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リクルートID - ヘルプトップ
<!DOCTYPE html> <html lang="ja-JP" id="rc_html"> <head><script type="text/javascript" src="/_static/js/bundle-playback.js?v=HxkREWBo" charset="utf-8"></script> <script type="text/javascript" src="/_static/js/wombat.js?v=txqj7nKC" charset="utf-8"></script> <script>window.RufflePlayer=window.RufflePlayer||{};window.RufflePlayer.config={"autoplay":"on","unmuteOverlay":"hidden"};</script> <script type="text/javascript" src="/_static/js/ruffle/ruffle.js"></script> <script type="text/javascript"> __wm.init("https://web.archive.org/web"); __wm.wombat("http://help.point.recruit.co.jp","20130730221621","https://web.archive.org/","web","/_static/", "1375222581"); </script> <link rel="stylesheet" type="text/css" href="/_static/css/banner-styles.css?v=S1zqJCYt" /> <link rel="stylesheet" type="text/css" href="/_static/css/iconochive.css?v=3PDvdIFv" /> <!-- End Wayback Rewrite JS Include --> <meta charset="utf-8"/> <meta http-equiv="X-UA-Compatible" content="IE=edge,chrome=1"/> <title>リクルートID - ヘルプトップ</title> <!--[if lt IE 9]><script type="text/javascript" src="/euf/rightnow/html5.js"></script><![endif]--> <link rel="search" type="application/opensearchdescription+xml" title="サポート ホーム 検索結果をリスト表示" href="/web/20130730221621/http://help.point.recruit.co.jp/ci/browserSearch/desc/http%3A%2F%2Fhelp.point.recruit.co.jp%2Fapp%2Fanswers%2Flist%2Fkw%2F%7BsearchTerms%7D/%E3%82%B5%E3%83%9D%E3%83%BC%E3%83%88+%E3%83%9B%E3%83%BC%E3%83%A0+%E6%A4%9C%E7%B4%A2%E7%B5%90%E6%9E%9C%E3%82%92%E3%83%AA%E3%82%B9%E3%83%88%E8%A1%A8%E7%A4%BA/%E3%82%B5%E3%83%9D%E3%83%BC%E3%83%88+%E3%83%9B%E3%83%BC%E3%83%A0+%E6%A4%9C%E7%B4%A2%E7%B5%90%E6%9E%9C%E3%82%92%E3%83%AA%E3%82%B9%E3%83%88%E8%A1%A8%E7%A4%BA/%2Feuf%2Fassets%2Fimages%2Ficons%2Ffavicon_browserSearchPlugin.ico"/> <style type="text/css"> .rn_ScreenReaderOnly{position:absolute; height:1px; left:-10000px; overflow:hidden; top:auto; width:1px;} .rn_Hidden{display:none;} </style> <base href="https://web.archive.org/web/20130730221621/http://help.point.recruit.co.jp/euf/rightnow/optimized/1375056108/themes/recruit/"/> <link href="/web/20130730221621cs_/http://help.point.recruit.co.jp/euf/rightnow/optimized/1375056108/templates/recruit.themes.recruit.SITE.css" rel="stylesheet" type="text/css" media="all"/> <link href="/web/20130730221621cs_/http://help.point.recruit.co.jp/euf/rightnow/optimized/1375056108/templates/recruit.themes.recruit.css" rel="stylesheet" type="text/css" media="all"/> <style type="text/css"></style> <link type="text/css" rel="stylesheet" href="/web/20130730221621cs_/http://help.point.recruit.co.jp/rnt/rnw/yui_2.7/treeview/assets/treeview-menu.css"/> <link rel="icon" href="/web/20130730221621im_/http://help.point.recruit.co.jp/euf/assets/themes/recruit/images/recruit/r_point_fabicon.ico"/> <link rel="shortcut icon" href="/web/20130730221621im_/http://help.point.recruit.co.jp/euf/assets/themes/recruit/images/recruit/r_point_fabicon.ico"/> <meta name="format-detection" content="telephone=no"/> <meta name="viewport" content="width=device-width"/> </head> <body class="yui-skin-sam"> <form class="rn_Hidden"><input id="rn_History_Field" type="hidden"/></form> <div id="rn_Container"> <div id="rn_SkipNav"><a href="#rn_MainContent">ナビゲーションのスキップ</a></div> <div id="rc_Header" role="banner"> <noscript><h1>この機能を使用するには JavaScript が有効である必要があります。