CINXE.COM

Site has become unusable | Support for AllMusic and SideReel

<!DOCTYPE HTML> <html> <head> <meta http-equiv="X-UA-Compatible" content="IE=edge" /> <meta http-equiv="Content-Type" content="text/html; charset=utf-8" /> <link rel="canonical" href="https://allmedianetwork.helprace.com/i969-site-has-become-unusable" /> <title>Site has become unusable | Support for AllMusic and SideReel</title> <meta property="fb:app_id" content="165951040268379" > <meta property="og:title" content="Site has become unusable" > <meta property="og:description" content="I’m a 20+ year user of this site. Your desire to induce people to sign up for memberships is killing what was once the best musical resource on the internet. Now, it’s literally unusable, with ads covering content. It’s sad. I’ve loved Steve Erlewine’s work. I’m sure this doesn’t make him happy. " > <meta property="og:url" content="https://allmedianetwork.helprace.com/i969-site-has-become-unusable" > <meta property="og:type" content="website" > <meta property="og:image" content="//s3.amazonaws.com/chd-data/data/allmedianetwork/5eed19a6f0171_allmedianetwork_logoicon.png" > <script src="//cdn.helprace.com/js/dist/libs/sentry-20241119-0207-320-44346e629b.js" crossorigin="anonymous"></script> <script> if (window.Sentry) { window.Sentry.init({ dsn: 'https://9e7be488a19247058f8b0556071ca2c8@sentry.io/5169410', release: 'helprace@' + "320", whitelistUrls: [ window.location.hostname, // alias page /helprace\.com/ // page and cdn ], ignoreErrors: [ /SecurityError\: Blocked a frame with origin/, // Bug in auto-fill library of browser 'GUI is not defined', // tmp, po file not loaded, fix later 'Application is not defined', // tmp, po file not loaded, fix later 'null' // no info ] }); window.Sentry.configureScope(function(scope) { scope.setTag("plan", "Self-Service"); scope.setTag("appTickets", "0"); scope.setTag("appCommunity", "1"); scope.setTag("appKB", "1"); scope.setTag("accountId", "7869"); scope.setTag("accountName", "allmedianetwork"); scope.setTag("accountDays", "1624"); }); } window.onerror = function (message, url, line, column, error) { if (error instanceof SyntaxError) { error.stack = url + ':' + line; } window.Sentry && window.Sentry.captureException(error); }; </script> <link href="//cdn.helprace.com/js/dist/css/front-20241119-0207-320-44346e629b.css" type="text/css" rel="stylesheet"/> <!-- Leave for better time/support. 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action=""> <div id="delete-dialog-form"> <div class="dialog__data"> <div class="dialog__item"> <p>Are you sure you want to delete this?</p> </div> </div> <footer class="content-block__footer normal-buttons"> <div class="btns-list"> <button tabindex="1" class="btn btn-blue"> <span class="btn__label">Delete</span> </button> <a tabindex="1" class="btn btn_simple" id="delete-dialog_cancel-btn" href="#" onclick="return false;"> <span class="btn__label">Cancel</span> </a> </div> </footer> </div> </form> <!-- /DIALOG CONTENT --> </section> </div><div id="share-via-email-dialog_mask" class="mask" style="display:none;"></div> <div id="share-via-email-dialog" class="dialog ui-draggable" style="display: none; width:600px;"> <section class="content-block"> <header class="content-block__header dialog__ttl"> <h3 id="share-via-email-dialog-caption">Share by Email</h3> <a class="btn btn_simple dialog__close" tabindex="3" id="share-via-email-dialog_close-btn"> <i class="btn__icon dialog-close">&nbsp;</i> </a> </header> <!-- DIALOG CONTENT --> <form id="share-via-email-form" method="post" action=""> <div id="share-via-email-dialog-form"> <div class="dialog__data"> <div class="dialog__item"> <label class="forms2__label" style="display: inline;">From </label><label id="share-via-email-user-data" class="forms2__label" style="display: inline;"></label> </div> <div class="dialog__item"> <label for="share-via-email-dialog_recipient" class="forms__label_wide">Emails</label> <input tabindex="1" id="share-via-email-dialog_recipient" type="comment" class="text-field text-field_header_small text-field_size_wide" /> </div> <div class="dialog__item"> <label for="share-via-email-dialog_subject" class="forms__label_wide">Subject</label> <input tabindex="1" id="share-via-email-dialog_subject" type="comment" class="text-field text-field_header_small text-field_size_wide" value="Site has become unusable" /> </div> <div class="dialog__item"> <label for="share-via-email-dialog_message" class="forms__label_wide">Message</label> <textarea tabindex="1" id="share-via-email-dialog_message" type="comment" class="textarea textarea_size_wide" cols="40" rows="3"></textarea> </div> <div class="dialog__item"> <h2>Site has become unusable</h2> <p>I’m a 20+ year user of this site. Your desire to induce people to sign up for memberships is killing what was once the best musical resource on the internet. Now, it’s literally unusable, with ads covering content. It’s sad. I’ve loved Steve&#8230;</p> </div> </div> <footer class="content-block__footer normal-buttons"> <div class="btns-list"> <button tabindex="1" class="btn btn-blue"> <span class="btn__label">Send</span> </button> <a tabindex="1" class="btn btn_simple" id="share-via-email-dialog_cancel-btn" href="#" onclick="return false;"> <span class="btn__label">Cancel</span> </a> </div> </footer> </div> </form> <!