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Engineered for your enterprise. </div> </div> </div></div> </div> </div>  <div class='cols-wrapper loading'> <div class='col-main-wrapper'> <div class='col-main'> <div class='section' id='main'><div class='widget Blog' data-version='1' id='Blog1'> <div class='post' data-id='6868351325492253576' itemscope='' itemtype='http://schema.org/BlogPosting'> <h2 class='title' itemprop='name'> <a href='https://cloud.googleblog.com/2007/12/advanced-search-reporting-launched-on.html?hl=en' itemprop='url' title='Advanced Search Reporting Launched on Google Enterprise labs'> Advanced Search Reporting Launched on Google Enterprise labs </a> </h2> <div class='post-header'> <div class='published'> <span class='publishdate' itemprop='datePublished'> Friday, December 21, 2007 </span> </div> </div> <div class='post-body'> <div class='post-content' itemprop='articleBody'> <script type='text/template'> <span class="byline-author">Posted by Cyrus Mistry, Enterprise Product Manager</span><br /><br />So you have your shiny blue or yellow box up and running and life is good. As the searches keep coming, you begin to wonder.... How many of my users are clicking on the first search result? How many refine their search? How many use the Advanced search capabilities? How many click on a KeyMatch? How many have to click the Next page link? How many aren't finding what they want?<br /><br />Now you can answer these and hundreds of other questions with the introduction of Advanced Search Reporting for your Google Mini or Google Search Appliance. Through a detailed analysis of what your users are clicking, you can now extract volumes of rich behavior detail that you can use to improve your search quality and their search experience.<br /><br />For example, you might learn:<br /><br /><a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgpGqksJdkefdz4lIPLGW12u3ywHYQPTD7VXMoh8tadIGrWJLQVmtI7JyA5qrx9iw0teiiuSBW1vrMWlaV6xDsDOl9mSoXUWrPNQO0a817pMOIhYDZLWWaZn67eMq7fiEqPp4V6ZK7Dv1k/s1600-h/adv_search_rprt.jpg"><img alt="" border="0" id="BLOGGER_PHOTO_ID_5146581044590321106" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgpGqksJdkefdz4lIPLGW12u3ywHYQPTD7VXMoh8tadIGrWJLQVmtI7JyA5qrx9iw0teiiuSBW1vrMWlaV6xDsDOl9mSoXUWrPNQO0a817pMOIhYDZLWWaZn67eMq7fiEqPp4V6ZK7Dv1k/s400/adv_search_rprt.jpg" style="margin: 0px auto 10px; display: block; text-align: center; cursor: pointer;" /></a><br />Owners of a Google Mini or Google Search Appliance can visit <a href="//google.com/enterprise/labs">Google Enterprise Labs</a> to <a href="http://code.google.com/p/search-reporting">download this feature</a> today! </script> <noscript> <span class="byline-author">Posted by Cyrus Mistry, Enterprise Product Manager</span><br /><br />So you have your shiny blue or yellow box up and running and life is good. As the searches keep coming, you begin to wonder.... How many of my users are clicking on the first search result? How many refine their search? How many use the Advanced search capabilities? How many click on a KeyMatch? How many have to click the Next page link? How many aren't finding what they want?<br /><br />Now you can answer these and hundreds of other questions with the introduction of Advanced Search Reporting for your Google Mini or Google Search Appliance. Through a detailed analysis of what your users are clicking, you can now extract volumes of rich behavior detail that you can use to improve your search quality and their search experience.<br /><br />For example, you might learn:<br /><br /><a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgpGqksJdkefdz4lIPLGW12u3ywHYQPTD7VXMoh8tadIGrWJLQVmtI7JyA5qrx9iw0teiiuSBW1vrMWlaV6xDsDOl9mSoXUWrPNQO0a817pMOIhYDZLWWaZn67eMq7fiEqPp4V6ZK7Dv1k/s1600-h/adv_search_rprt.jpg"><img alt="" border="0" id="BLOGGER_PHOTO_ID_5146581044590321106" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgpGqksJdkefdz4lIPLGW12u3ywHYQPTD7VXMoh8tadIGrWJLQVmtI7JyA5qrx9iw0teiiuSBW1vrMWlaV6xDsDOl9mSoXUWrPNQO0a817pMOIhYDZLWWaZn67eMq7fiEqPp4V6ZK7Dv1k/s400/adv_search_rprt.jpg" style="margin: 0px auto 10px; display: block; text-align: center; cursor: pointer;" /></a><br />Owners of a Google Mini or Google Search Appliance can visit <a href="//google.com/enterprise/labs">Google Enterprise Labs</a> to <a href="http://code.google.com/p/search-reporting">download this feature</a> today! </noscript> </div> </div> <div class='share'> <span class='gplus-share social-wrapper' data-href='https://plus.google.com/share?url=https://cloud.googleblog.com/2007/12/advanced-search-reporting-launched-on.html?hl=en'> <img alt='Share on Google+' height='24' src='https://www.gstatic.com/images/branding/google_plus/2x/ic_w_post_gplus_black_24dp.png' width='24'/> </span> <span class='twitter-custom social-wrapper' data-href='http://twitter.com/share?text=Official Google Cloud Blog:Advanced Search Reporting Launched on Google Enterprise labs&url=https://cloud.googleblog.com/2007/12/advanced-search-reporting-launched-on.html?hl=en&via=gsuite'> <img alt='Share on Twitter' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_twitter_black_24dp.png' width='24'/> </span> <span class='fb-custom social-wrapper' data-href='https://www.facebook.com/sharer.php?u=https://cloud.googleblog.com/2007/12/advanced-search-reporting-launched-on.html?hl=en'> <img alt='Share on Facebook' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_facebook_black_24dp.png' width='24'/> </span> </div> <div class='comment-container'> <i class='comment-img material-icons'>  </i> <span class='cmt_count_iframe_holder' data-count='1' data-onclick='' data-post-url='https://cloud.googleblog.com/2007/12/advanced-search-reporting-launched-on.html?hl=en' data-url='https://cloud.googleblog.com/2007/12/advanced-search-reporting-launched-on.html' style='color: #4184F3;'></span> </div> <div class='post-footer'> <div class='cmt_iframe_holder' data-href='https://cloud.googleblog.com/2007/12/advanced-search-reporting-launched-on.html' data-viewtype='FILTERED_POSTMOD'></div> <a href='https://plus.google.com/112374322230920073195' rel='author' style='display:none;'> Google </a> <div class='label-footer'> </div> </div> </div> <div class='post' data-id='8913862303894725770' itemscope='' itemtype='http://schema.org/BlogPosting'> <h2 class='title' itemprop='name'> <a href='https://cloud.googleblog.com/2007/12/google-maps-and-public-safety.html?hl=en' itemprop='url' title='Google Maps and Public Safety'> Google Maps and Public Safety </a> </h2> <div class='post-header'> <div class='published'> <span class='publishdate' itemprop='datePublished'> Wednesday, December 19, 2007 </span> </div> </div> <div class='post-body'> <div class='post-content' itemprop='articleBody'> <script type='text/template'> <span class="byline-author">Posted by Dan Israel, Google Enterprise, Government Products</span><br /><br />I recently reviewed an interesting case study about <a href="http://crimereports.com/" target="_blank">CrimeReports.com</a>, a website that makes crime data from local law enforcement agencies available on the internet using <a href="//www.google.com/enterprise/maps/index.html" target="_blank"> Google Maps</a>. CrimeReports.com is a partnership between a company called <a href="http://publicengines.com/index.htm" target="_blank">Public Engines</a> and local police departments across the country -- from San Jose, CA to Washington, DC. These police departments wanted to make information about neighborhood safety directly available to the public, but did not have the resources to set this up themselves. Enter Public Engines, who built a service using the Google Maps API they are making available at a low cost to any interested police department.<br /><br />In the past, local crime information could be difficult for citizens to find -- they could read police blotters in local newspapers or watch the evening news -- but it wasn't easy to see historical data or understand trends. By providing the data in a rich, visual interface, plus letting citizens get alerts if something new happens in their neighborhood -- CrimeReports.com makes information accessible to citizens in a much more useful way. If want to learn more, read <a href="//www.google.com/enterprise/pdf/google_maps_customer_success_story_crime_reports.pdf">the full case study.</a><br /><br />The advent of new Internet technologies like blogs, wikis, & RSS makes it easier than ever for government to share information directly with the citizens they serve, without the need for any intermediaries. This sort of direct communication can be extremely valuable in letting citizens know what government officials are doing in their community. We're always on the look-out for other good examples of this; if you know of any, please share.<br /><span style="color: rgb(136, 136, 136);"><br /></span> </script> <noscript> <span class="byline-author">Posted by Dan Israel, Google Enterprise, Government Products</span><br /><br />I recently reviewed an interesting case study about <a href="http://crimereports.com/" target="_blank">CrimeReports.com</a>, a website that makes crime data from local law enforcement agencies available on the internet using <a href="//www.google.com/enterprise/maps/index.html" target="_blank"> Google Maps</a>. CrimeReports.com is a partnership between a company called <a href="http://publicengines.com/index.htm" target="_blank">Public Engines</a> and local police departments across the country -- from San Jose, CA to Washington, DC. These police departments wanted to make information about neighborhood safety directly available to the public, but did not have the resources to set this up themselves. Enter Public Engines, who built a service using the Google Maps API they are making available at a low cost to any interested police department.<br /><br />In the past, local crime information could be difficult for citizens to find -- they could read police blotters in local newspapers or watch the evening news -- but it wasn't easy to see historical data or understand trends. By providing the data in a rich, visual interface, plus letting citizens get alerts if something new happens in their neighborhood -- CrimeReports.com makes information accessible to citizens in a much more useful way. If want to learn more, read <a href="//www.google.com/enterprise/pdf/google_maps_customer_success_story_crime_reports.pdf">the full case study.</a><br /><br />The advent of new Internet technologies like blogs, wikis, & RSS makes it easier than ever for government to share information directly with the citizens they serve, without the need for any intermediaries. This sort of direct communication can be extremely valuable in letting citizens know what government officials are doing in their community. We're always on the look-out for other good examples of this; if you know of any, please share.<br /><span style="color: rgb(136, 136, 136);"><br /></span> </noscript> </div> </div> <div class='share'> <span class='gplus-share social-wrapper' data-href='https://plus.google.com/share?url=https://cloud.googleblog.com/2007/12/google-maps-and-public-safety.html?hl=en'> <img alt='Share on Google+' height='24' src='https://www.gstatic.com/images/branding/google_plus/2x/ic_w_post_gplus_black_24dp.png' width='24'/> </span> <span class='twitter-custom social-wrapper' data-href='http://twitter.com/share?text=Official Google Cloud Blog:Google Maps and Public Safety&url=https://cloud.googleblog.com/2007/12/google-maps-and-public-safety.html?hl=en&via=gsuite'> <img alt='Share on Twitter' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_twitter_black_24dp.png' width='24'/> </span> <span class='fb-custom social-wrapper' data-href='https://www.facebook.com/sharer.php?u=https://cloud.googleblog.com/2007/12/google-maps-and-public-safety.html?hl=en'> <img alt='Share on Facebook' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_facebook_black_24dp.png' width='24'/> </span> </div> <div class='comment-container'> <i class='comment-img material-icons'>  </i> <span class='cmt_count_iframe_holder' data-count='4' data-onclick='' data-post-url='https://cloud.googleblog.com/2007/12/google-maps-and-public-safety.html?hl=en' data-url='https://cloud.googleblog.com/2007/12/google-maps-and-public-safety.html' style='color: #4184F3;'></span> </div> <div class='post-footer'> <div class='cmt_iframe_holder' data-href='https://cloud.googleblog.com/2007/12/google-maps-and-public-safety.html' data-viewtype='FILTERED_POSTMOD'></div> <a href='https://plus.google.com/112374322230920073195' rel='author' style='display:none;'> Google </a> <div class='label-footer'> <span class='labels-caption'> Labels: </span> <span class='labels'> <a class='label' href='https://cloud.googleblog.com/search/label/mashups?hl=en' rel='tag'> mashups </a> </span> </div> </div> </div> <div class='post' data-id='9001692190681872637' itemscope='' itemtype='http://schema.org/BlogPosting'> <h2 class='title' itemprop='name'> <a href='https://cloud.googleblog.com/2007/12/access-from-anywhere.html?hl=en' itemprop='url' title='Access from anywhere'> Access from anywhere </a> </h2> <div class='post-header'> <div class='published'> <span class='publishdate' itemprop='datePublished'> Thursday, December 13, 2007 </span> </div> </div> <div class='post-body'> <div class='post-content' itemprop='articleBody'> <script type='text/template'> <font class="byline-author">Posted by Jeremy Milo, Google Apps Marketing Manager, from my mobile phone</font><br /><br />Being focused on helping people access, create, and share information, I shouldn't still be surprised by the stats about how people get online, but I am. For example, the count of personal computers worldwide is about to cross the 1 billion mark. That's a big number, but did you know that around 3 billion people have mobile phones? Nearly half the world's population already can, or may soon be able to, have the world's information in their pocket. Let that sink in for a moment....<br /><br />And lots of people who go online with their phones aren't doing it that way for lack of a computer. Even with its small screen and squashed keyboard, my phone has become my web-connected device of choice in lots of situations. Like when I'm visiting a new city and need directions, when I want to send a quick email from a ski lift, or when it's just easier to reach into my pocket than fire up my MacBook.<br /><br />These are some of the reasons why Google is committed to improving the mobile experience. The latest example, launched today, is <a href="http://googlemobile.blogspot.com/2007/12/no-more-excuses-for-being-late.html">Google Sync for mobile</a>. This application for BlackBerry® smartphones keeps your Google Calendar in sync with your BlackBerry® calendar. So whether you update your schedule from your mobile device or from your computer, your agenda will be up to date however you decide to access your information later on.<br /><br />You can download Google Sync for mobile by going to http://m.google.com/sync on your BlackBerry® browser. And for more about the other ways Google Apps users – including those without smartphones – can access their information on the go, check out the <a href="//www.google.com/a/help/intl/en/users/mobile.html">Google Apps mobile access overview</a>.<br /><br /><a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="//4.bp.blogspot.com/_Yd-gahI53qE/R2DUT67qQkI/AAAAAAAAAAo/dSDpKWKI84E/s1600-h/sync.gif"><img alt="" border="0" id="BLOGGER_PHOTO_ID_5143344213159199298" src="//4.bp.blogspot.com/_Yd-gahI53qE/R2DUT67qQkI/AAAAAAAAAAo/dSDpKWKI84E/s320/sync.gif" style="margin: 0px auto 10px; display: block; text-align: center; cursor: pointer;"></a> </script> <noscript> <font class="byline-author">Posted by Jeremy Milo, Google Apps Marketing Manager, from my mobile phone</font><br /><br />Being focused on helping people access, create, and share information, I shouldn't still be surprised by the stats about how people get online, but I am. For example, the count of personal computers worldwide is about to cross the 1 billion mark. That's a big number, but did you know that around 3 billion people have mobile phones? Nearly half the world's population already can, or may soon be able to, have the world's information in their pocket. Let that sink in for a moment....<br /><br />And lots of people who go online with their phones aren't doing it that way for lack of a computer. Even with its small screen and squashed keyboard, my phone has become my web-connected device of choice in lots of situations. Like when I'm visiting a new city and need directions, when I want to send a quick email from a ski lift, or when it's just easier to reach into my pocket than fire up my MacBook.<br /><br />These are some of the reasons why Google is committed to improving the mobile experience. The latest example, launched today, is <a href="http://googlemobile.blogspot.com/2007/12/no-more-excuses-for-being-late.html">Google Sync for mobile</a>. This application for BlackBerry® smartphones keeps your Google Calendar in sync with your BlackBerry® calendar. So whether you update your schedule from your mobile device or from your computer, your agenda will be up to date however you decide to access your information later on.<br /><br />You can download Google Sync for mobile by going to http://m.google.com/sync on your BlackBerry® browser. And for more about the other ways Google Apps users – including those without smartphones – can access their information on the go, check out the <a href="//www.google.com/a/help/intl/en/users/mobile.html">Google Apps mobile access overview</a>.<br /><br /><a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="//4.bp.blogspot.com/_Yd-gahI53qE/R2DUT67qQkI/AAAAAAAAAAo/dSDpKWKI84E/s1600-h/sync.gif"><img alt="" border="0" id="BLOGGER_PHOTO_ID_5143344213159199298" src="//4.bp.blogspot.com/_Yd-gahI53qE/R2DUT67qQkI/AAAAAAAAAAo/dSDpKWKI84E/s320/sync.gif" style="margin: 0px auto 10px; display: block; text-align: center; cursor: pointer;"></a> </noscript> </div> </div> <div class='share'> <span class='gplus-share social-wrapper' data-href='https://plus.google.com/share?url=https://cloud.googleblog.com/2007/12/access-from-anywhere.html?hl=en'> <img alt='Share on Google+' height='24' src='https://www.gstatic.com/images/branding/google_plus/2x/ic_w_post_gplus_black_24dp.png' width='24'/> </span> <span class='twitter-custom social-wrapper' data-href='http://twitter.com/share?text=Official Google Cloud Blog:Access from anywhere&url=https://cloud.googleblog.com/2007/12/access-from-anywhere.html?hl=en&via=gsuite'> <img alt='Share on Twitter' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_twitter_black_24dp.png' width='24'/> </span> <span class='fb-custom social-wrapper' data-href='https://www.facebook.com/sharer.php?u=https://cloud.googleblog.com/2007/12/access-from-anywhere.html?hl=en'> <img alt='Share on Facebook' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_facebook_black_24dp.png' width='24'/> </span> </div> <div class='comment-container'> <i class='comment-img material-icons'>  </i> <span class='cmt_count_iframe_holder' data-count='4' data-onclick='' data-post-url='https://cloud.googleblog.com/2007/12/access-from-anywhere.html?hl=en' data-url='https://cloud.googleblog.com/2007/12/access-from-anywhere.html' style='color: #4184F3;'></span> </div> <div class='post-footer'> <div class='cmt_iframe_holder' data-href='https://cloud.googleblog.com/2007/12/access-from-anywhere.html' data-viewtype='FILTERED_POSTMOD'></div> <a href='https://plus.google.com/112374322230920073195' rel='author' style='display:none;'> Google </a> <div class='label-footer'> </div> </div> </div> <div class='post' data-id='3732726772261420841' itemscope='' itemtype='http://schema.org/BlogPosting'> <h2 class='title' itemprop='name'> <a href='https://cloud.googleblog.com/2007/12/1-billion-messages-not-served.html?hl=en' itemprop='url' title='1 Billion Messages Not Served'> 1 Billion Messages Not Served </a> </h2> <div class='post-header'> <div class='published'> <span class='publishdate' itemprop='datePublished'> Thursday, December 13, 2007 </span> </div> </div> <div class='post-body'> <div class='post-content' itemprop='articleBody'> <script type='text/template'> <span class="byline-author">Posted by Adam Swidler, Product Marketing Manager, Postini</span><br /><br />Postini is a recent addition to Google that offers solutions that help enterprises make their existing email infrastructure more secure, compliant and productive. We process email for more than 35,000 businesses and 12 million end users, and block about 1 billion messages per day, which is a good sample size to report on global spam trends for businesses. In 2007, Postini data centers recorded the highest levels of spam and virus attacks in history. Much of this was fueled by an increase in the number of botnet computers being used to send spam. Botnets are networks of infected PCs, usually with broadband Internet connections that are co-opted by hackers and used to send spam and virus attacks. Often they are compromised without their owner's knowledge. We started to see these botnets kick in back in September of 2006. Since that time, spam volumes are up more than 163 percent. We saw a peak of activity in October 2007 where volume was a 263 percent increase from September 2006 and Postini blocked 47 billion spam messages, more than 320 Terabytes of spam (now that's a lot of spam). The average unprotected e-mail user would have received 32,000 spam messages in their in-boxes so far this year. Talk about lost productivity. In fact, <a id="k36y" title="Nucleus research" href="http://www.nucleusresearch.com/research/h22.pdf">Nucleus research</a> estimates unchecked spam can cost a company up to $742 per user.