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Delivery-Driven Policy — Code for America
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delivery.</p> <p>How might the shift to a digital world affect government’s ability to implement policy?</p> <p>Practicing <em>delivery-driven policymaking</em> means bringing user-centered, iterative, and data-driven practices to bear from the start and throughout. It means getting deep into the weeds of implementation in ways that the policy world has traditionally avoided, iterating both on policy and delivery.</p> <p><strong>By tightly coupling policy and delivery, governments can use data about how people actually experience government services to narrow the implementation gap and help policies get the outcome they intend</strong>.</p> <p><a class="cfa-button arrow-link" href="http://s3-us-west-1.amazonaws.com/codeforamerica-cms1/documents/delivery-driven-policy-code-for-america.pdf" target="_blank" rel="noopener">Read the paper</a> <a href="https://codeforamerica.org/news/delivery-driven-policy/">Read on our blog</a></p> </div> </div> <div class="col-xs-12 col-md-5 stack "> <div class="cfa-image"> <picture class=" cfa-image cfa-image--standard cfa-image--default "> <source media="(max-width: 1024px)" srcset="https://files.codeforamerica.org/2021/05/28124724/delivery-driven-policy-november-2019_191104_171025-1024x768.jpg" /> <source 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window._nslHasOpenedPopup = true; e.preventDefault(); } } if (!success) { window.location = href; e.preventDefault(); } } } } }); let buttonCountChanged = false; const googleLoginButtons = document.querySelectorAll(' a[data-plugin="nsl"][data-provider="google"]'); if (googleLoginButtons.length && checkWebView()) { googleLoginButtons.forEach(function (googleLoginButton) { if (scriptOptions._unsupportedWebviewBehavior === 'disable-button') { disableButtonInWebView(googleLoginButton); } else { googleLoginButton.remove(); buttonCountChanged = true; } }); } const facebookLoginButtons = document.querySelectorAll(' a[data-plugin="nsl"][data-provider="facebook"]'); if (facebookLoginButtons.length && checkWebView() && /Android/.test(window.navigator.userAgent) && !isAllowedWebViewForUserAgent('facebook')) { facebookLoginButtons.forEach(function (facebookLoginButton) { if (scriptOptions._unsupportedWebviewBehavior === 'disable-button') { disableButtonInWebView(facebookLoginButton); } else { facebookLoginButton.remove(); buttonCountChanged = true; } }); } const separators = document.querySelectorAll('div.nsl-separator'); if (buttonCountChanged && separators.length) { separators.forEach(function (separator) { const separatorParentNode = separator.parentNode; if (separatorParentNode) { const separatorButtonContainer = separatorParentNode.querySelector('div.nsl-container-buttons'); if (separatorButtonContainer && !separatorButtonContainer.hasChildNodes()) { separator.remove(); } } }) } });})();</script> <link href="https://fonts.googleapis.com/css2?family=Material+Symbols+Rounded:wght@400" rel="stylesheet" /> </body> </html>