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Zendesk for Start-ups Program | Zendesk Australia
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aria-controls=":Rke76:--panel:0" aria-expanded="true" type="button" class="StyledButton-sc-xj3hy7-0 dEksFO Accordionstyle__AccordionLabel-sc-ga9m60-3 bwTZUN" data-garden-id="accordions.button" data-garden-version="8.76.2"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Bring on the AI chatbots</h3></button><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" focusable="false" viewBox="0 0 16 16" aria-hidden="true" theme="[object Object]" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" class="StyledRotateIcon-sc-hp435q-0 ebDyEI"><path fill="currentColor" d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z"></path></svg></div><section id=":Rke76:--panel:0" aria-hidden="false" aria-labelledby=":Rke76:--trigger:0" class="StyledPanel-sc-1piryze-0 eXetsp Accordionstyle__AccordionPanel-sc-ga9m60-4 gnVGEK" data-garden-id="accordions.panel" data-garden-version="8.76.2"><div 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With our AI powered capabilities, you can set up chatbots to provide support even when you're logged off. Use AI to suggest help centre articles and respond to FAQs.</p></div></section></div><div class="StyledSection-sc-v2t9bd-0 bFpvu Accordionstyle__AccordionSection-sc-ga9m60-1 gnqlnn" data-garden-id="accordions.section" data-garden-version="8.76.2"><div class="Accordionstyle__AccordionMediaMobile-sc-ga9m60-5 igtvOJ"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27536%27%20height=%27400%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-startups/capabilities-automation-desktop-2x-en-gb.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-startups/capabilities-automation-desktop-2x-en-gb.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-startups/capabilities-automation-desktop-2x-en-gb.png"/></noscript></span></span></div><div role="heading" aria-level="4" data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-ga9m60-2 drWfwO" data-garden-id="accordions.header" data-garden-version="8.76.2"><button id=":Rke76:--trigger:1" role="button" tabindex="0" aria-controls=":Rke76:--panel:1" aria-expanded="false" type="button" class="StyledButton-sc-xj3hy7-0 dEksFO Accordionstyle__AccordionLabel-sc-ga9m60-3 bwTZUN" data-garden-id="accordions.button" data-garden-version="8.76.2"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Automate and flow</h3></button><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" focusable="false" viewBox="0 0 16 16" aria-hidden="true" theme="[object Object]" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" class="StyledRotateIcon-sc-hp435q-0 bMaXIE"><path fill="currentColor" d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z"></path></svg></div><section inert="" id=":Rke76:--panel:1" aria-hidden="true" aria-labelledby=":Rke76:--trigger:1" class="StyledPanel-sc-1piryze-0 iUxhVd Accordionstyle__AccordionPanel-sc-ga9m60-4 gnVGEK" data-garden-id="accordions.panel" data-garden-version="8.76.2"><div data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2" class="StyledInnerPanel-sc-8nbueg-0 gxjxDP"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Multitasking is second nature to you, so accomplish even more with powerful automation. Do things like automatically route a customer to the right team member or instantly respond to a ticket with predefined answers.</p></div></section></div><div class="StyledSection-sc-v2t9bd-0 bFpvu Accordionstyle__AccordionSection-sc-ga9m60-1 gnqlnn" data-garden-id="accordions.section" data-garden-version="8.76.2"><div class="Accordionstyle__AccordionMediaMobile-sc-ga9m60-5 igtvOJ"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27536%27%20height=%27400%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-startups/capabilities-integration-desktop-2x-en-gb.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-startups/capabilities-integration-desktop-2x-en-gb.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-startups/capabilities-integration-desktop-2x-en-gb.png"/></noscript></span></span></div><div role="heading" aria-level="4" data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-ga9m60-2 drWfwO" data-garden-id="accordions.header" data-garden-version="8.76.2"><button id=":Rke76:--trigger:2" role="button" tabindex="0" aria-controls=":Rke76:--panel:2" aria-expanded="false" type="button" class="StyledButton-sc-xj3hy7-0 dEksFO Accordionstyle__AccordionLabel-sc-ga9m60-3 bwTZUN" data-garden-id="accordions.button" data-garden-version="8.76.2"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Integrate the apps you use</h3></button><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" focusable="false" viewBox="0 0 16 16" aria-hidden="true" theme="[object Object]" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" class="StyledRotateIcon-sc-hp435q-0 bMaXIE"><path fill="currentColor" d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z"></path></svg></div><section inert="" id=":Rke76:--panel:2" aria-hidden="true" aria-labelledby=":Rke76:--trigger:2" class="StyledPanel-sc-1piryze-0 iUxhVd Accordionstyle__AccordionPanel-sc-ga9m60-4 gnVGEK" data-garden-id="accordions.panel" data-garden-version="8.76.2"><div data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2" class="StyledInnerPanel-sc-8nbueg-0 gxjxDP"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Integrate and connect over 1,000 apps like Slack, Jira, Segment, Mailchimp and more, so you have a complete view of your customers. You can even build custom apps using our simple APIs.</p></div></section></div><div class="StyledSection-sc-v2t9bd-0 bFpvu Accordionstyle__AccordionSection-sc-ga9m60-1 gnqlnn" data-garden-id="accordions.section" data-garden-version="8.76.2"><div class="Accordionstyle__AccordionMediaMobile-sc-ga9m60-5 igtvOJ"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27536%27%20height=%27356%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-startups/capabilities-analytics-desktop-2x-en-gb.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-startups/capabilities-analytics-desktop-2x-en-gb.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-startups/capabilities-analytics-desktop-2x-en-gb.png"/></noscript></span></span></div><div role="heading" aria-level="4" data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-ga9m60-2 drWfwO" data-garden-id="accordions.header" data-garden-version="8.76.2"><button id=":Rke76:--trigger:3" role="button" tabindex="0" aria-controls=":Rke76:--panel:3" aria-expanded="false" type="button" class="StyledButton-sc-xj3hy7-0 dEksFO Accordionstyle__AccordionLabel-sc-ga9m60-3 bwTZUN" data-garden-id="accordions.button" data-garden-version="8.76.2"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Collect real-time analytics</h3></button><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" focusable="false" viewBox="0 0 16 16" aria-hidden="true" theme="[object Object]" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" class="StyledRotateIcon-sc-hp435q-0 bMaXIE"><path fill="currentColor" d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z"></path></svg></div><section inert="" id=":Rke76:--panel:3" aria-hidden="true" aria-labelledby=":Rke76:--trigger:3" class="StyledPanel-sc-1piryze-0 iUxhVd Accordionstyle__AccordionPanel-sc-ga9m60-4 gnVGEK" data-garden-id="accordions.panel" data-garden-version="8.76.2"><div data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2" class="StyledInnerPanel-sc-8nbueg-0 gxjxDP"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Make use of reports and analytics to review how your team is performing or spot recurring customer trends. This way, you can make the best-informed business decisions.