Building rapport - Interpersonal Communication Video Tutorial

<!DOCTYPE html> <html lang="en"> <head> <meta name="pageKey" content="d_learning_course_video_guest">  <meta name="linkedin:pageTag" content="view_video"> <meta name="locale" content="en_US"> <meta id="config" data-app-version="2.0.2217" data-call-tree-id="AAYn36OjS00zKolGCzWnpQ==" data-multiproduct-name="learning-guest-frontend" data-service-name="learning-guest-frontend" data-browser-id="9d9e0a29-6d45-4661-8fc4-1768445f04e8" data-enable-page-view-heartbeat-tracking data-page-instance="urn:li:page:learning_course_video_guest;NrDFWLt+SVGZUx5ogDw+Ig==" data-disable-jsbeacon-pagekey-suffix="false" data-member-id="0"> <link rel="canonical" href="https://www.linkedin.com/learning/interpersonal-communication-22638889/building-rapport">     <link rel="manifest" href="/homepage-guest/manifest.json" crossorigin="use-credentials">  <script> function getDfd() {let yFn,nFn;const p=new Promise(function(y, n){yFn=y;nFn=n;});p.resolve=yFn;p.reject=nFn;return p;} window.lazyloader = getDfd(); window.tracking = getDfd(); window.impressionTracking = getDfd(); window.ingraphTracking = getDfd(); window.appDetection = getDfd(); window.pemTracking = getDfd(); </script>  <link rel="icon" href="https://static.licdn.com/aero-v1/sc/h/444zstxv7s91nepfm5et6ofge"> <title>Building rapport - Interpersonal Communication Video Tutorial | LinkedIn Learning, formerly Lynda.com</title> <meta name="robots" content="noarchive, max-image-preview:large"> <meta name="description" content="One of the best ways to prevent communication problems from arising is by building rapport with your colleagues. This video will show you how to quickly connect, engage, and build trust."> <meta property="og:site_name" content="LinkedIn"> <meta name="twitter:site" content="@LI_Learning"> <meta name="twitter:card" content="summary"> <meta name="litmsProfileName" content="learning-guest-frontend"> <meta property="og:title" content="Building rapport - Interpersonal Communication Video Tutorial | LinkedIn Learning, formerly Lynda.com"> <meta name="twitter:title" content="Building rapport - Interpersonal Communication Video Tutorial | LinkedIn Learning, formerly Lynda.com"> <meta property="og:description" content="One of the best ways to prevent communication problems from arising is by building rapport with your colleagues. This video will show you how to quickly connect, engage, and build trust."> <meta name="twitter:description" content="One of the best ways to prevent communication problems from arising is by building rapport with your colleagues. This video will show you how to quickly connect, engage, and build trust."> <meta property="og:image" content="https://media.licdn.com/dms/image/v2/D560DAQGK0nwKKcyHqw/learning-public-crop_675_1200/learning-public-crop_675_1200/0/1689186133224?e=2147483647&v=beta&t=m98yHUxfdk8jEkWLaWMb6w0MnqtUL2VmKiJbO0oBdOw"> <meta name="twitter:image" content="https://media.licdn.com/dms/image/v2/D560DAQGK0nwKKcyHqw/learning-public-crop_675_1200/learning-public-crop_675_1200/0/1689186133224?e=2147483647&v=beta&t=m98yHUxfdk8jEkWLaWMb6w0MnqtUL2VmKiJbO0oBdOw">  <meta property="og:url" content="https://www.linkedin.com/learning/interpersonal-communication-22638889/building-rapport"> <meta property="og:type" content="website"> <meta name="clientSideIngraphs" content="1" data-gauge-metric-endpoint="/learning-guest/api/ingraphs/gauge" data-counter-metric-endpoint="/learning-guest/api/ingraphs/counter"> <link rel="stylesheet" href="https://static.licdn.com/aero-v1/sc/h/b2sn84ibusnmmqygar9zphel"> <script type="application/ld+json"> {"@context":"http://schema.org/","@type":"VideoObject","name":"Building rapport - Interpersonal Communication","author":{"@type":"Person","name":"Dorie Clark","url":"https://www.linkedin.com/learning/instructors/dorie-clark"},"thumbnailUrl":"https://media.licdn.com/dms/image/v2/D560DAQGK0nwKKcyHqw/learning-public-crop_675_1200/learning-public-crop_675_1200/0/1689186133224?e=2147483647&v=beta&t=m98yHUxfdk8jEkWLaWMb6w0MnqtUL2VmKiJbO0oBdOw","description":"Learn strategies that can help you master your interpersonal communication skills in the