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Preguntas frecuentes | Biblioteca Nacional de España

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class="menu-sidebar block block-menu navigation menu--mx1---sede-electronica-bne"> <h2 class="visually-hidden" id="block-mx1sedeelectronicabne-4-menu">MX1 - Sede electrónica BNE</h2> <ul data-region="sidebar_first" class="menu menu-level-0"> <li class="menu-item"> <a href="/es/sede-electronica" data-drupal-link-system-path="node/27011">¿Qué es la sede electrónica?</a> <div class="menu_link_content menu-link-contentmx1---sede-electronica-bne view-mode-default menu-dropdown menu-dropdown-0 menu-type-default"> <div class="field field--name-field-icono field--type-entity-reference field--label-hidden field__item"> <article role="article" class="node node--type-icono-svg- node--promoted node--view-mode-svg"> <h2> <a href="/es/node/27012" rel="bookmark"><span class="field field--name-title field--type-string field--label-hidden">Icono Sede</span> </a> </h2> <div class="node__content"> <div class="field field--name-field-icono-svg- field--type-image field--label-hidden field__item"><svg xmlns="http://www.w3.org/2000/svg" width="58.196" height="58.225" viewBox="0 0 58.196 58.225"> <title>Icono Sede Electrónica</title> <g transform="translate(-0.011 0.007)"> <path data-name="Trazado 3554" d="M494.036,260.894a1.141,1.141,0,1,0-.683,1.278,1.141,1.141,0,0,0,.683-1.278Zm0,0" transform="translate(-435.85 -230.411)"></path> <path data-name="Trazado 3555" d="M55.336,33.7a1.142,1.142,0,0,0-1.56.416l-2.632,4.545A2.974,2.974,0,0,1,46,35.678l10.551-18.22A11.633,11.633,0,0,0,36.416,5.8L35.081,8.1a17.514,17.514,0,0,0-22.927,6.919l-9.789,16.9A17.514,17.514,0,0,0,32.678,49.473l7.269-12.552c.007-.012.012-.024.018-.036l.023-.035,2.479-4.282A17.513,17.513,0,0,0,37.057,9.25l1.335-2.3a9.348,9.348,0,1,1,16.179,9.369L44.02,34.534a5.258,5.258,0,1,0,9.1,5.27l2.632-4.545a1.141,1.141,0,0,0-.416-1.56Zm-25.3-16.865a1.134,1.134,0,0,1,1.327-.508l.022.008c.028.01.054.02.081.032s.061.029.091.045l.023.012h0A1.133,1.133,0,0,1,32,17.968l-2.562,4.424a1.132,1.132,0,0,1-1.958-1.135ZM14.13,16.169a15.233,15.233,0,0,1,19.8-6.083L31.64,14.04a3.408,3.408,0,0,0-3.434,1.416h0a2.343,2.343,0,0,0-.14.221L25.5,20.123a3.409,3.409,0,0,0,.359,3.917l-1.442,2.49-12.228-7ZM30.7,48.339A15.231,15.231,0,1,1,4.34,33.073l6.7-11.564L37.4,36.775Zm11.325-28.46a15.131,15.131,0,0,1-1.537,11.556L38.58,34.729,26.392,27.668l1.438-2.483a3.356,3.356,0,0,0,.625.06,3.426,3.426,0,0,0,.882-.116,3.382,3.382,0,0,0,2.069-1.583L33.979,19.1a3.41,3.41,0,0,0-.359-3.917l2.291-3.957a15.118,15.118,0,0,1,6.118,8.649Zm0,0" transform="translate(0 -0.001)"></path> </g> </svg></div> </div> </article> </div> </div> </li> <li class="menu-item"> <a href="/es/registro-electronico" data-drupal-link-system-path="node/27021">¿Qué es el registro electrónico?</a> <div class="menu_link_content menu-link-contentmx1---sede-electronica-bne view-mode-default menu-dropdown menu-dropdown-0 menu-type-default"> <div class="field field--name-field-icono field--type-entity-reference field--label-hidden field__item"> <article role="article" class="node node--type-icono-svg- node--promoted node--view-mode-svg"> <h2> <a href="/es/node/27013" rel="bookmark"><span class="field field--name-title field--type-string field--label-hidden">Icono Registro</span> </a> </h2> <div class="node__content"> <div class="field field--name-field-icono-svg- field--type-image field--label-hidden field__item"><svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" data-name="Grupo 2187" width="64.916" height="64.916" viewBox="0 0 64.916 64.916"> <title>Icono Requisitos técnicos</title> <defs> <clipPath> <rect data-name="Rectángulo 1421" width="64.916" height="64.916" fill="none"></rect> </clipPath> </defs> <path data-name="Trazado 