</p></div></section></div></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 doXlEM"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 dARgPK Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB">Program details</h2><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Everything you should know</h2></div></div><section class="Basestyle__BaseRoot-sc-3zktjg-1 iuaajf Introstyle__IntroRoot-sc-1f5erxy-0 fzrNwH"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 kmkcfB Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 bLyxSP Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Before you apply, there are three prerequisites to ensure you qualify:</h5><ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 kMJDon bullet-icon"><li><div class="Liststyle__UlIconContainer-sc-1ptcc0u-2 kuPBTz"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor"><path d="M8 0C3.6 0 0 3.6 0 8s3.6 8 8 8 8-3.6 8-8c0-2.1-.85-4.15-2.35-5.65S10.1 0 8 0zM6.2 12.6 2.9 9.35l.85-.85 2.45 2.45 6.05-6.1.85.85-6.9 6.9z"></path></svg></div><div class="Liststyle__UlTextContainer-sc-1ptcc0u-3 DTryz"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">New Zendesk customer</h3><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Previous or active paid customers do not qualify for the Zendesk credit offer, but you can still access our community, events and training</p></div></li><li><div class="Liststyle__UlIconContainer-sc-1ptcc0u-2 kuPBTz"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor"><path d="M8 0C3.6 0 0 3.6 0 8s3.6 8 8 8 8-3.6 8-8c0-2.1-.85-4.15-2.35-5.65S10.1 0 8 0zM6.2 12.6 2.9 9.35l.85-.85 2.45 2.45 6.05-6.1.85.85-6.9 6.9z"></path></svg></div><div class="Liststyle__UlTextContainer-sc-1ptcc0u-3 DTryz"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Fewer than 50 employees</h3></div></li><li><div class="Liststyle__UlIconContainer-sc-1ptcc0u-2 kuPBTz"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor"><path d="M8 0C3.6 0 0 3.6 0 8s3.6 8 8 8 8-3.6 8-8c0-2.1-.85-4.15-2.35-5.65S10.1 0 8 0zM6.2 12.6 2.9 9.35l.85-.85 2.45 2.45 6.05-6.1.85.85-6.9 6.9z"></path></svg></div><div class="Liststyle__UlTextContainer-sc-1ptcc0u-3 DTryz"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Raised outside funding (Angel, Pre-seed, Seed, Series A and Series B rounds are welcomed)</h3></div></li></ul></div><div class="StyledCol-sc-inuw62-0 hNuVsR Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 qunKh"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">The Start-ups Program</h3><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Get unlimited access to all Zendesk products, build connections in our community and learn best practice from our very own experts.</p><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Free for six months</h4><button data-interaction-type="button-primary" class="Linkstyle__LinkRoot-sc-1cm3ukq-2 uxiTX">Apply now</button></div><p class="Textstyle__TextRoot-sc-c9um69-0 eAMmpJ">Need more information? <a href="#faqs" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span>Check out our FAQs</span></a></p></div></div></div></div></section></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 doXlEM"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 dARgPK Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">After the program, you can pick from pricing plans starting out at USD <span data-nmw-id="global.pricing.Price" class="sc-8b4e9dab-0 ebYRoU">US$ 55</span>/monthly</h2></div></div><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 dxKmIA Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 qunKh"><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Suite Team</h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Get the fundamentals right. Deliver support across any channel, all from one place.</p></div></div><div class="StyledCol-sc-inuw62-0 dxKmIA Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 qunKh"><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Suite Growth</h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Go further with a little extra help. Tap into self-service and automations.</p></div></div><div class="StyledCol-sc-inuw62-0 dxKmIA Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 la-DYCl"><span color="jane_jetson" class="Stickerstyle__StickerRoot-sc-n3698i-0 cVtYSM"><span class="Headingstyle__HeadingRoot-sc-150xww-0 hmLfBH">Most popular</span></span><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Suite Professional</h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Work even better together. Get deeper collaboration, routing and analytics.</p></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 doXlEM"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 dARgPK Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB">Program Alumni</h2><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Brands who trusted Zendesk from the start</h2></div></div><section class="Basestyle__BaseRoot-sc-3zktjg-1 fRudlJ Quotestyle__QuoteCarouselContainer-sc-rczw5k-8 fZpgJe"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 hgXSRg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="LogotypeRowstyle__LogotypeRowRoot-sc-p9wc1w-0 xUHoC"><div class="slick-slider LogotypeRowstyle__LogotypeRowSlidable-sc-p9wc1w-5 cCMEag Quotestyle__QuoteLogoTypeRow-sc-rczw5k-10 cXKpkr slick-initialized" dir="ltr"><button aria-label="Next" data-role="none" class="LogotypeRowstyle__LogoArrowContainer-sc-p9wc1w-4 cgIuTh slick-arrow slick-prev" style="display:block"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 8 16" fill="currentColor" class="LogotypeRowstyle__LogoArrowLeft-sc-p9wc1w-1 kKglLZ"><path d="m8.274 14.956-.997.97L.538 8.999a1.533 1.533 0 0 1-.084-2.11l.084-.091L7.291.045l.984.984-6.753 6.753c-.065.065-.075.134-.024.205l.03.035 6.746 6.933z"></path></svg></button><div class="slick-list" style="padding:0px 0"><div class="slick-track" style="width:325%;left:-87.5%"><div data-index="-4" tabindex="-1" class="slick-slide slick-center slick-cloned" aria-hidden="true" style="width:7.6923076923076925%"><div><img src="https://web-assets.zendesk.com/images/p-startups/logo-freshly.svg" alt="Logo: Freshly" tabindex="-1" style="width:100%;display:inline-block" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/></div></div><div data-index="-3" tabindex="-1" class="slick-slide slick-cloned" aria-hidden="true" style="width:7.6923076923076925%"><div><img src="https://web-assets.zendesk.com/images/p-startups/logo-microverse-2x.png" alt="Logo: Microverse" tabindex="-1" style="width:100%;display:inline-block" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/></div></div><div data-index="-2" tabindex="-1" class="slick-slide slick-active slick-cloned" aria-hidden="false" style="width:7.6923076923076925%"><div><img src="https://web-assets.zendesk.com/images/p-startups/logo-impossible.svg" alt="Logo: