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href="/web/20130116141200/http://www.windstreambusiness.com/support/customer-support">Support</a> </li> <li> <a href="https://web.archive.org/web/20130116141200/http://wholesale.windstream.com/?cm_sp=BizUtilityNav-_-Wholesale%20Login-_-NA">Wholesale Login</a> </li> <li> <a href="/web/20130116141200/http://www.windstreambusiness.com/customer-login/dealer-login">Dealer Login</a> </li> <li> <a href="https://web.archive.org/web/20130116141200/http://www.windstream.com/residential?cm_sp=BizUtilityNav-_-Residential%20Home-_-NA">Residential Services</a> </li> <li> <a href="https://web.archive.org/web/20130116141200/http://www.windstream.com/wholesale?cm_sp=BizUtilityNav-_-Wholesale%20Content-_-NA">Wholesale</a> </li> </ul> </div> </div> </div> <!-- MASTHEAD END --> <!-- MAIN NAV BEGIN --> <div id="main-nav-wrapper"> <div id="main-nav"> <ul id="nav"> <!-- *** Services Begin *** --> <li id="services-nav"> <span>Services</span> <div id="services-subnav" class="fat-nav"> <div class="nav-tcw"> <div class="columns columns-two"> <!-- *** Data Center *** --> <div class="nav-column" id="services-left-column"> <p class="headers"><a href="/web/20130116141200/http://www.windstreambusiness.com/data-center-solutions">Data Center</a></p> <ul> <li> <a href="/web/20130116141200/http://www.windstreambusiness.com/data-center-solutions/data-center-locations">Data Center Locations</a> </li> <li> <a href="/web/20130116141200/http://www.windstreambusiness.com/data-center-solutions/colocation">Colocation</a> </li> <li> <a href="/web/20130116141200/http://www.windstreambusiness.com/data-center-solutions/cloud-computing">Cloud Computing</a> </li> <li> <a href="/web/20130116141200/http://www.windstreambusiness.com/data-center-solutions/managed-services">Managed Services</a> </li> <li> <a href="/web/20130116141200/http://www.windstreambusiness.com/data-center-solutions/disaster-recovery">Disaster Recovery</a> </li> </ul> </div> <!-- *** Enterprise *** --> <div class="nav-column" id="services-left-column"> <p class="headers"><a href="/web/20130116141200/http://www.windstreambusiness.com/enterprise">Enterprise</a></p> <ul> <li> <a href="/web/20130116141200/http://www.windstreambusiness.com/enterprise/data-solutions">Data Solutions</a> </li> <li> <a href="/web/20130116141200/http://www.windstreambusiness.com/enterprise/internet-access">Internet Access</a> </li> <li> <a href="/web/20130116141200/http://www.windstreambusiness.com/enterprise/voice-solutions">Voice Solutions</a> </li> </ul> </div> </div> <div class="columns columns-two"> <!-- *** Small Business *** --> <div class="nav-column" id="services-right-column"> <p class="headers"><a href="/web/20130116141200/http://www.windstreambusiness.com/small-business">Small Business</a></p> <ul> <li> <a href="/web/20130116141200/http://www.windstreambusiness.com/small-business/bundles">Internet &amp; Phone Bundles</a> </li> <li> <a href="/web/20130116141200/http://www.windstreambusiness.com/small-business/internet">Business Class Internet</a> </li> <li> <a href="/web/20130116141200/http://www.windstreambusiness.com/small-business/local-phone-service">Business Phone Lines</a> </li> <li> <a href="/web/20130116141200/http://www.windstreambusiness.com/small-business/long-distance">Long Distance</a> </li> <li> <a href="/web/20130116141200/http://www.windstreambusiness.com/small-business/audio-and-web-conferencing">Audio &amp; Web Conferencing</a> </li> <li> <a href="/web/20130116141200/http://www.windstreambusiness.com/small-business/internet-security">Internet Security</a> </li> <li> <a href="/web/20130116141200/http://www.windstreambusiness.com/small-business/online-backup">Online Backup</a> </li> <li> <a href="/web/20130116141200/http://www.windstreambusiness.com/small-business/premium-tech-support">Premium Tech Support</a> </li> <li> <a href="/web/20130116141200/http://www.windstreambusiness.com/small-business/web-hosting">Web Hosting</a> </li> <li> <a href="/web/20130116141200/http://www.windstreambusiness.com/small-business/fax-to-email">Fax-to-Email</a> </li> </ul> </div> </div> <!