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Stop by Genius Bar at the Apple Retail Store for hands-on diagnosis and troubleshooting."/> <meta property="og:title" content="Apple Retail Store - Genius Bar"/> <meta property="og:description" content="Have a problem with your Mac, iPod, or iPhone? 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class="ac-nav-placeholder"></div> <script type="text/javascript" src="/web/20150807230620js_/http://www.apple.com/ac/globalnav/2.0/en_US/scripts/ac-globalnav.built.js"></script> <script src="https://web.archive.org/web/20150807230620js_/http://images.apple.com/metrics/ac-analytics/0.3/scripts/ac-analytics.js" type="text/javascript" charset="utf-8"></script> <script src="https://web.archive.org/web/20150807230620js_/http://images.apple.com/metrics/ac-analytics/0.3/scripts/auto-init.js" type="text/javascript" charset="utf-8"></script> <div id="main" class="main" role="main"> <section class="section section-hero section-nopad"> <div class="section-content"> <div class="row"> <div class="column large-8 medium-11 small-12 large-centered align-center"> <h1>The best place to get support for Apple products.</h1> <p class="inset">When you need a hardware repair, you can make a reservation at the Genius Bar. For software or services, get help even faster by phone or chat.</p> <p class="no-margin-bottom"><a class="more" href="https://web.archive.org/web/20150807230620/https://getsupport.apple.com/GetproductgroupList.action?caller=rcon">Get help now</a> </div> </div> </div> </section> <section class="section section-genius section-borderbottom"> <div class="section-content"> <div class="row"> <div class="column large-12 medium-12 small-12"> <figure class="image-retail-geniusbar-genius align-large-left-small-center"></figure> </div> <div class="column large-8 large-centered medium-10 small-12 align-large-center-small-left"> <h3>Meet a Genius at the Apple Store.</h3> <p>Geniuses have extensive knowledge of our products, and they work with you face to face to provide technical support and troubleshoot hardware problems. Some repairs can even be completed right on the spot.</p> </div> </div> </div> </section> <section class="section section-expect section-nopadbottom"> <div class="section-content"> <div class="row"> <div class="column large-7 large-push-5 medium-12 medium-push-0 small-12"> <figure class="image-retail-geniusbar-expect align-large-left-small-center"></figure> </div> <div class="column large-5 large-pull-7 medium-12 medium-pull-0 small-12"> <h3 class="large-8 medium-12">What to expect at the Genius Bar.</h3> <p class="large-10 medium-12">Before you come in for your reservation, be sure to back up the data on the device that needs help. When you get to the Apple Store, ask a team member to check you in to the Genius Bar, or check in using the Apple Store app on your iPhone. During your session, your Genius will gather information about your system and answer your questions. If your product requires repair, the Genius will discuss repair options, explain any applicable charges, and prepare your equipment for repair. Most sessions last about 15 minutes, but some may take longer, depending on the issue.</p> </div> </div> </div> </section> </div> <footer id="ac-globalfooter" class="no-js" lang="en-US" data-analytics-region="global footer" role="contentinfo" aria-labelledby="ac-gf-label"> <div class="ac-gf-content"> <h2 class="ac-gf-label" id="ac-gf-label">Apple Footer</h2> <nav class="ac-gf-breadcrumbs" aria-label="Breadcrumbs" role="navigation"> <a href="/web/20150807230620/http://www.apple.com/" class="home ac-gf-breadcrumbs-home"> <span class="ac-gf-breadcrumbs-home-icon" aria-hidden="true"></span> <span class="ac-gf-breadcrumbs-home-label">Apple</span> <span class="ac-gf-breadcrumbs-home-chevron"></span> <span class="ac-gf-breadcrumbs-home-mask"></span> </a> <div class="ac-gf-breadcrumbs-path"> <ol class="ac-gf-breadcrumbs-list" vocab="http://schema.org/" typeof="BreadcrumbList"> <li class="ac-gf-breadcrumbs-item" property="itemListElement" typeof="ListItem"><a class="ac-gf-breadcrumbs-link" 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