-- /DIALOG CONTENT --> </section> </div> <!-- topic --> <article class="content-block layout__list" id="item_container"> <div class="content-block__data"> <div class="topic"> <div class="topic__data"> <header class="topic__header"> <div class="topic__controls"> <div class="vote_block" id="item_support_969"> <a data-href="/vote-item/i969-site-has-become-unusable/1" onClick="return false;" rel="nofollow" class="btn" id="vote_action_969"> <span class="btn__label">19</span> <i class="btn__icon fa fa-thumbs-up"></i> </a> <!--On hover hint --> <div class="layer" id="popup-hover_support_969" style="position:absolute; display:none;"> <i class="layer__arrowSpace"></i> <div class="layer__item"> <span class="vote_positive">19</span> people support this </div> </div> </div> </div> <h1><i class="topic__icon icon fa fa_icon_problems fa_color_active fa_20"></i>Site has become unusable</h1> </header> <div class="topic__item topic__item_text"><p>I’m a 20+ year user of this site. Your desire to induce people to sign up for memberships is killing what was once the best musical resource on the internet. Now, it’s literally unusable, with ads covering content. It’s sad. I’ve loved Steve Erlewine’s work. I’m sure this doesn’t make him happy. </p></div> <div class="topic__item topic__item_hasSidebar topic__item_hasSidebar_vCenter"> <div class="user-info"> <a href="/u781-pete-tiernan" class="avatar" showProfileLayer="1939088" > <div style="width: 40px; height: 40px; font-size: 40px; line-height: 40px; display: inline-block; border-radius:50%; color: #FFF; background-color: #FFF;"> <span style="background-color: #57286C; width: 100%; height: 100%; display: block; border-radius:50%; opacity: 0.5; text-align: center; font-size: 0.4em;"> PT </span> </div> </a> <div class="user-info__data user-info__data_simple"> <a class="user-info__name" href="/u781-pete-tiernan" showProfileLayer="1939088">Pete Tiernan</a> <div class="user-info__info"> <div class="user-info__item"> Posted <time class='pseudo-link g-date' scheme='default' datetime='2022-04-03T02:27:06+00:00'></time> </div> </div> </div> </div> <div class="topic__item__sidebar"> <span class="btn btn_simple" id="share_action"> <i class="btn__icon fa fa-share-alt"></i> </span> <div class="layer selected" id="share_action_hint" style="display:none;"> <span class="social-buttons"> <a class="social-buttons__item fab fa-facebook-f" id="facebook-button" href="#" target="_blank"></a> <a class="social-buttons__item fab fa-twitter" id="twitter-button" href="#" target="_blank"></a> <a class="social-buttons__item fab fa-linkedin-in" id="linkedin-button" href="#" target="_blank"></a> <a class="social-buttons__item fa fa-envelope" id="share-via-email-button" title="Share by Email" href="/share-item-via-email/i969-site-has-become-unusable" onclick="return false;"></a> </span> </div> <a class="btn btn_simple btn_follow" id="view_item_follow" data-href="/add-subscription/i969-site-has-become-unusable" onClick="return false;" title="Follow this and subscribe to email notifications"> <i class="btn__icon fa fa-flag"></i> <span class="btn__label">Follow</span> </a> </div> </div> </div> </div> </div> <!-- <footer class="content-block__footer normal-buttons"> <div class="btns-list btns-list_float"> <a class="btn btn-blue" id="view_item_reply_top" href="" onclick="return false;"> <i class="btn__icon fa fa-reply"></i> <span class="btn__label">Reply</span> </a> </div> <div class="clear"></div> </footer> --> </article> <!-- /topic --> <section class="content-block layout__list" id="comments_section"> <header class="content-block__header content-block__header_hasNav"> <div class="content-block__header-main"> <h3>6 replies</h3> </div> <div class="content-block__header-info"> <div class="btns-list"> <a class="btn btn_pill_underline " href="/i969-site-has-become-unusable/1/votes" title="Replies with the most votes first"> <span class="btn__label">Votes</span> </a> <a class="btn btn_pill_underline selected" href="/i969-site-has-become-unusable/1/newest" title="New replies first"> <span class="btn__label">Newest</span> </a> <a class="btn btn_pill_underline " href="/i969-site-has-become-unusable/1/oldest" title="Replies in the order they were provided"> <span class="btn__label">Oldest</span> </a> </div> </div> </header> <div class="content-block__data"> <div class="replies" id="comments_container"> <div id="comment-120971" class="replies__item btn_super-hover"> <div id="item_comment_block_120971" class="btn_super-hover"> <a id="avatar_comment_120971" href="/u1464-ulf-sundin" class="avatar avatar_mid" showProfileLayer="2459220" > <div style="width: 50px; height: 50px; font-size: 50px; line-height: 50px; display: inline-block; border-radius:50%; color: #FFF; background-color: #FFF;"> <span style="background-color: #4B664C; width: 100%; height: 100%; display: block; border-radius:50%; opacity: 0.5; text-align: center; font-size: 0.4em;"> US </span> </div> </a> <div class="replies__data" id="comments__content_120971"> <div class="replies__top"> <div class="replies__controls"> </div> <div class="user-info__data"> <a class="user-info__name" href="/u1464-ulf-sundin" showProfileLayer="2459220"> Ulf Sundin </a> <span class="text_pale">&middot;</span> <time class="pseudo-link g-date" scheme="default" datetime="2024-11-26T18:15:18+00:00"></time> </div> </div> <div class="replies__text" id="comment_content_120971"><p>Yea, right! This once splendid site has become totally irrelevant and non-usable. Unfortunately, I thought that things would improve if I put in some support ($12), but no. Even when the ads disappeared, the functionality is just crap. Discographies don't show, bios don't show, etc, etc. And I'm not even trying to use a phone, but a computer (with Chrome).