Impossible Foods" tabindex="-1" style="width:100%;display:inline-block" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/></div></div><div data-index="-1" tabindex="-1" class="slick-slide slick-active slick-cloned" aria-hidden="false" style="width:7.6923076923076925%"><div><img src="https://web-assets.zendesk.com/images/p-startups/logo-payjoy-2x.png" alt="Logo: PayJoy" tabindex="-1" style="width:100%;display:inline-block" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/></div></div><div data-index="0" class="slick-slide slick-active slick-center slick-current" tabindex="-1" aria-hidden="false" style="outline:none;width:7.6923076923076925%"><div><img src="https://web-assets.zendesk.com/images/p-startups/logo-freshly.svg" alt="Logo: Freshly" tabindex="-1" style="width:100%;display:inline-block" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/></div></div><div data-index="1" class="slick-slide slick-active" tabindex="-1" aria-hidden="false" style="outline:none;width:7.6923076923076925%"><div><img src="https://web-assets.zendesk.com/images/p-startups/logo-microverse-2x.png" alt="Logo: Microverse" tabindex="-1" style="width:100%;display:inline-block" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/></div></div><div data-index="2" class="slick-slide slick-active" tabindex="-1" aria-hidden="false" style="outline:none;width:7.6923076923076925%"><div><img src="https://web-assets.zendesk.com/images/p-startups/logo-impossible.svg" alt="Logo: Impossible Foods" tabindex="-1" style="width:100%;display:inline-block" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/></div></div><div data-index="3" class="slick-slide" tabindex="-1" aria-hidden="true" style="outline:none;width:7.6923076923076925%"><div><img src="https://web-assets.zendesk.com/images/p-startups/logo-payjoy-2x.png" alt="Logo: PayJoy" tabindex="-1" style="width:100%;display:inline-block" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/></div></div><div data-index="4" tabindex="-1" class="slick-slide slick-center slick-cloned" aria-hidden="true" style="width:7.6923076923076925%"><div><img src="https://web-assets.zendesk.com/images/p-startups/logo-freshly.svg" alt="Logo: Freshly" tabindex="-1" style="width:100%;display:inline-block" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/></div></div><div data-index="5" tabindex="-1" class="slick-slide slick-cloned" aria-hidden="true" style="width:7.6923076923076925%"><div><img src="https://web-assets.zendesk.com/images/p-startups/logo-microverse-2x.png" alt="Logo: Microverse" tabindex="-1" style="width:100%;display:inline-block" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/></div></div><div data-index="6" tabindex="-1" class="slick-slide slick-cloned" aria-hidden="true" style="width:7.6923076923076925%"><div><img src="https://web-assets.zendesk.com/images/p-startups/logo-impossible.svg" alt="Logo: Impossible Foods" tabindex="-1" style="width:100%;display:inline-block" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/></div></div><div data-index="7" tabindex="-1" class="slick-slide slick-cloned" aria-hidden="true" style="width:7.6923076923076925%"><div><img src="https://web-assets.zendesk.com/images/p-startups/logo-payjoy-2x.png" alt="Logo: PayJoy" tabindex="-1" style="width:100%;display:inline-block" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/></div></div></div></div><button aria-label="Previous" data-role="none" class="LogotypeRowstyle__LogoArrowContainer-sc-p9wc1w-4 cgIuTh slick-arrow slick-next" style="display:block"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 8 16" fill="currentColor" class="LogotypeRowstyle__LogoArrowRight-sc-p9wc1w-2 kjAtnl"><path d="m.073 14.956.997.97 6.739-6.927c.59-.59.618-1.491.084-2.11l-.084-.091L1.056.045l-.984.984 6.753 6.753c.065.065.075.134.024.205l-.03.035-6.746 6.933z"></path></svg></button></div></div></div><div class="StyledCol-sc-inuw62-0 gwcFCI Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="slick-slider Quotestyle__QuoteSlider-sc-rczw5k-9 ctTGtR slick-initialized" dir="ltr"><div class="slick-list"><div class="slick-track" style="width:900%;left:-100%"><div data-index="0" class="slick-slide slick-active slick-current" tabindex="-1" aria-hidden="false" style="outline:none;width:11.11111111111111%;position:relative;left:0;opacity:1;z-index:999;transition:opacity 500ms ease, visibility 500ms ease"><div><div tabindex="-1" style="width:100%;display:inline-block"><div class="Quotestyle__QuoteRoot-sc-rczw5k-0 bSUcvB"><blockquote class="Textstyle__TextRoot-sc-c9um69-0 jtzLSQ">“CX has been a top priority for Freshly from day one. As soon as we shipped our first meal, we knew the questions, comments and concerns from our customers would immediately follow. How we dealt with those touchpoints would define our reputation as a customer-first brand.”</blockquote><cite class="Quotestyle__QuoteCite-sc-rczw5k-6 fAzQtZ"><p class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI Quotestyle__QuoteSubHeading-sc-rczw5k-2 bDOUKT">Michael Wystrach</p><p class="Textstyle__TextRoot-sc-c9um69-0 fcFNFD">CEO & Co-Founder, <a href="/au/customer/freshly/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span>Freshly</span></a></p></cite><div class="VideoLinkstyle__VideoLinkRoot-sc-gjmjt8-0 iyFHqw"></div><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 Quotestyle__QuoteStatsRow-sc-rczw5k-4 bEEqbX bNLckv" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 bbWTuI Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="kale" class="Statstyle__StatRoot-sc-17s8ggd-0 ddNGrv Quotestyle__QuoteStats-sc-rczw5k-5 hmdJBx"><p class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV stat-figure">96%</p><p class="stat-text">Customer satisfaction rating (CSAT)</p></div></div><div class="StyledCol-sc-inuw62-0 bbWTuI Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="kale" class="Statstyle__StatRoot-sc-17s8ggd-0 ddNGrv Quotestyle__QuoteStats-sc-rczw5k-5 hmdJBx"><p class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV stat-figure">USD $1.5B</p><p class="stat-text">Acquired by Nestle</p></div></div></div></div></div></div></div></div><div data-index="1" class="slick-slide" tabindex="-1" aria-hidden="true" style="outline:none;width:11.11111111111111%;position:relative;left:-11px;opacity:0;z-index:998;transition:opacity 500ms ease, visibility 500ms ease"><div><div tabindex="-1" style="width:100%;display:inline-block"><div class="Quotestyle__QuoteRoot-sc-rczw5k-0 bSUcvB"><blockquote class="Textstyle__TextRoot-sc-c9um69-0 jtzLSQ">“By implementing Zendesk tools, our support agents solved an average 3,870 tickets per month, 91.93% of them being one-touch tickets, and with an average self-service ratio of 1.23.”