Email Survey | Top 10 Email Survey Strategies

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id=bs-example-navbar-collapse-1> <ul class="nav navbar-nav menu"> <li class=dropdown> <a href=# class="dropdown-toggle navbar-button" data-toggle=dropdown role=button aria-haspopup=true aria-expanded=false>Products <i class="fa fa-angle-down"></i></a> <ul class=dropdown-menu> <div class="nav-item-container nav-container--products"> <div class=nav-item-left> <li> <a href=/enterprise-survey-software /> <svg width=24 height=24 fill=none xmlns=http://www.w3.org/2000/svg> <path d="M23.5 7.5a1 1 0 01-1 1H10l-4.5 4v-4h-4a1 1 0 01-1-1v-6a1 1 0 011-1h21a1 1 0 011 1v6z" stroke=#fff stroke-linecap=round stroke-linejoin=round /> <path d="M3 11.5H1.5a1 1 0 00-1 1v6a1 1 0 001 1H14l4.5 4v-4h4a1 1 0 001-1v-6a1 1 0 00-1-1h-12" stroke=#fff stroke-linecap=round stroke-linejoin=round /> </svg> <div class=nav-item-link> <h2>Enterprise Survey Software</h2> <p>Enterprise Survey <br> Software to thrive in your <br> business ecosystem</p> </div> </a> </li> <li> <a href=/nps-software /> <svg width=26 height=26 viewBox="0 0 26 26" fill=none xmlns=http://www.w3.org/2000/svg> <path d="M13 25C19.6274 25 25 19.6274 25 13C25 6.37258 19.6274 1 13 1C6.37258 1 1 6.37258 1 13C1 19.6274 6.37258 25 13 25Z" stroke=white stroke-linecap=round stroke-linejoin=round></path> <path d="M18.5858 2.84613L12.0769 13.3674L19.4615 23.1538" stroke=white stroke-linecap=round stroke-linejoin=round></path> <path d="M12.0769 13H1" stroke=white stroke-linecap=round stroke-linejoin=round></path> </svg> <div class=nav-item-link> <h2>NPS&REG; Software</h2> <p>Turn customers <br> into promoters</p> </div> </a> </li> <li> <a href=/offline-survey-tool /> <svg width=24 height=24 fill=none xmlns=http://www.w3.org/2000/svg> <path d="M16.078 3.075A13.992 13.992 0 002.2 6.6m10.388.912A9.972 9.972 0 005.03 10.43M12.101 22a2 2 0 100-4 2 2 0 000 4zM22 7.1a13.877 13.877 0 00-1.413-1.237m-1.415 4.567a10.08 10.08 0 00-1.783-1.42m-1.045 5.747a5.973 5.973 0 00-2.762-1.572M21.601 1l-19 22" stroke=#fff stroke-linecap=round stroke-linejoin=round /> </svg> <div class=nav-item-link> <h2>Offline Survey</h2> <p>Real-time data collection, <br> on the move. <br> Go internet-independent.</p> </div> </a> </li> <li> <a href=/360-feedback-software /> <svg width=24 height=24 fill=none xmlns=http://www.w3.org/2000/svg> <path d="M12 19.5a7.5 7.5 0 100-15 7.5 7.5 0 000 15z" stroke=#fff stroke-linecap=round stroke-linejoin=round /> <path d="M11.466 10.5a1.5 1.5 0 00-1.5 1.5v1.5" stroke=#fff stroke-linecap=round stroke-linejoin=round /> <path d="M10.966 14.5a1 1 0 100-2 1 1 0 000 2zM6 11.241a1 1 0 11.966 1.259 1 1 0 11-.964 1.269m9.964-.269a1 1 0 01-2 0v-2a1 1 0 112 0v2zM20.494 9C22.062 9.983 23 11.229 23 12.584c0 1.433-1.048 2.743-2.782 3.75M3.782 16.33C2.048 15.323 1 14.013 1 12.58c0-1.353.935-2.6 2.5-3.58" stroke=#fff stroke-linecap=round stroke-linejoin=round /> <path d="M20.5 14l-.33 2.334h2.627M17.216 9a.25.25 0 01.25.25m-.5 0a.25.25 0 01.25-.25m0 .5a.25.25 0 01-.25-.25m.5 0a.25.25 0 01-.25.25" stroke=#fff stroke-linecap=round stroke-linejoin=round /> </svg> <div class=nav-item-link> <h2>360 Assessment</h2> <p>Conduct omnidirectional employee <br>assessments. Increase productivity,<br> grow together. </p> </div> </a> </li> </div> <div class=nav-item-right> <li> <a href=/reputation-management /> <svg width=24 height=24 viewBox="0 0 24 24" fill=none xmlns=http://www.w3.org/2000/svg> <path d="M12.9004 11.0859L5.69737 18.2889" stroke=#323232 stroke-width=1.5 stroke-linecap=round stroke-linejoin=round /> <path d="M10.1993 11.0859H12.9004V13.7871" stroke=#323232 stroke-width=1.5 stroke-linecap=round stroke-linejoin=round /> <path d="M8.3985 20.2356C9.50196 20.7178 10.7185 20.9899 12 20.9899C16.9731 20.9899 21.0037 16.9592 21.0037 11.9862C21.0037 7.0131 16.9731 2.98242 12 2.98242C7.02693 2.98242 2.99625 7.0131 2.99625 11.9862C2.99625 13.2807 3.27437 14.5082 3.76657 15.6207" stroke=#323232 stroke-width=1.5 stroke-linecap=round stroke-linejoin=round /> <path d="M11.0996 17.3085C11.3927 17.3595 11.6929 17.3885 12 17.3885C14.9832 17.3885 17.4022 14.9695 17.4022 11.9862C17.4022 9.00299 14.9832 6.58398 12 6.58398C9.01676 6.58398 6.59775 9.00299 6.59775 11.9862C6.59775 12.2934 6.62676 12.5935 6.67778 12.8866" stroke=#323232 stroke-width=1.5 stroke-linecap=round stroke-linejoin=round /> </svg> <div class=nav-item-link> <h2>Reputation Management</h2> <p>Turn your existing customers <br> into raving promoters by <br> monitoring online reviews.</p> </div> </a> </li> <li> <a href=/ticket-management /> <svg width=24 height=24 viewBox="0 0 24 24" fill=none xmlns=http://www.w3.org/2000/svg> <path fill-rule=evenodd clip-rule=evenodd d="M19.0032 17.0021H15.5368C15.2024 17.002 14.89 17.1691 14.7044 17.4473L14.2983 18.0565C14.1127 18.3347 13.8003 18.5018 13.4659 18.5017H8.53382C8.1994 18.5018 7.88707 18.3347 7.70147 18.0565L7.2953 17.4473C7.10929 17.169 6.79665 17.002 6.46195 17.0021H2.99651C2.44408 17.0023 1.99629 17.4501 1.99609 18.0025V19.0029C1.99609 19.5336 2.2067 20.0426 2.58196 20.4179C2.95722 20.7931 3.46623 21.0039 3.99693 21.0038H18.0028C18.5335 21.0039 19.0425 20.7931 19.4178 20.4179C19.793 20.0426 20.0036 19.5336 20.0036 19.0029V18.0025C20.0034 17.4501 19.5556 17.0023 19.0032 17.0021Z" stroke=#323232 stroke-linecap=round stroke-linejoin=round /> <path d="M19.0029 17.0021V13.0004" stroke=#323232 stroke-linecap=round stroke-linejoin=round /> <path fill-rule=evenodd clip-rule=evenodd d="M14.5014 9.99919V11.4988C14.5014 11.6919 14.6126 11.8677 14.7869 11.9506C14.9613 12.0334 15.1678 12.0086 15.3175 11.8867L17.6354 9.99919H20.0037C21.1088 9.99919 22.0046 9.10338 22.0046 7.99835V3.99669C22.0046 2.89166 21.1088 1.99585 20.0037 1.99585H13.0008C11.8958 1.99585 11 2.89166 11 3.99669V7.99835C11 9.10338 11.8958 9.99919 13.0008 9.99919H14.5014Z" stroke=#323232 stroke-linecap=round stroke-linejoin=round /> <path d="M2.99609 17.0021V6.9979C2.99594 6.4672 3.2067 5.9582 3.58196 5.58294C3.95722 5.20767 4.46623 4.99692 4.99692 4.99707H7.99817" stroke=#323232 stroke-linecap=round stroke-linejoin=round /> </svg> <div class=nav-item-link> <h2>Ticket Management</h2> <p> Build loyalty and advocacy <br> by delivering personalized support <br> experiences that matter.</p> </div> </a> </li> <li> <a href=/products/chatbot-for-website /> <svg width=24 height=24 fill=none xmlns=http://www.w3.org/2000/svg> <path d="M19.75 13.5A7.5 7.5 0 0012.02 6a7.708 7.708 0 00-7.27 7.811v1.19a2 2 0 002 2h11a2 2 0 002-2v-1.5z" stroke=#fff stroke-linecap=round stroke-linejoin=round /> <path d="M17.75 17h-11v.5a5.5 5.5 0 0011 0V17zm-8.5-3a1.5 1.5 0 100-3 1.5 1.5 0 000 3zm6 0a1.5 1.5 0 100-3 1.5 1.5 0 000 3z" stroke=#fff stroke-linecap=round stroke-linejoin=round /> <path d="M9.75 22.386V21.5a2.5 2.5 0 012.5-2.5v0a2.5 2.5 0 012.5 2.5v.886M19.481 16h.268a2 2 0 100-4h-.15m2.151 2h1M4.959 12H4.75a2 2 0 00-2 2v0a2 2 0 002 2h.268M2.75 14h-1m10-7.983V4.5a1.5 1.5 0 011.5-1.5 1.5 1.5 0 001.5-1.5V1" stroke=#fff stroke-linecap=round stroke-linejoin=round /> </svg> <div class=nav-item-link> <h2>Chatbot for Website</h2> <p>Collect feedback smartly from <br> your website visitors with the <br> engaging Chatbot for website.</p> </div> </a> </li> <li> <a href=/survey-api /> <svg width=26 height=26 fill=none xmlns=http://www.w3.org/2000/svg> <path clip-rule=evenodd d="M24.324 10.429h-.965a.684.684 0 01-.649-.489 10.203 10.203 0 00-6.65-6.65.684.684 0 01-.489-.648v-.966A.676.676 0 0014.896 1h-3.792a.676.676 0 00-.675.676v.966c0 .3-.202.557-.489.648a10.202 10.202 0 00-6.65 6.65.684.684 0 01-.648.489h-.966a.676.676 0 00-.676.675v3.791c0 .373.303.676.676.676h.966c.3 0 .558.201.648.489a10.203 10.203 0 006.65 6.65c.287.09.489.347.489.648v.966c0 .373.303.676.675.676h3.792a.676.676 0 00.675-.676v-.966c0-.3.202-.557.489-.648a10.204 10.204 0 006.65-6.65.683.683 0 01.649-.489h.965a.676.676 0 00.676-.676v-3.79a.676.676 0 00-.676-.676z" stroke=#fff /> <path d="M7.424 16.171L9.212 9.8c.005-.016.028-.017.033 0l1.9 6.371m1.918 0V9.743h.958a1.748 1.748 0 110 3.496h-.958m4.861-3.496v6.428M8.216 13.35h2.107" stroke=#fff /> <path clip-rule=evenodd d="M21.352 13.171a8.357 8.357 0 11-16.714 0 8.357 8.357 0 018.357-8.357 8.357 8.357 0 018.357 8.357z" stroke=#fff /> </svg> <div class=nav-item-link> <h2>API</h2> <p>Swift, easy, secure. <br> Scalable for your organization.</p> </div> </a> </li> </div> </div> </ul> </li> <li class=dropdown> <a href=# class="dropdown-toggle navbar-button" data-toggle=dropdown role=button aria-haspopup=true aria-expanded=false>Features <i class="fa fa-angle-down"></i></a> <ul class=dropdown-menu> <div class="nav-item-container nav-container--features"> <div class="nav-item-left nav-item--features"> <li> <a href=/features/cognivue /> <svg width="24" height="24" viewBox="0 0 46 46" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M9.25677 44.538H7.30806C4.07932 44.538 1.46191 41.9206 1.46191 38.6919V36.7432" stroke="#fff" stroke-width="2.63716" stroke-linecap="round" stroke-linejoin="round" /> <path d="M28.7437 9.46094H30.6924C33.9211 9.46094 36.5385 12.0783 36.5385 15.3071V17.2558" stroke="#fff" stroke-width="2.63716" stroke-linecap="round" stroke-linejoin="round" /> <path d="M44.5386 9.46094H42.5899C39.3611 9.46094 36.7437 12.0783 36.7437 15.3071V17.2558" stroke="#fff" stroke-width="2.63716" stroke-linecap="round" stroke-linejoin="round" /> <path d="M44.5386 9.2561H42.5899C39.3611 9.2561 36.7437 6.6387 36.7437 3.40996V1.46125" stroke="#fff" stroke-width="2.63716" stroke-linecap="round" stroke-linejoin="round" /> <path d="M28.7437 9.2561H30.6924C33.9211 9.2561 36.5385 6.6387 36.5385 3.40996V1.46125" stroke="#fff" stroke-width="2.63716" stroke-linecap="round" stroke-linejoin="round" /> <path d="M1.46191 17.2558V15.3071C1.46191 12.0783 4.07932 9.46094 7.30806 9.46094H9.25677" stroke="#fff" stroke-width="2.63716" stroke-linecap="round" stroke-linejoin="round" /> <path