Service Support for Business | Help & Support

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32 14.221 32 31.054V89c0 2.757-2.243 5-5 5H21c-2.757 0-5-2.243-5-5v-7.946C16 64.221 30.654 50 48 50zm0 8c-12.785 0-24 10.773-24 23.054V86h48v-4.946C72 68.773 60.785 58 48 58zm-.002-56c12.133 0 22.003 9.87 22.003 22.001C70 36.131 60.13 46 47.998 46c-12.13 0-21.997-9.869-21.997-21.999C26 11.87 35.867 2 47.998 2zm0 8c-7.718 0-13.997 6.281-13.997 14.001C34 31.72 40.28 38 47.998 38 55.718 38 62 31.72 62 24.001 62 16.281 55.719 10 47.998 10z"></path> </svg> </span> </a> </li> <li> <a href="/uk/business/mypage/" class="gnb__utility-link" an-tr="nv00_gnb--text-depth2" an-ca="account" an-ac="gnb" an-la="my page"> My Page </a> </li> <li> <a href="https://shop.samsung.com/uk/business/mypage/orders" class="gnb__utility-link" an-tr="nv00_gnb--text-depth2" an-ca="account" an-ac="gnb" an-la="orders"> Orders </a> </li> </ul>  <a class="gnb__user-name after-login-context" href="https://account.samsung.com/membership/contents/profile/profile-gate" style="display:none;" an-tr="nv00_gnb--text-depth2" an-ca="account" an-ac="gnb" an-la="user name"> <span class="gnb__user-image"> <div class="image js-gnb-afterlogin-image" style="display:none;"> <img class="image__preview lazy-load-man" data-src="" alt=""/> <img class="image__main lazy-load-man" data-src="" alt=""/> </div> <svg class="icon js-gnb-afterlogin-no-image" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 36 36" focusable="false"> <g fill="none" fill-rule="evenodd"> <g> <g transform="translate(-1380 -22) translate(1380 22)"> <circle cx="18" cy="18" r="18" fill="#EEE"/> <g fill="#000" fill-rule="nonzero"> <path d="M8 8.333c2.891 0 5.333 2.37 5.333 5.176v1.324c0 .46-.373.834-.833.834h-9c-.46 0-.833-.374-.833-.834V13.51c0-2.806 2.442-5.176 5.333-5.176zm0 1.334c-2.13 0-4 1.795-4 3.842v.824h8v-.824c0-2.047-1.87-3.842-4-3.842zM8 .333c2.022 0 3.667 1.645 3.667 3.667S10.022 7.667 8 7.667 4.333 6.022 4.333 4 5.978.333 8 .333zm0 1.334C6.713 1.667 5.667 2.713 5.667 4c0 1.287 1.046 2.333 2.333 2.333 1.286 0 2.333-1.046 2.333-2.333 0-1.287-1.047-2.333-2.333-2.333z" transform="translate(10 10)"/> </g> </g> </g> </g> </svg> </span> </a> <ul class="gnb__utility-menu after-login-context" style="display:none;"> <li> <a href="https://shop.samsung.com/uk/business/mypage/profile-setting" class="gnb__utility-link" an-tr="nv00_gnb--text-depth2" an-ca="account" an-ac="gnb" an-la="profile setting"> Profile Setting </a> </li> <li> <a href="https://shop.samsung.com/uk/business/mypage/orders" class="gnb__utility-link" an-tr="nv00_gnb--text-depth2" an-ca="account" an-ac="gnb" an-la="orders"> Orders </a> </li> <li> <a href="https://shop.samsung.com/uk/business/mypage/wishlist" class="gnb__utility-link" an-tr="nv00_gnb--text-depth2" an-ca="account" an-ac="gnb" an-la="wishlist"> Wishlist </a> </li> <li> <a href="javascript:;" class="gnb__utility-link logoutBtn" an-tr="nv00_gnb--text-depth2" an-ca="account" an-ac="gnb" an-la="logout">Log out</a> </li> </ul> </div>  </div> </div> <a class="gnb__menu-close" href="javascript:void(0)" role="button" an-tr="nv00_gnb--image-action" an-ca="navigation" an-ac="gnb" an-la="gnb:close"> <span class="hidden">Close menu</span> <svg class="icon" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 96 96" focusable="false"> <path d="M79.17 11.17L48 42.34 16.83 11.17l-5.66 5.66L42.34 48 11.17 79.17l5.66 5.66L48 53.66l31.17 31.17 5.66-5.66L53.66 48l31.17-31.17z"></path> </svg> </a> </div> <div class="gnb__mobile-dimmed" aria-hidden="true">  </div> <form id="signInForm" name="signInForm" method="get" action="https://account.samsung.com/accounts/v1/DCGLBB/signInGate"> <input type="hidden" name="response_type" id="response_type" value=""/> <input type="hidden" name="client_id" value="96ef647gx8"/> <input type="hidden" name="locale" id="locale" value=""/> <input type="hidden" name="countryCode" value="GB"/> <input type="hidden" name="redirect_uri" id="redirect_uri" value="/aemapi/v6/data-login/afterLogin.uk.json"/> <input type="hidden" name="state" id="signInState" value=""/> <input type="hidden" name="goBackURL" id="signInGoBackURL" value=""/> <input type="hidden" name="scope" id="scope" value=""/> </form>  <form id="signOutForm" name="signOutForm" method="get" action="https://account.samsung.com/accounts/v1/DCGLBB/signOutGate"> <input type="hidden" name="client_id" value="96ef647gx8"/> <input type="hidden" name="state" id="signOutState" value=""/> <input type="hidden" name="signOutURL" id="signOutURL" value="/aemapi/v6/data-login/afterLogout.uk.json"/> </form>  <form id="joinForm" name="joinForm" method="post" action="https://account.samsung.com/membership/"> <input type="hidden" name="actionID" value="SignupAP"/> <input type="hidden" name="serviceID" value="96ef647gx8"/> <input type="hidden" name="serviceName" value="SAMSUNG"/> <input type="hidden" name="domain" value=""/> <input type="hidden" name="countryCode" value="GB"/> <input type="hidden" name="languageCode" value="en"/> <input type="hidden" name="registURL" id="joinRegistURL" value="/aemapi/v6/data-login/afterLogin.uk.json"/> <input type="hidden" name="returnURL" id="joinReturnURL"/> <input type="hidden" name="goBackURL" id="joinGoBackURL" value=""/> <input type="hidden" name="ssoType" value="ENC_TK"/> <input type="hidden" name="emailActivationURL" id="joinEmailActivationURL" value="/aemapi/v6/data-login/emailActivationURL.uk.json"/> </form>  <form id="findAccountForm" name="findAccountForm" method="post" action="https://account.samsung.com/membership/"> <input type="hidden" name="actionID" value="FindEmail"/> <input type="hidden" name="serviceID" value="96ef647gx8"/> <input type="hidden" name="serviceName" value="SAMSUNG"/> <input type="hidden" name="domain" value=""/> <input type="hidden" name="countryCode" value="GB"/> <input type="hidden" name="languageCode" value="en"/> <input type="hidden" name="goBackURL" id="findGoBackURL" value=""/> <input type="hidden" name="ssoType" value="ENC_TK"/> </form>  <form id="accountModifyForm" name="accountModifyForm" method="post" action="https://account.samsung.com/membership/"> <input type="hidden" name="actionID" value="ModifyUserInfo"/> <input type="hidden" name="serviceID" value="96ef647gx8"/> <input type="hidden" name="serviceName" value="SAMSUNG"/> <input type="hidden" name="domain" value=""/> <input type="hidden" name="countryCode" value="GB"/> <input type="hidden" name="languageCode" value="en"/> <input type="hidden" name="goBackURL" id="accountModifyGoBackURL" value=""/> <input type="hidden" name="ssoType" value="ENC_TK"/> </form> <form id="textForm" name="textForm"> <input type="hidden" name="productCountText" id="productCountText" value="Number of products"/> </form> <input type="hidden" name="domain" id="domain" value="www.samsung.com"/> <input type="hidden" name="useLogin" id="useLogin" value="Y"/> <input type="hidden" name="useStore" id="useStore" value="Y"/> <input type="hidden" name="storeDomain" id="storeDomain" value="https://api.shop.samsung.com"/> <input type="hidden" name="hybrisApiJson" id="hybrisApiJson"/> <input type="hidden" name="addToCartPostYn" id="addToCartPostYn"/> <input type="hidden" name="useNewAddToCartApi" id="useNewAddToCartApi"/> <input type="hidden" name="loginLinkURL" id="loginLinkURL" value="https://account.samsung.com/accounts/v1/DCGLBB/signInGate"/> <input type="hidden" name="logoutURL" id="logoutURL" value="https://account.samsung.com/accounts/v1/DCGLBB/signOutGate"/> <input type="hidden" name="updateProfileURL" id="updateProfileURL"/> <input type="hidden" name="isLoginWithNoStore" id="isLoginWithNoStore"/> <input type="hidden" name="countryCode" id="countryCode" value="GB"/> <input type="hidden" name="languageCode" id="languageCode" value="en"/> <input type="hidden" name="loginAccountServiceId" id="loginAccountServiceId" value="96ef647gx8"/> <input type="hidden" name="emailActivationURL" id="emailActivationURL" value="/aemapi/v6/data-login/emailActivationURL.uk.json"/> <input type="hidden" name="shopIntegrationFlag" id="shopIntegrationFlag" value="true"/> <input type="hidden" name="tieredPriceUseYn" id="tieredPriceUseYn" value="N"/> <input type="hidden" name="mySamsungRewardsTierType" id="mySamsungRewardsTierType"/> <input type="hidden" name="newMyRewardCurrencyConv" id="newMyRewardCurrencyConv"/> <input type="hidden" name="loginValidateYnForGPv2" id="loginValidateYnForGPv2" value=""/>  <div class="layer_popup" id="confirmPopup" style="display:none;"> <div id="popup-type02" class="popAlign"> <div class="popup_wrap"> <h2 class="pop-tit"></h2> <p class="msg-text tc"></p> <div class="pop-btn"> <a href="javascript:void(0)" class="button login-leave-btn" title="Access denied OK">OK</a> </div> <button class="close-button icon-close-x login-leave-btn" data-focus-id="shop-popover-close" data-tab-disable="true" tabindex="0"> <span class="blind">Access denied Close</span> </button> </div> </div> </div> <div class="layer_popup" style="display: none;"> <div id="popup_alert" class="popup-nextgen-type popAlign" tabindex="0" data-focus-id="shop-popover-wrap" data-tab-previous="shop-popover-close"> <div class="popup_wrap"> <p class="msg-text tc"></p> <div class="pop-btn"> <a href="javascript:void(0);" class="button alert-ok-button" data-popup="close" title="">OK</a> </div> <button class="close-button icon-close-x" data-focus-id="shop-popover-close" data-tab-next="shop-popover-wrap" data-popup="close" data-tab-disable="true" tabindex="0"> <span class="blind">Close</span> </button> </div> </div> </div> <div class="gnb__mobile-dimmed">  </div> </div> </div> </nav> <div class="layer-popup-dim layer-popup-dim--gnb" style="display:none"> </div> <div class="layer-popup gnb-layer_popup-js" id="layerEmptyCart" role="dialog" style="display:none"> <div class="layer-popup__inner"> <div class="layer-popup__contents"> <svg class="icon icon--information" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 96 96" focusable="false"> <path d="M48 2.5c25.129 0 45.5 20.371 45.5 45.501S73.13 93.5 48 93.5 2.5 73.13 2.5 48.001C2.5 22.871 22.871 2.5 48 2.5zm0 5C25.633 7.5 7.5 25.633 7.5 48.001S25.632 88.5 48 88.5s40.5-18.131 40.5-40.499C88.5 25.633 70.367 7.5 48 7.5zm2.5 31V75h-5V43.5H40v-5h10.5zm-3.502-16.595C49.209 21.905 51 23.737 51 26c0 2.262-1.791 4.095-4.002 4.095C44.79 30.095 43 28.262 43 26c0-2.263 1.79-4.095 3.998-4.095z"></path> </svg> <p class="layer-popup__information-text">Your basket is empty.</p> </div> <div class="layer-popup__cta-wrap"> <div class="layer-popup__cta"> <a class="cta cta--contained cta--black gnb-js-layer-close" href="javascript:;" title="" an-tr="nv00_gnb--text-cart" an-ca="other interaction" an-ac="cart is empty:ok" an-la="cart is empty:ok">OK</a> </div> </div> <button type="button" class="layer-popup__close"> <span class="hidden">Close</span> <svg class="icon" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 96 96" focusable="false"> <path d="M79.17 11.17L48 42.34 16.83 11.17l-5.66 5.66L42.34 48 11.17 79.17l5.66 5.66L48 53.66l31.17 31.17 5.66-5.66L53.66 48l31.17-31.17z"></path> </svg> </button> </div> </div> <div class="layer-popup gnb-layer_popup-js" id="layerInsufficientStock" role="dialog" style="display:none"> <div class="layer-popup__inner"> <div class="layer-popup__contents"> <svg class="icon icon--information" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 96 96" focusable="false"> <path d="M48 2.5c25.129 0 45.5 20.371 45.5 45.501S73.13 93.5 48 93.5 2.5 73.13 2.5 48.001C2.5 22.871 22.871 2.5 48 2.5zm0 5C25.633 7.5 7.5 25.633 7.5 48.001S25.632 88.5 48 88.5s40.5-18.131 40.5-40.499C88.5 25.633 70.367 7.5 48 7.5zm2.5 31V75h-5V43.5H40v-5h10.5zm-3.502-16.595C49.209 21.905 51 23.737 51 26c0 2.262-1.791 4.095-4.002 4.095C44.79 30.095 43 28.262 43 26c0-2.263 1.79-4.095 3.998-4.095z"></path> </svg> <p class="layer-popup__information-text">Sorry this item is out of stock</p> </div> <div class="layer-popup__cta-wrap"> <div class="layer-popup__cta"><a class="cta cta--contained cta--black gnb-js-layer-close" href="javascript:;">OK</a></div> </div> <button type="button" class="layer-popup__close"> <span class="hidden">Close</span> <svg class="icon" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 96 96" focusable="false"> <path d="M79.17 11.17L48 42.34 16.83 11.17l-5.66 5.66L42.34 48 11.17 79.17l5.66 5.66L48 53.66l31.17 31.17 5.66-5.66L53.66 48l31.17-31.17z"></path> </svg> </button> </div> </div> <div class="layer-popup gnb__remove-product gnb-layer_popup-js" id="layerRemoveProduct" role="dialog" style="display:none"> <div class="layer-popup__inner"> <p class="layer-popup__title">Remove </p> <div class="layer-popup__contents"> <p>Code not valid with this product<br/> Are you sure to remove this product?</p> </div> <div class="layer-popup__cta-wrap"> <div class="layer-popup__cta"><a class="cta cta--outlined cta--black" href="javascript:;" title="">Add to wishlist</a></div> <div class="layer-popup__cta"><a class="cta cta--contained cta--black" href="javascript:;" title="">Delete</a></div> </div> <button type="button" class="layer-popup__close"> <span class="hidden">Close</span> <svg class="icon" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 96 96" focusable="false"> <path d="M79.17 11.17L48 42.34 16.83 11.17l-5.66 5.66L42.34 48 11.17 79.17l5.66 5.66L48 53.66l31.17 31.17 5.66-5.66L53.66 48l31.17-31.17z"></path> </svg> </button> </div> </div> <div class="layer-popup gnb__popup-privacy gnb-layer_popup-js" id="layerPrivacy" role="dialog" style="display:none"> <div class="layer-popup__inner" id="popup_privacy"> <p class="layer-popup__title">Privacy Policy</p> <div class="layer-popup__contents"> <div class="checkbox-radio"> <input type="checkbox" name="checkbox" class="hidden" id="privacy-terms"/> <label class="checkbox-radio__label" for="privacy-terms"> <span class="checkbox-radio__label-text">I have read and agree to the Samsung.com <a href='/uk/info/privacy/' target='_blank' class='link-text' title="Open in a new window">Privacy Policy</a> </span> </label> </div>  <p class="check-text check-text--error" id="errorPrivacy" style="display: none;">Tick this box to proceed to Samsung.com.</p>  <div class="checkbox-radio"> <input type="checkbox" name="checkbox" class="hidden" id="privacy-terms2"/> <label class="checkbox-radio__label" for="privacy-terms2"> <span class="checkbox-radio__label-text">By ticking this box, I accept Samsung Service Updates, including : </span></label></div><p class="check-text">Samsung.com Services and marketing information, new product and service announcements as well as special offers, events and newsletters.</p> <div class="layer-popup__cta-wrap"> <div class="layer-popup__cta"><a id="privacyBtn" class="cta cta--outlined cta--black" href="javascript:;" title="">PROCEED TO SAMSUNG.COM</a></div> <div class="layer-popup__cta"><a class="cta cta--contained cta--black login-leave-btn" href="javascript:;" title="">Close</a></div> </div> <button class="layer-popup__close login-leave-btn" data-focus-id="shop-popover-close" data-tab-disable="true" tabindex="0"> <span class="hidden">Close Privacy Policy</span> <svg class="icon" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 96 96" focusable="false"> <path d="M79.17 11.17L48 42.34 16.83 11.17l-5.66 5.66L42.34 48 11.17 79.17l5.66 5.66L48 53.66l31.17 31.17 5.66-5.66L53.66 48l31.17-31.17z"></path> </svg> </button> </div> </div> </div> <div class="layer-popup gnb__popup-privacy gnb-layer_popup-js" id="layerPreference" role="dialog" style="display:none"> <div class="layer-popup__inner" id="popup-type04"> <p class="layer-popup__title">Check preferences</p> <p class="layer-popup__contents">Help us to make recommendations for you by telling us what you like</p> <div class="layer-popup__cta-wrap"> <div class="layer-popup__cta"><a id="preferenceCheckBtn" class="cta cta--outlined cta--black" href="javascript:void(0);" title="">Yes</a></div> <div class="layer-popup__cta"><a id="privacyCloseBtn" class="cta cta--contained cta--black" href="javascript:void(0);" title="">Later</a></div> </div> <button class="layer-popup__close" data-focus-id="shop-popover-close" data-tab-disable="true" tabindex="0"> <span class="hidden">Close Check Preferences</span> <svg class="icon" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 96 96" focusable="false"> <path d="M79.17 11.17L48 42.34 16.83 11.17l-5.66 5.66L42.34 48 11.17 79.17l5.66 5.66L48 53.66l31.17 31.17 5.66-5.66L53.66 48l31.17-31.17z"></path> </svg> </button> </div> </div>  <input type="hidden" name="sc_gnb_searchURL" id="sc_gnb_searchURL" value="/uk/business/aisearch"/> <input type="hidden" name="sc_gnb_placeholder" id="sc_gnb_placeholder" value="Galaxy Z Fold6"/> <input type="hidden" name="sc_gnb_aiSearchUseYn" id="sc_gnb_aiSearchUseYn" value="Y"/> <input type="hidden" name="eppFlag" id="eppFlag" value="N"/>  <section class="gnb-search" role="dialog" aria-modal="true" style="display: none;"> <div class="gnb-search__dimmed"></div> <div class="gnb-search__looping--start" tabindex="0"></div> <div class="gnb-search__contents"> <h2 class="text-title">What are you looking for?