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Soluções de atendimento ao cliente e suporte
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de serviços de TI moderno e intuitivo</span></div></div></a></li><li height="auto" class="sc-6293d692-0 hMwAcz"><a href="https://www.freshworks.com/br/customer-service-suite/" tabindex="0" data-submenulabel="Freshdesk Omni" data-navlabel="Produtos" class="sc-c6c3e974-0 bfjFHB"><div height="100%" display="none" class="sc-ace17a57-0 gYGwZc"><div width="284px" class="sc-ace17a57-0 hxHiUJ"><div class="sc-ace17a57-0 biWRWd"></div><span font-weight="semiBold" class="sc-b323b31-0 dowWCd">Freshdesk Omni</span><span class="sc-b323b31-0 kkjdKu">Obtenha todo o pacote com nossa solução completa, aprimorada com IA generativa.</span></div></div></a></li><li height="auto" class="sc-6293d692-0 hMwAcz"><a href="https://www.freshworks.com/br/crm/sales/" tabindex="0" data-submenulabel="Freshsales" data-navlabel="Produtos" class="sc-c6c3e974-0 bfjFHB"><div height="100%" display="none" class="sc-ace17a57-0 gYGwZc"><div width="284px" class="sc-ace17a57-0 hxHiUJ"><div class="sc-ace17a57-0 biWRWd"></div><span font-weight="semiBold" class="sc-b323b31-0 dowWCd">Freshsales</span><span class="sc-b323b31-0 kkjdKu">Gere receita e produtividade com o CRM fácil de usar e baseado em IA</span></div></div></a></li><li height="auto" class="sc-6293d692-0 hMwAcz"><a href="https://www.freshworks.com/br/live-chat-software/" tabindex="0" data-submenulabel="Freshchat" data-navlabel="Produtos" class="sc-c6c3e974-0 bfjFHB"><div height="100%" display="none" class="sc-ace17a57-0 gYGwZc"><div width="284px" class="sc-ace17a57-0 hxHiUJ"><div class="sc-ace17a57-0 biWRWd"></div><span font-weight="semiBold" class="sc-b323b31-0 dowWCd">Freshchat</span><span class="sc-b323b31-0 kkjdKu">Bate-papo em tempo real e alimentado por IA em todos os canais de mensagens</span></div></div></a></li><li height="auto" class="sc-6293d692-0 hMwAcz"><a href="https://www.freshworks.com/br/crm/marketing/" tabindex="0" data-submenulabel="Freshmarketer" data-navlabel="Produtos" class="sc-c6c3e974-0 bfjFHB"><div height="100%" display="none" class="sc-ace17a57-0 gYGwZc"><div width="284px" class="sc-ace17a57-0 hxHiUJ"><div class="sc-ace17a57-0 biWRWd"></div><span font-weight="semiBold" class="sc-b323b31-0 dowWCd">Freshmarketer</span><span class="sc-b323b31-0 kkjdKu">Campanhas de marketing multicanal para e-commerce</span></div></div></a></li></ul><style data-emotion="css 1vrt8wo">.css-1vrt8wo{font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-size:0.875rem;line-height:1.75rem;font-weight:900;text-transform:uppercase;min-width:64px;padding:6px 8px;border-radius:4px;-webkit-transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 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height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><line x1="5" y1="12" x2="19" y2="12"></line><polyline points="12 5 19 12 12 19"></polyline></svg></div></span></a></div></div><div class="sc-ace17a57-0 kILqLL"><div width="600px" class="sc-ace17a57-0 kQSFEh"><span font-size="24" font-weight="semiBold" class="sc-b323b31-0 dTglAG">Soluções</span><ul class="sc-ace17a57-0 sc-322e3e9e-1 hiwdmy GSFYq"><li height="auto" class="sc-6293d692-0 hMwAcz"><a href="https://www.freshworks.com/br/customer-service-solutions/" tabindex="0" data-submenulabel="Atendimento e suporte ao cliente" data-navlabel="Produtos" class="sc-c6c3e974-0 bfjFHB"><div height="100%" display="none" class="sc-ace17a57-0 gYGwZc"><div width="284px" class="sc-ace17a57-0 hxHiUJ"><div class="sc-ace17a57-0 biWRWd"></div><span font-weight="semiBold" class="sc-b323b31-0 dowWCd">Atendimento e suporte ao cliente</span><span class="sc-b323b31-0 kkjdKu"></span></div></div></a></li><li height="auto" class="sc-6293d692-0 hMwAcz"><a href="https://www.freshworks.com/br/it-solutions/" tabindex="0" data-submenulabel="Gestão de serviços de TI" data-navlabel="Produtos" class="sc-c6c3e974-0 bfjFHB"><div height="100%" display="none" class="sc-ace17a57-0 gYGwZc"><div width="284px" class="sc-ace17a57-0 hxHiUJ"><div class="sc-ace17a57-0 biWRWd"></div><span font-weight="semiBold" class="sc-b323b31-0 dowWCd">Gestão de serviços de TI</span><span class="sc-b323b31-0 kkjdKu"></span></div></div></a></li><li height="auto" class="sc-6293d692-0 hMwAcz"><a href="https://www.freshworks.com/conversational-engagement/" tabindex="0" data-submenulabel="Engajamento por conversa" data-navlabel="Produtos" class="sc-c6c3e974-0 bfjFHB"><div height="100%" display="none" class="sc-ace17a57-0 gYGwZc"><div width="284px" class="sc-ace17a57-0 hxHiUJ"><div class="sc-ace17a57-0 biWRWd"></div><span font-weight="semiBold" class="sc-b323b31-0 dowWCd">Engajamento por conversa</span><span class="sc-b323b31-0 kkjdKu"></span></div></div></a></li><li height="auto" class="sc-6293d692-0 hMwAcz"><a