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În cazul în care clienții întârzie cu plata, apelați la serviciul inkasso de la TIMOCOM." /> <meta property="og:type" content="website" /> <meta property="og:url" content="https://www.timocom.ro/servicii/inkasso-interna%C8%9Bional"/><meta property="og:image" content="https://timcdnprd.azureedge.net/resource/blob/475662/ae3be9b0801d95268f6cd59f9982fb2a/logo-data.png" /> <meta property="og:site_name" content="TIMOCOM" /> <!-- Google Tag Manager --> <script type="text/javascript"> // create dataLayer window.dataLayer = window.dataLayer || []; function gtag() { dataLayer.push(arguments); } // set „denied" as default for both ad and analytics storage, as well as ad_user_data and ad_personalization, gtag("consent", "default", { ad_user_data: "denied", ad_personalization: "denied", ad_storage: "denied", analytics_storage: "denied", wait_for_update: 2000 // milliseconds to wait for update }); // Enable ads data redaction by default [optional] gtag("set", "ads_data_redaction", true); </script> <script type="text/javascript"> // Google Tag Manager (function(w, d, s, l, i) { w[l] = w[l] || []; w[l].push({ 'gtm.start': new Date().getTime(), event: 'gtm.js' }); var f = d.getElementsByTagName(s)[0], j = d.createElement(s), dl = l != 'dataLayer' ? 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wordbreak ci-bulletpoints-styled ci-bulletpoints-color-white ci-numberedliststyle- ci-trimmed-paragraph"> <h4><br/>„Serviciul nostru Inkasso Internațional: este o soluție simplă pentru facturile neachitate.”</h4><h5>Avocatul Alexander Oebel, Director Debt Collection & Legal Affairs</h5> </div> <div class="m-n1 pt-3"> <a href="https://services.timocom.com/ro/comanda-inkasso" data-cif-tracking="{"uniqueTargetId":"overlay_336612_403518"}" target="_blank" class="ci-btn btn m-1 wordbreak btn-highlight ci-link-external" title=""> Comandați acum! </a> </div> </div> </div> </div> </div> </header> </div> </div> </div> </section> <section class="d-none d-md-block m-0 py-2 ci-breadcrumb bg-gray-200"> <div class="container"> <div class="row"> <div class="col-12"> <nav id="breadcrumb" aria-label="breadcrumb"> <small> <ul class="d-flex flex-col list-unstyled m-0 p-0" vocab="https://schema.org/" typeof="BreadcrumbList" aria-label="Breadcrumb navigation"> <li class="d-inline-block" 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class="container"> <div class="row justify-content-center wow fadeInUp"> <div class="col-sm-12 col-md-8 col-lg-8 col-xl-8 text-center ci-text-align-center"> <h2 class="wordbreak wordbreak"> Avantajele serviciului pe scurt </h2> </div> </div> <div class="row justify-content-center "> <div class="col col-sm-12 col-md-10 col-lg-10 col-xl-8"> <div class="d-sm-block d-md-flex flex-wrap justify-content-between col-sm-12 col-lg-12"> <div class="py-md-0 p-4 text-center p-sm-0 col-sm-12 col-md-6 col-lg-4 col-xl-4" > <div class="text-center img-fluide p-2 "> <div class="overflow-hidden ci-icon-svg ci-svg-paragraph-block color-blue mb-2"> <div class="" > <div class="ci-image-wrapper ci-image-wrapper-svg ci-icon-size-xxl"> <?xml version="1.0" encoding="UTF-8"?> <svg id="Icon" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 1000 1000"> <defs> <style> .cls-1 { fill: #0069b4; } </style> </defs> <path class="cls-1" d="M500,262.78c55.07,0,106.26,13.77,153.56,41.3,46.6,26.83,83.31,63.54,110.14,110.14,27.53,47.3,41.3,98.49,41.3,153.56s-13.77,106.26-41.3,153.56c-2.82,4.94-6.88,8.83-12.18,11.65-5.3,2.82-10.77,4.24-16.41,4.24H265.95c-6.35,0-12.18-1.41-17.47-4.24-5.3-2.82-9.35-6.71-12.18-11.65-27.53-47.3-41.3-98.49-41.3-153.56s13.77-106.26,41.3-153.56c26.83-46.6,63.54-83.31,110.14-110.14,47.3-27.53,98.49-41.3,153.56-41.3Zm235.1,440.56c24-41.66,36.01-86.84,36.01-135.56s-12.18-93.9-36.54-135.56c-24.36-41.66-57.36-74.66-99.02-99.02-41.66-24.36-86.84-36.54-135.56-36.54s-93.9,12.18-135.56,36.54c-41.66,24.36-74.66,57.36-99.02,99.02-24.36,41.66-36.54,86.84-36.54,135.56s12.36,94.25,37.07,136.61l469.15-1.06Z"/> <path class="cls-1" d="M282.22,559.94c-7.11-151.47,146.12-256.84,287.03-205.19,85.2,29.84,146.24,114.71,149.11,205.2h-72.4c1.32-21.26-1.5-42.88-8.58-63.42-21.51-64.51-84.88-111.24-153.14-114.35-101.5-6.49-189.52,76.51-193.81,177.77h-8.21Z"/> <path class="cls-1" d="M722.9,598.02c.02-4.64-1.66-8.66-5.05-12.06-3.39-3.4-7.58-5.14-12.57-5.22l-140.67,1.2c-2.99-12.63-9.49-23.49-19.48-32.59-9.99-9.1-21.61-14.7-34.86-16.81-18.82-3-35.71,.93-50.67,11.77-14.95,10.85-23.93,25.68-26.92,44.51-3,18.83,.93,35.71,11.77,50.67,10.85,14.95,25.33,23.87,43.46,26.76,18.13,2.89,34.41-.6,48.85-10.45,14.44-9.86,23.69-23.04,27.74-39.55l141.72-1.03c4.29-.03,8.14-1.74,11.54-5.13,3.4-3.39,5.11-7.41,5.14-12.05Zm-203.5,28.73c-7.68,5.57-16.05,7.63-25.11,6.19-9.06-1.44-16.38-6-21.95-13.68-5.57-7.68-7.63-16.05-6.19-25.11s6-16.38,13.68-21.95c7.68-5.57,16.05-7.63,25.11-6.19,9.06,1.44,16.38,6,21.95,13.68,5.57,7.68,7.63,16.05,6.19,25.11-1.44,9.06-6,16.38-13.68,21.95Z"/> </svg> </div> </div> </div> </div> <div> <div