Contact Us | Copyright Board of Canada

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class='glyphicon glyphicon-chevron-down'></span> </a> <div id="mb-pnl"></div> </section> </div> <nav role="navigation" id="wb-sm" class="wb-menu visible-md visible-lg" data-trgt="mb-pnl" data-trgt="mb-pnl"> <div class="pnl-strt nvbar"> <h2 class="wb-inv">Topics Menu</h2> <div class="row"> <ul class="list-inline menu nav navbar-nav"> <li class="expanded dropdown"> <a href="/en/about-us" class="dropdown-toggle item" data-toggle="dropdown"><span class="title">About Us</span></a> <ul class="sm list-unstyled"> <li> <a href="/en/about-us/history" data-drupal-link-system-path="node/3">History</a> </li> <li> <a href="/en/about-us/mandate-jurisdiction-role" data-drupal-link-system-path="node/4">Mandate, Jurisdiction & Role</a> </li> <li> <a href="/en/about-us/vision-values" data-drupal-link-system-path="node/5">Vision & Values</a> </li> <li> <a href="/en/about-us/governance" data-drupal-link-system-path="node/6">Governance</a> </li> <li> <a href="/en/about-us/board-members" 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& Tariffs</span></a> <ul class="sm list-unstyled"> <li> <a href="/en/cases-tariffs/proposed-tariffs" data-drupal-link-system-path="node/141">Proposed Tariffs</a> </li> <li> <a href="/en/cases-tariffs/ongoing-cases" data-drupal-link-system-path="node/53">Ongoing Cases</a> </li> <li> <a href="https://decisions.cb-cda.gc.ca/cb-cda/en/nav.do">Search Decisions and Approved Tariffs</a> </li> <li> <a href="/en/cases-tariffs/file-a-proposed-tariff-0" data-drupal-link-system-path="node/143">File a Proposed Tariff</a> </li> <li> <a href="/en/cases-tariffs/file-objection-to-a-proposed-tariff" data-drupal-link-system-path="node/144">File an Objection to a Proposed Tariff</a> </li> </ul> </li> <li class="expanded dropdown"> <a href="/en/unlocatable-owners" class="dropdown-toggle item" data-toggle="dropdown"><span class="title">Unlocatable Owners</span></a> <ul class="sm list-unstyled"> <li> <a href="/en/unlocatable-owners/general-information" data-drupal-link-system-path="node/42">General 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data-drupal-link-system-path="node/151">Acts and Regulations</a> </li> <li> <a href="/en/copyright-information/copyright-policy" data-drupal-link-system-path="node/160">Copyright Policy</a> </li> <li> <a href="/en/copyright-information/collective-societies" data-drupal-link-system-path="node/133">Collective Societies</a> </li> <li> <a href="/en/copyright-information/international" data-drupal-link-system-path="node/46">International</a> </li> </ul> </li> <li> <a href="/en/faq" data-drupal-link-system-path="node/132">FAQ</a> </li> </ul> </div> </div> </nav> <div class="region region-breadcrumb"> <nav role="navigation" id="wb-bc" property="breadcrumb"> <div class="container"> <div class="row"> <ol class="breadcrumb"> <li > <a href="/en">Home</a> </li> <li class="active"> Contact Us </li> </ol> </div> </div> </nav> </div> </header> <div class="container page-content"> <div class="row"> <div class="highlighted"> <div class="region region-highlighted"> <div data-drupal-messages-fallback class="hidden"></div> </div> </div> <main role="main" property="mainContentOfPage" class="col-md-12 main-container container js-quickedit-main-content"> <div class="region region-header"> <h1 id="wb-cont"> <span>Contact Us</span> </h1> </div> <section> <a id="main-content"></a> <div class="region region-content"> <article data-history-node-id="14" class="contact-us full clearfix blog-node blog-post"> <div class="content"> <div class="row"> <div class="col-sm-6"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><p><strong>Before contacting us, please ensure that the information that you are seeking is not already available in the </strong><a href="https://cb-cda.gc.ca/en/faq"><strong>Frequently Asked Questions</strong></a><strong> section. All copyright registration / maintenance related inquires should be directed to The Canadian Intellectual Property Office (CIPO).</strong></p></div> <form class="webform-submission-form webform-submission-add-form webform-submission-contact-form webform-submission-contact-add-form webform-submission-contact-node-14-form webform-submission-contact-node-14-add-form js-webform-details-toggle webform-details-toggle antibot" data-drupal-selector="webform-submission-contact-node-14-add-form" data-action="/en/contact-us" action="/antibot" method="post" id="webform-submission-contact-node-14-add-form" accept-charset="UTF-8"> <noscript> <div class="antibot-no-js antibot-message antibot-message-warning">You must have JavaScript enabled to use this form.