</h2> <div class="gnb-search__search-wrap"> <form action="javascript:;" class="gnb-search__form" role="search" autocomplete="off"> <fieldset> <legend>Search form</legend> <div class="gnb-search__input-wrap"> <button type="button" class="gnb-search__input-btn--close"> <span class="hidden">Close</span> <svg class="icon" focusable="false"> <use xlink:href="#backward-bold" href="#backward-bold"></use> </svg> </button> <label class="hidden" for="gnb-search-keyword">Search Keyword</label> <input type="text" name="search" class="gnb-search__input" id="gnb-search-keyword" maxlength="64" an-tr="search layer--search bar-submit" an-ca="search" an-ac="search layer" an-la="search bar:keyword submit:"/> <span class="gnb-search__placeholder">Galaxy Z Fold6</span>  <button type="button" class="gnb-search__input-btn--cancel" an-tr="search layer-microsite-keyword delete-search" an-ca="search" an-ac="search layer" an-la="search bar:keyword delete"> <span class="hidden">Delete</span> <svg class="icon" focusable="false"> <use xlink:href="#cancel-bold" href="#cancel-bold"></use> </svg> </button> <button type="submit" class="gnb-search__input-btn--search" an-tr="search layer-microsite-submit-search" an-ca="search" an-ac="search layer" an-la="search bar:keyword submit:keyword"> <span class="hidden">Search</span> <svg class="icon" focusable="false"> <use xlink:href="#search-bold" href="#search-bold"></use> </svg> </button> <button type="button" class="gnb-search__input-btn--scan-barcode"> <span class="hidden">Scan Barcode</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#barcode-regular" href="#barcode-regular"></use> </svg> </button> </div> </fieldset> </form> <div class="gnb-search__result-wrap gnb-search__result-wrap--hide" style="overflow: auto;"> <div class="gnb-search__no-suggestions gnb-search__no-suggestions--hide"> <div class="gnb-search__result-title-wrap"> <h3 class="gnb-search__result-title">No Suggestions</h3> </div> </div> <div class="gnb-search__related gnb-search__related--hide"> <div class="gnb-search__result-title-wrap"> <h3 class="gnb-search__result-title">Suggested Searches</h3> </div> <ul class="gnb-search__result-list" role="list"> </ul> </div> <div class="gnb-search__popular-keyword gnb-search__popular-keyword--hide"> <div class="gnb-search__result-title-wrap"> <h3 class="gnb-search__result-title">Popular Keyword</h3> </div> <ul class="gnb-search__result-list" role="list"> </ul> </div> <div class="gnb-search__history gnb-search__history--hide"> <div class="gnb-search__result-title-wrap"> <h3 class="gnb-search__result-title">Search History</h3> <button class="gnb-search__btn--history-clear" an-tr="search layer-microsite-clear all-search" an-ca="search" an-ac="search layer" an-la="search history:clear all"> Clear All </button> </div> <ul class="gnb-search__result-list" role="list"> </ul> </div> </div> </div>  <div class="gnb-search__chip-wrap" role="list"> <h3 class="hidden">recommended search</h3> <div role="listitem"> <a class="gnb-search__chip" aria-label="search" an-tr="sr01_search input--ctabutton" an-ca="search" an-ac="search layer" an-la="search chips:enterprise edition">Enterprise Edition</a> </div> <div role="listitem"> <a class="gnb-search__chip" aria-label="search" an-tr="sr01_search input--ctabutton" an-ca="search" an-ac="search layer" an-la="search chips:samsung knox">Samsung Knox</a> </div> <div role="listitem"> <a class="gnb-search__chip" aria-label="search" an-tr="sr01_search input--ctabutton" an-ca="search" an-ac="search layer" an-la="search chips:business monitor">Business Monitor</a> </div> <div role="listitem"> <a class="gnb-search__chip" aria-label="search" an-tr="sr01_search input--ctabutton" an-ca="search" an-ac="search layer" an-la="search chips:the wall">The Wall</a> </div> <div role="listitem"> <a class="gnb-search__chip" aria-label="search" an-tr="sr01_search input--ctabutton" an-ca="search" an-ac="search layer" an-la="search chips:rugged devices">Rugged devices</a> </div> <div role="listitem"> <a class="gnb-search__chip" aria-label="search" an-tr="sr01_search input--ctabutton" an-ca="search" an-ac="search layer" an-la="search chips:business Laptops">Business Laptops</a> </div> <div role="listitem"> <a class="gnb-search__chip" aria-label="search" an-tr="sr01_search input--ctabutton" an-ca="search" an-ac="search layer" an-la="search chips:windfree">WindFree</a> </div> </div> <button class="gnb-search__btn--close" an-tr="search layer-microsite-close-search" an-ca="search" an-ac="search layer" an-la="close"> <span class="hidden">Close</span> <svg class="icon" focusable="false"> <use xlink:href="#cancel-close-regular" href="#cancel-close-regular"></use> </svg> </button> </div> <div class="gnb-search__looping--end" tabindex="0"></div> </section>  </div> <div id="content" role="main"> <div class="root responsivegrid"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="responsivegrid aem-GridColumn aem-GridColumn--default--12"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="nv-g-lnb aem-GridColumn aem-GridColumn--default--12"> <div class="lnb-nav lnb-nav--bg-black lnb-nav--default lnb-nav--sticky lnb-nav--title-align-left"> <div class="lnb-nav__inner"> <div class="lnb-nav__default-wrapper"> <div class="lnb-nav__title"> <a class="lnb-nav__menu-title" target="_self" an-tr="nv13_lnb-microsite-image-logo" an-ca="navigation" an-ac="secondary navi" an-la="secondary navi:business enhanced support"> <h1>Business Support</h1> </a> </div> <div class="lnb-nav__nav-wrap"> <button type="button" class="swiper-menu-prev" an-tr="nv13_lnb-microsite-image-arrow" an-ca="indication" an-ac="carousel" an-la="carousel:arrow:left"> <svg class="icon" focusable="false"> <use href="#previous-regular" xlink:href="#previous-regular"></use> </svg> </button> <span class="swiper-menu-prev-bg"></span> <span class="swiper-menu-prev-gradation"></span> <div class="lnb-nav__nav swiper-container"> <div class="swiper-wrapper"> <div class="lnb-nav__item swiper-slide "> <a title="Track my orders" href="https://shop.samsung.com/uk/business/mypage/orders" target="_self" an-tr="nv13_lnb-microsite-text-depth1" an-ca="navigation" an-ac="secondary navi" an-la="secondary navi:track my orders"> <span>Track my orders</span> </a> </div> <div class="lnb-nav__item swiper-slide "> <a title="Contact support" href="#ContactSamsungBusinessSupport" target="_self" an-tr="nv13_lnb-microsite-text-depth1" an-ca="navigation" an-ac="secondary navi" an-la="secondary navi:contact support"> <span>Contact support</span> </a> </div> </div> </div> <button type="button" class="swiper-menu-next" an-tr="nv13_lnb-microsite-image-arrow" an-ca="indication" an-ac="carousel" an-la="carousel:arrow:right"> <svg class="icon" focusable="false"> <use xlink:href="#next-regular" href="#next-regular"></use> </svg> </button> <span class="swiper-menu-next-bg"></span> <span 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header-carousel__text-wrap--mobile-top-center"> <div class="header-carousel__text-inner"> <h2 class="header-carousel__headline header-carousel__headline--medium">Welcome to Samsung<br />Business Support</h2> <h3 class="header-carousel__sub-headline header-carousel__sub-headline--large">We're here to help</h3> </div> </div> <div class="header-carousel__background-media"> <div class="image image--dyn-height"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/business-support-mobile-devices/KV_mo_op2.png?$144_N_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/business-support-mobile-devices/KV_mo_op2-1.png?$LazyLoad_Home_PNG$" alt="Various mobile devices & support symbols surrounding white text that reads 'What do you need?' on a black background."/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/business-support-mobile-devices/KV_mo_op2.png?$1440_N_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/business-support-mobile-devices/KV_mo_op2-1.png?$FB_TYPE_B_PNG$" alt="Various mobile devices & support symbols surrounding white text that reads 'What do you need?' on a black background."/> </div> </div> <div class="header-carousel__video-wrap"> <button class="header-carousel__btn-video-start" an-tr="hd02_header carousel (kv)-Microsite-image-action" an-ca="content click" an-ac="kv" an-la="welcome to samsung business support:play video"> <span class="hidden">Play Video </span> </button> <div class="header-carousel__video"> <p class="popup-video__current-video-title hidden" tabindex="0"></p> <div class="video" data-image-default="false" data-video-embed="false" data-video-type="youtube" data-video-data='{ "id": "1bE4HYnyyw4", "title": "", "caption": "", "autoplay": true}'> </div> <button type="button" class="header-carousel__btn-video-close">Close</button> </div> </div> </div> </div> </div> </div> </section> </div> <div class="cm-g-text-block aem-GridColumn aem-GridColumn--default--12"> <div class="textblock bg-white text-center text-mo-center container-width-medium"> <div class="textblock__body padding-top--48 padding-bottom--48"> <h2 class="textblock__title" data-font-size-pc="48" data-font-size-mo="30">Supporting our business customers</h2> <p class="textblock__desc" data-font-size-pc="18" data-font-size-mo="14">Samsung provides direct support to business customers, IT teams and our Reseller and Carrier partners’ service teams. Whether you’re looking for advice on getting the most from your devices, technical support or troubleshooting operating systems and firmware, we can help.<br /><br />We aim to support anyone who contacts us, for free, with all cases treated equally regardless of source. Our expert Samsung engineers at the Business Service Centre offer a full suite of assistance, going above and beyond with their unparalleled knowledge of Samsung devices, software and firmware. Rest assured we’re the best team to support, solve and repair.</p> </div> </div> </div> <div class="cm-g-text-block aem-GridColumn aem-GridColumn--default--12"> <div class="textblock bg-white text-center text-mo-center container-width-medium"> <div class="textblock__body padding-top--0 padding-bottom--48"> <h2 class="textblock__title" data-font-size-pc="48" data-font-size-mo="30">What can we help with?</h2> </div> </div> </div> <div class="co-g-tab-container aem-GridColumn aem-GridColumn--default--12"> <div class="cl-tab-text cl-tab-text--gray s-margin-top-none s-margin-bottom-none without-mobile-tab-divider"> <div class="cl-tab-text__wrap"> <div class="cl-tab-text__head"> <strong class="cl-tab-text__status" data-font-size-pc="18" data-font-size-mo="32"></strong> <button type="button" class="cl-tab-text__toggle"> <span class="blind">Toggle Menu</span> </button> </div> <ul class="cl-tab-text__list"> <li class="cl-tab-text__item cl-tab-text__item--1 tab-selected-default" data-font-size-pc="18" data-font-size-mo="32" an-tr="co41_tab container-microsite-text-tab" an-ca="content click" an-ac="feature" an-la="tab:samsung knox"> <button type="button" class="cl-tab-text__title" data-font-size-pc="18" data-font-size-mo="32">Samsung Knox</button> </li> <li class="cl-tab-text__item cl-tab-text__item--2 " data-font-size-pc="18" data-font-size-mo="32" an-tr="co41_tab container-microsite-text-tab" an-ca="content click" an-ac="feature" an-la="tab:repairs"> <button type="button" class="cl-tab-text__title" data-font-size-pc="18" data-font-size-mo="32">Repairs</button> </li> <li class="cl-tab-text__item cl-tab-text__item--3 " data-font-size-pc="18" data-font-size-mo="32" an-tr="co41_tab container-microsite-text-tab" an-ca="content click" an-ac="feature" an-la="tab:how tos"> <button type="button" class="cl-tab-text__title" data-font-size-pc="18" data-font-size-mo="32">How to's</button> </li> <li class="cl-tab-text__item cl-tab-text__item--4 " data-font-size-pc="18" data-font-size-mo="32" an-tr="co41_tab container-microsite-text-tab" an-ca="content click" an-ac="feature" an-la="tab:partner success"> <button type="button" class="cl-tab-text__title" data-font-size-pc="18" data-font-size-mo="32">Partner success</button> </li> </ul> </div> <div class="cl-tab-text__wrap-block"></div> <div class="cl-tab-text__panel tab-selected-default"> <h2 class="hidden">Samsung Knox</h2> <div class="cm-g-text-block"> <div class="textblock bg-white text-center text-mo-center container-width-medium"> <div class="textblock__body padding-top--48 padding-bottom--48"> <h2 class="textblock__title" data-font-size-pc="48" data-font-size-mo="30">Support for software and firmware</h2> <p class="textblock__desc" data-font-size-pc="18" data-font-size-mo="14"><br /><br />For our Knox security platform, we can provide set-up guidance, advice on best practices and technical support across the entire Knox range. <br />We also understand that some customers use third-party management software on Samsung devices – our Business Services technical team have extensive experience across multiple third-party products and know how Knox services interface with other software. Reach out, and we’ll do everything we can to help. <br /><br />Device locked by Google? No worries – our Authorised Service Centre can get you unlocked and back to business for a small fee.</p> </div> </div> </div> <div class="pd-g-feature-benefit-column-carousel"> <div class="feature-column-carousel bg-white feature-column-carousel--width-1440 feature-column-carousel--desktop-columns-space-wide feature-column-carousel--divide"> <div class="feature-column-carousel__column feature-column-carousel__column--desktop-columns-3 feature-column-carousel__column--mobile-columns-1 " data-desktop-per-page="9" data-mobile-per-page="9"> <div class="feature-column-carousel__inner "> <div class="feature-column-carousel__item feature-column-carousel__item--align-center " an-tr="ft12_feature column carousel-microsite-image-index" an-ca="indication" an-ac="carousel" an-la="carousel:index:1"> <div class="feature-column-carousel__feature bg-white"> <div class="feature-column-carousel__content"> <div class="feature-column-carousel__text-wrap"> <div class="feature-column-carousel__title"> <h2>Get help with Knox</h2> </div> <div class="feature-column-carousel__text"> <p>Talk to the Business Services Centre to get expert support from our team.</p> </div> </div> <div class="feature-column-carousel__button"> <a class="cta cta--outlined cta--black" href="#ContactSamsungBusinessSupport" aria-label="Contact Support" an-tr="ft12_feature column carousel-microsite-cta-button" an-ca="content click" an-ac="feature" an-la="get help with knox:contact support"> Contact Support </a> </div> <div class="feature-column-carousel__disclaimer"> </div> </div> <div class="feature-column-carousel__figure"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/business-support-mobile-devices/Knox_570x180.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/business-support-mobile-devices/Knox_570x180.png?$LazyLoad_Home_PNG$" alt="Black simple icon of security shield on a white background."/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/business-support-mobile-devices/Knox_570x180.png?$570_N_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/business-support-mobile-devices/Knox_570x180.png?$720_N_PNG$" alt="Black simple icon of security shield on a white background."/> </div> </div> </div> </div> <div class="feature-column-carousel__item feature-column-carousel__item--align-center " an-tr="ft12_feature column carousel-microsite-image-index" an-ca="indication" an-ac="carousel" an-la="carousel:index:2"> <div class="feature-column-carousel__feature bg-white"> <div class="feature-column-carousel__content"> <div class="feature-column-carousel__text-wrap"> <div class="feature-column-carousel__title"> <h2>Contact Sales</h2> </div> <div class="feature-column-carousel__text"> <p>Talk to a Sales Expert to learn more about Knox Suite and security solutions for your business. Our phone lines are open Monday to Friday, 8am – 6pm.</p> </div> </div> <div class="feature-column-carousel__button"> <a class="cta cta--outlined cta--black" href="tel:0330-726-1022" aria-label="Contact Sales" an-tr="ft12_feature column carousel-microsite-cta-button" an-ca="content click" an-ac="feature" an-la="contact sales:contact sales"> Contact Sales </a> </div> <div class="feature-column-carousel__disclaimer"> </div> </div> <div class="feature-column-carousel__figure"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/business-support-mobile-devices/Knox_Contact_sales_570x180.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/business-support-mobile-devices/Knox_Contact_sales_570x180.png?$LazyLoad_Home_PNG$" alt="Black simple icon of a phone on a white background."/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/business-support-mobile-devices/Knox_Contact_sales_570x180.png?