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}); } else { t_onFuncLoad('t270_scroll', function () { t270_scroll(hash, 0); }); } } }); });</script></div></header><div id="rec3295874" class="r t-rec t-rec_pt_0 t-rec_pb_0" style="padding-top:0px;padding-bottom:0px; " data-record-type="205" ><div class="t-cover" id="recorddiv3295874" bgimgfield="img" style="height:100vh; background-image:-webkit-linear-gradient(top, #ccc, #777); background-image:-moz-linear-gradient(top, #ccc, #777); background-image:-o-linear-gradient(top, #ccc, #777); background-image:-ms-linear-gradient(top, #ccc, #777); background-image:linear-gradient(top, #ccc, #777); " ><div class="t-cover__carrier" id="coverCarry3295874"data-content-cover-id="3295874"data-content-cover-bg="https://static.tildacdn.com/e5b12c27-dc1b-44c1-bbdc-c2cf4e9fed39/11987185_1040751682632003_5971268519745855622_n.jpg"data-display-changed="true"data-content-cover-height="100vh"data-content-cover-parallax="fixed"style="background-image:url('https://static.tildacdn.com/e5b12c27-dc1b-44c1-bbdc-c2cf4e9fed39/11987185_1040751682632003_5971268519745855622_n.jpg');height:100vh; "itemscope itemtype="http://schema.org/ImageObject"><meta itemprop="image" content="https://static.tildacdn.com/e5b12c27-dc1b-44c1-bbdc-c2cf4e9fed39/11987185_1040751682632003_5971268519745855622_n.jpg"></div><div class="t-cover__filter" style="height:100vh;background-image: -moz-linear-gradient(top, rgba(0,0,0,0.30), rgba(0,0,0,0.30));background-image: -webkit-linear-gradient(top, rgba(0,0,0,0.30), rgba(0,0,0,0.30));background-image: -o-linear-gradient(top, rgba(0,0,0,0.30), rgba(0,0,0,0.30));background-image: -ms-linear-gradient(top, rgba(0,0,0,0.30), rgba(0,0,0,0.30));background-image: linear-gradient(top, rgba(0,0,0,0.30), rgba(0,0,0,0.30));filter: progid:DXImageTransform.Microsoft.gradient(startColorStr='#b2000000', endColorstr='#b2000000');"></div><div class="t-container"><div class="t-width t-width_12" style="margin:0 auto;"><div class="t-cover__wrapper t-valign_middle" style="height:100vh; position: relative;z-index:1;"><div class="t182"><div data-hook-content="covercontent"><div class="t182__wrapper"><div class="t182__title t-title t-title_xl" style="" field="title"><span style="color: rgb(255, 255, 255);"><span style="font-weight: 700;">Tele2</span></span></div><div class="t182__descr t-descr t-descr_lg" style="opacity:0.70;" field="descr"><div style="font-size:24px;line-height:40px;" data-customstyle="yes"><strong><span style="font-weight: 500;">We introduced a range of effective tools for managing development process of new service solutions. We also trained the employees and provided guidance on current projects.<br /></span></strong><div style="font-size:30px;line-height:42px;" data-customstyle="yes"></div></div></div></div></div></div></div></div></div></div></div><div id="rec3295875" class="r t-rec t-rec_pt_180 t-rec_pb_0" style="padding-top:180px;padding-bottom:0px; " data-record-type="33" ><div class="t017"><div class="t-container t-align_center"><div class="t-col t-col_10 t-prefix_1"> <div class="t017__title t-title t-title_xxs" field="title"><div style="font-size:42px;line-height:52px;" data-customstyle="yes"><strong><span style="font-weight: 500;"><span style="font-weight: 600;">We transferred methods of creating new services to Tele2 team<br /></span></span></strong></div></div> <div class="t017__descr t-descr t-descr_xs" field="descr"><div style="line-height:26px;" data-customstyle="yes"></div></div> </div></div></div></div><div id="rec3295876" class="r t-rec t-rec_pt_0 t-rec_pb_0" style="padding-top:0px;padding-bottom:0px; " data-record-type="219" ><div class="t191"><div class="t-align_center"><hr class="t191__line t-width t-width_2" style="background-color:#42b8cd;opacity:1;"></div></div></div><div id="rec3295877" class="r t-rec t-rec_pt_0 t-rec_pb_180" style="padding-top:0px;padding-bottom:180px; " data-record-type="106" ><div class="t004"><div class="t-container "><div class="t-col t-col_8 t-prefix_2"><div field="text" class="t-text t-text_md "><div