-- *** Solutions By Industry *** --> <div id="solutionsByInd"> <p class="headers"><a href="/web/20130116141200/http://www.windstreambusiness.com/solutions-by-industry">Solutions By Industry</a></p> <div id="solutions-left-column" class="nav-column"> <ul> <li> <a href="/web/20130116141200/http://www.windstreambusiness.com/solutions-by-industry/financial-services">Financial Services</a> </li> <li> <a href="/web/20130116141200/http://www.windstreambusiness.com/solutions-by-industry/healthcare">Healthcare</a> </li> <li> <a href="/web/20130116141200/http://www.windstreambusiness.com/solutions-by-industry/retail">Retail</a> </li> <li> <a href="/web/20130116141200/http://www.windstreambusiness.com/solutions-by-industry/education">Education</a> </li> </ul></div><div id="solutions-middle-column" class="nav-column"><ul> <li> <a href="/web/20130116141200/http://www.windstreambusiness.com/solutions-by-industry/government">Government</a> </li> <li> <a href="/web/20130116141200/http://www.windstreambusiness.com/solutions-by-industry/technology">Technology</a> </li> <li> <a href="/web/20130116141200/http://www.windstreambusiness.com/solutions-by-industry/media">Media</a> </li> <li> <a href="/web/20130116141200/http://www.windstreambusiness.com/solutions-by-industry/manufacturing">Manufacturing</a> </li> </ul> </div> </div> </div> </div> </li> <!-- *** Services End *** --> <!-- *** Equipment Begin *** --> <li id="equipment-nav"> <span><a href="/web/20130116141200/http://www.windstreambusiness.com/equipment">Equipment</a></span> <div id="equipment-subnav" class="fat-nav"> <div class="nav-column"> <ul> <li> <a href="/web/20130116141200/http://www.windstreambusiness.com/equipment/communications-systems">Communications Systems</a> </li> <li> <a href="/web/20130116141200/http://www.windstreambusiness.com/equipment/financing">Financing</a> </li> <li> <a href="/web/20130116141200/http://www.windstreambusiness.com/equipment/ip-simple">IP Simple</a> </li> <li> <a href="/web/20130116141200/http://www.windstreambusiness.com/equipment/maintenance-and-service-plans">Maintenance &amp; Service</a> </li> <li> <a href="/web/20130116141200/http://www.windstreambusiness.com/equipment/network-security">Network Security</a> </li> <li> <a href="/web/20130116141200/http://www.windstreambusiness.com/equipment/vendors">Products by Vendor</a> </li> <li> <a href="/web/20130116141200/http://www.windstreambusiness.com/equipment/routers">Routers</a> </li> <li> <a href="/web/20130116141200/http://www.windstreambusiness.com/equipment/switches">Switches</a> </li> <li> <a href="/web/20130116141200/http://www.windstreambusiness.com/equipment/hd-video-conferencing">HD Video Conferencing</a> </li> <li> <a href="/web/20130116141200/http://www.windstreambusiness.com/equipment/wireless-lan">Wireless LAN</a> </li> </ul> </div> </div> </li> <!-- *** Equipment End *** --> <!-- *** Resources Begin *** --> <li id="resources-nav"> <span><a href="/web/20130116141200/http://www.windstreambusiness.com/resources">Resources</a></span> <div id="resources-subnav" class="fat-nav"> <div class="nav-column"> <ul> <li> <a href="/web/20130116141200/http://www.windstreambusiness.com/resources/case-studies">Case Studies</a> </li> <li> <a href="/web/20130116141200/http://www.windstreambusiness.com/resources/demos">Demos</a> </li> <li> <a href="/web/20130116141200/http://www.windstreambusiness.com/resources/product-information">Product Information</a> </li> <li> <a href="/web/20130116141200/http://www.windstreambusiness.com/resources/testimonials">Testimonials</a> </li> <li> <a href="/web/20130116141200/http://www.windstreambusiness.com/resources/user-guides">User Guides</a> </li> <li> <a href="/web/20130116141200/http://www.windstreambusiness.com/resources/white-papers">White Papers</a> </li> <li> <a href="/web/20130116141200/http://www.windstreambusiness.com/resources/webinars">On-Demand Webinars</a> </li> <li> <a href="/web/20130116141200/http://www.windstreambusiness.com/resources/videos">Videos</a> </li> </ul> </div> </div> </li> <!-- *** Resources End *** --> <!-- *** Support Begin *** --> <li id="support-nav"> <span><a href="/web/20130116141200/http://www.windstreambusiness.com/support">Support</a></span> <div id="support-subnav" class="fat-nav"> <div class="nav-column"> <ul> <li> <a href="/web/20130116141200/http://www.windstreambusiness.com/support/customer-support">Customer Support</a> </li> <li> <a href="/web/20130116141200/http://www.windstreambusiness.com/support/coverage-area">Service Availability</a> </li> <li> <a href="/web/20130116141200/http://www.windstreambusiness.com/customer-login">Pay My Bill</a> </li> <li> <a href="https://web.archive.org/web/20130116141200/http://www.windstreambusiness.net/" rel="nofollow">Check My E-Mail</a> </li> <li> <a href="https://web.archive.org/web/20130116141200/http://rebates.windstream.com/windstreamrebate/FindMyRebate.cfm">Modem Rebate Form</a> </li> </ul> </div> </div> </li> <!