</h1></noscript> <p id="rc_logoSeo"><a href="https://web.archive.org/web/20130730221621/http://point.recruit.co.jp/point/balanceRef/"><img src="/web/20130730221621im_/http://help.point.recruit.co.jp/euf/rightnow/optimized/1375056108/themes/recruit/images/recruit/logo_point.png" alt="リクルートポイント"></a></p> </div> <div id="rn_Navigation"></div> <div id="rc_SiteInfo"> <div id="rc_SiteInfoTitle"><div class="rc_VertLineSky"></div><span>お知らせ</span></div> <div id="rc_SiteInfoAnswer"> <div id="rn_Multiline2_1" class="rn_Multiline2"> <div id="rn_Multiline2_1_Alert" role="alert" class="rn_ScreenReaderOnly"></div> <div id="rn_Multiline2_1_Loading"></div> <div id="rn_Multiline2_1_Content"> <ol start="1"> <li> <span class="rn_Element1">2013年05月27日</span> <span class="rn_Element2"><a href="/web/20130730221621/http://help.point.recruit.co.jp/app/answers/detailinfo/a_id/9559">ドメイン指定受信を設定されているお客様へお知らせ</a></span> <br/> </li> <li> <span class="rn_Element1">2013年05月27日</span> <span class="rn_Element2"><a href="/web/20130730221621/http://help.point.recruit.co.jp/app/answers/detailinfo/a_id/9651">2013年2月21日(木)よりリクルートポイント(旧じゃらん×ホットペッパーポイント)のご…</a></span> <br/> </li> <li> <span class="rn_Element1">2013年05月27日</span> <span class="rn_Element2"><a href="/web/20130730221621/http://help.point.recruit.co.jp/app/answers/detailinfo/a_id/10170">2013年5月27日(月)より「じゃらん×ホットペッパーポイント」は「リクルートポイント」…</a></span> <br/> </li> </ol> </div> </div> </div> <div class="rn_ClearBoth"></div> </div> <div id="rc_SiteTitle"><div class="rc_VertLineRed"></div><span>ヘルプページ</span></div> <div id="rn_Body"> <div id="rc_Search"> <div id="rc_SearchTitle"><div class="rc_VertLine"></div><span>検索</span></div> <div id="rc_SearchLeft"> <div id="rn_CategorySearchFilter_2" class="rn_ProductCategorySearchFilter"> <a href="javascript:void(0);" class="rn_ScreenReaderOnly" id="rn_CategorySearchFilter_2_LinksTrigger">スクリーン リーダーのユーザが 条件から絞る するには Enter キーを押します。 <span id="rn_CategorySearchFilter_2_TreeDescription"></span></a> <span class="rn_Label">条件から絞る</span> <button type="button" id="rn_CategorySearchFilter_2_categories_Button" class="rn_DisplayButton"><span class="rn_ScreenReaderOnly">このボタンはスクリーン リーダーでは使用できません。 代わりに前のリンクを使用してください。</span> <span id="rn_CategorySearchFilter_2_ButtonVisibleText">選択してください</span></button> <div class="rn_Hidden" id="rn_CategorySearchFilter_2_Links"></div> <div id="rn_CategorySearchFilter_2_Tree" class="rn_Panel rn_Hidden"></div> </div> </div> <div id="rc_SearchRight"> <div id="rc_SearchControls"> <h1 class="rn_ScreenReaderOnly">検索</h1> <form onsubmit="return false;"> <div class="rc_SearchInput"> <span class="rn_Label">フリーワードで探す</span> <div id="rn_KeywordText2_3" class="rn_KeywordText2"> <label for="rn_KeywordText2_3_Text"></label> <input id="rn_KeywordText2_3_Text" name="rn_KeywordText2_3_Text" type="text" maxlength="255" value=""/> </div> </div> <div class="rc_SearchSubmit"> <div id="rn_SearchButton2_4" class="rn_SearchButton2"> <input type="submit" class="rn_SubmitButton" id="rn_SearchButton2_4_SubmitButton" value="検索"/> </div> </div> </form> </div> </div> <div id="rc_SearchRight2"> <dl id="rc_crowdkeywords"> <dt>フリーワード候補</dt> <dd> <ul> <li> <a id="kk_CrowdKeywords_5_1" href="/web/20130730221621/http://help.point.recruit.co.jp/app/answers/list/kw/ログイン">ログイン</a> </li> <li> <a id="kk_CrowdKeywords_5_2" href="/web/20130730221621/http://help.point.recruit.co.jp/app/answers/list/kw/パスワード">パスワード</a> </li> <li> <a id="kk_CrowdKeywords_5_3" href="/web/20130730221621/http://help.point.recruit.co.jp/app/answers/list/kw/確認メール">確認メール</a> <br/> </li> <li> <a id="kk_CrowdKeywords_5_4" href="/web/20130730221621/http://help.point.recruit.co.jp/app/answers/list/kw/マイページ">マイページ</a> </li> <li> <a id="kk_CrowdKeywords_5_5" href="/web/20130730221621/http://help.point.recruit.co.jp/app/answers/list/kw/ポイント">ポイント</a> </li> </ul> </dd> </dl> </div> <div class="rn_ClearBoth"></div> <!