CINXE.COM

<!DOCTYPE html> <html > <head> <meta charset="utf-8"> <meta rel="search" type="application/opensearchdescription+xml" href="/open_search.xml" title="Academia.edu"> <meta content="width=device-width, initial-scale=1" name="viewport"> <meta name="google-site-verification" content="bKJMBZA7E43xhDOopFZkssMMkBRjvYERV-NaN4R6mrs"> <meta name="csrf-param" content="authenticity_token" /> <meta name="csrf-token" content="88qbZHw86qsqntw+8NToDH4Ogx8gyo2x3VJJd3f2UgNeQRSCt10Gawz5afFgKInwFsS7xAufprOdLKuq/bERiA==" /> <meta name="citation_title" content="Adapting the Ombudsman Idea to the 21 St Century: Fighting Puffery, E-Government, and Forensic Investigations" /> <meta name="citation_journal_title" content="cpsa-acsp.ca" /> <meta name="citation_author" content="Stewart Hyson" /> <meta name="twitter:card" content="summary" /> <meta name="twitter:url" content="https://www.academia.edu/305997/Adapting_the_Ombudsman_Idea_to_the_21_St_Century_Fighting_Puffery_E_Government_and_Forensic_Investigations" /> <meta name="twitter:title" content="Adapting the Ombudsman Idea to the 21 St Century: Fighting Puffery, E-Government, and Forensic Investigations" /> <meta name="twitter:description" content="Academia.edu is a platform for academics to share research papers." /> <meta name="twitter:image" content="http://a.academia-assets.com/images/twitter-card.jpeg" /> <meta property="fb:app_id" content="2369844204" /> <meta property="og:type" content="article" /> <meta property="og:url" content="https://www.academia.edu/305997/Adapting_the_Ombudsman_Idea_to_the_21_St_Century_Fighting_Puffery_E_Government_and_Forensic_Investigations" /> <meta property="og:title" content="Adapting the Ombudsman Idea to the 21 St Century: Fighting Puffery, E-Government, and Forensic Investigations" /> <meta property="og:image" content="http://a.academia-assets.com/images/open-graph-icons/fb-paper.gif" /> <meta property="og:description" content="Adapting the Ombudsman Idea to the 21 St Century: Fighting Puffery, E-Government, and Forensic Investigations" /> <meta property="article:author" content="https://newbrunswick.academia.edu/StewartHyson" /> <meta name="description" content="Adapting the Ombudsman Idea to the 21 St Century: Fighting Puffery, E-Government, and Forensic Investigations" /> <title>(PDF) Adapting the Ombudsman Idea to the 21 St Century: Fighting Puffery, E-Government, and Forensic Investigations | Stewart Hyson - Academia.edu</title> <link rel="canonical" href="https://www.academia.edu/305997/Adapting_the_Ombudsman_Idea_to_the_21_St_Century_Fighting_Puffery_E_Government_and_Forensic_Investigations" /> <script async src="https://www.googletagmanager.com/gtag/js?id=G-5VKX33P2DS"></script> <script> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'G-5VKX33P2DS', { cookie_domain: 'academia.edu', send_page_view: false, }); gtag('event', 'page_view', { 'controller': "single_work", 'action': "show", 'controller_action': 'single_work#show', 'logged_in': 'false', 'edge': 'unknown', // Send nil if there is no A/B test bucket, in case some records get logged // with missing data - that way we can distinguish between the two cases. // ab_test_bucket should be of the form <ab_test_name>:<bucket> 'ab_test_bucket': null, }) </script> <script> var $controller_name = 'single_work'; var $action_name = "show"; var $rails_env = 'production'; var $app_rev = '9387f500ddcbb8d05c67bef28a2fe0334f1aafb8'; var $domain = 'academia.edu'; var $app_host = "academia.edu"; var $asset_host = "academia-assets.com"; var $start_time = new Date().getTime(); var $recaptcha_key = "6LdxlRMTAAAAADnu_zyLhLg0YF9uACwz78shpjJB"; var $recaptcha_invisible_key = "6Lf3KHUUAAAAACggoMpmGJdQDtiyrjVlvGJ6BbAj"; var $disableClientRecordHit = false; </script> <script> window.require = { config: function() { return function() {} } } </script> <script> window.Aedu = window.Aedu || {}; window.Aedu.hit_data = null; window.Aedu.serverRenderTime = new Date(1732980142000); window.Aedu.timeDifference = new Date().getTime() - 1732980142000; </script> <script type="application/ld+json">{"@context":"https://schema.org","@type":"ScholarlyArticle","abstract":null,"author":[{"@context":"https://schema.org","@type":"Person","name":"Stewart Hyson"}],"contributor":[],"dateCreated":"2010-08-23","dateModified":"2014-05-22","datePublished":null,"headline":"Adapting the Ombudsman Idea to the 21 St Century: Fighting Puffery, E-Government, and Forensic Investigations","inLanguage":"en","keywords":[],"locationCreated":null,"publication":"cpsa-acsp.ca","publisher":{"@context":"https://schema.org","@type":"Organization","name":null},"image":null,"thumbnailUrl":null,"url":"https://www.academia.edu/305997/Adapting_the_Ombudsman_Idea_to_the_21_St_Century_Fighting_Puffery_E_Government_and_Forensic_Investigations","sourceOrganization":[{"@context":"https://schema.org","@type":"EducationalOrganization","name":"newbrunswick"}]}</script><link rel="stylesheet" media="all" href="//a.academia-assets.com/assets/single_work_page/loswp-102fa537001ba4d8dcd921ad9bd56c474abc201906ea4843e7e7efe9dfbf561d.css" /><link rel="stylesheet" media="all" href="//a.academia-assets.com/assets/design_system/body-8d679e925718b5e8e4b18e9a4fab37f7eaa99e43386459376559080ac8f2856a.css" /><link rel="stylesheet" media="all" href="//a.academia-assets.com/assets/design_system/button-3cea6e0ad4715ed965c49bfb15dedfc632787b32ff6d8c3a474182b231146ab7.css" /><link rel="stylesheet" media="all" href="//a.academia-assets.com/assets/design_system/text_button-73590134e40cdb49f9abdc8e796cc00dc362693f3f0f6137d6cf9bb78c318ce7.css" /><link crossorigin="" href="https://fonts.gstatic.com/" rel="preconnect" /><link href="https://fonts.googleapis.com/css2?family=DM+Sans:ital,opsz,wght@0,9..40,100..1000;1,9..40,100..1000&family=Gupter:wght@400;500;700&family=IBM+Plex+Mono:wght@300;400&family=Material+Symbols+Outlined:opsz,wght,FILL,GRAD@20,400,0,0&display=swap" rel="stylesheet" /><link rel="stylesheet" media="all" href="//a.academia-assets.com/assets/design_system/common-10fa40af19d25203774df2d4a03b9b5771b45109c2304968038e88a81d1215c5.css" /> </head> <body> <div id='react-modal'></div> <div class="js-upgrade-ie-banner" style="display: none; text-align: center; padding: 8px 0; background-color: #ebe480;"><p style="color: #000; font-size: 12px; margin: 0 0 4px;">Academia.edu no longer supports Internet Explorer.</p><p style="color: #000; font-size: 12px; margin: 0;">To browse Academia.edu and the wider internet faster and more securely, please take a few seconds to <a href="https://www.academia.edu/upgrade-browser">upgrade your browser</a>.</p></div><script>// Show this banner for all versions of IE if (!!window.MSInputMethodContext || /(MSIE)/.test(navigator.userAgent)) { document.querySelector('.js-upgrade-ie-banner').style.display = 'block'; }</script> <div class="bootstrap login"><div class="modal fade login-modal" id="login-modal"><div class="login-modal-dialog modal-dialog"><div class="modal-content"><div class="modal-header"><button class="close close" data-dismiss="modal" type="button"><span aria-hidden="true">×</span><span class="sr-only">Close</span></button><h4 class="modal-title text-center"><strong>Log In</strong></h4></div><div class="modal-body"><div class="row"><div class="col-xs-10 col-xs-offset-1"><button class="btn btn-fb btn-lg btn-block btn-v-center-content" id="login-facebook-oauth-button"><svg style="float: left; width: 19px; line-height: 1em; margin-right: .3em;" aria-hidden="true" focusable="false" data-prefix="fab" data-icon="facebook-square" class="svg-inline--fa fa-facebook-square fa-w-14" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><path fill="currentColor" d="M400 32H48A48 48 0 0 0 0 80v352a48 48 0 0 0 48 48h137.25V327.69h-63V256h63v-54.64c0-62.15 37-96.48 93.67-96.48 27.14 0 55.52 4.84 55.52 4.84v61h-31.27c-30.81 0-40.42 19.12-40.42 38.73V256h68.78l-11 71.69h-57.78V480H400a48 48 0 0 0 48-48V80a48 48 0 0 0-48-48z"></path></svg><small><strong>Log in</strong> with <strong>Facebook</strong></small></button><br /><button class="btn btn-google btn-lg btn-block btn-v-center-content" id="login-google-oauth-button"><svg style="float: left; width: 22px; line-height: 1em; margin-right: .3em;" aria-hidden="true" focusable="false" data-prefix="fab" data-icon="google-plus" class="svg-inline--fa fa-google-plus fa-w-16" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path fill="currentColor" d="M256,8C119.1,8,8,119.1,8,256S119.1,504,256,504,504,392.9,504,256,392.9,8,256,8ZM185.3,380a124,124,0,0,1,0-248c31.3,0,60.1,11,83,32.3l-33.6,32.6c-13.2-12.9-31.3-19.1-49.4-19.1-42.9,0-77.2,35.5-77.2,78.1S142.3,334,185.3,334c32.6,0,64.9-19.1,70.1-53.3H185.3V238.1H302.2a109.2,109.2,0,0,1,1.9,20.7c0,70.8-47.5,121.2-118.8,121.2ZM415.5,273.8v35.5H380V273.8H344.5V238.3H380V202.8h35.5v35.5h35.2v35.5Z"></path></svg><small><strong>Log in</strong> with <strong>Google</strong></small></button><br /><style type="text/css">.sign-in-with-apple-button { width: 100%; height: 52px; border-radius: 3px; border: 1px solid black; cursor: pointer; }</style><script src="https://appleid.cdn-apple.com/appleauth/static/jsapi/appleid/1/en_US/appleid.auth.js" type="text/javascript"></script><div class="sign-in-with-apple-button" data-border="false" data-color="white" id="appleid-signin"><span   ="Sign Up with Apple" class="u-fs11"></span></div><script>AppleID.auth.init({ clientId: 'edu.academia.applesignon', scope: 'name email', redirectURI: 'https://www.academia.edu/sessions', state: "cad32df5e648f90e1ec825ee9d7234943d68124fa9d9f918617dc18373f248b5", });</script><script>// Hacky way of checking if on fast loswp if (window.loswp == null) { (function() { const Google = window?.Aedu?.Auth?.OauthButton?.Login?.Google; const Facebook = window?.Aedu?.Auth?.OauthButton?.Login?.Facebook; if (Google) { new Google({ el: '#login-google-oauth-button', rememberMeCheckboxId: 'remember_me', track: null }); } if (Facebook) { new Facebook({ el: '#login-facebook-oauth-button', rememberMeCheckboxId: 'remember_me', track: null }); } })(); }</script></div></div></div><div class="modal-body"><div class="row"><div class="col-xs-10 col-xs-offset-1"><div class="hr-heading login-hr-heading"><span class="hr-heading-text">or</span></div></div></div></div><div class="modal-body"><div class="row"><div class="col-xs-10 col-xs-offset-1"><form class="js-login-form" action="https://www.academia.edu/sessions" accept-charset="UTF-8" method="post"><input name="utf8" type="hidden" value="✓" autocomplete="off" /><input type="hidden" name="authenticity_token" value="YUVFjVuXhXTRF4JaqAwxfzdSYkz07p51k0VkImU8IkLMzsprkPZptPdwN5U48FCDX5hal9+7tXfTO4b/73thyQ==" autocomplete="off" /><div class="form-group"><label class="control-label" for="login-modal-email-input" style="font-size: 14px;">Email</label><input class="form-control" id="login-modal-email-input" name="login" type="email" /></div><div class="form-group"><label class="control-label" for="login-modal-password-input" style="font-size: 14px;">Password</label><input class="form-control" id="login-modal-password-input" name="password" type="password" /></div><input type="hidden" name="post_login_redirect_url" id="post_login_redirect_url" value="https://www.academia.edu/305997/Adapting_the_Ombudsman_Idea_to_the_21_St_Century_Fighting_Puffery_E_Government_and_Forensic_Investigations" autocomplete="off" /><div class="checkbox"><label><input type="checkbox" name="remember_me" id="remember_me" value="1" checked="checked" /><small style="font-size: 12px; margin-top: 2px; display: inline-block;">Remember me on this computer</small></label></div><br><input type="submit" name="commit" value="Log In" class="btn btn-primary btn-block btn-lg js-login-submit" data-disable-with="Log In" /></br></form><script>typeof window?.Aedu?.recaptchaManagedForm === 'function' && window.Aedu.recaptchaManagedForm( document.querySelector('.js-login-form'), document.querySelector('.js-login-submit') );</script><small style="font-size: 12px;"><br />or <a data-target="#login-modal-reset-password-container" data-toggle="collapse" href="javascript:void(0)">reset password</a></small><div class="collapse" id="login-modal-reset-password-container"><br /><div class="well margin-0x"><form class="js-password-reset-form" action="https://www.academia.edu/reset_password" accept-charset="UTF-8" method="post"><input name="utf8" type="hidden" value="✓" autocomplete="off" /><input type="hidden" name="authenticity_token" value="ODZSqLg6Ow+V18NWYmPThipa9gNkd5vMRQgupxkkq7yVvd1Oc1vXz7Owdpnyn7J6QpDO2E8isM4Fdsx6k2PoNw==" autocomplete="off" /><p>Enter the email address you signed up with and we'll email you a reset link.