3535" d="M60.161,3.955H50.107A4.752,4.752,0,0,0,45.433,0H19.483a4.751,4.751,0,0,0-4.671,3.953H4.754A4.761,4.761,0,0,0,0,8.708V46.7a4.761,4.761,0,0,0,4.755,4.754H25.9V56.1h-.082a5.569,5.569,0,0,0-5.563,5.563V63.35a1.566,1.566,0,0,0,1.566,1.566H43.1a1.568,1.568,0,0,0,1.566-1.566V61.659A5.569,5.569,0,0,0,39.1,56.1h-.085V51.453H50.393a.951.951,0,0,0-.082-1.9H27.081a.92.92,0,0,0-.276-.043.9.9,0,0,0-.17.043H4.755A2.856,2.856,0,0,1,1.9,46.7V8.708A2.857,2.857,0,0,1,4.755,5.853H14.73v1.9H5.26A1.46,1.46,0,0,0,3.8,9.213V46.192A1.459,1.459,0,0,0,5.26,47.65H59.654a1.46,1.46,0,0,0,1.458-1.458V9.217a1.458,1.458,0,0,0-1.458-1.458H50.188v-1.9h9.973a2.856,2.856,0,0,1,2.853,2.853V46.7a2.856,2.856,0,0,1-2.853,2.853h-5.5a.951.951,0,1,0,.082,1.9h5.423a4.761,4.761,0,0,0,4.75-4.753V8.709a4.761,4.761,0,0,0-4.755-4.754M27.8,51.453h9.316l0,4.647H27.8ZM39.1,58a3.665,3.665,0,0,1,3.661,3.661v1.357h-20.6V61.659A3.665,3.665,0,0,1,25.817,58ZM48.284,8.49a.938.938,0,0,0-.041.263.916.916,0,0,0,.041.162V45.746H16.628V17.5a.951.951,0,1,0-1.9.081V45.746H5.7V9.657h9.03v3.572a.951.951,0,1,0,1.9-.081V5.135a.92.92,0,0,0,.043-.276.982.982,0,0,0-.038-.151A2.854,2.854,0,0,1,19.483,1.9h25.95A2.854,2.854,0,0,1,48.28,4.713a.944.944,0,0,0-.037.236.916.916,0,0,0,.041.162ZM59.2,45.746H50.188V9.659H59.2Z"></path> <path data-name="Trazado 3536" d="M32.453,4.823A13.05,13.05,0,1,0,45.5,17.872,13.049,13.049,0,0,0,32.453,4.823m0,24.35a11.3,11.3,0,1,1,11.3-11.3,11.3,11.3,0,0,1-11.3,11.3"></path> <path data-name="Trazado 3537" d="M34.932,12.774l-.059.063-4.332,4.332L30,16.631c-.025-.026-.051-.053-.078-.078a2.853,2.853,0,0,0-3.956,4.112l2.106,2.107a3.5,3.5,0,0,0,2.461,1.02h-.006l.013.008A3.5,3.5,0,0,0,33,22.776l5.94-5.939a.944.944,0,0,0,.1-.1,2.854,2.854,0,0,0-4.108-3.963m2.7,2.683-.032.034-5.94,5.939a1.588,1.588,0,0,1-1.116.463h-.008a1.588,1.588,0,0,1-1.116-.463l-2.107-2.107a.95.95,0,1,1,1.344-1.344l.941.941a1.333,1.333,0,0,0,1.883,0l4.735-4.735a.99.99,0,0,1,1.35-.07.951.951,0,0,1,.066,1.342"></path> <path data-name="Trazado 3538" d="M21.507,36.262h21.9a.951.951,0,0,0,0-1.9h-21.9a.951.951,0,0,0,0,1.9"></path> <path data-name="Trazado 3539" d="M43.407,40.067H21.42a.951.951,0,1,0,.082,1.9H43.494a.951.951,0,0,0-.087-1.9"></path> </svg></div> </div> </article> </div> </div> </li> <li class="menu-item menu-item--expanded"> <a href="/es/tramites" data-drupal-link-system-path="node/27007">Trámites</a> <div class="menu_link_content menu-link-contentmx1---sede-electronica-bne view-mode-default menu-dropdown menu-dropdown-0 menu-type-default"> <ul class="menu menu-level-1"> <li class="menu-item"> <a href="/es/tramites/quejas-sugerencias" data-drupal-link-system-path="node/30694">Quejas y sugerencias</a> <div class="menu_link_content menu-link-contentmx1---sede-electronica-bne view-mode-default menu-dropdown menu-dropdown-1 menu-type-default"> </div> </li> <li class="menu-item"> <a href="/es/tramites/otras-solicitudes-escritos-comunicaciones" data-drupal-link-system-path="node/30695">Otras solicitudes, escritos o comunicaciones</a> <div class="menu_link_content menu-link-contentmx1---sede-electronica-bne view-mode-default menu-dropdown menu-dropdown-1 menu-type-default"> </div> </li> </ul> <div class="field field--name-field-icono field--type-entity-reference field--label-hidden field__item"> <article role="article" class="node node--type-icono-svg- node--promoted node--view-mode-svg"> <h2> <a href="/es/node/27014" rel="bookmark"><span class="field field--name-title field--type-string field--label-hidden">Icono Trámites</span> </a> </h2> <div class="node__content"> <div class="field field--name-field-icono-svg- field--type-image field--label-hidden field__item"><svg xmlns="http://www.w3.org/2000/svg" width="54.005" height="61.517" viewBox="0 0 54.005 61.517"> <title>Icono Trámites</title> <path data-name="Trazado 3548" d="M44.337,270.146H36.958a3.9,3.9,0,0,1-3.891-3.9V244.027a.9.9,0,0,0-1.8,0V266.24a5.707,5.707,0,0,0,5.694,5.707H44.34a.9.9,0,1,0,0-1.8Z" transform="translate(-31.264 -213.913)"></path> <path data-name="Trazado 3549" d="M89.159,144.283h14.852a.9.9,0,1,0,0-1.8H89.159a.9.9,0,1,0,0,1.8Z" transform="translate(-81.41 -125.361)"></path> <path