CINXE.COM

Just a moment...

<!DOCTYPE html><html lang="en-US"><head><title>Just a moment...</title><meta http-equiv="Content-Type" content="text/html; charset=UTF-8"><meta http-equiv="X-UA-Compatible" content="IE=Edge"><meta name="robots" content="noindex,nofollow"><meta name="viewport" content="width=device-width,initial-scale=1"><style>*{box-sizing:border-box;margin:0;padding:0}html{line-height:1.15;-webkit-text-size-adjust:100%;color:#313131;font-family:system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,Noto Sans,sans-serif,Apple Color Emoji,Segoe UI Emoji,Segoe UI Symbol,Noto Color Emoji}body{display:flex;flex-direction:column;height:100vh;min-height:100vh}.main-content{margin:8rem auto;max-width:60rem;padding-left:1.5rem}@media (width <= 720px){.main-content{margin-top:4rem}}.h2{font-size:1.5rem;font-weight:500;line-height:2.25rem}@media (width <= 720px){.h2{font-size:1.25rem;line-height:1.5rem}}#challenge-error-text{background-image:url(data:image/svg+xml;base64,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);background-repeat:no-repeat;background-size:contain;padding-left:34px}@media (prefers-color-scheme:dark){body{background-color:#222;color:#d9d9d9}}</style><meta http-equiv="refresh" content="390"></head><body class="no-js"><div class="main-wrapper" role="main"><div class="main-content"><noscript><div class="h2"><span id="challenge-error-text">Enable JavaScript and cookies to continue</span></div></noscript></div></div><script>(function(){window._cf_chl_opt={cvId: '3',cZone: "cbchelp.cbc.ca",cType: 'managed',cRay: '8ec5d5ad5e5cf8dc',cH: 'JE9b8x1gqGPXv9Y.M2.siR0cnlXtFYdc.zRHnARrd7g-1733252794-1.2.1.1-DvfA2m2T89Jt9g9lHp1muK5GGIBDAoGKtfPbu_MmQAYwOTTEl2Tu3VWARkHrHYdw',cUPMDTk: "\/hc\/en-ca\/categories\/115000249853-Help-with-CBC-Apps?__cf_chl_tk=9yMlXTbPPo5.zgHbqSA29NvzvesjcDtUXG0kwpt0Vxw-1733252794-1.0.1.1-gylxU6GtwxdMcHR_Pjy47VPf.z1jN8pqOprn6sWLd0Q",cFPWv: 'b',cITimeS: '1733252794',cTTimeMs: '1000',cMTimeMs: '390000',cTplC: 0,cTplV: 5,cTplB: 'cf',cK: "",fa: "\/hc\/en-ca\/categories\/115000249853-Help-with-CBC-Apps?