class="h4 wordbreak py-1"> Rapid </div> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-blue ci-numberedliststyle- ci-trimmed-paragraph ci-bulletpoints-color-default py-1"> <ul class="rte--list"><li>Comandați online, simplu și confortabil</li><li>Soluție rapidă și diplomatică în managementul creanțelor</li></ul> </div> </div> </div><div class="py-md-0 p-4 text-center p-sm-0 col-sm-12 col-md-6 col-lg-4 col-xl-4" > <div class="text-center img-fluide p-2 "> <div class="overflow-hidden ci-icon-svg ci-svg-paragraph-block color-blue mb-2"> <div class="" > <div class="ci-image-wrapper ci-image-wrapper-svg ci-icon-size-xxl"> <?xml version="1.0" encoding="UTF-8"?> <svg id="Icon" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 1000 1000"> <defs> <style> .cls-1 { fill: #0069b4; } </style> </defs> <path class="cls-1" d="M805,336.19c0,330.65-242.46,489.14-306.14,489.14S195,664.44,195,336.19c0-23.51,14.91-45.8,37.62-55.15l244-101.69c7.49-3.18,15.62-4.69,23.51-4.69s15.89,1.51,23.38,4.69l244,101.67c22.61,9.37,37.49,31.66,37.49,55.18Zm-53.22-17.61l-244-101.67c-2.49-1.09-5.14-1.62-7.78-1.62s-5.43,.56-7.94,1.62l-244,101.67c-7.47,3.18-12.39,10.48-12.39,18.74,0,284.93,210.06,446.19,264.47,447.33,52.87,0,264.07-160.63,264.07-446.96,0-3.18-.77-14.22-12.42-19.12Zm-180.62,120.41c0,32.14-21.6,59.09-50.83,67.86v94.81c0,11.23-9.11,20.33-20.33,20.33s-20.33-9.11-20.33-20.33v-94.81c-29.28-8.82-50.83-35.74-50.83-67.86,0-39.24,31.93-71.17,71.17-71.17s71.17,31.9,71.17,71.17Zm-40.67,0c0-16.81-13.71-30.5-30.5-30.5s-30.5,13.69-30.5,30.5,13.69,30.5,30.5,30.5,30.5-13.69,30.5-30.5Z"/> </svg> </div> </div> </div> </div> <div> <div class="h4 wordbreak py-1"> Sigur </div> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-blue ci-numberedliststyle- ci-trimmed-paragraph ci-bulletpoints-color-default py-1"> <ul class="rte--list"><li>Sprijin în recuperarea eficientă a creanțelor</li><li>Asistență în 27 de limbi la nivel european</li></ul> </div> </div> </div><div class="py-md-0 p-4 text-center p-sm-0 col-sm-12 col-md-6 col-lg-4 col-xl-4" > <div class="text-center img-fluide p-2 "> <div class="overflow-hidden ci-icon-svg ci-svg-paragraph-block color-blue mb-2"> <div class="" > <div class="ci-image-wrapper ci-image-wrapper-svg ci-icon-size-xxl"> <?xml version="1.0" encoding="UTF-8"?> <svg id="Icon" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 1000 1000"> <defs> <style> .cls-1 { fill: #0069b4; } </style> </defs> <path class="cls-1" d="M210.25,524.52c-8.44,0-15.25-6.87-15.25-15.25s6.81-15.25,15.25-15.25h109.51c31.93-31.65,73.29-52.52,117.06-58.88,8.38-1.33,16.1,4.57,17.24,12.91,1.25,8.32-4.57,16.06-12.87,17.28-38.98,5.62-75.85,24.98-103.85,54.27l-4.51,4.73-6.67,.2h-115.9Zm594.75,198.25c0,8.44-6.81,15.25-15.25,15.25h-118.86c-1.61,4.29-3.42,8.48-6.43,12.23l-8.68,10.72c-13.34,16.54-36.4,20.85-54.71,11.42l-19.32,23.79c-17.2,20.95-48.11,24.07-68.92,7.07l-5.82-5.04c-10.6,8.58-23.93,14.2-38.34,15.69-2.56,.26-5.1,.38-7.64,.38-16.68,0-32.78-5.72-46.01-16.44l-77.52-59.81h-111.99c-8.42,0-15.25-6.87-15.25-15.25s6.81-15.35,15.25-15.37l122.38,.12,86.06,66.42c9.17,7.43,20.23,10.72,31.65,9.59,11.32-1.15,21.5-6.67,28.67-15.51l10.07-10.05,12.01,7.92,16.18,14.06c7.47,6.12,19.14,4.86,25.64-3.04l38.12-46.94,16.72,14.04c5.68,4.49,14.4,3.65,19.1-2.2l8.66-10.72c4.73-5.84,3.83-14.48-2.01-19.24l-103.41-83.97c-6.53-5.32-7.53-14.93-2.22-21.47,5.3-6.53,14.91-7.55,21.47-2.22l103.41,84.01c6.41,5.2,10.27,12.05,12.89,19.32h118.86c8.38,0,15.25,6.81,15.25,15.25Zm-398.88-193.68l90.03-84.23c8.42-7.68,19.02-11.83,30-11.83h7.78c52.94,0,105.86,22.16,146.21,61h109.61c8.38,0,15.25,6.87,15.25,15.25s-6.87,15.25-15.25,15.25h-122.28l-4.51-4.57c-35.21-35.86-82.23-56.43-129.07-56.43h-7.78c-3.34,0-6.57,1.29-9.25,3.71l-88.92,83.22c-9.63,9.23-8.2,22.78-1.23,30.5,2.38,2.56,8.38,6.57,15.33,6.95,4.86,.1,9.63-1.53,13.92-5.44l.68,.68c7.82-8.68,26.69-26.21,72.02-68.39,6.18-5.7,15.81-5.38,21.56,.79,5.72,6.18,5.36,15.81-.79,21.54l-72.89,67.85c-9.65,8.82-21.21,13.42-33.54,13.42-.81,0-1.63-.02-2.46-.06-16.3-.75-29.55-9.23-36.42-16.96-18.76-20.69-18.01-51.95,1.63-71.86l.38-.4Z"/> <g> <path class="cls-1" d="M419.55,403.69c-20.02-20.36-32.39-48.26-32.39-79.08,0-62.34,50.51-112.84,112.84-112.84s112.84,50.5,112.84,112.84c0,30.82-12.38,58.72-32.39,79.08,9.18,2.56,18.17,5.54,26.97,8.93,19.65-23.96,31.46-54.6,31.46-88.01,0-76.72-62.18-138.88-138.88-138.88s-138.88,62.16-138.88,138.88c0,33.41,11.81,64.05,31.46,88.01,8.8-3.39,17.8-6.37,26.97-8.93Z"/> <path