Cybersecurity

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role="main" tabindex="-1"> <div id="PageContent_TA51A0481002_Col00" class="sf_colsIn container" data-sf-element="Container" data-placeholder-label="Container">  <nav id="4d29f1f63b1049a5a2e2f4e09ab1850d" aria-label="You are here"> <ul class="sf-breadscrumb breadcrumb"> <li><a href="/">Home</a><span aria-hidden="true">/</span></li> <li><a href="/about">About WHO</a><span aria-hidden="true">/</span></li> <li class="active">Cybersecurity </li> </ul> </nav>  <script type="application/ld+json"> {"itemListElement":[{"@type":"ListItem","position":1,"item":{"@id":"https://www.who.int","name":"Home"}},{"@type":"ListItem","position":2,"item":{"@id":"https://www.who.int/about","name":"About WHO"}},{"@type":"ListItem","position":3,"item":{"@id":"https://www.who.int/about/cybersecurity","name":"Cybersecurity聽"}}],"itemListOrder":"ItemListOrderAscending","@context":"http://schema.org","@type":"BreadcrumbList"} </script> </div> <div class="row" data-sf-element="Row"> <div id="PageContent_TA51A0481001_Col00" class="sf_colsIn col-md-12" data-sf-element="Column 1" data-placeholder-label="Body content"><div id="PageContent_C011_Col00" class="sf_colsIn container" data-sf-element="Container" data-placeholder-label="Container"><div class="row" data-sf-element="Row"> <div id="PageContent_C024_Col00" class="sf_colsIn col-md-1" data-sf-element="Column 1" data-placeholder-label="Column 1"> </div> <div id="PageContent_C024_Col01" class="sf_colsIn col-md-10" data-sf-element="Column 2" data-placeholder-label="Column 2"> <div class="sf-content-block content-block" > <div ><h1>Beware of criminals pretending to be WHO</h1></div> </div> <div class="row" data-sf-element="Row"> <div id="PageContent_C025_Col00" class="sf_colsIn col-md-8" data-sf-element="Column 1" data-placeholder-label="Column 1"> <div class="sf-content-block content-block" > <div ><p>Hackers and cyber scammers are taking advantage of the coronavirus disease (COVID-19) pandemic by sending fraudulent email and WhatsApp messages that attempt to trick you into clicking on malicious links or opening attachments. </p><p>These actions can reveal your user name and password, which can be used to steal money or sensitive information. </p><p>If you are contacted by a person or organization that appears to be WHO, verify their authenticity before responding.</p><p>The World Health Organization will:</p><ul><li><strong>never</strong> ask for your username or password to access safety information</li><li><strong>never</strong> email attachments you didn’t ask for</li><li><strong>never</strong> charge money to apply for a job, register for a conference, or reserve a hotel</li><li><strong>never</strong> conduct lotteries or offer prizes, grants, certificates or funding through email.</li></ul><p>Be on alert when you receive an email with any link or attachments containing any reference to WHO. It might be a cyberattack.</p><p>The only call for donations WHO has issued is the COVID-19 Solidarity Response Fund, which is linked to below.  Any other appeal for funding or donations that appears to be from WHO is a scam.  </p><ul><li><a target="_blank" href="/emergencies/diseases/novel-coronavirus-2019/donate"><strong>COVID-19 Solidarity Response Fund</strong></a></li></ul><p></p></div> </div> <div class="row" data-sf-element="Row"> <div id="PageContent_C019_Col00" class="sf_colsIn col-md-8" data-sf-element="Column 1" data-placeholder-label="Column 1"> <div class="sf-content-block content-block" > <div ><p><span style="caret-color:auto;text-align:inherit;text-transform:inherit;white-space:inherit;word-spacing:normal;background-color:transparent;">There have been some cases reported of people fraudulently presenting themselves as WHO or the COVID-19 Solidarity Response Fund, and/or sending invoices requesting payment on behalf of the Fund. WHO, the UN Foundation, or the Swiss Philanthropy Foundation will never contact you for your credit card or banking details. Please see </span><a data-sf-ec-immutable="" href="https://covid19responsefund.org/en/faq" style="text-align:inherit;text-transform:inherit;white-space:inherit;word-spacing:normal;">our FAQ</a><span style="caret-color:auto;text-align:inherit;text-transform:inherit;white-space:inherit;word-spacing:normal;background-color:transparent;"> to learn more about the ways you can legitimately give to the Fund. You may also report scams </span> <a href="/about" style="text-align:inherit;text-transform:inherit;white-space:inherit;word-spacing:normal;">here</a> <span style="caret-color:auto;text-align:inherit;text-transform:inherit;white-space:inherit;word-spacing:normal;background-color:transparent;">.