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} .header-book-demo-btn, .header-book-demo-btn:hover { padding: 12px 20px !important; border-radius: 6 !important; background: #FF5722 !important; color: white !important; display: inline-block; white-space: nowrap !important; font-size: 15px; font-weight: 600; } .note-header-bottom { color: #FFF; font-size: 22px; line-height: 1.3; font-family: 'Outfit', Helvetica, Arial, Lucida, sans-serif !important; } .ch_topbar { position: fixed; top: 0; left: 0; display: inline; width: 100%; max-width: 100%; z-index: 999999; background-color: #ffffff !important; } .ch_topbar_div { height: 36px; position: relative; border-bottom: 1px solid #dfdfdf; } .ch_topbar_wrapper { justify-content: space-between; width: 100%; } .ch_topbar_wrapper { display: flex; align-items: center; } .topbar-left-content { position: relative; padding-left: 20px; } .topbar-left-content a { text-decoration: underline; color: #0029c7; font-weight: 600; } .topbar-left-content p { color: #000000; font-size: 14px; } .topbar-left-content p strong { font-weight: 600; } .topbar-left-content::before { position: absolute; content: ''; background-image: url(https://images.controlhippo.com/svg/topbar_star_blue.svg); width: 15px; height: 15px; top: 50%; transform: translateY(-50%); left: 0; } .hb-input-wrapper { justify-content: flex-end !important; margin: 0; } .hb-input-wrapper .signindrpcontent_ul li>a { color: #000 !important; cursor: pointer !important; } .hb-input-wrapper a, .hb-input-wrapper span { display: flex; justify-content: flex-end; align-items: center; color: #000; min-height: 27px; float: left; font-size: 12px; font-weight: 400; margin-left: 0px; width: auto; cursor: pointer; padding-right: 20px; } .signindrp { align-items: center; border: 1px solid #d9d9d9 !important; border-radius: 2px; color: #000 !important; display: flex; font-size: 13px !important; height: 26px; } .signindrplink { position: relative; padding: 0px 16px 0px 8px !important; } .signindrplink:after { font-family: ETmodules; content: "3"; font-size: 16px; position: absolute; right: 0; top: 0; font-weight: 800; } .signindrpcontent_ul { width: 100%; padding: 0px !important; display: flex; flex-direction: column; } .signindrpcontent_ul li:hover { background-color: #F3F6FF !important; } .header-bottom-div { background: linear-gradient(82deg, #001F97 12%, #001154 99.64%); border-radius: 18px; padding: 22px 34px; margin-top: 32px; gap: 10px; } .signindrp_cont_new .tplinksign a { margin-left: 0px; font-size: 14px; text-transform: capitalize; font-weight: 600; padding: 4px 0px 4px 10px; } /* ch topbar css end */ .ctmenu-section, .signindrpcontent_ul { padding-bottom: 0 !important; } .signindrpcontent { display: none; position: absolute !important; background-color: white; width: 170px; box-shadow: 0px 8px 16px 0px rgba(0, 0, 0, 0.2); padding: 12px 16px; z-index: 99999; top: 28px; right: 0px !important; } .signindrp:hover .signindrpcontent { display: flex; } .ctheader { position: fixed; display: block; top: 36px; left: 0; width: 100%; height: auto; margin: 0 auto; padding: 0.75rem 0; z-index: 1000; background: white; box-shadow: 0px 0px 7px 0px rgb(0 0 0 / 10%) !important; } .ctheader-item-left { flex: 0 0 20%; } .ctheader-item-right { flex: 0 0 80%; justify-content: flex-end; } .ch_main_wrapper { flex-wrap: nowrap !important; } .ch_li_title, .ctmenu-item { font-size: 15px; color: #000; display: flex !important; } .ctheader .ctmenu>ul>li { cursor: unset !important; } .ctheader .ctmenu>ul>li>a { position: relative; font-size: 14px !important; color: #000; cursor: pointer !important; white-space: nowrap; font-weight: 400 !important; } .ctheader .ctmenu>ul>li.pricing_link_li>a { font-size: 15px !important; } .ctheader .ctmenu>ul>li .ctmenu-subs { position: absolute; width: 100%; height: auto; z-index: 109; opacity: 0; visibility: hidden; border-radius: 18px; background: rgb(255, 255, 255); box-shadow: rgb(0 0 0 / 13%) 0px 8px 12px; border-top: unset !important; } .ctheader .title_nav { font-family: 'Outfit', Helvetica, Arial, Lucida, sans-serif !important; font-size: 16px; color: #000; position: relative; display: inline-block; width: max-content; } .new-subtitle { position: absolute; right: -36px; top: -4px; display: inline-block; font-size: 10px; line-height: normal; font-weight: 600; color: #fff; background-color: #FF5722; padding: 2px 4px; border-radius: 2px; text-transform: uppercase; } .ch_li_title.com_tl { position: relative; } .ch_li_title.com_tl .new-subtitle { right: 4px; top: -10px; } .iconhd img { width: 16px !important; } .ctheader .ctmenu-mobile-ctheader, .ctheader .ctmenu-mobile-toggle { display: none; } .ctmenu-subs a, .list-item>div { color: #333; text-align: left; } .cnsmfont { font-size: 13px; font-weight: 300; line-height: normal; color: #646464; } .congridic .contentsubq { padding-left: 0px !important; } /*dropdown css start */ .inteflexsize { flex: 1 1 0; } .integrationdropdown a { padding: 8px 15px !important; } .ch_resourcedropdown, .soldropwidth { padding: 10px 0px !important; } .ctheader .ctmenu>ul>li, .signindrp_cont_new .tplinksign { list-style: none !important; } .main_soldrop_ul { width: 100%; padding: 0 !important; } .ch_startFreetrial, .ch_bookdemo { width: 140px; height: 42px !important; border: 2px solid #FF5722 !important; border-radius: 4px !important; } .ch_bookdemo { width: 128px !important; color: #FF5722 !important; font-weight: 500 !important; } .ch_startFreetrial { background: #FF5722; color: #fff !important; font-size: 15px; margin-left: 10px; } .expand_more_svg { height: 18px; width: 18px; background-image: url(https://images.controlhippo.com/svg/expand_more.svg); background-size: 18px; background-repeat: no-repeat; background-position: 50%; display: block; } .fontwt500 { font-weight: 500 !important; } .ch_integration_logo { margin-right: 11px; } .bold_font,.fn600,.all_ftr_link span { font-weight: 600 !important; } .product_menus_main .menu_hdtl { font-family: 'Outfit', Helvetica, Arial, Lucida, sans-serif !important; color: #020202 !important; font-size: 20px !important; font-weight: 600; line-height: 1.3; text-transform: uppercase !important; } .tradmark_cl { font-size: 8px; font-weight: 800; margin-left: 2px; } .menuDesc{ font-size: 12px; color: #5A7090; } .intBroder{ border: 1px solid #E1E1E1 !important; } .align-items-center { align-items: center; } .double-arrow-icon { display: flex; align-items: center; margin-top: 3px; line-height: normal; justify-content: center; margin-left: 6px; } .more-button { background-color: #0029C7; width: 165px; color: #ffffff !important; transition: 0.5s; justify-content: center !important; border: 2px solid transparent; padding: 8px 10px !important; } .more-button:hover { background-color: #0029C7 !important; } .ctmenu-subs a { border-radius: 4px; line-height: normal !important; } .ctheader .more-button .title_nav { color: #ffffff; font-family: 'Inter' !important; font-weight: 500; font-size: 14px; } .more-item-block { margin-top: 14px; padding-left: 12px; } /*custom search header css*/ .custom-search-bar { margin-left: 10px; display: flex; align-items: center; } .custom-search-bar .search-icon-clickable { display: inline-block; background-image: url(https://controlhippo.com/blog/wp-content/uploads/custom_upl/search_small_icon.svg); background-repeat: no-repeat; background-size: 26px; background-position: center; font-size: 0px; width: 32px; height: 32px; cursor: