CINXE.COM

<!DOCTYPE html><html style="--top-banner-height:0rem"><head><meta charSet="utf-8"/><meta name="viewport" content="width=device-width, initial-scale=1, maximum-scale=5"/><link rel="preload" as="image" href="https://mccdn.me/martech/next-lp//_next/static/media/instagram.07dc14cd.svg"/><link rel="preload" as="image" href="https://mccdn.me/martech/next-lp//_next/static/media/whatsapp.742928a4.svg"/><link rel="preload" as="image" href="https://mccdn.me/martech/next-lp//_next/static/media/messenger.aac6546b.svg"/><link rel="preload" as="image" href="https://mccdn.me/martech/next-lp//_next/static/media/ai.9f66e1b4.svg"/><link rel="preload" as="image" href="https://mccdn.me/martech/next-lp//_next/static/media/integrations.56fc2a5f.svg"/><link rel="preload" as="image" href="https://mccdn.me/martech/next-lp//_next/static/media/find_agency.9a9db1ea.svg"/><link rel="preload" as="image" href="https://mccdn.me/martech/next-lp//_next/static/media/affiliate.193aa077.svg"/><link rel="preload" as="image" href="https://mccdn.me/martech/next-lp//_next/static/media/save-svg.c526402e.svg"/><link rel="preload" as="image" href="https://mccdn.me/martech/next-lp//_next/static/media/become-partner.fd6c29b3.svg"/><link rel="stylesheet" href="https://mccdn.me/martech/next-lp/_next/static/css/f1cf80effc540bfb.css" data-precedence="next"/><link rel="stylesheet" href="https://mccdn.me/martech/next-lp/_next/static/css/12f582929f982c43.css" data-precedence="next"/><link rel="stylesheet" href="https://mccdn.me/martech/next-lp/_next/static/css/034eb8aa2ed7e02b.css" data-precedence="next"/><link rel="stylesheet" href="https://mccdn.me/martech/next-lp/_next/static/css/f02d72809623c1f8.css" data-precedence="next"/><link rel="stylesheet" href="https://mccdn.me/martech/next-lp/_next/static/css/c9655e634fa107e3.css" data-precedence="next"/><link rel="stylesheet" href="https://mccdn.me/martech/next-lp/_next/static/css/e8c8bd90e2037cf8.css" data-precedence="next"/><link rel="preload" as="script" fetchPriority="low" href="https://mccdn.me/martech/next-lp/_next/static/chunks/webpack.a7a9c4b2e8dc427e.d8be40218cbd2f6f7ed582f1f82aa6483777f2c0.js"/><script src="https://mccdn.me/martech/next-lp/_next/static/chunks/1dd3208c.7f963b2a396c0f79.d8be40218cbd2f6f7ed582f1f82aa6483777f2c0.js" async=""></script><script src="https://mccdn.me/martech/next-lp/_next/static/chunks/25c8a87d.a095ef91b633c7ee.d8be40218cbd2f6f7ed582f1f82aa6483777f2c0.js" async=""></script><script src="https://mccdn.me/martech/next-lp/_next/static/chunks/6445.c7202c433f691406.d8be40218cbd2f6f7ed582f1f82aa6483777f2c0.js" async=""></script><script src="https://mccdn.me/martech/next-lp/_next/static/chunks/main-app.c6624a792cd85d36.d8be40218cbd2f6f7ed582f1f82aa6483777f2c0.js" async=""></script><script src="https://mccdn.me/martech/next-lp/_next/static/chunks/5960.4adbd6c0d0cb6350.d8be40218cbd2f6f7ed582f1f82aa6483777f2c0.js" async=""></script><script src="https://mccdn.me/martech/next-lp/_next/static/chunks/4902.1c7fa9d18b346100.d8be40218cbd2f6f7ed582f1f82aa6483777f2c0.js" async=""></script><script src="https://mccdn.me/martech/next-lp/_next/static/chunks/app/(en)/layout.b41a5fcaf425979c.d8be40218cbd2f6f7ed582f1f82aa6483777f2c0.js" async=""></script><script src="https://mccdn.me/martech/next-lp/_next/static/chunks/891cff7f.315eaa2ab1ebc9d7.d8be40218cbd2f6f7ed582f1f82aa6483777f2c0.js" async=""></script><script src="https://mccdn.me/martech/next-lp/_next/static/chunks/323.30263dc3838ecc09.d8be40218cbd2f6f7ed582f1f82aa6483777f2c0.js" async=""></script><script src="https://mccdn.me/martech/next-lp/_next/static/chunks/6525.ce121baac64ed0b6.d8be40218cbd2f6f7ed582f1f82aa6483777f2c0.js" async=""></script><script src="https://mccdn.me/martech/next-lp/_next/static/chunks/app/layout.ad50fe952ad484fa.d8be40218cbd2f6f7ed582f1f82aa6483777f2c0.js" async=""></script><script src="https://mccdn.me/martech/next-lp/_next/static/chunks/991.c2f67f1b6da28158.d8be40218cbd2f6f7ed582f1f82aa6483777f2c0.js" async=""></script><script src="https://mccdn.me/martech/next-lp/_next/static/chunks/5285.7738969827d56550.d8be40218cbd2f6f7ed582f1f82aa6483777f2c0.js" async=""></script><script src="https://mccdn.me/martech/next-lp/_next/static/chunks/app/(en)/legal/%5Bslug%5D/page.49f5453c43c45873.d8be40218cbd2f6f7ed582f1f82aa6483777f2c0.js" async=""></script><script src="https://mccdn.me/martech/next-lp/_next/static/chunks/app/error.5e524c671c7115b2.d8be40218cbd2f6f7ed582f1f82aa6483777f2c0.js" async=""></script><script src="https://mccdn.me/martech/next-lp/_next/static/chunks/app/not-found.935c60794e6329bd.d8be40218cbd2f6f7ed582f1f82aa6483777f2c0.js" async=""></script><script src="https://mccdn.me/martech/next-lp/_next/static/chunks/app/global-error.fac8da60f2917f94.d8be40218cbd2f6f7ed582f1f82aa6483777f2c0.js" async=""></script><script type="text/plain" data-usercentrics="Manychat Analytics" async="" src="https://manychat.com/js/extvisit.js"></script><script async="" id="usercentrics-cmp" src="https://web.cmp.usercentrics.eu/ui/loader.js" data-ruleset-id="Iq840wqtUrxM4w"></script><title>Manychat Privacy Policy | Manychat</title><meta name="description" content="Learn how to grow your business through marketing tools, tactics, and strategies"/><link rel="manifest" href="/manifest.json" crossorigin="use-credentials"/><meta name="keywords" content="Instagram, Direct Messages, DM, Automation, Facebook, Messenger, Bot, Message, Chat, Marketing, Conversations, SMS"/><meta property="og:title" content="Manychat Privacy Policy | Manychat"/><meta property="og:description" content="Learn how to grow your business through marketing tools, tactics, and strategies"/><meta property="og:url" content="https://manychat.com"/><meta property="og:site_name" content="manychat.com"/><meta property="og:locale" content="en_US"/><meta property="og:image" content="https://mccdn.me/martcdn/next-lp/pages/legal/[slug]/og-image.png"/><meta property="og:image:width" content="1200"/><meta property="og:image:height" content="630"/><meta property="og:image:alt" content="Chat Marketing with Manychat"/><meta property="og:type" content="website"/><meta name="twitter:card" content="summary_large_image"/><meta name="twitter:title" content="Manychat Privacy Policy | Manychat"/><meta name="twitter:description" content="Learn how to grow your business through marketing tools, tactics, and strategies"/><meta name="twitter:image" content="https://mccdn.me/martcdn/next-lp/pages/legal/[slug]/og-image.png"/><meta name="twitter:image:alt" content="Chat Marketing with Manychat"/><link rel="icon" href="https://manychat.com/landing-static/favicon.svg" type="image/svg+xml"/><link rel="apple-touch-icon" href="https://manychat.com/landing-static/1024.png"/><link rel="apple-touch-icon" href="https://manychat.com/landing-static/76.png" sizes="76x76"/><link rel="apple-touch-icon" href="https://manychat.com/landing-static/120.png" sizes="120x120"/><link rel="apple-touch-icon" href="https://manychat.com/landing-static/152.png" sizes="152x152"/><link rel="apple-touch-icon" href="https://manychat.com/landing-static/180.png" sizes="180x180"/><link rel="image_src" href="https://mccdn.me/martcdn/next-lp/pages/legal/[slug]/og-image.png"/><link rel="alternative icon" href="https://manychat.com/landing-static/favicon.png" type="image/png"/><link rel="preconnect" href="//app.usercentrics.eu"/><link rel="preconnect" href="//api.usercentrics.eu"/><link rel="preconnect" href="//privacy-proxy.usercentrics.eu"/><link rel="preload" href="//web.cmp.usercentrics.eu/ui/loader.js" as="script"/><link rel="preconnect" href="https://www.google.com"/><link rel="preconnect" href="https://www.gstatic.com" crossorigin=""/><script>if (!window.globalThis) window.globalThis=window</script><script async="" type="text/plain" data-usercentrics="Microsoft Clarity"> (function(c,l,a,r,i,t,y){ c[a]=c[a]||function(){(c[a].q=c[a].q||[]).push(arguments)}; t=l.createElement(r);t.async=1;t.src="https://www.clarity.ms/tag/"+i; y=l.getElementsByTagName(r)[0];y.parentNode.insertBefore(t,y); })(window, document, "clarity", "script", "mbuibzew5z"); </script><script src="https://mccdn.me/martech/next-lp/_next/static/chunks/polyfills-78c92fac7aa8fdd8.js" noModule=""></script></head><body><div class="page-wrapper" style="scroll-behavior:smooth"><div class="new-top-bar relative TopBar_container__vNu2A "><div class="TopBar_menu__3DutN "><div class="TopBar_menu-inner__mrkWY"><div class="height"><div class="TopBar_menu-container__tjaka flex flex_fdc flex_aic"><a class="p_y-s p_x-l inline-block caps b_rd-xl pointer m_t-m button " link="/signup" label="Get Started" href="https://app.manychat.com/signup"><span class="flex flex_jcc text_center"><span data-text="Get Started">Get Started</span></span></a><a href="https://app.manychat.com/signin" target="_blank" rel="noopener noreferrer" class="block p_y-s m_y-xs caps " link="/signin" label="Sign In" itemProp="url"><span class="TopBar_underline-item__H_3_P" itemProp="name">Sign In</span></a><div class="TopBar_menu-item__erINs TopBar_underline__fakyk width"><div class="TopBar_menu-name__K5Fiu TopBar_underline-ov___PJ5a flex flex_jcsb flex_aic caps p_y-s p_l-l p_r-s"><span class="TopBar_underline-item__H_3_P">Product</span><div class="TopBar_menu-arrow__FDMqP arrowhead"></div></div><div class="TopBar_menu-drop__m6Qnb"><div class="TopBar_menu-ov__s2fQD"><div class="TopBar_menu-links-container__BmogN flex flex_fit p_y-m p_x-l"><a class="TopBar_nav-link__Va9Kb TopBar_underline__fakyk flex flex_aic m_y-xs " link="/product/instagram" label="Instagram" description="Automate your Instagram Marketing" icon="https://mccdn.me/martech/next-lp//_next/static/media/instagram.07dc14cd.svg" href="/product/instagram"><img class="TopBar_menu-ico__JegnN" src="https://mccdn.me/martech/next-lp//_next/static/media/instagram.07dc14cd.svg" alt=""/><div class="TopBar_underline-ov___PJ5a"><span class="TopBar_underline-item__H_3_P m_l-xs">Instagram</span></div></a><a class="TopBar_nav-link__Va9Kb TopBar_underline__fakyk flex flex_aic m_y-xs " link="/product/whatsapp" label="WhatsApp" description="Connect with your Customers Instantly " icon="https://mccdn.me/martech/next-lp//_next/static/media/whatsapp.742928a4.svg" href="/product/whatsapp"><img class="TopBar_menu-ico__JegnN" src="https://mccdn.me/martech/next-lp//_next/static/media/whatsapp.742928a4.svg" alt=""/><div class="TopBar_underline-ov___PJ5a"><span class="TopBar_underline-item__H_3_P m_l-xs">WhatsApp</span></div></a><a class="TopBar_nav-link__Va9Kb TopBar_underline__fakyk flex flex_aic m_y-xs " link="/product/messenger-marketing" label="Messenger" description="Facebook Messenger chatbot #1" icon="https://mccdn.me/martech/next-lp//_next/static/media/messenger.aac6546b.svg" href="/product/messenger-marketing"><img class="TopBar_menu-ico__JegnN" src="https://mccdn.me/martech/next-lp//_next/static/media/messenger.aac6546b.svg" alt=""/><div class="TopBar_underline-ov___PJ5a"><span class="TopBar_underline-item__H_3_P m_l-xs">Messenger</span></div></a><a href="/product/ai" target="_self" rel="" class="TopBar_nav-link__Va9Kb TopBar_underline__fakyk flex flex_aic m_y-xs " link="https://manychat.com/product/ai" label="Manychat AI" description="A Smarter Way to Chat Automation" icon="https://mccdn.me/martech/next-lp//_next/static/media/ai.9f66e1b4.svg"><img class="TopBar_menu-ico__JegnN" src="https://mccdn.me/martech/next-lp//_next/static/media/ai.9f66e1b4.svg" alt=""/><div class="TopBar_underline-ov___PJ5a"><span class="TopBar_underline-item__H_3_P m_l-xs">Manychat AI</span></div></a><a class="TopBar_nav-link__Va9Kb TopBar_underline__fakyk flex flex_aic m_y-xs " link="/integrations" label="Integrations" description="Connect to your favorite tools" icon="https://mccdn.me/martech/next-lp//_next/static/media/integrations.56fc2a5f.svg" href="/integrations"><img class="TopBar_menu-ico__JegnN" src="https://mccdn.me/martech/next-lp//_next/static/media/integrations.56fc2a5f.svg" alt=""/><div class="TopBar_underline-ov___PJ5a"><span class="TopBar_underline-item__H_3_P m_l-xs">Integrations</span></div></a></div></div></div></div><div class="TopBar_menu-item__erINs TopBar_underline__fakyk width"><div class="TopBar_menu-name__K5Fiu TopBar_underline-ov___PJ5a flex flex_jcsb flex_aic caps p_y-s p_l-l p_r-s"><span class="TopBar_underline-item__H_3_P">Solutions</span><div class="TopBar_menu-arrow__FDMqP arrowhead"></div></div><div class="TopBar_menu-drop__m6Qnb"><div class="TopBar_menu-ov__s2fQD"><div class="TopBar_menu-links-list-container__fzjQN"><div class="TopBar_menu-links-list__StquJ flex flex_fit p_y-m p_x-l"><span class="caps m_y-xs p_b-xxxs">by Business Type</span><div class="flex flex_fit"><a class="TopBar_nav-link__Va9Kb TopBar_underline__fakyk m_y-xs " label="for Creators" link="/creators" href="/creators"><span class="TopBar_underline-item__H_3_P">for Creators</span></a><a class="TopBar_nav-link__Va9Kb TopBar_underline__fakyk m_y-xs " label="for eCommerce" link="/meet-chatmarketing-for-ecommerce" href="/meet-chatmarketing-for-ecommerce"><span class="TopBar_underline-item__H_3_P">for eCommerce</span></a><a class="TopBar_nav-link__Va9Kb TopBar_underline__fakyk m_y-xs " label="for Agencies" link="/product/for-agencies" href="/product/for-agencies"><span class="TopBar_underline-item__H_3_P">for Agencies</span></a></div></div><div class="TopBar_menu-links-list__StquJ flex flex_fit p_y-m p_x-l"><div class="swiper TopBar_swiper__FnWEP" draggable="false"><div class="swiper-wrapper"><div class="swiper-slide TopBar_slide__nnY7J"><a href="/product/ai/" target="_self" rel="" itemProp="url"><div style="background-image:url(https://mccdn.me/martcdn/mc-land/constants/navigation/manychat-ai.jpg)" class="text_white p_a-s hover_trigger TopBar_solution-banner__FQlDi"><h3 itemProp="name" class="gravity">Manychat AI: A Smarter Way to Chat Automation</h3><div class="flex caps m_t-xs"><div class="TopBar_underline-item__H_3_P">Learn more</div><div class="m_l-xs arrow"></div></div></div></a></div><div class="swiper-slide TopBar_slide__nnY7J"><a href="https://get.manychat.com/grow" rel="noopener noreferrer" itemProp="url"><div style="background-image:url(https://mccdn.me/martcdn/mc-land/constants/navigation/grow-your-followers.png)" class="text_white p_a-s hover_trigger TopBar_solution-banner__FQlDi"><h3 itemProp="name" class="gravity">Grow your followers</h3><div class="flex caps m_t-xs"><div class="TopBar_underline-item__H_3_P">Learn more</div><div class="m_l-xs arrow"></div></div></div></a></div><div class="swiper-slide TopBar_slide__nnY7J"><a href="https://get.manychat.com/rip-link-in-bio" rel="noopener noreferrer" itemProp="url"><div style="background-image:url(https://mccdn.me/martcdn/mc-land/constants/navigation/link-in-bio.jpg)" class="text_white p_a-s hover_trigger TopBar_solution-banner__FQlDi"><h3 itemProp="name" class="gravity">Link in bio’ is soooo 2016. Use DMs instead</h3><div class="flex caps m_t-xs"><div class="TopBar_underline-item__H_3_P">Learn more</div><div class="m_l-xs arrow"></div></div></div></a></div></div></div></div></div></div></div></div><div class="TopBar_menu-item__erINs TopBar_underline__fakyk width"><div class="TopBar_menu-name__K5Fiu TopBar_underline-ov___PJ5a flex flex_jcsb flex_aic caps p_y-s p_l-l p_r-s"><span class="TopBar_underline-item__H_3_P">Agencies</span><div class="TopBar_menu-arrow__FDMqP arrowhead"></div></div><div class="TopBar_menu-drop__m6Qnb"><div class="TopBar_menu-ov__s2fQD"><div class="TopBar_menu-links-container__BmogN flex flex_fit p_y-m p_x-l"><a href="https://manychat.com/agency/listing/" class="TopBar_nav-link__Va9Kb TopBar_underline__fakyk flex flex_aic m_y-xs " link="/" label="Hire an Agency" description="Get help from chat marketing experts" icon="https://mccdn.me/martech/next-lp//_next/static/media/find_agency.9a9db1ea.svg"><img class="TopBar_menu-ico__JegnN" src="https://mccdn.me/martech/next-lp//_next/static/media/find_agency.9a9db1ea.svg" alt=""/><div class="TopBar_underline-ov___PJ5a"><span class="TopBar_underline-item__H_3_P m_l-xs">Hire an Agency</span></div></a><a href="/affiliate/" target="_blank" rel="" class="TopBar_nav-link__Va9Kb TopBar_underline__fakyk flex flex_aic m_y-xs " link="https://manychat.com/affiliate/" label="Join the Affiliate Program" description="Earn up to 50% recurring commission" icon="https://mccdn.me/martech/next-lp//_next/static/media/affiliate.193aa077.svg"><img class="TopBar_menu-ico__JegnN" src="https://mccdn.me/martech/next-lp//_next/static/media/affiliate.193aa077.svg" alt=""/><div class="TopBar_underline-ov___PJ5a"><span class="TopBar_underline-item__H_3_P m_l-xs">Join the Affiliate Program</span></div></a></div></div></div></div><div class="TopBar_menu-item__erINs TopBar_underline__fakyk width"><a class="TopBar_menu-name__K5Fiu TopBar_underline-ov___PJ5a flex flex_jcsb flex_aic caps p_y-s p_l-l p_r-s " link="/pricing" label="Pricing" href="/pricing"><span