Programme 芦聽transparence sur la qualit茅 et l鈥檈fficacit茅 des services publics聽禄 - Programme Transparence - Politique qualit茅 de la pr茅fecture - Publications

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id="1ed724b32a7d1179a4dfaa9b7d284ecb" class="fr-breadcrumb__link breadcrumb-item-link" aria-current="page"> Programme 芦聽transparence sur la qualit茅 et l鈥檈fficacit茅 des services publics聽禄 </a> </li> </ol> </div> </nav> </div> <main role="main"> <div class="fr-container" id="main">  <div class="fr-grid-row fr-grid-row--gutters"> <div class="fr-col-12 fr-col-md-8"> <h1 class=""> Programme 芦聽transparence sur la qualit茅 et l鈥檈fficacit茅 des services publics聽禄 </h1> <div class="fr-grid-row fr-mb-2w"> <div class="fr-col-5 fr-col-md-6"> <div id=b9932a2753d68c37c153be776cd794f5 class="fr-tag"> <span class="fr-displayed-lg">Mis 脿 jour le </span><span>05/11/2024</span> </div> </div> </div> <div class="fr-grid-row fr-grid-row--center"> <div class="fr-col-12 fr-col-sm-8"> <figure class="fr-content-media" style="width:334px;" role="group"> <div class="fr-content-media__img"> <img class="fr-responsive-img" src="/var/ezwebin_site/storage/images/publications/politique-qualite-de-la-prefecture/programme-transparence/programme-transparence-sur-la-qualite-et-l-efficacite-des-services-publics/183214-29-fre-FR/Programme-transparence-sur-la-qualite-et-l-efficacite-des-services-publics_large.png" alt="" style="aspect-ratio: 1.7765957446809;" /> </div> </figure> </div> </div> <div class="fr-text--lead"> <p class=" text-justify">Dans le cadre du programme Action publique 2022 visant 脿 transformer en profondeur l鈥檃ction publique de l鈥櫭塼at, le Gouvernement s鈥檈st fix茅, parmi plusieurs objectifs prioritaires, celui d鈥檃m茅liorer la qualit茅 des services publics, en d茅veloppant une relation de confiance entre les usagers et des administrations engag茅es 脿 d茅livrer une information plus transparente sur la qualit茅 de leurs services.</p> </div> <p class=" text-justify">Ce sont toutes les administrations en relation avec les usagers qui publieront des indicateurs de r茅sultats refl茅tant la satisfaction des usagers. Au sein du minist猫re de l鈥檌nt茅rieur, ce sont 4 068 unit茅s de la gendarmerie nationale en contact direct avec le public, 558 commissariats, 333 pr茅fectures et sous-pr茅fectures qui vont ainsi donner 脿 voir les r茅sultats de leurs indicateurs, par le biais d鈥檜n affichage dans les halls d鈥檃ccueil du public mais 茅galement gr芒ce 脿 une large diffusion sur internet.</p><p class=" text-justify">Dans le d茅partement de la Haute-Vienne, la pr茅fecture, les sous-pr茅fectures de Bellac et de Rochechouart, les 4 services de police et les 30 services de la gendarmerie nationale accueillant du public se sont engag茅s dans le programme 芦 transparence sur la qualit茅 et l鈥檈fficacit茅 des services publics 禄. </p><h4>Les r茅sultats pour la pr茅fecture de la Haute-Vienne (3猫me trimestre 2024)</h4> <div class=""> <figure id=63687e90a56e2114e08056d48f9fcec0 role="group" class="fr-content-media embed-image" style="width:523px;"> <div class="fr-content-media__img"> <img class="fr-responsive-img" src="/var/ezwebin_site/storage/images/publications/politique-qualite-de-la-prefecture/programme-transparence/programme-transparence-sur-la-qualite-et-l-efficacite-des-services-publics/affichetransparencepublique_t3-2024-12/384999-2-fre-FR/AfficheTransparencePublique_T3-2024-1_reference.png" alt="" style="aspect-ratio: 0.87166666666667;" /> </div> </figure></div><h4>Les r茅sultats pour le groupement de gendarmerie de la Haute-Vienne :</h4> <div class="object-center"><figure id=331f230aedb7641bc57de722d3d66a00 role="group" class="fr-content-media" style="width:800px;" aria-label="漏 "> <div class="fr-content-media__img"> <a href="/var/ezwebin_site/storage/images/publications/programme-transparence/programme-transparence-sur-la-qualite-et-l-efficacite-des-services-publics/services-publics-trimestre-4-ggd-haute-vienne-1/262200-1-fre-FR/Services-publics-Trimestre-4-GGD-Haute-Vienne-1.png" target="_blank" rel="noopener external"> <img