Workplace Conflict Prevention & Resolution Program

<!DOCTYPE html> <html lang="en"> <head> <meta charset="UTF-8"><script type="text/javascript">window.NREUM||(NREUM={});NREUM.info = {"beacon":"bam.nr-data.net","errorBeacon":"bam.nr-data.net","licenseKey":"NRJS-22c5e25a4b8fb6c11ef","applicationID":"1309850812","transactionName":"ZVABYBQEXxBSVkQIClwaImc2SkIGQUNZAgBBGgBbCANdClBBHRMAQVoPQRIMXg0dVEMRHQ==","queueTime":0,"applicationTime":1,"agent":"","atts":""}</script><script type="text/javascript">(window.NREUM||(NREUM={})).init={privacy:{cookies_enabled:true},ajax:{deny_list:["bam.nr-data.net"]},distributed_tracing:{enabled:true}};(window.NREUM||(NREUM={})).loader_config={agentID:"1386119361",accountID:"2685387",trustKey:"2685387",xpid:"VgAPVFVbDxABV1FbDwQHXlUD",licenseKey:"NRJS-22c5e25a4b8fb6c11ef",applicationID:"1309850812"};;/*! For license information please see nr-loader-spa-1.274.0.min.js.LICENSE.txt */ (()=>{var e,t,r={8122:(e,t,r)=>{"use strict";r.d(t,{a:()=>i});var n=r(944);function i(e,t){try{if(!e||"object"!=typeof e)return(0,n.R)(3);if(!t||"object"!=typeof t)return(0,n.R)(4);const r=Object.create(Object.getPrototypeOf(t),Object.getOwnPropertyDescriptors(t)),o=0===Object.keys(r).length?e:r;for(let a in o)if(void 0!==e[a])try{if(null===e[a]){r[a]=null;continue}Array.isArray(e[a])&&Array.isArray(t[a])?r[a]=Array.from(new Set([...e[a],...t[a]])):"object"==typeof e[a]&&"object"==typeof t[a]?r[a]=i(e[a],t[a]):r[a]=e[a]}catch(e){(0,n.R)(1,e)}return r}catch(e){(0,n.R)(2,e)}}},2555:(e,t,r)=>{"use strict";r.d(t,{Vp:()=>c,fn:()=>s,x1:()=>u});var n=r(384),i=r(8122);const o={beacon:n.NT.beacon,errorBeacon:n.NT.errorBeacon,licenseKey:void 0,applicationID:void 0,sa:void 0,queueTime:void 0,applicationTime:void 0,ttGuid:void 0,user:void 0,account:void 0,product:void 0,extra:void 0,jsAttributes:{},userAttributes:void 0,atts:void 0,transactionName:void 0,tNamePlain:void 0},a={};function s(e){try{const t=c(e);return!!t.licenseKey&&!!t.errorBeacon&&!!t.applicationID}catch(e){return!1}}function c(e){if(!e)throw new Error("All info objects require an agent identifier!");if(!a[e])throw new Error("Info for ".concat(e," was never set"));return a[e]}function u(e,t){if(!e)throw new Error("All info objects require an agent identifier!");a[e]=(0,i.a)(t,o);const r=(0,n.nY)(e);r&&(r.info=a[e])}},9417:(e,t,r)=>{"use strict";r.d(t,{D0:()=>h,gD:()=>g,xN:()=>p});var n=r(993);const i=e=>{if(!e||"string"!=typeof e)return!1;try{document.createDocumentFragment().querySelector(e)}catch{return!1}return!0};var o=r(2614),a=r(944),s=r(384),c=r(8122);const u="[data-nr-mask]",d=()=>{const e={mask_selector:"*",block_selector:"[data-nr-block]",mask_input_options:{color:!1,date:!1,"datetime-local":!1,email:!1,month:!1,number:!1,range:!1,search:!1,tel:!1,text:!1,time:!1,url:!1,week:!1,textarea:!1,select:!1,password:!0}};return{ajax:{deny_list:void 0,block_internal:!0,enabled:!0,harvestTimeSeconds:10,autoStart:!0},distributed_tracing:{enabled:void 0,exclude_newrelic_header:void 0,cors_use_newrelic_header:void 0,cors_use_tracecontext_headers:void 0,allowed_origins:void 0},feature_flags:[],generic_events:{enabled:!0,harvestTimeSeconds:30,autoStart:!0},harvest:{tooManyRequestsDelay:60},jserrors:{enabled:!0,harvestTimeSeconds:10,autoStart:!0},logging:{enabled:!0,harvestTimeSeconds:10,autoStart:!0,level:n.p_.INFO},metrics:{enabled:!0,autoStart:!0},obfuscate:void 0,page_action:{enabled:!0},page_view_event:{enabled:!0,autoStart:!0},page_view_timing:{enabled:!0,harvestTimeSeconds:30,autoStart:!0},performance:{capture_marks:!1,capture_measures:!1},privacy:{cookies_enabled:!0},proxy:{assets:void 0,beacon:void 0},session:{expiresMs:o.wk,inactiveMs:o.BB},session_replay:{autoStart:!0,enabled:!1,harvestTimeSeconds:60,preload:!1,sampling_rate:10,error_sampling_rate:100,collect_fonts:!1,inline_images:!1,fix_stylesheets:!0,mask_all_inputs:!0,get mask_text_selector(){return e.mask_selector},set mask_text_selector(t){i(t)?e.mask_selector="".concat(t,",").concat(u):""===t||null===t?e.mask_selector=u:(0,a.R)(5,t)},get block_class(){return"nr-block"},get ignore_class(){return"nr-ignore"},get mask_text_class(){return"nr-mask"},get block_selector(){return e.block_selector},set block_selector(t){i(t)?e.block_selector+=",".concat(t):""!==t&&(0,a.R)(6,t)},get mask_input_options(){return e.mask_input_options},set mask_input_options(t){t&&"object"==typeof t?e.mask_input_options={...t,password:!0}:(0,a.R)(7,t)}},session_trace:{enabled:!0,harvestTimeSeconds:10,autoStart:!0},soft_navigations:{enabled:!0,harvestTimeSeconds:10,autoStart:!0},spa:{enabled:!0,harvestTimeSeconds:10,autoStart:!0},ssl:void 0,user_actions:{enabled:!0}}},l={},f="All configuration objects require an agent identifier!";function h(e){if(!e)throw new Error(f);if(!l[e])throw new Error("Configuration for ".concat(e," was never set"));return l[e]}function p(e,t){if(!e)throw new Error(f);l[e]=(0,c.a)(t,d());const r=(0,s.nY)(e);r&&(r.init=l[e])}function g(e,t){if(!e)throw new Error(f);var r=h(e);if(r){for(var n=t.split("."),i=0;i<n.length-1;i++)if("object"!=typeof(r=r[n[i]]))return;r=r[n[n.length-1]]}return r}},5603:(e,t,r)=>{"use strict";r.d(t,{a:()=>c,o:()=>s});var n=r(384),i=r(8122);const o={accountID:void 0,trustKey:void 0,agentID:void 0,licenseKey:void 0,applicationID:void 0,xpid:void 0},a={};function s(e){if(!e)throw new Error("All loader-config objects require an agent identifier!");if(!a[e])throw new Error("LoaderConfig for ".concat(e," was never set"));return a[e]}function c(e,t){if(!e)throw new Error("All loader-config objects require an agent identifier!");a[e]=(0,i.a)(t,o);const r=(0,n.nY)(e);r&&(r.loader_config=a[e])}},3371:(e,t,r)=>{"use strict";r.d(t,{V:()=>f,f:()=>l});var n=r(8122),i=r(384),o=r(6154),a=r(9324);let s=0;const c={buildEnv:a.F3,distMethod:a.Xs,version:a.xv,originTime:o.WN},u={customTransaction:void 0,disabled:!1,isolatedBacklog:!1,loaderType:void 0,maxBytes:3e4,onerror:void 0,ptid:void 0,releaseIds:{},appMetadata:{},session:void 0,denyList:void 0,timeKeeper:void 0,obfuscator:void 0},d={};function l(e){if(!e)throw new Error("All runtime objects require an agent identifier!");if(!d[e])throw new Error("Runtime for ".concat(e," was never set"));return d[e]}function f(e,t){if(!e)throw new Error("All runtime objects require an agent identifier!");d[e]={...(0,n.a)(t,u),...c},Object.hasOwnProperty.call(d[e],"harvestCount")||Object.defineProperty(d[e],"harvestCount",{get:()=>++s});const r=(0,i.nY)(e);r&&(r.runtime=d[e])}},9324:(e,t,r)=>{"use strict";r.d(t,{F3:()=>i,Xs:()=>o,Yq:()=>a,xv:()=>n});const n="1.274.0",i="PROD",o="CDN",a="^2.0.0-alpha.17"},6154:(e,t,r)=>{"use strict";r.d(t,{A4:()=>s,OF:()=>d,RI:()=>i,WN:()=>h,bv:()=>o,gm:()=>a,lR:()=>f,m:()=>u,mw:()=>c,sb:()=>l});var n=r(1863);const i="undefined"!=typeof window&&!!window.document,o="undefined"!=typeof WorkerGlobalScope&&("undefined"!=typeof self&&self instanceof WorkerGlobalScope&&self.navigator instanceof WorkerNavigator||"undefined"!=typeof globalThis&&globalThis instanceof WorkerGlobalScope&&globalThis.navigator instanceof WorkerNavigator),a=i?window:"undefined"!=typeof WorkerGlobalScope&&("undefined"!=typeof self&&self instanceof WorkerGlobalScope&&self||"undefined"!=typeof globalThis&&globalThis instanceof WorkerGlobalScope&&globalThis),s="complete"===a?.document?.readyState,c=Boolean("hidden"===a?.document?.visibilityState),u=""+a?.location,d=/iPad|iPhone|iPod/.test(a.navigator?.userAgent),l=d&&"undefined"==typeof SharedWorker,f=(()=>{const e=a.navigator?.userAgent?.match(/Firefox[/\s](\d+\.\d+)/);return Array.isArray(e)&&e.length>=2?+e[1]:0})(),h=Date.now()-(0,n.t)()},7295:(e,t,r)=>{"use strict";r.d(t,{Xv:()=>a,gX:()=>i,iW:()=>o});var n=[];function i(e){if(!e||o(e))return!1;if(0===n.length)return!0;for(var t=0;t<n.length;t++){var r=n[t];if("*"===r.hostname)return!1;if(s(r.hostname,e.hostname)&&c(r.pathname,e.pathname))return!1}return!0}function o(e){return void 0===e.hostname}function a(e){if(n=[],e&&e.length)for(var t=0;t<e.length;t++){let r=e[t];if(!r)continue;0===r.indexOf("http://")?r=r.substring(7):0===r.indexOf("https://")&&(r=r.substring(8));const i=r.indexOf("/");let o,a;i>0?(o=r.substring(0,i),a=r.substring(i)):(o=r,a="");let[s]=o.split(":");n.push({hostname:s,pathname:a})}}function s(e,t){return!(e.length>t.length)&&t.indexOf(e)===t.length-e.length}function c(e,t){return 0===e.indexOf("/")&&(e=e.substring(1)),0===t.indexOf("/")&&(t=t.substring(1)),""===e||e===t}},1687:(e,t,r)=>{"use strict";r.d(t,{Ak:()=>c,Ze:()=>l,x3:()=>u});var n=r(7836),i=r(3606),o=r(860),a=r(2646);const s={};function c(e,t){const r={staged:!1,priority:o.P3[t]||0};d(e),s[e].get(t)||s[e].set(t,r)}function u(e,t){e&&s[e]&&(s[e].get(t)&&s[e].delete(t),h(e,t,!1),s[e].size&&f(e))}function d(e){if(!e)throw new Error("agentIdentifier required");s[e]||(s[e]=new Map)}function l(e="",t="feature",r=!1){if(d(e),!e||!s[e].get(t)||r)return h(e,t);s[e].get(t).staged=!0,f(e)}function f(e){const t=Array.from(s[e]);t.every((([e,t])=>t.staged))&&(t.sort(((e,t)=>e[1].priority-t[1].priority)),t.forEach((([t])=>{s[e].delete(t),h(e,t)})))}function h(e,t,r=!0){const o=e?n.ee.get(e):n.ee,s=i.i.handlers;if(!o.aborted&&o.backlog&&s){if(r){const e=o.backlog[t],r=s[t];if(r){for(let t=0;e&&t<e.length;++t)p(e[t],r);Object.entries(r).forEach((([e,t])=>{Object.values(t||{}).forEach((t=>{t[0]?.on&&t[0]?.context()instanceof a.y&&t[0].on(e,t[1])}))}))}}o.isolatedBacklog||delete s[t],o.backlog[t]=null,o.emit("drain-"+t,[])}}function p(e,t){var r=e[1];Object.values(t[r]||{}).forEach((t=>{var r=e[0];if(t[0]===r){var n=t[1],i=e[3],o=e[2];n.apply(i,o)}}))}},7836:(e,t,r)=>{"use strict";r.d(t,{P:()=>c,ee:()=>u});var n=r(384),i=r(8990),o=r(3371),a=r(2646),s=r(5607);const c="nr@context:".concat(s.W),u=function e(t,r){var n={},s={},d={},l=!1;try{l=16===r.length&&(0,o.f)(r).isolatedBacklog}catch(e){}var f={on:p,addEventListener:p,removeEventListener:function(e,t){var r=n[e];if(!r)return;for(var i=0;i<r.length;i++)r[i]===t&&r.splice(i,1)},emit:function(e,r,n,i,o){!1!==o&&(o=!0);if(u.aborted&&!i)return;t&&o&&t.emit(e,r,n);for(var a=h(n),c=g(e),d=c.length,l=0;l<d;l++)c[l].apply(a,r);var p=v()[s[e]];p&&p.push([f,e,r,a]);return a},get:m,listeners:g,context:h,buffer:function(e,t){const r=v();if(t=t||"feature",f.aborted)return;Object.entries(e||{}).forEach((([e,n])=>{s[n]=t,t in r||(r[t]=[])}))},abort:function(){f._aborted=!0,Object.keys(f.backlog).forEach((e=>{delete f.backlog[e]}))},isBuffering:function(e){return!!v()[s[e]]},debugId:r,backlog:l?{}:t&&"object"==typeof t.backlog?t.backlog:{},isolatedBacklog:l};return Object.defineProperty(f,"aborted",{get:()=>{let e=f._aborted||!1;return e||(t&&(e=t.aborted),e)}}),f;function h(e){return e&&e instanceof a.y?e:e?(0,i.I)(e,c,(()=>new a.y(c))):new a.y(c)}function p(e,t){n[e]=g(e).concat(t)}function g(e){return n[e]||[]}function m(t){return d[t]=d[t]||e(f,t)}function v(){return f.backlog}}(void 0,"globalEE"),d=(0,n.Zm)();d.ee||(d.ee=u)},2646:(e,t,r)=>{"use strict";r.d(t,{y:()=>n});class n{constructor(e){this.contextId=e}}},9908:(e,t,r)=>{"use strict";r.d(t,{d:()=>n,p:()=>i});var n=r(7836).ee.get("handle");function i(e,t,r,i,o){o?(o.buffer([e],i),o.emit(e,t,r)):(n.buffer([e],i),n.emit(e,t,r))}},3606:(e,t,r)=>{"use strict";r.d(t,{i:()=>o});var n=r(9908);o.on=a;var i=o.handlers={};function o(e,t,r,o){a(o||n.d,i,e,t,r)}function a(e,t,r,i,o){o||(o="feature"),e||(e=n.d);var a=t[o]=t[o]||{};(a[r]=a[r]||[]).push([e,i])}},3878:(e,t,r)=>{"use strict";function n(e,t){return{capture:e,passive:!1,signal:t}}function i(e,t,r=!1,i){window.addEventListener(e,t,n(r,i))}function o(e,t,r=!1,i){document.addEventListener(e,t,n(r,i))}r.d(t,{DD:()=>o,jT:()=>n,sp:()=>i})},5607:(e,t,r)=>{"use strict";r.d(t,{W:()=>n});const n=(0,r(9566).bz)()},9566:(e,t,r)=>{"use strict";r.d(t,{LA:()=>s,ZF:()=>c,bz:()=>a,el:()=>u});var n=r(6154);const i="xxxxxxxx-xxxx-4xxx-yxxx-xxxxxxxxxxxx";function o(e,t){return e?15&e[t]:16*Math.random()|0}function a(){const e=n.gm?.crypto||n.gm?.msCrypto;let t,r=0;return e&&e.getRandomValues&&(t=e.getRandomValues(new Uint8Array(30))),i.split("").map((e=>"x"===e?o(t,r++).toString(16):"y"===e?(3&o()|8).toString(16):e)).join("")}function s(e){const t=n.gm?.crypto||n.gm?.msCrypto;let r,i=0;t&&t.getRandomValues&&(r=t.getRandomValues(new Uint8Array(e)));const a=[];for(var s=0;s<e;s++)a.push(o(r,i++).toString(16));return a.join("")}function c(){return s(16)}function u(){return s(32)}},2614:(e,t,r)=>{"use strict";r.d(t,{BB:()=>a,H3:()=>n,g:()=>u,iL:()=>c,tS:()=>s,uh:()=>i,wk:()=>o});const n="NRBA",i="SESSION",o=144e5,a=18e5,s={STARTED:"session-started",PAUSE:"session-pause",RESET:"session-reset",RESUME:"session-resume",UPDATE:"session-update"},c={SAME_TAB:"same-tab",CROSS_TAB:"cross-tab"},u={OFF:0,FULL:1,ERROR:2}},1863:(e,t,r)=>{"use strict";function n(){return Math.floor(performance.now())}r.d(t,{t:()=>n})},7485:(e,t,r)=>{"use strict";r.d(t,{D:()=>i});var n=r(6154);function i(e){if(0===(e||"").indexOf("data:"))return{protocol:"data"};try{const t=new URL(e,location.href),r={port:t.port,hostname:t.hostname,pathname:t.pathname,search:t.search,protocol:t.protocol.slice(0,t.protocol.indexOf(":")),sameOrigin:t.protocol===n.gm?.location?.protocol&&t.host===n.gm?.location?.host};return r.port&&""!==r.port||("http:"===t.protocol&&(r.port="80"),"https:"===t.protocol&&(r.port="443")),r.pathname&&""!==r.pathname?r.pathname.startsWith("/")||(r.pathname="/".concat(r.pathname)):r.pathname="/",r}catch(e){return{}}}},944:(e,t,r)=>{"use strict";function n(e,t){"function"==typeof console.debug&&console.debug("New Relic Warning: https://github.com/newrelic/newrelic-browser-agent/blob/main/docs/warning-codes.md#".concat(e),t)}r.d(t,{R:()=>n})},5284:(e,t,r)=>{"use strict";r.d(t,{t:()=>c,B:()=>s});var n=r(7836),i=r(6154);const o="newrelic";const a=new Set,s={};function c(e,t){const r=n.ee.get(t);s[t]??={},e&&"object"==typeof e&&(a.has(t)||(r.emit("rumresp",[e]),s[t]=e,a.add(t),function(e={}){try{i.gm.dispatchEvent(new CustomEvent(o,{detail:e}))}catch(e){}}({loaded:!0})))}},8990:(e,t,r)=>{"use strict";r.d(t,{I:()=>i});var n=Object.prototype.hasOwnProperty;function i(e,t,r){if(n.call(e,t))return e[t];var i=r();if(Object.defineProperty&&Object.keys)try{return Object.defineProperty(e,t,{value:i,writable:!0,enumerable:!1}),i}catch(e){}return e[t]=i,i}},6389:(e,t,r)=>{"use strict";function n(e,t=500,r={}){const n=r?.leading||!1;let i;return(...r)=>{n&&void 0===i&&(e.apply(this,r),i=setTimeout((()=>{i=clearTimeout(i)}),t)),n||(clearTimeout(i),i=setTimeout((()=>{e.apply(this,r)}),t))}}function i(e){let t=!1;return(...r)=>{t||(t=!0,e.apply(this,r))}}r.d(t,{J:()=>i,s:()=>n})},3304:(e,t,r)=>{"use strict";r.d(t,{A:()=>o});var n=r(7836);const i=()=>{const e=new WeakSet;return(t,r)=>{if("object"==typeof r&&null!==r){if(e.has(r))return;e.add(r)}return r}};function o(e){try{return JSON.stringify(e,i())??""}catch(e){try{n.ee.emit("internal-error",[e])}catch(e){}return""}}},5289:(e,t,r)=>{"use strict";r.d(t,{GG:()=>o,sB:()=>a});var n=r(3878);function i(){return"undefined"==typeof document||"complete"===document.readyState}function o(e,t){if(i())return e();(0,n.sp)("load",e,t)}function a(e){if(i())return e();(0,n.DD)("DOMContentLoaded",e)}},384:(e,t,r)=>{"use strict";r.d(t,{NT:()=>o,US:()=>d,Zm:()=>a,bQ:()=>c,dV:()=>s,nY:()=>u,pV:()=>l});var n=r(6154),i=r(1863);const o={beacon:"bam.nr-data.net",errorBeacon:"bam.nr-data.net"};function a(){return n.gm.NREUM||(n.gm.NREUM={}),void 0===n.gm.newrelic&&(n.gm.newrelic=n.gm.NREUM),n.gm.NREUM}function s(){let e=a();return e.o||(e.o={ST:n.gm.setTimeout,SI:n.gm.setImmediate,CT:n.gm.clearTimeout,XHR:n.gm.XMLHttpRequest,REQ:n.gm.Request,EV:n.gm.Event,PR:n.gm.Promise,MO:n.gm.MutationObserver,FETCH:n.gm.fetch,WS:n.gm.WebSocket}),e}function c(e,t){let r=a();r.initializedAgents??={},t.initializedAt={ms:(0,i.t)(),date:new Date},r.initializedAgents[e]=t}function u(e){let t=a();return t.initializedAgents?.[e]}function d(e,t){a()[e]=t}function l(){return function(){let e=a();const t=e.info||{};e.info={beacon:o.beacon,errorBeacon:o.errorBeacon,...t}}(),function(){let e=a();const t=e.init||{};e.init={...t}}(),s(),function(){let e=a();const t=e.loader_config||{};e.loader_config={...t}}(),a()}},2843:(e,t,r)=>{"use strict";r.d(t,{u:()=>i});var n=r(3878);function i(e,t=!1,r,i){(0,n.DD)("visibilitychange",(function(){if(t)return void("hidden"===document.visibilityState&&e());e(document.visibilityState)}),r,i)}},8139:(e,t,r)=>{"use strict";r.d(t,{u:()=>f});var n=r(7836),i=r(3434),o=r(8990),a=r(6154);const s={},c=a.gm.XMLHttpRequest,u="addEventListener",d="removeEventListener",l="nr@wrapped:".concat(n.P);function f(e){var t=function(e){return(e||n.ee).get("events")}(e);if(s[t.debugId]++)return t;s[t.debugId]=1;var r=(0,i.YM)(t,!0);function f(e){r.inPlace(e,[u,d],"-",p)}function p(e,t){return e[1]}return"getPrototypeOf"in Object&&(a.RI&&h(document,f),h(a.gm,f),h(c.prototype,f)),t.on(u+"-start",(function(e,t){var n=e[1];if(null!==n&&("function"==typeof n||"object"==typeof n)){var i=(0,o.I)(n,l,(function(){var e={object:function(){if("function"!=typeof n.handleEvent)return;return n.handleEvent.apply(n,arguments)},function:n}[typeof n];return e?r(e,"fn-",null,e.name||"anonymous"):n}));this.wrapped=e[1]=i}})),t.on(d+"-start",(function(e){e[1]=this.wrapped||e[1]})),t}function h(e,t,...r){let n=e;for(;"object"==typeof n&&!Object.prototype.hasOwnProperty.call(n,u);)n=Object.getPrototypeOf(n);n&&t(n,...r)}},3434:(e,t,r)=>{"use strict";r.d(t,{Jt:()=>o,YM:()=>c});var n=r(7836),i=r(5607);const o="nr@original:".concat(i.W);var a=Object.prototype.hasOwnProperty,s=!1;function c(e,t){return e||(e=n.ee),r.inPlace=function(e,t,n,i,o){n||(n="");const a="-"===n.charAt(0);for(let s=0;s<t.length;s++){const c=t[s],u=e[c];d(u)||(e[c]=r(u,a?c+n:n,i,c,o))}},r.flag=o,r;function r(t,r,n,s,c){return d(t)?t:(r||(r=""),nrWrapper[o]=t,function(e,t,r){if(Object.defineProperty&&Object.keys)try{return Object.keys(e).forEach((function(r){Object.defineProperty(t,r,{get:function(){return e[r]},set:function(t){return e[r]=t,t}})})),t}catch(e){u([e],r)}for(var n in e)a.call(e,n)&&(t[n]=e[n])}(t,nrWrapper,e),nrWrapper);function nrWrapper(){var o,a,d,l;try{a=this,o=[...arguments],d="function"==typeof n?n(o,a):n||{}}catch(t){u([t,"",[o,a,s],d],e)}i(r+"start",[o,a,s],d,c);try{return l=t.apply(a,o)}catch(e){throw i(r+"err",[o,a,e],d,c),e}finally{i(r+"end",[o,a,l],d,c)}}}function i(r,n,i,o){if(!s||t){var a=s;s=!0;try{e.emit(r,n,i,t,o)}catch(t){u([t,r,n,i],e)}s=a}}}function u(e,t){t||(t=n.ee);try{t.emit("internal-error",e)}catch(e){}}function d(e){return!(e&&"function"==typeof e&&e.apply&&!e[o])}},9300:(e,t,r)=>{"use strict";r.d(t,{T:()=>n});const n=r(860).K7.ajax},3333:(e,t,r)=>{"use strict";r.d(t,{TZ:()=>n,Zp:()=>i,mq:()=>s,nf:()=>a,qN:()=>o});const n=r(860).K7.genericEvents,i=["auxclick","click","copy","keydown","paste","scrollend"],o=["focus","blur"],a=4,s=1e3},6774:(e,t,r)=>{"use strict";r.d(t,{T:()=>n});const n=r(860).K7.jserrors},993:(e,t,r)=>{"use strict";r.d(t,{ET:()=>o,TZ:()=>a,p_:()=>i});var n=r(860);const i={ERROR:"ERROR",WARN:"WARN",INFO:"INFO",DEBUG:"DEBUG",TRACE:"TRACE"},o="log",a=n.K7.logging},3785:(e,t,r)=>{"use strict";r.d(t,{R:()=>c,b:()=>u});var n=r(9908),i=r(1863),o=r(860),a=r(3969),s=r(993);function c(e,t,r={},c=s.p_.INFO){(0,n.p)(a.xV,["API/logging/".concat(c.toLowerCase(),"/called")],void 0,o.K7.metrics,e),(0,n.p)(s.ET,[(0,i.t)(),t,r,c],void 0,o.K7.logging,e)}function u(e){return"string"==typeof e&&Object.values(s.p_).some((t=>t===e.toUpperCase().trim()))}},3969:(e,t,r)=>{"use strict";r.d(t,{TZ:()=>n,XG:()=>s,rs:()=>i,xV:()=>a,z_:()=>o});const n=r(860).K7.metrics,i="sm",o="cm",a="storeSupportabilityMetrics",s="storeEventMetrics"},6630:(e,t,r)=>{"use strict";r.d(t,{T:()=>n});const n=r(860).K7.pageViewEvent},782:(e,t,r)=>{"use strict";r.d(t,{T:()=>n});const n=r(860).K7.pageViewTiming},6344:(e,t,r)=>{"use strict";r.d(t,{BB:()=>d,G4:()=>o,Qb:()=>l,TZ:()=>i,Ug:()=>a,_s:()=>s,bc:()=>u,yP:()=>c});var n=r(2614);const i=r(860).K7.sessionReplay,o={RECORD:"recordReplay",PAUSE:"pauseReplay",REPLAY_RUNNING:"replayRunning",ERROR_DURING_REPLAY:"errorDuringReplay"},a=.12,s={DomContentLoaded:0,Load:1,FullSnapshot:2,IncrementalSnapshot:3,Meta:4,Custom:5},c={[n.g.ERROR]:15e3,[n.g.FULL]:3e5,[n.g.OFF]:0},u={RESET:{message:"Session was reset",sm:"Reset"},IMPORT:{message:"Recorder failed to import",sm:"Import"},TOO_MANY:{message:"429: Too Many Requests",sm:"Too-Many"},TOO_BIG:{message:"Payload was too large",sm:"Too-Big"},CROSS_TAB:{message:"Session Entity was set to OFF on another tab",sm:"Cross-Tab"},ENTITLEMENTS:{message:"Session Replay is not allowed and will not be started",sm:"Entitlement"}},d=5e3,l={API:"api"}},5270:(e,t,r)=>{"use strict";r.d(t,{Aw:()=>c,CT:()=>u,SR:()=>s});var n=r(384),i=r(9417),o=r(7767),a=r(6154);function s(e){return!!