class="TopBar_underline-item__H_3_P">Pricing</span></a></div><div class="TopBar_menu-item__erINs TopBar_underline__fakyk width"><div class="TopBar_menu-name__K5Fiu TopBar_underline-ov___PJ5a flex flex_jcsb flex_aic caps p_y-s p_l-l p_r-s"><span class="TopBar_underline-item__H_3_P">Resources</span><div class="TopBar_menu-arrow__FDMqP arrowhead"></div></div><div class="TopBar_menu-drop__m6Qnb"><div class="TopBar_menu-ov__s2fQD"><div class="TopBar_menu-links-list-container__fzjQN"><div class="TopBar_menu-links-list__StquJ flex flex_fit p_y-m p_x-l"><span class="caps m_y-xs p_b-xxxs">Learn</span><div class="flex flex_fit"><a href="/blog/" target="_blank" rel="" class="TopBar_nav-link__Va9Kb TopBar_underline__fakyk m_y-xs" label="Blog" link="https://manychat.com/blog/"><span class="TopBar_underline-item__H_3_P">Blog</span></a><a href="https://help.manychat.com/" target="_blank" rel="noopener noreferrer" class="TopBar_nav-link__Va9Kb TopBar_underline__fakyk m_y-xs" label="Help Center" link="https://help.manychat.com/"><span class="TopBar_underline-item__H_3_P">Help Center</span></a><a class="TopBar_nav-link__Va9Kb TopBar_underline__fakyk m_y-xs " label="How To Guides" link="/resources/how-to" href="/resources/how-to"><span class="TopBar_underline-item__H_3_P">How To Guides</span></a><a href="https://events.manychat.com/" class="TopBar_nav-link__Va9Kb TopBar_underline__fakyk m_y-xs" label="Webinars" link="/"><span class="TopBar_underline-item__H_3_P">Webinars</span></a><a class="TopBar_nav-link__Va9Kb TopBar_underline__fakyk m_y-xs " label="Video Course" link="/resources/video-course" href="/resources/video-course"><span class="TopBar_underline-item__H_3_P">Video Course</span></a><a class="TopBar_nav-link__Va9Kb TopBar_underline__fakyk m_y-xs " label="eBooks" link="/resources/ebooks" href="/resources/ebooks"><span class="TopBar_underline-item__H_3_P">eBooks</span></a></div></div><div class="TopBar_menu-links-list__StquJ flex flex_fit p_y-m p_x-l"><span class="caps m_y-xs p_b-xxxs">Get Inspired</span><div class="flex flex_fit"><a class="TopBar_nav-link__Va9Kb TopBar_underline__fakyk m_y-xs " label="Chatbot Examples" link="/messenger-marketing-examples" href="/messenger-marketing-examples"><span class="TopBar_underline-item__H_3_P">Chatbot Examples</span></a><a href="https://community.manychat.com/" target="_blank" rel="noopener noreferrer" class="TopBar_nav-link__Va9Kb TopBar_underline__fakyk m_y-xs" label="Community" link="https://community.manychat.com/"><span class="TopBar_underline-item__H_3_P">Community</span></a></div></div></div></div></div></div></div></div></div></div><div class="fixed width disallow TopBar_inner__QSp4a"><div id="top-bar" class="allow TopBar_top-bar__kGlp_ " data-is-sticky="false" data-is-open="false"><div class="relative p_x-s sm-p_x-m height"><div class="flex width height flex_aic flex_jcsb" itemScope="" itemType="http://www.schema.org/SiteNavigationElement"><div class="flex height flex_aic"><div class="relative flex TopBar_logo__tUnzY "><a class="width " href="/"><img src="https://mccdn.me/martech/next-lp//_next/static/media/logo-with-text.274e5e81.svg" class="block width" alt="Manychat logo" loading="lazy"/></a><div class="absolute bg_white flex flex_fdc p_x-m p_y-s o_hidden Popup_container__QKWHn "><a class="caps flex flex_aic pointer Popup_underline__O43ye" href="https://mccdn.me/martcdn/logo.svg" download=""><img class="Popup_ico__wt3Kh" src="https://mccdn.me/martech/next-lp//_next/static/media/save-svg.c526402e.svg" alt="AI ico"/><span class="nowrap text_black">save logo as svg</span></a><a href="https://manychat.com/affiliate/" target="_blank"><div class="caps flex flex_aic pointer Popup_underline__O43ye"><img class="Popup_ico__wt3Kh" src="https://mccdn.me/martech/next-lp//_next/static/media/become-partner.fd6c29b3.svg" alt="AI ico"/><span class="nowrap text_black">become a partner</span></div></a></div></div><div class="m_x-l hover_trigger flex flex_aic pointer"><div class="underline_link LanguageSelect_link__hxfGV "><select class="LanguageSelect_select__XJM9d pointer "><option value="" selected="">En</option><option value="/es">Es</option><option value="/pt">Pt</option></select></div><div class="arrowhead down LanguageSelect_arrow__k4ua6">↓</div></div></div><div id="burger" class="block lg-none Burger_wrap__rP0CB "></div><nav class="TopBar_nav__tshTc flex width flex_c"><div class="TopBar_nav-drop__HPUBm shadow"></div><div class="TopBar_nav-item__6Xz4x TopBar_underline__fakyk p_a-s underline_nav-link"><div class="TopBar_nav-name__EQjCj TopBar_underline-ov___PJ5a caps"><span class="TopBar_underline-item__H_3_P">Product</span></div><div class="width TopBar_nav-ov__mRXGd"><div class="flex flex_jcc TopBar_nav-move__T6k_j"><div class="flex p_x-s TopBar_nav-links-container__ay3_5"><a class="TopBar_nav-link__Va9Kb TopBar_underline__fakyk flex flex_fdc flex-item_shrink m_y-xl m_x-s " link="/product/instagram" label="Instagram" description="Automate your Instagram Marketing" icon="https://mccdn.me/martech/next-lp//_next/static/media/instagram.07dc14cd.svg" itemProp="url" href="/product/instagram"><img class="TopBar_nav-ico__lYeT_ m_b-l" src="https://mccdn.me/martech/next-lp//_next/static/media/instagram.07dc14cd.svg" alt=""/><div class="TopBar_underline-ov___PJ5a"><p class="TopBar_underline-item__H_3_P" itemProp="name">Instagram</p></div><div class="small text_grey m_t-xxs">Automate your Instagram Marketing</div></a><a class="TopBar_nav-link__Va9Kb TopBar_underline__fakyk flex flex_fdc flex-item_shrink m_y-xl m_x-s " link="/product/whatsapp" label="WhatsApp" description="Connect with your Customers Instantly " icon="https://mccdn.me/martech/next-lp//_next/static/media/whatsapp.742928a4.svg" itemProp="url" href="/product/whatsapp"><img class="TopBar_nav-ico__lYeT_ m_b-l" src="https://mccdn.me/martech/next-lp//_next/static/media/whatsapp.742928a4.svg" alt=""/><div class="TopBar_underline-ov___PJ5a"><p class="TopBar_underline-item__H_3_P" itemProp="name">WhatsApp</p></div><div class="small text_grey m_t-xxs">Connect with your Customers Instantly </div></a><a class="TopBar_nav-link__Va9Kb TopBar_underline__fakyk flex flex_fdc flex-item_shrink m_y-xl m_x-s " link="/product/messenger-marketing" label="Messenger" description="Facebook Messenger chatbot #1" icon="https://mccdn.me/martech/next-lp//_next/static/media/messenger.aac6546b.svg" itemProp="url" href="/product/messenger-marketing"><img class="TopBar_nav-ico__lYeT_ m_b-l" src="https://mccdn.me/martech/next-lp//_next/static/media/messenger.aac6546b.svg" alt=""/><div class="TopBar_underline-ov___PJ5a"><p class="TopBar_underline-item__H_3_P" itemProp="name">Messenger</p></div><div class="small text_grey m_t-xxs">Facebook Messenger chatbot #1</div></a><a href="/product/ai" target="_self" rel="" class="TopBar_nav-link__Va9Kb TopBar_underline__fakyk flex flex_fdc flex-item_shrink m_y-xl m_x-s " link="https://manychat.com/product/ai" label="Manychat AI" description="A Smarter Way to Chat Automation" icon="https://mccdn.me/martech/next-lp//_next/static/media/ai.9f66e1b4.svg" itemProp="url"><img class="TopBar_nav-ico__lYeT_ m_b-l" src="https://mccdn.me/martech/next-lp//_next/static/media/ai.9f66e1b4.svg" alt=""/><div class="TopBar_underline-ov___PJ5a"><p class="TopBar_underline-item__H_3_P" itemProp="name">Manychat AI</p></div><div class="small text_grey m_t-xxs">A Smarter Way to Chat Automation</div></a><a class="TopBar_nav-link__Va9Kb TopBar_underline__fakyk flex flex_fdc flex-item_shrink m_y-xl m_x-s " link="/integrations" label="Integrations" description="Connect to your favorite tools" icon="https://mccdn.me/martech/next-lp//_next/static/media/integrations.56fc2a5f.svg" itemProp="url" href="/integrations"><img class="TopBar_nav-ico__lYeT_ m_b-l" src="https://mccdn.me/martech/next-lp//_next/static/media/integrations.56fc2a5f.svg" alt=""/><div class="TopBar_underline-ov___PJ5a"><p class="TopBar_underline-item__H_3_P" itemProp="name">Integrations</p></div><div class="small text_grey m_t-xxs">Connect to your favorite tools</div></a></div></div></div></div><div class="TopBar_nav-item__6Xz4x TopBar_underline__fakyk p_a-s underline_nav-link"><div class="TopBar_nav-name__EQjCj TopBar_underline-ov___PJ5a caps"><span class="TopBar_underline-item__H_3_P">Solutions</span></div><div class="width TopBar_nav-ov__mRXGd"><div class="flex flex_jcc TopBar_nav-move__T6k_j"><div class="flex TopBar_nav-links-list-container__J9_98"><div class="flex flex_fit p_a-xl TopBar_nav-links-list__wK2Lk"><div class="TopBar_nav-name__EQjCj caps m_b-xxxs">by Business Type</div><div class="flex flex_fit p_t-xs"><a class="TopBar_nav-link__Va9Kb TopBar_underline__fakyk p_y-xs " label="for Creators" link="/creators" itemProp="url" href="/creators"><p class="TopBar_underline-item__H_3_P" itemProp="name">for Creators</p></a><a class="TopBar_nav-link__Va9Kb TopBar_underline__fakyk p_y-xs " label="for eCommerce" link="/meet-chatmarketing-for-ecommerce" itemProp="url" href="/meet-chatmarketing-for-ecommerce"><p class="TopBar_underline-item__H_3_P" itemProp="name">for eCommerce</p></a><a class="TopBar_nav-link__Va9Kb TopBar_underline__fakyk p_y-xs " label="for Agencies" link="/product/for-agencies" itemProp="url" href="/product/for-agencies"><p class="TopBar_underline-item__H_3_P" itemProp="name">for Agencies</p></a></div></div><div class="flex flex_fit p_a-xl TopBar_nav-links-list__wK2Lk"><div class="swiper TopBar_swiper__FnWEP" draggable="true"><div class="swiper-wrapper"><div class="swiper-slide TopBar_slide__nnY7J"><a href="/product/ai/" target="_self" rel="" itemProp="url"><div style="background-image:url(https://mccdn.me/martcdn/mc-land/constants/navigation/manychat-ai.jpg)" class="text_white p_a-m hover_trigger TopBar_solution-banner__FQlDi"><div class="TopBar_solution-banner-content__2vl2O"><h3 itemProp="name" class="gravity">Manychat AI: A Smarter Way to Chat Automation</h3><div class="flex caps m_t-xs"><div class="TopBar_underline-item__H_3_P">Learn more</div><div class="m_l-xs arrow"></div></div></div></div></a></div><div class="swiper-slide TopBar_slide__nnY7J"><a href="https://get.manychat.com/grow" rel="noopener noreferrer" itemProp="url"><div style="background-image:url(https://mccdn.me/martcdn/mc-land/constants/navigation/grow-your-followers.png)" class="text_white p_a-m hover_trigger TopBar_solution-banner__FQlDi"><div class="TopBar_solution-banner-content__2vl2O"><h3 itemProp="name" class="gravity">Grow your followers</h3><div class="flex caps m_t-xs"><div class="TopBar_underline-item__H_3_P">Learn more</div><div class="m_l-xs arrow"></div></div></div></div></a></div><div class="swiper-slide TopBar_slide__nnY7J"><a href="https://get.manychat.com/rip-link-in-bio" rel="noopener noreferrer" itemProp="url"><div style="background-image:url(https://mccdn.me/martcdn/mc-land/constants/navigation/link-in-bio.jpg)" class="text_white p_a-m hover_trigger TopBar_solution-banner__FQlDi"><div class="TopBar_solution-banner-content__2vl2O"><h3 itemProp="name" class="gravity">Link in bio’ is soooo 2016. Use DMs instead</h3><div class="flex caps m_t-xs"><div class="TopBar_underline-item__H_3_P">Learn more</div><div class="m_l-xs arrow"></div></div></div></div></a></div></div><div class="flex flex flex_c m_t-l"><div role="button" class="pointer hover_trigger b_a b_rd-xl flex flex_c SwiperPrevNext_button__DmEXd m_r-xs "><div class="arrow left">←</div></div><div role="button" class="pointer hover_trigger b_a b_rd-xl flex flex_c SwiperPrevNext_button__DmEXd"><div class="arrow">→</div></div></div></div></div></div></div></div></div><div class="TopBar_nav-item__6Xz4x TopBar_underline__fakyk p_a-s underline_nav-link"><div class="TopBar_nav-name__EQjCj TopBar_underline-ov___PJ5a caps"><span class="TopBar_underline-item__H_3_P">Agencies</span></div><div class="width TopBar_nav-ov__mRXGd"><div class="flex flex_jcc TopBar_nav-move__T6k_j"><div class="flex p_x-s TopBar_nav-links-container__ay3_5"><a href="https://manychat.com/agency/listing/" class="TopBar_nav-link__Va9Kb TopBar_underline__fakyk flex flex_fdc flex-item_shrink m_y-xl m_x-s " link="/" label="Hire an Agency" description="Get help from chat marketing experts" icon="https://mccdn.me/martech/next-lp//_next/static/media/find_agency.9a9db1ea.svg" itemProp="url"><img class="TopBar_nav-ico__lYeT_ m_b-l" src="https://mccdn.me/martech/next-lp//_next/static/media/find_agency.9a9db1ea.svg" alt=""/><div class="TopBar_underline-ov___PJ5a"><p class="TopBar_underline-item__H_3_P" itemProp="name">Hire an Agency</p></div><div class="small text_grey m_t-xxs">Get help from chat marketing experts</div></a><a href="/affiliate/" target="_blank" rel="" class="TopBar_nav-link__Va9Kb TopBar_underline__fakyk flex flex_fdc flex-item_shrink m_y-xl m_x-s " link="https://manychat.com/affiliate/" label="Join the Affiliate Program" description="Earn up to 50% recurring commission" icon="https://mccdn.me/martech/next-lp//_next/static/media/affiliate.193aa077.svg" itemProp="url"><img class="TopBar_nav-ico__lYeT_ m_b-l" src="https://mccdn.me/martech/next-lp//_next/static/media/affiliate.193aa077.svg" alt=""/><div class="TopBar_underline-ov___PJ5a"><p class="TopBar_underline-item__H_3_P" itemProp="name">Join the Affiliate Program</p></div><div class="small text_grey m_t-xxs">Earn up to 50% recurring commission</div></a></div></div></div></div><div class="TopBar_nav-item__6Xz4x TopBar_underline__fakyk p_a-s underline_nav-link"><a class="TopBar_nav-name__EQjCj TopBar_underline-ov___PJ5a caps " link="/pricing" label="Pricing" href="/pricing"><span class="TopBar_underline-item__H_3_P">Pricing</span></a></div><div class="TopBar_nav-item__6Xz4x TopBar_underline__fakyk p_a-s underline_nav-link"><div class="TopBar_nav-name__EQjCj TopBar_underline-ov___PJ5a caps"><span class="TopBar_underline-item__H_3_P">Resources</span></div><div class="width TopBar_nav-ov__mRXGd"><div class="flex flex_jcc TopBar_nav-move__T6k_j"><div class="flex TopBar_nav-links-list-container__J9_98"><div class="flex flex_fit p_a-xl TopBar_nav-links-list__wK2Lk"><div class="TopBar_nav-name__EQjCj caps m_b-xxxs">Learn</div><div class="flex flex_fit p_t-xs"><a href="/blog/" target="_blank" rel="" class="TopBar_nav-link__Va9Kb TopBar_underline__fakyk p_y-xs" label="Blog" link="https://manychat.com/blog/" itemProp="url"><p class="TopBar_underline-item__H_3_P" itemProp="name">Blog</p></a><a href="https://help.manychat.com/" target="_blank" rel="noopener noreferrer" class="TopBar_nav-link__Va9Kb TopBar_underline__fakyk p_y-xs" label="Help Center" link="https://help.manychat.com/" itemProp="url"><p class="TopBar_underline-item__H_3_P" itemProp="name">Help Center</p></a><a class="TopBar_nav-link__Va9Kb TopBar_underline__fakyk p_y-xs " label="How To Guides" link="/resources/how-to" itemProp="url" href="/resources/how-to"><p class="TopBar_underline-item__H_3_P" itemProp="name">How To Guides</p></a><a href="https://events.manychat.com/" class="TopBar_nav-link__Va9Kb TopBar_underline__fakyk p_y-xs" label="Webinars" link="/" itemProp="url"><p class="TopBar_underline-item__H_3_P" itemProp="name">Webinars</p></a><a class="TopBar_nav-link__Va9Kb TopBar_underline__fakyk p_y-xs " label="Video Course" link="/resources/video-course" itemProp="url" href="/resources/video-course"><p class="TopBar_underline-item__H_3_P" itemProp="name">Video Course</p></a><a class="TopBar_nav-link__Va9Kb TopBar_underline__fakyk p_y-xs " label="eBooks" link="/resources/ebooks" itemProp="url" href="/resources/ebooks"><p class="TopBar_underline-item__H_3_P" itemProp="name">eBooks</p></a></div></div><div class="flex flex_fit p_a-xl TopBar_nav-links-list__wK2Lk"><div class="TopBar_nav-name__EQjCj caps m_b-xxxs">Get Inspired</div><div class="flex flex_fit p_t-xs"><a class="TopBar_nav-link__Va9Kb TopBar_underline__fakyk p_y-xs " label="Chatbot Examples" link="/messenger-marketing-examples" itemProp="url" href="/messenger-marketing-examples"><p class="TopBar_underline-item__H_3_P" itemProp="name">Chatbot Examples</p></a><a href="https://community.manychat.com/" target="_blank" rel="noopener noreferrer" class="TopBar_nav-link__Va9Kb TopBar_underline__fakyk p_y-xs" label="Community" link="https://community.manychat.com/" itemProp="url"><p class="TopBar_underline-item__H_3_P" itemProp="name">Community</p></a></div></div></div></div></div></div></nav><div class="TopBar_top-bar-right__nGUBL flex height flex_aic"><a class="p_y-s p_x-l inline-block caps b_rd-xl pointer TopBar_signup__fjzBV button button_outlined" link="/signup" label="Get Started" href="https://app.manychat.com/signup"><span class="flex flex_jcc text_center"><span data-text="Get Started">Get Started</span></span></a><a href="https://app.manychat.com/signin" target="_blank" rel="noopener noreferrer" class="TopBar_underline__fakyk caps p_y-s m_l-m " link="/signin" label="Sign In" itemProp="url"><span class="TopBar_underline-item__H_3_P" itemProp="name">Sign In</span></a></div></div></div></div></div></div><main class="main"><section class="w w_l grid grid_1-2 grid_gap m_t-xl m_b-xxl"><aside><div class="b_a sm-b_none sm-bg_grey sm-m_r-m SubMenu_submenu__hzZwi "><div class="flex flex_jcsb flex_aic p_a-s pointer SubMenu_trigger__Njwid">More documents<div class="arrowhead "></div></div><div class="flex_fdc p_a-s sm-p_x-m SubMenu_items__pV_jE"><a class="relative hover_trigger p_y-xs " href="/legal/tos"><span class="underline_link">Terms of Service</span></a><a class="relative hover_trigger p_y-xs " href="/legal/dpa"><span class="underline_link">Data Processing Addendum</span></a><a class="relative hover_trigger p_y-xs active undefined" href="/legal/privacy"><span class="underline_link">Privacy Policy</span></a><a class="relative hover_trigger p_y-xs " href="/legal/service-providers"><span class="underline_link">Service Providers</span></a><a class="relative hover_trigger p_y-xs " href="/legal/cookies-statement"><span class="underline_link">Cookies Statement</span></a><a class="relative hover_trigger p_y-xs " href="/legal/service-level-agreement"><span class="underline_link">Service Level Agreement</span></a><a class="relative hover_trigger p_y-xs " href="/legal/ai-tos"><span class="underline_link">AI Supplementary Terms</span></a></div></div></aside><article style="overflow-x:auto"><div class="flex flex_jcsb flex_fww p_y-s sm-p_t-0 caps"><div class="m_r-s">Effective date: September 16, 2024</div><a href="/legal/privacy-01052023" class="underline_link">Previous Version</a></div><hr class="m_b-s sm-m_b-xl "/><div class="rich_text"><h2 id="manychat-privacy-policy" tabindex="-1">Manychat Privacy Policy</h2> <p>At Manychat, Inc. (“<strong>Manychat</strong>”, “<strong>we</strong>, <strong>us</strong>”) we consider the privacy and the security of personal data to be extremely important.