__cf_chl_f_tk=9yMlXTbPPo5.zgHbqSA29NvzvesjcDtUXG0kwpt0Vxw-1733252794-1.0.1.1-gylxU6GtwxdMcHR_Pjy47VPf.z1jN8pqOprn6sWLd0Q",md: "U0OHtCJzu_lauW3PIaZ_l6sPaP62IzCNd9Hh8vNTTgI-1733252794-1.2.1.1-KyrYfu_1Qm3p.v_afFq4Vx8tqQhrUjfLJBgyZCB6W6qbaTanoFB4bhL3flc418XuhxRZF0gFFGiNKOQs_f2qlk0CWBLQfXCYzESh5leZMxMIDmNu49Sem7X0XfM2IDJWyfjlN3wfzcxHD7l4KzK9Tqn5K7cd_zglyHSna1RF17QUeb4Z5I.kWG_lCF2IrjH0earloqHIPGVcuC5jCAf11_jssFDMGTafXqo46fMXESNTrIxr9XCpoSiCVl_BHqAxHXLTujGEZWMydGujMWXGhmWCBfTIL9MihH64Cy6pvP4v17lfHCeO2tZjg7WeLNCR7OUl9LSHwiMyLJxweqGAQlI83vyzDBR7.GGm.l2pXYAh5RVP5TzKzxCXjc61r4bi5hABmQ6bfredfzkUuLyvPzv_b8oBoHSbZWGgmBqW_Ps3Q29mweDcrB9k_8sGToiII22tZFB8LG7jowFvKb0ldEbFW5AQzGzXeGvNaSstzNueGv7Yb7MaV3t_3tlLetl5A981W0P3Ukozx69J_1_unknOXHX6PPU6qoZRBGP4YIJs19GfiRtrJo0AGlroVyqk6ba3hTebVjXmB4Udhxmf_cpSRkCXWW.d3LBBdMsHgiuxhIn__.RH6njDVwnKZ3E7nDcLHGVHvkSFLRuJgqoMm9.9WfMcrOyfYabw1agIWoVFPP3Fn6pV.cldjW3QBZCSKtWt6.u1KaZnrKFO1.ao3hpnoRV.aeEeqOh5a5TH2xZT4BWrYlCTao5mEH.Vb0zjpQgLyPGq7jkR1g25mDKHUdy8OcG4UPd5rJqBIPYN1giAoj7nxMx4JtPsiC5WAieY5zlWVdSQo4vpRPrmwo82KuoshXHNfh823V5fQ75nBs2IVn9hS.Dl9mgcVnE_F1Jv1CX7DmzgjNilVcZjPcopmGDTZPUTEFjQW_v96IYtfycDX3CHEm6J.s6qZB1DAEJzQeQT62DDhQkTY5X3RRHsHEwUPAAriaopz5Ns1zJjJBM4l13Xx4EzCaA2f0c7S_bj4VXtBmudTOpROFw0sP8fIyJqLbystUzUg6CzYgt.6W2gVfwXBrjFAZjpBeacu1djdqWqXSwuD0YEGzdRel30_KpMS6h8SHfosO6ZFHaXUQTZhRPZne0fB5MOMZuIE54XHsJ5.A28OigPnxPeUv0O7eIqcLuZZ.MP879mJJOLMXQxcFg39eJswBow_gTByDuw8W5dJ49bwVE0r7_rQd92UBiKDbQEW6uR9rOL_JTHgMiUnlqpWzt4bB7T6aHJZV0y6l27fcZ4CaMxMv58XpVftc1qENt9xcA7IZ8LxGrta19omoioIUuMLsTm_R6_GslmXKrHWIgv9pqpLSOv4E118cYAb1DF542.AKck2FMyaV7BbdKL6LwzQVLqxw3Hw3I9WuaIfMgOtTkL6lLj34YhA6ClTlx8LJ7zJ4FZxqbBKfvmyeoqDtCsqXoycD6xEOc4eHpnyO25tu7MXqnzlHw.AEqpxvjPaE3ksT75oSPxPFDddRlYjZT8zv.aQcy69dlq2wwcdGcPZYzc.dWqhyvXMT0Sj2rozqBF8V445UFMPRGSme.ZU6UZX66WNvz4QftTZGStE9XDvTTxUIXxDWHdslfQTbFA7kcUxkkH4XtptlKDN5KqNbYPIGykCQFa24LIBfX9K_4sA5auL9hthULFaRSnE8xn_d6R9nDObrpmInOVDrv_F2MyE0EUnDXpYWl5duxNzfYtmLNL_bkPrYLn.Jsk7l_UKZ7f7upCcRpJN4bSUUCfnAXdHNvx65fCTL4COtV1vDuBqhTonzlMDGxglXvIpFo7gjc8rJ_coMkxqsOwjkUAHINdHUxPkUvNZ4qu4pPZNLdVaSEppc84q9EfQ63V0KG