class="cls-1" d="M541.34,279.16l-58.71,58.7-23.98-23.98c-5.91-5.92-15.56-5.92-21.47,0-5.92,5.9-5.92,15.58,0,21.47l34.72,34.72c5.91,5.92,15.56,5.92,21.47,0l69.44-69.44c5.92-5.9,5.92-15.57,0-21.47-5.91-5.92-15.56-5.92-21.47,0Z"/> </g> </svg> </div> </div> </div> </div> <div> <div class="h4 wordbreak py-1"> De încredere </div> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-blue ci-numberedliststyle- ci-trimmed-paragraph ci-bulletpoints-color-default py-1"> <ul class="rte--list"><li>Autorizație legală din 2003</li><li>Succes în peste 82% din cazuri</li></ul> </div> </div> </div> </div> </div> </div> </div> </section><a name="ci-anchor-336620" id="ci-anchor-336620"></a> <section id="m03-textblock-336620" class="ci-module-wrapper py-5 bg-gray-200 ci-m03-textblock" > <div class="container"> <div class="row justify-content-center text-left ci-text-align-left"> <div class="col-sm-12 col-md-8"> <div class="ci-richtext wordbreak ci-bulletpoints-styled ci-bulletpoints-color-blue ci-numberedliststyle- ci-trimmed-paragraph"> <p>Inkasso Internațional este partenerul dumneavoastră eficient în gestionarea creanțelor. Intermediem în 27 de limbi. În cazul întârzierilor de plată ale partenerilor dumneavoastră, vă puteți baza pe ajutorul competent și de încredere al echipei noastre inkasso. Cazul dumneavoastră va fi clarificat rapid, ieftin și în afara tribunalelor, înainte ca o întârziere a plății să se transforme într-un litigiu. Onestitatea și înțelegerea asigură menținerea relațiilor de afaceri.</p> </div> </div> </div> </div> </section><a name="ci-anchor-336622" id="ci-anchor-336622"></a> <section id="m03-textblock-336622" class="ci-module-wrapper py-5 bg-blue text-white ci-m03-textblock" > <div class="container"> <div class="row justify-content-center text-left ci-text-align-left"> <div class="col-sm-12 col-md-8"> <div class="mb-3 text-center"> <p class="icon icon-xxl text-center mb-0 icon-solid-calculator color-white "></p> </div> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-white ci-numberedliststyle- ci-trimmed-paragraph"> <p>Pentru comanda de servicii inkasso se percepe o taxă administrativă în valoare de 25 €. În cazul în care intervenția firmei TIMOCOM are succes, beneficiarului i se va factura un comision de succes, care va include și taxa administrativă. Acest calcul este efectuat în conformitate cu prevederile legale ale RVG (Legea privind onorariile avocaților). Calculați-vă taxele în doar câțiva pași!</p> </div> </div> </div> </div> </section><a name="ci-anchor-403476" id="ci-anchor-403476"></a> <section id="DEFAULT-403476" class="ci-module-wrapper py-5 text-center" > <div class="container"> <div class="row justify-content-center "> <div class="col-12"> <iframe scrolling="no" src="https://services.timocom.com/ro/debtCollection/feeCalculator" class="ci-iframe mw-100 border-0" frameborder="0" width="565" height="675"></iframe> </div> </div> </div> </section><a name="ci-anchor-486156" id="ci-anchor-486156"></a> <section id="m09-cta-area-486156" class="ci-module-wrapper py-5" > <div class="container"> <div class="row justify-content-center wow fadeInUp"> <div class="col-sm-12 col-md-8 col-lg-8 col-xl-8 text-center ci-text-align-center"> </div> </div> <div class="row justify-content-center text-center ci-text-align-center"> <div class="col-sm-12 col-md-10 col-lg-8 col-xl-8 mt-2"> <div class="m-n1 pt-3"> <a href="https://services.timocom.com/ro/comanda-inkasso" data-cif-tracking="{"uniqueTargetId":"overlay_486156_403518"}" target="_blank" class="ci-btn btn m-1 wordbreak btn-lg btn-highlight ci-link-external" title=""> Comandați acum serviciul inkasso! </a> </div> </div> </div> </div> </section><a name="ci-anchor-486220" id="ci-anchor-486220"></a> <section id="m03-textblock-486220" class="ci-module-wrapper py-5 bg-blue-40 text-dark ci-m03-textblock" > <div class="container"> <div class="row justify-content-center text-center ci-text-align-center"> <div class="col-sm-12 col-md-8"> <div class="mb-3 text-center"> <p class="icon icon-xxl text-center mb-0 icon-light-handshake color-dark "></p> </div> <h2 class="wordbreak mb-2"> Pașii pentru comanda inkasso: </h2> <div class="ci-richtext wordbreak ci-bulletpoints-default ci-bulletpoints-color-dark ci-numberedliststyle-styled ci-trimmed-paragraph"> <ol class="rte--list"><li>Introducerea adresei</li><li>Încărcarea fișierului</li><li>Verifică și comandă</li></ol><p><br/></p> </div> </div> </div> </div> </section><a name="ci-anchor-336680" id="ci-anchor-336680"></a> <section id="m21-success-story-teaser-landscape-336680" class="ci-module-wrapper py-5 bg-gray-400 " > <div class="container"> <div class="row justify-content-center wow fadeInUp"> <div class="col-sm-12 col-md-8 col-lg-8 col-xl-8 text-center ci-text-align-center"> <h2 