</p><div class="form-group"><input class="form-control" name="email" type="email" /></div><input class="btn btn-primary btn-block g-recaptcha js-password-reset-submit" data-sitekey="6Lf3KHUUAAAAACggoMpmGJdQDtiyrjVlvGJ6BbAj" type="submit" value="Email me a link" /></form></div></div><script> require.config({ waitSeconds: 90 })(["https://a.academia-assets.com/assets/collapse-45805421cf446ca5adf7aaa1935b08a3a8d1d9a6cc5d91a62a2a3a00b20b3e6a.js"], function() { // from javascript_helper.rb $("#login-modal-reset-password-container").on("shown.bs.collapse", function() { $(this).find("input[type=email]").focus(); }); }); </script> </div></div></div><div class="modal-footer"><div class="text-center"><small style="font-size: 12px;">Need an account? <a rel="nofollow" href="https://www.academia.edu/signup">Click here to sign up</a></small></div></div></div></div></div></div><script>// If we are on subdomain or non-bootstrapped page, redirect to login page instead of showing modal (function(){ if (typeof $ === 'undefined') return; var host = window.location.hostname; if ((host === $domain || host === "www."+$domain) && (typeof $().modal === 'function')) { $("#nav_log_in").click(function(e) { // Don't follow the link and open the modal e.preventDefault(); $("#login-modal").on('shown.bs.modal', function() { $(this).find("#login-modal-email-input").focus() }).modal('show'); }); } })()</script> <div id="fb-root"></div><script>window.fbAsyncInit = function() { FB.init({ appId: "2369844204", version: "v8.0", status: true, cookie: true, xfbml: true }); // Additional initialization code. if (window.InitFacebook) { // facebook.ts already loaded, set it up. window.InitFacebook(); } else { // Set a flag for facebook.ts to find when it loads. window.academiaAuthReadyFacebook = true; } };</script> <div id="google-root"></div><script>window.loadGoogle = function() { if (window.InitGoogle) { // google.ts already loaded, set it up. window.InitGoogle("331998490334-rsn3chp12mbkiqhl6e7lu2q0mlbu0f1b"); } else { // Set a flag for google.ts to use when it loads. window.GoogleClientID = "331998490334-rsn3chp12mbkiqhl6e7lu2q0mlbu0f1b"; } };</script> <div class="header--container" id="main-header-container"><div class="header--inner-container header--inner-container-ds2"><div class="header-ds2--left-wrapper"><div class="header-ds2--left-wrapper-inner"><a data-main-header-link-target="logo_home" href="https://www.academia.edu/"><img class="hide-on-desktop-redesign" style="height: 24px; width: 24px;" alt="Academia.edu" src="//a.academia-assets.com/images/academia-logo-redesign-2015-A.svg" width="24" height="24" /><img width="145.2" height="18" class="hide-on-mobile-redesign" style="height: 24px;" alt="Academia.edu" src="//a.academia-assets.com/images/academia-logo-redesign-2015.svg" /></a><div class="header--search-container header--search-container-ds2"><form class="js-SiteSearch-form select2-no-default-pills" action="https://www.academia.edu/search" accept-charset="UTF-8" method="get"><input name="utf8" type="hidden" value="✓" autocomplete="off" /><svg style="width: 14px; height: 14px;" aria-hidden="true" focusable="false" data-prefix="fas" data-icon="search" class="header--search-icon svg-inline--fa fa-search fa-w-16" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path fill="currentColor" d="M505 442.7L405.3 343c-4.5-4.5-10.6-7-17-7H372c27.6-35.3 44-79.7 44-128C416 93.1 322.9 0 208 0S0 93.1 0 208s93.1 208 208 208c48.3 0 92.7-16.4 128-44v16.3c0 6.4 2.5 12.5 7 17l99.7 99.7c9.4 9.4 24.6 9.4 33.9 0l28.3-28.3c9.4-9.4 9.4-24.6.1-34zM208 336c-70.7 0-128-57.2-128-128 0-70.7 57.2-128 128-128 70.7 0 128 57.2 128 128 0 70.7-57.2 128-128 128z"></path></svg><input class="header--search-input header--search-input-ds2 js-SiteSearch-form-input" data-main-header-click-target="search_input" name="q" placeholder="Search" type="text" /></form></div></div></div><nav class="header--nav-buttons header--nav-buttons-ds2 js-main-nav"><a class="ds2-5-button ds2-5-button--secondary js-header-login-url header-button-ds2 header-login-ds2 hide-on-mobile-redesign" href="https://www.academia.edu/login" rel="nofollow">Log In</a><a class="ds2-5-button ds2-5-button--secondary header-button-ds2 hide-on-mobile-redesign" href="https://www.academia.edu/signup" rel="nofollow">Sign Up</a><button class="header--hamburger-button header--hamburger-button-ds2 hide-on-desktop-redesign js-header-hamburger-button"><div class="icon-bar"></div><div class="icon-bar" style="margin-top: 4px;"></div><div class="icon-bar" style="margin-top: 4px;"></div></button></nav></div><ul class="header--dropdown-container js-header-dropdown"><li class="header--dropdown-row"><a class="header--dropdown-link" href="https://www.academia.edu/login" rel="nofollow">Log In</a></li><li class="header--dropdown-row"><a class="header--dropdown-link" href="https://www.academia.edu/signup" rel="nofollow">Sign Up</a></li><li class="header--dropdown-row js-header-dropdown-expand-button"><button class="header--dropdown-button">more<svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="caret-down" class="header--dropdown-button-icon svg-inline--fa fa-caret-down fa-w-10" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 512"><path fill="currentColor" d="M31.3 192h257.3c17.8 0 26.7 21.5 14.1 34.1L174.1 354.8c-7.8 7.8-20.5 7.8-28.3 0L17.2 226.1C4.6 213.5 13.5 192 31.3 192z"></path></svg></button></li><li><ul class="header--expanded-dropdown-container"><li class="header--dropdown-row"><a class="header--dropdown-link" href="https://www.academia.edu/about">About</a></li><li class="header--dropdown-row"><a class="header--dropdown-link" href="https://www.academia.edu/press">Press</a></li><li class="header--dropdown-row"><a class="header--dropdown-link" href="https://medium.com/@academia">Blog</a></li><li class="header--dropdown-row"><a class="header--dropdown-link" href="https://www.academia.edu/documents">Papers</a></li><li class="header--dropdown-row"><a class="header--dropdown-link" href="https://www.academia.edu/terms">Terms</a></li><li class="header--dropdown-row"><a class="header--dropdown-link" href="https://www.academia.edu/privacy">Privacy</a></li><li class="header--dropdown-row"><a class="header--dropdown-link" href="https://www.academia.edu/copyright">Copyright</a></li><li class="header--dropdown-row"><a class="header--dropdown-link" href="https://www.academia.edu/hiring"><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="briefcase" class="header--dropdown-row-icon svg-inline--fa fa-briefcase fa-w-16" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path fill="currentColor" d="M320 336c0 8.84-7.16 16-16 16h-96c-8.84 0-16-7.16-16-16v-48H0v144c0 25.6 22.4 48 48 48h416c25.6 0 48-22.4 48-48V288H320v48zm144-208h-80V80c0-25.6-22.4-48-48-48H176c-25.6 0-48 22.4-48 48v48H48c-25.6 0-48 22.4-48 48v80h512v-80c0-25.6-22.4-48-48-48zm-144 0H192V96h128v32z"></path></svg>We're Hiring!</a></li><li class="header--dropdown-row"><a class="header--dropdown-link" href="https://support.academia.edu/"><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="question-circle" class="header--dropdown-row-icon svg-inline--fa fa-question-circle fa-w-16" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path fill="currentColor" d="M504 256c0 136.997-111.043 248-248 248S8 392.997 8 256C8 119.083 119.043 8 256 8s248 111.083 248 248zM262.655 90c-54.497 0-89.255 22.957-116.549 63.758-3.536 5.286-2.353 12.415 2.715 16.258l34.699 26.31c5.205 3.947 12.621 3.008 16.665-2.122 17.864-22.658 30.113-35.797 57.303-35.797 20.429 0 45.698 13.148 45.698 32.958 0 14.976-12.363 22.667-32.534 33.976C247.128 238.528 216 254.941 216 296v4c0 6.627 5.373 12 12 12h56c6.627 0 12-5.373 12-12v-1.333c0-28.462 83.186-29.647 83.186-106.667 0-58.002-60.165-102-116.531-102zM256 338c-25.365 0-46 20.635-46 46 0 25.364 20.635 46 46 46s46-20.636 46-46c0-25.365-20.635-46-46-46z"></path></svg>Help Center</a></li><li class="header--dropdown-row js-header-dropdown-collapse-button"><button class="header--dropdown-button">less<svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="caret-up" class="header--dropdown-button-icon svg-inline--fa fa-caret-up fa-w-10" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 512"><path fill="currentColor" d="M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z"></path></svg></button></li></ul></li></ul></div> <script src="//a.academia-assets.com/assets/webpack_bundles/fast_loswp-bundle-86832e264efa375cdd3fa5979579c95643bf6a5c1b20c95ec7a98005fcb4b9a4.js" defer="defer"></script><script>window.loswp = {}; window.loswp.author = 237343; window.loswp.bulkDownloadFilterCounts = {}; window.loswp.hasDownloadableAttachment = true; window.loswp.hasViewableAttachments = true; // TODO: just use routes for this window.loswp.loginUrl = "https://www.academia.edu/login?post_login_redirect_url=https%3A%2F%2Fwww.academia.edu%2F305997%2FAdapting_the_Ombudsman_Idea_to_the_21_St_Century_Fighting_Puffery_E_Government_and_Forensic_Investigations%3Fauto%3Ddownload"; window.loswp.translateUrl = "https://www.academia.edu/login?post_login_redirect_url=https%3A%2F%2Fwww.academia.edu%2F305997%2FAdapting_the_Ombudsman_Idea_to_the_21_St_Century_Fighting_Puffery_E_Government_and_Forensic_Investigations%3Fshow_translation%3Dtrue"; window.loswp.previewableAttachments = [{"id":3244843,"identifier":"Attachment_3244843","shouldShowBulkDownload":false}]; window.loswp.shouldDetectTimezone = true; window.loswp.shouldShowBulkDownload = true; window.loswp.showSignupCaptcha = false window.loswp.willEdgeCache = false; window.loswp.work = {"work":{"id":305997,"created_at":"2010-08-23T10:29:29.788-07:00","from_world_paper_id":1382065,"updated_at":"2021-01-16T11:23:22.880-08:00","_data":{"publication_name":"cpsa-acsp.ca"},"document_type":"paper","pre_hit_view_count_baseline":0,"quality":"high","language":"en","title":"Adapting the Ombudsman Idea to the 21 St Century: Fighting Puffery, E-Government, and Forensic Investigations","broadcastable":true,"draft":null,"has_indexable_attachment":true,"indexable":true}}["work"]; window.loswp.workCoauthors = [237343]; window.loswp.locale = "en"; window.loswp.countryCode = "SG"; window.loswp.cwvAbTestBucket = ""; window.loswp.designVariant = "ds_vanilla"; window.loswp.fullPageMobileSutdModalVariant = "control"; window.loswp.useOptimizedScribd4genScript = false; window.loswp.appleClientId = 'edu.academia.applesignon';</script><script defer="" src="https://accounts.google.com/gsi/client"></script><div class="ds-loswp-container"><div class="ds-work-card--grid-container"><div class="ds-work-card--container js-loswp-work-card"><div class="ds-work-card--cover"><div class="ds-work-cover--wrapper"><div class="ds-work-cover--container"><button class="ds-work-cover--clickable js-swp-download-button" data-signup-modal="{"location":"swp-splash-paper-cover","attachmentId":3244843,"attachmentType":"pdf"}"><img alt="First page of “Adapting the Ombudsman Idea to the 21 St Century: Fighting Puffery, E-Government, and Forensic Investigations”" class="ds-work-cover--cover-thumbnail" src="https://0.academia-photos.com/attachment_thumbnails/3244843/mini_magick20190427-14479-24ffzv.png?1556384646" /><img alt="PDF Icon" class="ds-work-cover--file-icon" src="//a.academia-assets.com/assets/single_work_splash/adobe.icon-574afd46eb6b03a77a153a647fb47e30546f9215c0ee6a25df597a779717f9ef.svg" /><div class="ds-work-cover--hover-container"><span class="material-symbols-outlined" style="font-size: 20px" translate="no">download</span><p>Download Free