</div> </noscript> <div class="form-item js-form-item form-type-textfield js-form-type-textfield form-item-name js-form-item-name form-group"> <label for="edit-name" class="control-label js-form-required form-required">Name</label> <input data-drupal-selector="edit-name" class="form-text required form-control" type="text" id="edit-name" name="name" value="" size="60" maxlength="255" required="required" aria-required="true" /> </div> <div class="form-item js-form-item form-type-email js-form-type-email form-item-email js-form-item-email form-group"> <label for="edit-email" class="control-label js-form-required form-required">Email address</label> <input data-drupal-selector="edit-email" class="form-email required form-control" type="email" id="edit-email" name="email" value="" size="60" maxlength="254" required="required" aria-required="true" /> </div> <div class="form-item js-form-item form-type-tel js-form-type-tel form-item-phone-number js-form-item-phone-number form-group"> <label for="edit-phone-number" class="control-label">Phone number</label> <input data-drupal-selector="edit-phone-number" class="form-tel form-control" type="tel" id="edit-phone-number" name="phone_number" value="" size="30" maxlength="128" /> </div> <div class="form-item js-form-item form-type-select js-form-type-select form-item-i-have-a-question-about__ js-form-item-i-have-a-question-about__ form-group"> <label for="edit-i-have-a-question-about-" class="control-label js-form-required form-required">I have a question about...</label> <div class="select-wrapper"><select class="js-webform-select2 webform-select2 form-select required form-control" data-drupal-selector="edit-i-have-a-question-about-" id="edit-i-have-a-question-about-" name="i_have_a_question_about__" required="required" aria-required="true"><option value="" selected="selected">- Select -</option><option value="The_role">The role of the Copyright Board (tariffs, arbitration, unlocatable owners)</option><option value="The_board_process">The Board鈥檚 processes (filing a proposed tariff or an objection to a proposed tariff, current proceedings, hearings, etc.)</option><option value="registering">Registering a copyright</option><option value="Obtaining_advice">Obtaining legal advice about a particular situation</option><option value="Obtaining_authorization">Using or reproducing a protected work</option><option value="Reporting_infringement">Reporting copyright infringement</option><option value="Other">Other</option></select></div> </div> <div class="js-webform-states-hidden webform-message js-webform-message js-form-wrapper form-wrapper" data-drupal-selector="edit-caution" data-drupal-states="{"visible-slide":[{".webform-submission-contact-node-14-add-form :input[name=\u0022i_have_a_question_about__\u0022]":{"value":"registering"}},"or",{".webform-submission-contact-node-14-add-form :input[name=\u0022i_have_a_question_about__\u0022]":{"value":"Obtaining_advice"}},"or",{".webform-submission-contact-node-14-add-form :input[name=\u0022i_have_a_question_about__\u0022]":{"value":"Obtaining_authorization"}},"or",{".webform-submission-contact-node-14-add-form :input[name=\u0022i_have_a_question_about__\u0022]":{"value":"Reporting_infringement"}}]}" id="edit-caution"><div data-drupal-messages> <div class="messages__wrapper"> <div class="alert alert-info alert-dismissible mrgn-tp-md mrgn-bttm-md" role="status" aria-label="Information message" tabindex="0"> <button type="button" role="button" class="close" data-dismiss="alert" aria-label="Close"><span aria-hidden="true">×</span></button> <h2 class="sr-only">Information message</h2> <p><p>Your question is outside of the scope of the Copyright Board鈥檚 mandate and activities.</p><p>For copyright registration, please contact the <a href="https://ised-isde.canada.ca/site/canadian-intellectual-property-office/en" target="_blank">Canadian Intellectual Property Office</a>.</p><p>For information or legal advice about copyright, the Board recommends that you obtain advice from a legal practitioner with expertise in this field.</p><p>To obtain authorization to use a protected work, contact the copyright owner of the work. If the owner is unlocatable, file an <a href="https://cb-cda.gc.ca/en/unlocatable-owner/application-form">application</a> for a licence to use a work for which the copyright owner is unlocatable.</p><p>For information about copyright infringement, consult <a href="https://ised-isde.canada.ca/site/canadian-intellectual-property-office/en/manage-your-intellectual-property/stopping-intellectual-property-theft/copyright-theft" target="_blank">ISED鈥檚 website</a>.