class="fr-responsive-img" src="/var/ezwebin_site/storage/images/publications/programme-transparence/programme-transparence-sur-la-qualite-et-l-efficacite-des-services-publics/services-publics-trimestre-4-ggd-haute-vienne-1/262200-1-fre-FR/Services-publics-Trimestre-4-GGD-Haute-Vienne-1_imagelarge.png" alt="" title="Afficher l'image dans sa taille d'origine - Nouvelle fen锚tre" style="aspect-ratio: 3.8095238095238;" /> </a> </div> </figure></div> <div class="object-center"><figure id=f2749bac204b6e741d14697525b601bb role="group" class="fr-content-media" style="width:450px;" aria-label="漏 "> <div class="fr-content-media__img"> <a href="/var/ezwebin_site/storage/images/publications/programme-transparence/programme-transparence-sur-la-qualite-et-l-efficacite-des-services-publics/services-publics-trimestre-4-ggd-haute-vienne-2/262204-1-fre-FR/Services-publics-Trimestre-4-GGD-Haute-Vienne-2.png" target="_blank" rel="noopener external"> <img class="fr-responsive-img" src="/var/ezwebin_site/storage/images/publications/programme-transparence/programme-transparence-sur-la-qualite-et-l-efficacite-des-services-publics/services-publics-trimestre-4-ggd-haute-vienne-2/262204-1-fre-FR/Services-publics-Trimestre-4-GGD-Haute-Vienne-2_imagelarge.png" alt="" title="Afficher l'image dans sa taille d'origine - Nouvelle fen锚tre" style="aspect-ratio: 1;" /> </a> </div> </figure></div> <div class="object-center"><figure id=15c6c611dac33f75ac586433e9e5c038 role="group" class="fr-content-media" style="width:800px;" aria-label="漏 "> <div class="fr-content-media__img"> <a href="/var/ezwebin_site/storage/images/publications/programme-transparence/programme-transparence-sur-la-qualite-et-l-efficacite-des-services-publics/services-publics-trimestre-4-ggd-haute-vienne-3/262208-1-fre-FR/Services-publics-Trimestre-4-GGD-Haute-Vienne-3.png" target="_blank" rel="noopener external"> <img class="fr-responsive-img" src="/var/ezwebin_site/storage/images/publications/programme-transparence/programme-transparence-sur-la-qualite-et-l-efficacite-des-services-publics/services-publics-trimestre-4-ggd-haute-vienne-3/262208-1-fre-FR/Services-publics-Trimestre-4-GGD-Haute-Vienne-3_imagelarge.png" alt="" title="Afficher l'image dans sa taille d'origine - Nouvelle fen锚tre" style="aspect-ratio: 5.2980132450331;" /> </a> </div> </figure></div><h4>Les r茅sultats pour la Direction d茅partementale de la s茅curit茅 publique (DDSP) de la Haute-Vienne :</h4> <div class="object-center"><figure id=920ea2629305169c6e29e432af71b7b5 role="group" class="fr-content-media" style="width:799px;" aria-label="漏 "> <div class="fr-content-media__img"> <a href="/var/ezwebin_site/storage/images/publications/politique-qualite-de-la-prefecture/programme-transparence/programme-transparence-sur-la-qualite-et-l-efficacite-des-services-publics/1/352598-1-fre-FR/1.png" target="_blank" rel="noopener external"> <img class="fr-responsive-img" src="/var/ezwebin_site/storage/images/publications/politique-qualite-de-la-prefecture/programme-transparence/programme-transparence-sur-la-qualite-et-l-efficacite-des-services-publics/1/352598-1-fre-FR/1_imagelarge.png" alt="" title="Afficher l'image dans sa taille d'origine - Nouvelle fen锚tre" style="aspect-ratio: 2.4434250764526;" /> </a> </div> </figure></div> <div class="object-center"><figure id=a73829ab3924cd5e6675f3fbc0f6ecbb role="group" class="fr-content-media" style="width:531px;" aria-label="漏 "> <div class="fr-content-media__img"> <a href="/var/ezwebin_site/storage/images/publications/politique-qualite-de-la-prefecture/programme-transparence/programme-transparence-sur-la-qualite-et-l-efficacite-des-services-publics/2/352602-1-fre-FR/2.png" target="_blank" rel="noopener external"> <img class="fr-responsive-img" src="/var/ezwebin_site/storage/images/publications/politique-qualite-de-la-prefecture/programme-transparence/programme-transparence-sur-la-qualite-et-l-efficacite-des-services-publics/2/352602-1-fre-FR/2_imagelarge.png" alt="" title="Afficher l'image dans sa taille d'origine - 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