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class="nav-link w-nav-link">Pricing</a><a href="/customers" class="nav-link w-nav-link">Customers</a><div data-hover="false" data-delay="0" class="dropdown w-dropdown"><div class="dropdown-toggle-nav _2 w-dropdown-toggle"><div class="nav-link-drop">Resources</div><div class="icon-2-nav w-icon-dropdown-toggle"></div></div><nav class="dropdown-list-3-nav w-dropdown-list"><div class="div-grid-navbar"><div class="w-layout-grid grid-dropdown-nav _3"><div class="dropdown-title-nav"><div class="nav-heading">Using Countly</div><div class="dropdown-txt-nav">Everything you need to navigate through your data</div></div><div class="dropdown-boxlink-nav"><a href="https://support.count.ly/hc/en-us" target="_blank" class="dropdown-link-nav w-inline-block"><div class="icon-nav turquoise"><img src="https://cdn.prod.website-files.com/61c1b7c3e2f3805325be4594/6331813602c436df2c176869_Create%20outstanding%20p.svg" loading="eager" alt="Page facing up emoji representing Countly 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CLOUD</span></div></div></div></nav><div data-w-id="76a9ed73-e6a2-1a25-269a-2fbd8ffcbc46" class="block-drop-down-button-nav"><div class="drop-down-button-nav"><div>Get Countly </div><div class="icon-arrow-down-nav w-icon-dropdown-toggle"></div></div><div class="div-grid-navbar-button"><div id="w-node-_76a9ed73-e6a2-1a25-269a-2fbd8ffcbc4c-8ffcbc46" class="block-button-nav"><div class="block-button-nav-plan"><div class="tag-text-12px">COUNTLY FLEX | <span class="text-span-grey">CLOUD</span></div><a id="w-node-_76a9ed73-e6a2-1a25-269a-2fbd8ffcbc52-8ffcbc46" data-w-id="76a9ed73-e6a2-1a25-269a-2fbd8ffcbc52" href="https://flex.countly.com/#/account/create" target="_blank" class="dropdown-box-link-button w-inline-block"><div class="link-heading-button-nav"><span class="font-20px">🚀 </span> Get started with Flex <span class="text-spand-blackarrow">-></span></div><div class="text-block-subheading-button-nav"><span class="medium-font">Start free, and scale as your app gains more monthly active users.</span> Your success is our success.</div></a></div><div class="div-line-button-nav"></div><div class="block-button-nav-plan"><div class="tag-text-12px">COUNTLY ENTERPRISE | <span class="text-span-grey">SELF-HOSTED OR CLOUD</span></div><a id="w-node-_76a9ed73-e6a2-1a25-269a-2fbd8ffcbc63-8ffcbc46" data-w-id="76a9ed73-e6a2-1a25-269a-2fbd8ffcbc63" href="/demo" class="dropdown-box-link-button w-inline-block"><div class="link-heading-button-nav"><span class="font-20px">💬 </span> Talk to an Enterprise expert <span class="text-spand-blackarrow">-></span></div><div class="text-block-subheading-button-nav"><span class="medium-font">Join us for a live demo to see how Countly can help you</span> build an ideal product experience.</div></a></div></div></div></div></div></div></div><div class="features-main-section"><div class="container-back-link w-container"><a href="/features" class="link-feature"><span class="text-spand-blackarrow">←</span> Back to features page</a></div><div class="container-features w-container"><div class="block-main-features"><h1 class="center">Surveys</h1><div class="text-block-features-subtitle">Get the crucial insights to become data-driven and build apps and websites that users love.</div><div class="collection-list-wrapper-4 w-dyn-list"><div role="list" class="collection-list-features-edition-tag w-dyn-items"><div role="listitem" class="collection-item-feature-editions-tag w-dyn-item"><div>Included in Countly Enterprise </div></div><div role="listitem" class="collection-item-feature-editions-tag w-dyn-item"><div>Countly Flex add-on</div></div></div></div><div class="benefits"><div class="rich-block-features-csm w-richtext"><h4>Multiple options on question type, for the right feedback type</h4><p>Open-ended, multiple choice, single choice, or drop-down lists - these are only a few of the question types you can opt for.</p></div></div><div class="benefits"><div class="rich-block-features-csm w-richtext"><h4>100% customizable questions for the insights that matter</h4><p>Ask the questions important to your teams to understand your users and focus your product decisions on user feedback.</p></div></div><div class="benefits"><div class="rich-block-features-csm w-richtext"><h4>Target users on their properties or behavior</h4><p>Get feedback from users grouped on the basis of properties such as device or behaviors such as events performed.