Tapo C210 | Pan/Tilt Home Security Wi-Fi Camera

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class="swiper-button-next gallery-thumbs-next"></div> <div class="swiper-button-prev gallery-thumbs-prev"></div> </div> </div> <div class="product-highlights"> <div class="product-highlights-head"> <div> </div> <h1 class="product-highlights-title">Pan/Tilt Home Security Wi-Fi Camera</h1> <span id="product-model-name">Tapo C210</span> </div> <div class="product-highlights-list"> <ul> <li>High-Definition Video: The Tapo C210 features 2K 3mp high-definition video, providing users with clear and detailed footage.</li> <li>Pan and Tilt: The device offers 360° horizontal and 114° vertical range, enabling complete coverage of the area.</li> <li>Night Vision: With advanced night vision up to 30 feet, the Tapo C210 allows users to monitor their homes around the clock.</li> <li>Motion Detection and Alerts: The device uses smart motion detection technology to send instant notifications to your phone whenever movement is detected.</li> <li>Two-Way Audio: The Tapo C210 comes equipped with a built-in microphone and speaker, allowing users to communicate with family, pets, or warn off intruders.</li> <li>Local Storage: The device supports microSD cards up to 512GB for local storage, providing a secure and cost-effective way to store footage.</li> <li>Privacy Mode: Users can enable Privacy Mode to stop recording and control when the camera is monitoring and when it's not.</li> <li>Easy Setup and Management: With the Tapo app, users can easily set up and manage their Tapo C210, and access live streaming and other controls.</li> <li>Voice Control: The Tapo C210 is compatible with Google Assistant and Amazon Alexa, offering hands-free control for users.</li> <li>Secure Encryption: The device uses advanced encryption and wireless protocols to ensure data privacy and secure communication between your phone and the device.</li> </ul> <p class="sd-notice"><a class="ga-click" data-vars-event-category="ProductOverview_faqLink" href="https://www.tp-link.com/support/faq/3048/" 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class="overview-content"> <div><div class="tapo-tc71_v1"> <section class="smart-motion-sensor"> <div class="w-container"> <div class="text"> <h2>Secure. Smart. Easy.</h2> <h3>Watch Over What Matters Most.</h3> <p>Pan/Tilt Home Security Wi-Fi Camera</p> <span class="model">Tapo C210</span> <div class="icon"><img alt="work with google home icon" class="icon-item google" src="https://static-product.tp-link.com/tc71_v1/img/google.jpg" /> <img alt="work with amazon alexa icon" class="icon-item alexa" src="https://static-product.tp-link.com/tc71_v1/img/alexa.jpg" /></div> </div> </div> </section> <section class="archer-selling-point"> <div class="w-container"> <div class="text"> <div class="box"> <div class="desc desc1"><a href="#2k-3mp"><span class="b"><span class="b10">2K 3MP</span></span></a></div> <div class="desc desc2"><a href="#motion-detection"><span class="b"><span class="b20">Motion Detection and Notifications </span></span></a></div> <div class="desc desc3"><a href="#motion-tracking"><span class="b"><span class="b30">Motion Tracking</span></span></a></div> <div class="desc desc4"><a href="#microSD-card"><span class="b b4"><span class="b40">microSD Card and Cloud Storage 512 GB </span><span class="b41">512G </span></span></a></div> <div class="desc desc5"><span class="b b5"><span class="b50">Pan/Tilt View </span><span class="b51">360°Horizontal<br /> 114° Vertical</span></span></div> <div class="desc desc6"><a href="#baby-crying-detection"><span class="b"><span class="b60">Baby Crying Detection </span></span></a></div> <div class="desc desc7"><a href="#customizable-privacy-mode"><span class="b"><span class="b70">Customizable Privacy Mode</span> </span> </a></div> <div class="desc desc8"><a href="#two-way-audio"><span class="b"><span class="b80">Two-Way Audio</span> </span> </a></div> <div class="desc desc9"><a href="#share"><span class="b"><span class="b90">Share</span><span class="b91"> Your<br /> Favorite Clips </span> </span> </a></div> </div> </div> </div> </section> <section class="camera-with-1080p-full-hd" id="2k-3mp"> <div class="w-container"> <div class="text"> <h2>Razor-Sharp 2K 3MP View</h2> <p>Record all of life's wonderful moments with the stunning 2K ultra-clear lens. You’ll never miss out on those finer details.</p> </div> <div class="feature"> <ul> <li><img alt="Villa" src="https://static-product.tp-link.com/tc71_v1/img/c-1.jpg" /> <p class="left">1920 x 1080 px</p> </li> <li><img alt="Duplex Apartment" src="https://static-product.tp-link.com/tc71_v1/img/c-2.jpg" /> <p class="right">2304 x 1296 px</p> </li> </ul> </div> </div> </section> <section class="tapo-voice-control" id="baby-crying-detection"> <div class="w-container"> <div class="text"> <h2>Baby Crying Detection with Advanced Night Vision</h2> <h3>Your second eyes and ears</h3> <p class="content">Embedded with advanced night vision and baby crying detection, the Tapo Cam reinforces your baby care around the clock.</p> </div> <div class="bg"> <div class="desc"> <div class="desc-1"><b class="d-icon-1 icon"> </b> <p>Baby Crying Detection</p> </div> <div class="desc-2"><b class="d-icon-2 icon"> </b> <p>Crisp Night Vision (up to 30 ft)</p> </div> </div> </div> </div> </section> <section class="new-smart-doorbell" id="motion-detection"> <div class="w-container"> <div class="text"> <h2>Motion Detection and Notifications</h2> <h3>Customize Your Activity Zones<br /> for Vital Alerts</h3> <p>Control what alerts you receive by creating multiple custom activity zones around areas that matter.</p> <div class="desc"> <div class="feature-list"> <div class="list-1 list"><img alt="e-icon-1" src="https://static-product.tp-link.com/tc71_v1/img/e-icon-1.png" /> <p>Motion Detection</p> </div> <div class="list-2 list"><img alt="e-icon-2" src="https://static-product.tp-link.com/tc71_v1/img/e-icon-2.png" /> <p>Customizable Activity Zones</p> </div> </div> </div> </div> </div> </section> <section class="precise-motion-tracking" id="motion-tracking"> <div class="w-container"> <div class="text"> <h2>Precise Motion Tracking</h2> <h3>Keep an Eye on the Action</h3> <p>When motion activity is detected, tracks and follows the subject to keep it within view.</p> </div> </div> </section> <section class="two-way-audio" id="two-way-audio"> <div class="w-container"> <div class="text"> <h2>Two-Way Audio</h2> <p>Use crisp two-way audio to communicate with nosy roommates, family, or even mischievous pets.</p> </div> <div class="bg"> <div class="desc"> <p>Coco, no!<br /> Sit Down!</p> </div> </div> </div> </section> <section class="protect-your-privacy" id="customizable-privacy-mode"> <div class="w-container"> <div class="text"> <h2>Protect Your Privacy<br /> from the Very Beginning</h2> <h3>Privacy Zone</h3> <p>Set customizable block zones to keep certain spaces from being recorded so you never need to worry about personal moments being leaked.</p> </div> </div> </section> <section class="tapo-sharing" id="share"> <div class="w-container"> <div class="text"> <h2>Tapo Sharing</h2> <ul class="content"> <li class="desc-1 desc"> <h3>Funny Clips</h3> <p>Share precious moments with your family or guests.</p> </li> <li class="desc-2 desc"> <h3>Tapo Devices</h3> <p>Share your Tapo security devices with your family or guests.</p> </li> </ul> </div> </div> </section> <section class="flexible-storage-options" id="microSD-card"> <div class="w-container"> <div class="text"> <h2>Flexible Storage<br /> Options</h2> <p>Save recorded video on a microSD Card<sup>&dagger;</sup>(up to 512 GB) or by using Tapo Care<sup>&Dagger;</sup> cloud storage services.</p> </div> <div class="bg"> <div class="desc"> <div class="content"><img alt="j-icon-1" src="https://static-product.tp-link.com/tc71_v1/img/j-icon-1.png" /> <p>Tapo Care<sup>&Dagger;</sup></p> </div> <div class="content"><img alt="j-icon-1" src="https://static-product.tp-link.com/tc71_v1/img/j-icon-2.png" /> <p>microSD Card<sup>&dagger;</sup> (up to 512 GB)</p> </div> </div> </div> </div> </section> </div> </div> </div> </div> </div> <div class="product-related-container" id="tapo-product-setup"> <div class="product-related content-mbpad"> <div class="product-related-banner"> <div class="wrapper"> <div class="info-text"> <h3 class="title">Tapo App Support</h3> <div class="title-sub">Easy Setup at Your Fingers</div> <ul class="steps"> <li><span class="order">1</span> <span class="text">Download the free app</span></li> <li><span class="order">2</span> <span class="text">Plug in and connect</span></li> <li><span class="order">3</span> <span class="text">Control from anywhere</span></li> </ul> </div> <div class="app-qrcode"> <div class="inner"> <div class="icon"><img alt="App" src="/res/images/icons/app-tapo.png" /></div> <div class="img-block"> <div class="qrcode"><img alt="QR Code" src="/res/images/qrcode/tapo-app.png" /></div> <div class="info"> <div class="ios"><a href="https://itunes.apple.com/app/id1472718009"><img alt="App IOS" src="/res/images/app/ios_en.svg" /></a></div> <div class="android"><a href="https://play.google.com/store/apps/details?id=com.tplink.iot"><img alt="App Android" src="/res/images/app/android_en.png" /></a></div> </div> </div> <div class="text"> <div class="desc">* Compatible with iOS 9.0 or higher and Android 4.3 or higher</div> </div> </div> </div> </div> </div> </div> <div class="product-related"> <h3 class="product-related-title">Walk You Through Setup Step by Step</h3> <div class="content content-mbpad"> <ul class="product-related-step-list"> <li> <div class="order"><span>1</span></div> <div class="detail"> <div class="img"><img alt="Step 1" src="https://static.tapo.com/images/article/step-120191031014104.png" /></div> <div class="info">Download and open Tapo App</div> </div> </li> <li> <div class="order"><span>2</span></div> <div class="detail"> <div class="img"><img alt="Step 2" src="https://static.tapo.com/images/article/step-220191031014122.png" /></div> <div class="info">Tap Plus (+) to add your smart device</div> </div> </li> <li> <div class="order"><span>3</span></div> <div class="detail"> <div class="img"><img alt="Step 3" src="https://static.tapo.com/images/article/step-320191031014136.png" /></div> <div