</p> <p>I really regret that I fooled myself that the $12 fee would make it work.</p></div> <div class="replies__buttons"> <a class="btn btn_simple" id="show_add_comment_form_120971" href="" onclick="return false;"> <i class="btn__icon fa fa-comment"></i> <span class="btn__label">Comment</span> </a> <span class="menu-items" style="display: none;"> </span> </div> </div> </div> <div class="replies__comments"> <div class="replies__comments-item btn_super-hover" id="item_comment_block_120976"> <a id="avatar_comment_120976" href="/u1464-ulf-sundin" class="avatar" showProfileLayer="2459220" > <div style="width: 32px; height: 32px; font-size: 32px; line-height: 32px; display: inline-block; border-radius:50%; color: #FFF; background-color: #FFF;"> <span style="background-color: #4B664C; width: 100%; height: 100%; display: block; border-radius:50%; opacity: 0.5; text-align: center; font-size: 0.4em;"> US </span> </div> </a> <div id="comment-120976" class="replies__comments-data"> <div class=""> <a class="user-info__name" href="/u1464-ulf-sundin" showProfileLayer="2459220"> Ulf Sundin </a> <span class="text_pale">&middot;</span> <time class="pseudo-link g-date" scheme="default" datetime="2024-11-26T18:20:13+00:00"></time> </div> <div class="replies__comments-text" id="comment_content_120976"><p>Alright I tried Edge, and now at least the basic functionality is there. So far no http error 400, and I can see discographies and bios. </p> <p>But there are still ads cluttering the screen. Not as many as before, but still there</p></div> <div class="replies__buttons"> <span class="menu-items" style="display: none;"> </span> </div> </div> </div> <div class="replies__comments-item btn_super-hover" id="item_comment_block_121008"> <a id="avatar_comment_121008" href="/u1-zac" class="avatar" showProfileLayer="505255" > <img src="https://s3.amazonaws.com/chd-data/avatars/9a37a2cb7ba54b5b8e6b9b5f70f31ae55eed1cce48c72.png" width="32px" height="32px" onerror="onAvatarError(this)"> <div class="avatar__status"></div> </a> <div id="comment-121008" class="replies__comments-data"> <div class=""> <a class="user-info__name" href="/u1-zac" showProfileLayer="505255"> Zac </a> <span class="text_pale">&middot;</span> <time class="pseudo-link g-date" scheme="default" datetime="2024-11-26T21:29:45+00:00"></time> </div> <div class="replies__comments-text" id="comment_content_121008"><p>Hi Ulf. Can you let us know if you're still seeing this issue in Chrome?</p></div> <div class="replies__buttons"> <span class="menu-items" style="display: none;"> </span> </div> </div> </div> <div class="replies__comments-item btn_super-hover" id="item_comment_block_121009"> <a id="avatar_comment_121009" href="/u1-zac" class="avatar" showProfileLayer="505255" > <img src="https://s3.amazonaws.com/chd-data/avatars/9a37a2cb7ba54b5b8e6b9b5f70f31ae55eed1cce48c72.png" width="32px" height="32px" onerror="onAvatarError(this)"> <div class="avatar__status"></div> </a> <div id="comment-121009" class="replies__comments-data"> <div class=""> <a class="user-info__name" href="/u1-zac" showProfileLayer="505255"> Zac </a> <span class="text_pale">&middot;</span> <time class="pseudo-link g-date" scheme="default" datetime="2024-11-26T21:30:16+00:00"></time> </div> <div class="replies__comments-text" id="comment_content_121009"><p>Also, if you log in as a subscriber in Edge, the ads should go away. You just need to be logged in.</p></div> <div class="replies__buttons"> <span class="menu-items" style="display: none;"> </span> </div> </div> </div> </div> </div> <div id="comment-93708" class="replies__item btn_super-hover"> <div id="item_comment_block_93708" class="btn_super-hover"> <a id="avatar_comment_93708" href="/u1286-victor-acin" class="avatar avatar_mid" showProfileLayer="2281780" > <div style="width: 50px; height: 50px; font-size: 50px; line-height: 50px; display: inline-block; border-radius:50%; color: #FFF; background-color: #FFF;"> <span style="background-color: #436053; width: 100%; height: 100%; display: block; border-radius:50%; opacity: 0.5; text-align: center; font-size: 0.4em;"> VA </span> </div> </a> <div class="replies__data" id="comments__content_93708"> <div class="replies__top"> <div class="replies__controls"> </div> <div class="user-info__data"> <a class="user-info__name" href="/u1286-victor-acin" showProfileLayer="2281780"> Victor Acin </a> <span class="text_pale">&middot;</span> <time class="pseudo-link g-date" scheme="default" datetime="2024-03-11T16:18:43+00:00"></time> </div> </div> <div class="replies__text" id="comment_content_93708"><p>Hello , I can not obtain information in web site in my phone. Apearse error 400.