d="M36.5385 36.7432V38.6919C36.5385 41.9206 33.9211 44.538 30.6924 44.538H28.7437" stroke="#fff" stroke-width="2.63716" stroke-linecap="round" stroke-linejoin="round" /> <path d="M3.41064 27H36.5388" stroke="#fff" stroke-width="2.63716" stroke-linecap="round" stroke-linejoin="round" /> <path d="M15.1045 35.6952H22.8961" stroke="#fff" stroke-width="2.92185" stroke-linecap="round" stroke-linejoin="round" /> <path d="M19 31.8691V35.696" stroke="#fff" stroke-width="2.92185" stroke-linecap="round" stroke-linejoin="round" /> <path d="M19 17.2607V27.0003" stroke="#fff" stroke-width="2.92185" stroke-linecap="round" stroke-linejoin="round" /> <path d="M26.7922 20.7178V18.0574C26.7922 17.5788 26.4049 17.1914 25.9262 17.1914H12.075C11.5963 17.1914 11.209 17.5788 11.209 18.0574V20.72" stroke="#fff" stroke-width="2.92185" stroke-linecap="round" stroke-linejoin="round" /> </svg> <h2>CogniVue</h2> </a> </li> <li> <a href=/features/spotchecks /> <svg width="40" height="40" viewBox="0 0 40 40" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M19.0228 4.99998C11.0251 5.49102 4.83915 12.2038 5.00319 20.2151C5.16722 28.2265 11.6234 34.6806 19.6337 34.8435C27.645 35.0065 34.3578 28.8206 34.8478 20.8229" stroke="#fff" stroke-width="2.5" stroke-linecap="round" stroke-linejoin="round" /> <path d="M28.1528 20.8212C27.6818 25.1376 23.9574 28.3572 19.6178 28.2006C15.2783 28.0428 11.7968 24.5613 11.6391 20.2218C11.4814 15.8823 14.7021 12.1579 19.0185 11.6868" stroke="#fff" stroke-width="2.5" stroke-linecap="round" stroke-linejoin="round" /> <path d="M23.6476 16.4276L21.1692 18.6904" stroke="#fff" stroke-width="2.5" stroke-linecap="round" stroke-linejoin="round" /> <path d="M19.9218 18.496C20.7104 18.496 21.3486 19.1353 21.3486 19.9229C21.3486 20.7115 20.7104 21.3508 19.9218 21.3508C19.1331 21.3508 18.4949 20.7115 18.4949 19.9229C18.4949 19.1353 19.1331 18.496 19.9218 18.496Z" stroke="#fff" stroke-width="2.5" /> <path d="M34.1246 14.2437H26.3267C25.9271 14.2437 25.6033 13.9198 25.6033 13.5213V5.72233C25.6033 5.32381 25.9271 4.99995 26.3267 4.99995H34.1246C34.5242 4.99995 34.847 5.32381 34.847 5.72233V13.5213C34.847 13.9198 34.5242 14.2437 34.1246 14.2437Z" stroke="#fff" stroke-width="2.5" stroke-linecap="round" stroke-linejoin="round" /> </svg> <h2>SpotChecks</h2> </a> </li>  <li> <a href=/features/whatsapp-chatbot/> <svg width="36" height="36" viewBox="0 0 36 36" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M25.4135 14.25V8.1525C25.4135 6.135 23.7785 4.5 21.761 4.5H7.1525C5.135 4.5 3.5 6.135 3.5 8.1525V18.1965C3.5 20.214 5.135 21.849 7.1525 21.849H8.978V25.5L12.5 23.1525" stroke="#64748B" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round" /> <path d="M22.5 28.5H16.5C14.8425 28.5 13.5 27.1575 13.5 25.5V17.25C13.5 15.5925 14.8425 14.25 16.5 14.25H28.5C30.1575 14.25 31.5 15.5925 31.5 17.25V25.5C31.5 27.1575 30.1575 28.5 28.5 28.5H27V31.5L22.5 28.5Z" stroke="#94A3B8" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round" /> <path d="M23.177 21.3226C23.275 21.4206 23.275 21.5786 23.177 21.6766C23.079 21.7746 22.921 21.7746 22.823 21.6766C22.725 21.5786 22.725 21.4206 22.823 21.3226C22.921 21.2256 23.079 21.2256 23.177 21.3226" stroke="#94A3B8" stroke-linecap="round" stroke-linejoin="round" /> <path d="M19.677 21.3226C19.775 21.4206 19.775 21.5786 19.677 21.6766C19.579 21.7746 19.421 21.7746 19.323 21.6766C19.225 21.5786 19.225 21.4206 19.323 21.3226C19.421 21.2256 19.579 21.2256 19.677 21.3226" stroke="#94A3B8" stroke-linecap="round" stroke-linejoin="round" /> <path d="M26.7317 21.3226C26.8297 21.4206 26.8297 21.5786 26.7317 21.6766C26.6337 21.7746 26.4757 21.7746 26.3777 21.6766C26.2797 21.5786 26.2797 21.4206 26.3777 21.3226C26.4757 21.2256 26.6347 21.2256 26.7317 21.3226" stroke="#94A3B8" stroke-linecap="round" stroke-linejoin="round" /> </svg> <h2>WhatsApp Chatbot</h2> </a> </li>  <li> <a href=/features/executive-dashboard /> <svg width=24 height=24 viewBox="0 0 24 24" fill=none xmlns=http://www.w3.org/2000/svg> <path d="M11.9999 14.5065C13.1049 14.5065 14.0007 13.6107 14.0007 12.5057C14.0007 11.4007 13.1049 10.5049 11.9999 10.5049C10.8948 10.5049 9.99902 11.4007 9.99902 12.5057C9.99902 13.6107 10.8948 14.5065 11.9999 14.5065Z" stroke=#323232 stroke-linecap=round stroke-linejoin=round /> <path d="M16.0021 8.50391L13.501 11.0049" stroke=#323232 stroke-linecap=round stroke-linejoin=round /> <path d="M18.2988 12.5051H17.3984" stroke=#323232 stroke-linecap=round stroke-linejoin=round /> <path d="M5.69238 12.5051H6.59276" stroke=#323232 stroke-linecap=round stroke-linejoin=round /> <path d="M11.9961 6.20233V7.10271" stroke=#323232 stroke-linecap=round stroke-linejoin=round /> <path d="M7.53809 8.04852L7.98828 8.49871" stroke=#323232 stroke-linecap=round stroke-linejoin=round /> <path fill-rule=evenodd clip-rule=evenodd d="M11.7188 3.49695C6.88611 3.6991 3.05521 7.64512 2.99614 12.4817C2.98728 15.3833 4.38049 18.1104 6.73674 19.8037C7.40374 20.2697 8.20012 20.5146 9.01369 20.504H14.9941C15.7892 20.5159 16.5681 20.2791 17.2221 19.8267C20.4583 17.5275 21.8055 13.3791 20.5377 9.61713C19.2698 5.85513 15.6866 3.3684 11.7188 3.49695Z" stroke=#323232 stroke-linecap=round stroke-linejoin=round /> </svg> <h2>Executive Dashboard</h2> </a> </li> <li> <a href=/features/customer-journey-map /> <svg width=24 height=24 viewBox="0 0 24 24" fill=none xmlns=http://www.w3.org/2000/svg> <path d="M7.91422 4.58579C8.69527 5.36684 8.69527 6.63317 7.91422 7.41422C7.13317 8.19527 5.86684 8.19527 5.08579 7.41422C4.30474 6.63317 4.30474 5.36684 5.08579 4.58579C5.86684 3.80474 7.13317 3.80474 7.91422 4.58579" stroke=#323232 stroke-width=1.5 stroke-linecap=round stroke-linejoin=round /> <path d="M12.234 18H8.627C7.176 18 6 16.657 6 15.001V14.998C6 13.342 7.176 11.999 8.627 11.999H15.372C16.823 11.999 17.999 10.656 17.999 9V9C18 7.341 16.822 5.998 15.37 6L11.25 6.005" stroke=#323232 stroke-width=1.5 stroke-linecap=round stroke-linejoin=round /> <path fill-rule=evenodd clip-rule=evenodd d="M16.34 20.184L19.229 18.475C19.59 18.261 19.59 17.738 19.229 17.525L16.34 15.816C15.969 15.596 15.5 15.864 15.5 16.295V19.705C15.5 20.136 15.969 20.404 16.34 20.184Z" stroke=#323232 stroke-width=1.5 stroke-linecap=round stroke-linejoin=round /> </svg> <h2>Customer Journey Map</h2> </a> </li> <li> <a href=/features/create-a-survey /> <svg width=24 height=24 fill=none xmlns=http://www.w3.org/2000/svg> <path d="M6.184 13.5H23.5l-9 10H8l-4.5-4L12 .5H3.5l5.873 5.873" stroke=#4A9CA6 stroke-linecap=round stroke-linejoin=round /> <path d="M3.5 19.5L.5 16l6-12.5m-.316 10l8.316 10m-8.316-10l14.316-5-1 5" stroke=#4A9CA6 stroke-linecap=round stroke-linejoin=round /> </svg> <h2>Craft Beautiful Surveys</h2> </a> </li> <li> <a href=/features/share-surveys /> <svg width=24 height=24 fill=none xmlns=http://www.w3.org/2000/svg> <path d="M15.193 22.033a.499.499 0 01-.863-.055l-3.116-6.232-4.378-2.935a.5.5 0 01.2-.909l15.608-2.477a.5.5 0 01.494.773l-7.945 11.835zm-3.979-6.287l11.89-6.151M3.022 13.454l.715-3.333h1.45a.844.844 0 00.819-1.049l-.422-1.687a.844.844 0 00-.819-.639H1" stroke=#fff stroke-linecap=round stroke-linejoin=round /> <path d="M6.624 15.186A6.75 6.75 0 1114.277 8.5v.1" stroke=#fff stroke-linecap=round stroke-linejoin=round /> <path d="M12.323 3.746h-1.6a.843.843 0 00-.819.639l-.421 1.687a.845.845 0 00.817 1.049h.888l.587 2.125" stroke=#fff stroke-linecap=round stroke-linejoin=round /> </svg> <h2>Share Surveys</h2> </a> </li> <li> <a href=/features/survey-report-insights /> <svg width=24 height=24 fill=none xmlns=http://www.w3.org/2000/svg> <path d="M13.3 18.75h-3m12.036-4.458a1.006 1.006 0 01.038 1.454c-1.561 1.563-5.566 5-10.574 5-4.723 0-8.7-3.568-10.182-5.088a1 1 0 01-.028-1.369C3.047 12.665 7.047 8.75 11.8 8.75c3.991 0 8.735 3.913 10.536 5.542zM11.8 6.25v-3m-4 3l-.5-2m-2 3.5l-1-1.5m-1 3.5l-1.5-1.5m14-2l.5-2m2 3.5l1-1.5m1 3.5l1.5-1.5" stroke=#fff stroke-linecap=round stroke-linejoin=round /> <path d="M14.3 13.25a2.5 2.5 0 10-4 1.989v1.511h3v-1.511a2.489 2.489 0 001-1.989z" stroke=#fff stroke-linecap=round stroke-linejoin=round /> <path d="M11.8 20.75a6 6 0 100-12 6 6 0 000 12z" stroke=#fff stroke-linecap=round stroke-linejoin=round /> </svg> <h2>Gain Rich Insights</h2> </a> </li> <li> <a href=/features/recurring-surveys /> <svg width=24 height=24 fill=none xmlns=http://www.w3.org/2000/svg> <path d="M20.5 13.907A4.313 4.313 0 0023 9.858a4.71 4.71 0 00-4.954-4.635A6.707 6.707 0 0012 1.5a6.605 6.605 0 00-6.675 6.109A3.56 3.56 0 001 11.018 3.186 3.186 0 003.5 14.3" stroke=#fff stroke-linecap=round stroke-linejoin=round /> <path d="M12 22.501a6 6 0 100-12 6 6 0 000 12z" stroke=#fff stroke-linecap=round stroke-linejoin=round /> <path d="M14 16.501h-2v-3" stroke=#fff stroke-linecap=round stroke-linejoin=round /> </svg> <h2>Recurring Surveys</h2> </a> </li> <li> <a href=/features/white-label-surveys /> <svg width=24 height=24 fill=none xmlns=http://www.w3.org/2000/svg> <path d="M2.048 12.499h19.904m-9.952 0V23.5m5-11.001v8.807M7 12.499v8.806M21.105 2.369A22.4 22.4 0 0012 .5a22.4 22.4 0 00-9.1 1.869A1.535 1.535 0 002 3.774v7.639a12.287 12.287 0 007.877 11.469l1.074.413a2.786 2.786 0 002.1 0l1.074-.413A12.287 12.287 0 0022 11.413V3.774a1.534 1.534 0 00-.895-1.405z" stroke=#fff stroke-linecap=round stroke-linejoin=round /> <path d="M12.479 3.285L13.506 5.5h2a.49.49 0 01.346.855l-1.736 1.21.962 2.209a.524.524 0 01-.746.655l-2.325-1.308-2.324 1.307a.525.525 0 01-.746-.655L9.9 7.564l-1.737-1.21a.489.489 0 01.343-.854h2l1.03-2.214a.53.53 0 01.943-.001v0z" stroke=#fff stroke-linecap=round stroke-linejoin=round /> </svg> <h2>White Label Surveys</h2> </a> </li> <li> <a href=/features/embedded-surveys /> <svg width=24 height=24 fill=none xmlns=http://www.w3.org/2000/svg> <path d="M17.5 23.5a6 6 0 100-12 6 6 0 000 12zm0-9v6m3-3h-6" stroke=#fff stroke-linecap=round stroke-linejoin=round /> <path d="M21.331 10.477c.109-.485.166-.98.169-1.477C21.5 4.306 16.8.5 