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url(data:image/svg+xml,%3Csvg%20xmlns=%22http://www.w3.org/2000/svg%22%20viewBox=%220%200%20500%20300%22%3E%3C/svg%3E)"></div></div><div class="c-submenu-teaser-card__content"><div class="c-submenu-teaser-card__title">CSR, People &amp; Culture</div><div class="c-submenu-teaser-card__desc">Global CSR Awards stories of impact</div><div class="c-submenu-teaser-card__cta"> <a class="c-btn c-btn--large c-btn--light" href="https://www.rlb.com/africa/news/global-csr-awards-stories-of-impact/"> <span class="c-btn__label">Read</span> <i class="c-btn__icon fal fa-arrow-right"></i> </a></div></div></div></div></div></div><div class="l-submenu__aside"><div class="c-submenu-teaser-wrapper"><div class="c-submenu-teaser"><div class="c-submenu-teaser__inner"><div class="c-submenu-teaser__content"><div class="c-submenu-teaser__title">Careers</div><div class="c-submenu-teaser__desc">Meaningful careers that leverage the unique contributions of our people to bring innovative solutions to our 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c-search-bar__btn--search"> <i class="fas fa-search"></i> </span> <input name="s" class="c-search-bar__input js-search-bar-input" placeholder="Search for projects, insights, people and more…" type="text" /> <span class="c-search-bar__btn c-search-bar__btn--close js-search-bar-close"> <i class="fal fa-times"></i> </span></div></div></div></form> <!-- /Search bar --></div></div></div></header><div class="l-container"><main class="l-main"><div class="l-sec l-sec--end l-sec--overflow-hidden l-sec--page-header-bg l-sec--page-header-bg-tablet-fixed"><div class="l-sec__page-header-bg-image"style="background-image: url('https://s31756.pcdn.co/africa/wp-content/uploads/sites/3/2020/07/sector-retail-banner.jpg.optimal.jpg')"></div><div class="l-sec__page-header-content"><div class="l-inner l-sec__inner l-inner--wide"> <!-- 5.5 --><div class="c-header-overlay-wrapper c-header-overlay-wrapper--half"><div class=" c-header-overlay--right js-scrollreveal-slide-left c-header-overlay c-header-overlay--alt c-header-overlay--gutter-bottom-big c-header-overlay--gutter-top-big ui-bg--main-90"><div class="c-header-overlay__inner"> <span class="c-header-overlay__decor c-header-overlay__decor--short"></span><h4 class="c-header-overlay__subtitle t-heading-4 t-upper">Bringing imagination to life</h4><h1 class="c-header-overlay__heading t-heading-1 t-light t-upper">pushes the boundaries of the best retail</h1></div></div></div> <!-- 5.5 --></div></div></div><div class="l-sec ui-bg--athens-grey"><div class="l-inner l-inner--wide"><ul class="c-breadcrumbs-list"><li class="c-breadcrumbs-list__item"> <a class="c-breadcrumbs-list__label" href="https://www.rlb.com/africa/"> <span class="ui-icon-wrapper"> <svg class="ui-icon ui-icon--home"> <use xlink:href="https://www.rlb.com/africa/wp-content/themes/rlb/static/symbol/svg/sprite.symbol.svg#icon-home"> </use> </svg> </span> </a></li><li class="c-breadcrumbs-list__item"> <a class="c-breadcrumbs-list__label" href="https://www.rlb.com/africa/sectors/"> <i class="c-breadcrumbs-list__icon fal fa-chevron-right"></i> Sectors </a></li><li class="c-breadcrumbs-list__item"> <span class="c-breadcrumbs-list__label"> <i class="c-breadcrumbs-list__icon fal fa-chevron-right"></i> Retail </span></li></ul></div></div><div class="l-sec l-sec--sidebar-content l-sec--sidebar-content-alt l-sec--gutter-top-big l-sec--gutter-bottom-big l-sec--gutter-mobile-top-big l-sec--gutter-mobile-bottom-big"><div class=" l-inner l-sec__inner l-inner--wide "><div class="l-sec__sidebar"><h6 class="t-heading-6 ui-color--accent"> SECTORS</h6><h2 class="t-heading-2"> RETAIL</h2></div><div class="l-sec__main-content"><div class="l-sec__heading"><p class="t-introduction"> In the course of a single generation, the tech titans have changed the way we shop. In response, retail revolutionaries are looking to new formats and fresh thinking to connect with customers.