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26.46 10.3199 25.83 10.7299 25.46L20.3099 16.74C20.5199 16.55 20.6399 16.28 20.6399 16C20.6399 15.72 20.5199 15.45 20.3099 15.26L10.7299 6.53997C10.3199 6.16997 10.2899 5.53997 10.6599 5.12997C11.0299 4.71997 11.6599 4.68997 12.0699 5.05997L21.6499 13.78C22.2699 14.35 22.6299 15.16 22.6299 16C22.6299 16.84 22.2699 17.65 21.6499 18.22L12.0699 26.94C11.8799 27.11 11.6399 27.2 11.3999 27.2Z" fill="white"></path> </svg> </div> <div class="swiper-button-prev"> <svg xmlns="http://www.w3.org/2000/svg" width="32" height="32" viewBox="0 0 32 32" fill="none"> <path d="M20.6001 4.80003C20.8701 4.80003 21.1401 4.91003 21.3401 5.13003C21.7101 5.54003 21.6801 6.17003 21.2701 6.54003L11.6901 15.26C11.4801 15.45 11.3601 15.72 11.3601 16C11.3601 16.28 11.4801 16.55 11.6901 16.74L21.2701 25.46C21.6801 25.83 21.7101 26.46 21.3401 26.87C20.9701 27.28 20.3401 27.31 19.9301 26.94L10.3501 18.22C9.73005 17.65 9.37006 16.84 9.37006 16C9.37006 15.16 9.73006 14.35 10.3501 13.78L19.9301 5.06003C20.1201 4.89003 20.3601 4.80003 20.6001 4.80003Z" fill="white"></path> </svg> </div></div></div> <div class="section-container section-bg-light"> <div class="container"> <div class="section-header"> <div class="section-header__title lg-size">For Subscribers</div> <div class="section-header__sub-title">Where your loyalty brings a world of rewards! Enjoy exclusive perks and privileges just by being part of SPH Media family. From special discounts to VIP access, your journey with us is filled with delightful surprises at every turn.</div> </div> <div id="load-rewards-listing" data-id="93"></div> <div class="content-loader-wrapper"> <div class="content-loader"></div> </div> <div id="rewards-listing"></div> </div> </div> <div class="section-container" style="background-color: #ffffff;color: #1a1a23"> <div class="container"> <div class="section-header"> <div class="section-header__title">Frequently Asked Questions</div> </div> <div class="section-body pt-4"> <div class="faq"> <div class="collapsible"> <div class="collapsible__header"> <div class="collapsible__header--text">What is SPH Media Rewards Programme?</div> <div class="collapsible__header--arrow arrow-up"> <svg xmlns="http://www.w3.org/2000/svg" width="32" height="32" viewBox="0 0 32 32" fill="#1a1a23"> <path fill-rule="evenodd" clip-rule="evenodd" d="M7.29289 20.7071C7.68342 21.0976 8.31658 21.0976 8.70711 20.7071L16 13.4142L23.2929 20.7071C23.6834 21.0976 24.3166 21.0976 24.7071 20.7071C25.0976 20.3166 25.0976 19.6834 24.7071 19.2929L16.7071 11.2929C16.3166 10.9024 15.6834 10.9024 15.2929 11.2929L7.29289 19.2929C6.90237 19.6834 6.90237 20.3166 7.29289 20.7071Z" fill="currentColor"></path> </svg> </div> <div class="collapsible__header--arrow arrow-down"> <svg xmlns="http://www.w3.org/2000/svg" width="32" height="32" viewBox="0 0 32 32" fill="#1a1a23"> <path fill-rule="evenodd" clip-rule="evenodd" d="M24.7071 11.2929C24.3166 10.9024 23.6834 10.9024 23.2929 11.2929L16 18.5858L8.70711 11.2929C8.31658 10.9024 7.68342 10.9024 7.29289 11.2929C6.90237 11.6834 6.90237 12.3166 7.29289 12.7071L15.2929 20.7071C15.6834 21.0976 16.3166 21.0976 16.7071 20.7071L24.7071 12.7071C25.0976 12.3166 25.0976 11.6834 24.7071 11.2929Z" fill="currentColor"></path> </svg> </div> </div> <div class="collapsible__body"> <div class="collapsible__body--text"> <div><p>SPH Media Rewards programme is a rewards programme that rewards SPH subscribers with exclusive privileges ranging from dining, lifestyle privileges, movie treats and many more.