-- *** Support End *** --> </ul> </div> </div> <!-- MAIN NAV END --> <!-- CONTENT BEGIN --> <div id="content-wrapper"> <div id="content" class="content"> <div id="main-rsb-wrapper"> <!-- CONTENT BODY BEGIN --> <div id="main-content" class="main-content"> <div id="breadcrumbs" class="breadcrumbs"><ul><li><a href="/web/20130116141200/http://www.windstreambusiness.com/" rel="nofollow">Home</a></li><li>&gt;</li><li><a href="/web/20130116141200/http://www.windstreambusiness.com/resources" rel="nofollow">Resources</a></li><li>&gt;</li><li>User Guides</li></ul></div> <h1>User Guides</h1> <ul class="bullet-lists"> <li class="bold"><a title="Assistant Enterprise Toolbar Setup Guide - Broadsoft" href="/web/20130116141200/http://www.windstreambusiness.com/media/811/assistant_enterprise_toolbar_guide_broadsoft.pdf">Assistant Enterprise Toolbar Setup Guide - Broadsoft</a></li> <li class="bold"><a title="Assistant Enterprise Toolbar Reference Guide - Broadsoft" href="/web/20130116141200/http://www.windstreambusiness.com/media/814/assist_ent_toolbar_ref_guide_broadsoft.pdf">Assistant Enterprise Toolbar Reference Guide - Broadsoft</a></li> <li class="bold"><a title="Business Lines Feature Guide" href="/web/20130116141200/http://www.windstreambusiness.com/media/817/business_lines_feature_guide.pdf">Business Lines Feature Guide</a></li> <li class="bold"><a title="Cisco Router Guide" href="/web/20130116141200/http://www.windstreambusiness.com/media/820/cisco_router_guide.pdf">Cisco Router Guide</a></li> <li class="bold"><a title="CommPortal Assistant User Guide" href="/web/20130116141200/http://www.windstreambusiness.com/media/823/comportal_assistant_user_guide.pdf">CommPortal Assistant User Guide</a></li> <li class="bold"><a title="CommPortal Business Admin Guide" href="/web/20130116141200/http://www.windstreambusiness.com/media/826/5895_commportal_business_admin_guide.pdf">CommPortal Business Admin Guide</a></li> <li class="bold"><a title="CommPortal User Guide" href="/web/20130116141200/http://www.windstreambusiness.com/media/829/commportal_user_guide.pdf">CommPortal User Guide</a></li> <li class="bold"><a title="Direct Event Conference Calling Reference Guide" href="/web/20130116141200/http://www.windstreambusiness.com/media/835/direct_event_reference_guide.pdf">Direct Event Conference Calling Reference Guide</a></li> <li class="bold"><a title="Hosted VoIP &amp; Data Auto Attendant User Guide - Broadsoft" href="/web/20130116141200/http://www.windstreambusiness.com/media/847/hvad_auto_attend_user_guide_broadsoft.pdf">Virtual PBX Voice Portal and Auto Attendant User Guide - Broadsoft</a></li> <li class="bold"><a title="International Calling Card Guide" href="/web/20130116141200/http://www.windstreambusiness.com/media/856/international_calling_card_guide.pdf">International Calling Card Guide</a></li> <li class="bold"><a title="Leader View Conference Calling Reference Guide" href="/web/20130116141200/http://www.windstreambusiness.com/media/862/leader_view_reference_guide.pdf">Leader View Conference Calling Reference Guide</a></li> <li class="bold"><a title="Live Meeting Reference Guide" href="/web/20130116141200/http://www.windstreambusiness.com/media/865/live_meeting_reference_guide.pdf">Live Meeting Reference Guide</a></li> <li class="bold"><a title="Managed Network Security Web Portal User Guide" href="/web/20130116141200/http://www.windstreambusiness.com/media/868/managed_security_web_portal_user_guide.pdf">Managed Network Security Web Portal User Guide</a></li> <li class="bold"><a title="Music on Hold User Guide - Metaswitch" href="/web/20130116141200/http://www.windstreambusiness.com/media/886/music_on_hold_user_guide_metaswitch.pdf">Music on Hold User Guide - Metaswitch</a></li> <li class="bold"><a title="Operator Assist Conference Calling Reference Guide" href="/web/20130116141200/http://www.windstreambusiness.com/media/889/operator_assist_reference_guide.pdf">Operator Assist Conference Calling Reference Guide</a></li> <li class="bold"><a title="Personal Voice Portal Quick Reference Guide" href="/web/20130116141200/http://www.windstreambusiness.com/media/892/personal_voice_portal_quick_ref_guide.pdf">Personal