MobileHelp | DigitalUs Agency

<!DOCTYPE html>   <html lang="en" class="no-js"> <head> <title> MobileHelp | DigitalUs Agency </title> <meta name="keywords" content=""> <meta content="Solodev" name="author"> <meta name="description" content=""> <meta name="title" content="MobileHelp | DigitalUs Agency"> <meta name="https" content="0"> <meta name="DC.Date" content="2018-03-16T11:36:21-04:00"> <meta content="http://www.digitalus.com/work/industries/healthcare/mobilehelp.html" property="og:url"> <meta content="website" property="og:type"> <meta content="MobileHelp | DigitalUs Agency" property="og:title"> <meta content="" property="og:description"> <meta http-equiv="Content-Type" content="text/html; charset=utf-8"> <link href="//www.digitalus.com/work/industries/2014208-mobilehelp.html" rel="canonical"> <meta charset="UTF-8"> <meta http-equiv="X-UA-Compatible" content="IE=edge"> <meta name="viewport" content="width=device-width, initial-scale=1, maximum-scale=1"> <meta name="format-detection" content="telephone=no"> <link rel="shortcut icon" href="/favicon.ico"> <meta name="p:domain_verify" content="1edd7dc156aef3616e9a847f39a5e247”> <script>  <script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-5T89KKW');</script>  <style type="text/css"> body { padding:0; margin:0; } </style> <link href="https://www.digitalus.com" hreflang="en-us" rel="alternate"> <link href="/_resources/favicons/apple-touch-icon-57x57.png" rel="apple-touch-icon" sizes="57x57"> <link href="/_resources/favicons/apple-touch-icon-60x60.png" rel="apple-touch-icon" sizes="60x60"> <link href="/_resources/favicons/apple-touch-icon-72x72.png" rel="apple-touch-icon" sizes="72x72"> <link href="/_resources/favicons/apple-touch-icon-76x76.png" rel="apple-touch-icon" sizes="76x76"> <link href="/_resources/favicons/apple-touch-icon-114x114.png" rel="apple-touch-icon" sizes="114x114"> <link href="/_resources/favicons/apple-touch-icon-120x120.png" rel="apple-touch-icon" sizes="120x120"> <link href="/_resources/favicons/apple-touch-icon-144x144.png" rel="apple-touch-icon" sizes="144x144"> <link href="/_resources/favicons/apple-touch-icon-152x152.png" rel="apple-touch-icon" sizes="152x152"> <link href="/_resources/favicons/apple-touch-icon-180x180.png" rel="apple-touch-icon" sizes="180x180"> <link href="/_resources/favicons/favicon-32x32.png" rel="icon" sizes="32x32" type="image/png"> <link href="/_resources/favicons/favicon-194x194.png" rel="icon" sizes="194x194" type="image/png"> <link href="/_resources/favicons/favicon-96x96.png" rel="icon" sizes="96x96" type="image/png"> <link href="/_resources/favicons/android-chrome-192x192.png" rel="icon" sizes="192x192" type="image/png"> <link href="/_resources/favicons/favicon-16x16.png" rel="icon" sizes="16x16" type="image/png"> <link href="/_resources/favicons/manifest.json" rel="manifest"> <link href="/_resources/favicons/favicon.ico" rel="shortcut icon"> <meta content="#2d89ef" name="msapplication-TileColor"> <meta content="/_resources/favicons/mstile-144x144.png" name="msapplication-TileImage"> <meta content="/_resources/favicons/browserconfig.xml" name="msapplication-config"> <meta content="#ffffff" name="theme-color"> <link rel="stylesheet" type="text/css" href="/_resources/fonts/fonts.css"> <link href="https://fonts.googleapis.com/css?family=Oswald:400,700" rel="stylesheet" type="text/css"> <link href="/_resources/css/app.min.css" rel="stylesheet" type="text/css"> <link href="_resources/css/validationEngine.jquery.css" media="screen" rel="stylesheet" type="text/css"> </head> <body class="cssAnimate">  <noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-5T89KKW" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript>   <script src="//code.jquery.com/jquery-1.11.3.min.js" type="text/javascript"> </script><script src="/_resources/js/app.min.js" type="text/javascript"> </script><script src="/_resources/js/plugins/echo.min.js" type="text/javascript"> </script> <div