11 .5S.5 4.306.5 9a7.74 7.74 0 003.018 5.96L1.5 19.5l5.637-2.6c.771.243 1.564.41 2.368.5" stroke=#fff stroke-linecap=round stroke-linejoin=round /> </svg> <h2>Embedded Surveys</h2> </a> </li> </div> <div class="nav-item-right nav-item--features"> <li> <a href=/features/audience-management /> <svg width=24 height=24 fill=none xmlns=http://www.w3.org/2000/svg> <path d="M4.5 10a1.75 1.75 0 100-3.5 1.75 1.75 0 000 3.5zM8 22.71a2.5 2.5 0 01-1.824.79H3a2.5 2.5 0 010-5h1.277a2 2 0 001.4-.571L17 8.29a2.5 2.5 0 011.824-.79H21a2.5 2.5 0 010 5h-.277a2 2 0 00-1.4.571L8 22.71zM6 15v-2a1.5 1.5 0 00-3 0v3.5M9.5 7a1.75 1.75 0 100-3.5 1.75 1.75 0 000 3.5zM8 13.5V10a1.5 1.5 0 013 0v.5M14.5 4a1.75 1.75 0 100-3.5 1.75 1.75 0 000 3.5zm1.414 2.5a1.507 1.507 0 00-1.414-1v0A1.5 1.5 0 0013 7v2" stroke=#fff stroke-linecap=round stroke-linejoin=round /> </svg> <h2>Audience Management</h2> </a> </li> <li> <a href=/features/conversational-form /> <svg width=24 height=24 fill=none xmlns=http://www.w3.org/2000/svg> <path d="M14.5.5h-10a4 4 0 00-4 4v5a4 4 0 004 4h1v4l4.5-4h4.5a4 4 0 004-4v-5a4 4 0 00-4-4v0zm-3 16V18a2.5 2.5 0 002.5 2.5h2.5l3 3v-3H21a2.5 2.5 0 002.5-2.5v-3a2.5 2.5 0 00-2.5-2.5h-.5" stroke=#fff stroke-linecap=round stroke-linejoin=round /> </svg> <h2>Conversational Forms</h2> </a> </li> <li> <a href=/features/mobile-surveys /> <svg width=24 height=24 fill=none xmlns=http://www.w3.org/2000/svg> <path d="M9.5 21.25a.25.25 0 110 .5.25.25 0 010-.5z" stroke=#fff stroke-linecap=round stroke-linejoin=round /> <path d="M16 16v5.5a2 2 0 01-2 2H5a2 2 0 01-2-2v-19a2 2 0 012-2h9m2 19H3m8.5-15H3m5-2h3.5m.988 6.121l2.891 2.891m4.836-7.727L21 3" stroke=#fff stroke-linecap=round stroke-linejoin=round /> <path d="M20.626 6.365c-.073-.649-.411-2.58-.411-2.58s-1.931-.338-2.58-.411A3.088 3.088 0 0015.018 4.5l-4.225 6.617 1.047 1.043 1.047 1.047L19.5 8.982a3.088 3.088 0 001.126-2.617v0z" stroke=#fff stroke-linecap=round stroke-linejoin=round /> <path d="M12.488 8.621l-.3-.147a2 2 0 00-2.28.389l-.993.993a.5.5 0 00.23.838l1.653.419m4.581.399l.147.3a2 2 0 01-.389 2.28l-.993.993a.5.5 0 01-.838-.23l-.419-1.653m4.43-5.382a1.137 1.137 0 100-2.274 1.137 1.137 0 000 2.274zm-6.787 7.892a3.92 3.92 0 01-2.99.748 3.922 3.922 0 01.748-2.991 1.416 1.416 0 012.243 0 1.416 1.416 0 010 2.243v0z" stroke=#fff stroke-linecap=round stroke-linejoin=round /> </svg> <h2>Mobile-first Surveys</h2> </a> </li> <li> <a href=/features/smart-surveys /> <svg width=24 height=24 fill=none xmlns=http://www.w3.org/2000/svg> <g clip-path=url(#clip0) stroke=#fff stroke-linecap=round stroke-linejoin=round> <path d="M9.477 17.251A3.251 3.251 0 006.227 14c-.053 0-.1.013-.153.016" /> <path d="M9.139 4.388A2 2 0 106.499 2.5a2 2 0 00.082.534C6.47 3.025 6.363 3 6.25 3a3.732 3.732 0 00-2.965 6.023 2.985 2.985 0 000 5.957A3.731 3.731 0 006.25 21c.113 0 .22-.023.33-.033a2 2 0 102.559-1.353" /> <path d="M6.074 9.986c.052 0 .1.015.153.015a3.251 3.251 0 003.25-3.25m5.046 10.5A3.251 3.251 0 0117.773 14c.053 0 .1.013.153.016" /> <path d="M14.861 4.388A2 2 0 1117.5 2.5c-.003.18-.03.36-.081.534.111-.01.218-.034.331-.034a3.732 3.732 0 012.965 6.022 2.985 2.985 0 010 5.957A3.732 3.732 0 0117.75 21c-.113 0-.22-.023-.331-.033a2 2 0 11-2.558-1.353" /> <path d="M17.926 9.986c-.052 0-.1.015-.153.015a3.251 3.251 0 01-3.25-3.25M10.5 2.4a3 3 0 013 0m-3.091 19.7a3.351 3.351 0 003.183 0M12 7.001v10.5" /> </g> <defs> <clipPath id="clip0"> <path fill=#fff d="M0 0h24v24H0z" /> </clipPath> </defs> </svg> <h2>Smart Surveys</h2> </a> </li> <li> <a href=/features/video-surveys /> <svg width=24 height=24 fill=none xmlns=http://www.w3.org/2000/svg> <path d="M7.741 16.5a1 1 0 01.894.552C9.054 17.888 10.4 18.5 12 18.5c1.6 0 2.945-.612 3.365-1.448a1 1 0 01.894-.552H20.5V5.167A1.667 1.667 0 0018.833 3.5H5.166A1.666 1.666 0 003.5 5.167V16.5h4.241z" stroke=#fff stroke-linecap=round stroke-linejoin=round /> <path d="M16.259 16.5a1 1 0 00-.894.552C14.945 17.888 13.6 18.5 12 18.5c-1.6 0-2.946-.612-3.365-1.448a1 1 0 00-.895-.552H2a1 1 0 00-.847 1.532 5.282 5.282 0 004.47 2.468h12.754a5.283 5.283 0 004.47-2.468A1 1 0 0022 16.5h-5.741zm-1.729-5.329a.715.715 0 000-1.342L9.97 8.171a.35.35 0 00-.47.329v4a.35.35 0 00.47.329l4.56-1.658z" stroke=#fff stroke-linecap=round stroke-linejoin=round /> </svg> <h2>Video Surveys</h2> </a> </li> <li> <a href=/features/secure-surveys /> <svg width=24 height=24 fill=none xmlns=http://www.w3.org/2000/svg> <g clip-path=url(#clip0) stroke=#fff stroke-linecap=round stroke-linejoin=round> <path d="M22.5 15.502h-7a1 1 0 00-1 1v5.999a1 1 0 001 1h7a1 1 0 001-1v-5.999a1 1 0 00-1-1z" /> <path d="M19 20.814a1.25 1.25 0 100-2.5 1.25 1.25 0 000 2.5zM21.5 14a2.5 2.5 0 00-5 0v1.5h5V14z" /> <path d="M21.384 10.2c.073-.396.112-.797.116-1.2C21.5 4.306 16.8.5 11 .5S.5 4.306.5 9a7.74 7.74 0 003.018 5.959L1.5 19.5l5.637-2.6c1.249.4 2.552.602 3.863.6a12.97 12.97 0 001.5-.1" /> </g> <defs> <clipPath id="clip0"> <path fill=#fff d="M0 0h24v24H0z" /> </clipPath> </defs> </svg> <h2>Secure Surveys</h2> </a> </li> <li> <a href=/features/extending-capabilities-with-api-webhooks-integrations /> <svg width=24 height=24 fill=none xmlns=http://www.w3.org/2000/svg> <path d="M3.5 23.5l-2.014-2.517A4.5 4.5 0 01.5 18.171V13A1.5 1.5 0 012 11.5v0A1.5 1.5 0 013.5 13v3.75" stroke=#fff stroke-linecap=round stroke-linejoin=round /> <path d="M8 23.5v-3.136c0-.89-.263-1.76-.757-2.5L6.1 16.154a1.4 1.4 0 00-1.977-.445v0a1.4 1.4 0 00-.475 1.791L5 19.75M20.5 23.5l2.014-2.517a4.5 4.5 0 00.986-2.812V13a1.5 1.5 0 10-3 0v3.75" stroke=#fff stroke-linecap=round stroke-linejoin=round /> <path d="M16 23.5v-3.136c0-.89.263-1.76.757-2.5l1.143-1.71a1.398 1.398 0 011.977-.445v0a1.4 1.4 0 01.476 1.791L19 19.75M13.55 11.4a2 2 0 113.277-2.145.5.5 0 00.819.171l1.561-1.561a1 1 0 000-1.414l-1.6-1.6A2 2 0 1015.154 2.4l-1.6-1.6a1 1 0 00-1.414 0l-1.453 1.442a.5.5 0 00.077.771A2 2 0 118.247 6.1a1.954 1.954 0 01-.254-.311.5.5 0 00-.772-.078L5.772 7.157a1 1 0 000 1.414l5.657 5.657a1 1 0 001.414 0l1.562-1.562a.5.5 0 00-.171-.819c-.257-.1-.49-.252-.684-.447v0z" stroke=#fff stroke-linecap=round stroke-linejoin=round /> </svg> <h2>API, Webhooks, Integrations</h2> </a> </li> <li> <a href=/features/survey-themes /> <svg width=24 height=24 fill=none xmlns=http://www.w3.org/2000/svg> <path d="M5.139 6.5a2 2 0 100-4 2 2 0 000 4zM5.139 12.5a2 2 0 100-4 2 2 0 000 4zM5.139 18.5a2 2 0 100-4 2 2 0 000 4z" stroke=#fff stroke-linecap=round stroke-linejoin=round /> <path d="M9.139 19.5a4 4 0 11-8 0v-17a2 2 0 012-2h4a2 2 0 012 2v17z" stroke=#fff stroke-linecap=round stroke-linejoin=round /> <path d="M8.568 21.56L17.1 6.777a2 2 0 00-.732-2.732l-3.464-2a2 2 0 00-2.733.732l-1.035 1.8" stroke=#fff stroke-linecap=round stroke-linejoin=round /> <path d="M22.593 11.732l-2-3.464a2 2 0 00-2.732-.732l-1.794 1.036L8.6 21.5a3.985 3.985 0 01-1.415 1.436l14.673-8.472a2 2 0 00.735-2.732zM5.139 20.749a.25.25 0 110 .5.25.25 0 010-.5z" stroke=#fff stroke-linecap=round stroke-linejoin=round /> </svg> <h2>Survey Themes</h2> </a> </li> <li> <a href=/accept-payment-in-forms /> <svg width=24 height=24 fill=none xmlns=http://www.w3.org/2000/svg> <g clip-path=url(#clip0) stroke=#fff stroke-linecap=round stroke-linejoin=round> <path d="M21.5 16.135v2.5a3.5 3.5 0 01-3.5 3.5H2.5a2 2 0 01-2-2v-13a2 2 0 012-2H18a3.5 3.5 0 013.5 3.5v2.5" /> <path d="M18.5 13.385a.25.25 0 01.049.495.25.25 0 11-.049-.495M18.384 5.155l-.633-2.532a.999.999 0 00-1.23-.723L4.5 5.135M3.504 8.135h2M7.504 8.135h2M11.504 8.135h2M15.504 8.135h2M3.504 19.135h2M7.504 19.135h2M11.504 19.135h2M15.504 19.135h2" /> <path d="M21.504 11.135h-4a2 2 0 00-2 2v1a2 2 0 002 2h4a2 2 0 002-2v-1a2 2 0 00-2-2z" /> </g> <defs> <clipPath id="clip0"> <path fill=#fff d="M0 0h24v24H0z" /> </clipPath> </defs> </svg> <h2>Accept Payments</h2> </a> </li> <li> <a href=/features/custom-workflows /> <svg width=24 height=24 viewBox="0 0 24 24" fill=none xmlns=http://www.w3.org/2000/svg> <g clip-path=url(#clip0)> <path d="M20 9.49799L10 23.498L12 14.498H4L14 0.497986L12 9.49799H20Z" stroke=white stroke-linecap=round stroke-linejoin=round /> </g> <defs> <clipPath id="clip0"> <rect width=24 height=24 fill=white /> </clipPath> </defs> </svg> <h2>Custom Workflows</h2> </a> </li> <li> <a href=/features/ class=ss-navbar-btn> <h2>All Features</h2> <svg xmlns=http://www.w3.org/2000/svg width=14 height=14 viewBox="0 0 20 19"> <path d="M18.432 9.25H1.568m7.875 8.25l8.732-7.687a.75.75 0 000-1.125L9.443 1" fill=none fill-rule=evenodd stroke=#4A9CA6 stroke-linecap=round stroke-linejoin=round stroke-width=1.5 /> </svg> </a> </li> </div> </div> </ul> </li> <li class=dropdown> <a href=# class="dropdown-toggle navbar-button" data-toggle=dropdown role=button aria-haspopup=true aria-expanded=false>Solutions <i class="fa fa-angle-down"></i></a> <ul class=dropdown-menu> <div class="nav-item-container nav-container--solutions"> <div class="nav-item-left nav-item--solutions"> <h3 class="ss-text--h3 ss-text--bold ss-text--height-normal ss-text--dark">Functions</h3> <li> <a href=/customer-experience /> <svg width=24 height=24 fill=none xmlns=http://www.w3.org/2000/svg> <g clip-path=url(#clip0) stroke=#4A9CA6 stroke-linecap=round stroke-linejoin=round> <path d="M7.5 9a4.25 4.25 0 100-8.5 4.25 4.25 0 000 8.5zM9.5 17.5h-9a7 7 0 0112-4.9M18.206 11.93l1.539 3.323h2.995a.735.735 0 01.517 1.283l-2.6 2.563 1.44 3.313a.785.785 0 01-1.117.982l-3.48-1.961-3.48 1.961a.785.785 0 01-1.117-.982l1.44-3.313-2.6-2.563a.733.733 0 01.514-1.283h3l1.541-3.323a.8.8 0 011.408 0v0z" /> </g> <defs> <clipPath id="clip0"> <path fill=#fff d="M0 0h24v24H0z" /> </clipPath> </defs> </svg> <h2>Customer Experience</h2> </a> </li> <li> <a href=/employee-experience /> <svg width=24 height=24 fill=none xmlns=http://www.w3.org/2000/svg> <path d="M23 23.25v-3.106a1.976 1.976 0 00-.77-1.579C20.9 17.546 17.73 15.75 12 15.75s-8.895 1.8-10.23 2.815A1.976 1.976 0 001 20.144v3.106" stroke=#fff stroke-linecap=round stroke-linejoin=round /> <path d="M14 23.25l-2-7.5-2 7.5M19.5 22.25h-3M12.706 1.68l1.539 3.57h2.995a.735.735 0 01.517 1.283l-2.6 2.316 1.44 3.313a.785.785 0 01-1.117.982L12 11.183l-3.48 1.961a.785.785 0 01-1.12-.982l1.44-3.313-2.6-2.316a.734.734 0 01.518-1.283h3l1.54-3.57a.8.8 0 011.408 0v0z" stroke=#fff stroke-linecap=round stroke-linejoin=round /> </svg> <h2>Employee Experience</h2> </a> </li> <li> <a href=/product-experience /> <svg width=24 height=24 fill=none xmlns=http://www.w3.org/2000/svg> <path d="M15.5 7.476h-4a1 1 0 01-1-1v-1a1 1 0 011-1h11a1 1 0 011 1v1a1 1 0 01-1 1h-4" stroke=#fff stroke-linecap=round stroke-linejoin=round /> <path d="M18.5 7.476h4v6a1 1 0 01-1 1h-9a1 1 0 01-1-1v-6h4M15.5 4.476v10M18.5 14.476v-10M13.5 3.164c.6.605 3.5 1.312 3.5 1.312s-.709-2.9-1.312-3.5A1.547 1.547 0 1013.5 3.164v0zM20.5 3.164c-.6.605-3.5 1.312-3.5 1.312s.709-2.9 1.312-3.5A1.547 1.547 0 1120.5 3.164v0zM.5 23.476v-10M.5 15.476h7a3 3 0 013 3h6a3 3 0 013 3H.5v-6zM10.5 18.476h-3" stroke=#fff stroke-linecap=round stroke-linejoin=round /> </svg> <h2>Product Experience</h2> </a> </li> <li> <a href=/marketing-experience /> <svg width=24 height=24 fill=none xmlns=http://www.w3.org/2000/svg> <path d="M4.25 23.5l8.5-13.5a1.26 1.26 0 012 0l8.5 13.5h-19z" stroke=#fff stroke-width=.985 stroke-linecap=round stroke-linejoin=round /> <path d="M4.25 23.5H.75l3.5-5.5a1.34 1.34 0 011-.5 1.34 1.34 0 011 .5l.65 1.3M8.705 16.424l2.343 1.982a1 1 0 001.353-.057l.642-.642a1 1 0 011.414 0l.642.642a1 1 0 001.353.057l2.3-1.943M13.75 9.5v-9M13.75.5h6.96a.5.5 0 01.39.812L20 2.688a.5.5 0 000 .624l1.1 1.376a.5.5 0 01-.39.812h-6.96" stroke=#fff stroke-width=.985 stroke-linecap=round stroke-linejoin=round /> </svg> <h2>Marketing Experience</h2> </a> </li> <li> <a href=/sales-experience /> <svg width=24 height=24 fill=none xmlns=http://www.w3.org/2000/svg> <path d="M12 .5a11.38 11.38 0 016.112 1.77c4.75 3.011 5.1 9.23 1.315 13.777A57.57 57.57 0 0112 23.5a57.571 57.571 0 01-7.427-7.453C.79 11.5 1.138 5.281 5.888 2.27A11.38 11.38 0 0112 .5v0z" stroke=#fff stroke-linecap=round stroke-linejoin=round /> <path d="M7 6.5h-.914a1.086 1.086 0 00-.6 1.989L6.517 9.51a1.086 1.086 0 01-.6 1.989H5M9 11.5V8a1.5 1.5 0 013 0v3.5M9 9.499h3M14 6.5v4a1 1 0 001 1h1M19 6.5h-1a1 1 0 00-1 1v3a1 1 0 001 1h1M17 9.499h2M5 13.499h14M12 17.499v-4M6 4.499h12" stroke=#fff stroke-linecap=round stroke-linejoin=round /> </svg> <h2>Sales Experience</h2> </a> </li> </div> <div class="nav-item-right nav-item--solutions"> <h3 class="ss-text--h3 ss-text--bold ss-text--height-normal ss-text--dark">Industries</h3> <li> <a href=/industry/healthcare-survey-tool /> <svg width=24 height=24 fill=none xmlns=http://www.w3.org/2000/svg> <g clip-path=url(#clip0) stroke=#fff stroke-linecap=round stroke-linejoin=round> <path d="M17.5 9a.5.5 0 00-.5-.5h-2.5V6a.5.5 0 00-.5-.5h-4a.5.5 0 00-.5.5v2.5H7a.5.5 0 00-.5.5v4a.5.5 0 00.5.5h2.5V16a.5.5 0 00.5.5h4a.5.5 0 00.5-.5v-2.5H17a.5.5 0 00.5-.5V9z" /> <path d="M1.5 3.775v7.637A12.31 12.31 0 009.719 22.88l1.121.414a3.365 3.365 0 002.32 0l1.121-.414A12.312 12.312 0 0022.5 11.412V3.775a1.532 1.532 0 00-.934-1.406A24.256 24.256 0 0012 .5a24.256 24.256 0 00-9.566 1.869A1.533 1.533 0 001.5 3.775v0z" /> </g> <defs> <clipPath id="clip0"> <path fill=#fff d="M0 0h24v24H0z" /> </clipPath> </defs> </svg> <h2>Healthcare</h2> </a> </li> <li> <a href=/industry/agencies-survey-tool /> <svg width=24 height=24 fill=none xmlns=http://www.w3.org/2000/svg> <path d="M1.5 23.462l.886-2.662a.5.5 0 01.474-.342h18.28a.5.5 0 01.474.342l.886 2.658" stroke=#fff stroke-linecap=round stroke-linejoin=round /> <path d="M20.5 9.462h-17v11h17v-11zM23.5 23.462H.5M6.502 9.462v11M9.502 9.462v11M14.502 9.462v11M17.502 9.462v11M22.37 6.851a.5.5 0 00-.226-.592L12.248.6a.5.5 0 00-.5 0l-9.9 5.655a.5.5 0 00-.226.592l.764 2.273a.5.5 0 00.474.342h18.28a.5.5 0 00.474-.342l.756-2.269zM22.333 6.462H1.663" stroke=#fff stroke-linecap=round stroke-linejoin=round /> </svg> <h2>Agencies</h2> </a> </li> <li> <a href=/industry/education-survey-tool /> <svg width=24 height=24 fill=none xmlns=http://www.w3.org/2000/svg> <path d="M12 5.492c0-1.819 4.556-3.313 9.968-3.484a1 1 0 011.032 1v14.5a1 1 0 01-.97 1c-5.439.16-10.03 1.658-10.03 3.484 0-1.826-4.591-3.324-10.03-3.486a1 1 0 01-.97-1V3.008a1 1 0 011.032-1C7.443 2.179 12 3.673 12 5.492zM12 5.492v16.375" stroke=#fff stroke-linecap=round stroke-linejoin=round /> </svg> <h2>Education</h2> </a> </li> <li> <a href=/industry/hospitality-travel-survey-tool /> <svg width=24 height=24 fill=none xmlns=http://www.w3.org/2000/svg> <path d="M12 9.478v3M12 .522v.956M12 4.478v2M8.91 9.381a.5.5 0 00.3.1H16v-3H9.207a.5.5 0 00-.3.1l-1.362 1a.5.5 0 000 .806l1.366.994zM15.589 4.381a.5.5 0 01-.3.1H8.5v-3h6.793a.5.5 0 01.3.1l1.362 1a.5.5 0 010 .806l-1.366.994zM23 23.478a11 11 0 00-21.81-2h5.8c.761 0 1.49.303 2.029.841l1.073 1.072c.027.027.046.059.072.087" stroke=#fff stroke-linecap=round stroke-linejoin=round /> <path d="M18.1 23.478l-.945-1.418a2.869 2.869 0 00-2.387-1.277h-.414a2.154 2.154 0 01-1.595-3.712 2.154 2.154 0 011.595-.588h6.131M1.185 21.512c-.12.648-.182 1.306-.185 1.966" stroke=#fff stroke-linecap=round stroke-linejoin=round /> </svg> <h2>Hospitality & Travel</h2> </a> </li> <li> <a href=/use-cases/market-research /> <svg width=24 height=24 fill=none xmlns=http://www.w3.org/2000/svg> <path d="M10.506 20.494a7 7 0 01-.467-13.985.5.5 0 00.467-.5v-2a.502.502 0 00-.526-.5A10 10 0 1020.493 14.02a.5.5 0 00-.5-.526h-2a.5.5 0 00-.5.467 7 7 0 01-6.987 6.533v0zM14.033.507a.5.5 0 00-.527.5v2a.5.5 0 00.468.5 7 7 0 016.517 6.518.5.5 0 00.5.467h2a.5.5 0 00.5-.527A10 10 0 0014.033.507v0z" stroke=#fff stroke-linecap=round stroke-linejoin=round /> <path d="M6.506 19.247v-8.753l5 2.5v7.425M11.506 14.494h3.5a.5.5 0 01.5.5v3.4M6.506 14.494h2.5M6.506 16.494h2.5M11.506 12.994v-2.5M14.506 14.494v-2.5" stroke=#fff stroke-linecap=round stroke-linejoin=round /> </svg> <h2>Market Research</h2> </a> </li> <li> <a href=/saas-startup-program /> <svg width=24 height=24 fill=none xmlns=http://www.w3.org/2000/svg> <path d="M5.791 14.7S16.736 3.722 17.444 3.015c.785-.786 3.318-1.378 4.578-1.632a.5.5 0 01.589.589c-.254 1.26-.846 3.792-1.632 4.578L9.311 18.217 5.791 14.7zM7.201 13.274l3.526 3.529M14.615 12.915a21.78 21.78 0 01-.353 4.6 6.823 6.823 0 01-1.416 2.122L10.33 22.15a.5.5 0 01-.85-.412l.488-4.176M11.079 9.379c-1.549-.057-3.1.05-4.625.321a6.789 6.789 0 00-2.092 1.445l-2.51 2.509a.5.5 0 00.415.85l4.2-.514M7.19 18.217c.708.707.413 1.709-.353 2.476-.717.716-3.435 1.533-4.826 1.915A.5.5 0 011.4 22c.378-1.395 1.187-4.121 1.9-4.839.777-.776 1.769-1.06 2.476-.353" stroke=#fff stroke-linecap=round stroke-linejoin=round /> </svg> <h2>Saas Startup Programs</h2> </a> </li> </div> </div> </ul> </li> <li class=dropdown> <a href=# class="dropdown-toggle navbar-button" data-toggle=dropdown role=button aria-haspopup=true aria-expanded=false>Resources <i class="fa fa-angle-down"></i></a> <ul class=dropdown-menu> <div class=nav-item-container> <div class="nav-item-left nav-item--resources"> <li> <a href=/wall-of-love /> <svg width=24 height=24 fill=none xmlns=http://www.w3.org/2000/svg> <g clip-path=url(#clip0) stroke=#fff stroke-linecap=round stroke-linejoin=round> <path d="M12.36 15.229a.5.5 0 01-.721 0L7.86 11.288A2.449 2.449 0 017.4 8.46v0a2.449 2.449 0 013.922-.636L12 8.5l.676-.676a2.449 2.449 0 013.924.636v0a2.45 2.45 0 01-.458 2.828l-3.781 3.941z" /> <path d="M1.5 3.775v7.637A12.31 12.31 0 009.719 22.88l1.121.414a3.365 3.365 0 002.32 0l1.121-.414A12.312 12.312 0 0022.5 11.412V3.775a1.532 1.532 0 00-.934-1.406A24.256 24.256 0 0012 .5a24.256 24.256 0 00-9.566 1.869A1.533 1.533 0 001.5 3.775v0z" /> </g> <defs> <clipPath id="clip0"> <path fill=#fff d="M0 0h24v24H0z" /> </clipPath> </defs> </svg> <h2>Wall of Love</h2> </a> </li> <li> <a href=/blog> <svg width=24 height=24 fill=none xmlns=http://www.w3.org/2000/svg> <path d="M12 5.5c0-1.879 4.854-3.411 10.492-3.5a.5.5 0 01.508.5V18a.5.5 0 01-.492.5C16.863 18.587 12 20.119 12 22c0-1.879-4.863-3.411-10.508-3.5A.5.5 0 011 18V2.5a.5.5 0 01.508-.5C7.145 2.089 12 3.621 12 5.5zM12 5.498v16.375M9.5 7.5A23.408 23.408 0 003 6.258M14.5 7.5A23.408 23.408 0 0121 6.258M9.5 11.758a23.411 23.411 0 00-6.5-1.24M9.5 16A23.409 23.409 0 003 14.758M14.5 11.758a23.419 23.419 0 016.5-1.24M14.5 16a23.419 23.419 0 016.5-1.24" stroke=#fff stroke-linecap=round stroke-linejoin=round /> </svg> <h2>Blog</h2> </a> </li> <li> <a href=/customers /> <svg width=24 height=24 fill=none xmlns=http://www.w3.org/2000/svg> <g clip-path=url(#clip0) stroke=#fff stroke-linecap=round stroke-linejoin=round> <path d="M12.59 5.109L13.87 7.75h2.495a.612.612 0 01.434 1.069l-2.166 2.263 1.2 2.761a.655.655 0 01-.93.819L12 13.028l-2.9 1.634a.654.654 0 01-.93-.819l1.2-2.761L7.2 8.819a.612.612 0 01.432-1.069h2.5l1.285-2.641a.662.662 0 011.172 0v0zM17.992 13.752l1.03-2.215a.53.53 0 01.943 0l1.027 2.215h2a.49.49 0 01.346.855L21.6 16.316l.962 2.209a.522.522 0 01-.746.654l-2.325-1.307-2.324 1.307a.523.523 0 01-.746-.654l.551-1.266M7.032 17.271l.546 1.254a.523.523 0 01-.746.654l-2.325-1.307-2.324 1.307a.523.523 0 01-.746-.654l.963-2.209-1.737-1.709a.489.489 0 01.343-.855h2l1.03-2.215a.53.53 0 01.943 0l1.027 2.215" /> </g> <defs> <clipPath id="clip0"> <path fill=#fff d="M0 0h24v24H0z" /> </clipPath> </defs> </svg> <h2>Success Stories</h2> </a> </li> <li> <a href=/sparrowcast /> <svg width=24 height=24 fill=none xmlns=http://www.w3.org/2000/svg> <path d="M22.842 16.219L20.5 17v-1a1.5 1.5 0 00-1.5-1.5h-6a1.5 1.5 0 00-1.5 1.5v6a1.5 1.5 0 001.5 1.5h6a1.5 1.5 0 001.5-1.5v-1l2.342.781a.5.5 0 00.658-.475v-4.612a.5.5 0 00-.658-.475v0zM7.5 9a4.25 4.25 0 100-8.5 4.25 4.25 0 000 8.5zM8.5 17.5h-8A7 7 0 0112 12.138" stroke=#fff stroke-linecap=round stroke-linejoin=round /> </svg> <h2>SparrowCast</h2> </a> </li> <li> <a href=/nps-benchmarks /> <svg width=24 height=24 fill=none xmlns=http://www.w3.org/2000/svg> <path d="M17.3 12.451a5.5 5.5 0 