PDF</p></div><div class="ds-work-cover--ribbon-container">Download Free PDF</div><div class="ds-work-cover--ribbon-triangle"></div></button></div></div></div><div class="ds-work-card--work-information"><h1 class="ds-work-card--work-title">Adapting the Ombudsman Idea to the 21 St Century: Fighting Puffery, E-Government, and Forensic Investigations</h1><div class="ds-work-card--work-authors ds-work-card--detail"><a class="ds-work-card--author js-wsj-grid-card-author ds2-5-body-md ds2-5-body-link" data-author-id="237343" href="https://newbrunswick.academia.edu/StewartHyson"><img alt="Profile image of Stewart Hyson" class="ds-work-card--author-avatar" src="//a.academia-assets.com/images/s65_no_pic.png" />Stewart Hyson</a></div><div class="ds-work-card--detail"><p class="ds-work-card--detail ds2-5-body-sm">cpsa-acsp.ca</p><div class="ds-work-card--work-metadata"><div class="ds-work-card--work-metadata__stat"><span class="material-symbols-outlined" style="font-size: 20px" translate="no">visibility</span><p class="ds2-5-body-sm" id="work-metadata-view-count">…</p></div><div class="ds-work-card--work-metadata__stat"><span class="material-symbols-outlined" style="font-size: 20px" translate="no">description</span><p class="ds2-5-body-sm">21 pages</p></div><div class="ds-work-card--work-metadata__stat"><span class="material-symbols-outlined" style="font-size: 20px" translate="no">link</span><p class="ds2-5-body-sm">1 file</p></div></div><script>(async () => { const workId = 305997; const worksViewsPath = "/v0/works/views?subdomain_param=api&work_ids%5B%5D=305997"; const getWorkViews = async (workId) => { const response = await fetch(worksViewsPath); if (!response.ok) { throw new Error('Failed to load work views'); } const data = await response.json(); return data.views[workId]; }; // Get the view count for the work - we send this immediately rather than waiting for // the DOM to load, so it can be available as soon as possible (but without holding up // the backend or other resource requests, because it's a bit expensive and not critical). const viewCount = await getWorkViews(workId); const updateViewCount = (viewCount) => { const viewCountNumber = Number(viewCount); if (!viewCountNumber) { throw new Error('Failed to parse view count'); } const commaizedViewCount = viewCountNumber.toLocaleString(); const viewCountBody = document.getElementById('work-metadata-view-count'); if (viewCountBody) { viewCountBody.textContent = `${commaizedViewCount} views`; } else { throw new Error('Failed to find work views element'); } }; // If the DOM is still loading, wait for it to be ready before updating the view count. if (document.readyState === "loading") { document.addEventListener('DOMContentLoaded', () => { updateViewCount(viewCount); }); // Otherwise, just update it immediately. } else { updateViewCount(viewCount); } })();</script></div><div class="ds-work-card--button-container"><button class="ds2-5-button js-swp-download-button" data-signup-modal="{"location":"continue-reading-button--work-card","attachmentId":3244843,"attachmentType":"pdf","workUrl":"https://www.academia.edu/305997/Adapting_the_Ombudsman_Idea_to_the_21_St_Century_Fighting_Puffery_E_Government_and_Forensic_Investigations"}">See full PDF</button><button class="ds2-5-button ds2-5-button--secondary js-swp-download-button" data-signup-modal="{"location":"download-pdf-button--work-card","attachmentId":3244843,"attachmentType":"pdf","workUrl":"https://www.academia.edu/305997/Adapting_the_Ombudsman_Idea_to_the_21_St_Century_Fighting_Puffery_E_Government_and_Forensic_Investigations"}"><span class="material-symbols-outlined" style="font-size: 20px" translate="no">download</span>Download PDF</button></div></div></div></div><div data-auto_select="false" data-client_id="331998490334-rsn3chp12mbkiqhl6e7lu2q0mlbu0f1b" data-doc_id="3244843" data-landing_url="https://www.academia.edu/305997/Adapting_the_Ombudsman_Idea_to_the_21_St_Century_Fighting_Puffery_E_Government_and_Forensic_Investigations" data-login_uri="https://www.academia.edu/registrations/google_one_tap" data-moment_callback="onGoogleOneTapEvent" id="g_id_onload"></div><div class="ds-top-related-works--grid-container"><div class="ds-related-content--container ds-top-related-works--container"><h2 class="ds-related-content--heading">Related papers</h2><div class="ds-related-work--container js-wsj-grid-card" data-collection-position="0" data-entity-id="83697176" data-sort-order="default"><a class="ds-related-work--title js-wsj-grid-card-title ds2-5-body-md ds2-5-body-link" href="https://www.academia.edu/83697176/The_Ombudsman_Enterprise_and_Administrative_Justice_by_Trevor_Buck_Richard_Kirkham_and_Brian_Thompson">The Ombudsman Enterprise and Administrative Justice by Trevor Buck, Richard Kirkham and Brian Thompson</a><div class="ds-related-work--metadata"><a class="js-wsj-grid-card-author ds2-5-body-sm ds2-5-body-link" data-author-id="36288902" href="https://anu-au.academia.edu/PeterCane">Peter Cane</a></div><p class="ds-related-work--metadata ds2-5-body-xs">Australian Journal of Public Administration, 2011</p><div class="ds-related-work--ctas"><button class="ds2-5-text-link ds2-5-text-link--inline js-swp-download-button" data-signup-modal="{"location":"wsj-grid-card-download-pdf-modal","work_title":"The Ombudsman Enterprise and Administrative Justice by Trevor Buck, Richard Kirkham and Brian Thompson","attachmentId":88956958,"attachmentType":"pdf","work_url":"https://www.academia.edu/83697176/The_Ombudsman_Enterprise_and_Administrative_Justice_by_Trevor_Buck_Richard_Kirkham_and_Brian_Thompson","alternativeTracking":true}"><span class="material-symbols-outlined" style="font-size: 18px" translate="no">download</span><span class="ds2-5-text-link__content">Download free PDF</span></button><a class="ds2-5-text-link ds2-5-text-link--inline js-wsj-grid-card-view-pdf" href="https://www.academia.edu/83697176/The_Ombudsman_Enterprise_and_Administrative_Justice_by_Trevor_Buck_Richard_Kirkham_and_Brian_Thompson"><span class="ds2-5-text-link__content">View PDF</span><span class="material-symbols-outlined" style="font-size: 18px" translate="no">chevron_right</span></a></div></div><div class="ds-related-work--container js-wsj-grid-card" data-collection-position="1" data-entity-id="37803576" data-sort-order="default"><a class="ds-related-work--title js-wsj-grid-card-title ds2-5-body-md ds2-5-body-link" href="https://www.academia.edu/37803576/THE_OMBUDSMAN_IN_THE_21_st_CENTURY">THE OMBUDSMAN IN THE 21 st CENTURY</a><div class="ds-related-work--metadata"><a class="js-wsj-grid-card-author ds2-5-body-sm ds2-5-body-link" data-author-id="97604017" href="https://et.academia.edu/mesfinaraya">mesfin araya</a></div><div class="ds-related-work--ctas"><button class="ds2-5-text-link ds2-5-text-link--inline js-swp-download-button" data-signup-modal="{"location":"wsj-grid-card-download-pdf-modal","work_title":"THE OMBUDSMAN IN THE 21 st CENTURY","attachmentId":57802206,"attachmentType":"pdf","work_url":"https://www.academia.edu/37803576/THE_OMBUDSMAN_IN_THE_21_st_CENTURY","alternativeTracking":true}"><span class="material-symbols-outlined" style="font-size: 18px" translate="no">download</span><span class="ds2-5-text-link__content">Download free PDF</span></button><a class="ds2-5-text-link ds2-5-text-link--inline js-wsj-grid-card-view-pdf" href="https://www.academia.edu/37803576/THE_OMBUDSMAN_IN_THE_21_st_CENTURY"><span class="ds2-5-text-link__content">View PDF</span><span class="material-symbols-outlined" style="font-size: 18px" translate="no">chevron_right</span></a></div></div><div class="ds-related-work--container js-wsj-grid-card" data-collection-position="2" data-entity-id="68220032" data-sort-order="default"><a class="ds-related-work--title js-wsj-grid-card-title ds2-5-body-md ds2-5-body-link" href="https://www.academia.edu/68220032/The_ombudsman_and_administrative_justice_from_promise_to_performance">The ombudsman and administrative justice: from promise to performance</a><div class="ds-related-work--metadata"><a class="js-wsj-grid-card-author ds2-5-body-sm ds2-5-body-link" data-author-id="31195427" href="https://sheffield.academia.edu/richardkirkham">richard kirkham</a></div><p class="ds-related-work--metadata ds2-5-body-xs">Research Handbook on the Ombudsman</p><div class="ds-related-work--ctas"><button class="ds2-5-text-link ds2-5-text-link--inline js-swp-download-button" data-signup-modal="{"location":"wsj-grid-card-download-pdf-modal","work_title":"The ombudsman and administrative justice: from promise to performance","attachmentId":78774989,"attachmentType":"pdf","work_url":"https://www.academia.edu/68220032/The_ombudsman_and_administrative_justice_from_promise_to_performance","alternativeTracking":true}"><span class="material-symbols-outlined" style="font-size: 18px" translate="no">download</span><span class="ds2-5-text-link__content">Download free PDF</span></button><a class="ds2-5-text-link ds2-5-text-link--inline js-wsj-grid-card-view-pdf" href="https://www.academia.edu/68220032/The_ombudsman_and_administrative_justice_from_promise_to_performance"><span class="ds2-5-text-link__content">View PDF</span><span class="material-symbols-outlined" style="font-size: 18px" translate="no">chevron_right</span></a></div></div><div class="ds-related-work--container js-wsj-grid-card" data-collection-position="3" data-entity-id="95837924" data-sort-order="default"><a class="ds-related-work--title js-wsj-grid-card-title ds2-5-body-md ds2-5-body-link" href="https://www.academia.edu/95837924/Evaluating_the_ombudsman_a_preliminary_investigation_of_South_Africa_and_Botswana">Evaluating the ombudsman : a preliminary investigation of South Africa and Botswana</a><div class="ds-related-work--metadata"><a class="js-wsj-grid-card-author ds2-5-body-sm ds2-5-body-link" data-author-id="255119964" href="https://independent.academia.edu/ChazwagwaEdisonFani">Chazwagwa Edison Fani</a></div><p class="ds-related-work--metadata ds2-5-body-xs">2005</p><div class="ds-related-work--ctas"><button class="ds2-5-text-link ds2-5-text-link--inline js-swp-download-button" data-signup-modal="{"location":"wsj-grid-card-download-pdf-modal","work_title":"Evaluating the ombudsman : a preliminary investigation of South Africa and Botswana","attachmentId":97908103,"attachmentType":"pdf","work_url":"https://www.academia.edu/95837924/Evaluating_the_ombudsman_a_preliminary_investigation_of_South_Africa_and_Botswana","alternativeTracking":true}"><span class="material-symbols-outlined" style="font-size: 18px" translate="no">download</span><span class="ds2-5-text-link__content">Download free PDF</span></button><a class="ds2-5-text-link ds2-5-text-link--inline js-wsj-grid-card-view-pdf" href="https://www.academia.edu/95837924/Evaluating_the_ombudsman_a_preliminary_investigation_of_South_Africa_and_Botswana"><span class="ds2-5-text-link__content">View PDF</span><span class="material-symbols-outlined" style="font-size: 18px" translate="no">chevron_right</span></a></div></div><div class="ds-related-work--container js-wsj-grid-card" data-collection-position="4" data-entity-id="31071381" data-sort-order="default"><a class="ds-related-work--title js-wsj-grid-card-title ds2-5-body-md ds2-5-body-link" href="https://www.academia.edu/31071381/Ombudsmen_in_the_political_regime_of_the_United_Kingdom">Ombudsmen in the political regime of the United Kingdom</a><div class="ds-related-work--metadata"><a class="js-wsj-grid-card-author ds2-5-body-sm ds2-5-body-link" data-author-id="24329170" href="https://uek-krakow.academia.edu/AleksanderDa%C5%84da">Aleksander Dańda</a><span>, </span><a class="js-wsj-grid-card-author ds2-5-body-sm ds2-5-body-link" data-author-id="26128325" href="https://jagiellonian.academia.edu/PiotrMikuli">Piotr Mikuli</a></div><div class="ds-related-work--ctas"><button class="ds2-5-text-link ds2-5-text-link--inline js-swp-download-button" data-signup-modal="{"location":"wsj-grid-card-download-pdf-modal","work_title":"Ombudsmen in the political regime of the United