data-name="Trazado 3550" d="M89.159,322.522a.9.9,0,1,0,0,1.8h20.86a.9.9,0,1,0,0-1.8Z" transform="translate(-81.41 -283.77)"></path> <path data-name="Trazado 3551" d="M87.161,204.3h26.9a.9.9,0,0,0,0-1.8h-26.9a.9.9,0,1,0,0,1.8Z" transform="translate(-79.652 -178.164)"></path> <path data-name="Trazado 3552" d="M87.161,264.311h26.9a.9.9,0,1,0,0-1.8h-26.9a.9.9,0,1,0,0,1.8Z" transform="translate(-79.652 -230.967)"></path> <path data-name="Trazado 3553" d="M85.264,48.512a4.156,4.156,0,0,0-1.22-2.732L75.6,37.386V18.209a4.482,4.482,0,0,0-1.312-3.182L60.653,1.324A4.521,4.521,0,0,0,57.47,0H36.958a5.707,5.707,0,0,0-5.694,5.707v20.2a.9.9,0,1,0,1.8,0V5.707A3.9,3.9,0,0,1,36.958,1.8H57.47a2.7,2.7,0,0,1,.6.07V6.943a.9.9,0,0,0,1.8,0V3.1L72.529,15.815H62.219a2.354,2.354,0,0,1-2.346-2.356v-2.31a.9.9,0,0,0-1.8,0v2.31a4.158,4.158,0,0,0,4.148,4.158H73.732a2.735,2.735,0,0,1,.067.592V36.167a4.164,4.164,0,0,0-4.348,6.863l1.542,1.533h-5.32a.9.9,0,0,0,0,1.8h7.5a.9.9,0,0,0,.635-1.54L70.717,41.75a2.355,2.355,0,0,1,0-3.33,2.392,2.392,0,0,1,3.364,0l8.69,8.64a2.358,2.358,0,0,1,0,3.327l-8.687,8.637a2.388,2.388,0,0,1-3.364,0,2.355,2.355,0,0,1,0-3.33l3.091-3.073a.9.9,0,0,0-.635-1.54H55.686a2.358,2.358,0,1,1,0-4.716h5.781a.9.9,0,1,0,0-1.8H55.686a4.16,4.16,0,1,0,0,8.32H70.993l-1.542,1.533a4.131,4.131,0,0,0-1.07,1.816H48.542a.9.9,0,1,0,0,1.8H68.28A4.12,4.12,0,0,0,69.45,60.3a4.193,4.193,0,0,0,5.907,0l8.683-8.632a4.161,4.161,0,0,0,1.224-3.156Z" transform="translate(-31.264)"></path> </svg></div> </div> </article> </div> </div> </li> <li class="menu-item"> <a href="https://sede.bne.gob.es/es/perfil-contratante" data-drupal-link-system-path="node/31460">Perfil del contratante</a> <div class="menu_link_content menu-link-contentmx1---sede-electronica-bne view-mode-default menu-dropdown menu-dropdown-0 menu-type-default"> <div class="field field--name-field-icono field--type-entity-reference field--label-hidden field__item"> <article role="article" class="node node--type-icono-svg- node--promoted node--view-mode-svg"> <h2> <a href="/es/node/2959" rel="bookmark"><span class="field field--name-title field--type-string field--label-hidden">Usuario</span> </a> </h2> <div class="node__content"> <div class="field field--name-field-icono-svg- field--type-image field--label-hidden field__item"><svg xmlns="http://www.w3.org/2000/svg" width="26.198" height="30.229" viewBox="0 0 26.198 30.229"> <defs> <style>.a{fill:#181818;}</style> </defs> <g transform="translate(6.046 0)"> <path class="a" d="M177.719,85.333a7.053,7.053,0,1,0,7.053,7.053A7.061,7.061,0,0,0,177.719,85.333Zm0,12.091a5.038,5.038,0,1,1,5.038-5.038A5.045,5.045,0,0,1,177.719,97.424Z" transform="translate(-170.666 -85.333)"></path> </g> <g transform="translate(0 16.122)"> <path class="a" d="M119.765,256a13.114,13.114,0,0,0-13.1,13.1,1.008,1.008,0,1,0,2.015,0,11.084,11.084,0,1,1,22.167,0,1.008,1.008,0,1,0,2.015,0A13.114,13.114,0,0,0,119.765,256Z" transform="translate(-106.666 -256)"></path> </g> </svg></div> </div> </article> </div> </div> </li> <li class="menu-item menu-item--expanded"> <a href="/es/legislacion-seguridad" data-drupal-link-system-path="node/27028">Legislación y seguridad</a> <div class="menu_link_content menu-link-contentmx1---sede-electronica-bne view-mode-default menu-dropdown menu-dropdown-0 menu-type-default"> <ul class="menu menu-level-1"> <li class="menu-item"> <a href="/es/legislacion-seguridad/normativa-sede" data-drupal-link-system-path="node/27019">Normativa de la sede</a> <div class="menu_link_content menu-link-contentmx1---sede-electronica-bne view-mode-default menu-dropdown menu-dropdown-1 menu-type-default"> </div> </li> <li class="menu-item"> <a href="/es/legislacion-seguridad/normativa-registro" data-drupal-link-system-path="node/27026">Normativa del registro</a> <div class="menu_link_content menu-link-contentmx1---sede-electronica-bne view-mode-default menu-dropdown menu-dropdown-1 menu-type-default"> </div> </li> <li class="menu-item"> <a