</p> <p>Please , help me to solve ir</p> <p> Thank you </p></div> <div class="replies__buttons"> <a class="btn btn_simple" id="show_add_comment_form_93708" href="" onclick="return false;"> <i class="btn__icon fa fa-comment"></i> <span class="btn__label">Comment</span> </a> <span class="menu-items" style="display: none;"> </span> </div> </div> </div> <div class="replies__comments"> <div class="replies__comments-item btn_super-hover" id="item_comment_block_93712"> <a id="avatar_comment_93712" href="/u1-zac" class="avatar" showProfileLayer="505255" > <img src="https://s3.amazonaws.com/chd-data/avatars/9a37a2cb7ba54b5b8e6b9b5f70f31ae55eed1cce48c72.png" width="32px" height="32px" onerror="onAvatarError(this)"> <div class="avatar__status"></div> </a> <div id="comment-93712" class="replies__comments-data"> <div class=""> <a class="user-info__name" href="/u1-zac" showProfileLayer="505255"> Zac </a> <span class="text_pale">&middot;</span> <time class="pseudo-link g-date" scheme="default" datetime="2024-03-11T18:23:37+00:00"></time> </div> <div class="replies__comments-text" id="comment_content_93712"><p>Hi Victor.</p> <h2>In the Chrome app</h2> <ol> <li>On your Android phone, open the Chrome app <img src="https://storage.googleapis.com/support-kms-prod/rRJpIiBBi9EGEG8yeU0T48bNDuOtYXttzLoa" alt="Chrome" width="18" height="18" data-mime-type="image/png">.</li> <li>At the top right, tap More <img src="https://lh3.googleusercontent.com/E2q6Vj9j60Dw0Z6NZFEx5vSB9yoZJp7C8suuvQXVA_2weMCXstGD7JEvNrzX3wuQrPtL=w36-h36" alt="More" width="18" height="18" data-mime-type="image/png" data-alt-src="//lh3.googleusercontent.com/E2q6Vj9j60Dw0Z6NZFEx5vSB9yoZJp7C8suuvQXVA_2weMCXstGD7JEvNrzX3wuQrPtL">.</li> <li>Tap <strong>History</strong> <img src="https://lh3.googleusercontent.com/3_l97rr0GvhSP2XV5OoCkV2ZDTIisAOczrSdzNCBxhIKWrjXjHucxNwocghoUa39gw=w36-h36" alt="and then" width="18" height="18" data-mime-type="image/png" data-alt-src="//lh3.googleusercontent.com/3_l97rr0GvhSP2XV5OoCkV2ZDTIisAOczrSdzNCBxhIKWrjXjHucxNwocghoUa39gw"> <strong>Clear browsing data</strong>.</li> <li>At the top, choose a time range. To delete everything, select <strong>All time</strong>.</li> <li>Next to "Cookies and site data" and "Cached images and files," check the boxes.</li> <li>Tap <strong>Clear data</strong>.</li></ol></div> <div class="replies__buttons"> <span class="menu-items" style="display: none;"> </span> </div> </div> </div> </div> </div> <div id="comment-88743" class="replies__item btn_super-hover"> <div id="item_comment_block_88743" class="btn_super-hover"> <a id="avatar_comment_88743" href="/u1123-cole-tamminen" class="avatar avatar_mid" showProfileLayer="2191673" > <div style="width: 50px; height: 50px; font-size: 50px; line-height: 50px; display: inline-block; border-radius:50%; color: #FFF; background-color: #FFF;"> <span style="background-color: #583B19; width: 100%; height: 100%; display: block; border-radius:50%; opacity: 0.5; text-align: center; font-size: 0.4em;"> CT </span> </div> </a> <div class="replies__data" id="comments__content_88743"> <div class="replies__top"> <div class="replies__controls"> </div> <div class="user-info__data"> <a class="user-info__name" href="/u1123-cole-tamminen" showProfileLayer="2191673"> Cole Tamminen </a> <span class="text_pale">&middot;</span> <time class="pseudo-link g-date" scheme="default" datetime="2023-07-11T04:03:00+00:00"></time> </div> </div> <div class="replies__text" id="comment_content_88743"><p>Hi Zac and all:</p> <p>I am a paying member and I've almost completely stopped using allmusic on my phone because it's not usable on that platform. On my desktop or laptop computers it's perfectly fine and I access it at least once per day and often much more often. But much less often on my phone. I get far too many ads to make the phone version usable. In fact, I'd go so far as to say the new situation makes the app *unstable* on my iphone because I get pop-ups and fake virus warnings and other unclean BS I don't see anywhere else. It's a pity.</p> <p>I was going to blame it on me using the oldest iphone out there (7) but I think I'm up-to-IOS-date on it, and I see other remarks here about what I think are the same issue... gosh they can't All be on iphone 7s, can they?</p></div> <div class="replies__buttons"> <a class="btn btn_simple" id="show_add_comment_form_88743" href="" onclick="return false;"> <i class="btn__icon fa fa-comment"></i> <span class="btn__label">Comment</span> </a> <span class="menu-items" style="display: none;"> </span> </div> </div> </div> <div class="replies__comments"> <div class="replies__comments-item btn_super-hover" id="item_comment_block_88746"> <a id="avatar_comment_88746" href="/u1-zac" class="avatar" showProfileLayer="505255" > <img src="https://s3.amazonaws.com/chd-data/avatars/9a37a2cb7ba54b5b8e6b9b5f70f31ae55eed1cce48c72.png" width="32px" height="32px" onerror="onAvatarError(this)"> <div class="avatar__status"></div> </a> <div id="comment-88746" class="replies__comments-data"> <div class=""> <a class="user-info__name" href="/u1-zac" showProfileLayer="505255"> Zac </a> <span class="text_pale">&middot;</span> <time class="pseudo-link g-date" scheme="default" datetime="2023-07-11T13:46:50+00:00"></time> </div> <div class="replies__comments-text" id="comment_content_88746"><p>Hi Cole,</p> <p>If you are a paying subscriber you should not be getting ads on your phone.</p> <p>Can you verify that you are logged in on your phone?