Kingdom","attachmentId":51505504,"attachmentType":"docx","work_url":"https://www.academia.edu/31071381/Ombudsmen_in_the_political_regime_of_the_United_Kingdom","alternativeTracking":true}"><span class="material-symbols-outlined" style="font-size: 18px" translate="no">download</span><span class="ds2-5-text-link__content">Download free PDF</span></button><a class="ds2-5-text-link ds2-5-text-link--inline js-wsj-grid-card-view-pdf" href="https://www.academia.edu/31071381/Ombudsmen_in_the_political_regime_of_the_United_Kingdom"><span class="ds2-5-text-link__content">View PDF</span><span class="material-symbols-outlined" style="font-size: 18px" translate="no">chevron_right</span></a></div></div><div class="ds-related-work--container js-wsj-grid-card" data-collection-position="5" data-entity-id="78942625" data-sort-order="default"><a class="ds-related-work--title js-wsj-grid-card-title ds2-5-body-md ds2-5-body-link" href="https://www.academia.edu/78942625/Ombudsman_s_Assessments_of_Public_Administration_Conduct_Between_Legal_and_Good_Administration_Norms">Ombudsman’s Assessments of Public Administration Conduct: Between Legal and Good Administration Norms</a><div class="ds-related-work--metadata"><a class="js-wsj-grid-card-author ds2-5-body-sm ds2-5-body-link" data-author-id="13932680" href="https://independent.academia.edu/PhilipLangbroek">Philip Langbroek</a></div><p class="ds-related-work--metadata ds2-5-body-xs">NISPAcee Journal of Public Administration and Policy, 2011</p><div class="ds-related-work--ctas"><button class="ds2-5-text-link ds2-5-text-link--inline js-swp-download-button" data-signup-modal="{"location":"wsj-grid-card-download-pdf-modal","work_title":"Ombudsman’s Assessments of Public Administration Conduct: Between Legal and Good Administration Norms","attachmentId":85825405,"attachmentType":"pdf","work_url":"https://www.academia.edu/78942625/Ombudsman_s_Assessments_of_Public_Administration_Conduct_Between_Legal_and_Good_Administration_Norms","alternativeTracking":true}"><span class="material-symbols-outlined" style="font-size: 18px" translate="no">download</span><span class="ds2-5-text-link__content">Download free PDF</span></button><a class="ds2-5-text-link ds2-5-text-link--inline js-wsj-grid-card-view-pdf" href="https://www.academia.edu/78942625/Ombudsman_s_Assessments_of_Public_Administration_Conduct_Between_Legal_and_Good_Administration_Norms"><span class="ds2-5-text-link__content">View PDF</span><span class="material-symbols-outlined" style="font-size: 18px" translate="no">chevron_right</span></a></div></div><div class="ds-related-work--container js-wsj-grid-card" data-collection-position="6" data-entity-id="72067915" data-sort-order="default"><a class="ds-related-work--title js-wsj-grid-card-title ds2-5-body-md ds2-5-body-link" href="https://www.academia.edu/72067915/Demands_of_proper_administrative_conduct_br_A_research_project_into_the_i_ombudsprudence_i_of_the_Dutch_National_Ombudsman">Demands of proper administrative conduct<br> A research project into the <i>ombudsprudence</i> of the Dutch National Ombudsman</a><div class="ds-related-work--metadata"><a class="js-wsj-grid-card-author ds2-5-body-sm ds2-5-body-link" data-author-id="13932680" href="https://independent.academia.edu/PhilipLangbroek">Philip Langbroek</a></div><p class="ds-related-work--metadata ds2-5-body-xs">Utrecht Law Review, 2006</p><div class="ds-related-work--ctas"><button class="ds2-5-text-link ds2-5-text-link--inline js-swp-download-button" data-signup-modal="{"location":"wsj-grid-card-download-pdf-modal","work_title":"Demands of proper administrative conduct\u003cbr\u003e A research project into the \u003ci\u003eombudsprudence\u003c/i\u003e of the Dutch National Ombudsman","attachmentId":81146839,"attachmentType":"pdf","work_url":"https://www.academia.edu/72067915/Demands_of_proper_administrative_conduct_br_A_research_project_into_the_i_ombudsprudence_i_of_the_Dutch_National_Ombudsman","alternativeTracking":true}"><span class="material-symbols-outlined" style="font-size: 18px" translate="no">download</span><span class="ds2-5-text-link__content">Download free PDF</span></button><a class="ds2-5-text-link ds2-5-text-link--inline js-wsj-grid-card-view-pdf" href="https://www.academia.edu/72067915/Demands_of_proper_administrative_conduct_br_A_research_project_into_the_i_ombudsprudence_i_of_the_Dutch_National_Ombudsman"><span class="ds2-5-text-link__content">View PDF</span><span class="material-symbols-outlined" style="font-size: 18px" translate="no">chevron_right</span></a></div></div><div class="ds-related-work--container js-wsj-grid-card" data-collection-position="7" data-entity-id="112796271" data-sort-order="default"><a class="ds-related-work--title js-wsj-grid-card-title ds2-5-body-md ds2-5-body-link" href="https://www.academia.edu/112796271/Demands_of_Proper_Administrative_Conduct_A_Research_Project_into_the_Ombudsprudence_of_the_Dutch_National_Ombudsman">Demands of Proper Administrative Conduct: A Research Project into the Ombudsprudence of the Dutch National Ombudsman</a><div class="ds-related-work--metadata"><a class="js-wsj-grid-card-author ds2-5-body-sm ds2-5-body-link" data-author-id="13932680" href="https://independent.academia.edu/PhilipLangbroek">Philip Langbroek</a></div><p class="ds-related-work--metadata ds2-5-body-xs">Social Science Research Network, 2007</p><div class="ds-related-work--ctas"><button class="ds2-5-text-link ds2-5-text-link--inline js-swp-download-button" data-signup-modal="{"location":"wsj-grid-card-download-pdf-modal","work_title":"Demands of Proper Administrative Conduct: A Research Project into the Ombudsprudence of the Dutch National Ombudsman","attachmentId":109916949,"attachmentType":"pdf","work_url":"https://www.academia.edu/112796271/Demands_of_Proper_Administrative_Conduct_A_Research_Project_into_the_Ombudsprudence_of_the_Dutch_National_Ombudsman","alternativeTracking":true}"><span class="material-symbols-outlined" style="font-size: 18px" translate="no">download</span><span class="ds2-5-text-link__content">Download free PDF</span></button><a class="ds2-5-text-link ds2-5-text-link--inline js-wsj-grid-card-view-pdf" href="https://www.academia.edu/112796271/Demands_of_Proper_Administrative_Conduct_A_Research_Project_into_the_Ombudsprudence_of_the_Dutch_National_Ombudsman"><span class="ds2-5-text-link__content">View PDF</span><span class="material-symbols-outlined" style="font-size: 18px" translate="no">chevron_right</span></a></div></div><div class="ds-related-work--container js-wsj-grid-card" data-collection-position="8" data-entity-id="957835" data-sort-order="default"><a class="ds-related-work--title js-wsj-grid-card-title ds2-5-body-md ds2-5-body-link" href="https://www.academia.edu/957835/A_Primer_on_Federal_Specialty_OmbudsOffices">A Primer on Federal Specialty OmbudsOffices</a><div class="ds-related-work--metadata"><a class="js-wsj-grid-card-author ds2-5-body-sm ds2-5-body-link" data-author-id="237343" href="https://newbrunswick.academia.edu/StewartHyson">Stewart Hyson</a></div><p class="ds-related-work--metadata ds2-5-body-xs">CANADIAN PARLIAMENTARY REVIEW, 2011</p><div class="ds-related-work--ctas"><button class="ds2-5-text-link ds2-5-text-link--inline js-swp-download-button" data-signup-modal="{"location":"wsj-grid-card-download-pdf-modal","work_title":"A Primer on Federal Specialty OmbudsOffices","attachmentId":5853264,"attachmentType":"pdf","work_url":"https://www.academia.edu/957835/A_Primer_on_Federal_Specialty_OmbudsOffices","alternativeTracking":true}"><span class="material-symbols-outlined" style="font-size: 18px" translate="no">download</span><span class="ds2-5-text-link__content">Download free PDF</span></button><a class="ds2-5-text-link ds2-5-text-link--inline js-wsj-grid-card-view-pdf" href="https://www.academia.edu/957835/A_Primer_on_Federal_Specialty_OmbudsOffices"><span class="ds2-5-text-link__content">View PDF</span><span class="material-symbols-outlined" style="font-size: 18px" translate="no">chevron_right</span></a></div></div><div class="ds-related-work--container js-wsj-grid-card" data-collection-position="9" data-entity-id="78339042" data-sort-order="default"><a class="ds-related-work--title js-wsj-grid-card-title ds2-5-body-md ds2-5-body-link" href="https://www.academia.edu/78339042/Of_the_Ombudsman_s_Existence_in_the_World">Of the Ombudsman’s Existence in the World</a><div class="ds-related-work--metadata"><a class="js-wsj-grid-card-author ds2-5-body-sm ds2-5-body-link" data-author-id="143024298" href="https://uw.academia.edu/MarekZubik">Marek Zubik</a></div><p class="ds-related-work--metadata ds2-5-body-xs">2016</p><p class="ds-related-work--abstract ds2-5-body-sm">Summary: 1. The roots of the Ombudsman’s office; 2. The institution of the Ombudsman in Poland; 3. The commissioner for civil rights protection as an independent organ of a State; 4. The commissioner as an organ of control of the law; 5. Principles of functioning of the commissioner; 6. The new challenges for the commissioner. Conclusion.</p><div class="ds-related-work--ctas"><button class="ds2-5-text-link ds2-5-text-link--inline js-swp-download-button" data-signup-modal="{"location":"wsj-grid-card-download-pdf-modal","work_title":"Of the Ombudsman’s Existence in the World","attachmentId":85420989,"attachmentType":"pdf","work_url":"https://www.academia.edu/78339042/Of_the_Ombudsman_s_Existence_in_the_World","alternativeTracking":true}"><span class="material-symbols-outlined" style="font-size: 18px" translate="no">download</span><span class="ds2-5-text-link__content">Download free PDF</span></button><a class="ds2-5-text-link ds2-5-text-link--inline js-wsj-grid-card-view-pdf" href="https://www.academia.edu/78339042/Of_the_Ombudsman_s_Existence_in_the_World"><span class="ds2-5-text-link__content">View PDF</span><span class="material-symbols-outlined" style="font-size: 18px" translate="no">chevron_right</span></a></div></div></div></div><div class="ds-sticky-ctas--wrapper js-loswp-sticky-ctas hidden"><div class="ds-sticky-ctas--grid-container"><div class="ds-sticky-ctas--container"><button class="ds2-5-button js-swp-download-button" data-signup-modal="{"location":"continue-reading-button--sticky-ctas","attachmentId":3244843,"attachmentType":"pdf","workUrl":null}">See full PDF</button><button class="ds2-5-button ds2-5-button--secondary js-swp-download-button" data-signup-modal="{"location":"download-pdf-button--sticky-ctas","attachmentId":3244843,"attachmentType":"pdf","workUrl":null}"><span class="material-symbols-outlined" style="font-size: 20px" translate="no">download</span>Download PDF</button></div></div></div><div class="ds-below-fold--grid-container"><div class="ds-work--container js-loswp-embedded-document"><div class="attachment_preview" data-attachment="Attachment_3244843" style="display: none"><div class="js-scribd-document-container"><div class="scribd--document-loading js-scribd-document-loader" style="display: block;"><img alt="Loading..." src="//a.academia-assets.com/images/loaders/paper-load.gif" /><p>Loading Preview</p></div></div><div style="text-align: center;"><div class="scribd--no-preview-alert js-preview-unavailable"><p>Sorry, preview is currently unavailable. You can download the paper by clicking the button above.