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How Apple developed the world’s first end-to-end hearing health experience - Apple (HK)

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href="/hk/en/mac/" data-globalnav-item-name="mac" data-topnav-flyout-trigger-compact="true" data-analytics-title="mac" data-analytics-element-engagement="hover - mac" aria-label="Mac" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-mac"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 23 44" width="23" xmlns="http://www.w3.org/2000/svg"><path d="m8.1558 25.9987v-6.457h-.0703l-2.666 6.457h-.8907l-2.666-6.457h-.0703v6.457h-.9844v-8.4551h1.2246l2.8945 7.0547h.0938l2.8945-7.0547h1.2246v8.4551zm2.5166-1.7696c0-1.1309.832-1.7812 2.3027-1.8691l1.8223-.1113v-.5742c0-.7793-.4863-1.207-1.4297-1.207-.7559 0-1.2832.2871-1.4238.7852h-1.0195c.1348-1.0137 1.1309-1.6816 2.4785-1.6816 1.541 0 2.4023.791 2.4023 2.1035v4.3242h-.9609v-.9318h-.0938c-.4102.6738-1.1016 1.043-1.9453 1.043-1.2246 0-2.1328-.7266-2.1328-1.8809zm4.125-.5859v-.5801l-1.6992.1113c-.9609.0645-1.3828.3984-1.3828 1.0312 0 .6445.5449 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58.556 298.783 64 288.783 64c-10.605 0-16.976-5.32-17.783-13.57h8.63c.806 4.537 3.83 6.765 9.153 6.765 5.241 0 8.467-2.227 8.467-5.774 0-2.805-1.573-4.456-6.21-5.528l-6.894-1.649c-8.065-1.897-12.057-5.856-12.057-12.168C272.088 24.321 278.7 19 288.459 19Z"></path> </g> </svg> </span> <div class="pagetitle component"> <div class="component-content"> <h1 class="hero-headline"> Inside the Audio Lab: <br />How Apple developed the world’s first end‑to‑end hearing health experience </h1> </div> </div> <div class="featured-subhead component"> <div class="component-content"></div> </div> </div> </div> </div> <a href="/newsroom/images/2024/10/how-apple-developed-the-worlds-first-end-to-end-hearing-health-experience/article/Apple-Audio-Lab-Fantasia-Lab-01.zip" class="icon icon-arrowdncirfill icon-adjusted" download data-analytics-title="download image - Apple-Audio-Lab-Fantasia-Lab-01_Full-Bleed-Image" aria-label="Download image, A person is shown in a chamber surrounded by speakers inside Apple’s Audio Lab."> Download image </a> <div class="image-description"> <div class="image-caption">At Apple’s Audio Lab in Cupertino, California, acoustic engineers are developing groundbreaking features on every Apple product with a speaker or microphone, including the new hearing health experience on AirPods Pro 2. </div> <a href="/newsroom/images/2024/10/how-apple-developed-the-worlds-first-end-to-end-hearing-health-experience/article/Apple-Audio-Lab-Fantasia-Lab-01.zip" class="icon icon-arrowdown nr-cta-download" download data-analytics-title="download image - Apple-Audio-Lab-Fantasia-Lab-01_Full-Bleed-Image" aria-label="Download media, A person is shown in a chamber surrounded by speakers inside Apple’s Audio Lab."></a> </div> </div> </div> </section> <div class="articleshare articleshare-datepill" data-component-list="ShareSheet" data-clipboard-text="Copied to clipboard" data-analytics-activitymap-region-id="sharesheet"> <div class="component"> <div class="component-content"> <div class="category-eyebrow"> <span class="category-eyebrow__category category_pill pill pill-accent4">health</span> <span class="category-eyebrow__date">28 October 2024</span> </div> <div class="sharesheet-content tooltip-wrapper"> <div class="sharesheet-options-open"> <button type="button" class="icon-share icon" aria-label="Open share options"> </button> </div> <ul class="sharesheet-options" data-analytics-content="Inside the Audio Lab: How Apple developed the world’s first end‑to‑end hearing health experience"> <li class="social-option"> <button class="icon icon-facebook social-icon" data-href="https://nr.apple.com/dY3s4D6LC0" data-analytics-title="Share via Facebook" aria-label="Share this article via Facebook (opens in new window)"> </button> </li> <li class="social-option"> <button class="icon icon-twitter social-icon" data-href="https://nr.apple.com/dY3s4D6LC0" data-analytics-title="Share via X" data-description="" aria-label="Share this article via X (opens a new window)"> 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</button> </div> </div> </div> </div> </div> </div> <div class="sosumi text component"> <div class="component-content"> <em>The new hearing health features on AirPods Pro 2 are not available in all regions. Hearing Test and Hearing Aid features are regulated health features that require regulatory approval and will be offered after authorization is received. For more information, visit <a target="_blank" href="https://www.apple.com/hk/en/airpods-pro/feature-availability/">apple.com/hk/en/airpods-pro/feature-availability/</a>.</em> </div> </div> <div class="pagebody text component dropcaps"> <div class="component-content"> <div class="pagebody-copy"> Apple’s state-of-the-art Audio Lab in Cupertino, California, supports the innovative work of its acoustic engineers. They use the lab to conduct user studies in various listening rooms and test new features in its anechoic chambers, which completely absorb reflective sounds and isolate external noise.</div> <div class="pagebody-copy"> The Audio Lab is the hub for the design, measurement, tuning, and validation of all of Apple’s products with speakers or microphones. It’s also the center for Apple’s multiyear, cross-team collaboration to build the groundbreaking new <a href="https://www.apple.com/hk/en/newsroom/2024/09/apple-introduces-groundbreaking-health-features/" target="_blank">hearing health features on AirPods Pro 2</a>. Available today as a free software update,<sup>1</sup> the end-to-end experience helps minimize exposure to loud environmental noise with Hearing Protection, track hearing with an at-home Hearing Test, and receive assistance for perceived mild to moderate hearing loss using AirPods Pro as a clinical-grade Hearing Aid.