</p></p> </div> </div> </div></div> <div class="form-item js-form-item form-type-textarea js-form-type-textarea form-item-message js-form-item-message form-group"> <label for="edit-message" class="control-label js-form-required form-required">Message</label> <div class="form-textarea-wrapper"> <textarea data-drupal-selector="edit-message" class="form-textarea required form-control resize-vertical" id="edit-message" name="message" rows="5" cols="60" required="required" aria-required="true"></textarea> </div> </div> <div data-drupal-selector="edit-actions" class="form-actions webform-actions form-group js-form-wrapper form-wrapper" data-drupal-states="{"disabled":[{".webform-submission-contact-node-14-add-form :input[name=\u0022i_have_a_question_about__\u0022]":{"value":"registering"}},"or",{".webform-submission-contact-node-14-add-form :input[name=\u0022i_have_a_question_about__\u0022]":{"value":"Obtaining_advice"}},"or",{".webform-submission-contact-node-14-add-form :input[name=\u0022i_have_a_question_about__\u0022]":{"value":"Obtaining_authorization"}},"or",{".webform-submission-contact-node-14-add-form :input[name=\u0022i_have_a_question_about__\u0022]":{"value":"Reporting_infringement"}}]}" id="edit-actions"><button class="webform-button--submit button button--primary js-form-submit form-submit btn-primary btn" data-drupal-selector="edit-actions-submit" type="submit" id="edit-actions-submit" name="op" value="Send message">Send message</button> </div> <input autocomplete="off" data-drupal-selector="form-9psvpgn6nc54cv89j8adkdbg6m1h5oviha2jvgdwuc" type="hidden" name="form_build_id" value="form-_9PSvPGn6Nc54cv89j8aDKDbg6m1H5OviHa2JvgdWUc" /><input data-drupal-selector="edit-webform-submission-contact-node-14-add-form" type="hidden" name="form_id" value="webform_submission_contact_node_14_add_form" /><input data-drupal-selector="edit-antibot-key" type="hidden" name="antibot_key" value="" /><input data-drupal-selector="edit-honeypot-time" type="hidden" name="honeypot_time" value="sJhuWEyIs-81rMZtBBYfHe6bwzhTz1I3YKeXjNcXky0" /> <input data-drupal-selector="edit-captcha-sid" type="hidden" name="captcha_sid" value="23675" /><input data-drupal-selector="edit-captcha-token" type="hidden" name="captcha_token" value="QnyAQmqg0p92-I-I-29pmOAd8XiPVbKHaSGKsSvjiXg" /><input id="recaptcha-v3-token" class="recaptcha-v3-token" data-recaptcha-v3-action="all_forms_recaptcha_v3" data-recaptcha-v3-site-key="6LfvDg4qAAAAAMpFH2pWsuyvUn2UQ-bsCk_S6jM2" data-drupal-selector="edit-captcha-response" type="hidden" name="captcha_response" value="" /><input data-drupal-selector="edit-is-recaptcha-v3" type="hidden" name="is_recaptcha_v3" value="1" /> <div class="urlconfig-textfield form-group js-form-wrapper form-wrapper" style="display: none !important;"><div class="form-item js-form-item form-type-textfield js-form-type-textfield form-item-urlconfig js-form-item-urlconfig form-group"> <label for="edit-urlconfig" class="control-label">Leave this field blank</label> <input autocomplete="off" data-drupal-selector="edit-urlconfig" class="form-text form-control" type="text" id="edit-urlconfig" name="urlconfig" value="" size="20" maxlength="128" /> </div> </div> </form> </div> <div class="col-sm-5 col-sm-offset-1"> <div class="map_address"> <div class="map"> <iframe src="https://www.google.com/maps/embed?pb=!1m18!1m12!1m3!1d2800.3075824371213!2d-75.69831148444395!3d45.42330067910043!2m3!1f0!2f0!3f0!3m2!1i1024!2i768!4f13.1!3m3!1m2!1s0x4cce0455463875cd%3A0x12e398da4abd6a0d!2s56+Sparks+St+%23800%2C+Ottawa%2C+ON+K1P+5A9!5e0!3m2!1sen!2sca!4v1558962816878!5m2!1sen!2sca" width="600" height="450" frameborder="0" style="border:0" allowfullscreen></iframe> </div> <div class="address"> <h5>Copyright Board of Canada</h5><p>Address:</p><p>Suite 800 - 56 Sparks Street<br>Ottawa, Ontario K1P 5A9</p><p>Postal Address (Canada Post):</p><p>Suite 800 - 56 Sparks Street<br>Ottawa, Ontario K1A 0C9</p><p><strong>General Inquiries</strong></p><p><a href="mailto:secretariat@cb-cda.gc.ca" target="_blank">secretariat@cb-cda.gc.ca</a></p><p>Telephone : 613-952-8621</p><p>Toll Free : 1-833-860-7131</p><p>Teletypewriter (TTY) : 1-833-369-0369</p><p>Fax : 613-952-8630</p><p><strong>Correspondence regarding Board cases</strong></p><p><a href="mailto:registry-greffe@cb-cda.gc.ca">registry-greffe@cb-cda.gc.ca</a></p><p><strong>Inquiries regarding unlocatable copyright owners</strong></p><p><a href="mailto:unlocatables-introuvables@cb-cda.gc.ca">unlocatables-introuvables@cb-cda.gc.ca</a> </p><p><strong>Publication of the Board's decisions</strong></p><p><a href="https://decisions.cb-cda.gc.ca/cb-cda/en/l.do">Subscribe to Decisia mailing list</a></p><p><strong>Feedback on the Board's Accessibility Plan</strong></p><p><a href="https://cb-cda.gc.ca/en/about-us/reports-publications/accessibility/accessibility-feedback-form">Accessibility feedback form</a></p> </div> </div> </div> </div> </div> </article> </div> <div class="pagedetails region region-content-footer row"> </div> </section> </main> </div> </div> <footer id="wb-info" role="contentinfo"> <div class="container"> <div class="row"> <div class="col-md-9 col-md-push-3 hidden-xs hidden-sm"> <div class="row"> <div class="col-lg-9"> <div class="region region-footer"> <nav 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