<br /><br />But what's really different this year is the innovation with which spammers attempted to evade detection by spam filters. In the early part of 2007, image spam was used heavily, with the spam content (such as "pharmaceuticals for sale," "hot stocks," etc) contained in an image attached to the message. Over the course of the year image spam declined and was replaced by PDF spam, document and spreadsheet spam and even multimedia spam. That's right - an audio file promoting a particular stock. We saw examples of compressed and password protected emails as well. All this effort to deliver spam content in email attachments had a significant impact on the size of spam overall. Taking 7.5 Kb as an average spam message size, an organization with 100 employees (that didn't use a hosted solution to block spam outside the firewall) would have wasted 22Gb of storage and bandwidth. Who wants that sitting on their servers?<br /><br />The chart below shows the trend of the volume of spam rising throughout the year (blue line) and the peaks in the size of spam (orange line):</span><br /><span class="byline-author"><br /></span><a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgsAK8-Q7W_euZ8SB5CaDmKnkkIbNEZvxLh3UD3rAOferyB2gpQeYfv81q1E7HS35cPixmTaatnc2gMc41xBkfOus95CuZUYjgrS4SjzjrHihfYHxC_WoC6ufoEWD0rIJFPD1OXpyyNR_A/s1600-h/Postini+Enterprise+1a.jpg"><img alt="" border="0" id="BLOGGER_PHOTO_ID_5143521105992598658" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgsAK8-Q7W_euZ8SB5CaDmKnkkIbNEZvxLh3UD3rAOferyB2gpQeYfv81q1E7HS35cPixmTaatnc2gMc41xBkfOus95CuZUYjgrS4SjzjrHihfYHxC_WoC6ufoEWD0rIJFPD1OXpyyNR_A/s320/Postini+Enterprise+1a.jpg" style="cursor: pointer; width: 396px; height: 331px;" /></a><br /><span class="byline-author"><br />In Europe, spam volume was also up in 2007 and the percentage of email that is spam increased from 70% to 90% as shown below:<br /><br /><br /></span><a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhC_LrNKEp-cA9JcJFiVuAu1uFuoGiyDhu6dhzmCC9NxruvGGGTh3U6daKKkCDzil0c8rLoiSkmjuw7Re7diiqCC88pY5fkAwHGGTAwWLBOlxoNyOa7zpzFEhsJ6XI0pHS_gQY3CqDHR_Q/s1600-h/Postini+Enterprise+blog+2.png"><img alt="" border="0" id="BLOGGER_PHOTO_ID_5143517257701901394" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhC_LrNKEp-cA9JcJFiVuAu1uFuoGiyDhu6dhzmCC9NxruvGGGTh3U6daKKkCDzil0c8rLoiSkmjuw7Re7diiqCC88pY5fkAwHGGTAwWLBOlxoNyOa7zpzFEhsJ6XI0pHS_gQY3CqDHR_Q/s320/Postini+Enterprise+blog+2.png" style="cursor: pointer; width: 371px; height: 253px;" /></a><br /><span class="byline-author"><br />Virus attacks in 2007 were also at record levels and showed similar techniques to what we observed for spam email. In January 2007, the high profile "Storm" botnet got its start with an email that was spammed out with an executable file attached. In April and May, we saw virus emails with password protected executables attached and the password contained in the body of the email. In the late summer, we saw a huge spike of Storm virus attacks that used a blended threat - an email message with a URL that took the user to an infected website that then downloaded the Storm malware to the PC. The linkage between spam and viruses continued in 2007, with messages being spammed out from botnets with virus attacks intended to add more computers to the botnet. The chart below shows the Storm virus activity for 2007:<br /><br /></span><a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhOZq9ovnIEA0NjLwblmfmuK_5ovDHE5kjDmlyGOH4wFtFCaVowx4bNx5Js_fVTGzHFIOjKTUj_mKTZsT4uG3a7wUL6VudkZcPz6vzhi75CHtVonzCQFNsNeNzMgjJ5N0zYN7Rdw6Sx3mo/s1600-h/Postini+Enterprise+blog+4.jpg"><img alt="" border="0" id="BLOGGER_PHOTO_ID_5143520483222340722" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhOZq9ovnIEA0NjLwblmfmuK_5ovDHE5kjDmlyGOH4wFtFCaVowx4bNx5Js_fVTGzHFIOjKTUj_mKTZsT4uG3a7wUL6VudkZcPz6vzhi75CHtVonzCQFNsNeNzMgjJ5N0zYN7Rdw6Sx3mo/s320/Postini+Enterprise+blog+4.jpg" style="cursor: pointer; width: 359px; height: 265px;" /></a><br /><br /><span class="byline-author">For 2008, this game of chess will continue, and the stakes may become even higher. While the number of threats may not increase, the complexity will. Businesses will be challenged to identify more types of malicious content and protect sensitive information against new methods of social engineering. So what does the forecast for next year looks like? Here are some of the trends we expect to see coming to a business near you in 2008:<br /></span><ul><li><span class="byline-author">Spam volume will stabilize and could actually decrease in 2008 as spam attacks become more targeted and less of a pure volume game. As more and more spam content will be contained in attachments, we do expect that the overall size of spam will continue to increase.</span></li></ul><ul><li><span class="byline-author">Virus attacks will continue to blend with spam and will focus more on identity theft. They will utilize increasingly sophisticated social engineering techniques that will be related to specific current events such as the Olympics, the Super Bowl, natural disasters etc. Virus attacks will become more targeted toward executives at specific companies and will appear to come from legitimate business agencies. Their goal will increasingly be to steal corporate and government data. We expect to see several of these types of attacks, leading to data breaches from commercial enterprises and government agencies. This may force some companies to modify their email practices, such as financial institutions not including any links in their email communications to customers.</span></li></ul><ul><li><span class="byline-author">More businesses and organizations will implement specific policies that address outbound content in email and will deploy systems to monitor and enforce those policies to prevent sensitive or confidential data leaks.</span></li></ul><ul><li><span class="byline-author">The growing need for managing consumer data privacy and retention policies globally will drive growth of encryption and archiving and hosted solutions will play a major role in reducing the cost and complexity.</span></li></ul><ul><li><span class="byline-author">Identity theft attacks will increasingly be launched through web sites, especially those that enable user created content such as social networking sites, blogs and auction sites.</span></li></ul><span class="byline-author">If you’d like to know more about Postini’s spam and virus trends, you can read our weekly summaries on the <a href="http://community.postini.com/postini">Postini Community Forum</a> in the Threat Advisory board.</span> </script> <noscript> <span class="byline-author">Posted by Adam Swidler, Product Marketing Manager, Postini</span><br /><br />Postini is a recent addition to Google that offers solutions that help enterprises make their existing email infrastructure more secure, compliant and productive. We process email for more than 35,000 businesses and 12 million end users, and block about 1 billion messages per day, which is a good sample size to report on global spam trends for businesses. In 2007, Postini data centers recorded the highest levels of spam and virus attacks in history. Much of this was fueled by an increase in the number of botnet computers being used to send spam. Botnets are networks of infected PCs, usually with broadband Internet connections that are co-opted by hackers and used to send spam and virus attacks. Often they are compromised without their owner's knowledge. We started to see these botnets kick in back in September of 2006. Since that time, spam volumes are up more than 163 percent. We saw a peak of activity in October 2007 where volume was a 263 percent increase from September 2006 and Postini blocked 47 billion spam messages, more than 320 Terabytes of spam (now that's a lot of spam). The average unprotected e-mail user would have received 32,000 spam messages in their in-boxes so far this year. Talk about lost productivity. In fact, <a id="k36y" title="Nucleus research" href="http://www.nucleusresearch.com/research/h22.pdf">Nucleus research</a> estimates unchecked spam can cost a company up to $742 per user.<br /><br />But what's really different this year is the innovation with which spammers attempted to evade detection by spam filters. In the early part of 2007, image spam was used heavily, with the spam content (such as "pharmaceuticals for sale," "hot stocks," etc) contained in an image attached to the message. Over the course of the year image spam declined and was replaced by PDF spam, document and spreadsheet spam and even multimedia spam. That's right - an audio file promoting a particular stock. We saw examples of compressed and password protected emails as well. All this effort to deliver spam content in email attachments had a significant impact on the size of spam overall. Taking 7.5 Kb as an average spam message size, an organization with 100 employees (that didn't use a hosted solution to block spam outside the firewall) would have wasted 22Gb of storage and bandwidth. Who wants that sitting on their servers?<br /><br />The chart below shows the trend of the volume of spam rising throughout the year (blue line) and the peaks in the size of spam (orange line):</span><br /><span class="byline-author"><br /></span><a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgsAK8-Q7W_euZ8SB5CaDmKnkkIbNEZvxLh3UD3rAOferyB2gpQeYfv81q1E7HS35cPixmTaatnc2gMc41xBkfOus95CuZUYjgrS4SjzjrHihfYHxC_WoC6ufoEWD0rIJFPD1OXpyyNR_A/s1600-h/Postini+Enterprise+1a.jpg"><img alt="" border="0" id="BLOGGER_PHOTO_ID_5143521105992598658" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgsAK8-Q7W_euZ8SB5CaDmKnkkIbNEZvxLh3UD3rAOferyB2gpQeYfv81q1E7HS35cPixmTaatnc2gMc41xBkfOus95CuZUYjgrS4SjzjrHihfYHxC_WoC6ufoEWD0rIJFPD1OXpyyNR_A/s320/Postini+Enterprise+1a.jpg" style="cursor: pointer; width: 396px; height: 331px;" /></a><br /><span class="byline-author"><br />In Europe, spam volume was also up in 2007 and the percentage of email that is spam increased from 70% to 90% as shown below:<br /><br /><br /></span><a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhC_LrNKEp-cA9JcJFiVuAu1uFuoGiyDhu6dhzmCC9NxruvGGGTh3U6daKKkCDzil0c8rLoiSkmjuw7Re7diiqCC88pY5fkAwHGGTAwWLBOlxoNyOa7zpzFEhsJ6XI0pHS_gQY3CqDHR_Q/s1600-h/Postini+Enterprise+blog+2.png"><img alt="" border="0" id="BLOGGER_PHOTO_ID_5143517257701901394" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhC_LrNKEp-cA9JcJFiVuAu1uFuoGiyDhu6dhzmCC9NxruvGGGTh3U6daKKkCDzil0c8rLoiSkmjuw7Re7diiqCC88pY5fkAwHGGTAwWLBOlxoNyOa7zpzFEhsJ6XI0pHS_gQY3CqDHR_Q/s320/Postini+Enterprise+blog+2.png" style="cursor: pointer; width: 371px; height: 253px;" /></a><br /><span class="byline-author"><br />Virus attacks in 2007 were also at record levels and showed similar techniques to what we observed for spam email. In January 2007, the high profile "Storm" botnet got its start with an email that was spammed out with an executable file attached. In April and May, we saw virus emails with password protected executables attached and the password contained in the body of the email. In the late summer, we saw a huge spike of Storm virus attacks that used a blended threat - an email message with a URL that took the user to an infected website that then downloaded the Storm malware to the PC. The linkage between spam and viruses continued in 2007, with messages being spammed out from botnets with virus attacks intended to add more computers to the botnet. The chart below shows the Storm virus activity for 2007:<br /><br /></span><a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhOZq9ovnIEA0NjLwblmfmuK_5ovDHE5kjDmlyGOH4wFtFCaVowx4bNx5Js_fVTGzHFIOjKTUj_mKTZsT4uG3a7wUL6VudkZcPz6vzhi75CHtVonzCQFNsNeNzMgjJ5N0zYN7Rdw6Sx3mo/s1600-h/Postini+Enterprise+blog+4.jpg"><img alt="" border="0" id="BLOGGER_PHOTO_ID_5143520483222340722" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhOZq9ovnIEA0NjLwblmfmuK_5ovDHE5kjDmlyGOH4wFtFCaVowx4bNx5Js_fVTGzHFIOjKTUj_mKTZsT4uG3a7wUL6VudkZcPz6vzhi75CHtVonzCQFNsNeNzMgjJ5N0zYN7Rdw6Sx3mo/s320/Postini+Enterprise+blog+4.jpg" style="cursor: pointer; width: 359px; height: 265px;" /></a><br /><br /><span class="byline-author">For 2008, this game of chess will continue, and the stakes may become even higher. While the number of threats may not increase, the complexity will. Businesses will be challenged to identify more types of malicious content and protect sensitive information against new methods of social engineering. So what does the forecast for next year looks like? Here are some of the trends we expect to see coming to a business near you in 2008:<br /></span><ul><li><span class="byline-author">Spam volume will stabilize and could actually decrease in 2008 as spam attacks become more targeted and less of a pure volume game. As more and more spam content will be contained in attachments, we do expect that the overall size of spam will continue to increase.</span></li></ul><ul><li><span class="byline-author">Virus attacks will continue to blend with spam and will focus more on identity theft. They will utilize increasingly sophisticated social engineering techniques that will be related to specific current events such as the Olympics, the Super Bowl, natural disasters etc. Virus attacks will become more targeted toward executives at specific companies and will appear to come from legitimate business agencies. Their goal will increasingly be to steal corporate and government data. We expect to see several of these types of attacks, leading to data breaches from commercial enterprises and government agencies. This may force some companies to modify their email practices, such as financial institutions not including any links in their email communications to customers.</span></li></ul><ul><li><span class="byline-author">More businesses and organizations will implement specific policies that address outbound content in email and will deploy systems to monitor and enforce those policies to prevent sensitive or confidential data leaks.</span></li></ul><ul><li><span class="byline-author">The growing need for managing consumer data privacy and retention policies globally will drive growth of encryption and archiving and hosted solutions will play a major role in reducing the cost and complexity.</span></li></ul><ul><li><span class="byline-author">Identity theft attacks will increasingly be launched through web sites, especially those that enable user created content such as social networking sites, blogs and auction sites.</span></li></ul><span class="byline-author">If you’d like to know more about Postini’s spam and virus trends, you can read our weekly summaries on the <a href="http://community.postini.com/postini">Postini Community Forum</a> in the Threat Advisory board.</span> </noscript> </div> </div> <div class='share'> <span class='gplus-share social-wrapper' data-href='https://plus.google.com/share?url=https://cloud.googleblog.com/2007/12/1-billion-messages-not-served.html?hl=en'> <img alt='Share on Google+' height='24' src='https://www.gstatic.com/images/branding/google_plus/2x/ic_w_post_gplus_black_24dp.png' width='24'/> </span> <span class='twitter-custom social-wrapper' data-href='http://twitter.com/share?text=Official Google Cloud Blog:1 Billion Messages Not Served&url=https://cloud.googleblog.com/2007/12/1-billion-messages-not-served.html?hl=en&via=gsuite'> <img alt='Share on Twitter' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_twitter_black_24dp.png' width='24'/> </span> <span class='fb-custom social-wrapper' data-href='https://www.facebook.com/sharer.php?u=https://cloud.googleblog.com/2007/12/1-billion-messages-not-served.html?hl=en'> <img alt='Share on Facebook' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_facebook_black_24dp.png' width='24'/> </span> </div> <div class='comment-container'> <i class='comment-img material-icons'>  </i> <span class='cmt_count_iframe_holder' data-count='3' data-onclick='' data-post-url='https://cloud.googleblog.com/2007/12/1-billion-messages-not-served.html?hl=en' data-url='https://cloud.googleblog.com/2007/12/1-billion-messages-not-served.html' style='color: #4184F3;'></span> </div> <div class='post-footer'> <div class='cmt_iframe_holder' data-href='https://cloud.googleblog.com/2007/12/1-billion-messages-not-served.html' data-viewtype='FILTERED_POSTMOD'></div> <a href='https://plus.google.com/112374322230920073195' rel='author' style='display:none;'> Google </a> <div class='label-footer'> </div> </div> </div> <div class='post' data-id='6472386148732110827' itemscope='' itemtype='http://schema.org/BlogPosting'> <h2 class='title' itemprop='name'> <a href='https://cloud.googleblog.com/2007/12/gsa-to-gsa-onebox-launched-on-google.html?hl=en' itemprop='url' title='GSA-to-GSA OneBox Launched on Google Enterprise Labs'> GSA-to-GSA OneBox Launched on Google Enterprise Labs </a> </h2> <div class='post-header'> <div class='published'> <span class='publishdate' itemprop='datePublished'> Wednesday, December 5, 2007 </span> </div> </div> <div class='post-body'> <div class='post-content' itemprop='articleBody'> <script type='text/template'> <span class="byline-author">Posted by Cyrus Mistry, Enterprise Product Manager</span><br /><br />Do you have multiple Google Minis or Google Search Appliances? Many customers have several yellow and blue boxes spread across different departments, regions or even continents. Wouldn't it be great if you could easily see if there were other relevant search results from another Mini or GSA half way around the world? <p>Now, in just a few simple steps, you can create a OneBox that will call out to another Mini or GSA and bring back results in fractions of a second! For example:</p><p><a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiy9AoeEGHrmxJCjOrkG6HoxFi0XvpfWcp832_iiUYvZ_WR8OX29gABGo_QCVttxbmB3CfI8sCVaFbxvXF3GP7x6mmdWahvmj1mNGtcP-JYjHjx2ElWtdBPxzSiDquI0Q30cB-EYEeYq_s/s1600-h/gsa_to_gsa.jpg"><img alt="" border="0" id="BLOGGER_PHOTO_ID_5140643337724229858" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiy9AoeEGHrmxJCjOrkG6HoxFi0XvpfWcp832_iiUYvZ_WR8OX29gABGo_QCVttxbmB3CfI8sCVaFbxvXF3GP7x6mmdWahvmj1mNGtcP-JYjHjx2ElWtdBPxzSiDquI0Q30cB-EYEeYq_s/s400/gsa_to_gsa.jpg" style="margin: 0px auto 10px; display: block; text-align: center; cursor: pointer;" /></a></p> <p>Owners of a Google Mini or Google Search Appliance can visit <a href="//google.com/enterprise/labs">Google Enterprise Labs</a> to <a href="http://code.google.com/p/gsa2gsa1box">download this feature</a> today!</p> </script> <noscript> <span class="byline-author">Posted by Cyrus Mistry, Enterprise Product Manager</span><br /><br />Do you have multiple Google Minis or Google Search Appliances? Many customers have several yellow and blue boxes spread across different departments, regions or even continents. Wouldn't it be great if you could easily see if there were other relevant search results from another Mini or GSA half way around the world? <p>Now, in just a few simple steps, you can create a OneBox that will call out to another Mini or GSA and bring back results in fractions of a second! For example:</p><p><a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiy9AoeEGHrmxJCjOrkG6HoxFi0XvpfWcp832_iiUYvZ_WR8OX29gABGo_QCVttxbmB3CfI8sCVaFbxvXF3GP7x6mmdWahvmj1mNGtcP-JYjHjx2ElWtdBPxzSiDquI0Q30cB-EYEeYq_s/s1600-h/gsa_to_gsa.jpg"><img alt="" border="0" id="BLOGGER_PHOTO_ID_5140643337724229858" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiy9AoeEGHrmxJCjOrkG6HoxFi0XvpfWcp832_iiUYvZ_WR8OX29gABGo_QCVttxbmB3CfI8sCVaFbxvXF3GP7x6mmdWahvmj1mNGtcP-JYjHjx2ElWtdBPxzSiDquI0Q30cB-EYEeYq_s/s400/gsa_to_gsa.jpg" style="margin: 0px auto 10px; display: block; text-align: center; cursor: pointer;" /></a></p> <p>Owners of a Google Mini or Google Search Appliance can visit <a href="//google.com/enterprise/labs">Google Enterprise Labs</a> to <a href="http://code.google.com/p/gsa2gsa1box">download this feature</a> today!