class="wordbreak wordbreak"> Ce spun clienții noștri </h2> </div> </div> <div class="row justify-content-center "> <div class="col-sm-12 col-md-10 col-lg-12 col-xl-12"> <div class="d-flex flex-wrap flex-row justify-content-center justify-content-xl-stretch mx-md-n2"> <div class="w-100 w-md-50 w-xl-20 py-4 px-md-2"> <div class="itemWrapper d-flex flex-column justify-content-between h-100 card position-relative text-center yt-play-teaser color-cool-gray-120" > <div class="ci-aspect-ratio-container " > <div class="ci-image-wrapper"> <img src="https://timcdnprd.azureedge.net/resource/blob/336682/2fcd38380246509b9461cee863165949/timocom-success-story-mega-pol-trans-eliza-wyrwich-blurredPicture.jpg" data-src="https://timcdnprd.azureedge.net/resource/image/336682/uncropped/540/0/110f276ce99be57d79cb03076031fba0/A2D359639AF580C1707E7D09F5202E55/timocom-success-story-mega-pol-trans-eliza-wyrwich.webp" alt="Eliza Wyrwich, Mega Pol Trans" title="Eliza Wyrwich, Mega Pol Trans" loading="lazy" class="ci-img-responsive ci-image img-fluid lazy" /> </div> </div> <blockquote class="px-3 h-100 mt-auto d-flex align-self-baseline flex-column"> <div class="mb-0 mt-3 px-3 wordbreak"> <p>„Apreciem acest serviciu foarte mult, fiindcă rata de succes este de până la 86 %.”</p><p>Eliza Wyrwich<br/>Mega Pol Trans</p> </div> </blockquote> <div class="m-n1 "> <a href="/firma/success-stories/mega-pol-trans" data-cif-tracking="{"uniqueTargetId":"overlay_336670_336684"}" class="ci-btn btn m-1 wordbreak btn-link card-footer bg-gray-20 d-flex align-items-center justify-content-center text-primary" title="TIMOCOM | Success-Story | Mega Pol Trans"> Mai departe la întreaga poveste de succes al Mega Pol Trans > </a> </div> </div> </div><div class="w-100 w-md-50 w-xl-20 py-4 px-md-2"> <div class="itemWrapper d-flex flex-column justify-content-between h-100 card position-relative text-center yt-play-teaser color-cool-gray-120" > <div class="ci-aspect-ratio-container " > <div class="ci-image-wrapper"> <img src="https://timcdnprd.azureedge.net/resource/blob/336686/31ec6b4f1898534a61477e13f5f522c6/timocom-success-story-karzol-trans-zoltan-joos-blurredPicture.jpg" data-src="https://timcdnprd.azureedge.net/resource/image/336686/uncropped/540/0/e90a2171a0e4af6ae1690180f8a60596/72EDA39928B08EACB55CB373D5474F2F/timocom-success-story-karzol-trans-zoltan-joos.webp" alt="Zoltán Joós, Karzol-Trans" title="Zoltán Joós, Karzol-Trans" loading="lazy" class="ci-img-responsive ci-image img-fluid lazy" /> </div> </div> <blockquote class="px-3 h-100 mt-auto d-flex align-self-baseline flex-column"> <div class="mb-0 mt-3 px-3 wordbreak"> <p>„Avem o colaborare excepțională. Primim răspuns la scrisorile noastre în 1-2 zile. În cazurile de recuperare a creanțelor mai dificile primim, de asemenea, sugestii privind modul de soluționare cât mai rapid posibil.”</p><p>Zoltán Joós <br/>Karzol-Trans</p> </div> </blockquote> <div class="m-n1 "> <a href="/firma/success-stories/karzol-trans" data-cif-tracking="{"uniqueTargetId":"overlay_336672_336688"}" class="ci-btn btn m-1 wordbreak btn-link card-footer bg-gray-20 d-flex align-items-center justify-content-center text-primary" title="TIMOCOM | Success-Story | Karzol Trans"> Mai departe la întreaga poveste de succes de la Karzol-Trans > </a> </div> </div> </div><div class="w-100 w-md-50 w-xl-20 py-4 px-md-2"> <div class="itemWrapper d-flex flex-column justify-content-between h-100 card position-relative text-center yt-play-teaser color-cool-gray-120" > <div class="ci-aspect-ratio-container " > <div class="ci-image-wrapper"> <img src="https://timcdnprd.azureedge.net/resource/blob/336690/3c8c062af5e67d0938ef6594b5bc4ab5/timocom-success-story-mem-bau-kitti-hatvani-blurredPicture.jpg" data-src="https://timcdnprd.azureedge.net/resource/image/336690/uncropped/540/0/c62a532d6d0bb769228b2458a45f1046/372C8848E6AEC8E1AD8C784CA38EB183/timocom-success-story-mem-bau-kitti-hatvani.webp" alt="Kitti Hatvani, MEM BAU Srl." title="Kitti Hatvani, MEM BAU Srl." loading="lazy" class="ci-img-responsive ci-image img-fluid lazy" /> </div> </div> <blockquote class="px-3 h-100 mt-auto d-flex align-self-baseline flex-column"> <div class="mb-0 mt-3 px-3 wordbreak"> <p>„Firma noastră este complet satisfăcută cu serviciul de Inkasso Internațional de la TIMOCOM, și recomandăm tuturor clienților. Oferă antreprenorilor un sentiment de siguranță, știu că sunt în mâini bune. "</p><p>Kitti Hatvani <br/>MEM BAU Srl.</p> </div> </blockquote> <div class="m-n1 "> <a href="/firma/success-stories/mem-bau" data-cif-tracking="{"uniqueTargetId":"overlay_336674_336692"}" class="ci-btn btn m-1 wordbreak btn-link card-footer bg-gray-20 d-flex align-items-center justify-content-center text-primary" title="TIMOCOM | Success-Story | MEM BAU Srl."