class="info">Look for your device and connect</div> </div> </li> <li> <div class="order"><span>4</span></div> <div class="detail"> <div class="img"><img alt="Step 4" src="https://static.tapo.com/images/article/step-420191031014152.png" /></div> <div class="info">Name the device and choose the room it’s in</div> </div> </li> <li> <div class="order"><span>5</span></div> <div class="detail"> <div class="img"><img alt="Step 5" src="https://static.tapo.com/images/article/step-520191031014205.png" /></div> <div class="info">Congratulations! You’ve now completed the configuration <div> </div> </div> </div> </li> </ul> <div class="product-related-video"> <h4 class="title">Watch the whole setup process in the whole</h4> <ul class="video-list"> <li class="product-related-videos-item"> <div class="product-related-videos-iframe"> <a class="tapo-video" target="_blank" href="https://www.youtube-nocookie.com/embed/yME6kCPS3VY" style="background-image:url(https://img.youtube.com/vi/yME6kCPS3VY/sddefault.jpg);"></a> </div> <div class="product-related-videos-desc"> <h3>Quick Tips: How to Link you TP-Link Tapo Account to Amazon Alexa</h3> <p>Tapo C210</p> </div> </li> <li class="product-related-videos-item"> <div class="product-related-videos-iframe"> <a class="tapo-video" target="_blank" href="https://www.youtube-nocookie.com/embed/9vziXPdld3E" style="background-image:url(https://img.youtube.com/vi/9vziXPdld3E/sddefault.jpg);"></a> </div> <div class="product-related-videos-desc"> <h3>Quick Tips - Installing a MicroSD Card in an Indoor Tapo Camera</h3> <p>Tapo C210</p> </div> </li> <li class="product-related-videos-item"> <div class="product-related-videos-iframe"> <a class="tapo-video" target="_blank" href="https://www.youtube-nocookie.com/embed/RHexqzrSu-g" style="background-image:url(https://img.youtube.com/vi/RHexqzrSu-g/sddefault.jpg);"></a> </div> <div class="product-related-videos-desc"> <h3>Downloading a Recorded Clip from a Tapo Camera</h3> <p>Tapo C210</p> </div> </li> <li class="product-related-videos-item"> <div class="product-related-videos-iframe"> <a class="tapo-video" target="_blank" href="https://www.youtube-nocookie.com/embed/1h-gjkjOcIg" style="background-image:url(https://img.youtube.com/vi/1h-gjkjOcIg/sddefault.jpg);"></a> </div> <div class="product-related-videos-desc"> <h3>How to Setup Tapo Wireless Camera with VIGI NVR</h3> <p>Tapo C210</p> </div> </li> <li class="product-related-videos-item"> <div class="product-related-videos-iframe"> <a class="tapo-video" target="_blank" href="https://www.youtube-nocookie.com/embed/5a6J1Pq8G-c" style="background-image:url(https://img.youtube.com/vi/5a6J1Pq8G-c/sddefault.jpg);"></a> </div> <div class="product-related-videos-desc"> <h3>Quick Tips - Adjusting the Video Quality on a Tapo Camera</h3> <p>Tapo C210</p> </div> </li> <li class="product-related-videos-item"> <div class="product-related-videos-iframe"> <a class="tapo-video" target="_blank" href="https://www.youtube-nocookie.com/embed/e263VL6v8yU" style="background-image:url(https://img.youtube.com/vi/e263VL6v8yU/sddefault.jpg);"></a> </div> <div class="product-related-videos-desc"> <h3>How to Mount Your Tapo Pan&Tilt Wi-Fi Camera to a Wall: Tapo C200/Tapo C210/ TC70</h3> <p>Tapo C210</p> </div> </li> <li class="product-related-videos-item"> <div class="product-related-videos-iframe"> <a class="tapo-video" target="_blank" href="https://www.youtube-nocookie.com/embed/Z2P3IkkwkkU" style="background-image:url(https://img.youtube.com/vi/Z2P3IkkwkkU/sddefault.jpg);"></a> </div> <div class="product-related-videos-desc"> <h3>How to Reset Your Tapo Pan&Tilt Wi-Fi Camera: Tapo C200/Tapo C210/ TC70</h3> <p>Tapo C210</p> </div> </li> <li class="product-related-videos-item"> <div class="product-related-videos-iframe"> <a class="tapo-video" target="_blank" href="https://www.youtube-nocookie.com/embed/LnzwPPOXDfQ" style="background-image:url(https://img.youtube.com/vi/LnzwPPOXDfQ/sddefault.jpg);"></a> </div> <div class="product-related-videos-desc"> <h3> How to Install microSD Card for Tapo Pan&Tilt Wi-Fi Camera: Tapo C200/Tapo C210/ TC70</h3> <p>Tapo C210</p> </div> </li> <li class="product-related-videos-item"> <div class="product-related-videos-iframe"> <a class="tapo-video" target="_blank" href="https://www.youtube-nocookie.com/embed/pqnUb_2053s" style="background-image:url(https://img.youtube.com/vi/pqnUb_2053s/sddefault.jpg);"></a> </div> <div class="product-related-videos-desc"> <h3>Quick Tips: How to Link your TP-Link Tapo Account to Google Assistant </h3> <p>Tapo C210</p> </div> </li> </ul> </div> </div> </div> </div> <div class="product-related-container" id="tapo-product-spec"> <div class="product-related product-related-spec"> <h3 class="product-related-title">Specifications</h3> <div class="product-related-tb"> <div class="tr"> <div class="th">CAMERA</div> <div class="td"> <div> <div class="spec-subkey">Image Sensor: </div> <div class="spec-subvalue">1/2.8'' Progressive Scan CMOS Not Starlight Sensor</div> </div> <div> <div class="spec-subkey">Lens: </div> <div class="spec-subvalue">Focal Length: 4 mm</br>Aperture: F2.0</br>Field of View: 98° (Diagonal), 83°(Horizontal), 45°(Vertical)</br></div> </div> <div> <div class="spec-subkey">Motion Range: </div> <div class="spec-subvalue">Pan Mechanical Range: 340° (360° Pan Coverage)</br>Tilt Mechanical Range: 70° (116.65° Tilt Coverage)</br></div> </div> <div> <div class="spec-subkey">Night Vision: </div> <div class="spec-subvalue">850 nm IR LED ( (30 ft / 9 m)</div> </div> <div> <div class="spec-subkey">Interface & Button : </div> <div class="spec-subvalue">1× RESET Button</br>1× MicroSD Card Slot (Up to 512 GB)　</br></div> </div> </div> </div> <div class="tr"> <div class="th">VIDEO & AUDIO</div> <div class="td"> <div> <div class="spec-subkey">Maximum Resolution: </div> <div class="spec-subvalue">2304 x 1296 px</div> </div> <div> <div class="spec-subkey">Frame Rate: </div> <div class="spec-subvalue">Supports 15 fps by default, 30 fps maximum</div> </div> <div> <div class="spec-subkey">Digital Zoom: </div> <div class="spec-subvalue">Supports 10.8x zoom　</div> </div> <div> <div class="spec-subkey">Video Compression: </div> <div class="spec-subvalue">H.264</div> </div> <div> <div class="spec-subkey">Live View: </div> <div class="spec-subvalue">Yes　</div> </div> <div> <div class="spec-subkey">Image Enhancement: </div> <div class="spec-subvalue">/</div> </div> <div> <div class="spec-subkey">Audio Input & Output: </div> <div class="spec-subvalue">Built-in Microphone and Speaker　</div> </div> <div> <div class="spec-subkey">Audio Communication: </div> <div class="spec-subvalue">Two-Way Audio with Noise Cancellation　</div> </div> <div> <div class="spec-subkey">Siren Volume: </div> <div class="spec-subvalue">88dB (Level measured at 4-inch/10-cm distance)</div> </div> </div> </div> <div class="tr"> <div class="th">STORAGE</div> <div class="td"> <div> <div class="spec-subkey">Local Storage: </div> <div class="spec-subvalue">MicroSD Card Slot on Camera (Up to 512 GB)</div> </div> <div> <div class="spec-subkey">Cloud Storage: </div> <div class="spec-subvalue">Tapo Care Cloud Storage Services (Subscription required)　</div> </div> </div> </div> <div class="tr"> <div class="th">DETECTION and NOTIFICATIONS</div> <div class="td"> <div> <div class="spec-subkey">Sensor: </div> <div class="spec-subvalue">/</div> </div> <div> <div class="spec-subkey">AI Detection: </div> <div class="spec-subvalue">Motion Detection</br>Person Detection</br>BabyCry Detection</br></div> </div> <div> <div class="spec-subkey">Activity Zones: </div> <div class="spec-subvalue">Yes</br>*Only works with Motion Detection.　</br></div> </div> <div> <div class="spec-subkey">Output Notification : </div> <div class="spec-subvalue">System Notification</br>System Notification with Snapshot (Tapo Care Services)</br>System Notification with Clips (Tapo Care Services)　</br></div> </div> </div> </div> <div class="tr"> <div class="th">NETWORK</div> <div class="td"> <div> <div class="spec-subkey">Network Connectivity: </div> <div class="spec-subvalue">Connect via Wi-Fi　</div> </div> <div> <div class="spec-subkey">Wireless Connectivity: </div> <div class="spec-subvalue">IEEE 802.11b/g/n, 2.4 GHz Wi-Fi　</div> </div> <div> <div class="spec-subkey">Max. Distance Between Hub and Camera/Doorbell: </div> <div class="spec-subvalue">/</div> </div> <div> <div class="spec-subkey">RTSP: </div> <div class="spec-subvalue">Yes　</div> </div> <div> <div class="spec-subkey">ONVIF: </div> <div class="spec-subvalue">Yes　</div> </div> </div> </div> <div class="tr"> <div class="th">SECURITY</div> <div class="td"> SSL/TLS,AES　　 </div> </div> <div class="tr"> <div class="th">POWER</div> <div class="td"> <div> <div class="spec-subkey">Power Source: </div> <div class="spec-subvalue">9V DC Power Adapter　</div> </div> <div> <div class="spec-subkey">Input Voltage: </div> <div class="spec-subvalue">100-240 V, 50/60 Hz　</div> </div> <div> <div class="spec-subkey">Output Voltage: </div> <div class="spec-subvalue">DC9.0V/0.6A(DC Power)　</div> </div> </div> </div> <div class="tr"> <div class="th">GENERAL</div> <div class="td"> <div> <div class="spec-subkey">Smart Integration: </div> <div class="spec-subvalue">Google Assistant, Amazon Alexa　</div> </div> <div> <div class="spec-subkey">Weather Resistance: </div> <div class="spec-subvalue">/</div> </div> <div> <div class="spec-subkey">Mounting Options: </div> <div class="spec-subvalue">Tabletop</br>Ceiling-Mounted　</br></div> </div> <div> <div class="spec-subkey">Operating Temperature: </div> <div class="spec-subvalue">0℃~40℃　</div> </div> <div> <div class="spec-subkey">Storage Temperature: </div> <div class="spec-subvalue">-20℃~60℃　</div> </div> <div> <div class="spec-subkey">Operating Humidity: </div> <div class="spec-subvalue">10%~90% RH, Non-condensing　　</div> </div> <div> <div class="spec-subkey">Storage Humidity: </div> <div class="spec-subvalue">5%~90% RH, Non-condensing　</div> </div> <div> <div class="spec-subkey">Charging Temperature: </div> <div class="spec-subvalue">/</div> </div> <div> <div class="spec-subkey">Dimensions: </div> <div class="spec-subvalue">3.36 × 3.42 × 4.63 in (85.4 × 86.8 × 117.7 mm)　　</div> </div> <div> <div class="spec-subkey">Certifications: </div> <div class="spec-subvalue">/</div> </div> </div> </div> <div