</blockquote><cite class="Quotestyle__QuoteCite-sc-rczw5k-6 fAzQtZ"><p class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI Quotestyle__QuoteSubHeading-sc-rczw5k-2 bDOUKT">Lydia Freeman</p><p class="Textstyle__TextRoot-sc-c9um69-0 fcFNFD">Head of Student Success, <a href="/au/customer/microverse/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span>Microverse</span></a></p></cite><div class="VideoLinkstyle__VideoLinkRoot-sc-gjmjt8-0 iyFHqw"></div><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 Quotestyle__QuoteStatsRow-sc-rczw5k-4 bEEqbX bNLckv" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 bbWTuI Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="kale" class="Statstyle__StatRoot-sc-17s8ggd-0 ddNGrv Quotestyle__QuoteStats-sc-rczw5k-5 hmdJBx"><p class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV stat-figure">91%</p><p class="stat-text">One-touch tickets</p></div></div><div class="StyledCol-sc-inuw62-0 bbWTuI Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="kale" class="Statstyle__StatRoot-sc-17s8ggd-0 ddNGrv Quotestyle__QuoteStats-sc-rczw5k-5 hmdJBx"><p class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV stat-figure">S19</p><p class="stat-text">YCombinator</p></div></div></div></div></div></div></div></div><div data-index="2" class="slick-slide" tabindex="-1" aria-hidden="true" style="outline:none;width:11.11111111111111%;position:relative;left:-22px;opacity:0;z-index:998;transition:opacity 500ms ease, visibility 500ms ease"><div><div tabindex="-1" style="width:100%;display:inline-block"><div class="Quotestyle__QuoteRoot-sc-rczw5k-0 bSUcvB"><blockquote class="Textstyle__TextRoot-sc-c9um69-0 jtzLSQ">“Impossible Foods is full of people who came from tech, and when they arrived, [they] were asking, 'Where is the data?' So Zendesk became such a treasure. We collect tens of thousands of pieces of feedback every year for our product team, which is massively helpful to them and also gives our consumers a voice at the table.”</blockquote><cite class="Quotestyle__QuoteCite-sc-rczw5k-6 fAzQtZ"><p class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI Quotestyle__QuoteSubHeading-sc-rczw5k-2 bDOUKT">Gabrielle McCobin</p><p class="Textstyle__TextRoot-sc-c9um69-0 fcFNFD">Sr. Manager of Customer Advocacy, <a href="/au/customer/impossible-foods/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span>Impossible Foods</span></a></p></cite><div class="VideoLinkstyle__VideoLinkRoot-sc-gjmjt8-0 iyFHqw"></div><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 Quotestyle__QuoteStatsRow-sc-rczw5k-4 bEEqbX bNLckv" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 bbWTuI Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="kale" class="Statstyle__StatRoot-sc-17s8ggd-0 ddNGrv Quotestyle__QuoteStats-sc-rczw5k-5 hmdJBx"><p class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV stat-figure">50%</p><p class="stat-text">Tickets deflected</p></div></div><div class="StyledCol-sc-inuw62-0 bbWTuI Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="kale" class="Statstyle__StatRoot-sc-17s8ggd-0 ddNGrv Quotestyle__QuoteStats-sc-rczw5k-5 hmdJBx"><p class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV stat-figure">USD $1.4B</p><p class="stat-text">Total funds raised</p></div></div></div></div></div></div></div></div><div data-index="3" class="slick-slide" tabindex="-1" aria-hidden="true" style="outline:none;width:11.11111111111111%;position:relative;left:-33px;opacity:0;z-index:998;transition:opacity 500ms ease, visibility 500ms ease"><div><div tabindex="-1" style="width:100%;display:inline-block"><div class="Quotestyle__QuoteRoot-sc-rczw5k-0 bSUcvB"><blockquote class="Textstyle__TextRoot-sc-c9um69-0 jtzLSQ">“Before Zendesk, we were wasting time hunting down information and building one-off tools to serve customers and partners. Now, we have a solid foundation for our global growth.”</blockquote><cite class="Quotestyle__QuoteCite-sc-rczw5k-6 fAzQtZ"><p class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI Quotestyle__QuoteSubHeading-sc-rczw5k-2 bDOUKT">Gib Lopez</p><p class="Textstyle__TextRoot-sc-c9um69-0 fcFNFD">Co-Founder & COO, <a href="/au/customer/payjoy/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span>PayJoy</span></a></p></cite><div class="VideoLinkstyle__VideoLinkRoot-sc-gjmjt8-0 iyFHqw"></div><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 Quotestyle__QuoteStatsRow-sc-rczw5k-4 bEEqbX bNLckv" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 bbWTuI Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="kale" class="Statstyle__StatRoot-sc-17s8ggd-0 ddNGrv Quotestyle__QuoteStats-sc-rczw5k-5 hmdJBx"><p class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV stat-figure">1 Minute</p><p class="stat-text">WhatsApp SLA</p></div></div><div class="StyledCol-sc-inuw62-0 bbWTuI Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="kale" class="Statstyle__StatRoot-sc-17s8ggd-0 ddNGrv Quotestyle__QuoteStats-sc-rczw5k-5 hmdJBx"><p class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV stat-figure">USD $20M</p><p class="stat-text">Raised by Greylock</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></section></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 doXlEM"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="Carouselstyle__CarouselHeader-sc-o4o4ur-4 iHOpQj"><div><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">Learn from the experts</h3></div><div class="Carouselstyle__CarouselArrowsContainer-sc-o4o4ur-5 jEKEwf"><button aria-label="Previous" disabled="" class="Carouselstyle__CarouselArrowContainer-sc-o4o4ur-2 bjKwkY"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 8 16" fill="currentColor" class="Carouselstyle__CarouselArrowLeft-sc-o4o4ur-1 kcbGIx"><path d="m8.274 14.956-.997.97L.538 8.999a1.533 1.533 0 0 1-.084-2.11l.084-.091L7.291.045l.984.984-6.753 6.753c-.065.065-.075.134-.024.205l.03.035 6.746 6.933z"></path></svg></button><button aria-label="Next" class="Carouselstyle__CarouselArrowContainer-sc-o4o4ur-2 bZNNdy"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 8 16" fill="currentColor" class="Carouselstyle__CarouselArrowRight-sc-o4o4ur-0 cmHDpI"><path d="m.073 14.956.997.97 6.739-6.927c.59-.59.618-1.491.084-2.11l-.084-.091L1.056.045l-.984.984 6.753 6.753c.065.065.075.134.024.205l-.03.035-6.746 6.933z"></path></svg></button></div></div><div class="slick-slider Carouselstyle__CarouselSlider-sc-o4o4ur-6 PnLxO slick-initialized" dir="ltr"><button type="button" data-role="none" class="slick-arrow slick-prev slick-disabled" style="display:block"> <!-- -->Previous</button><div class="slick-list"><div class="slick-track" style="width:133.33333333333334%;left:0%"><div data-index="0" class="slick-slide slick-active slick-current" tabindex="-1" aria-hidden="false" style="outline:none;width:25%"><div><div tabindex="-1" style="width:100%;display:inline-block"><a target="_blank" rel="noopener noreferrer" href="https://airtable.com/shrseumRuFnljut3o" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD Cardstyle__CardRoot-sc-1g3sojj-1 bWdrIp" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Startup Slack Community</h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Community</p><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27302%27%20height=%27374%27/%3e"/></span><img alt="" 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2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></p><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></div></div></div></div></div><button type="button" data-role="none" class="slick-arrow slick-next" style="display:block"> <!