</p></div> </div> </div> </div> <div class="collapsible"> <div class="collapsible__header"> <div class="collapsible__header--text">I have trouble logging into the SPH Rewards portal using mySPH login. </div> <div class="collapsible__header--arrow arrow-up"> <svg xmlns="http://www.w3.org/2000/svg" width="32" height="32" viewBox="0 0 32 32" fill="#1a1a23"> <path fill-rule="evenodd" clip-rule="evenodd" d="M7.29289 20.7071C7.68342 21.0976 8.31658 21.0976 8.70711 20.7071L16 13.4142L23.2929 20.7071C23.6834 21.0976 24.3166 21.0976 24.7071 20.7071C25.0976 20.3166 25.0976 19.6834 24.7071 19.2929L16.7071 11.2929C16.3166 10.9024 15.6834 10.9024 15.2929 11.2929L7.29289 19.2929C6.90237 19.6834 6.90237 20.3166 7.29289 20.7071Z" fill="currentColor"></path> </svg> </div> <div class="collapsible__header--arrow arrow-down"> <svg xmlns="http://www.w3.org/2000/svg" width="32" height="32" viewBox="0 0 32 32" fill="#1a1a23"> <path fill-rule="evenodd" clip-rule="evenodd" d="M24.7071 11.2929C24.3166 10.9024 23.6834 10.9024 23.2929 11.2929L16 18.5858L8.70711 11.2929C8.31658 10.9024 7.68342 10.9024 7.29289 11.2929C6.90237 11.6834 6.90237 12.3166 7.29289 12.7071L15.2929 20.7071C15.6834 21.0976 16.3166 21.0976 16.7071 20.7071L24.7071 12.7071C25.0976 12.3166 25.0976 11.6834 24.7071 11.2929Z" fill="currentColor"></path> </svg> </div> </div> <div class="collapsible__body"> <div class="collapsible__body--text"> <div><p>Please contact our Customer Experience team at 6388 3838 or email us at <a href="mailto:circs@sph.com.sg" rel="nofollow">circs@sph.com.sg</a> for assistance</p></div> </div> </div> </div> <div class="collapsible"> <div class="collapsible__header"> <div class="collapsible__header--text">What is 'Rewards' tab?</div> <div class="collapsible__header--arrow arrow-up"> <svg xmlns="http://www.w3.org/2000/svg" width="32" height="32" viewBox="0 0 32 32" fill="#1a1a23"> <path fill-rule="evenodd" clip-rule="evenodd" d="M7.29289 20.7071C7.68342 21.0976 8.31658 21.0976 8.70711 20.7071L16 13.4142L23.2929 20.7071C23.6834 21.0976 24.3166 21.0976 24.7071 20.7071C25.0976 20.3166 25.0976 19.6834 24.7071 19.2929L16.7071 11.2929C16.3166 10.9024 15.6834 10.9024 15.2929 11.2929L7.29289 19.2929C6.90237 19.6834 6.90237 20.3166 7.29289 20.7071Z" fill="currentColor"></path> </svg> </div> <div class="collapsible__header--arrow arrow-down"> <svg xmlns="http://www.w3.org/2000/svg" width="32" height="32" viewBox="0 0 32 32" fill="#1a1a23"> <path fill-rule="evenodd" clip-rule="evenodd" d="M24.7071 11.2929C24.3166 10.9024 23.6834 10.9024 23.2929 11.2929L16 18.5858L8.70711 11.2929C8.31658 10.9024 7.68342 10.9024 7.29289 11.2929C6.90237 11.6834 6.90237 12.3166 7.29289 12.7071L15.2929 20.7071C15.6834 21.0976 16.3166 21.0976 16.7071 20.7071L24.7071 12.7071C25.0976 12.3166 25.0976 11.6834 24.7071 11.2929Z" fill="currentColor"></path> </svg> </div> </div> <div class="collapsible__body"> <div class="collapsible__body--text"> <div><p>‘Rewards’ tab consists of specially curated reward deals for subscribers who have subscribed to any of our newspaper publications*. </p> <p>*Eligible newspaper publications are The Straits Times, The Business Times, Lianhe Zaobao, Shin Min Daily News, Berita Harian and Tamil Murasu.