style="font-size:16px;line-height:26px;text-align:center;" data-customstyle="yes"><span style="font-weight: 500;">As consultants, we assisted teams in 2 different directions: development of a mobile app for Tele2 subscribers and creation of a new digital experience. Together we went on a customer journey to explore telecoms market and optimise the operator's launch in Moscow. <br /></span></div></div></div></div></div></div><div id="rec3295878" class="r t-rec t-rec_pt_0 t-rec_pb_0" style="padding-top:0px;padding-bottom:0px; " data-record-type="179" ><div class="t-cover" id="recorddiv3295878" bgimgfield="img" style="height:700px; background-image:-webkit-linear-gradient(top, #ccc, #777); background-image:-moz-linear-gradient(top, #ccc, #777); background-image:-o-linear-gradient(top, #ccc, #777); background-image:-ms-linear-gradient(top, #ccc, #777); background-image:linear-gradient(top, #ccc, #777); " ><div class="t-cover__carrier" id="coverCarry3295878"data-content-cover-id="3295878"data-content-cover-bg="https://static.tildacdn.com/9d576b96-c321-4c80-892c-6d87a6fb3960/_MG_8871copy.jpg"data-display-changed="true"data-content-cover-height="700px"data-content-cover-parallax=""style="background-image:url('https://static.tildacdn.com/9d576b96-c321-4c80-892c-6d87a6fb3960/_MG_8871copy.jpg');height:700px;background-attachment:scroll; "itemscope itemtype="http://schema.org/ImageObject"><meta itemprop="image" content="https://static.tildacdn.com/9d576b96-c321-4c80-892c-6d87a6fb3960/_MG_8871copy.jpg"></div><div class="t-cover__filter" style="height:700px;background-image: -moz-linear-gradient(top, rgba(0,0,0,0.30), rgba(0,0,0,0.30));background-image: -webkit-linear-gradient(top, rgba(0,0,0,0.30), rgba(0,0,0,0.30));background-image: -o-linear-gradient(top, rgba(0,0,0,0.30), rgba(0,0,0,0.30));background-image: -ms-linear-gradient(top, rgba(0,0,0,0.30), rgba(0,0,0,0.30));background-image: linear-gradient(top, rgba(0,0,0,0.30), rgba(0,0,0,0.30));filter: progid:DXImageTransform.Microsoft.gradient(startColorStr='#b2000000', endColorstr='#b2000000');"></div><div class="t164"><div class="t-container"><div class="t-cover__wrapper t-valign_middle" style="height:700px;"> <div class="t-col t-col_6 t-align_left"><div data-hook-content="covercontent"><div class="t164__wrapper"><div class="t164__title t-heading t-heading_sm" field="title"><div style="font-size:36px;" data-customstyle="yes">Alexander Nenashev</div></div><div class="t164__subtitle t-text" field="subtitle"> Project manager for Tele2 ,<br />partner at Wonderfull:<br /></div><div class="t164__text t-text t-text_md" field="text"><span style="font-weight: 500;">芦Today many companies are interested in acquiring practices of creating useful products. But only few of them are willing to dive deep into the essence of the method and actually change themselves for the sake of their customers. In this project, Tele2 team has demonstrated a high degree of empathy to their users, which became the basis for the development of effective service solutions.禄</span><span style="font-weight: 500;"><br /><span style="font-size: 16px;"></span></span></div></div></div></div></div></div></div></div></div><div id="rec3295879" class="r t-rec t-rec_pt_150 t-rec_pb_60" style="padding-top:150px;padding-bottom:60px; " data-record-type="33" ><div class="t017"><div class="t-container t-align_center"><div class="t-col t-col_10 t-prefix_1"> <div class="t017__title t-title t-title_xxs" field="title"><div style="font-size:40px;" data-customstyle="yes">Process</div></div> </div></div></div></div><div id="rec3295880" class="r t-rec t-rec_pt_0 t-rec_pb_60" style="padding-top:0px;padding-bottom:60px; " data-record-type="106" ><div class="t004"><div class="t-container "><div class="t-col t-col_8 t-prefix_2"><div field="text" class="t-text t-text_md "><div style="font-size:16px;line-height:26px;text-align:left;" data-customstyle="yes"><span style="font-weight: 500;">Our team not only provided educational and consulting support but also participated in the development of alpha-prototypes for new interactive solutions.