</p></div></div></div></div><div class="ds-sidebar--container js-work-sidebar"><div class="ds-related-content--container"><h2 class="ds-related-content--heading">Related papers</h2><div class="ds-related-work--container js-related-work-sidebar-card" data-collection-position="0" data-entity-id="44477894" data-sort-order="default"><a class="ds-related-work--title js-related-work-grid-card-title ds2-5-body-md ds2-5-body-link" href="https://www.academia.edu/44477894/Administering_Access_to_the_Ombudsperson_A_Case_Study_on_the_Austrian_Ombudsman_Board">Administering Access to the Ombudsperson. A Case Study on the Austrian Ombudsman Board</a><div class="ds-related-work--metadata"><a class="js-related-work-grid-card-author ds2-5-body-sm ds2-5-body-link" data-author-id="2747266" href="https://unistra.academia.edu/AxelPohnWeidinger">Axel Pohn-Weidinger</a><span>, </span><a class="js-related-work-grid-card-author ds2-5-body-sm ds2-5-body-link" data-author-id="25552575" href="https://fh-campuswien.academia.edu/JuliaDahlvik">Julia Dahlvik</a></div><p class="ds-related-work--metadata ds2-5-body-xs">Research Handbook on the Ombudsman, 2018</p><div class="ds-related-work--ctas"><button class="ds2-5-text-link ds2-5-text-link--inline js-swp-download-button" data-signup-modal="{"location":"wsj-grid-card-download-pdf-modal","work_title":"Administering Access to the Ombudsperson. A Case Study on the Austrian Ombudsman Board","attachmentId":66156183,"attachmentType":"pdf","work_url":"https://www.academia.edu/44477894/Administering_Access_to_the_Ombudsperson_A_Case_Study_on_the_Austrian_Ombudsman_Board","alternativeTracking":true}"><span class="material-symbols-outlined" style="font-size: 18px" translate="no">download</span><span class="ds2-5-text-link__content">Download free PDF</span></button><a class="ds2-5-text-link ds2-5-text-link--inline js-related-work-grid-card-view-pdf" href="https://www.academia.edu/44477894/Administering_Access_to_the_Ombudsperson_A_Case_Study_on_the_Austrian_Ombudsman_Board"><span class="ds2-5-text-link__content">View PDF</span><span class="material-symbols-outlined" style="font-size: 18px" translate="no">chevron_right</span></a></div></div><div class="ds-related-work--container js-related-work-sidebar-card" data-collection-position="1" data-entity-id="74297661" data-sort-order="default"><a class="ds-related-work--title js-related-work-grid-card-title ds2-5-body-md ds2-5-body-link" href="https://www.academia.edu/74297661/Ombudsman_system_in_the_world_and_a_case_study_the_Nederlands_experiences_and_Turkeys_situation">Ombudsman system in the world and a case study : the Nederland's experiences and Turkey's situation</a><div class="ds-related-work--metadata"><a class="js-related-work-grid-card-author ds2-5-body-sm ds2-5-body-link" data-author-id="23620455" href="https://samsun.academia.edu/AyhanYilmaz">AYHAN N U R I YILMAZ</a><span>, </span><a class="js-related-work-grid-card-author ds2-5-body-sm ds2-5-body-link" data-author-id="139944303" href="https://independent.academia.edu/%C4%B0smailCeritli">İsmail Ceritli</a></div><p class="ds-related-work--metadata ds2-5-body-xs">Ombudsman system in the world and a case study : the Nederland's experiences and Turkey's situation, 2015</p><div class="ds-related-work--ctas"><button class="ds2-5-text-link ds2-5-text-link--inline js-swp-download-button" data-signup-modal="{"location":"wsj-grid-card-download-pdf-modal","work_title":"Ombudsman system in the world and a case study : the Nederland's experiences and Turkey's situation","attachmentId":86540269,"attachmentType":"docx","work_url":"https://www.academia.edu/74297661/Ombudsman_system_in_the_world_and_a_case_study_the_Nederlands_experiences_and_Turkeys_situation","alternativeTracking":true}"><span class="material-symbols-outlined" style="font-size: 18px" translate="no">download</span><span class="ds2-5-text-link__content">Download free PDF</span></button><a class="ds2-5-text-link ds2-5-text-link--inline js-related-work-grid-card-view-pdf" href="https://www.academia.edu/74297661/Ombudsman_system_in_the_world_and_a_case_study_the_Nederlands_experiences_and_Turkeys_situation"><span class="ds2-5-text-link__content">View PDF</span><span class="material-symbols-outlined" style="font-size: 18px" translate="no">chevron_right</span></a></div></div><div class="ds-related-work--container js-related-work-sidebar-card" data-collection-position="2" data-entity-id="101900945" data-sort-order="default"><a class="ds-related-work--title js-related-work-grid-card-title ds2-5-body-md ds2-5-body-link" href="https://www.academia.edu/101900945/The_Role_of_Ombudsman_in_Improving_Accountability_of_Government_Public_Services">The Role of Ombudsman in Improving Accountability of Government Public Services</a><div class="ds-related-work--metadata"><a class="js-related-work-grid-card-author ds2-5-body-sm ds2-5-body-link" data-author-id="108507740" href="https://independent.academia.edu/AmirImbaruddin">Amir Imbaruddin</a></div><p class="ds-related-work--metadata ds2-5-body-xs">Advances in Social Science, Education and Humanities Research, 2021</p><div class="ds-related-work--ctas"><button class="ds2-5-text-link ds2-5-text-link--inline js-swp-download-button" data-signup-modal="{"location":"wsj-grid-card-download-pdf-modal","work_title":"The Role of Ombudsman in Improving Accountability of Government Public Services","attachmentId":102312957,"attachmentType":"pdf","work_url":"https://www.academia.edu/101900945/The_Role_of_Ombudsman_in_Improving_Accountability_of_Government_Public_Services","alternativeTracking":true}"><span class="material-symbols-outlined" style="font-size: 18px" translate="no">download</span><span class="ds2-5-text-link__content">Download free PDF</span></button><a class="ds2-5-text-link ds2-5-text-link--inline js-related-work-grid-card-view-pdf" href="https://www.academia.edu/101900945/The_Role_of_Ombudsman_in_Improving_Accountability_of_Government_Public_Services"><span class="ds2-5-text-link__content">View PDF</span><span class="material-symbols-outlined" style="font-size: 18px" translate="no">chevron_right</span></a></div></div><div class="ds-related-work--container js-related-work-sidebar-card" data-collection-position="3" data-entity-id="112796292" data-sort-order="default"><a class="ds-related-work--title js-related-work-grid-card-title ds2-5-body-md ds2-5-body-link" href="https://www.academia.edu/112796292/Demands_of_proper_administrative_conduct_and_lt_br_and_gt_A_research_project_into_the_and_lt_i_and_gt_ombudsprudence_and_lt_i_and_gt_of_the_Dutch_National_Ombudsman">Demands of proper administrative conduct&lt;br&gt; A research project into the &lt;i&gt;ombudsprudence&lt;/i&gt; of the Dutch National Ombudsman</a><div class="ds-related-work--metadata"><a class="js-related-work-grid-card-author ds2-5-body-sm ds2-5-body-link" data-author-id="13932680" href="https://independent.academia.edu/PhilipLangbroek">Philip Langbroek</a></div><p class="ds-related-work--metadata ds2-5-body-xs">Utrecht law review, 2006</p><div class="ds-related-work--ctas"><button class="ds2-5-text-link ds2-5-text-link--inline js-swp-download-button" data-signup-modal="{"location":"wsj-grid-card-download-pdf-modal","work_title":"Demands of proper administrative conduct\u0026lt;br\u0026gt; A research project into the \u0026lt;i\u0026gt;ombudsprudence\u0026lt;/i\u0026gt; of the Dutch National Ombudsman","attachmentId":109916955,"attachmentType":"pdf","work_url":"https://www.academia.edu/112796292/Demands_of_proper_administrative_conduct_and_lt_br_and_gt_A_research_project_into_the_and_lt_i_and_gt_ombudsprudence_and_lt_i_and_gt_of_the_Dutch_National_Ombudsman","alternativeTracking":true}"><span class="material-symbols-outlined" style="font-size: 18px" translate="no">download</span><span class="ds2-5-text-link__content">Download free PDF</span></button><a class="ds2-5-text-link ds2-5-text-link--inline js-related-work-grid-card-view-pdf" href="https://www.academia.edu/112796292/Demands_of_proper_administrative_conduct_and_lt_br_and_gt_A_research_project_into_the_and_lt_i_and_gt_ombudsprudence_and_lt_i_and_gt_of_the_Dutch_National_Ombudsman"><span class="ds2-5-text-link__content">View PDF</span><span class="material-symbols-outlined" style="font-size: 18px" translate="no">chevron_right</span></a></div></div><div class="ds-related-work--container js-related-work-sidebar-card" data-collection-position="4" data-entity-id="122697314" data-sort-order="default"><a class="ds-related-work--title js-related-work-grid-card-title ds2-5-body-md ds2-5-body-link" href="https://www.academia.edu/122697314/Fairness_The_Bedrock_of_Ombuds_Practice_in_Canada">Fairness: The Bedrock of Ombuds Practice in Canada</a><div class="ds-related-work--metadata"><a class="js-related-work-grid-card-author ds2-5-body-sm ds2-5-body-link" data-author-id="312756640" href="https://independent.academia.edu/ShirleyNakata">Shirley Nakata</a></div><p class="ds-related-work--metadata ds2-5-body-xs">Canadian Journal of Bioethics</p><div class="ds-related-work--ctas"><button class="ds2-5-text-link ds2-5-text-link--inline js-swp-download-button" data-signup-modal="{"location":"wsj-grid-card-download-pdf-modal","work_title":"Fairness: The Bedrock of Ombuds Practice in Canada","attachmentId":117310893,"attachmentType":"pdf","work_url":"https://www.academia.edu/122697314/Fairness_The_Bedrock_of_Ombuds_Practice_in_Canada","alternativeTracking":true}"><span class="material-symbols-outlined" style="font-size: 18px" translate="no">download</span><span class="ds2-5-text-link__content">Download free PDF</span></button><a class="ds2-5-text-link ds2-5-text-link--inline js-related-work-grid-card-view-pdf" href="https://www.academia.edu/122697314/Fairness_The_Bedrock_of_Ombuds_Practice_in_Canada"><span class="ds2-5-text-link__content">View PDF</span><span class="material-symbols-outlined" style="font-size: 18px" translate="no">chevron_right</span></a></div></div><div class="ds-related-work--container js-related-work-sidebar-card" data-collection-position="5" data-entity-id="49216774" data-sort-order="default"><a class="ds-related-work--title js-related-work-grid-card-title ds2-5-body-md ds2-5-body-link" href="https://www.academia.edu/49216774/The_need_for_the_institution_of_Municipal_Ombudsman_in_the_Free_State_Province_South_Africa">The need for the institution of Municipal Ombudsman in the Free State Province, South Africa</a><div class="ds-related-work--metadata"><a class="js-related-work-grid-card-author ds2-5-body-sm ds2-5-body-link" data-author-id="37695347" href="https://ufs.academia.edu/MolefinyanaPhera">Molefinyana Phera</a></div><p class="ds-related-work--metadata ds2-5-body-xs">Academia Letters, 2021</p><div class="ds-related-work--ctas"><button class="ds2-5-text-link ds2-5-text-link--inline js-swp-download-button" data-signup-modal="{"location":"wsj-grid-card-download-pdf-modal","work_title":"The need for the institution of Municipal Ombudsman in the Free State Province, South Africa","attachmentId":67602734,"attachmentType":"pdf","work_url":"https://www.academia.edu/49216774/The_need_for_the_institution_of_Municipal_Ombudsman_in_the_Free_State_Province_South_Africa","alternativeTracking":true}"><span class="material-symbols-outlined" style="font-size: 18px" translate="no">download</span><span class="ds2-5-text-link__content">Download free PDF</span></button><a class="ds2-5-text-link ds2-5-text-link--inline js-related-work-grid-card-view-pdf" href="https://www.academia.edu/49216774/The_need_for_the_institution_of_Municipal_Ombudsman_in_the_Free_State_Province_South_Africa"><span class="ds2-5-text-link__content">View PDF</span><span class="material-symbols-outlined" style="font-size: 18px" translate="no">chevron_right</span></a></div></div><div class="ds-related-work--container js-related-work-sidebar-card" data-collection-position="6" data-entity-id="111449740" data-sort-order="default"><a class="ds-related-work--title js-related-work-grid-card-title ds2-5-body-md ds2-5-body-link" href="https://www.academia.edu/111449740/The_Ombudsman_Concept_and_Human_Rights_Protection">The Ombudsman Concept and Human Rights Protection</a><div class="ds-related-work--metadata"><a class="js-related-work-grid-card-author ds2-5-body-sm ds2-5-body-link" data-author-id="111321901" href="https://independent.academia.edu/AnandSatyanand">Anand Satyanand</a></div><p class="ds-related-work--metadata ds2-5-body-xs">Victoria University of Wellington law review, 1999</p><div class="ds-related-work--ctas"><button class="ds2-5-text-link ds2-5-text-link--inline js-swp-download-button" data-signup-modal="{"location":"wsj-grid-card-download-pdf-modal","work_title":"The Ombudsman Concept and Human Rights Protection","attachmentId":108986953,"attachmentType":"pdf","work_url":"https://www.academia.edu/111449740/The_Ombudsman_Concept_and_Human_Rights_Protection","alternativeTracking":true}"><span