(0,n.dV)().o.MO&&(0,o.V)(e)&&!0===(0,i.gD)(e,"session_trace.enabled")}function c(e){return!0===(0,i.gD)(e,"session_replay.preload")&&s(e)}function u(e,t){const r=t.correctAbsoluteTimestamp(e);return{originalTimestamp:e,correctedTimestamp:r,timestampDiff:e-r,originTime:a.WN,correctedOriginTime:t.correctedOriginTime,originTimeDiff:Math.floor(a.WN-t.correctedOriginTime)}}},3738:(e,t,r)=>{"use strict";r.d(t,{He:()=>i,Kp:()=>s,Lc:()=>u,Rz:()=>d,TZ:()=>n,bD:()=>o,d3:()=>a,jx:()=>l,uP:()=>c});const n=r(860).K7.sessionTrace,i="bstResource",o="resource",a="-start",s="-end",c="fn"+a,u="fn"+s,d="pushState",l=1e3},3962:(e,t,r)=>{"use strict";r.d(t,{AM:()=>o,O2:()=>s,Qu:()=>c,TZ:()=>a,ih:()=>u,tC:()=>i});var n=r(860);const i=["click","keydown","submit"],o="api",a=n.K7.softNav,s={INITIAL_PAGE_LOAD:"",ROUTE_CHANGE:1,UNSPECIFIED:2},c={INTERACTION:1,AJAX:2,CUSTOM_END:3,CUSTOM_TRACER:4},u={IP:"in progress",FIN:"finished",CAN:"cancelled"}},7378:(e,t,r)=>{"use strict";r.d(t,{$p:()=>x,BR:()=>b,Kp:()=>R,L3:()=>y,Lc:()=>c,NC:()=>o,SG:()=>d,TZ:()=>i,U6:()=>p,UT:()=>m,d3:()=>w,dT:()=>f,e5:()=>A,gx:()=>v,l9:()=>l,oW:()=>h,op:()=>g,rw:()=>u,tH:()=>E,uP:()=>s,wW:()=>T,xq:()=>a});var n=r(384);const i=r(860).K7.spa,o=["click","submit","keypress","keydown","keyup","change"],a=999,s="fn-start",c="fn-end",u="cb-start",d="api-ixn-",l="remaining",f="interaction",h="spaNode",p="jsonpNode",g="fetch-start",m="fetch-done",v="fetch-body-",b="jsonp-end",y=(0,n.dV)().o.ST,w="-start",R="-end",x="-body",T="cb"+R,A="jsTime",E="fetch"},4234:(e,t,r)=>{"use strict";r.d(t,{W:()=>o});var n=r(7836),i=r(1687);class o{constructor(e,t){this.agentIdentifier=e,this.ee=n.ee.get(e),this.featureName=t,this.blocked=!1}deregisterDrain(){(0,i.x3)(this.agentIdentifier,this.featureName)}}},7767:(e,t,r)=>{"use strict";r.d(t,{V:()=>o});var n=r(9417),i=r(6154);const o=e=>i.RI&&!0===(0,n.gD)(e,"privacy.cookies_enabled")},425:(e,t,r)=>{"use strict";r.d(t,{j:()=>j});var n=r(860),i=r(2555),o=r(3371),a=r(9908),s=r(7836),c=r(1687),u=r(5289),d=r(6154),l=r(944),f=r(3969),h=r(384),p=r(6344);const g=["setErrorHandler","finished","addToTrace","addRelease","addPageAction","setCurrentRouteName","setPageViewName","setCustomAttribute","interaction","noticeError","setUserId","setApplicationVersion","start",p.G4.RECORD,p.G4.PAUSE,"log","wrapLogger"],m=["setErrorHandler","finished","addToTrace","addRelease"];var v=r(1863),b=r(2614),y=r(993),w=r(3785),R=r(2646),x=r(3434);function T(e,t,r,n){if("object"!=typeof t||!t||"string"!=typeof r||!r||"function"!=typeof t[r])return(0,l.R)(29);const i=function(e){return(e||s.ee).get("logger")}(e),o=(0,x.YM)(i),a=new R.y(s.P);return a.level=n.level,a.customAttributes=n.customAttributes,o.inPlace(t,[r],"wrap-logger-",a),i}function A(){const e=(0,h.pV)();g.forEach((t=>{e[t]=(...r)=>function(t,...r){let n=[];return Object.values(e.initializedAgents).forEach((e=>{e&&e.api?e.exposed&&e.api[t]&&n.push(e.api[t](...r)):(0,l.R)(38,t)})),n.length>1?n:n[0]}(t,...r)}))}const E={};var S=r(9417),N=r(5603),O=r(5284);const _=e=>{const t=e.startsWith("http");e+="/",r.p=t?e:"https://"+e};let I=!1;function j(e,t={},g,R){let{init:x,info:j,loader_config:P,runtime:C={},exposed:k=!0}=t;C.loaderType=g;const L=(0,h.pV)();j||(x=L.init,j=L.info,P=L.loader_config),(0,S.xN)(e.agentIdentifier,x||{}),(0,N.a)(e.agentIdentifier,P||{}),j.jsAttributes??={},d.bv&&(j.jsAttributes.isWorker=!0),(0,i.x1)(e.agentIdentifier,j);const H=(0,S.D0)(e.agentIdentifier),D=[j.beacon,j.errorBeacon];I||(H.proxy.assets&&(_(H.proxy.assets),D.push(H.proxy.assets)),H.proxy.beacon&&D.push(H.proxy.beacon),A(),(0,h.US)("activatedFeatures",O.B),e.runSoftNavOverSpa&&=!0===H.soft_navigations.enabled&&H.feature_flags.includes("soft_nav")),C.denyList=[...H.ajax.deny_list||[],...H.ajax.block_internal?D:[]],C.ptid=e.agentIdentifier,(0,o.V)(e.agentIdentifier,C),e.ee=s.ee.get(e.agentIdentifier),void 0===e.api&&(e.api=function(e,t,h=!1){t||(0,c.Ak)(e,"api");const g={};var R=s.ee.get(e),x=R.get("tracer");E[e]=b.g.OFF,R.on(p.G4.REPLAY_RUNNING,(t=>{E[e]=t}));var A="api-",S=A+"ixn-";function N(t,r,n,o){const a=(0,i.Vp)(e);return null===r?delete a.jsAttributes[t]:(0,i.x1)(e,{...a,jsAttributes:{...a.jsAttributes,[t]:r}}),I(A,n,!0,o||null===r?"session":void 0)(t,r)}function O(){}g.log=function(e,{customAttributes:t={},level:r=y.p_.INFO}={}){(0,a.p)(f.xV,["API/log/called"],void 0,n.K7.metrics,R),(0,w.R)(R,e,t,r)},g.wrapLogger=(e,t,{customAttributes:r={},level:i=y.p_.INFO}={})=>{(0,a.p)(f.xV,["API/wrapLogger/called"],void 0,n.K7.metrics,R),T(R,e,t,{customAttributes:r,level:i})},m.forEach((e=>{g[e]=I(A,e,!0,"api")})),g.addPageAction=I(A,"addPageAction",!0,n.K7.genericEvents),g.setPageViewName=function(t,r){if("string"==typeof t)return"/"!==t.charAt(0)&&(t="/"+t),(0,o.f)(e).customTransaction=(r||"http://custom.transaction")+t,I(A,"setPageViewName",!0)()},g.setCustomAttribute=function(e,t,r=!1){if("string"==typeof e){if(["string","number","boolean"].includes(typeof t)||null===t)return N(e,t,"setCustomAttribute",r);(0,l.R)(40,typeof t)}else(0,l.R)(39,typeof e)},g.setUserId=function(e){if("string"==typeof e||null===e)return N("enduser.id",e,"setUserId",!0);(0,l.R)(41,typeof e)},g.setApplicationVersion=function(e){if("string"==typeof e||null===e)return N("application.version",e,"setApplicationVersion",!1);(0,l.R)(42,typeof e)},g.start=()=>{try{(0,a.p)(f.xV,["API/start/called"],void 0,n.K7.metrics,R),R.emit("manual-start-all")}catch(e){(0,l.R)(23,e)}},g[p.G4.RECORD]=function(){(0,a.p)(f.xV,["API/recordReplay/called"],void 0,n.K7.metrics,R),(0,a.p)(p.G4.RECORD,[],void 0,n.K7.sessionReplay,R)},g[p.G4.PAUSE]=function(){(0,a.p)(f.xV,["API/pauseReplay/called"],void 0,n.K7.metrics,R),(0,a.p)(p.G4.PAUSE,[],void 0,n.K7.sessionReplay,R)},g.interaction=function(e){return(new O).get("object"==typeof e?e:{})};const _=O.prototype={createTracer:function(e,t){var r={},i=this,o="function"==typeof t;return(0,a.p)(f.xV,["API/createTracer/called"],void 0,n.K7.metrics,R),h||(0,a.p)(S+"tracer",[(0,v.t)(),e,r],i,n.K7.spa,R),function(){if(x.emit((o?"":"no-")+"fn-start",[(0,v.t)(),i,o],r),o)try{return t.apply(this,arguments)}catch(e){const t="string"==typeof e?new Error(e):e;throw x.emit("fn-err",[arguments,this,t],r),t}finally{x.emit("fn-end",[(0,v.t)()],r)}}}};function I(e,t,r,i){return function(){return(0,a.p)(f.xV,["API/"+t+"/called"],void 0,n.K7.metrics,R),i&&(0,a.p)(e+t,[(0,v.t)(),...arguments],r?null:this,i,R),r?void 0:this}}function j(){r.e(478).then(r.bind(r,8778)).then((({setAPI:t})=>{t(e),(0,c.Ze)(e,"api")})).catch((e=>{(0,l.R)(27,e),R.abort()}))}return["actionText","setName","setAttribute","save","ignore","onEnd","getContext","end","get"].forEach((e=>{_[e]=I(S,e,void 0,h?n.K7.softNav:n.K7.spa)})),g.setCurrentRouteName=h?I(S,"routeName",void 0,n.K7.softNav):I(A,"routeName",!0,n.K7.spa),g.noticeError=function(t,r){"string"==typeof t&&(t=new Error(t)),(0,a.p)(f.xV,["API/noticeError/called"],void 0,n.K7.metrics,R),(0,a.p)("err",[t,(0,v.t)(),!1,r,!!E[e]],void 0,n.K7.jserrors,R)},d.RI?(0,u.GG)((()=>j()),!0):j(),g}(e.agentIdentifier,R,e.runSoftNavOverSpa)),void 0===e.exposed&&(e.exposed=k),I=!0}},8374:(e,t,r)=>{r.nc=(()=>{try{return document?.currentScript?.nonce}catch(e){}return""})()},860:(e,t,r)=>{"use strict";r.d(t,{$J:()=>o,K7:()=>n,P3:()=>i});const n={ajax:"ajax",genericEvents:"generic_events",jserrors:"jserrors",logging:"logging",metrics:"metrics",pageAction:"page_action",pageViewEvent:"page_view_event",pageViewTiming:"page_view_timing",sessionReplay:"session_replay",sessionTrace:"session_trace",softNav:"soft_navigations",spa:"spa"},i={[n.pageViewEvent]:1,[n.pageViewTiming]:2,[n.metrics]:3,[n.jserrors]:4,[n.spa]:5,[n.ajax]:6,[n.sessionTrace]:7,[n.softNav]:8,[n.sessionReplay]:9,[n.logging]:10,[n.genericEvents]:11},o={[n.pageViewTiming]:"events",[n.ajax]:"events",[n.spa]:"events",[n.softNav]:"events",[n.metrics]:"jserrors",[n.jserrors]:"jserrors",[n.sessionTrace]:"browser/blobs",[n.sessionReplay]:"browser/blobs",[n.logging]:"browser/logs",[n.genericEvents]:"ins"}}},n={};function i(e){var t=n[e];if(void 0!==t)return t.exports;var o=n[e]={exports:{}};return r[e](o,o.exports,i),o.exports}i.m=r,i.d=(e,t)=>{for(var r in t)i.o(t,r)&&!i.o(e,r)&&Object.defineProperty(e,r,{enumerable:!0,get:t[r]})},i.f={},i.e=e=>Promise.all(Object.keys(i.f).reduce(((t,r)=>(i.f[r](e,t),t)),[])),i.u=e=>({212:"nr-spa-compressor",249:"nr-spa-recorder",478:"nr-spa"}[e]+"-1.274.0.min.js"),i.o=(e,t)=>Object.prototype.hasOwnProperty.call(e,t),e={},t="NRBA-1.274.0.PROD:",i.l=(r,n,o,a)=>{if(e[r])e[r].push(n);else{var s,c;if(void 0!==o)for(var u=document.getElementsByTagName("script"),d=0;d<u.length;d++){var l=u[d];if(l.getAttribute("src")==r||l.getAttribute("data-webpack")==t+o){s=l;break}}if(!s){c=!0;var f={478:"sha512-1vUqEfJPB8Pihje9mv5CfYgkitO1FWcS+UQb84DbXqP8oYctRv4/lzl/MzNLPlRhcY1WVDBGL20I8vm6s2VV7g==",249:"sha512-Y/BeZAh6VSTmUtUNmS5XdyKxL92s30Fyyj8xVW76HSPxcKItL4+x2+kGMZc8pMJnUpZDz1L4eftZQAJh3D8NnA==",212:"sha512-Gn2tQ3qog5Yhrx/gRutkSTYPp+7nkKFt4/mIXg99LxcNpMDAYJZDBYmAACdoHNM86+iq1F3cBcQotFNzjIX8bw=="};(s=document.createElement("script")).charset="utf-8",s.timeout=120,i.nc&&s.setAttribute("nonce",i.nc),s.setAttribute("data-webpack",t+o),s.src=r,0!==s.src.indexOf(window.location.origin+"/")&&(s.crossOrigin="anonymous"),f[a]&&(s.integrity=f[a])}e[r]=[n];var h=(t,n)=>{s.onerror=s.onload=null,clearTimeout(p);var i=e[r];if(delete e[r],s.parentNode&&s.parentNode.removeChild(s),i&&i.forEach((e=>e(n))),t)return t(n)},p=setTimeout(h.bind(null,void 0,{type:"timeout",target:s}),12e4);s.onerror=h.bind(null,s.onerror),s.onload=h.bind(null,s.onload),c&&document.head.appendChild(s)}},i.r=e=>{"undefined"!=typeof Symbol&&Symbol.toStringTag&&Object.defineProperty(e,Symbol.toStringTag,{value:"Module"}),Object.defineProperty(e,"__esModule",{value:!0})},i.p="https://js-agent.newrelic.com/",(()=>{var e={38:0,788:0};i.f.j=(t,r)=>{var n=i.o(e,t)?e[t]:void 0;if(0!==n)if(n)r.push(n[2]);else{var o=new Promise(((r,i)=>n=e[t]=[r,i]));r.push(n[2]=o);var a=i.p+i.u(t),s=new Error;i.l(a,(r=>{if(i.o(e,t)&&(0!==(n=e[t])&&(e[t]=void 0),n)){var o=r&&("load"===r.type?"missing":r.type),a=r&&r.target&&r.target.src;s.message="Loading chunk "+t+" failed.\n("+o+": "+a+")",s.name="ChunkLoadError",s.type=o,s.request=a,n[1](s)}}),"chunk-"+t,t)}};var t=(t,r)=>{var n,o,[a,s,c]=r,u=0;if(a.some((t=>0!==e[t]))){for(n in s)i.o(s,n)&&(i.m[n]=s[n]);if(c)c(i)}for(t&&t(r);u<a.length;u++)o=a[u],i.o(e,o)&&e[o]&&e[o][0](),e[o]=0},r=self["webpackChunk:NRBA-1.274.0.PROD"]=self["webpackChunk:NRBA-1.274.0.PROD"]||[];r.forEach(t.bind(null,0)),r.push=t.bind(null,r.push.bind(r))})(),(()=>{"use strict";i(8374);var e=i(944),t=i(6344),r=i(9566);class n{agentIdentifier;constructor(e=(0,r.LA)(16)){this.agentIdentifier=e}#e(t,...r){if("function"==typeof this.api?.[t])return this.api[t](...r);(0,e.R)(35,t)}addPageAction(e,t){return this.#e("addPageAction",e,t)}setPageViewName(e,t){return this.#e("setPageViewName",e,t)}setCustomAttribute(e,t,r){return this.#e("setCustomAttribute",e,t,r)}noticeError(e,t){return this.#e("noticeError",e,t)}setUserId(e){return this.#e("setUserId",e)}setApplicationVersion(e){return this.#e("setApplicationVersion",e)}setErrorHandler(e){return this.#e("setErrorHandler",e)}addRelease(e,t){return this.#e("addRelease",e,t)}log(e,t){return this.#e("log",e,t)}}class o extends n{#e(t,...r){if("function"==typeof this.api?.[t])return this.api[t](...r);(0,e.R)(35,t)}start(){return this.#e("start")}finished(e){return this.#e("finished",e)}recordReplay(){return this.#e(t.G4.RECORD)}pauseReplay(){return this.#e(t.G4.PAUSE)}addToTrace(e){return this.#e("addToTrace",e)}setCurrentRouteName(e){return this.#e("setCurrentRouteName",e)}interaction(){return this.#e("interaction")}wrapLogger(e,t,r){return this.#e("wrapLogger",e,t,r)}}var a=i(860),s=i(9417);const c=Object.values(a.K7);function u(e){const t={};return c.forEach((r=>{t[r]=function(e,t){return!0===(0,s.gD)(t,"".concat(e,".enabled"))}(r,e)})),t}var d=i(425);var l=i(1687),f=i(4234),h=i(5289),p=i(6154),g=i(5270),m=i(7767),v=i(6389);class b extends f.W{constructor(e,t,r=!0){super(e.agentIdentifier,t),this.auto=r,this.abortHandler=void 0,this.featAggregate=void 0,this.onAggregateImported=void 0,!1===e.init[this.featureName].autoStart&&(this.auto=!1),this.auto?(0,l.Ak)(e.agentIdentifier,t):this.ee.on("manual-start-all",(0,v.J)((()=>{(0,l.Ak)(e.agentIdentifier,this.featureName),this.auto=!0,this.importAggregator(e)})))}importAggregator(t,r={}){if(this.featAggregate||!this.auto)return;let n;this.onAggregateImported=new Promise((e=>{n=e}));const o=async()=>{let o;try{if((0,m.V)(this.agentIdentifier)){const{setupAgentSession:e}=await i.e(478).then(i.bind(i,6526));o=e(t)}}catch(t){(0,e.R)(20,t),this.ee.emit("internal-error",[t]),this.featureName===a.K7.sessionReplay&&this.abortHandler?.()}try{if(t.sharedAggregator)await t.sharedAggregator;else{t.sharedAggregator=i.e(478).then(i.bind(i,9337));const{EventAggregator:e}=await t.sharedAggregator;t.sharedAggregator=new e}if(!this.#t(this.featureName,o))return(0,l.Ze)(this.agentIdentifier,this.featureName),void n(!1);const{lazyFeatureLoader:e}=await i.e(478).then(i.bind(i,6103)),{Aggregate:a}=await e(this.featureName,"aggregate");this.featAggregate=new a(t,r),n(!0)}catch(t){(0,e.R)(34,t),this.abortHandler?.(),(0,l.Ze)(this.agentIdentifier,this.featureName,!0),n(!1),this.ee&&this.ee.abort()}};p.RI?(0,h.GG)((()=>o()),!0):o()}#t(e,t){switch(e){case a.K7.sessionReplay:return(0,g.SR)(this.agentIdentifier)&&!!t;case a.K7.sessionTrace:return!!t;default:return!0}}}var y=i(6630);class w extends b{static featureName=y.T;constructor(e,t=!0){super(e,y.T,t),this.importAggregator(e)}}var R=i(384);var x=i(9908),T=i(2843),A=i(3878),E=i(782),S=i(1863);class N extends b{static featureName=E.T;constructor(e,t=!0){super(e,E.T,t),p.RI&&((0,T.u)((()=>(0,x.p)("docHidden",[(0,S.t)()],void 0,E.T,this.ee)),!0),(0,A.sp)("pagehide",(()=>(0,x.p)("winPagehide",[(0,S.t)()],void 0,E.T,this.ee))),this.importAggregator(e))}}var O=i(3969);class _ extends b{static featureName=O.TZ;constructor(e,t=!0){super(e,O.TZ,t),this.importAggregator(e)}}var I=i(6774),j=i(3304);class P{constructor(e,t,r,n,i){this.name="UncaughtError",this.message="string"==typeof e?e:(0,j.A)(e),this.sourceURL=t,this.line=r,this.column=n,this.__newrelic=i}}function C(e){return H(e)?e:new P(void 0!==e?.message?e.message:e,e?.filename||e?.sourceURL,e?.lineno||e?.line,e?.colno||e?.col,e?.__newrelic)}function k(e){const t="Unhandled Promise Rejection";if(!e?.reason)return;if(H(e.reason))try{return e.reason.message=t+": "+e.reason.message,C(e.reason)}catch(t){return C(e.reason)}const r=C(e.reason);return r.message=t+": "+r?.message,r}function L(e){if(e.error instanceof SyntaxError&&!/:\d+$/.test(e.error.stack?.trim())){const t=new P(e.message,e.filename,e.lineno,e.colno,e.error.__newrelic);return t.name=SyntaxError.name,t}return H(e.error)?e.error:C(e)}function H(e){return e instanceof Error&&!!e.stack}class D extends b{static featureName=I.T;#r=!1;constructor(e,r=!0){super(e,I.T,r);try{this.removeOnAbort=new AbortController}catch(e){}this.ee.on("internal-error",(e=>{this.abortHandler&&(0,x.p)("ierr",[C(e),(0,S.t)(),!0,{},this.#r],void 0,this.featureName,this.ee)})),this.ee.on(t.G4.REPLAY_RUNNING,(e=>{this.#r=e})),p.gm.addEventListener("unhandledrejection",(e=>{this.abortHandler&&(0,x.p)("err",[k(e),(0,S.t)(),!1,{unhandledPromiseRejection:1},this.#r],void 0,this.featureName,this.ee)}),(0,A.jT)(!1,this.removeOnAbort?.signal)),p.gm.addEventListener("error",(e=>{this.abortHandler&&(0,x.p)("err",[L(e),(0,S.t)(),!1,{},this.#r],void 0,this.featureName,this.ee)}),(0,A.jT)(!1,this.removeOnAbort?.signal)),this.abortHandler=this.#n,this.importAggregator(e)}#n(){this.removeOnAbort?.abort(),this.abortHandler=void 0}}var M=i(8990);let K=1;const U="nr@id";function V(e){const t=typeof e;return!e||"object"!==t&&"function"!==t?-1:e===p.gm?0:(0,M.I)(e,U,(function(){return K++}))}function G(e){if("string"==typeof e&&e.length)return e.length;if("object"==typeof e){if("undefined"!=typeof ArrayBuffer&&e instanceof ArrayBuffer&&e.byteLength)return e.byteLength;if("undefined"!=typeof Blob&&e instanceof Blob&&e.size)return e.size;if(!("undefined"!=typeof FormData&&e instanceof FormData))try{return(0,j.A)(e).length}catch(e){return}}}var F=i(8139),B=i(7836),W=i(3434);const z={},q=["open","send"];function Z(t){var r=t||B.ee;const n=function(e){return(e||B.ee).get("xhr")}(r);if(z[n.debugId]++)return n;z[n.debugId]=1,(0,F.u)(r);var i=(0,W.YM)(n),o=p.gm.XMLHttpRequest,a=p.gm.MutationObserver,s=p.gm.Promise,c=p.gm.setInterval,u="readystatechange",d=["onload","onerror","onabort","onloadstart","onloadend","onprogress","ontimeout"],l=[],f=p.gm.XMLHttpRequest=function(t){const r=new o(t),a=n.context(r);try{n.emit("new-xhr",[r],a),r.addEventListener(u,(s=a,function(){var e=this;e.readyState>3&&!s.resolved&&(s.resolved=!0,n.emit("xhr-resolved",[],e)),i.inPlace(e,d,"fn-",y)}),(0,A.jT)(!1))}catch(t){(0,e.R)(15,t);try{n.emit("internal-error",[t])}catch(e){}}var s;return r};function h(e,t){i.inPlace(t,["onreadystatechange"],"fn-",y)}if(function(e,t){for(var r in e)t[r]=e[r]}(o,f),f.prototype=o.prototype,i.inPlace(f.prototype,q,"-xhr-",y),n.on("send-xhr-start",(function(e,t){h(e,t),function(e){l.push(e),a&&(g?g.then(b):c?c(b):(m=-m,v.data=m))}(t)})),n.on("open-xhr-start",h),a){var g=s&&s.resolve();if(!c&&!s){var m=1,v=document.createTextNode(m);new a(b).observe(v,{characterData:!0})}}else r.on("fn-end",(function(e){e[0]&&e[0].type===u||b()}));function b(){for(var e=0;e<l.length;e++)h(0,l[e]);l.length&&(l=[])}function y(e,t){return t}return n}var Y="fetch-",X=Y+"body-",J=["arrayBuffer","blob","json","text","formData"],Q=p.gm.Request,ee=p.gm.Response,te="prototype";const re={};function ne(e){const t=function(e){return(e||B.ee).get("fetch")}(e);if(!(Q&&ee&&p.gm.fetch))return t;if(re[t.debugId]++)return t;function r(e,r,n){var i=e[r];"function"==typeof i&&(e[r]=function(){var e,r=[...arguments],o={};t.emit(n+"before-start",[r],o),o[B.P]&&o[B.P].dt&&(e=o[B.P].dt);var a=i.apply(this,r);return t.emit(n+"start",[r,e],a),a.then((function(e){return t.emit(n+"end",[null,e],a),e}),(function(e){throw t.emit(n+"end",[e],a),e}))})}return re[t.debugId]=1,J.forEach((e=>{r(Q[te],e,X),r(ee[te],e,X)})),r(p.gm,"fetch",Y),t.on(Y+"end",(function(e,r){var n=this;if(r){var i=r.headers.get("content-length");null!==i&&(n.rxSize=i),t.emit(Y+"done",[null,r],n)}else t.emit(Y+"done",[e],n)})),t}var ie=i(7485),oe=i(5603);class ae{constructor(e){this.agentIdentifier=e}generateTracePayload(e){if(!this.shouldGenerateTrace(e))return null;var t=(0,oe.o)(this.agentIdentifier);if(!t)return null;var n=(t.accountID||"").toString()||null,i=(t.agentID||"").toString()||null,o=(t.trustKey||"").toString()||null;if(!n||!i)return null;var a=(0,r.ZF)(),s=(0,r.el)(),c=Date.now(),u={spanId:a,traceId:s,timestamp:c};return(e.sameOrigin||this.isAllowedOrigin(e)&&this.useTraceContextHeadersForCors())&&(u.traceContextParentHeader=this.generateTraceContextParentHeader(a,s),u.traceContextStateHeader=this.generateTraceContextStateHeader(a,c,n,i,o)),(e.sameOrigin&&!this.excludeNewrelicHeader()||!e.sameOrigin&&this.isAllowedOrigin(e)&&this.useNewrelicHeaderForCors())&&(u.newrelicHeader=this.generateTraceHeader(a,s,c,n,i,o)),u}generateTraceContextParentHeader(e,t){return"00-"+t+"-"+e+"-01"}generateTraceContextStateHeader(e,t,r,n,i){return i+"@nr=0-1-"+r+"-"+n+"-"+e+"----"+t}generateTraceHeader(e,t,r,n,i,o){if(!("function"==typeof p.gm?.btoa))return null;var a={v:[0,1],d:{ty:"Browser",ac:n,ap:i,id:e,tr:t,ti:r}};return o&&n!==o&&(a.d.tk=o),btoa((0,j.A)(a))}shouldGenerateTrace(e){return this.isDtEnabled()&&this.isAllowedOrigin(e)}isAllowedOrigin(e){var t=!1,r={};if((0,s.gD)(this.agentIdentifier,"distributed_tracing")&&(r=(0,s.D0)(this.agentIdentifier).distributed_tracing),e.sameOrigin)t=!0;else if(r.allowed_origins instanceof Array)for(var n=0;n<r.allowed_origins.length;n++){var i=(0,ie.D)(r.allowed_origins[n]);if(e.hostname===i.hostname&&e.protocol===i.protocol&&e.port===i.port){t=!0;break}}return t}isDtEnabled(){var e=(0,s.gD)(this.agentIdentifier,"distributed_tracing");return!!e&&!!e.enabled}excludeNewrelicHeader(){var e=(0,s.gD)(this.agentIdentifier,"distributed_tracing");return!!e&&!!e.exclude_newrelic_header}useNewrelicHeaderForCors(){var e=(0,s.gD)(this.agentIdentifier,"distributed_tracing");return!!e&&!1!