workplace.","duration":"PT3M20S","datePublished":"2023-07-14","uploadDate":"2023-07-14","requiresSubscription":false,"isAccessibleForFree":true,"contentUrl":"https://www.linkedin.com/learning/interpersonal-communication-22638889/building-rapport","interactionCount":235688,"interactionStatistic":[{"@type":"InteractionCounter","interactionType":"http://schema.org/WatchAction","userInteractionCount":235688}],"transcript":" - It's ironic, but the more technology becomes a part of our everyday lives, emailing people all the time, interacting on social media, doing video calls and webinars, the more our interpersonal communication skills become critical. That's because there's more room for misunderstanding when we're not communicating face-to-face. And frankly, we have less practice getting it right than we did in the past when we didn't have any other options. So wouldn't it be nice if we could solve communication problems before they started, before your words were misinterpreted, or someone got the wrong idea or took offense? Well, there is something we can do upfront that makes it far more likely that'll be the case and that's investing time and energy in building rapport with other people. If you don't know someone that well, it's easy to miss clues in their communication or imagine the worst scenario. Did that email seem a little curt? Was she offended that you asked more questions of your other coworker during the call? You don't know, so you worry. But if you've already built a solid rapport with someone and created a sense of trust and mutual positive feeling, then they are a lot more likely to give you the benefit of the doubt when you're interacting with them. If they're troubled by something you've said, they'll probably ask you instead of secretly fuming. And if you make a mistake as we all do sometimes, they'll probably be gracious about it because they understand you didn't have bad intentions. So how do we get there? The first step, according to eminent psychologist, Robert Cialdini, is to find a commonality with them. It doesn't have to be huge or profound. It could be that you both enjoy sports or you have dogs or you live in the same neighborhood, but it's a good way to break the ice, give you something to talk about, and show that you can relate and you're on the same team. It's a building block that enables you to go deeper with them. Second, look for opportunities to be helpful where you can. If your coworker is struggling with a task or they're underwater with a big project, offer to lend a hand, or if you have some insights or resources that could be helpful, share them. People remember that sort of kindness because frankly, it's rare because people are busy or they just don't think of it. But if you're proactive in offering help, it creates a positive cycle in your relationship. Finally, something else that makes a big difference is really listening when you're engaging with that person. So often, especially at work, we're rushing around, trying to meet deadlines and get things done and relationship building takes a backseat but that's actually counterproductive because it's the strength of your relationships that allows you to build trust and get more done faster. So when you're with that person, slow down. Don't multitask and try to answer emails while they're talking to you. Focus on what they're saying. Don't interrupt them and ask questions to draw them out. If it's of interest, I actually have a full LinkedIn learning course on listening skills. You can check out for more information. Honestly, it doesn't take that much to build rapport with your colleagues, but not enough people make the effort. So when you do, there's a powerful impact on your ability to connect and build rapport which leads to better communication. 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media, doing video calls and webinars, the more our interpersonal communication skills become critical. That's because there's more room for misunderstanding when we're not communicating face-to-face. And frankly, we have less practice getting it right than we did in the past when we didn't have any other options. So wouldn't it be nice if we could solve communication problems before they started, before your words were misinterpreted, or someone got the wrong idea or took offense? Well, there is something we can do upfront that makes it far more likely that'll be the case and that's investing time and energy