pointer; } .custom-search-bar form { position: absolute; bottom: -89px; right: 14px; font-size: 0; line-height: 0; display: none; padding: 20px 20px; background-color: #fff; border-top: 2px solid #ff5722; box-shadow: 0 2px 6px rgba(0,0,0,.2); } .custom-search-bar form::before { position: absolute; top: -7px; right: 12px; display: block; content: ''; width: 0; height: 0; border-style: solid; border-width: 0 5.5px 6px; border-color: transparent transparent #ff5722 transparent; } .custom-search-bar input { padding: 8px 46px 8px 12px; border: 1px solid #ccc; width: 280px; border-radius: 4px 4px 4px 4px; height: 35px; } .custom-search-bar button { background-image: url(https://controlhippo.com/blog/wp-content/uploads/custom_upl/search_white.svg); background-repeat: no-repeat; background-size: 24px; background-position: center; font-size: 0px; width: 35px; height: 35px; border: 1px solid #dddddd; background-color: #ff5722; padding: 10px; cursor: pointer; position: absolute; right: 20px; border-radius: 0px 4px 4px 0px; } .custom-search-bar input:focus-visible, .custom-search-bar input:focus { outline: none; border-color: #ccc; } /*Weglot Override CSS*/ .country-selector.weglot-dropdown .wgcurrent:after { background: url(https://images.controlhippo.com/wp-content/uploads/2024/04/23070012/expand_more_grey.svg) no-repeat; top: 7px; right: 2px; width: 24px; height: 24px; } .postid-67875 .country-selector.weglot-dropdown { display: none !important; } .ai-chat-assistant-icon { color: #ffffff; font-family: 'Outfit'; font-size: 16px; } .features-more-item-block .more-button { transition: unset; justify-content: unset !important; width: unset; background-color: transparent; } .ctheader .features-more-item-block .more-button .title_nav { color: #000000; } .features-more-item-block .more-button:hover { background-color: #dbe1f3 !important; } @media screen and (max-width: 1199px) { .ch_topbar_wrapper { width: 96%; } .topbar-left-content { display: none; } .ch_topbar_wrapper { justify-content: end; } } @media (min-width: 1200px) { .container { max-width: 1200px !important; width: 100%; } } @media screen and (max-width: 1023px) { .topbar-left-content p { font-size: 13px; } } @media screen and (max-width: 979px) { .ch_topbar { display: none; } .ctheader { top: 0; } .ch_li_title.com_tl .new-subtitle { right: auto; top: 2px; left: 72px; } } @media screen and (min-width: 993px) { .ctmenu-section { display: flex; align-items: center; gap: 16px; padding: 0px !important; } .padtop40{ padding-top: 40px !important; } .ctheader .ctmenu > ul > li { margin-left: 0px !important; line-height: unset !important; } .ctheader .ctmenu > ul > li .ctmenu-subs { transition: all 0.2s ease; top: 100%; } .ctheader .ctmenu > ul > li .ctmenu-subs.ctmenu-mega{ left: unset !important; } .ch_main_wrapper { align-items: center; } .ctmenu-mobile-ctheader { display: none; } .ctheader .ctmenu>ul>li { padding-bottom: 20px; margin-bottom: -20px; padding-right: 0 !important; } .main_soldrop_ul { width: 100%; padding: 0 !important; } .ctheader .ctmenu>ul>li.ctmenu-item-has-children:hover .ctmenu-subs { margin-top: 0.6rem; opacity: 1; visibility: visible; padding: 0 !important; } .ctmenu-subs .list-item a:hover { border-radius: 4px !important; } .ctmenu-subs .list-item a:hover, .ctmenu-subs a:hover { background: #dbe1f3; } .ctmenu-subs a, .list-item>div { padding: 10px 12px; } .ch_li_title { gap: 2px; cursor: pointer !important; } .desktopjustibtwn { justify-content: space-between !important; } .congridic .list-item, .congridic, .contentsubq { width: 100%; } .resflex1 { flex: 1; } .resflex2 { flex: 2; } .integrationdrpdwn .congridic { flex: 2; } .integrationdrpdwn .congridic { gap: 0px !important; } .congridic { gap: 4px; } .productMenusBody{ gap: 30px; } .product_menus_main { padding: 28px 22px 22px !important; border-radius: 18px; box-shadow: 0px 30px 100px 0px rgba(68, 68, 68, 0.45); position: relative; } .product_menus_main .menu_hdtl { margin-bottom: 10px; } .product_top_arrow::before, .solutions_top_arrow::before, .integrations_top_arrow::before, .resource_top_arrow::before { position: absolute; content: ""; height: 30px; width: 30px; background-color: #fff; border-radius: 6px; top: -12px; display: block; min-width: 30px; transform: rotate(45deg); } .product_top_arrow::before { left: 34%; } .solutions_top_arrow::before { left: 44%; } .integrations_top_arrow::before { left: 48%; } .resource_top_arrow::before { right: 48%; } ul.ctmenu-section:has(.weglot_choice) .product_top_arrow::before { left: 24%; } ul.ctmenu-section:has(.weglot_choice) .solutions_top_arrow::before { left: 34%; } ul.ctmenu-section:has(.weglot_choice) .integrations_top_arrow::before { left: 37%; } ul.ctmenu-section:has(.weglot_choice) .resource_top_arrow::before { left: 34%; } .ctheader .ctmenu > ul > li .ctmenu-subs.ctmenu-mega.ch_resourcedropdown { right: 5.5% !important; } .ctheader .ctmenu > ul > li .ctmenu-subs.ctmenu-mega.procolwidth, .ctheader .ctmenu > ul > li .ctmenu-subs.ctmenu-mega.industriewidth{ left: 6% !important; } .ctheader .ctmenu > ul > li .ctmenu-subs.ctmenu-mega.integrationdrpdwn{ left: 19% !important; } .procolwidth,.industriewidth{ max-width: 1040px !important; } .integrationdrpdwn{ max-width: 857px !important; } .ch_resourcedropdown{ max-width: 723px !important; } .ch_resourcedropdown .congridic a { padding: 8px 12px !important; } .ch_resourcedropdown .congridic .list-item { margin-bottom: 10px !important; } .ch_resourcedropdown .congridic .list-item:last-child { margin-bottom: 0px !important; } .festures_all_head { border-radius: 18px; background: #F3F6FF; padding: 15px 30px; } } @media screen and (max-width: 992px) { #et-main-area { padding-top: 4.1rem; } .ctheader .ctmenu .ctmenu-mobile-ctheader.active .ctmenu-mobile-arrow, .ctmenu-mobile-close { display: flex !important; align-items: center; } .flexcolmmobile,.header-bottom-div { flex-direction: column !important; } .header-bottom-div { padding: 18px 20px !important; } .mobmgtop16 { margin-top: 8px !important; } .ctheader .ctmenu>ul>li, .ctheader .ctmenu>ul>li .ctmenu-subs.active, .ctheader .ctmenu>ul>li .ctmenu-subs>ul>li>a { display: block; } .main_soldrop_ul .expand_more_svg, .ch_li_title.active, .hb-top-note { display: none !important; } .ch_topbar { z-index: 100 !important; } .ctlogo img { width: 180px !important; } .ch_resourcedropdown .congridic a { padding: 8px 0px !important; } .ctheader .wrapper { padding: 12px 0px; align-items: center; } .ch_topbar_wrapper { margin-right: 10px; } .congridic { gap: 18px !important; } .congridic.productMenus { margin-bottom: 12px; } .ch_startFreetrial { margin: 0 auto !important; } .com_tl { padding: 10px 12px; } .ch_li_title { border-bottom: 1px solid rgba(0, 0, 0, 0.1); justify-content: space-between; } .ctmenu-mobile-toggle img { width: 40px; } .ctheader-item-left, .ctheader-item-right { flex: 0 0 auto; } .ctheader-item-left { padding-left: 6px !important; } .wrapper { justify-content: space-between; margin: 0 auto; padding: 0.5rem 0; } .ctheader .ctmenu-mobile-toggle { position: relative; display: block; cursor: pointer; width: 2.75rem; border: none; background: none; transition: 0.35s ease-in-out; } .ctheader .ctmenu-mobile-toggle span { display: block; position: absolute; width: 100%; height: 2px; left: 0; border: none; outline: none; opacity: 1; border-radius: 0.25rem; transform: rotate(0deg); transition: 0.25s ease-in-out; } .ctheader .ctmenu, .ctoverlay { position: fixed; top: 0; left: 