==e.cors_use_newrelic_header}useTraceContextHeadersForCors(){var e=(0,s.gD)(this.agentIdentifier,"distributed_tracing");return!!e&&!!e.cors_use_tracecontext_headers}}var se=i(9300),ce=i(7295),ue=["load","error","abort","timeout"],de=ue.length,le=(0,R.dV)().o.REQ,fe=(0,R.dV)().o.XHR;class he extends b{static featureName=se.T;constructor(e,t=!0){super(e,se.T,t),this.dt=new ae(e.agentIdentifier),this.handler=(e,t,r,n)=>(0,x.p)(e,t,r,n,this.ee);try{const e={xmlhttprequest:"xhr",fetch:"fetch",beacon:"beacon"};p.gm?.performance?.getEntriesByType("resource").forEach((t=>{if(t.initiatorType in e&&0!==t.responseStatus){const r={status:t.responseStatus},n={rxSize:t.transferSize,duration:Math.floor(t.duration),cbTime:0};pe(r,t.name),this.handler("xhr",[r,n,t.startTime,t.responseEnd,e[t.initiatorType]],void 0,a.K7.ajax)}}))}catch(e){}ne(this.ee),Z(this.ee),function(e,t,r,n){function i(e){var t=this;t.totalCbs=0,t.called=0,t.cbTime=0,t.end=R,t.ended=!1,t.xhrGuids={},t.lastSize=null,t.loadCaptureCalled=!1,t.params=this.params||{},t.metrics=this.metrics||{},e.addEventListener("load",(function(r){T(t,e)}),(0,A.jT)(!1)),p.lR||e.addEventListener("progress",(function(e){t.lastSize=e.loaded}),(0,A.jT)(!1))}function o(e){this.params={method:e[0]},pe(this,e[1]),this.metrics={}}function s(t,r){e.loader_config.xpid&&this.sameOrigin&&r.setRequestHeader("X-NewRelic-ID",e.loader_config.xpid);var i=n.generateTracePayload(this.parsedOrigin);if(i){var o=!1;i.newrelicHeader&&(r.setRequestHeader("newrelic",i.newrelicHeader),o=!0),i.traceContextParentHeader&&(r.setRequestHeader("traceparent",i.traceContextParentHeader),i.traceContextStateHeader&&r.setRequestHeader("tracestate",i.traceContextStateHeader),o=!0),o&&(this.dt=i)}}function c(e,r){var n=this.metrics,i=e[0],o=this;if(n&&i){var a=G(i);a&&(n.txSize=a)}this.startTime=(0,S.t)(),this.body=i,this.listener=function(e){try{"abort"!==e.type||o.loadCaptureCalled||(o.params.aborted=!0),("load"!==e.type||o.called===o.totalCbs&&(o.onloadCalled||"function"!=typeof r.onload)&&"function"==typeof o.end)&&o.end(r)}catch(e){try{t.emit("internal-error",[e])}catch(e){}}};for(var s=0;s<de;s++)r.addEventListener(ue[s],this.listener,(0,A.jT)(!1))}function u(e,t,r){this.cbTime+=e,t?this.onloadCalled=!0:this.called+=1,this.called!==this.totalCbs||!this.onloadCalled&&"function"==typeof r.onload||"function"!=typeof this.end||this.end(r)}function d(e,t){var r=""+V(e)+!!t;this.xhrGuids&&!this.xhrGuids[r]&&(this.xhrGuids[r]=!0,this.totalCbs+=1)}function l(e,t){var r=""+V(e)+!!t;this.xhrGuids&&this.xhrGuids[r]&&(delete this.xhrGuids[r],this.totalCbs-=1)}function f(){this.endTime=(0,S.t)()}function h(e,r){r instanceof fe&&"load"===e[0]&&t.emit("xhr-load-added",[e[1],e[2]],r)}function g(e,r){r instanceof fe&&"load"===e[0]&&t.emit("xhr-load-removed",[e[1],e[2]],r)}function m(e,t,r){t instanceof fe&&("onload"===r&&(this.onload=!0),("load"===(e[0]&&e[0].type)||this.onload)&&(this.xhrCbStart=(0,S.t)()))}function v(e,r){this.xhrCbStart&&t.emit("xhr-cb-time",[(0,S.t)()-this.xhrCbStart,this.onload,r],r)}function b(e){var t,r=e[1]||{};if("string"==typeof e[0]?0===(t=e[0]).length&&p.RI&&(t=""+p.gm.location.href):e[0]&&e[0].url?t=e[0].url:p.gm?.URL&&e[0]&&e[0]instanceof URL?t=e[0].href:"function"==typeof e[0].toString&&(t=e[0].toString()),"string"==typeof t&&0!==t.length){t&&(this.parsedOrigin=(0,ie.D)(t),this.sameOrigin=this.parsedOrigin.sameOrigin);var i=n.generateTracePayload(this.parsedOrigin);if(i&&(i.newrelicHeader||i.traceContextParentHeader))if(e[0]&&e[0].headers)s(e[0].headers,i)&&(this.dt=i);else{var o={};for(var a in r)o[a]=r[a];o.headers=new Headers(r.headers||{}),s(o.headers,i)&&(this.dt=i),e.length>1?e[1]=o:e.push(o)}}function s(e,t){var r=!1;return t.newrelicHeader&&(e.set("newrelic",t.newrelicHeader),r=!0),t.traceContextParentHeader&&(e.set("traceparent",t.traceContextParentHeader),t.traceContextStateHeader&&e.set("tracestate",t.traceContextStateHeader),r=!0),r}}function y(e,t){this.params={},this.metrics={},this.startTime=(0,S.t)(),this.dt=t,e.length>=1&&(this.target=e[0]),e.length>=2&&(this.opts=e[1]);var r,n=this.opts||{},i=this.target;"string"==typeof i?r=i:"object"==typeof i&&i instanceof le?r=i.url:p.gm?.URL&&"object"==typeof i&&i instanceof URL&&(r=i.href),pe(this,r);var o=(""+(i&&i instanceof le&&i.method||n.method||"GET")).toUpperCase();this.params.method=o,this.body=n.body,this.txSize=G(n.body)||0}function w(e,t){if(this.endTime=(0,S.t)(),this.params||(this.params={}),(0,ce.iW)(this.params))return;let n;this.params.status=t?t.status:0,"string"==typeof this.rxSize&&this.rxSize.length>0&&(n=+this.rxSize);const i={txSize:this.txSize,rxSize:n,duration:(0,S.t)()-this.startTime};r("xhr",[this.params,i,this.startTime,this.endTime,"fetch"],this,a.K7.ajax)}function R(e){const t=this.params,n=this.metrics;if(!this.ended){this.ended=!0;for(let t=0;t<de;t++)e.removeEventListener(ue[t],this.listener,!1);t.aborted||(0,ce.iW)(t)||(n.duration=(0,S.t)()-this.startTime,this.loadCazptureCalled||4!==e.readyState?null==t.status&&(t.status=0):T(this,e),n.cbTime=this.cbTime,r("xhr",[t,n,this.startTime,this.endTime,"xhr"],this,a.K7.ajax))}}function T(e,r){e.params.status=r.status;var n=function(e,t){var r=e.responseType;return"json"===r&&null!==t?t:"arraybuffer"===r||"blob"===r||"json"===r?G(e.response):"text"===r||""===r||void 0===r?G(e.responseText):void 0}(r,e.lastSize);if(n&&(e.metrics.rxSize=n),e.sameOrigin){var i=r.getResponseHeader("X-NewRelic-App-Data");i&&((0,x.p)(O.rs,["Ajax/CrossApplicationTracing/Header/Seen"],void 0,a.K7.metrics,t),e.params.cat=i.split(", ").pop())}e.loadCaptureCalled=!0}t.on("new-xhr",i),t.on("open-xhr-start",o),t.on("open-xhr-end",s),t.on("send-xhr-start",c),t.on("xhr-cb-time",u),t.on("xhr-load-added",d),t.on("xhr-load-removed",l),t.on("xhr-resolved",f),t.on("addEventListener-end",h),t.on("removeEventListener-end",g),t.on("fn-end",v),t.on("fetch-before-start",b),t.on("fetch-start",y),t.on("fn-start",m),t.on("fetch-done",w)}(e,this.ee,this.handler,this.dt),this.importAggregator(e)}}function pe(e,t){var r=(0,ie.D)(t),n=e.params||e;n.hostname=r.hostname,n.port=r.port,n.protocol=r.protocol,n.host=r.hostname+":"+r.port,n.pathname=r.pathname,e.parsedOrigin=r,e.sameOrigin=r.sameOrigin}const ge={},me=["pushState","replaceState"];function ve(e){const t=function(e){return(e||B.ee).get("history")}(e);return!p.RI||ge[t.debugId]++||(ge[t.debugId]=1,(0,W.YM)(t).inPlace(window.history,me,"-")),t}var be=i(3738);const{He:ye,bD:we,d3:Re,Kp:xe,TZ:Te,Lc:Ae,uP:Ee,Rz:Se}=be;class Ne extends b{static featureName=Te;constructor(e,t=!0){super(e,Te,t);if(!(0,m.V)(this.agentIdentifier))return void this.deregisterDrain();const r=this.ee;let n;ve(r),this.eventsEE=(0,F.u)(r),this.eventsEE.on(Ee,(function(e,t){this.bstStart=(0,S.t)()})),this.eventsEE.on(Ae,(function(e,t){(0,x.p)("bst",[e[0],t,this.bstStart,(0,S.t)()],void 0,a.K7.sessionTrace,r)})),r.on(Se+Re,(function(e){this.time=(0,S.t)(),this.startPath=location.pathname+location.hash})),r.on(Se+xe,(function(e){(0,x.p)("bstHist",[location.pathname+location.hash,this.startPath,this.time],void 0,a.K7.sessionTrace,r)}));try{n=new PerformanceObserver((e=>{const t=e.getEntries();(0,x.p)(ye,[t],void 0,a.K7.sessionTrace,r)})),n.observe({type:we,buffered:!0})}catch(e){}this.importAggregator(e,{resourceObserver:n})}}var Oe=i(2614);class _e extends b{static featureName=t.TZ;#i;#o;constructor(e,r=!0){let n;super(e,t.TZ,r),this.replayRunning=!1,this.#o=e;try{n=JSON.parse(localStorage.getItem("".concat(Oe.H3,"_").concat(Oe.uh)))}catch(e){}(0,g.SR)(e.agentIdentifier)&&this.ee.on(t.G4.RECORD,(()=>this.#a())),this.#s(n)?(this.#i=n?.sessionReplayMode,this.#c()):this.importAggregator(e),this.ee.on("err",(e=>{this.replayRunning&&(this.errorNoticed=!0,(0,x.p)(t.G4.ERROR_DURING_REPLAY,[e],void 0,this.featureName,this.ee))})),this.ee.on(t.G4.REPLAY_RUNNING,(e=>{this.replayRunning=e}))}#s(e){return e&&(e.sessionReplayMode===Oe.g.FULL||e.sessionReplayMode===Oe.g.ERROR)||(0,g.Aw)(this.agentIdentifier)}#u=!1;async#c(e){if(!this.#u){this.#u=!0;try{const{Recorder:t}=await Promise.all([i.e(478),i.e(249)]).then(i.bind(i,8589));this.recorder??=new t({mode:this.#i,agentIdentifier:this.agentIdentifier,trigger:e,ee:this.ee}),this.recorder.startRecording(),this.abortHandler=this.recorder.stopRecording}catch(e){}this.importAggregator(this.#o,{recorder:this.recorder,errorNoticed:this.errorNoticed})}}#a(){this.featAggregate?this.featAggregate.mode!==Oe.g.FULL&&this.featAggregate.initializeRecording(Oe.g.FULL,!0):(this.#i=Oe.g.FULL,this.#c(t.Qb.API),this.recorder&&this.recorder.parent.mode!==Oe.g.FULL&&(this.recorder.parent.mode=Oe.g.FULL,this.recorder.stopRecording(),this.recorder.startRecording(),this.abortHandler=this.recorder.stopRecording))}}var Ie=i(3962);class je extends b{static featureName=Ie.TZ;constructor(e,t=!0){if(super(e,Ie.TZ,t),!p.RI||!(0,R.dV)().o.MO)return;const r=ve(this.ee);Ie.tC.forEach((e=>{(0,A.sp)(e,(e=>{a(e)}),!0)}));const n=()=>(0,x.p)("newURL",[(0,S.t)(),""+window.location],void 0,this.featureName,this.ee);r.on("pushState-end",n),r.on("replaceState-end",n);try{this.removeOnAbort=new AbortController}catch(e){}(0,A.sp)("popstate",(e=>(0,x.p)("newURL",[e.timeStamp,""+window.location],void 0,this.featureName,this.ee)),!0,this.removeOnAbort?.signal);let i=!1;const o=new((0,R.dV)().o.MO)(((e,t)=>{i||(i=!0,requestAnimationFrame((()=>{(0,x.p)("newDom",[(0,S.t)()],void 0,this.featureName,this.ee),i=!1})))})),a=(0,v.s)((e=>{(0,x.p)("newUIEvent",[e],void 0,this.featureName,this.ee),o.observe(document.body,{attributes:!0,childList:!0,subtree:!0,characterData:!0})}),100,{leading:!0});this.abortHandler=function(){this.removeOnAbort?.abort(),o.disconnect(),this.abortHandler=void 0},this.importAggregator(e,{domObserver:o})}}var Pe=i(7378);const Ce={},ke=["appendChild","insertBefore","replaceChild"];function Le(e){const t=function(e){return(e||B.ee).get("jsonp")}(e);if(!p.RI||Ce[t.debugId])return t;Ce[t.debugId]=!0;var r=(0,W.YM)(t),n=/[?&](?:callback|cb)=([^&#]+)/,i=/(.*)\.([^.]+)/,o=/^(\w+)(\.|$)(.*)$/;function a(e,t){if(!e)return t;const r=e.match(o),n=r[1];return a(r[3],t[n])}return r.inPlace(Node.prototype,ke,"dom-"),t.on("dom-start",(function(e){!function(e){if(!e||"string"!=typeof e.nodeName||"script"!==e.nodeName.toLowerCase())return;if("function"!=typeof e.addEventListener)return;var o=(s=e.src,c=s.match(n),c?c[1]:null);var s,c;if(!o)return;var u=function(e){var t=e.match(i);if(t&&t.length>=3)return{key:t[2],parent:a(t[1],window)};return{key:e,parent:window}}(o);if("function"!=typeof u.parent[u.key])return;var d={};function l(){t.emit("jsonp-end",[],d),e.removeEventListener("load",l,(0,A.jT)(!1)),e.removeEventListener("error",f,(0,A.jT)(!1))}function f(){t.emit("jsonp-error",[],d),t.emit("jsonp-end",[],d),e.removeEventListener("load",l,(0,A.jT)(!1)),e.removeEventListener("error",f,(0,A.jT)(!1))}r.inPlace(u.parent,[u.key],"cb-",d),e.addEventListener("load",l,(0,A.jT)(!1)),e.addEventListener("error",f,(0,A.jT)(!1)),t.emit("new-jsonp",[e.src],d)}(e[0])})),t}const He={};function De(e){const t=function(e){return(e||B.ee).get("promise")}(e);if(He[t.debugId])return t;He[t.debugId]=!0;var r=t.context,n=(0,W.YM)(t),i=p.gm.Promise;return i&&function(){function e(r){var o=t.context(),a=n(r,"executor-",o,null,!1);const s=Reflect.construct(i,[a],e);return t.context(s).getCtx=function(){return o},s}p.gm.Promise=e,Object.defineProperty(e,"name",{value:"Promise"}),e.toString=function(){return i.toString()},Object.setPrototypeOf(e,i),["all","race"].forEach((function(r){const n=i[r];e[r]=function(e){let i=!1;[...e||[]].forEach((e=>{this.resolve(e).then(a("all"===r),a(!1))}));const o=n.apply(this,arguments);return o;function a(e){return function(){t.emit("propagate",[null,!i],o,!1,!1),i=i||!e}}}})),["resolve","reject"].forEach((function(r){const n=i[r];e[r]=function(e){const r=n.apply(this,arguments);return e!==r&&t.emit("propagate",[e,!0],r,!1,!1),r}})),e.prototype=i.prototype;const o=i.prototype.then;i.prototype.then=function(...e){var i=this,a=r(i);a.promise=i,e[0]=n(e[0],"cb-",a,null,!1),e[1]=n(e[1],"cb-",a,null,!1);const s=o.apply(this,e);return a.nextPromise=s,t.emit("propagate",[i,!0],s,!1,!1),s},i.prototype.then[W.Jt]=o,t.on("executor-start",(function(e){e[0]=n(e[0],"resolve-",this,null,!1),e[1]=n(e[1],"resolve-",this,null,!1)})),t.on("executor-err",(function(e,t,r){e[1](r)})),t.on("cb-end",(function(e,r,n){t.emit("propagate",[n,!0],this.nextPromise,!1,!1)})),t.on("propagate",(function(e,r,n){this.getCtx&&!r||(this.getCtx=function(){if(e instanceof Promise)var r=t.context(e);return r&&r.getCtx?r.getCtx():this})}))}(),t}const Me={},Ke="setTimeout",Ue="setInterval",Ve="clearTimeout",Ge="-start",Fe=[Ke,"setImmediate",Ue,Ve,"clearImmediate"];function Be(e){const t=function(e){return(e||B.ee).get("timer")}(e);if(Me[t.debugId]++)return t;Me[t.debugId]=1;var r=(0,W.YM)(t);return r.inPlace(p.gm,Fe.slice(0,2),Ke+"-"),r.inPlace(p.gm,Fe.slice(2,3),Ue+"-"),r.inPlace(p.gm,Fe.slice(3),Ve+"-"),t.on(Ue+Ge,(function(e,t,n){e[0]=r(e[0],"fn-",null,n)})),t.on(Ke+Ge,(function(e,t,n){this.method=n,this.timerDuration=isNaN(e[1])?0:+e[1],e[0]=r(e[0],"fn-",this,n)})),t}const We={};function ze(e){const t=function(e){return(e||B.ee).get("mutation")}(e);if(!p.RI||We[t.debugId])return t;We[t.debugId]=!0;var r=(0,W.YM)(t),n=p.gm.MutationObserver;return n&&(window.MutationObserver=function(e){return this instanceof n?new n(r(e,"fn-")):n.apply(this,arguments)},MutationObserver.prototype=n.prototype),t}const{TZ:qe,d3:Ze,Kp:Ye,$p:Xe,wW:Je,e5:Qe,tH:$e,uP:et,rw:tt,Lc:rt}=Pe;class nt extends b{static featureName=qe;constructor(e,t=!0){if(super(e,qe,t),!p.RI)return;try{this.removeOnAbort=new AbortController}catch(e){}let r,n=0;const i=this.ee.get("tracer"),o=Le(this.ee),a=De(this.ee),s=Be(this.ee),c=Z(this.ee),u=this.ee.get("events"),d=ne(this.ee),l=ve(this.ee),f=ze(this.ee);function h(e,t){l.emit("newURL",[""+window.location,t])}function g(){n++,r=window.location.hash,this[et]=(0,S.t)()}function m(){n--,window.location.hash!==r&&h(0,!0);var e=(0,S.t)();this[Qe]=~~this[Qe]+e-this[et],this[rt]=e}function v(e,t){e.on(t,(function(){this[t]=(0,S.t)()}))}this.ee.on(et,g),a.on(tt,g),o.on(tt,g),this.ee.on(rt,m),a.on(Je,m),o.on(Je,m),this.ee.on("fn-err",((...t)=>{t[2]?.__newrelic?.[e.agentIdentifier]||(0,x.p)("function-err",[...t],void 0,this.featureName,this.ee)})),this.ee.buffer([et,rt,"xhr-resolved"],this.featureName),u.buffer([et],this.featureName),s.buffer(["setTimeout"+Ye,"clearTimeout"+Ze,et],this.featureName),c.buffer([et,"new-xhr","send-xhr"+Ze],this.featureName),d.buffer([$e+Ze,$e+"-done",$e+Xe+Ze,$e+Xe+Ye],this.featureName),l.buffer(["newURL"],this.featureName),f.buffer([et],this.featureName),a.buffer(["propagate",tt,Je,"executor-err","resolve"+Ze],this.featureName),i.buffer([et,"no-"+et],this.featureName),o.buffer(["new-jsonp","cb-start","jsonp-error","jsonp-end"],this.featureName),v(d,$e+Ze),v(d,$e+"-done"),v(o,"new-jsonp"),v(o,"jsonp-end"),v(o,"cb-start"),l.on("pushState-end",h),l.on("replaceState-end",h),window.addEventListener("hashchange",h,(0,A.jT)(!0,this.removeOnAbort?.signal)),window.addEventListener("load",h,(0,A.jT)(!0,this.removeOnAbort?.signal)),window.addEventListener("popstate",(function(){h(0,n>1)}),(0,A.jT)(!0,this.removeOnAbort?.signal)),this.abortHandler=this.#n,this.importAggregator(e)}#n(){this.removeOnAbort?.abort(),this.abortHandler=void 0}}var it=i(3333);class ot extends b{static featureName=it.TZ;constructor(e,t=!0){super(e,it.TZ,t);const r=[e.init.page_action.enabled,e.init.performance.capture_marks,e.init.performance.capture_measures,e.init.user_actions.enabled];p.RI&&e.init.user_actions.enabled&&(it.Zp.forEach((e=>(0,A.sp)(e,(e=>(0,x.p)("ua",[e],void 0,this.featureName,this.ee)),!0))),it.qN.forEach((e=>(0,A.sp)(e,(e=>(0,x.p)("ua",[e],void 0,this.featureName,this.ee)))))),r.some((e=>e))?this.importAggregator(e):this.deregisterDrain()}}var at=i(993),st=i(3785);class ct extends b{static featureName=at.TZ;constructor(e,t=!0){super(e,at.TZ,t);const r=this.ee;this.ee.on("wrap-logger-end",(function([e]){const{level:t,customAttributes:n}=this;(0,st.R)(r,e,n,t)})),this.importAggregator(e)}}new class extends o{constructor(t,r){super(r),p.gm?(this.features={},(0,R.bQ)(this.agentIdentifier,this),this.desiredFeatures=new Set(t.features||[]),this.desiredFeatures.add(w),this.runSoftNavOverSpa=[...this.desiredFeatures].some((e=>e.featureName===a.K7.softNav)),(0,d.j)(this,t,t.loaderType||"agent"),this.run()):(0,e.R)(21)}get config(){return{info:this.info,init:this.init,loader_config:this.loader_config,runtime:this.runtime}}run(){try{const t=u(this.agentIdentifier),r=[...this.desiredFeatures];r.sort(((e,t)=>a.P3[e.featureName]-a.P3[t.featureName])),r.forEach((r=>{if(!t[r.featureName]&&r.featureName!==a.K7.pageViewEvent)return;if(this.runSoftNavOverSpa&&r.featureName===a.K7.spa)return;if(!this.runSoftNavOverSpa&&r.featureName===a.K7.softNav)return;const n=function(e){switch(e){case a.K7.ajax:return[a.K7.jserrors];case a.K7.sessionTrace:return[a.K7.ajax,a.K7.pageViewEvent];case a.K7.sessionReplay:return[a.K7.sessionTrace];case a.K7.pageViewTiming:return[a.K7.pageViewEvent];default:return[]}}(r.featureName).filter((e=>!(e in this.features)));n.length>0&&(0,e.R)(36,{targetFeature:r.featureName,missingDependencies:n}),this.features[r.featureName]=new r(this)}))}catch(t){(0,e.R)(22,t);for(const e in this.features)this.features[e].abortHandler?.();const r=(0,R.Zm)();delete r.initializedAgents[this.agentIdentifier]?.api,delete r.initializedAgents[this.agentIdentifier]?.features,delete this.sharedAggregator;return r.ee.get(this.agentIdentifier).abort(),!1}}}({features:[he,w,N,Ne,_e,_,D,ot,ct,je,nt],loaderType:"spa"})})()})();</script> <meta name="locale" content="Global"> <meta name="viewport" content="width=device-width"> <title> Workplace Conflict Prevention & Resolution Program | JAMS Pathways</title> <meta name="title" content="Conflict Resolution & Prevention Services And Training | JAMS Pathways"/><meta name="description" content="Prevent and resolve workplace conflict. Improve communication & collaboration among your employees with conflict resolution and preventation services and training."