</p></div><div class="l-sec__main-content"><p class="t-body t-book ui-color--grey">As e-commerce sales rise to an expected US$6.5 trillion by 2023, retailers are turning to data, digital and design to cut costs, boost sales and create memorable customer experiences. But RLB’s work with agile formats and multi-functional spaces, unique business models and innovative last mile logistics solutions help our clients to prepare for any future.</p><p class="t-body t-book ui-color--grey">RLB is as agile and responsive as the retail spaces we help to deliver. By challenging the norms, using digital tools to enhance our decision-making and delivering flawlessly, we help our retail clients to maximise their returns and reposition their assets.</p></div></div></div></div><div class="l-sec l-sec--h-center l-sec--gutter-mobile-top-big l-sec--gutter-mobile-bottom-big l-sec--gutter-top-regular l-sec--gutter-bottom-regular ui-bg--main"><div class="l-inner"><div class="ui-blank"> <span class="ui-blank__anchor" id="readying-retail-for-any-future"></span></div><div class="l-sec__heading-gutter-bottom"><h3 class="t-heading-2 t-center ui-color--white"> Readying retail for any future</h3></div><div class="l-sec__heading-gutter-bottom--big"><p class="t-introduction t-book t-center ui-color--bali-blue"> Bright ideas for the world’s biggest and best retailers</p></div><div class="l-sec__content"><div class="c-deliver-value-list-wrapper"><ul class="c-deliver-value-list ui-color--white"><li class="c-deliver-value-list__item"><div class="c-deliver-value-list__number"><div class="c-stat-number c-stat-number--small awsm-counter" data-counter-animation> 360</div></div><div class="c-deliver-value-list__text"><h6 class="t-heading-6 t-medium"> specialists around the world</h6></div></li><li class="c-deliver-value-list__item"><div class="c-deliver-value-list__number"><div class="c-stat-number c-stat-number--small awsm-counter" data-counter-animation> 2000</div></div><div class="c-deliver-value-list__text"><h6 class="t-heading-6 t-medium"> projects delivered over the last decade</h6></div></li><li class="c-deliver-value-list__item"><div class="c-deliver-value-list__number"><div class="c-stat-number c-stat-number--mini"> £</div><div class="c-stat-number c-stat-number--small awsm-counter" data-counter-animation> 2</div></div><div class="c-deliver-value-list__text"><h6 class="t-heading-6 t-medium"> billion in project value in the pipeline</h6></div></li></ul></div></div></div></div><div class="c-custom-grid-wrapper"><div class="l-inner l-inner--wide"><div class="c-custom-grid-wrapper__row"><div class="c-custom-grid c-custom-grid--v-centered c-custom-grid--left"><div class="c-custom-grid__inner"><div class="l-sec__heading"><h5 class="t-heading-5 t-upper ui-color--accent"> Experience is everything</h5></div><div class="l-sec__desc"><div class="ui-cms-editable"><p class="t-body t-book ui-color--grey">Physical retail isn’t dead – but lacklustre retail is. Today’s consumers demand more than convenience and a cheap price – they want an experience. The sector’s innovators are responding by reimagining the shopping centre as a destination, where e-sports and entertainment, cafés, childcare centres and co-working collide with traditional discount and department stores. While shopping centres have always been at the heart of communities, today’s retail environment is also a hotbed of creativity and connection.