href="https://www.freshworks.com/br/crm/marketing/" tabindex="0" data-submenulabel="Automação de marketing" data-navlabel="Produtos" class="sc-c6c3e974-0 bfjFHB"><div height="100%" display="none" class="sc-ace17a57-0 gYGwZc"><div width="284px" class="sc-ace17a57-0 hxHiUJ"><div class="sc-ace17a57-0 biWRWd"></div><span font-weight="semiBold" class="sc-b323b31-0 dowWCd">Automação de marketing</span><span class="sc-b323b31-0 kkjdKu"></span></div></div></a></li><li height="auto" class="sc-6293d692-0 hMwAcz"><a href="https://www.freshworks.com/br/freshservice/enterprise-service-management/" tabindex="0" data-submenulabel="Gestão de serviços corporativos" data-navlabel="Produtos" class="sc-c6c3e974-0 bfjFHB"><div height="100%" display="none" class="sc-ace17a57-0 gYGwZc"><div width="284px" class="sc-ace17a57-0 hxHiUJ"><div class="sc-ace17a57-0 biWRWd"></div><span font-weight="semiBold" class="sc-b323b31-0 dowWCd">Gestão de serviços corporativos</span><span class="sc-b323b31-0 kkjdKu"></span></div></div></a></li><li height="auto" class="sc-6293d692-0 hMwAcz"><a href="https://www.freshworks.com/br/crm/sales/" tabindex="0" data-submenulabel="Automação de vendas" data-navlabel="Produtos" class="sc-c6c3e974-0 bfjFHB"><div height="100%" display="none" class="sc-ace17a57-0 gYGwZc"><div width="284px" class="sc-ace17a57-0 hxHiUJ"><div class="sc-ace17a57-0 biWRWd"></div><span font-weight="semiBold" class="sc-b323b31-0 dowWCd">Automação de vendas</span><span class="sc-b323b31-0 kkjdKu"></span></div></div></a></li><li height="auto" class="sc-6293d692-0 hMwAcz"><a href="https://www.freshworks.com/br/crm-platform/" tabindex="0" data-submenulabel="Gestão de relacionamento com o cliente" data-navlabel="Produtos" class="sc-c6c3e974-0 bfjFHB"><div height="100%" display="none" class="sc-ace17a57-0 gYGwZc"><div width="284px" class="sc-ace17a57-0 hxHiUJ"><div class="sc-ace17a57-0 biWRWd"></div><span font-weight="semiBold" class="sc-b323b31-0 dowWCd">Gestão de relacionamento com o cliente</span><span class="sc-b323b31-0 kkjdKu"></span></div></div></a></li></ul></div></div></div></div></div></div></li><li class="sc-ace17a57-0 jGreyP"><span tabindex="0" font-weight="regular" id="global-menu-item-1" aria-expanded="false" aria-controls="global-menu-item-1" cursor="pointer" role="menuitem" class="sc-b323b31-0 hNrPqQ">Plataforma</span><div class="sc-6293d692-0 eNMhGa"><div aria-hidden="true" aria-labelledby="global-menu-item-1" class="sc-ace17a57-0 hmiYJr"><div width="1632px" class="sc-6293d692-0 sc-322e3e9e-0 chDVsM btqJCj"><div display="none" class="sc-ace17a57-0 hbTOjB"><div class="sc-ace17a57-0 kILqLL"><div width="unset" class="sc-ace17a57-0 fXrtqy"><ul class="sc-ace17a57-0 sc-322e3e9e-1 faNlXb GSFYq"><li height="auto" class="sc-6293d692-0 hMwAcz"><a href="https://www.freshworks.com/br/platform/" tabindex="0" data-submenulabel="Visão geral" data-navlabel="Plataforma" class="sc-c6c3e974-0 bfjFHB"><div height="100%" display="none" class="sc-ace17a57-0 gYGwZc"><div width="284px" class="sc-ace17a57-0 hxHiUJ"><div class="sc-ace17a57-0 biWRWd"></div><span font-weight="semiBold" class="sc-b323b31-0 dowWCd">Visão geral</span><span class="sc-b323b31-0 kkjdKu"></span></div></div></a></li><li height="auto" class="sc-6293d692-0 hMwAcz"><a href="https://www.freshworks.com/platform/integrations/" tabindex="0" data-submenulabel="Integrações" data-navlabel="Plataforma" class="sc-c6c3e974-0 bfjFHB"><div height="100%" display="none" class="sc-ace17a57-0 gYGwZc"><div width="284px" class="sc-ace17a57-0 hxHiUJ"><div class="sc-ace17a57-0 biWRWd"></div><span font-weight="semiBold" class="sc-b323b31-0 dowWCd">Integrações</span><span class="sc-b323b31-0 kkjdKu"></span></div></div></a></li><li height="auto" class="sc-6293d692-0 hMwAcz"><a href="https://www.freshworks.com/platform/freddy-ai/" tabindex="0" data-submenulabel="Recursos de IA" data-navlabel="Plataforma" class="sc-c6c3e974-0 bfjFHB"><div height="100%" display="none" class="sc-ace17a57-0 gYGwZc"><div width="284px" class="sc-ace17a57-0 hxHiUJ"><div class="sc-ace17a57-0 biWRWd"></div><span font-weight="semiBold" class="sc-b323b31-0 dowWCd">Recursos de IA</span><span class="sc-b323b31-0 kkjdKu"></span></div></div></a></li><li height="auto" class="sc-6293d692-0 hMwAcz"><a href="https://www.freshworks.com/freshservice/product-updates/" tabindex="0" data-submenulabel="Últimas inovações" data-navlabel="Plataforma" class="sc-c6c3e974-0 bfjFHB"><div height="100%" display="none" class="sc-ace17a57-0 gYGwZc"><div width="284px" class="sc-ace17a57-0 hxHiUJ"><div class="sc-ace17a57-0 biWRWd"></div><span font-weight="semiBold" class="sc-b323b31-0 dowWCd">Últimas inovações</span><span class="sc-b323b31-0 kkjdKu"></span></div></div></a></li></ul></div></div><div class="sc-ace17a57-0 buDNyn"><div width="unset" class="sc-ace17a57-0 fXrtqy"><ul class="sc-ace17a57-0 sc-322e3e9e-1 