</p> <p>We process personal data for (1) our own purposes and (2) under instructions of our customers who use Manychat service (“<strong>Service</strong>”), upload and keep certain information in it. In the second case, we strictly adhere to customers’ instructions and do not use data for any other purposes than providing the Service (see details in <a href="https://manychat.com/legal/dpa">Data Processing Addendum</a>).</p> <p>In this Privacy Policy, we describe how we process the personal data of the following data subjects for our own purposes:</p> <ul> <li>our customers, their end users and representatives,</li> <li>website users,</li> <li>newsletter subscribers,</li> <li>potential customers,</li> <li>our counterparties and their representatives.</li> </ul> <p>It covers information collected in the Service, on our website <a href="https://manychat.com/">www.manychat.com</a>, or other websites administered by Manychat where Privacy Policy is placed (the “<strong>Site</strong>”), in our Mobile apps and in other sources.</p> <p>If you have any questions or suggestions concerning our privacy practices, please email us at <a href="mailto:privacy@manychat.com">privacy@manychat.com</a>. Please also send us an email, if you would like to request data access or deletion, or to exercise other rights as a data subject.</p> <h4 id="table-of-contents" tabindex="-1">Table of Contents</h4> <ol> <li> <p><a href="#1.-how-we-collect-personal-data">How We Collect Personal Data</a></p> </li> <li> <p><a href="#2.-what-types-of-personal-data-we-process">What Types of Personal Data We Process</a></p> </li> <li> <p><a href="#3.-for-which-purposes-we-use-personal-data">For Which Purposes We Use Personal Data</a></p> </li> <li> <p><a href="#4.-how-we-share-personal-data">How We Share Personal Data</a></p> </li> <li> <p><a href="#5.-your-data-protection-rights-%26-choices">Your Data Protection Rights & Choices</a></p> </li> <li> <p><a href="#6.-for-how-long-we-retain-personal-data">For How Long We Retain Personal Data</a></p> </li> <li> <p><a href="#7.-international-data-transfers">International Data Transfers</a></p> </li> <li> <p><a href="#8.-children's-information">Children's information</a></p> </li> <li> <p><a href="#9.-security">Security</a></p> </li> <li> <p><a href="#10.-legal-basis-for-processing-your-personal-data-(eea-visitors%2Fcustomers-only)">Legal Basis for Processing Your Personal Data (EEA Visitors/Customers Only)</a></p> </li> <li> <p><a href="#11.-for-california-residents">For California Residents</a></p> </li> <li> <p><a href="#12.-changes-to-our-privacy-policy">Changes to Our Privacy Policy</a></p> </li> <li> <p><a href="#13.-how-to-contact-us">How to Contact Us</a></p> </li> </ol> <h3 id="1.-how-we-collect-personal-data" tabindex="-1">1. How We Collect Personal Data</h3> <p>What personal data we collect depends largely on the interaction that takes place between you and Manychat, most of which can be categorized under the following:</p> <ul> <li> <p><strong>When you use Manychat Service.</strong> When you use Manychat Service, we store all the content you provide, including information related to you as a customer or an end user of the Service. We gather this information from you directly when you enter it, or from integrations that you linked to the Service (Facebook, Instagram, etc.). When you ask us to sign DPA or other documents, we also receive data about you and your representatives.</p> <p>In some cases, we can receive information from third parties, e.g. from a payment service provider on whether your payment was successful.</p> </li> <li> <p><strong>When you send us emails or message us.</strong> When we receive emails or messages from you in the chat, we can store the content of such emails, attachments as well as your contact details.</p> </li> <li> <p><strong>When you submit forms on the Site or participate in our events.</strong> When you complete forms on the Site (contact us, subscription, demo request, event registration, etc.) we collect your contact details and information you complete in the form. If we arrange joint events together with our partners, we can receive information from our partners.</p> </li> <li> <p><strong>When you use the Site.</strong> When you use the Site, we collect certain information, as described in more detail below that may, alone or in combination with other information, constitute personal data (e.g. cookie files).</p> </li> <li> <p><strong>When you join our communities.</strong> When you join our Facebook and other groups, we can see data in your profile and process comments you posted in our groups. However, we don’t gather that information or copy it into our systems, but rather just have access to it.</p> </li> </ul> <h3 id="2.-what-types-of-personal-data-we-process" tabindex="-1">2. What Types of Personal Data We Process</h3> <p>We collect and process the following personal data:</p> <ul> <li><strong>Customer account details</strong>. To create or update your account and provide the Service we collect from you and third-party integrations (e.g. Facebook, Instagram) information about you, as a customer or end-user of the Service. This includes id, name, email, status, linked pages and accounts, products in use, location, etc.</li> <li><strong>Financial information</strong>. To process your payments for the Service subscription, we need your credit card details (last four digits of the card number), account details and payment information.</li> <li><strong>Contact details and business data</strong>. We receive information about our customers and potential customers for cooperation and communication purposes. This includes full name, title, company, email or other contact details as may be necessary.</li> <li><strong>Requests, messages and submitted forms</strong> <strong>details</strong>. We receive and process your messages, support requests, emails and information you share with us via online forms or social media accounts. This includes the content of such communications as well as your contact details if any.</li> <li><strong>Usage data, logs and other technical data</strong>. When you interact with the Service, metadata and log files are collected automatically. Log data may include the Internet Protocol (IP) address, your browser type and settings, the date and time you used the Service, information about browser configuration plugins, language preferences, the pages or features which you browsed, time spent on those pages or features, the frequency of pages and functions use, the links clicked on or used. If you use the Service from your phone, this may also include the type of device, operating system, device settings and device identifiers.</li> <li><strong>Email performance data</strong>. To track engagement and performance metrics of our newsletters, we can use a ‘clear image’ (gif) in email communications. Much of this data is aggregated. If you wish to turn off this tracking, you can do so by turning off images in the email itself.</li> <li><strong>Website cookies and similar technologies</strong>. We use cookie technology on the Site. See details in <a href="https://manychat.com/legal/cookies-statement">Cookie Statement</a>.</li> <li><strong>Customer Content</strong>. As you use our Service, you may import into our system personal data you have collected from your users, customers, prospective customers, social media and messaging platform contacts (collectively “<strong>Subscribers</strong>”) or other individuals. We process this data only on your behalf as our customer. We have no direct relationship with your Subscribers or any person other than you, and for that reason, you are responsible for making sure you have the appropriate permission and legal basis for us to collect and process information about those individuals. For information relating to how we process personal data relating to Subscribers, please see our <a href="https://manychat.com/legal/dpa">Data Processing Addendum</a>.</li> </ul> <p>We ask that you not send or disclose to us any sensitive personal data (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or union membership) on or through the Service or otherwise.</p> <h3 id="3.-for-which-purposes-we-use-personal-data" tabindex="-1">3. For Which Purposes We Use Personal Data</h3> <p>We collect and process your personal data for the following purposes:</p> <ul> <li> <p><strong>To operate the Service</strong>: We use data to enter into the agreement with you as a customer and operate, maintain and administer your account in the Service, as well as to communicate with you regarding the account (sending announcements, technical notices, updates, security alerts, and support and administrative messages) and to respond to Service-related requests, questions and feedback. We also use your data to perform our billing obligations.</p> <p>To provide the Service we process Customer Content information on your behalf as a customer (see details in <a href="https://manychat.com/legal/dpa">Data Processing Addendum</a>).</p> </li> <li> <p><strong>To communicate with you and inform you about the Service.</strong> If you request information from us, register for the Service, complete a form or feedback on a Site, or participate in our surveys, promotions or events, we may send you Manychat-related marketing communications if permitted by law. In all such communications, we will provide you with the possibility to opt-out.</p> </li> <li> <p><strong>To conduct events and communicate with you</strong>. We use your personal data, which you provided while registering for the event, to send you reminders about the event, communications related to the event and Manychat-related services. As well, we may ask for your feedback. In communications, we always provide the possibility to opt-out from communications.</p> </li> <li> <p><strong>To comply with law.</strong> We use your personal data as necessary to comply with applicable laws, including sanction requirements, accounting and tax obligations, legal processes or audits, to respond to subpoenas or legally binding requests from government authorities. Before disclosing any information to an authority upon its request, we check the validity of such request carefully.</p> </li> <li> <p><strong>To negotiate, enter and perform agreements.</strong> We have to collect and process information about our counterparties and their representatives to negotiate and enter into legally valid agreements and cooperate with them.</p> </li> <li> <p><strong>For compliance and safety.</strong> We use your personal data as we believe necessary or appropriate to (a) enforce the terms and conditions that govern the Service; (b) protect our rights, privacy, safety or property, and/or that of you or others; and (c) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity.</p> </li> </ul> <h3 id="4.-how-we-share-personal-data" tabindex="-1">4. How We Share Personal Data</h3> <p>We do not sell your data to third parties for commercial or advertising purposes. We share your data as described in this Privacy Policy or upon obtaining your consent for such data sharing.</p> <p>We disclose personal data to third parties under the following circumstances:</p> <ul> <li> <p><strong>Service Providers.</strong> We employ third-party companies and individuals to help us with performance of certain activities, e.g. payment service providers. We also use third-party software to process data (e.g. CRM, email agent, cloud storage solutions, etc.). See the list of all processors and sub-processors at <a href="https://manychat.com/legal/service-providers">www.manychat.com/legal/service-providers</a>.</p> <p>We also use third-party cookies on the Site. See more details in <a href="https://manychat.com/legal/cookies-statement">Cookie Statement</a>.</p> <p>These third parties are permitted to use personal data about you only to perform these tasks only for lawful business purposes in accordance with the terms of the agreement(s) we have in place with such service providers and for no other purpose.</p> </li> <li> <p><strong>Professional Advisors.</strong> We may disclose your personal data to professional advisors, such as lawyers, bankers, auditors and insurers, where necessary in the course of the professional services that they render to us.</p> </li> <li> <p><strong>Third-party Applications and Integrations.</strong> For the provision of the Service we receive and share data with integrations and apps linked by customers (Facebook, Instagram, Stripe, Paypal, etc.), as well as applications developed through “<a href="https://help.manychat.com/hc/en-us/articles/14281299586972-Dev-Program-Quick-Start">Manychat Developer Program</a>”.</p> </li> <li> <p><strong>Business Transfers.</strong> As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, personal data may be part of the transferred assets. You acknowledge and agree that any successor to or acquirer of Manychat (or its assets) will continue to have the right to use your personal data and other information in accordance with the terms of this Privacy Policy. Further, Manychat may also disclose aggregated personal data in order to describe our Service to prospective acquirers or business partners.</p> </li> <li> <p><strong>Compliance with Laws and Law Enforcement.</strong> Manychat may disclose information about you to government or law enforcement officials or private parties as required by law, and disclose and use such information as we believe necessary or appropriate to (a) comply with applicable laws and lawful requests and legal processes, such as to respond to subpoenas or requests from government authorities; (b) enforce the terms and conditions that govern the Service; (d) protect our rights, privacy, safety or property, and/or that of you or others; and (e) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity.</p> </li> <li> <p><strong>Corporate Affiliates</strong>. We may share personal data with our corporate affiliates. See the list at <a href="https://manychat.com/legal/service-providers">www.manychat.com/legal/service-providers</a>.</p> </li> </ul> <h3 id="5.-your-data-protection-rights-%26-choices" tabindex="-1">5. Your Data Protection Rights & Choices</h3> <p>You have the following rights:</p> <ul> <li>If you wish to <strong>access</strong> your personal data that Manychat collects, you can do so at any time by contacting us.</li> <li>You can also contact us to <strong>update, correct or delete</strong> information in your account. See more details on <a href="https://help.manychat.com/hc/en-us/articles/14281086263324-How-to-Delete-an-Account">how to delete your account</a>.</li> <li>If you are in the European Economic Area (“EEA”), the UK, or Switzerland, you can <strong>object to processing</strong> of your personal data, ask us to <strong>restrict processing</strong> of your personal data or <strong>request portability</strong> of your personal data where it is technically possible.