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</section> <!-- Notification Messages --> <div class="alert alert-with-close notice" id="noticeajax" style="display:none;"></div> <div class="c-wrapper"> <section class="main content rounded-6 min-height-on-desktop fc-portal-solution-home" id="solutions-index-home"> <h2 class="heading">Knowledge base</h2> <div class="cs-s"> <h3 class="heading"><a href="/support/solutions/42000062381">Getting Started</a></h3> <div class="cs-g-c"> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/42000095099" title="Site Basics"> Site Basics <span class='item-count'>5</span></a> </div> <ul> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/42000046848-welcome-to-oer-commons">Welcome to OER Commons</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/42000046846-introduction-to-oer">Introduction to OER</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/42000014859-create-an-account">Create an account</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/42000046847-site-terminology">Site Terminology</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/42000046845-usage-rights">Usage Rights</a> </div> </li> </ul> </section> </div> </div> <div class="cs-s"> <h3 class="heading"><a href="/support/solutions/42000062383">Find Content</a></h3> <div class="cs-g-c"> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/42000101793" title="Find Content"> Find Content <span class='item-count'>8</span></a> </div> <ul> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/42000046863-search-for-content">Search for content</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/42000046864-refine-your-search">Refine your search</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/42000046865-use-advanced-search">Use advanced search</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/42000046866-browse-collections">Browse collections</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/42000046867-browse-by-content-provider">Browse by content provider</a> </div> </li> </ul><a href="/support/solutions/folders/42000101793" class="see-more">View all 8</a> </section> </div> </div> <div class="cs-s"> <h3 class="heading"><a href="/support/solutions/42000062384">Create Content</a></h3> <div class="cs-g-c"> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/42000095105" title="Author"> Author <span class='item-count'>7</span></a> </div> <ul> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/42000020983-resource-quality-guidelines">Resource Quality Guidelines</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/42000046851-import-from-google-docs">Import from Google Docs</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/42000067049-create-a-resource-with-open-author">Create a resource with Open Author</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/42000067481-supported-file-types">Supported file types</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/42000068081-import-a-word-document-from-onedrive">Import a Word Document from OneDrive</a> </div> </li> </ul><a href="/support/solutions/folders/42000095105" class="see-more">View all 7</a> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/42000095106" title="Submit"> Submit <span class='item-count'>5</span></a> </div> <ul> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/42000107074-oer-commons-collection-policy">OER Commons Collection Policy</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/42000046849-submit-oer">Submit OER</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/42000046850-submission-guidelines">Submission Guidelines</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/42000046852-bulk-import-a-set-of-resources">Bulk import a set of resources</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/42000046853-import-resources-with-the-bulk-import-template">Import Resources with the Bulk Import Template</a> </div> </li> </ul> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/42000095107" title="Remix"> Remix <span class='item-count'>3</span></a> </div> <ul> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/42000046860-remix-a-resource">Remix a resource</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/42000046861-describe-your-remix">Describe your remix</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/42000046862-publish-your-remix">Publish your remix</a> </div> </li> </ul> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/42000101798" title="Metadata Descriptions and Vocabularies"> Metadata Descriptions and Vocabularies <span class='item-count'>5</span></a> </div> <ul> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/42000046904-metadata">Metadata</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/42000046905-education-levels">Education Levels</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/42000046907-subjects">Subjects</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/42000046908-material-types-">Material