</div> </div> </div> <figure class="image component image-inline body-copy-wide" aria-label="Media, AirPods Pro 2."> <div class="component-content"> <div class="image-sharesheet" data-analytics-activitymap-region-id="Apple-Audio-Lab-AirPods-Pro-2_inline"> <style type='text/css'> .image-be38bd29064a6bb5d97017dbfa819e47 { width: 100%; padding-top: 100.0%; height: auto; } @media only screen and (max-width: 1068px) { .image-be38bd29064a6bb5d97017dbfa819e47 { width: 100%; padding-top: 100.0%; height: auto; } } @media only screen and (max-width: 734px) { .image-be38bd29064a6bb5d97017dbfa819e47 { width: 100%; padding-top: 100.0%; height: auto; } } </style> <div class='image-be38bd29064a6bb5d97017dbfa819e47 image-asset'> <picture class="picture"> <source media="(max-width: 734px)" srcset="/newsroom/images/2024/10/how-apple-developed-the-worlds-first-end-to-end-hearing-health-experience/article/Apple-Audio-Lab-AirPods-Pro-2_inline.jpg.small.jpg, /newsroom/images/2024/10/how-apple-developed-the-worlds-first-end-to-end-hearing-health-experience/article/Apple-Audio-Lab-AirPods-Pro-2_inline.jpg.small_2x.jpg 2x"/> <source media="(max-width: 1068px)" srcset="/newsroom/images/2024/10/how-apple-developed-the-worlds-first-end-to-end-hearing-health-experience/article/Apple-Audio-Lab-AirPods-Pro-2_inline.jpg.medium.jpg, /newsroom/images/2024/10/how-apple-developed-the-worlds-first-end-to-end-hearing-health-experience/article/Apple-Audio-Lab-AirPods-Pro-2_inline.jpg.medium_2x.jpg 2x"/> <img class="picture-image" src="https://www.apple.com/newsroom/images/2024/10/how-apple-developed-the-worlds-first-end-to-end-hearing-health-experience/article/Apple-Audio-Lab-AirPods-Pro-2_inline.jpg.large.jpg" srcset="https://www.apple.com/newsroom/images/2024/10/how-apple-developed-the-worlds-first-end-to-end-hearing-health-experience/article/Apple-Audio-Lab-AirPods-Pro-2_inline.jpg.large_2x.jpg 2x" alt="AirPods Pro 2."/> </picture> </div> </div> <div class="image-description"> <div class="image-caption"> A free software update for AirPods Pro 2 helps users minimize their exposure to loud environmental noise with Hearing Protection, track hearing health with an at-home Hearing Test, and receive assistance for perceived mild to moderate hearing loss using the Hearing Aid feature. </div> <a href="/newsroom/images/2024/10/how-apple-developed-the-worlds-first-end-to-end-hearing-health-experience/article/Apple-Audio-Lab-AirPods-Pro-2.zip" class="icon-arrowdown icon nr-cta-download" download data-analytics-title="download image - Apple-Audio-Lab-AirPods-Pro-2_inline" aria-label="Download media, AirPods Pro 2."></a> </div> </div> </figure> <div class="pagebody text component"> <div class="component-content"> <div class="pagebody-copy"> According to the World Health Organization, approximately 1.5 billion people around the world are living with hearing loss. “Hearing loss affects individuals in every region and country, yet often goes unrecognized. Hearing is a core component of communication for so many and is an important factor for health and wellbeing,” says Shelly Chadha, M.D., the World Health Organization’s technical lead for hearing. “Technology can play an important role in raising awareness and providing intervention options for those affected by hearing loss.”</div> <div class="pagebody-copy"> “Every person’s hearing is different, so we created an innovative, end-to-end hearing health experience that addresses this variability in a way that’s both simple to use and adaptable to a wide range of needs. That’s especially important because hearing loss affects people of all ages with different levels of tech savviness,” says Sumbul Desai, M.D., Apple’s vice president of Health. “With the Hearing Aid feature, we wanted to build something so intuitive, it felt like an extension of your senses. We knew the results would literally change people’s lives — and democratize access to treatment for a condition that affects more than a billion people.”</div> <div class="pagebody-copy"> Engineers used highly specialized spaces across the Audio Lab to help make these breakthrough features possible.</div> <div class="pagebody-copy"> “From the quietest sounds we can hear for the Hearing Test feature, to speech in noisy restaurants for the Hearing Aid feature, and even concert levels for Hearing Protection, we can bring the real world into our acoustics facilities with playback of calibrated soundscapes from all over the world, or take accurate acoustic measurements at the touch of a button,” says Kuba Mazur, Apple’s hearing health lead engineer within Acoustics Engineering.</div> </div> </div> <section class="fullbleedsticky " data-component-list="FullbleedSticky LocalnavTransformer" data-localnav-transformer-breakpoint-mask="ML" data-analytics-section-engagement="name:Apple-Audio-Lab-Space-Echo-Room_Full-Bleed-Image caption"> <div class="animation"> <div class="content"> <div class="curtain"></div> <picture class="viewport-picture"> <source media="(max-width: 734px)" srcset="/newsroom/images/2024/10/how-apple-developed-the-worlds-first-end-to-end-hearing-health-experience/article/Apple-Audio-Lab-Space-Echo-Room_Full-Bleed-Image.jpg.small.jpg, /newsroom/images/2024/10/how-apple-developed-the-worlds-first-end-to-end-hearing-health-experience/article/Apple-Audio-Lab-Space-Echo-Room_Full-Bleed-Image.jpg.small_2x.jpg 2x"/> <source media="(max-width: 1068px)" srcset="/newsroom/images/2024/10/how-apple-developed-the-worlds-first-end-to-end-hearing-health-experience/article/Apple-Audio-Lab-Space-Echo-Room_Full-Bleed-Image.jpg.medium.jpg, /newsroom/images/2024/10/how-apple-developed-the-worlds-first-end-to-end-hearing-health-experience/article/Apple-Audio-Lab-Space-Echo-Room_Full-Bleed-Image.jpg.medium_2x.jpg 2x"/> <source media="(min-width: 1442px)" srcset="/newsroom/images/2024/10/how-apple-developed-the-worlds-first-end-to-end-hearing-health-experience/article/Apple-Audio-Lab-Space-Echo-Room_Full-Bleed-Image.jpg.xlarge.jpg, /newsroom/images/2024/10/how-apple-developed-the-worlds-first-end-to-end-hearing-health-experience/article/Apple-Audio-Lab-Space-Echo-Room_Full-Bleed-Image.jpg.xlarge_2x.jpg 