> Mai departe la întreaga poveste de succes de la MEM BAU Srl. > </a> </div> </div> </div><div class="w-100 w-md-50 w-xl-20 py-4 px-md-2"> <div class="itemWrapper d-flex flex-column justify-content-between h-100 card position-relative text-center yt-play-teaser color-cool-gray-120" > <div class="ci-aspect-ratio-container " > <div class="ci-image-wrapper"> <img src="https://timcdnprd.azureedge.net/resource/blob/336694/1c35c0c87f6e386c2ae9dd2547122f09/timocom-success-story-hermes-forwards-csaba-toeroek-blurredPicture.jpg" data-src="https://timcdnprd.azureedge.net/resource/image/336694/uncropped/540/0/70a8c0ba58688fa78d52eb0ca2864895/F25ECBD2C1B6E72DA526CB3E1DF1E983/timocom-success-story-hermes-forwards-csaba-toeroek.webp" alt="Csaba Török, Hermes Forwards Srl." title="Csaba Török, Hermes Forwards Srl." loading="lazy" class="ci-img-responsive ci-image img-fluid lazy" /> </div> </div> <blockquote class="px-3 h-100 mt-auto d-flex align-self-baseline flex-column"> <div class="mb-0 mt-3 px-3 wordbreak"> <p>"Am avut mai multe cazuri în care suma recuperată cu ajutorul dvs. a fost de peste 10.000 de euro."</p><p>Csaba Török <br/>Hermes Forwards Srl.</p> </div> </blockquote> <div class="m-n1 "> <a href="/firma/success-stories/hermes-forwards" data-cif-tracking="{"uniqueTargetId":"overlay_336676_336696"}" class="ci-btn btn m-1 wordbreak btn-link card-footer bg-gray-20 d-flex align-items-center justify-content-center text-primary" title="TIMOCOM | Success-Story | Hermes Forwards Srl."> Mai departe la întreaga poveste de succes de la Hermes Forwards Srl. > </a> </div> </div> </div><div class="w-100 w-md-50 w-xl-20 py-4 px-md-2"> <div class="itemWrapper d-flex flex-column justify-content-between h-100 card position-relative text-center yt-play-teaser color-cool-gray-120" > <div class="ci-aspect-ratio-container " > <div class="ci-image-wrapper"> <img src="https://timcdnprd.azureedge.net/resource/blob/336698/f7046de29c389dfa76eeccbeae6dc5da/timocom-success-story-spedition-guenther-andres-patrick-andres-blurredPicture.jpg" data-src="https://timcdnprd.azureedge.net/resource/image/336698/uncropped/540/0/910751f7cdd0e9fb466f4f4acabdb07a/AA98D1C95F2A58DFEFBFDEFFC39F82F0/timocom-success-story-spedition-guenther-andres-patrick-andres.webp" alt="Patrick Andres, Spedition Günther Andres e.K." title="Patrick Andres, Spedition Günther Andres e.K." loading="lazy" class="ci-img-responsive ci-image img-fluid lazy" /> </div> </div> <blockquote class="px-3 h-100 mt-auto d-flex align-self-baseline flex-column"> <div class="mb-0 mt-3 px-3 wordbreak"> <p>„Nu există niciodată o garanție de 100%, dar datorită serviciului inkasso de la TIMOCOM putem încheia cu succes majoritatea afacerilor noastre. De aceea recomand acest serviciu.”</p><p>Patrick Andres<br/>Spedition Günther Andres e.K.</p> </div> </blockquote> <div class="m-n1 "> <a href="/firma/success-stories/spedition-andres" data-cif-tracking="{"uniqueTargetId":"overlay_336678_336700"}" class="ci-btn btn m-1 wordbreak btn-link card-footer bg-gray-20 d-flex align-items-center justify-content-center text-primary" title="TIMOCOM | Success-Story | Spedition Günther Andres e.K."> Mai departe la întreaga poveste de succes de la Spedition Andres e.K. > </a> </div> </div> </div> </div> </div> </div> </div> </section><a name="ci-anchor-486230" id="ci-anchor-486230"></a> <section id="m09-cta-area-486230" class="ci-module-wrapper py-5 bg-white " > <div class="container"> <div class="row justify-content-center wow fadeInUp"> <div class="col-sm-12 col-md-8 col-lg-8 col-xl-8 text-center ci-text-align-center"> </div> </div> <div class="row justify-content-center text-center ci-text-align-center"> <div class="col-sm-12 col-md-10 col-lg-8 col-xl-8 mt-2"> <div class="m-n1 pt-3"> <a href="https://services.timocom.com/ro/comanda-inkasso" data-cif-tracking="{"uniqueTargetId":"overlay_486230_403518"}" target="_blank" class="ci-btn btn m-1 wordbreak btn-lg btn-highlight ci-link-external" title=""> Comandați acum serviciul inkasso! </a> </div> </div> </div> </div> </section><a name="ci-anchor-336644" id="ci-anchor-336644"></a> <section id="m08-accordion-336644" class="ci-module-wrapper py-5 bg-white " > <div class="container"> <div class="row justify-content-center wow fadeInUp"> <div class="col-sm-12 col-md-8 col-lg-8 col-xl-8 text-center ci-text-align-center"> <h2 class="wordbreak wordbreak"> FAQ Serviciul Inkasso Internațional </h2> </div> </div> <div class="row justify-content-center "> <div class="col-sm-12 col-md-10 col-lg-10 col-xl-8 ci-m08-accordion"> <div itemscope itemtype="https://schema.org/FAQPage"> <div class="accordion color-cool-gray-120" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" > <button