/><meta name="keywords" content="Conflict resolution, conflict preventation, resolve a conflict, conflict resolution service, prevent a conflict, avoid a conflict"/><meta name="robots" content="index, follow"/><meta name="googlebot" content="index, follow"/><meta property="og:title" content="JAMS Pathways"/> <meta property="og:description" content="JAMS Pathways"/> <meta property="og:type" content=""/> <meta property="og:image" content=""/> <meta property="og:url" content=""/> <meta name="twitter:card" content=""/> <meta property="og:site_name" content=""/> <meta name="twitter:image:alt" content=""/> <link rel="canonical" href="https://www.jamspathways.com/services/conflict-resolution"/> <link rel="shortcut icon" href="/_assets/images/_core/favicon/favicon.ico" type="image/x-icon"> <link rel="apple-touch-icon" href="/_assets/images/_core/favicon/apple-touch-icon.png"> <link rel="apple-touch-icon" sizes="57x57" href="/_assets/images/_core/favicon/apple-touch-icon-57x57.png"> <link rel="apple-touch-icon" sizes="72x72" href="/_assets/images/_core/favicon/apple-touch-icon-72x72.png"> <link rel="apple-touch-icon" sizes="76x76" href="/_assets/images/_core/favicon/apple-touch-icon-76x76.png"> <link rel="apple-touch-icon" sizes="114x114" href="/_assets/images/_core/favicon/apple-touch-icon-114x114.png"> <link rel="apple-touch-icon" sizes="120x120" href="/_assets/images/_core/favicon/apple-touch-icon-120x120.png"> <link rel="apple-touch-icon" sizes="144x144" href="/_assets/images/_core/favicon/apple-touch-icon-144x144.png"> <link rel="apple-touch-icon" sizes="152x152" href="/_assets/images/_core/favicon/apple-touch-icon-152x152.png"> <link rel="apple-touch-icon" sizes="180x180" href="/_assets/images/_core/favicon/apple-touch-icon-180x180.png"> <link rel="preconnect" href="https://use.typekit.net" crossorigin /> <link rel="preconnect" href="https://p.typekit.net" crossorigin /> <link rel="preload" href="https://use.typekit.net/yeg4gnt.css" as="style" /> <link rel="stylesheet" href="https://use.typekit.net/yeg4gnt.css" /> <link rel="stylesheet" href="/_assets/css/global.css?v=0136811830"/> <link rel="stylesheet" href="/_assets/css/header.css?v=0136811830"/> <link rel="stylesheet" href="/_assets/css/footer.css?v=0136811830"/> <link rel="stylesheet" href="/_assets/css/fab.css?v=0136811830"/> <link rel="stylesheet" href="/_assets/css/modal.css?v=0136811830"/> <link rel="stylesheet" href="/_assets/css/breadcrumb.css?v=0136811830"/> <link rel="stylesheet" href="/_assets/css/hero-compact.css?v=0136811830"/> <link rel="stylesheet" href="/_assets/css/cycle-section.css?v=0136811830"/> <link rel="stylesheet" href="/_assets/css/cards-icon-left.css?v=0136811830"/> <link rel="stylesheet" href="/_assets/css/card-icon.css?v=0136811830"/> <link rel="stylesheet" href="/_assets/css/view-sources.css?v=0136811830"/> <link rel="stylesheet" href="/_assets/css/path-steps.css?v=0136811830"/> <link rel="stylesheet" href="/_assets/css/transform-workplace.css?v=0136811830"/> <link rel="stylesheet" href="/_assets/css/why-choose-us.css?v=0136811830"/> <link rel="stylesheet" href="/_assets/css/quote.css?v=0136811830"/> <link rel="stylesheet" href="/_assets/css/divider.css?v=0136811830"/> <link rel="stylesheet" href="/_assets/css/cards-transparent.css?v=0136811830"/> <link rel="stylesheet" href="/_assets/css/conflict-prevention-faq.css?v=0136811830"/> <link rel="stylesheet" href="/_assets/css/book-free-call.css?v=0136811830"/> <link rel="stylesheet" href="/_assets/css/play-book.css?v=0136811830"/> <link rel="stylesheet" href="/_assets/css/lead-drawer.css?v=0136811830"/> <link rel="stylesheet" href="https://fonts.googleapis.com/css2?family=Material+Symbols+Outlined:opsz,wght,FILL,GRAD@48,400,0,0&display=swap"/> <link rel="stylesheet" href="/_assets/vendor/swiper-bundle.min.css"/> <link rel="stylesheet" href="/_assets/vendor/aos.min.css" />    <script> (function (w, d, s, l, i) { w[l] = w[l] || []; w[l].push({ "gtm.start": new Date().getTime(), event: "gtm.js" }); var f = d.getElementsByTagName(s)[0], j = d.createElement(s), dl = l != "dataLayer" ? "&l=" + l : ""; j.async = true; j.src = "https://www.googletagmanager.com/gtm.js?id=" + i + dl; f.parentNode.insertBefore(j, f); })(window, document, "script", "dataLayer", "GTM-M24MJ86Z"); </script>  <script type="application/ld+json"> { "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [ { "@type": "Question", "name": "How can my organization benefit from the Conflict Resolution Program?", "acceptedAnswer": { "@type": "Answer", "text": "Through the Conflict Resolution Program, you can expect a multitude of benefits. Our program fosters a workplace environment that embodies open discussion, interactive workshops and creative solutions—all of which cater to effective communication, improved teamwork, job satisfaction and an inclusive working environment. All these can lead to increased productivity and employee retention, improving overall business performance." } }, { "@type": "Question", "name": "What are the benefits of the Conflict Resolution Program?", "acceptedAnswer": { "@type": "Answer", "text": "The Conflict Resolution Program helps transform workplace environments and advances communication. It can significantly enhance team collaboration and promotes an integral culture of inclusivity. These shifts not only change the work atmosphere for the better, but also help boost employee engagement, productivity and affinity toward the company. Such a transformation can significantly contribute to improving overall organizational performance and building lasting success." } }, { "@type": "Question", "name": "Can the Conflict Resolution Program resolve any type of conflict?", "acceptedAnswer": { "@type": "Answer", "text": "The Conflict Resolution Program can resolve many workplace conflicts. From minor tensions disrupting daily operations to major grievances stemming from perceived discrimination or a toxic workplace environment, the program aims to address every possible issue and paves the way for candid discussions and the ultimate resolution of conflicts. " } }, { "@type": "Question", "name": "Is the Conflict Resolution Program generic or tailored to my organization's needs?", "acceptedAnswer": { "@type": "Answer", "text": "While the Conflict Resolution Program is based on a structured approach, it is entirely customizable. The interventions that we design, the topics we focus on during workshops and the overall developmental patterns of team members are all tailored according to your company, your industry and your team's specific needs. " } }, { "@type": "Question", "name": "How long is the duration of the Conflict Resolution Program?", "acceptedAnswer": { "@type": "Answer", "text": "The duration of the Conflict Resolution Program varies based on your needs. We work around your company's requirements and goals. Thus, our approach can take anywhere from a few focused hours to months of comprehensive, broad-based engagement, so that we may cover all areas of potential." } }, { "@type": "Question", "name": "How much does the Conflict Resolution Program cost?", "acceptedAnswer": { "@type": "Answer", "text": "Our pricing is as customized as our programs. Cost will vary depending on whether you need a single training course or a multistep conflict prevention and resolution program. We will work closely with you to tailor the program that will be beneficial to your organization’s needs at a price you can afford." } }, { "@type": "Question", "name": "What is JAMS Pathways Conflict Resolution Program PATH?", "acceptedAnswer": { "@type": "Answer", "text": "JAMS Pathways’ Conflict Resolution Program, is a step-by-step approach designed to transform workplace conflict into team unity and optimal business performance. The program comprises of four steps, represented by the acronym PATH:<br/><br/><b>P: Preliminary assessment</b><br/>We begin with a thorough preliminary assessment of your organization's culture, major challenges and needs. This foundational step helps us understand the unique dynamics at play.<br/><br/><b>A: Analyze and design</b><br/>Next, we analyze the insights gathered from the assessment and design a bespoke intervention tailored to your unique situation. This step enables us to customize our approach to your specific conflicts and organizational context.<br/><br/><b>T: Targeted facilitation</b><br/>Our experienced facilitators guide your team through targeted topics, workshops and one-on-one meetings to create joint solutions. This interactive step fosters collaboration and empowers your team to resolve conflicts constructively.<br/><br/><b>H: Highlight and craft</b><br/>The final step involves reflecting on the learning from our journey together, highlighting progress and crafting a road map with agreed new practices. This promotes long-lasting change and continuous improvement within your organization.<br/><br/>We believe following this PATH will lead to team unity, a harmonious work environment and enhanced productivity." } }, { "@type": "Question", "name": "Can the Conflict Resolution Program help resolve conflict between different departments?", "acceptedAnswer": { "@type": "Answer", "text": "Absolutely. Our program is structured to combat conflicts at various levels throughout the organization, including different departments. Our primary aim is to facilitate communication and understanding between different sectors of the company, establish an environment of cooperation and replace barriers with bridges." } }, { "@type": "Question", "name": "How does the Conflict Resolution Program promote effective communication in the workplace?", "acceptedAnswer": { "@type": "Answer", "text": "The Conflict Resolution Program warrants effective communication by not only encouraging open discussions, but also facilitating interactive workshops, one-on-one meetings and candid conversations. This open-door approach nurtures a culture of transparency, contributes to issue resolution and helps individuals and teams grow by providing constructive feedback." } }, { "@type": "Question", "name": "Is the Conflict Resolution Program designed to handle urgent and escalated conflict situations?", "acceptedAnswer": { "@type": "Answer", "text": "The Conflict Resolution Program prioritizes proactivity but is also flexible enough to address escalated situations in need of urgent intervention. Program resources are adjusted according to the conditions and requirements. Its aim is to effectively manage and de-escalate both immediate and long-standing conflict scenarios, helping your organization restore peace and productivity." } }, { "@type": "Question", "name": "How is the Conflict Resolution Program different from other conflict resolution training courses available?", "acceptedAnswer": { "@type": "Answer", "text": "Unlike other conflict resolution trainings, our program encompasses a neutrality-based approach in which we do not take sides. This impartiality builds trust and a safe environment, making our program highly effective. Furthermore, all our solution plans and interventions are tailored to resonate with your specific needs, ensuring successful outcomes." } }] } </script> </head> <body class="">  <noscript> <iframe src="https://www.googletagmanager.com/ns.html?id=GTM-M24MJ86Z" height="0" width="0" style="display:none;visibility:hidden"></iframe> </noscript>  <header data-component="header" class="section header" x-data="header" @resize.window="resize" @scroll.window="scroll"> <div class="top-bar" x-ref="topBar" x-intersect:leave="stickyToggle(true)" x-intersect:enter.margin.full="stickyToggle(false)"> <nav class="top-bar-menu" role="navigation" aria-label="Secondary Navigation"> <ul id="secondary-menu" class="nav" label="Secondary Menu"> <li class="nav-item"> <a href="#" class="modal-trigger nav-link" data-modal="contact-form"> <span class="nav-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="14" height="10" viewBox="0 0 14 10"> <path fill="currentColor" d="M1 10a.985.985 0 0 1-.33-.067l4.294-4.15L6.7 7.408a.456.456 0 0 0 .631-.008l1.745-1.68 4.431 4.147a.987.987 0 0 1-.48.132ZM0 8.994V1.159l4.285 4L.043 9.254A1 1 0 0 1 0 8.994Zm9.727-3.909L14 .959c0 .016-.011.031-.011.048v7.987c0 .03.008.059.005.086ZM.373.236A.991.991 0 0 1 1 0h12.027a.993.993 0 0 1 .5.147L7.01 6.443Z" data-name="Combined Shape"></path> </svg> </span> Send a message </a> </li> <li class="nav-item"> <a class="nav-link modal-trigger" href="#" data-modal="calendar-form"> <span class="nav-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="14" height="14" viewBox="0 0 13.997 14"> <path fill="currentColor" d="M11.484 14c1.333 0 2.233-.938 2.5-2.577a1.6 1.6 0 0 0-.319-1.2l-.051-.048-1.939-1.534a1.6 1.6 0 0 0-2.006.077l-.836.791C7.091 9.113 4.59 6.855 4.466 5.19l.826-.871a1.6 1.6 0 0 0 .061-2L3.828.389A.233.233 0 0 0 3.77.335a1.6 1.6 0 0 0-1.2-.319C.938.283 0 1.183 0 2.516A11.484 11.484 0 0 0 11.484 14Z"> </path> </svg> </span> Schedule a call </a> </li> </ul> <a href="https://www.jamsadr.com/"> <img src="/_assets/images/jams-logo-white.svg" loading="eager" fetchpriority="auto" class="top-bar-jams-logo" width="76.56" height="48" alt="jams icon"> </a> </nav></div> <div class="main-header"> <div class="header-logo"> <a href="/" onclick="trackParser(this)" data-tracker-identifier="LOGO"> <img src="/_assets/images/_core/jams-pathways-circler-logo.png" width="248" height="40" alt="JAMS Pathways"> </a> </div> <div class="nav-toggle"> <button type="button" class="btn" x-refs="menuToggle" @click="menuToggle" id="btn-nav-toggle" aria-labelledby="toggle-label"> <span class="btn-bar"></span> <span class="sr-only" id="toggle-label">MENU</span> </button> </div> <nav class="main-header-menu" role="navigation" aria-label="Primary Navigation"> <ul id="primary-menu" class="nav" label="Primary Menu"> <li class="nav-item "><a class="nav-link" href="/"data-is-home-page = "true">Home</a></li><li class="nav-item has-sub"> <a class="nav-link" href="/services/">Services</a> <div class="sub-menu"> <ul class="nav sub-nav" aria-label="Sub Menu"> <li class="nav-item "><a class="nav-link" href="/services/conflict-resolution">Workplace Conflict Resolution & Prevention Program</a></li><li class="nav-item "><a class="nav-link" href="/services/trainingkeynotes">Optimal Workplace Performance Training & Keynotes</a></li> </ul> </div></li><li class="nav-item "><a class="nav-link" href="/successstories">Case Studies</a></li><li class="nav-item has-sub"> <a class="nav-link" href="/about-us">About Us</a> <div class="sub-menu"> <ul class="nav sub-nav" aria-label="Sub Menu"> <li class="nav-item "><a class="nav-link" href="/contact-us">Contact Us</a></li><li class="nav-item "><a class="nav-link" href="/about-us">About Us</a></li> </ul> </div></li><li class="nav-item "><a class="nav-link" href="/team/">Team</a></li><li class="nav-item has-sub"> <a class="nav-link" href="/news-insights/">News & Insights</a> <div class="sub-menu"> <ul class="nav sub-nav" aria-label="Sub Menu"> <li class="nav-item "><a class="nav-link" href="/news-insights/category/in-the-media">In the Media</a></li> </ul> </div></li><li class="nav-item has-sub"> <a class="nav-link" href="/resources/">Resources</a> <div class="sub-menu"> <ul class="nav sub-nav" aria-label="Sub Menu"> <li class="nav-item "><a class="nav-link" href="/guidebook-library">Guidebook Library</a></li><li class="nav-item "><a class="nav-link" href="/faqs/">FAQ</a></li><li class="nav-item "><a class="nav-link" href="/media-contact">Media Contact</a></li><li class="nav-item "><a class="nav-link" href="/glossary/">Conflict Resolution Key Terms</a></li> </ul> </div></li> </ul></nav> <details class="search-dropdown" @click.outside="closeSrcToggle" x-ref="srcToggle"> <summary class="trigger" @click.stop="srcTrigger"> <svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 24 24" stroke="currentColor" width="23" height="23" aria-hidden="true" > <path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M21 21l-6-6m2-5a7 7 0 11-14 0 7 7 0 0114 0z" > </path> </svg> </summary> <div class="body"> <form class="search-form" id="form-search" action="/search"> <div class="form-group"> <input type="search" id="input-search" name="q" class="input search-input" placeholder="Search Site" autocomplete="off" x-ref="srInput" autofocus /> <button type="submit" class="btn search-submit" id="btn-search-submit" aria-label="Search Site" > <svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 24 24" stroke="currentColor" width="20" height="20" aria-hidden="true" > <path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M21 21l-6-6m2-5a7 7 0 11-14 0 7 7 0 0114 0z" > </path> </svg> </button> </div> </form> </div> </details> <span class="material-symbols-outlined hidden-icon">expand_more</span> <a href="https://www.jamsadr.com/"> <img src="/_assets/images/jams-logo-blue.svg" loading="eager" fetchpriority="auto" class="header-jams-logo" width="62.96" height="40" alt="jams icon"> </a> </div></header> <main class="main" id="main-content" data-template-label="Conflict Prevention"> <div data-component="breadcrumb" class="breadcrumb"> <div class="container"> <nav aria-label="breadcrumb"> <ol class="breadcrumb-list"> <li class="breadcrumb-item"> <a href="/"> Home </a> </li><li class="breadcrumb-item"> <a href="/services/"> Services </a> </li><li class="breadcrumb-item active" aria-current="page"> <span> Conflict Prevention and Resolution Program </span> </li> </ol> </nav> </div></div><section class="section section-hero transparent-bg" data-component="hero-compact"> <div class="hero-content"> <div class="container"> <div class="hero-media"> <picture> <source media="(max-width: 767px)" srcset="/_assets/images/conflict-prevention-hero-bg.jpg"> <source media="(min-width: 768px)" srcset="/_assets/images/conflict-prevention-hero-bg.jpg"> <img src="/_assets/images/conflict-prevention-hero-bg.jpg" loading="eager" fetchpriority="auto" class="parallax-image hero-center" alt="Conflict Prevention & Resolution Program"/> </picture> </div> <div class="hero-header"> <h1 class="heading h2 hero-title"> Conflict Prevention & Resolution Program</h1> <div data-component="text" class="body-1 hero-desc" style="display: none;"></div> <h4 class="heading h4 hero-subtitle"> Create lasting, positive change now.<br/> Transform workplace conflict into team unity and business performance with our PATH program. </h4> <div class="header-buttons"> <div> <a href="https://www.jamspathways.com/contact-us" class="btn btn-primary hero-primary-cta icon-enable" onclick="trackParser(this)" data-tracker-identifier="CTA" aria-label="Info Text" target="_self"> Discuss your needs <span class="button-icon" style="margin-left: 0px;"> <svg xmlns="http://www.w3.org/2000/svg" height="24" viewBox="0 -960 960 960" width="24" fill="#e8eaed"> <path d="M383-480 200-664l56-56 240 240-240 240-56-56 183-184Zm264 0L464-664l56-56 240 240-240 240-56-56 183-184Z"></path> </svg> </span> </a> </div> </div> </div> </div></section><section class="section section-cycle-section" data-component="cycle-section" style="--mpb: 0;"> <div class="container dir-col"> <div class="section-top"> <h2 class="heading h2 underline"> Is your business in a vicious cycle or a virtuous circle?</h2> <div class="text-atom body-1 text-left section-desc"> JAMS Pathways helps you turn business conflicts into success opportunities.</div> </div> <div class="cycle-section"> <div class="cycle-cover"><div class="media"> <img src="/_assets/images/_core/cycle-image.webp" loading="eager" fetchpriority="auto" class="cycle-image" width="370" height="370"/> <img src="/_assets/images/_core/vicious-cycle.svg" loading="eager" fetchpriority="auto" class="cycle-status-image vicious-cycle-image" width="100" height="100"/> <img src="/_assets/images/_core/virtuous-cycle.svg" loading="eager" fetchpriority="auto" class="cycle-status-image virtuous-cycle-image" width="100" height="100"/> </div> <div class="content"> <div class="list-cover"> <ul class="content-list active" id="list-1"> <li><h4 class="heading h4 "> Toxic or conflict-filled work environment</h4></li><li><h4 class="heading h4 "> Stressed, dissatisfied team members</h4></li><li><h4 class="heading h4 "> Employee disengagement and turnover</h4></li><li><h4 class="heading h4 "> Underperforming business</h4></li> </ul> <ul class="content-list" id="list-2"> <li><h4 class="heading h4 "> Effective communication</h4></li><li><h4 class="heading h4 "> Happy, engaged employees</h4></li><li><h4 class="heading h4 "> Productive teams</h4></li><li><h4 class="heading h4 "> Organizational goals achieved </h4></li> </ul> </div> <div class="changer-buttons"> <button class="btn btn-primary changer active" aria-label="VICIOUS CYCLE" target="_self" data-target="list-1"> Vicious Cycle </button> <button class="btn btn-primary changer" aria-label="VIRTUOUS CYCLE" target="_self" data-target="list-2"> Virtuous Circle </button> </div> </div> </div> </div> </div></section><section class="section section-cards" data-component="cards-icon-left" style="--dpb: 0; --mpt: 40; --mpb: 0;"> <div class="container"> <h3 class="heading h3 text-center"> Did you know?</h3> <div class="card-container"> <div class="card"> <div class="card-icon" data-component="card-icon"> <div class="icon-container"> <div class="icon-wrapper"> <span class="icon material-symbols-outlined">business_center</span> </div> </div> </div> <div class="card-content"> <span class="text-atom text-left "> Positive company culture can <b>increase revenue</b> by 4x.</span> <span class="text-atom text-left card-source"> (Source: forbes.com)</span> </div></div><div class="card"> <div class="card-icon" data-component="card-icon"> <div class="icon-container"> <div class="icon-wrapper"> <span class="icon material-symbols-outlined">favorite</span> </div> </div> </div> <div class="card-content"> <span class="text-atom text-left "> Workplace satisfaction can <b>boost productivity</b> by 31%.</span> <span class="text-atom text-left card-source"> (Source: Harvard Business Review)</span> </div></div><div class="card"> <div class="card-icon" data-component="card-icon"> <div class="icon-container"> <div class="icon-wrapper"> <span class="icon material-symbols-outlined">my_location</span> </div> </div> </div> <div class="card-content"> <span class="text-atom text-left "> A 10% increase in employee engagement can <b>boost profits</b> by $2,400 per employee per year.