--<div id="rc_SearchBottom"> <rn:widget path="custom/display/CrowdKeywords" title="フリーワード候補" cat_ids="#rn:php:getUrlParm('c')#"/> </div>--> </div> <div id="rn_SideBar" role="navigation"> <div id="rc_SideBar"> <div id="rc_SideBarTitle"><div class="rc_VertLine"></div><span>カテゴリー条件検索<span></div> <div id="rc_SideBarMain"> <!-- Add HTML/PHP view code here --> <ul> <li><a id="rn_SubCategoryList_6_1" href="/web/20130730221621/http://help.point.recruit.co.jp/app/answers/list/c/1" class="rc_SubCategoryNoIndentChild rn_SubCategoryList_6_lnk">会員情報・登録変更・ログインについて</a></li> <li><a id="rn_SubCategoryList_6_2" href="/web/20130730221621/http://help.point.recruit.co.jp/app/answers/list/c/7" class="rc_SubCategoryNoIndentChild rn_SubCategoryList_6_lnk">メール配信について</a></li> <li><a id="rn_SubCategoryList_6_3" href="/web/20130730221621/http://help.point.recruit.co.jp/app/answers/list/c/28" class="rc_SubCategoryNoIndentChild rn_SubCategoryList_6_lnk">プレゼント・キャンペーンについて</a></li> <li><a id="rn_SubCategoryList_6_4" href="/web/20130730221621/http://help.point.recruit.co.jp/app/answers/list/c/10" class="rc_SubCategoryNoIndentChild rn_SubCategoryList_6_lnk">リクルートポイントについて</a></li> <li><a id="rn_SubCategoryList_6_5" href="/web/20130730221621/http://help.point.recruit.co.jp/app/answers/list/c/534" class="rc_SubCategoryNoIndentChild rn_SubCategoryList_6_lnk">リクルートカードについて</a></li> <li><a id="rn_SubCategoryList_6_6" href="/web/20130730221621/http://help.point.recruit.co.jp/app/answers/list/c/6" class="rc_SubCategoryNoIndentChild rn_SubCategoryList_6_lnk">その他</a></li> </ul> </div> </div> </div> <div id="rn_MainColumn" role="main"> <a name="rn_MainContent" id="rn_MainContent"></a> <div id="rc_PageTitle"><div class="rc_VertLine"></div><span>よくあるご質問Top20</span></div> <div id="rn_PageContent" class="rn_Home"> <div id="rn_PageContent" class="rn_AnswerList"> <div id="rn_Multiline2_7" class="rn_Multiline2"> <div id="rn_Multiline2_7_Alert" role="alert" class="rn_ScreenReaderOnly"></div> <div id="rn_Multiline2_7_Loading"></div> <div id="rn_Multiline2_7_Content"> <ol start="1"> <li> <span class="rn_Element1"><a href="/web/20130730221621/http://help.point.recruit.co.jp/app/answers/detail/a_id/9096">期間限定ポイントとは?</a></span> <br/> </li> <li> <span class="rn_Element1"><a href="/web/20130730221621/http://help.point.recruit.co.jp/app/answers/detail/a_id/2960">ログインのID・パスワードを忘れた場合は?</a></span> <br/> </li> <li> <span class="rn_Element1"><a href="/web/20130730221621/http://help.point.recruit.co.jp/app/answers/detail/a_id/10651">各サイトでのポイント利用方法をしりたい</a></span> <br/> </li> <li> <span class="rn_Element1"><a href="/web/20130730221621/http://help.point.recruit.co.jp/app/answers/detail/a_id/3003">複数登録した同一メールアドレス(ID)をひとつに統合したい</a></span> <br/> </li> <li> <span class="rn_Element1"><a href="/web/20130730221621/http://help.point.recruit.co.jp/app/answers/detail/a_id/3085">旧じゃらんポイントの利用方法について</a></span> <br/> </li> <li> <span class="rn_Element1"><a href="/web/20130730221621/http://help.point.recruit.co.jp/app/answers/detail/a_id/8643">リクルートID・ポイントニュース(旧じゃらん×ホットペッパーニュース)の配信を停止したい</a></span> <br/> </li> <li> <span class="rn_Element1"><a href="/web/20130730221621/http://help.point.recruit.co.jp/app/answers/detail/a_id/3095">ポンパレのメールマガジンを配信停止したい</a></span> <br/> </li> <li> <span class="rn_Element1"><a href="/web/20130730221621/http://help.point.recruit.co.jp/app/answers/detail/a_id/2959">登録したメールアドレス(会員ID)が現在使えず、パスワード忘れの操作ができない場合は?