class="tr"> <div class="th">PACKAGE CONTENTS</div> <div class="td"> Tapo C210 Camera</br>Power Adapter</br>Quick Start Guide</br>Mounting Screws</br>Mounting Template</br>Camera Base</br>Mounting Anchors 　</br> </div> </div> </div> </div> </div> <div class="product-related-container" id="tapo-product-support"> <div class="product-related product-related-download" id="tapo-product-download"> <h3 class="product-related-title">Downloads</h3> <div class="product-related-tb"> <div class="tr"> <div class="th">Manuals</div> <div class="td"> <a class="download" href="https://static.tp-link.com/upload/manual/2024/202404/20240426/1910013578_Tapo App User Guide (for Tapo Indoor Outdoor Cameras)_V1.pdf" target="_blank">Tapo App User Guide (for Tapo Indoor Outdoor Cameras)</a><br> </div> </div> <div class="tr product-spec-app"> <div class="th">App</div> <div class="td"> <div class="icon"> <img src="/res/images/icons/app-tapo.png" alt="App"> </div> <div class="img-block"> <div class="qrcode"> <img src="/res/images/qrcode/tapo-app.png" alt="QR Code"> </div> <div class="info"> <div class="ios"> <a href="https://itunes.apple.com/app/id1472718009"> <img src="/res/images/app/ios_en.svg" alt="App IOS"> </a> </div> <div class="android"> <a href="https://play.google.com/store/apps/details?id=com.tplink.iot"> <img src="/res/images/app/android_en.png" alt="App Android"> </a> </div> </div> </div> <div class="text"> <div class="title">Tapo App</div> <div class="desc">* Compatible with iOS 9.0 or higher and Android 4.3 or higher</div> </div> </div> </div> </div> </div> <div class="product-related product-related-videos" id="tapo-product-video"> <h3 class="product-related-title">Videos</h3> <div class="product-related-videos-list"> <div class="product-related-videos-item"> <div class="product-related-videos-iframe"> <a class="tapo-video" target="_blank" href="https://www.youtube-nocookie.com/embed/yME6kCPS3VY" style="background-image:url(https://img.youtube.com/vi/yME6kCPS3VY/sddefault.jpg);"></a> </div> <div class="product-related-videos-desc"> <h3>Quick Tips: How to Link you TP-Link Tapo Account to Amazon Alexa</h3> <p>Tapo C210</p> </div> </div> <div class="product-related-videos-item"> <div class="product-related-videos-iframe"> <a class="tapo-video" target="_blank" href="https://www.youtube-nocookie.com/embed/9vziXPdld3E" style="background-image:url(https://img.youtube.com/vi/9vziXPdld3E/sddefault.jpg);"></a> </div> <div class="product-related-videos-desc"> <h3>Quick Tips - Installing a MicroSD Card in an Indoor Tapo Camera</h3> <p>Tapo C210</p> </div> </div> <div class="product-related-videos-item"> <div class="product-related-videos-iframe"> <a class="tapo-video" target="_blank" href="https://www.youtube-nocookie.com/embed/RHexqzrSu-g" style="background-image:url(https://img.youtube.com/vi/RHexqzrSu-g/sddefault.jpg);"></a> </div> <div class="product-related-videos-desc"> <h3>Downloading a Recorded Clip from a Tapo Camera</h3> <p>Tapo C210</p> </div> </div> <div class="product-related-videos-item"> <div class="product-related-videos-iframe"> <a class="tapo-video" target="_blank" href="https://www.youtube-nocookie.com/embed/1h-gjkjOcIg" style="background-image:url(https://img.youtube.com/vi/1h-gjkjOcIg/sddefault.jpg);"></a> </div> <div class="product-related-videos-desc"> <h3>How to Setup Tapo Wireless Camera with VIGI NVR</h3> <p>Tapo C210</p> </div> </div> <div class="product-related-videos-item"> <div class="product-related-videos-iframe"> <a class="tapo-video" target="_blank" href="https://www.youtube-nocookie.com/embed/5a6J1Pq8G-c" style="background-image:url(https://img.youtube.com/vi/5a6J1Pq8G-c/sddefault.jpg);"></a> </div> <div class="product-related-videos-desc"> <h3>Quick Tips - Adjusting the Video Quality on a Tapo Camera</h3> <p>Tapo C210</p> </div> </div> <div class="product-related-videos-item"> <div class="product-related-videos-iframe"> <a class="tapo-video" target="_blank" href="https://www.youtube-nocookie.com/embed/e263VL6v8yU" style="background-image:url(https://img.youtube.com/vi/e263VL6v8yU/sddefault.jpg);"></a> </div> <div class="product-related-videos-desc"> <h3>How to Mount Your Tapo Pan&Tilt Wi-Fi Camera to a Wall: Tapo C200/Tapo C210/ TC70</h3> <p>Tapo C210</p> </div> </div> <div class="product-related-videos-item"> <div class="product-related-videos-iframe"> <a class="tapo-video" target="_blank" href="https://www.youtube-nocookie.com/embed/Z2P3IkkwkkU" style="background-image:url(https://img.youtube.com/vi/Z2P3IkkwkkU/sddefault.jpg);"></a> </div> <div class="product-related-videos-desc"> <h3>How to Reset Your Tapo Pan&Tilt Wi-Fi Camera: Tapo C200/Tapo C210/ TC70</h3> <p>Tapo C210</p> </div> </div> <div class="product-related-videos-item"> <div class="product-related-videos-iframe"> <a class="tapo-video" target="_blank" href="https://www.youtube-nocookie.com/embed/LnzwPPOXDfQ" 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href="/us/faq/29/"><span>How to avoid noise when monitoring the sound from Tapo camera</span></a> </li> <li> <a href="/us/faq/27/"><span>How to Find the IP Address of my Tapo or Kasa Camera</span></a> </li> <li> <a href="/us/faq/26/"><span>How can I view continuous recordings of Tapo&Kasa cameras on the Tapo app?</span></a> </li> <li> <a href="/us/faq/25/"><span>What should I do if the video image is upside down on my Tapo or Kasa camera</span></a> </li> <li> <a href="/us/faq/24/"><span>What Can I Do if I Can’t Find my Tapo Camera in the Tapo App?</span></a> </li> <li> <a href="/us/faq/22/"><span>Where can I find detection recordings of Tapo&Kasa cameras on the Tapo app?</span></a> </li> <li> <a href="/us/faq/21/"><span>How to update the firmware of the Tapo&Kasa devices on the Tapo App</span></a> </li> <li> <a href="/us/faq/20/"><span>How to remove my Tapo&Kasa smart device when it is offline</span></a> </li> <li> <a href="/us/faq/19/"><span>How to use the Pan & Tilt function of the 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Battery cameras and doorbells (such as Tapo C410/C420/C425/D230) do not support RTSP streaming due to battery and electronic design limitations.</p><p style=\"margin-bottom:11px\">2. This function should not be used on public networks. Only use it on trusted local networks and ensure the Wi-Fi is encrypted.</p><p style=\"margin-bottom:11px\">3. Tapo Care cloud storage cannot be used simultaneously with NVR or a microSD card due to the limited number of streams some models support. If all three are used simultaneously, recording on the NVR will be disabled. To restart recording on the NVR, remove the microSD card from the camera.</p><p style=\"margin-bottom:11px\"> </p><p style=\"margin-bottom:11px\"><b>Before you start:</b></p><p style=\"margin-bottom:11px\">1. create a camera account on the Tapo app before using this function. Set a highly secure and complex username and password different from your Tapo account password.</p><p style=\"margin-bottom:11px\">2. When adding the camera to an NVR or other third-party device, you will need its IP address. Your host router usually assigns the IP address. You can find it on your host router’s DHCP list or in the Tapo app (go to the Device Settings page of the camera and tap Device Info to see its IP). For detailed instructions, please refer to the guide on <a href=\"https://www.tp-link.com/support/faq/2616/\">how to find the IP address of your Tapo & Kasa cameras.</a><br />3. Ensure that the computer, NAS, NVR, and your camera are connected to the same network or that they can access your camera's public IP and port.</p><p style=\"margin-bottom:11px\"> </p><p style=\"margin-bottom:11px\"><b>Setup Process:</b></p><p style=\"margin-bottom:11px\"><b>Step 1: Create a camera account in the Tapo app</b></p><p style=\"margin-bottom:11px\"> </p><p style=\"margin-bottom:11px\">1. On the <b>Home</b> page, tap on your camera model card to go to the camera Live View page (or you can click on the <b>Cameras tab</b>>tap <b>Manage</b> on your camera model to go to the Live View page).</p><p style=\"margin-bottom:11px\"><img src=\"https://static.tp-link.com/upload/faq/image-20240816151244-1_20240816221245m.png\" style=\"width: 252px; height: 538px;\" /></p><p style=\"margin-bottom:11px\"> </p><p style=\"margin-bottom:11px\">2. On the <b>Live View</b> page, tap the icon at the top right corner to enter the <b>Device Settings</b> page.</p><p style=\"margin-bottom:11px\"><img src=\"https://static.tp-link.com/upload/faq/image-20240816151244-2_20240816221245z.png\" style=\"width: 252px; height: 524px;\" /></p><p style=\"margin-bottom:11px\"> </p><p style=\"margin-bottom:11px\">3. Tap <b>Advanced Settings</b>, then select <b>Camera Account</b> to create an account (username and password) for camera login on other portals.</p><p style=\"margin-bottom:11px\"><img height=\"532\" src=\"https://static.tp-link.com/upload/faq/image-20240816151244-3_20240816221245j.png\" width=\"252\" /><img height=\"532\" src=\"https://static.tp-link.com/upload/faq/image-20240816151244-4_20240816221245f.png\" width=\"252\" /></p><p style=\"margin-bottom:11px\">You will see a prompt like the one below (About Camera Account). Please read it and tap <b>Understand and Agree to Use</b>, then you can create an account for the camera.</p><p style=\"margin-bottom:11px\"><span style=\"color:#c0392b;\">Note: The username and password should contain 6 to 32 characters.</span></p><p style=\"margin-bottom:11px\"><img src=\"https://static.tp-link.com/upload/faq/image-20240816151244-5_20240816221245f.png\" style=\"width: 252px; height: 536px;\" /><img height=\"532\" src=\"https://static.tp-link.com/upload/faq/image-20240816151244-6_20240816221245y.png\" width=\"252\" /></p><p style=\"margin-bottom:11px\"> </p><p style=\"margin-bottom:11px\"><b>Step 2: Add your Tapo camera on PC/NAS/NVR</b></p><p style=\"margin-bottom:11px\">ONVIF (Open Network Video Interface Forum) and RTSP (Real-Time Streaming Protocol) are commonly used in video surveillance and streaming.</p><p style=\"margin-bottom:11px\">The Tapo camera can transmit real-time audio and video streams via the RTSP protocol. Additionally, if your PC, NAS, or NVR supports ONVIF, it can provide extra camera management features such as PTZ (pan-tilt-zoom) control.