</span><br /></p><p>Beware that criminals use email, websites, phone calls, text messages, and even fax messages for their scams. You can verify if communication is legit by contacting WHO directly.</p><ul><li><strong><a href="/about/contact-us">Contact WHO</a></strong><strong></strong></li></ul><h3> </h3></div> </div> </div> <div id="PageContent_C019_Col01" class="sf_colsIn col-md-4" data-sf-element="Column 2" data-placeholder-label="Column 2"> <div class="sf-image "> <img class="lazy" src="https://cdn.who.int/media/images/default-source/health-topics/coronavirus/paypalfake.tmb-small.png?sfvrsn=eab8397b_3" data-image="https://cdn.who.int/media/images/default-source/health-topics/coronavirus/paypalfake.tmb-small.png?sfvrsn=eab8397b_3" title="PayPalFake" /> </div> </div> </div> <div class="mdc-card mdc-card--horizontal bg-white" role="article"> <div class="mdc-card__primary-action "> <a href="/news-room/spotlight/let-s-flatten-the-infodemic-curve" class="link" rel="noopener" target="_self"> <div class="mdc-card__media"> <img src="https://cdn.who.int/media/images/default-source/health-topics/coronavirus/spothlight-missinformation.png?sfvrsn=d8631afa_24" title="spothlight-missinformation" alt="Misinformation infographic."> </div> <div class="card-media--item"> <div class="card-media-primary"> <div id="70bf6e14c929427bbac967bd61d1e19e" class="item--title">Let鈥檚 flatten the infodemic curve</div> <div class="item--subtitle"></div> </div> <div class="card-media-secondary"> <div class="item--abstract"> We are all being exposed to a huge amount of COVID-19 information on a daily basis, and not all of it is reliable. Here are some tips for telling the difference and stopping the spread of misinformation. </div> </div> </div> </a> </div> </div> <div class="section-heading"> <h2>Phishing: malicious emails and messages appearing to be from WHO</h2> </div> <div class="sf-content-block content-block" > <div ><p><span style="color:#313131;font-size:inherit;caret-color:auto;font-family:inherit;text-transform:inherit;white-space:inherit;word-spacing:normal;">WHO is aware of suspicious email messages attempting to take advantage of the COVID-19 emergency. This fraudulent action is called phishing.</span></p><div>These “Phishing” emails appear to be from WHO, and will ask you to:<br /></div><ul><li>give sensitive information, such as usernames or passwords</li><li>click a malicious link</li><li>open a malicious attachment.</li></ul><div><p>Using this method, criminals can install malware or steal sensitive information.</p></div><h3>How to prevent phishing:</h3><ol><li><strong>Check their email address</strong><br /><br />Make sure the sender has an email address such as ‘person@who.int’ <br /><br />If there is anything other than ‘who.int’ after the ‘@’ symbol, this sender is not from WHO.  For example, WHO does not send email from addresses ending in ‘@who.com’ , ‘@who.org’ or ‘@who-safety.org’ <br /><br />Beware, however, that even an email address with the correct domain name may not be from WHO.  Criminals can forge the "From" address on email messages to make them appear to be from ‘@who.int’. Please follow the steps from 2 to 6 below to prevent phishing.<br /><br />WHO has implemented a new email security control called Domain-based Message Authentication, Reporting, and Conformance (DMARC) to significantly diminish this type of impersonation.<br /><br /></li><li><strong>Check the link before you click</strong><br /><br />Make sure the link starts with ‘https://www.who.int’.  Better still, navigate to the WHO website directly, by typing ‘https://www.who.int’ into your browser. <br /><br /></li><li><strong>Be careful when providing personal information</strong><br /><br />Always consider why someone wants your information and if it is appropriate. There is no reason someone would need your username & password to access public information.<br /><br /></li><li><strong>Do not rush or feel under pressure</strong><br /><br />Cybercriminals use emergencies such as the coronavirus disease (COVID-19) pandemic to get people to make decisions quickly. Always take time to think about a request for your personal information, and whether the request is appropriate.<br /><br /></li><li><strong>If you gave sensitive information, don’t panic</strong><br /><br />If you believe you have given data such as your username or passwords to cybercriminals, immediately change your credentials on each site where you have used them.