0; height: 100%; } .ctheader .ctmenu { width: 75%; z-index: 111; overflow: hidden; background: white; transform: translate(-100%); transition: all 0.5s ease-in-out; } .ctoverlay { width: 100%; z-index: 100; opacity: 0; visibility: hidden; background: rgba(0, 0, 0, 0.65); transition: all 0.45s ease-in-out; } .ctheader .ctmenu.active { transform: translate(0%); } .brd_btmmo { border-bottom: 1px solid rgba(0, 0, 0, 0.1); } .ctheader .ctmenu .ctmenu-mobile-ctheader { display: flex; align-items: center; justify-content: space-between; position: sticky; top: 0; border-bottom: 1px solid rgba(0, 0, 0, 0.1); } .ctheader .ctmenu .ctmenu-mobile-ctheader .ctmenu-mobile-arrow, .ctheader .ctmenu .ctmenu-mobile-ctheader .ctmenu-mobile-close { line-height: 3.125rem; width: 3.125rem; height: 3.125rem; border: 1px solid #dfdfdf; background: white; } .ctheader .ctmenu .ctmenu-mobile-ctheader .ctmenu-mobile-arrow { display: none; font-size: 2rem; } .ctheader .ctmenu .ctmenu-mobile-ctheader .ctmenu-mobile-close { font-size: 2.25rem; } .ctheader .ctmenu .ctmenu-mobile-ctheader .ctmenu-mobile-title { font-weight: 500; } .ctheader .ctmenu .ctmenu-section { height: 100%; overflow-y: auto; overflow-x: hidden; padding: 0 !important; } .last_btn_li { gap: 12px; padding: 20px !important; flex-direction: column; } .ch_startFreetrial, .ch_bookdemo { width: 200px !important; height: 50px !important; } .last_btn_li a { line-height: normal; } .ctheader .ctmenu>ul>li .ctmenu-subs { display: none; top: 50px !important; left: 0; max-width: none; height: calc(100% - 50px) !important; padding-top: 4rem; opacity: 1; overflow-y: auto; visibility: visible; transform: translateX(0%); box-shadow: none; padding: 10px !important; border-radius: unset !important; border-top: 1px solid #ddd !important; transition: all 0.5s !important; } .ctoverlay.active { opacity: 1; visibility: visible; } .ctheader { padding: 0 !important; } .et-social-icons { justify-content: center !important; } .pricing_link_li a { width: 100% !important; } .resource_top_arrow .congridic { gap: 18px !important; } .ch_resourcedropdown .congridic a { padding: 0 !important; } .industriestitle, .integrationstitle, .resourcestitle { margin-bottom: 22px; } .productMenusBody .mobmgtop16 { margin-top: 18px !important; } .custom-search-bar { display: none; } /*Translation css*/ .country-selector { position: absolute; top: 5px; right: 58px; } } @media only screen and (min-width: 991px) and (max-width: 1119px) { .country-selector.weglot-dropdown .wgcurrent a, .country-selector.weglot-dropdown .wgcurrent span { padding-right: 0; } .wg-li.weglot-lang a { font-size: 0px; } span.wglanguage-name { font-size: 0px !important; } .country-selector.weglot-dropdown .wgcurrent:after { display: none; } .weglot-flags.flag-3 a:before { margin-right: 0px; } .ch_li_title, .ctmenu-item, .ctheader .ctmenu>ul>li.pricing_link_li>a, .ctheader .ctmenu>ul>li.pricing_link_li>a { font-size: 13px; } } @media screen and (max-width: 567px) { .apply-translation-css .country-selector.weglot-dropdown .wgcurrent:after { display: none; } .country-selector.weglot-dropdown .wgcurrent a, .country-selector.weglot-dropdown .wgcurrent span { padding-left: 5px !important; padding-right: 5px !important; font-size: 0px !important; } .weglot-flags>a:before, .weglot-flags>span.wglanguage-name:before { margin-right: 0px; } .wg-li.weglot-lang a { font-size: 0px; } .country-selector.weglot-dropdown a, .country-selector.weglot-dropdown span { padding: 0 5px; } .country-selector.weglot-dropdown .wgcurrent:after { display: none; } } @media screen and (max-width: 480px) { .ch_topbar { display: none; } .ctheader { top: 0; } .note-header-bottom { font-size: 16px !important; text-align: center !important; } } /* new custom menu end */ .category-post-count { font-size: 26px; 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src="https://images.controlhippo.com/svg/whatsapp-chnl.svg" alt="WhatsApp Shared Inbox - Controllhippo" width="30" height="30"/> <span class="title_nav">WhatsApp Shared Inbox</span></div> </a></div><div class="list-item text-center"> <a class="cnflex" href="https://controlhippo.com/de/whatsapp-business-api/" target="_blank" rel="noopener follow" data-wpel-link="exclude"><div class="cnflex fwidth aligncenter"> <img decoding="async" loading="lazy" class="ch_integration_logo" src="https://images.controlhippo.com/svg/whatsapp-api-chnl.svg" alt="WhatsApp Business API - Controllhippo" width="30" height="30"/> <span class="title_nav">WhatsApp Business API</span></div> </a></div><div class="list-item text-center"> <a class="cnflex" href="https://controlhippo.com/de/telegram-inbox/" target="_blank" rel="noopener follow" data-wpel-link="exclude"><div class="cnflex fwidth aligncenter"> <img decoding="async" loading="lazy" class="ch_integration_logo" 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mlt pro-head-ftr-cir"> <img decoding="async" loading="lazy" class="tsScale1" src="https://images.controlhippo.com/wp-content/uploads/2024/04/09123124/omnichannel_inbox.svg" alt="Smart DID Routing - Controllhippo" width="22" height="22"/></div><div class="contentsubq chflex flexcolom"> <span class="title_nav">Omnichannel Inbox</span><p class="menuDesc">Connect with customers across multiple messaging channels.</p></div></div> </a></div><div class="list-item text-center"> <a href="https://controlhippo.com/omnichannel-crm-integration/" class="cnflex" target="_blank" rel="noopener follow" data-wpel-link="exclude"><div class="cnflex fwidth"><div class="iconhd mlt pro-head-ftr-cir"> <img decoding="async" loading="lazy" class="tsScale1" src="https://images.controlhippo.com/svg/ctrlh_header_whatsapp_crm.svg" alt="Omnichannel CRM Integration - Controlhippo" width="16" height="16"/></div><div class="contentsubq chflex flexcolom"> <span class="title_nav">Omnichannel CRM Integration</span><p 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class="iconhd mlt pro-head-ftr-cir"> <span class="ai-chat-assistant-icon">AI</span></div><div class="contentsubq chflex flexcolom"> <span class="title_nav">AI Chat Assistant<span class="new-subtitle">new</span></span><p class="menuDesc">Smart AI Assistance for customer queries.</p></div></div></div> </a></div><div class="list-item text-center"> <a href="https://controlhippo.com/de/chatbot-builder/" class="cnflex" target="_blank" rel="noopener follow" data-wpel-link="exclude"><div class="cnflex fwidth"><div class="iconhd mlt pro-head-ftr-cir"> <img decoding="async" loading="lazy" class="tsScale1" src="https://images.controlhippo.com/svg/chatbot_icon_head_big.svg" alt="Chatbot - Controllhippo" width="16" height="16"/></div><div class="contentsubq chflex flexcolom"> <span class="title_nav">Chatbot Builder <span class="new-subtitle">new</span></span><p class="menuDesc">Create custom chatbots visually, no coding required.</p></div></div> </a></div><div class="list-item text-center"> <a href="https://controlhippo.com/de/workflow-automation/" class="cnflex" target="_blank" rel="noopener follow" data-wpel-link="exclude"><div class="cnflex"><div class="cnflex fwidth"><div class="iconhd mlt pro-head-ftr-cir"> <img decoding="async" loading="lazy" src="https://images.controlhippo.com/wp-content/uploads/2024/10/01082109/workflow-automation.svg" alt="Analytics Report - Controllhippo" width="16" height="16"/></div><div class="contentsubq chflex flexcolom"> <span class="title_nav">Workflow Automation<span class="new-subtitle">new</span></span><p class="menuDesc">Automate conversations using messaging workflows.