</p><p style=\"margin-bottom:11px\"> </p><p style=\"margin-bottom:11px\"><b>Option 1: Using RTSP + ONVIF Protocol (using iSpy as an example)</b></p><p style=\"margin-bottom:11px\"> </p><p style=\"margin-bottom:11px\">1. Run the <b>iSpy</b> software on your computer.</p><p style=\"margin-bottom:11px\"> </p><p style=\"margin-bottom:11px\">2. Click <b>Add </b>on the top left menu and select <b>ONVIF Camera</b>.</p><p style=\"margin-bottom:11px\"><img src=\"https://static.tp-link.com/upload/faq/image-20240816151244-7_20240816221245b.png\" style=\"width: 252px; height: 122px;\" /></p><p style=\"margin-bottom:11px\"> </p><p style=\"margin-bottom:11px\">3. Enter your camera's Username and Password set on the pop-up window, select <b>Network Address</b>, and click <b>Next</b>. You can customize other parameters if needed.</p><p style=\"margin-bottom:11px\"> </p><p style=\"margin-bottom:11px\"><img src=\"https://static.tp-link.com/upload/faq/image-20240816151244-8_20240816221245w.png\" style=\"width: 252px; height: 133px;\" /></p><p style=\"margin-bottom:11px\"> </p><p style=\"margin-bottom:11px\">4. Choose the video resolution and click <b>OK</b>.</p><p style=\"margin-bottom:11px\"> </p><p style=\"margin-bottom:11px\"><img src=\"https://static.tp-link.com/upload/faq/image-20240816151244-9_20240816221245k.png\" style=\"width: 252px; height: 132px;\" /></p><p style=\"margin-bottom:11px\"> </p><p style=\"margin-bottom:11px\">5. Customize the camera settings as needed, including Microphone, Talk, Motion Detection, Alerts, Recording, Images, Scheduling, and Storage. You can also change all the settings later. Click <b>Finish</b> to complete adding your camera to iSpy.</p><p style=\"margin-bottom:11px\"><img src=\"https://static.tp-link.com/upload/faq/image-20240816151244-10_20240816221245l.png\" style=\"width: 252px; height: 294px;\" /></p><p style=\"margin-bottom:11px\"> </p><p style=\"margin-bottom:11px\">6. After adding your Tapo camera to iSpy, you can monitor and manage it using the app. View the live, customize motion detection, check the recordings when motion is detected, set recording schedules, record videos, and more.</p><p style=\"margin-bottom:11px\"> </p><p style=\"margin-bottom:11px\"><img src=\"https://static.tp-link.com/upload/faq/image-20240816151244-11_20240816221245x.png\" style=\"width: 252px; height: 133px;\" /></p><p style=\"margin-bottom:11px\"> </p><p style=\"margin-bottom:11px\"><b>Option 2: Using RTSP Protocol Only (using VLC as an example)</b></p><p style=\"margin-bottom:11px\"> </p><p style=\"margin-bottom:11px\"><img src=\"https://static.tp-link.com/upload/faq/image-20240816151244-12_20240816221245m.png\" style=\"width: 252px; height: 189px;\" /></p><p style=\"margin-left:48px; margin-bottom:11px\"> </p><ol> <li style=\"margin-bottom:11px\"><span style=\"tab-stops:list .5in\">Open the VLC software, select Media > Open Network Stream</span></li></ol><p style=\"margin-left:48px; margin-bottom:11px\"> </p><ol start=\"2\"> <li style=\"margin-bottom:11px\"><span style=\"tab-stops:list .5in\">Fill in the URL of the Tapo camera</span></li></ol><p style=\"margin-bottom:11px\"><img src=\"https://static.tp-link.com/upload/faq/image-20240816151244-13_20240816221245m.png\" style=\"width: 252px; height: 205px;\" /></p><p style=\"margin-bottom:11px\"> </p><p style=\"margin-bottom:11px\">The URL of the RTSP live stream for the Tapo cameras will be:</p><p style=\"margin-bottom:11px\">For high quality stream1: rtsp://IP Address/stream1</p><p style=\"margin-bottom:11px\">For low quality stream2: rtsp:// IP Address/stream2</p><p style=\"margin-bottom:11px\"> </p><p style=\"margin-bottom:11px\">In some software, the URL needs to add the port to access live stream; the default port is 554:</p><p style=\"margin-bottom:11px\">For high quality stream1: rtsp://IP Address:554/stream1</p><p style=\"margin-bottom:11px\">For low quality stream2: rtsp:// IP Address:554/stream2</p><p style=\"margin-bottom:11px\"> </p><p style=\"margin-bottom:11px\">If you fail to stream the Tapo camera via the RTSP/ONVIF protocol, you may refer to the article for the troubleshooting:</p><p style=\"margin-bottom:11px\">https://community.tp-link.com/en/smart-home/forum/topic/652710</p><p style=\"margin-bottom:11px\"> </p><p style=\"margin-bottom:11px\"> </p><p style=\"margin-bottom:11px\"><b>Frequently Asked Questions</b></p><p style=\"margin-bottom:11px\"><b>How can I view the live stream of the Tapo camera remotely from another network?</b></p><p style=\"margin-bottom:11px\">You can set up a VPN network or use your router's port forwarding feature to allow external devices to access the public IP and reach the camera. However, please note that the RTSP/ONVIF protocols are not highly secure, so exposing the camera to a public IP via port forwarding for long periods is not advisable. A safe, encrypted VPN network is recommended.</p><p style=\"margin-bottom:11px\"> </p><p style=\"margin-bottom:11px\"><b>What ports are used by the Tapo camera for RTSP/ONVIF?</b></p><p style=\"margin-bottom:11px\">The Tapo camera uses the following ports for RTSP/ONVIF: ONVIF Service Port: 2020 and RTSP Service Port: 554</p><p style=\"margin-bottom:11px\"> </p><p style=\"margin-bottom:11px\"><b>Why is the resolution of RTSP Stream 1 lower than the camera's maximum resolution?</b></p><p style=\"margin-bottom:11px\">For some models, like the C310, the resolution of Stream 1 (rtsp://IP Address/stream1) is determined by the video quality setting in the Tapo app. If you find that the resolution of Stream 1 is lower than the camera's maximum supported resolution, try changing the video quality setting to "Best Quality" in the Tapo app.</p><p style=\"margin-bottom:11px\"> </p><p style=\"margin-bottom:11px\"><b>What should I do if there is little or no sound when watching the live stream using RTSP/ONVIF?</b></p><p style=\"margin-bottom:11px\">If you find no or minimal sound when using RTSP/ONVIF to watch the live stream, please adjust the camera microphone settings in the Tapo app.</p><p style=\"margin-bottom:11px\"> </p><p style=\"margin-bottom:11px\"><b>Does the Tapo Camera support 2-way audio when connected via RTSP/ONVIF?</b></p><p style=\"margin-bottom:11px\">The ONVIF standard includes multiple profiles, but the Tapo Camera only supports Profile S. This profile does not include 2-way audio. It only covers basic functionalities such as video/audio streaming, network configuration, event handling, and PTZ (pan-tilt-zoom) control.</p><p style=\"margin-bottom:11px\"> </p>" } }, { "@type": "Question", "name": "How to avoid noise when monitoring the sound from Tapo camera", "acceptedAnswer": { "@type": "Answer", "text": "<p style=\"text-align:start; text-indent:0px; -webkit-text-stroke-width:0px; margin-bottom:11px\"> </p><p style=\"text-align:start; text-indent:0px; -webkit-text-stroke-width:0px; margin-bottom:11px\"><span style=\"font-style:normal\"><span style=\"font-variant-ligatures:normal\"><span style=\"font-variant-caps:normal\"><span style=\"font-weight:400\"><span style=\"letter-spacing:normal\"><span style=\"orphans:2\"><span style=\"text-transform:none\"><span style=\"white-space:normal\"><span style=\"widows:2\"><span style=\"word-spacing:0px\"><span style=\"text-decoration-style:initial\"><span style=\"text-decoration-color:initial\"><span style=\"background:white\">Tapo cameras are capable of not only monitoring video stream from the camera, but also monitoring sound collected by the built-in microphone on the cameras. You can turn on/off the sound feature like the monitor screen as below.</span> But to increase or decrease the volume, you need to press the volume button on your phone.</span></span></span></span></span></span></span></span></span></span></span></span></p><p style=\"text-align:start; text-indent:0px; -webkit-text-stroke-width:0px; margin-bottom:11px\"><span style=\"font-style:normal\"><span style=\"font-variant-ligatures:normal\"><span style=\"font-variant-caps:normal\"><span style=\"font-weight:400\"><span style=\"letter-spacing:normal\"><span style=\"orphans:2\"><span style=\"text-transform:none\"><span style=\"white-space:normal\"><span style=\"widows:2\"><span style=\"word-spacing:0px\"><span style=\"text-decoration-style:initial\"><span style=\"text-decoration-color:initial\"> </span></span></span></span></span></span></span></span></span></span></span></span></p><p style=\"text-align:start; text-indent:0px; -webkit-text-stroke-width:0px; margin-bottom:11px\"><span style=\"font-style:normal\"><span style=\"font-variant-ligatures:normal\"><span style=\"font-variant-caps:normal\"><span style=\"font-weight:400\"><span style=\"letter-spacing:normal\"><span style=\"orphans:2\"><span style=\"text-transform:none\"><span style=\"white-space:normal\"><span style=\"widows:2\"><span style=\"word-spacing:0px\"><span style=\"text-decoration-style:initial\"><span style=\"text-decoration-color:initial\"><img id=\"图片 1\" src=\"https://static.tp-link.com/image001_1569550585513g.png\" style=\"width:576px; height:324px\" /></span></span></span></span></span></span></span></span></span></span></span></span></p><p style=\"text-align:start; text-indent:0px; -webkit-text-stroke-width:0px; margin-bottom:11px\"><span style=\"font-style:normal\"><span style=\"font-variant-ligatures:normal\"><span style=\"font-variant-caps:normal\"><span style=\"font-weight:400\"><span style=\"letter-spacing:normal\"><span style=\"orphans:2\"><span style=\"text-transform:none\"><span style=\"white-space:normal\"><span style=\"widows:2\"><span style=\"word-spacing:0px\"><span style=\"text-decoration-style:initial\"><span style=\"text-decoration-color:initial\"> </span></span></span></span></span></span></span></span></span></span></span></span></p><p style=\"text-indent:0px; -webkit-text-stroke-width:0px; text-align:justify\"><span style=\"background:white\"><span style=\"font-style:normal\"><span style=\"font-variant-ligatures:normal\"><span style=\"font-variant-caps:normal\"><span style=\"font-weight:400\"><span style=\"letter-spacing:normal\"><span style=\"orphans:2\"><span style=\"text-transform:none\"><span style=\"white-space:normal\"><span style=\"widows:2\"><span style=\"word-spacing:0px\"><span style=\"text-decoration-style:initial\"><span style=\"text-decoration-color:initial\"> </span></span></span></span></span></span></span></span></span></span></span></span></span></p><p style=\"text-indent:0px; -webkit-text-stroke-width:0px; text-align:justify\"><span style=\"background:white\"><span style=\"font-style:normal\"><span style=\"font-variant-ligatures:normal\"><span style=\"font-variant-caps:normal\"><span style=\"font-weight:400\"><span style=\"letter-spacing:normal\"><span style=\"orphans:2\"><span style=\"text-transform:none\"><span style=\"white-space:normal\"><span style=\"widows:2\"><span style=\"word-spacing:0px\"><span style=\"text-decoration-style:initial\"><span style=\"text-decoration-color:initial\"><b>Why is there noise?