-- -->Next</button></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 iuaajf"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 kmkcfB Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 bGwNCO Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB">Startup partnerships</h2><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">It takes a village</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">We work with world-class investors, accelerators and technology partners to set their startups up for success. Start-ups which sign up through our partners unlock exclusive Zendesk benefits.</p><a href="/au/startups/partner-applications/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Partner with us</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></a></div><div class="StyledCol-sc-inuw62-0 RErwA Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div 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srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-startups/startup-partnerships.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-startups/startup-partnerships.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-startups/startup-partnerships.png"/></noscript></span></span></div></div></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 fNNxOo"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 kmkcfB Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 ckLVTK Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB">Zendesk Ventures</h2><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Calling all CX, EX and Generative AI disruptors</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Zendesk Ventures provides capital and expertise for your company. If you're advancing the customer and employee experience and innovating with Generative AI, we want to hear from you.</p><div class="LinkGroupstyle__LinkGroupRoot-sc-1rsp4bh-0 ialojv"><a href="/au/ventures/" data-interaction-type="button-primary" data-nmw-id="pages.startups.relativeLink" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 bbMVeg" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Learn more</a></div></div><div class="StyledCol-sc-inuw62-0 gCycCI Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span 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style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-ventures/hero.jpg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=2048,q=45,f=auto/images/p-ventures/hero.jpg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=2048,q=45,f=auto/images/p-ventures/hero.jpg"/></noscript></span></span></div></div></div></div></section><section id="faqs" class="Basestyle__BaseRoot-sc-3zktjg-1 doXlEM"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 gOpaft Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Frequently asked questions, answered</h2><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB">Qualifications and approval process</h2></div></div><div class="StyledAccordion-sc-niv9ic-0 dgZvap Accordionstyle__AccordionRoot-sc-ga9m60-0 ezJqxF" data-garden-id="accordions.accordion" data-garden-version="8.76.2"><div class="StyledSection-sc-v2t9bd-0 bFpvu Accordionstyle__AccordionSection-sc-ga9m60-1 gnqlnn" data-garden-id="accordions.section" data-garden-version="8.76.2"><div role="heading" aria-level="5" data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-ga9m60-2 drWfwO" data-garden-id="accordions.header" data-garden-version="8.76.2"><button id=":Rla76:--trigger:0" role="button" tabindex="0" aria-controls=":Rla76:--panel:0" aria-expanded="false" type="button" class="StyledButton-sc-xj3hy7-0 dEksFO Accordionstyle__AccordionLabel-sc-ga9m60-3 bwTZUN" data-garden-id="accordions.button" data-garden-version="8.76.2"><h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">What do the "Zendesk for Startups" program credits cover?</h5></button><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" focusable="false" viewBox="0 0 16 16" aria-hidden="true" theme="[object Object]" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" class="StyledRotateIcon-sc-hp435q-0 bMaXIE"><path fill="currentColor" d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z"></path></svg></div><section inert="" id=":Rla76:--panel:0" aria-hidden="true" aria-labelledby=":Rla76:--trigger:0" class="StyledPanel-sc-1piryze-0 iUxhVd Accordionstyle__AccordionPanel-sc-ga9m60-4 gnVGEK" data-garden-id="accordions.panel" data-garden-version="8.76.2"><div data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2" class="StyledInnerPanel-sc-8nbueg-0 gxjxDP"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Zendesk for Start-ups provides a monthly credit for six (6) months of up to fifty (50) agents, redeemable for any combination of Zendesk Support, Sell, Talk, Chat, Guide and Explore products, for free. Consulting Services, add-ons, integrations and Zendesk Talk minutes are not included. Use and access to Zendesk Services under this program shall be governed by Zendesk's <a href="/au/company/customers-partners/master-subscription-agreement/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Master Subscription Agreement</a> and other applicable policies located on our website.</p></div></section></div><div class="StyledSection-sc-v2t9bd-0 bFpvu Accordionstyle__AccordionSection-sc-ga9m60-1 gnqlnn" data-garden-id="accordions.section" data-garden-version="8.76.2"><div role="heading" aria-level="5" data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-ga9m60-2 drWfwO" data-garden-id="accordions.header" data-garden-version="8.76.2"><button id=":Rla76:--trigger:1" role="button" tabindex="0" aria-controls=":Rla76:--panel:1" aria-expanded="false" type="button" class="StyledButton-sc-xj3hy7-0 dEksFO Accordionstyle__AccordionLabel-sc-ga9m60-3 bwTZUN" data-garden-id="accordions.button" data-garden-version="8.76.2"><h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">What are the program requirements?</h5></button><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" focusable="false" viewBox="0 0 16 16" aria-hidden="true" theme="[object Object]" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" class="StyledRotateIcon-sc-hp435q-0 bMaXIE"><path fill="currentColor" d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z"></path></svg></div><section inert="" id=":Rla76:--panel:1" aria-hidden="true" aria-labelledby=":Rla76:--trigger:1" class="StyledPanel-sc-1piryze-0 iUxhVd Accordionstyle__AccordionPanel-sc-ga9m60-4 gnVGEK" data-garden-id="accordions.panel" data-garden-version="8.76.2"><div data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2" class="StyledInnerPanel-sc-8nbueg-0 gxjxDP"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Program requirements are as follows:</p><ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF bullet-default"><li>Must be a brand new Zendesk subscriber (previous or active paid customers may <u>not</u> participate)</li><li><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Must have fewer than 50 employees</p></li><li><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Must have raised up to Series A in venture funding</p></li></ul></div></section></div><div class="StyledSection-sc-v2t9bd-0 bFpvu Accordionstyle__AccordionSection-sc-ga9m60-1 gnqlnn" data-garden-id="accordions.section" data-garden-version="8.76.2"><div role="heading" aria-level="5" data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-ga9m60-2 drWfwO" data-garden-id="accordions.header" data-garden-version="8.76.2"><button id=":Rla76:--trigger:2" role="button" tabindex="0" aria-controls=":Rla76:--panel:2" aria-expanded="false" type="button" class="StyledButton-sc-xj3hy7-0 dEksFO Accordionstyle__AccordionLabel-sc-ga9m60-3 bwTZUN" data-garden-id="accordions.button" data-garden-version="8.76.2"><h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">How do I find out if I’m approved?