href="/es/legislacion-seguridad/verificacion-firma-certificados-electronicos" data-drupal-link-system-path="node/30696">Verificación de firma y certificados electrónicos</a> <div class="menu_link_content menu-link-contentmx1---sede-electronica-bne view-mode-default menu-dropdown menu-dropdown-1 menu-type-default"> </div> </li> </ul> <div class="field field--name-field-icono field--type-entity-reference field--label-hidden field__item"> <article role="article" class="node node--type-icono-svg- node--promoted node--view-mode-svg"> <h2> <a href="/es/node/27015" rel="bookmark"><span class="field field--name-title field--type-string field--label-hidden">Icono Legal</span> </a> </h2> <div class="node__content"> <div class="field field--name-field-icono-svg- field--type-image field--label-hidden field__item"><svg xmlns="http://www.w3.org/2000/svg" width="58.228" height="56.085" viewBox="0 0 58.228 56.085"> <title>Icono Legislación</title> <g data-name="subasta (1)" transform="translate(0 -0.001)"> <g data-name="Grupo 2220" transform="translate(4.361)"> <g data-name="Grupo 2219"> <path data-name="Trazado 3573" d="M91.582,55.379,79.607,43.4a2.154,2.154,0,0,0-2.639-.321l-6.727-6.727A.883.883,0,0,0,68.993,37.6l6.681,6.681-2.461,2.461L60.958,34.492l2.461-2.461,1.64,1.64a.883.883,0,1,0,1.248-1.248l-1.64-1.64,4.267-4.267.338.338a2.221,2.221,0,0,0,3.141,0l1.573-1.573a2.221,2.221,0,0,0,0-3.14L61.918,10.072a2.22,2.22,0,0,0-3.14,0L57.2,11.644a2.221,2.221,0,0,0,0,3.141l.338.338L44.049,28.615l-.338-.338a2.223,2.223,0,0,0-3.14,0L39,29.85a2.221,2.221,0,0,0,0,3.14L51.066,45.059a2.221,2.221,0,0,0,3.141,0l1.573-1.573h0a2.223,2.223,0,0,0,0-3.14l-.338-.338,4.267-4.267,12.3,12.3a2.154,2.154,0,0,0,.321,2.639L84.306,62.655a2.159,2.159,0,0,0,3.053,0l4.224-4.224a2.159,2.159,0,0,0,0-3.053ZM58.453,12.893l1.573-1.573a.455.455,0,0,1,.643,0L72.737,23.388a.455.455,0,0,1,0,.643L71.164,25.6a.466.466,0,0,1-.643,0L58.453,13.536a.455.455,0,0,1,0-.643ZM54.531,42.237,52.958,43.81a.466.466,0,0,1-.643,0L40.247,31.742a.455.455,0,0,1,0-.643l1.573-1.573a.455.455,0,0,1,.643,0L54.531,41.594a.456.456,0,0,1,0,.643Zm4.554-8.369h0l-4.891,4.891-8.9-8.9,13.5-13.488,8.9,8.9L62.8,30.157h0ZM90.334,57.183,86.11,61.407a.392.392,0,0,1-.555,0L73.58,49.432a.392.392,0,0,1,0-.555l.257-.257L77.8,44.653a.392.392,0,0,1,.555,0L90.334,56.628a.393.393,0,0,1,0,.555Z" transform="translate(-38.348 -9.421)"></path> </g> </g> <g data-name="Grupo 2222" transform="translate(0 41.725)"> <g data-name="Grupo 2221"> <path data-name="Trazado 3574" d="M33.53,382.843H32.177v-4.652a1.884,1.884,0,0,0-1.882-1.882H15.077a.883.883,0,1,0,0,1.766H30.3a.116.116,0,0,1,.116.116v4.652H6.953v-4.652a.116.116,0,0,1,.116-.116H9.53a.883.883,0,0,0,0-1.766H7.07a1.884,1.884,0,0,0-1.882,1.882v4.652H3.835A3.839,3.839,0,0,0,0,386.678v2.514a1.479,1.479,0,0,0,1.477,1.477H35.888a1.479,1.479,0,0,0,1.477-1.477v-2.514a3.839,3.839,0,0,0-3.835-3.835ZM35.6,388.9H1.766v-2.225a2.072,2.072,0,0,1,2.069-2.069H33.53a2.072,2.072,0,0,1,2.069,2.069Z" transform="translate(0 -376.309)"></path> </g> </g> </g> </svg></div> </div> </article> </div> </div> </li> <li class="menu-item menu-item--expanded"> <a href="/es/requisitos-tecnicos" data-drupal-link-system-path="node/30698">Requisitos técnicos</a> <div class="menu_link_content menu-link-contentmx1---sede-electronica-bne view-mode-default menu-dropdown menu-dropdown-0 menu-type-default"> <ul class="menu menu-level-1"> <li class="menu-item"> <a href="/es/requisitos-tecnicos/relacion-sistemas-firma-electronica-admitidos" data-drupal-link-system-path="node/30697">Relación de sistemas de firma electrónica admitidos</a> <div class="menu_link_content menu-link-contentmx1---sede-electronica-bne view-mode-default menu-dropdown menu-dropdown-1 menu-type-default"> </div> </li> </ul> <div class="field field--name-field-icono field--type-entity-reference field--label-hidden field__item"> <article role="article" class="node node--type-icono-svg- node--promoted node--view-mode-svg"> <h2> <a href="/es/node/27016" rel="bookmark"><span class="field