</b></span></span></span></span></span></span></span></span></span></span></span></span></span></p><p style=\"text-indent:0px; -webkit-text-stroke-width:0px; text-align:justify\"><span style=\"background:white\"><span style=\"font-style:normal\"><span style=\"font-variant-ligatures:normal\"><span style=\"font-variant-caps:normal\"><span style=\"font-weight:400\"><span style=\"letter-spacing:normal\"><span style=\"orphans:2\"><span style=\"text-transform:none\"><span style=\"white-space:normal\"><span style=\"widows:2\"><span style=\"word-spacing:0px\"><span style=\"text-decoration-style:initial\"><span style=\"text-decoration-color:initial\"> </span></span></span></span></span></span></span></span></span></span></span></span></span></p><p style=\"text-indent:0px; -webkit-text-stroke-width:0px; text-align:justify\"><span style=\"background:white\"><span style=\"font-style:normal\"><span style=\"font-variant-ligatures:normal\"><span style=\"font-variant-caps:normal\"><span style=\"font-weight:400\"><span style=\"letter-spacing:normal\"><span style=\"orphans:2\"><span style=\"text-transform:none\"><span style=\"white-space:normal\"><span style=\"widows:2\"><span style=\"word-spacing:0px\"><span style=\"text-decoration-style:initial\"><span style=\"text-decoration-color:initial\">Noise is a physical phenomenon and it’s actually inevitable. Basically, the IP cameras including other brands’ have background noise more or less. And those cameras which seem to generate less noise probably have worse sound collecting performance. Tapo cameras are designed with a sensible sound collector which might take some noise in your monitor. Even though it is inevitable at present, we are still trying our best to make improvement and searching for better solutions.</span></span></span></span></span></span></span></span></span></span></span></span></span></p><p style=\"text-align:start; text-indent:0px; -webkit-text-stroke-width:0px; margin-bottom:11px\"><span style=\"font-style:normal\"><span style=\"font-variant-ligatures:normal\"><span style=\"font-variant-caps:normal\"><span style=\"font-weight:400\"><span style=\"letter-spacing:normal\"><span style=\"orphans:2\"><span style=\"text-transform:none\"><span style=\"white-space:normal\"><span style=\"widows:2\"><span style=\"word-spacing:0px\"><span style=\"text-decoration-style:initial\"><span style=\"text-decoration-color:initial\"> </span></span></span></span></span></span></span></span></span></span></span></span></p><p style=\"text-align:start; text-indent:0px; -webkit-text-stroke-width:0px; margin-bottom:11px\"><span style=\"font-style:normal\"><span style=\"font-variant-ligatures:normal\"><span style=\"font-variant-caps:normal\"><span style=\"font-weight:400\"><span style=\"letter-spacing:normal\"><span style=\"orphans:2\"><span style=\"text-transform:none\"><span style=\"white-space:normal\"><span style=\"widows:2\"><span style=\"word-spacing:0px\"><span style=\"text-decoration-style:initial\"><span style=\"text-decoration-color:initial\"><strong><span style=\"background:white\">How to reduce the noise?</span></strong></span></span></span></span></span></span></span></span></span></span></span></span></p><p style=\"text-align:start; -webkit-text-stroke-width:0px; text-indent:-18pt; margin-left:48px\"><span style=\"font-style:normal\"><span style=\"font-variant-ligatures:normal\"><span style=\"font-variant-caps:normal\"><span style=\"font-weight:400\"><span style=\"letter-spacing:normal\"><span style=\"orphans:2\"><span style=\"text-transform:none\"><span style=\"white-space:normal\"><span style=\"widows:2\"><span style=\"word-spacing:0px\"><span style=\"text-decoration-style:initial\"><span style=\"text-decoration-color:initial\">1.     <span style=\"background:white\">Please keep your mobile device away from the camera as much as possible. The Tapo camera is designed for remote access and monitoring via cloud service, local usage in close range may cause interference and noise between your mobile device and the camera.</span></span></span></span></span></span></span></span></span></span></span></span></span></p><p style=\"-webkit-text-stroke-width:0px; text-align:justify; text-indent:-18pt; margin-left:48px\"><span style=\"background:white\"><span style=\"font-style:normal\"><span style=\"font-variant-ligatures:normal\"><span style=\"font-variant-caps:normal\"><span style=\"font-weight:400\"><span style=\"letter-spacing:normal\"><span style=\"orphans:2\"><span style=\"text-transform:none\"><span style=\"white-space:normal\"><span style=\"widows:2\"><span style=\"word-spacing:0px\"><span style=\"text-decoration-style:initial\"><span style=\"text-decoration-color:initial\">2.    Please reduce the output volume below 50% since a louder volume may enlarge noise decibel. The value between 40%-50% is suggested with not only good sound quality but also minimum noise decibel. As long keep focus on our cloud camera you will find our progress on new models.</span></span></span></span></span></span></span></span></span></span></span></span></span></p><p style=\"text-indent:0px; -webkit-text-stroke-width:0px; text-align:justify\"><span style=\"background:white\"><span style=\"font-style:normal\"><span style=\"font-variant-ligatures:normal\"><span style=\"font-variant-caps:normal\"><span style=\"font-weight:400\"><span style=\"letter-spacing:normal\"><span style=\"orphans:2\"><span style=\"text-transform:none\"><span style=\"white-space:normal\"><span style=\"widows:2\"><span style=\"word-spacing:0px\"><span style=\"text-decoration-style:initial\"><span style=\"text-decoration-color:initial\"> </span></span></span></span></span></span></span></span></span></span></span></span></span></p><p style=\"text-indent:0px; -webkit-text-stroke-width:0px; text-align:justify\"><span style=\"background:white\"><span style=\"font-style:normal\"><span style=\"font-variant-ligatures:normal\"><span style=\"font-variant-caps:normal\"><span style=\"font-weight:400\"><span style=\"letter-spacing:normal\"><span style=\"orphans:2\"><span style=\"text-transform:none\"><span style=\"white-space:normal\"><span style=\"widows:2\"><span style=\"word-spacing:0px\"><span style=\"text-decoration-style:initial\"><span style=\"text-decoration-color:initial\"><span style=\"background:white\">Your understanding is highly appreciated!</span></span></span></span></span></span></span></span></span></span></span></span></span></span></p><p style=\"text-align:start; text-indent:0px; -webkit-text-stroke-width:0px; margin-bottom:11px; margin-left:48px\"><span style=\"font-style:normal\"><span style=\"font-variant-ligatures:normal\"><span style=\"font-variant-caps:normal\"><span style=\"font-weight:400\"><span style=\"letter-spacing:normal\"><span style=\"orphans:2\"><span style=\"text-transform:none\"><span style=\"white-space:normal\"><span style=\"widows:2\"><span style=\"word-spacing:0px\"><span style=\"text-decoration-style:initial\"><span style=\"text-decoration-color:initial\"> </span></span></span></span></span></span></span></span></span></span></span></span></p>" } }, { "@type": "Question", "name": "How to Find the IP Address of my Tapo or Kasa Camera", "acceptedAnswer": { "@type": "Answer", "text": "<p><span style=\"color:#2980b9;\"><b>Note: Some Tapo battery cameras or doorbells require a hub and do not connect to the router directly. These types of cameras do not have an IP address.</b></span></p><p style=\"margin-bottom:16px\">There are two ways of locating the IP address of the camera.</p><p style=\"margin-bottom:16px; text-align:justify\">The Tapo C200 is used in the example below.</p><p style=\"text-align:justify\"><b>Method 1: Via the Tapo app</b></p><p style=\"text-align:justify\">1. In the <b>Home</b> screen of the Tapo app, tap your camera to navigate to its Live View page (or you can tap the <b>Cameras tab</b> → <b>Manage</b> on your camera to navigate to the Live View page).</p><p style=\"margin-bottom:16px; text-align:justify\"><img height=\"532\" src=\"https://static.tp-link.com/upload/faq/image-20231208093044-35_20231208173045e.png\" width=\"249\" /></p><p style=\"text-align:justify\">2. Once at the the <b>Live View</b>, tap the icon in the top-right corner to enter the camera’s <b>Device Settings</b> menu.</p><p style=\"margin-bottom:16px; text-align:justify\"><img height=\"532\" src=\"https://static.tp-link.com/upload/faq/image-20231208093044-36_20231208173045z.png\" width=\"254\" /></p><p style=\"text-align:justify\">3. Tap <b>Device Info</b>, then you will be able to find the IP address of your camera.</p><p style=\"margin-bottom:16px; text-align:justify\"><img height=\"532\" src=\"https://static.tp-link.com/upload/faq/image-20231208093044-37_20231208173045q.png\" width=\"251\" /><img height=\"532\" src=\"https://static.tp-link.com/upload/faq/image-20231208093044-38_20231208173045k.png\" width=\"253\" /></p><p style=\"text-align:justify\"><b>Method 2: Via the web management page of your router</b></p><p style=\"text-align:justify\">We use the TP-Link Archer C7 in the example below.</p><p style=\"text-align:justify\"> </p><p style=\"text-align:justify\">1. Log in to the web management page of your router.</p><p style=\"text-align:justify\">2. Go to <b>Advanced</b> → <b>Network</b> → <b>DHCP Server</b> and locate the <b>DHCP Client List</b> section to find the IP address of your camera.</p><p style=\"text-align:justify; margin-bottom:11px\"><img height=\"160\" src=\"https://static.tp-link.com/upload/faq/image-20231208093044-39_20231208173045l.png\" width=\"646\" /></p><p style=\"margin-bottom:11px\"> </p>" } }, { "@type": "Question", "name": "How can I view continuous recordings of Tapo&Kasa cameras on the Tapo app?", "acceptedAnswer": { "@type": "Answer", "text": "<p>This article will show you how to view continuous recordings on the Tapo app.