</span></div></div></div></div></div></div><div id="rec3295881" class="r t-rec t-rec_pt_0 t-rec_pb_0" style="padding-top:0px;padding-bottom:0px; " data-record-type="5" ><div style="width:100%; margin: 0 auto;"><div id="myCarousel3295881" class="carousel slide" data-ride="carousel" style="-max-height:50vh;" data-interval="false"><ol class="carousel-indicators dotsbottom"><li data-target="#myCarousel3295881" data-slide-to="0" class=" active"></li><li data-target="#myCarousel3295881" data-slide-to="1" class=""></li><li data-target="#myCarousel3295881" data-slide-to="2" class=""></li><li data-target="#myCarousel3295881" data-slide-to="3" class=""></li></ol><div class="carousel-inner"><div class="item active" ><img src="https://static.tildacdn.com/a9349cb7-ff09-4276-bc6b-4a9eb719cde1/11950371_1037509489622889_3314903980960698415_o.jpg" alt="" class="widthauto" style="margin: 0 auto; max-height:50vh;"></div><div class="item " ><img src="https://static.tildacdn.com/870dca0a-502d-4444-8463-9dc81837c077/11949410_1040751659298672_5839456681942214359_n.jpg" alt="" class="widthauto" style="margin: 0 auto; max-height:50vh;"></div><div class="item " ><img src="https://static.tildacdn.com/4a4e7301-01ac-48bd-8f69-865cb7dee247/11229958_1026353327405172_5625505476372956518_n.jpg" alt="" class="widthauto" style="margin: 0 auto; max-height:50vh;"></div><div class="item " ><img src="https://static.tildacdn.com/4ca459a6-fea8-45f9-970d-8e4c6e9679af/11934495_1037509332956238_1516177956185821936_o2.jpg" alt="" class="widthauto" style="margin: 0 auto; max-height:50vh;"></div></div><a class="left carousel-control" href="#myCarousel3295881" data-slide="prev"><span class="carousel-control-left"></span></a><a class="right carousel-control" href="#myCarousel3295881" data-slide="next"><span class="carousel-control-right"></span></a></div><div class="t-container_8" style="padding-top:55px;"><div class="row" style="margin-left:10px; margin-right:10px;"></div></div></div></div><div id="rec3295882" class="r t-rec t-rec_pt_60 t-rec_pb_150" style="padding-top:60px;padding-bottom:150px; " data-record-type="106" ><div class="t004"><div class="t-container "><div class="t-col t-col_8 t-prefix_2"><div field="text" class="t-text t-text_md "><div style="font-size:16px;line-height:26px;" data-customstyle="yes"><span style="font-weight: 500;">Working on projects for Tele2, we focused on processes that would help us deliver solutions to business problems more efficiently through enabling deep positive user experience.<br /></span></div></div></div></div></div></div><div id="rec3295883" class="r t-rec t-rec_pt_0 t-rec_pb_0" style="padding-top:0px;padding-bottom:0px; " data-record-type="179" ><div class="t-cover" id="recorddiv3295883" bgimgfield="img" style="height:700px; background-image:-webkit-linear-gradient(top, #ccc, #777); background-image:-moz-linear-gradient(top, #ccc, #777); background-image:-o-linear-gradient(top, #ccc, #777); background-image:-ms-linear-gradient(top, #ccc, #777); background-image:linear-gradient(top, #ccc, #777); " ><div class="t-cover__carrier" id="coverCarry3295883"data-content-cover-id="3295883"data-content-cover-bg="https://static.tildacdn.com/1902c2ec-9b0d-441f-9f63-e9958e6d2195/Nina31.jpg"data-display-changed="true"data-content-cover-height="700px"data-content-cover-parallax=""style="background-image:url('https://static.tildacdn.com/1902c2ec-9b0d-441f-9f63-e9958e6d2195/Nina31.jpg');height:700px;background-attachment:scroll; "itemscope itemtype="http://schema.org/ImageObject"><meta itemprop="image" content="https://static.tildacdn.com/1902c2ec-9b0d-441f-9f63-e9958e6d2195/Nina31.jpg"></div><div class="t-cover__filter" style="height:700px;background-image: -moz-linear-gradient(top, rgba(0,0,0,0.40), rgba(0,0,0,0.40));background-image: -webkit-linear-gradient(top, rgba(0,0,0,0.40), rgba(0,0,0,0.40));background-image: -o-linear-gradient(top, rgba(0,0,0,0.40), rgba(0,0,0,0.40));background-image: -ms-linear-gradient(top, rgba(0,0,0,0.40), rgba(0,0,0,0.40));background-image: linear-gradient(top, rgba(0,0,0,0.40), rgba(0,0,0,0.40));filter: progid:DXImageTransform.Microsoft.gradient(startColorStr='#99000000', endColorstr='#99000000');"></div><div