type="button" class="card color-cool-gray-120 p-0 w-100" data-toggle="collapse" data-target="#item-336644-1-336624" aria-expanded="true" aria-controls="item-336644-1-336624"> <div class="card-header color-blue w-100 text-left" itemprop="name"> 1. Trebuie să fiu client TIMOCOM pentru a utiliza serviciul? </div> </button> <div id="item-336644-1-336624" class="collapse" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="card"> <div class="card-body" itemprop="text"> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-dark ci-numberedliststyle- ci-trimmed-paragraph ci-ignore-color-scheme"> <p>Da, serviciul inkasso este disponibil pentru toți clienții TIMOCOM deja existenți. Dacă nu ați încheiat încă un contract, <a class="ci-link-external" href="https://shop.timocom.com/ro/rou/register" target="_blank" rel="noopener">vă puteți înregistra aici.</a></p> </div> </div> </div> </div> <meta itemprop="position" content="1"> </div><div class="accordion color-cool-gray-120" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" > <button type="button" class="card color-cool-gray-120 p-0 w-100" data-toggle="collapse" data-target="#item-336644-2-336628" aria-expanded="true" aria-controls="item-336644-2-336628"> <div class="card-header color-blue w-100 text-left" itemprop="name"> 2. Creanța în cauză trebuie să fi fost generată prin TIMOCOM Markerplace? </div> </button> <div id="item-336644-2-336628" class="collapse" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="card"> <div class="card-body" itemprop="text"> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-dark ci-numberedliststyle- ci-trimmed-paragraph ci-ignore-color-scheme"> <p>Nu. Echipa noastră vă poate ajuta și în cazul creanțelor care nu au fost introduse în Marketplace. Trimiteți-ne acum cererea dumneavoastră de inkasso.</p> </div> </div> </div> </div> <meta itemprop="position" content="2"> </div><div class="accordion color-cool-gray-120" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" > <button type="button" class="card color-cool-gray-120 p-0 w-100" data-toggle="collapse" data-target="#item-336644-3-336630" aria-expanded="true" aria-controls="item-336644-3-336630"> <div class="card-header color-blue w-100 text-left" itemprop="name"> 3. Care este rata de succes a serviciului de inkasso internațional? </div> </button> <div id="item-336644-3-336630" class="collapse" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="card"> <div class="card-body" itemprop="text"> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-dark ci-numberedliststyle- ci-trimmed-paragraph ci-ignore-color-scheme"> <p>În 2021, am intermediat cu succes peste 82% din cazuri.</p> </div> </div> </div> </div> <meta itemprop="position" content="3"> </div><div class="accordion color-cool-gray-120" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" > <button type="button" class="card color-cool-gray-120 p-0 w-100" data-toggle="collapse" data-target="#item-336644-4-336632" aria-expanded="true" aria-controls="item-336644-4-336632"> <div class="card-header color-blue w-100 text-left" itemprop="name"> 4. Cât va costa comandarea serviciului de inkasso? </div> </button> <div id="item-336644-4-336632" class="collapse" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="card"> <div class="card-body" itemprop="text"> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-dark ci-numberedliststyle- ci-trimmed-paragraph ci-ignore-color-scheme"> <p>Percepem o taxă administrativă de 25,00 €. Comisionul pentru recuperarea creanței este perceput doar în cazul în care creanța este recuperată cu succes și este calculat în funcție de suma restantă. Acest comision, perceput în caz de succes, este în conformitate cu legislația germană privind astfel de taxe și poate fi determinat cu ajutorul calculatorului nostru înainte de plasarea unei cereri de recuperare. <a rel="nofollow" href="#ci-anchor-336622" target="_self">Aici poate fi calculat comisionul de executare provenit din recuperarea cu succes.</a></p> </div> </div> </div> </div> <meta itemprop="position" content="4"> </div><div class="accordion color-cool-gray-120" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" > <button type="button" class="card color-cool-gray-120 p-0 w-100" data-toggle="collapse" data-target="#item-336644-5-336634" aria-expanded="true" aria-controls="item-336644-5-336634"> <div class="card-header color-blue w-100 text-left" itemprop="name"> 5. Este posibil să fie facturate datoratului cheltuielile pentru acest serviciu? </div> </button> <div id="item-336644-5-336634" class="collapse" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="card"> <div class="card-body" itemprop="text"> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-dark