class="sideNav"> <div class="sideNav-inner"> <div class="sideNav-top"> <a onclick="documentTrack('/');" href="/" class="sideNav-logo"><img alt="Logo DigitalUs" src="/_resources/images/content/digitalus-logo-rightnav.png"></a> <img alt="Cross" id="cross-icon" src="/_resources/images/cross.png"> <div class="clearfix"></div> </div> <div class="sideNav-middle"> <nav> <ul class="sideNavigation"> <li> <a onclick="documentTrack('/what-we-do/');" href="/what-we-do/">what we do</a> </li> <li> <a onclick="documentTrack('/work/');" href="/work/">our work</a> </li> <li> <a onclick="documentTrack('/company/');" href="/company/">company</a> </li> <li> </li> </ul><a onclick="documentTrack('/contact/');" class="btn btn-blue btn-default--type2" href="mailto:info@digitalus.com">Hire Us</a> <ul class="sideNavigation sideNavigation--small"> <li> <a onclick="documentTrack('/contact/');" href="mailto:info@digitalus.com">contact us</a> </li> </ul> </nav> </div> <div class="sideNav-bottom"> <ul class="socials socials--big"> <li> <a onclick="documentTrack('//www.facebook.com/digitalUs-793494087435234');" href="//www.facebook.com/digitalUs-793494087435234" target="_blank"><i class="icon-facebook"></i></a> </li> <li> <a onclick="documentTrack('//www.instagram.com/digitalusagency/');" href="//www.instagram.com/digitalusagency/" target="_blank"><i class="fa fa-instagram"></i></a> </li> <li> <a onclick="documentTrack('//twitter.com/digitalusagency/');" href="//twitter.com/digitalusagency/" target="_blank"><i class="icon-twitter"></i></a> </li> <li> <a onclick="documentTrack('//medium.com/@DigitalUs');" href="//medium.com/@DigitalUs" target="_blank"><i class="fa fa-medium"></i></a> </li> </ul> <div class="sideNav-address"> <span>DigitalUs</span><br> <a onclick="documentTrack('mailto:info@digitalus.com');" href="mailto:info@digitalus.com">info@digitalus.com</a><br> <a onclick="documentTrack('tel:4079308965');" href="tel:4079308965">407-930-8965</a> </div> </div> </div> </div> <div class="main-navigation transparent-navigation"> <nav class="navbar navbar-default"> <div class="container"> <div class="navbar-header"> <a onclick="documentTrack('/');" class="navbar-brand" href="/"><img src="/_resources/images/content/logo-digital-us-small.png" alt="Logo DigitalUS"></a> </div> <ul class="nav navbar-nav navbar-right"> <li> <a onclick="documentTrack('/what-we-do/');" href="/what-we-do/">what we do</a> </li> <li> <a onclick="documentTrack('/work/');" href="/work/">our work</a> </li> <li class="active"> <a onclick="documentTrack('/contact/');" href="mailto:info@digitalus.com">hire us</a> </li> </ul> <div id="bar-icon" class="bar-icon"> <i class="fa fa-bars text-white"></i> </div> </div> </nav> </div> <div class="dynamicDiv" id="dd.0.0"> <div id="work-detail-page"> <section class="header-section header-section-img js-background"> <div class="header-section-bar noimage" style="background: url('/_resources/images/content/careers-hero.jpg') center/cover no-repeat !important;"> <div class="container"> <div class="header-text"> <div class="row"> <div class="col-lg-5 col-sm-6"> <span class="top-header-text">Our Work</span> <h1 class="special-header special-header-bigger"> MobileHelp </h1> </div> </div> <div class="row"> <div class="col-lg-6"> <p class=""> MobileHelp uses technology to help people live independently and safely without fear and the interactive site allows users to quickly compare models and features before purchasing. </p> </div> </div> </div> </div> </div> </section> <section class="normal-section-mobile"> <div class="container"> <div class="row"> <div class="col-lg-9 col-md-8"> <div class="workDetails"> <div class="slider-nav"> <div class="item"> <img alt="mobilehelp-mockup-all.jpg" src="/_resources/images/managers/25/urlt/mobilehelp-mockup-all.jpg"> </div> <div class="item"> <img