</h5></button><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" focusable="false" viewBox="0 0 16 16" aria-hidden="true" theme="[object Object]" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" class="StyledRotateIcon-sc-hp435q-0 bMaXIE"><path fill="currentColor" d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z"></path></svg></div><section inert="" id=":Rla76:--panel:2" aria-hidden="true" aria-labelledby=":Rla76:--trigger:2" class="StyledPanel-sc-1piryze-0 iUxhVd Accordionstyle__AccordionPanel-sc-ga9m60-4 gnVGEK" data-garden-id="accordions.panel" data-garden-version="8.76.2"><div data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2" class="StyledInnerPanel-sc-8nbueg-0 gxjxDP"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Once you've successfully applied, Zendesk will reach out via email updating you on the status of your application and details needed to get started.</p></div></section></div><div class="StyledSection-sc-v2t9bd-0 bFpvu Accordionstyle__AccordionSection-sc-ga9m60-1 gnqlnn" data-garden-id="accordions.section" data-garden-version="8.76.2"><div role="heading" aria-level="5" data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-ga9m60-2 drWfwO" data-garden-id="accordions.header" data-garden-version="8.76.2"><button id=":Rla76:--trigger:3" role="button" tabindex="0" aria-controls=":Rla76:--panel:3" aria-expanded="false" type="button" class="StyledButton-sc-xj3hy7-0 dEksFO Accordionstyle__AccordionLabel-sc-ga9m60-3 bwTZUN" data-garden-id="accordions.button" data-garden-version="8.76.2"><h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">If I am denied approval, what else can Zendesk offer?</h5></button><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" focusable="false" viewBox="0 0 16 16" aria-hidden="true" theme="[object Object]" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" class="StyledRotateIcon-sc-hp435q-0 bMaXIE"><path fill="currentColor" d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z"></path></svg></div><section inert="" id=":Rla76:--panel:3" aria-hidden="true" aria-labelledby=":Rla76:--trigger:3" class="StyledPanel-sc-1piryze-0 iUxhVd Accordionstyle__AccordionPanel-sc-ga9m60-4 gnVGEK" data-garden-id="accordions.panel" data-garden-version="8.76.2"><div data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2" class="StyledInnerPanel-sc-8nbueg-0 gxjxDP"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">If you do not qualify for the Zendesk for Startups program, please feel free to create a trial and access our flexible pricing options located <a href="/au/support/compare/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span>here</span></a>.</p></div></section></div><div class="StyledSection-sc-v2t9bd-0 bFpvu Accordionstyle__AccordionSection-sc-ga9m60-1 gnqlnn" data-garden-id="accordions.section" data-garden-version="8.76.2"><div role="heading" aria-level="5" data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-ga9m60-2 drWfwO" data-garden-id="accordions.header" data-garden-version="8.76.2"><button id=":Rla76:--trigger:4" role="button" tabindex="0" aria-controls=":Rla76:--panel:4" aria-expanded="false" type="button" class="StyledButton-sc-xj3hy7-0 dEksFO Accordionstyle__AccordionLabel-sc-ga9m60-3 bwTZUN" data-garden-id="accordions.button" data-garden-version="8.76.2"><h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">How do I activate the promo code?</h5></button><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" focusable="false" viewBox="0 0 16 16" aria-hidden="true" theme="[object Object]" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" class="StyledRotateIcon-sc-hp435q-0 bMaXIE"><path fill="currentColor" d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z"></path></svg></div><section inert="" id=":Rla76:--panel:4" aria-hidden="true" aria-labelledby=":Rla76:--trigger:4" class="StyledPanel-sc-1piryze-0 iUxhVd Accordionstyle__AccordionPanel-sc-ga9m60-4 gnVGEK" data-garden-id="accordions.panel" data-garden-version="8.76.2"><div data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2" class="StyledInnerPanel-sc-8nbueg-0 gxjxDP"><span>Ensure that your billing cycle is set to 'monthly' when using your Zendesk for Start-ups promo code.</span><div class="VideoLinkstyle__VideoLinkRoot-sc-gjmjt8-0 iyFHqw"></div></div></section></div><div class="StyledSection-sc-v2t9bd-0 bFpvu Accordionstyle__AccordionSection-sc-ga9m60-1 gnqlnn" data-garden-id="accordions.section" data-garden-version="8.76.2"><div role="heading" aria-level="5" data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-ga9m60-2 drWfwO" data-garden-id="accordions.header" data-garden-version="8.76.2"><button id=":Rla76:--trigger:5" role="button" tabindex="0" aria-controls=":Rla76:--panel:5" aria-expanded="false" type="button" class="StyledButton-sc-xj3hy7-0 dEksFO Accordionstyle__AccordionLabel-sc-ga9m60-3 bwTZUN" data-garden-id="accordions.button" data-garden-version="8.76.2"><h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">What if I’m part of an Accelerator or VC?</h5></button><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" focusable="false" viewBox="0 0 16 16" aria-hidden="true" theme="[object Object]" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" class="StyledRotateIcon-sc-hp435q-0 bMaXIE"><path fill="currentColor" d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z"></path></svg></div><section inert="" id=":Rla76:--panel:5" aria-hidden="true" aria-labelledby=":Rla76:--trigger:5" class="StyledPanel-sc-1piryze-0 iUxhVd Accordionstyle__AccordionPanel-sc-ga9m60-4 gnVGEK" data-garden-id="accordions.panel" data-garden-version="8.76.2"><div data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2" class="StyledInnerPanel-sc-8nbueg-0 gxjxDP"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">If you are part of an accelerator or VC, then you may qualify for some additional benefits by applying through the link they provide. Please contact your Accelerator or VC to see if they are a Zendesk partner. If not, they can apply to our partner program <a target="_blank" rel="noopener noreferrer" href="https://zendeskstartuppartnerships.futuresimple.com/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">here<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a>.</p></div></section></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 dVbNWg"><div 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for Startups Program","katamari-1-2":"A program built for growth","katamari-1-3":"Zendesk makes it easier to support your customers using our customer service, engagement and sales CRM solutions. \u003cstrong\u003eQualifying early-stage startups get Zendesk free for six months.