field--name-title field--type-string field--label-hidden">Icono Requisitos Técnicos</span> </a> </h2> <div class="node__content"> <div class="field field--name-field-icono-svg- field--type-image field--label-hidden field__item"><svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" width="61.417" height="61.409" viewBox="0 0 61.417 61.409"> <title>Icono Requisitos técnicos</title> <defs> <clipPath> <rect data-name="Rectángulo 1420" width="61.417" height="61.409" transform="translate(0 0)" fill="none"></rect> </clipPath> </defs> <path data-name="Trazado 3529" d="M38.6,4.9H11.492a.9.9,0,0,0,0,1.8H38.6a.9.9,0,0,0,0-1.8"></path> <path data-name="Trazado 3530" d="M46.422,4.7a.9.9,0,1,0,.9.9h.008a.9.9,0,0,0-.9-.9"></path> <path data-name="Trazado 3531" d="M50.35,4.7a.9.9,0,1,0,.9.9.9.9,0,0,0-.9-.9"></path> <path data-name="Trazado 3532" d="M54.284,4.7a.9.9,0,1,0,.9.9.9.9,0,0,0-.9-.9"></path> <path data-name="Trazado 3533" 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</svg></div> </div> </article> </div> </div> </li> <li class="menu-item menu-item--active-trail"> <a href="/es/preguntas-frecuentes" data-drupal-link-system-path="node/3001" class="is-active">Preguntas frecuentes</a> <div class="menu_link_content menu-link-contentmx1---sede-electronica-bne view-mode-default menu-dropdown menu-dropdown-0 menu-type-default"> <div class="field field--name-field-icono field--type-entity-reference field--label-hidden field__item"> <article role="article" class="node node--type-icono-svg- node--promoted node--view-mode-svg"> <h2> <a href="/es/node/27017" rel="bookmark"><span class="field field--name-title field--type-string field--label-hidden">Icono Preguntas Frecuentes</span> </a> </h2> <div class="node__content"> <div class="field field--name-field-icono-svg- field--type-image field--label-hidden field__item"><svg xmlns="http://www.w3.org/2000/svg" width="54.738" height="54.734" viewBox="0 0 54.738 54.734"> <title>Icono Preguntas Frecuentes</title> <g 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d="M214.244,0h-2.706a15.538,15.538,0,0,0,0,31.076h2.706a15.567,15.567,0,0,0,3.944-.506l4,4a1.069,1.069,0,0,0,1.825-.756V27.624a15.687,15.687,0,0,0,4.084-5.035,15.371,15.371,0,0,0,1.688-7.05A15.556,15.556,0,0,0,214.244,0ZM222.3,26.249a1.069,1.069,0,0,0-.426.854v4.126l-2.616-2.615a1.068,1.068,0,0,0-1.07-.266,13.4,13.4,0,0,1-3.941.589h-2.706a13.4,13.4,0,0,1,0-26.8h2.706A13.4,13.4,0,0,1,222.3,26.249Z" transform="translate(-196)"></path> </g> </g> <g data-name="Grupo 1606" transform="translate(33.617 7.49)"> <g data-name="Grupo 1605"> <path data-name="Trazado 2623" d="M323.5,74.271a4.525,4.525,0,0,0-9.038.318,1.069,1.069,0,0,0,2.138,0,2.389,2.389,0,1,1,2.913,2.33,2.023,2.023,0,0,0-1.594,1.983V81.47a1.069,1.069,0,0,0,2.138,0V78.988A4.5,4.5,0,0,0,323.5,74.271Z" transform="translate(-314.462 -70.063)"></path> </g> </g> <g data-name="Grupo 1608" transform="translate(37.074 22.058)"> <g data-name="Grupo 1607"> <path data-name="Trazado 2624" d="M348.625,206.643a1.07,1.07,0,1,0,.313.756,1.07,1.07,0,0,0-.313-.756Z" transform="translate(-346.8 -206.33)"></path> </g> </g> <g data-name="Grupo 1610" transform="translate(5.773 33.14)"> <g data-name="Grupo 1609"> <path data-name="Trazado 2625" d="M77.626,310H55.069a1.069,1.069,0,1,0,0,2.138H77.626a1.069,1.069,0,0,0,0-2.138Z" transform="translate(-54 -310)"></path> </g> </g> <g data-name="Grupo 1612" transform="translate(28.33 39.127)"> <g data-name="Grupo 1611"> <path data-name="Trazado 2626" d="M266.825,366.313a1.068,1.068,0,1,0,.313.756A1.068,1.068,0,0,0,266.825,366.313Z" transform="translate(-265 -366)"></path> </g> </g> <g data-name="Grupo 1614" transform="translate(5.773 39.127)"> <g data-name="Grupo 1613"> <path data-name="Trazado 2627" d="M73.421,366H55.069a1.069,1.069,0,1,0,0,2.138H73.421a1.069,1.069,0,0,0,0-2.138Z" transform="translate(-54 -366)"></path> </g> </g> <g data-name="Grupo 1616" transform="translate(5.773 27.154)"> <g data-name="Grupo 1615"> <path 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</div> </form> </div> <div class="view-content"> <div class="views-row"> <article role="article" class="node rs_preserve node--type-faq node--promoted node--view-mode-faqs-listado"> <h2> <a href="/es/preguntas-frecuentes/es-firma-electronica" rel="bookmark"><span class="field field--name-title field--type-string field--label-hidden">¿Qué es la firma electrónica?