</p> <p>Can you tell us what this page says when you are on your iPhone? <br> https://www.allmusic.com/user/paid-subscription</p></div> <div class="replies__buttons"> <span class="menu-items" style="display: none;"> </span> </div> </div> </div> <div class="replies__comments-item btn_super-hover" id="item_comment_block_88750"> <a id="avatar_comment_88750" href="/u949-david-nelson" class="avatar" showProfileLayer="2069063" > <div style="width: 32px; height: 32px; font-size: 32px; line-height: 32px; display: inline-block; border-radius:50%; color: #FFF; background-color: #FFF;"> <span style="background-color: #43420B; width: 100%; height: 100%; display: block; border-radius:50%; opacity: 0.5; text-align: center; font-size: 0.4em;"> DN </span> </div> </a> <div id="comment-88750" class="replies__comments-data"> <div class=""> <a class="user-info__name" href="/u949-david-nelson" showProfileLayer="2069063"> David Nelson </a> <span class="text_pale">&middot;</span> <time class="pseudo-link g-date" scheme="default" datetime="2023-07-11T14:52:27+00:00"></time> </div> <div class="replies__comments-text" id="comment_content_88750"><p>The strange thing about Zac's comment below Cole's is that while it is reasonable for ads to be present for non-paying subscribers, in no case should those ads make the site unusable. All Music keeps dodging the usability question.</p></div> <div class="replies__buttons"> <span class="menu-items" style="display: none;"> </span> </div> </div> </div> <div class="replies__comments-item btn_super-hover" id="item_comment_block_88753"> <a id="avatar_comment_88753" href="/u784-fuzz" class="avatar" showProfileLayer="1939220" > <div style="width: 32px; height: 32px; font-size: 32px; line-height: 32px; display: inline-block; border-radius:50%; color: #FFF; background-color: #FFF;"> <span style="background-color: #604E3D; width: 100%; height: 100%; display: block; border-radius:50%; opacity: 0.5; text-align: center; font-size: 0.4em;"> F </span> </div> </a> <div id="comment-88753" class="replies__comments-data"> <div class=""> <a class="user-info__name" href="/u784-fuzz" showProfileLayer="1939220"> Fuzz </a> <span class="text_pale">&middot;</span> <time class="pseudo-link g-date" scheme="default" datetime="2023-07-11T16:15:29+00:00"></time> </div> <div class="replies__comments-text" id="comment_content_88753"><p>I use RYM (rate your music) at this point and haven’t looked back. Bolted when the ads made the site unusable in the past. Allmusic has great music coverage of random niche’s of music and is a good alternative encyclopedia of music for other sources but I got fed up with its unreliability. Allmusic has better paid professional curators and reviewers/recommendations algorithms, but RYM has a better user interface and user base. </p></div> <div class="replies__buttons"> <span class="menu-items" style="display: none;"> </span> </div> </div> </div> <div class="replies__comments-item btn_super-hover" id="item_comment_block_88754"> <a id="avatar_comment_88754" href="/u1-zac" class="avatar" showProfileLayer="505255" > <img src="https://s3.amazonaws.com/chd-data/avatars/9a37a2cb7ba54b5b8e6b9b5f70f31ae55eed1cce48c72.png" width="32px" height="32px" onerror="onAvatarError(this)"> <div class="avatar__status"></div> </a> <div id="comment-88754" class="replies__comments-data"> <div class=""> <a class="user-info__name" href="/u1-zac" showProfileLayer="505255"> Zac </a> <span class="text_pale">&middot;</span> <time class="pseudo-link g-date" scheme="default" datetime="2023-07-11T16:51:36+00:00"></time> </div> <div class="replies__comments-text" id="comment_content_88754"><p>@David Nelson</p> <p>We're also working with our ad providers now to try to identify which ads may be causing those frankly shitty fake virus warnings and :"Congratulations! You Won" ripoff messages.</p> <p>I hate them even more than you do. They make my job brutal and they are nearly impossible to track down.</p> <p>Because of the economics of today, we need to work with multiple advertising partners who have hundreds (if not thousands) of ad services working under them. One bad actor can mess up the whole ecosystem and there isn't enough manpower to personally test and vet each ad coming through the ecosystem.</p> <p>We're trying to re-create the issue and forwarding our troubleshooting findings on to our ad providers.</p></div> <div class="replies__buttons"> <span class="menu-items" style="display: none;"> </span> </div> </div> </div> <div class="replies__comments-item btn_super-hover" id="item_comment_block_88755"> <a id="avatar_comment_88755" href="/u949-david-nelson" class="avatar" showProfileLayer="2069063" > <div style="width: 32px; height: 32px; font-size: 32px; line-height: 32px; display: inline-block; border-radius:50%; color: #FFF; background-color: #FFF;"> <span style="background-color: #43420B; width: 100%; height: 100%; display: block; border-radius:50%; opacity: 0.5; text-align: center; font-size: 0.4em;"> DN </span> </div> </a> <div id="comment-88755" class="replies__comments-data"> <div class=""> <a class="user-info__name" href="/u949-david-nelson" showProfileLayer="2069063"> David Nelson </a> <span class="text_pale">&middot;</span> <time class="pseudo-link g-date" scheme="default" datetime="2023-07-11T19:45:13+00:00"></time> </div> <div class="replies__comments-text" id="comment_content_88755"><p>@Zac</p> <p>I appreciate everything you wrote. The same problems have been around for a very long time. Is there also some work being done to make sure that the popups etc. do not cover content on mobiles?