class="material-symbols-outlined" style="font-size: 18px" translate="no">download</span><span class="ds2-5-text-link__content">Download free PDF</span></button><a class="ds2-5-text-link ds2-5-text-link--inline js-related-work-grid-card-view-pdf" href="https://www.academia.edu/111449740/The_Ombudsman_Concept_and_Human_Rights_Protection"><span class="ds2-5-text-link__content">View PDF</span><span class="material-symbols-outlined" style="font-size: 18px" translate="no">chevron_right</span></a></div></div><div class="ds-related-work--container js-related-work-sidebar-card" data-collection-position="7" data-entity-id="10972701" data-sort-order="default"><a class="ds-related-work--title js-related-work-grid-card-title ds2-5-body-md ds2-5-body-link" href="https://www.academia.edu/10972701/Ombudsman_type_Institutions_in_selected_Anglo_Saxon_Countries_against_a_Comparative_Background">Ombudsman-type Institutions in selected Anglo-Saxon Countries against a Comparative Background</a><div class="ds-related-work--metadata"><a class="js-related-work-grid-card-author ds2-5-body-sm ds2-5-body-link" data-author-id="26128325" href="https://jagiellonian.academia.edu/PiotrMikuli">Piotr Mikuli</a><span>, </span><a class="js-related-work-grid-card-author ds2-5-body-sm ds2-5-body-link" data-author-id="24329170" href="https://uek-krakow.academia.edu/AleksanderDa%C5%84da">Aleksander Dańda</a></div><div class="ds-related-work--ctas"><button class="ds2-5-text-link ds2-5-text-link--inline js-swp-download-button" data-signup-modal="{"location":"wsj-grid-card-download-pdf-modal","work_title":"Ombudsman-type Institutions in selected Anglo-Saxon Countries against a Comparative Background","attachmentId":50947134,"attachmentType":"pdf","work_url":"https://www.academia.edu/10972701/Ombudsman_type_Institutions_in_selected_Anglo_Saxon_Countries_against_a_Comparative_Background","alternativeTracking":true}"><span class="material-symbols-outlined" style="font-size: 18px" translate="no">download</span><span class="ds2-5-text-link__content">Download free PDF</span></button><a class="ds2-5-text-link ds2-5-text-link--inline js-related-work-grid-card-view-pdf" href="https://www.academia.edu/10972701/Ombudsman_type_Institutions_in_selected_Anglo_Saxon_Countries_against_a_Comparative_Background"><span class="ds2-5-text-link__content">View PDF</span><span class="material-symbols-outlined" style="font-size: 18px" translate="no">chevron_right</span></a></div></div><div class="ds-related-work--container js-related-work-sidebar-card" data-collection-position="8" data-entity-id="31495934" data-sort-order="default"><a class="ds-related-work--title js-related-work-grid-card-title ds2-5-body-md ds2-5-body-link" href="https://www.academia.edu/31495934/Case_Study_Comparative_Case_Study_7_Ombudsmen_Peoples_Defenders_and_Mediators_Independence_and_administrative_justice_in_state_transformation">Case Study Comparative Case Study 7 Ombudsmen, People's Defenders and Mediators: Independence and administrative justice in state transformation</a><div class="ds-related-work--metadata"><a class="js-related-work-grid-card-author ds2-5-body-sm ds2-5-body-link" data-author-id="60264280" href="https://independent.academia.edu/aftabmubarak">aftab mubarak</a></div><div class="ds-related-work--ctas"><button class="ds2-5-text-link ds2-5-text-link--inline js-swp-download-button" data-signup-modal="{"location":"wsj-grid-card-download-pdf-modal","work_title":"Case Study Comparative Case Study 7 Ombudsmen, People's Defenders and Mediators: Independence and administrative justice in state transformation","attachmentId":51844906,"attachmentType":"pdf","work_url":"https://www.academia.edu/31495934/Case_Study_Comparative_Case_Study_7_Ombudsmen_Peoples_Defenders_and_Mediators_Independence_and_administrative_justice_in_state_transformation","alternativeTracking":true}"><span class="material-symbols-outlined" style="font-size: 18px" translate="no">download</span><span class="ds2-5-text-link__content">Download free PDF</span></button><a class="ds2-5-text-link ds2-5-text-link--inline js-related-work-grid-card-view-pdf" href="https://www.academia.edu/31495934/Case_Study_Comparative_Case_Study_7_Ombudsmen_Peoples_Defenders_and_Mediators_Independence_and_administrative_justice_in_state_transformation"><span class="ds2-5-text-link__content">View PDF</span><span class="material-symbols-outlined" style="font-size: 18px" translate="no">chevron_right</span></a></div></div><div class="ds-related-work--container js-related-work-sidebar-card" data-collection-position="9" data-entity-id="50858014" data-sort-order="default"><a class="ds-related-work--title js-related-work-grid-card-title ds2-5-body-md ds2-5-body-link" href="https://www.academia.edu/50858014/The_Public_Protector_of_South_Africa_An_Ombudsman_of_A_Special_Type">The Public Protector of South Africa: An Ombudsman of A Special Type</a><div class="ds-related-work--metadata"><a class="js-related-work-grid-card-author ds2-5-body-sm ds2-5-body-link" data-author-id="37695347" href="https://ufs.academia.edu/MolefinyanaPhera">Molefinyana Phera</a></div><p class="ds-related-work--metadata ds2-5-body-xs">Academia Letters, 2021</p><div class="ds-related-work--ctas"><button class="ds2-5-text-link ds2-5-text-link--inline js-swp-download-button" data-signup-modal="{"location":"wsj-grid-card-download-pdf-modal","work_title":"The Public Protector of South Africa: An Ombudsman of A Special Type","attachmentId":68736832,"attachmentType":"pdf","work_url":"https://www.academia.edu/50858014/The_Public_Protector_of_South_Africa_An_Ombudsman_of_A_Special_Type","alternativeTracking":true}"><span class="material-symbols-outlined" style="font-size: 18px" translate="no">download</span><span class="ds2-5-text-link__content">Download free PDF</span></button><a class="ds2-5-text-link ds2-5-text-link--inline js-related-work-grid-card-view-pdf" href="https://www.academia.edu/50858014/The_Public_Protector_of_South_Africa_An_Ombudsman_of_A_Special_Type"><span class="ds2-5-text-link__content">View PDF</span><span class="material-symbols-outlined" style="font-size: 18px" translate="no">chevron_right</span></a></div></div><div class="ds-related-work--container js-related-work-sidebar-card" data-collection-position="10" data-entity-id="37091986" data-sort-order="default"><a class="ds-related-work--title js-related-work-grid-card-title ds2-5-body-md ds2-5-body-link" href="https://www.academia.edu/37091986/Decentralization_of_the_Ombudsman_Institution_in_Romania_How_Effective_Is_It">Decentralization of the Ombudsman Institution in Romania: How Effective Is It</a><div class="ds-related-work--metadata"><a class="js-related-work-grid-card-author ds2-5-body-sm ds2-5-body-link" data-author-id="87713678" href="https://u-paris2.academia.edu/StefaniaChiru">Stefania Chiru</a></div><div class="ds-related-work--ctas"><button class="ds2-5-text-link ds2-5-text-link--inline js-swp-download-button" data-signup-modal="{"location":"wsj-grid-card-download-pdf-modal","work_title":"Decentralization of the Ombudsman Institution in Romania: How Effective Is It","attachmentId":57043704,"attachmentType":"pdf","work_url":"https://www.academia.edu/37091986/Decentralization_of_the_Ombudsman_Institution_in_Romania_How_Effective_Is_It","alternativeTracking":true}"><span class="material-symbols-outlined" style="font-size: 18px" translate="no">download</span><span class="ds2-5-text-link__content">Download free PDF</span></button><a class="ds2-5-text-link ds2-5-text-link--inline js-related-work-grid-card-view-pdf" href="https://www.academia.edu/37091986/Decentralization_of_the_Ombudsman_Institution_in_Romania_How_Effective_Is_It"><span class="ds2-5-text-link__content">View PDF</span><span class="material-symbols-outlined" style="font-size: 18px" translate="no">chevron_right</span></a></div></div><div class="ds-related-work--container js-related-work-sidebar-card" data-collection-position="11" data-entity-id="35060204" data-sort-order="default"><a class="ds-related-work--title js-related-work-grid-card-title ds2-5-body-md ds2-5-body-link" href="https://www.academia.edu/35060204/Ombudsman_Institutions_and_the_Judiciary_in_Sweden_and_Finland">Ombudsman Institutions and the Judiciary in Sweden and Finland</a><div class="ds-related-work--metadata"><a class="js-related-work-grid-card-author ds2-5-body-sm ds2-5-body-link" data-author-id="26128325" href="https://jagiellonian.academia.edu/PiotrMikuli">Piotr Mikuli</a></div><div class="ds-related-work--ctas"><button class="ds2-5-text-link ds2-5-text-link--inline js-swp-download-button" data-signup-modal="{"location":"wsj-grid-card-download-pdf-modal","work_title":"Ombudsman Institutions and the Judiciary in Sweden and Finland","attachmentId":54920315,"attachmentType":"pdf","work_url":"https://www.academia.edu/35060204/Ombudsman_Institutions_and_the_Judiciary_in_Sweden_and_Finland","alternativeTracking":true}"><span class="material-symbols-outlined" style="font-size: 18px" translate="no">download</span><span class="ds2-5-text-link__content">Download free PDF</span></button><a class="ds2-5-text-link ds2-5-text-link--inline js-related-work-grid-card-view-pdf" href="https://www.academia.edu/35060204/Ombudsman_Institutions_and_the_Judiciary_in_Sweden_and_Finland"><span class="ds2-5-text-link__content">View PDF</span><span class="material-symbols-outlined" style="font-size: 18px" translate="no">chevron_right</span></a></div></div><div class="ds-related-work--container js-related-work-sidebar-card" data-collection-position="12" data-entity-id="26519946" data-sort-order="default"><a class="ds-related-work--title js-related-work-grid-card-title ds2-5-body-md ds2-5-body-link" href="https://www.academia.edu/26519946/Changing_Relations_between_Government_and_Citizen_Administrative_Law_and_the_Work_of_the_Australian_Commonwealth_Ombudsman">Changing Relations between Government and Citizen: Administrative Law and the Work of the Australian Commonwealth Ombudsman</a><div class="ds-related-work--metadata"><a class="js-related-work-grid-card-author ds2-5-body-sm ds2-5-body-link" data-author-id="50456841" href="https://independent.academia.edu/AStuhmcke">Anita Stuhmcke</a></div><p class="ds-related-work--metadata ds2-5-body-xs">Australian Journal of Public Administration, 2008</p><div class="ds-related-work--ctas"><button class="ds2-5-text-link ds2-5-text-link--inline js-swp-download-button" data-signup-modal="{"location":"wsj-grid-card-download-pdf-modal","work_title":"Changing Relations between Government and Citizen: Administrative Law and the Work of the Australian Commonwealth Ombudsman","attachmentId":46816075,"attachmentType":"pdf","work_url":"https://www.academia.edu/26519946/Changing_Relations_between_Government_and_Citizen_Administrative_Law_and_the_Work_of_the_Australian_Commonwealth_Ombudsman","alternativeTracking":true}"><span class="material-symbols-outlined" style="font-size: 18px" translate="no">download</span><span class="ds2-5-text-link__content">Download free PDF</span></button><a class="ds2-5-text-link ds2-5-text-link--inline js-related-work-grid-card-view-pdf" href="https://www.academia.edu/26519946/Changing_Relations_between_Government_and_Citizen_Administrative_Law_and_the_Work_of_the_Australian_Commonwealth_Ombudsman"><span class="ds2-5-text-link__content">View PDF</span><span class="material-symbols-outlined" style="font-size: 18px" translate="no">chevron_right</span></a></div></div><div class="ds-related-work--container js-related-work-sidebar-card" data-collection-position="13" data-entity-id="67602892" data-sort-order="default"><a class="ds-related-work--title js-related-work-grid-card-title ds2-5-body-md ds2-5-body-link" href="https://www.academia.edu/67602892/Enhancing_Public_Services_Quality_by_Strengthening_the_Role_of_Ombudsman">Enhancing Public Services Quality by Strengthening the Role of Ombudsman</a><div class="ds-related-work--metadata"><a class="js-related-work-grid-card-author ds2-5-body-sm ds2-5-body-link" data-author-id="22697162" href="https://universitasterbukaindonesia.academia.edu/yulitirtariandielanshori">yuli