class="t164"><div class="t-container"><div class="t-cover__wrapper t-valign_middle" style="height:700px;"> <div class="t-col t-col_6 t-prefix_6 t-align_left"><div data-hook-content="covercontent"><div class="t164__wrapper"><div class="t164__title t-heading t-heading_sm" field="title"><div style="font-size:36px;" data-customstyle="yes">Nina Gyubbenet</div></div><div class="t164__subtitle t-text" field="subtitle">Customer Experience Leader, Tele2:</div><div class="t164__text t-text t-text_md" field="text"><span style="font-weight: 500;">芦Innovations and user-orientation are not only today's global trends, but the means of company's survival. Therefore, our company practices advanced research methods and user experience design techniques to create products and services that people really need and value.禄</span><span style="font-weight: 500;"><br /><span style="font-size: 16px;"></span></span></div></div></div></div></div></div></div></div></div><div id="rec3295884" class="r t-rec t-rec_pt_150 t-rec_pb_60" style="padding-top:150px;padding-bottom:60px; " data-record-type="33" ><div class="t017"><div class="t-container t-align_center"><div class="t-col t-col_10 t-prefix_1"> <div class="t017__title t-title t-title_xxs" field="title"><div style="font-size:40px;" data-customstyle="yes">We have shared the following tools and methods with Tele2 team</div></div> </div></div></div></div><div id="rec3295885" class="r t-rec t-rec_pt_0 t-rec_pb_0" style="padding-top:0px;padding-bottom:0px; " data-record-type="219" ><div class="t191"><div class="t-align_center"><hr class="t191__line t-width t-width_2" style="background-color:#42b8cd;opacity:1;"></div></div></div><div id="rec3295886" class="r t-rec t-rec_pt_60 t-rec_pb_180" style="padding-top:60px;padding-bottom:180px; " data-record-type="86" ><div class="t075"><div class="t-container"><div class="t-col t-col_4 t-align_center"><center><img class="t075__img t075__img_circle t-img" src="https://static.tildacdn.com/2dc9a36a-60ef-47bf-bc30-c38c72ad982b/noroot.png" imgfield="img" data-tu-max-width="400" data-tu-max-height="400" alt=""></center><div class="t075__wrappercenter t075__textclass1"><div class="t075__title t-name" style="" field="title"><span style="font-weight: 700;">Design Thinking</span><br /></div><div class="t-text" style="" field="descr"><div style="text-align:center;" data-customstyle="yes">Methods including Human-Centered Development, Empathy and design research. <br /></div></div></div></div><div class="t-col t-col_4 t-align_center"><center><img class="t075__img t075__img_circle t-img" src="https://static.tildacdn.com/1bc4498e-36fa-482b-97e0-e1b36c9ebf89/noroot.png" imgfield="img2" data-tu-max-width="400" data-tu-max-height="400" alt=""></center><div class="t075__wrappercenter t075__textclass1"><div class="t075__title t-name" style="" field="title2"><span style="font-weight: 700;">User research</span></div><div class="t-text" style="" field="descr2"><div style="font-size:16px;line-height:24px;text-align:center;" data-customstyle="yes">User scenario analysis (i.e. Customer Journey Map), usability studies, prototyping, testing, co-design.<br /></div></div></div></div><div class="t-col t-col_4 t-align_center"><center><img class="t075__img t075__img_circle t-img" src="https://static.tildacdn.com/a81e2c37-141e-4c4a-818b-cc1c2db7325f/42.png" imgfield="img3" data-tu-max-width="400" data-tu-max-height="400" alt=""></center><div class="t075__wrappercenter t075__textclass1"><div class="t075__title t-name" style="" field="title3"><div style="font-size:24px;text-align:center;" data-customstyle="yes"><strong>Methods of teamwork</strong></div></div><div class="t-text" style="" field="descr3"><div style="text-align:center;" data-customstyle="yes">Facilitation, brainstorming, group sessions, and communication flows in interdisciplinary teams. <br /></div></div></div></div></div></div></div><div id="rec3295887" class="r t-rec t-rec_pt_0 t-rec_pb_0" style="padding-top:0px;padding-bottom:0px; 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