faNlXb GSFYq"><li height="auto" class="sc-6293d692-0 hMwAcz"><a href="https://www.freshworks.com/apps/" tabindex="0" data-submenulabel="Marketplace de aplicativos" data-navlabel="Plataforma" class="sc-c6c3e974-0 bfjFHB"><div height="100%" display="none" class="sc-ace17a57-0 gYGwZc"><div width="284px" class="sc-ace17a57-0 hxHiUJ"><div class="sc-ace17a57-0 biWRWd"></div><span font-weight="semiBold" class="sc-b323b31-0 dowWCd">Marketplace de aplicativos</span><span class="sc-b323b31-0 kkjdKu"></span></div></div></a></li><li height="auto" class="sc-6293d692-0 hMwAcz"><a href="https://developers.freshworks.com/" tabindex="0" data-submenulabel="Desenvolvedores" data-navlabel="Plataforma" class="sc-c6c3e974-0 bfjFHB"><div height="100%" display="none" class="sc-ace17a57-0 gYGwZc"><div width="284px" class="sc-ace17a57-0 hxHiUJ"><div class="sc-ace17a57-0 biWRWd"></div><span font-weight="semiBold" class="sc-b323b31-0 dowWCd">Desenvolvedores</span><span class="sc-b323b31-0 kkjdKu"></span></div></div></a></li><li height="auto" class="sc-6293d692-0 hMwAcz"><a href="https://www.freshworks.com/platform/technology-alliances/" tabindex="0" data-submenulabel="Alianças técnicas" data-navlabel="Plataforma" class="sc-c6c3e974-0 bfjFHB"><div height="100%" display="none" class="sc-ace17a57-0 gYGwZc"><div width="284px" class="sc-ace17a57-0 hxHiUJ"><div class="sc-ace17a57-0 biWRWd"></div><span font-weight="semiBold" class="sc-b323b31-0 dowWCd">Alianças técnicas</span><span class="sc-b323b31-0 kkjdKu"></span></div></div></a></li></ul></div></div><div class="sc-ace17a57-0 kILqLL"><div width="unset" class="sc-ace17a57-0 fXrtqy"><span font-size="24" font-weight="semiBold" class="sc-b323b31-0 dTglAG">Notícias</span><ul class="sc-ace17a57-0 sc-322e3e9e-1 dJNjBn GSFYq"><li height="100%" class="sc-6293d692-0 bTqxOQ"><a href="https://www.freshworks.com/campaigns/ai-customer-service/?utm_source=HomepagePromoCard&utm_medium=website&utm_campaign=ThisIsRealAI&utm_content=landingpage#" tabindex="0" data-submenulabel="Suporte ao cliente com IA" data-navlabel="Plataforma" class="sc-c6c3e974-0 bfjFHB"><div height="100%" display="none" class="sc-ace17a57-0 gYGwZc"><div width="284px" class="sc-ace17a57-0 hxHiUJ"><div class="sc-ace17a57-0 biWRWd"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" 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fXrtqy"><span font-size="24" font-weight="semiBold" class="sc-b323b31-0 dTglAG">Clientes</span><ul class="sc-ace17a57-0 sc-322e3e9e-1 faNlXb GSFYq"><li height="auto" class="sc-6293d692-0 hMwAcz"><a href="https://www.freshworks.com/br/customers/" tabindex="0" data-submenulabel="Histórias de clientes" data-navlabel="Recursos" class="sc-c6c3e974-0 bfjFHB"><div height="100%" display="none" class="sc-ace17a57-0 gYGwZc"><div width="284px" class="sc-ace17a57-0 hxHiUJ"><div class="sc-ace17a57-0 biWRWd"></div><span font-weight="semiBold" class="sc-b323b31-0 dowWCd">Histórias de clientes</span><span class="sc-b323b31-0 kkjdKu"></span></div></div></a></li><li height="auto" class="sc-6293d692-0 hMwAcz"><a href="https://community.freshworks.com/" tabindex="0" data-submenulabel="Comunidade" data-navlabel="Recursos" class="sc-c6c3e974-0 bfjFHB"><div height="100%" display="none" class="sc-ace17a57-0 gYGwZc"><div width="284px" class="sc-ace17a57-0 hxHiUJ"><div class="sc-ace17a57-0 biWRWd"></div><span 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class="sc-c6c3e974-0 bfjFHB"><div height="100%" display="none" class="sc-ace17a57-0 gYGwZc"><div width="284px" class="sc-ace17a57-0 hxHiUJ"><div class="sc-ace17a57-0 biWRWd"></div><span font-weight="semiBold" class="sc-b323b31-0 dowWCd">Quem somos</span><span class="sc-b323b31-0 kkjdKu"></span></div></div></a></li><li height="auto" class="sc-6293d692-0 hMwAcz"><a href="https://www.freshworks.com/br/company/leadership/" tabindex="0" data-submenulabel="Liderança" data-navlabel="Recursos" class="sc-c6c3e974-0 bfjFHB"><div height="100%" display="none" class="sc-ace17a57-0 gYGwZc"><div width="284px" class="sc-ace17a57-0 hxHiUJ"><div class="sc-ace17a57-0 biWRWd"></div><span font-weight="semiBold" class="sc-b323b31-0 dowWCd">Liderança</span><span class="sc-b323b31-0 kkjdKu"></span></div></div></a></li><li height="auto" class="sc-6293d692-0 hMwAcz"><a href="https://www.freshworks.com/company/careers/" tabindex="0" data-submenulabel="Carreiras" data-navlabel="Recursos" class="sc-c6c3e974-0 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MuiButton-containedPrimary MuiButton-sizeMedium MuiButton-containedSizeMedium sc-605460f-0 sc-605460f-1 binLKF boKbzG sc-3636cfe3-0 kWtEjG css-1izyz4z" tabindex="0" rel="" target="" href="https://www.freshworks.com/br/products/" aria-label="Iniciar avaliação gratuita">Iniciar avaliação gratuita</a></li></ul></div></nav></header><noscript><img