</p> </noscript> </div> </div> <div class='share'> <span class='gplus-share social-wrapper' data-href='https://plus.google.com/share?url=https://cloud.googleblog.com/2007/12/gsa-to-gsa-onebox-launched-on-google.html?hl=en'> <img alt='Share on Google+' height='24' src='https://www.gstatic.com/images/branding/google_plus/2x/ic_w_post_gplus_black_24dp.png' width='24'/> </span> <span class='twitter-custom social-wrapper' data-href='http://twitter.com/share?text=Official Google Cloud Blog:GSA-to-GSA OneBox Launched on Google Enterprise Labs&url=https://cloud.googleblog.com/2007/12/gsa-to-gsa-onebox-launched-on-google.html?hl=en&via=gsuite'> <img alt='Share on Twitter' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_twitter_black_24dp.png' width='24'/> </span> <span class='fb-custom social-wrapper' data-href='https://www.facebook.com/sharer.php?u=https://cloud.googleblog.com/2007/12/gsa-to-gsa-onebox-launched-on-google.html?hl=en'> <img alt='Share on Facebook' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_facebook_black_24dp.png' width='24'/> </span> </div> <div class='comment-container'> <i class='comment-img material-icons'>  </i> <span class='cmt_count_iframe_holder' data-count='1' data-onclick='' data-post-url='https://cloud.googleblog.com/2007/12/gsa-to-gsa-onebox-launched-on-google.html?hl=en' data-url='https://cloud.googleblog.com/2007/12/gsa-to-gsa-onebox-launched-on-google.html' style='color: #4184F3;'></span> </div> <div class='post-footer'> <div class='cmt_iframe_holder' data-href='https://cloud.googleblog.com/2007/12/gsa-to-gsa-onebox-launched-on-google.html' data-viewtype='FILTERED_POSTMOD'></div> <a href='https://plus.google.com/112374322230920073195' rel='author' style='display:none;'> Google </a> <div class='label-footer'> </div> </div> </div> <div class='post' data-id='5810001230126106320' itemscope='' itemtype='http://schema.org/BlogPosting'> <h2 class='title' itemprop='name'> <a href='https://cloud.googleblog.com/2007/12/how-monarch-airlines-uses-custom-search.html?hl=en' itemprop='url' title='How Monarch Airlines uses Custom Search Business Edition'> How Monarch Airlines uses Custom Search Business Edition </a> </h2> <div class='post-header'> <div class='published'> <span class='publishdate' itemprop='datePublished'> Tuesday, December 4, 2007 </span> </div> </div> <div class='post-body'> <div class='post-content' itemprop='articleBody'> <script type='text/template'> <span class="byline-author">Posted by Ryan Pollock, Product Marketing</span><br /><br />Silicon.com recently published this <a href="http://networks.silicon.com/webwatch/0,39024667,39169352,00.htm?r=1">case study about how Monarch Airlines set up Google Custom Search Business Edition</a> on <a href="http://www.flymonarch.com/">www.flymonarch.com</a> to enable better customer self-service and reduce the number of customer support inquiries. As a result of deploying the search engine – which only costs $100 per year - Monarch saw a 30% decrease in the number of customer support inquiries. The case study cites a number of the great benefits of deploying Custom Search: speed, relevance, and customizability. Monarch also uses <a href="//www.google.com/analytics/#utm_source=enterprise_blog">Google Analytics</a> to understand how their site's visitors navigate.<br /><br />If your website's search isn't yet powered by Google, <a href="//www.google.com/enterprise/csbe/#utm_source=enterprise_blog">learn more about CSBE</a>. </script> <noscript> <span class="byline-author">Posted by Ryan Pollock, Product Marketing</span><br /><br />Silicon.com recently published this <a href="http://networks.silicon.com/webwatch/0,39024667,39169352,00.htm?r=1">case study about how Monarch Airlines set up Google Custom Search Business Edition</a> on <a href="http://www.flymonarch.com/">www.flymonarch.com</a> to enable better customer self-service and reduce the number of customer support inquiries. As a result of deploying the search engine – which only costs $100 per year - Monarch saw a 30% decrease in the number of customer support inquiries. The case study cites a number of the great benefits of deploying Custom Search: speed, relevance, and customizability. Monarch also uses <a href="//www.google.com/analytics/#utm_source=enterprise_blog">Google Analytics</a> to understand how their site's visitors navigate.<br /><br />If your website's search isn't yet powered by Google, <a href="//www.google.com/enterprise/csbe/#utm_source=enterprise_blog">learn more about CSBE</a>. </noscript> </div> </div> <div class='share'> <span class='gplus-share social-wrapper' data-href='https://plus.google.com/share?url=https://cloud.googleblog.com/2007/12/how-monarch-airlines-uses-custom-search.html?hl=en'> <img alt='Share on Google+' height='24' src='https://www.gstatic.com/images/branding/google_plus/2x/ic_w_post_gplus_black_24dp.png' width='24'/> </span> <span class='twitter-custom social-wrapper' data-href='http://twitter.com/share?text=Official Google Cloud Blog:How Monarch Airlines uses Custom Search Business Edition&url=https://cloud.googleblog.com/2007/12/how-monarch-airlines-uses-custom-search.html?hl=en&via=gsuite'> <img alt='Share on Twitter' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_twitter_black_24dp.png' width='24'/> </span> <span class='fb-custom social-wrapper' data-href='https://www.facebook.com/sharer.php?u=https://cloud.googleblog.com/2007/12/how-monarch-airlines-uses-custom-search.html?hl=en'> <img alt='Share on Facebook' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_facebook_black_24dp.png' width='24'/> </span> </div> <div class='comment-container'> <i class='comment-img material-icons'>  </i> <span class='cmt_count_iframe_holder' data-count='3' data-onclick='' data-post-url='https://cloud.googleblog.com/2007/12/how-monarch-airlines-uses-custom-search.html?hl=en' data-url='https://cloud.googleblog.com/2007/12/how-monarch-airlines-uses-custom-search.html' style='color: #4184F3;'></span> </div> <div class='post-footer'> <div class='cmt_iframe_holder' data-href='https://cloud.googleblog.com/2007/12/how-monarch-airlines-uses-custom-search.html' data-viewtype='FILTERED_POSTMOD'></div> <a href='https://plus.google.com/112374322230920073195' rel='author' style='display:none;'> Google </a> <div class='label-footer'> </div> </div> </div> <div class='post' data-id='5202499818851721352' itemscope='' itemtype='http://schema.org/BlogPosting'> <h2 class='title' itemprop='name'> <a href='https://cloud.googleblog.com/2007/11/google-hosted-site-search-goes-global.html?hl=en' itemprop='url' title='Google hosted site search goes global'> Google hosted site search goes global </a> </h2> <div class='post-header'> <div class='published'> <span class='publishdate' itemprop='datePublished'> Tuesday, November 20, 2007 </span> </div> </div> <div class='post-body'> <div class='post-content' itemprop='articleBody'> <script type='text/template'> <span class="byline-author" style=";font-family:arial;font-size:100%;" >Posted by Engin Yilmaz, Product Marketing Manager, Enterprise Europe<br /></span><span style="font-size:100%;"></span><p class="MsoBodyText" style="margin-bottom: 14.15pt;"></p><p class="MsoNormal"><span style=";font-family:Arial;font-size:100%;" lang="EN-GB" >July 2007 saw the launch in the United States of our hosted site search solution, the Custom Search Business Edition (CSBE), for organisations and businesses of all sizes. Today we are pleased to announce that the CSBE is now available internationally in 40 languages and will be offered in almost 80 countries.</span></p><p class="MsoNormal"><span style=";font-family:Arial;font-size:100%;" lang="EN-GB" >Early interest in the global offering has been positive, for example, we recently worked with the UK Parliament to implement the CSBE on their website so that nine million documents have become easily accessible by the public. <o:p></o:p></span></p><p class="MsoNormal"><span style=";font-family:Arial;font-size:100%;" lang="EN-GB" ><o:p></o:p></span></p><p class="MsoNormal"><span style=";font-family:Arial;font-size:100%;" lang="EN-GB" >Some of the reasons why the UK Parliament and other organisations and businesses choose Google hosted site search include the:<o:p></o:p></span></p><p class="MsoNormal"><span style=";font-family:Arial;font-size:100%;" lang="EN-GB" ><o:p></o:p></span></p><ul><li><span style=";font-family:Arial;font-size:100%;" lang="EN-GB" >Highly relevant and sub-second query response times which are characteristic of Google.com<o:p></o:p></span></li><li><span style=";font-family:Arial;font-size:100%;" lang="EN-GB" >Speed of implementation with there being no need to install or maintain additional technology<o:p></o:p></span></li><li><span style=";font-family:Arial;font-size:100%;" lang="EN-GB" >Power and reliability of Google’s infrastructure<o:p></o:p></span></li><li><span style=";font-family:Arial;font-size:100%;" lang="EN-GB" >Ability to setup and manage results online<o:p></o:p></span></li><li><span style=";font-family:Arial;font-size:100%;" lang="EN-GB" >Reporting features which give and insight in to visitor behaviour <o:p></o:p></span></li></ul><p class="MsoNormal"><span style=";font-family:Arial;font-size:100%;" lang="EN-GB" ><o:p></o:p></span></p><p class="MsoNormal"><span style=";font-family:Arial;font-size:100%;" lang="EN-GB" >Google’s Custom Search is also available as a free, ad supported version and the Business Edition provides incremental benefits such as:<o:p></o:p></span></p><p class="MsoNormal"><span style=";font-family:Arial;font-size:100%;" lang="EN-GB" ><o:p></o:p></span></p><ul><li><span style=";font-family:Arial;font-size:100%;" lang="EN-GB" >Full customisation of the search results through an XML API<o:p></o:p></span></li><li><span style=";font-family:Arial;font-size:100%;" lang="EN-GB" >Options for e-mail and telephone support available through the Google Enterprise group<o:p></o:p></span></li><li><span style=";font-family:Arial;font-size:100%;" lang="EN-GB" >The choice of whether or not sponsored adverts are served against visitors search queries<o:p></o:p></span></li></ul><p class="MsoNormal"><span style=";font-family:Arial;font-size:100%;" lang="EN-GB" ><o:p></o:p></span></p><p class="MsoNormal"></p><p class="MsoNormal"></p><p class="MsoNormal"><span style="font-size:100%;"><span lang="EN-GB" style="font-family:Arial;">Custom Search Business Edition can be purchased online and starts at $100 a year for up to 5,000 webpages and extends to $2,250 for 300,000 webpages with larger page volumes supported through Google’s <st1:place st="on"><st1:city st="on">Enterprise</st1:city></st1:place> sales group.<o:p></o:p></span></span></p><p class="MsoNormal"><span style="font-size:100%;"><span lang="EN-GB" style="font-family:Arial;"><o:p></o:p></span></span></p><p class="MsoNormal"><span style="font-size:100%;"><span lang="EN-GB" style="font-family:Arial;">For more information about hosted site search please visit <a href="//www.google.com/sitesearch">http://www.google.com/sitesearch</a> </span></span></p><p class="MsoNormal"><span style=";font-family:Arial;font-size:10;" lang="EN-GB" ><span style="font-size:85%;"></span><o:p></o:p></span></p><span style=";font-family:Arial;font-size:10;" ></span><p></p> </script> <noscript> <span class="byline-author" style=";font-family:arial;font-size:100%;" >Posted by Engin Yilmaz, Product Marketing Manager, Enterprise Europe<br /></span><span style="font-size:100%;"></span><p class="MsoBodyText" style="margin-bottom: 14.15pt;"></p><p class="MsoNormal"><span style=";font-family:Arial;font-size:100%;" lang="EN-GB" >July 2007 saw the launch in the United States of our hosted site search solution, the Custom Search Business Edition (CSBE), for organisations and businesses of all sizes. Today we are pleased to announce that the CSBE is now available internationally in 40 languages and will be offered in almost 80 countries.</span></p><p class="MsoNormal"><span style=";font-family:Arial;font-size:100%;" lang="EN-GB" >Early interest in the global offering has been positive, for example, we recently worked with the UK Parliament to implement the CSBE on their website so that nine million documents have become easily accessible by the public. <o:p></o:p></span></p><p class="MsoNormal"><span style=";font-family:Arial;font-size:100%;" lang="EN-GB" ><o:p></o:p></span></p><p class="MsoNormal"><span style=";font-family:Arial;font-size:100%;" lang="EN-GB" >Some of the reasons why the UK Parliament and other organisations and businesses choose Google hosted site search include the:<o:p></o:p></span></p><p class="MsoNormal"><span style=";font-family:Arial;font-size:100%;" lang="EN-GB" ><o:p></o:p></span></p><ul><li><span style=";font-family:Arial;font-size:100%;" lang="EN-GB" >Highly relevant and sub-second query response times which are characteristic of Google.com<o:p></o:p></span></li><li><span style=";font-family:Arial;font-size:100%;" lang="EN-GB" >Speed of implementation with there being no need to install or maintain additional technology<o:p></o:p></span></li><li><span style=";font-family:Arial;font-size:100%;" lang="EN-GB" >Power and reliability of Google’s infrastructure<o:p></o:p></span></li><li><span style=";font-family:Arial;font-size:100%;" lang="EN-GB" >Ability to setup and manage results online<o:p></o:p></span></li><li><span style=";font-family:Arial;font-size:100%;" lang="EN-GB" >Reporting features which give and insight in to visitor behaviour <o:p></o:p></span></li></ul><p class="MsoNormal"><span style=";font-family:Arial;font-size:100%;" lang="EN-GB" ><o:p></o:p></span></p><p class="MsoNormal"><span style=";font-family:Arial;font-size:100%;" lang="EN-GB" >Google’s Custom Search is also available as a free, ad supported version and the Business Edition provides incremental benefits such as:<o:p></o:p></span></p><p class="MsoNormal"><span style=";font-family:Arial;font-size:100%;" lang="EN-GB" ><o:p></o:p></span></p><ul><li><span style=";font-family:Arial;font-size:100%;" lang="EN-GB" >Full customisation of the search results through an XML API<o:p></o:p></span></li><li><span style=";font-family:Arial;font-size:100%;" lang="EN-GB" >Options for e-mail and telephone support available through the Google Enterprise group<o:p></o:p></span></li><li><span style=";font-family:Arial;font-size:100%;" lang="EN-GB" >The choice of whether or not sponsored adverts are served against visitors search queries<o:p></o:p></span></li></ul><p class="MsoNormal"><span style=";font-family:Arial;font-size:100%;" lang="EN-GB" ><o:p></o:p></span></p><p class="MsoNormal"></p><p class="MsoNormal"></p><p class="MsoNormal"><span style="font-size:100%;"><span lang="EN-GB" style="font-family:Arial;">Custom Search Business Edition can be purchased online and starts at $100 a year for up to 5,000 webpages and extends to $2,250 for 300,000 webpages with larger page volumes supported through Google’s <st1:place st="on"><st1:city st="on">Enterprise</st1:city></st1:place> sales group.<o:p></o:p></span></span></p><p class="MsoNormal"><span style="font-size:100%;"><span lang="EN-GB" style="font-family:Arial;"><o:p></o:p></span></span></p><p class="MsoNormal"><span style="font-size:100%;"><span lang="EN-GB" style="font-family:Arial;">For more information about hosted site search please visit <a href="//www.google.com/sitesearch">http://www.google.com/sitesearch</a> </span></span></p><p class="MsoNormal"><span style=";font-family:Arial;font-size:10;" lang="EN-GB" ><span style="font-size:85%;"></span><o:p></o:p></span></p><span style=";font-family:Arial;font-size:10;" ></span><p></p> </noscript> </div> </div> <div class='share'> <span class='gplus-share social-wrapper' data-href='https://plus.google.com/share?url=https://cloud.googleblog.com/2007/11/google-hosted-site-search-goes-global.html?hl=en'> <img alt='Share on Google+' height='24' src='https://www.gstatic.com/images/branding/google_plus/2x/ic_w_post_gplus_black_24dp.png' width='24'/> </span> <span class='twitter-custom social-wrapper' data-href='http://twitter.com/share?text=Official Google Cloud Blog:Google hosted site search goes global&url=https://cloud.googleblog.com/2007/11/google-hosted-site-search-goes-global.html?hl=en&via=gsuite'> <img alt='Share on Twitter' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_twitter_black_24dp.png' width='24'/> </span> <span class='fb-custom social-wrapper' data-href='https://www.facebook.com/sharer.php?u=https://cloud.googleblog.com/2007/11/google-hosted-site-search-goes-global.html?hl=en'> <img alt='Share on Facebook' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_facebook_black_24dp.png' width='24'/> </span> </div> <div class='comment-container'> <i class='comment-img material-icons'>  </i> <span class='cmt_count_iframe_holder' data-count='1' data-onclick='' data-post-url='https://cloud.googleblog.com/2007/11/google-hosted-site-search-goes-global.html?hl=en' data-url='https://cloud.googleblog.com/2007/11/google-hosted-site-search-goes-global.html' style='color: #4184F3;'></span> </div> <div class='post-footer'> <div class='cmt_iframe_holder' data-href='https://cloud.googleblog.com/2007/11/google-hosted-site-search-goes-global.html' data-viewtype='FILTERED_POSTMOD'></div> <a href='https://plus.google.com/112374322230920073195' rel='author' style='display:none;'> Google </a> <div class='label-footer'> </div> </div> </div> <div class='post' data-id='1052061422839159008' itemscope='' itemtype='http://schema.org/BlogPosting'> <h2 class='title' itemprop='name'> <a href='https://cloud.googleblog.com/2007/11/google-docs-deep-dive.html?hl=en' itemprop='url' title='Google Docs Deep Dive'> Google Docs Deep Dive </a> </h2> <div class='post-header'> <div class='published'> <span class='publishdate' itemprop='datePublished'> Friday, November 16, 2007 </span> </div> </div> <div class='post-body'> <div class='post-content' itemprop='articleBody'> <script type='text/template'> <span class="byline-author">Posted by Kevin Gough, Acting Product Marketing Director</span><br /><br />A few weeks ago a representative from PC Magazine contacted me to let me know that Google Docs had won the magazine's editors choice award. In the <a href="http://www.pcmag.com/article2/0,1759,2209724,00.asp">online review</a>, the editor mentioned the number of new features added over the last year and called Google Docs "more elegant, efficient, and enjoyable" than other online productivity suites. Since we at Google have a launch early and often mentality, I've gotten comfortable with new features appearing in the Google Apps products that I use on a weekly basis. However, this award caused me to pause and take a look back at all of the new features that have been added to Google Docs since I started using it. There were some features, like presentation capabilities and accessing documents on my mobile phone that I've become instant an convert to. However, looking at the <a href="//www.google.com/google-d-s/whatsnew.html">"What's new"</a> page of Google Docs, there were a lot that I'd missed. <br /><br />One of the most interesting enhancements that I discovered were functions within Google Docs spreadsheets that can automatically pull external data from Google search results, Google News and other sources into spreadsheet cells. Check out the video below to see how these functions can make Google Docs a powerful tool for maintaining up-to-date research on competitors, customers or business opportunities. <br /><br /><object height="355" width="425"><param name="movie" value="//www.youtube.com/v/jVjwKmDLrIE&rel=1"></param><param name="wmode" value="transparent"></param><embed src="//www.youtube.com/v/jVjwKmDLrIE&rel=1" type="application/x-shockwave-flash" wmode="transparent" width="425" height="355"></embed></object> </script> <noscript> <span class="byline-author">Posted by Kevin Gough, Acting Product Marketing Director</span><br /><br />A few weeks ago a representative from PC Magazine contacted me to let me know that Google Docs had won the magazine's editors choice award. In the <a href="http://www.pcmag.com/article2/0,1759,2209724,00.asp">online review</a>, the editor mentioned the number of new features added over the last year and called Google Docs "more elegant, efficient, and enjoyable" than other online productivity suites. Since we at Google have a launch early and often mentality, I've gotten comfortable with new features appearing in the Google Apps products that I use on a weekly basis. However, this award caused me to pause and take a look back at all of the new features that have been added to Google Docs since I started using it. There were some features, like presentation capabilities and accessing documents on my mobile phone that I've become instant an convert to. However, looking at the <a href="//www.google.com/google-d-s/whatsnew.html">"What's new"</a> page of Google Docs, there were a lot that I'd missed. <br /><br />One of the most interesting enhancements that I discovered were functions within Google Docs spreadsheets that can automatically pull external data from Google search results, Google News and other sources into spreadsheet cells. Check out the video below to see how these functions can make Google Docs a powerful tool for maintaining up-to-date research on competitors, customers or business opportunities. <br /><br /><object height="355" width="425"><param name="movie" value="//www.youtube.com/v/jVjwKmDLrIE&rel=1"></param><param name="wmode" value="transparent"></param><embed src="//www.youtube.com/v/jVjwKmDLrIE&rel=1" type="application/x-shockwave-flash" wmode="transparent" width="425" height="355"></embed></object> </noscript> </div> </div> <div class='share'> <span class='gplus-share social-wrapper' data-href='https://plus.google.com/share?url=https://cloud.googleblog.com/2007/11/google-docs-deep-dive.html?hl=en'> <img alt='Share on Google+' height='24' src='https://www.gstatic.com/images/branding/google_plus/2x/ic_w_post_gplus_black_24dp.png' width='24'/> </span> <span class='twitter-custom social-wrapper' data-href='http://twitter.com/share?text=Official Google Cloud Blog:Google Docs Deep Dive&url=https://cloud.googleblog.com/2007/11/google-docs-deep-dive.html?hl=en&via=gsuite'> <img alt='Share on Twitter' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_twitter_black_24dp.png' width='24'/> </span> <span class='fb-custom social-wrapper' data-href='https://www.facebook.com/sharer.php?u=https://cloud.googleblog.com/2007/11/google-docs-deep-dive.html?hl=en'> <img alt='Share on Facebook' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_facebook_black_24dp.png' width='24'/> </span> </div> <div class='comment-container'> <i class='comment-img material-icons'>  </i> <span class='cmt_count_iframe_holder' data-count='1' data-onclick='' data-post-url='https://cloud.googleblog.com/2007/11/google-docs-deep-dive.html?hl=en' data-url='https://cloud.googleblog.com/2007/11/google-docs-deep-dive.html' style='color: #4184F3;'></span> </div> <div class='post-footer'> <div class='cmt_iframe_holder' data-href='https://cloud.googleblog.com/2007/11/google-docs-deep-dive.html' data-viewtype='FILTERED_POSTMOD'></div> <a href='https://plus.google.com/112374322230920073195' rel='author' style='display:none;'> Google </a> <div class='label-footer'> </div> </div> </div> <div class='post' data-id='1029997133725009640' itemscope='' itemtype='http://schema.org/BlogPosting'> <h2 class='title' itemprop='name'> <a href='https://cloud.googleblog.com/2007/11/search-quality-feedback-toolkit.html?hl=en' itemprop='url' title='Search Quality Feedback Toolkit launched on Google Enterprise Labs'> Search Quality Feedback Toolkit launched on Google Enterprise Labs </a> </h2> <div class='post-header'> <div class='published'> <span class='publishdate' itemprop='datePublished'> Thursday, November 15, 2007 </span> </div> </div> <div class='post-body'> <div class='post-content' itemprop='articleBody'> <script type='text/template'> <span class="byline-author">Posted by Cyrus Mistry, Enterprise Product Manager</span><br /><br />One of the best ways to improve search quality and user satisfaction is to provide your users with quick and easy ways to give feedback. These automated tools make it easy for your users to provide feedback such as: <ul><li>"I really like this new search results user interface!" </li><li>"How can I promote my engineering design doc to the top of the search results?" </li><li>"I like the new glossary definition results, but how can I contribute another database search idea?" </li></ul> These tools will automatically send the user's query with their feedback to a designated mailing list or administrator and then quickly disappear making it fun and easy for users to send feedback on their search experience. For example:<br /><br /><a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiYpZwKAhUG-cuwgd5LShFMw01fQUCrvkqv8AqqOZr6nsiHQT3P2tJo1rrUSAagCSPKvOObrkBsnqR5_5NOYl-y08_nJ7ZbVb4vN0XsaobODcG9NZbY7PxsSR4NAnJItAjxKg5sprfpIoo/s1600-h/Quick+Feedback.jpg"><img alt="" border="0" id="BLOGGER_PHOTO_ID_5133255378307046162" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiYpZwKAhUG-cuwgd5LShFMw01fQUCrvkqv8AqqOZr6nsiHQT3P2tJo1rrUSAagCSPKvOObrkBsnqR5_5NOYl-y08_nJ7ZbVb4vN0XsaobODcG9NZbY7PxsSR4NAnJItAjxKg5sprfpIoo/s400/Quick+Feedback.jpg" style="margin: 0px auto 10px; display: block; text-align: center; cursor: pointer;" /></a><br />The toolkit provides samples that you can use out-of-the-box, and, since the source code has been made available, customization is easy.