\u003c/strong\u003e","katamari-1-4":"Apply now","katamari-2-1":"Customer support software that’s scalable and easy to use","katamari-2-2":"Reach your full potential","katamari-2-3":"Manage customer interactions in one place","katamari-2-4":"Arm your team with software designed to resolve customer inquiries and issues quickly via messaging, live chat, social, email and phone.","katamari-2-5":"\u003cstrong\u003eUnlimited access\u003cbr\u003eto our community\u003c/strong\u003e","katamari-2-6":"Engage with our community of founders and customer experience leaders. Learn best practice, grow your network, and strengthen your business strategy with expert guidance.","katamari-2-7":"\u003cstrong\u003eYour cost?\u003cbr\u003eNothing\u003c/strong\u003e","katamari-2-8":"We know that the price matters, so the first six months are on us. During the program, you have unlimited access to Zendesk products and training.","katamari-3-1":"Powerful capabilities","katamari-3-2":"Build a service solution\u003cbr\u003ethat works for you","katamari-3-11":"Bring on the AI chatbots","katamari-3-12":"Do more without increasing headcount. With our AI powered capabilities, you can set up chatbots to provide support even when you're logged off. Use AI to suggest help centre articles and respond to FAQs.","katamari-3-13":"Automate and flow","katamari-3-14":"Multitasking is second nature to you, so accomplish even more with powerful automation. Do things like automatically route a customer to the right team member or instantly respond to a ticket with predefined answers.","katamari-3-15":"Integrate the apps you use","katamari-3-16":"Integrate and connect over 1,000 apps like Slack, Jira, Segment, Mailchimp and more, so you have a complete view of your customers. You can even build custom apps using our simple APIs.","katamari-3-17":"Collect real-time analytics","katamari-3-18":"Make use of reports and analytics to review how your team is performing or spot recurring customer trends. This way, you can make the best-informed business decisions.","katamari-3-3":"Bring on the AI chatbots","katamari-3-4":"Do more without increasing headcount. With our AI powered capabilities, you can set up chatbots to provide support even when you're logged off. Use AI to suggest help centre articles and respond to FAQs.","katamari-3-5":"Automate and flow","katamari-3-6":"Multitasking is second nature for you, so accomplish even more with powerful automation. Do things like automatically route a customer to the right team member or instantly respond to a ticket with predefined answers.","katamari-3-7":"Integrate the apps you use","katamari-3-8":"Integrate and connect over 1,000 apps like Slack, Jira, Segment, Mailchimp and more, so you have a complete view of your customers. You can even build custom apps using our simple APIs.","katamari-3-9":"Collect real-time analytics","katamari-3-10":"Make use of reports and analytics to review how your team is performing or spot recurring customer trends. This way, you can make the best-informed business decisions.","katamari-4-1":"Program details","katamari-4-2":"Everything you should know","katamari-4-3":"Before you apply, there are three prerequisites to ensure you qualify:","katamari-4-4":"New Zendesk customer","katamari-4-5":"Previous or active paid customers do not qualify for the Zendesk credit offer, but you can still access our community, events and training","katamari-4-6":"Fewer than 50 employees","katamari-4-7":"Raised outside funding (Angel, Pre-seed, Seed, Series A and Series B rounds are welcomed)","katamari-4-8":"The Start-ups Program","katamari-4-9":"Get unlimited access to all Zendesk products, build connections in our community and learn best practice from our very own experts.","katamari-4-10":"Free for six months","katamari-4-11":"Apply now","katamari-4-12":"Need more information? \u003ca href=\"#faqs\" class=\"anchor\" target=\"\"\u003e\u003cspan\u003eCheck out our FAQs\u003c/span\u003e\u003c/a\u003e","katamari-5-1":"After the program, you can pick from pricing plans starting out at USD \u003cspan data-product=\"suite\" data-pricingplan=\"team\"\u003e$49\u003c/span\u003e/monthly","katamari-5-2":"Suite Team","katamari-5-3":"Get the fundamentals right. Deliver support across any channel, all from one place.","katamari-5-4":"Suite Growth","katamari-5-5":"Go further with a little extra help. Tap into self-service and automations.","katamari-5-6":"Most popular","katamari-5-7":"Suite Professional","katamari-5-8":"Work even better together. Get deeper collaboration, routing and analytics.","katamari-6-1":"Program Alumni","katamari-6-2":"Brands who trusted Zendesk from the start","katamari-6-3":"“CX has been a top priority for Freshly from day one. As soon as we shipped our first meal, we knew the questions, comments and concerns from our customers would immediately follow. How we dealt with those touchpoints would define our reputation as a customer-first brand.”","katamari-6-4":"Michael Wystrach","katamari-6-5":"CEO \u0026 Co-Founder, \u003ca href=\"/customer/freshly/\" class=\"anchor\" target=\"\"\u003e\u003cspan\u003eFreshly\u003c/span\u003e\u003c/a\u003e","katamari-6-6":"Watch video","katamari-6-7":"96%","katamari-6-8":"Customer satisfaction rating (CSAT)","katamari-6-9":"USD $1.5B","katamari-6-10":"Acquired by Nestle","katamari-6-11":"“By implementing Zendesk tools, our support agents solved an average 3,870 tickets per month, 91.93% of them being one-touch tickets, and with an average self-service ratio of 1.23.”","katamari-6-12":"Lydia Freeman","katamari-6-13":"Head of Student Success, \u003ca href=\"/customer/microverse/\" class=\"anchor\" target=\"\"\u003e\u003cspan\u003eMicroverse\u003c/span\u003e\u003c/a\u003e","katamari-6-32":"Watch video","katamari-6-14":"91%","katamari-6-15":"One-touch tickets","katamari-6-16":"S19","katamari-6-17":"YCombinator","katamari-6-18":"“Impossible Foods is full of people who came from tech, and when they arrived, [they] were asking, 'Where is the data?' So Zendesk became such a treasure. We collect tens of thousands of pieces of feedback every year for our product team, which is massively helpful to them and also gives our consumers a voice at the table.”","katamari-6-19":"Gabrielle McCobin","katamari-6-20":"Sr. Manager of Customer Advocacy, \u003ca href=\"/customer/impossible-foods/\" class=\"anchor\" target=\"\"\u003e\u003cspan\u003eImpossible Foods\u003c/span\u003e\u003c/a\u003e","katamari-6-33":"Watch video","katamari-6-21":"50%","katamari-6-22":"Tickets deflected","katamari-6-23":"USD $1.4B","katamari-6-24":"Total funds raised","katamari-6-25":"“Before Zendesk, we were wasting time hunting down information and building one-off tools to serve customers and partners. Now, we have a solid foundation for our global growth.”","katamari-6-26":"Gib Lopez","katamari-6-27":"Co-Founder \u0026 COO, \u003ca href=\"/customer/payjoy/\" class=\"anchor\" target=\"\"\u003e\u003cspan\u003ePayJoy\u003c/span\u003e\u003c/a\u003e","katamari-6-34":"Watch video","katamari-6-28":"1 Minute","katamari-6-29":"WhatsApp SLA","katamari-6-30":"USD $20M","katamari-6-31":"Raised by Greylock","katamari-7-1":"Learn from the experts","katamari-7-2":"Startup Slack Community","katamari-7-3":"Community","katamari-7-4":"Join now","katamari-7-5":"Sit Down Startup","katamari-7-6":"Podcast","katamari-7-7":"Listen in","katamari-7-8":"Expert Help","katamari-7-9":"Office hours","katamari-7-10":"Sign up","katamari-7-11":"Customer Experience Academy","katamari-7-12":"Training","katamari-7-13":"Learn more","katamari-8-1":"Startup