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class="page-header"> <span>Informal Resolution & Grievance Process </span> </h1> <article data-history-node-id="227" class="resource is-promoted full clearfix"> <div class="content"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><h2>Overview of the Informal Resolution Process</h2> <p>Rutgers University has adopted this Informal Resolution Process for students with disabilities enrolled at Rutgers University as one of the means to provide for prompt and equitable resolutions to informally resolve problems, issues or concerns related to equal access to University programs, courses, services, facilities, and activities. The objective of the Informal Resolution Process is to provide a means for students to report concerns or issues and for the University to attempt to resolve or mediate the situation in a timely manner. No formal investigation is involved in the Informal Resolution Process. The Informal Resolution Process may be an appropriate choice when:</p> <ul> <li>the conduct involved is not of a serious or repetitive nature and disciplinary action is not required to remedy the situation.</li> <li>attitudinal or behavioral conduct is involved.</li> <li>the student has tried to resolve the issue informally with the parties involved (e.g., their professor, the department or school) and a disagreement has occurred.</li> </ul> <p>Please visit the <a href="https://radr.rutgers.edu/student/aboutODS/informal-resolution-procedures-students-disabilities">Informal Resolution page</a> to find more information and determine if this is the appropriate route for your concern.</p> <h2>Overview of the Grievance Process</h2> <p>Rutgers University has adopted this grievance procedure for students with disabilities, enrolled at Rutgers University, as the means to provide for prompt and equitable resolution of grievances. While we encourage students to use the Informal Resolution Process first to resolve concerns, this is not required. The grievance process may be applicable if a student has concerns related to:</p> <ul> <li>Denial of academic adjustments, accommodations, services or modifications related to a Rutgers course.</li> <li>Inaccessibility of a Rutgers course, program, service, activity, facility, parking or transportation.</li> <li>Previously granted accommodations that are not being implemented.</li> </ul> <p>Please visit the <a href="https://radr.rutgers.edu/student/aboutODS/grievance-process-students-disabilities">Grievance Process page</a> to find more information and determine if this is the appropriate route for your concern.</p> <h2>Disability Discrimination</h2> <p>Rutgers University is committed to a working and learning environment that is free from discrimination and harassment. 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