2x"/> <img class="viewport-image" src="https://www.apple.com/newsroom/images/2024/10/how-apple-developed-the-worlds-first-end-to-end-hearing-health-experience/article/Apple-Audio-Lab-Space-Echo-Room_Full-Bleed-Image.jpg.large.jpg" srcset="https://www.apple.com/newsroom/images/2024/10/how-apple-developed-the-worlds-first-end-to-end-hearing-health-experience/article/Apple-Audio-Lab-Space-Echo-Room_Full-Bleed-Image.jpg.large_2x.jpg 2x" aria-hidden="true" alt=""/> </picture> <div class="scrollfade"> <div class="springin"> <div class="image-description"> <div class="image-caption"> Longwave, Apple’s largest anechoic chamber, includes a custom-built loudspeaker and microphone arc that can measure how sound interacts with the human body. </div> <a href="/newsroom/images/2024/10/how-apple-developed-the-worlds-first-end-to-end-hearing-health-experience/article/Apple-Audio-Lab-Space-Echo-Room.zip" class="icon icon-arrowdown nr-cta-download" download data-analytics-title="download image - Apple-Audio-Lab-Space-Echo-Room_Full-Bleed-Image" aria-label="Download media, A team member stands in front of a seated participant inside Longwave at Apple’s Audio Lab."></a> </div> </div> </div> <a href="/newsroom/images/2024/10/how-apple-developed-the-worlds-first-end-to-end-hearing-health-experience/article/Apple-Audio-Lab-Space-Echo-Room.zip" class="icon icon-arrowdncirfill icon-adjusted" download data-analytics-title="download image - Apple-Audio-Lab-Space-Echo-Room_Full-Bleed-Image" aria-label="Download image, A team member stands in front of a seated participant inside Longwave at Apple’s Audio Lab."> Download image </a> </div> </div> </section> <div class="pagebody text component"> <div class="component-content"> <div class="pagebody-copy"> The Longwave anechoic chamber was built on a separate foundation that uses springs to isolate it from the rest of the lab, allowing for accurate sound measurements without any noise or vibration disturbances. The chamber includes a custom-built loudspeaker and microphone arc that can measure head-related transfer functions, or in other words, how sound interacts with the human body. Having both the loudspeaker and microphone arrays within this chamber makes it a unique space with many applications, including AirPods, iPhone, and HomePod development.</div> <div class="pagebody-copy"> “Your ears are natural amplifiers, each uniquely shaped and often slightly asymmetric,” Mazur continues. “When sound reaches one ear first before the other, it creates a time difference in how we perceive sound. This is important for us to understand so we can build experiences that accurately represent the sounds in your environment. And we do this in our anechoic chambers by having someone sit in a rotating chair with AirPods Pro to capture the audio.”</div> <div class="pagebody-copy"> On the other side of the Audio Lab, to ensure the highest sound quality in every audio product Apple makes, the Fantasia Lab uses a spherical array of 50 loudspeakers to simulate hundreds of real-world sound scenes — like a shopping mall, busy street, or travel on an airplane — in a tightly controlled, evenly distributed sound field.</div> </div> </div> <div class="video component video-hero body-copy-wide"> <div class="component-content"> <div class="video-container" data-component-list="ScrollAnimationDefault VideoPlayer"> <video data-auto-ac-video src="/newsroom/videos/videos-2024/hls/2024/10/Apple-Audio-Lab-Hearing-Health/Apple-Audio-Lab-Hearing-Health/Apple-Audio-Lab-Hearing-Health-video_16x9.m3u8" poster="/newsroom/videos/videos-2024/hls/2024/10/Apple-Audio-Lab-Hearing-Health/Apple-Audio-Lab-Hearing-Health/posters/Apple-Audio-Lab-Hearing-Health-video_571x321.jpg.large.jpg" preload="auto" data-optimize-url data-text-tracks="{&#34;mode&#34;:&#34;hidden&#34;,&#34;src&#34;:&#34;&#34;,&#34;srclang&#34;:&#34;en&#34;}" data-ac-video-options="{&#34;responsive&#34;:&#34;true&#34;,&#34;sharing&#34;:{&#34;allowEmbed&#34;:true,&#34;description&#34;:&#34;In the Fantasia Lab, one of Apple\u2019s larger anechoic chambers uses a spherical array of 50 loudspeakers to simulate hundreds of real-world sound scenes in a tightly controlled, evenly distributed sound field.&#34;,&#34;videoid&#34;:&#34;72c6488f7c248d1dcdb6a0eb85b6ed28&#34;,&#34;originatorUrl&#34;:&#34;https://www.apple.com/hk/en/newsroom/2024/10/how-apple-developed-the-worlds-first-end-to-end-hearing-health-experience/?videoid=72c6488f7c248d1dcdb6a0eb85b6ed28&#34;,&#34;hideExtension&#34;:true,&#34;title&#34;:&#34;Inside the Fantasia Lab in Apple\u2019s Audio Lab&#34;,&#34;hideFacebookShare&#34;:false,&#34;url&#34;:&#34;/newsroom/videos/videos-2024/hls/2024/10/Apple-Audio-Lab-Hearing-Health/Apple-Audio-Lab-Hearing-Health/Apple-Audio-Lab-Hearing-Health-video_16x9.m3u8&#34;,&#34;embedpath&#34;:&#34;https://share.newsroom.apple/hk/en/newsroom/embed/videos/?embedvideoid=&#34;,&#34;duration&#34;:&#34;00:31&#34;,&#34;analytics&#34;:{&#34;pageName&#34;:&#34;How Apple developed the world\u2019s first end-to-end hearing health experience&#34;},&#34;hideTwitterShare&#34;:false,&#34;poster&#34;:&#34;/newsroom/videos/videos-2024/hls/2024/10/Apple-Audio-Lab-Hearing-Health/Apple-Audio-Lab-Hearing-Health/posters/Apple-Audio-Lab-Hearing-Health-video_571x321.jpg.large.jpg&#34;}}"> </video> <div class="video-description"> <div class="image-caption">In the Fantasia Lab, one of Apple’s larger anechoic chambers uses a spherical array of 50 loudspeakers to simulate hundreds of real-world sound scenes in a tightly controlled, evenly distributed sound field.