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data-ecl-breadcrumb-item="static"><a href="/topics_sk" class="ecl-link ecl-link--standalone ecl-link--no-visited ecl-breadcrumb__link" >Topics</a><svg class="ecl-icon ecl-icon--fluid ecl-breadcrumb__icon" focusable="false" aria-hidden="true" role="presentation"><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#corner-arrow"></use></svg></li><li class="ecl-breadcrumb__segment ecl-breadcrumb__current-page" data-ecl-breadcrumb-item="static" aria-current="page"><span>Spotrebitelia</span></li></ol></nav><div class="ecl-page-header__info"><h1 class="ecl-page-header__title"><span>Spotrebitelia</span></h1></div></div></div> </div> <main class="ecl-u-pb-xl" id="main-content" data-inpage-navigation-source-area="h2.ecl-u-type-heading-2, div.ecl-featured-item__heading"> <div class="ecl-container"> <div class="ecl-row"> <div class="ecl-col-s-12 ewcms-top-sidebar"> <div> <div data-drupal-messages-fallback class="hidden"></div> </div> </div> </div> <div class="ecl-row"> <div class="ecl-col-s-12"> <div id="block-ewcms-theme-main-page-content" data-inpage-navigation-source-area="h2, div.ecl-featured-item__heading" class="ecl-u-mb-l"> <article dir="ltr"> <div> <div class="ecl-u-mb-2xl"> <a id="paragraph_26756"></a> <h2 class="ecl-u-type-heading-2">Čím sa zaoberá Komisia</h2> <div class="ecl"><p>Nový program pre spotrebiteľov prijatý v novembri 2020 predstavuje víziu spotrebiteľskej politiky EÚ od roku 2020 do roku 2025 zameranej na päť kľúčových prioritných oblastí:</p> <ol> <li>zelená transformácia;</li> <li>digitálna transformácia;</li> <li>efektívnejšie posilňovanie práv spotrebiteľa;</li> <li>špecifické potreby určitých skupín spotrebiteľov a</li> <li>medzinárodná spolupráca.</li> </ol> <p>Program sa takisto zaoberá tým, ako zvýšiť ochranu a odolnosť spotrebiteľov počas pandémie COVID-19, ktorá so sebou priniesla významné výzvy ovplyvňujúce každodenný život spotrebiteľov, ako aj po skončení tejto pandémie.</p> <p><a href="https://eur-lex.europa.eu/legal-content/SK/TXT/?uri=CELEX:52020DC0696" class="ecl-link">Ďalšie informácie o novom programe pre spotrebiteľov</a></p> <p><strong>Ciele</strong></p> <ul> <li>Zabezpečiť, aby mali spotrebitelia na trhu EÚ k dispozícii udržateľné výrobky a aby mali lepšie informácie na uskutočňovanie informovaných rozhodnutí.</li> <li>Podporovať opravy a udržateľnejšie a „obehovejšie“ výrobky.</li> <li>Bojovať proti online obchodným praktikám, ktoré nerešpektujú právo spotrebiteľov na informovanú voľbu, zneužívajú ich zaujatosť alebo narúšajú ich rozhodovacie procesy, napríklad nekalé postupy (praktiky „dark patterns“) a skrytá reklama.</li> <li>Prispôsobiť súčasné pravidlá prebiehajúcej digitalizácii a väčšiemu počtu navzájom prepojených výrobkov.</li> <li>Pomáhať členským štátom pri včasnom vykonávaní a presadzovaní spotrebiteľského práva, a to aj pomocou siete spolupráce v oblasti ochrany spotrebiteľa.</li> <li>Podporovať vnútroštátne orgány v boji proti nezákonným obchodným praktikám online a pomáhať im identifikovať nebezpečné produkty.</li> <li>Chrániť určité skupiny spotrebiteľov, ako sú deti, starší ľudia alebo osoby so zdravotným postihnutím, pred zraniteľnými situáciami.</li> <li>V roku 2021 vypracovať akčný plán s Čínou s cieľom zvýšiť bezpečnosť výrobkov predávaných online.</li> <li>Rozvíjať regulačnú podporu, technickú pomoc a budovanie kapacít pre partnerské krajiny EÚ vrátane Afriky.</li> </ul> <p> </p></div> </div> <div class="ecl-u-mb-2xl"> <a id="paragraph_26661"></a> <div class="ecl-content-item-block"><div class="ecl-row"><div class="ecl-content-item-block__title ecl-col-12"><h2 class='ecl-u-type-heading-2'>Key initiatives</h2></div></div><div class="ecl-row"><div class="ecl-content-item-block__item contextual-region ecl-u-mb-l ecl-col-12 ecl-col-l-6 "><article class="ecl-content-item" ><div class="ecl-content-block ecl-content-item__content-block" data-ecl-auto-init="ContentBlock" data-ecl-content-block ><div class="ecl-content-block__title"data-ecl-title-link><a href="https://ec.europa.eu/safety-gate-alerts/screen/webReport#weeklyReports" class="ecl-link ecl-link--standalone" >Systém rýchleho varovania pre nebezpečné nepotravinové výrobky</a></div></div></article></div><div class="ecl-content-item-block__item contextual-region ecl-u-mb-l ecl-col-12 ecl-col-l-6 "><article class="ecl-content-item" ><div class="ecl-content-block ecl-content-item__content-block" data-ecl-auto-init="ContentBlock" data-ecl-content-block ><div class="ecl-content-block__title"data-ecl-title-link><a href="/live-work-travel-eu/consumer-rights-and-complaints/resolve-your-consumer-complaint/european-consumer-centres-network-ecc-net_sk" class="ecl-link ecl-link--standalone" >Sieť európskych spotrebiteľských centier</a></div></div></article></div><div class="ecl-content-item-block__item contextual-region ecl-u-mb-l ecl-col-12 ecl-col-l-6 "><article class="ecl-content-item" ><div class="ecl-content-block 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last-item-column"><article class="ecl-content-item" ><div class="ecl-content-block ecl-content-item__content-block" data-ecl-auto-init="ContentBlock" data-ecl-content-block ><div class="ecl-content-block__title"data-ecl-title-link><a href="http://ec.europa.eu/justice/newsroom/consumer-marketing/opinion/index_en.htm" class="ecl-link ecl-link--standalone" >Spotrebitelia</a></div></div></article></div><div class="ecl-content-item-block__item contextual-region ecl-u-mb-l ecl-col-12 ecl-col-l-6 last-item-column last-item"><article class="ecl-content-item" ><div class="ecl-content-block ecl-content-item__content-block" data-ecl-auto-init="ContentBlock" data-ecl-content-block ><div class="ecl-content-block__title"data-ecl-title-link><a href="https://environment.ec.europa.eu/topics/circular-economy/eu-ecolabel-home_en" class="ecl-link ecl-link--standalone" >EU Ecolabel</a></div></div></article></div></div></div> </div> <div class="ecl-u-mb-2xl"> <a id="paragraph_32027"></a> <div class="ecl-content-item-block"><div class="ecl-row"><div class="ecl-content-item-block__title ecl-col-12"><h2 class='ecl-u-type-heading-2'>Related information</h2></div></div><div class="ecl-row"><div class="ecl-content-item-block__item contextual-region ecl-u-mb-l ecl-col-12 ecl-col-l-6 "><article class="ecl-content-item" ><div class="ecl-content-block ecl-content-item__content-block" data-ecl-auto-init="ContentBlock" data-ecl-content-block ><div class="ecl-content-block__title"data-ecl-title-link><a href="http://eur-lex.europa.eu/summary/chapter/consumers.html?root_default=SUM_1_CODED%3D09&locale=sk" class="ecl-link ecl-link--standalone" >Spotrebitelia</a></div></div></article></div><div class="ecl-content-item-block__item contextual-region ecl-u-mb-l ecl-col-12 ecl-col-l-6 "><article class="ecl-content-item" ><div class="ecl-content-block ecl-content-item__content-block" data-ecl-auto-init="ContentBlock" data-ecl-content-block ><div class="ecl-content-block__title"data-ecl-title-link><a href="/strategy-and-policy/policies/consumers_sk" class="ecl-link ecl-link--standalone" >Spotrebitelia</a></div></div></article></div><div class="ecl-content-item-block__item contextual-region ecl-u-mb-l ecl-col-12 ecl-col-l-6 "><article class="ecl-content-item" ><div class="ecl-content-block ecl-content-item__content-block" data-ecl-auto-init="ContentBlock" data-ecl-content-block ><div class="ecl-content-block__title"data-ecl-title-link><a href="http://ec.europa.eu/justice/grants1/open-calls/index_en.htm" class="ecl-link ecl-link--standalone" >Spotrebitelia</a></div></div></article></div><div class="ecl-content-item-block__item contextual-region ecl-u-mb-l ecl-col-12 ecl-col-l-6 last-item-column"><article class="ecl-content-item" ><div class="ecl-content-block ecl-content-item__content-block" data-ecl-auto-init="ContentBlock" data-ecl-content-block ><div class="ecl-content-block__title"data-ecl-title-link><a href="http://ec.europa.eu/justice/contracts/index_sk.htm" class="ecl-link ecl-link--standalone" >Spotrebitelia</a></div></div></article></div><div class="ecl-content-item-block__item contextual-region ecl-u-mb-l ecl-col-12 ecl-col-l-6 last-item-column last-item"><article class="ecl-content-item" ><div class="ecl-content-block ecl-content-item__content-block" data-ecl-auto-init="ContentBlock" data-ecl-content-block ><div class="ecl-content-block__title"data-ecl-title-link><a href="http://ec.europa.eu/justice/newsroom/consumer-marketing/opinion/index_en.htm" class="ecl-link ecl-link--standalone" >Spotrebitelia</a></div></div></article></div></div></div> </div> <div class="ecl-u-mb-2xl"> <a id="paragraph_32028"></a> <nav aria-labelledby="nav-label" class="ecl-contextual-navigation" data-ecl-contextual-navigation ><div id="nav-label" class="ecl-contextual-navigation__label">Topics</div><ul class="ecl-contextual-navigation__list" data-ecl-contextual-navigation-list ><li 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