$570_N_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/business-support-mobile-devices/Knox_Contact_sales_570x180.png?$720_N_PNG$" alt="Black simple icon of a phone on a white background."/> </div> </div> </div> </div> <div class="feature-column-carousel__item feature-column-carousel__item--align-center " an-tr="ft12_feature column carousel-microsite-image-index" an-ca="indication" an-ac="carousel" an-la="carousel:index:3"> <div class="feature-column-carousel__feature bg-white"> <div class="feature-column-carousel__content"> <div class="feature-column-carousel__text-wrap"> <div class="feature-column-carousel__title"> <h2>Try for free</h2> </div> <div class="feature-column-carousel__text"> <p>Start a free, full-feature trial of Knox Suite</p> </div> </div> <div class="feature-column-carousel__button"> <a class="cta cta--outlined cta--black" href="https://www.samsungknox.com/en/solutions/it-solutions#get-started" aria-label="Try for free" an-tr="ft12_feature column carousel-microsite-cta-button" an-ca="content click" an-ac="feature" an-la="try for free:try for free"> Try for free </a> </div> <div class="feature-column-carousel__disclaimer"> </div> </div> <div class="feature-column-carousel__figure"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/business-support-mobile-devices/Knox_Try_for_free_570x180.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/business-support-mobile-devices/Knox_Try_for_free_570x180.png?$LazyLoad_Home_PNG$" alt="Black simple icon of a tablet and desktop computer displaying security shields and arrows on a white background."/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/business-support-mobile-devices/Knox_Try_for_free_570x180.png?$570_N_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/business-support-mobile-devices/Knox_Try_for_free_570x180.png?$720_N_PNG$" alt="Black simple icon of a tablet and desktop computer displaying security shields and arrows on a white background."/> </div> </div> </div> </div> </div> <div class="indicator" data-indicator-data='{ "type": "dot-indicator", "autoRolling": false, "infiniteRolling": true}'> <div class="indicator-wrap"> <button class="indicator__controls indicator__controls--play"> <svg class="play" focusable="false"> <use xlink:href="#play-bold" href="#play-bold"></use> </svg> <svg class="pause" focusable="false"> <use xlink:href="#pause-bold" href="#pause-bold"></use> </svg> <span class="hidden">Play</span> </button> <div class="indicator__list-wrap"> <div class="indicator__list" role="tablist"> <button class="indicator__item" role="tab" data-indicator-delay=""> <span class="indicator__dot-wrap"> <span class="indicator__dot"> <span class="indicator__dot-inner"></span> </span> <span class="hidden">Indicator 1</span> </span> </button> </div> </div> </div> </div> </div> <div class="feature-column-carousel__video-wrap" id="video-id-0129ec2e-2708-44a9-94a7-ff824f5e5559_root_responsivegrid_co_g_tab_container_c_panelPar1_pd_g_feature_benefit-0"> <div class="feature-column-carousel__video "> <button type="button" class="feature-column-carousel__close"><span class="hidden">Close</span> <svg class="icon" focusable="false"><use xlink:href="#close-btn" href="#close-btn"></use></svg> </button> </div> </div> <div class="feature-column-carousel__video-wrap" id="video-id-0129ec2e-2708-44a9-94a7-ff824f5e5559_root_responsivegrid_co_g_tab_container_c_panelPar1_pd_g_feature_benefit-1"> <div class="feature-column-carousel__video "> <button type="button" class="feature-column-carousel__close"><span class="hidden">Close</span> <svg class="icon" focusable="false"><use xlink:href="#close-btn" href="#close-btn"></use></svg> </button> </div> </div> <div class="feature-column-carousel__video-wrap" id="video-id-0129ec2e-2708-44a9-94a7-ff824f5e5559_root_responsivegrid_co_g_tab_container_c_panelPar1_pd_g_feature_benefit-2"> <div class="feature-column-carousel__video "> <button type="button" class="feature-column-carousel__close"><span class="hidden">Close</span> <svg class="icon" focusable="false"><use xlink:href="#close-btn" href="#close-btn"></use></svg> </button> </div> </div> </div> </div> </div> <div class="cl-tab-text__panel "> <h2 class="hidden">Repairs</h2> <div class="cm-g-text-block"> <div class="textblock bg-white text-center text-mo-center container-width-medium"> <div class="textblock__body padding-top--48 padding-bottom--48"> <h2 class="textblock__title" data-font-size-pc="48" data-font-size-mo="30">Get back to business</h2> <h3 class="textblock__subtitle" data-font-size-pc="24" data-font-size-mo="16"><a href="#ContactSamsungBusinessSupport">Contact Business Services</a></h3> <p class="textblock__desc" data-font-size-pc="18" data-font-size-mo="14">Raise a support case with the experts who know your device best. The local Samsung engineers at Samsung Business Service Centre can get your repair sorted as quickly as possible, whether you’re an IT Manager or a Partner help desk.<br /><br />We can remote onto devices to resolve issues, or if a repair needs a closer look, we have a range of collection, doorstep or in-store options. We also offer bulk repair options for customers running swap stocks. </p> </div> </div> </div> <div class="cm-g-text-block"> <div class="textblock bg-white text-center text-mo-center container-width-medium"> <div class="textblock__body padding-top--48 padding-bottom--48"> <h3 class="textblock__subtitle" data-font-size-pc="24" data-font-size-mo="16">- OR -</h3> </div> </div> </div> <div class="pd-g-feature-benefit"> <div class="st-feature-benefit padding-top--48 padding-bottom--48 bg-white s-img-align-left s-text-align-mo-center "> <div class="st-feature-benefit__wrap"> <div class="st-feature-benefit__text-wrap"> <div class="st-feature-benefit__text"> <h2 class="st-feature-benefit__title contrast-target" data-font-size-pc="48" data-font-size-mo="30">Use the self-help simulator</h2> <div class="st-feature-benefit__desc-wrap"> <p class="st-feature-benefit__desc contrast-target" data-font-size-pc="18" data-font-size-mo="14">Select your device and use the interactive product simulator to run through the troubleshooting of your issue. The cutting-edge technology gives you interactive support to help you find solutions and fix on the go.</p> <div class="st-feature-benefit__cta-wrap"> <a class="cta cta--icon cta--outlined cta--black" href="https://samsungenterprisesupport.com/" target="_blank" aria-label="Simulate your issue: Open in a new window" an-tr="ft02_feature benefit-microsite-cta-button" an-ca="content click" an-ac="feature" an-la="use the self help simulator:simulate your issue"> Simulate your issue <svg class="icon" focusable="false"><use xlink:href="#outlink-bold" href="#outlink-bold"></use></svg> </a> </div> </div> </div> </div> <div class="st-feature-benefit__img-wrap st-feature-benefit--video-autoplay"> <div class="image image--dyn-height"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/business-support-mobile-devices/720x472_DT_Simulator_V2.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/business-support-mobile-devices/720x352_MO_Simulator_V2.png?$LazyLoad_Home_PNG$" data-desktop-alt="An individual using their hands to type on a keyboard of a Galaxy Book" data-mobile-alt="An individual using their hands to type on a keyboard of a Galaxy Book" loading="lazy"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/business-support-mobile-devices/720x472_DT_Simulator_V2.png?$720_N_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/business-support-mobile-devices/720x352_MO_Simulator_V2.png?$720_N_PNG$" data-desktop-alt="An individual using their hands to type on a keyboard of a Galaxy Book" data-mobile-alt="An individual using their hands to type on a keyboard of a Galaxy Book" loading="lazy"/> </div> </div> </div> </div> </div> </div> <div class="cl-tab-text__panel "> <h2 class="hidden">How to's</h2> <div class="cm-g-text-block"> <div class="textblock bg-white text-center text-mo-center container-width-medium"> <div class="textblock__body padding-top--48 padding-bottom--48"> <h2 class="textblock__title" data-font-size-pc="48" data-font-size-mo="30">Get the most from your devices</h2> <p class="textblock__desc" data-font-size-pc="18" data-font-size-mo="14">Learn more about Samsung Business products and services with our video guides and how-to's.</p> </div> </div> </div> <div class="pd-g-feature-benefit-column-carousel"> <div class="feature-column-carousel bg-white feature-column-carousel--width-1440 feature-column-carousel--divide"> <div class="feature-column-carousel__column feature-column-carousel__column--desktop-columns-2 feature-column-carousel__column--mobile-columns-1 " data-desktop-per-page="9" data-mobile-per-page="9"> <div class="feature-column-carousel__inner "> <div class="feature-column-carousel__item feature-column-carousel__item--align-center " an-tr="ft12_feature column carousel-microsite-image-index" an-ca="indication" an-ac="carousel" an-la="carousel:index:1"> <div class="feature-column-carousel__feature bg-white"> <div class="feature-column-carousel__content"> <div class="feature-column-carousel__text-wrap"> <div class="feature-column-carousel__title"> <h2>Smart Switch</h2> </div> <div class="feature-column-carousel__text"> <p>Move data from your old phone to a new device with just a few taps</p> </div> </div> <div class="feature-column-carousel__button"> </div> <div class="feature-column-carousel__disclaimer"> </div> </div> <div class="feature-column-carousel__figure"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/business-support-mobile-devices/How-tos-01_pc4.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/business-support-mobile-devices/How-tos-01_mo4.png?$LazyLoad_Home_PNG$" alt="Man holding Samsung Galaxy Z Fold 3 phone open on a table displaying connection options while plugged into a charger."/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/business-support-mobile-devices/How-tos-01_pc4.png?$570_N_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/business-support-mobile-devices/How-tos-01_mo4.png?$720_N_PNG$" alt="Man holding Samsung Galaxy Z Fold 3 phone open on a table displaying connection options while plugged into a charger."/> </div> <button an-tr="ft12_feature column carousel-microsite-video-button" an-ca="content click" an-ac="feature" an-la="smart switch:play video" type="button" class="feature-column-carousel__play-button" data-video-id="video-id-0129ec2e-2708-44a9-94a7-ff824f5e5559_root_responsivegrid_co_g_tab_container_c_panelPar3_pd_g_feature_benefit-0"><span class="hidden">Man holding Samsung Galaxy Z Fold 3 phone open on a table displaying connection options while plugged into a charger. Play video</span></button> </div> </div> </div> <div class="feature-column-carousel__item feature-column-carousel__item--align-center " an-tr="ft12_feature column carousel-microsite-image-index" an-ca="indication" an-ac="carousel" an-la="carousel:index:2"> <div class="feature-column-carousel__feature bg-white"> <div class="feature-column-carousel__content"> <div class="feature-column-carousel__text-wrap"> <div class="feature-column-carousel__title"> <h2>A mobile workstation</h2> </div> <div class="feature-column-carousel__text"> <p>Learn how to get a desktop experience with Samsung DeX</p> </div> </div> <div class="feature-column-carousel__button"> </div> <div class="feature-column-carousel__disclaimer"> </div> </div> <div class="feature-column-carousel__figure"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/business-support-mobile-devices/How-tos-02_pc.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/business-support-mobile-devices/How-tos-02_mo.png?$LazyLoad_Home_PNG$" alt="Businessman sat in his office while using a desktop computer with a windows menu on screen."/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/business-support-mobile-devices/How-tos-02_pc.png?$570_N_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/business-support-mobile-devices/How-tos-02_mo.png?$720_N_PNG$" alt="Businessman sat in his office while using a desktop computer with a windows menu on screen."/> </div> <button an-tr="ft12_feature column carousel-microsite-video-button" an-ca="content click" an-ac="feature" an-la="a mobile workstation:play video" type="button" class="feature-column-carousel__play-button" data-video-id="video-id-0129ec2e-2708-44a9-94a7-ff824f5e5559_root_responsivegrid_co_g_tab_container_c_panelPar3_pd_g_feature_benefit-1"><span class="hidden">Businessman sat in his office while using a desktop computer with a windows menu on screen. Play video</span></button> </div> </div> </div> <div class="feature-column-carousel__item feature-column-carousel__item--align-center " an-tr="ft12_feature column carousel-microsite-image-index" an-ca="indication" an-ac="carousel" an-la="carousel:index:3"> <div class="feature-column-carousel__feature bg-white"> <div class="feature-column-carousel__content"> <div class="feature-column-carousel__text-wrap"> <div class="feature-column-carousel__title"> <h2>Push to talk</h2> </div> <div class="feature-column-carousel__text"> <p>Use your phone as a walkie-talkie with Galaxy XCover Pro</p> </div> </div> <div class="feature-column-carousel__button"> </div> <div class="feature-column-carousel__disclaimer"> </div> </div> <div class="feature-column-carousel__figure"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/business-support-mobile-devices/How-tos-03_pc.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/business-support-mobile-devices/How-tos-03_mo.png?$LazyLoad_Home_PNG$" alt="Workman sat in a van holding his business phone close to his mouth while speaking into it."/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/business-support-mobile-devices/How-tos-03_pc.png?$570_N_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/business-support-mobile-devices/How-tos-03_mo.png?$720_N_PNG$" alt="Workman sat in a van holding his business phone close to his mouth while speaking into it."/> </div> <button an-tr="ft12_feature column carousel-microsite-video-button" an-ca="content click" an-ac="feature" an-la="push to talk:play video" type="button" class="feature-column-carousel__play-button" data-video-id="video-id-0129ec2e-2708-44a9-94a7-ff824f5e5559_root_responsivegrid_co_g_tab_container_c_panelPar3_pd_g_feature_benefit-2"><span class="hidden">Workman sat in a van holding his business phone close to his mouth while speaking into it. Play video</span></button> </div> </div> </div> <div class="feature-column-carousel__item feature-column-carousel__item--align-center " an-tr="ft12_feature column carousel-microsite-image-index" an-ca="indication" an-ac="carousel" an-la="carousel:index:4"> <div class="feature-column-carousel__feature bg-white"> <div class="feature-column-carousel__content"> <div class="feature-column-carousel__text-wrap"> <div class="feature-column-carousel__title"> <h2>Support in the palm of your hand</h2> </div> <div class="feature-column-carousel__text"> <p>Get the help you need with the Samsung Business Support App</p> </div> </div> <div class="feature-column-carousel__button"> </div> <div class="feature-column-carousel__disclaimer"> </div> </div> <div class="feature-column-carousel__figure"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/business-support-mobile-devices/How-tos-04_pc2.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/business-support-mobile-devices/How-tos-04_mo2.png?$LazyLoad_Home_PNG$" alt="Three collegues in their office sat around a desktop computer while smiling and talking."/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/business-support-mobile-devices/How-tos-04_pc2.png?$570_N_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/business-support-mobile-devices/How-tos-04_mo2.png?$720_N_PNG$" alt="Three collegues in their office sat around a desktop computer while smiling and talking."