<br /><br />Owners of a Google Mini or Google Search Appliance can optimize their search quality by visiting <a href="//google.com/enterprise/labs">Google Enterprise Labs</a> to <a href="http://code.google.com/p/search-feedback">download this toolkit</a> today! </script> <noscript> <span class="byline-author">Posted by Cyrus Mistry, Enterprise Product Manager</span><br /><br />One of the best ways to improve search quality and user satisfaction is to provide your users with quick and easy ways to give feedback. These automated tools make it easy for your users to provide feedback such as: <ul><li>"I really like this new search results user interface!" </li><li>"How can I promote my engineering design doc to the top of the search results?" </li><li>"I like the new glossary definition results, but how can I contribute another database search idea?" </li></ul> These tools will automatically send the user's query with their feedback to a designated mailing list or administrator and then quickly disappear making it fun and easy for users to send feedback on their search experience. For example:<br /><br /><a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiYpZwKAhUG-cuwgd5LShFMw01fQUCrvkqv8AqqOZr6nsiHQT3P2tJo1rrUSAagCSPKvOObrkBsnqR5_5NOYl-y08_nJ7ZbVb4vN0XsaobODcG9NZbY7PxsSR4NAnJItAjxKg5sprfpIoo/s1600-h/Quick+Feedback.jpg"><img alt="" border="0" id="BLOGGER_PHOTO_ID_5133255378307046162" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiYpZwKAhUG-cuwgd5LShFMw01fQUCrvkqv8AqqOZr6nsiHQT3P2tJo1rrUSAagCSPKvOObrkBsnqR5_5NOYl-y08_nJ7ZbVb4vN0XsaobODcG9NZbY7PxsSR4NAnJItAjxKg5sprfpIoo/s400/Quick+Feedback.jpg" style="margin: 0px auto 10px; display: block; text-align: center; cursor: pointer;" /></a><br />The toolkit provides samples that you can use out-of-the-box, and, since the source code has been made available, customization is easy.<br /><br />Owners of a Google Mini or Google Search Appliance can optimize their search quality by visiting <a href="//google.com/enterprise/labs">Google Enterprise Labs</a> to <a href="http://code.google.com/p/search-feedback">download this toolkit</a> today! </noscript> </div> </div> <div class='share'> <span class='gplus-share social-wrapper' data-href='https://plus.google.com/share?url=https://cloud.googleblog.com/2007/11/search-quality-feedback-toolkit.html?hl=en'> <img alt='Share on Google+' height='24' src='https://www.gstatic.com/images/branding/google_plus/2x/ic_w_post_gplus_black_24dp.png' width='24'/> </span> <span class='twitter-custom social-wrapper' data-href='http://twitter.com/share?text=Official Google Cloud Blog:Search Quality Feedback Toolkit launched on Google Enterprise Labs&url=https://cloud.googleblog.com/2007/11/search-quality-feedback-toolkit.html?hl=en&via=gsuite'> <img alt='Share on Twitter' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_twitter_black_24dp.png' width='24'/> </span> <span class='fb-custom social-wrapper' data-href='https://www.facebook.com/sharer.php?u=https://cloud.googleblog.com/2007/11/search-quality-feedback-toolkit.html?hl=en'> <img alt='Share on Facebook' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_facebook_black_24dp.png' width='24'/> </span> </div> <div class='comment-container'> <i class='comment-img material-icons'>  </i> <span class='cmt_count_iframe_holder' data-count='3' data-onclick='' data-post-url='https://cloud.googleblog.com/2007/11/search-quality-feedback-toolkit.html?hl=en' data-url='https://cloud.googleblog.com/2007/11/search-quality-feedback-toolkit.html' style='color: #4184F3;'></span> </div> <div class='post-footer'> <div class='cmt_iframe_holder' data-href='https://cloud.googleblog.com/2007/11/search-quality-feedback-toolkit.html' data-viewtype='FILTERED_POSTMOD'></div> <a href='https://plus.google.com/112374322230920073195' rel='author' style='display:none;'> Google </a> <div class='label-footer'> </div> </div> </div> <div class='post' data-id='5292209185676979446' itemscope='' itemtype='http://schema.org/BlogPosting'> <h2 class='title' itemprop='name'> <a href='https://cloud.googleblog.com/2007/11/the-past-present-and-future-of-email.html?hl=en' itemprop='url' title='The past, present and future of email with Google Apps'> The past, present and future of email with Google Apps </a> </h2> <div class='post-header'> <div class='published'> <span class='publishdate' itemprop='datePublished'> Thursday, November 15, 2007 </span> </div> </div> <div class='post-body'> <div class='post-content' itemprop='articleBody'> <script type='text/template'> <span class="byline-author">Posted by Gabe Cohen, Google Apps Product Manager</span><br /><br />We're always looking to make it even easier for companies to move to Google Apps. And some customers are reluctant to step into the future without bringing along the email from their past.<br /><br />Not long ago, we launched an email migration tool that lets administrators move email from their existing IMAP mail systems to Google Apps, so users didn't have to leave their old mail behind. Since then, more than a hundred million messages have been migrated. But this solution didn't solve the whole problem. If your existing solution didn't support IMAP, you were out of luck.<br /><br />Today, we're excited to announce the new Google Apps Email Migration API, which can move email from <i>anywhere</i> – not just IMAP systems – to the Premier, Education or Partner Editions of Google Apps. If you need to migrate email from your users' desktops, migrate email from a server not supported by the IMAP migration tool, or do a push migration because of your security policies, a tool built on this API could be the perfect answer.<br /><br />A growing network of partners now offer helpful and affordable migration solutions to organizations switching to Google Apps. For example, using the Email Migration API, LimitNone has already built a tool called <a href="http://www.limitnone.com/products.php?p=gmove" target="_blank" title="gMove">gMOVE</a>, which can move Microsoft® Outlook® calendars, email and contacts into Google Apps. You can find gMOVE and other migration solutions for your organization in our <a href="//www.google.com/enterprise/gallery/apps/" target="_blank" title="partner gallery">Solutions Gallery</a>.<br /><br />If you're interested in building an email migration tool yourself using this API, you can create an administrator or end user tool to migrate email extracted from any data source. The email migration API is based on GData, so it's easy to use, and you can learn all about it on the <a href="http://code.google.com/apis/apps/email_migration/developers_guide_protocol.html" target="_blank" title="Google Code website">Google Code website</a>. If you are a developer, and think organizations using Google Apps might be interested in what you've built, we could list your offering in our Solutions gallery. Please let us know by <a href="http://code.google.com/apis/apps/submit.html" target="_blank" title="submitting your solution">submitting your solution</a>.<br /><br />This API is just the latest in a stream (read, torrent) of innovations we've rolled out this year for Google Apps email. In case you missed any of those improvements, we'd thought we'd list some of the highlights here:<br /><ul><li><a title="IMAP support" href="http://gmailblog.blogspot.com/2007/10/sync-your-inbox-across-devices-with.html" id="y94q">IMAP support</a>, so you can use your favorite mail clients like Outlook®, Thunderbird® or your iPhone® with Google Apps</li><li><a title="More email storage" href="http://gmailblog.blogspot.com/2007/10/more-gmail-storage-coming-for-all.html" id="j-lg">More email storage</a>, up to a whopping 25 gigabytes per users (room for hundreds of thousands of messages) </li><li> <a title="99.9% uptime guarantee" href="//www.google.com/intl/en/press/pressrel/google_apps.html" id="gn8c">99.9% uptime guarantee</a>, so you can count on Gmail to be available when you need it<br /></li><li><a title="Policy management and message recovery" href="//www.google.com/intl/en/press/pressrel/20071113_postini.html" id="b3ln">Policy management and message recovery</a>, putting more security and compliance controls into the hands of administrators</li><li><a title="Inbound email routing" href="//www.google.com/support/a/bin/answer.py?hl=en&answer=77182" id="ghfg">Inbound email routing</a> and <a title="email gateway support" href="//www.google.com/support/a/bin/answer.py?answer=60730" id="m8pu">email gateway support</a> for pilot configurations, dual delivery and mixed messaging environments </li><li> <a title="Email migration tool" href="//www.google.com/intl/en/press/annc/apps_migration.html" id="bcd1">Email migration tool</a> for moving old mail from an IMAP server to Google Apps </li></ul> </script> <noscript> <span class="byline-author">Posted by Gabe Cohen, Google Apps Product Manager</span><br /><br />We're always looking to make it even easier for companies to move to Google Apps. And some customers are reluctant to step into the future without bringing along the email from their past.<br /><br />Not long ago, we launched an email migration tool that lets administrators move email from their existing IMAP mail systems to Google Apps, so users didn't have to leave their old mail behind. Since then, more than a hundred million messages have been migrated. But this solution didn't solve the whole problem. If your existing solution didn't support IMAP, you were out of luck.<br /><br />Today, we're excited to announce the new Google Apps Email Migration API, which can move email from <i>anywhere</i> – not just IMAP systems – to the Premier, Education or Partner Editions of Google Apps. If you need to migrate email from your users' desktops, migrate email from a server not supported by the IMAP migration tool, or do a push migration because of your security policies, a tool built on this API could be the perfect answer.<br /><br />A growing network of partners now offer helpful and affordable migration solutions to organizations switching to Google Apps. For example, using the Email Migration API, LimitNone has already built a tool called <a href="http://www.limitnone.com/products.php?p=gmove" target="_blank" title="gMove">gMOVE</a>, which can move Microsoft® Outlook® calendars, email and contacts into Google Apps. You can find gMOVE and other migration solutions for your organization in our <a href="//www.google.com/enterprise/gallery/apps/" target="_blank" title="partner gallery">Solutions Gallery</a>.<br /><br />If you're interested in building an email migration tool yourself using this API, you can create an administrator or end user tool to migrate email extracted from any data source. The email migration API is based on GData, so it's easy to use, and you can learn all about it on the <a href="http://code.google.com/apis/apps/email_migration/developers_guide_protocol.html" target="_blank" title="Google Code website">Google Code website</a>. If you are a developer, and think organizations using Google Apps might be interested in what you've built, we could list your offering in our Solutions gallery. Please let us know by <a href="http://code.google.com/apis/apps/submit.html" target="_blank" title="submitting your solution">submitting your solution</a>.<br /><br />This API is just the latest in a stream (read, torrent) of innovations we've rolled out this year for Google Apps email. In case you missed any of those improvements, we'd thought we'd list some of the highlights here:<br /><ul><li><a title="IMAP support" href="http://gmailblog.blogspot.com/2007/10/sync-your-inbox-across-devices-with.html" id="y94q">IMAP support</a>, so you can use your favorite mail clients like Outlook®, Thunderbird® or your iPhone® with Google Apps</li><li><a title="More email storage" href="http://gmailblog.blogspot.com/2007/10/more-gmail-storage-coming-for-all.html" id="j-lg">More email storage</a>, up to a whopping 25 gigabytes per users (room for hundreds of thousands of messages) </li><li> <a title="99.9% uptime guarantee" href="//www.google.com/intl/en/press/pressrel/google_apps.html" id="gn8c">99.9% uptime guarantee</a>, so you can count on Gmail to be available when you need it<br /></li><li><a title="Policy management and message recovery" href="//www.google.com/intl/en/press/pressrel/20071113_postini.html" id="b3ln">Policy management and message recovery</a>, putting more security and compliance controls into the hands of administrators</li><li><a title="Inbound email routing" href="//www.google.com/support/a/bin/answer.py?hl=en&answer=77182" id="ghfg">Inbound email routing</a> and <a title="email gateway support" href="//www.google.com/support/a/bin/answer.py?answer=60730" id="m8pu">email gateway support</a> for pilot configurations, dual delivery and mixed messaging environments </li><li> <a title="Email migration tool" href="//www.google.com/intl/en/press/annc/apps_migration.html" id="bcd1">Email migration tool</a> for moving old mail from an IMAP server to Google Apps </li></ul> </noscript> </div> </div> <div class='share'> <span class='gplus-share social-wrapper' data-href='https://plus.google.com/share?url=https://cloud.googleblog.com/2007/11/the-past-present-and-future-of-email.html?hl=en'> <img alt='Share on Google+' height='24' src='https://www.gstatic.com/images/branding/google_plus/2x/ic_w_post_gplus_black_24dp.png' width='24'/> </span> <span class='twitter-custom social-wrapper' data-href='http://twitter.com/share?text=Official Google Cloud Blog:The past, present and future of email with Google Apps&url=https://cloud.googleblog.com/2007/11/the-past-present-and-future-of-email.html?hl=en&via=gsuite'> <img alt='Share on Twitter' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_twitter_black_24dp.png' width='24'/> </span> <span class='fb-custom social-wrapper' data-href='https://www.facebook.com/sharer.php?u=https://cloud.googleblog.com/2007/11/the-past-present-and-future-of-email.html?hl=en'> <img alt='Share on Facebook' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_facebook_black_24dp.png' width='24'/> </span> </div> <div class='comment-container'> <i class='comment-img material-icons'>  </i> <span class='cmt_count_iframe_holder' data-count='0' data-onclick='' data-post-url='https://cloud.googleblog.com/2007/11/the-past-present-and-future-of-email.html?hl=en' data-url='https://cloud.googleblog.com/2007/11/the-past-present-and-future-of-email.html' style='color: #4184F3;'></span> </div> <div class='post-footer'> <div class='cmt_iframe_holder' data-href='https://cloud.googleblog.com/2007/11/the-past-present-and-future-of-email.html' data-viewtype='FILTERED_POSTMOD'></div> <a href='https://plus.google.com/112374322230920073195' rel='author' style='display:none;'> Google </a> <div class='label-footer'> </div> </div> </div> <div class='post' data-id='9042353226572299154' itemscope='' itemtype='http://schema.org/BlogPosting'> <h2 class='title' itemprop='name'> <a href='https://cloud.googleblog.com/2007/11/the-velocity-of-business.html?hl=en' itemprop='url' title='The velocity of business'> The velocity of business </a> </h2> <div class='post-header'> <div class='published'> <span class='publishdate' itemprop='datePublished'> Tuesday, November 13, 2007 </span> </div> </div> <div class='post-body'> <div class='post-content' itemprop='articleBody'> <script type='text/template'> <span class="byline-author">Posted by Adam Swidler, Product Marketing Manager, Postini</span><br /><br />One of the things I've heard a lot since joining Google is "speed matters," and it's been great to have a hand in the rate at which we innovate.<br /><br />In that spirit, today we're taking another step toward making corporate email communications more secure, compliant and productive. We've started rolling out a new set of tools to help Postini and Google Apps Premier Edition customers protect and manage their electronic communications<span style="background-color: rgb(255, 255, 255);">.</span><br /><br />The new capabilities include:<br /><ul><li><span style="color: rgb(0, 0, 0);">content-based policy for inbound and outbound email traffic for more protection of sensitive data, such as credit card and Social Security numbers</span></li><li>the ability to create advanced policy rules based on content patterns and apply a variety of dispositions including<span style="color: rgb(0, 0, 0);"> logging, routing to reviewer queue, bcc: to reviewer queue, bounce and encrypt using Postini Encryption Services</span></li><li><span style="color: rgb(0, 0, 0);">new granular content inspection capabilities for messages and attachments</span></li><li>em<span style="color: rgb(0, 0, 0);">ail security advancements for faster detection and protection of viruses and spam, including early detection of zero hour threats, additional defenses against botnet attacks and new dispositions for encrypted files</span></li></ul>The content policy management capabilities and the new email security advancements are being made available as part of the Postini Email Security service and Google Apps Premier Edition at no additional cost.<br /><br />As part of this launch, we are also rolling out enhancements to the Postini Message Archiving service. These <span style="color: rgb(0, 0, 0);">are available to Postini Message Archiving Customers and Google Apps Premier Edition users for an addit</span>ional fee.<br /><br />Of course, since our services are hosted, users get access to these tools quickly and seamlessly. <a title="Read more" href="http://postini.com/news_events/pr/pr111307.php" id="vygr">Read more</a>.<br /><br />Coming just eight weeks after the acquisition, and six weeks from the first integration of Postini and Google Apps, we hope this launch is further evidence that Google is committed to continued investment in Postini solutions, as well as accelerated delivery to our customers. Speed does matter! </script> <noscript> <span class="byline-author">Posted by Adam Swidler, Product Marketing Manager, Postini</span><br /><br />One of the things I've heard a lot since joining Google is "speed matters," and it's been great to have a hand in the rate at which we innovate.<br /><br />In that spirit, today we're taking another step toward making corporate email communications more secure, compliant and productive. We've started rolling out a new set of tools to help Postini and Google Apps Premier Edition customers protect and manage their electronic communications<span style="background-color: rgb(255, 255, 255);">.