</span> <span class="text-atom text-left card-source"> (Source: Workplace Research Foundation)</span> </div></div> </div> </div></section><section class="section section-view-sources" data-component="view-sources" style="--dpt: 20; --mpt: 20; --mpb: 40;"> <div class="container dir-col items-flex-end"> <details class="search-dropdown" x-data="viewSources" @click.outside="closeSrcToggle" x-ref="srcToggle"> <summary class="trigger" @click.stop="srcTrigger"> *VIEW SOURCES </summary> <div class="detail-cover"> <a href="https://www.forbes.com/sites/benjaminlaker/2021/04/23/culture-is-a-companys-single-most-powerful-advantage-heres-why/?sh=1f9fa094679e" target="_blank">https://www.forbes.com</a><a href="https://www.inc.com/samuel-edwards/examining-the-relationship-between-workplace-satisfaction-and-productivity.html#:~:text=The%20Harvard%20Business%20Review%20recently,employees%20are%20happy%20or%20satisfied" target="_blank">https://www.inc.com</a><a href="https://www.edume.com/blog/training-why-does-it-matter#:~:text=A%20study%20by%20Workplace%20Research,in%20a%20higher%20share%20price" target="_blank">https://www.edume.com</a> </div> </details> </div></section><section class="section section-path-steps" data-component="path-steps" style="--dpt: 80; --dpb: 80; --mpt: 40; --mpb: 40;"> <div class="container dir-col"> <h2 class="heading h2 path-steps-title underline"> Step by step, our phased approach transforms workplace conflict into business performance</h2> <div class="path-steps-header"> <div class="path-steps-header-step active" data-tab-step="1"> <h2 class="heading h2 psh-step-initial">P</h2> <div class="text-atom body-1 psh-step-eyebrow"> Step <span class="psh-step-indicator">1</span> </div> <h4 class="heading h4 psh-step-label"> Preliminary Assesment</h4> </div> <div class="path-steps-header-step" data-tab-step="2"> <h2 class="heading h2 psh-step-initial">A</h2> <div class="text-atom body-1 psh-step-eyebrow"> Step <span class="psh-step-indicator">2</span> </div> <h4 class="heading h4 psh-step-label"> Analysis & Early Intervention</h4> </div> <div class="path-steps-header-step" data-tab-step="3"> <h2 class="heading h2 psh-step-initial">T</h2> <div class="text-atom body-1 psh-step-eyebrow"> Step <span class="psh-step-indicator">3</span> </div> <h4 class="heading h4 psh-step-label"> Targeted Topics, Workshops & Conversations</h4> </div> <div class="path-steps-header-step" data-tab-step="4"> <h2 class="heading h2 psh-step-initial">H</h2> <div class="text-atom body-1 psh-step-eyebrow"> Step <span class="psh-step-indicator">4</span> </div> <h4 class="heading h4 psh-step-label"> Highlighting Progress & Mapping Next Steps</h4> </div> <div class="path-steps-header-hr"></div> </div> <div class="path-steps-mobile-indicator"> <div class="path-steps-mobile-header-step active" data-tab-step="1"> <div class="text-atom body-1 psh-steps-mobile-eyebrow"> Step <span class="psh-step-indicator">1</span> </div> <h4 class="heading h4 psh-step-label"> Preliminary Assesment</h4> </div> <div class="path-steps-mobile-header-step" data-tab-step="2"> <div class="text-atom body-1 psh-steps-mobile-eyebrow"> Step <span class="psh-step-indicator">2</span> </div> <h4 class="heading h4 psh-step-label"> Analysis & Early Intervention</h4> </div> <div class="path-steps-mobile-header-step" data-tab-step="3"> <div class="text-atom body-1 psh-steps-mobile-eyebrow"> Step <span class="psh-step-indicator">3</span> </div> <h4 class="heading h4 psh-step-label"> Targeted Topics, Workshops & Conversations</h4> </div> <div class="path-steps-mobile-header-step" data-tab-step="4"> <div class="text-atom body-1 psh-steps-mobile-eyebrow"> Step <span class="psh-step-indicator">4</span> </div> <h4 class="heading h4 psh-step-label"> Highlighting Progress & Mapping Next Steps</h4> </div> </div> <div class="path-steps-content-container"> <div class="path-steps-content active" data-content-step="1" data-aos="fade-out" data-aos-easing="ease-in-sine"> <div class="psc-media"> <div class="video"> <div class="youtube-video" data-video-id="DWmdX_wSJAE"></div> </div> </div> <div class="psc-content"> <h4 class="heading h4 psc-content-title"> Identify challenges and needs </h4> <span class="text-atom body-2 text-left body-2 psc-content-desc"> We dive deep into your culture, interviewing or surveying key stakeholders to uncover your goals and the obstacles that may be impeding team success. Bringing in impartial dispute resolvers restores trust and signals your commitment to positive change. </span> <div class="psc-content-navigation"> <button class="btn btn-primary psc-navigation-back icon-enable" href="#" aria-label="Previous Path Step" data-ref-step="0" disabled="true"> BACK <span class="button-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24"> <path d="M85.255-870.126l4.727-4.727-4.727-4.727-1.565,1.572,2.038,2.038H80.6v2.235h5.13L83.69-871.7Zm.048,7.271a11.668,11.668,0,0,1-4.665-.943,12.125,12.125,0,0,1-3.818-2.572,12.126,12.126,0,0,1-2.572-3.817,11.662,11.662,0,0,1-.943-4.665,11.715,11.715,0,0,1,.943-4.685,12.016,12.016,0,0,1,2.571-3.808,12.228,12.228,0,0,1,3.817-2.565,11.643,11.643,0,0,1,4.665-.945,11.7,11.7,0,0,1,4.686.944,12.115,12.115,0,0,1,3.809,2.564,12.112,12.112,0,0,1,2.564,3.808,11.7,11.7,0,0,1,.945,4.686,11.644,11.644,0,0,1-.945,4.666,12.23,12.23,0,0,1-2.565,3.818,12.016,12.016,0,0,1-3.808,2.572A11.712,11.712,0,0,1,85.3-862.855Z" transform="translate(-73.304 886.855)" fill="currentColor"></path> </svg> </span> </button> <button class="btn btn-primary psc-navigation-next icon-enable" href="#" aria-label="Next Path Step" data-ref-step="2"> NEXT <span class="button-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24"> <path d="M85.255-870.126l4.727-4.727-4.727-4.727-1.565,1.572,2.038,2.038H80.6v2.235h5.13L83.69-871.7Zm.048,7.271a11.668,11.668,0,0,1-4.665-.943,12.125,12.125,0,0,1-3.818-2.572,12.126,12.126,0,0,1-2.572-3.817,11.662,11.662,0,0,1-.943-4.665,11.715,11.715,0,0,1,.943-4.685,12.016,12.016,0,0,1,2.571-3.808,12.228,12.228,0,0,1,3.817-2.565,11.643,11.643,0,0,1,4.665-.945,11.7,11.7,0,0,1,4.686.944,12.115,12.115,0,0,1,3.809,2.564,12.112,12.112,0,0,1,2.564,3.808,11.7,11.7,0,0,1,.945,4.686,11.644,11.644,0,0,1-.945,4.666,12.23,12.23,0,0,1-2.565,3.818,12.016,12.016,0,0,1-3.808,2.572A11.712,11.712,0,0,1,85.3-862.855Z" transform="translate(-73.304 886.855)" fill="currentColor"></path> </svg> </span> </button> </div> </div> </div> <div class="path-steps-content" data-content-step="2" data-aos="fade-out" data-aos-easing="ease-in-sine"> <div class="psc-media"> <div class="video"> <div class="youtube-video" data-video-id="FRgoqYzxe6E"></div> </div> </div> <div class="psc-content"> <h4 class="heading h4 psc-content-title"> Mapping the path forward </h4> <span class="text-atom body-2 text-left body-2 psc-content-desc"> Using what we’ve learned, we design an intervention that fits your unique situation, identifying the skills, participants and support needed for productive, candid conversations. Special attention is given to creating a safe, confidential space for all team members.</span> <div class="psc-content-navigation"> <button class="btn btn-primary psc-navigation-back icon-enable" href="#" aria-label="Previous Path Step" data-ref-step="1"> BACK <span class="button-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24"> <path d="M85.255-870.126l4.727-4.727-4.727-4.727-1.565,1.572,2.038,2.038H80.6v2.235h5.13L83.69-871.7Zm.048,7.271a11.668,11.668,0,0,1-4.665-.943,12.125,12.125,0,0,1-3.818-2.572,12.126,12.126,0,0,1-2.572-3.817,11.662,11.662,0,0,1-.943-4.665,11.715,11.715,0,0,1,.943-4.685,12.016,12.016,0,0,1,2.571-3.808,12.228,12.228,0,0,1,3.817-2.565,11.643,11.643,0,0,1,4.665-.945,11.7,11.7,0,0,1,4.686.944,12.115,12.115,0,0,1,3.809,2.564,12.112,12.112,0,0,1,2.564,3.808,11.7,11.7,0,0,1,.945,4.686,11.644,11.644,0,0,1-.945,4.666,12.23,12.23,0,0,1-2.565,3.818,12.016,12.016,0,0,1-3.808,2.572A11.712,11.712,0,0,1,85.3-862.855Z" transform="translate(-73.304 886.855)" fill="currentColor"></path> </svg> </span> </button> <button class="btn btn-primary psc-navigation-next icon-enable" href="#" aria-label="Next Path Step" data-ref-step="3"> NEXT <span class="button-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24"> <path d="M85.255-870.126l4.727-4.727-4.727-4.727-1.565,1.572,2.038,2.038H80.6v2.235h5.13L83.69-871.7Zm.048,7.271a11.668,11.668,0,0,1-4.665-.943,12.125,12.125,0,0,1-3.818-2.572,12.126,12.126,0,0,1-2.572-3.817,11.662,11.662,0,0,1-.943-4.665,11.715,11.715,0,0,1,.943-4.685,12.016,12.016,0,0,1,2.571-3.808,12.228,12.228,0,0,1,3.817-2.565,11.643,11.643,0,0,1,4.665-.945,11.7,11.7,0,0,1,4.686.944,12.115,12.115,0,0,1,3.809,2.564,12.112,12.112,0,0,1,2.564,3.808,11.7,11.7,0,0,1,.945,4.686,11.644,11.644,0,0,1-.945,4.666,12.23,12.23,0,0,1-2.565,3.818,12.016,12.016,0,0,1-3.808,2.572A11.712,11.712,0,0,1,85.3-862.855Z" transform="translate(-73.304 886.855)" fill="currentColor"></path> </svg> </span> </button> </div> </div> </div> <div class="path-steps-content" data-content-step="3" data-aos="fade-out" data-aos-easing="ease-in-sine"> <div class="psc-media"> <div class="video"> <div class="youtube-video" data-video-id="WeV7C480Fwg"></div> </div> </div> <div class="psc-content"> <h4 class="heading h4 psc-content-title"> Finding solutions together </h4> <span class="text-atom body-2 text-left body-2 psc-content-desc"> Excitement builds as your team participates in workshops, one-on-one meetings and facilitated dialogues to uncover issues and craft and critique options tailored to your needs. These activities create common ground and a framework for challenging conversations. A guided process for communication and brainstorming leads to creative solutions from your team, for your team. </span> <div class="psc-content-navigation"> <button class="btn btn-primary psc-navigation-back icon-enable" href="#" aria-label="Previous Path Step" data-ref-step="2"> BACK <span class="button-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24"> <path d="M85.255-870.126l4.727-4.727-4.727-4.727-1.565,1.572,2.038,2.038H80.6v2.235h5.13L83.69-871.7Zm.048,7.271a11.668,11.668,0,0,1-4.665-.943,12.125,12.125,0,0,1-3.818-2.572,12.126,12.126,0,0,1-2.572-3.817,11.662,11.662,0,0,1-.943-4.665,11.715,11.715,0,0,1,.943-4.685,12.016,12.016,0,0,1,2.571-3.808,12.228,12.228,0,0,1,3.817-2.565,11.643,11.643,0,0,1,4.665-.945,11.7,11.7,0,0,1,4.686.944,12.115,12.115,0,0,1,3.809,2.564,12.112,12.112,0,0,1,2.564,3.808,11.7,11.7,0,0,1,.945,4.686,11.644,11.644,0,0,1-.945,4.666,12.23,12.23,0,0,1-2.565,3.818,12.016,12.016,0,0,1-3.808,2.572A11.712,11.712,0,0,1,85.3-862.855Z" transform="translate(-73.304 886.855)" fill="currentColor"></path> </svg> </span> </button> <button class="btn btn-primary psc-navigation-next icon-enable" href="#" aria-label="Next Path Step" data-ref-step="4"> NEXT <span class="button-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24"> <path d="M85.255-870.126l4.727-4.727-4.727-4.727-1.565,1.572,2.038,2.038H80.6v2.235h5.13L83.69-871.7Zm.048,7.271a11.668,11.668,0,0,1-4.665-.943,12.125,12.125,0,0,1-3.818-2.572,12.126,12.126,0,0,1-2.572-3.817,11.662,11.662,0,0,1-.943-4.665,11.715,11.715,0,0,1,.943-4.685,12.016,12.016,0,0,1,2.571-3.808,12.228,12.228,0,0,1,3.817-2.565,11.643,11.643,0,0,1,4.665-.945,11.7,11.7,0,0,1,4.686.944,12.115,12.115,0,0,1,3.809,2.564,12.112,12.112,0,0,1,2.564,3.808,11.7,11.7,0,0,1,.945,4.686,11.644,11.644,0,0,1-.945,4.666,12.23,12.23,0,0,1-2.565,3.818,12.016,12.016,0,0,1-3.808,2.572A11.712,11.712,0,0,1,85.3-862.855Z" transform="translate(-73.304 886.855)" fill="currentColor"></path> </svg> </span> </button> </div> </div> </div> <div class="path-steps-content" data-content-step="4" data-aos="fade-out" data-aos-easing="ease-in-sine"> <div class="psc-media"> <div class="video"> <div class="youtube-video" data-video-id="sgrz7lUcleA"></div> </div> </div> <div class="psc-content"> <h4 class="heading h4 psc-content-title"> Reflection and planning ahead</h4> <span class="text-atom body-2 text-left body-2 psc-content-desc"> We look back at what you’ve accomplished and forward to see how you can keep the momentum going. During this step, we reflect on lessons learned and create a concrete roadmap to help improvements continue after we leave. </span> <div class="psc-content-navigation"> <button class="btn btn-primary psc-navigation-back icon-enable" href="#" aria-label="Previous Path Step" data-ref-step="3"> BACK <span class="button-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24"> <path d="M85.255-870.126l4.727-4.727-4.727-4.727-1.565,1.572,2.038,2.038H80.6v2.235h5.13L83.69-871.7Zm.048,7.271a11.668,11.668,0,0,1-4.665-.943,12.125,12.125,0,0,1-3.818-2.572,12.126,12.126,0,0,1-2.572-3.817,11.662,11.662,0,0,1-.943-4.665,11.715,11.715,0,0,1,.943-4.685,12.016,12.016,0,0,1,2.571-3.808,12.228,12.228,0,0,1,3.817-2.565,11.643,11.643,0,0,1,4.665-.945,11.7,11.7,0,0,1,4.686.944,12.115,12.115,0,0,1,3.809,2.564,12.112,12.112,0,0,1,2.564,3.808,11.7,11.7,0,0,1,.945,4.686,11.644,11.644,0,0,1-.945,4.666,12.23,12.23,0,0,1-2.565,3.818,12.016,12.016,0,0,1-3.808,2.572A11.712,11.712,0,0,1,85.3-862.855Z" transform="translate(-73.304 886.855)" fill="currentColor"></path> </svg> </span> </button> <button class="btn btn-primary psc-navigation-next icon-enable" href="#" aria-label="Next Path Step" data-ref-step="5" disabled="true"> NEXT <span class="button-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24"> <path d="M85.255-870.126l4.727-4.727-4.727-4.727-1.565,1.572,2.038,2.038H80.6v2.235h5.13L83.69-871.7Zm.048,7.271a11.668,11.668,0,0,1-4.665-.943,12.125,12.125,0,0,1-3.818-2.572,12.126,12.126,0,0,1-2.572-3.817,11.662,11.662,0,0,1-.943-4.665,11.715,11.715,0,0,1,.943-4.685,12.016,12.016,0,0,1,2.571-3.808,12.228,12.228,0,0,1,3.817-2.565,11.643,11.643,0,0,1,4.665-.945,11.7,11.7,0,0,1,4.686.944,12.115,12.115,0,0,1,3.809,2.564,12.112,12.112,0,0,1,2.564,3.808,11.7,11.7,0,0,1,.945,4.686,11.644,11.644,0,0,1-.945,4.666,12.23,12.23,0,0,1-2.565,3.818,12.016,12.016,0,0,1-3.808,2.572A11.712,11.712,0,0,1,85.3-862.855Z" transform="translate(-73.304 886.855)" fill="currentColor"></path> </svg> </span> </button> </div> </div> </div> </div> </div></section><section class="section section-transform-workplace" data-component="transform-workplace" style="--dpt: 40;"> <div class="transform-workplace"> <div class="tw-media transparent-bg"> <img src="/_assets/images/transform-workplace-bg.jpg" loading="eager" fetchpriority="auto" class="none parallax-image" alt="Conflict Resolution"/> </div> <div class="container dir-col"> <div class="tw-content"> <h2 class="heading h2 tw-title underline"> Transform workplace conflict into team unity and business performance </h2> <div class="tw-content-header"> <div class="tw-problem-icon"> <img src="/_assets/images/problem.svg" loading="eager" fetchpriority="auto" class="none" alt="Problem icon"/> <h4 class="heading h4 "> Problem</h4> </div> <div class="tw-positive-outcome-icon"> <img src="/_assets/images/positive-outcome.svg" loading="eager" fetchpriority="auto" class="none" alt="Outcome icon"/> <h4 class="heading h4 "> Outcome</h4> </div> <div class="tw-content-header-rule"></div> </div> </div> </div> <div class="tw-slider"> <div class="swiper-wrapper"> <div class="tw-content-item swiper-slide"> <div class="tw-content-item-problem-box" data-aos="fade-right"> <h4 class="heading h4 tw-pb-eyebrow"> <svg id="icon_small_excalmation" data-name="icon small excalmation" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" width="62" height="62" viewBox="0 0 62 62"> <defs> <linearGradient id="linear-gradient" y1="0.5" x2="0.955" y2="0.5" gradientUnits="objectBoundingBox"> <stop offset="0" stop-color="#05c4dd"></stop> <stop offset="1" stop-color="#00a499"></stop> </linearGradient> <filter id="Ellipse_69"> <feOffset dy="3" input="SourceAlpha"></feOffset> <feGaussianBlur stdDeviation="3" result="blur"></feGaussianBlur> <feFlood flood-opacity="0.161" result="color"></feFlood> <feComposite operator="out" in="SourceGraphic" in2="blur"></feComposite> <feComposite operator="in" in="color"></feComposite> <feComposite operator="in" in2="SourceGraphic"></feComposite> </filter> </defs> <circle id="Ellipse_62" data-name="Ellipse 62" cx="31" cy="31" r="31" fill="url(#linear-gradient)"></circle> <g data-type="innerShadowGroup"> <circle id="Ellipse_69-2" data-name="Ellipse 69" cx="27" cy="27" r="27" transform="translate(4 4)" fill="#fff"></circle> <g transform="matrix(1, 0, 0, 1, 0, 0)" filter="url(#Ellipse_69)"> <circle id="Ellipse_69-3" data-name="Ellipse 69" cx="27" cy="27" r="27" transform="translate(4 4)" fill="#fff"></circle> </g> </g> <g id="exclamation_FILL0_wght500_GRAD0_opsz40" transform="translate(28.715 15)"> <path id="exclamation_FILL0_wght500_GRAD0_opsz40-2" data-name="exclamation_FILL0_wght500_GRAD0_opsz40" d="M442.123-744.754v-21.384h4.236v21.384Zm0,10.616v-4.236h4.236v4.236Z" transform="translate(-442.123 766.138)" fill="#012169"></path> </g> </svg> The Problem </h4> <div class="text-atom body-1 tw-problem-text"> Tension between employees that disrupts team performance</div> </div> <div class="tw-content-item-positive-outcome-box" data-aos="fade-left"> <h4 class="heading h4 tw-ob-eyebrow"> <svg id="icon_small_check" data-name="icon small check" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" width="62" height="62" viewBox="0 0 62 62"> <defs> <linearGradient id="linear-gradient" y1="0.5" x2="1" y2="0.5" gradientUnits="objectBoundingBox"> <stop offset="0" stop-color="#00a499"></stop> <stop offset="1" stop-color="#31b700"></stop> </linearGradient> <filter id="Path_2906"> <feOffset dy="3" input="SourceAlpha"></feOffset> <feGaussianBlur stdDeviation="3" result="blur"></feGaussianBlur> <feFlood flood-opacity="0.161" result="color"></feFlood> <feComposite operator="out" in="SourceGraphic" in2="blur"></feComposite> <feComposite operator="in" in="color"></feComposite> <feComposite operator="in" in2="SourceGraphic"></feComposite> </filter> </defs> <circle id="Ellipse_62" cx="31" cy="31" r="31" fill="url(#linear-gradient)"></circle> <g data-type="innerShadowGroup"> <path id="Path_2906-2" d="M27,0A27,27,0,1,1,0,27,27,27,0,0,1,27,0Z" transform="translate(4 4)" fill="#fff"></path> <g transform="matrix(1, 0, 0, 1, 0, 0)" filter="url(#Path_2906)"> <path id="Path_2906-3" d="M27,0A27,27,0,1,1,0,27,27,27,0,0,1,27,0Z" transform="translate(4 4)" fill="#fff"></path> </g> </g> <g id="done_FILL0_wght500_GRAD0_opsz40" transform="translate(15 19)"> <path id="done_FILL0_wght500_GRAD0_opsz40-2" d="M158.788-700.833,147.623-712l2.616-2.616,8.55,8.55,18.219-18.219,2.616,2.616Z" transform="translate(-147.623 724.283)" fill="#012169"></path> </g> </svg> Positive Outcome </h4> <div class="text-atom body-1 tw-positive-outcome-text"> Effective communication between employees who know how to have difficult conversations</div> </div></div><div class="tw-content-item swiper-slide"> <div class="tw-content-item-problem-box" data-aos="fade-right"> <h4 class="heading h4 tw-pb-eyebrow"> <svg id="icon_small_excalmation" data-name="icon small excalmation" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" width="62" height="62" viewBox="0 0 62 62"> <defs> <linearGradient id="linear-gradient" y1="0.5" x2="0.955" y2="0.5" gradientUnits="objectBoundingBox"> <stop offset="0" stop-color="#05c4dd"></stop> <stop offset="1" stop-color="#00a499"></stop> </linearGradient> <filter id="Ellipse_69"> <feOffset dy="3" input="SourceAlpha"></feOffset> <feGaussianBlur stdDeviation="3" result="blur"></feGaussianBlur> <feFlood flood-opacity="0.161" result="color"></feFlood> <feComposite operator="out" in="SourceGraphic" in2="blur"></feComposite> <feComposite operator="in" in="color"></feComposite> <feComposite operator="in" in2="SourceGraphic"></feComposite> </filter> </defs> <circle id="Ellipse_62" data-name="Ellipse 62" cx="31" cy="31" r="31" fill="url(#linear-gradient)"></circle> <g data-type="innerShadowGroup"> <circle id="Ellipse_69-2" data-name="Ellipse 69" cx="27" cy="27" r="27" transform="translate(4 4)" fill="#fff"></circle> <g transform="matrix(1, 0, 0, 1, 0, 0)" filter="url(#Ellipse_69)"> <circle id="Ellipse_69-3" data-name="Ellipse 69" cx="27" cy="27" r="27" transform="translate(4 4)" fill="#fff"></circle> </g> </g> <g id="exclamation_FILL0_wght500_GRAD0_opsz40" transform="translate(28.715 15)"> <path id="exclamation_FILL0_wght500_GRAD0_opsz40-2" data-name="exclamation_FILL0_wght500_GRAD0_opsz40" d="M442.123-744.754v-21.384h4.236v21.384Zm0,10.616v-4.236h4.236v4.236Z" transform="translate(-442.123 766.138)" fill="#012169"></path> </g> </svg> The Problem </h4> <div class="text-atom body-1 tw-problem-text"> Conflict between team leaders that interferes with department operations</div> </div> <div class="tw-content-item-positive-outcome-box" data-aos="fade-left"> <h4 class="heading h4 tw-ob-eyebrow"> <svg id="icon_small_check" data-name="icon small check" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" width="62" height="62" viewBox="0 0 62 62"> <defs> <linearGradient id="linear-gradient" y1="0.5" x2="1" y2="0.5" gradientUnits="objectBoundingBox"> <stop offset="0" stop-color="#00a499"></stop> <stop offset="1" stop-color="#31b700"></stop> </linearGradient> <filter id="Path_2906"> <feOffset dy="3" input="SourceAlpha"></feOffset> <feGaussianBlur stdDeviation="3" result="blur"></feGaussianBlur> <feFlood flood-opacity="0.161" result="color"></feFlood> <feComposite