/> </div> <button an-tr="ft12_feature column carousel-microsite-video-button" an-ca="content click" an-ac="feature" an-la="support in the palm of your hand:play video" type="button" class="feature-column-carousel__play-button" data-video-id="video-id-0129ec2e-2708-44a9-94a7-ff824f5e5559_root_responsivegrid_co_g_tab_container_c_panelPar3_pd_g_feature_benefit-3"><span class="hidden">Three collegues in their office sat around a desktop computer while smiling and talking. Play video</span></button> </div> </div> </div> </div> <div class="indicator" data-indicator-data='{ "type": "dot-indicator", "autoRolling": false, "infiniteRolling": true}'> <div class="indicator-wrap"> <button class="indicator__controls indicator__controls--play"> <svg class="play" focusable="false"> <use xlink:href="#play-bold" href="#play-bold"></use> </svg> <svg class="pause" focusable="false"> <use xlink:href="#pause-bold" href="#pause-bold"></use> </svg> <span class="hidden">Play</span> </button> <div class="indicator__list-wrap"> <div class="indicator__list" role="tablist"> <button class="indicator__item" role="tab" data-indicator-delay=""> <span class="indicator__dot-wrap"> <span class="indicator__dot"> <span class="indicator__dot-inner"></span> </span> <span class="hidden">Indicator 1</span> </span> </button> </div> </div> </div> </div> </div> <div class="feature-column-carousel__video-wrap" id="video-id-0129ec2e-2708-44a9-94a7-ff824f5e5559_root_responsivegrid_co_g_tab_container_c_panelPar3_pd_g_feature_benefit-0"> <div class="feature-column-carousel__video feature-column-carousel__video--youtube"> <div class="video" data-image-default="false" data-video-embed="false" data-video-type="youtube" data-video-data='{ "title": "", "id": "kTmcBDppwgU", "muted": false, "caption": "", "autoplay": true}'> </div> <button type="button" class="feature-column-carousel__close"><span class="hidden">Close</span> <svg class="icon" focusable="false"><use xlink:href="#close-btn" href="#close-btn"></use></svg> </button> </div> </div> <div class="feature-column-carousel__video-wrap" id="video-id-0129ec2e-2708-44a9-94a7-ff824f5e5559_root_responsivegrid_co_g_tab_container_c_panelPar3_pd_g_feature_benefit-1"> <div class="feature-column-carousel__video feature-column-carousel__video--youtube"> <div class="video" data-image-default="false" data-video-embed="false" data-video-type="youtube" data-video-data='{ "title": "", "id": "huKaKNc4YeI", "muted": false, "caption": "", "autoplay": true}'> </div> <button type="button" class="feature-column-carousel__close"><span class="hidden">Close</span> <svg class="icon" focusable="false"><use xlink:href="#close-btn" href="#close-btn"></use></svg> </button> </div> </div> <div class="feature-column-carousel__video-wrap" id="video-id-0129ec2e-2708-44a9-94a7-ff824f5e5559_root_responsivegrid_co_g_tab_container_c_panelPar3_pd_g_feature_benefit-2"> <div class="feature-column-carousel__video feature-column-carousel__video--youtube"> <div class="video" data-image-default="false" data-video-embed="false" data-video-type="youtube" data-video-data='{ "title": "", "id": "jp7xCeo01Sw", "muted": false, "caption": "", "autoplay": true}'> </div> <button type="button" class="feature-column-carousel__close"><span class="hidden">Close</span> <svg class="icon" focusable="false"><use xlink:href="#close-btn" href="#close-btn"></use></svg> </button> </div> </div> <div class="feature-column-carousel__video-wrap" id="video-id-0129ec2e-2708-44a9-94a7-ff824f5e5559_root_responsivegrid_co_g_tab_container_c_panelPar3_pd_g_feature_benefit-3"> <div class="feature-column-carousel__video feature-column-carousel__video--youtube"> <div class="video" data-image-default="false" data-video-embed="false" data-video-type="youtube" data-video-data='{ "title": "", "id": "7KQKCKRLyoE", "muted": false, "caption": "", "autoplay": true}'> </div> <button type="button" class="feature-column-carousel__close"><span class="hidden">Close</span> <svg class="icon" focusable="false"><use xlink:href="#close-btn" href="#close-btn"></use></svg> </button> </div> </div> </div> </div> </div> <div class="cl-tab-text__panel "> <h2 class="hidden">Partner success</h2> <div class="cm-g-three-column"> <div class="three-column "> <div class="three-column__wrap"> <div class="three-column__box"> <div class="three-column__item bg-white"> <div class="three-column__item-wrap"> <div class="three-column__item-text-box"> <h2 class="three-column__item-headline-text">Technical Support</h2> <div class="three-column__item-description">We provide business-class escalated support to IT departments and Reseller Help Desks covering Samsung proprietary software platforms, hardware, and operating systems. That support extends to 3rd party interoperability ensuring that anyone who chooses to manage their own Samsung equipment can optimise their own experience backed up by Samsung knowledge and expertise. All of our support is provided by our on shore Business Services Centre team and is the out of box standard for all products and services, exclusive of any additional fees or contracts.</div> <div class="three-column__item-cta"> </div> </div> <div class="image image--dyn-height"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/720x434_Para2_V2.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/720x434_Para2_V2.png?$LazyLoad_Home_PNG$" alt="A meeting is happening and one of the individuals is holding a Galaxy Tablet"/> <img class="image__main responsive-img lazy-load" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/720x434_Para2_V2.png?$448_270_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/720x434_Para2_V2.png?$624_376_PNG$" alt="A meeting is happening and one of the individuals is holding a Galaxy Tablet"/> </div> </div> </div> <div class="three-column__item bg-white"> <div class="three-column__item-wrap"> <div class="three-column__item-text-box"> <h2 class="three-column__item-headline-text">Strategic success</h2> <div class="three-column__item-description">For sales partners who also have their own services, we engage at executive level to ensure the performance and profitability of their business is optimised on Samsung products. This includes training, use of Samsung infrastructure and co-operative customer journeys to give the end customer the best possible experience.</div> <div class="three-column__item-cta"> </div> </div> <div class="image image--dyn-height"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-solutions/Partner_sucess_720x434_3.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-solutions/Partner_sucess_720x434_3.png?$LazyLoad_Home_PNG$" alt="Four individuals are having a meeting in a boardroom with a wall mounted Samsung Smart TV in the background"/> <img class="image__main responsive-img lazy-load" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-solutions/Partner_sucess_720x434_3.png?$448_270_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-solutions/Partner_sucess_720x434_3.png?$624_376_PNG$" alt="Four individuals are having a meeting in a boardroom with a wall mounted Samsung Smart TV in the background"/> </div> </div> </div> <div class="three-column__item bg-white"> <div class="three-column__item-wrap"> <div class="three-column__item-text-box"> <h2 class="three-column__item-headline-text">Retail success</h2> <div class="three-column__item-description">To ensure the end consumer experience is maximised, regardless of the support route they choose, our onshore Retail Success team provides escalation support and advice to all Retail partners who engage directly with their customers who require warranty support on Samsung products.</div> <div class="three-column__item-cta"> </div> </div> <div class="image image--dyn-height"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-solutions/Partner_sucess_7720x434_1.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-solutions/Partner_sucess_7720x434_1.png?$LazyLoad_Home_PNG$" alt="A Samsung support worker wearing a black shirt with the Samsung Care+ logo and holding a Galaxy Tablet"/> <img class="image__main responsive-img lazy-load" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-solutions/Partner_sucess_7720x434_1.png?$448_270_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-solutions/Partner_sucess_7720x434_1.png?$624_376_PNG$" alt="A Samsung support worker wearing a black shirt with the Samsung Care+ logo and holding a Galaxy Tablet"/> </div> </div> </div> </div> </div> </div> </div> </div> </div></div> <div class="cm-g-text-block aem-GridColumn aem-GridColumn--default--12"> <div class="textblock bg-white text-center text-mo-center container-width-medium"> <div class="textblock__body padding-top--48 padding-bottom--48"> <h2 class="textblock__title" data-font-size-pc="48" data-font-size-mo="30">Business solutions and services</h2> </div> </div> </div> <div class="pd-g-feature-benefit-column-carousel aem-GridColumn aem-GridColumn--default--12"> <div class="feature-column-carousel bg-white feature-column-carousel--width-1440 feature-column-carousel--desktop-columns-space-wide feature-column-carousel--divide"> <div class="feature-column-carousel__column feature-column-carousel__column--padding-top-normal feature-column-carousel__column--desktop-columns-3 feature-column-carousel__column--mobile-columns-1 " data-desktop-per-page="9" data-mobile-per-page="9"> <div class="feature-column-carousel__inner "> <div class="feature-column-carousel__item feature-column-carousel__item--align-center " an-tr="ft12_feature column carousel-microsite-image-index" an-ca="indication" an-ac="carousel" an-la="carousel:index:1" data-clickable-state="true"> <div class="feature-column-carousel__feature bg-white"> <div class="feature-column-carousel__content"> <div class="feature-column-carousel__text-wrap"> <div class="feature-column-carousel__title" data-headline-text="samsung care plus for business"> <h2>Business Warranty and Enhanced Service</h2> </div> <div class="feature-column-carousel__text"> <p>We provide a range of warranty and enhanced services on Mobile and Computing depending on the model family and the nature of the fault. The Enhanced Service package will boost your service, reducing the burden of IT management and improve control over your Mobile fleet with Knox Quickstart.*</p> </div> </div> <div class="feature-column-carousel__button"> <a class="cta cta--icon cta--outlined cta--black" href="/uk/business/support/service-packs/" aria-label="Learn more : Open in a new window" target="_blank" an-tr="ft12_feature column carousel-microsite-cta-button" an-ca="content click" an-ac="feature" an-la="samsung care plus for business:learn more" data-clickable-target="true" data-link-title="Learn more">Learn more <svg class="icon" focusable="false"> <use xlink:href="#outlink-bold" href="#outlink-bold"></use> </svg> </a> </div> <div class="feature-column-carousel__disclaimer"> <span>*Knox Quickstart only available for Smartphones and tablets.</span> </div> </div> <div class="feature-column-carousel__figure" tabindex="0" role="button"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-solutions/BusinessService_DT_570x304_01.jpg?$LazyLoad_Home_JPG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-solutions/BusinessService_MO_720x540_01.jpg?$LazyLoad_Home_JPG$" alt="A silhouette of a monitor screen with multiple different icons showcasing how Samsung can support customers"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-solutions/BusinessService_DT_570x304_01.jpg?$570_N_JPG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-solutions/BusinessService_MO_720x540_01.jpg?$720_N_JPG$" alt="A silhouette of a monitor screen with multiple different icons showcasing how Samsung can support customers"/> </div> </div> </div> </div> <div class="feature-column-carousel__item feature-column-carousel__item--align-center " an-tr="ft12_feature column carousel-microsite-image-index" an-ca="indication" an-ac="carousel" an-la="carousel:index:2"> <div class="feature-column-carousel__feature bg-white"> <div class="feature-column-carousel__content"> <div class="feature-column-carousel__text-wrap"> <div class="feature-column-carousel__title"> <h2>Galaxy Books <br />Download Centre<br /></h2> </div> <div class="feature-column-carousel__text"> <p>Discover the latest driver packs, utilities, and guides to help manage your enterprise devices. Leverage our management tools and support resources to help your organization quickly deploy, configure, and update your fleet of enterprise Galaxy Book devices with ease.</p> </div> </div> <div class="feature-column-carousel__button"> <a class="cta cta--icon cta--outlined cta--black" href="https://www.samsung.com/global/galaxybooks-downloadcenter/?siteCode=uk" aria-label="Learn more : Open in a new window" target="_blank" an-tr="ft12_feature column carousel-microsite-cta-button" an-ca="content click" an-ac="feature" an-la="galaxy books download center:learn more">Learn more <svg class="icon" focusable="false"> <use xlink:href="#outlink-bold" href="#outlink-bold"></use> </svg> </a> </div> <div class="feature-column-carousel__disclaimer"> </div> </div> <div class="feature-column-carousel__figure"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/new_Desktop_570x304.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/Mobile_720x540.jpg?$LazyLoad_Home_JPG$" alt="Man holding Galaxy Book"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/new_Desktop_570x304.png?$570_N_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/Mobile_720x540.jpg?$720_N_JPG$" alt="Man holding Galaxy Book"/> </div> </div> </div> </div> <div class="feature-column-carousel__item feature-column-carousel__item--align-center " an-tr="ft12_feature column carousel-microsite-image-index" an-ca="indication" an-ac="carousel" an-la="carousel:index:3"> <div class="feature-column-carousel__feature bg-white"> <div class="feature-column-carousel__content"> <div class="feature-column-carousel__text-wrap"> <div class="feature-column-carousel__title"> <h2>Display solutions</h2> </div> <div class="feature-column-carousel__text"> <p><br /><br />Access a wide range of Samsung solutions and guides across the broad range of Samsung Commercial Display, Signage, Monitor and Business TV.</p> </div> </div> <div class="feature-column-carousel__button"> <a class="cta cta--icon cta--outlined cta--black" href="/uk/business/support/service-solutions/display-solutions/" aria-label="Learn more : Open in a new window" target="_blank" an-tr="ft12_feature column carousel-microsite-cta-button" an-ca="content click" an-ac="feature" an-la="display solutions:learn more">Learn more <svg class="icon" focusable="false"> <use xlink:href="#outlink-bold" href="#outlink-bold"></use> </svg> </a> </div> <div class="feature-column-carousel__disclaimer"> </div> </div> <div class="feature-column-carousel__figure"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-solutions/570x304_Display_solutions_V2.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-solutions/720x540_Display_solutions_V2.png?$LazyLoad_Home_PNG$" alt="Monitor, Lifestyle TV and a wall mounted Samsung TV all have a map of the world on it along with some facts and figures"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-solutions/570x304_Display_solutions_V2.png?$570_N_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-solutions/720x540_Display_solutions_V2.png?$720_N_PNG$" alt="Monitor, Lifestyle TV and a wall mounted Samsung TV all have a map of the world on it along with some facts and figures"/> </div> </div> </div> </div> <div class="feature-column-carousel__item feature-column-carousel__item--align-center " an-tr="ft12_feature column carousel-microsite-image-index" an-ca="indication" an-ac="carousel" an-la="carousel:index:4"> <div class="feature-column-carousel__feature bg-white"> <div class="feature-column-carousel__content"> <div class="feature-column-carousel__text-wrap"> <div class="feature-column-carousel__title"> <h2>Enterprise solutions pre-sale</h2> </div> <div class="feature-column-carousel__text"> <p>As one of the world’s largest investors in R&D, Samsung can partner with businesses looking to gain a competitive advantage through technology. Our software consultants can design software-centric solutions, provide technical support on proof-of-concept projects and engage with third-party software partners on integration and interoperability challenges.</p> </div> </div> <div class="feature-column-carousel__button"> <a class="cta cta--icon cta--outlined cta--black" href="/uk/business/support/service-solutions/enterprise-solutions-pre-sale/" aria-label="Learn more : Open in a new window" target="_blank" an-tr="ft12_feature column carousel-microsite-cta-button" an-ca="content click" an-ac="feature" an-la="enterprise solutions pre sale:learn more">Learn more <svg class="icon" focusable="false"> <use xlink:href="#outlink-bold" href="#outlink-bold"></use> </svg> </a> </div> <div class="feature-column-carousel__disclaimer"> </div> </div> <div class="feature-column-carousel__figure"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/business-support-mobile-devices/Feature-Column-2_570x304_DT_Research_V2.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/business-support-mobile-devices/Feature-Column-2_720x540_MO_Research_V2.png?$LazyLoad_Home_PNG$" alt="Half photo & half illustration of a business video call between colleagues sat in their office & a man drawing a car design."/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/business-support-mobile-devices/Feature-Column-2_570x304_DT_Research_V2.png?$570_N_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/business-support-mobile-devices/Feature-Column-2_720x540_MO_Research_V2.png?$720_N_PNG$" alt="Half photo & half illustration of a business video call between colleagues sat in their office & a man drawing a car design."