src="https://px.ads.linkedin.com/collect/?pid=508419&fmt=gif" alt="" width="1" height="1" display="none" /></noscript><main id="main-content" class="sc-48cffb68-0 jbwblk"><section id="fwcxhero" data-target-id="fwcxhero" width="100%" class="sc-ace17a57-0 sc-fe753677-1 gnVQtl"><div width="100%" class="sc-6293d692-0 sc-fe753677-0 brPMqe"><div class="sc-ace17a57-0 sc-fb0a837a-1 iVFVXz hCmbNe"><div width="100%" class="sc-ace17a57-0 dtMJuh"><div class="sc-ace17a57-0 OuuaQ"><span class="sc-b323b31-0 eowvwi">Freshworks para CX</span><h1 class="sc-4555ca6a-0 iqElAM">É hora de uma nova abordagem no atendimento ao cliente</h1><div font-size="20" class="sc-ace17a57-0 kwbWHz"><p class="sc-5159831f-0 sc-9be75ebe-2 tSOdx eTAQnL">À medida que a inovação em IA aumenta, as preferências dos clientes mudam e as restrições de recursos aumentam, é hora de líderes de atendimento ao cliente considerarem uma nova abordagem para CX.</p><div width="100%" class="sc-ace17a57-0 sc-29a001cd-0 gTDmYM ehaEX button-wrapper"><style data-emotion="css 166y1qb">.css-166y1qb{font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-size:0.875rem;line-height:1.75rem;font-weight:900;text-transform:uppercase;min-width:64px;padding:6px 16px;border-radius:4px;-webkit-transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 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0ms;color:#8512E0;min-width:0;text-transform:none;font-weight:700;border-radius:6px;padding-left:1.5rem;padding-right:1.5rem;box-shadow:0px 1px 2px rgba(37, 49, 56, 0.05);font-size:1.125rem;line-height:28px;padding-top:10px;padding-bottom:10px;color:#8512E0;padding:0px;}.css-1vrt8wo:hover{-webkit-text-decoration:none;text-decoration:none;background-color:rgba(133, 18, 224, 0.04);}@media (hover: none){.css-1vrt8wo:hover{background-color:transparent;}}.css-1vrt8wo.Mui-disabled{color:rgba(0, 0, 0, 0.26);}.css-1vrt8wo:focus{outline:2px solid;}.css-1vrt8wo:hover{cursor:pointer;}.css-1vrt8wo:hover{color:#5B00CC;}</style><style data-emotion="css 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none){.css-oqhls0:hover{background-color:transparent;}}.css-oqhls0.Mui-disabled{color:rgba(0, 0, 0, 0.26);}.css-oqhls0:focus{outline:2px solid;}.css-oqhls0:hover{cursor:pointer;}.css-oqhls0:hover{color:#5B00CC;}</style><a class="MuiButtonBase-root MuiButton-root MuiButton-text MuiButton-textPrimary MuiButton-sizeMedium MuiButton-textSizeMedium MuiButton-root MuiButton-text MuiButton-textPrimary MuiButton-sizeMedium MuiButton-textSizeMedium sc-605460f-0 sc-605460f-1 ccebJB kemQmI sc-3636cfe3-0 kWtEjG css-oqhls0" tabindex="0" rel="" target="_self" href="https://www.freshworks.com/br/demo/" aria-label="Marque uma demonstração">Marque uma demonstração<style data-emotion="css pt151d">.css-pt151d{display:inherit;margin-right:-4px;margin-left:8px;}.css-pt151d>*:nth-of-type(1){font-size:20px;}</style><span class="MuiButton-endIcon MuiButton-iconSizeMedium css-pt151d"><div width="fit-content" class="sc-ace17a57-0 dnhxXn"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><line x1="5" y1="12" x2="19" y2="12"></line><polyline points="12 5 19 12 12 19"></polyline></svg></div></span></a></div></div></div><div display="flex" width="100%" visibility="visible" class="sc-ace17a57-0 sc-fb0a837a-0 coxUKQ"><div width="100%" height="auto" class="sc-6293d692-0 feihzU"><div cursor="pointer" height="100%" class="sc-6293d692-0 cnNtCO"><div id="wistia-video-825" cursor="pointer" class="sc-6293d692-0 sc-944ec095-2 rezqc bKYtTY wistia_embed wistia_async_5j0drikc3o popover=false popoverPreventScroll=true videoFoam=true" width="100%"></div><div display="flex" visibility="hidden" width="30px" height="30px" transform="translate(-50%, -50%)" class="sc-ace17a57-0 ljhQcd"><svg xmlns="http://www.w3.org/2000/svg" width="15px" height="15px" viewBox="-2 0 24 24" fill="#000" stroke="#000" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><polygon points="5 3 19 12 5 21 5 3"></polygon></svg></div></div></div></div></div></div></div></section><section id="fwcxtrustbar" data-target-id="fwcxtrustbar" width="100%" class="sc-ace17a57-0 sc-fe753677-1 TcDJe"><div width="100%" class="sc-6293d692-0 sc-fe753677-0 brPMqe"><div width="100%" class="sc-6293d692-0 kHZKxH"><div class="sc-6293d692-0 cesBpT"><span class="sc-b323b31-0 hhMXhW">Temos a confiança de 68,000+ empresas do mundo todo</span></div><div height="50px" class="sc-6293d692-0 gCnXgh"><div class="sc-6293d692-0 sc-5eea9d3a-1 hiKbrZ ivEcmE"></div></div></div></div></section><section id="fwcxfeatures" data-target-id="fwcxfeatures" width="100%" class="sc-ace17a57-0 sc-fe753677-1 dpYIpz"><div width="100%" class="sc-6293d692-0 sc-fe753677-0 brPMqe"><div class="sc-ace17a57-0 hjoDqL"><div class="sc-ace17a57-0 toMsl"><div class="sc-ace17a57-0 cuxKJz"><h2 class="sc-4555ca6a-0 eYkskr">Construir uma organização de serviços de alto desempenho é ainda mais difícil</h2></div></div><div