ci-numberedliststyle- ci-trimmed-paragraph ci-ignore-color-scheme"> <p>Ca principiu de bază sunt aplicabile legile privind daunele cauzate prin întârziere conform directivei 2011/7/EU. Acestea au scopul de a accelera plata facturilor restanțe. Odată cu intrarea în vigoare a directivei au fost introduse în țările UE drepturi și obligații noi în ceea ce privește întârzierea plăților. Pentru creditori și debitori acestea înseamnă:</p><p>Facturile către firme devin restante în mod automat după 30 de zile de la expirarea termenului de plată. Termene de plată de peste 60 de zile sunt admise numai în cazuri excepționale. În cazul în care se ajunge la restanțe de plată, creditorul poate cere despăgubiri pentru anumite costuri legate de recuperarea creanțelor, precum și dobândă.<br/>În costurile de recuperare pot fi incluse costurile pentru somații, servicii inkasso, reprezentare juridică sau decizii executorii. Pentru creditori aceasta înseamnă că există posibilitatea restituirii costurilor pentru serviciul inkasso de către debitor. Taxa percepută la soluționarea cazului este unul dintre costurile care pot fi restituite. Aceasta înseamnă că dacă creanța a devenit restantă și debitorul a intrat în întârziere de plată, creditorul îi poate cere debitorului restituirea tuturor costurilor inkasso, a taxei administrative și a comisionului perceput în caz de succes.</p><p>Important este că aceste reguli sunt valabile numai pentru facturile care</p><ul class="rte--list"><li>corespund serviciilor prestate, nu și pentru, de exemplu, daune sau plăți duble</li><li>care pot fi atribuite întârzierilor de plată justificate și</li><li>când debitorul are rezidența în UE.</li></ul><p>Somarea sau o solicitare similară a plății de către creditor nu mai este necesară, poate fi însă efectuată benevol și este în continuare utilă și recomandabilă. În procedura de recuperare este obligatorie o somație de plată.</p> </div> </div> </div> </div> <meta itemprop="position" content="5"> </div><div class="accordion color-cool-gray-120" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" > <button type="button" class="card color-cool-gray-120 p-0 w-100" data-toggle="collapse" data-target="#item-336644-6-336636" aria-expanded="true" aria-controls="item-336644-6-336636"> <div class="card-header color-blue w-100 text-left" itemprop="name"> 6. Ce limbi vorbește echipa serviciului inkasso internațional? </div> </button> <div id="item-336644-6-336636" class="collapse" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="card"> <div class="card-body" itemprop="text"> <div class="ci-richtext wordbreak ci-bulletpoints-default ci-bulletpoints-color-dark ci-numberedliststyle- ci-trimmed-paragraph ci-ignore-color-scheme"> <p>Echipa noastră de inkasso vă stă la dispoziție în întreaga Europă, în următoarele limbi:</p><table><tbody><tr><td colspan="1" rowspan="1"><ul class="rte--list"><li>Bulgară (BG)</li><li>Daneză (DA)</li><li>Germană (DE)</li><li>Engleză (EN)</li><li>Finlandeză (FI)</li><li>Franceză (FR)</li><li>Greacă (EL)</li><li>Italiană (IT)</li><li>Croată (HR)</li></ul></td><td colspan="1" rowspan="1"><ul class="rte--list"><li>Letonă (LV)</li><li>Lituaniană (LT)</li><li>Macedoneană (MK)</li><li>Olandeză (NL)</li><li>Norvegiană (NO)</li><li>Poloneză (PL)</li><li>Portugheză (PT)</li><li>Română (RO)</li><li>Rusă (RU)</li></ul></td><td colspan="1" rowspan="1"><ul class="rte--list"><li>Suedeză (SV)</li><li>Sârbă (SR)</li><li>Slovacă (SK)</li><li>Slovenă (SL)</li><li>Spaniolă (ES)</li><li>Cehă (CS)</li><li>Turcă (TR)</li><li>Ucraineană (UA)</li><li>Maghiară (HU)</li></ul></td></tr></tbody></table><p><br/></p> </div> </div> </div> </div> <meta itemprop="position" content="6"> </div><div class="accordion color-cool-gray-120" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" > <button type="button" class="card color-cool-gray-120 p-0 w-100" data-toggle="collapse" data-target="#item-336644-7-336638" aria-expanded="true" aria-controls="item-336644-7-336638"> <div class="card-header color-blue w-100 text-left" itemprop="name"> 7. Pot utiliza acest serviciu și pentru creanțe internaționale? </div> </button> <div id="item-336644-7-336638" class="collapse" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="card"> <div class="card-body" itemprop="text"> <div class="ci-richtext wordbreak ci-bulletpoints-default ci-bulletpoints-color-dark ci-numberedliststyle- ci-trimmed-paragraph ci-ignore-color-scheme"> <p>Da, echipa noastră de inkasso activează la nivel internațional, în principiu în Europa, și vorbim limba dumneavoastră maternă. Cazurile de inkasso din străinătate nu reprezintă o problemă pentru noi.