</p><p> </p><p style=\"margin-bottom:16px; text-align:justify\"><span style=\"color:#1072ae;\">Note: </span></p><ol> <li style=\"margin-bottom:16px; text-align:justify\"><span style=\"color:#1072ae;\">A microSD card is needed for continuous recording. Insert the microSD card and initiate it using the Tapo app.</span></li> <li style=\"margin-bottom:16px; text-align:justify\"><span style=\"color:#1072ae;\">The camera models without a microSD card slot do not have this feature.</span></li> <li style=\"margin-bottom:16px; text-align:justify\"><span style=\"color:#1072ae;\">The battery-powered cameras (such as Tapo C420, C400, D230, etc.) do not support the continuous recording feature.</span></li></ol><h2 style=\"margin-bottom: 16px; text-align: justify;\"> </h2><h2 style=\"margin-bottom: 16px; text-align: justify;\"><span style=\"text-justify:inter-ideograph\"><b>For Tapo Cameras</b></span></h2><p style=\"margin-bottom:16px; text-align:justify\"><span style=\"text-justify:inter-ideograph\">Here we take Tapo C200 as an example.</span></p><p style=\"margin-bottom:16px; text-align:justify\"><span style=\"text-justify:inter-ideograph\"><b>Step 1.</b></span></p><p style=\"margin-bottom:16px; text-align:justify\"><span style=\"text-justify:inter-ideograph\">On the <b>Home</b> page of the Tapo app:</span></p><ul> <li style=\"margin-bottom:16px; text-align:justify\"><span style=\"text-justify:inter-ideograph\">Click on your camera model card to go to the <b>Live View</b> page.</span></li> <li style=\"margin-bottom:16px; text-align:justify\"><span style=\"text-justify:inter-ideograph\">Click on the icon at the top right corner of the Live View page to go to the <b>Device Settings</b> page.</span></li> <li style=\"margin-bottom:16px; text-align:justify\"><span style=\"text-justify:inter-ideograph\">Tap <b>Storage & Recording</b> and then ensure the <b>microSD Card Recording</b> feature is enabled.</span></li></ul><p style=\"margin-bottom:16px; text-align:justify\"><img height=\"532\" src=\"https://static.tp-link.com/upload/faq/image-20230912170713-22_20230912090714h.png\" width=\"246\" /><img height=\"532\" src=\"https://static.tp-link.com/upload/faq/image-20230912170713-23_20230912090714l.png\" width=\"245\" /></p><p style=\"margin-bottom:16px; text-align:justify\"><span style=\"text-justify:inter-ideograph\"><b>Step 2.</b></span></p><p style=\"margin-bottom:16px; text-align:justify\"><span style=\"text-justify:inter-ideograph\">Click on <b>Recording Schedule</b> to see the detailed recording schedule settings.</span></p><p style=\"margin-bottom:16px; text-align:justify\"><span style=\"text-justify:inter-ideograph\">Tap <b>Edit</b> on the Recording Schedule page if you want to change the <b>Continuous Recording</b> and <b>Detection Recording</b> schedule.</span></p><p style=\"margin-bottom:16px; text-align:justify\"><span style=\"text-justify:inter-ideograph\">And please tap the <b>tick icon</b> at the top right corner to save your changes.</span></p><p style=\"margin-bottom:16px; text-align:justify\"><img height=\"532\" src=\"https://static.tp-link.com/upload/faq/image-20230912170713-24_20230912090714n.png\" width=\"248\" /><img height=\"532\" src=\"https://static.tp-link.com/upload/faq/image-20230912170713-25_20230912090714p.png\" width=\"248\" /><img height=\"532\" src=\"https://static.tp-link.com/upload/faq/image-20230912170713-26_20230912090714b.png\" width=\"247\" /></p><p style=\"margin-bottom:16px; text-align:justify\"><span style=\"text-justify:inter-ideograph\"><b>Step 3. </b></span></p><p style=\"margin-bottom:16px; text-align:justify\"><span style=\"text-justify:inter-ideograph\">On the camera’s <b>Live View</b> page, tap <b>Playback & Download</b>, select the <b>SD Card</b> icon on the <b>Playback</b> page, select the <b>date</b>, and then you can drag the timeline to view the continuous recordings.</span></p><p style=\"margin-bottom:16px; text-align:justify\"><img height=\"532\" src=\"https://static.tp-link.com/upload/faq/image-20230912170713-27_20230912090714k.png\" width=\"248\" /></p><p style=\"margin-bottom:16px; text-align:justify\"> </p><h2 style=\"margin-bottom: 16px; text-align: justify;\"><span style=\"text-justify:inter-ideograph\"><b>For Kasa Cameras</b></span></h2><p style=\"margin-bottom:11px\">Here we take KC115 as an example.</p><p style=\"margin-bottom:11px\"><b>Step 1. </b></p><p style=\"margin-bottom:16px; text-align:justify\"><span style=\"text-justify:inter-ideograph\">On the <b>Home</b> page of the Tapo app:</span></p><ul> <li style=\"margin-bottom:16px; text-align:justify\"><span style=\"text-justify:inter-ideograph\">Click on your camera model card to go to the <b>Live View</b> page.</span></li> <li style=\"margin-bottom:16px; text-align:justify\"><span style=\"text-justify:inter-ideograph\">Click on the icon at the top right corner of the Live View page to go to the <b>Device Settings</b> page.</span></li> <li style=\"margin-bottom:16px; text-align:justify\"><span style=\"text-justify:inter-ideograph\">Tap <b>Storage & Recording</b> and then ensure the <b>microSD Card Recording</b> feature is enabled.</span></li></ul><p style=\"margin-bottom:16px; text-align:justify\"><img height=\"532\" src=\"https://static.tp-link.com/upload/faq/image-20230912170713-28_20230912090715s.png\" width=\"269\" /><img height=\"532\" src=\"https://static.tp-link.com/upload/faq/image-20230912170713-29_20230912090715z.png\" width=\"265\" /></p><p style=\"margin-bottom:16px; text-align:justify\"><span style=\"text-justify:inter-ideograph\"><b>Step 2.</b></span></p><p style=\"margin-bottom:11px\">On the <b>Live View</b> page of the camera, tap <b>Playback & Download > Playback</b> to view all recordings. Drag the timeline and you can view recordings whenever you want and wherever you are.</p><p style=\"margin-bottom:16px; text-align:justify\"><img height=\"532\" src=\"https://static.tp-link.com/upload/faq/image-20230912170713-30_20230912090715t.png\" width=\"265\" /><img height=\"532\" src=\"https://static.tp-link.com/upload/faq/image-20230912170713-31_20230912090715t.png\" width=\"266\" /></p><p style=\"margin-bottom:16px; text-align:justify\"> </p><p style=\"margin-bottom:16px; text-align:justify\"><span style=\"text-justify:inter-ideograph\"><b><span style=\"background:white\">Get to know more details of each function and configuration please go to </span></b><a href=\"http://www.tp-link.com/download-center.html\"><b><span style=\"background:white\">Download Center</span></b></a><b><span style=\"background:white\"> to download the manual of your product.</span></b></span></p><p style=\"margin-bottom:11px\"> </p>" } }, { "@type": "Question", "name": "What should I do if the video image is upside down on my Tapo or Kasa camera", "acceptedAnswer": { "@type": "Answer", "text": "<p align=\"left\" style=\"text-align:left\">Tapo&Kasa cameras support the function of Video Rotation, and if the camera video image is upside down on the Tapo app, please refer to the following steps to correct it.</p><p align=\"left\" style=\"text-align:left\"> </p><p align=\"left\" style=\"text-align:left\"><b>Here we take Tapo C200 as an example.</b></p><p style=\"margin-bottom:16px; text-align:justify\">1. On the <b>Home</b> page of the Tapo app, tap your camera model card or tap the <b>Cameras tab</b>>click on <b>Manage</b> on your camera model to go to the <b>Live View</b> page.</p><p style=\"margin-bottom:16px; text-align:justify\"><img height=\"532\" src=\"https://static.tp-link.com/upload/faq/image-20230913141756-34_20230913061757p.png\" width=\"249\" /></p><p style=\"margin-bottom:16px; text-align:justify\">2. On the <b>Live View</b> page, tap the icon on the top right corner to enter the <b>Device Settings</b> page.</p><p style=\"margin-bottom:16px; text-align:justify\"><img height=\"532\" src=\"https://static.tp-link.com/upload/faq/image-20230913141756-35_20230913061757t.png\" width=\"255\" /></p><p style=\"margin-bottom:16px; text-align:justify\">3. Tap <b>Video & Display</b> on the Device Settings page and t<span style=\"background:white\">oggle on or off the <strong>Invert Image</strong> option to rotate the image 180°.</span><img height=\"532\" src=\"https://static.tp-link.com/upload/faq/image-20230913141756-36_20230913061757j.png\" width=\"253\" /><img height=\"532\" src=\"https://static.tp-link.com/upload/faq/image-20230913141756-37_20230913061757e.png\" width=\"252\" /></p><p style=\"margin-bottom:16px; text-align:justify\"> </p><p style=\"margin-bottom:16px; text-align:justify\"><b>Get to know more details of each function and configuration please go to </b><a href=\"http://www.tp-link.com/download-center.html\"><b>Download Center</b></a><b> to download the manual of your product.</b></p>" } }, { "@type": "Question", "name": "What Can I Do if I Can’t Find my Tapo Camera in the Tapo App?", "acceptedAnswer": { "@type": "Answer", "text": "<p style=\"text-align:justify\"><span style=\"text-justify:inter-ideograph\"><span style=\"background:white\">If your device does not appear on your app after completing the configuration process, please try the following troubleshooting suggestions:</span></span></p><p style=\"text-align:justify\"> </p><p style=\"text-align:justify\"><span style=\"text-justify:inter-ideograph\"><b><span style=\"background:white\">1.</span></b><span style=\"background:white\"> If you are using a Wi-Fi connection to access your camera, please verify the camera has successfully connected to the router. You can verify whether the camera is connected to Wi-Fi by checking the System light of your camera. For most Tapo Cameras, if it is not connected properly, the LED light will slowly blink red. For the HomeKit versions of Tapo Cameras, its LED indicator will slowly blink blue. If the camera cannot connect properly, we recommend resetting the camera to its factory default settings as outlined in the User Guide and then reconfiguring the camera.</span></span></p><p style=\"text-align:justify\"> </p><p style=\"text-align:justify\"><span style=\"text-justify:inter-ideograph\">For instructions on how to reset your camera, please refer to <a href=\"https://www.tp-link.com/support/faq/2705/\">How to reset my Tapo camera</a></span></p><p style=\"text-align:justify\"> </p><p style=\"margin-bottom:16px; text-align:justify\"><span style=\"text-justify:inter-ideograph\"><b>2.