Types*</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/42000060556-accessibility-tags">Accessibility Tags</a> </div> </li> </ul> </section> </div> </div> <div class="cs-s"> <h3 class="heading"><a href="/support/solutions/42000062385">Evaluate Content</a></h3> <div class="cs-g-c"> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/42000095108" title="Evaluate"> Evaluate <span class='item-count'>7</span></a> </div> <ul> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/42000046871-align-to-standards">Align to standards</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/42000046872-apply-a-star-rating">Apply a star rating</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/42000046873-leave-a-comment">Leave a comment</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/42000046874-use-the-achieve-rubrics">Use the Achieve Rubrics</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/42000088598-report-a-resource">Report a Resource</a> </div> </li> </ul><a href="/support/solutions/folders/42000095108" class="see-more">View all 7</a> </section> </div> </div> <div class="cs-s"> <h3 class="heading"><a href="/support/solutions/42000067536">Deliver Content to Students</a></h3> <div class="cs-g-c"> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/42000095109" title="LMS Integrations"> LMS Integrations <span class='item-count'>9</span></a> </div> <ul> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/42000046901-google-classroom-integration">Google Classroom Integration</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/42000098529-lti-1-3-troubleshooting-and-technical-documentation">LTI 1.3 Troubleshooting and Technical Documentation</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/42000098532-how-to-install-the-lti-1-3-tool-in-canvas">How to Install the LTI 1.3 Tool in Canvas</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/42000098533-using-the-canvas-lti-1-3-tool">Using the Canvas LTI 1.3 Tool</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/42000098534-how-to-install-the-lti-1-3-tool-in-moodle">How to Install the LTI 1.3 Tool in Moodle</a> </div> </li> </ul><a href="/support/solutions/folders/42000095109" class="see-more">View all 9</a> </section> </div> </div> <div class="cs-s"> <h3 class="heading"><a href="/support/solutions/42000067432">Platform Releases and Roadmap</a></h3> <div class="cs-g-c"> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/42000111008" title="Release Notes and Roadmaps"> Release Notes and Roadmaps <span class='item-count'>2</span></a> </div> <ul> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/42000104089-q3-2023-release-notes">Q3 2023 Release Notes</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/42000096242-8-1-22-v2-5-release-notes">8.1.22 v2.5 Release Notes</a> </div> </li> </ul> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/42000111009" title="New Feature Overviews"> New Feature Overviews <span class='item-count'>8</span></a> </div> <ul> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/42000108505-oer-exchange-q3-2024-beta">OER Exchange Q3 2024 Beta</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/42000107908-hub-and-microsite-analytics-process">Hub and Microsite Analytics Process</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/42000098928-manage-oauth-login-options">Manage OAuth Login Options</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/42000096342-manage-saml-login-options">Manage SAML Login Options</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/42000096341-review-open-author-2-0-content-in-org-admin-dashboard">Review Open Author 2.0 Content in Org Admin Dashboard</a> </div> </li> </ul><a href="/support/solutions/folders/42000111009" class="see-more">View all 8</a> </section> </div> </div> <div class="cs-s"> <h3 class="heading"><a href="/support/solutions/42000062386">Community</a></h3> <div class="cs-g-c"> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/42000095111" title="User Profile"> User Profile <span class='item-count'>5</span></a> </div> <ul> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/42000046884-create-your-profile">Create your profile</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/42000046885-update-your-profile">Update your profile</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/42000046886-create-private-folders">Create private folders</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/42000046887-save-resources-in-folders">Save resources in folders</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/42000046888-manage-account-settings">Manage account settings</a> </div> </li> </ul> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/42000101794" title="Groups"> Groups <span class='item-count'>10</span></a> </div> <ul> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/42000046875-groups">Groups</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/42000046876-create-a-group">Create