operator="out" in="SourceGraphic" in2="blur"></feComposite> <feComposite operator="in" in="color"></feComposite> <feComposite operator="in" in2="SourceGraphic"></feComposite> </filter> </defs> <circle id="Ellipse_62" cx="31" cy="31" r="31" fill="url(#linear-gradient)"></circle> <g data-type="innerShadowGroup"> <path id="Path_2906-2" d="M27,0A27,27,0,1,1,0,27,27,27,0,0,1,27,0Z" transform="translate(4 4)" fill="#fff"></path> <g transform="matrix(1, 0, 0, 1, 0, 0)" filter="url(#Path_2906)"> <path id="Path_2906-3" d="M27,0A27,27,0,1,1,0,27,27,27,0,0,1,27,0Z" transform="translate(4 4)" fill="#fff"></path> </g> </g> <g id="done_FILL0_wght500_GRAD0_opsz40" transform="translate(15 19)"> <path id="done_FILL0_wght500_GRAD0_opsz40-2" d="M158.788-700.833,147.623-712l2.616-2.616,8.55,8.55,18.219-18.219,2.616,2.616Z" transform="translate(-147.623 724.283)" fill="#012169"></path> </g> </svg> Positive Outcome </h4> <div class="text-atom body-1 tw-positive-outcome-text"> Team collaborates efficiently toward common goals</div> </div></div><div class="tw-content-item swiper-slide"> <div class="tw-content-item-problem-box" data-aos="fade-right"> <h4 class="heading h4 tw-pb-eyebrow"> <svg id="icon_small_excalmation" data-name="icon small excalmation" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" width="62" height="62" viewBox="0 0 62 62"> <defs> <linearGradient id="linear-gradient" y1="0.5" x2="0.955" y2="0.5" gradientUnits="objectBoundingBox"> <stop offset="0" stop-color="#05c4dd"></stop> <stop offset="1" stop-color="#00a499"></stop> </linearGradient> <filter id="Ellipse_69"> <feOffset dy="3" input="SourceAlpha"></feOffset> <feGaussianBlur stdDeviation="3" result="blur"></feGaussianBlur> <feFlood flood-opacity="0.161" result="color"></feFlood> <feComposite operator="out" in="SourceGraphic" in2="blur"></feComposite> <feComposite operator="in" in="color"></feComposite> <feComposite operator="in" in2="SourceGraphic"></feComposite> </filter> </defs> <circle id="Ellipse_62" data-name="Ellipse 62" cx="31" cy="31" r="31" fill="url(#linear-gradient)"></circle> <g data-type="innerShadowGroup"> <circle id="Ellipse_69-2" data-name="Ellipse 69" cx="27" cy="27" r="27" transform="translate(4 4)" fill="#fff"></circle> <g transform="matrix(1, 0, 0, 1, 0, 0)" filter="url(#Ellipse_69)"> <circle id="Ellipse_69-3" data-name="Ellipse 69" cx="27" cy="27" r="27" transform="translate(4 4)" fill="#fff"></circle> </g> </g> <g id="exclamation_FILL0_wght500_GRAD0_opsz40" transform="translate(28.715 15)"> <path id="exclamation_FILL0_wght500_GRAD0_opsz40-2" data-name="exclamation_FILL0_wght500_GRAD0_opsz40" d="M442.123-744.754v-21.384h4.236v21.384Zm0,10.616v-4.236h4.236v4.236Z" transform="translate(-442.123 766.138)" fill="#012169"></path> </g> </svg> The Problem </h4> <div class="text-atom body-1 tw-problem-text"> Perceived workplace discrimination that isolates some members</div> </div> <div class="tw-content-item-positive-outcome-box" data-aos="fade-left"> <h4 class="heading h4 tw-ob-eyebrow"> <svg id="icon_small_check" data-name="icon small check" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" width="62" height="62" viewBox="0 0 62 62"> <defs> <linearGradient id="linear-gradient" y1="0.5" x2="1" y2="0.5" gradientUnits="objectBoundingBox"> <stop offset="0" stop-color="#00a499"></stop> <stop offset="1" stop-color="#31b700"></stop> </linearGradient> <filter id="Path_2906"> <feOffset dy="3" input="SourceAlpha"></feOffset> <feGaussianBlur stdDeviation="3" result="blur"></feGaussianBlur> <feFlood flood-opacity="0.161" result="color"></feFlood> <feComposite operator="out" in="SourceGraphic" in2="blur"></feComposite> <feComposite operator="in" in="color"></feComposite> <feComposite operator="in" in2="SourceGraphic"></feComposite> </filter> </defs> <circle id="Ellipse_62" cx="31" cy="31" r="31" fill="url(#linear-gradient)"></circle> <g data-type="innerShadowGroup"> <path id="Path_2906-2" d="M27,0A27,27,0,1,1,0,27,27,27,0,0,1,27,0Z" transform="translate(4 4)" fill="#fff"></path> <g transform="matrix(1, 0, 0, 1, 0, 0)" filter="url(#Path_2906)"> <path id="Path_2906-3" d="M27,0A27,27,0,1,1,0,27,27,27,0,0,1,27,0Z" transform="translate(4 4)" fill="#fff"></path> </g> </g> <g id="done_FILL0_wght500_GRAD0_opsz40" transform="translate(15 19)"> <path id="done_FILL0_wght500_GRAD0_opsz40-2" d="M158.788-700.833,147.623-712l2.616-2.616,8.55,8.55,18.219-18.219,2.616,2.616Z" transform="translate(-147.623 724.283)" fill="#012169"></path> </g> </svg> Positive Outcome </h4> <div class="text-atom body-1 tw-positive-outcome-text"> Inclusive workplace environment that embraces diversity and inclusivity</div> </div></div><div class="tw-content-item swiper-slide"> <div class="tw-content-item-problem-box" data-aos="fade-right"> <h4 class="heading h4 tw-pb-eyebrow"> <svg id="icon_small_excalmation" data-name="icon small excalmation" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" width="62" height="62" viewBox="0 0 62 62"> <defs> <linearGradient id="linear-gradient" y1="0.5" x2="0.955" y2="0.5" gradientUnits="objectBoundingBox"> <stop offset="0" stop-color="#05c4dd"></stop> <stop offset="1" stop-color="#00a499"></stop> </linearGradient> <filter id="Ellipse_69"> <feOffset dy="3" input="SourceAlpha"></feOffset> <feGaussianBlur stdDeviation="3" result="blur"></feGaussianBlur> <feFlood flood-opacity="0.161" result="color"></feFlood> <feComposite operator="out" in="SourceGraphic" in2="blur"></feComposite> <feComposite operator="in" in="color"></feComposite> <feComposite operator="in" in2="SourceGraphic"></feComposite> </filter> </defs> <circle id="Ellipse_62" data-name="Ellipse 62" cx="31" cy="31" r="31" fill="url(#linear-gradient)"></circle> <g data-type="innerShadowGroup"> <circle id="Ellipse_69-2" data-name="Ellipse 69" cx="27" cy="27" r="27" transform="translate(4 4)" fill="#fff"></circle> <g transform="matrix(1, 0, 0, 1, 0, 0)" filter="url(#Ellipse_69)"> <circle id="Ellipse_69-3" data-name="Ellipse 69" cx="27" cy="27" r="27" transform="translate(4 4)" fill="#fff"></circle> </g> </g> <g id="exclamation_FILL0_wght500_GRAD0_opsz40" transform="translate(28.715 15)"> <path id="exclamation_FILL0_wght500_GRAD0_opsz40-2" data-name="exclamation_FILL0_wght500_GRAD0_opsz40" d="M442.123-744.754v-21.384h4.236v21.384Zm0,10.616v-4.236h4.236v4.236Z" transform="translate(-442.123 766.138)" fill="#012169"></path> </g> </svg> The Problem </h4> <div class="text-atom body-1 tw-problem-text"> Toxic workplace environment where people feel psychologically unsafe and reluctant to engage</div> </div> <div class="tw-content-item-positive-outcome-box" data-aos="fade-left"> <h4 class="heading h4 tw-ob-eyebrow"> <svg id="icon_small_check" data-name="icon small check" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" width="62" height="62" viewBox="0 0 62 62"> <defs> <linearGradient id="linear-gradient" y1="0.5" x2="1" y2="0.5" gradientUnits="objectBoundingBox"> <stop offset="0" stop-color="#00a499"></stop> <stop offset="1" stop-color="#31b700"></stop> </linearGradient> <filter id="Path_2906"> <feOffset dy="3" input="SourceAlpha"></feOffset> <feGaussianBlur stdDeviation="3" result="blur"></feGaussianBlur> <feFlood flood-opacity="0.161" result="color"></feFlood> <feComposite operator="out" in="SourceGraphic" in2="blur"></feComposite> <feComposite operator="in" in="color"></feComposite> <feComposite operator="in" in2="SourceGraphic"></feComposite> </filter> </defs> <circle id="Ellipse_62" cx="31" cy="31" r="31" fill="url(#linear-gradient)"></circle> <g data-type="innerShadowGroup"> <path id="Path_2906-2" d="M27,0A27,27,0,1,1,0,27,27,27,0,0,1,27,0Z" transform="translate(4 4)" fill="#fff"></path> <g transform="matrix(1, 0, 0, 1, 0, 0)" filter="url(#Path_2906)"> <path id="Path_2906-3" d="M27,0A27,27,0,1,1,0,27,27,27,0,0,1,27,0Z" transform="translate(4 4)" fill="#fff"></path> </g> </g> <g id="done_FILL0_wght500_GRAD0_opsz40" transform="translate(15 19)"> <path id="done_FILL0_wght500_GRAD0_opsz40-2" d="M158.788-700.833,147.623-712l2.616-2.616,8.55,8.55,18.219-18.219,2.616,2.616Z" transform="translate(-147.623 724.283)" fill="#012169"></path> </g> </svg> Positive Outcome </h4> <div class="text-atom body-1 tw-positive-outcome-text"> Positive workplace culture where employees are eager to contribute</div> </div></div><div class="tw-content-item swiper-slide"> <div class="tw-content-item-problem-box" data-aos="fade-right"> <h4 class="heading h4 tw-pb-eyebrow"> <svg id="icon_small_excalmation" data-name="icon small excalmation" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" width="62" height="62" viewBox="0 0 62 62"> <defs> <linearGradient id="linear-gradient" y1="0.5" x2="0.955" y2="0.5" gradientUnits="objectBoundingBox"> <stop offset="0" stop-color="#05c4dd"></stop> <stop offset="1" stop-color="#00a499"></stop> </linearGradient> <filter id="Ellipse_69"> <feOffset dy="3" input="SourceAlpha"></feOffset> <feGaussianBlur stdDeviation="3" result="blur"></feGaussianBlur> <feFlood flood-opacity="0.161" result="color"></feFlood> <feComposite operator="out" in="SourceGraphic" in2="blur"></feComposite> <feComposite operator="in" in="color"></feComposite> <feComposite operator="in" in2="SourceGraphic"></feComposite> </filter> </defs> <circle id="Ellipse_62" data-name="Ellipse 62" cx="31" cy="31" r="31" fill="url(#linear-gradient)"></circle> <g data-type="innerShadowGroup"> <circle id="Ellipse_69-2" data-name="Ellipse 69" cx="27" cy="27" r="27" transform="translate(4 4)" fill="#fff"></circle> <g transform="matrix(1, 0, 0, 1, 0, 0)" filter="url(#Ellipse_69)"> <circle id="Ellipse_69-3" data-name="Ellipse 69" cx="27" cy="27" r="27" transform="translate(4 4)" fill="#fff"></circle> </g> </g> <g id="exclamation_FILL0_wght500_GRAD0_opsz40" transform="translate(28.715 15)"> <path id="exclamation_FILL0_wght500_GRAD0_opsz40-2" data-name="exclamation_FILL0_wght500_GRAD0_opsz40" d="M442.123-744.754v-21.384h4.236v21.384Zm0,10.616v-4.236h4.236v4.236Z" transform="translate(-442.123 766.138)" fill="#012169"></path> </g> </svg> The Problem </h4> <div class="text-atom body-1 tw-problem-text"> Burnout, absenteeism and low morale lead to employee turnover</div> </div> <div class="tw-content-item-positive-outcome-box" data-aos="fade-left"> <h4 class="heading h4 tw-ob-eyebrow"> <svg id="icon_small_check" data-name="icon small check" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" width="62" height="62" viewBox="0 0 62 62"> <defs> <linearGradient id="linear-gradient" y1="0.5" x2="1" y2="0.5" gradientUnits="objectBoundingBox"> <stop offset="0" stop-color="#00a499"></stop> <stop offset="1" stop-color="#31b700"></stop> </linearGradient> <filter id="Path_2906"> <feOffset dy="3" input="SourceAlpha"></feOffset> <feGaussianBlur stdDeviation="3" result="blur"></feGaussianBlur> <feFlood flood-opacity="0.161" result="color"></feFlood> <feComposite operator="out" in="SourceGraphic" in2="blur"></feComposite> <feComposite operator="in" in="color"></feComposite> <feComposite operator="in" in2="SourceGraphic"></feComposite> </filter> </defs> <circle id="Ellipse_62" cx="31" cy="31" r="31" fill="url(#linear-gradient)"></circle> <g data-type="innerShadowGroup"> <path id="Path_2906-2" d="M27,0A27,27,0,1,1,0,27,27,27,0,0,1,27,0Z" transform="translate(4 4)" fill="#fff"></path> <g transform="matrix(1, 0, 0, 1, 0, 0)" filter="url(#Path_2906)"> <path id="Path_2906-3" d="M27,0A27,27,0,1,1,0,27,27,27,0,0,1,27,0Z" transform="translate(4 4)" fill="#fff"></path> </g> </g> <g id="done_FILL0_wght500_GRAD0_opsz40" transform="translate(15 19)"> <path id="done_FILL0_wght500_GRAD0_opsz40-2" d="M158.788-700.833,147.623-712l2.616-2.616,8.55,8.55,18.219-18.219,2.616,2.616Z" transform="translate(-147.623 724.283)" fill="#012169"></path> </g> </svg> Positive Outcome </h4> <div class="text-atom body-1 tw-positive-outcome-text"> Work satisfaction leads to increased productivity and employee retention</div> </div></div> </div> <div class="tw-slider-pagination"></div> <a href="/contact-us" class="btn btn-primary tw-cta icon-enable" onclick="trackParser(this)" data-tracker-identifier="CTA" aria-label="Contact Us" target="_self"> Contact us to discuss your needs <span class="button-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24"> <path d="M85.255-870.126l4.727-4.727-4.727-4.727-1.565,1.572,2.038,2.038H80.6v2.235h5.13L83.69-871.7Zm.048,7.271a11.668,11.668,0,0,1-4.665-.943,12.125,12.125,0,0,1-3.818-2.572,12.126,12.126,0,0,1-2.572-3.817,11.662,11.662,0,0,1-.943-4.665,11.715,11.715,0,0,1,.943-4.685,12.016,12.016,0,0,1,2.571-3.808,12.228,12.228,0,0,1,3.817-2.565,11.643,11.643,0,0,1,4.665-.945,11.7,11.7,0,0,1,4.686.944,12.115,12.115,0,0,1,3.809,2.564,12.112,12.112,0,0,1,2.564,3.808,11.7,11.7,0,0,1,.945,4.686,11.644,11.644,0,0,1-.945,4.666,12.23,12.23,0,0,1-2.565,3.818,12.016,12.016,0,0,1-3.808,2.572A11.712,11.712,0,0,1,85.3-862.855Z" transform="translate(-73.304 886.855)" fill="currentColor"></path> </svg> </span> </a> </div> </div></section><section class="section section-why-choose-us" data-component="why-choose-us" style="--dpt: 80; --dpb: 80; --mpt: 40;"> <div class="container dir-col"> <h2 class="heading h2 wcu-title underline"> Why Choose Us?</h2> <div class="wcu-content"> <div class="wcu-list-media"> <div class="wcu-list"> <ul> <li class="text-atom body-2 text-left "> Neutrality is at the core of our approach. We push no agenda, and we take no sides. This gives us credibility and builds a safe environment where each party feels heard and treated equally. </li><li class="text-atom body-2 text-left "> We involve each stakeholder and bring them along on the journey, building a strong base for the future. By focusing on inclusivity, we restore broken communication and create lasting change.</li><li class="text-atom body-2 text-left "> As part of JAMS, the world’s largest alternative dispute resolution provider, we see—and resolve—over 23,000 disputes of all kinds each year. Our work gives us a unique perspective on the value of effective early intervention. </li> </ul> </div> <div class="wcu-media"> <div class="symbols"> <div class="item aos-init aos-animate" data-aos="fade-up" data-aos-anchor-placement="top-bottom" data-aos-delay="0"> <div class="symbol"> <span class="icon material-symbols-outlined">design_services</span> </div> <h4 class="heading h4 text"> Customized programs</h4> </div> <div class="item aos-init aos-animate" data-aos="fade-up" data-aos-anchor-placement="top-bottom" data-aos-delay="300"> <div class="symbol"> <span class="icon material-symbols-outlined">new_releases</span> </div> <h4 class="heading h4 text"> Proven success</h4> </div> </div> </div> </div> <div class="wcu-list-media reverse"> <div class="wcu-list"> <ul> <li class="text-atom body-2 text-left "> Our lead facilitators, Richard Birke, Genesis Fisher and Deirdre McCarthy Gallagher, are thought leaders in conflict resolution. They set the highest standards in the industry and train all our team members.</li><li class="text-atom body-2 text-left "> Our services are tailored to your company, your industry and your team’s specific needs. We’ll work together to develop a plan and a budget that work for you.</li> </ul> <a href="/about-us" class="btn btn-primary wcu-cta icon-enable" onclick="trackParser(this)" data-tracker-identifier="CTA" aria-label="Learn More" target="_self"> LEARN MORE <span class="button-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24"> <path d="M85.255-870.126l4.727-4.727-4.727-4.727-1.565,1.572,2.038,2.038H80.6v2.235h5.13L83.69-871.7Zm.048,7.271a11.668,11.668,0,0,1-4.665-.943,12.125,12.125,0,0,1-3.818-2.572,12.126,12.126,0,0,1-2.572-3.817,11.662,11.662,0,0,1-.943-4.665,11.715,11.715,0,0,1,.943-4.685,12.016,12.016,0,0,1,2.571-3.808,12.228,12.228,0,0,1,3.817-2.565,11.643,11.643,0,0,1,4.665-.945,11.7,11.7,0,0,1,4.686.944,12.115,12.115,0,0,1,3.809,2.564,12.112,12.112,0,0,1,2.564,3.808,11.7,11.7,0,0,1,.945,4.686,11.644,11.644,0,0,1-.945,4.666,12.23,12.23,0,0,1-2.565,3.818,12.016,12.016,0,0,1-3.808,2.572A11.712,11.712,0,0,1,85.3-862.855Z" transform="translate(-73.304 886.855)" fill="currentColor"></path> </svg> </span> </a> </div> <div class="wcu-media"> <div class="symbols"> <div class="item aos-init aos-animate" data-aos="fade-up" data-aos-anchor-placement="top-bottom" data-aos-delay="0"> <div class="symbol"> <span class="icon material-symbols-outlined">balance</span> </div> <h4 class="heading h4 text"> Rooted in neutrality</h4> </div> <div class="item aos-init aos-animate" data-aos="fade-up" data-aos-anchor-placement="top-bottom" data-aos-delay="300"> <div class="symbol"> <span class="icon material-symbols-outlined">cognition</span> </div> <h4 class="heading h4 text"> Thought leaders in conflict resolution</h4> </div> </div> </div> <a href="/about-us" class="btn btn-primary wcu-cta-mobile icon-enable" onclick="trackParser(this)" data-tracker-identifier="CTA" aria-label="Learn More" target="_self"> LEARN MORE <span class="button-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24"> <path d="M85.255-870.126l4.727-4.727-4.727-4.727-1.565,1.572,2.038,2.038H80.6v2.235h5.13L83.69-871.7Zm.048,7.271a11.668,11.668,0,0,1-4.665-.943,12.125,12.125,0,0,1-3.818-2.572,12.126,12.126,0,0,1-2.572-3.817,11.662,11.662,0,0,1-.943-4.665,11.715,11.715,0,0,1,.943-4.685,12.016,12.016,0,0,1,2.571-3.808,12.228,12.228,0,0,1,3.817-2.565,11.643,11.643,0,0,1,4.665-.945,11.7,11.7,0,0,1,4.686.944,12.115,12.115,0,0,1,3.809,2.564,12.112,12.112,0,0,1,2.564,3.808,11.7,11.7,0,0,1,.945,4.686,11.644,11.644,0,0,1-.945,4.666,12.23,12.23,0,0,1-2.565,3.818,12.016,12.016,0,0,1-3.808,2.572A11.712,11.712,0,0,1,85.3-862.855Z" transform="translate(-73.304 886.855)" fill="currentColor"></path> </svg> </span> </a> </div> </div> </div></section><section class="section section-quote" data-component="quote"> <div class="container dir-col"> <div class="slider-cover"> <div class="quote-slider-pagination swiper-pagination"></div> <div class="quote-slider" data-aos="fade-up" data-aos-delay="150"> <div class="swiper-wrapper"> <div class="swiper-slide"> <div class="quote-container"> <div class="quote-sign"> <svg xmlns="http://www.w3.org/2000/svg" preserveAspectRatio="xMidYMid meet" fill="currentColor" viewBox="5 7 14 10" width="57" height="41"> <path d="M0 0h24v24H0z" fill="none"></path> <path d="M6 17h3l2-4V7H5v6h3zm8 0h3l2-4V7h-6v6h3z"></path> </svg> </div> <div class="quote-content"> <div class="text-atom body-1 text-center quote-text"> <b>Our management team found the JAMS presentation to be very beneficial,</b> and it was presented in a manner that made our team comfortable with their own participation. Some of our folks shared very personal experiences as managers, and I think <b>our team benefited from the honesty and experience</b> of both the presenter and their fellow team members.</div> <div class="text-atom body-3 text-center quote-author"> CEO of a Critical-Access Hospital</div> </div> </div> </div> <div class="swiper-slide"> <div class="quote-container"> <div class="quote-sign"> <svg xmlns="http://www.w3.org/2000/svg" preserveAspectRatio="xMidYMid meet" fill="currentColor" viewBox="5 7 14 10" width="57" height="41"> <path d="M0 0h24v24H0z" fill="none"></path> <path d="M6 17h3l2-4V7H5v6h3zm8 0h3l2-4V7h-6v6h3z"></path> </svg> </div> <div class="quote-content"> <div class="text-atom body-1 text-center quote-text"> JAMS worked tirelessly with our organization to <b>create a tailored training program that our employee relations team could utilize immediately.</b> The sessions were engaging and fun ensuring participant retention of key concepts.