</p></div></div><div class="description"><div class="rich-block-features-csm w-richtext"><h3>Creating an experience that users love starts with one thing - insights</h3><p>Surveys can get you the insights that can be easily missed, right from the users you cater to. </p><p>With customizable questions, personalizable appearance, and targeting on the basis of properties or behaviors, Surveys enables you to speak to the users you want, while optimizing response rate, so that you can be truly data-driven.</p></div></div></div></div></div><div class="section-rich-content"><div class="container-default-5rem-up w-container"><div class="block-hero"><div class="questions-features"><h2>Ask what do your users and visitors think about their CX</h2><div class="div-line-features"><div>Why are some users signing in 50% less in the past month than in the previous month?</div></div><div class="div-line-features"><div>What is the general feeling our visitors have about our website/app?</div></div><div class="div-line-features"><div>What do users like the most about the new feature?</div></div><div class="div-line-features"><div>Why did users bounce after selecting an item but before checkout?</div></div></div></div><div class="block-rich-feature"><h2>Enrich your product analytics by combining Surveys with…</h2><div class="w-layout-grid grid-feature-rich"><div id="w-node-_43f7fef7-3dc2-af4e-280e-e53a620a8395-010e4fc0" class="card-feature-rich violet"><div class="block-txt-cards-top"><div class="rich-block-features-csm w-richtext"><h5><strong>Push Notifications</strong></h5><p>To re-engage dissatisfied users with specific campaigns.</p></div></div><a href="https://countly.com/feature/push-notifications" class="link-green-richt-text w-inline-block"><div>Learn more<span class="text-span-arrow">→</span></div></a></div><div id="w-node-_43f7fef7-3dc2-af4e-280e-e53a620a839b-010e4fc0" class="card-feature-rich yellow"><div class="block-txt-cards-top"><div class="rich-block-features-csm w-richtext"><h5><strong>Remote Config</strong></h5><p>To get feedback on which version of an update your users like.</p></div></div><a href="https://countly.com/feature/remote-config" class="link-green-richt-text w-inline-block"><div>Learn more<span class="text-span-arrow">→</span></div></a></div></div></div></div></div><div class="three-small-cards"><div class="container-default w-container"><div class="div-block-features-smallcard"><h2>Resources related to the Surveys feature</h2><div class="w-layout-grid grid-3-mini-cards features"><div class="block-mini-card-feature"><h3 class="font-24px-semibold">Surveys User Guide</h3><a href="https://support.count.ly/hc/en-us/articles/4652903481753-Feedback-Surveys-NPS-and-Ratings-#surveys" class="block-link-green w-inline-block"><div>Discover<span class="text-span-arrow">→</span></div></a></div><div class="block-mini-card-feature w-condition-invisible"><h3 class="font-24px-semibold w-dyn-bind-empty"></h3><a href="#" class="block-link-green w-inline-block"><div class="txt-link">Discover<span class="text-span-arrow">→</span></div></a></div><div class="block-mini-card-feature w-condition-invisible"><h3 class="font-24px-semibold w-dyn-bind-empty"></h3><a href="#" class="block-link-green w-inline-block"><div class="txt-link">Discover <span class="text-span-arrow">→</span></div></a></div></div></div></div></div><div class="top-features-section"><div class="container-default w-container"><div class="margin-7-5rem-up"><h2 class="font-32px-semibold">Explore more features</h2></div><div class="features-small-cards w-dyn-list"><div role="list" class="collection-list-features w-dyn-items"><div role="listitem" class="collection-item-features w-dyn-item"><a href="/feature/authentication" class="features-small-card w-inline-block"><img src="https://cdn.prod.website-files.com/62039dc69cd2dbf94de461fd/635a6a5eaac5000fc390a570_authentication-authorization.svg" loading="lazy" alt="Authentication" class="image-11"/><div class="block-txt-cards-top"><div class="font-20px-medium">Authentication</div><div class="font-16px">Speed up Countly users’ login processes.</div></div></a></div><div role="listitem" class="collection-item-features w-dyn-item"><a href="/feature/drill" class="features-small-card w-inline-block"><img src="https://cdn.prod.website-files.com/62039dc69cd2dbf94de461fd/635a6e3fc66f9dd403446d01_drill.svg" loading="lazy" alt="Drill" class="image-11"/><div class="block-txt-cards-top"><div class="font-20px-medium">Drill</div><div class="font-16px">Answer complex questions 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