</li> <li>Similarly, if you are in the EEA, the UK, or Switzerland, and provided we have collected and processed your personal data under your consent, then you can <strong>withdraw your consent</strong> at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal data conducted in reliance on other lawful processing grounds.</li> <li>You have the <strong>right to complain to a data protection authority</strong> about our collection and use of your personal data. Contact details for data protection authorities in the EEA, Switzerland and certain non-European countries (including the U.S. and Canada) are available <a href="https://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm">here</a>.</li> </ul> <p>You may submit your request via "<a href="https://manychat.com/support">Privacy & Security</a> <a href="https://manychat.com/support/features/privacy/">section of Support Page</a>" or by sending an email to <a href="mailto:privacy@manychat.com">privacy@manychat.com</a>. We will respond to all requests in accordance with applicable data protection laws.</p> <p><strong>Access to Data Controlled by our Customers</strong>. We don’t have any direct relationships with customers’ Subscribers, i.e. the individuals whose personal data is stored by our customers the Service. An individual who seeks access, or who seeks to correct, amend, or delete personal data processed in the Service by our customers should direct their request to the customer directly.</p> <h3 id="6.-for-how-long-we-retain-personal-data" tabindex="-1">6. For How Long We Retain Personal Data</h3> <p>We will retain and process personal data until you terminate the Agreement with us as set forth under the Terms of Service.</p> <p>We may also store some data during a retention period required by law or timeframe necessary to resolve disputes, prevent abuse, and enforce our agreements.</p> <h3 id="7.-international-data-transfers" tabindex="-1">7. International Data Transfers</h3> <p>Your personal data may be stored and processed in any country where we have facilities or in which we engage service providers, including in the U.S.</p> <p>By accepting the terms of this Privacy Policy, you acknowledge and agree to (1) the transfer to and processing of personal data on servers located outside of the country where you reside and (2) our collection and use of your personal data as described herein and in accordance with the data protection laws of the countries in which we have facilities or in which we engage service providers, which may be different and may be less protective than those in your country.</p> <p>EU-US Data Privacy Framework program, the UK Extension to the EU-US DPF, and the Swiss-US Data Privacy Framework.</p> <p>Manychat, Inc. complies with the EU-US Data Privacy Framework program (EU-US DPF), the UK Extension to the EU-US DPF, and the Swiss-US Data Privacy Framework program (Swiss-US DPF) as set forth by the US Department of Commerce. Manychat has certified to the US Department of Commerce that it adheres to the EU-US Data Privacy Framework Principles (EU-US DPF Principles) with regard to the processing of personal data received from the European Union in reliance on the EU-US DPF and from the United Kingdom (and Gibraltar) in reliance on the UK Extension to the EU-US DPF. Manychat has certified to the US Department of Commerce that it adheres to the Swiss-US Data Privacy Framework program Principles (Swiss-US DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-US DPF.</p> <p>In compliance with the EU-U.S. DPF, the Swiss-U.S. DPF, and the UK Extension, Manychat commits to refer unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF, the Swiss-U.S. DPF and the UK Extension to ICDR-AAA DPF IRM Service, an alternative dispute resolution provider based in the United States. If you do not receive timely acknowledgment of your DPF Principles-related complaint from us, or if we have not addressed your DPF Principles-related complaint to your satisfaction, please visit <a href="https://go.adr.org/dpf_irm.html">https://go.adr.org/dpf_irm.html</a> for more information or to file a complaint. AAA services are provided at no cost to you.</p> <p>To learn more about the Data Privacy Framework (DPF) program and to view our certification, please visit <a href="https://www.dataprivacyframework.gov/">https://www.dataprivacyframework.gov/</a>. We are committed to subjecting all personal data received from the EU EEA, UK, and Switzerland to the applicable Principles of the Data Privacy Frameworks, including with respect to onward transfers of personal data for which we will remain liable. In compliance with the Data Privacy Framework, we also commit to resolve complaints about our collection or use of your personal data, and individuals with inquiries or complaints regarding our Data Privacy Framework policy should first contact us at <a href="mailto:privacy@manychat.com">privacy@manychat.com</a>. If you do not receive timely acknowledgment from us of your complaint or if we have not resolved your complaint, please contact or visit the applicable data protection authorities for more information or to file a complaint. These services are provided at no cost to you.</p> <p>Manychat commits to cooperate and comply respectively with the advice of the panel established by the EU data protection authorities (DPAs) and the UK Information Commissioner’s Office (ICO) and the Swiss Federal Data Protection and Information Commissioner (FDPIC) with regard to unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF.</p> <p>In certain circumstances, each Data Privacy Framework provides EU, Swiss, and UK individuals the right to invoke binding arbitration to resolve complaints not resolved by other means, as described in <a href="https://www.dataprivacyframework.gov/s/article/ANNEX-I-introduction-dpf?tabset-35584=2">Annex I to the Data Privacy Framework</a>.</p> <p>Manychat is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC) with respect to its compliance with the provisions of the EU-US DPF, the UK Extension to the EU-US DPF, and the Swiss-US DPF. In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.</p> <p>If there is any conflict between the terms in this privacy statement and the EU-US DPF Principles and/or the Swiss-US DPF Principles, the Principles shall govern.</p> <p>If the EU-US DPF, the UK Extension to the EU-US DPF, and the Swiss-US DPF do not apply, Manychat relies on other data transfer mechanisms to transfer personal data outside the EEA, the UK, and Switzerland, such as Standard Contractual Clauses (see Annex 3 to the <a href="https://manychat.com/legal/dpa">Data Processing Addendum</a>).</p> <h3 id="8.-children's-information" tabindex="-1">8. Children's information</h3> <p>We believe it is important to provide added protection for children online. We encourage parents and guardians to spend time online with their children to observe, participate in, and/or monitor, and guide their online activity. The Site and/or the Service are not intended for use by anyone under the age of 18, nor does Manychat knowingly collect or solicit personal data from anyone under the age of 18.</p> <p>If you are under 18, you may not attempt to register for the Service or send any information about yourself to us, including your name, address, telephone number, or email address. In the event that we confirm that we have collected personal data from someone under the age of 18 without verification of parental consent, we will delete that information promptly. If you are a parent or legal guardian of a child under 18 and believe that we might have any information from or about such a child, please contact us. We do not sell any Personal Data of our customers, including those aged between 13 and 18.</p> <h3 id="9.-security" tabindex="-1">9. Security</h3> <p><strong>Safeguarding Your Information</strong></p> <p>We take reasonable and appropriate measures to protect personal data from loss, misuse, and unauthorized access, disclosure, alteration, and destruction, taking into account the risks involved in the processing and the nature of the personal data. See the list of measures in Annex 2 of the <a href="https://manychat.com/legal/dpa">Data Processing Addendum</a>.</p> <p>Despite these efforts to store personal data collected on and through the Site and/or the Service and otherwise by us in a secure operating environment that is not available to the public, we cannot guarantee the security of personal data during its transmission or its storage in our systems. Further, while we attempt to ensure the integrity and security of personal data, we cannot guarantee that our security measures will prevent third-parties such as so-called hackers from illegally obtaining access to personal data. We do not warrant or represent that personal data about you will be protected against, loss, misuse, or alteration by third parties.</p> <p>The credit card processing vendor we work with uses security measures to protect your information both during the transaction and after it is complete.</p> <p>If you have any questions about the security of your personal data, you may contact us by email <a href="mailto:privacy@manychat.com">privacy@manychat.com</a>.</p> <p><strong>Notice of Breach of Security</strong></p> <p>If a security breach causes an unauthorized intrusion into our system that materially affects you or your Subscribers, then we will notify you as soon as possible and later report the action we took in response.</p> <h3 id="10.-legal-basis-for-processing-your-personal-data-(eea-visitors%2Fcustomers-only)" tabindex="-1">10. Legal Basis for Processing Your Personal Data (EEA Visitors/Customers Only)</h3> <p>If you are a person located in the EEA or the UK, our legal basis for collecting and using the personal data described above will depend on the purpose of processing and personal data concerned:</p> <ul> <li>We process data to perform a contract with you on the use of the Service (Art. 6(1)(b) of the GDPR or UK GDPR);</li> <li>We also process data based on our legitimate interest (Art. 6(1)(f) of the GDPR or UK GDPR) in the following cases: <ul> <li>to communicate with you and inform you about our Service;</li> <li>to comply with the law we are subject to;</li> <li>to conduct events and communicate with you;</li> <li>to negotiate, enter, and perform agreements;</li> <li>for compliance and safety.</li> </ul> </li> <li>We process some types of cookie files based on your consent (Art. 6(1)(a) of the GDPR or UK GDPR). See more details in <a href="https://manychat.com/legal/cookies-statement">Cookie Statement</a>.</li> </ul> <p>If we ask you to provide personal data to comply with a legal requirement or to enter into a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal data is mandatory or not (as well as of the possible consequences if you do not provide your personal data). Similarly, if we collect and use your personal data in reliance on our legitimate business interests, we will make clear to you at the relevant time what those legitimate business interests are.</p> <p>You are not obliged to provide your personal data to us. However, if we need personal data in order to enter and perform the contract with you and you do not provide this data, we may not be able to perform the contract we have or are trying to enter into with you.</p> <p>If you have questions about or need further information concerning the legal basis on which we collect and use your personal data, you may contact us by email at <a href="mailto:privacy@manychat.com">privacy@manychat.com</a>.</p> <h3 id="11.-for-california-residents" tabindex="-1">11. For California Residents</h3> <p>If you are a resident of California, California Civil Code Section 1798.83 permits you to request information regarding how we disclosed your personal data to third parties for such parties' direct marketing purposes during the preceding calendar year. To request the above information, please contact us at <a href="mailto:privacy@manychat.com">privacy@manychat.com</a>. We will respond to such requests for information access within 30 days following receipt at the e-mail or mailing address stated below. Please note that we are only required to respond to an individual once per calendar year.</p> <p>Besides, California Data Protection Laws (California Consumer Privacy Act of 2018 and the California Privacy Rights Act of 2020, as each may be amended or replaced from time to time) give you the following specific rights as a California resident:</p> <p><strong>1. Requests to Know</strong></p> <p>You have the right to request that we disclose:</p> <ul> <li>The categories of personal data we have collected about you;</li> <li>The categories of personal data about you we have sold or disclosed for a business purpose;</li> <li>The categories of sources from which we have collected personal data about you;</li> <li>The business or commercial purposes for selling, sharing or collecting personal data about you;</li> <li>The categories of personal data sold or shared, if any, about you, as well as the categories of third parties to whom the personal data was disclosed, by category of personal data for each party to whom personal data was sold; and</li> <li>The specific pieces of personal data collected.</li> </ul> <p>You may submit a request to know via this "<a href="https://manychat.com/support">Privacy & Security</a> <a href="https://manychat.com/support/features/privacy/">section of Support Page</a>" or contacting us at <a href="mailto:privacy@manychat.com">privacy@manychat.com</a>. The delivery of our response may take place electronically or by mail. We are not required to respond to requests to know more than twice in a 12-month period.</p> <p><strong>2. Requests to Delete</strong></p> <p>You have the right to request that we delete any personal data about you that we have collected. Upon receiving a verified request to delete personal data, we will do so unless otherwise required or authorized by law. You may submit a request to delete personal data via this "<a href="https://manychat.com/support">Privacy & Security</a> <a href="https://manychat.com/support/features/privacy/">section of Support Page</a>" or by contact us at <a href="mailto:privacy@manychat.com">privacy@manychat.com</a>.</p> <p><strong>3. Authorized Agents</strong></p> <p>You may designate an authorized agent to make requests on your behalf. You must provide an authorized agent written permission to submit a request on your behalf, and we may require that you verify your identity directly with us and confirm with us that you provided the authorized agent permission to submit the rights request. This verification process is not necessary if your authorized agent provides documentation reflecting that the authorized agent has the power of attorney to act on your behalf under Cal. Prob. Code §§ 4121 to 4130.</p> <p><strong>4. Methods for Submitting Consumer Requests and Our Response to Requests</strong></p> <p>You may submit a request for access and requests to delete personal data about you via: "<a href="https://manychat.com/support">Privacy & Security</a> <a href="https://manychat.com/support/features/privacy/">section of Support Page</a>" or via email at <a href="mailto:privacy@manychat.com">privacy@manychat.com</a>.</p> <p>Upon receipt of a request, we may ask you for additional information to verify your identity. Any additional information you provide will be used only to verify your identity and not for any other purpose.</p> <p>We will acknowledge the receipt of your request within ten (10) business days of receipt. Subject to our ability to verify your identity, we will respond to your request within 45 calendar days of receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. In order to protect your privacy and the security of personal data about you, we verify your request by email.</p> <p>Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request's receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable.</p> <p>We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.</p> <p>We do not currently alter our practices when a Do Not Track signal is received, because at this time no formal “Do Not Track” standard has been adopted. To learn about Do Not Track and for information about how to opt-out of receiving targeted advertising, please click <a href="https://aboutads.info/choices">www.aboutads.info/choices</a>.</p> <p><strong>5. The Right to Non-Discrimination</strong></p> <p>You have the right not to be discriminated against for the exercise of your California privacy rights described above. Unless permitted by the California Consumer Privacy Act, we will not:</p> <ul> <li>Deny you goods or services.</li> <li>Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.</li> <li>Provide you with a different level or quality of goods or services.</li> <li>Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.