</div> <div class="text-atom body-3 text-center quote-author"> Employee Relations Partner, Biopharmaceutical Company</div> </div> </div> </div> </div> </div> </div> </div></section><section class="section section-divider" data-component="divider"> <div class="container"> <hr class="divider"/> </div></section> <section class="section" data-component="cards-transparent" style="--mpt: 10;"> <div class="container"> <div class="card-transparent"> <div class="card-icon" data-component="card-icon"> <div class="icon-container"> <div class="icon-wrapper"> <span class="icon material-symbols-outlined">location_on</span> </div> </div> </div> <h3 class="text-atom body-1">At your location or online</h3> </div> <div class="card-transparent"> <div class="card-icon" data-component="card-icon"> <div class="icon-container"> <div class="icon-wrapper"> <span class="icon material-symbols-outlined">schedule</span> </div> </div> </div> <h3 class="text-atom body-1">From hours to months, based on your needs</h3> </div> <div class="card-transparent"> <div class="card-icon" data-component="card-icon"> <div class="icon-container"> <div class="icon-wrapper"> <span class="icon material-symbols-outlined">attach_money</span> </div> </div> </div> <h3 class="text-atom body-1">Pricing tailored to your needs</h3> </div> </div></section><section class="section section-conflict-prevention-faq"" data-component="conflict-prevention-faq"> <div class="container dir-col"> <h2 class="heading h2 faq-section-title underline"> FAQ</h2> <div x-data="faqFilter" x-cloak x-ref="app" class="faq-filter"> <div class="results" x-ref="results" :class="!data.length && 'no-result'" x-show="showResult"> <div class="faq-cover" x-ref="cover"> <template x-for="(item, i) in data" :key="item.id"> <div class="item"> <h2 class="heading h4 faq-title" x-text="item.custom_s_faq_title" @click="expand"></h2> <div class="target"> <div class="text-atom body-2" x-html="item.custom_s_faq_description"></div> </div> </div> </template> </div> <div x-show="!data.length" class="no-result-cover" style="display: none"> <h1 class="heading h3 "> No Results Found</h1> <p></p> </div> </div> <div class="spinner" x-ref="spinner" x-show="!showResult"></div> <div x-show="pageCount() > 1 && showResult" class="pagination-cover"> <div class="pagination"> <button x-data x-bind="loadPagination" @click="prevPage" :disabled="page == 0" :class="show && 'lookup'" aria-label="Previous"> <span class="material-symbols-outlined" :class="show && 'loading'">navigate_before</span> </button> <span x-text="page+1"></span> of <span x-text="pageCount()"></span> <button x-data x-bind="loadPagination" @click="nextPage" :disabled="page >= (numFound / config.rows) -1" :class="show && 'lookup'" aria-label="Next"> <span class="material-symbols-outlined" :class="show && 'loading'">navigate_next</span> </button> </div> </div> </div> </div> <div class="all-questions-for-seo" style="display: none;"> <div class="item"> <div class="faq-question">How can my organization benefit from the Conflict Resolution Program?</div> <div class="faq-answer">Through the Conflict Resolution Program, you can expect a multitude of benefits. Our program fosters a workplace environment that embodies open discussion, interactive workshops and creative solutions—all of which cater to effective communication, improved teamwork, job satisfaction and an inclusive working environment. All these can lead to increased productivity and employee retention, improving overall business performance.</div> </div> <div class="item"> <div class="faq-question">What are the benefits of the Conflict Resolution Program?</div> <div class="faq-answer">The Conflict Resolution Program helps transform workplace environments and advances communication. It can significantly enhance team collaboration and promotes an integral culture of inclusivity. These shifts not only change the work atmosphere for the better, but also help boost employee engagement, productivity and affinity toward the company. Such a transformation can significantly contribute to improving overall organizational performance and building lasting success.</div> </div> <div class="item"> <div class="faq-question">Can the Conflict Resolution Program resolve any type of conflict?</div> <div class="faq-answer">The Conflict Resolution Program can resolve many workplace conflicts. From minor tensions disrupting daily operations to major grievances stemming from perceived discrimination or a toxic workplace environment, the program aims to address every possible issue and paves the way for candid discussions and the ultimate resolution of conflicts. </div> </div> <div class="item"> <div class="faq-question">Is the Conflict Resolution Program generic or tailored to my organization's needs?</div> <div class="faq-answer">While the Conflict Resolution Program is based on a structured approach, it is entirely customizable. The interventions that we design, the topics we focus on during workshops and the overall developmental patterns of team members are all tailored according to your company, your industry and your team's specific needs. </div> </div> <div class="item"> <div class="faq-question">How long is the duration of the Conflict Resolution Program?</div> <div class="faq-answer">The duration of the Conflict Resolution Program varies based on your needs. We work around your company's requirements and goals. Thus, our approach can take anywhere from a few focused hours to months of comprehensive, broad-based engagement, so that we may cover all areas of potential.</div> </div> <div class="item"> <div class="faq-question">How much does the Conflict Resolution Program cost?</div> <div class="faq-answer">Our pricing is as customized as our programs. Cost will vary depending on whether you need a single training course or a multistep conflict prevention and resolution program. We will work closely with you to tailor the program that will be beneficial to your organization’s needs at a price you can afford.</div> </div> <div class="item"> <div class="faq-question">What is JAMS Pathways Conflict Resolution Program PATH?</div> <div class="faq-answer">JAMS Pathways’ Conflict Resolution Program, is a step-by-step approach designed to transform workplace conflict into team unity and optimal business performance. The program comprises of four steps, represented by the acronym PATH:<br/><br/><b>P: Preliminary assessment</b><br/>We begin with a thorough preliminary assessment of your organization's culture, major challenges and needs. This foundational step helps us understand the unique dynamics at play.<br/><br/><b>A: Analyze and design</b><br/>Next, we analyze the insights gathered from the assessment and design a bespoke intervention tailored to your unique situation. This step enables us to customize our approach to your specific conflicts and organizational context.<br/><br/><b>T: Targeted facilitation</b><br/>Our experienced facilitators guide your team through targeted topics, workshops and one-on-one meetings to create joint solutions. This interactive step fosters collaboration and empowers your team to resolve conflicts constructively.<br/><br/><b>H: Highlight and craft</b><br/>The final step involves reflecting on the learning from our journey together, highlighting progress and crafting a road map with agreed new practices. This promotes long-lasting change and continuous improvement within your organization.<br/><br/>We believe following this PATH will lead to team unity, a harmonious work environment and enhanced productivity.</div> </div> <div class="item"> <div class="faq-question">Can the Conflict Resolution Program help resolve conflict between different departments?</div> <div class="faq-answer">Absolutely. Our program is structured to combat conflicts at various levels throughout the organization, including different departments. Our primary aim is to facilitate communication and understanding between different sectors of the company, establish an environment of cooperation and replace barriers with bridges.</div> </div> <div class="item"> <div class="faq-question">How does the Conflict Resolution Program promote effective communication in the workplace?</div> <div class="faq-answer">The Conflict Resolution Program warrants effective communication by not only encouraging open discussions, but also facilitating interactive workshops, one-on-one meetings and candid conversations. This open-door approach nurtures a culture of transparency, contributes to issue resolution and helps individuals and teams grow by providing constructive feedback.</div> </div> <div class="item"> <div class="faq-question">Is the Conflict Resolution Program designed to handle urgent and escalated conflict situations?</div> <div class="faq-answer">The Conflict Resolution Program prioritizes proactivity but is also flexible enough to address escalated situations in need of urgent intervention. Program resources are adjusted according to the conditions and requirements. Its aim is to effectively manage and de-escalate both immediate and long-standing conflict scenarios, helping your organization restore peace and productivity.</div> </div> <div class="item"> <div class="faq-question">How is the Conflict Resolution Program different from other conflict resolution training courses available?</div> <div class="faq-answer">Unlike other conflict resolution trainings, our program encompasses a neutrality-based approach in which we do not take sides. This impartiality builds trust and a safe environment, making our program highly effective. Furthermore, all our solution plans and interventions are tailored to resonate with your specific needs, ensuring successful outcomes.</div> </div> </div></section><section class="section section-book-free-call" data-component="book-free-call" style="--dpt: 40; --dpb: 0; --mpt: 0; --mpb: 0;"> <div class="bfc-content"> <div class="bfc-media transparent-bg"> <img src="/_assets/images/book-free-call-bg.jpg" loading="eager" fetchpriority="auto" class="parallax-image" alt="workplace conflict"/> </div> <div class="container dir-col"> <div class="bfc-header"> <h4 class="heading h4 bfc-eyebrow"> Start Your Journey Now</h4> <h3 class="heading h3 bfc-title underline"> Book a Free Discovery Call</h3> <div class="text-atom body-2 text-center bfc-desc"> Restore workplace unity and maximize employee performance.<br/> Book a discovery call today. </div> <a href="#" data-modal="calendar-form" data-pdf-type="" class="btn btn-primary bfc-cta modal-trigger" onclick="trackParser(this)" data-tracker-identifier="CTA" aria-label="Schedule Your Call" target="_self"> SCHEDULE YOUR CALL </a> </div> <div class="bfc-bullet"> <div class="bfc-box-icon"> <img src="/_assets/images/bfc.svg" loading="eager" fetchpriority="auto" alt="book free call bullet icon" width="132" height="132"/> </div> <h4 class="heading h4 bfc-box-title underline"> Customized Client Solutions</h4> <div class="text-atom body-1 text-center bfc-box-desc"> There’s no one way to run a healthy organization, so our pricing is as customized as our programs. Let’s talk about your needs. </div> </div> </div> </div></section><section class="section section-play-book" data-component="play-book"> <div class="container dir-col"> <div class="play-book-content"> <div class="play-book-header"> <h4 class="heading h4 pre-title" > Download our streamlined guide</h4> <h2 class="heading h2 play-book-title" > The Leader's Blueprint to Managing Conflict</h2> <h4 class="heading h4 play-book-subtitle" > In this practical, step-by-step playbook, our experienced facilitators explain how to efficiently resolve workplace conflict to create unity and drive mission-focused success. </h4> <button data-modal="lead-magnet" data-pdf-type="blueprint" class="btn btn-secondary icon-enable modal-trigger" aria-label="Info Text" target="_self" data-modal-title="The Leader's Blueprint to Managing Conflict" data-modal-bg-image="/_assets/images/lead_magnet_modal_bg_1.png" data-tracker-identifier="CTA" id="lead-magnet-trigger-button"> DOWNLOAD YOUR FREE GUIDE <span class="button-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24"> <path d="M85.255-870.126l4.727-4.727-4.727-4.727-1.565,1.572,2.038,2.038H80.6v2.235h5.13L83.69-871.7Zm.048,7.271a11.668,11.668,0,0,1-4.665-.943,12.125,12.125,0,0,1-3.818-2.572,12.126,12.126,0,0,1-2.572-3.817,11.662,11.662,0,0,1-.943-4.665,11.715,11.715,0,0,1,.943-4.685,12.016,12.016,0,0,1,2.571-3.808,12.228,12.228,0,0,1,3.817-2.565,11.643,11.643,0,0,1,4.665-.945,11.7,11.7,0,0,1,4.686.944,12.115,12.115,0,0,1,3.809,2.564,12.112,12.112,0,0,1,2.564,3.808,11.7,11.7,0,0,1,.945,4.686,11.644,11.644,0,0,1-.945,4.666,12.23,12.23,0,0,1-2.565,3.818,12.016,12.016,0,0,1-3.808,2.572A11.712,11.712,0,0,1,85.3-862.855Z" transform="translate(-73.304 886.855)" fill="currentColor"></path> </svg> </span> </button> </div> <div class="play-book-media"> <img src="/_assets/images/lead_magnet_playbook_1.png" loading = "lazy" fetchpriority = "auto" class="none" alt="play-book"> </div> </div> </div></section> <section class="section" data-component="lead-drawer"> <div class="lead-drawer ldv-2" :class="open && 'visible'" data-component="lead-drawer" x-data="leaddrawer" data-visible-after="20" data-visible-after-time="10"> <div class="container lead-drawer-container"> <div class="lead-drawer-content"> <h3 class="heading h3 lead-drawer-title"> We Remove Obstacles - Your Organization Excels</h3> <a href="/contact-us" class="btn btn-link inverse icon-enable" onclick="trackParser(this)" data-tracker-identifier="CTA" aria-label="Open Download E-book Modal" target="_self" data-modal-title=""> BOOK A 15 MIN DISCOVERY CALL <span class="button-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24"> <path d="M85.255-870.126l4.727-4.727-4.727-4.727-1.565,1.572,2.038,2.038H80.6v2.235h5.13L83.69-871.7Zm.048,7.271a11.668,11.668,0,0,1-4.665-.943,12.125,12.125,0,0,1-3.818-2.572,12.126,12.126,0,0,1-2.572-3.817,11.662,11.662,0,0,1-.943-4.665,11.715,11.715,0,0,1,.943-4.685,12.016,12.016,0,0,1,2.571-3.808,12.228,12.228,0,0,1,3.817-2.565,11.643,11.643,0,0,1,4.665-.945,11.7,11.7,0,0,1,4.686.944,12.115,12.115,0,0,1,3.809,2.564,12.112,12.112,0,0,1,2.564,3.808,11.7,11.7,0,0,1,.945,4.686,11.644,11.644,0,0,1-.945,4.666,12.23,12.23,0,0,1-2.565,3.818,12.016,12.016,0,0,1-3.808,2.572A11.712,11.712,0,0,1,85.3-862.855Z" transform="translate(-73.304 886.855)" fill="currentColor"></path> </svg> </span> </a> </div> <div class="lead-drawer-image"> <img src="/_assets/images/lead-drawer-3.png" loading="eager" fetchpriority="auto" class="none" alt="Your Organization Excels"/> <button class="btn btn-link lead-drawer-close" @click="close"> <svg xmlns="http://www.w3.org/2000/svg" width="21.179" height="21" viewBox="0 0 21.179 21"><path d="m18.922 20.214-8.333-8.333-8.332 8.333a.977.977 0 0 1-1.382-1.381L9.208 10.5.875 2.168A.977.977 0 0 1 2.257.786l8.332 8.333L18.922.786a.977.977 0 0 1 1.381 1.382L11.97 10.5l8.332 8.333a.977.977 0 1 1-1.381 1.381Z" fill="#012169" stroke="rgba(0,0,0,0)"></path></svg> </button> </div> </div> </div></section> </main> <div data-component="fab" class="fab"> <div class="fab-trigger"> <img src="/_assets/images/question-icon.png" loading="eager" fetchpriority="auto" alt="Fab question icon" width="35" height="40" /> </div> <div class="fab-item tooltip modal-trigger" data-tooltip-pos="left" data-tooltip-length="fit" data-tooltip="Schedule a call" data-modal="calendar-form" > <svg xmlns="http://www.w3.org/2000/svg" width="28" height="28" viewBox="0 0 13.997 14" > <path fill="currentColor" d="M11.484 14c1.333 0 2.233-.938 2.5-2.577a1.6 1.6 0 0 0-.319-1.2l-.051-.048-1.939-1.534a1.6 1.6 0 0 0-2.006.077l-.836.791C7.091 9.113 4.59 6.855 4.466 5.19l.826-.871a1.6 1.6 0 0 0 .061-2L3.828.389A.233.233 0 0 0 3.77.335a1.6 1.6 0 0 0-1.2-.319C.938.283 0 1.183 0 2.516A11.484 11.484 0 0 0 11.484 14Z" ></path> </svg> </div> <div class="fab-item tooltip modal-trigger" data-tooltip-pos="left" data-tooltip-length="fit" data-tooltip="Contact form" data-modal="contact-form" > <svg xmlns="http://www.w3.org/2000/svg" width="28" height="20" viewBox="0 0 14 10" > <path fill="currentColor" d="M1 10a.985.985 0 0 1-.33-.067l4.294-4.15L6.7 7.408a.456.456 0 0 0 .631-.008l1.745-1.68 4.431 4.147a.987.987 0 0 1-.48.132ZM0 8.994V1.159l4.285 4L.043 9.254A1 1 0 0 1 0 8.994Zm9.727-3.909L14 .959c0 .016-.011.031-.011.048v7.987c0 .03.008.059.005.086ZM.373.236A.991.991 0 0 1 1 0h12.027a.993.993 0 0 1 .5.147L7.01 6.443Z" ></path> </svg> </div> <div class="fab-shadow"></div></div> <footer data-component="footer" class="section footer"> <div class="container dir-col">  <div class="footer-top"> <div class="newsletter-title"> Get Updates Straight to Your Inbox </div> <div class="newsletter-desc"> Subscribe for valuable tips, insights and news on workplace performance, conflict resolution and team unity. </div> <form action="/subscribe" method="get" class="newsletter-form"> <div class="form-row"> <input type="email" required name="email" id="input-newsletter-email" placeholder="Email" class="input" autocomplete="email" aria-required="true"> <input type="submit" class="btn btn-secondary" value="SUBMIT" id="btn-newsletter-submit"> </div> <label>Don't worry, we won't flood your inbox!</label> </form></div> <div class="footer-middle"> <div class="footer-logo"> <a href="https://www.jamsadr.com/" onclick="trackParser(this)" data-tracker-identifier="LOGO"> <img src="/_assets/images/jams-logo.svg" width="170" height="107.995" alt="jams logo"> </a> </div> <div class="footer-address"> <div class="f-mail"> <span class="icon"> <svg xmlns="http://www.w3.org/2000/svg" width="14" height="10" viewBox="0 0 14 10"> <path fill="currentColor" d="M1 10a.985.985 0 0 1-.33-.067l4.294-4.15L6.7 7.408a.456.456 0 0 0 .631-.008l1.745-1.68 4.431 4.147a.987.987 0 0 1-.48.132ZM0 8.994V1.159l4.285 4L.043 9.254A1 1 0 0 1 0 8.994Zm9.727-3.909L14 .959c0 .016-.011.031-.011.048v7.987c0 .03.008.059.005.086ZM.373.236A.991.991 0 0 1 1 0h12.027a.993.993 0 0 1 .5.147L7.01 6.443Z" data-name="Combined Shape"></path> </svg> </span> <p><a href="mailto:info@jamspathways.com" style="font-weight: 500; text-decoration: unset;">info@jamspathways.com</a></p> </div> <div class="f-address"> <span class="icon"> <svg xmlns="http://www.w3.org/2000/svg" xml:space="preserve" width="16" height="16" viewBox="0 0 395.71 395.71"> <path fill="currentColor" d="M197.849 0C122.131 0 60.531 61.609 60.531 137.329c0 72.887 124.591 243.177 129.896 250.388l4.951 6.738a3.064 3.064 0 0 0 2.471 1.255 3.08 3.08 0 0 0 2.486-1.255l4.948-6.738c5.308-7.211 129.896-177.501 129.896-250.388C335.179 61.609 273.569 0 197.849 0zm0 88.138c27.13 0 49.191 22.062 49.191 49.191 0 27.115-22.062 49.191-49.191 49.191-27.114 0-49.191-22.076-49.191-49.191 0-27.129 22.076-49.191 49.191-49.191z"> </path> </svg> </span> <p>18881 Von Karman Ave. <br/>Suite 350 <br/>Irvine, CA 92612</p> </div> </div>  <div class="footer-nav"> <nav aria-label="footer nav" class="nav-footer"> <ul class="nav" role="list"> <li class="nav-item" role="listitem"><a class="nav-link" href="/services/" target="_self">Services</a></li><li class="nav-item" role="listitem"><a class="nav-link" href="/successstories" target="_self">Use Cases</a></li><li class="nav-item" role="listitem"><a class="nav-link" href="/about-us" target="_self">About Us</a></li><li class="nav-item" role="listitem"><a class="nav-link" href="/team/" target="_self">Team</a></li><li class="nav-item" role="listitem"><a class="nav-link" href="/contact-us" target="_self">Contact</a></li><li class="nav-item" role="listitem"><a class="nav-link" href="/resources/" target="_self">Resources</a></li> </ul> </nav> </div>  <div class="footer-right-nav"> <nav aria-label="footer nav" class="nav-footer"> <ul class="nav" role="list"> <li class="nav-item" role="listitem"><a class="nav-link" href="/privacy-center" target="_self">Privacy Policy</a></li><li class="nav-item" role="listitem"><a class="nav-link" href="/terms-of-service" target="_self">Terms of Service</a></li><li class="nav-item" role="listitem"><a class="nav-link" href="https://www.jamsadr.com/careers/" target="_self">Careers</a></li><li class="nav-item" role="listitem"><a class="nav-link" href="/sitemap" target="_self">Site Map</a></li> </ul> </nav> <nav aria-label="Social icons" class="nav-social"> <ul class="nav" role="list"> <li class="nav-item" role="listitem"> <a class="nav-link" href="https://www.linkedin.com/showcase/jams-pathways/" data-provider="Linkedin" target="_blank"> <span class="social-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" aria-labelledby="icon-linkedin-title" viewBox="0 0 448 512"><path fill="currentColor" d="M100.28 448H7.4V148.9h92.88zM53.79 108.1C24.09 108.1 0 83.5 0 53.8a53.79 53.79 0 0 1 107.58 0c0 29.7-24.1 54.3-53.79 54.3zM447.9 448h-92.68V302.4c0-34.7-.7-79.2-48.29-79.2-48.29 0-55.69 37.7-55.69 76.7V448h-92.78V148.9h89.08v40.8h1.3c12.4-23.5 42.69-48.3 87.88-48.3 94 0 111.28 61.9 111.28 142.3V448z"></path></svg> </span> </a> </li> <li class="nav-item" role="listitem"> <a class="nav-link" href="https://twitter.com/JAMSADR" data-provider="Twiter" target="_blank"> <span class="social-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 512 512"><path fill="currentColor" d="M389.2 48h70.6L305.6 224.2 487 464H345L233.7 318.6 106.5 464H35.8L200.7 275.5 26.8 48H172.4L272.9 180.9 389.2 48zM364.4 421.8h39.1L151.1 88h-42L364.4 421.8z"></path></svg> </span> </a> </li> <li class="nav-item" role="listitem"> <a class="nav-link" href="https://www.youtube.com/@jamspathways" data-provider="Youtube" target="_blank"> <span class="social-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" aria-labelledby="icon-youtube-title" viewBox="0 0 576 512"><path fill="currentColor" d="M549.655 124.083c-6.281-23.65-24.787-42.276-48.284-48.597C458.781 64 288 64 288 64S117.22 64 74.629 75.486c-23.497 6.322-42.003 24.947-48.284 48.597-11.412 42.867-11.412 132.305-11.412 132.305s0 89.438 11.412 132.305c6.281 23.65 24.787 41.5 48.284 47.821C117.22 448 288 448 288 448s170.78 0 213.371-11.486c23.497-6.321 42.003-24.171 48.284-47.821 11.412-42.867 11.412-132.305 11.412-132.305s0-89.438-11.412-132.305zm-317.51 213.508V175.185l142.739 81.205-142.739 81.201z"></path></svg> </span> </a> </li>  </ul> </nav> </div> <div class="pathways-logo"> <a href="" onclick="trackParser(this)" data-tracker-identifier="LOGO" class="white-filter"> <img src="/_assets/images/_core/pathways-logo.svg" width="247.94697" height="40" alt="pathways logo"> </a> </div> </div> </div> <div class="disclaimer" id="disclaimer"> <div class="container dir-col"> <div class="disclaimer-text"> <p><strong>Disclaimer</strong></p> <p>This website is not a solicitation for business. All content on the JAMS Pathways website is intended to provide general information about JAMS Pathways and an opportunity for interested persons to contact JAMS Pathways. The content of this website is not offered as legal advice or legal opinion and it should not be relied upon for any specific situation. JAMS Pathways neutrals, facilitators, and trainers are not engaged in the practice of law and no attorney client relationship is intended. This website is for informational purposes only and does not constitute a complete description of JAMS Pathways services. While JAMS Pathways endeavors to keep the information updated and correct, JAMS Pathways makes no representations or warranties of any kind, express or implied, about the completeness, accuracy, or reliability of the information contained in this website. <a title="See More of Disclaimer" href="/disclaimer">SEE MORE</a></p> </div> </div> </div> <div class="footer-bottom"> <div class="container"> <span class="copyright-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16"> <path fill="#ffffff" d="M8 1a7 7 0 1 1-7 7 7 7 0 0 1 7-7Zm0 15a8 8 0 1 0-8-8 8 8 0 0 0 8 8Zm2.122-5.878a3 3 0 1 1 0-4.244.5.5 0 1 0 .706-.706 4 4 0 1 0 0 5.656.5.5 0 0 0-.706-.706Z"> </path> </svg> </span> JAMS PATHWAYS 2024 <a class="evidon-notice-link"> </a> </div> </div></footer> <div class="modal modal-medium no-padding" role="dialog" aria-modal="true" id="lead-magnet" data-component="modal" hidden> <span class="material-symbols-outlined close close-trigger">close</span> <div class="modal-body"> <div class="popup-form"> <div class="form-wrapper"> <div class="form-cover"> <header class="modal-header"> <h3 class="heading h3 " > Get our exclusive e-book for free!