</span><br /><br />The new capabilities include:<br /><ul><li><span style="color: rgb(0, 0, 0);">content-based policy for inbound and outbound email traffic for more protection of sensitive data, such as credit card and Social Security numbers</span></li><li>the ability to create advanced policy rules based on content patterns and apply a variety of dispositions including<span style="color: rgb(0, 0, 0);"> logging, routing to reviewer queue, bcc: to reviewer queue, bounce and encrypt using Postini Encryption Services</span></li><li><span style="color: rgb(0, 0, 0);">new granular content inspection capabilities for messages and attachments</span></li><li>em<span style="color: rgb(0, 0, 0);">ail security advancements for faster detection and protection of viruses and spam, including early detection of zero hour threats, additional defenses against botnet attacks and new dispositions for encrypted files</span></li></ul>The content policy management capabilities and the new email security advancements are being made available as part of the Postini Email Security service and Google Apps Premier Edition at no additional cost.<br /><br />As part of this launch, we are also rolling out enhancements to the Postini Message Archiving service. These <span style="color: rgb(0, 0, 0);">are available to Postini Message Archiving Customers and Google Apps Premier Edition users for an addit</span>ional fee.<br /><br />Of course, since our services are hosted, users get access to these tools quickly and seamlessly. <a title="Read more" href="http://postini.com/news_events/pr/pr111307.php" id="vygr">Read more</a>.<br /><br />Coming just eight weeks after the acquisition, and six weeks from the first integration of Postini and Google Apps, we hope this launch is further evidence that Google is committed to continued investment in Postini solutions, as well as accelerated delivery to our customers. Speed does matter! </noscript> </div> </div> <div class='share'> <span class='gplus-share social-wrapper' data-href='https://plus.google.com/share?url=https://cloud.googleblog.com/2007/11/the-velocity-of-business.html?hl=en'> <img alt='Share on Google+' height='24' src='https://www.gstatic.com/images/branding/google_plus/2x/ic_w_post_gplus_black_24dp.png' width='24'/> </span> <span class='twitter-custom social-wrapper' data-href='http://twitter.com/share?text=Official Google Cloud Blog:The velocity of business&url=https://cloud.googleblog.com/2007/11/the-velocity-of-business.html?hl=en&via=gsuite'> <img alt='Share on Twitter' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_twitter_black_24dp.png' width='24'/> </span> <span class='fb-custom social-wrapper' data-href='https://www.facebook.com/sharer.php?u=https://cloud.googleblog.com/2007/11/the-velocity-of-business.html?hl=en'> <img alt='Share on Facebook' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_facebook_black_24dp.png' width='24'/> </span> </div> <div class='comment-container'> <i class='comment-img material-icons'>  </i> <span class='cmt_count_iframe_holder' data-count='0' data-onclick='' data-post-url='https://cloud.googleblog.com/2007/11/the-velocity-of-business.html?hl=en' data-url='https://cloud.googleblog.com/2007/11/the-velocity-of-business.html' style='color: #4184F3;'></span> </div> <div class='post-footer'> <div class='cmt_iframe_holder' data-href='https://cloud.googleblog.com/2007/11/the-velocity-of-business.html' data-viewtype='FILTERED_POSTMOD'></div> <a href='https://plus.google.com/112374322230920073195' rel='author' style='display:none;'> Google </a> <div class='label-footer'> </div> </div> </div> <div class='post' data-id='361705190398652836' itemscope='' itemtype='http://schema.org/BlogPosting'> <h2 class='title' itemprop='name'> <a href='https://cloud.googleblog.com/2007/11/use-google-analytics-with-your-google.html?hl=en' itemprop='url' title='Use Google Analytics with your Google Enterprise site search engine'> Use Google Analytics with your Google Enterprise site search engine </a> </h2> <div class='post-header'> <div class='published'> <span class='publishdate' itemprop='datePublished'> Monday, November 5, 2007 </span> </div> </div> <div class='post-body'> <div class='post-content' itemprop='articleBody'> <script type='text/template'> <span class="byline-author">Posted by Ryan Pollock, Product Marketing<br /></span><br />The <a title="Google Analytics" href="//www.google.com/analytics/#utm_source=enterprise_blog" id="fmm:">Google Analytics</a> team recently introduced some great <a title="new features" href="http://analytics.blogspot.com/2007/10/exciting-announcements-at-emetrics.html" id="cuyj">new features</a>. Most relevant for this audience was the introduction of site search reporting, which allows you to link your website's internal search engine to your Analytics account.<br /><br /><a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="//4.bp.blogspot.com/_J20OFghLIP0/Rx-RyrMoOUI/AAAAAAAAACQ/dtdZXjEWQbM/s400/SS_curriculum.jpg"><img alt="" border="0" src="//4.bp.blogspot.com/_J20OFghLIP0/Rx-RyrMoOUI/AAAAAAAAACQ/dtdZXjEWQbM/s400/SS_curriculum.jpg" style="margin: 0px auto 10px; display: block; text-align: center; cursor: pointer; width: 320px;"></a><br /><br /><a href="//www.google.com/enterprise/gsa/#utm_source=enterprise_blog">Google Search Appliance</a>, <a href="//www.google.com/enterprise/mini/#utm_source=enterprise_blog">Google Mini</a> and <a href="//www.google.com/enterprise/csbe/#utm_source=enterprise_blog">Custom Search Business Edition</a> customers can leverage the new capabilities provided by Google Analytics and further improve the site search experience on their website by better understanding visitor behavior. You can see what people are searching for on your site and access a number of reports that detail user conversions and query refinements. Configuring your Analytics account to recognize your search engine is easy -- you need only specify the URL for your search engine and identify the query parameters.<br /><br />Avinash Kaushik, a web analytics evangelist, wrote up this <a title="great post about how to use the new site search reporting" href="http://www.kaushik.net/avinash/2007/10/kick-butt-with-internal-site-search-analytics.html" id="cn7i">great post about how to use site search reporting</a> to gain insight into what works on your website. The new Analytics functionality includes a number of reports, each of which gives unique insight into your users and your website. With most Analytics reports, you can only interpret what the user really wants. These site search reports are a gold mine of data. When people search for something on your site they are voting for exactly what they want to see. If you provide it, great. If not, they are on to another website. This is the one place where you can see truly qualitative data about what visitors are looking for and adjust your site content accordingly.<br /><br />Perhaps most interesting in Avinash's example was the comparison of conversions for users who search and those who don't. Conversion for users who didn't search was 3.6%, but for users who did search, conversion was 21%. Presumably, visitors who search are more qualified and likely to convert, but this statistic certainly speaks to the value of having search on your site. Your site's visitor wants to search, and when he does, he's more likely to convert.<br /><br />If your site does not have search capabilities, checkout the Google Enterprise search products to learn how they can help you to power search on your website.<br /><br />When properly used, the new Google Analytics reporting will allow you to calculate an ROI for your search investment. If you're not already using Google Analytics on your website, this is one great reason to <a title="give it a try" href="//google.com/analytics/#utm_source=enterprise_blog" id="k21.">give it a try</a>. Oh and by the way, Google Analytics is free. </script> <noscript> <span class="byline-author">Posted by Ryan Pollock, Product Marketing<br /></span><br />The <a title="Google Analytics" href="//www.google.com/analytics/#utm_source=enterprise_blog" id="fmm:">Google Analytics</a> team recently introduced some great <a title="new features" href="http://analytics.blogspot.com/2007/10/exciting-announcements-at-emetrics.html" id="cuyj">new features</a>. Most relevant for this audience was the introduction of site search reporting, which allows you to link your website's internal search engine to your Analytics account.<br /><br /><a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="//4.bp.blogspot.com/_J20OFghLIP0/Rx-RyrMoOUI/AAAAAAAAACQ/dtdZXjEWQbM/s400/SS_curriculum.jpg"><img alt="" border="0" src="//4.bp.blogspot.com/_J20OFghLIP0/Rx-RyrMoOUI/AAAAAAAAACQ/dtdZXjEWQbM/s400/SS_curriculum.jpg" style="margin: 0px auto 10px; display: block; text-align: center; cursor: pointer; width: 320px;"></a><br /><br /><a href="//www.google.com/enterprise/gsa/#utm_source=enterprise_blog">Google Search Appliance</a>, <a href="//www.google.com/enterprise/mini/#utm_source=enterprise_blog">Google Mini</a> and <a href="//www.google.com/enterprise/csbe/#utm_source=enterprise_blog">Custom Search Business Edition</a> customers can leverage the new capabilities provided by Google Analytics and further improve the site search experience on their website by better understanding visitor behavior. You can see what people are searching for on your site and access a number of reports that detail user conversions and query refinements. Configuring your Analytics account to recognize your search engine is easy -- you need only specify the URL for your search engine and identify the query parameters.<br /><br />Avinash Kaushik, a web analytics evangelist, wrote up this <a title="great post about how to use the new site search reporting" href="http://www.kaushik.net/avinash/2007/10/kick-butt-with-internal-site-search-analytics.html" id="cn7i">great post about how to use site search reporting</a> to gain insight into what works on your website. The new Analytics functionality includes a number of reports, each of which gives unique insight into your users and your website. With most Analytics reports, you can only interpret what the user really wants. These site search reports are a gold mine of data. When people search for something on your site they are voting for exactly what they want to see. If you provide it, great. If not, they are on to another website. This is the one place where you can see truly qualitative data about what visitors are looking for and adjust your site content accordingly.<br /><br />Perhaps most interesting in Avinash's example was the comparison of conversions for users who search and those who don't. Conversion for users who didn't search was 3.6%, but for users who did search, conversion was 21%. Presumably, visitors who search are more qualified and likely to convert, but this statistic certainly speaks to the value of having search on your site. Your site's visitor wants to search, and when he does, he's more likely to convert.<br /><br />If your site does not have search capabilities, checkout the Google Enterprise search products to learn how they can help you to power search on your website.<br /><br />When properly used, the new Google Analytics reporting will allow you to calculate an ROI for your search investment. If you're not already using Google Analytics on your website, this is one great reason to <a title="give it a try" href="//google.com/analytics/#utm_source=enterprise_blog" id="k21.">give it a try</a>. Oh and by the way, Google Analytics is free. </noscript> </div> </div> <div class='share'> <span class='gplus-share social-wrapper' data-href='https://plus.google.com/share?url=https://cloud.googleblog.com/2007/11/use-google-analytics-with-your-google.html?hl=en'> <img alt='Share on Google+' height='24' src='https://www.gstatic.com/images/branding/google_plus/2x/ic_w_post_gplus_black_24dp.png' width='24'/> </span> <span class='twitter-custom social-wrapper' data-href='http://twitter.com/share?text=Official Google Cloud Blog:Use Google Analytics with your Google Enterprise site search engine&url=https://cloud.googleblog.com/2007/11/use-google-analytics-with-your-google.html?hl=en&via=gsuite'> <img alt='Share on Twitter' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_twitter_black_24dp.png' width='24'/> </span> <span class='fb-custom social-wrapper' data-href='https://www.facebook.com/sharer.php?u=https://cloud.googleblog.com/2007/11/use-google-analytics-with-your-google.html?hl=en'> <img alt='Share on Facebook' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_facebook_black_24dp.png' width='24'/> </span> </div> <div class='comment-container'> <i class='comment-img material-icons'>  </i> <span class='cmt_count_iframe_holder' data-count='0' data-onclick='' data-post-url='https://cloud.googleblog.com/2007/11/use-google-analytics-with-your-google.html?hl=en' data-url='https://cloud.googleblog.com/2007/11/use-google-analytics-with-your-google.html' style='color: #4184F3;'></span> </div> <div class='post-footer'> <div class='cmt_iframe_holder' data-href='https://cloud.googleblog.com/2007/11/use-google-analytics-with-your-google.html' data-viewtype='FILTERED_POSTMOD'></div> <a href='https://plus.google.com/112374322230920073195' rel='author' style='display:none;'> Google </a> <div class='label-footer'> </div> </div> </div> <div class='post' data-id='1398715146117007696' itemscope='' itemtype='http://schema.org/BlogPosting'> <h2 class='title' itemprop='name'> <a href='https://cloud.googleblog.com/2007/11/opensocial-for-business.html?hl=en' itemprop='url' title='OpenSocial for Business'> OpenSocial for Business </a> </h2> <div class='post-header'> <div class='published'> <span class='publishdate' itemprop='datePublished'> Friday, November 2, 2007 </span> </div> </div> <div class='post-body'> <div class='post-content' itemprop='articleBody'> <script type='text/template'> <span class="byline-author">Posted by Scott McMullan, Google Enterprise Partner Team</span><br /><br />Last night's <a href="http://googleblog.blogspot.com/2007/11/opensocial-makes-web-better.html">OpenSocial announcement</a> highlighted the simple idea that the web becomes more valuable for users when they can more easily interact with friends and colleagues.<br /><br />OpenSocial supports this by providing a common set of <a href="http://code.google.com/apis/opensocial/">APIs</a> between a social application and a website. Developers can reach a broad set of OpenSocial-enabled websites using a single HTML/JavaScript-based API, and <a href="http://code.google.com/apis/opensocial/container.html">websites can tap in to</a> the creative energy of a large pool of third party app developers.<br /><br />As members of Google's Enterprise team, we have a particular passion for serving business users and use cases, which is why we're extra-excited about the business apps OpenSocial will enable.<br /><br />In fact, in addition to the support announced last night by folks like <a href="http://blog.linkedin.com/blog/2007/10/linkedin-open-s.html">LinkedIn</a>, Viadeo, and Oracle, we're proud that several <a href="//www.google.com/enterprise/gep/index.html">Google Enterprise professional</a> partners participated in last night's announcement with demos to preview how OpenSocial will help businesses:<br /><ul><li> <a href="http://wiki.apexdevnet.com/index.php/Google_Resource_Center">Salesforce.com</a> demonstrated its <a href="http://wiki.apexdevnet.com/index.php/Google_Resource_Center"></a>platform support as an OpenSocial-enabled website (<a href="//www.youtube.com/watch?v=9KOEbAZJTTk">video</a>, demo about three quarters in)<br /> </li><li> <a href="http://www.theikos.com/">Theikos</a> and <a href="http://www.appirio.com/">Appirio</a> created OpenSocial apps that run inside Salesforce.com </li><li><a href="http://www.limitnone.com/"></a> LimitNone's iBuild app can now add <a href="http://www.limitnoneblog.com/2007/10/opensocial-meets-ibuild-create-your-own.html">OpenSocial-powered features</a> to its Gadget-based apps</li></ul><a href="http://www.limitnone.com/ibuild/"> iBuild</a> empowers non-technical users to create lightweight apps that run as Google Gadgets in iGoogle. Apps like team to-do lists or shared contact managers in a business context or tracking sports teams in a consumer context come to mind. And now, by adding OpenSocial support, those apps can take advantage of social features like publishing actions to activity streams in any OpenSocial-enabled site.<br /><br />Appirio's Google Gadget Builder for Salesforce.com, which currently allows you to display dynamic "dashboards" of Salesforce.com data on iGoogle, will take a similar approach by incorporating OpenSocial-powered features.<br /><br />Both developers and users win because these products will work across a <a href="http://code.google.com/apis/opensocial/partners.html">growing number</a> of OpenSocial-enabled sites.<br /><br />If you're a developer and would like to learn more about OpenSocial applications for business, you can start today by signing up for an <a href="http://code.google.com/apis/orkut/">Orkut</a> or <a href="http://wiki.apexdevnet.com/index.php/Google_Resource_Center">Salesforce.com</a> OpenSocial sandbox account. The list of OpenSocial websites for business will grow over time, but these two early adopters enable you to start exploring today.<span id="writely-comment-id-aggzgx9fx4" class="writely-comment" style="background-color: rgb(238, 215, 255);"></span> </script> <noscript> <span class="byline-author">Posted by Scott McMullan, Google Enterprise Partner Team</span><br /><br />Last night's <a href="http://googleblog.blogspot.com/2007/11/opensocial-makes-web-better.html">OpenSocial announcement</a> highlighted the simple idea that the web becomes more valuable for users when they can more easily interact with friends and colleagues.<br /><br />OpenSocial supports this by providing a common set of <a href="http://code.google.com/apis/opensocial/">APIs</a> between a social application and a website. Developers can reach a broad set of OpenSocial-enabled websites using a single HTML/JavaScript-based API, and <a href="http://code.google.com/apis/opensocial/container.html">websites can tap in to</a> the creative energy of a large pool of third party app developers.<br /><br />As members of Google's Enterprise team, we have a particular passion for serving business users and use cases, which is why we're extra-excited about the business apps OpenSocial will enable.<br /><br />In fact, in addition to the support announced last night by folks like <a href="http://blog.linkedin.com/blog/2007/10/linkedin-open-s.html">LinkedIn</a>, Viadeo, and Oracle, we're proud that several <a href="//www.google.com/enterprise/gep/index.html">Google Enterprise professional</a> partners participated in last night's announcement with demos to preview how OpenSocial will help businesses:<br /><ul><li> <a href="http://wiki.apexdevnet.com/index.php/Google_Resource_Center">Salesforce.com</a> demonstrated its <a href="http://wiki.apexdevnet.com/index.php/Google_Resource_Center"></a>platform support as an OpenSocial-enabled website (<a href="//www.youtube.com/watch?v=9KOEbAZJTTk">video</a>, demo about three quarters in)<br /> </li><li> <a href="http://www.theikos.com/">Theikos</a> and <a href="http://www.appirio.com/">Appirio</a> created OpenSocial apps that run inside Salesforce.com </li><li><a href="http://www.limitnone.com/"></a> LimitNone's iBuild app can now add <a href="http://www.limitnoneblog.com/2007/10/opensocial-meets-ibuild-create-your-own.html">OpenSocial-powered features</a> to its Gadget-based apps</li></ul><a href="http://www.limitnone.com/ibuild/"> iBuild</a> empowers non-technical users to create lightweight apps that run as Google Gadgets in iGoogle. Apps like team to-do lists or shared contact managers in a business context or tracking sports teams in a consumer context come to mind. And now, by adding OpenSocial support, those apps can take advantage of social features like publishing actions to activity streams in any OpenSocial-enabled site.<br /><br />Appirio's Google Gadget Builder for Salesforce.com, which currently allows you to display dynamic "dashboards" of Salesforce.com data on iGoogle, will take a similar approach by incorporating OpenSocial-powered features.<br /><br />Both developers and users win because these products will work across a <a href="http://code.google.com/apis/opensocial/partners.html">growing number</a> of OpenSocial-enabled sites.<br /><br />If you're a developer and would like to learn more about OpenSocial applications for business, you can start today by signing up for an <a href="http://code.google.com/apis/orkut/">Orkut</a> or <a href="http://wiki.apexdevnet.com/index.php/Google_Resource_Center">Salesforce.com</a> OpenSocial sandbox account. The list of OpenSocial websites for business will grow over time, but these two early adopters enable you to start exploring today.