</span> </a> </h2> <div class="node__content"> <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>La firma electrónica permite al receptor de un mensaje verificar la autenticidad del emisor de la información así como verificar que dicha información no ha sido modificada desde su generación. De este modo, la firma electrónica ofrece el soporte para la autenticación e integridad de los datos así como para el no repudio en origen, ya que el originador de un mensaje firmado electrónicamente no puede argumentar que no lo es.</p> <p>Una firma electrónica está destinada para el mismo propósito que una manuscrita. Sin embargo, una firma manuscrita es sencilla de falsificar mientras que la digital es imposible mientras no se descubra la clave privada del firmante.</p> </div> </div> </article> </div> <div class="views-row"> <article role="article" class="node rs_preserve node--type-faq node--promoted node--view-mode-faqs-listado"> <h2> <a href="/es/preguntas-frecuentes/es-certificado-digital" rel="bookmark"><span class="field field--name-title field--type-string field--label-hidden">¿Qué es un certificado digital?</span> </a> </h2> <div class="node__content"> <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>Un certificado digital es un sistema de firma electrónica que permite identificar a su titular. Asegura la identidad del que establece la comunicación electrónica y si se utiliza para firmar datos permite garantizar que éstos no han sido modificados así como la identidad del firmante.</p> </div> </div> </article> </div> <div class="views-row"> <article role="article" class="node rs_preserve node--type-faq node--promoted node--view-mode-faqs-listado"> <h2> <a href="/es/preguntas-frecuentes/como-puedo-conseguir-certificado-digital" rel="bookmark"><span class="field field--name-title field--type-string field--label-hidden">¿Cómo puedo conseguir un certificado digital?</span> </a> </h2> <div class="node__content"> <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>Si dispones de DNI electrónico, ya dispones de un certificado digital, también podrás obtener un certificado digital a través de cualquiera de las entidades emisoras de certificados reconocidas.</p> <p>Por ejemplo, en la página Web de Ceres <a href="https://www.cert.fnmt.es/" rel=" noopener" target="_blank">http://www.cert.fnmt.es/</a> encontrarás información sobre como conseguir un certificado digital.</p> </div> </div> </article> </div> <div class="views-row"> <article role="article" class="node rs_preserve node--type-faq node--promoted node--view-mode-faqs-listado"> <h2> <a href="/es/preguntas-frecuentes/necesito-para-utilizar-dni-electronico-otras-tarjetas-criptograficas" rel="bookmark"><span class="field field--name-title field--type-string field--label-hidden">¿Qué necesito para utilizar el DNI electrónico y otras tarjetas criptográficas?</span> </a> </h2> <div class="node__content"> <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>Para utilizar certificados digitales cuyo soporte sea una tarjeta criptográfica necesitarás, además de un lector de tarjetas, de software específico según indicaciones del fabricante. Por ejemplo, para utilizar el DNIe deberás consultar el enlace <a href="https://www.sede.fnmt.gob.es/certificados/persona-fisica/obtener-certificado-con-dnie" rel=" noopener" target="_blank">Cómo utilizar el DNIe</a>. Para utilizar una tarjeta criptográfica CERES deberá consultar <a href="https://www.sede.fnmt.gob.es/preguntas-frecuentes" rel=" noopener" target="_blank">Preguntas Frecuentes</a> de la página de CERES. Para otras tarjetas criptográficas consulte en la página Web del fabricante.