41UCj6Ru_qOGBTfzpYz_qp3TePBGk_DRyfXDjmL_XciQIKgzwXeUjDy0nJ6SA0qaq_LgFkUFBg3O91_bzcaz3FEy4_I03LRtfmv_IaTMmEXDLBpdYjBMxezmeEhwV7Uuw5mCTtwBEfDbFn6iRIZ8fAhecWCEEFErSOyyV1jK7B2KkmPxaZAwxktAUSQoAtmTuW6xcWmy6FM1MCQmdr4meWi3LD0TjhIA4L6Vmya0U57xDDpwedg.AOqaFaZOKay4I3beU93Z66xPIlpiOwh7m.7SnetFOGPPxbkQ7uq5JJmcNn2AQpAhnpS7k0R6mV0rGk01bx.3bQOWPbNNRM_N4uex8zAYrjlUGN9hRBtpS0tzHpaFDaPnjxknS5CaRvd2Ice42BAZgvhXgu7lSudX6pzTV9uwmJ2.PyoQSRejlnrcm6._iOrmJdH9UAEbY9vKnprI4OvDtRtTjTvaMrB9gX7Hpvsj_hv0LVvEkis3FuZ2rWkX5QHYevIFqPwJ6B1_ROmy7sDVSrgcW_WXXz38PLCXHW5dCf259ySe_b.zMZT8WVC3HlxPSxDOfJSAUv.FhE5uk.MpPhuectFtjxBa67aF6Upiul4t8b0Tes.ZQmj3ezkIL9cY7QgjYA_SC4Ej9WH2PvWfq8cvllf5q_8Qes9vmmAV0vuRXiL4qj1OK92POHlP8OmeL3xJLAS0zomiD6k0Q37v3.64QPc5cp8NeBV8Wf7Fqcz5cB0ltvGEFPeQ9CSvvs4cbjGtsExN1m2EAPItiHHBcGQ9y8.pdXqUZOUfjuGKTntc.WVmitYMSJ4PZJS0VxXPtx7TcDX1FnaATta5aoCrsm9yLYP8gkYAzteAwxps4yGHshPWsvNsx_paY_4poigj0xAowihP7guA93VSWN_QYQPc6iocmq7DhrlTl9374A433OBfvrIJIJ00hhfXbtjA.aENUbrps6qC54XCuZeK9O4yvKMz6Puqlp_GKlR3DDTQJ4nOgs9eEwCOhYyD1DqfPE6jiAcFVzT7tjieDxFqZALAAkYJhuGL.xajLDH.MKhzmXv0FPISMfUT_gX.rsAoIxgbGeqYvgq9N8w0JWzUh3oYRi3swTmACTt_p6N3oRpPavhvlGlKlbPOuCYuwZ7PkoAsrEg",mdrd: "fmN2z1v4f0Atmwks.kC94zduzE0iteMXXhC1._C_q74-1733252794-1.2.1.1-hzlUTTElpZc7Xgtj69eb77Pf9DRqhdDUgd82lCItT9cJekAeZ4AFV_XLxfZC0aPO26C57_byZjqjUIhJboX0BAaG0n7vqXwBiaYvMS16_T_pHp9ShGB0O4iyYNoIF5IRddLnLuMjNJUk5VvZqM20_Yc0cOqTkjsCfujTIZiZTDwjw3T7HWSWQks_Qdmk_0g9fZBJHCRg6QF1Kv35rODb.5gUw.9mMB30eNcmhX9PINuuEo4YuMLteaAAu6GtFuPnVsKIqjsh0Cg75ts2pCj8ZapTyB0w02OO.jzXW41jEJrQZc57ClXt9LFoe3vwlC8Ps1aw3jQdgiJzCBaTpqcj7sYZFp3WuFH4AOU6goXYxOZx7RfAvHYP1VvtqgVL4SEU1RaERPx7wwZJRo4wvcdP9QKb1uPSx..nwFaTF_TceFH_vD2P7t8GnL8T9w3tNzbpJMTL2HoPqu5w57nbm.K4WTuaWuC9b5ARssDSXQpwKFcLgDKlzI8Fk5MjiQDKhSgCVbwWLlekaWgsY.1qsYLvxL.o4UyBP6Zu6mbRvmSqEf69MVXb6uTDYpChhghIFh5D590ns0bv8JPieRXExkV28.viKuRwvfvtVroW0V8PC45xx9a9HmNO1ahhLVuRGCAJc9VAjePMf1lcXJe5D7GXc8CNbMQzG_Fsh3xvjjE60aUIisCSjIBSY526MTH_EPzF9sai3unYZ6xjo4jIyMTI45I4XUq3TebD1K9Qj6_qeyr7E9XEFfK8lWUqQe2QO0fABR4B_p4aK.OWnvqHAKZctT6ixp3_y5w.tg6Ld1ToBaPrT8bSfrlOn638Thd0XodO0zj.OCEVsVrfncX5829aD2