</div> <button type="button" class="icon-share icon" aria-label="Open share for video: Inside the Fantasia Lab in Apple’s Audio Lab"></button> </div> </div> </div> </div> <div class="pagebody text component"> <div class="component-content"> <div class="pagebody-copy"> To fine-tune and validate the Hearing Aid feature, a broad demographic of study participants with a wide range of hearing levels were put into this controlled environment to complete a speech-in-noise test. The test consisted of a participant sitting in a chair in the middle of the space while a complex sound scene, like a noisy restaurant, played. The participant then had to repeat the words of a single speaker, distinguishing from background conversations.</div> <div class="pagebody-copy"> “This lab is about recreating. Just as our users experience their everyday lives moving through shopping malls or having dinner with loved ones, we had to ensure these features would meet their needs,” says Mazur. “We brought the outside in to tune and validate features that we’re building on AirPods, like the Hearing Aid feature, Conversation Boost, and Transparency mode.”</div> <div class="pagebody-copy"> Additionally, three clinical-grade audiometric booths — the type that patients would typically encounter during hearing tests in a clinician’s office — are permanently installed in the Audio Lab. For internal testing, the engineering team worked with audiologists in the booths to conduct thousands of clinical-grade audiometry tests and software-based hearing tests prior to moving the new Hearing Test feature into clinical validation studies.</div> </div> </div> <figure class="image component image-big image-fullbleed body-copy-wide" aria-label="Media, An AirPods Pro 2 user holds iPhone while using the new Hearing Test feature."> <div class="component-content"> <div class="image-sharesheet" data-analytics-activitymap-region-id="Apple-Audio-Lab-Hearing-Test_big"> <style type='text/css'> .image-467a9f4158f85c62e1fca2529c0b011e { width: 100%; padding-top: 66.63265%; height: auto; } @media only screen and (max-width: 1068px) { .image-467a9f4158f85c62e1fca2529c0b011e { width: 100%; padding-top: 66.6185%; height: auto; } } @media only screen and (max-width: 734px) { .image-467a9f4158f85c62e1fca2529c0b011e { width: 100%; padding-top: 66.58653%; height: auto; } } </style> <div class='image-467a9f4158f85c62e1fca2529c0b011e image-asset'> <picture class="picture"> <source media="(max-width: 734px)" srcset="/newsroom/images/2024/10/how-apple-developed-the-worlds-first-end-to-end-hearing-health-experience/article/Apple-Audio-Lab-Hearing-Test_big.jpg.small.jpg, /newsroom/images/2024/10/how-apple-developed-the-worlds-first-end-to-end-hearing-health-experience/article/Apple-Audio-Lab-Hearing-Test_big.jpg.small_2x.jpg 2x"/> <source media="(max-width: 1068px)" srcset="/newsroom/images/2024/10/how-apple-developed-the-worlds-first-end-to-end-hearing-health-experience/article/Apple-Audio-Lab-Hearing-Test_big.jpg.medium.jpg, /newsroom/images/2024/10/how-apple-developed-the-worlds-first-end-to-end-hearing-health-experience/article/Apple-Audio-Lab-Hearing-Test_big.jpg.medium_2x.jpg 2x"/> <img class="picture-image" src="https://www.apple.com/newsroom/images/2024/10/how-apple-developed-the-worlds-first-end-to-end-hearing-health-experience/article/Apple-Audio-Lab-Hearing-Test_big.jpg.large.jpg" srcset="https://www.apple.com/newsroom/images/2024/10/how-apple-developed-the-worlds-first-end-to-end-hearing-health-experience/article/Apple-Audio-Lab-Hearing-Test_big.jpg.large_2x.jpg 2x" alt="An AirPods Pro 2 user holds iPhone while using the new Hearing Test feature."/> </picture> </div> </div> <div class="image-description"> <div class="image-caption"> To simplify the Hearing Test on AirPods Pro 2, the design team conducted extensive research to determine what a person experiences when they take a traditional hearing test to identify areas that could be streamlined for any user taking the test at home. </div> <a href="/newsroom/images/2024/10/how-apple-developed-the-worlds-first-end-to-end-hearing-health-experience/article/Apple-Audio-Lab-Hearing-Test.zip" class="icon-arrowdown icon nr-cta-download" download data-analytics-title="download image - Apple-Audio-Lab-Hearing-Test_big" aria-label="Download media, An AirPods Pro 2 user holds iPhone while using the new Hearing Test feature."></a> </div> </div> </figure> <div class="pagebody text component"> <div class="component-content"> <div class="pagebody-copy"> Design is also core to the user experience and played an important role in user testing of the new features. One key experience was taking the test itself. The team had to identify design approaches that would simplify the Hearing Test and Hearing Aid setup. It also needed to be easier to understand than the typical series of numbers a person receives during a doctor’s visit.</div> <div class="pagebody-copy"> “Within our health features, we focus on clarity and meeting users where they’re at,” says Heather Daniel, a producer in Apple’s Design Studio who helps manage all of the design work for health features. “Take the Hearing Test feature. We understood that for many people, this might be their very first time taking a hearing test, so we had to make it as seamless as possible.”</div> </div> </div> <div class="gallery component gallery-hero body-copy-wide" role="group" aria-label="gallery" data-component-list="MixinGallery" id="hearing-test"> <div class="component-content"> <nav role="presentation" class="dotnav"> <ul role="tablist"> <li role="presentation"> <a id="gallery-dotnav-5ca140894d6ab187a28a88c8a4ca869f" href="#gallery-5ca140894d6ab187a28a88c8a4ca869f" class="dotnav-item" data-ac-gallery-trigger="gallery-5ca140894d6ab187a28a88c8a4ca869f"><span class="visuallyhidden">A team member works with AirPods and a Head and Torso Simulator.</span></a> </li> <li role="presentation"> <a id="gallery-dotnav-cfb9164e16e64287917dbbc5ed4d4855" href="#gallery-cfb9164e16e64287917dbbc5ed4d4855" class="dotnav-item" data-ac-gallery-trigger="gallery-cfb9164e16e64287917dbbc5ed4d4855"><span class="visuallyhidden">A team member stands in front of a seated participant in the Fantasia Lab inside Apple’s Audio Lab.