alt="laptop-iphone-mobilehelp.jpg" src="/_resources/images/managers/25/urlt/laptop-iphone-mobilehelp.jpg"> </div> <div class="item"> <img alt="laptop-accessories.jpg" src="/_resources/images/managers/25/urlt/laptop-accessories.jpg"> </div> <div class="item"> <img alt="mobilehelp-mockup-devices.jpg" src="/_resources/images/managers/25/urlt/mobilehelp-mockup-devices.jpg"> </div> <div class="item"> <img alt="Screen-Shot-2016-03-30-at-12.20.45-PM.jpg" src="/_resources/images/managers/25/urlt/Screen-Shot-2016-03-30-at-12.20.45-PM.jpg"> </div> </div> </div> </div> <div class="col-lg-3 col-md-4"> <div class="workDetails workDetails-sidebar"> <img alt="mh-logo.png" src="/_resources/images/managers/25/urlt/mh-logo.png"> <h3> Client </h3><small>MobileHelp</small> <h3> Client since </h3><small>2015</small><br> <p> MobileHelp is America’s leading provider of Mobile-Personal Emergency Response System technology and turned to DigitalUs for a new e-commerce focused website to help the company grow. MobileHelp has a reputation for quality and affordable solutions for personal protection and peace-of-mind in or away from home. MobileHelp’s devices are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking for expedited personal emergency assistance. </p><a onclick="recordOutboundLink(this,'Outbound_Links','www.mobilehelp.com');" class="workDetails-link" href="http://www.mobilehelp.com" target="_blank"><i class="icon-link-ext"></i><span>Visit website</span></a> </div> </div> </div> <div class="tabs-wrapper"> <div class="row"> <div class="col-md-3"> <ul class="nav nav-tabs normal-tabs-nav text-center-sm" role="tablist"> <li class="active" role="presentation"> <a onclick="documentTrack('#opportunity');" aria-controls="opportunity" data-toggle="tab" href="#opportunity" role="tab">Opportunity</a> </li> <li class="" role="presentation"> <a onclick="documentTrack('#solution');" aria-controls="solution" data-toggle="tab" href="#solution" role="tab">Solution</a> </li> <li class="" role="presentation"> <a onclick="documentTrack('#success');" aria-controls="success" data-toggle="tab" href="#success" role="tab">Success</a> </li> </ul> </div> <div class="col-md-6"> <div class="tab-content normal-tabs-content"> <div class="tab-pane fade in active" id="opportunity" role="tabpanel"> <p> The website is the primary outlet for sales and is essential to MobileHelp’s success. The project showcased the programming expertise of the DigitalUs team because it is so heavily integrated with external technology. </p> <p> After outgrowing its previous website, MobileHelp required an overhaul of its online presence that included: </p> <ul> <li>A CMS Platform that enabled the MobileHelp marketing team to control the user experience from end to end; </li> <li>Site migration to new, secure servers in the Amazon Web Services (AWS) Cloud; </li> <li>Comprehensive shopping cart integrated with e-commerce API; </li> <li>Multiple contact forms with CRM connection for lead tracking; </li> <li>Multiple contact forms with CRM connection for lead tracking; </li> <li>Ability for customers to easily submit testimonials; </li> <li>Ability to launch and track marketing campaigns for different products. </li> </ul> </div> <div class="tab-pane fade in" id="solution" role="tabpanel"> <p> With complex integration requirements, DigitalUs chose to leverage the robust enterprise content management system, Solodev CMS 8, to meet all project needs. </p> <p> With a detailed and agreed upon precise project plan in place, DigitalUs immediately set to work on this tremendous undertaking which lasted more than three months and included custom application development, CMS deployment, content migration, CRM integration and API integration. </p> <p> MobileHelp used an in-house designer and DigitalUs was able to quickly convert the 24 different page designs into separate page templates and begin the process of content migration. DigitalUs also used Solodev CMS 8 to build