<span id="writely-comment-id-aggzgx9fx4" class="writely-comment" style="background-color: rgb(238, 215, 255);"></span> </noscript> </div> </div> <div class='share'> <span class='gplus-share social-wrapper' data-href='https://plus.google.com/share?url=https://cloud.googleblog.com/2007/11/opensocial-for-business.html?hl=en'> <img alt='Share on Google+' height='24' src='https://www.gstatic.com/images/branding/google_plus/2x/ic_w_post_gplus_black_24dp.png' width='24'/> </span> <span class='twitter-custom social-wrapper' data-href='http://twitter.com/share?text=Official Google Cloud Blog:OpenSocial for Business&url=https://cloud.googleblog.com/2007/11/opensocial-for-business.html?hl=en&via=gsuite'> <img alt='Share on Twitter' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_twitter_black_24dp.png' width='24'/> </span> <span class='fb-custom social-wrapper' data-href='https://www.facebook.com/sharer.php?u=https://cloud.googleblog.com/2007/11/opensocial-for-business.html?hl=en'> <img alt='Share on Facebook' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_facebook_black_24dp.png' width='24'/> </span> </div> <div class='comment-container'> <i class='comment-img material-icons'>  </i> <span class='cmt_count_iframe_holder' data-count='2' data-onclick='' data-post-url='https://cloud.googleblog.com/2007/11/opensocial-for-business.html?hl=en' data-url='https://cloud.googleblog.com/2007/11/opensocial-for-business.html' style='color: #4184F3;'></span> </div> <div class='post-footer'> <div class='cmt_iframe_holder' data-href='https://cloud.googleblog.com/2007/11/opensocial-for-business.html' data-viewtype='FILTERED_POSTMOD'></div> <a href='https://plus.google.com/112374322230920073195' rel='author' style='display:none;'> Google </a> <div class='label-footer'> </div> </div> </div> <div class='post' data-id='2786581749908226147' itemscope='' itemtype='http://schema.org/BlogPosting'> <h2 class='title' itemprop='name'> <a href='https://cloud.googleblog.com/2007/10/google-and-esri-map-out-powerful.html?hl=en' itemprop='url' title='Google and ESRI, Map out a powerful partnership in Federal'> Google and ESRI, Map out a powerful partnership in Federal </a> </h2> <div class='post-header'> <div class='published'> <span class='publishdate' itemprop='datePublished'> Thursday, October 25, 2007 </span> </div> </div> <div class='post-body'> <div class='post-content' itemprop='articleBody'> <script type='text/template'> <a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgUrOdiPvBUGKHPw5Y_YEtsK0lX0E5H2klxrq1H6P2dW5QcIdvRstGeZ_Yt34n6xlw7ljJtZG0O0f-AXQAKQCSUyo3eJ0dsUgrzeAZCbPN4WzpefyhyphenhyphenytR5BSBL6Z6uPdweLZY5y1dHLWyA/s1600-h/Google-Earth-ESRI.jpg"><img alt="" border="0" id="BLOGGER_PHOTO_ID_5124690177518814194" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgUrOdiPvBUGKHPw5Y_YEtsK0lX0E5H2klxrq1H6P2dW5QcIdvRstGeZ_Yt34n6xlw7ljJtZG0O0f-AXQAKQCSUyo3eJ0dsUgrzeAZCbPN4WzpefyhyphenhyphenytR5BSBL6Z6uPdweLZY5y1dHLWyA/s320/Google-Earth-ESRI.jpg" style="margin: 0pt 0pt 10px 10px; float: right; cursor: pointer;" /></a><span class="byline-author">Posted by Rob Painter, Senior Federal Manager</span><br /><p class="MsoNormal">The coffee and bagels were great, but it was more than a free breakfast that convinced folks to battle the traffic into downtown DC for the Google Federal User Group meeting. A few hundred government employees and engineers from the aerospace industry gathered in Washington DC to experience firsthand how <a href="http://www.esri.com/" title="ESRI's">ESRI's</a> GIS product offering and Google's Earth and Maps <a href="http://earth.google.com/earth_enterprise.html" title="enterprise products">enterprise products</a> can powerfully co-exist and inter-operate to deliver an exciting and intuitive user experience.<br /><br />Michael Bradshaw, Google's Head of <a href="//www.google.com/enterprise/government/" title="Federal">Federal</a> and Jeff Peters, ESRI's Federal Director, kicked off the event and set the stage for a number of live demonstrations. First, members of ESRI's technical marketing team walked the audience through a short series of presentations that highlighted ArcGIS Desktop, ArcGIS Server, and data from ESRI's Business Analyst with interactive results seamlessly presented within <a href="http://earth.google.com/federal.html" title="Google Earth">Google Earth</a> and on <a href="//www.google.com/enterprise/maps/" title="Google Maps">Google Maps</a>. The demos showed how someone unfamiliar to DC could find an apartment using Google Earth, ArcGIS server and external web content sources such as <a href="http://washingtondc.craigslist.org/" title="Craigslist">Craigslist</a>. The demo also showed how one could edit vector data in ArcGIS by moving and adding nodes within a dataset and then via a network linked KML that referenced an instance of ArcGIS Server, changes in the data were promptly reflected on Google Earth globe. Additional demonstrations showed models combining ArcGIS and Google Earth data on issues such as international health and the socioeconomic risks intrinsic in natural disasters. Google engineers then demoed the new releases of Google Earth Fusion 3.0 and Google Earth Enterprise Client (EC) 4.0. We've previously shared some of our customers’ reactions to the launch of these new Google Earth Enterprise products and posted them on this <a href="http://googleenterprise.blogspot.com/2007/07/customer-reactions-to-latest-google.html" title="Blog">blog</a> and we also shared some of the specific details of these new products themselves on Google's official Lat Long <a href="http://google-latlong.blogspot.com/2007/07/newest-google-earth-enterprise.html" title="Blog">Blog</a>.<br /><br />We look forward to continuing to work with ESRI and our customers to leverage the power of geospatial information. If you would like to learn more about our products and how we compliment an ESRI enterprise or want information on how to register for the next Federal User Group meeting or in, <a title="contact us here" href="http://services.google.com/enterprise/ge" id="rj.k">contact us here</a>. </p> <p class="MsoNormal"> </p> </script> <noscript> <a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgUrOdiPvBUGKHPw5Y_YEtsK0lX0E5H2klxrq1H6P2dW5QcIdvRstGeZ_Yt34n6xlw7ljJtZG0O0f-AXQAKQCSUyo3eJ0dsUgrzeAZCbPN4WzpefyhyphenhyphenytR5BSBL6Z6uPdweLZY5y1dHLWyA/s1600-h/Google-Earth-ESRI.jpg"><img alt="" border="0" id="BLOGGER_PHOTO_ID_5124690177518814194" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgUrOdiPvBUGKHPw5Y_YEtsK0lX0E5H2klxrq1H6P2dW5QcIdvRstGeZ_Yt34n6xlw7ljJtZG0O0f-AXQAKQCSUyo3eJ0dsUgrzeAZCbPN4WzpefyhyphenhyphenytR5BSBL6Z6uPdweLZY5y1dHLWyA/s320/Google-Earth-ESRI.jpg" style="margin: 0pt 0pt 10px 10px; float: right; cursor: pointer;" /></a><span class="byline-author">Posted by Rob Painter, Senior Federal Manager</span><br /><p class="MsoNormal">The coffee and bagels were great, but it was more than a free breakfast that convinced folks to battle the traffic into downtown DC for the Google Federal User Group meeting. A few hundred government employees and engineers from the aerospace industry gathered in Washington DC to experience firsthand how <a href="http://www.esri.com/" title="ESRI's">ESRI's</a> GIS product offering and Google's Earth and Maps <a href="http://earth.google.com/earth_enterprise.html" title="enterprise products">enterprise products</a> can powerfully co-exist and inter-operate to deliver an exciting and intuitive user experience.<br /><br />Michael Bradshaw, Google's Head of <a href="//www.google.com/enterprise/government/" title="Federal">Federal</a> and Jeff Peters, ESRI's Federal Director, kicked off the event and set the stage for a number of live demonstrations. First, members of ESRI's technical marketing team walked the audience through a short series of presentations that highlighted ArcGIS Desktop, ArcGIS Server, and data from ESRI's Business Analyst with interactive results seamlessly presented within <a href="http://earth.google.com/federal.html" title="Google Earth">Google Earth</a> and on <a href="//www.google.com/enterprise/maps/" title="Google Maps">Google Maps</a>. The demos showed how someone unfamiliar to DC could find an apartment using Google Earth, ArcGIS server and external web content sources such as <a href="http://washingtondc.craigslist.org/" title="Craigslist">Craigslist</a>. The demo also showed how one could edit vector data in ArcGIS by moving and adding nodes within a dataset and then via a network linked KML that referenced an instance of ArcGIS Server, changes in the data were promptly reflected on Google Earth globe. Additional demonstrations showed models combining ArcGIS and Google Earth data on issues such as international health and the socioeconomic risks intrinsic in natural disasters. Google engineers then demoed the new releases of Google Earth Fusion 3.0 and Google Earth Enterprise Client (EC) 4.0. We've previously shared some of our customers’ reactions to the launch of these new Google Earth Enterprise products and posted them on this <a href="http://googleenterprise.blogspot.com/2007/07/customer-reactions-to-latest-google.html" title="Blog">blog</a> and we also shared some of the specific details of these new products themselves on Google's official Lat Long <a href="http://google-latlong.blogspot.com/2007/07/newest-google-earth-enterprise.html" title="Blog">Blog</a>.<br /><br />We look forward to continuing to work with ESRI and our customers to leverage the power of geospatial information. If you would like to learn more about our products and how we compliment an ESRI enterprise or want information on how to register for the next Federal User Group meeting or in, <a title="contact us here" href="http://services.google.com/enterprise/ge" id="rj.k">contact us here</a>. </p> <p class="MsoNormal"> </p> </noscript> </div> </div> <div class='share'> <span class='gplus-share social-wrapper' data-href='https://plus.google.com/share?url=https://cloud.googleblog.com/2007/10/google-and-esri-map-out-powerful.html?hl=en'> <img alt='Share on Google+' height='24' src='https://www.gstatic.com/images/branding/google_plus/2x/ic_w_post_gplus_black_24dp.png' width='24'/> </span> <span class='twitter-custom social-wrapper' data-href='http://twitter.com/share?text=Official Google Cloud Blog:Google and ESRI, Map out a powerful partnership in Federal&url=https://cloud.googleblog.com/2007/10/google-and-esri-map-out-powerful.html?hl=en&via=gsuite'> <img alt='Share on Twitter' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_twitter_black_24dp.png' width='24'/> </span> <span class='fb-custom social-wrapper' data-href='https://www.facebook.com/sharer.php?u=https://cloud.googleblog.com/2007/10/google-and-esri-map-out-powerful.html?hl=en'> <img alt='Share on Facebook' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_facebook_black_24dp.png' width='24'/> </span> </div> <div class='comment-container'> <i class='comment-img material-icons'>  </i> <span class='cmt_count_iframe_holder' data-count='0' data-onclick='' data-post-url='https://cloud.googleblog.com/2007/10/google-and-esri-map-out-powerful.html?hl=en' data-url='https://cloud.googleblog.com/2007/10/google-and-esri-map-out-powerful.html' style='color: #4184F3;'></span> </div> <div class='post-footer'> <div class='cmt_iframe_holder' data-href='https://cloud.googleblog.com/2007/10/google-and-esri-map-out-powerful.html' data-viewtype='FILTERED_POSTMOD'></div> <a href='https://plus.google.com/112374322230920073195' rel='author' style='display:none;'> Google </a> <div class='label-footer'> </div> </div> </div> <div class='post' data-id='2542708209938521158' itemscope='' itemtype='http://schema.org/BlogPosting'> <h2 class='title' itemprop='name'> <a href='https://cloud.googleblog.com/2007/10/interop-innovation-and-imap.html?hl=en' itemprop='url' title='Interop, Innovation and IMAP'> Interop, Innovation and IMAP </a> </h2> <div class='post-header'> <div class='published'> <span class='publishdate' itemprop='datePublished'> Wednesday, October 24, 2007 </span> </div> </div> <div class='post-body'> <div class='post-content' itemprop='articleBody'> <script type='text/template'> <span class="byline-author">Posted by Pam Saenger, Associate Product Marketing Manager</span><br /><br />Greetings from Interop, NYC.<br /><br />Matt Glotzbach, <span>Enterprise Product Management Director,</span> <span style="color: rgb(0, 0, 0);">announced this morning during his keynote the launch of <a href="http://gmailblog.blogspot.com/2007/10/sync-your-inbox-across-devices-with.html">IMAP support for Gmail</a></span><span style="color: rgb(0, 0, 0);">, the newest Google Apps release since the suite of communication and collaboration tools debuted in February of this year. That's right -- you can now sync actions taken in your Gmail account across all of your devices, instantly and automatically. </span><br /><br />Matt's keynote also dealt with innovation best practices and included some startling facts<span style="color: rgb(0, 0, 0);"> (for example, approximately 2.4 billion people -- 1/3 of the world's population --carry a cell phone; every minute, there are 7 hours of video uploaded to YouTube). He explained that there are multiple ways that companies can innovate successfully, all of them important and none of them mutually exclusive: product, process, service and business model innovation. Matt also talked about the importance of building products with the aim of meeting user needs and placing an emphasis on iteration and rapid change.<br /></span><br /><div style="text-align: center;"><div style="text-align: left;"><span style="color: rgb(0, 0, 0);">If you're in town, stop by the Google booth (#861-863) for a product demo or to chat with someone about Google Apps, the Google Search Appliance, AdWords or whatever else is on your mind.</span><br /></div><span style="color: rgb(0, 0, 0);"><br /></span><a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjeuzMOw-GP_wtaoyT20vBVTjFmHEC-_YQatSBl6RWn2OkALmZ12qxJ5cSwptaPgtaNRTzanbXeHlja0wnJmk2VRq4y9xINA_pY4o_bK-rPoMXRKzaUEAfyX_tw0ujXIzX3V8S2adTC_UkZ/s1600-h/noname.jpg"><img alt="" border="0" id="BLOGGER_PHOTO_ID_5124962689627371218" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjeuzMOw-GP_wtaoyT20vBVTjFmHEC-_YQatSBl6RWn2OkALmZ12qxJ5cSwptaPgtaNRTzanbXeHlja0wnJmk2VRq4y9xINA_pY4o_bK-rPoMXRKzaUEAfyX_tw0ujXIzX3V8S2adTC_UkZ/s320/noname.jpg" style="margin: 0px auto 10px; display: block; text-align: center; cursor: pointer;" /></a>The Google Booth at Interop, NYC<br /></div><span style="color: rgb(0, 0, 0);"><br /><br /></span> </script> <noscript> <span class="byline-author">Posted by Pam Saenger, Associate Product Marketing Manager</span><br /><br />Greetings from Interop, NYC.<br /><br />Matt Glotzbach, <span>Enterprise Product Management Director,</span> <span style="color: rgb(0, 0, 0);">announced this morning during his keynote the launch of <a href="http://gmailblog.blogspot.com/2007/10/sync-your-inbox-across-devices-with.html">IMAP support for Gmail</a></span><span style="color: rgb(0, 0, 0);">, the newest Google Apps release since the suite of communication and collaboration tools debuted in February of this year. That's right -- you can now sync actions taken in your Gmail account across all of your devices, instantly and automatically. </span><br /><br />Matt's keynote also dealt with innovation best practices and included some startling facts<span style="color: rgb(0, 0, 0);"> (for example, approximately 2.4 billion people -- 1/3 of the world's population --carry a cell phone; every minute, there are 7 hours of video uploaded to YouTube). He explained that there are multiple ways that companies can innovate successfully, all of them important and none of them mutually exclusive: product, process, service and business model innovation. Matt also talked about the importance of building products with the aim of meeting user needs and placing an emphasis on iteration and rapid change.<br /></span><br /><div style="text-align: center;"><div style="text-align: left;"><span style="color: rgb(0, 0, 0);">If you're in town, stop by the Google booth (#861-863) for a product demo or to chat with someone about Google Apps, the Google Search Appliance, AdWords or whatever else is on your mind.</span><br /></div><span style="color: rgb(0, 0, 0);"><br /></span><a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjeuzMOw-GP_wtaoyT20vBVTjFmHEC-_YQatSBl6RWn2OkALmZ12qxJ5cSwptaPgtaNRTzanbXeHlja0wnJmk2VRq4y9xINA_pY4o_bK-rPoMXRKzaUEAfyX_tw0ujXIzX3V8S2adTC_UkZ/s1600-h/noname.jpg"><img alt="" border="0" id="BLOGGER_PHOTO_ID_5124962689627371218" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjeuzMOw-GP_wtaoyT20vBVTjFmHEC-_YQatSBl6RWn2OkALmZ12qxJ5cSwptaPgtaNRTzanbXeHlja0wnJmk2VRq4y9xINA_pY4o_bK-rPoMXRKzaUEAfyX_tw0ujXIzX3V8S2adTC_UkZ/s320/noname.jpg" style="margin: 0px auto 10px; display: block; text-align: center; cursor: pointer;" /></a>The Google Booth at Interop, NYC<br /></div><span style="color: rgb(0, 0, 0);"><br /><br /></span> </noscript> </div> </div> <div class='share'> <span class='gplus-share social-wrapper' data-href='https://plus.google.com/share?url=https://cloud.googleblog.com/2007/10/interop-innovation-and-imap.html?hl=en'> <img alt='Share on Google+' height='24' src='https://www.gstatic.com/images/branding/google_plus/2x/ic_w_post_gplus_black_24dp.png' width='24'/> </span> <span class='twitter-custom social-wrapper' data-href='http://twitter.com/share?text=Official Google Cloud Blog:Interop, Innovation and IMAP&url=https://cloud.googleblog.com/2007/10/interop-innovation-and-imap.html?hl=en&via=gsuite'> <img alt='Share on Twitter' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_twitter_black_24dp.png' width='24'/> </span> <span class='fb-custom social-wrapper' data-href='https://www.facebook.com/sharer.php?u=https://cloud.googleblog.com/2007/10/interop-innovation-and-imap.html?hl=en'> <img alt='Share on Facebook' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_facebook_black_24dp.png' width='24'/> </span> </div> <div class='comment-container'> <i class='comment-img material-icons'>  </i> <span class='cmt_count_iframe_holder' data-count='0' data-onclick='' data-post-url='https://cloud.googleblog.com/2007/10/interop-innovation-and-imap.html?hl=en' data-url='https://cloud.googleblog.com/2007/10/interop-innovation-and-imap.html' style='color: #4184F3;'></span> </div> <div class='post-footer'> <div class='cmt_iframe_holder' data-href='https://cloud.googleblog.com/2007/10/interop-innovation-and-imap.html' data-viewtype='FILTERED_POSTMOD'></div> <a href='https://plus.google.com/112374322230920073195' rel='author' style='display:none;'> Google </a> <div class='label-footer'> </div> </div> </div> <div class='post' data-id='4478626079360883912' itemscope='' itemtype='http://schema.org/BlogPosting'> <h2 class='title' itemprop='name'> <a href='https://cloud.googleblog.com/2007/10/it-at-google-it-all-about-over-control.html?hl=en' itemprop='url' title='IT at Google - It's all about "choice over control"'> IT at Google - It's all about "choice over control" </a> </h2> <div class='post-header'> <div class='published'> <span class='publishdate' itemprop='datePublished'> Sunday, October 21, 2007 </span> </div> </div> <div class='post-body'> <div class='post-content' itemprop='articleBody'> <script type='text/template'> <span class="byline-author">Posted by Matthew Glotzbach, Product Management Director, Enterprise Team</span><br /><br />Working at Google has its perks - great food, amazing people, the shuttle to and from work. But one of the best "perks" of working at Google is being in an environment that is designed to bring out the best in all of us. Every aspect of Google is tailored to the individual and the team, and making those teams more productive, fostering creativity, and designing solutions to really big problems that can have game-changing effects.<br /><br />I also count myself lucky to spend some time now and then with Douglas Merrill, VP of Engineering and our CIO here at Google. I've learned a lot from him in our conversations, and now he's shared some of <a href="http://www.cio.com/article/144500/IT_s_Third_Epoch...and_Running_IT_at_Google">his thoughts on the role of IT and the future it will play in companies</a> in the latest issue of <a href="http://www.cio.com/">CIO magazine</a>. I found it an insightful read, and highly recommend it to anyone who has a technology role in business. </script> <noscript> <span class="byline-author">Posted by Matthew Glotzbach, Product Management Director, Enterprise Team</span><br /><br />Working at Google has its perks - great food, amazing people, the shuttle to and from work. But one of the best "perks" of working at Google is being in an environment that is designed to bring out the best in all of us. Every aspect of Google is tailored to the individual and the team, and making those teams more productive, fostering creativity, and designing solutions to really big problems that can have game-changing effects.