</span></a> </li> </ul> </nav> <div class="gallery-images"> <div id="gallery-5ca140894d6ab187a28a88c8a4ca869f" class="gallery-item" aria-labelledby="gallery-dotnav-5ca140894d6ab187a28a88c8a4ca869f" data-gallery-item> <figure role="presentation" class="image-shareheet-gallery" data-analytics-activitymap-region-id="Gallery:head-and-torso-simulator"> <div class="image-sharesheet"> <style type='text/css'> .image-5ca140894d6ab187a28a88c8a4ca869f { width: 100%; padding-top: 66.63265%; height: auto; } @media only screen and (max-width: 1068px) { .image-5ca140894d6ab187a28a88c8a4ca869f { width: 100%; padding-top: 66.6185%; height: auto; } } @media only screen and (max-width: 734px) { .image-5ca140894d6ab187a28a88c8a4ca869f { width: 100%; padding-top: 66.58653%; height: auto; } } </style> <div class='image-5ca140894d6ab187a28a88c8a4ca869f image-asset'> <picture class="picture"> <source media="(max-width: 734px)" srcset="/newsroom/images/2024/10/how-apple-developed-the-worlds-first-end-to-end-hearing-health-experience/article/Apple-Audio-Lab-HATS_big.jpg.small.jpg, /newsroom/images/2024/10/how-apple-developed-the-worlds-first-end-to-end-hearing-health-experience/article/Apple-Audio-Lab-HATS_big.jpg.small_2x.jpg 2x"/> <source media="(max-width: 1068px)" srcset="/newsroom/images/2024/10/how-apple-developed-the-worlds-first-end-to-end-hearing-health-experience/article/Apple-Audio-Lab-HATS_big.jpg.medium.jpg, /newsroom/images/2024/10/how-apple-developed-the-worlds-first-end-to-end-hearing-health-experience/article/Apple-Audio-Lab-HATS_big.jpg.medium_2x.jpg 2x"/> <img class="picture-image" src="https://www.apple.com/newsroom/images/2024/10/how-apple-developed-the-worlds-first-end-to-end-hearing-health-experience/article/Apple-Audio-Lab-HATS_big.jpg.large.jpg" srcset="https://www.apple.com/newsroom/images/2024/10/how-apple-developed-the-worlds-first-end-to-end-hearing-health-experience/article/Apple-Audio-Lab-HATS_big.jpg.large_2x.jpg 2x" alt="A team member works with AirPods and a Head and Torso Simulator."/> </picture> </div> </div> <div class="gallery-caption"> <div class="image-caption">Head and torso simulators were used to measure AirPods and to validate the Hearing Test and Hearing Aid features.</div> <a href="/newsroom/images/2024/10/how-apple-developed-the-worlds-first-end-to-end-hearing-health-experience/article/Apple-Audio-Lab-HATS.zip" class="icon-arrowdown icon nr-cta-download" download data-analytics-title="download image - Apple-Audio-Lab-HATS_big" aria-label="Download media, A team member works with AirPods and a Head and Torso Simulator."></a> </div> </figure> </div> <div id="gallery-cfb9164e16e64287917dbbc5ed4d4855" class="gallery-item" aria-labelledby="gallery-dotnav-cfb9164e16e64287917dbbc5ed4d4855" data-gallery-item> <figure role="presentation" class="image-shareheet-gallery" data-analytics-activitymap-region-id="Gallery:allegro-room"> <div class="image-sharesheet"> <style type='text/css'> .image-cfb9164e16e64287917dbbc5ed4d4855 { width: 100%; padding-top: 66.63265%; height: auto; } @media only screen and (max-width: 1068px) { .image-cfb9164e16e64287917dbbc5ed4d4855 { width: 100%; padding-top: 66.6185%; height: auto; } } @media only screen and (max-width: 734px) { .image-cfb9164e16e64287917dbbc5ed4d4855 { width: 100%; padding-top: 66.58653%; height: auto; } } </style> <div class='image-cfb9164e16e64287917dbbc5ed4d4855 image-asset'> <picture class="picture"> <source media="(max-width: 734px)" srcset="/newsroom/images/2024/10/how-apple-developed-the-worlds-first-end-to-end-hearing-health-experience/article/Apple-Audio-Lab-Fantasia-Lab-02_big.jpg.small.jpg, /newsroom/images/2024/10/how-apple-developed-the-worlds-first-end-to-end-hearing-health-experience/article/Apple-Audio-Lab-Fantasia-Lab-02_big.jpg.small_2x.jpg 2x"/> <source media="(max-width: 1068px)" srcset="/newsroom/images/2024/10/how-apple-developed-the-worlds-first-end-to-end-hearing-health-experience/article/Apple-Audio-Lab-Fantasia-Lab-02_big.jpg.medium.jpg, /newsroom/images/2024/10/how-apple-developed-the-worlds-first-end-to-end-hearing-health-experience/article/Apple-Audio-Lab-Fantasia-Lab-02_big.jpg.medium_2x.jpg 2x"/> <img class="picture-image" src="https://www.apple.com/newsroom/images/2024/10/how-apple-developed-the-worlds-first-end-to-end-hearing-health-experience/article/Apple-Audio-Lab-Fantasia-Lab-02_big.jpg.large.jpg" srcset="https://www.apple.com/newsroom/images/2024/10/how-apple-developed-the-worlds-first-end-to-end-hearing-health-experience/article/Apple-Audio-Lab-Fantasia-Lab-02_big.jpg.large_2x.jpg 2x" alt="A team member stands in front of a seated participant in the Fantasia Lab inside Apple’s Audio Lab."/> </picture> </div> </div> <div class="gallery-caption"> <div class="image-caption">To fine-tune and validate the Hearing Aid feature, participants with a wide range of hearing levels were put into a controlled environment to complete a speech-in-noise test.</div> <a href="/newsroom/images/2024/10/how-apple-developed-the-worlds-first-end-to-end-hearing-health-experience/article/Apple-Audio-Lab-Fantasia-Lab-02.zip" class="icon-arrowdown icon nr-cta-download" download data-analytics-title="download image - Apple-Audio-Lab-Fantasia-Lab-02_big" aria-label="Download media, A team member stands in front of a seated participant in the Fantasia Lab inside Apple’s Audio Lab."></a> </div> </figure> </div> </div> <style type='text/css'> .paddlenav.nav-5ca140894d6ab187a28a88c8a4ca869f { top: 326.5px; } @media only screen and (max-width: 1068px) { .paddlenav.nav-5ca140894d6ab187a28a88c8a4ca869f { top: 230.5px; } } </style> <nav role="presentation" class="paddlenav nav-5ca140894d6ab187a28a88c8a4ca869f"> <ul> <li> <button class="paddlenav-arrow paddlenav-arrow-previous"> <span class="vo-text">previous</span> </button> </li> <li> <button class="paddlenav-arrow paddlenav-arrow-next"> <span class="vo-text">next</span> </button> </li> </ul> </nav> </div> </div> <div class="pagebody text component"> <div class="component-content"> <div class="pagebody-copy"> Simplifying these experiences required teams across Apple working together every step of the way to build this software to meet the requirements for clinical testing and delivering the best product to customers.