</p></div> <div class="replies__buttons"> <span class="menu-items" style="display: none;"> </span> </div> </div> </div> <div class="replies__comments-item btn_super-hover" id="item_comment_block_88785"> <a id="avatar_comment_88785" href="/u1-zac" class="avatar" showProfileLayer="505255" > <img src="https://s3.amazonaws.com/chd-data/avatars/9a37a2cb7ba54b5b8e6b9b5f70f31ae55eed1cce48c72.png" width="32px" height="32px" onerror="onAvatarError(this)"> <div class="avatar__status"></div> </a> <div id="comment-88785" class="replies__comments-data"> <div class=""> <a class="user-info__name" href="/u1-zac" showProfileLayer="505255"> Zac </a> <span class="text_pale">&middot;</span> <time class="pseudo-link g-date" scheme="default" datetime="2023-07-12T14:57:19+00:00"></time> </div> <div class="replies__comments-text" id="comment_content_88785"><p>@David Nelson</p> <p>If you are referring to the rectangular ads in the lower right corner on mobile that play a video ad over the content, those are functioning as expected.</p> <p>Those kinds of ads provide a higher level of revenue that allows us to keep the site running. This page from a few years ago has an obnoxious level of detail about the current state of the digital advertising industry. <a href="https://allmedianetwork.helprace.com/i8-support-allmusic-and-go-ad-free">https://allmedianetwork.helprace.com/i8-support-allmusic-and-go-ad-free</a></p> <p>Again, as a user of the site, I would love to limit the number (and types) of ads on the site but at this time it is simply not possible.</p></div> <div class="replies__buttons"> <span class="menu-items" style="display: none;"> </span> </div> </div> </div> </div> </div> <div id="comment-85117" class="replies__item btn_super-hover"> <div id="item_comment_block_85117" class="btn_super-hover"> <a id="avatar_comment_85117" href="/u901-david-foss" class="avatar avatar_mid" showProfileLayer="2041471" > <div style="width: 50px; height: 50px; font-size: 50px; line-height: 50px; display: inline-block; border-radius:50%; color: #FFF; background-color: #FFF;"> <span style="background-color: #55493A; width: 100%; height: 100%; display: block; border-radius:50%; opacity: 0.5; text-align: center; font-size: 0.4em;"> DF </span> </div> </a> <div class="replies__data" id="comments__content_85117"> <div class="replies__top"> <div class="replies__controls"> </div> <div class="user-info__data"> <a class="user-info__name" href="/u901-david-foss" showProfileLayer="2041471"> David Foss </a> <span class="text_pale">&middot;</span> <time class="pseudo-link g-date" scheme="default" datetime="2023-01-15T20:10:12+00:00"></time> </div> </div> <div class="replies__text" id="comment_content_85117"><p>Totally agree.  AllMusic has been my go to site for all music information since it's inception and I would gladly pay a few dollars a year to keep it running without so many ads.  Like Wikipedia.  They have such a good thing and now it's just drifting away.</p></div> <div class="replies__buttons"> <a class="btn btn_simple" id="show_add_comment_form_85117" href="" onclick="return false;"> <i class="btn__icon fa fa-comment"></i> <span class="btn__label">Comment</span> </a> <span class="menu-items" style="display: none;"> </span> </div> </div> </div> <div class="replies__comments"> <div class="replies__comments-item btn_super-hover" id="item_comment_block_85118"> <a id="avatar_comment_85118" href="/u1-zac" class="avatar" showProfileLayer="505255" > <img src="https://s3.amazonaws.com/chd-data/avatars/9a37a2cb7ba54b5b8e6b9b5f70f31ae55eed1cce48c72.png" width="32px" height="32px" onerror="onAvatarError(this)"> <div class="avatar__status"></div> </a> <div id="comment-85118" class="replies__comments-data"> <div class=""> <a class="user-info__name" href="/u1-zac" showProfileLayer="505255"> Zac </a> <span class="text_pale">&middot;</span> <time class="pseudo-link g-date" scheme="default" datetime="2023-01-15T21:29:30+00:00"></time> </div> <div class="replies__comments-text" id="comment_content_85118"><p>Good news David. We do have a subscription version where users can support AllMusic and get a faster ad-free experience. <a href="https://www.allmusic.com/subscribe" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://www.allmusic.com/subscribe&amp;source=gmail&amp;ust=1673904140614000&amp;usg=AOvVaw1GpvbtHA9uutPmTqVGJ6dr" rel="nofollow">https://www.allmusic.com/subscribe</a></p></div> <div class="replies__buttons"> <span class="menu-items" style="display: none;"> </span> </div> </div> </div> </div> </div> <div id="comment-85116" class="replies__item btn_super-hover"> <div id="item_comment_block_85116" class="btn_super-hover"> <a id="avatar_comment_85116" href="/u1016-adam-o" class="avatar avatar_mid" showProfileLayer="2102857" > <div style="width: 50px; height: 50px; font-size: 50px; line-height: 50px; display: inline-block; border-radius:50%; color: #FFF; background-color: #FFF;"> <span style="background-color: #214443; width: 100%; height: 100%; display: block; border-radius:50%; opacity: 0.5; text-align: center; font-size: 0.4em;"> AO </span> </div> </a> <div class="replies__data" id="comments__content_85116"> <div class="replies__top"> <div class="replies__controls"> </div> <div class="user-info__data"> <a class="user-info__name" href="/u1016-adam-o" showProfileLayer="2102857"> adam o </a> <span class="text_pale">&middot;</span> <time class="pseudo-link g-date" scheme="default" datetime="2023-01-15T20:00:29+00:00"></time> </div> </div> <div class="replies__text" id="comment_content_85116"><p>I agree…. this has been getting worse and worse even though Allmusic said it was going to fixnit a year ago.  