custom modules, called managers, for MobileHelp to keep the site fresh and engage users: </p> <ul> <li>News Manager </li> <li>FAQ Manager </li> <li>Homepage Slider Manager </li> <li>Press Release Manager </li> <li>Testimonials Manager </li> </ul>  <p> The highly visual and dynamic site includes a system carousel that showcases different products and the interactive risk assessment quiz helps site visitors make the appropriate product selection. </p> <p> The site includes four separate custom contact forms. Some are integrated with MobileHelp’s CRM while others trigger workflow scenarios requiring follow up from MobileHelp. Testimonials from MobileHelp customers are input through front-end website form submissions and when approved by MobileHelp staff are immediately displayed on the site. </p> <p> In partnership with Amazon Web Services (AWS), DigitalUs used the “All-in AWS” Solodev CMS platform, to create a rock-solid hosting infrastructure. Solodev CMS and the AWS Cloud provide MobileHelp with the security, scalability and server configuration required to rapidly scale as required. </p> </div> <div class="tab-pane fade in" id="success" role="tabpanel"> <p> DigitalUs went above and beyond the stated requirements to ensure a successful website deployment and it paid off. The integrated contact forms ensure a steady stream of leads for MobileHelp to target, while the custom shopping cart provides a seamless purchasing process for customers. </p> <p> MobileHelp can keep site visitors informed with details of the latest happenings through the posting of press releases along with print and video news stories. The marketing team can rapidly deploy new site content in conjunction with marketing initiatives and easily make changes to the existing product line as upgrades are rolled out. </p> </div> </div> </div> </div> </div> </div> </section> </div> </div> <div class="dynamicDiv" id="dd.0.1"> <section class="normal-section normal-section-mobile d-none"> <div class="container"> <h2 class="special-header special-header-line"> Resources </h2> <div class="row"> <div class="col-sm-3"> <div class="imageBox" onclick="location.href = '/resources/news/digitalus-listed-as-top-web-design-agency-in-orlando.html'"> <img alt="DigitalUs Listed as Top Web Design Agency in Orlando " src="/_resources/images/managers/38/urlt/news-generic-1.png"> <span class="imageBox-tag imageBox-tag--teal">news</span> <h3 class="imageBox-header"> DigitalUs Listed as Top Web Design Agency in Orlando </h3> </div> </div> <div class="col-sm-3"> <div class="imageBox" onclick="location.href = '/resources/news/digitalus-nominated-for-webby-award-for-best-association-website.html'"> <img alt="DigitalUs Nominated for Webby Award for Best Association Website" src="/_resources/images/managers/38/urlt/VOTE-FDF-thumb.jpg"> <span class="imageBox-tag imageBox-tag--teal">news</span> <h3 class="imageBox-header"> DigitalUs Nominated for Webby Award for Best Association Website </h3> </div> </div> <div class="col-sm-3"> <div class="imageBox" onclick="location.href = '/resources/case-studies/decide-dekalb-website-case-study.html'"> <img alt="Decide DeKalb Website Case Study" src="/_resources/images/managers/38/urlt/DD-supporting-image.jpg"> <span class="imageBox-tag imageBox-tag--grey">case-studies</span> <h3 class="imageBox-header"> Decide DeKalb Website Case Study </h3> </div> </div> <div class="col-sm-3"> <div class="imageBox" onclick="location.href = '/resources/case-studies/mobilehelp-e-commerce-website-development.html'"> <img alt="MobileHelp E-Commerce Website Development" src="/_resources/images/managers/38/urlt/mobilehelp-grandmother-biking.jpg"> <span class="imageBox-tag imageBox-tag--grey">case-studies</span> <h3 class="imageBox-header"> MobileHelp E-Commerce Website Development </h3> </div> </div> </div> </div> </section> </div> <div class="dynamicDiv" id="dd.0.2"></div> <div