in building rapport with other people. If you don't know someone that well, it's easy to miss clues in their communication or imagine the worst scenario. Did that email seem a little curt? Was she offended that you asked more questions of your other coworker during the call? You don't know, so you worry. But if you've already built a solid rapport with someone and created a sense of trust and mutual positive feeling, then they are a lot more likely to give you the benefit of the doubt when you're interacting with them. If they're troubled by something you've said, they'll probably ask you instead of secretly fuming. And if you make a mistake as we all do sometimes, they'll probably be gracious about it because they understand you didn't have bad intentions. So how do we get there? The first step, according to eminent psychologist, Robert Cialdini, is to find a commonality with them. It doesn't have to be huge or profound. It could be that you both enjoy sports or you have dogs or you live in the same neighborhood, but it's a good way to break the ice, give you something to talk about, and show that you can relate and you're on the same team. It's a building block that enables you to go deeper with them. Second, look for opportunities to be helpful where you can. If your coworker is struggling with a task or they're underwater with a big project, offer to lend a hand, or if you have some insights or resources that could be helpful, share them. People remember that sort of kindness because frankly, it's rare because people are busy or they just don't think of it. But if you're proactive in offering help, it creates a positive cycle in your relationship. Finally, something else that makes a big difference is really listening when you're engaging with that person. So often, especially at work, we're rushing around, trying to meet deadlines and get things done and relationship building takes a backseat but that's actually counterproductive because it's the strength of your relationships that allows you to build trust and get more done faster. So when you're with that person, slow down. Don't multitask and try to answer emails while they're talking to you. Focus on what they're saying. Don't interrupt them and ask questions to draw them out. If it's of interest, I actually have a full LinkedIn learning course on listening skills. You can check out for more information. Honestly, it doesn't take that much to build rapport with your colleagues, but not enough people make the effort. So when you do, there's a powerful impact on your ability to connect and build rapport which leads to better communication. </p> </div> </div> </section> </div> <div class="tab__panel" tabindex="0" role="tabpanel" hidden> <section class="core-section-container my-3 exercise-files" data-test-live-files-panel>  <h2 class="core-section-container__title section-title"> Practice while you learn with exercise files </h2>  <div class="core-section-container__content break-words"> <p class="exercise-files__description"> Download the files the instructor uses to teach the course. 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Communicating with Your Colleagues <icon class="show-more-less__button--chevron show-more-less-button-icon" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cyolgscd0imw2ldqppkrb84vo"></icon> </button> <button class="show-more-less__button show-more-less__less-button show-more-less-button " aria-expanded="true" data-tracking-control-name="learning-course_toc-section_show_more"> 1. Communicating with Your Colleagues <icon class="show-more-less__button--chevron show-more-less-button-icon" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/4chtt12k98xwnba1nimld2oyg"></icon> </button> <ul data-max-num-to-show="0" class="show-more-less__list " data-impression-id="learning-course_toc-section_show-more-less"> <li class="toc-item toc-item--active"> <a data-tracking-control-name="learning-course_tocItem" data-tracking-will-navigate href="https://www.linkedin.com/learning/interpersonal-communication-22638889/building-rapport?autoplay=true&trk=learning-course_tocItem" class="toc-item__link" aria-current="true"> <icon class="table-of-contents__item-status table-of-contents__item-status--unlocked" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/5jwhkytplzxiejvhzfu0t7m8l" data-svg-class-name="table-of-contents__item-status-svg--unlocked"></icon> <div