</a></span> <br/> </li> <li> <span class="rn_Element1"><a href="/web/20130730221621/http://help.point.recruit.co.jp/app/answers/detail/a_id/3061">ポンパレでのポイント利用について</a></span> <br/> </li> <li> <span class="rn_Element1"><a href="/web/20130730221621/http://help.point.recruit.co.jp/app/answers/detail/a_id/2996">共通ポイントの有効期限はいつですか?</a></span> <br/> </li> <li> <span class="rn_Element1"><a href="/web/20130730221621/http://help.point.recruit.co.jp/app/answers/detail/a_id/3670">サブメールアドレスとは何ですか</a></span> <br/> </li> <li> <span class="rn_Element1"><a href="/web/20130730221621/http://help.point.recruit.co.jp/app/answers/detail/a_id/2958">リクルートID(旧じゃらん×ホットペッパーID)を持つための手続は必要ですか?</a></span> <br/> </li> <li> <span class="rn_Element1"><a href="/web/20130730221621/http://help.point.recruit.co.jp/app/answers/detail/a_id/3660">Hot Pepper Beautyのメールマガジンを配信停止したい</a></span> <br/> </li> <li> <span class="rn_Element1"><a href="/web/20130730221621/http://help.point.recruit.co.jp/app/answers/detail/a_id/2989">ポイントキャンペーンとは?</a></span> <br/> </li> <li> <span class="rn_Element1"><a href="/web/20130730221621/http://help.point.recruit.co.jp/app/answers/detail/a_id/3002">会員登録したアドレスが、すでに登録済みの場合は?</a></span> <br/> </li> <li> <span class="rn_Element1"><a href="/web/20130730221621/http://help.point.recruit.co.jp/app/answers/detail/a_id/3124">メールマガジン以外の自動配信メールについて</a></span> <br/> </li> <li> <span class="rn_Element1"><a href="/web/20130730221621/http://help.point.recruit.co.jp/app/answers/detail/a_id/3004">会員情報を変更するには?</a></span> <br/> </li> <li> <span class="rn_Element1"><a href="/web/20130730221621/http://help.point.recruit.co.jp/app/answers/detail/a_id/3130">旧じゃらんnet会員IDと同じメールアドレスでリクルートID(旧じゃらん×ホットペッパー)の登録をするには?</a></span> <br/> </li> <li> <span class="rn_Element1"><a href="/web/20130730221621/http://help.point.recruit.co.jp/app/answers/detail/a_id/3516">旧じゃらんポイントをリクルートポイント(旧じゃらん×ホットペッパーポイント)へ移行することはできますか?</a></span> <br/> </li> <li> <span class="rn_Element1"><a href="/web/20130730221621/http://help.point.recruit.co.jp/app/answers/detail/a_id/3096">会員ID(メールアドレス)の変更方法(PC版Hot Pepper Beauty利用の方)</a></span> <br/> </li> </ol> </div> </div> </div> </div> </div> </div> <div id="rn_Footer" role="contentinfo"> <div id="rn_RightNowCredit"> <div class="rn_FloatLeft"> <a href="https://web.archive.org/web/20130730221621/http://www.recruit-lifestyle.co.jp/" target="_blank"><img src="/web/20130730221621im_/http://help.point.recruit.co.jp/euf/rightnow/optimized/1375056108/themes/recruit/images/recruit/footer_logo.png" width="259" height="28"/></a> <div id="rn_GroupSiteLink"><a href="https://web.archive.org/web/20130730221621/http://www.recruit.co.jp/" target="_blank">リクルートグループサイトへ</a></div> </div> <div class="rn_FloatRight"> <span id="rn_RightNowLogo_8" class="rn_RightNowLogo"> <a href="https://web.archive.org/web/20130730221621/http://jp.rightnow.com/cx.php" target="_blank" title="Powered By RightNow Technologies"><span class="rn_ScreenReaderOnly">Powered By 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