</li> </ul> <h3 id="12.-changes-to-our-privacy-policy" tabindex="-1">12. Changes to Our Privacy Policy</h3> <p>We may need to change this Privacy Policy from time to time to reflect legal, technical or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you before its entry into force, consistent with the significance of the changes we make. We will obtain your consent to any material Privacy Policy changes if and where this is required by data protection laws applicable to us.</p> <p>You can see when this Privacy Policy was last updated by checking the “EFFECTIVE DATE” displayed at the top of this Privacy Policy. The new Privacy Policy will apply to all current and past users of the website and will replace any prior notices that are inconsistent with it.</p> <h3 id="13.-how-to-contact-us" tabindex="-1">13. How to Contact Us</h3> <p>If you require any more information or have any questions about our privacy policy, please feel free to contact us by email at <a href="mailto:art-27-rep-manychat@rickert.law">art-27-rep-manychat@rickert.law</a>.</p> <p>For EEA data subjects we have also appointed Rechtsanwaltsgesellschaft m.b.H to be our representative in the EU. You can contact the representative by email: <a href="mailto:art-27-rep-manychat@rickert.law">art-27-rep-manychat@rickert.law</a>.</p> </div></article></section><section class="p_y-xxl text_white text_center bg_black "><div class="w w_l flex flex_fdc flex_aic m_b-m tn-m_b-l text_center "><h2 class="h2 flex-item_10">Try Manychat for free</h2><div class="flex-item_8 m_t-s tn-m_t-m subline TrySection_rich-subline__IRHr0"><p>Transform more conversations into sales, leads, and conversions today</p></div></div><a class="p_y-s p_x-l inline-block caps b_rd-xl pointer button button_inverted button_accented " label="Get Started" href="https://app.manychat.com/signup"><span class="flex flex_jcc text_center"><span data-text="Get Started">Get Started</span></span></a></section></main><footer class="Footer_footer__SqwoT p_t-l tn-p_t-xl text_white bg_black"><div class="w w_m m_b-s tn-m_b-0"><div class="grid grid_5 grid_gap"><div class="relative flex Footer_logo___gJUM"><a class="width " href="/"><img src="https://mccdn.me/martech/next-lp//_next/static/media/logo-white.93c1c234.svg" class="block width" alt="Manychat logo" loading="lazy"/></a></div><div><div class="m_b-xs p_x-xs text_dark-grey caps">Manychat</div><ul class="m_y-xs Footer_links__JCb_o"><li><a class="p_y-xs p_x-xs Footer_footer-link__KC3kN " href="/about">About</a></li><li><a href="https://careers.manychat.com/" class="p_y-xs p_x-xs Footer_footer-link__KC3kN">Careers</a></li><li><a class="p_y-xs p_x-xs Footer_footer-link__KC3kN " href="/security">Privacy & Security</a></li></ul></div><div><div class="m_b-xs p_x-xs text_dark-grey caps">Agencies</div><ul class="m_y-xs Footer_links__JCb_o"><li><a href="https://manychat.com/agency/listing/" class="p_y-xs p_x-xs Footer_footer-link__KC3kN">Hire an Agency</a></li><li><a href="/affiliate/" rel="" class="p_y-xs p_x-xs Footer_footer-link__KC3kN">Join the Affiliate Program</a></li></ul></div><div><div class="m_b-xs p_x-xs text_dark-grey caps">Product</div><ul class="m_y-xs Footer_links__JCb_o"><li><a class="p_y-xs p_x-xs Footer_footer-link__KC3kN " href="/product/messenger-marketing">Messenger</a></li><li><a class="p_y-xs p_x-xs Footer_footer-link__KC3kN " href="/product/instagram">Instagram</a></li><li><a href="/product/ai/" target="_self" rel="" class="p_y-xs p_x-xs Footer_footer-link__KC3kN">Manychat AI</a></li><li><a class="p_y-xs p_x-xs Footer_footer-link__KC3kN " href="/sms-marketing">SMS Marketing</a></li><li><a class="p_y-xs p_x-xs Footer_footer-link__KC3kN " href="/integrations">Integrations</a></li><li><a class="p_y-xs p_x-xs Footer_footer-link__KC3kN " href="/meet-chatmarketing-for-ecommerce">For eCommerce</a></li><li><a href="https://community.manychat.com/product-updates" rel="noopener noreferrer" class="p_y-xs p_x-xs Footer_footer-link__KC3kN">Changelog</a></li><li><a class="p_y-xs p_x-xs Footer_footer-link__KC3kN " href="/pricing">Pricing</a></li></ul></div><div><div class="m_b-xs p_x-xs text_dark-grey caps">Resources</div><ul class="m_y-xs Footer_links__JCb_o"><li><a href="https://status.manychat.com/" rel="noopener noreferrer" class="p_y-xs p_x-xs Footer_footer-link__KC3kN">Status Page</a></li><li><a href="https://help.manychat.com/" rel="noopener noreferrer" class="p_y-xs p_x-xs Footer_footer-link__KC3kN">Help Center</a></li><li><a href="https://community.manychat.com/" rel="noopener noreferrer" class="p_y-xs p_x-xs Footer_footer-link__KC3kN">Community</a></li><li><a class="p_y-xs p_x-xs Footer_footer-link__KC3kN " href="/resources/video-course">Video Course</a></li><li><a class="p_y-xs p_x-xs Footer_footer-link__KC3kN " href="/resources/how-to">How To</a></li><li><a href="/blog/" rel="" class="p_y-xs p_x-xs Footer_footer-link__KC3kN">Blog</a></li><li><a href="#" class="p_y-xs p_x-xs Footer_footer-link__KC3kN ">Privacy Settings</a></li></ul></div></div></div><div class="p_y-l tn-p_y-xl text_white bg_black flex flex_fww grid_gap flex_fdc tn-flex_fdr flex_c text_s"><div class="caps">©2024, Manychat, Inc.</div><a href="/legal/privacy" target="_blank" rel="noreferrer nofollow" class="caps tn-m_l-xs underline_link">Privacy Policy</a><a href="/legal/tos" target="_blank" rel="noreferrer nofollow" class="caps tn-m_l-xs underline_link">Terms of Service</a></div></footer></div><script id="consent-mode" type="text/javascript"> // create dataLayer window.dataLayer = window.dataLayer || []; function gtag() { dataLayer.push(arguments); } // set „denied" as default for both ad and analytics storage, as well as ad_user_data and ad_personalization, gtag("consent", "default", { ad_user_data: "denied", ad_personalization: "denied", ad_storage: "denied", analytics_storage: "denied", wait_for_update: 2000 // milliseconds to wait for update }); // Enable ads data redaction by default [optional] gtag("set", "ads_data_redaction", true); gtag("js", new Date()); gtag("config", "G-BB8728WKW2"); </script><script type="text/javascript" data-usercentrics="Google Analytics" src="https://www.googletagmanager.com/gtag/js?id=G-BB8728WKW2"></script><script id="consent-mode" type="text/javascript"> window.addEventListener("ucEvent", function (e) { if( e.detail && e.detail.event == "consent_status") { var ucAnalyticsService = 'Google Analytics'; var ucAdService = 'Google Ads Remarketing'; if(e.detail.hasOwnProperty(ucAnalyticsService) && e.detail.hasOwnProperty(ucAdService)) { gtag("consent", "update", { ad_storage: e.detail[ucAdService] ? 'granted':'denied', ad_user_data: e.detail[ucAdService] ? 'granted':'denied', ad_personalization: e.detail[ucAdService] ? 'granted':'denied', analytics_storage: e.detail[ucAnalyticsService] ? 'granted':'denied' }); } else { if(e.detail.hasOwnProperty(ucAdService)) { gtag("consent", "update", { ad_storage: e.detail[ucAdService] ? 'granted':'denied', ad_user_data: e.detail[ucAdService] ? 'granted':'denied', ad_personalization: e.detail[ucAdService] ? 'granted':'denied' }); } if(e.detail.hasOwnProperty(ucAnalyticsService)) { gtag("consent", "update", { analytics_storage: e.detail[ucAnalyticsService] ? 'granted':'denied' }); } } } }); </script><script type="text/plain" data-usercentrics="Google Analytics" src="https://www.googletagmanager.com/gtag/js?id=UA-73011234-8"></script><script type="text/plain" data-usercentrics="Google Analytics"> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'UA-73011234-8'); </script><script type="text/plain" data-usercentrics="Facebook Pixel"> !function(f,b,e,v,n,t,s) {if(f.fbq)return;n=f.fbq=function(){n.callMethod? n.callMethod.apply(n,arguments):n.queue.push(arguments)}; if(!f._fbq)f._fbq=n;n.push=n;n.loaded=!0;n.version='2.0'; n.queue=[];t=b.createElement(e);t.async=!0; t.src=v;s=b.getElementsByTagName(e)[0]; s.parentNode.insertBefore(t,s)}(window, document,'script', 'https://connect.facebook.net/en_US/fbevents.js'); fbq('dataProcessingOptions', ['LDU'], 0, 0); fbq('init', '444325236063408'); fbq('track', 'PageView'); </script><script type="text/plain" data-usercentrics="reCAPTCHA" src="https://www.google.com/recaptcha/enterprise.js?render=6LfBOksmAAAAAP5VKxWHs8BEVIzclzGp9VcernfJ"></script><script src="https://mccdn.me/martech/next-lp/_next/static/chunks/webpack.a7a9c4b2e8dc427e.d8be40218cbd2f6f7ed582f1f82aa6483777f2c0.js" async=""></script><script>(self.__next_f=self.__next_f||[]).push([0]);self.__next_f.push([2,null])</script><script>self.__next_f.push([1,"1:HL[\"https://mccdn.me/martech/next-lp/_next/static/css/f1cf80effc540bfb.css\",\"style\"]\n2:HL[\"https://mccdn.me/martech/next-lp/_next/static/css/12f582929f982c43.css\",\"style\"]\n3:HL[\"https://mccdn.me/martech/next-lp/_next/static/css/034eb8aa2ed7e02b.css\",\"style\"]\n4:HL[\"https://mccdn.me/martech/next-lp/_next/static/css/f02d72809623c1f8.css\",\"style\"]\n5:HL[\"https://mccdn.me/martech/next-lp/_next/static/css/c9655e634fa107e3.css\",\"style\"]\n6:HL[\"https://mccdn.me/martech/next-lp/_next/static/css/e8c8bd90e2037cf8.css\",\"style\"]\n"])</script><script>self.__next_f.push([1,"7:I[89562,[],\"\"]\na:I[78703,[],\"\"]\nc:I[53751,[],\"\"]\nd:I[72073,[\"5960\",\"static/chunks/5960.4adbd6c0d0cb6350.d8be40218cbd2f6f7ed582f1f82aa6483777f2c0.js\",\"4902\",\"static/chunks/4902.1c7fa9d18b346100.d8be40218cbd2f6f7ed582f1f82aa6483777f2c0.js\",\"1439\",\"static/chunks/app/(en)/layout.b41a5fcaf425979c.d8be40218cbd2f6f7ed582f1f82aa6483777f2c0.js\"],\"default\"]\ne:I[3747,[\"2044\",\"static/chunks/891cff7f.315eaa2ab1ebc9d7.d8be40218cbd2f6f7ed582f1f82aa6483777f2c0.js\",\"5960\",\"static/chunks/5960.4adbd6c0d0cb6350.d8be40218cbd2f6f7ed582f1f82aa6483777f2c0.js\",\"323\",\"static/chunks/323.30263dc3838ecc09.d8be40218cbd2f6f7ed582f1f82aa6483777f2c0.js\",\"6525\",\"static/chunks/6525.ce121baac64ed0b6.d8be40218cbd2f6f7ed582f1f82aa6483777f2c0.js\",\"4902\",\"static/chunks/4902.1c7fa9d18b346100.d8be40218cbd2f6f7ed582f1f82aa6483777f2c0.js\",\"3185\",\"static/chunks/app/layout.ad50fe952ad484fa.d8be40218cbd2f6f7ed582f1f82aa6483777f2c0.js\"],\"default\"]\nf:I[67297,[\"5960\",\"static/chunks/5960.4adbd6c0d0cb6350.d8be40218cbd2f6f7ed582f1f82aa6483777f2c0.js\",\"323\",\"static/chunks/323.30263dc3838ecc09.d8be40218cbd2f6f7ed582f1f82aa6483777f2c0.js\",\"991\",\"static/chunks/991.c2f67f1b6da28158.d8be40218cbd2f6f7ed582f1f82aa6483777f2c0.js\",\"4902\",\"static/chunks/4902.1c7fa9d18b346100.d8be40218cbd2f6f7ed582f1f82aa6483777f2c0.js\",\"5285\",\"static/chunks/5285.7738969827d56550.d8be40218cbd2f6f7ed582f1f82aa6483777f2c0.js\",\"9186\",\"static/chunks/app/(en)/legal/%5Bslug%5D/page.49f5453c43c45873.d8be40218cbd2f6f7ed582f1f82aa6483777f2c0.js\"],\"TopBarThemeProvider\"]\n10:I[59911,[\"5960\",\"static/chunks/5960.4adbd6c0d0cb6350.d8be40218cbd2f6f7ed582f1f82aa6483777f2c0.js\",\"323\",\"static/chunks/323.30263dc3838ecc09.d8be40218cbd2f6f7ed582f1f82aa6483777f2c0.js\",\"991\",\"static/chunks/991.c2f67f1b6da28158.d8be40218cbd2f6f7ed582f1f82aa6483777f2c0.js\",\"4902\",\"static/chunks/4902.1c7fa9d18b346100.d8be40218cbd2f6f7ed582f1f82aa6483777f2c0.js\",\"5285\",\"static/chunks/5285.7738969827d56550.d8be40218cbd2f6f7ed582f1f82aa6483777f2c0.js\",\"9186\",\"static/chunks/app/(en)/legal/%5Bslug%5D/page.49f5453c43c45873.d8be40218cbd2f6f7e"])</script><script>self.__next_f.push([1,"d582f1f82aa6483777f2c0.js\"],\"HostnameProvider\"]\n11:I[54561,[\"5960\",\"static/chunks/5960.4adbd6c0d0cb6350.d8be40218cbd2f6f7ed582f1f82aa6483777f2c0.js\",\"323\",\"static/chunks/323.30263dc3838ecc09.d8be40218cbd2f6f7ed582f1f82aa6483777f2c0.js\",\"991\",\"static/chunks/991.c2f67f1b6da28158.d8be40218cbd2f6f7ed582f1f82aa6483777f2c0.js\",\"4902\",\"static/chunks/4902.1c7fa9d18b346100.d8be40218cbd2f6f7ed582f1f82aa6483777f2c0.js\",\"5285\",\"static/chunks/5285.7738969827d56550.d8be40218cbd2f6f7ed582f1f82aa6483777f2c0.js\",\"9186\",\"static/chunks/app/(en)/legal/%5Bslug%5D/page.49f5453c43c45873.d8be40218cbd2f6f7ed582f1f82aa6483777f2c0.js\"],\"ExperimentProvider\"]\n12:I[80563,[\"2044\",\"static/chunks/891cff7f.315eaa2ab1ebc9d7.d8be40218cbd2f6f7ed582f1f82aa6483777f2c0.js\",\"5960\",\"static/chunks/5960.4adbd6c0d0cb6350.d8be40218cbd2f6f7ed582f1f82aa6483777f2c0.js\",\"323\",\"static/chunks/323.30263dc3838ecc09.d8be40218cbd2f6f7ed582f1f82aa6483777f2c0.js\",\"6525\",\"static/chunks/6525.ce121baac64ed0b6.d8be40218cbd2f6f7ed582f1f82aa6483777f2c0.js\",\"4902\",\"static/chunks/4902.1c7fa9d18b346100.d8be40218cbd2f6f7ed582f1f82aa6483777f2c0.js\",\"3185\",\"static/chunks/app/layout.ad50fe952ad484fa.d8be40218cbd2f6f7ed582f1f82aa6483777f2c0.js\"],\"default\"]\n13:I[47793,[\"5960\",\"static/chunks/5960.4adbd6c0d0cb6350.d8be40218cbd2f6f7ed582f1f82aa6483777f2c0.js\",\"4902\",\"static/chunks/4902.1c7fa9d18b346100.d8be40218cbd2f6f7ed582f1f82aa6483777f2c0.js\",\"7601\",\"static/chunks/app/error.5e524c671c7115b2.d8be40218cbd2f6f7ed582f1f82aa6483777f2c0.js\"],\"default\"]\n14:I[82447,[\"5960\",\"static/chunks/5960.4adbd6c0d0cb6350.d8be40218cbd2f6f7ed582f1f82aa6483777f2c0.js\",\"4902\",\"static/chunks/4902.1c7fa9d18b346100.d8be40218cbd2f6f7ed582f1f82aa6483777f2c0.js\",\"9160\",\"static/chunks/app/not-found.935c60794e6329bd.d8be40218cbd2f6f7ed582f1f82aa6483777f2c0.js\"],\"default\"]\n17:I[34055,[\"5960\",\"static/chunks/5960.4adbd6c0d0cb6350.d8be40218cbd2f6f7ed582f1f82aa6483777f2c0.js\",\"4902\",\"static/chunks/4902.1c7fa9d18b346100.d8be40218cbd2f6f7ed582f1f82aa6483777f2c0.js\",\"6470\",\"static/chunks/app/global-error.fac8da60f2917f94.d"])</script><script>self.__next_f.push([1,"8be40218cbd2f6f7ed582f1f82aa6483777f2c0.js\"],\"default\"]\nb:[\"slug\",\"privacy\",\"d\"]\n15:T6d6,\n window.addEventListener(\"ucEvent\", function (e) {\n if( e.detail \u0026\u0026 e.detail.event == \"consent_status\") {\n var ucAnalyticsService = 'Google Analytics';\n var ucAdService = 'Google Ads Remarketing';\n\n if(e.detail.hasOwnProperty(ucAnalyticsService) \u0026\u0026 e.detail.hasOwnProperty(ucAdService))\n {\n gtag(\"consent\", \"update\", {\n ad_storage: e.detail[ucAdService] ? 'granted':'denied',\n ad_user_data: e.detail[ucAdService] ? 'granted':'denied',\n ad_personalization: e.detail[ucAdService] ? 'granted':'denied',\n analytics_storage: e.detail[ucAnalyticsService] ? 'granted':'denied'\n });\n }\n else {\n if(e.detail.hasOwnProperty(ucAdService)) {\n gtag(\"consent\", \"update\", {\n ad_storage: e.detail[ucAdService] ? 'granted':'denied',\n ad_user_data: e.detail[ucAdService] ? 'granted':'denied',\n ad_personalization: e.detail[ucAdService] ? 'granted':'denied'\n });\n }\n if(e.detail.hasOwnProperty(ucAnalyticsService)) {\n gtag(\"consent\", \"update\", {\n analytics_storage: e.detail[ucAnalyticsService] ? 'granted':'denied'\n });\n }\n }\n }\n });\n 18:[]\n"])</script><script>self.