class="table-of-contents__item-details"> <div class="table-of-contents__item-title"> Building rapport </div> <div class="table-of-contents__item-duration"> 3m 20s </div> </div> </a> </li> <li class="toc-item"> <a data-tracking-control-name="learning-course_tocItem" data-tracking-will-navigate href="https://www.linkedin.com/learning/interpersonal-communication-22638889/how-to-interpret-nonverbal-cues?autoplay=true&trk=learning-course_tocItem" class="toc-item__link" aria-current="false"> <icon class="table-of-contents__item-status table-of-contents__item-status--unlocked" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/5jwhkytplzxiejvhzfu0t7m8l" data-svg-class-name="table-of-contents__item-status-svg--unlocked"></icon> <div class="table-of-contents__item-details"> <div class="table-of-contents__item-title"> How to interpret nonverbal cues </div> <div class="table-of-contents__item-duration"> 3m 30s </div> </div> </a> </li> <li class="toc-item"> <a data-tracking-control-name="learning-course_tocItem" data-tracking-will-navigate href="https://www.linkedin.com/learning/interpersonal-communication-22638889/how-to-make-requests-effectively?autoplay=true&trk=learning-course_tocItem" class="toc-item__link" aria-current="false"> <icon class="table-of-contents__item-status table-of-contents__item-status--unlocked" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/5jwhkytplzxiejvhzfu0t7m8l" data-svg-class-name="table-of-contents__item-status-svg--unlocked"></icon> <div class="table-of-contents__item-details"> <div class="table-of-contents__item-title"> How to make requests effectively </div> <div class="table-of-contents__item-duration"> 3m </div> </div> </a> </li> <li class="toc-item"> <a data-tracking-control-name="learning-course_tocItem" data-tracking-will-navigate href="https://www.linkedin.com/learning/interpersonal-communication-22638889/when-to-send-an-email-vs-have-a-call-or-meeting?autoplay=true&trk=learning-course_tocItem" class="toc-item__link" aria-current="false"> <icon class="table-of-contents__item-status table-of-contents__item-status--unlocked" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/5jwhkytplzxiejvhzfu0t7m8l" data-svg-class-name="table-of-contents__item-status-svg--unlocked"></icon> <div class="table-of-contents__item-details"> <div class="table-of-contents__item-title"> When to send an email vs. have a call or meeting </div> <div class="table-of-contents__item-duration"> 3m 35s </div> </div> </a> </li> </ul>  </div> </li> <li class="toc-section"> <div class="show-more-less"> <button class="show-more-less__button show-more-less__more-button show-more-less-button " aria-expanded="false" data-tracking-control-name="learning-course_toc-section_show_more"> 2. Communicating with Your Supervisor <icon class="show-more-less__button--chevron show-more-less-button-icon" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cyolgscd0imw2ldqppkrb84vo"></icon> </button> <button class="show-more-less__button show-more-less__less-button show-more-less-button show-more-less__button--hide" aria-expanded="false" data-tracking-control-name="learning-course_toc-section_show_more"> 2. Communicating with Your Supervisor <icon class="show-more-less__button--chevron show-more-less-button-icon" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/4chtt12k98xwnba1nimld2oyg"></icon> </button> <ul data-max-num-to-show="0" class="show-more-less__list show-more-less__list--hide-after-0" data-impression-id="learning-course_toc-section_show-more-less"> <li class="toc-item"> <a data-tracking-control-name="learning-course_tocItem" data-tracking-will-navigate href="https://www.linkedin.com/learning/interpersonal-communication-22638889/how-to-manage-expectations?autoplay=true&trk=learning-course_tocItem" class="toc-item__link" aria-current="false"> <icon class="table-of-contents__item-status table-of-contents__item-status--unlocked" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/5jwhkytplzxiejvhzfu0t7m8l" data-svg-class-name="table-of-contents__item-status-svg--unlocked"></icon> <div class="table-of-contents__item-details"> <div class="table-of-contents__item-title"> How to manage expectations </div> <div class="table-of-contents__item-duration"> 2m 32s </div> </div> </a> </li> <li class="toc-item"> <a data-tracking-control-name="learning-course_tocItem" data-tracking-will-navigate href="https://www.linkedin.com/learning/interpersonal-communication-22638889/get-the-guidance-you-need?autoplay=true&trk=learning-course_tocItem" class="toc-item__link" aria-current="false"> <icon class="table-of-contents__item-status table-of-contents__item-status--unlocked" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/5jwhkytplzxiejvhzfu0t7m8l" data-svg-class-name="table-of-contents__item-status-svg--unlocked"></icon> <div class="table-of-contents__item-details"> <div class="table-of-contents__item-title"> Get the guidance you need </div> <div class="table-of-contents__item-duration"> 2m 53s </div> </div> </a> </li> <li class="toc-item"> <a data-tracking-control-name="learning-course_tocItem" data-tracking-will-navigate href="https://www.linkedin.com/learning/interpersonal-communication-22638889/ask-your-boss-the-right-questions?autoplay=true&trk=learning-course_tocItem" class="toc-item__link" aria-current="false"> <icon class="table-of-contents__item-status table-of-contents__item-status--unlocked" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/5jwhkytplzxiejvhzfu0t7m8l" data-svg-class-name="table-of-contents__item-status-svg--unlocked"></icon> <div class="table-of-contents__item-details"> <div class="table-of-contents__item-title"> Ask your boss the right questions </div> <div class="table-of-contents__item-duration"> 2m 40s </div> </div> </a> </li> <li class="toc-item"> <a data-tracking-control-name="learning-course_tocItem" data-tracking-will-navigate href="https://www.linkedin.com/learning/interpersonal-communication-22638889/know-when-to-listen-and-when-to-speak?autoplay=true&trk=learning-course_tocItem" class="toc-item__link" aria-current="false"> <icon class="table-of-contents__item-status table-of-contents__item-status--unlocked" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/5jwhkytplzxiejvhzfu0t7m8l" data-svg-class-name="table-of-contents__item-status-svg--unlocked"></icon> <div class="table-of-contents__item-details"> <div class="table-of-contents__item-title"> Know when to listen and when to speak </div> <div class="table-of-contents__item-duration"> 3m 7s </div> </div> </a> </li> </ul>  </div> </li> <li class="toc-section"> <div class="show-more-less"> <button class="show-more-less__button show-more-less__more-button show-more-less-button " aria-expanded="false" data-tracking-control-name="learning-course_toc-section_show_more"> 3. Communicating in Tricky Situations <icon class="show-more-less__button--chevron show-more-less-button-icon" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cyolgscd0imw2ldqppkrb84vo"></icon> </button> <button class="show-more-less__button show-more-less__less-button show-more-less-button show-more-less__button--hide" aria-expanded="false" data-tracking-control-name="learning-course_toc-section_show_more"> 3. Communicating in Tricky Situations <icon class="show-more-less__button--chevron show-more-less-button-icon" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/4chtt12k98xwnba1nimld2oyg"></icon> </button> <ul data-max-num-to-show="0" class="show-more-less__list show-more-less__list--hide-after-0" data-impression-id="learning-course_toc-section_show-more-less"> <li class="toc-item"> <a data-tracking-control-name="learning-course_tocItem" data-tracking-will-navigate href="https://www.linkedin.com/learning/interpersonal-communication-22638889/communication-and-cultural-differences?autoplay=true&trk=learning-course_tocItem" class="toc-item__link" aria-current="false"> <icon class="table-of-contents__item-status table-of-contents__item-status--unlocked" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/5jwhkytplzxiejvhzfu0t7m8l" data-svg-class-name="table-of-contents__item-status-svg--unlocked"></icon> <div class="table-of-contents__item-details"> <div class="table-of-contents__item-title"> Communication and cultural differences </div> <div class="table-of-contents__item-duration"> 2m 58s </div> </div> </a> </li> <li class="toc-item"> <a data-tracking-control-name="learning-course_tocItem" data-tracking-will-navigate href="https://www.linkedin.com/learning/interpersonal-communication-22638889/how-to-handle-an-interruption?autoplay=true&trk=learning-course_tocItem" class="toc-item__link" aria-current="false"> <icon