</p> </div> </div> </article> </div> <div class="views-row"> <article role="article" class="node rs_preserve node--type-faq node--promoted node--view-mode-faqs-listado"> <h2> <a href="/es/preguntas-frecuentes/son-mis-datos-confidenciales" rel="bookmark"><span class="field field--name-title field--type-string field--label-hidden">¿Son mis datos confidenciales?</span> </a> </h2> <div class="node__content"> <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>Gracias al protocolo https, la conexión entre el ciudadano y la BNE esta cifrada. Se crea un “túnel SSL” en Internet entre el ciudadano y la BNE, en el que la información va cifrada, viajando así los datos de forma segura. </p> </div> </div> </article> </div> <div class="views-row"> <article role="article" class="node rs_preserve node--type-faq node--promoted node--view-mode-faqs-listado"> <h2> <a href="/es/preguntas-frecuentes/es-informacion-sede-autentica" rel="bookmark"><span class="field field--name-title field--type-string field--label-hidden">¿Es la información de la sede auténtica?</span> </a> </h2> <div class="node__content"> <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>Cada fragmento de información intercambiado entre la BNE y el ciudadano, lleva asociado otro fragmento (el “hash” de este) que es un código que garantiza que el fragmento inicial no ha sido modificado desde su envío. Por tanto es autentico, garantizando así la integridad de la información recibida por el ciudadano.</p> </div> </div> </article> </div> <div class="views-row"> <article role="article" class="node rs_preserve node--type-faq node--promoted node--view-mode-faqs-listado"> <h2> <a href="/es/preguntas-frecuentes/como-saber-certeza-estoy-sede" rel="bookmark"><span class="field field--name-title field--type-string field--label-hidden">¿Cómo saber con certeza que estoy en la sede?</span> </a> </h2> <div class="node__content"> <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>La dirección web de todo contenido de la sede electrónica de la Biblioteca Nacional de España empieza por <a href="https://sede.bene.gob.es">https://sede.bene.gob.es</a>. Gracias al protocolo https las comunicaciones se realizan por un canal seguro (se asegura la integridad, confidencialidad y autenticación de las comunicaciones).</p> </div> </div> </article> </div> <div class="views-row"> <article role="article" class="node rs_preserve node--type-faq node--promoted node--view-mode-faqs-listado"> <h2> <a href="/es/preguntas-frecuentes/es-sede-electronica" rel="bookmark"><span class="field field--name-title field--type-string field--label-hidden">¿Qué es la sede electrónica?</span> </a> </h2> <div class="node__content"> <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>La sede electrónica de la Biblioteca Nacional de España permite el acceso por medios electrónicos a los trámites y procedimientos de su competencia, todos los días del año durante las 24 horas.</p> </div> </div> </article> </div> <div class="views-row"> <article role="article" class="node rs_preserve node--type-faq node--promoted node--view-mode-faqs-listado"> <h2> <a href="/es/preguntas-frecuentes/puedo-hacer-sede-electronica" rel="bookmark"><span class="field field--name-title field--type-string field--label-hidden">¿Qué puedo hacer en la sede electrónica?</span> </a> </h2> <div class="node__content"> <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>La sede electrónica de la BNE ofrece iniciar la solicitud vía electrónica de servicios como la expedición del carne de lector, la reproducción de documentos, la petición anticipada de fondos…</p> <p>También da acceso al registro electrónico de la BNE, permitiendo presentar por registro cualquier solicitud a la Biblioteca sin necesidad de desplazarnos a ella.</p> <p>Además permite consultar toda la normativa referente a administración electrónica de la Biblioteca y todo la información necesaria sobre seguridad, certificados electrónicos, DNI-electrónico… que un ciudadano necesita saber para hacer uso de la administración electrónica.