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role="main" property="mainContentOfPage" class="col-md-9 col-md-push-3" id="wb-cont"> <h1>Contact us</h1> <p>Public Safety Canada has a number of responsibilities that span national security, emergency management, crime prevention, and policies with respect to law enforcement and corrections.</p> <p>Please visit the following links for answers to frequently asked questions.</p> <ol> <li><a href="/cnt/rsrcs/frquntl-skd-qustns-en.aspx#a1">Where can I find more information about the organizations and agencies that comprise Public Safety?</a></li> <li><a href="/cnt/rsrcs/frquntl-skd-qustns-en.aspx#a2">How can I keep my online activities safe from viruses or hackers?</a></li> <li><a href="/cnt/rsrcs/frquntl-skd-qustns-en.aspx#a3">Where can I find information about preparing for emergencies or natural disasters?</a></li> <li><a href="/cnt/rsrcs/frquntl-skd-qustns-en.aspx#a4">What information do I need to travel domestically or abroad?</a></li> <li><a href="/cnt/rsrcs/frquntl-skd-qustns-en.aspx#a5">Where can I find out more about the National Crime Prevention Centre?</a></li> <li><a href="/cnt/rsrcs/frquntl-skd-qustns-en.aspxx#a6">What is the Cross Cultural Round Table on Security?</a></li> <li><a href="/cnt/rsrcs/frquntl-skd-qustns-en.aspx#a7">Where can I access information about immigration and citizenship issues?</a></li> <li><a href="/cnt/rsrcs/frquntl-skd-qustns-en.aspx#a8">Who do I contact about safety or security issues occurring in my local area?</a></li> <li><a href="/cnt/rsrcs/frquntl-skd-qustns-en.aspx#a9">How do I report a suspected fraud or scam?</a></li> <li><a href="/cnt/bt/mnstr-en.aspx">How do I contact the Minister of Public Safety and the Minister of Emergency Preparedness?</a></li> </ol> <h2 id="a01">Electronic correspondence</h2> <p>NOTE: Messages are reviewed and answered during regular business hours.</p> <p>For privacy and security reasons, Public Safety Canada does not accept personal information by email.</p> <p>Public Safety Canada will DELETE emails that contain the following:</p> <ul> <li>Personal information (SIN Numbers, banking details, etc.)</li> <li>Personal details of other individuals (addresses, phone numbers, home or work addresses, etc.)</li> <li>Attachments</li> <li>Offensive language</li> <li>Requests to forward emails on your behalf</li> <li>Messages left for the Minister of Public Safety Canada.</li> <li>To correspond with the Minister, please use the appropriate channels outlined below.</li> </ul> <h2 id="a02">General enquiries</h2> <div class="well"> <h3 class="mrgn-tp-0">Scam Alert: Fraudulent calls from Public Safety Canada</h3> <p>Have you received a call from Public Safety Canada asking for personal information? This could include your Social Insurance Number (SIN), passwords, or banking details. This is a scam. Fraudsters can mask their phone number to appear like ours. We won&rsquo;t ask for sensitive information over the phone. If you believe you&rsquo;ve been the victim of fraud, or attempted fraud, please report it to the <a href="http://www.antifraudcentre.ca/index-eng.htm">Canadian Anti-Fraud Centre</a>.</p> </div> <p>Contact: 613-944-4875 or 1-800-830-3118</p> <p><a href="cntct-frm-en.aspx">Electronic correspondence form</a></p> <p>Teletypewriter (TTY): 1-866-865-5667</p> <div class="alert alert-warning"> <p><strong>Starting November 15, 2024, possible Canada Post mail delays <br> </strong>Mail delivery to and from these services may be delayed by a Canada Post labour disruption.</p> </div> <p>Postal address:</p> <p>Public Enquiries<br> 269 Laurier Avenue West<br> Ottawa ON&nbsp;&nbsp;K1A&nbsp;0P8</p> <p>Members of the Media can visit our <a href="/cnt/nws/md-cntctcs-en.aspx">Newsroom</a> for contact details</p> <h2 id="a04">Report website problems</h2> <p>To report technical problems with this site, please e-mail the webmaster (<a href="mailto: ps.externalweb-webexterne.sp@ps-sp.gc.ca">ps.externalweb-webexterne.sp@ps-sp.gc.ca</a>) indicating the nature of the problem, the web address (URL) of the page in question and the type of browser you are using.</p> <h2>More Contact Information</h2> <ul> <li><a href="cntct-2-en.aspx#brgnl-crrctns">Aboriginal corrections</a></li> <li><a href="cntct-2-en.aspx#ccss-nfrmtn">Access to Information and Privacy Office</a></li> <li><a href="cntct-2-en.aspx#crss-cltrl-rndtbl">Cross-Cultural Roundtable on Security</a></li> <li><a href="cntct-2-en.aspx#knshk">Kanishka Project</a></li> <li><a href="cntct-2-en.aspx#cscp">Cyber Security Cooperation Program</a></li> <li><a href="cntct-2-en.aspx#lbrr">Library and Information Centre</a></li> <li><a href="cntct-2-en.aspx#nss">National Search and Rescue Secretariat</a></li> </ul> <div class="clearfix"></div> <dl id="wb-dtmd"> <dt>Date modified: </dt> <dd><time property="dateModified">2024-11-15</time></dd> </dl> </main> <nav role="navigation" id="wb-sec" typeof="SiteNavigationElement" class="col-md-3 col-md-pull-9 visible-md visible-lg"> <h2 id="wb-sec-h">About us</h2> <ul class="list-group menu list-unstyled"> <li> <h3 class="wb-navcurr"><a href="/cnt/bt/index-en.aspx">About us</a></h3> <ul class="list-group menu list-unstyled"> <li><a class="list-group-item" href="/cnt/bt/mnstr-en.aspx#mn">Our Ministers</a></li> <li><a class="list-group-item" href="/cnt/bt/mnstr-en.aspx#ps">Parliamentary Secretaries</a></li> <li><a class="list-group-item" href="/cnt/bt/dpt-mnstr-en.aspx">Deputy Minister</a></li> <li><a class="list-group-item" href="/cnt/bt/ssct-dpt-mnstr-en.aspx">Associate Deputy Ministers</a></li> <li><a class="list-group-item" href="/cnt/rsrcs/pblctns/index-en.aspx?t=dprtmntl">Departmental reports</a></li> <li><a class="list-group-item" href="/cnt/bt/cd-cndct-en.aspx">Departmental Code of Conduct</a></li> <li><a class="list-group-item" href="/cnt/bt/crrs/index-en.aspx">Careers</a></li> </ul> </li> <li> <h3><a 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