tirtariandi el anshori</a></div><p class="ds-related-work--metadata ds2-5-body-xs">Proceedings of the International Conference on Administrative Science (ICAS 2017), 2017</p><div class="ds-related-work--ctas"><button class="ds2-5-text-link ds2-5-text-link--inline js-swp-download-button" data-signup-modal="{"location":"wsj-grid-card-download-pdf-modal","work_title":"Enhancing Public Services Quality by Strengthening the Role of Ombudsman","attachmentId":78360006,"attachmentType":"pdf","work_url":"https://www.academia.edu/67602892/Enhancing_Public_Services_Quality_by_Strengthening_the_Role_of_Ombudsman","alternativeTracking":true}"><span class="material-symbols-outlined" style="font-size: 18px" translate="no">download</span><span class="ds2-5-text-link__content">Download free PDF</span></button><a class="ds2-5-text-link ds2-5-text-link--inline js-related-work-grid-card-view-pdf" href="https://www.academia.edu/67602892/Enhancing_Public_Services_Quality_by_Strengthening_the_Role_of_Ombudsman"><span class="ds2-5-text-link__content">View PDF</span><span class="material-symbols-outlined" style="font-size: 18px" translate="no">chevron_right</span></a></div></div><div class="ds-related-work--container js-related-work-sidebar-card" data-collection-position="14" data-entity-id="95523015" data-sort-order="default"><a class="ds-related-work--title js-related-work-grid-card-title ds2-5-body-md ds2-5-body-link" href="https://www.academia.edu/95523015/THE_ROLE_OF_THE_OMBUDSMAN_IN_THE_PROTECTION_OF_PUBLIC_VALUE_IN_THE_CONTEXT_OF_GOOD_GOVERNANCE_PRINCIPLES">THE ROLE OF THE OMBUDSMAN IN THE PROTECTION OF PUBLIC VALUE IN THE CONTEXT OF GOOD GOVERNANCE PRINCIPLES</a><div class="ds-related-work--metadata"><a class="js-related-work-grid-card-author ds2-5-body-sm ds2-5-body-link" data-author-id="36969024" href="https://ktu.academia.edu/EmrahFiridin">Emrah Firidin</a></div><p class="ds-related-work--metadata ds2-5-body-xs">Ombudsman Akademik, 2022</p><div class="ds-related-work--ctas"><button class="ds2-5-text-link ds2-5-text-link--inline js-swp-download-button" data-signup-modal="{"location":"wsj-grid-card-download-pdf-modal","work_title":"THE ROLE OF THE OMBUDSMAN IN THE PROTECTION OF PUBLIC VALUE IN THE CONTEXT OF GOOD GOVERNANCE PRINCIPLES","attachmentId":97681251,"attachmentType":"pdf","work_url":"https://www.academia.edu/95523015/THE_ROLE_OF_THE_OMBUDSMAN_IN_THE_PROTECTION_OF_PUBLIC_VALUE_IN_THE_CONTEXT_OF_GOOD_GOVERNANCE_PRINCIPLES","alternativeTracking":true}"><span class="material-symbols-outlined" style="font-size: 18px" translate="no">download</span><span class="ds2-5-text-link__content">Download free PDF</span></button><a class="ds2-5-text-link ds2-5-text-link--inline js-related-work-grid-card-view-pdf" href="https://www.academia.edu/95523015/THE_ROLE_OF_THE_OMBUDSMAN_IN_THE_PROTECTION_OF_PUBLIC_VALUE_IN_THE_CONTEXT_OF_GOOD_GOVERNANCE_PRINCIPLES"><span class="ds2-5-text-link__content">View PDF</span><span class="material-symbols-outlined" style="font-size: 18px" translate="no">chevron_right</span></a></div></div><div class="ds-related-work--container js-related-work-sidebar-card" data-collection-position="15" data-entity-id="95863856" data-sort-order="default"><a class="ds-related-work--title js-related-work-grid-card-title ds2-5-body-md ds2-5-body-link" href="https://www.academia.edu/95863856/The_ombudsman_master_bridge_builder_or_quixotic_defender_of_human_rights">The ombudsman: master bridge builder or quixotic defender of human rights?</a><div class="ds-related-work--metadata"><a class="js-related-work-grid-card-author ds2-5-body-sm ds2-5-body-link" data-author-id="152642847" href="https://ugent.academia.edu/IvoCarlens">Ivo Carlens</a></div><p class="ds-related-work--metadata ds2-5-body-xs">2010</p><div class="ds-related-work--ctas"><button class="ds2-5-text-link ds2-5-text-link--inline js-swp-download-button" data-signup-modal="{"location":"wsj-grid-card-download-pdf-modal","work_title":"The ombudsman: master bridge builder or quixotic defender of human rights?","attachmentId":97925830,"attachmentType":"pdf","work_url":"https://www.academia.edu/95863856/The_ombudsman_master_bridge_builder_or_quixotic_defender_of_human_rights","alternativeTracking":true}"><span class="material-symbols-outlined" style="font-size: 18px" translate="no">download</span><span class="ds2-5-text-link__content">Download free PDF</span></button><a class="ds2-5-text-link ds2-5-text-link--inline js-related-work-grid-card-view-pdf" href="https://www.academia.edu/95863856/The_ombudsman_master_bridge_builder_or_quixotic_defender_of_human_rights"><span class="ds2-5-text-link__content">View PDF</span><span class="material-symbols-outlined" style="font-size: 18px" translate="no">chevron_right</span></a></div></div><div class="ds-related-work--container js-related-work-sidebar-card" data-collection-position="16" data-entity-id="34283626" data-sort-order="default"><a class="ds-related-work--title js-related-work-grid-card-title ds2-5-body-md ds2-5-body-link" href="https://www.academia.edu/34283626/The_Informational_Ombudsman_Fixing_Open_Government_by_Institutional_Design">The Informational Ombudsman: Fixing Open Government by Institutional Design</a><div class="ds-related-work--metadata"><a class="js-related-work-grid-card-author ds2-5-body-sm ds2-5-body-link" data-author-id="4582869" href="https://florida.academia.edu/MarkFenster">Mark Fenster</a></div><p class="ds-related-work--metadata ds2-5-body-xs">International Journal of Open Governments/ Revue Internationale des Governments Ouverts </p><div class="ds-related-work--ctas"><button class="ds2-5-text-link ds2-5-text-link--inline js-swp-download-button" data-signup-modal="{"location":"wsj-grid-card-download-pdf-modal","work_title":"The Informational Ombudsman: Fixing Open Government by Institutional Design","attachmentId":54189698,"attachmentType":"pdf","work_url":"https://www.academia.edu/34283626/The_Informational_Ombudsman_Fixing_Open_Government_by_Institutional_Design","alternativeTracking":true}"><span class="material-symbols-outlined" style="font-size: 18px" translate="no">download</span><span class="ds2-5-text-link__content">Download free PDF</span></button><a class="ds2-5-text-link ds2-5-text-link--inline js-related-work-grid-card-view-pdf" href="https://www.academia.edu/34283626/The_Informational_Ombudsman_Fixing_Open_Government_by_Institutional_Design"><span class="ds2-5-text-link__content">View PDF</span><span class="material-symbols-outlined" style="font-size: 18px" translate="no">chevron_right</span></a></div></div><div class="ds-related-work--container js-related-work-sidebar-card" data-collection-position="17" data-entity-id="52954674" data-sort-order="default"><a class="ds-related-work--title js-related-work-grid-card-title ds2-5-body-md ds2-5-body-link" href="https://www.academia.edu/52954674/Strengthening_the_Asian_Ombudsman_Association_and_the_Ombudsman_Institutions_of_Asia">Strengthening the Asian Ombudsman Association and the Ombudsman Institutions of Asia</a><div class="ds-related-work--metadata"><a class="js-related-work-grid-card-author ds2-5-body-sm ds2-5-body-link" data-author-id="154562218" href="https://independent.academia.edu/MohammadWaseem53">Mohammad Waseem</a></div><p class="ds-related-work--metadata ds2-5-body-xs">2011</p><div class="ds-related-work--ctas"><button class="ds2-5-text-link ds2-5-text-link--inline js-swp-download-button" data-signup-modal="{"location":"wsj-grid-card-download-pdf-modal","work_title":"Strengthening the Asian Ombudsman Association and the Ombudsman Institutions of Asia","attachmentId":69967199,"attachmentType":"pdf","work_url":"https://www.academia.edu/52954674/Strengthening_the_Asian_Ombudsman_Association_and_the_Ombudsman_Institutions_of_Asia","alternativeTracking":true}"><span class="material-symbols-outlined" style="font-size: 18px" translate="no">download</span><span class="ds2-5-text-link__content">Download free PDF</span></button><a class="ds2-5-text-link ds2-5-text-link--inline js-related-work-grid-card-view-pdf" href="https://www.academia.edu/52954674/Strengthening_the_Asian_Ombudsman_Association_and_the_Ombudsman_Institutions_of_Asia"><span class="ds2-5-text-link__content">View PDF</span><span class="material-symbols-outlined" style="font-size: 18px" translate="no">chevron_right</span></a></div></div><div class="ds-related-work--container js-related-work-sidebar-card" data-collection-position="18" data-entity-id="97988895" data-sort-order="default"><a class="ds-related-work--title js-related-work-grid-card-title ds2-5-body-md ds2-5-body-link" href="https://www.academia.edu/97988895/Public_Services_Ombudsman_and_State_Law_Democracy_Political_and_Organizational_Analysis">Public Services, Ombudsman, and State Law-Democracy: Political and Organizational Analysis</a><div class="ds-related-work--metadata"><a class="js-related-work-grid-card-author ds2-5-body-sm ds2-5-body-link" data-author-id="160617914" href="https://independent.academia.edu/FitraNurhakim1">Fitra Nurhakim</a></div><p class="ds-related-work--metadata ds2-5-body-xs">Proceedings of the Third International Conference Administration Science, ICAS 2021, September 15 2021, Bandung, Indonesia, 2022</p><div class="ds-related-work--ctas"><button class="ds2-5-text-link ds2-5-text-link--inline js-swp-download-button" data-signup-modal="{"location":"wsj-grid-card-download-pdf-modal","work_title":"Public Services, Ombudsman, and State Law-Democracy: Political and Organizational Analysis","attachmentId":99462558,"attachmentType":"pdf","work_url":"https://www.academia.edu/97988895/Public_Services_Ombudsman_and_State_Law_Democracy_Political_and_Organizational_Analysis","alternativeTracking":true}"><span class="material-symbols-outlined" style="font-size: 18px" translate="no">download</span><span class="ds2-5-text-link__content">Download free PDF</span></button><a class="ds2-5-text-link ds2-5-text-link--inline js-related-work-grid-card-view-pdf" href="https://www.academia.edu/97988895/Public_Services_Ombudsman_and_State_Law_Democracy_Political_and_Organizational_Analysis"><span class="ds2-5-text-link__content">View PDF</span><span class="material-symbols-outlined" style="font-size: 18px" translate="no">chevron_right</span></a></div></div><div class="ds-related-work--container js-related-work-sidebar-card" data-collection-position="19" data-entity-id="2246611" data-sort-order="default"><a class="ds-related-work--title js-related-work-grid-card-title ds2-5-body-md ds2-5-body-link" href="https://www.academia.edu/2246611/The_European_Ombudsman_a_modern_Defensor_Civitatis_of_EU_citizens_M_Gobbi_en_">The European Ombudsman: a modern Defensor Civitatis of EU citizens - M.Gobbi - [en] </a><div class="ds-related-work--metadata"><a class="js-related-work-grid-card-author ds2-5-body-sm ds2-5-body-link" data-author-id="1399915" href="https://urbinoc.academia.edu/MauroGobbi">Mauro Gobbi</a></div><div class="ds-related-work--ctas"><button class="ds2-5-text-link ds2-5-text-link--inline js-swp-download-button" data-signup-modal="{"location":"wsj-grid-card-download-pdf-modal","work_title":"The European Ombudsman: a modern Defensor Civitatis of EU citizens - M.Gobbi - [en] ","attachmentId":30298452,"attachmentType":"pdf","work_url":"https://www.academia.edu/2246611/The_European_Ombudsman_a_modern_Defensor_Civitatis_of_EU_citizens_M_Gobbi_en_","alternativeTracking":true}"><span class="material-symbols-outlined" style="font-size: 18px" translate="no">download</span><span class="ds2-5-text-link__content">Download free PDF</span></button><a class="ds2-5-text-link ds2-5-text-link--inline js-related-work-grid-card-view-pdf" href="https://www.academia.edu/2246611/The_European_Ombudsman_a_modern_Defensor_Civitatis_of_EU_citizens_M_Gobbi_en_"><span class="ds2-5-text-link__content">View PDF</span><span class="material-symbols-outlined" style="font-size: 18px" translate="no">chevron_right</span></a></div></div><div class="ds-related-work--container js-related-work-sidebar-card" data-collection-position="20" data-entity-id="39129610" data-sort-order="default"><a