class="table-of-contents__item-status table-of-contents__item-status--unlocked" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/5jwhkytplzxiejvhzfu0t7m8l" data-svg-class-name="table-of-contents__item-status-svg--unlocked"></icon> <div class="table-of-contents__item-details"> <div class="table-of-contents__item-title"> How to handle an interruption </div> <div class="table-of-contents__item-duration"> 2m 49s </div> </div> </a> </li> <li class="toc-item"> <a data-tracking-control-name="learning-course_tocItem" 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class="table-of-contents__item-status table-of-contents__item-status--unlocked" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/5jwhkytplzxiejvhzfu0t7m8l" data-svg-class-name="table-of-contents__item-status-svg--unlocked"></icon> <div class="table-of-contents__item-details"> <div class="table-of-contents__item-title"> How to communicate as an introvert </div> <div class="table-of-contents__item-duration"> 3m 47s </div> </div> </a> </li> <li class="toc-item"> <a data-tracking-control-name="learning-course_tocItem" data-tracking-will-navigate href="https://www.linkedin.com/learning/interpersonal-communication-22638889/communicating-through-tense-situations?autoplay=true&trk=learning-course_tocItem" class="toc-item__link" aria-current="false"> <icon class="table-of-contents__item-status table-of-contents__item-status--unlocked" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/5jwhkytplzxiejvhzfu0t7m8l" data-svg-class-name="table-of-contents__item-status-svg--unlocked"></icon> <div class="table-of-contents__item-details"> <div class="table-of-contents__item-title"> Communicating through tense situations </div> <div class="table-of-contents__item-duration"> 3m 6s </div> </div> </a> </li> </ul>  </div> </li> <li class="toc-section"> <div class="show-more-less"> <button class="show-more-less__button show-more-less__more-button show-more-less-button " aria-expanded="false" data-tracking-control-name="learning-course_toc-section_show_more"> Conclusion <icon class="show-more-less__button--chevron show-more-less-button-icon" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cyolgscd0imw2ldqppkrb84vo"></icon> </button> <button class="show-more-less__button show-more-less__less-button show-more-less-button show-more-less__button--hide" aria-expanded="false" data-tracking-control-name="learning-course_toc-section_show_more"> Conclusion <icon class="show-more-less__button--chevron show-more-less-button-icon" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/4chtt12k98xwnba1nimld2oyg"></icon> </button> <ul data-max-num-to-show="0" class="show-more-less__list show-more-less__list--hide-after-0" data-impression-id="learning-course_toc-section_show-more-less"> <li class="toc-item"> <a data-tracking-control-name="learning-course_tocItem" data-tracking-will-navigate href="https://www.linkedin.com/learning/interpersonal-communication-22638889/investing-in-communication-skills?autoplay=true&trk=learning-course_tocItem" class="toc-item__link" aria-current="false"> <icon class="table-of-contents__item-status table-of-contents__item-status--unlocked" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/5jwhkytplzxiejvhzfu0t7m8l" data-svg-class-name="table-of-contents__item-status-svg--unlocked"></icon> <div class="table-of-contents__item-details"> <div class="table-of-contents__item-title"> Investing in communication skills </div> <div class="table-of-contents__item-duration"> 50s </div> </div> </a> </li> </ul>  </div> </li> </ul> </section> </section> </main> <div class="pre-footer "> <div class="upsell-banner footer__upsell-link"> <div class="upsell-banner__content"> <h3 class="upsell-banner__headline"> Start learning today. </h3> <p class="upsell-banner__copy"> Learn the most in-demand business, tech and creative skills from industry experts. </p> <a href="http://www.linkedin.com/learning/subscription/products?courseSlug=interpersonal-communication-22638889&destRedirectURL=https%3A%2F%2Fwww%2Elinkedin%2Ecom%2Flearning%2Finterpersonal-communication-22638889%2Fbuilding-rapport&trk=banner&upsellTrk=lil_upsell_banner_subscription" data-tracking-control-name="lil_upsell_banner_subscription" data-tracking-impression-name="lil_upsell_banner_subscription" data-litms-tracking-control-name="lil_upsell_banner_subscription" data-tracking-will-navigate