WmYm0FgFdtABLZ97X6vc5TV0lg8wV2pTIP409EZOXibBaFRGpYQYKW4vBzFcc7acod_gc0WC34Vs5YNkU35faNrHpcYzO0mdIerws7D25tYq_GprJRHPAm9IaTb6f0atDOe.hY6pjLLWnVsCSmLG8NpRE5xA_uJZ65niRNfxvWlSJDQcWLBGAciVHkki6r7FqjwCyfEFATn5n.YlNKSimp0Zh8mxVKGbHxGKqkMv6QjFqFJXZqXwPnonj..laliUXjnnEbvGNdPpUs_UhZy7M9gsYZBzYQbS2oisUMCUFdNfnBUnhSS04sGtu_avRlXGbqZEVXf_2P0JqAzwaLARfEi5yefhmJVdwyOWonXZdED6Geu14S6HLXKA.JvG2D.WFn.evVpnpkFy1b_LsLhbpVdNN959UtYK8HJT1NUkl2nwOt.8K.gZGaVOCbrIx1cuzQcjw_o6R.hvjwEGK45a.pvVMZF9IE4VMcOGO_qfTsXicsRb7972cywBPwjNA6IsPl9Ya.RIHSwPbR50O83gwSsoi_Cd5cf6D2zJYPZEkfF8mxZIwQ1NanVgUu6aF0TINq05PxrHYdTwFLZJTBYjvMLQwPJoxe9sBUimrzwvUMqlEoFJoSIY4DQx9q.L0yB3ffF5QowyEH4zLNxCO7ar0S7L4FGh2hUX0D2FetbQ3JBNJroGFFQESbogqTDUIx.hol59EK3D31PkSqiJ9298Ysrrprj4_f0ZLsu6hJdKDWK712xQpDNRB6Ld6yCgoTOLEGb1sEqL5w_jHv2PwCqzdjLYVDsYXVoRxneHdKohKHIJqELtphWMFisQ42n0LkrZO9RSByifjtngHCiwJK5UjTVFypalsgrKBcxYund5hYg_uxQqchfIJCMzbiejls_LMoqxGm9KINofTZqsidLrNeBBqT5edFv6Wp2Xzy72MB4NEH_aA5ebVPOgf_gOohN54v8hjTk6vv42dFwzHNZ2Gmv4TRL1Tbk4RhefMcqz.QcsCYDk80VM7m78UhwuHna1Rl9tjKgOtsDbN5gCJCv2Y37kMp4SltUjKx8IE9V1xVOEIB5ETFrxyFd1Yw3vou8wkgXjLYReHFWBNZ2.Q8DbE"};var cpo = document.createElement('script');cpo.src = '/cdn-cgi/challenge-platform/h/b/orchestrate/chl_page/v1?ray=8ec5d5ad5e5cf8dc';window._cf_chl_opt.cOgUHash = location.hash === '' && location.href.indexOf('#') !== -1 ? '#' : location.hash;window._cf_chl_opt.cOgUQuery = location.search === '' && location.href.slice(0, location.href.length - window._cf_chl_opt.cOgUHash.length).indexOf('?') !== -1 ? '?' : location.search;if (window.history && window.history.replaceState) {var ogU = location.pathname + window._cf_chl_opt.cOgUQuery + window._cf_chl_opt.cOgUHash;history.replaceState(null, null, "\/hc\/en-ca\/categories\/115000249853-Help-with-CBC-Apps?__cf_chl_rt_tk=9yMlXTbPPo5.zgHbqSA29NvzvesjcDtUXG0kwpt0Vxw-1733252794-1.0.1.1-gylxU6GtwxdMcHR_Pjy47VPf.z1jN8pqOprn6sWLd0Q" + window._cf_chl_opt.cOgUHash);cpo.onload = function() {history.replaceState(null, null, ogU);}}document.getElementsByTagName('head')[0].appendChild(cpo);}());</script></body></html>