</p> </div> </div> </article> </div> <div class="views-row"> <article role="article" class="node rs_preserve node--type-faq node--promoted node--view-mode-faqs-listado"> <h2> <a href="/es/preguntas-frecuentes/es-registro-electronico" rel="bookmark"><span class="field field--name-title field--type-string field--label-hidden">¿Qué es el registro electrónico?</span> </a> </h2> <div class="node__content"> <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>El registro electrónico de la BNE permite presentar cualquier documentación por registro a la BNE, al igual que si lo hiciese físicamente en el registro presencial.</p> <p>Permite realizar asientos registrales en la Biblioteca Nacional durante las 24 horas del día y los 365 días del año, sin necesidad de desplazarse a esta o a cualquier otro registro de la Administración.</p> </div> </div> </article> </div> <div class="views-row"> <article role="article" class="node rs_preserve node--type-faq node--promoted node--view-mode-faqs-listado"> <h2> <a href="/es/preguntas-frecuentes/necesito-para-usar-registro-electronico" rel="bookmark"><span class="field field--name-title field--type-string field--label-hidden">¿Qué necesito para usar el registro electrónico?</span> </a> </h2> <div class="node__content"> <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>Firma electrónica, es decir un certificado digital, mediante el cual identificarnos de forma segura ante el registro electrónico, como si lo hiciésemos de forma presencial. Toda la información sobre identidad digital, certificados digitales o como obtener un certificado se encuentra accesible en seguridad y certificación.</p> </div> </div> </article> </div> <div class="views-row"> <article role="article" class="node rs_preserve node--type-faq node--promoted node--view-mode-faqs-listado"> <h2> <a href="/es/preguntas-frecuentes/puedo-presentar-registro-electronico" rel="bookmark"><span class="field field--name-title field--type-string field--label-hidden">¿Qué puedo presentar en el registro electrónico?</span> </a> </h2> <div class="node__content"> <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>El registro permite presentar:</p> <p>Solicitud de ISSN: el ISSN es un código numérico reconocido internacionalmente para la identificación de las publicaciones seriadas. Puede solicitar el ISSN cualquier entidad interesada, relacionada con el mundo de la edición, producción, comercialización, distribución, tratamiento, difusión y uso de las publicaciones seriada.</p> <p>Donativo: permite a cualquier persona, física o jurídica contribuir al enriquecimiento de los fondos depositados en la BNE.</p> <p>Quejas y sugerencias: quejas y sugerencias dirigidas a la Biblioteca Nacional de España.</p> <p>Otras solicitudes, comunicaciones y escritos: cualquier solicitud, escrito o comunicación dirigida a la BNE, distinta de las anteriores.</p> </div> </div> </article> </div> </div> </div> </div> </div> </div> </div> </div> </article> </div> </div> </div> </div> <div class="ps_post_contenido ps-content-margins" role="complementary"> <div class="region region-post-contenido"> </div> </div> </main> <footer role="contentinfo"> <div class="ps-footer-logos"> <div class="ps-content-margins ps-footer-logos-content"> <div class="region region-footer-logos"> <div class="views-element-container block block-views block-views-blockwidget-block-3" id="block-views-block-widget-block-3-3"> <div><div class="logos-institucionales view view-widget view-id-widget view-display-id-block_3 js-view-dom-id-202108c76356b5e2b9bdbb65053e283979198cd8fd1a208407906556ac90f3dd"> <div class="view-content"> <div class="ps-row"><div class="views-field views-field-field-icono-svg-"><div class="field-content"> <img src="/sites/default/files/iconos-svg/gob_mc_bne.png" width="2295" height="536" alt="Gobierno de España. 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