You are on the precipice of a major drop off in usage…. please don’t f-up this amazing encyclopedia of information to make a cheap buck on low budget advertising.  </p></div> <div class="replies__buttons"> <a class="btn btn_simple" id="show_add_comment_form_85116" href="" onclick="return false;"> <i class="btn__icon fa fa-comment"></i> <span class="btn__label">Comment</span> </a> <span class="menu-items" style="display: none;"> </span> </div> </div> </div> <div class="replies__comments"> <div class="replies__comments-item btn_super-hover" id="item_comment_block_85119"> <a id="avatar_comment_85119" href="/u1-zac" class="avatar" showProfileLayer="505255" > <img src="https://s3.amazonaws.com/chd-data/avatars/9a37a2cb7ba54b5b8e6b9b5f70f31ae55eed1cce48c72.png" width="32px" height="32px" onerror="onAvatarError(this)"> <div class="avatar__status"></div> </a> <div id="comment-85119" class="replies__comments-data"> <div class=""> <a class="user-info__name" href="/u1-zac" showProfileLayer="505255"> Zac </a> <span class="text_pale">&middot;</span> <time class="pseudo-link g-date" scheme="default" datetime="2023-01-15T21:30:02+00:00"></time> </div> <div class="replies__comments-text" id="comment_content_85119"><p>Hi Adam,</p> <p style="font-family: arial;"><span style="font-family: arial,sans-serif;">We've needed to move to a more aggressive ad model for many reasons. Detailed here if you're interested: <a href="https://allmedianetwork.helprace.com/i8-support-allmusic-and-go-ad-free" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://allmedianetwork.helprace.com/i8-support-allmusic-and-go-ad-free&amp;source=gmail&amp;ust=1673904140613000&amp;usg=AOvVaw1mGL3uT8Wm7D1rXhc9sia_">https://allmedianetwork.helprace.com/i8-support-allmusic-and-go-ad-free</a></span></p> <div> </div> <div>We also have a subscription version where users can support AllMusic and get a faster ad-free experience. <a href="https://www.allmusic.com/subscribe" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://www.allmusic.com/subscribe&amp;source=gmail&amp;ust=1673904140614000&amp;usg=AOvVaw1GpvbtHA9uutPmTqVGJ6dr" rel="nofollow">https://www.allmusic.com/subscribe</a></div></div> <div class="replies__buttons"> <span class="menu-items" style="display: none;"> </span> </div> </div> </div> </div> </div> <div id="comment-78216" class="replies__item btn_super-hover"> <div id="item_comment_block_78216" class="btn_super-hover"> <a id="avatar_comment_78216" href="/u1-zac" class="avatar avatar_mid" showProfileLayer="505255" > <img src="https://s3.amazonaws.com/chd-data/avatars/9a37a2cb7ba54b5b8e6b9b5f70f31ae55eed1cce48c72.png" width="50px" height="50px" onerror="onAvatarError(this)"> <div class="avatar__status"></div> </a> <div class="replies__data" id="comments__content_78216"> <div class="replies__top"> <div class="replies__controls"> </div> <div class="user-info__data"> <a class="user-info__name" href="/u1-zac" showProfileLayer="505255"> Zac </a> <span class="text_pale">&middot;</span> <time class="pseudo-link g-date" scheme="default" datetime="2022-04-04T14:01:56+00:00"></time> </div> </div> <div class="replies__text" id="comment_content_78216"><p>This is an error from our ad provider. They are publishing the wrong sized ads in these locations.</p> <p>We are working with them to resolve this and ensure this does not happen again.</p> <p>Thanks for your longtime support.</p></div> <div class="replies__buttons"> <a class="btn btn_simple" id="show_add_comment_form_78216" href="" onclick="return false;"> <i class="btn__icon fa fa-comment"></i> <span class="btn__label">Comment</span> </a> <span class="menu-items" style="display: none;"> </span> </div> </div> </div> </div> </div> </div> </section> <div class="layout__list content-block__footerButtons" id="view_item_reply_bottom_div"> <a id="view_item_reply_bottom" class="btn btn-blue" href="" onclick="return false;"> <i class="btn__icon fa fa-reply"></i> <span class="btn__label">Reply</span> </a> </div> <section class="content-block layout__list" id="add_reply_form" style="display:none;" spaceKey="" channelType="" itemId="131088" key="969" > <header class="content-block__header"> <h3>Your Reply</h3> </header> <form class="js_comment_form" id="add_reply_form_form" action="/add-comment/i969-site-has-become-unusable" method="post" onsubmit="return false;"> <div class="content-block__data"> <div class="replies__item user-info"> <div class="replies__add-data"> <input type="hidden" name="comment" /> <div id="reply_textarea"></div> <div class="replies__buttons"> <div class="btns-list"> <a class="btn btn-blue replies__buttons" id="add_reply"> <span class="btn__label">Reply</span> </a> <a class="btn btn_simple" id="hide_reply_form" > <span class="btn__label">Cancel</span> </a> </div> </div> </div> </div> </div> </form> </section><div class="replies__comments-item btn_super-hover" id="add_comment_form" style="display:none;"> <a