class="sc-ace17a57-0 bGpjMo"><div class="sc-ace17a57-0 ibPNWU"><div class="sc-ace17a57-0 kChrSf"><div class="sc-ace17a57-0 LAHwn"><div class="sc-ace17a57-0 eoXhrI"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%2740%27%20height=%2740%27/%3e"/></span><img alt="" aria-hidden="true" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%"/><noscript><img alt="" aria-hidden="true" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F65ec7f814b561b5c%2Foriginal%2FIcon-01.webp&w=48&q=75 1x, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F65ec7f814b561b5c%2Foriginal%2FIcon-01.webp&w=96&q=75 2x" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F65ec7f814b561b5c%2Foriginal%2FIcon-01.webp&w=96&q=75" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%" loading="lazy"/></noscript></span></div><div class="sc-ace17a57-0 fcZHEM"><h3 class="sc-4555ca6a-0 INvkf">Mais canais de engajamento</h3></div><span class="sc-b323b31-0 qKcio">Com um conjunto de canais de engajamento em constante expansão, está ainda mais difícil para as empresas encontrarem seus clientes onde quer que estejam.</span></div><div class="sc-ace17a57-0 eoXhrI"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%2740%27%20height=%2740%27/%3e"/></span><img alt="" aria-hidden="true" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%"/><noscript><img alt="" aria-hidden="true" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F581a8618e521c4b3%2Foriginal%2FIcon-02.webp&w=48&q=75 1x, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F581a8618e521c4b3%2Foriginal%2FIcon-02.webp&w=96&q=75 2x" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F581a8618e521c4b3%2Foriginal%2FIcon-02.webp&w=96&q=75" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%" loading="lazy"/></noscript></span></div><div class="sc-ace17a57-0 fcZHEM"><h3 class="sc-4555ca6a-0 INvkf">Expectativas aumentadas</h3></div><span class="sc-b323b31-0 qKcio">À medida que os volumes de consultas e as expectativas dos clientes aumentam, as empresas enfrentam imensa pressão para manter o ritmo e, ao mesmo tempo, oferecer suporte excepcional.</span></div><div class="sc-ace17a57-0 eoXhrI"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%2740%27%20height=%2740%27/%3e"/></span><img alt="" aria-hidden="true" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%"/><noscript><img alt="" aria-hidden="true" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F2aeb1b248c96fabd%2Foriginal%2FIcon-03.webp&w=48&q=75 1x, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F2aeb1b248c96fabd%2Foriginal%2FIcon-03.webp&w=96&q=75 2x" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F2aeb1b248c96fabd%2Foriginal%2FIcon-03.webp&w=96&q=75" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%" loading="lazy"/></noscript></span></div><div class="sc-ace17a57-0 fcZHEM"><h3 class="sc-4555ca6a-0 INvkf">Agentes ineficientes</h3></div><span class="sc-b323b31-0 qKcio">A tecnologia é essencial para permitir que os agentes ofereçam um serviço excelente, mas as ferramentas no mercado hoje são complexas e desconexas, levando ao esgotamento dos agentes.</span></div><div class="sc-ace17a57-0 eoXhrI"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%2740%27%20height=%2740%27/%3e"/></span><img alt="" aria-hidden="true" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%"/><noscript><img alt="" aria-hidden="true" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F4e9f787af8ace393%2Foriginal%2FIcon-04.webp&w=48&q=75 1x, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F4e9f787af8ace393%2Foriginal%2FIcon-04.webp&w=96&q=75 2x" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F4e9f787af8ace393%2Foriginal%2FIcon-04.webp&w=96&q=75" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%" loading="lazy"/></noscript></span></div><div class="sc-ace17a57-0 fcZHEM"><h3 class="sc-4555ca6a-0 INvkf">Insights complicados</h3></div><span class="sc-b323b31-0 qKcio">Quando os dados do cliente estão espalhados pelos sistemas e os líderes não conseguem ter uma visão holística do que está acontecendo, tomar medidas para impulsionar melhorias é quase impossível.</span></div></div></div></div></div></div></div></section><section id="fwcxheading" data-target-id="fwcxheading" width="100%" class="sc-ace17a57-0 sc-fe753677-1 djKhYz"><div width="100%" class="sc-6293d692-0 sc-fe753677-0 brPMqe"><div class="sc-6293d692-0 lgncjb"><div class="sc-ace17a57-0 fHDANn"><div class="sc-ace17a57-0 cuxKJz"><span class="sc-b323b31-0 eowvwi">UMA NOVA ABORDAGEM</span><h2 class="sc-4555ca6a-0 eYkskr">Soluções CX desenvolvidas para enfrentar os desafios atuais de atendimento ao cliente</h2><div font-size="18" class="sc-ace17a57-0 la-DdqW"><p class="sc-5159831f-0 sc-9be75ebe-2 tSOdx eTAQnL">As soluções de atendimento ao cliente da Freshworks são rápidas de implementar, fáceis de usar e simples de gerenciar. Reunimos tudo o que sua organização precisa para oferecer um atendimento excepcional ao cliente em um só lugar, ajudando você a transformar a experiência do cliente e resolver problemas mais rápido do que nunca.