__next_f.push([1,"0:[[[\"$\",\"link\",\"0\",{\"rel\":\"stylesheet\",\"href\":\"https://mccdn.me/martech/next-lp/_next/static/css/f1cf80effc540bfb.css\",\"precedence\":\"next\",\"crossOrigin\":\"$undefined\"}],[\"$\",\"link\",\"1\",{\"rel\":\"stylesheet\",\"href\":\"https://mccdn.me/martech/next-lp/_next/static/css/12f582929f982c43.css\",\"precedence\":\"next\",\"crossOrigin\":\"$undefined\"}],[\"$\",\"link\",\"2\",{\"rel\":\"stylesheet\",\"href\":\"https://mccdn.me/martech/next-lp/_next/static/css/034eb8aa2ed7e02b.css\",\"precedence\":\"next\",\"crossOrigin\":\"$undefined\"}]],[\"$\",\"$L7\",null,{\"buildId\":\"AuAZb_FMsio1P9d3d_LhQ\",\"assetPrefix\":\"https://mccdn.me/martech/next-lp\",\"initialCanonicalUrl\":\"/legal/privacy\",\"initialTree\":[\"\",{\"children\":[\"(en)\",{\"children\":[\"legal\",{\"children\":[[\"slug\",\"privacy\",\"d\"],{\"children\":[\"__PAGE__\",{}]}]}]}]},\"$undefined\",\"$undefined\",true],\"initialSeedData\":[\"\",{\"children\":[\"(en)\",{\"children\":[\"legal\",{\"children\":[[\"slug\",\"privacy\",\"d\"],{\"children\":[\"__PAGE__\",{},[[\"$L8\",\"$L9\"],null],null]},[\"$\",\"$La\",null,{\"parallelRouterKey\":\"children\",\"segmentPath\":[\"children\",\"(en)\",\"children\",\"legal\",\"children\",\"$b\",\"children\"],\"error\":\"$undefined\",\"errorStyles\":\"$undefined\",\"errorScripts\":\"$undefined\",\"template\":[\"$\",\"$Lc\",null,{}],\"templateStyles\":\"$undefined\",\"templateScripts\":\"$undefined\",\"notFound\":\"$undefined\",\"notFoundStyles\":\"$undefined\",\"styles\":[[\"$\",\"link\",\"0\",{\"rel\":\"stylesheet\",\"href\":\"https://mccdn.me/martech/next-lp/_next/static/css/f02d72809623c1f8.css\",\"precedence\":\"next\",\"crossOrigin\":\"$undefined\"}],[\"$\",\"link\",\"1\",{\"rel\":\"stylesheet\",\"href\":\"https://mccdn.me/martech/next-lp/_next/static/css/c9655e634fa107e3.css\",\"precedence\":\"next\",\"crossOrigin\":\"$undefined\"}],[\"$\",\"link\",\"2\",{\"rel\":\"stylesheet\",\"href\":\"https://mccdn.me/martech/next-lp/_next/static/css/e8c8bd90e2037cf8.css\",\"precedence\":\"next\",\"crossOrigin\":\"$undefined\"}]]}],null]},[\"$\",\"$La\",null,{\"parallelRouterKey\":\"children\",\"segmentPath\":[\"children\",\"(en)\",\"children\",\"legal\",\"children\"],\"error\":\"$undefined\",\"errorStyles\":\"$undefined\",\"errorScripts\":\"$undefined\",\"template\":[\"$\",\"$Lc\",null,{}],\"templateStyles\":\"$undefined\",\"templateScripts\":\"$undefined\",\"notFound\":\"$undefined\",\"notFoundStyles\":\"$undefined\",\"styles\":null}],null]},[[\"$\",\"$Ld\",null,{\"children\":[\"$\",\"$La\",null,{\"parallelRouterKey\":\"children\",\"segmentPath\":[\"children\",\"(en)\",\"children\"],\"error\":\"$undefined\",\"errorStyles\":\"$undefined\",\"errorScripts\":\"$undefined\",\"template\":[\"$\",\"$Lc\",null,{}],\"templateStyles\":\"$undefined\",\"templateScripts\":\"$undefined\",\"notFound\":\"$undefined\",\"notFoundStyles\":\"$undefined\",\"styles\":null}],\"params\":{}}],null],null]},[[\"$\",\"html\",null,{\"style\":{\"--top-banner-height\":\"0rem\"},\"children\":[[\"$\",\"head\",null,{\"children\":[[\"$\",\"script\",null,{\"type\":\"text/plain\",\"data-usercentrics\":\"Manychat Analytics\",\"async\":true,\"src\":\"https://manychat.com/js/extvisit.js\"}],[\"$\",\"script\",null,{\"children\":\"if (!window.globalThis) window.globalThis=window\"}],[\"$\",\"link\",null,{\"rel\":\"preconnect\",\"href\":\"//app.usercentrics.eu\"}],[\"$\",\"link\",null,{\"rel\":\"preconnect\",\"href\":\"//api.usercentrics.eu\"}],[\"$\",\"link\",null,{\"rel\":\"preconnect\",\"href\":\"//privacy-proxy.usercentrics.eu\"}],[\"$\",\"link\",null,{\"rel\":\"preload\",\"href\":\"//web.cmp.usercentrics.eu/ui/loader.js\",\"as\":\"script\"}],[\"$\",\"link\",null,{\"rel\":\"preconnect\",\"href\":\"https://www.google.com\"}],[\"$\",\"link\",null,{\"rel\":\"preconnect\",\"href\":\"https://www.gstatic.com\",\"crossOrigin\":\"\"}],[\"$\",\"script\",null,{\"async\":true,\"id\":\"usercentrics-cmp\",\"src\":\"https://web.cmp.usercentrics.eu/ui/loader.js\",\"data-ruleset-id\":\"Iq840wqtUrxM4w\"}],[\"$\",\"script\",null,{\"async\":true,\"type\":\"text/plain\",\"data-usercentrics\":\"Microsoft Clarity\",\"dangerouslySetInnerHTML\":{\"__html\":\"\\n (function(c,l,a,r,i,t,y){\\n c[a]=c[a]||function(){(c[a].q=c[a].q||[]).push(arguments)};\\n t=l.createElement(r);t.async=1;t.src=\\\"https://www.clarity.ms/tag/\\\"+i;\\n y=l.getElementsByTagName(r)[0];y.parentNode.insertBefore(t,y);\\n })(window, document, \\\"clarity\\\", \\\"script\\\", \\\"mbuibzew5z\\\");\\n \"}}]]}],[\"$\",\"body\",null,{\"children\":[[\"$\",\"$Le\",null,{}],[\"$\",\"$Lf\",null,{\"children\":[\"$\",\"$L10\",null,{\"appHostname\":\"app.manychat.com\",\"children\":[\"$\",\"$L11\",null,{\"children\":[\"$\",\"$L12\",null,{\"children\":[\"$\",\"$La\",null,{\"parallelRouterKey\":\"children\",\"segmentPath\":[\"children\"],\"error\":\"$13\",\"errorStyles\":[],\"errorScripts\":[],\"template\":[\"$\",\"$Lc\",null,{}],\"templateStyles\":\"$undefined\",\"templateScripts\":\"$undefined\",\"notFound\":[\"$\",\"$L14\",null,{}],\"notFoundStyles\":[],\"styles\":null}]}]}]}]}],[\"$\",\"script\",null,{\"id\":\"consent-mode\",\"type\":\"text/javascript\",\"dangerouslySetInnerHTML\":{\"__html\":\"\\n // create dataLayer\\n window.dataLayer = window.dataLayer || [];\\n function gtag() {\\n dataLayer.push(arguments);\\n }\\n\\n // set „denied\\\" as default for both ad and analytics storage, as well as ad_user_data and ad_personalization,\\n gtag(\\\"consent\\\", \\\"default\\\", {\\n ad_user_data: \\\"denied\\\",\\n ad_personalization: \\\"denied\\\",\\n ad_storage: \\\"denied\\\",\\n analytics_storage: \\\"denied\\\",\\n wait_for_update: 2000 // milliseconds to wait for update\\n });\\n\\n // Enable ads data redaction by default [optional]\\n gtag(\\\"set\\\", \\\"ads_data_redaction\\\", true);\\n\\n gtag(\\\"js\\\", new Date());\\n gtag(\\\"config\\\", \\\"G-BB8728WKW2\\\");\\n \"}}],[\"$\",\"script\",null,{\"type\":\"text/javascript\",\"data-usercentrics\":\"Google Analytics\",\"src\":\"https://www.googletagmanager.com/gtag/js?id=G-BB8728WKW2\"}],[\"$\",\"script\",null,{\"id\":\"consent-mode\",\"type\":\"text/javascript\",\"dangerouslySetInnerHTML\":{\"__html\":\"$15\"}}],[\"$\",\"script\",null,{\"type\":\"text/plain\",\"data-usercentrics\":\"Google Analytics\",\"src\":\"https://www.googletagmanager.com/gtag/js?id=UA-73011234-8\"}],[\"$\",\"script\",null,{\"type\":\"text/plain\",\"data-usercentrics\":\"Google Analytics\",\"dangerouslySetInnerHTML\":{\"__html\":\"\\n window.dataLayer = window.dataLayer || [];\\n function gtag(){dataLayer.push(arguments);}\\n gtag('js', new Date());\\n\\n gtag('config', 'UA-73011234-8');\\n \"}}],[\"$\",\"script\",null,{\"type\":\"text/plain\",\"data-usercentrics\":\"Facebook Pixel\",\"dangerouslySetInnerHTML\":{\"__html\":\"\\n !function(f,b,e,v,n,t,s)\\n {if(f.fbq)return;n=f.fbq=function(){n.callMethod?\\n n.callMethod.apply(n,arguments):n.queue.push(arguments)};\\n if(!f._fbq)f._fbq=n;n.push=n;n.loaded=!0;n.version='2.0';\\n n.queue=[];t=b.createElement(e);t.async=!0;\\n t.src=v;s=b.getElementsByTagName(e)[0];\\n s.parentNode.insertBefore(t,s)}(window, document,'script',\\n 'https://connect.facebook.net/en_US/fbevents.js');\\n fbq('dataProcessingOptions', ['LDU'], 0, 0);\\n fbq('init', '444325236063408');\\n fbq('track', 'PageView');\\n \"}}],[\"$\",\"script\",null,{\"type\":\"text/plain\",\"data-usercentrics\":\"reCAPTCHA\",\"src\":\"https://www.google.com/recaptcha/enterprise.js?render=6LfBOksmAAAAAP5VKxWHs8BEVIzclzGp9VcernfJ\"}]]}]]}],null],null],\"couldBeIntercepted\":false,\"initialHead\":[false,\"$L16\"],\"globalErrorComponent\":\"$17\",\"missingSlots\":\"$W18\"}]]\n"])</script><script>self.__next_f.push([1,"19:I[75285,[\"5960\",\"static/chunks/5960.4adbd6c0d0cb6350.d8be40218cbd2f6f7ed582f1f82aa6483777f2c0.js\",\"323\",\"static/chunks/323.30263dc3838ecc09.d8be40218cbd2f6f7ed582f1f82aa6483777f2c0.js\",\"991\",\"static/chunks/991.c2f67f1b6da28158.d8be40218cbd2f6f7ed582f1f82aa6483777f2c0.js\",\"4902\",\"static/chunks/4902.1c7fa9d18b346100.d8be40218cbd2f6f7ed582f1f82aa6483777f2c0.js\",\"5285\",\"static/chunks/5285.7738969827d56550.d8be40218cbd2f6f7ed582f1f82aa6483777f2c0.js\",\"9186\",\"static/chunks/app/(en)/legal/%5Bslug%5D/page.49f5453c43c45873.d8be40218cbd2f6f7ed582f1f82aa6483777f2c0.js\"],\"default\"]\n1a:I[78328,[\"5960\",\"static/chunks/5960.4adbd6c0d0cb6350.d8be40218cbd2f6f7ed582f1f82aa6483777f2c0.js\",\"323\",\"static/chunks/323.30263dc3838ecc09.d8be40218cbd2f6f7ed582f1f82aa6483777f2c0.js\",\"991\",\"static/chunks/991.c2f67f1b6da28158.d8be40218cbd2f6f7ed582f1f82aa6483777f2c0.js\",\"4902\",\"static/chunks/4902.1c7fa9d18b346100.d8be40218cbd2f6f7ed582f1f82aa6483777f2c0.js\",\"5285\",\"static/chunks/5285.7738969827d56550.d8be40218cbd2f6f7ed582f1f82aa6483777f2c0.js\",\"9186\",\"static/chunks/app/(en)/legal/%5Bslug%5D/page.49f5453c43c45873.d8be40218cbd2f6f7ed582f1f82aa6483777f2c0.js\"],\"default\"]\n1b:T89b7,"])</script><script>self.__next_f.push([1,"\u003ch2 id=\"manychat-privacy-policy\" tabindex=\"-1\"\u003eManychat Privacy Policy\u003c/h2\u003e\n\u003cp\u003eAt Manychat, Inc. (“\u003cstrong\u003eManychat\u003c/strong\u003e”, “\u003cstrong\u003ewe\u003c/strong\u003e, \u003cstrong\u003eus\u003c/strong\u003e”) we consider the privacy and the security of personal data to be extremely important.\u003c/p\u003e\n\u003cp\u003eWe process personal data for (1) our own purposes and (2) under instructions of our customers who use Manychat service (“\u003cstrong\u003eService\u003c/strong\u003e”), upload and keep certain information in it. In the second case, we strictly adhere to customers’ instructions and do not use data for any other purposes than providing the Service (see details in \u003ca href=\"https://manychat.com/legal/dpa\"\u003eData Processing Addendum\u003c/a\u003e).\u003c/p\u003e\n\u003cp\u003eIn this Privacy Policy, we describe how we process the personal data of the following data subjects for our own purposes:\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eour customers, their end users and representatives,\u003c/li\u003e\n\u003cli\u003ewebsite users,\u003c/li\u003e\n\u003cli\u003enewsletter subscribers,\u003c/li\u003e\n\u003cli\u003epotential customers,\u003c/li\u003e\n\u003cli\u003eour counterparties and their representatives.\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003eIt covers information collected in the Service, on our website \u003ca href=\"https://manychat.com/\"\u003ewww.manychat.com\u003c/a\u003e, or other websites administered by Manychat where Privacy Policy is placed (the “\u003cstrong\u003eSite\u003c/strong\u003e”), in our Mobile apps and in other sources.\u003c/p\u003e\n\u003cp\u003eIf you have any questions or suggestions concerning our privacy practices, please email us at \u003ca href=\"mailto:privacy@manychat.com\"\u003eprivacy@manychat.com\u003c/a\u003e. Please also send us an email, if you would like to request data access or deletion, or to exercise other rights as a data subject.\u003c/p\u003e\n\u003ch4 id=\"table-of-contents\" tabindex=\"-1\"\u003eTable of Contents\u003c/h4\u003e\n\u003col\u003e\n\u003cli\u003e\n\u003cp\u003e\u003ca href=\"#1.-how-we-collect-personal-data\"\u003eHow We Collect Personal Data\u003c/a\u003e\u003c/p\u003e\n\u003c/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003ca href=\"#2.-what-types-of-personal-data-we-process\"\u003eWhat Types of Personal Data We Process\u003c/a\u003e\u003c/p\u003e\n\u003c/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003ca href=\"#3.-for-which-purposes-we-use-personal-data\"\u003eFor Which Purposes We Use Personal Data\u003c/a\u003e\u003c/p\u003e\n\u003c/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003ca href=\"#4.-how-we-share-personal-data\"\u003eHow We Share Personal Data\u003c/a\u003e\u003c/p\u003e\n\u003c/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003ca href=\"#5.-your-data-protection-rights-%26-choices\"\u003eYour Data Protection Rights \u0026amp; Choices\u003c/a\u003e\u003c/p\u003e\n\u003c/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003ca href=\"#6.-for-how-long-we-retain-personal-data\"\u003eFor How Long We Retain Personal Data\u003c/a\u003e\u003c/p\u003e\n\u003c/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003ca href=\"#7.-international-data-transfers\"\u003eInternational Data Transfers\u003c/a\u003e\u003c/p\u003e\n\u003c/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003ca href=\"#8.-children's-information\"\u003eChildren's information\u003c/a\u003e\u003c/p\u003e\n\u003c/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003ca href=\"#9.-security\"\u003eSecurity\u003c/a\u003e\u003c/p\u003e\n\u003c/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003ca href=\"#10.-legal-basis-for-processing-your-personal-data-(eea-visitors%2Fcustomers-only)\"\u003eLegal Basis for Processing Your Personal Data (EEA Visitors/Customers Only)\u003c/a\u003e\u003c/p\u003e\n\u003c/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003ca href=\"#11.-for-california-residents\"\u003eFor California Residents\u003c/a\u003e\u003c/p\u003e\n\u003c/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003ca href=\"#12.-changes-to-our-privacy-policy\"\u003eChanges to Our Privacy Policy\u003c/a\u003e\u003c/p\u003e\n\u003c/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003ca href=\"#13.-how-to-contact-us\"\u003eHow to Contact Us\u003c/a\u003e\u003c/p\u003e\n\u003c/li\u003e\n\u003c/ol\u003e\n\u003ch3 id=\"1.-how-we-collect-personal-data\" tabindex=\"-1\"\u003e1. How We Collect Personal Data\u003c/h3\u003e\n\u003cp\u003eWhat personal data we collect depends largely on the interaction that takes place between you and Manychat, most of which can be categorized under the following:\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eWhen you use Manychat Service.\u003c/strong\u003e When you use Manychat Service, we store all the content you provide, including information related to you as a customer or an end user of the Service. We gather this information from you directly when you enter it, or from integrations that you linked to the Service (Facebook, Instagram, etc.). When you ask us to sign DPA or other documents, we also receive data about you and your representatives.\u003c/p\u003e\n\u003cp\u003eIn some cases, we can receive information from third parties, e.g. from a payment service provider on whether your payment was successful.\u003c/p\u003e\n\u003c/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eWhen you send us emails or message us.\u003c/strong\u003e When we receive emails or messages from you in the chat, we can store the content of such emails, attachments as well as your contact details.\u003c/p\u003e\n\u003c/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eWhen you submit forms on the Site or participate in our events.\u003c/strong\u003e When you complete forms on the Site (contact us, subscription, demo request, event registration, etc.) we collect your contact details and information you complete in the form. If we arrange joint events together with our partners, we can receive information from our partners.\u003c/p\u003e\n\u003c/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eWhen you use the Site.\u003c/strong\u003e When you use the Site, we collect certain information, as described in more detail below that may, alone or in combination with other information, constitute personal data (e.g. cookie files).\u003c/p\u003e\n\u003c/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eWhen you join our communities.\u003c/strong\u003e When you join our Facebook and other groups, we can see data in your profile and process comments you posted in our groups. However, we don’t gather that information or copy it into our systems, but rather just have access to it.\u003c/p\u003e\n\u003c/li\u003e\n\u003c/ul\u003e\n\u003ch3 id=\"2.-what-types-of-personal-data-we-process\" tabindex=\"-1\"\u003e2. What Types of Personal Data We Process\u003c/h3\u003e\n\u003cp\u003eWe collect and process the following personal data:\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cstrong\u003eCustomer account details\u003c/strong\u003e. To create or update your account and provide the Service we collect from you and third-party integrations (e.g. Facebook, Instagram) information about you, as a customer or end-user of the Service. This includes id, name, email, status, linked pages and accounts, products in use, location, etc.\u003c/li\u003e\n\u003cli\u003e\u003cstrong\u003eFinancial information\u003c/strong\u003e. To process your payments for the Service subscription, we need your credit card details (last four digits of the card number), account details and payment information.\u003c/li\u003e\n\u003cli\u003e\u003cstrong\u003eContact details and business data\u003c/strong\u003e. We receive information about our customers and potential customers for cooperation and communication purposes. This includes full name, title, company, email or other contact details as may be necessary.\u003c/li\u003e\n\u003cli\u003e\u003cstrong\u003eRequests, messages and submitted forms\u003c/strong\u003e \u003cstrong\u003edetails\u003c/strong\u003e. We receive and process your messages, support requests, emails and information you share with us via online forms or social media accounts. This includes the content of such communications as well as your contact details if any.\u003c/li\u003e\n\u003cli\u003e\u003cstrong\u003eUsage data, logs and other technical data\u003c/strong\u003e. When you interact with the Service, metadata and log files are collected automatically. Log data may include the Internet Protocol (IP) address, your browser type and settings, the date and time you used the Service, information about browser configuration plugins, language preferences, the pages or features which you browsed, time spent on those pages or features, the frequency of pages and functions use, the links clicked on or used. If you use the Service from your phone, this may also include the type of device, operating system, device settings and device identifiers.\u003c/li\u003e\n\u003cli\u003e\u003cstrong\u003eEmail performance data\u003c/strong\u003e. To track engagement and performance metrics of our newsletters, we can use a ‘clear image’ (gif) in email communications. Much of this data is aggregated. If you wish to turn off this tracking, you can do so by turning off images in the email itself.\u003c/li\u003e\n\u003cli\u003e\u003cstrong\u003eWebsite cookies and similar technologies\u003c/strong\u003e. We use cookie technology on the Site. See details in \u003ca href=\"https://manychat.com/legal/cookies-statement\"\u003eCookie Statement\u003c/a\u003e.