</div> <div class="pagebody-copy"> “Just thinking about the innovation that was necessary, the density of the technology that goes into AirPods, and the amount of effort and attention to detail that went into building these complex software features,” Mazur continues, “so many teams came together — including software and hardware engineering, design, health, accessibility, clinical ops, regulatory, and the human factors engineering team — to ensure the best quality and experience.”</div> </div> </div> <div class="component soundbite" role="group" aria-label="Enhanced Hearing with the New Hearing Aid Feature on AirPods Pro 2 - length - 00:16" data-component-list="AudioPlayer"> <div class="component-content"> <div class="soundbite__content"> <div class="soundbite__info" aria-hidden="true"> <div class="soundbite__duration"><span class="icon icon-airpodsmax"></span>00:16</div> <div class="soundbite__title">Enhanced Hearing with the New Hearing Aid Feature on AirPods Pro 2</div> </div> <button type="button" class="nr-av-control is-simple rounded" data-src="/newsroom/audio/apple-audio-lab-hearing-aid/Apple-Audio-Lab-Hearing-Aid.mp3" data-analytics-intrapage-link> <div class="stacking"> <div class="control control--play" data-analytics-title="play Apple-Audio-Lab-Hearing-Aid"> <span class="icon icon-thumbnailplay icon-adjusted"></span> <span class="visuallyhidden">play - audio - Enhanced Hearing with the New Hearing Aid Feature on AirPods Pro 2</span> </div> <div class="control control--pause" data-analytics-title="pause Apple-Audio-Lab-Hearing-Aid"> <span class="icon icon-thumbnailpause icon-adjusted"></span> <span class="visuallyhidden">pause - audio - Enhanced Hearing with the New Hearing Aid Feature on AirPods Pro 2</span> </div> <div class="control control--replay" data-analytics-title="replay Apple-Audio-Lab-Hearing-Aid"> <span class="icon icon-thumbnailreplay icon-adjusted"></span> <span class="visuallyhidden">replay - audio - Enhanced Hearing with the New Hearing Aid Feature on AirPods Pro 2</span> </div> <div class="control control--error"> <span class="icon icon-audioerror"></span> <span class="visuallyhidden">failed to load - audio - Enhanced Hearing with the New Hearing Aid Feature on AirPods Pro 2</span> </div> </div> </button> <div class="soundbite__timeline"> <div class="soundbite__progress"></div> </div> </div> <div class="image-description"> <div class="image-caption">With the Hearing Aid feature on AirPods Pro 2, users with mild to moderate hearing loss can hear the people they’re having conversations with more clearly. Listen to what conversation sounds like for a person with mild to moderate hearing loss, and how it is enhanced with the new Hearing Aid feature.</div> <a href="/newsroom/audio/apple-audio-lab-hearing-aid/Apple-Audio-Lab-Hearing-Aid.zip" class="icon-arrowdown icon nr-cta-download" download data-analytics-title="download transcript - {soundBiteModel.dataAnalyticsTitle}" aria-label="Download media, Enhanced Hearing with the New Hearing Aid Feature on AirPods Pro 2"></a> </div> </div> </div> <div class="pagebody text component"> <div class="component-content"> <div class="pagebody-copy"> The end-to-end hearing health experience on AirPods Pro 2 is just the latest example of Apple’s commitment to helping users on their personal health journeys. For many team members, it’s the epitome of what is possible when innovation meets passion to deliver products and software that are useful and help improve users’ day to day.</div> <div class="pagebody-copy"> “The fact that people can walk around wearing their AirPods, that they can protect their hearing at concerts and get insights on their hearing health using these features over time — AirPods are doing what each person wants or needs them to do,” says Mazur. “They’re truly the interface to the ear.”</div> </div> </div> <div class="nr-article-share" data-analytics-activitymap-region-id="sharesheet-footer"> <div class="nr-article-share__header component"> <div class="component-content">Share article</div> </div> <div class="sharesheet component" data-component-list="ShareSheet" data-clipboard-text="Copied to clipboard" data-analytics-activitymap-region-id="sharesheet-footer"> <div class="component-content"> <div class="sharesheet-content tooltip-wrapper"> <div class="sharesheet-options-open"> <button type="button" class="icon-share icon" aria-label="Open share options"> </button> </div> <ul class="sharesheet-options" data-analytics-content="Inside the Audio Lab: How Apple developed the world’s first end‑to‑end hearing health experience"> <li class="social-option"> <button class="icon icon-facebook social-icon" data-href="https://nr.apple.com/dY3s4D6LC0" data-analytics-title="Share via Facebook" aria-label="Share this article via Facebook (opens in new window)"> </button> </li> <li class="social-option"> <button class="icon icon-twitter social-icon" data-href="https://nr.apple.com/dY3s4D6LC0" data-analytics-title="Share via X" data-description="" aria-label="Share this article via X (opens a new window)"> </button> </li> <li class="social-option"> <button class="icon icon-mail social-icon" data-href="https://nr.apple.com/dY3s4D6LC0" data-title="How Apple developed the world’s first end-to-end hearing health experience - Apple" data-description="" data-analytics-title="Share via mail" aria-label="Share this article via Mail (opens in new window)"> </button> </li> <li class="social-option"> <button class="icon icon-link social-icon" data-href="https://nr.apple.com/dY3s4D6LC0" data-analytics-title="Share via link" aria-label="Share via link"> </button> </li> </ul> <div class="sharesheet-options-close"> <button class="icon