a Group</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/42000046877-manage-a-group">Manage a group</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/42000046878-group-administrator-permissions">Group administrator permissions</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/42000046879-add-group-members">Add group members</a> </div> </li> </ul><a href="/support/solutions/folders/42000101794" class="see-more">View all 10</a> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/42000101795" title="Hubs"> Hubs <span class='item-count'>11</span></a> </div> <ul> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/42000082906-hub-admin-settings-manual">Hub Admin Settings Manual</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/42000046889-hubs">Hubs</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/42000046890-create-a-hub">Create a hub</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/42000046891-manage-hub-content">Manage hub content</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/42000046892-hub-members">Hub members</a> </div> </li> </ul><a href="/support/solutions/folders/42000101795" class="see-more">View all 11</a> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/42000101797" title="Microsites"> Microsites <span class='item-count'>0</span></a> </div> </section> </div> </div> </section> <section class="sidebar content community-sidebar rounded-6 min-height-on-desktop fc-community-sidebar" id="home-community-sidebar"> <h2 class="heading">Community forums</h2> <p class="intro">Showing recent updates</p> <div></div> <div class="cs-s"> <h3 class="heading"><a href="/support/discussions/42000021906">OER Commons Forums</a></h3> <div class="cs-g-c"> <section class="cs-g topic-list"> <div class="list-lead badge-announcement"> <a href="/support/discussions/forums/42000087072" title="Announcements"> Announcements <span class='item-count'>12</span></a> </div> <ul> <li> <div class="ellipsis"> <a href="/support/discussions/topics/42000307026">Remix Discontinued for Resources Created in Open Author 1.0</a> </div> <div class="help-text"> Posted by <b>Hanaa Ziad</b>, <span class='timeago' title='Mon, 6 May, 2024 at 12:01 PM' data-timeago='2024-05-06 12:01:42 -0700' data-livestamp='2024-05-06 12:01:42 -0700'> 11 months ago </span> <div> <a href='/support/discussions/topics/42000307026/page/last#post-42000319533'>Last Reply</a> by Hanaa Ziad <span class='timeago' title='Mon, 6 May, 2024 at 12:01 PM' data-timeago='2024-05-06 12:01:42 -0700' data-livestamp='2024-05-06 12:01:42 -0700'> 11 months ago </span> </div> </div> </li> <li> <div class="ellipsis"> <a href="/support/discussions/topics/42000297960">5 Minute Survey - Help us Improve OER Commons! </a> </div> <div class="help-text"> Posted by <b>Michelle Brennan</b>, <span class='timeago' title='Thu, 7 Oct, 2021 at 1:46 PM' data-timeago='2021-10-07 13:46:39 -0700' data-livestamp='2021-10-07 13:46:39 -0700'> over 3 years ago </span> <div> <a href='/support/discussions/topics/42000297960/page/last#post-42000316320'>Last Reply</a> by leslie berrie <span class='timeago' title='Sun, 24 Sep, 2023 at 8:11 PM' data-timeago='2023-09-24 20:11:47 -0700' data-livestamp='2023-09-24 20:11:47 -0700'> over 1 year ago </span> </div> </div> </li> <li> <div class="ellipsis"> <a href="/support/discussions/topics/42000005440">Add Resources to your LMS</a> </div> <div class="help-text"> Posted by <b>OER Administrator</b>, <span class='timeago' title='Fri, 13 Mar, 2020 at 1:35 PM' data-timeago='2020-03-13 13:35:51 -0700' data-livestamp='2020-03-13 13:35:51 -0700'> about 5 years ago </span> <div> <a href='/support/discussions/topics/42000005440/page/last#post-42000313686'>Last Reply</a> by Michael Roland <span class='timeago' title='Wed, 1 Mar, 2023 at 7:21 AM' data-timeago='2023-03-01 07:21:11 -0800' data-livestamp='2023-03-01 07:21:11 -0800'> about 2 years ago </span> </div> </div> </li> <a href="/support/discussions/forums/42000087072" class="see-more">See all 12 topics</a></ul> </section> </div> </div> </section> </div> </div> <footer class="footer rounded-6"> <nav class="footer-links page no-padding"> <a href="/support/home" class="active">Home</a> <a href="/support/solutions" class="">Solutions</a> <a href="/support/discussions" class="">Forums</a> <a href="#portal-cookie-info" rel="freshdialog" data-lazy-load="true" class="cookie-link" data-width="450px" title="Why we love Cookies" data-template-footer=""> Cookie policy </a> <div id="portal-cookie-info" class="hide"><textarea> <p>We use cookies to try and give you a better experience in Freshdesk. </p> <p>You can learn more about what kind of cookies we use, why, and how from our <a href="https://www.freshworks.com/privacy/" target="_blank" rel="nofollow">Privacy 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