/> </div> </div> </div> </div> <div class="feature-column-carousel__item feature-column-carousel__item--align-center " an-tr="ft12_feature column carousel-microsite-image-index" an-ca="indication" an-ac="carousel" an-la="carousel:index:5"> <div class="feature-column-carousel__feature bg-white"> <div class="feature-column-carousel__content"> <div class="feature-column-carousel__text-wrap"> <div class="feature-column-carousel__title"> <h2>Appliances for business</h2> </div> <div class="feature-column-carousel__text"> <p>In addition to our global leadership in appliances we’re also proud to support the full range of products in a business setting. For sales and installation partners, or B2B customers looking for support, there’s a range of ways that Samsung can help you.</p> </div> </div> <div class="feature-column-carousel__button"> <a class="cta cta--icon cta--outlined cta--black" href="/uk/business/support/service-solutions/appliances-for-business/" aria-label="Learn more : Open in a new window" target="_blank" an-tr="ft12_feature column carousel-microsite-cta-button" an-ca="content click" an-ac="feature" an-la="appliances for business:learn more">Learn more <svg class="icon" focusable="false"> <use xlink:href="#outlink-bold" href="#outlink-bold"></use> </svg> </a> </div> <div class="feature-column-carousel__disclaimer"> </div> </div> <div class="feature-column-carousel__figure"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/ServiceSolutionsPage_Appliances_570x304_04.jpg?$LazyLoad_Home_JPG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/ServiceSolutionsPage_Appliances_720x540_4.jpg?$LazyLoad_Home_JPG$" alt="A variety of Samsung Kitchen appliances in a kitchen"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/ServiceSolutionsPage_Appliances_570x304_04.jpg?$570_N_JPG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/ServiceSolutionsPage_Appliances_720x540_4.jpg?$720_N_JPG$" alt="A variety of Samsung Kitchen appliances in a kitchen"/> </div> </div> </div> </div> <div class="feature-column-carousel__item feature-column-carousel__item--align-center " an-tr="ft12_feature column carousel-microsite-image-index" an-ca="indication" an-ac="carousel" an-la="carousel:index:6"> <div class="feature-column-carousel__feature bg-white"> <div class="feature-column-carousel__content"> <div class="feature-column-carousel__text-wrap"> <div class="feature-column-carousel__title"> <h2>Service partners</h2> </div> <div class="feature-column-carousel__text"> <p>Samsung’s Accredited Service Centres (ASCs) are Samsung approved third party service providers. They offer a range of repair options for both warranty and non-warranty issues across the full range of Samsung devices. Additional services on Mobility and Display products are also available for B2B customers and Resellers. Trained by Samsung experts, our ASCs are here to provide the best possible customer experience.</p> </div> </div> <div class="feature-column-carousel__button"> <a class="cta cta--icon cta--outlined cta--black" href="/uk/business/support/service-solutions/service-partners/" aria-label="Learn more : Open in a new window" target="_blank" an-tr="ft12_feature column carousel-microsite-cta-button" an-ca="content click" an-ac="feature" an-la="service partners:learn more">Learn more <svg class="icon" focusable="false"> <use xlink:href="#outlink-bold" href="#outlink-bold"></use> </svg> </a> </div> <div class="feature-column-carousel__disclaimer"> </div> </div> <div class="feature-column-carousel__figure"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/business-support-mobile-devices/Feature-Column-2_570x304_DT_Service-Partners_V21.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/business-support-mobile-devices/Feature-Column-2_720x540_MO_Service-Partners_V21.png?$LazyLoad_Home_PNG$" alt="A silhouette of a smartphone in white with a conversation saying "How are you today?" followed by "I'm well, thanks!""/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/business-support-mobile-devices/Feature-Column-2_570x304_DT_Service-Partners_V21.png?$570_N_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/business-support-mobile-devices/Feature-Column-2_720x540_MO_Service-Partners_V21.png?$720_N_PNG$" alt="A silhouette of a smartphone in white with a conversation saying "How are you today?" followed by "I'm well, thanks!""/> </div> </div> </div> </div> </div> <div class="indicator" data-indicator-data='{ "type": "dot-indicator", "autoRolling": false, "infiniteRolling": true}'> <div 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class="feature-column-carousel__close"><span class="hidden">Close</span> <svg class="icon" focusable="false"><use xlink:href="#close-btn" href="#close-btn"></use></svg> </button> </div> </div> </div> </div> <div class="cm-g-text-block aem-GridColumn aem-GridColumn--default--12"> <div class="textblock margin-bottom--16 bg-white text-center text-mo-center "> <div class="textblock__body padding-top--0 padding-bottom--48"> <h2 class="textblock__title" data-font-size-pc="48" data-font-size-mo="30">Samsung Knox</h2> </div> </div> </div> <div class="pd-g-feature-benefit-column-carousel aem-GridColumn aem-GridColumn--default--12"> <div class="feature-column-carousel bg-white feature-column-carousel--width-1440 feature-column-carousel--desktop-columns-space-normal"> <div class="feature-column-carousel__carousel indicator-position-overlay feature-column-carousel--desktop-columns-3 swiper-container basic-swiper" data-desktop-item-per-slide-scroll="1" data-swiper-option="{ "keepWrapper":true, "autoHeight": false, "centeredSlides": false, "freeMode": false, "breakpoints": { "1": { "slidesPerView":1 }, "768": { "slidesPerView":3 } }, "loop":false, "pagination":true, "componentEl":".feature-column-carousel", "autoplay":{ "start":false, "delay": 4000, "an-tr":"ft12_feature column carousel-microsite-imageaction", "an-ca":"indication", "an-ac":"carousel", "an-la":"carousel:index:stop" }, "offTxtAccesibility":true }"> <div class="feature-column-carousel__inner swiper-wrapper"> <div class="feature-column-carousel__item swiper-slide feature-column-carousel__item--align-center" an-tr="ft12_feature column carousel-microsite-image-index" an-ca="indication" an-ac="carousel" an-la="carousel:index:1"> <div class="feature-column-carousel__feature bg-white"> <div class="feature-column-carousel__content"> <div class="feature-column-carousel__text-wrap"> <div class="feature-column-carousel__title"> <h2>Knox in action</h2> </div> <div class="feature-column-carousel__text"> <p>Transforming Samsung devices into powerful, bespoke tools for business l Samsung.</p> </div> </div> <div class="feature-column-carousel__button"> </div> <div class="feature-column-carousel__disclaimer"> </div> </div> <div class="feature-column-carousel__figure"> <div class="image"> <img class="image__preview lazy-load-man responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-solutions/Knox_action_Desktop_V3.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-solutions/Knox_action_Mob_V3.png?$LazyLoad_Home_PNG$" alt="Knox for Retail: Transforming Samsung devices into powerful, bespoke tools for business"/> <img class="image__main lazy-load-man responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-solutions/Knox_action_Desktop_V3.png?$570_N_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-solutions/Knox_action_Mob_V3.png?$720_N_PNG$" alt="Knox for Retail: Transforming Samsung devices into powerful, bespoke tools for business"/> </div> <button an-tr="ft12_feature column carousel-microsite-video-button" an-ca="content click" an-ac="feature" an-la="knox in action:play video" type="button" class="feature-column-carousel__play-button" data-video-id="video-id-0129ec2e-2708-44a9-94a7-ff824f5e5559_root_responsivegrid_pd_g_feature_benefit_1073344099-0" aria-label="Knox for Retail: Transforming Samsung devices into powerful, bespoke tools for business"><span class="hidden">Knox for Retail: Transforming Samsung devices into powerful, bespoke tools for business Play video</span></button> </div> </div> </div> </div> <div class="indicator" data-indicator-data='{ "type": "dot-indicator", "autoRolling": false, "infiniteRolling": true}'> <div class="indicator-wrap"> <button 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data-video-data='{ "title": "Knox for Retail: Transforming Samsung devices into powerful, bespoke tools for business", "id": "ZvYnu7eOwW0", "muted": false, "caption": "Your retail team helps your customers meet and experience your brand. 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id="ContactSamsungBusinessSupport"> <div class="textblock__body padding-top--48 padding-bottom--48"> <h2 class="textblock__title" data-font-size-pc="48" data-font-size-mo="30">Contact Samsung Business Support</h2> </div> </div> </div> <div class="pd-g-feature-benefit-column-carousel aem-GridColumn aem-GridColumn--default--12"> <div class="feature-column-carousel bg-white feature-column-carousel--width-1440 feature-column-carousel--desktop-columns-space-wide feature-column-carousel--divide"> <div class="feature-column-carousel__column feature-column-carousel__column--desktop-columns-4 feature-column-carousel__column--mobile-columns-1 " data-desktop-per-page="9" data-mobile-per-page="9"> <div class="feature-column-carousel__inner "> <div class="feature-column-carousel__item feature-column-carousel__item--align-center " an-tr="ft12_feature column carousel-microsite-image-index" an-ca="indication" an-ac="carousel" an-la="carousel:index:1"> <div class="feature-column-carousel__feature bg-white"> <div class="feature-column-carousel__content"> <div class="feature-column-carousel__text-wrap"> <div class="feature-column-carousel__title"> <h2>Raise a case</h2> </div> <div class="feature-column-carousel__text"> <p>Get in touch with the experts who know your device best for product specific support, technical solutions or repairs.</p> </div> </div> <div class="feature-column-carousel__button"> <a class="cta cta--outlined cta--black" href="/uk/business/support/create-a-support-case/" aria-label="Raise now" an-tr="ft12_feature column carousel-microsite-cta-button" an-ca="content click" an-ac="feature" an-la="raise a case:raise now"> Raise now </a> </div> <div class="feature-column-carousel__disclaimer"> </div> </div> <div class="feature-column-carousel__figure"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/business-support-mobile-devices/ic_Raise_a_case_282x150-2.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/business-support-mobile-devices/ic_Raise_a_case_282x150-2.png?$LazyLoad_Home_PNG$" alt="A black simple message icon with two message bubbles on a white background."/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/business-support-mobile-devices/ic_Raise_a_case_282x150-2.png?$570_N_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/business-support-mobile-devices/ic_Raise_a_case_282x150-2.png?$720_N_PNG$" alt="A black simple message icon with two message bubbles on a white background."/> </div> </div> </div> </div> <div class="feature-column-carousel__item feature-column-carousel__item--align-center " an-tr="ft12_feature column carousel-microsite-image-index" an-ca="indication" an-ac="carousel" an-la="carousel:index:2"> <div class="feature-column-carousel__feature bg-white"> <div class="feature-column-carousel__content"> <div class="feature-column-carousel__text-wrap"> <div class="feature-column-carousel__title"> <h2>Use our Support app</h2> </div> <div class="feature-column-carousel__text"> <p>You can raise a case, live chat and access support directly from your device.</p> </div> </div> <div class="feature-column-carousel__button"> <a class="cta cta--outlined cta--black" href="https://play.google.com/store/apps/details?id=com.seukms.b2b.samsunghelp" aria-label="Install now" an-tr="ft12_feature column carousel-microsite-cta-button" an-ca="content click" an-ac="feature" an-la="use our support app:install now"> Install now </a> </div> <div class="feature-column-carousel__disclaimer"> </div> </div> <div class="feature-column-carousel__figure"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/business-support-mobile-devices/ic_app_support-282x150-3-1.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/business-support-mobile-devices/ic_app_support-282x150-3-1.png?$LazyLoad_Home_PNG$" alt="A black simple icon of phone's home button with an instructional arrow on a black background."/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/business-support-mobile-devices/ic_app_support-282x150-3-1.png?$570_N_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/business-support-mobile-devices/ic_app_support-282x150-3-1.png?$720_N_PNG$" alt="A black simple icon of phone's home button with an instructional arrow on a black background."/> </div> </div> </div> </div> <div class="feature-column-carousel__item feature-column-carousel__item--align-center " an-tr="ft12_feature column carousel-microsite-image-index" an-ca="indication" an-ac="carousel" an-la="carousel:index:3"> <div class="feature-column-carousel__feature bg-white"> <div class="feature-column-carousel__content"> <div class="feature-column-carousel__text-wrap"> <div class="feature-column-carousel__title"> <h2>Chat to us</h2> </div> <div class="feature-column-carousel__text"> <p>We’re here to provide technical information and resources for your Samsung products.</p> </div> </div> <div class="feature-column-carousel__button"> <a class="cta cta--outlined cta--black" href="https://samsungenterprisesupport.com/contactus/" aria-label="Chat now" an-tr="ft12_feature column carousel-microsite-cta-button" an-ca="content click" an-ac="feature" an-la="chat to us:chat now"> Chat now </a> </div> <div class="feature-column-carousel__disclaimer"> </div> </div> <div class="feature-column-carousel__figure"> <div class="image"> <img 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feature-column-carousel__item--align-center " an-tr="ft12_feature column carousel-microsite-image-index" an-ca="indication" an-ac="carousel" an-la="carousel:index:4" data-clickable-state="true"> <div class="feature-column-carousel__feature bg-white"> <div class="feature-column-carousel__content"> <div class="feature-column-carousel__text-wrap"> <div class="feature-column-carousel__title" data-headline-text="call us"> <h2>Call us</h2> </div> <div class="feature-column-carousel__text"> <p>Our phone lines are open Monday to Friday, 8am – 6pm.</p> </div> </div> <div class="feature-column-carousel__button"> <a class="cta cta--outlined cta--black" href="tel:0330-726-2677" aria-label="Call now" an-tr="ft12_feature column carousel-microsite-cta-button" an-ca="content click" an-ac="feature" an-la="call us:call now" data-clickable-target="true" data-link-title="Call now"> Call now </a> </div> <div class="feature-column-carousel__disclaimer"> </div> </div> <div class="feature-column-carousel__figure" tabindex="0" role="button"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/business-support-mobile-devices/ic_Call_us-282x150-2.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/business-support-mobile-devices/ic_Call_us-282x150-2.png?$LazyLoad_Home_PNG$" alt="A black simple icon of a phone with an instructional arrow on a white background."/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/business-support-mobile-devices/ic_Call_us-282x150-2.png?$570_N_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/business-support-mobile-devices/ic_Call_us-282x150-2.png?$720_N_PNG$" alt="A black simple icon of a phone with an instructional arrow on a white background."