class="dynamicDiv" id="dd.0.3"></div><script src="_resources/js/jquery.validationEngine-en.js" type="text/javascript"> </script><script src="_resources/js/jquery.validationEngine.js" type="text/javascript"> </script><script src="/_resources/js/plugins/adminValidatePrereq.js" type="text/javascript"> </script> <section class="blue-section mt-5"> <div class="container text-white text-center"> <h2 class="h1 text-white text-center marginBottom0"> Start Your Digital Journey </h2> <div class="row"> <div class="col-sm-6 col-sm-offset-3"> <div class="address text-center-sm"> <p class="text-white text-center ct-u-marginTop20 marginBottom0"> Contact us to schedule a comprehensive digital audit and analysis. </p><a onclick="documentTrack('/contact/');" href="mailto:info@digitalus.com" class="btn btn-default btn-md btn-pink ct-u-marginTop20">Get Started</a> <p class="text-white text-center ct-u-marginTop20"> The journey starts here. Join us. </p> </div> </div> </div> </div> </section> <footer class="marginTop20"> <div class="container"> <div class="row no-gutters"> <div class="col-sm-7 col-lg-9"> <div class="widget"> <br class="hidden-lg-down"> <p class="text-uppercase"> <b>Popular Topics</b> </p><br> <a onclick="documentTrack('/what-we-do/');" href="/what-we-do/">What We Do</a> | <a onclick="documentTrack('/work/#page=1&sort=start_time&order=desc');" href="/work/#page=1&sort=start_time&order=desc">Our Work</a> | <a onclick="documentTrack('/company/');" href="/company/">Company</a> | <a onclick="documentTrack('/contact/');" href="mailto:info@digitalus.com">Hire Us</a> | <a onclick="documentTrack('/contact/');" href="mailto:info@digitalus.com">Contact Us</a><br> </div> </div> <div class=" col-sm-5 col-lg-3"> <div class="footer-address"> <a onclick="documentTrack('/');" href="/"><img class="footer-logo" alt="logo" src="/_resources/images/content/logo-digital-us.png"></a> <div class="margin-top-s" id="blog-subscribe"> <div class="form-group blog-subscribe"> <div class="input-group footer-input-group text-center"> <div class="dynamicDiv" id="dd.0.4"></div> </div> </div> </div> </div> </div> </div> <div class="col-md-12"> <div class="sub-footer border-top padding-top-s margin-top-m"> <ul class="social-icons-footer text-center"> <li> <a onclick="recordOutboundLink(this,'Outbound_Links','www.facebook.com/digitalUs-793494087435234');" href="http://www.facebook.com/digitalUs-793494087435234" target="_blank"><i class="fa fa-facebook"></i> Facebook</a> </li> <li> <a onclick="documentTrack('https://twitter.com/digitalusagency/');" href="https://twitter.com/digitalusagency/" target="_blank"><i class="fa fa-twitter"></i> Twitter</a> </li> <li> <a onclick="documentTrack('https://www.instagram.com/digitalusagency/');" href="https://www.instagram.com/digitalusagency/" target="_blank"><b><i class="fa fa-instagram"></i></b> Instagram</a> </li> <li> <a onclick="documentTrack('https://medium.com/@DigitalUs');" href="https://medium.com/@DigitalUs" target="_blank"><i class="fa fa-medium"></i> Medium</a> </li> </ul> <div class="footer-contact text-center"> <a onclick="documentTrack('mailto:info@digitalus.com');" href="mailto:info@digitalus.com">info@digitalus.com</a> | <a onclick="documentTrack('tel:+1.407.930.8965');" href="tel:+1.407.930.8965">407-930-8965</a> </div> </div> </div> </div> </footer> <div class="row no-gutters"> <div class="container"> <div class="col-md-12 mb-5 mt-3 text-sm-center text-md-left"> <span class="copyright">© 2022 DigitalUs. All rights reserved worldwide.</span> </div> </div> </div><script id="__maSrc" type="text/javascript" data-pid="7410"> (function () { var d=document,t='script',c=d.createElement(t),s=(d.URL.indexOf('https:')==0?'s':''),p; c.type = 'text/java'+t; c.src = 'http'+s+'://'+s+'c.cdnma.com/apps/capture.js'; p=d.getElementsByTagName(t)[0];p.parentNode.insertBefore(c,p); }()); </script> </body> </html>

CINXE.COM

MobileHelp | DigitalUs Agency