11-10.583-.037M18.383 6.9a9.5 9.5 0 11-12.813.044" stroke=#fff stroke-linecap=round stroke-linejoin=round /> <path d="M12.588.921l1.282 2.516h2.495a.612.612 0 01.435 1.069l-2.17 2.263 1.2 2.761a.654.654 0 01-.931.819L12 8.715l-2.9 1.634a.654.654 0 01-.931-.819l1.2-2.761L7.2 4.506a.612.612 0 01.429-1.069h2.495L11.411.921a.662.662 0 011.177 0v0z" stroke=#fff stroke-linecap=round stroke-linejoin=round /> </svg> <h2>NPS&REG; Benchmarks</h2> </a> </li> <li> <a href=/learning-centre /> <svg xmlns=http://www.w3.org/2000/svg viewBox="0 0 24 24"> <defs> <style> .a { fill: none; stroke: currentColor; stroke-linecap: round; stroke-linejoin: round } </style> </defs> <title>e-learning-laptop</title> <path class=a d=M20.5,14.5V5.168A1.667,1.667,0,0,0,18.833,3.5H5.167A1.667,1.667,0,0,0,3.5,5.168V14.5 /> <path class=a d=M15.917,16.5a.478.478,0,0,0-.465.333C15.174,17.78,13.735,18.5,12,18.5s-3.175-.721-3.452-1.667a.478.478,0,0,0-.465-.333H1.192a.506.506,0,0,0-.467.694,5.281,5.281,0,0,0,4.9,3.306H18.377a5.281,5.281,0,0,0,4.9-3.306.506.506,0,0,0-.467-.694Z /> <circle class=a cx=12 cy=8.001 r=2.5 /> <line class=a x1=8.561 y1=11.441 x2=10.232 y2=9.769 /> <line class=a x1=15.439 y1=11.441 x2=13.768 y2=9.769 /> <circle class=a cx=7.5 cy=12.501 r=1.5 /> <circle class=a cx=16.5 cy=12.501 r=1.5 /> </svg> <h2>Learning Centre</h2> </a> </li> <li> <a href=/events/refinecx-usa-2024 /> <svg width=42 height=42 viewBox="0 0 64 64" xmlns=http://www.w3.org/2000/svg> <defs> <style> .cls-2 { fill: #fff; @media only screen and (max-width: 767px) { fill: #24292e } } </style> </defs> <path class=cls-2 d="m32 26.473a2.956 2.956 0 0 0 -2.854 2.073l-1.046 3.235h-3.4a3 3 0 0 0 -1.763 5.427l2.752 2-1.051 3.236a3 3 0 0 0 4.61 3.356l2.752-2 2.752 2a2.955 2.955 0 0 0 3.527 0 2.956 2.956 0 0 0 1.09-3.354l-1.051-3.236 2.752-2a3 3 0 0 0 -1.763-5.427h-3.4l-1.051-3.235a2.957 2.957 0 0 0 -2.856-2.075zm3.178 7.308h4.129a1 1 0 0 1 .588 1.81l-3.341 2.427a1 1 0 0 0 -.363 1.117l1.276 3.927a1 1 0 0 1 -1.539 1.119l-3.34-2.428a1 1 0 0 0 -1.176 0l-3.34 2.428a1 1 0 0 1 -1.539-1.119l1.276-3.927a1 1 0 0 0 -.363-1.117l-3.341-2.427a1 1 0 0 1 .588-1.81h4.129a1 1 0 0 0 .951-.691l1.276-3.926a1 1 0 0 1 1.9 0l1.276 3.926a1 1 0 0 0 .953.691zm13.822-23.781h-3v-1a3 3 0 0 0 -6 0v1h-13a1 1 0 0 0 0 2h13v3a3 3 0 0 0 6 0v-3h3a7.008 7.008 0 0 1 7 7v1h-45a1 1 0 0 0 0 2h45v23a7.008 7.008 0 0 1 -7 7h-34a7.008 7.008 0 0 1 -7-7v-26a7.008 7.008 0 0 1 7-7h3v3a3 3 0 0 0 6 0v-6a3 3 0 0 0 -6 0v1h-3a9.01 9.01 0 0 0 -9 9v26a9.01 9.01 0 0 0 9 9h34a9.01 9.01 0 0 0 9-9v-26a9.01 9.01 0 0 0 -9-9zm-5 5a1 1 0 0 1 -2 0v-6a1 1 0 0 1 2 0zm-24-6a1 1 0 0 1 2 0v6a1 1 0 0 1 -2 0z" /> </svg> <h2>Events</h2> </a> </li> <li> <a href=/testimonials /> <svg width=42 height=42 viewBox="0 0 42 42" fill=none xmlns=http://www.w3.org/2000/svg> <defs> <style> .cls-2 { fill: #fff; @media only screen and (max-width: 767px) { fill: #24292e } } </style> </defs> <path class=cls-2 d="M21.0593 16.7265C21.2321 16.7246 21.3971 16.6547 21.5187 16.5318C21.6402 16.4089 21.7083 16.2431 21.7083 16.0703C21.7083 15.8975 21.6402 15.7317 21.5187 15.6088C21.3971 15.486 21.2321 15.416 21.0593 15.4141H11.88C11.7075 15.4164 11.5429 15.4866 11.4217 15.6094C11.3005 15.7322 11.2326 15.8978 11.2326 16.0703C11.2326 16.2428 11.3005 16.4084 11.4217 16.5312C11.5429 16.654 11.7076 16.7242 11.8801 16.7265L21.0593 16.7265ZM11.8813 22.2652H23.2208C23.3948 22.2652 23.5617 22.1961 23.6848 22.073C23.8079 21.95 23.877 21.7831 23.877 21.609C23.877 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13.5697C31.8214 13.5697 31.7167 13.5957 31.6227 13.6454L30.2776 14.3516L30.5346 12.8547C30.5526 12.7499 30.5448 12.6423 30.512 12.5411C30.4792 12.44 30.4223 12.3483 30.3462 12.2741L29.2581 11.2135L30.7615 10.9943C30.8668 10.9791 30.9668 10.9385 31.0529 10.8759C31.139 10.8134 31.2085 10.7309 31.2556 10.6354L31.9278 9.27365L32.6006 10.6354C32.6476 10.7309 32.7172 10.8135 32.8033 10.876C32.8894 10.9385 32.9894 10.9791 33.0947 10.9943L34.5981 11.2135L33.51 12.2741Z" /> <path class=cls-2 d="M31.9272 19.529C33.3379 19.5295 34.7197 19.1293 35.9117 18.3748C37.1037 17.6204 38.0568 16.5428 38.66 15.2676C39.2632 13.9924 39.4917 12.5721 39.3189 11.172C39.1461 9.77199 38.579 8.44986 37.6838 7.35963C37.5733 7.2252 37.414 7.14015 37.2408 7.1232C37.0676 7.10626 36.8948 7.1588 36.7604 7.26928C36.6259 7.37975 36.5409 7.53911 36.5239 7.71228C36.507 7.88546 36.5595 8.05828 36.67 8.19272C39.9523 12.0947 37.0391 18.2782 31.9271 18.2165C30.9946 18.2159 30.0745 18.0026 29.2369 17.5929C28.3992 17.1832 27.666 16.5878 27.093 15.8521C26.5201 15.1164 26.1224 14.2597 25.9304 13.3472C25.7383 12.4347 25.7569 11.4904 25.9846 10.5862C26.2124 9.68193 26.6434 8.84154 27.2449 8.12892C27.8463 7.4163 28.6023 6.85023 29.4555 6.47376C30.3086 6.09728 31.2363 5.92033 32.1681 5.95635C33.0999 5.99237 34.0112 6.24042 34.8328 6.68163C34.9859 6.76037 35.1639 6.77575 35.3283 6.72446C35.4927 6.67316 35.6304 6.55931 35.7116 6.40744C35.7928 6.25558 35.8111 6.07788 35.7625 5.91266C35.7139 5.74744 35.6023 5.60795 35.4518 5.52426C34.151 4.83038 32.6739 4.53708 31.2068 4.68131C29.7396 4.82554 28.3479 5.40084 27.2072 6.33473C17.0873 0.695322 3.98161 7.70781 3.01695 19.278C2.73881 22.2274 3.25775 25.1974 4.51956 27.8777C4.73271 28.3062 4.78851 28.7959 4.67723 29.2613L2.64964 36.8212C2.62151 36.9322 2.62271 37.0487 2.65312 37.1591C2.68354 37.2696 2.74212 37.3703 2.82314 37.4513C2.90416 37.5323 3.00483 37.5909 3.11529 37.6213C3.22576 37.6517 3.34222 37.6529 3.45328 37.6247L11.0131 35.5965C11.4769 35.4804 11.967 35.5361 12.3928 35.7535C23.1251 40.9858 36.1372 32.6987 35.9035 20.756C35.8993 20.5836 35.8274 20.4199 35.7034 20.3001C35.5794 20.1803 35.4133 20.1141 35.2409 20.1158C35.0685 20.1175 34.9037 20.187 34.7822 20.3092C34.6606 20.4315 34.592 20.5966 34.5912 20.769C34.6058 23.3319 33.9706 25.8566 32.7449 28.1074C31.5192 30.3582 29.7429 32.2616 27.5821 33.6397C25.4213 35.0179 22.9465 35.8259 20.3887 35.9882C17.831 36.1506 15.2738 35.6619 12.9561 34.568C12.2477 34.219 11.4381 34.1342 10.6728 34.3289L4.21199 36.0624L5.94479 29.6015C6.1361 28.8366 6.05193 28.0287 5.70704 27.3195C4.54502 24.8511 4.06741 22.1158 4.32413 19.3995C5.20074 8.91874 16.9294 2.44599 26.2277 7.30264C22.1632 12.0635 25.6625 19.5709 31.9272 19.529Z" /> </svg> <h2>Testimonials</h2> </a> </li> </div> <div class="nav-item-right nav-item--resources"> <li> <a href=/templates /> <svg width=24 height=24 fill=none xmlns=http://www.w3.org/2000/svg> <path d="M5.14 6.5a2 2 0 100-4 2 2 0 000 4zM5.14 12.5a2 2 0 100-4 2 2 0 000 4zM5.14 18.5a2 2 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</ul> </div> </div> </header> <section class=ss-survey-software--banner> <div class="container custom-container"> <img src=data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7 style="background-image: url('https://static.surveysparrow.com/site/assets/email-survey/email-surveys-banner.png')" alt="Round-in on the best email survey platform to get greater CTRs & actionable feedback." title="Email Survey"> <div class=c-row> <div class="col-md-6 col-sm-8 col-xs-12"> <h1 class="ss-banner-title ss-text--white">Email Survey</h1> <h2 class="ss-mini-heading-text ss-text--height-regular ss-text--normal ss-text--white">Email Survey brings you needle-sharp feedback from your target audience swift & smooth.</h2> <div class="ss-signup-component-wrapper ss-signup-component-wrapper--color"> <div class="flex_row flex_row--align-start ss-signup--cta"> <div class="ss_email_signup flex_column"> <form class=email_signup novalidate=novalidate> <div class="ss-email-signup--popup disappear"> <p>Please enter a valid Email ID.</p> </div> <div class=input-container> <input type=email name=ss_email placeholder="Your Work Email" required aria-required=true> </div> <button type=submit data-loading-text=Signup...>Signup for Free</button> </form> <p class=ss-email-signup--info>14-Day Free Trial • Cancel Anytime • No Credit Card Required • <a href=https://surveysparrow.com/request-demo />Need a Demo?</a></p> </div> </div> </div> </div> </div> </div> </section> <section class="ss-survey-software ss-survey-software--section1" id=sec1> <div class="container custom-container"> <div class=ss-what-is-breadcrumb> <span class=ss-breadcrumb-text> <a href= />Home </a> <i class="fa fa-angle-right" aria-hidden=true></i> Email Survey</span> </div> <div class="flex_row flex_row--align-start"> <div class=item-left> <h2 class="ss-heading-text ss-text--bold mb--xl">What is an Email Survey?</h2> <p class="ss-text--h4 ss-text--height-large">An email survey is a data collection methodology used to get in touch with customers or users and get feedback from them using emails. Emails have, since its inception, remained one of the most popular and widely used forms of communication. Quick as light and smooth as a breeze, an active internet connection and a valid email address are the only requirements to set off contact with an email survey. Businesses everywhere take customers and their experience very seriously nowadays. When you communicate with your customers, the medium you pick is essential.</p> </div> <div class=item-right> <div class=ss-survey-software--handbook> <h2 class="ss-text--h3 ss-text--semibold">A Beginner's Guide to <br>Email Surveys</h2> <ul> <li> <a href=#sec1>What is an Email Survey?