<br /><br /></li><li><strong>If you see a scam, report it</strong></li></ol></div> </div> </div> <div id="PageContent_C025_Col01" class="sf_colsIn col-md-4" data-sf-element="Column 2" data-placeholder-label="Column 2"> <div class="mdc-card mdc-card--horizontal" role="article"> <div class="mdc-card__primary-action "> <a href="/campaigns/connecting-the-world-to-combat-coronavirus/how-to-report-misinformation-online" class="link" rel="noopener" target="_self"> <div class="card-media--item"> <div class="card-media-primary"> <div id="53b5e6263464461a81774559a0668bd2" class="item--title">How to report misinformation online</div> <div class="item--subtitle"></div> </div> <div class="card-media-secondary"> <div class="item--abstract"> If you see content online that you believe to be false or misleading, you can report it to the hosting social media platform. </div> </div> </div> </a> </div> </div> <div class="mdc-card mdc-card--horizontal" role="article"> <div class="mdc-card__primary-action "> <a href="/about/cybersecurity/vulnerability-hall-of-fame" class="link" rel="noopener" target="_self"> <div class="card-media--item"> <div class="card-media-primary"> <div id="d3c722cdea044fc5969f3d52b2894ada" class="item--title">Vulnerability Hall of Fame</div> <div class="item--subtitle"></div> </div> <div class="card-media-secondary"> <div class="item--abstract"> WHO is committed to protecting the privacy and security of its people, processes, and IT solutions. Our Vulnerability Hall of Fame is intended to minimize the risk and impact of cybersecurity vulnerabilities that hackers seek to exploit for malicious purposes. </div> </div> </div> </a> </div> </div> <div class="section-heading"> <h2>Questions and answers</h2> </div> <div class="sf-list-vertical sf-list-vertical__nodate"> <a class="sf-list-vertical__item" href="/news-room/questions-and-answers/item/disinformation-and-public-health"> <h4 class="sf-list-vertical__title"> <span class="full-title" aria-hidden="true" style="display: none">Disinformation and public health</span> <span class="trimmed">Disinformation and public health</span> </h4> </a> <a class="sf-list-vertical__item" href="/news-room/questions-and-answers/item/cyber-attacks-on-critical-health-infrastructure"> <h4 class="sf-list-vertical__title"> <span class="full-title" aria-hidden="true" style="display: none">Cyber-attacks on critical health infrastructure</span> <span class="trimmed">Cyber-attacks on critical health infrastructure</span> </h4> </a> </div> <div class="section-heading"> <h2>News</h2> </div> <div class="list-view vertical-list"> <div class="list-view--item vertical-list-item"> <a href="/news/item/06-02-2024-who-reports-outline-responses-to-cyber-attacks-on-health-care-and-the-rise-of-disinformation-in-public-health-emergencies" class="link-container" aria-label="WHO reports outline responses to cyber-attacks on health care and the rise of disinformation in public health emergencies" role="link"> <div class="info"> <div class="date"> <span class="timestamp">6 February 2024</span> <div class="sf-tags-list"> <div class="sf-tags-list-item">Departmental update</div> </div> </div> <p class="heading text-underline">WHO reports outline responses to cyber-attacks on health care and the rise of disinformation in public health emergencies</p> </div> </a> </div> <div class="list-view--item vertical-list-item"> <a href="/news/item/23-04-2020-who-reports-fivefold-increase-in-cyber-attacks-urges-vigilance" class="link-container" aria-label="WHO reports fivefold increase in cyber attacks, urges vigilance" role="link"> <div class="info"> <div class="date"> <span class="timestamp">23 April 2020</span> <div class="sf-tags-list"> <div class="sf-tags-list-item">News release</div> </div> </div> <p class="heading text-underline">WHO reports fivefold increase in cyber attacks, urges vigilance</p> </div> </a> </div> </div> </div> </div> </div> <div id="PageContent_C024_Col02" class="sf_colsIn col-md-1" data-sf-element="Column 3" data-placeholder-label="Column 3"> </div> </div> </div> </div> </div> </section>   <footer id="sf-footer"> <div class="main-footer"> <div id="Footer_TD9F2A204001_Col00" class="sf_colsIn container" data-sf-element="Container" data-placeholder-label="Container"><div class="row" data-sf-element="Row"> <div id="Footer_T75121FDA252_Col00" class="sf_colsIn col-md-8" 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