</p></div> </div> </div> </div> <div class="collapsible"> <div class="collapsible__header"> <div class="collapsible__header--text">Why am I not eligible for certain rewards?</div> <div class="collapsible__header--arrow arrow-up"> <svg xmlns="http://www.w3.org/2000/svg" width="32" height="32" viewBox="0 0 32 32" fill="#1a1a23"> <path fill-rule="evenodd" clip-rule="evenodd" d="M7.29289 20.7071C7.68342 21.0976 8.31658 21.0976 8.70711 20.7071L16 13.4142L23.2929 20.7071C23.6834 21.0976 24.3166 21.0976 24.7071 20.7071C25.0976 20.3166 25.0976 19.6834 24.7071 19.2929L16.7071 11.2929C16.3166 10.9024 15.6834 10.9024 15.2929 11.2929L7.29289 19.2929C6.90237 19.6834 6.90237 20.3166 7.29289 20.7071Z" fill="currentColor"></path> </svg> </div> <div class="collapsible__header--arrow arrow-down"> <svg xmlns="http://www.w3.org/2000/svg" width="32" height="32" viewBox="0 0 32 32" fill="#1a1a23"> <path fill-rule="evenodd" clip-rule="evenodd" d="M24.7071 11.2929C24.3166 10.9024 23.6834 10.9024 23.2929 11.2929L16 18.5858L8.70711 11.2929C8.31658 10.9024 7.68342 10.9024 7.29289 11.2929C6.90237 11.6834 6.90237 12.3166 7.29289 12.7071L15.2929 20.7071C15.6834 21.0976 16.3166 21.0976 16.7071 20.7071L24.7071 12.7071C25.0976 12.3166 25.0976 11.6834 24.7071 11.2929Z" fill="currentColor"></path> </svg> </div> </div> <div class="collapsible__body"> <div class="collapsible__body--text"> <div><p>Rewards under ‘Rewards’ tab are only eligible for subscribers who have subscribed to any of our newspaper publications*. There may also be rewards that are exclusive to specific publications. Upon login with your mySPH account, you will be able to see the full suite of rewards applicable to you.</p> <p>*Eligible newspaper publications are The Straits Times, The Business Times, Lianhe Zaobao, Shin Min Daily News, Berita Harian and Tamil Murasu.</p></div> </div> </div> </div> <div class="collapsible"> <div class="collapsible__header"> <div class="collapsible__header--text">How do I redeem the Rewards?</div> <div class="collapsible__header--arrow arrow-up"> <svg xmlns="http://www.w3.org/2000/svg" width="32" height="32" viewBox="0 0 32 32" fill="#1a1a23"> <path fill-rule="evenodd" clip-rule="evenodd" d="M7.29289 20.7071C7.68342 21.0976 8.31658 21.0976 8.70711 20.7071L16 13.4142L23.2929 20.7071C23.6834 21.0976 24.3166 21.0976 24.7071 20.7071C25.0976 20.3166 25.0976 19.6834 24.7071 19.2929L16.7071 11.2929C16.3166 10.9024 15.6834 10.9024 15.2929 11.2929L7.29289 19.2929C6.90237 19.6834 6.90237 20.3166 7.29289 20.7071Z" fill="currentColor"></path> </svg> </div> <div class="collapsible__header--arrow arrow-down"> <svg xmlns="http://www.w3.org/2000/svg" width="32" height="32" viewBox="0 0 32 32" fill="#1a1a23"> <path fill-rule="evenodd" clip-rule="evenodd" d="M24.7071 11.2929C24.3166 10.9024 23.6834 10.9024 23.2929 11.2929L16 18.5858L8.70711 11.2929C8.31658 10.9024 7.68342 10.9024 7.29289 11.2929C6.90237 11.6834 6.90237 12.3166 7.29289 