</p></div></div></div> </a></div><div class="list-item text-center more-item-block features-more-item-block"> <a class="cnflex more-button align-items-center" href="https://controlhippo.com/de/features/" target="_blank" rel="noopener follow" data-wpel-link="exclude"> <span class="title_nav">More Features</span><div class="double-arrow-icon"> <img decoding="async" loading="lazy" src="https://webcdn.controlhippo.com/blog/wp-content/uploads/2024/11/05173217/double_arrow.svg" width="20" height="20"></div> </a></div></div></div></div><div class="header-bottom-div cnflex fwidth desktopjustibtwn aligncenter"> <span class="note-header-bottom">Respond to Customers Faster With a WhatsApp Shared Inbox</span> <a href="https://controlhippo.com/de/signup/" target="_blank" class="header-book-demo-btn" rel="noopener nofollow" data-wpel-link="exclude">Start Free Trial</a></div></div></div></li><li class="ctmenu-item-has-children"><div class="aligncenter ch_li_title com_tl">Industries <i class="expand_more_svg"></i></div><div class="ctmenu-subs ctmenu-mega ctmenu-column-4 industriewidth"><div class="cnflex fwidth flexcolom product_menus_main solutions_top_arrow"><div class="menu_hdtl industriestitle">Industries</div><div class="cnflex fwidth desktopjustibtwn flexcolmmobile productMenusBody"><div class="congridic chflex flexcolom"><div class="list-item text-center"> <a class="cnflex" href="https://controlhippo.com/de/industry/ecommerce/" target="_blank" rel="noopener follow" data-wpel-link="exclude"><div class="cnflex fwidth aligncenter"><div class="iconhd mlt pro-head-ftr-cir"> <img decoding="async" loading="lazy" src="https://images.controlhippo.com/svg/ctrlh_header_ecommerce.svg" alt="Ecommerce - Controllhippo" width="16" height="16"/></div> <span class="title_nav">Ecommerce</span></div> </a></div><div class="list-item text-center"> <a class="cnflex" href="https://controlhippo.com/de/industry/recruitment/" target="_blank" rel="noopener follow" data-wpel-link="exclude"><div class="cnflex fwidth aligncenter"><div class="iconhd mlt pro-head-ftr-cir"> <img decoding="async" loading="lazy" class="tsScale1" src="https://images.controlhippo.com/svg/ctrlh_header_requiment-min.svg" alt="Recruitment - Controllhippo" width="16" height="16"/></div> <span class="title_nav">Recruitment</span></div> </a></div><div class="list-item text-center"> <a class="cnflex" href="https://controlhippo.com/de/industry/automotive/" target="_blank" rel="noopener follow" data-wpel-link="exclude"><div class="cnflex fwidth aligncenter"><div class="iconhd mlt pro-head-ftr-cir"> <img decoding="async" loading="lazy" class="tsScale1" src="https://images.controlhippo.com/svg/ctrlh_header_automative-min.svg" alt="Automotive - Controllhippo" width="16" height="16" /></div> <span class="title_nav">Automotive</span></div> </a></div></div><div class="congridic chflex flexcolom mobmgtop16"><div class="list-item text-center"> <a class="cnflex" href="https://controlhippo.com/de/industry/retail/" target="_blank" rel="noopener follow" data-wpel-link="exclude"><div class="cnflex fwidth aligncenter"><div class="iconhd mlt pro-head-ftr-cir"> <img decoding="async" loading="lazy" class="tsScale1" src="https://images.controlhippo.com/svg/ctrlh_header_retail.svg" alt="Retail - Controllhippo" width="16" height="16"/></div> <span class="title_nav">Retail</span></div> </a></div><div class="list-item text-center"> <a class="cnflex" href="https://controlhippo.com/de/industry/real-estate/" target="_blank" rel="noopener follow" data-wpel-link="exclude"><div class="cnflex fwidth aligncenter"><div class="iconhd mlt pro-head-ftr-cir"> <img decoding="async" loading="lazy" src="https://images.controlhippo.com/svg/ctrlh_header_real_estate.svg" alt="Real Estate - Controllhippo" width="16" height="16"/></div> <span class="title_nav">Real Estate</span></div> </a></div><div class="list-item text-center"> <a class="cnflex" href="https://controlhippo.com/de/industry/healthcare/" target="_blank" rel="noopener follow" data-wpel-link="exclude"><div class="cnflex fwidth aligncenter"><div class="iconhd mlt pro-head-ftr-cir"> <img decoding="async" loading="lazy" src="https://images.controlhippo.com/svg/ctrlh_header_healthcare.svg" alt="Healthcare - Controllhippo" width="16" height="16"/></div> <span class="title_nav">Healthcare</span></div> </a></div></div><div 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class="title_nav">Education</span></div> </a></div><div class="list-item text-center more-item-block"> <a class="cnflex more-button align-items-center" href="https://controlhippo.com/de/industry/" target="_blank" rel="noopener follow" data-wpel-link="exclude"> <span class="title_nav">More Industries</span><div class="double-arrow-icon"> <img decoding="async" loading="lazy" src="https://images.controlhippo.com/wp-content/uploads/2024/01/24062316/east_white.svg" width="20" height="20"></div> </a></div></div></div><div class="header-bottom-div cnflex fwidth desktopjustibtwn aligncenter"> <span class="note-header-bottom">Give Your Agents the Power to Delight Customers Anywhere, Instantly.</span> <a href="https://controlhippo.com/de/signup/" target="_blank" class="header-book-demo-btn" rel="nofollow noopener" data-wpel-link="exclude">Start Free Trial</a></div></div></div></li><li class="ctmenu-item-has-children"><div class="aligncenter ch_li_title com_tl">Integrations <i 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data-wpel-link="exclude"><div class="cnflex fwidth aligncenter"> <img decoding="async" loading="lazy" class="ch_integration_logo" src="https://images.controlhippo.com/svg/ctrlh_header_slack.svg" alt="Slack - Controllhippo" width="32" height="32"/> <span class="title_nav">Slack</span></div> </a></div><div class="list-item text-center"> <a class="cnflex" href="https://controlhippo.com/app-marketplace/bitrix24-integration/" target="_blank" rel="noopener follow" data-wpel-link="exclude"><div class="cnflex fwidth aligncenter"> <img decoding="async" loading="lazy" class="ch_integration_logo intBroder" src="https://controlhippo.com/blog/wp-content/uploads/2024/04/Bitrix24.svg" alt="Bitrix24 - Controllhippo" width="32" height="32"/> <span class="title_nav">Bitrix24</span></div> </a></div></div><div class="congridic chflex flexcolom resflex1 mobmgtop16"><div class="list-item text-center"> <a class="cnflex" href="https://controlhippo.com/app-marketplace/pipedrive-integration/" target="_blank" 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31px !important; } } @media (max-width: 1024px) { .tocdiv { display: none; } .postconetndiv { padding-left: 0; width: 100% !important; } .singiframeinpost { width: 100%; } .singiframeinpost iframe { height: 500px; } .rc-bottom-cta { flex-direction: column; } .bottom-cta-img { max-width: 100%; width: 100%; } .bottom-cta-img { width: 100%; } .bottom-cta-copy { width: 100%; padding: 0 14px 0 14px; } .bottom-cta-copy .headline-copy { text-align: center; } } .hidden-cta-block { display: none; margin-top: 24px; } .playiframe { position: absolute; top: 0; left: 0; height: 98%; width: 100%; background-color: #333; opacity: 0.2; cursor: pointer; } .video-outer-wr { position: relative; width: 100%; margin-bottom: 10px; } .titlechposttacgf { padding-right: 40px !important; } .entry-content .protip_cta_innr a { background-color: #0029C7; font-size: 15px; line-height: 24px; font-weight: 400; padding: 10px 