/> </div> </div> </div> </div> </div> <div class="indicator" data-indicator-data='{ "type": "dot-indicator", "autoRolling": false, "infiniteRolling": true}'> <div class="indicator-wrap"> <button class="indicator__controls indicator__controls--play"> <svg class="play" focusable="false"> <use xlink:href="#play-bold" href="#play-bold"></use> </svg> <svg class="pause" focusable="false"> <use xlink:href="#pause-bold" href="#pause-bold"></use> </svg> <span class="hidden">Play</span> </button> <div class="indicator__list-wrap"> <div class="indicator__list" role="tablist"> <button class="indicator__item" role="tab" data-indicator-delay=""> <span class="indicator__dot-wrap"> <span class="indicator__dot"> <span class="indicator__dot-inner"></span> </span> <span class="hidden">Indicator 1</span> </span> </button> </div> </div> </div> </div> </div> <div class="feature-column-carousel__video-wrap" id="video-id-0129ec2e-2708-44a9-94a7-ff824f5e5559_root_responsivegrid_pd_g_feature_benefit_2074231895-0"> <div 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focusable="false"><use xlink:href="#close-btn" href="#close-btn"></use></svg> </button> </div> </div> <div class="feature-column-carousel__video-wrap" id="video-id-0129ec2e-2708-44a9-94a7-ff824f5e5559_root_responsivegrid_pd_g_feature_benefit_2074231895-3"> <div class="feature-column-carousel__video "> <button type="button" class="feature-column-carousel__close"><span class="hidden">Close</span> <svg class="icon" focusable="false"><use xlink:href="#close-btn" href="#close-btn"></use></svg> </button> </div> </div> </div> </div> <div class="cm-g-text-block aem-GridColumn aem-GridColumn--default--12"> <div class="textblock bg-white text-center text-mo-center container-width-medium"> <div class="textblock__body padding-top--48 padding-bottom--48"> <h2 class="textblock__title" data-font-size-pc="48" data-font-size-mo="30">Elevate your business fleet</h2> </div> </div> </div> <div class="pd-g-feature-benefit-column-carousel aem-GridColumn aem-GridColumn--default--12"> <div class="feature-column-carousel bg-white feature-column-carousel--width-1440 feature-column-carousel--divide"> <div class="feature-column-carousel__column feature-column-carousel__column--desktop-columns-4 feature-column-carousel__column--mobile-columns-1 feature-column-carousel__column--align-center " data-desktop-per-page="9" data-mobile-per-page="9"> <div class="feature-column-carousel__inner "> <div class="feature-column-carousel__item feature-column-carousel__item--align-center " an-tr="ft12_feature column carousel-microsite-image-index" an-ca="indication" an-ac="carousel" an-la="carousel:index:1"> <div class="feature-column-carousel__feature bg-white"> <div class="feature-column-carousel__content"> <div class="feature-column-carousel__text-wrap"> <div class="feature-column-carousel__title"> <h2>Get 10% off all business devices on the Samsung business eStore<sup>1</sup></h2> </div> <div class="feature-column-carousel__text"> <p>Register your business and save 10% on our entire business range.<sup>1</sup><br /></p> </div> </div> <div class="feature-column-carousel__button"> <a class="cta cta--icon cta--outlined cta--black" href="https://shop.samsung.com/uk/business/login/business" aria-label="Register : Open in a new window" target="_blank" an-tr="ft12_feature column carousel-microsite-cta-button" an-ca="content click" an-ac="feature" an-la="get 10 percent off all business devices on the samsung business estore:register">Register <svg class="icon" focusable="false"> <use xlink:href="#outlink-bold" href="#outlink-bold"></use> </svg> </a> </div> <div class="feature-column-carousel__disclaimer"> </div> </div> <div class="feature-column-carousel__figure"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/business-support-mobile-devices/FC_Get_10-percent_off_pcv2.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/business-support-mobile-devices/FC_Get_10-percent_off_mov2.png?$LazyLoad_Home_PNG$" alt="Three folded Galaxy Books with the folds pointing at each other"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/business-support-mobile-devices/FC_Get_10-percent_off_pcv2.png?$570_N_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/business-support-mobile-devices/FC_Get_10-percent_off_mov2.png?$720_N_PNG$" alt="Three folded Galaxy Books with the folds pointing at each other"/> </div> </div> </div> </div> <div class="feature-column-carousel__item feature-column-carousel__item--align-center " an-tr="ft12_feature column carousel-microsite-image-index" an-ca="indication" an-ac="carousel" an-la="carousel:index:2"> <div class="feature-column-carousel__feature bg-white"> <div class="feature-column-carousel__content"> <div class="feature-column-carousel__text-wrap"> <div class="feature-column-carousel__title"> <h2>Get an extra 5% off<sup>2</sup></h2> </div> <div class="feature-column-carousel__text"> <p><br /><br /><br /><br /><br /><br />Registered businesses can add an extra 5% to their 10% discount when they spend £2000 or more.<sup>2</sup></p> </div> </div> <div class="feature-column-carousel__button"> <a class="cta cta--outlined cta--black" href="/uk/business/offers/" aria-label="Shop now" an-tr="ft12_feature column carousel-microsite-cta-button" an-ca="content click" an-ac="feature" an-la="get an extra 5 percent off:shop now"> Shop now </a> </div> <div class="feature-column-carousel__disclaimer"> </div> </div> <div class="feature-column-carousel__figure"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/business-support-mobile-devices/FC_Get_an_extra_5_pc.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/business-support-mobile-devices/FC_Get_an_extra_5_mo.png?$LazyLoad_Home_PNG$" alt="A digital office interior with a super wide Samsung business monitor displaying data on screen."/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/business-support-mobile-devices/FC_Get_an_extra_5_pc.png?$570_N_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/business-support-mobile-devices/FC_Get_an_extra_5_mo.png?$720_N_PNG$" alt="A digital office interior with a super wide Samsung business monitor displaying data on screen."/> </div> </div> </div> </div> <div class="feature-column-carousel__item feature-column-carousel__item--align-center " an-tr="ft12_feature column carousel-microsite-image-index" an-ca="indication" an-ac="carousel" an-la="carousel:index:3"> <div class="feature-column-carousel__feature bg-white"> <div class="feature-column-carousel__content"> <div class="feature-column-carousel__text-wrap"> <div class="feature-column-carousel__title"> <h2>Accessories</h2> </div> <div class="feature-column-carousel__text"> <p><br /><br /><br /><br /><br /><br />Get everything you need to work efficiently and comfortably.</p> </div> </div> <div class="feature-column-carousel__button"> <a class="cta cta--outlined cta--black" href="/uk/business/mobile-accessories/all-mobile-accessories/?smartphones-accessories" aria-label="Shop now" an-tr="ft12_feature column carousel-microsite-cta-button" an-ca="content click" an-ac="feature" an-la="accessories:shop now"> Shop now </a> </div> <div class="feature-column-carousel__disclaimer"> </div> </div> <div class="feature-column-carousel__figure"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/business-support-mobile-devices/FC_Accesories_pc_02.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/business-support-mobile-devices/FC_Accesories_mo.png?$LazyLoad_Home_PNG$" alt="A Samsung business mouse and keyword resting on an orange and white background."/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/business-support-mobile-devices/FC_Accesories_pc_02.png?$570_N_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/business-support-mobile-devices/FC_Accesories_mo.png?$720_N_PNG$" alt="A Samsung business mouse and keyword resting on an orange and white background."/> </div> </div> </div> </div> <div class="feature-column-carousel__item feature-column-carousel__item--align-center " an-tr="ft12_feature column carousel-microsite-image-index" an-ca="indication" an-ac="carousel" an-la="carousel:index:4"> <div class="feature-column-carousel__feature bg-white"> <div class="feature-column-carousel__content"> <div class="feature-column-carousel__text-wrap"> <div class="feature-column-carousel__title"> <h2>Introducing Quickstart Go</h2> </div> <div class="feature-column-carousel__text"> <p><br /><br /><br /><br />Get your mobile fleet up and running faster and easier with Samsung Quickstart Go.</p> </div> </div> <div class="feature-column-carousel__button"> <a class="cta cta--outlined cta--black" href="/uk/business/support/quickstart-go/" aria-label="Learn more" an-tr="ft12_feature column carousel-microsite-cta-button" an-ca="content click" an-ac="feature" an-la="introducing quickstart go:learn more"> Learn more </a> </div> <div class="feature-column-carousel__disclaimer"> </div> </div> <div class="feature-column-carousel__figure"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-solutions/image-2022-08-31-14-39-04-663.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-solutions/image-2022-08-31-14-39-04-767.png?$LazyLoad_Home_PNG$" alt="Five Galaxy smartphones are placed in a docking station"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-solutions/image-2022-08-31-14-39-04-663.png?$570_N_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-solutions/image-2022-08-31-14-39-04-767.png?$720_N_PNG$" alt="Five Galaxy smartphones are placed in a docking station"/> </div> </div> </div> </div> </div> <div class="indicator" data-indicator-data='{ "type": "dot-indicator", "autoRolling": false, "infiniteRolling": true}'> <div class="indicator-wrap"> <button class="indicator__controls indicator__controls--play"> <svg class="play" focusable="false"> <use xlink:href="#play-bold" href="#play-bold"></use> </svg> <svg class="pause" focusable="false"> <use xlink:href="#pause-bold" href="#pause-bold"></use> </svg> <span class="hidden">Play</span> </button> <div class="indicator__list-wrap"> <div class="indicator__list" role="tablist"> <button class="indicator__item" role="tab" data-indicator-delay=""> <span class="indicator__dot-wrap"> <span class="indicator__dot"> <span class="indicator__dot-inner"></span> </span> <span class="hidden">Indicator 1</span> </span> </button> </div> </div> </div> </div> </div> <div class="feature-column-carousel__video-wrap" id="video-id-0129ec2e-2708-44a9-94a7-ff824f5e5559_root_responsivegrid_pd_g_feature_benefit_868978636-0"> <div class="feature-column-carousel__video "> <button type="button" class="feature-column-carousel__close"><span class="hidden">Close</span> <svg class="icon" focusable="false"><use xlink:href="#close-btn" href="#close-btn"></use></svg> </button> </div> </div> <div class="feature-column-carousel__video-wrap" id="video-id-0129ec2e-2708-44a9-94a7-ff824f5e5559_root_responsivegrid_pd_g_feature_benefit_868978636-1"> <div class="feature-column-carousel__video "> <button type="button" class="feature-column-carousel__close"><span class="hidden">Close</span> <svg class="icon" focusable="false"><use xlink:href="#close-btn" href="#close-btn"></use></svg> </button> </div> </div> <div class="feature-column-carousel__video-wrap" id="video-id-0129ec2e-2708-44a9-94a7-ff824f5e5559_root_responsivegrid_pd_g_feature_benefit_868978636-2"> <div class="feature-column-carousel__video "> <button type="button" class="feature-column-carousel__close"><span class="hidden">Close</span> <svg class="icon" focusable="false"><use xlink:href="#close-btn" href="#close-btn"></use></svg> </button> </div> </div> <div class="feature-column-carousel__video-wrap" id="video-id-0129ec2e-2708-44a9-94a7-ff824f5e5559_root_responsivegrid_pd_g_feature_benefit_868978636-3"> <div class="feature-column-carousel__video "> <button type="button" class="feature-column-carousel__close"><span class="hidden">Close</span> <svg class="icon" focusable="false"><use xlink:href="#close-btn" href="#close-btn"></use></svg> </button> </div> </div> </div> </div> <div class="cm-g-text-block aem-GridColumn aem-GridColumn--default--12"> <div class="textblock bg-gray text-left text-mo-left container-width-medium"> <div class="textblock__body padding-top--48 padding-bottom--48"> <p class="textblock__desc" data-font-size-pc="14" data-font-size-mo="12">1. Register your business or sign in and purchase from the Samsung Business Shop to receive 10% discount on all products ordered online with up to 20% off on select devices. 10% saving discount subject to registration verification and is only applicable to products sold on the Samsung Business eStore. Savings based on regular <a href="https://www.samsung.com/uk/">Samsung.com</a> price. While stocks last. T&Cs apply.<br /><br />2. Register your business or sign in and purchase from the Samsung Business Shop to access an additional 5% discount off your order when you spend £2000 or more. Discount automatically applied at checkout. While stocks last. T&Cs apply.</p> </div> </div> </div> </div> </div> <div class="iparsys parsys aem-GridColumn aem-GridColumn--default--12"> <div class="newpar new section"> </div> <div class="par iparys_inherited"> </div> </div> <div class="responsivegrid aem-GridColumn aem-GridColumn--default--12"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> </div> </div> </div> </div> </div>  <input type="hidden" id="i18nAppsParam" value="support"/> <div class="newpar new section"> </div> <div class="par iparys_inherited"> </div>  <div class="ready-to-buy padding-top--48 padding-bottom--48 bg-light-gray" id="contactus-forms"> <input type="hidden" class="eloquaPostUrl" value="https://s1734025471.t.eloqua.com/e/f2"/> <input type="hidden" class="eloquaYn" value="N"/> <input type="hidden" class="popupDescription"/> <input type="hidden" class="popupHeadline"/> <input type="hidden" class="popupHeadingLevel" value="h2"/> <input type="hidden" class="contactUsPop"/> <div class="ready-to-buy__inner"> <div class="ready-to-buy__column column--1 "> <div class="ready-to-buy__column-inner"> <div class="ready-to-buy__text"> <h2 class="ready-to-buy__headline-text">Stay Informed</h2> <div class="ready-to-buy__icon"> <div class="image"> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/global/p6-b2b/pilot/home/icon-light-communication-subscribe.png?$32_32_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/global/p6-b2b/pilot/home/icon-light-communication-subscribe.png?$48_48_PNG$" role="img"/> </div> </div> <p class="ready-to-buy__description">Sign up to manage your Samsung Business communication preferences, to get the latest news, exclusive offers, and promotions.<br /></p> </div> <div class="ready-to-buy__cta"> <a class="mail-form cta cta--black cta--contained cta--icon" href="https://eo.business.samsung.com/SEUK_Communication_Preferences_LP" data-type="outlinkType" an-tr="co56_ready to buy|cta" an-ca="content click" an-ac="feature" an-la="ready to buy:stay informed:manage communications " aria-label="Manage communications :Open in a new window" target="_blank">Manage communications <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#outlink-bold" href="#outlink-bold"></use> </svg> </a> </div> </div> </div> <div class="ready-to-buy__column column--2"> <div class="ready-to-buy__column-inner"> <div class="ready-to-buy__text"> <h2 class="ready-to-buy__headline-text">Sales Enquiries</h2> <div class="ready-to-buy__icon"> <div class="image"> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/global/p6-b2b/pilot/home/icon-light-communication-email-outline.png?$32_32_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/global/p6-b2b/pilot/home/icon-light-communication-email-outline.png?$48_48_PNG$" role="img"/> </div> </div> <p class="ready-to-buy__description">Get in touch with our sales team to discuss the best options for your business. Call us on <br /><a href="tel:0330-726-1022">0330 726 1022</a> sales open times, Mon-Fri: 8am-6pm</p> </div> <div class="ready-to-buy__cta"> <a class="ready-to-buy__cta-contact salesInquiryPopUp cta cta--black cta--contained " data-is-exit="false" an-tr="co56_ready to buy|cta" an-ca="content click" an-ac="feature" an-la="ready to buy:sales enquiries:request a call back" href="javascript:void(0);" role="button" aria-label="Request a call back ">Request a call back </a> </div> </div> </div> <div class="ready-to-buy__column column--3"> <div class="ready-to-buy__column-inner"> <div class="ready-to-buy__text"> <h2 class="ready-to-buy__headline-text">Technical Support</h2> <div class="ready-to-buy__icon"> <div class="image"> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/global/p6-b2b/pilot/home/icon-light-service-repair-support.png?$32_32_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/global/p6-b2b/pilot/home/icon-light-service-repair-support.png?$48_48_PNG$" role="img"/> </div> </div> <p class="ready-to-buy__description">Need support? Get in touch with our experts for product-specific support and technical assistance.<br /><br /></p> </div> <div class="ready-to-buy__cta"> <a class="ready-to-buy__cta-contact outUrl cta cta--black cta--contained " data-is-exit="true" an-tr="co56_ready to buy|cta" an-ca="content click" an-ac="feature" an-la="ready to buy:technical support:request support" data-link-title="Continue Request support You are entering samsungenterprisesupport.com : Open in a new window" role="button" aria-label="Request support Layer Pop-up open">Request support </a> </div> </div> </div> </div> </div>  <div class="contact-us-popup" id="ContactUsPopup" role="dialog" aria-modal="true"> <div class="layer-popup"> <div class="layer-popup__inner"> <h2 class="layer-popup__title">Contact us</h2> <div class="layer-popup__contents"> <p class="contact-us-popup__description">We will help you find the right solution for your business.