</h3> </header> <div class="form-subtext"> <h4 class="heading h4 text-center" > The Leader's Blueprint to Managing Conflict.</h4> </div> <iframe class="hidden-target" name="hidden-target"></iframe> <form name="lead-menagement" id="form-lead-menagement" action="/_config/hubspot/lead-magnet-form-hubspot-proxy.aspx" method="post" class="lead-menagement validate-form" target="hidden-target" data-component="validation" data-tracker-identifier="LEADMAGNET"> <input type="hidden" class="hubspotutk-cookie" id="hubspotutk-cookie" name="hubspotutk-cookie"> <input type="hidden" id="requested_pdf__cloned_" name="requested_pdf__cloned_" /> <div class="form-container no-column"> <div class="form-row"> <label for="name" data-required="true" class="sr-only"> Name </label> <input type="text" name="name" id="name" autocomplete="name" inputmode="text" placeholder="Full Name *" aria-invalid="false" aria-labelledby="Name" aria-describedby="Name" aria-required="true" required data-message-error="Please enter name." pattern="[^0-9]+" /> </div> <div class="form-row"> <label for="email" class="sr-only" data-required="true">Email</label> <input type="email" name="email" id="email" autocomplete="email" inputmode="email" placeholder="Email *" required aria-invalid="false" aria-labelledby="Email" aria-describedby="Email" aria-required="true" data-message-error="Please enter a valid email address" /> </div> <div class="form-row"> <label for="company" class="sr-only" data-required="true">Company</label> <input type="text" name="company" id="company" autocomplete="company" inputmode="text" placeholder="Company *" required aria-invalid="false" aria-labelledby="Company" aria-describedby="Company" data-message-error="Please enter company." /> </div> <div class="form-row"> <label for="job-title" class="sr-only" data-required="true">Job Title</label> <input type="text" name="job-title" id="job-title" autocomplete="job-title" inputmode="text" placeholder="Job Title *" required aria-invalid="false" aria-labelledby="Job title" aria-describedby="Job title" data-message-error="Please enter job title." /> </div> <div class="form-row"> <label for="industrytype" class="sr-only"> Industry Type </label> <select name="industry_type" id="industrytype" aria-labelledby="Industry Type" aria-describedby="Industry Type" required data-message-error="Please select industry type."> <option value="" selected="true" disabled="disabled">Industry Type *</option> <option value="Accounting">Accounting</option> <option value="Administration & Office Support">Administration & Office Support</option> <option value="Banking & Financial Services">Banking & Financial Services</option> <option value="Call Center & Customer Service">Call Center & Customer Service</option> <option value="Community Services & Development">Community Services & Development</option> <option value="Construction">Construction</option> <option value="Consulting & Strategy">Consulting & Strategy</option> <option value="Design & Architecture">Design & Architecture</option> <option value="Education & Training">Education & Training</option> <option value="Engineering">Engineering</option> <option value="Farming, Animals & Conservation">Farming, Animals & Conservation</option> <option value="Government & Defense">Government & Defense</option> <option value="Healthcare & Medical|">Healthcare & Medical|</option> <option value="Hospitality & Tourism">Hospitality & Tourism</option> <option value="Human Resources & Recruitment">Human Resources & Recruitment</option> <option value="Information & Communication Technology">Information & Communication Technology</option> <option value="Insurance & Superannuation">Insurance & Superannuation</option> <option value="Legal">Legal</option> <option value="Manufacturing, Transport & Logistics">Manufacturing, Transport & Logistics </option> <option value="Mining, Resources & Energy">Mining, Resources & Energy</option> <option value="NGOs & Non-profits">NGOs & Non-profits</option> <option value="Real Estate & Property">Real Estate & Property</option> <option value="Retail & Consumer Products">Retail & Consumer Products</option> <option value="Sales">Sales</option> <option value="Science & Technology">Science & Technology</option> <option value="Sport & Recreation">Sport & Recreation</option> <option value="Trades & Services">Trades & Services</option> <option value="Other">Other</option> </select> </div> <div class="form-row"> <label for="howdidyouhearaboutus" class="sr-only"> How did you hear about us? </label> <select name="how_did_you_hear_about_us" id="howdidyouhearaboutus" aria-labelledby="How did you hear about us?" aria-describedby="How did you hear about us?" required x-on:change="handleDropdownChange($event)" data-message-error="Please select how did you hear about us."> <option value="" selected="true" disabled="disabled">How did you hear about us? *</option> <option value="Google | Bing">Google | Bing</option> <option value="Social media (LinkedIn)">Social Media</option> <option value="Online advertisement (specify platform or type please)">Advertisement</option> <option value="Referral from a friend or colleague">Referral</option> <option value="Email newsletter or marketing campaign">Marketing Email</option> <option value="Website/blog referral (specify if possible, e.g., specific website or blog)">Blog | Newsletter</option> <option value="Trade show or event">Trade Show</option> <option value="Other">Other</option> </select> </div> <div class="form-row" style="display: none;" id="tell_us_more" x-show="showTellUsMore"> <input id="tell_us_more" name="tell_us_more" placeholder="Tell us more" type="text" class="hs-input" inputmode="text" value="" /> </div> <div class="form-row"> <div class="recaptcha-container"> <div title="recaptcha" class="g-recaptcha" data-callback="checkRecaptchaLeadMagnet" data-sitekey="6LfNtacnAAAAAOOYBCpvLvo1qdlKjijyC5Mn6ZEp"> </div> </div> </div> <div class="form-row center"> <button class="btn btn-primary submit-button lead-menagement" aria-label="SUBMIT" target="_self" type="submit" disabled> GET MY FREE E-BOOK </button> </div> </div> </form> <img src="/_assets/images/lead_magnet_modal_bg_1.png" loading = "eager" fetchpriority = "auto" class="form-bg" alt="Lead Magnet Modal Background"> </div> <div class="thankyou-cover" hidden> <div class="check-icon"> <span class="icon material-symbols-outlined">done</span> </div> <header class="modal-header"> <h3 class="heading h3 " > Success!</h3> </header> <div class="form-subtext"> <h4 class="heading h4 text-center" > You will receive our exclusive e-book in your mailbox shortly.</h4> </div> <div class="form-row center"> <button class="btn btn-primary close-trigger" aria-label="Close" target="_self" > CLOSE </button> </div> </div> </div></div> </div> </div> <div class="modal modal-large no-padding form-modal" role="dialog" aria-modal="true" id="calendar-form" data-component="modal" hidden> <span class="material-symbols-outlined close close-trigger">close</span> <div class="modal-body"> <div class="meetings-iframe-container" data-src="https://meetings.hubspot.com/jams-pathways/discovery-call?embed=true"></div> <script type="text/javascript" src="https://static.hsappstatic.net/MeetingsEmbed/ex/MeetingsEmbedCode.js"></script> </div></div> <div class="modal modal-large no-padding form-modal" role="dialog" aria-modal="true" id="contact-form" data-component="modal" hidden> <span class="material-symbols-outlined close close-trigger">close</span> <div class="modal-body"> <div class="popup-form"> <div class="form-wrapper"> <div class="form-cover"> <header class="modal-header"><h3 class="heading h3 text-center" > Do you prefer to send us a message?</h3></header> <div class="form-subtext"><div class="text-atom body-2 text-left text-center" > Fill-in the below contact form, and we'll make sure to contact you within 1 business day.</div></div> <iframe class="hidden-target" name="hidden-target"></iframe> <form name="contact-form" id="form-contact" action="/_config/hubspot/contact-form-hubspot-proxy.aspx" method="post" class="validate-form" target="hidden-target" data-component="validation" data-tracker-identifier="CONTACT"> <input type="hidden" class="hubspotutk-cookie" id="hubspotutk-cookie" name="hubspotutk-cookie" /> <div class="form-container"> <div class="form-column"> <div class="dir-row"> <div class="form-row"> <label for="firstname" data-required="true" class="sr-only"> First name </label> <input type="text" name="first_name_cloned_" id="firstname" autocomplete="given-name" inputmode="text" placeholder="First name *" aria-invalid="false" aria-labelledby="First name" aria-describedby="First name" aria-required="true" required data-message-error="Please enter first name." pattern="[^0-9]+" /> </div> <div class="form-row"> <label for="lastname" class="sr-only" data-required="true"> Last name </label> <input type="text" name="last_name__cloned_" id="lastname" autocomplete="family-name" inputmode="text" placeholder="Last name *" aria-invalid="false" aria-labelledby="Last name" aria-describedby="Last name" aria-required="true" required data-message-error="Please enter last name." /> </div> </div> <div class="form-row"> <label for="email" class="sr-only" data-required="true">Email</label> <input type="email" name="email" id="email" autocomplete="email" inputmode="email" placeholder="Email *" required aria-invalid="false" aria-labelledby="Email" aria-describedby="Email" aria-required="true" data-message-error="Please enter a valid email address." /> </div> <div class="form-row"> <label for="company_name" class="sr-only" data-required="true">Company</label> <input type="text" name="company_name__cloned_" id="company_name" autocomplete="organization" inputmode="text" placeholder="Company *" aria-invalid="false" aria-labelledby="Company" aria-describedby="Company" aria-required="true" required data-message-error="Please enter company name." /> </div> <div class="dir-row"> <div class="form-row"> <label for="jobtitle" class="sr-only" data-required="true"> Job title </label> <input type="text" name="job_title_cloned" id="jobtitle" autocomplete="organization-title" inputmode="text" placeholder="Job title *" aria-invalid="false" aria-labelledby="jobtitle-label" aria-describedby="Job title" aria-required="true" required data-message-error="Please enter job title." /> </div> </div> <div class="dir-row"> <div class="form-row"> <label for="industrytype" class="sr-only"> Industry Type </label> <select name="industry_type" id="industrytype" aria-labelledby="Industry Type" aria-describedby="Industry Type" required data-message-error="Please select industry type."> <option value="" selected="true" disabled="disabled"> Industry Type * </option> <option value="Accounting">Accounting</option> <option value="Administration & Office Support"> Administration & Office Support </option> <option value="Banking & Financial Services"> Banking & Financial Services </option> <option value="Call Center & Customer Service"> Call Center & Customer Service </option> <option value="Community Services & Development"> Community Services & Development </option> <option value="Construction">Construction</option> <option value="Consulting & Strategy"> Consulting & Strategy </option> <option value="Design & Architecture"> Design & Architecture </option> <option value="Education & Training"> Education & Training </option> <option value="Engineering">Engineering</option> <option value="Farming, Animals & Conservation"> Farming, Animals & Conservation </option> <option value="Government & Defense"> Government & Defense </option> <option value="Healthcare & Medical|"> Healthcare & Medical| </option> <option value="Hospitality & Tourism"> Hospitality & Tourism </option> <option value="Human Resources & Recruitment"> Human Resources & Recruitment </option> <option value="Information & Communication Technology"> Information & Communication Technology </option> <option value="Insurance & Superannuation"> Insurance & Superannuation </option> <option value="Legal">Legal</option> <option value="Manufacturing, Transport & Logistics"> Manufacturing, Transport & Logistics </option> <option value="Mining, Resources & Energy"> Mining, Resources & Energy </option> <option value="NGOs & Non-profits">NGOs & Non-profits</option> <option value="Real Estate & Property"> Real Estate & Property </option> <option value="Retail & Consumer Products"> Retail & Consumer Products </option> <option value="Sales">Sales</option> <option value="Science & Technology"> Science & Technology </option> <option value="Sport & Recreation">Sport & Recreation</option> <option value="Trades & Services">Trades & Services</option> <option value="Other">Other</option> </select> </div> </div> <div class="dir-row"> <div class="form-row"> <label for="howdidyouhearaboutus" class="sr-only"> How did you hear about us? </label> <select name="how_did_you_hear_about_us" id="howdidyouhearaboutus" data-required="true" aria-labelledby="How did you hear about us?" aria-describedby="How did you hear about us?" aria-required="true" required data-message-error="Please select how did you hear about us."> <option value="" selected="true" disabled="disabled"> How did you hear about us? * </option> <option value="Google | Bing">Google | Bing</option> <option value="Social media (LinkedIn)">Social Media</option> <option value="Online advertisement (specify platform or type please)">Advertisement</option> <option value="Referral from a friend or colleague">Referral</option> <option value="Email newsletter or marketing campaign">Marketing Email</option> <option value="Website/blog referral (specify if possible, e.g., specific website or blog)">Blog | Newsletter</option> <option value="Trade show or event">Trade Show</option> <option value="Other">Other</option> </select> </div> </div> <div class="dir-row"> <div class="form-row fr-tell-us-more" id="tell_us_more" style="display: none"> <label for="tell-us-more" class="sr-only"> Tell us more </label> <input type="text" name="tell_us_more" id="tell-us-more" inputmode="text" placeholder="Tell us more" aria-describedby="Tell us more" /> </div> </div> </div> <div class="form-column"> <div class="form-row"> <label for="message" class="sr-only">Message title</label> <textarea id="message" name="message_cloned_" rows="5" cols="50" required aria-invalid="false" aria-required="true" aria-labelledby="Message" data-message-error="Please enter message." placeholder="Message *"></textarea> </div> <div class="form-row"> <div class="recaptcha-container justify-flex-start"> <div title="recaptcha" class="g-recaptcha" data-callback="checkRecaptchaContact" data-sitekey="6LfNtacnAAAAAOOYBCpvLvo1qdlKjijyC5Mn6ZEp"></div> </div> </div> </div> </div> <div class="form-row center"> <button class="btn btn-primary submit-button contact-form" aria-label="SUBMIT" target="_self" type="submit" disabled> SUBMIT </button> <div class="form-row center"> <div class="text-atom body-2 form-disc"> You can also contact us at <a href="mailto:info@jamspathways.com"> <b>info@jamspathways.com</b> </a>. </div> </div> </div> </form> </div> <div class="thankyou-cover" hidden> <div class="check-icon"> <span class="icon material-symbols-outlined">done</span> </div> <header class="modal-header"><h3 class="heading h3 " > Success!</h3></header> <div class="form-subtext"><h4 class="heading h4 text-center" > Thank you for sending your inquiry. Our Team will reply to you within 1 business day.</h4></div> <div class="form-row center"><button class="btn btn-primary close-trigger" aria-label="Close" target="_self" > CLOSE </button></div> </div> <div class="alert-box" hidden> <div class="text-atom body-2 text-left " > </div> <span class="material-symbols-outlined close-alert">close</span> </div> </div></div> </div> </div> <template id="env-variables" data-env="live"></template>   <script src="https://www.google.com/recaptcha/api.js"></script> <script src="/_assets/vendor/swiper-bundle.min.js"></script> <script src="/_assets/vendor/simple-parallax.min.js"></script> <script src="/_assets/vendor/aos.min.js"></script> <script src="/_assets/js/global.js?v=0136811830" id="global-script" type="module"></script> <script src="/_assets/js/header.js?v=0136811830" id="header-script" type="module"></script> <script src="/_assets/js/fab.js?v=0136811830" id="fab-script" type="module"></script> <script src="/_assets/js/modal.js?v=0136811830" id="modal-script" type="module"></script> <script src="/_assets/js/analytics.js?v=0136811830" id="analytics-script" type="module"></script> <script src="/_assets/js/validation.js?v=0136811830" id="validation-script" type="module"></script> <script src="/_assets/js/cycle-section.js?v=0136811830" id="cycle-section-script" type="module"></script> <script src="/_assets/js/cards-icon-left.js?v=0136811830" id="cards-icon-left-script" type="module"></script> <script src="/_assets/js/view-sources.js?v=0136811830" id="view-sources-script" type="module"></script> <script src="/_assets/js/path-steps.js?v=0136811830" id="path-steps-script" type="module"></script> <script src="/_assets/js/transform-workplace.js?v=0136811830" id="transform-workplace-script" type="module"></script> <script src="/_assets/js/quote.js?v=0136811830" id="quote-script" type="module"></script> <script src="/_assets/js/conflict-prevention-faq.js?v=0136811830" id="conflict-prevention-faq-script" type="module"></script> <script src="/_assets/js/play-book.js?v=0136811830" id="play-book-script" type="module"></script> <script src="/_assets/js/lead-drawer.js?v=0136811830" id="lead-drawer-script" type="module"></script> <script src="/_assets/vendor/intersect.min.js" defer></script> <script src="/_assets/vendor/alpine.min.js" defer></script> </body> </html>

CINXE.COM

Workplace Conflict Prevention & Resolution Program | JAMS Pathways