26px; display: inline-block; border-radius: 6px; color: #fff !important; } @media only screen and (max-width:967px) { .video-outer-wr, .video-outer-wr iframe { width: 100%; } } @media only screen and (max-width:567px) { .video-outer-wr iframe { height: 100%; } .video-outer-wr { display: inline-block; } .type-post h2, .type-post h3 { margin-top: 18px; margin-bottom: 12px; } .accordionchpost .faqposttile { font-size: 22px !important; margin-top: 16px !important; margin-bottom: 12px !important; } }</style><article id="post-69419" class="et_pb_post post-69419 post type-post status-publish format-standard has-post-thumbnail hentry category-whatsapp"><div class="et_post_meta_wrapper"></div><div class="entry-content newentrycontent"><div class="tocpluscontent"><div class="tocdiv"><div class="tocdivInnerBlock"><div class="lwptoc lwptoc-light lwptoc-notInherit" data-smooth-scroll="1" data-smooth-scroll-offset="24"><div class="lwptoc_i"><div class="lwptoc_header" style="font-size:21px;"> <b class="lwptoc_title">Inhaltsverzeichnis</b> <span class="lwptoc_toggle"> <a href="#" class="lwptoc_toggle_label" data-label="show">ausblenden</a> </span></div><div class="lwptoc_items lwptoc_items-visible" style="font-size:16px;"><div class="lwptoc_itemWrap"><div class="lwptoc_item"> <a href="#how_to_set_up_your_whatsapp_business_labels"> <span class="lwptoc_item_label">Wie richten Sie Ihre WhatsApp Business Labels ein?</span> </a></div><div class="lwptoc_item"> <a href="#5_benefits_of_using_whatsapp_business_labels"> <span class="lwptoc_item_label">5 Vorteile der Verwendung von WhatsApp Business Labels?</span> </a></div><div class="lwptoc_item"> <a href="#how_to_use_customized_whatsapp_business_labels_using_controlhippo"> <span class="lwptoc_item_label">Wie verwendet man angepasste WhatsApp Business Labels mit ControlHippo?</span> </a></div><div class="lwptoc_item"> <a href="#conclusion"> <span class="lwptoc_item_label">Schlussfolgerung</span> </a></div></div></div></div></div><div class="blogSideBanner"><video class="blog-sidebar-video" autoplay="" height="" loop="" muted="" playsinline="" preload="auto" width="100%"> <source src="https://images.controlhippo.com/video/controlhippo_popup_video_aug_24.webm" type="video/mp4"> Ihr Browser unterst眉tzt das Video-Tag nicht.</video><div class="video-cta-contnent"><div class="video-heading">Omnichannel-Kommunikationsplattform f眉r Vertriebs- und Support-Teams</div> <a href="https://calendly.com/d/cp47-6pp-86q" target="_blank" data-wpel-link="external" rel="nofollow external noopener noreferrer" class="ext-link">Planen Sie eine Demo</a></div></div></div></div><div class="postconetndiv"><div class="newlautor"><div class="newauthrmg"> <img src="https://webcdn.controlhippo.com/blog/wp-content/uploads/2024/09/18174549/Priya-Naha-150x150.png" width="60" height="60" srcset="https://webcdn.controlhippo.com/blog/wp-content/uploads/2024/09/18174549/Priya-Naha-150x150.png 2x" alt="Priya Naha" class="avatar avatar-60 wp-user-avatar wp-user-avatar-60 alignnone photo" /><h4 class="wrtnbnameauth">Leitende Autorin: </strong> <a href="https://controlhippo.com/blog/author/priya-naha/" title="Beitr盲ge von Priya Naha" rel="author" data-wpel-link="internal" target="_self">Priya Naha</a></h4></div><div class="readtime"><img src="https://controlhippo.com/blog/wp-content/uploads/zn_fonts/checkcircle.svg" width="22" height="22" alt="gr眉nes H盲kchen" /><span class="span-reading-time rt-reading-time"><span class="rt-label rt-prefix">Lesezeit:</span> <span class="rt-time"> 5</span> <span class="rt-label rt-postfix">Minuten</span></span></div><div class="datepauthtxt"><img src="https://controlhippo.com/blog/wp-content/uploads/zn_fonts/checkcircle.svg" width="22" height="22" alt="gr眉nes H盲kchen" /><span>Ver枚ffentlicht : </span>5. Dezember 2023</div></div><p><span style="font-weight: 400;">WhatsApp erobert die Welt im Sturm! Mit der Einf眉hrung zahlreicher Facetten, wie WhatsApp Business, nutzen Unternehmen diese Plattform mehr denn je. Es wird prognostiziert, dass </span><a href="https://www.statista.com/statistics/1306104/medium-large-company-spending-whatsapp-business-forecast/#:~:text=By%202024%2C%20the%20total%20spending,of%20the%20WhatsApp%20Business%20app." data-wpel-link="external" target="_blank" rel="nofollow external noopener noreferrer" class="ext-link"><span style="font-weight: 400;">3,6 Milliarden US-Dollar f眉r die Business-Plattform von WhatsApp ausgegeben werden</span></a><span style="font-weight: 400;"> Plattform bis 2024 ausgegeben werden. </span></p><p><span style="font-weight: 400;">Die Popularit盲t von WhatsApp Business ist auf die unz盲hligen Funktionen zur眉ckzuf眉hren, die es bietet - eine davon sind die WhatsApp Business Labels.聽</span></p><p><span style="font-weight: 400;">Erinnern Sie sich daran, die wichtigsten Lektionen vor Ihrer Pr眉fung zu markieren, um sie bei Bedarf wiederzufinden? WhatsApp Business-Etiketten machen genau das! Es organisiert Ihre Chats und Nachrichten, damit Sie sie bei Bedarf wiederfinden.聽</span></p><p><img decoding="async" loading="lazy" class="wp-image-69427 aligncenter" src="https://controlhippo.com/blog/wp-content/uploads/2023/12/WhatsApp-Business-Labels.png" alt="WhatsApp Business-Etiketten" width="276" height="368" srcset="https://controlhippo.com/blog/wp-content/uploads/2023/12/WhatsApp-Business-Labels.png 384w, https://controlhippo.com/blog/wp-content/uploads/2023/12/WhatsApp-Business-Labels-188x250.png 188w, https://controlhippo.com/blog/wp-content/uploads/2023/12/WhatsApp-Business-Labels-213x284.png 213w, https://controlhippo.com/blog/wp-content/uploads/2023/12/WhatsApp-Business-Labels-287x382.png 287w, https://controlhippo.com/blog/wp-content/uploads/2023/12/WhatsApp-Business-Labels-150x200.png 150w" sizes="(max-width: 276px) 100vw, 276px"></p><p><span style="font-weight: 400;">Wir werden nun mehr 眉ber WhatsApp-Etiketten erfahren und herausfinden, wie man sie erstellen kann.</span></p><style>.protiptitle { font-size: 24px; font-weight: 600; color: #465671; color: #0f1e3c; margin-top: 0px; margin-bottom: 8px; } .lwptoc_itemWrap .lwptoc_item:nth-child(1) a:after { content: ""; width: 53px; height: 18px; background: url(https://controlhippo.com/blog/wp-content/uploads/2024/01/pro_tip.svg) no-repeat; background-size: 100% 100%; display: block; margin-left: 0; margin-bottom: -3px; margin-top: 3px; } .lwptoc_item .lwptoc_itemWrap .lwptoc_item a:after { content: unset; } .chblog_protips_card_main { background: #ebf3ff !important; box-shadow: 0px 4px 20px rgba(45, 45, 45, 0.16); border-radius: 10px; padding: 34px 24px; margin-bottom: 14px; } .iscmrg { margin-top: 12px; } .chblog_expertips_card_main_body { display: flex; } .chblog_protip_card_img_div { margin-right: 8px; width: 10%; margin-top: 0px; text-align: center; } .chblog_expertips_card_prgrph { line-height:1.8; } .chblog_expertips_card_content { width: 90%; } .chblog_expertips_card_content a { font-size: 15px; margin-top: 10px; color:#508dd8; text-decoration: none !important; } .type-post .entry-content .blog-trialbtn { background-color: #001965; padding: 14px 28px!important; border-radius: 8px!important; color: #fff !important; display: inline-block; font-size: 18px!important; margin-top: 18px; } .protip_cta_innr { text-align: center; margin-top: 12px; } .type-post .entry-content .protip_cta_innr a { background-color: #0029C7; font-size: 15px; line-height: 24px; font-weight: 400; padding: 10px 26px; display: inline-block; border-radius: 6px; color: #fff !important; } @media (max-width:480px) { .chblog_protips_card_main { padding: 24px 14px; } .chblog_protip_card_img_div { width: 14%; } }</style><div class="chblog_protips_card_main"><div class="chblog_expertips_card_main_body"><div class="chblog_protip_card_img_div"> <img decoding="async" loading="lazy" class="lazyloaded" src="https://controlhippo.com/blog/wp-content/uploads/2024/01/protip_idea.svg" alt="Vorschaubild" height="50" width="90"></div><div class="chblog_expertips_card_content"><div class="protiptitle">Pro-Tipp</div><p class="chblog_expertips_card_prgrph">Maximieren Sie das Wachstum Ihres Unternehmens mit WhatsApp Business Labels. Rationalisieren Sie die Kommunikation, personalisieren Sie Ihr Engagement und steigern Sie die Effizienz Ihres Teams. Verkn眉pfen Sie ControlHippo f眉r erweiterte Anpassungen. Setzen Sie Labels sinnvoll ein, um den Verkaufstrichter zu steuern, wichtige Nachrichten zu 眉berwachen und einen besseren Kundenservice zu bieten.