</p></div></div></div></div></div></section><section id="fwcxheadingswb1" data-target-id="fwcxheadingswb1" width="100%" class="sc-ace17a57-0 sc-fe753677-1 gyApWp"><div width="100%" class="sc-6293d692-0 sc-fe753677-0 brPMqe"><div class="sc-ace17a57-0 dYGbYj"><div class="sc-ace17a57-0 gAyOa"><h2 class="sc-4555ca6a-0 eYkskr">Incrivelmente fácil de usar</h2><div font-size="18" class="sc-ace17a57-0 cEkDaJ"><p class="sc-5159831f-0 sc-9be75ebe-2 tSOdx eTAQnL">O software não precisa ser complicado. A Freshworks oferece a melhor experiência de usuário do agente com um espaço de trabalho unificado, uma visão real complete do cliente e um copiloto nativo com tecnologia de IA que ajuda seus agentes a fornecer um ótimo serviço com o mínimo de estresse.</p></div></div><div width="100%" aria-hidden="false" class="sc-6293d692-0 kkPXvL"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 dbjYnL"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%271416%27%20height=%271416%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%"/><noscript><img alt="" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F559b4b3172ca759%2Foriginal%2FSwitchback-01.webp&w=1920&q=75 1x, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F559b4b3172ca759%2Foriginal%2FSwitchback-01.webp&w=3840&q=75 2x" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F559b4b3172ca759%2Foriginal%2FSwitchback-01.webp&w=3840&q=75" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%" loading="lazy"/></noscript></span></div></div></div></div></section><section id="fwcxheadingswb2" data-target-id="fwcxheadingswb2" width="100%" class="sc-ace17a57-0 sc-fe753677-1 TcDJe"><div width="100%" class="sc-6293d692-0 sc-fe753677-0 brPMqe"><div class="sc-ace17a57-0 gqcuUu"><div class="sc-ace17a57-0 gAyOa"><h2 class="sc-4555ca6a-0 eYkskr">IA projetada para CX</h2><div font-size="18" class="sc-ace17a57-0 cEkDaJ"><p class="sc-5159831f-0 sc-9be75ebe-2 tSOdx eTAQnL">Diferentemente das soluções genéricas de IA, nossa IA avançada foi desenvolvida especificamente para entender as complexidades de fornecer suporte excepcional ao cliente, melhorando a eficiência do serviço sem comprometer a qualidade das interações com o cliente.</p></div></div><div width="100%" aria-hidden="false" class="sc-6293d692-0 kkPXvL"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 dbjYnL"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%271416%27%20height=%271416%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%"/><noscript><img alt="" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F51419bfd8b1dada1%2Foriginal%2FSwitchback-02-1.webp&w=1920&q=75 1x, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F51419bfd8b1dada1%2Foriginal%2FSwitchback-02-1.webp&w=3840&q=75 2x" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F51419bfd8b1dada1%2Foriginal%2FSwitchback-02-1.webp&w=3840&q=75" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%" loading="lazy"/></noscript></span></div></div></div></div></section><section id="fwcxheadingswb3" data-target-id="fwcxheadingswb3" width="100%" class="sc-ace17a57-0 sc-fe753677-1 gyApWp"><div width="100%" class="sc-6293d692-0 sc-fe753677-0 brPMqe"><div class="sc-ace17a57-0 dYGbYj"><div class="sc-ace17a57-0 gAyOa"><h2 class="sc-4555ca6a-0 eYkskr">Plataforma unificada</h2><div font-size="18" class="sc-ace17a57-0 cEkDaJ"><p class="sc-5159831f-0 sc-9be75ebe-2 tSOdx eTAQnL">Soluções fragmentadas criam silos e ineficiências. A Freshworks oferece suporte omnichannel, emissão de tíquetes avançada, agentes de IA, assistência de IA, automação e análises orientadas por IA, tudo em uma única plataforma, proporcionando uma experiência impecável para clientes e agentes com insights holísticos entregues em tempo real.</p></div></div><div width="100%" aria-hidden="false" class="sc-6293d692-0 kkPXvL"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 dbjYnL"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%271416%27%20height=%271416%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%"/><noscript><img alt="" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2Ff2dfe37d4f65906%2Foriginal%2FSwitchback-03.webp&w=1920&q=75 1x, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2Ff2dfe37d4f65906%2Foriginal%2FSwitchback-03.webp&w=3840&q=75 2x" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2Ff2dfe37d4f65906%2Foriginal%2FSwitchback-03.webp&w=3840&q=75" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%" loading="lazy"/></noscript></span></div></div></div></div></section><section id="fwcxheadingswb4" data-target-id="fwcxheadingswb4" width="100%" class="sc-ace17a57-0 sc-fe753677-1 TcDJe"><div width="100%" class="sc-6293d692-0 sc-fe753677-0 brPMqe"><div class="sc-ace17a57-0 gqcuUu"><div class="sc-ace17a57-0 gAyOa"><span class="sc-b323b31-0 eowvwi">INOVAÇÃO DE IA</span><h2 class="sc-4555ca6a-0 eYkskr">Transforme o atendimento ao cliente com o Freddy AI</h2><div font-size="18" class="sc-ace17a57-0 cEkDaJ"><p class="sc-5159831f-0 sc-9be75ebe-2 tSOdx eTAQnL">O Freddy AI, desenvolvido sob medida para atender às necessidades específicas do atendimento ao cliente, pode trazer uma eficiência inimaginável à sua equipe de suporte. O Freddy pode resolver mais de 80% das dúvidas dos clientes* sem qualquer envolvimento humano, ao mesmo tempo em que aumenta a produtividade dos agentes com resumos, respostas e recomendações instantâneas.