</b> Check the DHCP settings on your router and ensure that the DHCP Server of your router is enabled. If the camera has already connected to the router properly, you will see it in the DHCP client list of your router. If you don’t know how to find your router’s DHCP client list, please contact your router’s customer support.</span></p><p style=\"text-align:justify\"><span style=\"text-justify:inter-ideograph\"><b><span style=\"background:white\">3.</span></b><span style=\"background:white\"> Connect your smartphone to the same Wi-Fi network as your camera and check whether you can see it in the Tapo app. If you can see it, this means the camera is unable to connect to the cloud, so you cannot access it remotely. In this case, verify whether any firewall or security settings are blocking the connection to the Cloud Server. Temporarily disable any antivirus, firewall, or security software to see if it resolves the issue.</span></span></p><p style=\"text-align:justify\"> </p><p style=\"margin-bottom:16px; text-align:justify\"><span style=\"text-justify:inter-ideograph\"><b>4.</b> Using a public DNS server may improve the connection, try changing your router's DNS server settings to 8.8.8.8. If you don't know how to do this, please contact your router's customer support.</span></p><p style=\"text-align:justify\"><span style=\"text-justify:inter-ideograph\"><b><span style=\"background:white\">5.</span></b><span style=\"background:white\"> Verify whether there are any special symbols in your Tapo account</span><span style=\"background:white\"> (</span><span style=\"background:white\">TP-Link ID</span><span style=\"background:white\">)</span><span style=\"background:white\"> password. If there are, try to remove them and make the account password simpler by only using numbers and English letters. Then reset and add the camera from the beginning again.</span></span></p><p style=\"text-align:justify\"> </p><p><b><span style=\"background:white\">To rule out potential issues caused by the router's Wi-Fi network, it is recommended to use a mobile hotspot to configure the Camera to test its functionality.</span></b></p><p> </p><p><span style=\"background:white\">To use a mobile hotspot to test the Camera's configuration, please refer to the following steps:</span></p><p> </p><p><b><span style=\"background:white\">Before beginning:</span></b><span style=\"background:white\"> We suggest having two phones. Use one phone (Phone A) to create a hotspot and use another phone (Phone B) to download the Tapo app and complete the setup process (on Phone B).</span></p><p> </p><p><b><span style=\"background:white\">Steps:</span></b></p><ol> <li><span style=\"background:white\">On Phone A, disable Wi-Fi and enable mobile data.</span></li> <li><span style=\"background:white\">On Phone A, navigate to the phone’s settings and find the "Personal Hotspot" or "Mobile Hotspot" option, ensuring that the hotspot feature is enabled. Please make sure the created hotspot operates on a 2.4GHz network.</span></li> <li><span style=\"background:white\">Set a unique name and password for the hotspot that is different from your router's Wi-Fi.</span></li> <li><span style=\"background:white\">On Phone B, download the Tapo app. Follow the app's instructions to add the device and complete the remaining setup steps as guided by the app.</span></li></ol><p> </p><p style=\"text-align:justify\"><span style=\"text-justify:inter-ideograph\"><b><span style=\"background:white\">if the issue persists after the above suggestions, please contact </span></b><a href=\"https://www.tp-link.com/support/contact-technical-support/\"><b><span style=\"background:white\">TP-Link technical support</span></b></a><b><span style=\"background:white\"> with the following information:</span></b></span></p><p style=\"text-align:justify\"> </p><p style=\"text-align:justify; text-indent:.5in\"><span style=\"text-justify:inter-ideograph\"><span style=\"background:white\">1) Your TP-Link ID or cloud account email address.</span></span></p><p style=\"text-align:justify; text-indent:.5in\"><span style=\"text-justify:inter-ideograph\"><span style=\"background:white\">2) The model number and MAC address of your TP-Link Camera.</span></span></p><p style=\"text-align:justify; text-indent:.5in\"><span style=\"text-justify:inter-ideograph\"><span style=\"background:white\">3) The model number of your Wi-Fi router.</span></span></p><p style=\"text-align:justify; text-indent:.5in\"><span style=\"text-justify:inter-ideograph\"><span style=\"background:white\">4) Whether you have tried all the suggestions listed above or not. If yes, what were the results?</span></span></p><p style=\"text-align:justify; text-indent:.5in\"> </p><p style=\"margin-bottom:8px\"> </p>" } }, { "@type": "Question", "name": "Where can I find detection recordings of Tapo&Kasa cameras on the Tapo app?", "acceptedAnswer": { "@type": "Answer", "text": "<p><span style=\"text-justify:inter-ideograph\">This article will introduce the steps to find and watch the detection recordings of the Tapo&Kasa cameras on the Tapo app.</span></p><p style=\"margin-bottom:16px; text-align:justify\"><span style=\"text-justify:inter-ideograph\"><b>Here we take Tapo C200 as an example.</b></span></p><p style=\"margin-bottom:16px; text-align:justify\"> </p><p style=\"margin-bottom:16px; text-align:justify\"><span style=\"text-justify:inter-ideograph\"><b>Step 1. </b></span></p><p style=\"margin-bottom:16px; text-align:justify\"><span style=\"text-justify:inter-ideograph\">On the <b>Home</b> page of the Tapo app:</span></p><ul> <li style=\"margin-bottom:16px; text-align:justify\"><span style=\"text-justify:inter-ideograph\">Click on the camera model to go to the <b>Live View</b> page.</span></li> <li style=\"margin-bottom:16px; text-align:justify\"><span style=\"text-justify:inter-ideograph\">Tap the settings icon at the top right corner to go to the <b>Device Settings</b> page.</span></li> <li style=\"margin-bottom:16px; text-align:justify\"><span style=\"text-justify:inter-ideograph\">Click on <b>Detection</b> to check if the related detection types are enabled. For example, please enable <b>Motion Detection</b> if you want the camera to record motion events.</span></li></ul><p style=\"margin-bottom:16px; text-align:justify\"><span style=\"color:#1072ae;\">Note: Different camera models support different detection types.</span></p><p style=\"margin-bottom:16px; text-align:justify\"><img height=\"532\" src=\"https://static.tp-link.com/upload/faq/image-20230913142310-38_20230913062311a.png\" width=\"241\" /><img height=\"532\" src=\"https://static.tp-link.com/upload/faq/image-20230913142310-39_20230913062311y.png\" width=\"245\" /></p><p style=\"margin-bottom:16px; text-align:justify\"><span style=\"text-justify:inter-ideograph\"><b>Step 2. </b></span></p><p style=\"margin-bottom:16px; text-align:justify\"><span style=\"text-justify:inter-ideograph\">On the <b>Live View</b> page, tap <b>Playback & Download</b> to view detection recordings.</span></p><p style=\"margin-bottom:16px; text-align:justify\"><img height=\"532\" src=\"https://static.tp-link.com/upload/faq/image-20230913142310-40_20230913062311n.png\" width=\"247\" /></p><p style=\"margin-bottom:16px; text-align:justify\"><span style=\"text-justify:inter-ideograph\"><b>For Cloud Videos:</b></span></p><p style=\"margin-bottom:16px; text-align:justify\"><span style=\"text-justify:inter-ideograph\">If you have subscribed to the <b>Tapo/Kasa Care</b> service, please tap the <b>Cloud</b> icon and select the <b>date</b> to find the detection recordings you want.</span></p><p style=\"margin-bottom:16px; text-align:justify\"><img height=\"532\" src=\"https://static.tp-link.com/upload/faq/image-20230913142310-41_20230913062311r.png\" width=\"248\" /><img height=\"532\" src=\"https://static.tp-link.com/upload/faq/image-20230913142310-42_20230913062311w.png\" width=\"247\" /></p><p style=\"margin-bottom:16px; text-align:justify\"><span style=\"text-justify:inter-ideograph\">Tap the <b>three dots icon</b> at the top right corner, you have <b>Filter</b>, <b>Select</b>, and <b>Auto-Save to Phone</b> options.</span></p><p style=\"margin-bottom:16px; text-align:justify\"><span style=\"text-justify:inter-ideograph\"><b>Filter</b>: it helps you to filter the recordings according to the detection type.</span></p><p style=\"margin-bottom:16px; text-align:justify\"><span style=\"text-justify:inter-ideograph\"><b>Select</b>: it helps you to select the recordings to delete.</span></p><p style=\"margin-bottom:16px; text-align:justify\"><span style=\"text-justify:inter-ideograph\"><b>Auto-Save to Phone</b>: it will automatically save photos and videos you take to your phone’s album once enabled.</span></p><p style=\"margin-bottom:16px; text-align:justify\"><img height=\"532\" src=\"https://static.tp-link.com/upload/faq/image-20230913142310-43_20230913062312b.png\" width=\"245\" /></p><p style=\"margin-bottom:16px; text-align:justify\"><span style=\"color:#1072ae;\">Note: You can also watch the cloud detection recordings on the Tapo app><b>Cameras tab</b>><b>Activity Center</b>, the Activity Center will show all your cameras detection recordings.</span></p><p style=\"margin-bottom:16px; text-align:justify\"><img height=\"532\" src=\"https://static.tp-link.com/upload/faq/image-20230913142310-44_20230913062312l.png\" width=\"248\" /></p><p style=\"margin-bottom:16px; text-align:justify\"><span style=\"text-justify:inter-ideograph\"><b>For Local Videos:</b></span></p><p style=\"margin-bottom:16px; text-align:justify\"><span style=\"text-justify:inter-ideograph\">If you have inserted a microSD card into the camera, please go to the camera’s <b>Device Settings</b>><b>Storage & Recording</b> page to confirm the <b>microSD Card Recording</b> feature is enabled. Then the camera detection recordings will be stored on the microSD card.