12.7071L15.2929 20.7071C15.6834 21.0976 16.3166 21.0976 16.7071 20.7071L24.7071 12.7071C25.0976 12.3166 25.0976 11.6834 24.7071 11.2929Z" fill="currentColor"></path> </svg> </div> </div> <div class="collapsible__body"> <div class="collapsible__body--text"> <div><p>You will need to login with your mySPH account to view the unique promo code or URL to redeem the reward. Click on the button of the reward to reveal the promo code or URL. For rewards with promo code, you will also receive an email with relevant redemption details. Do drop us an email at<a href="mailto:rewards@sph.com.sg" rel="nofollow"> rewards@sph.com.sg</a> if you are unable to redeem the reward so we can assist you further.</p></div> </div> </div> </div> <div class="collapsible"> <div class="collapsible__header"> <div class="collapsible__header--text">How do I sign up to be part of SPH Media Rewards programme?</div> <div class="collapsible__header--arrow arrow-up"> <svg xmlns="http://www.w3.org/2000/svg" width="32" height="32" viewBox="0 0 32 32" fill="#1a1a23"> <path fill-rule="evenodd" clip-rule="evenodd" d="M7.29289 20.7071C7.68342 21.0976 8.31658 21.0976 8.70711 20.7071L16 13.4142L23.2929 20.7071C23.6834 21.0976 24.3166 21.0976 24.7071 20.7071C25.0976 20.3166 25.0976 19.6834 24.7071 19.2929L16.7071 11.2929C16.3166 10.9024 15.6834 10.9024 15.2929 11.2929L7.29289 19.2929C6.90237 19.6834 6.90237 20.3166 7.29289 20.7071Z" fill="currentColor"></path> </svg> </div> <div class="collapsible__header--arrow arrow-down"> <svg xmlns="http://www.w3.org/2000/svg" width="32" height="32" viewBox="0 0 32 32" fill="#1a1a23"> <path fill-rule="evenodd" clip-rule="evenodd" d="M24.7071 11.2929C24.3166 10.9024 23.6834 10.9024 23.2929 11.2929L16 18.5858L8.70711 11.2929C8.31658 10.9024 7.68342 10.9024 7.29289 11.2929C6.90237 11.6834 6.90237 12.3166 7.29289 12.7071L15.2929 20.7071C15.6834 21.0976 16.3166 21.0976 16.7071 20.7071L24.7071 12.7071C25.0976 12.3166 25.0976 11.6834 24.7071 11.2929Z" fill="currentColor"></path> </svg> </div> </div> <div class="collapsible__body"> <div class="collapsible__body--text"> <div><p>If you are not a newspaper subscriber, you can subscribe <a href="https://subscribe.sph.com.sg/" rel="nofollow">here</a>. Once you are subscribed with any of our newspaper publications*, you will be automatically enrolled to our SPH Media Rewards programme.</p> <p>*Eligible newspaper publications are The Straits Times, The Business Times, Lianhe Zaobao, Shin Min Daily News, Berita Harian and Tamil Murasu.</p></div> </div> </div> </div> <div class="collapsible"> <div class="collapsible__header"> <div class="collapsible__header--text">I have other enquiries not listed here. How can I reach you?</div> <div class="collapsible__header--arrow arrow-up"> <svg xmlns="http://www.w3.org/2000/svg" width="32" height="32" viewBox="0 0 32 32" fill="#1a1a23"> <path fill-rule="evenodd" clip-rule="evenodd" d="M7.29289 20.7071C7.68342 21.0976 8.31658 21.0976 8.70711 20.7071L16 13.4142L23.2929 20.7071C23.6834 21.0976 24.3166 21.0976 24.7071 20.7071C25.0976 20.3166 25.0976 19.6834 24.7071 19.2929L16.7071 11.2929C16.3166 10.9024 15.6834 10.9024 15.2929 11.2929L7.29289 19.2929C6.90237 19.6834 6.90237 20.3166 7.29289 