</p><p class="sc-5159831f-0 sc-9be75ebe-2 tSOdx eTAQnL"><a href="https://www.freshworks.com/resources/customer-service-benchmark-report-2024/" rel="" target="" aria-label="https://www.freshworks.com/resources/customer-service-benchmark-report-2024/" class="sc-e5af17da-0 kidpF">*Relatório de benchmark do Freshworks Customer Service de 2024</a></p><style data-emotion="css 14jdwbu">.css-14jdwbu{font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-size:0.875rem;line-height:1.75rem;font-weight:900;text-transform:uppercase;min-width:64px;padding:5px 15px;border-radius:4px;-webkit-transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 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cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;border:1px solid rgba(133, 18, 224, 0.5);color:#8512E0;min-width:0;text-transform:none;font-weight:700;border-radius:6px;padding-left:1.5rem;padding-right:1.5rem;box-shadow:0px 1px 2px rgba(37, 49, 56, 0.05);font-size:1.125rem;line-height:28px;padding-top:10px;padding-bottom:10px;color:#8512E0;border-color:#8512E0;}.css-1p2np9o::-moz-focus-inner{border-style:none;}.css-1p2np9o.Mui-disabled{pointer-events:none;cursor:default;}@media print{.css-1p2np9o{-webkit-print-color-adjust:exact;color-adjust:exact;}}.css-1p2np9o:hover{-webkit-text-decoration:none;text-decoration:none;background-color:rgba(133, 18, 224, 0.04);border:1px solid #8512E0;}@media 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style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%271416%27%20height=%271416%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%"/><noscript><img alt="" 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class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27200%27%20height=%27200%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" 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A Freshworks não está apenas trazendo inovação, mas também estamos vivenciando uma parceria genuína.”</p></div><div class="sc-ace17a57-0 cVmQEU"><span class="sc-b323b31-0 hVJReL">Heide Antholz</span><span class="sc-b323b31-0 hVJReL">Sênior vice-presidente de Serviços profissionais</span></div><style data-emotion="css 1vrt8wo">.css-1vrt8wo{font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-size:0.875rem;line-height:1.75rem;font-weight:900;text-transform:uppercase;min-width:64px;padding:6px 8px;border-radius:4px;-webkit-transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 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style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27200%27%20height=%27200%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-position:top"/><noscript><img alt="" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F1603395cc8d2af88%2Foriginal%2FThomasCook-logo-400x400.webp&w=256&q=75 1x, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F1603395cc8d2af88%2Foriginal%2FThomasCook-logo-400x400.webp&w=640&q=75 2x" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F1603395cc8d2af88%2Foriginal%2FThomasCook-logo-400x400.webp&w=640&q=75" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-position:top" loading="lazy"/></noscript></span></div></div><div class="sc-ace17a57-0 frCnZh custom-class-testimonial-card-content-1"><div font-size="24" class="sc-b323b31-0 kQWUVs"><p class="sc-5159831f-0 sc-9be75ebe-2 tSOdx eTAQnL">A Freshworks realmente entendeu nossa empresa e ajudou a adaptar o que fazemos para dar suporte à nossa estratégia de atendimento ao cliente.