</p></div></div></div></div><div class="c-custom-grid c-custom-grid--right"><div class="l-sec__centered-svg js-svg-reveal"> <span class="ui-icon-wrapper"> <svg xmlns="http://www.w3.org/2000/svg" width="703" height="478"> <g stroke="#00245D" fill="none" fill-rule="evenodd" stroke-linecap="round" stroke-linejoin="round"> <g stroke-width=".896"> <path d="M567.633 273.106c6.143-.688 22.647-1.373 26.654-1.935 17.295-2.42 18.97-5.32 25.58-8.598 1.542-.764 1.614-2.708 1.505-3.655-1.021-8.866-2.015-13.184-9.888-26.277-9.124-15.177-8.353-16.204-11.447-18.541-3.194-2.412-9.66-6.095-16.19-8.719-1.214-.488-3.438-1.613-6.541-3.064a18.22 18.22 0 01-6.45-4.822m34.722 154.732s0-13.26 4.205-31.371c4.205-18.112 3.557-36.87 1.294-46.25"/> <path d="M602.02 342.524c5.499 10.996 19.083 32.665 24.58 36.87 5.5 4.204 12.937 5.174 13.584 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11.89l29.504-7.382m-21.325 10.339l21.926-5.481"/> <path d="M593.991 210.264c-1.724 1.991-5.03 6.356-6.367 12.864a28.318 28.318 0 00.08 11.73c.053.244.15.476.278.691 1.951 3.28 3.39 5.976 4.372 7.893.924 1.808 1.266 2.583 2.19 3.624 2.23 2.513 5.655 4.11 5.655 4.11m-46.346 1.939a87.32 87.32 0 0019.906 2.58 87.407 87.407 0 0023.538-2.903m-42.401 12.092a33.83 33.83 0 0012.306-.161m-2.955-45.625a41.264 41.264 0 00-.806 7.738c-.032 3.9.526 4.893.806 5.32 1.801 2.754 5.694 2.873 6.288 2.903 3.673.185 6.254-1.944 7.416-2.902 6.392-5.273 5.491-15.06 5.356-16.326m-73.666 48.455l36.227-.531 7.687 5.696m-18.165-76.954c.215 2.042 1.934 6.019 2.149 6.77.214.753 1.719.392 2.04 2.723.324 2.33 0 6.091 1.4 6.844 1.396.752 2.686-.645 2.686-.645 1.505 1.827 6.449 5.017 6.663 5.786.215.77.865 3.242 3.227 2.597 2.363-.645 7.494-4.944 7.494-4.944" stroke-width=".896"/> </g> </svg> </span></div></div></div></div></div><div class="c-custom-grid-wrapper"><div class="c-custom-grid-wrapper__row"><div class="lazyload c-custom-grid c-custom-grid--left c-custom-grid--with-image-bg-main" data-bg="https://s31756.pcdn.co/africa/wp-content/uploads/sites/3/2020/07/sector-retail-paragraph2.jpg.optimal.jpg" style="background-image: url(data:image/svg+xml,%3Csvg%20xmlns=%22http://www.w3.org/2000/svg%22%20viewBox=%220%200%20500%20300%22%3E%3C/svg%3E);" ></div><div class="c-custom-grid c-custom-grid--right c-custom-grid--v-centered ui-bg--main ui-color--white c-custom-grid--with-desc"><div class="c-custom-grid__inner"><div class="l-sec__heading"><h5 class="t-heading-5 t-upper"> Technology is more than a trend</h5></div><div class="l-sec__desc"><div class="ui-cms-editable"><p class="t-body t-book ui-color--white">From drone deliveries to automated warehouses, facial recognition to mobile wallets, technology is reshaping retail. Technology may be a disruptor, but it is also breathing new life into bricks-and-mortar retail. Savvy retailers are using data get closer to their customers, and shopping centre owners are embracing AI and analytics to understand performance, track competitors and uncover hidden opportunities. At RLB, our investment in digitisation, mobile data collection and analysis tools – like the RLB Field app and RLB Focus – have accelerated the speed, accuracy and productivity of our retail projects too.