class="upsell-banner__cta" data-test-live-footer-banner-sub-upsell> Start my free month </a> </div> </div> <section class="tw-linkster bg-cool-gray-20 browse-map" data-impression-id="learning-course_linkster" data-js-module-id="linkster"> <div class="max-w-screen-content-max-w w-full flex justify-between my-0 mx-auto mamabear:px-3 babybear:px-2 babybear:flex-col"> <div class="flex-1 w-1/2 pt-2 pr-4 pb-4 pl-0 babybear:pb-2 babybear:w-full babybear:border-b-1 babybear:border-solid babybear:border-color-border-low-emphasis babybear:last:border-b-0"> <h3 class="text-md font-bold text-color-text leading-open"> Explore Business Topics </h3> <ul class="my-1"> <li class="tw-link-column-item"> <a class="link tw-linkster-link" href="https://www.linkedin.com/learning/topics/business-analysis-and-strategy?trk=learning-course_browsemap_link" data-js-module-id="link-column-link" data-tracking-control-name="learning-course_browsemap_link" data-tracking-will-navigate> Business Analysis and Strategy </a> </li> <li class="tw-link-column-item"> <a class="link tw-linkster-link" 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href="https://www.linkedin.com/learning/topics/diversity-equity-and-inclusion-dei?trk=learning-course_browsemap_link" data-js-module-id="link-column-link" data-tracking-control-name="learning-course_browsemap_link" data-tracking-will-navigate> Diversity, Equity, and Inclusion (DEI) </a> </li> <li class="tw-link-column-item"> <a class="link tw-linkster-link" href="https://www.linkedin.com/learning/topics/finance-and-accounting?trk=learning-course_browsemap_link" data-js-module-id="link-column-link" data-tracking-control-name="learning-course_browsemap_link" data-tracking-will-navigate> Finance and Accounting </a> </li> <li class="tw-link-column-item"> <a class="link tw-linkster-link" href="https://www.linkedin.com/learning/topics/human-resources-3?trk=learning-course_browsemap_link" data-js-module-id="link-column-link" data-tracking-control-name="learning-course_browsemap_link" data-tracking-will-navigate> Human Resources </a> </li> <li class="tw-link-column-item"> <a class="link 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href="https://www.linkedin.com/learning/topics/project-management?trk=learning-course_browsemap_link" data-js-module-id="link-column-link" data-tracking-control-name="learning-course_browsemap_link" data-tracking-will-navigate> Project Management </a> </li> <li class="tw-link-column-item"> <a class="link tw-linkster-link" href="https://www.linkedin.com/learning/topics/sales-3?trk=learning-course_browsemap_link" data-js-module-id="link-column-link" data-tracking-control-name="learning-course_browsemap_link" data-tracking-will-navigate> Sales </a> </li> <li class="tw-link-column-item"> <a class="link tw-linkster-link" href="https://www.linkedin.com/learning/topics/small-business-and-entrepreneurship?trk=learning-course_browsemap_link" data-js-module-id="link-column-link" data-tracking-control-name="learning-course_browsemap_link" data-tracking-will-navigate> Small Business and Entrepreneurship </a> </li> <li class="tw-link-column-item"> <a class="link tw-linkster-link" 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href="https://www.linkedin.com/learning/topics/aec?trk=learning-course_browsemap_link" data-js-module-id="link-column-link" data-tracking-control-name="learning-course_browsemap_link" data-tracking-will-navigate> AEC </a> </li> <li class="tw-link-column-item"> <a class="link tw-linkster-link" href="https://www.linkedin.com/learning/topics/animation-and-illustration?trk=learning-course_browsemap_link" data-js-module-id="link-column-link" data-tracking-control-name="learning-course_browsemap_link" data-tracking-will-navigate> Animation and Illustration </a> </li> <li class="tw-link-column-item"> <a class="link tw-linkster-link" href="https://www.linkedin.com/learning/topics/audio-and-music?trk=learning-course_browsemap_link" data-js-module-id="link-column-link" data-tracking-control-name="learning-course_browsemap_link" data-tracking-will-navigate> Audio and Music </a> </li> <li class="tw-link-column-item"> <a class="link tw-linkster-link" 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