</a> </li> <li> <a href=#sec2>SurveySparrow as your Email Survey Platform</a> </li> <li> <a href=#sec3>Best Email Survey Strategies</a> </li> <li> <a href=#sec4>Email Surveys: Benefits</a> </li> <li> <a href=#sec5>Email Surveys: Use-cases</a> </li> </ul> </div> </div> </div> <div class=ss-survey-software--sub-section1> <div class=ss-sub-section1--wrapper> <svg xmlns=http://www.w3.org/2000/svg width=72 height=72 viewBox="0 0 72 72"> <g fill=none fill-rule=evenodd> <g stroke=#3B215C stroke-linecap=round stroke-linejoin=round stroke-width=2.43 transform="translate(13 8)"> <path d="M46.057 10.063c.46.46.718 1.086.718 1.738v42.512a2.454 2.454 0 0 1-2.45 2.458H2.675c-1.353 0-2.45-1.1-2.45-2.459V2.688A2.454 2.454 0 0 1 2.675.228h32.568c.65 0 1.273.26 1.732.72l9.082 9.113z" opacity=.7 /> <path d="M30.429 24.004a9.783 9.783 0 0 0-6.93-2.88 9.783 9.783 0 0 0-6.93 2.88c-2.85 2.859-6.468 15.227-7.769 20.475l1.225 1.23c5.23-1.306 17.554-4.94 20.404-7.799a9.85 9.85 0 0 0 2.87-6.953 9.85 9.85 0 0 0-2.87-6.953z" /> <ellipse cx=23.5 cy=30.958 rx=2.45 ry=2.458 /> <path d="M21.775 32.689L9.413 45.094M39.609 23.227l-2.634 1.585-7.35-7.375 1.945-3.254M28.358 22.416l2.492-3.75M35.75 23.583l-3.736 2.5" /> </g> <path stroke=#FFF stroke-opacity=.01 d=M.5.5h71v71H.5z /> </g> </svg> <h4 class="ss-text--h2 ss-text--semibold ss-text--center ss-text--height-regular ss-text--dark">Configure</h4> <p class="ss-text--p ss-text--height-large ss-text--center">Set-up your email survey. Create surveys & import contacts</p> </div> <div class=ss-sub-section1--wrapper> <svg xmlns=http://www.w3.org/2000/svg width=72 height=72 viewBox="0 0 72 72"> <g fill=none fill-rule=evenodd> <path stroke=#FFF stroke-opacity=.01 d=M.5.5h71v71H.5z /> <g stroke-linecap=round stroke-linejoin=round stroke-width=2.835> <path stroke=#3B215C d="M45.047 64.275a1.42 1.42 0 0 1-2.445-.155l-8.829-17.563-12.404-8.271a1.406 1.406 0 0 1 .566-2.562l44.223-6.98a1.42 1.42 0 0 1 1.418.632c.304.473.297 1.08-.018 1.546L45.047 64.275zM33.773 46.557l33.685-17.335" /> <path stroke=#9E91AE d="M10.562 40.098l2.026-9.393h4.109c.736-.001 1.43-.339 1.884-.916.453-.577.614-1.33.436-2.04l-1.196-4.755a2.389 2.389 0 0 0-2.32-1.8H4.833" /> <path stroke=#9E91AE d="M20.768 44.979C10.628 43.617 3.363 34.56 4.278 24.424c.916-10.135 9.69-17.759 19.91-17.3 10.22.458 18.269 8.836 18.264 19.012v.282" /> <path stroke=#9E91AE d="M36.915 12.739h-4.533a2.386 2.386 0 0 0-2.32 1.8l-1.194 4.755a2.371 2.371 0 0 0 .435 2.038 2.399 2.399 0 0 0 1.88.918H33.7l1.663 5.989" /> </g> </g> </svg> <h4 class="ss-text--h2 ss-text--semibold ss-text--center ss-text--height-regular ss-text--dark">Share</h4> <p class="ss-text--p ss-text--height-large ss-text--center">A/B test and share the email survey at the optimum time</p> </div> <div class=ss-sub-section1--wrapper> <svg xmlns=http://www.w3.org/2000/svg width=72 height=72 viewBox="0 0 72 72"> <g fill=none fill-rule=evenodd> <g stroke-linecap=round stroke-linejoin=round stroke-width=2.835 transform="translate(3 3)"> <path stroke=#9E91AE d="M.417 6.083V54.25h26.412" /> <path stroke=#9E91AE d="M17.417 54.25h-8.5V16c0-.782.634-1.417 1.416-1.417H16c.782 0 1.417.635 1.417 1.417v38.25zM23.083 54.25V30.167c0-.783.635-1.417 1.417-1.417h5.667c.782 0 1.416.634 1.416 1.417v5.666" /> <path stroke=#3B215C d="M44.285 44.333l4.298-2.833v11.333" /> <path stroke=#9E91AE d="M4.667 4.667L7.5 7.5M13.167.417v4.25M21.667 4.667L18.833 7.5" /> <circle cx=47.249 cy=47.249 r=12.832 stroke=#3B215C /> <path stroke=#3B215C d="M65.583 65.583l-9.202-9.202M45.75 52.833h5.667" /> </g> <path stroke=#FFF stroke-opacity=.01 d=M.5.5h71v71H.5z /> </g> </svg> <h4 class="ss-text--h2 ss-text--semibold ss-text--center ss-text--height-regular ss-text--dark"> Study</h4> <p class="ss-text--p ss-text--height-large ss-text--center">Uncover inestimable insights from the responses </p> </div> <div class=ss-sub-section1--wrapper> <svg xmlns=http://www.w3.org/2000/svg width=72 height=72 viewBox="0 0 72 72"> <g fill=none fill-rule=evenodd> <path stroke=#FFF stroke-opacity=.01 d=M.5.5h71v71H.5z /> <g stroke-linecap=round stroke-linejoin=round stroke-width=2.835 transform="translate(3 3)"> <circle cx=33.5 cy=33.423 r=20.018 stroke=#3B215C /> <path stroke=#3B215C d="M65.135 37.947a1.43 1.43 0 0 0 1.252-1.43v-6.045a1.43 1.43 0 0 0-1.252-1.43l-6.438-.804a25.526 25.526 0 0 0-3.674-8.842l3.989-5.134a1.43 1.43 0 0 0-.117-1.887l-4.29-4.29a1.43 1.43 0 0 0-1.887-.117l-5.134 4.004a25.586 25.586 0 0 0-8.842-3.678l-.795-6.429a1.43 1.43 0 0 0-1.43-1.252h-6.045a1.43 1.43 0 0 0-1.43 1.252L28.238 8.3a25.586 25.586 0 0 0-8.83 3.677l-5.134-3.989a1.43 1.43 0 0 0-1.888.117l-4.29 4.29a1.43 1.43 0 0 0-.116 1.887l4.003 5.148a25.526 25.526 0 0 0-3.675 8.842l-6.437.804a1.43 1.43 0 0 0-1.253 1.43v6.057a1.43 1.43 0 0 0 1.253 1.43l6.437.803a25.526 25.526 0 0 0 3.675 8.843l-3.995 5.087a1.43 1.43 0 0 0 .117 1.888l4.29 4.29a1.43 1.43 0 0 0 1.887.116l5.148-3.989a25.586 25.586 0 0 0 8.842 3.678l.804 6.434a1.43 1.43 0 0 0 1.43 1.253h6.057a1.43 1.43 0 0 0 1.43-1.253l.803-6.434a25.586 25.586 0 0 0 8.843-3.678l5.133 3.99a1.43 1.43 0 0 0 1.887-.118l4.29-4.29a1.43 1.43 0 0 0 .117-1.887l-3.99-5.133a25.526 25.526 0 0 0 3.676-8.842l6.383-.804z" /> <path stroke=#9E91AE d="M42.08 40.65V24.92c0-.789-.64-1.43-1.43-1.43h-2.86c-.79 0-1.43.641-1.43 1.43v15.73M30.64 40.65V33.5c0-.79-.64-1.43-1.43-1.43h-2.86c-.79 0-1.43.64-1.43 1.43v7.15M22.061 40.65h22.878" /> </g> </g> </svg> <h4 class="ss-text--h2 ss-text--semibold ss-text--center ss-text--height-regular ss-text--dark">Strategize </h4> <p class="ss-text--p ss-text--height-large ss-text--center">Build effective strategies to boost business, revenue & brand value</p> </div> </div> <p class="ss-text--h4 ss-text--height-large">While social media is still a great way to reach your customers, the open rates for an email are very high, making email surveys a viable and cost-effective means of collecting feedback. In other words, the users who have subscribed to your email newsletter are much more inclined to fill a survey than someone who follows you on a social media platform. Thus despite the umpteen data collection tools, an email survey is one of the most result-oriented ways amongst those.</p> </div> </section> <section class="ss-survey-software ss-survey-software--section2 wptb--md" id=sec2> <div class="container custom-container"> <h2 class="ss-heading-text ss-text--bold">SurveySparrow as your Email Survey Platform</h2> <p class="ss-text--h4 ss-text--height-large">There are many online survey software available in the market today to fulfill your data collection needs. However, the best surrey makers of them will have multiple survey share options, and an email survey is one of them. SurveySparrow has an in-built email survey module that’ll help you get data and feedback from a mass audience at one go. Here are some of the best features SurveySparrow offers as your email survey tool.</p> <div class="ss-zig-zag-wrapper ss-zig-zag-wrapper--reverse"> <div class=ss-zig-zag-item> <div class=zig-zag-content> <h3 class="ss-text--h1 ss-text--normal ss-text--height-medium mb--xl">White-label your email surveys</h3> <p class="ss-text--h4 ss-text--height-large">Brand your email surveys and share them. Configure every aspect of your email, the subject, body, and add the logo of your brand. Personalize the email survey by using contact params, which you can use with audience management. Share emails from a custom email address of your choice. This builds trust with your customers—no hint of SurveySparrow. Maintain your brand’s identity.</p> </div> <div class=zig-zag-image> <figure> <img src=https://static.surveysparrow.com/site/assets/email-survey/white-label-email-surveys.png class=img-responsive title="White-label Surveys" alt="Create and White-label your email surveys."> <figcaption>White-label and brand your email surveys</figcaption> </figure> </div> </div> <div class=ss-zig-zag-item> <div class=zig-zag-content> <h3 class="ss-text--h1 ss-text--normal ss-text--height-medium mb--xl">Automate with Recurring feature</h3> <p class="ss-text--h4 ss-text--height-large">Automate your periodic email surveys using the recurring survey feature. Configure the time, day, and frequency of sharing the email surveys. Set it once and forget about it. SurveySparrow’s email survey platform takes care of the rest. For instance, this comes handy while measuring employee pulse and customer satisfaction quarterly.</p> </div> <div class=zig-zag-image> <figure> <img src=https://static.surveysparrow.com/site/assets/email-survey/email-survey-recurring-feature.png class=img-responsive title="Automate Email Surveys" alt="Schedule and automate your Recurring Surveys."> <figcaption>Automate your peridioc surveys with Recurring feature</figcaption> </figure> </div> </div> <div class=ss-zig-zag-item> <div class=zig-zag-content> <h3 class="ss-text--h1 ss-text--normal ss-text--height-medium mb--xl">Import contacts & manage audience</h3> <p class="ss-text--h4 ss-text--height-large">Import contacts easily to your email survey platform. The import can be using CSV, Excel, or any applications like Salesforce, Hubspot, Google Contacts, Intercom. Create custom lists to group your audience, for instance, team-wise, and add Custom Fields for them. These Custome Field properties help you group contacts and filter responses.</p> </div> <div class=zig-zag-image> <figure> <img src=https://static.surveysparrow.com/site/assets/email-survey/email-survey-audience-management.png class=img-responsive title="Import Contacts" alt="Import contacts easily and manage your audience."> <figcaption>Easily import contacts and manage your audience</figcaption> </figure> </div> </div> <div class=ss-zig-zag-item> <div class=zig-zag-content> <h3 class="ss-text--h1 ss-text--normal ss-text--height-medium mb--xl">Create engaging surveys</h3> <p class="ss-text--h4 ss-text--height-large">Create conversational email surveys that help you bring quality responses. Add personalization features like contact params, custom params, and question piping for higher user engagement. Include logic branching like Skip Logic & Display Logic for posing only relevant questions and skipping the rest.</p> </div> <div class=zig-zag-image> <figure> <img src=https://static.surveysparrow.com/site/assets/email-survey/create-engaging-email-surveys.png class=img-responsive title="Create Engaging Surveys" alt="Craft engaging email surveys for greater response rates."