icon-close" title="close sharesheet" aria-label="close share"> </button> </div> <div class="sharesheet-link-container" aria-hidden="true"> <div class="sharesheet-link-content"> <input class="link-text" value="https://nr.apple.com/dY3s4D6LC0" tabindex="-1" readonly/> <button class="icon icon-close sharesheet-link-close" title="close" aria-label="close link" tabindex="-1"> </button> </div> </div> </div> </div> </div> </div> <div class="docsanddownloads text component"> <div class="component-content"> <h2 class="visuallyhidden">Media</h2> <ul class="docsanddownloads__list"> <li class="docsanddownloads__item"> <div class="docsanddownloads__icon-wrapper"> <figure class="docsanddownloads__icon docsanddownloads__icon--text"></figure> </div> <div class="docsanddownloads__text-wrapper"> <p class="docsanddownloads__text" id="docsanddownloads-1">Text of this article</p> <div class="docsanddownloads__link" data-component-list="CopyText"> <div data-copy-content class="visuallyhidden" aria-hidden="true"> <p>28 October 2024</p> <p>UPDATE</p> <p>Inside the Audio Lab: <br />How Apple developed the world’s first end‑to‑end hearing health experience</p> <em>The new hearing health features on AirPods Pro 2 are not available in all regions. Hearing Test and Hearing Aid features are regulated health features that require regulatory approval and will be offered after authorization is received. For more information, visit <a target="_blank" href="https://www.apple.com/hk/en/airpods-pro/feature-availability/">apple.com/hk/en/airpods-pro/feature-availability/</a>.</em> <p>Apple’s state-of-the-art Audio Lab in Cupertino, California, supports the innovative work of its acoustic engineers. They use the lab to conduct user studies in various listening rooms and test new features in its anechoic chambers, which completely absorb reflective sounds and isolate external noise.</p> <p>The Audio Lab is the hub for the design, measurement, tuning, and validation of all of Apple’s products with speakers or microphones. It’s also the center for Apple’s multiyear, cross-team collaboration to build the groundbreaking new <a href="https://www.apple.com/hk/en/newsroom/2024/09/apple-introduces-groundbreaking-health-features/" target="_blank">hearing health features on AirPods Pro 2</a>. Available today as a free software update,<sup>1</sup> the end-to-end experience helps minimize exposure to loud environmental noise with Hearing Protection, track hearing with an at-home Hearing Test, and receive assistance for perceived mild to moderate hearing loss using AirPods Pro as a clinical-grade Hearing Aid.</p> <p>According to the World Health Organization, approximately 1.5 billion people around the world are living with hearing loss. “Hearing loss affects individuals in every region and country, yet often goes unrecognized. Hearing is a core component of communication for so many and is an important factor for health and wellbeing,” says Shelly Chadha, M.D., the World Health Organization’s technical lead for hearing. “Technology can play an important role in raising awareness and providing intervention options for those affected by hearing loss.”</p> <p>“Every person’s hearing is different, so we created an innovative, end-to-end hearing health experience that addresses this variability in a way that’s both simple to use and adaptable to a wide range of needs. That’s especially important because hearing loss affects people of all ages with different levels of tech savviness,” says Sumbul Desai, M.D., Apple’s vice president of Health. “With the Hearing Aid feature, we wanted to build something so intuitive, it felt like an extension of your senses. We knew the results would literally change people’s lives — and democratize access to treatment for a condition that affects more than a billion people.”</p> <p>Engineers used highly specialized spaces across the Audio Lab to help make these breakthrough features possible.</p> <p>“From the quietest sounds we can hear for the Hearing Test feature, to speech in noisy restaurants for the Hearing Aid feature, and even concert levels for Hearing Protection, we can bring the real world into our acoustics facilities with playback of calibrated soundscapes from all over the world, or take accurate acoustic measurements at the touch of a button,” says Kuba Mazur, Apple’s hearing health lead engineer within Acoustics Engineering.</p> <p>The Longwave anechoic chamber was built on a separate foundation that uses springs to isolate it from the rest of the lab, allowing for accurate sound measurements without any noise or vibration disturbances. The chamber includes a custom-built loudspeaker and microphone arc that can measure head-related transfer functions, or in other words, how sound interacts with the human body. Having both the loudspeaker and microphone arrays within this chamber makes it a unique space with many applications, including AirPods, iPhone, and HomePod development.</p> <p>“Your ears are natural amplifiers, each uniquely shaped and often slightly asymmetric,” Mazur continues. “When sound reaches one ear first before the other, it creates a time difference in how we perceive sound. This is important for us to understand so we can build experiences that accurately represent the sounds in your environment. And we do this in our anechoic chambers by having someone sit in a rotating chair with AirPods Pro to capture the audio.”</p> <p>On the other side of the Audio Lab, to ensure the highest sound quality in every audio product Apple makes, the Fantasia Lab uses a spherical array of 50 loudspeakers to simulate hundreds of real-world sound scenes — like a shopping mall, busy street, or travel on an airplane — in a tightly controlled, evenly distributed sound field.