<br /><br />I also count myself lucky to spend some time now and then with Douglas Merrill, VP of Engineering and our CIO here at Google. I've learned a lot from him in our conversations, and now he's shared some of <a href="http://www.cio.com/article/144500/IT_s_Third_Epoch...and_Running_IT_at_Google">his thoughts on the role of IT and the future it will play in companies</a> in the latest issue of <a href="http://www.cio.com/">CIO magazine</a>. I found it an insightful read, and highly recommend it to anyone who has a technology role in business. </noscript> </div> </div> <div class='share'> <span class='gplus-share social-wrapper' data-href='https://plus.google.com/share?url=https://cloud.googleblog.com/2007/10/it-at-google-it-all-about-over-control.html?hl=en'> <img alt='Share on Google+' height='24' src='https://www.gstatic.com/images/branding/google_plus/2x/ic_w_post_gplus_black_24dp.png' width='24'/> </span> <span class='twitter-custom social-wrapper' data-href='http://twitter.com/share?text=Official Google Cloud Blog:IT at Google - It's all about "choice over control"&url=https://cloud.googleblog.com/2007/10/it-at-google-it-all-about-over-control.html?hl=en&via=gsuite'> <img alt='Share on Twitter' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_twitter_black_24dp.png' width='24'/> </span> <span class='fb-custom social-wrapper' data-href='https://www.facebook.com/sharer.php?u=https://cloud.googleblog.com/2007/10/it-at-google-it-all-about-over-control.html?hl=en'> <img alt='Share on Facebook' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_facebook_black_24dp.png' width='24'/> </span> </div> <div class='comment-container'> <i class='comment-img material-icons'>  </i> <span class='cmt_count_iframe_holder' data-count='0' data-onclick='' data-post-url='https://cloud.googleblog.com/2007/10/it-at-google-it-all-about-over-control.html?hl=en' data-url='https://cloud.googleblog.com/2007/10/it-at-google-it-all-about-over-control.html' style='color: #4184F3;'></span> </div> <div class='post-footer'> <div class='cmt_iframe_holder' data-href='https://cloud.googleblog.com/2007/10/it-at-google-it-all-about-over-control.html' data-viewtype='FILTERED_POSTMOD'></div> <a href='https://plus.google.com/112374322230920073195' rel='author' style='display:none;'> Google </a> <div class='label-footer'> </div> </div> </div> <div class='post' data-id='1779651999817643590' itemscope='' itemtype='http://schema.org/BlogPosting'> <h2 class='title' itemprop='name'> <a href='https://cloud.googleblog.com/2007/10/three-new-google-enterprise-superstars.html?hl=en' itemprop='url' title='Three New Google Enterprise Superstars'> Three New Google Enterprise Superstars </a> </h2> <div class='post-header'> <div class='published'> <span class='publishdate' itemprop='datePublished'> Wednesday, October 10, 2007 </span> </div> </div> <div class='post-body'> <div class='post-content' itemprop='articleBody'> <script type='text/template'> <span class="byline-author">Posted by Ryan Pollock, Product Marketing</span><br /><br />We're pleased to announce that we're awarding the Google Enterprise Superstar award to three businesses that have implemented the Google Mini to power search on their public websites.<br /><br /><span style="font-size: 100%;">Steve Suhocki of the GAIN Capital Group chose the Google Mini to power search on <a href="http://www.forex.com">www.forex.com</a> , their online foreign exchange trading platform. <a href="http://googleenterprisesuperstars.blogspot.com/2007/10/perhaps-biggest-compliment-i-can-pay.html">Read the Forex.com story</a>.<br /><br />Kris Arnold implemented site search with a Google Mini on <a href="http://www.nuvo.net">NUVO.net</a>, </span><span style="font-size: 100%;"><st1:place st="on"><st1:city st="on">Indianapolis</st1:city></st1:place>' popular weekly publication for real news in local, politics, culture and art. Kris' likes using KeyMatches to </span><span style="font-size: 100%;">pair popular searches with the content users will probably be most interested in. Read the <a href="http://googleenterprisesuperstars.blogspot.com/2007/10/nuvonet-leverages-google-mini-keymatch.html">NUVO.net story</a>.<br /><br />And last but not least, we're awarding the Google Enterprise Superstar award to MotorcyleUSA for implementing site search with a Google Mini on </span><span style=""><a href="http://www.motorcycle-usa.com/">MotorcycleUSA.com</a>, and for using a Google Search Appliance on their ecommerce store front at </span><span style=""><a href="http://www.motorcycle-superstore.com/">Motorcycle-Superstore.com</a> . <a href="http://googleenterprisesuperstars.blogspot.com/2007/10/motorcycleusacom-replaces-basic-website.html">Read the MotorcycleUSA story</a>.<br /><br />Congratulations to our latest award winners!<br /></span><span style="font-size: 100%;"><br /><br /></span> </script> <noscript> <span class="byline-author">Posted by Ryan Pollock, Product Marketing</span><br /><br />We're pleased to announce that we're awarding the Google Enterprise Superstar award to three businesses that have implemented the Google Mini to power search on their public websites.<br /><br /><span style="font-size: 100%;">Steve Suhocki of the GAIN Capital Group chose the Google Mini to power search on <a href="http://www.forex.com">www.forex.com</a> , their online foreign exchange trading platform. <a href="http://googleenterprisesuperstars.blogspot.com/2007/10/perhaps-biggest-compliment-i-can-pay.html">Read the Forex.com story</a>.<br /><br />Kris Arnold implemented site search with a Google Mini on <a href="http://www.nuvo.net">NUVO.net</a>, </span><span style="font-size: 100%;"><st1:place st="on"><st1:city st="on">Indianapolis</st1:city></st1:place>' popular weekly publication for real news in local, politics, culture and art. Kris' likes using KeyMatches to </span><span style="font-size: 100%;">pair popular searches with the content users will probably be most interested in. Read the <a href="http://googleenterprisesuperstars.blogspot.com/2007/10/nuvonet-leverages-google-mini-keymatch.html">NUVO.net story</a>.<br /><br />And last but not least, we're awarding the Google Enterprise Superstar award to MotorcyleUSA for implementing site search with a Google Mini on </span><span style=""><a href="http://www.motorcycle-usa.com/">MotorcycleUSA.com</a>, and for using a Google Search Appliance on their ecommerce store front at </span><span style=""><a href="http://www.motorcycle-superstore.com/">Motorcycle-Superstore.com</a> . <a href="http://googleenterprisesuperstars.blogspot.com/2007/10/motorcycleusacom-replaces-basic-website.html">Read the MotorcycleUSA story</a>.<br /><br />Congratulations to our latest award winners!<br /></span><span style="font-size: 100%;"><br /><br /></span> </noscript> </div> </div> <div class='share'> <span class='gplus-share social-wrapper' data-href='https://plus.google.com/share?url=https://cloud.googleblog.com/2007/10/three-new-google-enterprise-superstars.html?hl=en'> <img alt='Share on Google+' height='24' src='https://www.gstatic.com/images/branding/google_plus/2x/ic_w_post_gplus_black_24dp.png' width='24'/> </span> <span class='twitter-custom social-wrapper' data-href='http://twitter.com/share?text=Official Google Cloud Blog:Three New Google Enterprise Superstars&url=https://cloud.googleblog.com/2007/10/three-new-google-enterprise-superstars.html?hl=en&via=gsuite'> <img alt='Share on Twitter' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_twitter_black_24dp.png' width='24'/> </span> <span class='fb-custom social-wrapper' data-href='https://www.facebook.com/sharer.php?u=https://cloud.googleblog.com/2007/10/three-new-google-enterprise-superstars.html?hl=en'> <img alt='Share on Facebook' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_facebook_black_24dp.png' width='24'/> </span> </div> <div class='comment-container'> <i class='comment-img material-icons'>  </i> <span class='cmt_count_iframe_holder' data-count='1' data-onclick='' data-post-url='https://cloud.googleblog.com/2007/10/three-new-google-enterprise-superstars.html?hl=en' data-url='https://cloud.googleblog.com/2007/10/three-new-google-enterprise-superstars.html' style='color: #4184F3;'></span> </div> <div class='post-footer'> <div class='cmt_iframe_holder' data-href='https://cloud.googleblog.com/2007/10/three-new-google-enterprise-superstars.html' data-viewtype='FILTERED_POSTMOD'></div> <a href='https://plus.google.com/112374322230920073195' rel='author' style='display:none;'> Google </a> <div class='label-footer'> </div> </div> </div> <div class='post' data-id='5495337803677102838' itemscope='' itemtype='http://schema.org/BlogPosting'> <h2 class='title' itemprop='name'> <a href='https://cloud.googleblog.com/2007/10/five-years-of-evolution-in-enterprise.html?hl=en' itemprop='url' title='Five years of evolution in enterprise search'> Five years of evolution in enterprise search </a> </h2> <div class='post-header'> <div class='published'> <span class='publishdate' itemprop='datePublished'> Wednesday, October 10, 2007 </span> </div> </div> <div class='post-body'> <div class='post-content' itemprop='articleBody'> <script type='text/template'> <span class="byline-author">Posted by Nitin Mangtani, Lead Product Manager for Search, Google Enterprise</span><br /><br />Today we <a href="//www.google.com/intl/en/press/pressrel/20071010_gsa5.html" id="rp.b">announced</a> the release of Google Search Appliance <a title="http://www.google.com/enterprise/gsa/index.html" href="//www.google.com/enterprise/gsa/index.html" id="tqfx">version 5.0</a>. We're not often big on version numbers, but for us and our customers who need to find information throughout their enterprise, that "5.0" means something. Among other things, it represents five years of experience tackling the challenges of search for businesses. With the Google Search Appliance we've taken much of what we've learned about serving results efficiently and at scale to millions of users worldwide and brought it to the enterprise.<br /><br />And we went further. We added enterprise-grade security to ensure users only see the content to which they have access. We also gave more control over system set-up and administration without sacrificing the relevance and ease of use you expect from Google. Along with more control, we extended the reach even deeper into the enterprise. Users will now be able to search for data residing across the numerous siloed content repositories that have become commonplace in large businesses, including EMC Documentum, IBM FileNet, OpenText Livelink, and Microsoft Sharepoint, through the same easy to use interface, in the same intuitive way.<br /><br />Version 5.0 also represents a wealth of innovation potential. So we've also launched <a href="//www.google.com/enterprise/labs/" id="se_x">Google Enterprise Labs</a> as a way to share some of what we're continuing to explore. With Do-it-Yourself KeyMatch, for example, users can promote results they feel should appear at the top of the page. We recognize that institutional knowledge not only resides in documents, but in people. We use Do-it-Yourself KeyMatch inside Google -- an experiment that's both social and technical. And the results, so to speak, have been great.<br /><br />Finally, 5.0 represents what we hope for the future in enterprise search, which means both more (in terms of reach and relevance) and less (in terms cost, administrative overhead and wasted time). It's a perfect balance we will continue to pursue. </script> <noscript> <span class="byline-author">Posted by Nitin Mangtani, Lead Product Manager for Search, Google Enterprise</span><br /><br />Today we <a href="//www.google.com/intl/en/press/pressrel/20071010_gsa5.html" id="rp.b">announced</a> the release of Google Search Appliance <a title="http://www.google.com/enterprise/gsa/index.html" href="//www.google.com/enterprise/gsa/index.html" id="tqfx">version 5.0</a>. We're not often big on version numbers, but for us and our customers who need to find information throughout their enterprise, that "5.0" means something. Among other things, it represents five years of experience tackling the challenges of search for businesses. With the Google Search Appliance we've taken much of what we've learned about serving results efficiently and at scale to millions of users worldwide and brought it to the enterprise.<br /><br />And we went further. We added enterprise-grade security to ensure users only see the content to which they have access. We also gave more control over system set-up and administration without sacrificing the relevance and ease of use you expect from Google. Along with more control, we extended the reach even deeper into the enterprise. Users will now be able to search for data residing across the numerous siloed content repositories that have become commonplace in large businesses, including EMC Documentum, IBM FileNet, OpenText Livelink, and Microsoft Sharepoint, through the same easy to use interface, in the same intuitive way.<br /><br />Version 5.0 also represents a wealth of innovation potential. So we've also launched <a href="//www.google.com/enterprise/labs/" id="se_x">Google Enterprise Labs</a> as a way to share some of what we're continuing to explore. With Do-it-Yourself KeyMatch, for example, users can promote results they feel should appear at the top of the page. We recognize that institutional knowledge not only resides in documents, but in people. We use Do-it-Yourself KeyMatch inside Google -- an experiment that's both social and technical. And the results, so to speak, have been great.<br /><br />Finally, 5.0 represents what we hope for the future in enterprise search, which means both more (in terms of reach and relevance) and less (in terms cost, administrative overhead and wasted time). It's a perfect balance we will continue to pursue. </noscript> </div> </div> <div class='share'> <span class='gplus-share social-wrapper' data-href='https://plus.google.com/share?url=https://cloud.googleblog.com/2007/10/five-years-of-evolution-in-enterprise.html?hl=en'> <img alt='Share on Google+' height='24' src='https://www.gstatic.com/images/branding/google_plus/2x/ic_w_post_gplus_black_24dp.png' width='24'/> </span> <span class='twitter-custom social-wrapper' data-href='http://twitter.com/share?text=Official Google Cloud Blog:Five years of evolution in enterprise search&url=https://cloud.googleblog.com/2007/10/five-years-of-evolution-in-enterprise.html?hl=en&via=gsuite'> <img alt='Share on Twitter' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_twitter_black_24dp.png' width='24'/> </span> <span class='fb-custom social-wrapper' data-href='https://www.facebook.com/sharer.php?u=https://cloud.googleblog.com/2007/10/five-years-of-evolution-in-enterprise.html?hl=en'> <img alt='Share on Facebook' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_facebook_black_24dp.png' width='24'/> </span> </div> <div class='comment-container'> <i class='comment-img material-icons'>  </i> <span class='cmt_count_iframe_holder' data-count='0' data-onclick='' data-post-url='https://cloud.googleblog.com/2007/10/five-years-of-evolution-in-enterprise.html?hl=en' data-url='https://cloud.googleblog.com/2007/10/five-years-of-evolution-in-enterprise.html' style='color: #4184F3;'></span> </div> <div class='post-footer'> <div class='cmt_iframe_holder' data-href='https://cloud.googleblog.com/2007/10/five-years-of-evolution-in-enterprise.html' data-viewtype='FILTERED_POSTMOD'></div> <a href='https://plus.google.com/112374322230920073195' rel='author' style='display:none;'> Google </a> <div class='label-footer'> </div> </div> </div> <div class='post' data-id='383736806026450018' itemscope='' itemtype='http://schema.org/BlogPosting'> <h2 class='title' itemprop='name'> <a href='https://cloud.googleblog.com/2007/10/new-program-for-helping-small.html?hl=en' itemprop='url' title='New Program for Helping Small Businesses Get Started on Google Apps'> New Program for Helping Small Businesses Get Started on Google Apps </a> </h2> <div class='post-header'> <div class='published'> <span class='publishdate' itemprop='datePublished'> Wednesday, October 3, 2007 </span> </div> </div> <div class='post-body'> <div class='post-content' itemprop='articleBody'> <script type='text/template'> <span class="byline-author">Posted by Maureen Bradford, Product Marketing Manager<br /><br /></span><span style="color: rgb(0, 0, 0);font-family:arial;" >Last year we launched the capability for organizations to get a domain name and set up Google Apps from our website. Now we're proud to announce more options for streamlining set up. We've launched a new program that allows organizations to sign up and be automatically configured for Google Apps directly from a favorite registrar or web hosting company. We're working with partners who automatically provision businesses for Google Apps. For these customers, we're taking set up off the plate - replacing manual domain and DNS configuration - so that they can focus on running their business. For our partners, we provide a provisioning API and co-branded experience to attract new customers, as well as financial incentives to generate a new revenue stream. Check out two newly-launched partner sites, <a href="http://www.name.com/" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">www.Name.com</a> and <a href="http://www.domainsite.com/" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)"> www.DomainSite.com</a>, who are helping their new SMB customers get up and running faster. If you are a domain registrar, web host, or other type of professional services provider to small businesses and would like more information please <a href="//www.google.com/support/a/bin/request.py?contact_type=referral_program">contact us</a>.</span> </script> <noscript> <span class="byline-author">Posted by Maureen Bradford, Product Marketing Manager<br /><br /></span><span style="color: rgb(0, 0, 0);font-family:arial;" >Last year we launched the capability for organizations to get a domain name and set up Google Apps from our website. Now we're proud to announce more options for streamlining set up. We've launched a new program that allows organizations to sign up and be automatically configured for Google Apps directly from a favorite registrar or web hosting company. We're working with partners who automatically provision businesses for Google Apps. For these customers, we're taking set up off the plate - replacing manual domain and DNS configuration - so that they can focus on running their business. For our partners, we provide a provisioning API and co-branded experience to attract new customers, as well as financial incentives to generate a new revenue stream. Check out two newly-launched partner sites, <a href="http://www.name.com/" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">www.Name.com</a> and <a href="http://www.domainsite.com/" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)"> www.DomainSite.com</a>, who are helping their new SMB customers get up and running faster. If you are a domain registrar, web host, or other type of professional services provider to small businesses and would like more information please <a href="//www.google.com/support/a/bin/request.py?contact_type=referral_program">contact us</a>.</span> </noscript> </div> </div> <div class='share'> <span class='gplus-share social-wrapper' data-href='https://plus.google.com/share?url=https://cloud.googleblog.com/2007/10/new-program-for-helping-small.html?hl=en'> <img alt='Share on Google+' height='24' src='https://www.gstatic.com/images/branding/google_plus/2x/ic_w_post_gplus_black_24dp.png' width='24'/> </span> <span class='twitter-custom social-wrapper' data-href='http://twitter.com/share?text=Official Google Cloud Blog:New Program for Helping Small Businesses Get Started on Google Apps&url=https://cloud.googleblog.com/2007/10/new-program-for-helping-small.html?hl=en&via=gsuite'> <img alt='Share on Twitter' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_twitter_black_24dp.png' width='24'/> </span> <span class='fb-custom social-wrapper' data-href='https://www.facebook.com/sharer.php?u=https://cloud.googleblog.com/2007/10/new-program-for-helping-small.html?hl=en'> <img alt='Share on Facebook' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_facebook_black_24dp.png' width='24'/> </span> </div> <div class='comment-container'> <i class='comment-img material-icons'>  </i> <span class='cmt_count_iframe_holder' data-count='1' data-onclick='' data-post-url='https://cloud.googleblog.com/2007/10/new-program-for-helping-small.html?hl=en' data-url='https://cloud.googleblog.com/2007/10/new-program-for-helping-small.html' style='color: #4184F3;'></span> </div> <div class='post-footer'> <div class='cmt_iframe_holder' data-href='https://cloud.googleblog.com/2007/10/new-program-for-helping-small.html' data-viewtype='FILTERED_POSTMOD'></div> <a href='https://plus.google.com/112374322230920073195' rel='author' style='display:none;'> Google </a> <div class='label-footer'> </div> </div> </div> <div class='post' data-id='7674222812131461460' itemscope='' itemtype='http://schema.org/BlogPosting'> <h2 class='title' itemprop='name'> <a href='https://cloud.googleblog.com/2007/09/google-and-call-centers.html?hl=en' itemprop='url' title='Google and Call Centers?'> Google and Call Centers? </a> </h2> <div class='post-header'> <div class='published'> <span class='publishdate' itemprop='datePublished'> Thursday, September 27, 2007 </span> </div> </div> <div class='post-body'> <div class='post-content' itemprop='articleBody'> <script type='text/template'> <span class="byline-author">Posted by Vijay Koduri, Product Marketing Manager</span><br /> <p class="MsoNormal" style=""><span style="font-size: 10pt; font-family: Arial;">A couple of weeks ago, we exhibited at a conference specifically for call center managers, the 'ACCE' show in <st1:city st="on"><st1:place st="on">San Diego</st1:place></st1:City>.<span style=""> </span>The first question everyone asked was, "What on earth is Google doing at a call center show?"<span style=""> </span>With an attendance at more than 1,500 people, we had to answer this question quite a few times!<o:p></o:p></span></p> <p class="MsoNormal" style=""><span style="font-size: 10pt; font-family: Arial;">Our story was simple - call centers want to provide faster customer service.<span style=""> </span>Their agents need to access the <i>right</i> information at the <i>right</i> time.<span style=""> </span>These agents are used to Google at home, so why not give them Google at work?<o:p></o:p></span></p> <p class="MsoNormal" style=""><span style="font-size: 10pt; font-family: Arial;">The attendees really understood the story once we explained how one of our customers, a global auto manufacturer, was using the Google Search Appliance.