\u003c/li\u003e\n\u003cli\u003e\u003cstrong\u003eCustomer Content\u003c/strong\u003e. As you use our Service, you may import into our system personal data you have collected from your users, customers, prospective customers, social media and messaging platform contacts (collectively “\u003cstrong\u003eSubscribers\u003c/strong\u003e”) or other individuals. We process this data only on your behalf as our customer. We have no direct relationship with your Subscribers or any person other than you, and for that reason, you are responsible for making sure you have the appropriate permission and legal basis for us to collect and process information about those individuals. For information relating to how we process personal data relating to Subscribers, please see our \u003ca href=\"https://manychat.com/legal/dpa\"\u003eData Processing Addendum\u003c/a\u003e.\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003eWe ask that you not send or disclose to us any sensitive personal data (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or union membership) on or through the Service or otherwise.\u003c/p\u003e\n\u003ch3 id=\"3.-for-which-purposes-we-use-personal-data\" tabindex=\"-1\"\u003e3. For Which Purposes We Use Personal Data\u003c/h3\u003e\n\u003cp\u003eWe collect and process your personal data for the following purposes:\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eTo operate the Service\u003c/strong\u003e: We use data to enter into the agreement with you as a customer and operate, maintain and administer your account in the Service, as well as to communicate with you regarding the account (sending announcements, technical notices, updates, security alerts, and support and administrative messages) and to respond to Service-related requests, questions and feedback. We also use your data to perform our billing obligations.\u003c/p\u003e\n\u003cp\u003eTo provide the Service we process Customer Content information on your behalf as a customer (see details in \u003ca href=\"https://manychat.com/legal/dpa\"\u003eData Processing Addendum\u003c/a\u003e).\u003c/p\u003e\n\u003c/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eTo communicate with you and inform you about the Service.\u003c/strong\u003e If you request information from us, register for the Service, complete a form or feedback on a Site, or participate in our surveys, promotions or events, we may send you Manychat-related marketing communications if permitted by law. In all such communications, we will provide you with the possibility to opt-out.\u003c/p\u003e\n\u003c/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eTo conduct events and communicate with you\u003c/strong\u003e. We use your personal data, which you provided while registering for the event, to send you reminders about the event, communications related to the event and Manychat-related services. As well, we may ask for your feedback. In communications, we always provide the possibility to opt-out from communications.\u003c/p\u003e\n\u003c/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eTo comply with law.\u003c/strong\u003e We use your personal data as necessary to comply with applicable laws, including sanction requirements, accounting and tax obligations, legal processes or audits, to respond to subpoenas or legally binding requests from government authorities. Before disclosing any information to an authority upon its request, we check the validity of such request carefully.\u003c/p\u003e\n\u003c/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eTo negotiate, enter and perform agreements.\u003c/strong\u003e We have to collect and process information about our counterparties and their representatives to negotiate and enter into legally valid agreements and cooperate with them.\u003c/p\u003e\n\u003c/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eFor compliance and safety.\u003c/strong\u003e We use your personal data as we believe necessary or appropriate to (a) enforce the terms and conditions that govern the Service; (b) protect our rights, privacy, safety or property, and/or that of you or others; and (c) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity.\u003c/p\u003e\n\u003c/li\u003e\n\u003c/ul\u003e\n\u003ch3 id=\"4.-how-we-share-personal-data\" tabindex=\"-1\"\u003e4. How We Share Personal Data\u003c/h3\u003e\n\u003cp\u003eWe do not sell your data to third parties for commercial or advertising purposes. We share your data as described in this Privacy Policy or upon obtaining your consent for such data sharing.\u003c/p\u003e\n\u003cp\u003eWe disclose personal data to third parties under the following circumstances:\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eService Providers.\u003c/strong\u003e We employ third-party companies and individuals to help us with performance of certain activities, e.g. payment service providers. We also use third-party software to process data (e.g. CRM, email agent, cloud storage solutions, etc.). See the list of all processors and sub-processors at \u003ca href=\"https://manychat.com/legal/service-providers\"\u003ewww.manychat.com/legal/service-providers\u003c/a\u003e.\u003c/p\u003e\n\u003cp\u003eWe also use third-party cookies on the Site. See more details in \u003ca href=\"https://manychat.com/legal/cookies-statement\"\u003eCookie Statement\u003c/a\u003e.\u003c/p\u003e\n\u003cp\u003eThese third parties are permitted to use personal data about you only to perform these tasks only for lawful business purposes in accordance with the terms of the agreement(s) we have in place with such service providers and for no other purpose.\u003c/p\u003e\n\u003c/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eProfessional Advisors.\u003c/strong\u003e We may disclose your personal data to professional advisors, such as lawyers, bankers, auditors and insurers, where necessary in the course of the professional services that they render to us.\u003c/p\u003e\n\u003c/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eThird-party Applications and Integrations.\u003c/strong\u003e For the provision of the Service we receive and share data with integrations and apps linked by customers (Facebook, Instagram, Stripe, Paypal, etc.), as well as applications developed through “\u003ca href=\"https://help.manychat.com/hc/en-us/articles/14281299586972-Dev-Program-Quick-Start\"\u003eManychat Developer Program\u003c/a\u003e”.\u003c/p\u003e\n\u003c/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eBusiness Transfers.\u003c/strong\u003e As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, personal data may be part of the transferred assets. You acknowledge and agree that any successor to or acquirer of Manychat (or its assets) will continue to have the right to use your personal data and other information in accordance with the terms of this Privacy Policy. Further, Manychat may also disclose aggregated personal data in order to describe our Service to prospective acquirers or business partners.\u003c/p\u003e\n\u003c/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eCompliance with Laws and Law Enforcement.\u003c/strong\u003e Manychat may disclose information about you to government or law enforcement officials or private parties as required by law, and disclose and use such information as we believe necessary or appropriate to (a) comply with applicable laws and lawful requests and legal processes, such as to respond to subpoenas or requests from government authorities; (b) enforce the terms and conditions that govern the Service; (d) protect our rights, privacy, safety or property, and/or that of you or others; and (e) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity.\u003c/p\u003e\n\u003c/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eCorporate Affiliates\u003c/strong\u003e. We may share personal data with our corporate affiliates. See the list at \u003ca href=\"https://manychat.com/legal/service-providers\"\u003ewww.manychat.com/legal/service-providers\u003c/a\u003e.\u003c/p\u003e\n\u003c/li\u003e\n\u003c/ul\u003e\n\u003ch3 id=\"5.-your-data-protection-rights-%26-choices\" tabindex=\"-1\"\u003e5. Your Data Protection Rights \u0026amp; Choices\u003c/h3\u003e\n\u003cp\u003eYou have the following rights:\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eIf you wish to \u003cstrong\u003eaccess\u003c/strong\u003e your personal data that Manychat collects, you can do so at any time by contacting us.\u003c/li\u003e\n\u003cli\u003eYou can also contact us to \u003cstrong\u003eupdate, correct or delete\u003c/strong\u003e information in your account. See more details on \u003ca href=\"https://help.manychat.com/hc/en-us/articles/14281086263324-How-to-Delete-an-Account\"\u003ehow to delete your account\u003c/a\u003e.\u003c/li\u003e\n\u003cli\u003eIf you are in the European Economic Area (“EEA”), the UK, or Switzerland, you can \u003cstrong\u003eobject to processing\u003c/strong\u003e of your personal data, ask us to \u003cstrong\u003erestrict processing\u003c/strong\u003e of your personal data or \u003cstrong\u003erequest portability\u003c/strong\u003e of your personal data where it is technically possible.\u003c/li\u003e\n\u003cli\u003eSimilarly, if you are in the EEA, the UK, or Switzerland, and provided we have collected and processed your personal data under your consent, then you can \u003cstrong\u003ewithdraw your consent\u003c/strong\u003e at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal data conducted in reliance on other lawful processing grounds.\u003c/li\u003e\n\u003cli\u003eYou have the \u003cstrong\u003eright to complain to a data protection authority\u003c/strong\u003e about our collection and use of your personal data. Contact details for data protection authorities in the EEA, Switzerland and certain non-European countries (including the U.S. and Canada) are available \u003ca href=\"https://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm\"\u003ehere\u003c/a\u003e.\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003eYou may submit your request via \u0026quot;\u003ca href=\"https://manychat.com/support\"\u003ePrivacy \u0026amp; Security\u003c/a\u003e \u003ca href=\"https://manychat.com/support/features/privacy/\"\u003esection of Support Page\u003c/a\u003e\u0026quot; or by sending an email to \u003ca href=\"mailto:privacy@manychat.com\"\u003eprivacy@manychat.com\u003c/a\u003e. We will respond to all requests in accordance with applicable data protection laws.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eAccess to Data Controlled by our Customers\u003c/strong\u003e. We don’t have any direct relationships with customers’ Subscribers, i.e. the individuals whose personal data is stored by our customers the Service. An individual who seeks access, or who seeks to correct, amend, or delete personal data processed in the Service by our customers should direct their request to the customer directly.\u003c/p\u003e\n\u003ch3 id=\"6.-for-how-long-we-retain-personal-data\" tabindex=\"-1\"\u003e6. For How Long We Retain Personal Data\u003c/h3\u003e\n\u003cp\u003eWe will retain and process personal data until you terminate the Agreement with us as set forth under the Terms of Service.\u003c/p\u003e\n\u003cp\u003eWe may also store some data during a retention period required by law or timeframe necessary to resolve disputes, prevent abuse, and enforce our agreements.\u003c/p\u003e\n\u003ch3 id=\"7.-international-data-transfers\" tabindex=\"-1\"\u003e7. International Data Transfers\u003c/h3\u003e\n\u003cp\u003eYour personal data may be stored and processed in any country where we have facilities or in which we engage service providers, including in the U.S.\u003c/p\u003e\n\u003cp\u003eBy accepting the terms of this Privacy Policy, you acknowledge and agree to (1) the transfer to and processing of personal data on servers located outside of the country where you reside and (2) our collection and use of your personal data as described herein and in accordance with the data protection laws of the countries in which we have facilities or in which we engage service providers, which may be different and may be less protective than those in your country.\u003c/p\u003e\n\u003cp\u003eEU-US Data Privacy Framework program, the UK Extension to the EU-US DPF, and the Swiss-US Data Privacy Framework.\u003c/p\u003e\n\u003cp\u003eManychat, Inc. complies with the EU-US Data Privacy Framework program (EU-US DPF), the UK Extension to the EU-US DPF, and the Swiss-US Data Privacy Framework program (Swiss-US DPF) as set forth by the US Department of Commerce. Manychat has certified to the US Department of Commerce that it adheres to the EU-US Data Privacy Framework Principles (EU-US DPF Principles) with regard to the processing of personal data received from the European Union in reliance on the EU-US DPF and from the United Kingdom (and Gibraltar) in reliance on the UK Extension to the EU-US DPF. Manychat has certified to the US Department of Commerce that it adheres to the Swiss-US Data Privacy Framework program Principles (Swiss-US DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-US DPF.\u003c/p\u003e\n\u003cp\u003eIn compliance with the EU-U.S. DPF, the Swiss-U.S. DPF, and the UK Extension, Manychat commits to refer unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF, the Swiss-U.S. DPF and the UK Extension to ICDR-AAA DPF IRM Service, an alternative dispute resolution provider based in the United States. If you do not receive timely acknowledgment of your DPF Principles-related complaint from us, or if we have not addressed your DPF Principles-related complaint to your satisfaction, please visit \u003ca href=\"https://go.adr.org/dpf_irm.html\"\u003ehttps://go.adr.org/dpf_irm.html\u003c/a\u003e for more information or to file a complaint. AAA services are provided at no cost to you.\u003c/p\u003e\n\u003cp\u003eTo learn more about the Data Privacy Framework (DPF) program and to view our certification, please visit \u003ca href=\"https://www.dataprivacyframework.gov/\"\u003ehttps://www.dataprivacyframework.gov/\u003c/a\u003e. We are committed to subjecting all personal data received from the EU EEA, UK, and Switzerland to the applicable Principles of the Data Privacy Frameworks, including with respect to onward transfers of personal data for which we will remain liable. In compliance with the Data Privacy Framework, we also commit to resolve complaints about our collection or use of your personal data, and individuals with inquiries or complaints regarding our Data Privacy Framework policy should first contact us at \u003ca href=\"mailto:privacy@manychat.com\"\u003eprivacy@manychat.com\u003c/a\u003e. If you do not receive timely acknowledgment from us of your complaint or if we have not resolved your complaint, please contact or visit the applicable data protection authorities for more information or to file a complaint. These services are provided at no cost to you.\u003c/p\u003e\n\u003cp\u003eManychat commits to cooperate and comply respectively with the advice of the panel established by the EU data protection authorities (DPAs) and the UK Information Commissioner’s Office (ICO) and the Swiss Federal Data Protection and Information Commissioner (FDPIC) with regard to unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF.\u003c/p\u003e\n\u003cp\u003eIn certain circumstances, each Data Privacy Framework provides EU, Swiss, and UK individuals the right to invoke binding arbitration to resolve complaints not resolved by other means, as described in \u003ca href=\"https://www.dataprivacyframework.gov/s/article/ANNEX-I-introduction-dpf?tabset-35584=2\"\u003eAnnex I to the Data Privacy Framework\u003c/a\u003e.\u003c/p\u003e\n\u003cp\u003eManychat is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC) with respect to its compliance with the provisions of the EU-US DPF, the UK Extension to the EU-US DPF, and the Swiss-US DPF. In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.\u003c/p\u003e\n\u003cp\u003eIf there is any conflict between the terms in this privacy statement and the EU-US DPF Principles and/or the Swiss-US DPF Principles, the Principles shall govern.\u003c/p\u003e\n\u003cp\u003eIf the EU-US DPF, the UK Extension to the EU-US DPF, and the Swiss-US DPF do not apply, Manychat relies on other data transfer mechanisms to transfer personal data outside the EEA, the UK, and Switzerland, such as Standard Contractual Clauses (see Annex 3 to the \u003ca href=\"https://manychat.com/legal/dpa\"\u003eData Processing Addendum\u003c/a\u003e).\u003c/p\u003e\n\u003ch3 id=\"8.-children's-information\" tabindex=\"-1\"\u003e8. Children's information\u003c/h3\u003e\n\u003cp\u003eWe believe it is important to provide added protection for children online. We encourage parents and guardians to spend time online with their children to observe, participate in, and/or monitor, and guide their online activity. The Site and/or the Service are not intended for use by anyone under the age of 18, nor does Manychat knowingly collect or solicit personal data from anyone under the age of 18.