</p> </div> </div> </div> </div> <meta itemprop="position" content="7"> </div><div class="accordion color-cool-gray-120" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" > <button type="button" class="card color-cool-gray-120 p-0 w-100" data-toggle="collapse" data-target="#item-336644-8-336640" aria-expanded="true" aria-controls="item-336644-8-336640"> <div class="card-header color-blue w-100 text-left" itemprop="name"> 8. Ce se întâmplă dacă debitorul a intrat în insolvență? </div> </button> <div id="item-336644-8-336640" class="collapse" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="card"> <div class="card-body" itemprop="text"> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-dark ci-numberedliststyle- ci-trimmed-paragraph ci-ignore-color-scheme"> <p>În caz de insolvență proprietatea debitorului este administrată, de regulă, de o instanță de insolvență sau de un administrator extern. Aceștia administrează creanțele și asigură distribuirea proprietății rămase. Astfel se asigură că nu doar creditorii apropiați de debitor au șanse mai mari, ci toți creditorii vor fi tratați, pe cât posibil, în mod egal.</p><p>Fiecare stat are proceduri speciale prin care creditorii își pot înregistra creanțele pe care le au de încasat. Noi recomandăm să înregistrați creanța la administratorul de insolvență fără întârziere, astfel încât să fiți considerat creditor în cadrul procedurii, iar suma restantă să nu fie diminuată de costurile de reprezentare.</p> </div> </div> </div> </div> <meta itemprop="position" content="8"> </div><div class="accordion color-cool-gray-120" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" > <button type="button" class="card color-cool-gray-120 p-0 w-100" data-toggle="collapse" data-target="#item-336644-9-336642" aria-expanded="true" aria-controls="item-336644-9-336642"> <div class="card-header color-blue w-100 text-left" itemprop="name"> 9. Cum procedează TIMOCOM în cazul clienților care nu plătesc? </div> </button> <div id="item-336644-9-336642" class="collapse" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="card"> <div class="card-body" itemprop="text"> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-dark ci-numberedliststyle- ci-trimmed-paragraph ci-ignore-color-scheme"> <p>Scopul nostru este de a sprijini creditorii în recuperarea creanțelor lor justificate. În cazul în care un debitor se confruntă cu o situație dificilă, putem ajunge la înțelegeri, cum ar fi plata în rate, astfel încât creditorul să-și poată primi banii. În același timp, TIMOCOM va preveni crearea altor datorii față de clienții săi din <a title="Prezentare generală" href="/servicii" target="_self">Marketplace</a>.</p><p>Comportamentul unui client care nu plătește și nu specifică motivele nu corespunde criteriilor de calitate de la TIMOCOM. De aceea, un astfel de client nu poate rămâne în rețeaua de clienți verificați.<br/> </p> </div> </div> </div> </div> <meta itemprop="position" content="9"> </div> </div> </div> </div> </div> </section><a name="ci-anchor-336652" id="ci-anchor-336652"></a> <section id="m09-cta-area-336652" class="ci-module-wrapper py-5 bg-cool-gray-120 text-white" > <div class="container"> <div class="row justify-content-center wow fadeInUp"> <div class="col-sm-12 col-md-8 col-lg-8 col-xl-8 text-center ci-text-align-center"> <h2 class="wordbreak wordbreak"> Serviciul Inkasso Internațional </h2> </div> </div> <div class="row justify-content-center text-center ci-text-align-center"> <div class="col-sm-12 col-md-10 col-lg-8 col-xl-8 mt-2"> <div class="m-n1 pt-3"> <address class="m-1 text-white lead"> <div class="mt-2"> <p class="m-0"> <i class="icon-solid-phone mr-1 icon-sm"></i> <a class="text-white text-decoration-underline pl-2 mb-0" href="tel:+36 22 51 59 94"> <span class="no-wrap">+36 22 51 59 94</span> </a> </p> <p class="m-0"> <i class="icon-solid-fax mr-1 icon-sm"></i> <span class="no-wrap">+36 22 51 59 65</span> </p> <p class="m-0"> <i class="icon-solid-envelope mr-1 icon-sm"></i> <a class="text-white text-decoration-underline pl-2 mb-0 wordbreak" href="mailto:inkasso.ro@timocom.com"> <span>inkasso.ro@timocom.com</span> </a> </p> </div> </address> </div> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-white ci-numberedliststyle- ci-trimmed-paragraph mt-4 mx-n1 text-center justify-content-center"> <p><a href="/termeni-%C5%9Fi-condi%C8%9Bii-de-utilizare" target="_blank" rel="noopener">AGB-Inkasso </a></p> </div> </div> </div> </div> </section><a name="ci-anchor-336660" id="ci-anchor-336660"></a> <section id="m18-icon-link-list-336660" class="ci-module-wrapper py-5 bg-white " > <div class="container"> <div class="row justify-content-center "> <div class="col-sm-12 col-md-10 col-lg-10 col-xl-8"> <div class="d-sm-block d-md-flex text-center 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