> <figcaption>Create engaging, conversational surveys for better engagement</figcaption> </figure> </div> </div> <div class=ss-zig-zag-item> <div class=zig-zag-content> <h3 class="ss-text--h1 ss-text--normal ss-text--height-medium mb--xl">Embed first survey question</h3> <p class="ss-text--h4 ss-text--height-large">Embed the first question of your survey to get higher response rates. The criteria for this feature is to set the first question of your email survey as the Opinion Scale Type. This feature comes handy while sharing NPS surveys to your customers and measure employee engagement in your organization.</p> </div> <div class=zig-zag-image> <figure> <img src=https://static.surveysparrow.com/site/assets/email-survey/embed-first-question-in-email-survey.png class=img-responsive title="Embed First Question" alt="Add opinion scale question type and embed first question."> <figcaption>Embed first question for greater response rates</figcaption> </figure> </div> </div> <div class=ss-zig-zag-item> <div class=zig-zag-content> <h3 class="ss-text--h1 ss-text--normal ss-text--height-medium mb--xl">Share reminder emails</h3> <p class="ss-text--h4 ss-text--height-large">Configure and automate reminder emails for your respondents to increase the response rates. You can configure reminder emails for partial responders and non-responders. Add the subject and email body, just the way you want, and decide the interval after which you wish to share the reminders: a day or two, or a week.</p> </div> <div class=zig-zag-image> <figure> <img src=https://static.surveysparrow.com/site/assets/email-survey/share-reminders-email-surveys.png class=img-responsive title="Share Reminder Emails" alt="Share reminder emails to partial and non-responders."> <figcaption>Share reminder emails to partial and non-responders</figcaption> </figure> </div> </div> <div class=ss-zig-zag-item> <div class=zig-zag-content> <h3 class="ss-text--h1 ss-text--normal ss-text--height-medium mb--xl">Schedule survey reports to your inbox </h3> <p class="ss-text--h4 ss-text--height-large">Schedule the reports of your email survey to your inbox at any preferred time. You do not need to login to your email survey platform to check the reports and analyze the data. SurveySparrow captures the data in real-time, helps you analyze with Advanced Reports Filters, cross-tabulate with Compare feature, and export data in PDF, Excel, SPSS formats for offline analysis.</p> </div> <div class=zig-zag-image> <figure> <img src=https://static.surveysparrow.com/site/assets/email-survey/email-survey-response-management.png class=img-responsive title="Schedule Reports" alt="Schedule reports to your inbox at any time."> <figcaption>Analyze email survey data and gain valuable insights</figcaption> </figure> </div> </div> </section> <section class="ss-common-signup-component ss-common-signup-component--extra-margin"> <div class="container custom-container"> <div class=flex_row> <div class=item-full> <h2 class="ss-heading-text">Create my first Email Survey for free!</h2> <div class="flex_row flex_row--align-start ss-signup--cta"> <div class="ss_email_signup flex_column"> <form class=email_signup novalidate=novalidate> <div class="ss-email-signup--popup disappear"> <p>Please enter a valid Email ID.</p> </div> <div class=input-container> <input type=email name=ss_email placeholder="Your Work Email" required aria-required=true> </div> <button type=submit data-loading-text=Signup...>Signup for Free</button> </form> <p class=ss-email-signup--info>14-Day Free Trial • Cancel Anytime • No Credit Card Required • <a href=/request-demo />Need a Demo?</a></p> </div> </div> </div> </div> </div> </section> <style> ul { padding: 0 0 0 1.5rem } ul li { list-style-type: disc } ul li p { font-size: 18px } li:before { content: none } </style> <section class="ss-survey-software ss-survey-software--section4 wptb--md" id=sec5> <div class="container custom-container"> <h2 class="ss-text--jumbo ss-text--bold wmb--md">Best Email Survey Strategies</h2> <p class="ss-text--h4 ss-text--height-large">The more you understand about your objectives and the needs of the end-consumer, the better will be your prospects to create the desired email survey. Here are some email survey strategies you would find extremely useful.</p> <div class=ss-survey-software--sub-section4> <div class=ss-sub-section4--container> <h3 class="ss-text--h1 ss-text--normal ss-text--height-normal mb--lg">Email Survey Strategy #1: Know Your Audience</h3> <p class="ss-text--h4 ss-text--height-large">The first step in any marketing outreach campaign is to know your target audience. Without identifying the user persona, your marketing campaign will be akin to shooting a dart in the dark. Don’t spam.</p> </div> <div class=ss-sub-section4--container> <h3 class="ss-text--h1 ss-text--normal ss-text--height-normal mb--lg">Email Survey Strategy #2: Email Content </h3> <p class="ss-text--h4 ss-text--height-large">Once you identify your target audience, the next step is to determine the survey objective. Draft relevant questions based on the survey goal and keep it clean and crisp. Create personalized content and brand your emails to build trust with the audience.</p> </div> <div class=ss-sub-section4--container> <h3 class="ss-text--h1 ss-text--normal ss-text--height-normal mb--lg">Email Survey Strategy #3: Time to Share Email Surveys</h3> <p class="ss-text--h4 ss-text--height-large">You’ll notice that some days bring excellent open rates while some others, like a Friday, are dull. Round-in on the best date and, more importantly, the time of sharing the email. Run a couple of tests, and then you’ll be able to trace a pattern and make it work. We’ve found Tuesdays to be ideal for sharing email surveys.</p> </div> <div class=ss-sub-section4--container> <h3 class="ss-text--h1 ss-text--normal ss-text--height-normal mb--lg">Email Survey Strategy #4: When to Send Surveys</h3> <p class="ss-text--h4 ss-text--height-large">Timing is essential when you send an email survey to your customers. Sending an email as soon as a customer interacts with you will elicit higher response rates than when you send the email survey at a later time. Keep in mind to send it based on your customers’ preferences.</p> </div> <div class=ss-sub-section4--container> <h3 class="ss-text--h1 ss-text--normal ss-text--height-normal mb--lg">Email Survey Strategy #5: Offer Incentives</h3> <p class="ss-text--h4 ss-text--height-large">Offer your audience incentives that will make them spend those 2 minutes taking your email survey. Think of the entire process as an exercise in Marketing and therefore warranting a budget for it as well. Offer a small discount to customers who finish the email survey. We’ve Rybbon Integration to incentivize your surveys easily. You can choose rewards from a wide range.</p> </div> <div class=ss-sub-section4--container> <h3 class="ss-text--h1 ss-text--normal ss-text--height-normal mb--lg">Email Survey Strategy #6: Clickbait Subject Lines</h3> <p class="ss-text--h4 ss-text--height-large">The decision to open an email has a lot to do with the subject. Therefore, prepare a catchy subject line that propels your audience to open the email and gets you high CTRs. Subject lines like “Customer Satisfaction Survey,” “Please fill out this survey,” and “Spend 2 minutes to fill this survey” are a big ‘No-No.’ Here are a few that works like a charm:</p> <ul class=wmb--md> <li> <p><b>Did you like the experience with us? Please take this survey</b></p> </li> <li> <p><b>We would love to pick your brain</b></p> </li> <li> <p><b>Here is a 20% offer on your next purchase with us if you fill this survey</b></p> </li> </ul> </div> <div class=ss-sub-section4--container> <h3 class="ss-text--h1 ss-text--normal ss-text--height-normal mb--lg">Email Survey Strategy #7: Attractive Design</h3> <p class="ss-text--h4 ss-text--height-large">The multitude of emails arriving in an inbox every day means that you need to make your email survey as attractive as possible. The email survey you draft must instill a sense of curiosity in the end consumer. This is when you get high open rates and survey completion rates. When you spend a considerable amount of time drafting the email content, it is only wise to invest a little more time in embellishing it with a great design.</p> </div> <div class=ss-sub-section4--container> <h3 class="ss-text--h1 ss-text--normal ss-text--height-normal mb--lg">Email Survey Strategy #8: Embed Questions</h3> <p class="ss-text--h4 ss-text--height-large">Being redirected to a website from their email inboxes might not be something that many customers would prefer. Why not remove the problem by embedding the survey questions in the email survey you send? It is not possible to include the entire survey within the email, but adding the first question or two can provide a higher click-through-rate.</p> </div> <div class=ss-sub-section4--container> <h3 class="ss-text--h1 ss-text--normal ss-text--height-normal mb--lg">Email Survey Strategy #9: The Unsubscribe Button</h3> <p class="ss-text--h4 ss-text--height-large">Although it might seem counterproductive, providing the unsubscribe button in the email survey gives a sense of freedom and flexibility to your audience. In this manner, they can be sure that the company respects their wishes and privacy.</p> </div> <div class=ss-sub-section4--container> <h3 class="ss-text--h1 ss-text--normal ss-text--height-normal mb--lg">Email Survey Strategy #10: A/B Test Your Surveys</h3> <p class="ss-text--h4 ss-text--height-large">You never know what your audience would love, so be open to trying out variations in building your survey and the entire approach for feedback collection. A/B test your email surveys and round in on a strategy that has given you the best results. Don’t play out the traditional guess-games & gut-driven strategies and hoping they’ll pan out for good.