20.7071Z" fill="currentColor"></path> </svg> </div> <div class="collapsible__header--arrow arrow-down"> <svg xmlns="http://www.w3.org/2000/svg" width="32" height="32" viewBox="0 0 32 32" fill="#1a1a23"> <path fill-rule="evenodd" clip-rule="evenodd" d="M24.7071 11.2929C24.3166 10.9024 23.6834 10.9024 23.2929 11.2929L16 18.5858L8.70711 11.2929C8.31658 10.9024 7.68342 10.9024 7.29289 11.2929C6.90237 11.6834 6.90237 12.3166 7.29289 12.7071L15.2929 20.7071C15.6834 21.0976 16.3166 21.0976 16.7071 20.7071L24.7071 12.7071C25.0976 12.3166 25.0976 11.6834 24.7071 11.2929Z" fill="currentColor"></path> </svg> </div> </div> <div class="collapsible__body"> <div class="collapsible__body--text"> <div><p>Please kindly email us at <a href="mailto:rewards@sph.com.sg" rel="nofollow">rewards@sph.com.sg</a> and we will be in touch with you within 5 business days.</p></div> </div> </div> </div> <div class="collapsible"> <div class="collapsible__header"> <div class="collapsible__header--text">I am interested in working with SPH Media Rewards as a partner. How do I do so?</div> <div class="collapsible__header--arrow arrow-up"> <svg xmlns="http://www.w3.org/2000/svg" width="32" height="32" viewBox="0 0 32 32" fill="#1a1a23"> <path fill-rule="evenodd" clip-rule="evenodd" d="M7.29289 20.7071C7.68342 21.0976 8.31658 21.0976 8.70711 20.7071L16 13.4142L23.2929 20.7071C23.6834 21.0976 24.3166 21.0976 24.7071 20.7071C25.0976 20.3166 25.0976 19.6834 24.7071 19.2929L16.7071 11.2929C16.3166 10.9024 15.6834 10.9024 15.2929 11.2929L7.29289 19.2929C6.90237 19.6834 6.90237 20.3166 7.29289 20.7071Z" fill="currentColor"></path> </svg> </div> <div class="collapsible__header--arrow arrow-down"> <svg xmlns="http://www.w3.org/2000/svg" width="32" height="32" viewBox="0 0 32 32" fill="#1a1a23"> <path fill-rule="evenodd" clip-rule="evenodd" d="M24.7071 11.2929C24.3166 10.9024 23.6834 10.9024 23.2929 11.2929L16 18.5858L8.70711 11.2929C8.31658 10.9024 7.68342 10.9024 7.29289 11.2929C6.90237 11.6834 6.90237 12.3166 7.29289 12.7071L15.2929 20.7071C15.6834 21.0976 16.3166 21.0976 16.7071 20.7071L24.7071 12.7071C25.0976 12.3166 25.0976 11.6834 24.7071 11.2929Z" fill="currentColor"></path> </svg> </div> </div> <div class="collapsible__body"> <div class="collapsible__body--text"> <div><p>Thank you for your interest. Please kindly email us at rewards@sph.com.sg and we will be in touch with you within 5 business days.</p></div> </div> </div> </div> </div> </div> </div> </div> </div></div></div> </div> </main> </div> <footer class="footer"> <div class="container"> <div class="row row-gap-3"> <div class="col-12 col-md-3 col"> <div class="footer-widget"> <h4 class="widget-title">About</h4> <ul class="footer-menu"><li id="menu-item-4142" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-4142"><a target="_blank" rel="noopener" href="https://www.sph.com.sg/legal/sph_privacy/">Privacy Policy</a></li> <li id="menu-item-4143" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-4143"><a target="_blank" rel="noopener" href="https://www.sph.com.sg/legal/website_tnc/">Terms & Conditions</a></li> <li id="menu-item-4144" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-4144"><a target="_blank" rel="noopener" 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