</p></div><div class="sc-ace17a57-0 cVmQEU"><span class="sc-b323b31-0 hVJReL">Hayley Chambers</span><span class="sc-b323b31-0 hVJReL">Diretora de operações de clientes </span></div><style data-emotion="css 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0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><line x1="5" y1="12" x2="19" y2="12"></line><polyline points="12 5 19 12 12 19"></polyline></svg></div></span></a></div></div></div><div width="100%" class="sc-6293d692-0 eESFVN custom-class-testimonial-2"><div cursor="pointer" class="sc-ace17a57-0 sc-ebd98805-0 kXYozN fkXbVo"><div height="max-content" width="100%" class="sc-6293d692-0 WJKkH custom-class-testimonial-card-image-2"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27200%27%20height=%27200%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-position:top"/><noscript><img alt="" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F84cb8763556aa18%2Foriginal%2FDigitrips.webp&w=256&q=75 1x, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F84cb8763556aa18%2Foriginal%2FDigitrips.webp&w=640&q=75 2x" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F84cb8763556aa18%2Foriginal%2FDigitrips.webp&w=640&q=75" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-position:top" loading="lazy"/></noscript></span></div></div><div class="sc-ace17a57-0 frCnZh custom-class-testimonial-card-content-2"><div font-size="24" class="sc-b323b31-0 kQWUVs"><p class="sc-5159831f-0 sc-9be75ebe-2 tSOdx eTAQnL">A principal vantagem que identificamos no Freshdesk foi a facilidade de configuração e personalização.</p></div><div class="sc-ace17a57-0 cVmQEU"><span class="sc-b323b31-0 hVJReL">Vincent Laham</span><span class="sc-b323b31-0 hVJReL">Gerente de Projetos de Mercado</span></div><style data-emotion="css 1vrt8wo">.css-1vrt8wo{font-family:"Roboto","Helvetica Neue","Arial 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style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27200%27%20height=%27200%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-position:top"/><noscript><img alt="" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2Fc154b9feae1480f%2Foriginal%2FHinge-Health.webp&w=256&q=75 1x, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2Fc154b9feae1480f%2Foriginal%2FHinge-Health.webp&w=640&q=75 2x" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2Fc154b9feae1480f%2Foriginal%2FHinge-Health.webp&w=640&q=75" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-position:top" loading="lazy"/></noscript></span></div></div><div class="sc-ace17a57-0 frCnZh custom-class-testimonial-card-content-3"><div font-size="24" class="sc-b323b31-0 kQWUVs"><p class="sc-5159831f-0 sc-9be75ebe-2 tSOdx eTAQnL">O Freshdesk nos ajudou a instalar fluxos de trabalho e processos mais eficientes, mantendo a conformidade com a HIPAA. Foi revolucionário para agentes e membros.</p></div><div class="sc-ace17a57-0 cVmQEU"><span class="sc-b323b31-0 hVJReL">Mahmoud Shehadeh</span><span class="sc-b323b31-0 hVJReL">Diretor de Suporte ao Membro, Hinge Health</span></div><style data-emotion="css 1vrt8wo">.css-1vrt8wo{font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-size:0.875rem;line-height:1.75rem;font-weight:900;text-transform:uppercase;min-width:64px;padding:6px 8px;border-radius:4px;-webkit-transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 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viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><line x1="5" y1="12" x2="19" y2="12"></line><polyline points="12 5 19 12 12 19"></polyline></svg></div></span></a></div></div></div><div width="100%" class="sc-6293d692-0 eESFVN custom-class-testimonial-4"><div cursor="pointer" class="sc-ace17a57-0 sc-ebd98805-0 cVSVFb fkXbVo"><div height="max-content" width="100%" class="sc-6293d692-0 WJKkH custom-class-testimonial-card-image-4"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27200%27%20height=%27200%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-position:top"/><noscript><img alt="" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F3543832b431a920%2Foriginal%2FHobbycraft-logo-400x400.webp&w=256&q=75 1x, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F3543832b431a920%2Foriginal%2FHobbycraft-logo-400x400.webp&w=640&q=75 2x" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F3543832b431a920%2Foriginal%2FHobbycraft-logo-400x400.webp&w=640&q=75" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-position:top" loading="lazy"/></noscript></span></div></div><div class="sc-ace17a57-0 frCnZh custom-class-testimonial-card-content-4"><div font-size="24" class="sc-b323b31-0 kQWUVs"><p class="sc-5159831f-0 sc-9be75ebe-2 tSOdx eTAQnL">A Freshworks não complica as coisas. Oferecemos um preço muito razoável pelo que entregam. Achei os representantes da empresa muito honestos e transparentes: se o produto deles não funcionasse, eles anotavam e trabalhavam em como poderiam ajudar você a encontrar a solução.</p></div><div class="sc-ace17a57-0 cVmQEU"><span class="sc-b323b31-0 hVJReL">Simon Birch</span><span class="sc-b323b31-0 hVJReL">Gerente de Atendimento ao cliente</span></div><style data-emotion="css 1vrt8wo">.css-1vrt8wo{font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-size:0.875rem;line-height:1.75rem;font-weight:900;text-transform:uppercase;min-width:64px;padding:6px 8px;border-radius:4px;-webkit-transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms 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