</p></div></div><div class="protip_cta_innr"> <a href="https://controlhippo.com/de/signup/?utmMaximize%20your%20business%20growth%20with%20WhatsApp%20Business%20labels.%20Streamline%20communication,%20personalize%20engagements,%20and%20boost%20team%20efficiency.%20Link%20ControlHippo%20for%20advanced%20customization.%20Use%20labels%20wisely%20to%20navigate%20the%20sales%20funnel,%20supervise%20crucial%20messages,%20and%20deliver%20better%20customer%20service._source=google&utm_medium=blogprotip&utm_campaign=protip" target="_blank" rel="noopener follow" data-wpel-link="exclude">Starten Sie Ihre kostenlose Testversion</a></div></div><h2><span id="how_to_set_up_your_whatsapp_business_labels"><b>Wie richten Sie Ihre WhatsApp Business Labels ein?</b></span></h2><p><span style="font-weight: 400;">Je nachdem, welches Betriebssystem Sie verwenden, gibt es einige Unterschiede bei der Einrichtung Ihrer neuen Etiketten f眉r WhatsApp Business.</span><br> <iframe loading="lazy" title="YouTube video player" src="https://www.youtube.com/embed/dZghxK9esas?rel=0" width="560" height="315" frameborder="0" allowfullscreen="allowfullscreen"></iframe></p><h3><b>F眉r Android-Benutzer聽</b></h3><p><span style="font-weight: 400;">Um ein Label auf Android zu erstellen, dr眉cken Sie lange auf die gew眉nschte Nachricht oder Konversation, w盲hlen Sie "Labels" und f眉gen Sie entweder ein neues Label hinzu oder w盲hlen Sie ein bestehendes aus, wobei maximal 20 Labels m枚glich sind.</span></p><p><span style="font-weight: 400;">Um getaggte Inhalte zu finden, m眉ssen Sie zu "Chats" navigieren, "Weitere Optionen" w盲hlen und dann "Labels" anwenden. Tippen Sie auf das gew眉nschte Label. In einer Unterhaltung k枚nnen Sie auf das Gruppensymbol oder das Profilbild zugreifen.</span></p><p><span style="font-weight: 400;">Um Etiketten auf einem Android-Ger盲t zu verwalten, navigieren Sie auf der Registerkarte Chats zum Abschnitt "Weitere Optionen" und w盲hlen Sie "Etiketten". Wenn Sie "Weitere Optionen" w盲hlen, nachdem Sie auf ein Label getippt haben, k枚nnen Sie dessen Farbe und Titel 盲ndern oder entfernen.</span></p><p><span style="font-weight: 400;">Das Ausf眉hren von Aktionen f眉r beschriftete Elemente erfolgt durch Klicken und Halten. Wie bei iOS k枚nnen demselben Objekt mehrere Etiketten zugewiesen werden.</span></p><h3><b>F眉r iOS-Benutzer</b></h3><p><span style="font-weight: 400;">Um eine Beschriftung zu erstellen, navigieren Sie zum gesamten Bereich "Chat", wischen Sie nach unten, tippen Sie auf "Beschriftungen" und w盲hlen Sie dann "Neue Beschriftung hinzuf眉gen". Geben Sie den gew眉nschten Titel ein und klicken Sie auf "Speichern", wobei maximal 20 Labels zul盲ssig sind.</span></p><p><span style="font-weight: 400;">Um eine Konversation oder Gruppe zu beschriften, wischen Sie im Chat nach links, w盲hlen Sie "Mehr" und dann "Chat beschriften". Um eine Nachricht zu beschriften, dr眉cken Sie lange auf die Nachricht, klicken Sie auf "Mehr" und w盲hlen Sie dann "Beschriften".</span></p><p><span style="font-weight: 400;">Um Labels zu verwalten, w盲hlen Sie "Labels", indem Sie vom oberen Rand der "Chats"-Seite nach unten streichen. W盲hlen Sie einfach eine Beschriftung aus und dr眉cken Sie auf "Bearbeiten", um 脛nderungen vorzunehmen, z. B. an der Farbe, dem Titel oder der L枚schung. Auf ein und dasselbe Element k枚nnen mehrere Labels angewendet werden.</span></p><p class="artreadmr" style="margin: 20px 0px;"><i class="ideabulb"></i> Verwandte Inhalte durchsuchen: <strong><a class="ext-link" href="https://controlhippo.com/blog/customer-communication-tools/" target="_blank" rel="noopener follow external noreferrer" data-wpel-link="external">Top-Kundenkommunikations-Tools f眉r Kundensupport-Teams</a> </strong></p><h2><span id="5_benefits_of_using_whatsapp_business_labels"><strong>5 Vorteile der Verwendung von WhatsApp Business Labels?</strong></span></h2><p><span style="font-weight: 400;">WhatsApp Business-Etiketten sind entscheidend f眉r die Rationalisierung und Verbesserung der Kommunikation. WhatsApp Business-Etiketten bieten zahlreiche Vorteile, um die Effizienz Ihres Unternehmens und den <a href="https://controlhippo.com/blog/whatsapp-for-customer-service/" data-wpel-link="internal" target="_self">Kundenservice</a> zu verbessern. Werfen wir einen Blick auf einige der Hauptgr眉nde, warum Sie WhatsApp Business-Etiketten verwenden sollten.</span></p><p><img decoding="async" loading="lazy" class="alignnone size-full wp-image-69428" src="https://controlhippo.com/blog/wp-content/uploads/2023/12/Reasons-To-Use-WhatsApp-Business-Labels.png" alt="Gr眉nde f眉r die Verwendung von WhatsApp Business Labels" width="1200" height="522" srcset="https://controlhippo.com/blog/wp-content/uploads/2023/12/Reasons-To-Use-WhatsApp-Business-Labels.png 1200w, https://controlhippo.com/blog/wp-content/uploads/2023/12/Reasons-To-Use-WhatsApp-Business-Labels-980x426.png 980w, https://controlhippo.com/blog/wp-content/uploads/2023/12/Reasons-To-Use-WhatsApp-Business-Labels-480x209.png 480w" sizes="(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1200px, 100vw"></p><h3><b>1. Organisierte Kommunikation</b></h3><p><span style="font-weight: 400;">WhatsApp Business-Etiketten kategorisieren und organisieren Chats effektiv. Es erm枚glicht uns, Konversationen auf der Grundlage der Art der Anfragen zu kennzeichnen, z. B. "Neue Bestellungen", "Kundensupport" oder "Ausstehende Zahlungen". Dieser organisierte Ansatz f眉r das Label-Men眉 stellt sicher, dass die Teams Priorit盲ten setzen und Probleme umgehend angehen k枚nnen, was zu verbesserten Reaktionszeiten und Kundenzufriedenheit f眉hrt.</span></p><h3><b>2. Personalisierte Kundenansprache</b></h3><p><span style="font-weight: 400;">Die Nutzung des WhatsApp-Label-Chats hilft bei der Personalisierung der Interaktion mit Kunden. Indem Sie Kontakte in Segmente wie "VIP-Kunden" oder "Vielk盲ufer" einteilen, k枚nnen Sie Ihre Nachrichten auf bestimmte Gruppen zuschneiden und gezielte Werbeaktionen, Updates oder exklusive Angebote 眉bermitteln.