class="ds-related-work--title js-related-work-grid-card-title ds2-5-body-md ds2-5-body-link" href="https://www.academia.edu/39129610/Some_Reflections_on_the_Legislative_Context_of_the_Hong_Kong_Ombudsman">Some Reflections on the Legislative Context of the Hong Kong Ombudsman</a><div class="ds-related-work--metadata"><a class="js-related-work-grid-card-author ds2-5-body-sm ds2-5-body-link" data-author-id="113077861" href="https://city.academia.edu/antoncooray">anton cooray</a></div><p class="ds-related-work--metadata ds2-5-body-xs">17 Asia Pacific Law Review 53, 2009</p><div class="ds-related-work--ctas"><button class="ds2-5-text-link ds2-5-text-link--inline js-swp-download-button" data-signup-modal="{"location":"wsj-grid-card-download-pdf-modal","work_title":"Some Reflections on the Legislative Context of the Hong Kong Ombudsman","attachmentId":59251145,"attachmentType":"pdf","work_url":"https://www.academia.edu/39129610/Some_Reflections_on_the_Legislative_Context_of_the_Hong_Kong_Ombudsman","alternativeTracking":true}"><span class="material-symbols-outlined" style="font-size: 18px" translate="no">download</span><span class="ds2-5-text-link__content">Download free PDF</span></button><a class="ds2-5-text-link ds2-5-text-link--inline js-related-work-grid-card-view-pdf" href="https://www.academia.edu/39129610/Some_Reflections_on_the_Legislative_Context_of_the_Hong_Kong_Ombudsman"><span class="ds2-5-text-link__content">View PDF</span><span class="material-symbols-outlined" style="font-size: 18px" translate="no">chevron_right</span></a></div></div><div class="ds-related-work--container js-related-work-sidebar-card" data-collection-position="21" data-entity-id="5480252" data-sort-order="default"><a class="ds-related-work--title js-related-work-grid-card-title ds2-5-body-md ds2-5-body-link" href="https://www.academia.edu/5480252/Illusory_Ethics_Legal_Barriers_to_an_Ombudsmans_Compliance_with_Accepted_Ethical_Standards">Illusory Ethics: Legal Barriers to an Ombudsman's Compliance with Accepted Ethical Standards</a><div class="ds-related-work--metadata"><a class="js-related-work-grid-card-author ds2-5-body-sm ds2-5-body-link" data-author-id="7704845" href="https://independent.academia.edu/ScottVanSoye">Scott Van Soye</a></div><p class="ds-related-work--metadata ds2-5-body-xs">2012</p><div class="ds-related-work--ctas"><button class="ds2-5-text-link ds2-5-text-link--inline js-swp-download-button" data-signup-modal="{"location":"wsj-grid-card-download-pdf-modal","work_title":"Illusory Ethics: Legal Barriers to an Ombudsman's Compliance with Accepted Ethical Standards","attachmentId":49276964,"attachmentType":"pdf","work_url":"https://www.academia.edu/5480252/Illusory_Ethics_Legal_Barriers_to_an_Ombudsmans_Compliance_with_Accepted_Ethical_Standards","alternativeTracking":true}"><span class="material-symbols-outlined" style="font-size: 18px" translate="no">download</span><span class="ds2-5-text-link__content">Download free PDF</span></button><a class="ds2-5-text-link ds2-5-text-link--inline js-related-work-grid-card-view-pdf" href="https://www.academia.edu/5480252/Illusory_Ethics_Legal_Barriers_to_an_Ombudsmans_Compliance_with_Accepted_Ethical_Standards"><span class="ds2-5-text-link__content">View PDF</span><span class="material-symbols-outlined" style="font-size: 18px" translate="no">chevron_right</span></a></div></div><div class="ds-related-work--container js-related-work-sidebar-card" data-collection-position="22" data-entity-id="73760303" data-sort-order="default"><a class="ds-related-work--title js-related-work-grid-card-title ds2-5-body-md ds2-5-body-link" href="https://www.academia.edu/73760303/Ombudsman_a_brazilian_danish_approach">Ombudsman: a brazilian-danish approach</a><div class="ds-related-work--metadata"><a class="js-related-work-grid-card-author ds2-5-body-sm ds2-5-body-link" data-author-id="36540993" href="https://independent.academia.edu/ShirleiMello">Shirlei Mello</a><span>, </span><a class="js-related-work-grid-card-author ds2-5-body-sm ds2-5-body-link" data-author-id="321960799" href="https://independent.academia.edu/StenB%C3%B8nsing">Sten Bønsing</a></div><p class="ds-related-work--metadata ds2-5-body-xs">2018</p><div class="ds-related-work--ctas"><button class="ds2-5-text-link ds2-5-text-link--inline js-swp-download-button" data-signup-modal="{"location":"wsj-grid-card-download-pdf-modal","work_title":"Ombudsman: a brazilian-danish approach","attachmentId":82155488,"attachmentType":"pdf","work_url":"https://www.academia.edu/73760303/Ombudsman_a_brazilian_danish_approach","alternativeTracking":true}"><span class="material-symbols-outlined" style="font-size: 18px" translate="no">download</span><span class="ds2-5-text-link__content">Download free PDF</span></button><a class="ds2-5-text-link ds2-5-text-link--inline js-related-work-grid-card-view-pdf" href="https://www.academia.edu/73760303/Ombudsman_a_brazilian_danish_approach"><span class="ds2-5-text-link__content">View PDF</span><span class="material-symbols-outlined" style="font-size: 18px" translate="no">chevron_right</span></a></div></div><div class="ds-related-work--container js-related-work-sidebar-card" data-collection-position="23" data-entity-id="98265900" data-sort-order="default"><a class="ds-related-work--title js-related-work-grid-card-title ds2-5-body-md ds2-5-body-link" href="https://www.academia.edu/98265900/Ombudsman_Institute_Basic_Models_and_Problems_of_Reception_in_Constitutional_Law">Ombudsman Institute: Basic Models and Problems of Reception in Constitutional Law</a><div class="ds-related-work--metadata"><a class="js-related-work-grid-card-author ds2-5-body-sm ds2-5-body-link" data-author-id="241636784" href="https://independent.academia.edu/OlenaSinkevych">Olena Sinkevych</a></div><p class="ds-related-work--metadata ds2-5-body-xs">Revista Amazonia Investiga, 2020</p><div class="ds-related-work--ctas"><button class="ds2-5-text-link ds2-5-text-link--inline js-swp-download-button" data-signup-modal="{"location":"wsj-grid-card-download-pdf-modal","work_title":"Ombudsman Institute: Basic Models and Problems of Reception in Constitutional Law","attachmentId":99664980,"attachmentType":"pdf","work_url":"https://www.academia.edu/98265900/Ombudsman_Institute_Basic_Models_and_Problems_of_Reception_in_Constitutional_Law","alternativeTracking":true}"><span class="material-symbols-outlined" style="font-size: 18px" translate="no">download</span><span class="ds2-5-text-link__content">Download free PDF</span></button><a class="ds2-5-text-link ds2-5-text-link--inline js-related-work-grid-card-view-pdf" href="https://www.academia.edu/98265900/Ombudsman_Institute_Basic_Models_and_Problems_of_Reception_in_Constitutional_Law"><span class="ds2-5-text-link__content">View PDF</span><span class="material-symbols-outlined" style="font-size: 18px" translate="no">chevron_right</span></a></div></div><div class="ds-related-work--container js-related-work-sidebar-card" data-collection-position="24" data-entity-id="117102316" data-sort-order="default"><a class="ds-related-work--title js-related-work-grid-card-title ds2-5-body-md ds2-5-body-link" href="https://www.academia.edu/117102316/ON_LOCAL_GOVERNMENTS_OMBUDSMAN_IN_TURKEY_A_COMPARATIVE_ANALYSIS_WITH_THE_LOCAL_GOVERNMENTS_OMBUDSMAN_IN_UK_AND_ITALY">ON LOCAL GOVERNMENTS OMBUDSMAN IN TURKEY: A COMPARATIVE ANALYSIS WITH THE LOCAL GOVERNMENTS OMBUDSMAN IN UK AND ITALY</a><div class="ds-related-work--metadata"><a class="js-related-work-grid-card-author ds2-5-body-sm ds2-5-body-link" data-author-id="18462892" href="https://gumushane.academia.edu/KadirDo%C4%9Fan">Kadir Caner Doğan</a></div><p class="ds-related-work--metadata ds2-5-body-xs">Revista de Gestao Social e Ambiental, 2024</p><div class="ds-related-work--ctas"><button class="ds2-5-text-link ds2-5-text-link--inline js-swp-download-button" data-signup-modal="{"location":"wsj-grid-card-download-pdf-modal","work_title":"ON LOCAL GOVERNMENTS OMBUDSMAN IN TURKEY: A COMPARATIVE ANALYSIS WITH THE LOCAL GOVERNMENTS OMBUDSMAN IN UK AND ITALY","attachmentId":113049915,"attachmentType":"pdf","work_url":"https://www.academia.edu/117102316/ON_LOCAL_GOVERNMENTS_OMBUDSMAN_IN_TURKEY_A_COMPARATIVE_ANALYSIS_WITH_THE_LOCAL_GOVERNMENTS_OMBUDSMAN_IN_UK_AND_ITALY","alternativeTracking":true}"><span class="material-symbols-outlined" style="font-size: 18px" translate="no">download</span><span class="ds2-5-text-link__content">Download free PDF</span></button><a class="ds2-5-text-link ds2-5-text-link--inline js-related-work-grid-card-view-pdf" href="https://www.academia.edu/117102316/ON_LOCAL_GOVERNMENTS_OMBUDSMAN_IN_TURKEY_A_COMPARATIVE_ANALYSIS_WITH_THE_LOCAL_GOVERNMENTS_OMBUDSMAN_IN_UK_AND_ITALY"><span class="ds2-5-text-link__content">View PDF</span><span class="material-symbols-outlined" style="font-size: 18px" translate="no">chevron_right</span></a></div></div></div></div></div></div><div class="footer--content"><ul class="footer--main-links hide-on-mobile"><li><a href="https://www.academia.edu/about">About</a></li><li><a href="https://www.academia.edu/press">Press</a></li><li><a rel="nofollow" href="https://medium.com/academia">Blog</a></li><li><a href="https://www.academia.edu/documents">Papers</a></li><li><a href="https://www.academia.edu/topics">Topics</a></li><li><a href="https://www.academia.edu/hiring"><svg style="width: 13px; height: 13px; position: relative; bottom: -1px;" aria-hidden="true" focusable="false" data-prefix="fas" data-icon="briefcase" class="svg-inline--fa fa-briefcase fa-w-16" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path fill="currentColor" d="M320 336c0 8.84-7.16 16-16 16h-96c-8.84 0-16-7.16-16-16v-48H0v144c0 25.6 22.4 48 48 48h416c25.6 0 48-22.4 48-48V288H320v48zm144-208h-80V80c0-25.6-22.4-48-48-48H176c-25.6 0-48 22.4-48 48v48H48c-25.6 0-48 22.4-48 48v80h512v-80c0-25.6-22.4-48-48-48zm-144 0H192V96h128v32z"></path></svg> <strong>We're Hiring!</strong></a></li><li><a href="https://support.academia.edu/"><svg style="width: 12px; height: 12px; position: relative; bottom: -1px;" aria-hidden="true" focusable="false" data-prefix="fas" data-icon="question-circle" class="svg-inline--fa fa-question-circle fa-w-16" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path fill="currentColor" d="M504 256c0 136.997-111.043 248-248 248S8 392.997 8 256C8 119.083 119.043 8 256 8s248 111.083 248 248zM262.655 90c-54.497 0-89.255 22.957-116.549 63.758-3.536 5.286-2.353 12.415 2.715 16.258l34.699 26.31c5.205 3.947 12.621 3.008 16.665-2.122 17.864-22.658 30.113-35.797 57.303-35.797 20.429 0 45.698 13.148 45.698 32.958 0 14.976-12.363 22.667-32.534 33.976C247.128 238.528 216 254.941 216 296v4c0 6.627 5.373 12 12 12h56c6.627 0 12-5.373 12-12v-1.333c0-28.462 83.186-29.647 83.186-106.667 0-58.002-60.165-102-116.531-102zM256 338c-25.365 0-46 20.635-46 46 0 25.364 20.635 46 46 46s46-20.636 46-46c0-25.365-20.635-46-46-46z"></path></svg> <strong>Help Center</strong></a></li></ul><ul class="footer--research-interests"><li>Find new research papers in:</li><li><a href="https://www.academia.edu/Documents/in/Physics">Physics</a></li><li><a href="https://www.academia.edu/Documents/in/Chemistry">Chemistry</a></li><li><a href="https://www.academia.edu/Documents/in/Biology">Biology</a></li><li><a href="https://www.academia.edu/Documents/in/Health_Sciences">Health Sciences</a></li><li><a href="https://www.academia.edu/Documents/in/Ecology">Ecology</a></li><li><a href="https://www.academia.edu/Documents/in/Earth_Sciences">Earth Sciences</a></li><li><a href="https://www.academia.edu/Documents/in/Cognitive_Science">Cognitive Science</a></li><li><a href="https://www.academia.edu/Documents/in/Mathematics">Mathematics</a></li><li><a href="https://www.academia.edu/Documents/in/Computer_Science">Computer Science</a></li></ul><ul class="footer--legal-links hide-on-mobile"><li><a href="https://www.academia.edu/terms">Terms</a></li><li><a href="https://www.academia.edu/privacy">Privacy</a></li><li><a href="https://www.academia.edu/copyright">Copyright</a></li><li>Academia ©2024</li></ul></div> </body> </html>