</p> </div> </div> </div> </section> <section class="ss-survey-software ss-survey-software--section5" id=sec3 style="margin-top:0;background-color: rgba(141, 90, 173, 0.1);"> <div class="container custom-container"> <h2 class="ss-heading-text ss-text--bold">What are the benefits of Email Surveys?</h2> <p class="ss-text--h4 ss-text--height-large">Email services today come with a plethora of functions that make it a handy form of a communication channel. The ability to combine multiple types of content makes an email survey a handy data collection tool. Let’s see why email survey supersedes the alternatives like telephone, in-person interviews, focus groups, postal mails, and so on.</p> <div class=ss-survey-software--sub-section5> <div class=ss-sub-section5--container> <div class=ss-sub-section5--wrapper> <svg xmlns=http://www.w3.org/2000/svg viewBox="0 0 24 24"> <defs> <style> .a { fill: none; stroke: #000; stroke-linecap: round; stroke-linejoin: round } </style> </defs> <title>analytics-graph-bar</title> <line class=a x1=0.504 y1=23.5 x2=23.504 y2=23.5 /> <path class=a d=M4.5,19a.5.5,0,0,0-.5-.5H2a.5.5,0,0,0-.5.5v4.5h3Z /> <path class=a d=M10.5,14a.5.5,0,0,0-.5-.5H8a.5.5,0,0,0-.5.5v9.5h3Z /> <path class=a d=M16.5,16a.5.5,0,0,0-.5-.5H14a.5.5,0,0,0-.5.5v7.5h3Z /> <path class=a d=M22.5,9a.5.5,0,0,0-.5-.5H20a.5.5,0,0,0-.5.5V23.5h3Z /> <circle class=a cx=3.004 cy=11.5 r=1.5 /> <circle class=a cx=9.004 cy=6.5 r=1.5 /> <circle class=a cx=15.004 cy=8.5 r=1.5 /> <circle class=a cx=21.004 cy=2 r=1.5 /> <line class=a x1=4.265 y1=10.45 x2=7.852 y2=7.46 /> <line class=a x1=10.427 y1=6.974 x2=13.581 y2=8.025 /> <line class=a x1=19.804 y1=2.9 x2=16.045 y2=7.285 /> </svg> <h3 class="ss-text--h1 ss-text--normal ss-text--height-normal">Capture responses in real-time</h3> </div> <p class="ss-text--h4 ss-text--thin ss-text--height-large">The best email survey platforms come with a reporting module that captures the data in real-time and creates insightful reports instantly. You don’t have to spend time in cross-tabulating the data. The platform breaks down the data into meaningful information.</p> </div> <div class=ss-sub-section5--container> <div class=ss-sub-section5--wrapper><svg xmlns=http://www.w3.org/2000/svg viewBox="0 0 24 24"> <defs> <style> .a { fill: none; stroke: #000; stroke-linecap: round; stroke-linejoin: round } </style> </defs> <title>email-action-play</title> <path class=a d=M19.5,8.75l4,2.75V22A1.5,1.5,0,0,1,22,23.5H2A1.5,1.5,0,0,1,.5,22V11.5l4-2.75 /> <polyline class=a points="3.5 20.5 8.5 16.5 15.5 16.5 20.5 20.5" /> <line class=a x1=23.5 y1=11.5 x2=17.5 y2=15.5 /> <line class=a x1=0.5 y1=11.5 x2=6.5 y2=15.5 /> <path class=a d=M19.5,14.167V1.5a1,1,0,0,0-1-1H5.5a1,1,0,0,0-1,1V14.167 /> <rect class=a x=7.5 y=4.5 width=9 height=8 rx=1 ry=1 /> <path class=a d=M10.5,7.287a.286.286,0,0,1,.434-.246l2.927,1.213a.287.287,0,0,1,0,.492L10.934,9.959a.285.285,0,0,1-.289,0,.288.288,0,0,1-.145-.249Z /> </svg> <h3 class="ss-text--h1 ss-text--normal ss-text--height-normal">Support multiple content formats</h3> </div> <p class="ss-text--h4 ss-text--thin ss-text--height-large">One of the most significant advantages of using an email survey is the ability to add multiple content formats. External clickable links, audios, images, call-to-action buttons; the list is endless, and so are the possibilities. Make the email survey more entertaining and informative by educating the respondent about your products.</p> </div> <div class=ss-sub-section5--container> <div class=ss-sub-section5--wrapper><svg xmlns=http://www.w3.org/2000/svg viewBox="0 0 24 24"> <defs> <style> .a { fill: none; stroke: #000; stroke-linecap: round; stroke-linejoin: round } </style> </defs> <title>money-bag-dollar</title> <path class=a d=M14.921,10.18a.5.5,0,0,0-.3-.1H9.39a.5.5,0,0,0-.3.1C6.923,11.834,4.5,15.036,4.5,17.577c0,3.591,2,5.5,7.5,5.5s7.5-1.909,7.5-5.5C19.5,15.036,17.087,11.834,14.921,10.18Z /> <line class=a x1=8.504 y1=8.077 x2=15.504 y2=8.077 /> <path class=a d=M15.739,2.374a.5.5,0,0,0-.637-.7l-2.1.9-.535-1.34a.5.5,0,0,0-.929,0L11,2.577l-2.1-.9a.5.5,0,0,0-.637.7A10.375,10.375,0,0,1,9.476,5.639a.5.5,0,0,0,.5.438h4.065a.5.5,0,0,0,.5-.438A10.326,10.326,0,0,1,15.739,2.374Z /> <line class=a x1=12.504 y1=13.577 x2=12.504 y2=12.577 /> <path class=a d=M14,13.577H11.971a1.341,1.341,0,0,0-.5,2.587l2.063.826a1.342,1.342,0,0,1-.5,2.587H11 /> <line class=a x1=12.504 y1=20.577 x2=12.504 y2=19.577 /> </svg> <h3 class="ss-text--h1 ss-text--normal ss-text--height-normal">Easy on the pocket</h3> </div> <p class="ss-text--h4 ss-text--thin ss-text--height-large">The cost of conducting an email survey is meager compared to other methods. All that it requires is an account, an email service provider, and an active internet connection. On the other hand, postal mails need spending on marketing collaterals; in-person interviews require substantial investment regarding both money & time and, phone calls burn a hole through your wallet!</p> </div> <div class=ss-sub-section5--container> <div class=ss-sub-section5--wrapper> <svg xmlns=http://www.w3.org/2000/svg viewBox="0 0 24 24"> <defs> <style> .a { fill: none; stroke: #000; stroke-linecap: round; stroke-linejoin: round } </style> </defs> <title>car-dashboard-speed</title> <circle class=a cx=12 cy=12 r=11.5 /> <circle class=a cx=12 cy=12 r=1.5 /> <line class=a x1=13.061 y1=10.94 x2=18.01 y2=5.99 /> <line class=a x1=2.444 y1=11.5 x2=4.444 y2=11.5 /> <line class=a x1=3.222 y1=15.635 x2=5.071 y2=14.87 /> <line class=a x1=20.776 y1=15.636 x2=18.929 y2=14.87 /> <line class=a x1=21.499 y1=11.5 x2=19.5 y2=11.499 /> <line class=a x1=20.776 y1=8.365 x2=18.929 y2=9.13 /> <line class=a x1=16.266 y1=3.224 x2=15.5 y2=5.07 /> <line class=a x1=12.5 y1=2.685 x2=12.5 y2=4.685 /> <line class=a x1=8.365 y1=3.223 x2=9.13 y2=5.07 /> <line class=a x1=5.283 y1=5.282 x2=6.696 y2=6.696 /> <line class=a x1=3.224 y1=8.364 x2=5.071 y2=9.13 /> <rect class=a x=7.5 y=16.5 width=9 height=3 rx=0.5 ry=0.5 /> </svg> <h3 class="ss-text--h1 ss-text--normal ss-text--height-normal">Ease of use and execution speed</h3> </div> <p class="ss-text--h4 ss-text--thin ss-text--height-large">The simplicity and speed email survey are impressive. While postal surveys take ages to get a response in hand, the responses via email survey arrive as soon as the respondent hits the submit button. Using an email is no rocket science, either. Couple the two, and you have a very proficient form of feedback collection right at your fingertip.</p> </div> </div> </div> </section> <section class="ss-survey-software ss-survey-software--section4 wptb--md" id=sec4> <div class="container custom-container"> <h2 class="ss-text--jumbo ss-text--bold wmb--md">Where should you use Email Surveys?</h2> <div class=ss-survey-software--sub-section4> <p class="ss-text--h4 ss-text--thin ss-text--height-large">Here are some of the popular use-cases where you can employ email surveys.</p> <ul class=wmb--md> <li> <p><b>Relational NPS Surveys</b>: Sending NPS surveys quarterly or bi-annually to gauge how happy customers are with your product/services.</p> </li> <li> <p><b>Transactional NPS Surveys</b>: Sharing NPS surveys right after purchase or interaction to measure the effectiveness of support.</p> </li> <li> <p><b>Find Product-Market Fit:</b> To understand the position of your product in the market.</p> </li> <li> <p><b>Know your Customers</b>: Study the market and find out first-hand from your customers how they use your product:</p> </li> <li> <p><b>Improve User Engagement</b>: Share personalized email surveys to engage with users and build long-lasting relationships.</p> </li> </ul> </div> </div> </section> <section class="ss-survey-software ss-survey-software--cta ss-background--swing wptb--lg"> <h2 class="ss-heading-text ss-text--bold ss-text--white ss-text--center">I want the best Free Survey Creator</h2> <div class="container custom-container"> <div class="flex_row flex_row--align-start ss-signup--cta"> <div class="ss_email_signup flex_column"> <form class=email_signup novalidate=novalidate> <div class="ss-email-signup--popup disappear"> <p>Please enter a valid Email ID.</p> </div> <div class=input-container> <input type=email name=ss_email placeholder="Your Work Email" required aria-required=true> </div> <button type=submit data-loading-text=Signup...>Signup for Free</button> </form> <p class=ss-email-signup--info>14-Day Free Trial • Cancel Anytime • No Credit Card Required • <a href=https://surveysparrow.com/request-demo />Need a Demo?</a></p> </div> </div> </div> </section> <section class=ss-survey-software> <? include 'template-parts/components/review.php' ?> </section> <section class="ss-survey-software ss_alternative"> <div class="container custom-container"> <div class=row> <div class=col-md-12> <h2 class="ss-heading-text">See how well we fare over our competitors</h2> <div class=ss-card-container> <a href=/surveymonkey-alternative/ class="ss-card ss-card--surveymonkey"> <h5>SurveyMonkey</h5> </a> <a href=/surveygizmo-alternative/ class="ss-card ss-card--surveygizmo"> <h5>SurveyGizmo</h5> </a> <a href=/google-forms-alternative/ class="ss-card ss-card--google-forms"> <h5>Google Forms</h5> </a> <a href=/typeform-alternative/ class="ss-card ss-card--typeform"> <h5>Typeform</h5> </a> <a href=/wufoo-alternative/ class="ss-card ss-card--wufoo"> <h5>Wufoo</h5> </a> <a href=/formstack-alternative/ class="ss-card ss-card--formstack"> <h5>Formstack</h5> </a> <a href=/jotform-alternative/ class="ss-card ss-card--jotform"> <h5>JotForm</h5> </a> <a href=/qualtrics-alternative/ class="ss-card ss-card--qualtrics"> <h5>Qualtrics</h5> </a> </div> </div> </div> </div> </section> <section class="ss-survey-software ss_home_gradient ss_white"> <div class=container> <div class=row> <center> <div class="col-md-12 col-sm-12"> <h4 class="ss-heading-text">Our customers love us. 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