</span></p><h3><b>3. Effiziente Folgema脽nahmen</b></h3><p><img decoding="async" loading="lazy" class="alignnone size-full wp-image-76126" src="https://webcdn.controlhippo.com/blog/wp-content/uploads/2023/12/02101829/Efficient-Follow-ups.png" alt="Effiziente Nachfassaktionen" width="1200" height="500" srcset="https://webcdn.controlhippo.com/blog/wp-content/uploads/2023/12/02101829/Efficient-Follow-ups.png 1200w, https://webcdn.controlhippo.com/blog/wp-content/uploads/2023/12/02101829/Efficient-Follow-ups-980x408.png 980w, https://webcdn.controlhippo.com/blog/wp-content/uploads/2023/12/02101829/Efficient-Follow-ups-480x200.png 480w" sizes="(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1200px, 100vw"></p><p><span style="font-weight: 400;">Die Nachverfolgung und Verwaltung von Nachfassaktionen wird mit dem Label-Chat von WhatsApp Business zum Kinderspiel. Sie k枚nnen Konversationen mit Statusangaben wie "Nachverfolgung erforderlich" oder "Erwarte Kundenantwort" versehen und so sicherstellen, dass keine Anfrage durch die Maschen rutscht.聽</span></p><p><span style="font-weight: 400;">Es tr盲gt dazu bei, einen konsistenten und zuverl盲ssigen Follow-up-Prozess aufrechtzuerhalten und zeigt Ihr Engagement, Kundenprobleme umgehend zu l枚sen.</span></p><h3><b>4. Teamzusammenarbeit</b></h3><p><span style="font-weight: 400;">WhatsApp Business-Etiketten erleichtern die effektive Zusammenarbeit innerhalb Ihres Teams. Durch die Kategorisierung und Kennzeichnung von Unterhaltungen k枚nnen verschiedene Teammitglieder den Kontext bestimmter Nachrichten schnell erfassen, was einen reibungsloseren 脺bergang zwischen dem Team erm枚glicht. So werden Missverst盲ndnisse vermieden und die Teamarbeit insgesamt verbessert.</span></p><h3><b>5. Leistungsanalyse</b></h3><p><img decoding="async" loading="lazy" class="alignnone size-full wp-image-76127" src="https://webcdn.controlhippo.com/blog/wp-content/uploads/2023/12/02101944/Performance-Analysis.png" alt="Leistungsanalyse" width="1200" height="500" srcset="https://webcdn.controlhippo.com/blog/wp-content/uploads/2023/12/02101944/Performance-Analysis.png 1200w, https://webcdn.controlhippo.com/blog/wp-content/uploads/2023/12/02101944/Performance-Analysis-980x408.png 980w, https://webcdn.controlhippo.com/blog/wp-content/uploads/2023/12/02101944/Performance-Analysis-480x200.png 480w" sizes="(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1200px, 100vw"></p><p><span style="font-weight: 400;">聽Die Analyse der Leistung von Kundeninteraktionen ist entscheidend f眉r die Verfeinerung von Gesch盲ftsstrategien. WhatsApp Business-Etiketten bieten Einblicke in das Volumen und die Art der Konversationen in jeder Kategorie.</span></p><p><span style="font-weight: 400;">Anhand dieser Daten k枚nnen Sie Trends erkennen, den Erfolg Ihrer Kontaktinitiativen bewerten und intelligente Entscheidungen treffen, die Ihre Strategie zur <a href="https://controlhippo.com/blog/customer-engagement-software/" data-wpel-link="internal" target="_self">Kundenansprache</a> insgesamt verbessern.</span></p><p class="artreadmr" style="margin: 20px 0px;"><i class="ideabulb"></i> Sie k枚nnen auch lesen: <strong><a class="ext-link" href="https://controlhippo.com/blog/de/whatsapp-crm/" target="_blank" rel="noopener follow external noreferrer" data-wpel-link="external">Nutzen Sie WhatsApp CRM f眉r eine verbesserte Kundenbindung</a></strong></p><h2><span id="how_to_use_customized_whatsapp_business_labels_using_controlhippo"><b>Wie verwendet man angepasste WhatsApp Business Labels mit ControlHippo?</b></span></h2><p><span style="font-weight: 400;">Labels spielen eine entscheidende Rolle in WhatsApp Business, und mit ControlHippo k枚nnen Sie ihre M枚glichkeiten weiter ausbauen. Zun盲chst k枚nnen Sie Ihren ControlHippo Posteingang mit der <a href="https://controlhippo.com/blog/de/whatsapp-business-api-account/" data-wpel-link="internal" target="_self">WhatsApp Business API</a> verkn眉pfen und so sicherstellen, dass alle Ihre WhatsApp-Nachrichten direkt in Ihrem Posteingang landen.聽</span></p><p><span style="font-weight: 400;">Diese Einrichtung erm枚glicht es <a href="https://controlhippo.com/blog/de/whatsapp-business-multiple-users/" data-wpel-link="internal" target="_self">mehreren Kundendienstmitarbeitern</a>, eingehende Kundengespr盲che zu bearbeiten und dabei WhatsApp-Etiketten zu verwenden, um zu verstehen, wie man jedem Kunden am besten helfen kann. Mit ControlHippo entgeht Ihnen nichts, und Ihre Kunden erhalten einen pers枚nlichen Service.</span></p><p><img decoding="async" loading="lazy" class="alignnone size-full wp-image-69430" src="https://controlhippo.com/blog/wp-content/uploads/2023/12/communication_platform_new.png" alt="Einheitliche Kommunikationsplattform f眉r Vertrieb und Support" width="1920" height="974" srcset="https://controlhippo.com/blog/wp-content/uploads/2023/12/communication_platform_new.png 1920w, https://controlhippo.com/blog/wp-content/uploads/2023/12/communication_platform_new-1280x649.png 1280w, https://controlhippo.com/blog/wp-content/uploads/2023/12/communication_platform_new-980x497.png 980w, https://controlhippo.com/blog/wp-content/uploads/2023/12/communication_platform_new-480x244.png 480w" sizes="(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 1920px, 100vw"></p><p><span style="font-weight: 400;">Mit <a href="https://controlhippo.com/de/" data-wpel-link="exclude" target="_blank" rel="follow">ControlHippo</a> k枚nnen Sie Nachrichten nach Themen ordnen. Ein solcher optimierter Ansatz gew盲hrleistet eine effiziente Bearbeitung von Kundenanfragen und maximiert die Effizienz Ihres Kundensupports.</span></p><style>.interested2 { width: 100%; border-radius: 10px; box-shadow: 0px 2px 6px rgb(0 0 0 / 16%); background-color: #fff; display: table; clear: both; margin-bottom: 20px; border: 1px solid #757575; } .interested2 .interested-inn2 { position: relative; padding: 30px 30px 30px 50px; margin-top: 0; border-radius: 10px; width: 100%; } .interested2 .interested-inn2 .flag2 { position: absolute; top: 50%; left: -22px; width: 100px; transform: translateY(-50%); } .interested2 .interested-inn2 .flex-box { display: flex; flex-wrap: wrap; justify-content: space-between; align-items: center; } .interested2 .left-part { color: #000; width: 68%; margin: 0; } .left-part .hdtl { font-size: 28px; line-height: 1.2; font-weight: 600; } .interested2 .right-part { width: 27%; min-width: 30%; text-align: right; } .interested2 .right-part .btns { text-decoration: none; display: inline-block; font-size: 18px; padding: 11px 17px; font-weight: 400; background-color: #0029C7; text-align: center; color: #fff !important; width: 100%; border-radius: 5px; } @media screen and (max-width: 767px) { .interested2 .interested-inn2 { padding: 30px 20px 40px; } .interested2 .interested-inn2 .flag2 { display: none; } .interested2 .interested-inn2 .flex-box { display: block; } .interested2 .left-part, .interested2 .right-part { width: 100%; text-align: center; } }</style><section class="interested2"><div class="interested-inn2"><div class="flag2"><div style="width: 47px; height: 47px; background:#0029C7; border-radius: 14px; transform: rotate(45deg);"> </div></div><div class="flex-box"><div class="left-part"><div class="hdtl">WhatsApp Team Inbox f眉r Vertriebs- und Support-Teams</div><div>Eine L枚sung f眉r Ihre WhatsApp-Kommunikation aus einer Hand. Vertrieb, Marketing und Kundensupport 眉ber eine einzige WhatsApp-Nummer.</div></div><div class="right-part"> <a class="btns" href="https://controlhippo.com/de/signup/?utm_source=google&utm_medium=organic&utm_campaign=blog%20middle%20cta" data-wpel-link="exclude" target="_blank" rel="follow">10-Tage-Testversion starten</a></div></div></div></section><h3><b>Was kann ich mit WhatsApp Business Labels machen?</b></h3><p><span style="font-weight: 400;">Sie k枚nnen mehrere Dinge mit dem Label Chat WhatsApp Business tun. Sie k枚nnen:</span></p><ul><li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">脺berpr眉fen Sie die Kunden, f眉r die Sie t盲tig sind. Dies ist eine wertvolle Methode zur 脺berwachung ausstehender Zahlungen.