name="add_comment_form"></a> <div class="replies__comments-data"> <form class="js_comment_form" action="/add-comment/i969-site" method="post" onsubmit="return false;"> <input type="hidden" name="parentId" id="add_comment_form_parent_id" value="" /> <input type="hidden" name="comment" id="add_comment_value" value="" /> <div id="add_comment_textarea"></div> <div class="btns-list replies__buttons"> <a class="btn btn-blue" id="add_comment_to_reply"> <span class="btn__label">Comment</span> </a> <a class="btn btn_simple" id="hide_reply_forms"> <span class="btn__label">Cancel</span> </a> </div> </form> </div> </div> </div> </div> <aside class="layout__sidebar" role="complementary"> <section class="content-block layout__list"> <header class="content-block__header"> <h3> Related Topics </h3> </header> <div class="content-block__data"> <ul class="side-panel side-panel_links"> <li class="side-panel__item"> <i class="icon fa fa_icon_problems fa_14"></i> <a href="/i968-site-has-become-unusable">Site has become unusable</a> </li> <li class="side-panel__item"> <i class="icon fa fa_icon_problems fa_14"></i> <a href="/i2077-why-won-t-you-fix-the-site-everyone-is-having-trouble-with-it">WHY WON'T YOU FIX THE SITE?! EVERYONE IS HAVING TROUBLE WITH IT</a> </li> <li class="side-panel__item"> <i class="icon fa fa_icon_problems fa_14"></i> <a href="/i970-it-has-become-impossible-to-read-allmusic-reviews-on-my-phone-as-half-the-review-is-covered-with-a-pop-up-ad-that-can-t-be-removed-or-moved-it-s-very-frustrating">It has become impossible to read Allmusic reviews on my phone as half the review is covered with a pop up ad that can’t be removed or moved. It’s very frustrating.</a> </li> <li class="side-panel__item"> <i class="icon fa fa_icon_ideas fa_14"></i> <a href="/i248-stop-operating-dishonestly-either-just-have-a-pay-wall-or-offer-a-sincere-free-basic-tier">Stop operating dishonestly, either just have a pay wall, or offer a sincere free basic tier</a> </li> <li class="side-panel__item"> <i class="icon fa fa_icon_problems fa_14"></i> <a href="/i2074-i-ve-visited-all-music-for-years-but-i-m-giving-you-the-finger-for-your-mcdonald-s-popups-that-enrage-me-and-make-me-wish-for-your-site-s-utter-collapse">I’ve visited all music for years but I’m giving you the finger for your McDonald’s popups that enrage me and make me wish for your site’s utter collapse. </a> </li> <li class="side-panel__item"> <i class="icon fa fa_icon_problems fa_14"></i> <a href="/i117-advertising-overload-is-killing-your-website">Advertising overload is killing your website</a> </li> <li class="side-panel__item"> <i class="icon fa fa_icon_problems fa_14"></i> <a href="/i2061-a-sad-decline">A Sad Decline</a> </li> <li class="side-panel__item"> <i class="icon fa fa_icon_problems fa_14"></i> <a href="/i2159-i-wanna-contact-you-i-am-producer-artist-of-the-cd-sara-musinowksi">I wanna contact you - I am Producer &amp; Artist of the CD SARA MUSINOWKSI </a> </li> <li class="side-panel__item"> <i class="icon fa fa_icon_problems fa_14"></i> <a href="/i2019-negative-reviews-and-biased-commentary">Negative Reviews and Biased Commentary</a> </li> <li class="side-panel__item"> <i class="icon fa fa_icon_problems fa_14"></i> <a href="/i256-the-web-page-jumps-around">The web page jumps around</a> </li> </ul> </div> </section> <section id="stats-block" class="content-block layout__list"> <header class="content-block__header"> <h3> Stats </h3> </header> <div class="content-block__data"> <ul class="side-panel side-panel_stat"> <li class="side-panel__item"> <span class="side-panel__stat-text">Supporters</span> <span class="side-panel__stat-count">19</span> </li> <li class="side-panel__item"> <span class="side-panel__stat-text">Replies</span> <span class="side-panel__stat-count">6</span> </li> <li class="side-panel__item"> <span class="side-panel__stat-text">People participating</span> <span class="side-panel__stat-count">8</span> </li> <li class="side-panel__item"> <span class="side-panel__stat-text">Employees helping</span> <span class="side-panel__stat-count">9</span> </li> </ul> </div> </section> <section id="participation-block" class="content-block layout__list"> <header class="content-block__header"> <h3> Company Participation </h3> </header> <div class="content-block__data"> <ul class="side-panel"> <li class="side-panel__item"> <div class="user-info"> <a id="participation-block" href="/u1-zac" class="avatar" showProfileLayer="505255" > <img src="https://s3.amazonaws.com/chd-data/avatars/9a37a2cb7ba54b5b8e6b9b5f70f31ae55eed1cce48c72.png" width="40px" height="40px" onerror="onAvatarError(this)"> <div class="avatar__status"></div> </a> <div class="user-info__data"> <a class="user-info__name" href="/u1-zac" showProfileLayer="505255">Zac</a> <div class="user-info__info description" title="Job Title"></div> </div> </div> </li> </ul> </div> </section> </aside> </div> <i class="clear"></i> </div> <footer class="footer" id="page_footer"> <span class="footer__copy"> <a class="link" href="http://helprace.com/servicedesk">Servicedesk</a> by <a class="link" href="http://helprace.com">Helprace</a> </span> </footer> <div id="auth-dialog_mask" class="mask" style="display:none;"></div> <div id="auth-dialog" class="dialog ui-draggable" style="display: none; 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