</p></div></div></div></div></div></div><div class="c-custom-grid-wrapper"><div class="c-custom-grid-wrapper__row"><div class="c-custom-grid c-custom-grid--v-centered c-custom-grid--left c-custom-grid--with-desc"><div class="c-custom-grid__inner"><div class="l-sec__heading"><h5 class="t-heading-5 t-upper ui-color--accent"> A sustainable sense of place</h5></div><div class="l-sec__desc"><div class="ui-cms-editable"><p class="t-body t-book ui-color--grey">More than six in 10 Millennial consumers – now the world’s largest consumer group – consider a company&#8217;s ethical values, environmental sustainability and authenticity before buying their products. Savvy shopping centre owners and operators are responding with carbon zero certification, urban rooftop farms, paddock-to-plate food courts and more to connect with customers. And at RLB, our project and cost management expertise on complex shopping centre projects has helped our clients make carbon reductions while creating great places for people.</p></div></div></div></div><div class="lazyload c-custom-grid c-custom-grid--right c-custom-grid--with-image-bg-main" data-bg="https://s31756.pcdn.co/africa/wp-content/uploads/sites/3/2020/07/sector-retail-paragraph3.jpg.optimal.jpg" style="background-image: url(data:image/svg+xml,%3Csvg%20xmlns=%22http://www.w3.org/2000/svg%22%20viewBox=%220%200%20500%20300%22%3E%3C/svg%3E);" ></div></div></div><div class="l-sec ui-bg--main l-sec--gutter-top-big l-sec--gutter-bottom-big l-sec--gutter-mobile-top-big l-sec--gutter-mobile-bottom-big"><div class="l-inner l-inner--wide l-sec__inner"><div class="c-contacts-cards c-contacts-cards--triple-alt c-contacts-cards--col-4"><div class="c-contacts-cards__info"><div class="c-contacts-cards__title"><h4 class="t-heading-4 t-medium t-center ui-color--white"> FOR MORE INFORMATION ON THE RETAIL SECTOR, CONTACT:</h4></div></div><div class="c-contacts-cards__content"><div class="c-contacts-cards__row"><div class="c-contacts c-contacts--large"><div class="c-contacts__avatar"> <noscript><img class="c-contacts__img" src="https://s31756.pcdn.co/africa/wp-content/uploads/sites/3/2020/08/Nicolas-Sheard-2024-106x106.jpg.optimal.jpg" alt="Nicolas Sheard"/></noscript><img class="lazyload c-contacts__img" src='data:image/svg+xml,%3Csvg%20xmlns=%22http://www.w3.org/2000/svg%22%20viewBox=%220%200%20210%20140%22%3E%3C/svg%3E' data-src="https://s31756.pcdn.co/africa/wp-content/uploads/sites/3/2020/08/Nicolas-Sheard-2024-106x106.jpg.optimal.jpg" alt="Nicolas Sheard"/></div><div class="c-contacts__info"><h6 class="c-contacts__heading ui-color--white t-heading-6"> Nicolas Sheard</h6><div class="c-contacts__title-wrapper"><p class="c-contacts__title ui-color--hoki t-body">Chief Executive Officer (RLB Africa)</p><div class="c-contacts__title-box"> <i class="c-contacts__icon fal fa-mobile ui-color--hoki"></i> <a class="c-contacts__title c-cta ui-color--hoki t-body" href="tel:+27 83 226 0303">+27 83 226 0303</a></div><div class="c-contacts__title-box"> <i class="c-contacts__icon fal fa-at ui-color--hoki"></i> <a class="c-contacts__title c-cta ui-color--hoki t-body" href="mailto:nicolas.sheard@za.rlb.com">nicolas.sheard@za.rlb.com</a></div></div></div></div></div></div><div class="c-contacts-cards__info-wrapper"><div class="c-contacts-cards__info"><div class="c-contacts-cards__cta"> <a class="c-contacts-cards__link t-btn t-uppercase ui-color--white" href="https://www.rlb.com/africa/about/contact-offices/" target=""> <span>FIND YOUR NEAREST RLB OFFICE</span> <i class="c-contacts-cards__icon fal fa-arrow-right"></i> </a></div></div></div></div></div></div><div class="l-sec l-sec--gutter-top-big l-sec--gutter-bottom-big l-sec--gutter-mobile-top-big l-sec--gutter-mobile-bottom-big"><div class="l-inner"><div class="l-sec__sidebar"><h6 class="t-heading-6 ui-color--accent"> RESIDENTIAL PROJECTS</h6><h2 class="t-heading-2"> Global Expertise. Local Knowledge.