</span></li><li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Behalten Sie die Kunden auf ihrem Weg durch Ihre Vertriebskette im Auge. Sie k枚nnen Kundeninteraktionen effektiv handhaben, indem Sie Etiketten verwenden, um ihre Position im Verkaufstrichter zu verfolgen, sei es ein Lead, ein Verkaufsgespr盲ch oder ein Follow-up.</span></li><li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Vermeiden Sie durch WhatsApp-Etiketten, dass Verbraucher verwirrt werden und irrelevante Nachrichten zum falschen Zeitpunkt im Verkaufstrichter erhalten.</span></li><li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">脺berwachen Sie wichtige Nachrichten, indem Sie zeitkritische oder wichtige Mitteilungen mit Bezeichnungen wie "Dringend", "Erwarte Antwort" usw. versehen.</span></li></ul><h3><b>Wie wendet man WhatsApp-Etiketten auf Chats an?</b></h3><p><span style="font-weight: 400;">Es gibt zwei Methoden, um WhatsApp Business-Labels zuzuweisen: eine aus der prim盲ren Chat-Liste und die andere aus einem Chat heraus.</span></p><ul><li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Streichen Sie eine Kontaktnachricht in der Haupt-Chatliste nach links, w盲hlen Sie "Mehr" und dann "Etiketten-Chat".</span></li><li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Um auf die "Informationstafel" zuzugreifen und die Schaltfl盲che "Etiketten" zu finden, wenn Sie sich in einem Chat befinden, tippen Sie einfach auf den Namen des Chats am oberen Rand des Telefons.</span></li></ul><h3><b>Wie kann man nach Etiketten sortieren?</b></h3><p><span style="font-weight: 400;">Sie haben zwei M枚glichkeiten, Ihre Chats nach WhatsApp-Label zu organisieren:</span></p><ul><li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Geben Sie in der prim盲ren Chatliste den Namen des Labels in die Suchleiste ein. Es werden alle Chats mit diesem Label angezeigt.</span></li><li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Verwenden Sie Business Tools, indem Sie "Labels" ausw盲hlen und dann ein bestimmtes Label w盲hlen, um alle Chats anzuzeigen, die unter diesem Label kategorisiert sind.</span></li></ul><p class="artreadmr" style="margin: 20px 0px;"><i class="ideabulb"></i> Sie k枚nnen auch lesen : <strong><a class="ext-link" href="https://controlhippo.com/de/whatsapp-shared-inbox/" target="_blank" rel="noopener follow external noreferrer" data-wpel-link="external">Supercharge Team Zusammenarbeit mit WhatsApp Team Inbox</a> </strong></p><h2><span id="conclusion"><b>Schlussfolgerung</b></span></h2><p><span style="font-weight: 400;">Um das volle Potenzial von WhatsApp Business auf verschiedenen Betriebssystemen wie Android und iOS zu nutzen, ist es wichtig zu wissen, wie man die Labels einrichtet.</span></p><p><span style="font-weight: 400;">Dar眉ber hinaus bringt die Integration von ControlHippo mit WhatsApp Business Labels die Vorteile auf die n盲chste Stufe. Durch die Verkn眉pfung Ihres ControlHippo-Posteingangs mit der WhatsApp Business API k枚nnen Sie mehreren Kundendienstmitarbeitern die M枚glichkeit geben, effizient personalisierten Service zu liefern.聽</span></p><p><span style="font-weight: 400;">Von der 脺berwachung ausstehender Zahlungen bis hin zur Verfolgung des Kundenfortschritts in der Verkaufspipeline sind WhatsApp-Etiketten vielseitige Werkzeuge f眉r ein effektives Kundenbeziehungsmanagement. WhatsApp Business-Etiketten verbessern die Gesch盲ftsabl盲ufe, indem sie wichtige Nachrichten verwalten und Verwechslungen durch ma脽geschneiderte Nachrichten vermeiden.</span></p><p><span style="font-weight: 400;">Gewinnen Sie noch heute die Kontrolle 眉ber Ihre Unternehmenskommunikation zur眉ck!</span></p><style>.accordionchpost { margin: 0 auto; width: 100%; } .togglechpostc { display: none; } .optionchtpostq { position: relative; margin-bottom: 1em; } .faqposttile { font-weight: 600; line-height: normal; padding-bottom: 0px; font-size: 28px !important; margin-bottom: 0px; } .titlechposttacgf, .contentchpostd { backface-visibility: hidden; transform: translateZ(0); transition: all 0.2s; } .titlechposttacgf { background: #ebf3ff; padding: 15px; display: block; color: #000; cursor: pointer; line-height: 1.55; font-size: 21px; } .titlechposttacgf:after, .titlechposttacgf:before { content: ''; position: absolute; right: 1.25em; top: 1.25em; width: 2px; height: 0.75em; background-color: #000; transition: all 0.2s; } .titlechposttacgf:after { transform: rotate(90deg); } .contentchpostd { max-height: 0; overflow: hidden; background-color: #fff; border-left: 1px solid #eee; border-right: 1px solid #eee; border-bottom: 1px solid #eee; } .contentchpostd p { margin: 0; padding: 0.5em 1em 1em !important; } .togglechpostc:checked + .titlechposttacgf + .contentchpostd { max-height: 500px; } .togglechpostc:checked + .titlechposttacgf:before { transform: rotate(90deg) !important; }</style><div class="accordionchpost"><h4 class="faqposttile">H盲ufig gestellte Fragen</h4><div class="optionchtpostq"> <input type="checkbox" id="toggle1" class="togglechpostc"> <label class="titlechposttacgf" for="toggle1">Was sind Labels in WhatsApp Business? </label><div class="contentchpostd"><p>WhatsApp Business Labels sind Organisationstools, die Chats nach Inhalt oder Zweck kategorisieren und kennzeichnen. Sie rationalisieren die Kommunikation und helfen Unternehmen, Priorit盲ten zu setzen, zu verfolgen und personalisierte Kundenkontakte anzubieten.</p></div></div><div class="optionchtpostq"> <input type="checkbox" id="toggle2" class="togglechpostc"> <label class="titlechposttacgf" for="toggle2"> Wie erstelle ich Etiketten auf WhatsApp Web? </label><div class="contentchpostd"><p>Um Labels in WhatsApp Web zu erstellen, klicken Sie auf den Chat, den Sie beschriften m枚chten, klicken Sie auf die drei Punkte oben rechts, w盲hlen Sie (Label erstellen), geben Sie einen Namen ein und klicken Sie auf Speichern.</p></div></div><div class="optionchtpostq"> <input type="checkbox" id="toggle3" class="togglechpostc"> <label class="titlechposttacgf" for="toggle3"> Wie f眉gt man Labels zu WhatsApp-Kontakten hinzu? </label><div class="contentchpostd"><p>Um WhatsApp-Kontakte zu beschriften, wischen Sie einen Chat in der Hauptliste nach links, w盲hlen Sie [Mehr] und w盲hlen Sie [Chat beschriften]. Tippen Sie innerhalb eines Chats auf den Chatnamen, 枚ffnen Sie die [Informationstafel] und suchen Sie [Labels].</p></div></div></div><div class="otherbottomcontet"><div class="orgnlpublshtxtdiv"><p class="orgnlpublshtxt">Aktualisiert : Januar 2, 2025</p></div><div></div><div class="authorsec" data-wg-notranslate=""><div class="saboxplugin-wrap" itemtype="http://schema.org/Person" itemscope itemprop="author"><div class="saboxplugin-tab"><div class="saboxplugin-gravatar"><img src="https://controlhippo.com/blog/wp-content/uploads/2022/09/6.jpg" width="100" height="100" alt="Priya Naha - ControlHippo" itemprop="image"></div><div class="saboxplugin-authorname"><a href="https://controlhippo.com/blog/author/priya-naha/" class="vcard author" rel="author" data-wpel-link="internal" target="_self"><span class="fn">Priya Naha</span></a></div><div class="saboxplugin-desc"><div itemprop="description"><p><span style="font-weight: 400">Priya Naha is a skilled technical content writer with a specialization in business communication and omnichannel communication platforms. 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