</p> <p>To fine-tune and validate the Hearing Aid feature, a broad demographic of study participants with a wide range of hearing levels were put into this controlled environment to complete a speech-in-noise test. The test consisted of a participant sitting in a chair in the middle of the space while a complex sound scene, like a noisy restaurant, played. The participant then had to repeat the words of a single speaker, distinguishing from background conversations.</p> <p>“This lab is about recreating. Just as our users experience their everyday lives moving through shopping malls or having dinner with loved ones, we had to ensure these features would meet their needs,” says Mazur. “We brought the outside in to tune and validate features that we’re building on AirPods, like the Hearing Aid feature, Conversation Boost, and Transparency mode.”</p> <p>Additionally, three clinical-grade audiometric booths — the type that patients would typically encounter during hearing tests in a clinician’s office — are permanently installed in the Audio Lab. For internal testing, the engineering team worked with audiologists in the booths to conduct thousands of clinical-grade audiometry tests and software-based hearing tests prior to moving the new Hearing Test feature into clinical validation studies.</p> <p>Design is also core to the user experience and played an important role in user testing of the new features. One key experience was taking the test itself. The team had to identify design approaches that would simplify the Hearing Test and Hearing Aid setup. It also needed to be easier to understand than the typical series of numbers a person receives during a doctor’s visit.</p> <p>“Within our health features, we focus on clarity and meeting users where they’re at,” says Heather Daniel, a producer in Apple’s Design Studio who helps manage all of the design work for health features. “Take the Hearing Test feature. We understood that for many people, this might be their very first time taking a hearing test, so we had to make it as seamless as possible.”</p> <p>Simplifying these experiences required teams across Apple working together every step of the way to build this software to meet the requirements for clinical testing and delivering the best product to customers.</p> <p>“Just thinking about the innovation that was necessary, the density of the technology that goes into AirPods, and the amount of effort and attention to detail that went into building these complex software features,” Mazur continues, “so many teams came together — including software and hardware engineering, design, health, accessibility, clinical ops, regulatory, and the human factors engineering team — to ensure the best quality and experience.”</p> <p>The end-to-end hearing health experience on AirPods Pro 2 is just the latest example of Apple’s commitment to helping users on their personal health journeys. For many team members, it’s the epitome of what is possible when innovation meets passion to deliver products and software that are useful and help improve users’ day to day.</p> <p>“The fact that people can walk around wearing their AirPods, that they can protect their hearing at concerts and get insights on their hearing health using these features over time — AirPods are doing what each person wants or needs them to do,” says Mazur. “They’re truly the interface to the ear.”</p> <ol> <li>Some features are not available in all regions. For more information about availability, visit <a href="https://www.apple.com/hk/en/airpods-pro/feature-availability/" target="_blank">apple.com/hk/en/airpods-pro/feature-availability</a>.</li> </ol> <p>Press Contact</p> <p>Marcus Wong </p> <p>Apple</p> <p><a href="mailto:marcus_wong@apple.com">marcus_wong@apple.com</a></p> <p>+852-25068831</p> <p>Apple Media Helpline</p> <p><a href="mailto:media.hk@apple.com">media.hk@apple.com</a></p> </div> <a aria-label="Text of this article, copy text" class="icon icon-after icon-docfill icon-adjusted" data-analytics-title="Copy text" href="#" role="button" data-tooltip-text="Copied to clipboard" data-analytics-click="prop3: copy text" data-copy-button data-analytics-intrapage-link>Copy text</a> </div> </div> </li> <li class="docsanddownloads__item"> <div class="docsanddownloads__icon-wrapper"> <figure class="docsanddownloads__icon docsanddownloads__icon--images"></figure> </div> <div class="docsanddownloads__text-wrapper"> <p class="docsanddownloads__text" id="docsanddownloads-ba027c2204dba59f8b197a5332ec115b">Images in this article</p> <div class="docsanddownloads__link"> <a aria-label="Images in this article, Download all images" class="icon icon-after icon-arrowdncirfill icon-adjusted" data-analytics-title="Download all images" download href="/newsroom/images/2024/10/how-apple-developed-the-worlds-first-end-to-end-hearing-health-experience/article/Images-of-Apple-Audio-Lab.zip" target="_blank">Download all images</a> </div> </div> </li> </ul> </div> </div> <div class="sosumi text component"> <div class="component-content"> <ol> <li>Some features are not available in all regions. For more information about availability, visit <a href="https://www.apple.com/hk/en/airpods-pro/feature-availability/" target="_blank">apple.com/hk/en/airpods-pro/feature-availability</a>.</li> </ol> </div> </div> <div class="presscontacts component"> <div class="component-content"> <h2 class="presscontacts-headline">Press Contact</h2> <div class="contacts-container"> <div class="contactinfo"> <p class="contactinfo-title">Marcus Wong </p> <p class="contactinfo-text">Apple</p> <p class="contactinfo-text"></p> <p class="contactinfo-text"> <a href="mailto:marcus_wong@apple.com">marcus_wong@apple.com</a> </p> <p class="contactinfo-text"> +852-25068831 </p> </div> <div class="contactinfo"> <p class="contactinfo-title">Apple Media Helpline</p> <p class="contactinfo-text"></p> <p class="contactinfo-text"></p> <p class="contactinfo-text"> <a href="mailto:media.hk@apple.com">media.hk@apple.com</a> </p> <p class="contactinfo-text"> </p> </div> </div> </div> </div> <aside class="stories-module 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