partnerships","katamari-8-2":"It takes a village","katamari-8-3":"We work with world-class investors, accelerators and technology partners to set their startups up for success. Start-ups which sign up through our partners unlock exclusive Zendesk benefits.","katamari-8-4":"Partner with us","katamari-9-1":"Frequently asked questions, answered","katamari-9-2":"Qualifications and approval process","katamari-9-3":"What do the \"Zendesk for Startups\" program credits cover?","katamari-9-4":"Zendesk for Start-ups provides a monthly credit for six (6) months of up to fifty (50) agents, redeemable for any combination of Zendesk Support, Sell, Talk, Chat, Guide and Explore products, for free. Consulting Services, add-ons, integrations and Zendesk Talk minutes are not included. Use and access to Zendesk Services under this program shall be governed by Zendesk's \u003ca href=\"/company/customers-partners/master-subscription-agreement/\"\u003eMaster Subscription Agreement\u003c/a\u003e and other applicable policies located on our website.","katamari-9-6":"What are the program requirements?","katamari-9-7":"Program requirements are as follows:","katamari-9-8":"Must be a brand new Zendesk subscriber (previous or active paid customers may \u003cu\u003enot\u003c/u\u003e participate)","katamari-9-9":"Must have fewer than 50 employees","katamari-9-10":"Must have raised up to Series A in venture funding","katamari-9-11":"How do I find out if I’m approved?","katamari-9-12":"Once you've successfully applied, Zendesk will reach out via email updating you on the status of your application and details needed to get started.","katamari-9-13":"If I am denied approval, what else can Zendesk offer?","katamari-9-14":"If you do not qualify for the Zendesk for Startups program, please feel free to create a trial and access our flexible pricing options located \u003ca href=\"/support/compare/\" class=\"anchor\"\u003e\u003cspan\u003ehere\u003c/span\u003e\u003c/a\u003e.","katamari-9-15":"How do I activate the promo code?","katamari-9-16":"\u003cspan\u003eEnsure that your billing cycle is set to 'monthly' when using your Zendesk for Start-ups promo code.\u003c/span\u003e\u003cspan class=\"wistia_embed wistia_async_ase1k2qaqi popover=true popoverContent=link popoverSize=960x540 anchor-video-inline\"\u003e\u003ca class=\"anchor\"\u003e\u003cspan\u003eYou can watch our detailed instruction video.\u003c/span\u003e\u003c/a\u003e\u003c/span\u003e","katamari-9-17":"What if I’m part of an Accelerator or VC?","katamari-9-18":"If you are part of an accelerator or VC, then you may qualify for some additional benefits by applying through the link they provide. Please contact your Accelerator or VC to see if they are a Zendesk partner. If not, they can apply to our partner program \u003ca href=\"https://zendeskstartuppartnerships.futuresimple.com/\" target=\"_blank\"\u003ehere\u003c/a\u003e.","katamari-10-1":"Start up on the\u003cbr\u003eright foot","katamari-10-2":"Apply now","katamari-m-1":"Let’s get started","katamari-m-2":"Before you apply, there are three prerequisites to ensure you qualify:","katamari-m-3":"New Zendesk customer","katamari-m-4":"Fewer than 50 employees","katamari-m-5":"Raised outside funding (Angel, Pre-seed, Seed, Series A and Series B rounds are welcomed)","katamari-m-6":"Submit","katamari-m-7":"*Disclaimer:\u003cbr\u003eZendesk for Startups provides a monthly credit for six (6) months of up to fifty (50) Agents, redeemable for any combination of Zendesk Support, Sell, Talk, Chat, Guide and Explore products, free. Consulting Services, add-ons, integrations and Zendesk Talk minutes are not included. Use and access to Zendesk Services under this program shall be governed by Zendesk's \u003ca href=\"/company/customers-partners/master-subscription-agreement/\" class=\"anchor\" target=\"\"\u003e\u003cspan\u003eMaster Subscription Agreement\u003c/span\u003e\u003c/a\u003e and other applicable policies located on our website.","katamari-m-10":"Thanks for your application to the Zendesk Start-up program.","katamari-m-11":"Unfortunately, you are not eligible for the Startup Program as it is only available for startups with Series B funding or below. However, Zendesk offers a range of products at flexible pricing levels, from our Support Suite bundle to Zendesk Sell, our sales automation tool. Visit our \u003ca href=\"/product/pricing/\" class=\"anchor\" target=\"\"\u003e\u003cspan\u003epricing page\u003c/span\u003e\u003c/a\u003e to learn more.","katamari-m-12":"We received your application!","katamari-m-13":"Our team will review your application shortly. We'll try to verify if your application meets our criteria:","katamari-m-14":"New Zendesk customer (no existing purchase under your company name)","katamari-m-15":"If you have questions, please email us at \u003ca href=\"mailto:startups@zendesk.com\" class=\"anchor\" target=\"\"\u003e\u003cspan\u003estartups@zendesk.com\u003c/span\u003e\u003c/a\u003e.","katamari-m-16":"Feel free to get started with the 14-day trial while you wait for a response.","zen-m-li-2":"\u003c 50 employees","zen-m-li-3":"Raised funding (up to Series B)","_edit_lock":"1690293428:3421","_edit_last":"3421","l10n-variant-promo-eyebrow":"\u003cstrong\u003eZendesk Relate 2022\u003c/strong\u003eOur global customer experience event\u003ca href='https://zendeskrelate.com/?geo=apac\u0026utm_medium=eyebrowpromo\u0026utm_campaign=Relate2022' class='anchor' target='_blank'\u003e\u003cspan\u003eRegister for free\u003c/span\u003e\u003c/a\u003e","zen-wnq222-eyebrow-promo":"\u003cstrong\u003eRelate 2022\u003c/strong\u003e Let's get back to business \u003ca href=\"/whats-new/\" class=\"anchor\"\u003e\u003cspan\u003eSee What's New at Zendesk\u003c/span\u003e\u003c/a\u003e","zen-venturesHeadline":"Are you raising funding? Join Zendesk Ventures","zen-venturesCopy":"Zendesk Ventures provides capital and expertise for your early stage startup.","zen-calendly-link-text":"Book a meeting","l10n-variant-relate-eyebrow":"\u003cstrong\u003eZendesk Relate\u003c/strong\u003e Discover what Zendesk AI can do for you","l10n-variant-relate-eyebrow-cta":"Watch now","l10n-variant-relate-eyebrow-href":"/event/zendeskrelate2023on-demand/webpromo","zen-next-biz-eyebrow":"\u003cstrong\u003eA CX Webinar for Retail\u003c/strong\u003e Learn how retailers can deliver fluid CX across channels and provide personalised service","zen-next-biz-eyebrow-cta":"Register now","zen-economist-webinar-eyebrow":"\u003cstrong\u003eNext in Business\u003c/strong\u003e Learn how the impact of AI is transforming CX with the Economist Impact","zen-economist-webinar-eyebrow-cta":"Register now","zen-ventures-1":"Zendesk Ventures","zen-ventures-2":"Calling all CX, EX and Generative AI disruptors","zen-ventures-3":"Zendesk Ventures provides capital and expertise for your company. If you're advancing the customer and employee experience and innovating with Generative AI, we want to hear from you.","last_modified_by":"bureauworks","_tms_delivery":"2024-07-31 17:15:14","canonical":"https://www.zendesk.com/au/startups/","seoTitle":"Zendesk for Start-ups Program | Zendesk Australia","seoDescription":"Apply to the Zendesk for Startups Program and watch your business grow. 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