</h2></div><div class="l-sec__centered-svg ui-svg-map-with-points js-svg-reveal-map-with-points"><div id="image-map-pro-8555"></div></div><div class="l-sec__heading"><h3 class="t-heading-5 t-bold t-center ui-color--accent"> Having over 4,500 people based in over 130 offices across more than 34 countries, means we work on landmark Residential projects across the globe.</h3></div></div></div><div class="l-sec ui-bg--main l-sec--gutter-top-big l-sec--gutter-bottom-big l-sec--gutter-mobile-top-big l-sec--gutter-mobile-bottom-big"><div class="l-inner l-inner--wide l-sec__inner"><div class="c-contacts-cards c-contacts-cards--triple-alt c-contacts-cards--col-4"><div class="c-contacts-cards__info"><div class="c-contacts-cards__title"><h4 class="t-heading-4 t-medium t-center ui-color--white"> LEARN HOW WE ARE PUSHING THE BOUNDARIES OF THE BEST RETAIL</h4></div></div><div class="c-contacts-cards__info-wrapper"><div class="c-contacts-cards__info"><div class="c-contacts-cards__cta"> <a class="c-contacts-cards__link t-btn t-uppercase ui-color--white" href="https://www.rlb.com/africa/projects/?fwp_sector=699&#038;fwp_items_per_page=12" target=""> <span>FIND MORE RLB RETAIL PROJECTS</span> <i class="c-contacts-cards__icon fal fa-arrow-right"></i> </a></div></div></div></div></div></div><div class="l-sec ui-bg--athens-blue l-sec--gutter-top-big l-sec--gutter-mobile-top-big l-sec--gutter-mobile-bottom-big"><div class="l-inner"><h5 class="t-heading-6 ui-color--accent t-bold">SECTOR KNOWLEDGE</h5><div class="l-sec__heading"><h2 class="t-heading-2"> RESIDENTIAL</h2></div><ul class="c-simple-list c-simple-list--horizontal c-simple-list--card-2-grid"><li class="c-simple-list__item"> <a class="c-card c-card--blog-post c-card--mb-anim js-scrollreveal-slide-up" href="https://www.rlb.com/africa/insight/global-construction-market-activity-positive/"><div class="lazyload c-card__bg" data-bg="https://s31756.pcdn.co/africa/wp-content/uploads/sites/3/2021/12/RLB-International-Report-Dec-2021-375x192.jpeg.optimal.jpeg" style="background-image: url(data:image/svg+xml,%3Csvg%20xmlns=%22http://www.w3.org/2000/svg%22%20viewBox=%220%200%20500%20300%22%3E%3C/svg%3E)"></div><div class="c-card__inner"><div class="c-card__title-wrapper"><p class="c-card__title t-uppercase t-body ui-color--hoki"> International Report</p><h6 class="c-card__subtitle t-heading-6 ui-color--white"> Global Construction Market Activity Positive according to&hellip;</h6></div><div class="c-card__desc-wrapper"><ul class="c-card__list c-post-info-list c-post-info-list--small"><li class="c-post-info-list__item"><p class="c-post-info-list__label ui-color--hoki"> <i class="c-post-info-list__icon fal fa-calendar-alt"></i> <time datetime="2021-12-15">Dec 15, 2021.</time></p></li><li class="c-post-info-list__item"><p class="c-post-info-list__label ui-color--hoki"> <i class="c-post-info-list__icon fal fa-clock"></i> 5 Min Read</p></li></ul><p class="c-card__desc t-body"> According to Rider Levett Bucknall’s (RLB) 4th Quarter 2021 International Report, global ...