</p> <div class="contact-us-popup__solution-wrap"> <div class="contact-us-popup__solution"> <div class="contact-us-popup__icon"> <div class="ready-to-buy__icon"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#email-outline-light" href="#email-outline-light"></use> </svg> </div> </div> <h3 class="contact-us-popup__title">Sales Enquiries</h3> <div class="contact-us-popup__cta"> <a class="cta cta--contained cta--black cta--closed" href="javascript:;" id="bu-g-contact-us-email" aria-label="" an-tr="contact us|cta" an-ca="content click" an-ac="feature" an-la="contact us:sales enquiries:send email"> Send email </a> </div> </div> <div class="contact-us-popup__solution"> <div class="contact-us-popup__icon"> <div class="ready-to-buy__icon"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#repair-support-light" href="#repair-support-light"></use> </svg> </div> </div> <h3 class="contact-us-popup__title">Technical Support</h3> <div class="contact-us-popup__cta"> <a class="cta cta--contained cta--black" href="javascript:;" id="bu-cm-g-contact-us-tech" data-href="/uk/support/email-technical-question" aria-label="Request Tech Support : Open in a new window" an-tr="contact us|cta" an-ca="content click" an-ac="feature" an-la="contact us:technical support:request"> Request </a> </div> </div> </div> </div> <button type="button" class="layer-popup__close cta--closed"> <span class="hidden">Close</span> <svg class="icon" focusable="false"> <use xlink:href="#delete-bold" href="#delete-bold"></use> </svg> </button> </div> </div> </div> <div class="samsung-enterprise-support-popup" id="SamsungEnterpriseSupportPopup" role="dialog" aria-modal="true"> <div class="layer-popup"> <div class="layer-popup__inner"> <h2 class="layer-popup__title">You are entering<br/> <span class="text-color--blue link-url-text"></span></h2> <div class="layer-popup__contents"> <p class="samsung-enterprise-support-popup__description">By selecting CONTINUE, you will be entering a website of <span class="text-color--blue link-url-text"></span> </p> <p class="samsung-enterprise-support-popup__description"> <span class="text-color--blue link-url-text"></span> website is governed by its own privacy policy, level of security and terms of use </p> <div class="samsung-enterprise-support-popup__cta-wrap"> <div class="samsung-enterprise-support-popup__cta"> <button class="cta cta--outlined cta--black cta--closed" an-tr="exit popup|cta" an-ca="content click" an-ac="feature" an-la="exit popup:cancel"> Cancel </button> </div> <div class="samsung-enterprise-support-popup__cta"> <a class="cta cta--contained cta--black cta--icon is-continue" href="#" target="_blank" an-tr="exit popup|cta" an-ca="content click" an-ac="feature" an-la="exit popup:continue"> Continue <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#outlink-bold" href="#outlink-bold"></use> </svg> </a> </div> </div> </div> <button type="button" class="layer-popup__close"> <span class="hidden">Close</span> <svg class="icon" focusable="false"> <use xlink:href="#delete-bold" href="#delete-bold"></use> </svg> </button> </div> </div> </div> <div class="thank-you-popup" id="ThankYouPopup" role="dialog" aria-modal="true"> <div class="layer-popup"> <div class="layer-popup__inner"> <h2 class="layer-popup__title">Thank you!</h2> <div class="layer-popup__contents"> <p class="thank-you-popup__description">Your enquiry has been successfully submitted. We will get back to you shortly.</p> <div class="thank-you-popup__cta-wrap"> <div class="thank-you-popup__cta"> <button class="cta cta--contained cta--black cta--closed" aria-label=""> Close </button> </div> </div> </div> <button type="button" class="layer-popup__close"> <span class="hidden">Close</span> <svg class="icon" focusable="false"> <use xlink:href="#delete-bold" href="#delete-bold"></use> </svg> </button> </div> </div> </div> <div class="contact-mail-form-popup" role="dialog" aria-modal="true" style="display: none"> <input type="hidden" name="fn06_headlineText" id="fn06_headlineText" value="Thank you!"/> <input type="hidden" name="fn06_description" id="fn06_description" value="Your enquiry has been successfully submitted. We will get back to you shortly."/> <input type="hidden" name="fn06_headlineHeadingLevel" id="fn06_headlineHeadingLevel" value="h2"/> <input type="hidden" name="eloquaPostUrl" id="eloquaPostUrl" value="https://s1734025471.t.eloqua.com/e/f2"/> <input type="hidden" name="eloquaYn" id="eloquaYn" value="N"/> <input type="hidden" name="inquiryType" id="inquiryType" value="SalesInquiry"/> <input type="hidden" name="Subsidiary" id="Subsidiary" value="SEUK"/> <div class="layer-popup"> <div class="layer-popup__inner"> <h2 class="layer-popup__title">Request a call back</h2> <p class="layer-popup__description">If you’re looking for technical support, <a href="/uk/business/support/service-solutions/" target="_blank">click here</a> or call <a href="tel:03307262677">0330 726 2677</a> (Mon-Fri: 8am-6pm).<br />If you’d like to purchase from Samsung Business Shop online, <a href="/uk/business/offers/" target="_blank">click here</a>.</p> <div class="layer-popup__contents"> <div class="contact-mail-form-popup__contents"> <div class="contact-mail-form-popup__form"> <form name="contact-mail-form-popup__form"> <div class="append-from-data"> </div> </form> <div class="contact-mail-form-popup__form-wrap"> <div class="contact-mail-form-popup__form-field form--size-half is-required field--single-text"> <div class="text-field-v2"> <label class="text-field-v2__hint" for="popUp_form_0">Company Name <span class="required-text">*<span class="hidden">Required</span></span> </label> <div class="text-field-v2__input-wrap"> <input class="text-field-v2__input" id="popUp_form_0" data-form-name="CustomerName" type="text" value="" autocomplete="organization" maxlength="255"/> <button class="text-field-v2__input-icon delete" aria-label="Delete" type="button"> <svg class="icon delete" focusable="false" aria-hidden="true"> <use xlink:href="#cancel-bold" href="#cancel-bold"></use> </svg> </button> <div class="text-field-v2__input-icon error"> <svg class="icon error" focusable="false" aria-hidden="true"> <use xlink:href="#information-error-bold" href="#information-error-bold"></use> </svg> </div> </div> <p class="text-field-v2__text error">* This field is required</p> </div> </div> <div class="contact-mail-form-popup__form-field form--size-half is-required field--single-text"> <div class="text-field-v2"> <label class="text-field-v2__hint" for="popUp_form_1">First Name <span class="required-text">*<span class="hidden">Required</span></span> </label> <div class="text-field-v2__input-wrap"> <input class="text-field-v2__input" id="popUp_form_1" data-form-name="ContactFirstName" type="text" value="" autocomplete="given-name" maxlength="40"/> <button class="text-field-v2__input-icon delete" aria-label="Delete" type="button"> <svg class="icon delete" focusable="false" aria-hidden="true"> <use xlink:href="#cancel-bold" href="#cancel-bold"></use> </svg> </button> <div class="text-field-v2__input-icon error"> <svg class="icon error" focusable="false" aria-hidden="true"> <use xlink:href="#information-error-bold" href="#information-error-bold"></use> </svg> </div> </div> <p class="text-field-v2__text error">* This field is required</p> </div> </div> <div class="contact-mail-form-popup__form-field form--size-half is-required field--single-text"> <div class="text-field-v2"> <label class="text-field-v2__hint" for="popUp_form_2">Last Name <span class="required-text">*<span class="hidden">Required</span></span> </label> <div class="text-field-v2__input-wrap"> <input class="text-field-v2__input" id="popUp_form_2" data-form-name="ContactName" type="text" value="" autocomplete="family-name" maxlength="80"/> <button class="text-field-v2__input-icon delete" aria-label="Delete" type="button"> <svg class="icon delete" focusable="false" aria-hidden="true"> <use xlink:href="#cancel-bold" href="#cancel-bold"></use> </svg> </button> <div class="text-field-v2__input-icon error"> <svg class="icon error" focusable="false" aria-hidden="true"> <use xlink:href="#information-error-bold" href="#information-error-bold"></use> </svg> </div> </div> <p class="text-field-v2__text error">* This field is required</p> </div> </div> <div class="contact-mail-form-popup__form-field form--size-half is-required field--single-text"> <div class="text-field-v2"> <label class="text-field-v2__hint" for="popUp_form_3">E-mail Address <span class="required-text">*<span class="hidden">Required</span></span> </label> <div class="text-field-v2__input-wrap"> <input class="text-field-v2__input" id="popUp_form_3" data-form-name="EmailAddress" type="text" value="" autocomplete="email" maxlength="80"/> <button class="text-field-v2__input-icon delete" aria-label="Delete" type="button"> <svg class="icon delete" focusable="false" aria-hidden="true"> <use xlink:href="#cancel-bold" href="#cancel-bold"></use> </svg> </button> <div class="text-field-v2__input-icon error"> <svg class="icon error" focusable="false" aria-hidden="true"> <use xlink:href="#information-error-bold" href="#information-error-bold"></use> </svg> </div> </div> <p class="text-field-v2__text error">* This field is required</p> </div> </div> <div class="contact-mail-form-popup__form-field form--size-half field--checkbox checkbox--list is-required "> <fieldset> <legend>Product Interest<span>* Required</span></legend> <div class="field--checkbox-list-wrap"> <div class="contact-mail-form-popup__form-field-title-wrap" aria-hidden="ture"> <strong class="contact-mail-form-popup__form-field-title" aria-hidden="true">Product Interest</strong> <p class="checkbox--required-text" aria-hidden="true">* Required</p> <p class="checkbox--error-text">* This checkbox is required</p> </div> <div class="contact-mail-form-popup__form-field-list-wrap"> <div class="field--checkbox-wrap"> <div class="checkbox-v2"> <input type="checkbox" data-form-name="ProductSolution" class="checkbox-v2__input" id="popUp_form_4-0" data-orignal="Mobile" value="Mobile"/> <label class="checkbox-v2__label" for="popUp_form_4-0"> <span class="checkbox-v2__label-box-wrap"> <span class="checkbox-v2__label-box"> <svg class="checkbox-v2__label-box-icon" focusable="false" aria-hidden="true"> <use xlink:href="#done-bold" href="#done-bold"></use> </svg> </span> </span> <span class="checkbox-v2__label-text">Mobile</span> </label> </div> </div> <div class="field--checkbox-wrap"> <div class="checkbox-v2"> <input type="checkbox" data-form-name="ProductSolution" class="checkbox-v2__input" id="popUp_form_4-1" data-orignal="Computing" value="Computing"/> <label class="checkbox-v2__label" for="popUp_form_4-1"> <span class="checkbox-v2__label-box-wrap"> <span class="checkbox-v2__label-box"> <svg class="checkbox-v2__label-box-icon" focusable="false" aria-hidden="true"> <use xlink:href="#done-bold" href="#done-bold"></use> </svg> </span> </span> <span class="checkbox-v2__label-text">Computing</span> </label> </div> </div> <div class="field--checkbox-wrap"> <div class="checkbox-v2"> <input type="checkbox" data-form-name="ProductSolution" class="checkbox-v2__input" id="popUp_form_4-2" data-orignal="Displays" value="Displays"/> <label class="checkbox-v2__label" for="popUp_form_4-2"> <span class="checkbox-v2__label-box-wrap"> <span class="checkbox-v2__label-box"> <svg class="checkbox-v2__label-box-icon" focusable="false" aria-hidden="true"> <use xlink:href="#done-bold" href="#done-bold"></use> </svg> </span> </span> <span class="checkbox-v2__label-text">Displays</span> </label> </div> </div> <div class="field--checkbox-wrap"> <div class="checkbox-v2"> <input type="checkbox" data-form-name="ProductSolution" class="checkbox-v2__input" id="popUp_form_4-3" data-orignal="Home Appliance" value="Home Appliance"/> <label class="checkbox-v2__label" for="popUp_form_4-3"> <span class="checkbox-v2__label-box-wrap"> <span class="checkbox-v2__label-box"> <svg class="checkbox-v2__label-box-icon" focusable="false" aria-hidden="true"> <use xlink:href="#done-bold" 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class="layer-popup__inner"> <div class="layer-popup__contents"> <h2 class="layer-popup__title"></h2> <div class="wishlist-popup__desc"></div> <div class="wishlist-popup__selectbox__wrap"> <div class="wishlist-popup__selectbox"> <div class="wishlist-popup__selectbox-inner"> <div class="menu filled"> <select class="menu__select" data-default-message="My Wishlist" tabindex="-1"> <option value="">My Wishlist 1</option> <option value="">My Wishlist 2</option> <option value="">My Wishlist 3</option> <option value="">My Wishlist 4</option> <option value="">My Wishlist 5</option> <option value="">My Wishlist 6</option> <option value="">My Wishlist 7</option> <option value="">My Wishlist 8</option> <option value="">My Wishlist 9</option> </select> <button class="menu__select-field" aria-haspopup="listbox" aria-expanded="false"> <span class="menu__select-field-text"></span> <svg class="menu__select-field-icon down" focusable="false" aria-hidden="true"> <use xlink:href="/etc.clientlibs/samsung/clientlibs/consumer/global/clientlib-common/resources/images/svg-sprite.svg#open-down-bold"></use> </svg> <svg class="menu__select-field-icon up" focusable="false" aria-hidden="true"> <use xlink:href="/etc.clientlibs/samsung/clientlibs/consumer/global/clientlib-common/resources/images/svg-sprite.svg#close-up-bold"></use> </svg> </button> </div> </div> </div> </div> </div> <div class="wishlist-popup__cta-wrap"> <div class="wishlist-popup__cta"> <a class="cta cta--outlined cta--black" href="#" role="button" aria-label="Link Title"></a> </div> <div class="wishlist-popup__cta"> <a class="cta cta--contained cta--emphasis" href="#" role="button"></a> </div> </div> <button type="button" class="layer-popup__close wishlist-popup__close"> <span class="hidden">Close popup</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#delete-bold" href="#delete-bold"></use> </svg> </button> </div> </div> </div> <style> #wtb-id-span { display: none; } .modal-container { position: relative; } .modal-window, .modal-overlay { display: none; } .modal-open { overflow: hidden; max-height: 100vh !important; margin: 0 !important; } .modal-open .modal-overlay { display: block; position: fixed; z-index: 10000; top: 0; left: 0; width: 100vw; height: 100%; opacity: 0.6; background: #000; } .modal-open .modal-window { display: block; position: fixed; z-index: 10001; top: 0; right: 0; bottom: 0; left: 0; overflow: hidden; overflow-x: hidden; overflow-y: auto; outline: 0; } .modal-open .internal-container { position: absolute; z-index: 5001; top: 5px; left: 50%; width: calc(100% - 10px); max-width: 1140px; min-height: 200px; max-height: calc(100vh - 10px); /* padding: 1.5625rem 1.25rem; */ overflow-y: auto; overflow-x: hidden; transform: translateX(-50%); background: #fff; } .modal-open .internal-container .tab{ height: auto; } @media screen and (min-width: 760px) { .modal-open .internal-container { width: calc(100% - 30px); max-height: calc(100vh - 30px); } .modal-open .internal-container .tab{ height: auto; } } .modal-open .close-button { display: flex; position: relative; justify-content: center; width: 20px; height: 20px; font-size: 26px; font-weight: bold; cursor: pointer; z-index: 1; } @media screen and (min-width: 760px) { .modal-open .close-button { position: sticky; top: 1rem; margin: 1rem 1rem auto auto; } _:-ms-fullscreen, :root .modal-open .close-button { position: absolute; right: 20px; } .modal-open .internal-container .tab{ height: auto; } } .modal-open .close-button img { width: 100%; z-index: -1; } .modal-open .close-button:hover { transition: color 0.3s; color: lighten(#000, 50%); } .modal-top-bar { display: flex; align-items: center; justify-content: flex-end; position: relative; padding: 15px 15px 5px 0; } .modal-title { margin: 0; margin-left: 0.4375rem; } .cciw-overlay { z-index: 5001 !important; } #ps-lightbox-background { z-index: 5001 !important; } .mfp-bg { z-index: 5001 !important; } .ps-container { z-index: 5002 !important; } .mfp-wrap { z-index: 5002 !important; } </style> <script defer src="//maps.googleapis.com/maps/api/js?region=kr&client=gme-samsungsds&libraries=places&callback=Function.prototype" type="text/javascript"></script> <div class="where-to-buy"></div> <input type="hidden" name="useNewWtb" id="useNewWtb" value="Y"/> <input type="hidden" name="searchApiDomain" id="searchApiDomain" value="//searchapi.samsung.com/v6"/> <input type="hidden" name="buyinstoreRedirectYN" id="buyinstoreRedirectYN" value="N"/> <input type="hidden" id="rtlValue"/> <input type="hidden" name="current_model_code" id="current_model_code"/> <input type="hidden" id="wtbCurrentPagePath" value="/content/samsung/uk/business/support/service-solutions"/> <section class="ftd18-register-product popup" role="dialog" aria-modal="true" data-comp-name="popup" data-auto-init="false" id="ftd18RegisterProduct"> <div class="popup__dimmed"></div> <div class="popup__contents-wrap"> <div class="popup__contents"> <div class="popup__inner-wrap"> <div class="popup__inner"> <div class="ftd18-register-product-popup" data-comp-name="registerProduct" data-auto-init="false"> <div class="ftd18-register-product__step-1 show"> <h2 class="ftd18-register-product__title">Product Registration</h2> <p class="ftd18-register-product__desc" data-js-action="RegisterDescription">Quick-and-easy product registration..