Voice Portal Quick Reference Guide</a></li> <li class="bold"><a title="Premium Auto Attendant User Guide" href="/web/20130116141200/http://www.windstreambusiness.com/media/895/premium_auto_attendant_guide.pdf">Premium Auto Attendant User Guide</a></li> <li class="bold"><a title="Reservationless Plus Reference Guide" href="/web/20130116141200/http://www.windstreambusiness.com/media/898/reservationless_plus_reference_guide.pdf">Reservationless Plus Reference Guide</a></li> <li class="bold"><a title="Small Business Web Hosting Feature Guide" href="/web/20130116141200/http://www.windstreambusiness.com/media/907/web_hosting_features_guide.pdf">Small Business Web Hosting Feature Guide</a></li> <li class="bold"><a title="Surround-the-Call Feature Guide" href="/web/20130116141200/http://www.windstreambusiness.com/media/901/surround_the_call_feature_guide.pdf">Surround-the-Call Feature Guide</a></li> <li class="bold"><a href="/web/20130116141200/http://www.windstreambusiness.com/media/753253/voicemail_user_guide.pdf" title="Voicemail User Guide">Voicemail User Guide</a></li> <li class="bold"><a title="WebEx Meeting Visuals Reference Guide" href="/web/20130116141200/http://www.windstreambusiness.com/media/871/meeting_visuals_reference_guide.pdf">WebEx Meeting Visuals Reference Guide</a></li> </ul> </div> <!-- CONTENT BODY END --> <!-- RIGHT SIDEBAR BEGIN --> <div id="right-sidebar"> <div id="resources"> <p class="sidebar-headers" id="resources-header">Related Resources</p> <ul> <li><a title="Windstream Advantage Brochure" href="/web/20130116141200/http://www.windstreambusiness.com/media/267669/windstream-corporate-brochure.pdf">Windstream Advantage Brochure</a></li> </ul> </div> <div id="contactUs"><a href="/web/20130116141200/http://www.windstreambusiness.com/quote-request" class="rtSidebarContact"><span class="hide">Contact Us</span></a></div> <!-- *** Find Local Services *** --> <div class="rsb-section"> <p class="sidebar-headers">Find Services</p> <p>View services available in your area or <span class="bold"><a href="/web/20130116141200/http://www.windstreambusiness.com/support/coverage-area">view our network map</a></span></p> <!-- Service Locator Form BEGIN --> <script type="text/javascript"> $(document).ready(function () { $("#selectedState").change(function () { $("#selectedCity").toggle($(this).val() != ""); $("#submitButton").toggle(false); //Fix for landing page. if(location.pathname == "/") $("#service-finder").toggle().toggle(); $.get("/Base/Markets/GetMarketsForState/" + $(this).val(), function (data) { $("#selectedCity option").remove(); $("#selectedCity").append("<option value='' selected='selected'>Please Choose a City</option>"); $.each($(data).find("city"), function () { $("#selectedCity").append("<option value='" + $(this).attr('value') + "'>" + $(this).attr('name') + "</option>"); }); }); }); $("#selectedCity").change(function () { $("#submitButton").toggle($(this).val() != ""); //Fix for landing page. if(location.pathname == "/") $("#service-finder").toggle().toggle(); }); $("#selectedCity, #submitButton").hide(); $("#selectedState").prepend("<option value='' selected='selected'>Please Choose a State</option>").val(""); if(jQuery.browser.msie) { $.fn.doTimeout(1, function() { $("#selectedState").val(""); }); } }); </script> <form action="/web/20130116141200/http://www.windstreambusiness.com/Shop/SetMarket" method="post" id="service-finder"> <select id="selectedState" name="selectedState"> <option value="AL">AL - Alabama</option> <option value="AZ">AZ - Arizona</option> <option value="AR">AR - Arkansas</option> <option value="CA">CA - California</option> <option value="CO">CO - Colorado</option> <option value="CT">CT - Connecticut</option> <option value="DE">DE - Delaware</option> <option value="DC">DC - District of Columbia</option> <option value="FL">FL - Florida</option> <option value="GA">GA - Georgia</option> <option value="ID">ID - Idaho</option> <option value="IL">IL - Illinois</option> <option value="IN">IN - Indiana</option> <option value="IA">IA - Iowa</option> <option value="KS">KS - Kansas</option> <option value="KY">KY - Kentucky</option> <option value="LA">LA - Louisiana</option> <option value="ME">ME - Maine</option> <option value="MD">MD - Maryland</option> <option value="MA">MA - 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