\u003c/p\u003e\n\u003cp\u003eIf you are under 18, you may not attempt to register for the Service or send any information about yourself to us, including your name, address, telephone number, or email address. In the event that we confirm that we have collected personal data from someone under the age of 18 without verification of parental consent, we will delete that information promptly. If you are a parent or legal guardian of a child under 18 and believe that we might have any information from or about such a child, please contact us. We do not sell any Personal Data of our customers, including those aged between 13 and 18.\u003c/p\u003e\n\u003ch3 id=\"9.-security\" tabindex=\"-1\"\u003e9. Security\u003c/h3\u003e\n\u003cp\u003e\u003cstrong\u003eSafeguarding Your Information\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eWe take reasonable and appropriate measures to protect personal data from loss, misuse, and unauthorized access, disclosure, alteration, and destruction, taking into account the risks involved in the processing and the nature of the personal data. See the list of measures in Annex 2 of the \u003ca href=\"https://manychat.com/legal/dpa\"\u003eData Processing Addendum\u003c/a\u003e.\u003c/p\u003e\n\u003cp\u003eDespite these efforts to store personal data collected on and through the Site and/or the Service and otherwise by us in a secure operating environment that is not available to the public, we cannot guarantee the security of personal data during its transmission or its storage in our systems. Further, while we attempt to ensure the integrity and security of personal data, we cannot guarantee that our security measures will prevent third-parties such as so-called hackers from illegally obtaining access to personal data. We do not warrant or represent that personal data about you will be protected against, loss, misuse, or alteration by third parties.\u003c/p\u003e\n\u003cp\u003eThe credit card processing vendor we work with uses security measures to protect your information both during the transaction and after it is complete.\u003c/p\u003e\n\u003cp\u003eIf you have any questions about the security of your personal data, you may contact us by email \u003ca href=\"mailto:privacy@manychat.com\"\u003eprivacy@manychat.com\u003c/a\u003e.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eNotice of Breach of Security\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eIf a security breach causes an unauthorized intrusion into our system that materially affects you or your Subscribers, then we will notify you as soon as possible and later report the action we took in response.\u003c/p\u003e\n\u003ch3 id=\"10.-legal-basis-for-processing-your-personal-data-(eea-visitors%2Fcustomers-only)\" tabindex=\"-1\"\u003e10. Legal Basis for Processing Your Personal Data (EEA Visitors/Customers Only)\u003c/h3\u003e\n\u003cp\u003eIf you are a person located in the EEA or the UK, our legal basis for collecting and using the personal data described above will depend on the purpose of processing and personal data concerned:\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eWe process data to perform a contract with you on the use of the Service (Art. 6(1)(b) of the GDPR or UK GDPR);\u003c/li\u003e\n\u003cli\u003eWe also process data based on our legitimate interest (Art. 6(1)(f) of the GDPR or UK GDPR) in the following cases:\n\u003cul\u003e\n\u003cli\u003eto communicate with you and inform you about our Service;\u003c/li\u003e\n\u003cli\u003eto comply with the law we are subject to;\u003c/li\u003e\n\u003cli\u003eto conduct events and communicate with you;\u003c/li\u003e\n\u003cli\u003eto negotiate, enter, and perform agreements;\u003c/li\u003e\n\u003cli\u003efor compliance and safety.\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/li\u003e\n\u003cli\u003eWe process some types of cookie files based on your consent (Art. 6(1)(a) of the GDPR or UK GDPR). See more details in \u003ca href=\"https://manychat.com/legal/cookies-statement\"\u003eCookie Statement\u003c/a\u003e.\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003eIf we ask you to provide personal data to comply with a legal requirement or to enter into a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal data is mandatory or not (as well as of the possible consequences if you do not provide your personal data). Similarly, if we collect and use your personal data in reliance on our legitimate business interests, we will make clear to you at the relevant time what those legitimate business interests are.\u003c/p\u003e\n\u003cp\u003eYou are not obliged to provide your personal data to us. However, if we need personal data in order to enter and perform the contract with you and you do not provide this data, we may not be able to perform the contract we have or are trying to enter into with you.\u003c/p\u003e\n\u003cp\u003eIf you have questions about or need further information concerning the legal basis on which we collect and use your personal data, you may contact us by email at \u003ca href=\"mailto:privacy@manychat.com\"\u003eprivacy@manychat.com\u003c/a\u003e.\u003c/p\u003e\n\u003ch3 id=\"11.-for-california-residents\" tabindex=\"-1\"\u003e11. For California Residents\u003c/h3\u003e\n\u003cp\u003eIf you are a resident of California, California Civil Code Section 1798.83 permits you to request information regarding how we disclosed your personal data to third parties for such parties' direct marketing purposes during the preceding calendar year. To request the above information, please contact us at \u003ca href=\"mailto:privacy@manychat.com\"\u003eprivacy@manychat.com\u003c/a\u003e. We will respond to such requests for information access within 30 days following receipt at the e-mail or mailing address stated below. Please note that we are only required to respond to an individual once per calendar year.\u003c/p\u003e\n\u003cp\u003eBesides, California Data Protection Laws (California Consumer Privacy Act of 2018 and the California Privacy Rights Act of 2020, as each may be amended or replaced from time to time) give you the following specific rights as a California resident:\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e1. Requests to Know\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eYou have the right to request that we disclose:\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe categories of personal data we have collected about you;\u003c/li\u003e\n\u003cli\u003eThe categories of personal data about you we have sold or disclosed for a business purpose;\u003c/li\u003e\n\u003cli\u003eThe categories of sources from which we have collected personal data about you;\u003c/li\u003e\n\u003cli\u003eThe business or commercial purposes for selling, sharing or collecting personal data about you;\u003c/li\u003e\n\u003cli\u003eThe categories of personal data sold or shared, if any, about you, as well as the categories of third parties to whom the personal data was disclosed, by category of personal data for each party to whom personal data was sold; and\u003c/li\u003e\n\u003cli\u003eThe specific pieces of personal data collected.\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003eYou may submit a request to know via this \u0026quot;\u003ca href=\"https://manychat.com/support\"\u003ePrivacy \u0026amp; Security\u003c/a\u003e \u003ca href=\"https://manychat.com/support/features/privacy/\"\u003esection of Support Page\u003c/a\u003e\u0026quot; or contacting us at \u003ca href=\"mailto:privacy@manychat.com\"\u003eprivacy@manychat.com\u003c/a\u003e. The delivery of our response may take place electronically or by mail. We are not required to respond to requests to know more than twice in a 12-month period.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e2. Requests to Delete\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eYou have the right to request that we delete any personal data about you that we have collected. Upon receiving a verified request to delete personal data, we will do so unless otherwise required or authorized by law. You may submit a request to delete personal data via this \u0026quot;\u003ca href=\"https://manychat.com/support\"\u003ePrivacy \u0026amp; Security\u003c/a\u003e \u003ca href=\"https://manychat.com/support/features/privacy/\"\u003esection of Support Page\u003c/a\u003e\u0026quot; or by contact us at \u003ca href=\"mailto:privacy@manychat.com\"\u003eprivacy@manychat.com\u003c/a\u003e.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e3. Authorized Agents\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eYou may designate an authorized agent to make requests on your behalf. You must provide an authorized agent written permission to submit a request on your behalf, and we may require that you verify your identity directly with us and confirm with us that you provided the authorized agent permission to submit the rights request. This verification process is not necessary if your authorized agent provides documentation reflecting that the authorized agent has the power of attorney to act on your behalf under Cal. Prob. Code §§ 4121 to 4130.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e4. Methods for Submitting Consumer Requests and Our Response to Requests\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eYou may submit a request for access and requests to delete personal data about you via: \u0026quot;\u003ca href=\"https://manychat.com/support\"\u003ePrivacy \u0026amp; Security\u003c/a\u003e \u003ca href=\"https://manychat.com/support/features/privacy/\"\u003esection of Support Page\u003c/a\u003e\u0026quot; or via email at \u003ca href=\"mailto:privacy@manychat.com\"\u003eprivacy@manychat.com\u003c/a\u003e.\u003c/p\u003e\n\u003cp\u003eUpon receipt of a request, we may ask you for additional information to verify your identity. Any additional information you provide will be used only to verify your identity and not for any other purpose.\u003c/p\u003e\n\u003cp\u003eWe will acknowledge the receipt of your request within ten (10) business days of receipt. Subject to our ability to verify your identity, we will respond to your request within 45 calendar days of receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. In order to protect your privacy and the security of personal data about you, we verify your request by email.\u003c/p\u003e\n\u003cp\u003eAny disclosures we provide will only cover the 12-month period preceding the verifiable consumer request's receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable.\u003c/p\u003e\n\u003cp\u003eWe do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.\u003c/p\u003e\n\u003cp\u003eWe do not currently alter our practices when a Do Not Track signal is received, because at this time no formal “Do Not Track” standard has been adopted. To learn about Do Not Track and for information about how to opt-out of receiving targeted advertising, please click \u003ca href=\"https://aboutads.info/choices\"\u003ewww.aboutads.info/choices\u003c/a\u003e.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e5. The Right to Non-Discrimination\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eYou have the right not to be discriminated against for the exercise of your California privacy rights described above. Unless permitted by the California Consumer Privacy Act, we will not:\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eDeny you goods or services.\u003c/li\u003e\n\u003cli\u003eCharge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.\u003c/li\u003e\n\u003cli\u003eProvide you with a different level or quality of goods or services.\u003c/li\u003e\n\u003cli\u003eSuggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.\u003c/li\u003e\n\u003c/ul\u003e\n\u003ch3 id=\"12.-changes-to-our-privacy-policy\" tabindex=\"-1\"\u003e12. Changes to Our Privacy Policy\u003c/h3\u003e\n\u003cp\u003eWe may need to change this Privacy Policy from time to time to reflect legal, technical or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you before its entry into force, consistent with the significance of the changes we make. We will obtain your consent to any material Privacy Policy changes if and where this is required by data protection laws applicable to us.\u003c/p\u003e\n\u003cp\u003eYou can see when this Privacy Policy was last updated by checking the “EFFECTIVE DATE” displayed at the top of this Privacy Policy. The new Privacy Policy will apply to all current and past users of the website and will replace any prior notices that are inconsistent with it.\u003c/p\u003e\n\u003ch3 id=\"13.-how-to-contact-us\" tabindex=\"-1\"\u003e13. How to Contact Us\u003c/h3\u003e\n\u003cp\u003eIf you require any more information or have any questions about our privacy policy, please feel free to contact us by email at \u003ca href=\"mailto:art-27-rep-manychat@rickert.law\"\u003eart-27-rep-manychat@rickert.law\u003c/a\u003e.\u003c/p\u003e\n\u003cp\u003eFor EEA data subjects we have also appointed Rechtsanwaltsgesellschaft m.b.H to be our representative in the EU. You can contact the representative by email: \u003ca href=\"mailto:art-27-rep-manychat@rickert.law\"\u003eart-27-rep-manychat@rickert.law\u003c/a\u003e.\u003c/p\u003e\n"])</script><script>self.__next_f.push([1,"9:[[\"$\",\"$L19\",null,{\"experimentName\":\"none\",\"group\":\"2\",\"id\":\"618654fc-be7a-4136-84eb-10e61fc27c45\",\"isPreview\":null,\"csrfToken\":\"YmE2NDNjZDE2YTE1MDZlNzQzMTAuMTczMjQ2NTA1ODQ5Nw==\"}],[\"$\",\"$L1a\",null,{\"file\":{\"attributes\":{\"title\":\"Manychat Privacy Policy\",\"date\":\"2024-09-16\",\"previousVersionLink\":\"/legal/privacy-01052023\"},\"html\":\"$1b\"},\"slug\":\"privacy\"}]]\n"])</script><script>self.__next_f.push([1,"16:[[\"$\",\"meta\",\"0\",{\"name\":\"viewport\",\"content\":\"width=device-width, initial-scale=1, maximum-scale=5\"}],[\"$\",\"meta\",\"1\",{\"charSet\":\"utf-8\"}],[\"$\",\"title\",\"2\",{\"children\":\"Manychat Privacy Policy | Manychat\"}],[\"$\",\"meta\",\"3\",{\"name\":\"description\",\"content\":\"Learn how to grow your business through marketing tools, tactics, and strategies\"}],[\"$\",\"link\",\"4\",{\"rel\":\"manifest\",\"href\":\"/manifest.json\",\"crossOrigin\":\"use-credentials\"}],[\"$\",\"meta\",\"5\",{\"name\":\"keywords\",\"content\":\"Instagram, Direct Messages, DM, Automation, Facebook, Messenger, Bot, Message, Chat, Marketing, Conversations, SMS\"}],[\"$\",\"meta\",\"6\",{\"property\":\"og:title\",\"content\":\"Manychat Privacy Policy | Manychat\"}],[\"$\",\"meta\",\"7\",{\"property\":\"og:description\",\"content\":\"Learn how to grow your business through marketing tools, tactics, and strategies\"}],[\"$\",\"meta\",\"8\",{\"property\":\"og:url\",\"content\":\"https://manychat.com\"}],[\"$\",\"meta\",\"9\",{\"property\":\"og:site_name\",\"content\":\"manychat.com\"}],[\"$\",\"meta\",\"10\",{\"property\":\"og:locale\",\"content\":\"en_US\"}],[\"$\",\"meta\",\"11\",{\"property\":\"og:image\",\"content\":\"https://mccdn.me/martcdn/next-lp/pages/legal/[slug]/og-image.png\"}],[\"$\",\"meta\",\"12\",{\"property\":\"og:image:width\",\"content\":\"1200\"}],[\"$\",\"meta\",\"13\",{\"property\":\"og:image:height\",\"content\":\"630\"}],[\"$\",\"meta\",\"14\",{\"property\":\"og:image:alt\",\"content\":\"Chat Marketing with Manychat\"}],[\"$\",\"meta\",\"15\",{\"property\":\"og:type\",\"content\":\"website\"}],[\"$\",\"meta\",\"16\",{\"name\":\"twitter:card\",\"content\":\"summary_large_image\"}],[\"$\",\"meta\",\"17\",{\"name\":\"twitter:title\",\"content\":\"Manychat Privacy Policy | Manychat\"}],[\"$\",\"meta\",\"18\",{\"name\":\"twitter:description\",\"content\":\"Learn how to grow your business through marketing tools, tactics, and strategies\"}],[\"$\",\"meta\",\"19\",{\"name\":\"twitter:image\",\"content\":\"https://mccdn.me/martcdn/next-lp/pages/legal/[slug]/og-image.png\"}],[\"$\",\"meta\",\"20\",{\"name\":\"twitter:image:alt\",\"content\":\"Chat Marketing with Manychat\"}],[\"$\",\"link\",\"21\",{\"rel\":\"icon\",\"href\":\"https://manychat.com/landing-static/favicon.svg\",\"type\":\"image/svg+xml\"}],[\"$\",\"link\",\"22\",{\"rel\":\"apple-touch-icon\",\"href\":\"https://manychat.com/landing-static/1024.png\"}],[\"$\",\"link\",\"23\",{\"rel\":\"apple-touch-icon\",\"href\":\"https://manychat.com/landing-static/76.png\",\"sizes\":\"76x76\"}],[\"$\",\"link\",\"24\",{\"rel\":\"apple-touch-icon\",\"href\":\"https://manychat.com/landing-static/120.png\",\"sizes\":\"120x120\"}],[\"$\",\"link\",\"25\",{\"rel\":\"apple-touch-icon\",\"href\":\"https://manychat.com/landing-static/152.png\",\"sizes\":\"152x152\"}],[\"$\",\"link\",\"26\",{\"rel\":\"apple-touch-icon\",\"href\":\"https://manychat.com/landing-static/180.png\",\"sizes\":\"180x180\"}],[\"$\",\"link\",\"27\",{\"rel\":\"image_src\",\"href\":\"https://mccdn.me/martcdn/next-lp/pages/legal/[slug]/og-image.png\"}],[\"$\",\"link\",\"28\",{\"rel\":\"alternative icon\",\"href\":\"https://manychat.com/landing-static/favicon.png\",\"type\":\"image/png\"}]]\n"])</script><script>self.__next_f.push([1,"8:null\n"])</script></body></html>