</p><div class="c-card__btn"> <span class="c-btn c-btn--inverted"> <span class="c-btn__label">READ MORE</span> <i class="c-btn__icon fal fa-arrow-right"></i> </span></div></div></div> </a></li><li class="c-simple-list__item"> <a class="c-card c-card--blog-post c-card--mb-anim js-scrollreveal-slide-up" href="https://www.rlb.com/africa/insight/covid-19-global-survey-report-issue-11/"><div class="lazyload c-card__bg" data-bg="https://s31756.pcdn.co/africa/wp-content/uploads/sites/3/2021/11/Global-Survey-Issue-11-website-insights-scaled-1-375x192.jpg.optimal.jpg" style="background-image: url(data:image/svg+xml,%3Csvg%20xmlns=%22http://www.w3.org/2000/svg%22%20viewBox=%220%200%20500%20300%22%3E%3C/svg%3E)"></div><div class="c-card__inner"><div class="c-card__title-wrapper"><p class="c-card__title t-uppercase t-body ui-color--hoki"> Market Research</p><h6 class="c-card__subtitle t-heading-6 ui-color--white"> COVID-19: Global Survey Report, Issue 11</h6></div><div class="c-card__desc-wrapper"><ul class="c-card__list c-post-info-list c-post-info-list--small"><li class="c-post-info-list__item"><p class="c-post-info-list__label ui-color--hoki"> <i class="c-post-info-list__icon fal fa-calendar-alt"></i> <time datetime="2021-11-30">Nov 30, 2021.</time></p></li><li class="c-post-info-list__item"><p class="c-post-info-list__label ui-color--hoki"> <i class="c-post-info-list__icon fal fa-clock"></i> 1 Min Read</p></li></ul><p class="c-card__desc t-body"> The 11th edition of the RLB COVID-19 Survey continues the focus change made in the 10th edition, to ...</p><div class="c-card__btn"> <span class="c-btn c-btn--inverted"> <span class="c-btn__label">READ MORE</span> <i class="c-btn__icon fal fa-arrow-right"></i> </span></div></div></div> </a></li><li class="c-simple-list__item"> <a class="c-card c-card--blog-post c-card--mb-anim js-scrollreveal-slide-up" href="https://www.rlb.com/africa/insight/covid-19-global-survey-report-issue-10/"><div class="lazyload c-card__bg" data-bg="https://s31756.pcdn.co/africa/wp-content/uploads/sites/3/2021/08/Gloabl-Survey-Issue-10-website-insights-scaled-3-375x192.jpg.optimal.jpg" style="background-image: url(data:image/svg+xml,%3Csvg%20xmlns=%22http://www.w3.org/2000/svg%22%20viewBox=%220%200%20500%20300%22%3E%3C/svg%3E)"></div><div class="c-card__inner"><div class="c-card__title-wrapper"><p class="c-card__title t-uppercase t-body ui-color--hoki"> Market Research</p><h6 class="c-card__subtitle t-heading-6 ui-color--white"> COVID-19: Global Survey Report, Issue 10</h6></div><div class="c-card__desc-wrapper"><ul class="c-card__list c-post-info-list c-post-info-list--small"><li class="c-post-info-list__item"><p class="c-post-info-list__label ui-color--hoki"> <i class="c-post-info-list__icon fal fa-calendar-alt"></i> <time datetime="2021-08-25">Aug 25, 2021.</time></p></li><li class="c-post-info-list__item"><p class="c-post-info-list__label ui-color--hoki"> <i class="c-post-info-list__icon fal fa-clock"></i> 1 Min Read</p></li></ul><p class="c-card__desc t-body"> This 10th edition of the RLB COVID-19 Survey changes focus slightly, to include reference to not ...</p><div class="c-card__btn"> <span class="c-btn c-btn--inverted"> <span class="c-btn__label">READ MORE</span> <i class="c-btn__icon fal fa-arrow-right"></i> </span></div></div></div> </a></li></ul><div class="l-sec__btn"> <a href="https://www.rlb.com/africa/insights/" class="c-btn"> <span class="c-btn__label">View insights</span> <i class="c-btn__icon fal fa-arrow-right"></i> </a></div></div></div></main></div><footer class="l-footer"><div class="l-footer__view"><div class="l-inner l-inner--wide"><div class="c-view"><div class="c-view__dropdown"> <!-- c-dropdown-box 2.12 --><div class="c-dropdown-box c-dropdown-box--red js-dropdown-box"><p class="c-dropdown-box__label 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