<br/>Receive up-to-date personalised services and tips.</p> <div class="ftd18-register-product__step-1-inner"> <div class="ftd18-register-product__step-1__reg-list" role="list"> <div class="ftd18-register-product__step-1__reg" role="listitem"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#retention-registration-step01-serialnumber" href="#retention-registration-step01-serialnumber"></use> </svg> <div class="ftd18-register-product__step-1__reg__inner"> <strong class="ftd18-register-product__step-1__reg__title">Serial Number / IMEI</strong> <p class="ftd18-register-product__step-1__reg__desc">Enter your Serial Number/IMEI</p> <button class="cta cta--contained cta--black" data-js-action="serialnumberBtn" an-tr="ftd18_register product popup-microsite-cta-content_click" an-ca="content click" an-ac="feature" an-la="registration popup:product registration:enter serial number/imei"> Enter serial number/IMEI </button> </div> </div> <div class="ftd18-register-product__step-1__reg" role="listitem"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#retention-registration-step01-qr" href="#retention-registration-step01-qr"></use> </svg> <div class="ftd18-register-product__step-1__reg__inner"> <strong class="ftd18-register-product__step-1__reg__title">QR Scan</strong> <p class="ftd18-register-product__step-1__reg__desc">Scan the QR code on your products for easy registration.</p> <p class="ftd18-register-product__step-1__reg__sub-desc">* This feature can only be supported on Samsung Home Appliances and non-smart B2C monitors.</p> <button class="cta cta--contained cta--black" data-js-action="qrscanBtn" an-tr="ftd18_register product popup-microsite-cta-content_click" an-ca="content click" an-ac="feature" an-la="registration popup:product registration:scan qr"> Scan QR code </button> </div> </div> </div> </div> </div> <div class="ftd18-register-product__step-2"> <h2 class="ftd18-register-product__title">Enter your Serial Number/IMEI</h2> <p class="ftd18-register-product__desc myd16-register-description">Quick-and-easy product registration.</p> <div class="ftd18-register-product__step-2-inner"> <div class="text-field-v2" data-comp-name="textFieldv2" data-auto-init="false"> <label class="text-field-v2__hint" for="serial-imei">Serial Number / IMEI</label> <div class="text-field-v2__input-wrap"> <input class="text-field-v2__input" id="serial-imei" type="text" autocomplete="on"/> <button class="text-field-v2__input-icon delete" aria-label="Delete" type="button"> <svg class="icon delete" focusable="false" aria-hidden="true"> <use xlink:href="#cancel-bold" href="#cancel-bold"></use> </svg> </button> <div class="text-field-v2__input-icon error"> <svg class="icon error" focusable="false" aria-hidden="true"> <use xlink:href="#information-error-bold" href="#information-error-bold"></use> </svg> </div> </div> <p class="text-field-v2__text assistive" id="serial-imei-assistive" aria-hidden="true">Please enter the 11 or 15- digit number.</p> <p class="text-field-v2__text error" id="serial-imei-error" aria-hidden="true">This product is already registered. Make sure you entered the right serial number or IMEI.</p> </div> <div class="ftd18-register-product__step-2__how-to-find-model-code"> <button class="ftd18-register-product__step-2__how-to-find-model-code__cta" data-i18n-expand="Expand" data-i18n-collapse="Collapse" an-tr="ftd18_register product popup-microsite-cta-content_click" an-ca="content click" an-ac="feature" an-la="registration popup:how to find serial number or imei"> How to find Serial Number or IMEI <span class="hidden">Expand</span> <svg class="icon down" focusable="false" aria-hidden="true"> <use xlink:href="#open-down-bold" href="#open-down-bold"></use> </svg> <svg class="icon up" focusable="false" aria-hidden="true"> <use xlink:href="#close-up-bold" href="#close-up-bold"></use> </svg> </button> <div class="ftd18-register-product__step-2__how-to-find-model-code-inner"> <div class="ftd18-register-product__step-2__select-wrap"> <ul class="ftd18-register-product__step-2__select-list" role="list"> <li class="ftd18-register-product__step-2__select" role="listitem"> <div class="ftd18-register-product__step-2__select__menu"> <div class="menu menu--text-field" data-comp-name="menu" data-auto-init="false" data-type="textField" data-tagging-button> <select class="menu__select" aria-labelledby="type-hint" tabindex="-1" data-js-action="howToFindTypeSelect"> <option selected value="TV & AV" an-tr="an-tr-tv-av" an-ca="an-ca-tv-av" an-ac="an-ac-tv-av" an-la="an-la-tv-av">TV & AV</option> <option value="Mobile Device" an-tr="an-tr-mobile-device" an-ca="an-ca-mobile-device" an-ac="an-ac-mobile-device" an-la="an-la-mobile-device">Mobile Device</option> <option value="Home Appliance">Home Appliance</option> <option value="PC & Office">PC & Office</option> <option value="Camera & Camcorder">Camera & Camcorder</option> </select> <p id="type-hint" class="menu--text-field__hint">Type </p> <button class="menu__select-field" aria-haspopup="listbox" aria-expanded="false" aria-labelledby="type-hint type-text" type="button"> <span id="type-text" class="menu__select-field-text"></span> <svg class="menu__select-field-icon down" focusable="false" aria-hidden="true"> <use xlink:href="#open-down-bold" href="#open-down-bold"></use> </svg> <svg class="menu__select-field-icon up" focusable="false" aria-hidden="true"> <use xlink:href="#close-up-bold" href="#close-up-bold"></use> </svg> </button> </div> </div> </li> <li class="ftd18-register-product__step-2__select" role="listitem"> <div class="ftd18-register-product__step-2__select__menu"> <div class="menu menu--text-field" data-comp-name="menu" data-auto-init="false" data-type="textField" data-tagging-button> <select class="menu__select" aria-labelledby="sub-type-hint" tabindex="-1"> <option selected value="Television">Television</option> <option value="Blu-ray">Blu-ray</option> <option value="Home cinema">Home cinema</option> <option value="MP3/MP4 Player">MP3/MP4 Player</option> </select> <p id="sub-type-hint" class="menu--text-field__hint">Sub Type</p> <button class="menu__select-field" aria-haspopup="listbox" aria-expanded="false" aria-labelledby="sub-type-hint sub-type-text" type="button"> <span id="sub-type-text" class="menu__select-field-text"></span> <svg class="menu__select-field-icon down" focusable="false" aria-hidden="true"> <use xlink:href="#open-down-bold" href="#open-down-bold"></use> </svg> <svg class="menu__select-field-icon up" focusable="false" aria-hidden="true"> <use xlink:href="#close-up-bold" href="#close-up-bold"></use> </svg> </button> </div> </div> </li> <li class="ftd18-register-product__step-2__select" role="listitem"> <div class="ftd18-register-product__step-2__select__menu"> <div class="menu menu--text-field" data-comp-name="menu" data-auto-init="false" data-type="textField" data-tagging-button> <select class="menu__select" aria-labelledby="category-hint" tabindex="-1"> <option selected value="SUHD">SUHD</option> <option value="UHD">UHD</option> <option value="FHD">FHD</option> <option value="HD">HD</option> </select> <p id="category-hint" class="menu--text-field__hint">Category</p> <button class="menu__select-field" aria-haspopup="listbox" aria-expanded="false" aria-labelledby="category-hint category-text" type="button"> <span id="category-text" class="menu__select-field-text"></span> <svg class="menu__select-field-icon down" focusable="false" aria-hidden="true"> <use xlink:href="#open-down-bold" href="#open-down-bold"></use> </svg> <svg class="menu__select-field-icon up" focusable="false" aria-hidden="true"> <use xlink:href="#close-up-bold" href="#close-up-bold"></use> </svg> </button> </div> </div> </li> </ul> </div> <div class="ftd18-register-product__step-2__swiper-wrap"> <div class="ftd18-register-product__step-2__swiper swiper-container basic-swiper" data-swiper-option='{ "slidesPerView": 1, "keepWrapper": true, "autoHeight": true, "loop": false, "pagination": true, "componentEl": ".ftd18-register-product-popup", "followFinger": true }' data-comp-name="swiper" data-auto-init="false"> <div class="swiper-wrapper"> <div class="ftd18-register-product__step-2__swiper__slide swiper-slide" data-type-headline="How to find Serial Number or IMEI 1" role="tabpanel" id="slide-0"> <div class="ftd18-register-product__step-2__swiper__slide__image"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/uk-111-105186828?$ORIGIN_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/uk-111-105186828?$ORIGIN_PNG$" alt="" role="img" data-comp-name="image" data-auto-init="false"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/uk-111-105186828?$ORIGIN_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/uk-111-105186828?$ORIGIN_PNG$" alt="" role="img" data-comp-name="image" data-auto-init="false"/> </div> </div> <div class="ftd18-register-product__step-2__swiper__slide__title">Back view</div> <div class="ftd18-register-product__step-2__swiper__slide__desc">The serial number and model name are printed on the label located on the lower left side of the device’s exterior, near the front. They are also on a second label, inside the refrigerator compartment on a side wall above the top shelf.</div> </div> <div class="ftd18-register-product__step-2__swiper__slide swiper-slide" data-type-headline="How to find Serial Number or IMEI 2" role="tabpanel" id="slide-1"> <div class="ftd18-register-product__step-2__swiper__slide__image"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/uk-111-105186828?$ORIGIN_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/uk-111-105186828?$ORIGIN_PNG$" alt="" role="img" data-comp-name="image" data-auto-init="false"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/uk-111-105186828?$ORIGIN_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/uk-111-105186828?$ORIGIN_PNG$" alt="" role="img" data-comp-name="image" data-auto-init="false"/> </div> </div> <div class="ftd18-register-product__step-2__swiper__slide__title">Back view</div> <div class="ftd18-register-product__step-2__swiper__slide__desc">The serial number and model name are printed on the label located on the lower left side of the device’s exterior, near the front. They are also on a second label, inside the refrigerator compartment on a side wall above the top shelf.</div> </div> </div> </div> <div class="indicator dot-indicator" data-indicator-data='{ "type": "dot-indicator", "play": true, "autoRolling": false, "infiniteRolling": false }' data-comp-name="indicator" data-auto-init="false"> <div class="indicator-wrap"> <div class="indicator__list-wrap"> <div class="indicator__list" role="tablist"> <button class="indicator__item" role="tab"> <span class="indicator__dot-wrap"> <span class="indicator__dot"> <span class="indicator__dot-inner"></span> </span> <span class="hidden"></span> </span> </button> </div> </div> </div> </div> </div> </div> </div> </div> <div class="ftd18-register-product__btn-wrap">  <button class="cta cta--outlined cta--black" data-action="back" data-js-action="backto1Btn" an-tr="ftd18_register product popup-microsite-cta-content_click" an-ca="content click" an-ac="feature" an-la="registration popup:back"> Back </button>  <button class="cta cta--contained cta--black" data-action="check" data-js-action="checkBtn" an-tr="ftd18_register product popup-microsite-cta-content_click" an-ca="content click" an-ac="feature" an-la="registration popup:check"> Check </button> </div> </div> <div class="ftd18-register-product__step-3"> <h2 class="ftd18-register-product__title">Product registration is almost complete!!</h2> <p class="ftd18-register-product__desc">You've entered a valid S/N or IMEI. Now select the model of your product.</p> <div class="ftd18-register-product__step-3-inner"> <div class="ftd18-register-product__step-3__category-list" data-i18n-selected="selected" role="list"> </div> <div class="ftd18-register-product__step-3__search"> <div class="ftd18-register-product__step-3__search__input-container"> <button class="ftd18-register-product__step-3__search__input__back"> <span class="hidden">Back</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#backward-bold" href="#backward-bold"></use> </svg> </button> <div class="ftd18-register-product__step-3__search__input-wrap"> <label class="ftd18-register-product__step-3__search__input-label" for="model-code-search">Enter your Model Number</label> <bdi><input class="ftd18-register-product__step-3__search__input" type="text" id="model-code-search" autocomplete="on"/></bdi> <button class="ftd18-register-product__step-3__search__input-icon delete" aria-label="delete" type="button" an-tr="ftd18_register product popup-microsite-delete-content_click" an-ca="content click" an-ac="feature" an-la="registration popup:delete model number"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#cancel-bold" href="#cancel-bold"></use> </svg> </button> <button class="ftd18-register-product__step-3__search__input-icon search" aria-label="search" type="submit" an-tr="ftd18_register product popup-microsite-delete-content_click" an-ca="content click" an-ac="feature" an-la="registration popup:search model number"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#search-bold" href="#search-bold"></use> </svg> </button> </div> </div> <h3 class="ftd18-register-product__step-3__search__result__title">Suggested searches</h3> <div class="ftd18-register-product__step-3__search__result-list-wrap scrollbar" data-auto-init="false" data-comp-name="scrollbar" data-auto-resize> <ul class="ftd18-register-product__step-3__search__result-list scrollbar__contents" role="list"> </ul> </div> <div class="ftd18-register-product__step-3__search__result__error" aria-live="polite">No result. Please try again.</div> </div> </div> <div class="ftd18-register-product__btn-wrap"> <button class="cta cta--outlined cta--black" data-action="back" data-js-action="backto2Btn" an-tr="ftd18_register product popup-microsite-cta-content_click" an-ca="content click" an-ac="feature" an-la="registration popup:back"> Back </button> <button class="cta cta--contained cta--black cta--disabled" disabled data-action="select" data-js-action="selectBtn" an-tr="ftd18_register product popup-microsite-cta-content_click" an-ca="content click" an-ac="feature" an-la="registration popup:select"> Select </button> </div> </div> </div> </div> </div> <button class="popup__close" an-tr="ftd18_register product popup-microsite-register popup-content_click" an-ca="content click" an-ac="feature" an-la="registration popup:close"> <span class="hidden">Close</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#delete-bold" href="#delete-bold"></use> </svg> </button> </div> </div> </section> <section class="ftd18-register-product-completion popup popup--alert" role="dialog" aria-modal="true" data-comp-name="popup" data-auto-init="false" id="ftd18RegisterProductCompletion"> <div class="popup__dimmed"></div> <div class="popup__contents-wrap"> <div class="popup__contents"> <div class="popup__inner-wrap"> <div class="popup__inner"> <div class="image" data-js-action="ftd18RegisterProductImage"> <img class="image__main lazy-load-man" data-src="https://via.placeholder.com/120x120" alt="" data-comp-name="image" data-auto-init="false"/> </div> <h2 class="ftd18-register-product__title" data-js-action="ftd18RegisterProductTitle">Galaxy Book3 Ultra</h2> <p class="ftd18-register-product__desc" data-js-action="ftd18RegisterProductSku">SM-G996BZKGEUA</p> <p class="ftd18-register-product__desc" data-js-action="ftd18RegisterProductSerial">Serial Number: R3CR508WNAH</p> </div> </div> <div class="popup__btn-wrap"> <button class="cta cta--contained cta--black" data-js-action="confirmBtn" an-tr="ftd18_register product popup-microsite-cta-content_click" an-ca="content click" an-ac="feature" an-la="registration popup:confirm"> Confirm </button> </div> <button class="popup__close" an-tr="ftd18_register product popup-microsite-register popup-content_click" an-ca="content click" an-ac="feature" an-la="registration popup:close"> <span class="hidden">Close</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#delete-bold" href="#delete-bold"></use> </svg> </button> </div> </div> </section> <section class="ftd18-register-product-qr-scan-error popup popup--alert" role="dialog" aria-modal="true" data-comp-name="popup" data-auto-init="false" id="ftd18RegisterProductQRScanError"> <div class="popup__dimmed"></div> <div class="popup__contents-wrap"> <div class="popup__contents"> <div class="popup__inner-wrap"> <div class="popup__inner"> <h2 class="ftd18-register-product__title">The device you are currently using does not support 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