</span></p><p style=\"margin-bottom:16px; text-align:justify\"><img height=\"532\" src=\"https://static.tp-link.com/upload/faq/image-20230913142310-45_20230913062312k.png\" width=\"243\" /><img height=\"532\" src=\"https://static.tp-link.com/upload/faq/image-20230913142310-46_20230913062312e.png\" width=\"245\" /></p><p style=\"margin-bottom:16px; text-align:justify\"><span style=\"text-justify:inter-ideograph\">On the camera’s <b>Live View</b>><b>Playback & Download</b>><b>Playback</b> page, tap the SD Card icon, select the date, and then you can drag the timeline to find the detection recordings you want to view. </span></p><p style=\"margin-bottom:16px; text-align:justify\"><span style=\"color:#1072ae;\">Note: Different detection recordings have different colors.</span></p><p style=\"margin-bottom:16px; text-align:justify\"><span style=\"text-justify:inter-ideograph\">If you tap the three dots icon at the top right corner, you will see <b>Auto-Save to Phone</b> feature.</span></p><p style=\"margin-bottom:16px; text-align:justify\"><img height=\"532\" src=\"https://static.tp-link.com/upload/faq/image-20230913142310-47_20230913062312p.png\" width=\"248\" /></p><p style=\"margin-bottom:16px; text-align:justify\"><span style=\"text-justify:inter-ideograph\"> </span></p><p style=\"text-align:justify; margin-bottom:11px\"><span style=\"text-justify:inter-ideograph\"><b>Get to know more details of each function and configuration please go to </b><a href=\"http://www.tp-link.com/download-center.html\"><b>Download Center</b></a><b> to download the manual of your product.</b></span></p><p style=\"margin-bottom:11px\"> </p>" } }, { "@type": "Question", "name": "How to update the firmware of the Tapo&Kasa devices on the Tapo App", "acceptedAnswer": { "@type": "Answer", "text": "<p style=\"margin-bottom:16px\">The firmware of the TP-Link smart devices can only be updated by using the TP-Link App. Here we introduce the method to update the firmware via the Tapo app, and please make sure you’ve downloaded this app before continuing.<img alt=\"https://static.tp-link.com/upload/faq/image_20221116095321x.png\" src=\"https://static.tp-link.com/upload/faq/image_20221116095321x.png\" style=\"width:627px; height:260px\" /></p><p style=\"margin-bottom:16px\"><b>Before you begin:</b></p><ul> <li style=\"margin-bottom:16px\">Please log into the Tapo app with your cloud account and make sure you can control your smart devices.</li> <li style=\"margin-bottom:16px\">Please note that do not power off your smart device during the update.</li></ul><p style=\"margin-bottom:16px\"> </p><p style=\"margin-bottom:11px\"><b><span style=\"letter-spacing:.5pt\">Method1:</span></b></p><p style=\"margin-bottom:11px\"><b><span style=\"letter-spacing:.5pt\">Here we take the Tapo P110 as an example.</span></b></p><p style=\"margin-bottom:11px\"><b><span style=\"background:white\"><span style=\"letter-spacing:.5pt\">Step 1.</span></span></b></p><p style=\"margin-bottom:11px\"><span style=\"background:white\"><span style=\"letter-spacing:.5pt\">On the <b>Home</b> page, tap on your plug model card to go to the plug control panel.</span></span></p><p style=\"margin-bottom:11px\">Tap the icon at the top right corner to go to the <b>Device Settings</b> page.</p><p style=\"margin-bottom:11px\"><img height=\"532\" src=\"https://static.tp-link.com/upload/faq/image-20230912173639-53_20230912093640h.png\" width=\"247\" /><img height=\"532\" src=\"https://static.tp-link.com/upload/faq/image-20230912173639-54_20230912093640h.png\" width=\"246\" /></p><p style=\"margin-bottom:11px\"><b><span style=\"background:white\"><span style=\"letter-spacing:.5pt\">Step 2. </span></span></b></p><p style=\"margin-bottom:11px\"><span style=\"background:white\"><span style=\"letter-spacing:.5pt\">You can tap <b>Firmware Update</b> on the Device Settings page to check for updating the firmware and customizing <b>Auto Update Time</b>.</span></span></p><p style=\"margin-bottom:11px\"><span style=\"color:#1072ae;\"><span style=\"background:white\"><span style=\"letter-spacing:.5pt\">Note:</span></span></span></p><ul> <li style=\"margin-bottom:11px\"><span style=\"color:#1072ae;\"><span style=\"background:white\"><span style=\"letter-spacing:.5pt\">Not all smart devices support the Auto Update feature.</span></span></span></li> <li style=\"margin-bottom:11px\"><span style=\"color:#1072ae;\"><span style=\"background:white\"><span style=\"letter-spacing:.5pt\">You can turn off the Auto Update feature according to your needs.</span></span></span></li></ul><p style=\"margin-bottom:11px\"><img height=\"532\" src=\"https://static.tp-link.com/upload/faq/image-20230912173639-55_20230912093640r.png\" width=\"252\" /><img height=\"532\" src=\"https://static.tp-link.com/upload/faq/image-20230912173639-56_20230912093640z.png\" width=\"249\" /><img height=\"532\" src=\"https://static.tp-link.com/upload/faq/image-20230912173639-57_20230912093641f.png\" width=\"247\" /></p><p style=\"margin-bottom:11px\"> </p><p style=\"margin-bottom:11px\"><b><span style=\"background:white\"><span style=\"letter-spacing:.5pt\">Method 2:</span></span></b></p><p style=\"margin-bottom:11px\"><span style=\"background:white\"><span style=\"letter-spacing:.5pt\">Please go to<b> Me> Firmware Update</b> to check for updates or update the firmware.</span></span></p><p style=\"margin-bottom:11px\"><img height=\"532\" src=\"https://static.tp-link.com/upload/faq/image-20230912173639-58_20230912093641y.png\" width=\"247\" /><img height=\"532\" src=\"https://static.tp-link.com/upload/faq/image-20230912173639-59_20230912093641t.png\" width=\"247\" /></p><p style=\"margin-bottom:11px\"> </p><p style=\"text-align:justify; margin-bottom:11px\"><span style=\"text-justify:inter-ideograph\"><b>Get to know more details of each function and configuration please go to </b><a href=\"http://www.tp-link.com/download-center.html\"><b>Download Center</b></a><b> to download the manual of your product.</b></span></p><p style=\"margin-bottom:11px\"> </p>" } }, { "@type": "Question", "name": "How to remove my Tapo&Kasa smart device when it is offline", "acceptedAnswer": { "@type": "Answer", "text": "<p align=\"left\" style=\"text-align:left\">This article will introduce how to remove offline devices on the Tapo app.</p><p align=\"left\" style=\"text-align:left\"> </p><p align=\"left\" style=\"text-align:left\"><b>Here we take the HS110 as an example.</b></p><p align=\"left\" style=\"text-align:left\">On the <b>Home</b> page, long tap on the HS110 model card to select it.</p><p align=\"left\" style=\"text-align:left\">Then tap the <img src=\"https://static.tp-link.com/upload/faq/image-20230912173411-50_20230912093412w.png\" style=\"width: 20px; height: 17px;\" /> icon on the model card to remove the HS110 from your TP-Link account (TP-Link ID).</p><p style=\"margin-bottom:16px; text-align:justify\"><img height=\"532\" src=\"https://static.tp-link.com/upload/faq/image-20230912173411-51_20230912093412t.png\" width=\"251\" /><img height=\"532\" src=\"https://static.tp-link.com/upload/faq/image-20230912173411-52_20230912093412e.png\" width=\"254\" /></p><p style=\"text-align:justify\"><b>Get to know more details of each function and configuration please go to </b><a href=\"http://www.tp-link.com/download-center.html\"><b>Download Center</b></a><b> to download the manual of your product.</b></p><p style=\"text-align:justify\"> </p>" } }, { "@type": "Question", "name": "How to use the Pan & Tilt function of the Tapo / Kasa cameras on the Tapo App", "acceptedAnswer": { "@type": "Answer", "text": "<p style=\"text-align:justify\">This article will show you how to use the Pan & Tilt function of the Tapo/Kasa cameras on the Tapo app.</p><p style=\"text-align:justify\"> </p><p style=\"text-align:justify\">Here we take the Tapo C200 as an example.</p><p style=\"text-align:justify\">On the Tapo app > <b>Home</b> page > tap your camera model card > tap <b>Pan & Tilt</b> to enter the control page.</p><p style=\"text-align:justify\"><img src=\"https://static.tp-link.com/upload/faq/image-20240417111327-1_20240417031330o.png\" style=\"width: 300px; height: 650px;\" /> <img src=\"https://static.tp-link.com/upload/faq/image-20240417111327-2_20240417031329g.png\" style=\"width: 300px; height: 651px;\" /></p><p style=\"text-align:justify\"> </p><h2 style=\"text-align: justify;\"><b>Pan & Tilt feature</b></h2><p style=\"text-align:justify\">Tap on the Pan & Tilt to control your camera to move.</p><p style=\"text-align:justify\">Tap the Settings icon to set how many degrees the camera will move per tap of the Pan & Tilt.</p><p style=\"text-align:justify\"><img src=\"https://static.tp-link.com/upload/faq/image-20240417111327-3_20240417031329x.png\" style=\"width: 300px; height: 644px;\" /> <img src=\"https://static.tp-link.com/upload/faq/image-20240417111327-4_20240417031329m.png\" style=\"width: 300px; height: 650px;\" /></p><p style=\"text-align:justify\"> </p><h2 style=\"text-align: justify;\"><b>Patrol feature</b></h2><p style=\"text-align:justify\">Click <b>Vertical Patrol</b> or <b>Horizontal Patrol</b> to make the camera patrol vertically or horizontally once.</p><p style=\"text-align:justify\"><img src=\"https://static.tp-link.com/upload/faq/image-20240417111327-5_20240417031329x.png\" style=\"width: 300px; height: 650px;\" /> <img src=\"https://static.tp-link.com/upload/faq/image-20240417111327-6_20240417031329c.png\" style=\"width: 300px; height: 650px;\" /></p><p style=\"text-align:justify\"> </p><h2 style=\"text-align: justify;\"><b>Mark position</b></h2><p style=\"text-align:justify\">Tap to mark your current position, and then you can quickly rotate your camera to the marked direction with just a tap.</p><p style=\"text-align:justify\"><img src=\"https://static.tp-link.com/upload/faq/image-20240417111327-7_20240417031329g.png\" style=\"width: 300px; height: 650px;\" /> <img src=\"https://static.tp-link.com/upload/faq/image-20240417111327-8_20240417031329w.png\" style=\"width: 300px; height: 650px;\" /></p><p style=\"text-align:justify\"> </p><p style=\"text-align:justify\"><b>Get to know more details of each function and configuration please go to </b><a href=\"http://www.tp-link.com/download-center.html\"><b>Download Center</b></a><b> to download the manual of your product.</b></p><p style=\"text-align:justify\"> </p>" } } ] } </script>  </body> </html>

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Tapo C210 | Pan/Tilt Home Security Wi-Fi Camera | Tapo