<span style=""> </span>Their agents would get questions like "Why are the brakes on my 1996 hatchback model squeaky?"<span style=""> </span>While much of the information resided in 22,000 documents in their knowledgebase, their previous search system was not providing relevant results.<span style=""> </span>Immediately after piloting the Google Search Appliance, they said "Straight out of the box, without any customization, we were seeing a lot better results with the Google Search Appliance."<o:p></o:p></span></p> <p class="MsoNormal" style=""><span style="font-size: 10pt; font-family: Arial;">Needless to say, the attendees of the ACCE show quickly 'got it' and understood exactly why Google was at a call center show.<span style=""> </span>(Of course, from our end, the show being in <st1:city st="on"><st1:place st="on">San Diego</st1:place></st1:City> was reason enough :-) <o:p></o:p></span></p> <p class="MsoNormal" style=""><span style="font-size: 10pt; font-family: Arial;">To find out more about our call center solution, read our <a href="//www.google.com/enterprise/solutions/callcenter/">white paper.</a><o:p></o:p></span></p> </script> <noscript> <span class="byline-author">Posted by Vijay Koduri, Product Marketing Manager</span><br /> <p class="MsoNormal" style=""><span style="font-size: 10pt; font-family: Arial;">A couple of weeks ago, we exhibited at a conference specifically for call center managers, the 'ACCE' show in <st1:city st="on"><st1:place st="on">San Diego</st1:place></st1:City>.<span style=""> </span>The first question everyone asked was, "What on earth is Google doing at a call center show?"<span style=""> </span>With an attendance at more than 1,500 people, we had to answer this question quite a few times!<o:p></o:p></span></p> <p class="MsoNormal" style=""><span style="font-size: 10pt; font-family: Arial;">Our story was simple - call centers want to provide faster customer service.<span style=""> </span>Their agents need to access the <i>right</i> information at the <i>right</i> time.<span style=""> </span>These agents are used to Google at home, so why not give them Google at work?<o:p></o:p></span></p> <p class="MsoNormal" style=""><span style="font-size: 10pt; font-family: Arial;">The attendees really understood the story once we explained how one of our customers, a global auto manufacturer, was using the Google Search Appliance.<span style=""> </span>Their agents would get questions like "Why are the brakes on my 1996 hatchback model squeaky?"<span style=""> </span>While much of the information resided in 22,000 documents in their knowledgebase, their previous search system was not providing relevant results.<span style=""> </span>Immediately after piloting the Google Search Appliance, they said "Straight out of the box, without any customization, we were seeing a lot better results with the Google Search Appliance."<o:p></o:p></span></p> <p class="MsoNormal" style=""><span style="font-size: 10pt; font-family: Arial;">Needless to say, the attendees of the ACCE show quickly 'got it' and understood exactly why Google was at a call center show.<span style=""> </span>(Of course, from our end, the show being in <st1:city st="on"><st1:place st="on">San Diego</st1:place></st1:City> was reason enough :-) <o:p></o:p></span></p> <p class="MsoNormal" style=""><span style="font-size: 10pt; font-family: Arial;">To find out more about our call center solution, read our <a href="//www.google.com/enterprise/solutions/callcenter/">white paper.</a><o:p></o:p></span></p> </noscript> </div> </div> <div class='share'> <span class='gplus-share social-wrapper' data-href='https://plus.google.com/share?url=https://cloud.googleblog.com/2007/09/google-and-call-centers.html?hl=en'> <img alt='Share on Google+' height='24' src='https://www.gstatic.com/images/branding/google_plus/2x/ic_w_post_gplus_black_24dp.png' width='24'/> </span> <span class='twitter-custom social-wrapper' data-href='http://twitter.com/share?text=Official Google Cloud Blog:Google and Call Centers?&url=https://cloud.googleblog.com/2007/09/google-and-call-centers.html?hl=en&via=gsuite'> <img alt='Share on Twitter' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_twitter_black_24dp.png' width='24'/> </span> <span class='fb-custom social-wrapper' data-href='https://www.facebook.com/sharer.php?u=https://cloud.googleblog.com/2007/09/google-and-call-centers.html?hl=en'> <img alt='Share on Facebook' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_facebook_black_24dp.png' width='24'/> </span> </div> <div class='comment-container'> <i class='comment-img material-icons'>  </i> <span class='cmt_count_iframe_holder' data-count='0' data-onclick='' data-post-url='https://cloud.googleblog.com/2007/09/google-and-call-centers.html?hl=en' data-url='https://cloud.googleblog.com/2007/09/google-and-call-centers.html' style='color: #4184F3;'></span> </div> <div class='post-footer'> <div class='cmt_iframe_holder' data-href='https://cloud.googleblog.com/2007/09/google-and-call-centers.html' data-viewtype='FILTERED_POSTMOD'></div> <a href='https://plus.google.com/112374322230920073195' rel='author' style='display:none;'> Google </a> <div class='label-footer'> </div> </div> </div> <div class='post' data-id='5421725562486217154' itemscope='' itemtype='http://schema.org/BlogPosting'> <h2 class='title' itemprop='name'> <a href='https://cloud.googleblog.com/2007/09/the-return-of-enterprise-superstars.html?hl=en' itemprop='url' title='The Return of the Enterprise Superstars'> The Return of the Enterprise Superstars </a> </h2> <div class='post-header'> <div class='published'> <span class='publishdate' itemprop='datePublished'> Wednesday, September 26, 2007 </span> </div> </div> <div class='post-body'> <div class='post-content' itemprop='articleBody'> <script type='text/template'> <span class="byline-author">Posted by Ryan Pollock, Product Marketing</span><br /><br />Last year we established the Google Enterprise Superstars award to recognize companies that use Google's enterprise search solutions in particularly innovative ways.<br /><br />Today we're announcing three new award winners.<br /><br />Williams Scotsman International, a leading provider of modular space solutions, has earned a Google Enterprise Superstar award for deploying the Google Mini for site search on www.willscot.com and for setting up a different Mini to power search on their intranet inside the company. <a href="http://googleenterprisesuperstars.blogspot.com/2007/09/williams-scotsman-international-is.html" id="qjs4" title="Read their story here">Read their story here</a>.<br /><br />eCompressed air has won the Google Enterprise Superstar award for using the Mini on ecompressedair.com, its e-commerce business-to-business website for the compressed air market. Site search powered by the Google Mini has increased website transactions by a whopping 204%! <a href="http://googleenterprisesuperstars.blogspot.com/2007/09/written-by-pat-kelly-general-manager.html" id="skdj" title="Click here to read their story">Click here to read their story</a>.<br /><br />ESAB Welding has earned the Google Enterprise Superstar award by improving their site's user experience by adopting a Google Mini. ESAB Welding previously had separate search engines for its product catalog and for its company information, but with the Google Mini, they were able to create a search engine for both kinds of content, thus simplifying the user experience on their site. <a href="http://googleenterprisesuperstars.blogspot.com/2007/09/written-by-danny-young-manager-of.html" id="i32_" title="Read how the Google Mini helped them">Read how the Google Mini helped them</a>.<br /><br />We'll be announcing additional Enterprise Superstars over the coming weeks, so stay tuned! </script> <noscript> <span class="byline-author">Posted by Ryan Pollock, Product Marketing</span><br /><br />Last year we established the Google Enterprise Superstars award to recognize companies that use Google's enterprise search solutions in particularly innovative ways.<br /><br />Today we're announcing three new award winners.<br /><br />Williams Scotsman International, a leading provider of modular space solutions, has earned a Google Enterprise Superstar award for deploying the Google Mini for site search on www.willscot.com and for setting up a different Mini to power search on their intranet inside the company. <a href="http://googleenterprisesuperstars.blogspot.com/2007/09/williams-scotsman-international-is.html" id="qjs4" title="Read their story here">Read their story here</a>.<br /><br />eCompressed air has won the Google Enterprise Superstar award for using the Mini on ecompressedair.com, its e-commerce business-to-business website for the compressed air market. Site search powered by the Google Mini has increased website transactions by a whopping 204%! <a href="http://googleenterprisesuperstars.blogspot.com/2007/09/written-by-pat-kelly-general-manager.html" id="skdj" title="Click here to read their story">Click here to read their story</a>.<br /><br />ESAB Welding has earned the Google Enterprise Superstar award by improving their site's user experience by adopting a Google Mini. ESAB Welding previously had separate search engines for its product catalog and for its company information, but with the Google Mini, they were able to create a search engine for both kinds of content, thus simplifying the user experience on their site. <a href="http://googleenterprisesuperstars.blogspot.com/2007/09/written-by-danny-young-manager-of.html" id="i32_" title="Read how the Google Mini helped them">Read how the Google Mini helped them</a>.<br /><br />We'll be announcing additional Enterprise Superstars over the coming weeks, so stay tuned! </noscript> </div> </div> <div class='share'> <span class='gplus-share social-wrapper' data-href='https://plus.google.com/share?url=https://cloud.googleblog.com/2007/09/the-return-of-enterprise-superstars.html?hl=en'> <img alt='Share on Google+' height='24' src='https://www.gstatic.com/images/branding/google_plus/2x/ic_w_post_gplus_black_24dp.png' width='24'/> </span> <span class='twitter-custom social-wrapper' data-href='http://twitter.com/share?text=Official Google Cloud Blog:The Return of the Enterprise Superstars&url=https://cloud.googleblog.com/2007/09/the-return-of-enterprise-superstars.html?hl=en&via=gsuite'> <img alt='Share on Twitter' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_twitter_black_24dp.png' width='24'/> </span> <span class='fb-custom social-wrapper' data-href='https://www.facebook.com/sharer.php?u=https://cloud.googleblog.com/2007/09/the-return-of-enterprise-superstars.html?hl=en'> <img alt='Share on Facebook' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_facebook_black_24dp.png' width='24'/> </span> </div> <div class='comment-container'> <i class='comment-img material-icons'>  </i> <span class='cmt_count_iframe_holder' data-count='0' data-onclick='' data-post-url='https://cloud.googleblog.com/2007/09/the-return-of-enterprise-superstars.html?hl=en' data-url='https://cloud.googleblog.com/2007/09/the-return-of-enterprise-superstars.html' style='color: #4184F3;'></span> </div> <div class='post-footer'> <div class='cmt_iframe_holder' data-href='https://cloud.googleblog.com/2007/09/the-return-of-enterprise-superstars.html' data-viewtype='FILTERED_POSTMOD'></div> <a href='https://plus.google.com/112374322230920073195' rel='author' style='display:none;'> Google </a> <div class='label-footer'> </div> </div> </div> <div class='post' data-id='7961119755029617022' itemscope='' itemtype='http://schema.org/BlogPosting'> <h2 class='title' itemprop='name'> <a href='https://cloud.googleblog.com/2007/09/we-are-pleased-to-present.html?hl=en' itemprop='url' title='We are pleased to present...'> We are pleased to present... </a> </h2> <div class='post-header'> <div class='published'> <span class='publishdate' itemprop='datePublished'> Monday, September 17, 2007 </span> </div> </div> <div class='post-body'> <div class='post-content' itemprop='articleBody'> <script type='text/template'> <span class="byline-author">Posted by Attila Bodis, Software Engineer</span><br /><br />A few months ago at the Web 2.0 conference, our CEO Eric Schmidt, in conversation with John Battelle, announced our plans to launch an online presentation application this summer. Well, summer is winding down, and today, people who use Google Apps can create, share, upload and collaborate on online presentations in real time. As part of Google Docs (formerly Google Docs & Spreadsheets), your presentations can be edited from anywhere, shared with specific individuals or an entire organization, and viewed in presentation mode simultaneously by distributed teams.<br /><br />Maybe you need to revamp an outdated sales presentation -- import it into Google Docs and invite your colleagues to chime in. When it's finished, you can drive the presentation directly from Google Docs as your field sales team looks on. Or maybe you just found out that your group has been called on to deliver a presentation in a couple of hours -- create a presentation from scratch, add your teammates as collaborators, and work on it simultaneously to get it done faster.<br /><br />For a while now, Google Apps users have asked for a presentations feature within Google Docs to make it easier to create and share presentations online, so this launch is particularly exciting for the Google Docs team. We look forward to developing increased functionality for Google Docs, and we hope to have more to share with you soon.<br /><br />For more on this, read the post on the <a href="http://googleblog.blogspot.com/2007/09/our-feature-presentation.html">main Google Blog</a>. </script> <noscript> <span class="byline-author">Posted by Attila Bodis, Software Engineer</span><br /><br />A few months ago at the Web 2.0 conference, our CEO Eric Schmidt, in conversation with John Battelle, announced our plans to launch an online presentation application this summer. Well, summer is winding down, and today, people who use Google Apps can create, share, upload and collaborate on online presentations in real time. As part of Google Docs (formerly Google Docs & Spreadsheets), your presentations can be edited from anywhere, shared with specific individuals or an entire organization, and viewed in presentation mode simultaneously by distributed teams.<br /><br />Maybe you need to revamp an outdated sales presentation -- import it into Google Docs and invite your colleagues to chime in. When it's finished, you can drive the presentation directly from Google Docs as your field sales team looks on. Or maybe you just found out that your group has been called on to deliver a presentation in a couple of hours -- create a presentation from scratch, add your teammates as collaborators, and work on it simultaneously to get it done faster.<br /><br />For a while now, Google Apps users have asked for a presentations feature within Google Docs to make it easier to create and share presentations online, so this launch is particularly exciting for the Google Docs team. We look forward to developing increased functionality for Google Docs, and we hope to have more to share with you soon.<br /><br />For more on this, read the post on the <a href="http://googleblog.blogspot.com/2007/09/our-feature-presentation.html">main Google Blog</a>. </noscript> </div> </div> <div class='share'> <span class='gplus-share social-wrapper' data-href='https://plus.google.com/share?url=https://cloud.googleblog.com/2007/09/we-are-pleased-to-present.html?hl=en'> <img alt='Share on Google+' height='24' src='https://www.gstatic.com/images/branding/google_plus/2x/ic_w_post_gplus_black_24dp.png' width='24'/> </span> <span class='twitter-custom social-wrapper' data-href='http://twitter.com/share?text=Official Google Cloud Blog:We are pleased to present...&url=https://cloud.googleblog.com/2007/09/we-are-pleased-to-present.html?hl=en&via=gsuite'> <img alt='Share on Twitter' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_twitter_black_24dp.png' width='24'/> </span> <span class='fb-custom social-wrapper' data-href='https://www.facebook.com/sharer.php?u=https://cloud.googleblog.com/2007/09/we-are-pleased-to-present.html?hl=en'> <img alt='Share on Facebook' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_facebook_black_24dp.png' width='24'/> </span> </div> <div class='comment-container'> <i class='comment-img material-icons'>  </i> <span class='cmt_count_iframe_holder' data-count='0' data-onclick='' data-post-url='https://cloud.googleblog.com/2007/09/we-are-pleased-to-present.html?hl=en' data-url='https://cloud.googleblog.com/2007/09/we-are-pleased-to-present.html' style='color: #4184F3;'></span> </div> <div class='post-footer'> <div class='cmt_iframe_holder' data-href='https://cloud.googleblog.com/2007/09/we-are-pleased-to-present.html' data-viewtype='FILTERED_POSTMOD'></div> <a href='https://plus.google.com/112374322230920073195' rel='author' style='display:none;'> Google </a> <div class='label-footer'> </div> </div> </div> <div class='post' data-id='3112851310691832758' itemscope='' itemtype='http://schema.org/BlogPosting'> <h2 class='title' itemprop='name'> <a href='https://cloud.googleblog.com/2007/09/how-salesforcecom-uses-google-custom.html?hl=en' itemprop='url' title='How Salesforce.com uses Google Custom Search'> How Salesforce.com uses Google Custom Search </a> </h2> <div class='post-header'> <div class='published'> <span class='publishdate' itemprop='datePublished'> Monday, September 17, 2007 </span> </div> </div> <div class='post-body'> <div class='post-content' itemprop='articleBody'> <script type='text/template'> <span class="byline-author">Posted by Ryan Pollock, Product Marketing<br /></span><b></b><br />Today I'm at Salesforce.com's Dreamforce conference. Marc Benioff just unveiled Force.com and the new VisualForce service for customizing application user interfaces. But rather than write up a review of the keynote, we wanted to share Salesforce.com's story about how they use our latest SaaS product, Google Custom Search Business Edition.<br /><br />A few weeks ago I sat down with Adam Gross, Salesforce.com's VP of Developer Relations, to hear how developer.salesforce.com uses Google Custom Search. It's interesting to hear Adam stress how important search is to developers, and it's great that Salesforce.com was able to quickly implement our search solution to provide search across a large number of disparate websites. You can't even tell that the search engine is powered by Google since there's no Google branding.<br /><br />To hear the story in Adam's own words, check out the video below.<br /><br />And if you're interested in hearing more about what Google and Salesforce are up to with SaaS, we'll be at <a href="http://www.salesforce.com/dreamforce/" id="pz4w" title="Salesforce.com's Dreamforce conference">Salesforce.com's Dreamforce conference</a> for the rest of the week.<br /><br /><object height="350" width="425"><param name="movie" value="//www.youtube.com/v/INL412SojkQ"><param name="wmode" value="transparent"><embed src="//www.youtube.com/v/INL412SojkQ" type="application/x-shockwave-flash" wmode="transparent" height="350" width="425"></embed></object> </script> <noscript> <span class="byline-author">Posted by Ryan Pollock, Product Marketing<br /></span><b></b><br />Today I'm at Salesforce.com's Dreamforce conference. Marc Benioff just unveiled Force.com and the new VisualForce service for customizing application user interfaces. But rather than write up a review of the keynote, we wanted to share Salesforce.com's story about how they use our latest SaaS product, Google Custom Search Business Edition.<br /><br />A few weeks ago I sat down with Adam Gross, Salesforce.com's VP of Developer Relations, to hear how developer.salesforce.com uses Google Custom Search. It's interesting to hear Adam stress how important search is to developers, and it's great that Salesforce.com was able to quickly implement our search solution to provide search across a large number of disparate websites. You can't even tell that the search engine is powered by Google since there's no Google branding.<br /><br />To hear the story in Adam's own words, check out the video below.<br /><br />And if you're interested in hearing more about what Google and Salesforce are up to with SaaS, we'll be at <a href="http://www.salesforce.com/dreamforce/" id="pz4w" title="Salesforce.com's Dreamforce conference">Salesforce.com's Dreamforce conference</a> for the rest of the week.<br /><br /><object height="350" width="425"><param name="movie" value="//www.youtube.com/v/INL412SojkQ"><param name="wmode" value="transparent"><embed src="//www.youtube.com/v/INL412SojkQ" type="application/x-shockwave-flash" wmode="transparent" height="350" width="425"></embed></object> </noscript> </div> </div> <div class='share'> <span class='gplus-share social-wrapper' data-href='https://plus.google.com/share?url=https://cloud.googleblog.com/2007/09/how-salesforcecom-uses-google-custom.html?hl=en'> <img alt='Share on Google+' height='24' src='https://www.gstatic.com/images/branding/google_plus/2x/ic_w_post_gplus_black_24dp.png' width='24'/> </span> <span class='twitter-custom social-wrapper' data-href='http://twitter.com/share?text=Official Google Cloud Blog:How Salesforce.com uses Google Custom Search&url=https://cloud.googleblog.com/2007/09/how-salesforcecom-uses-google-custom.html?hl=en&via=gsuite'> <img alt='Share on Twitter' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_twitter_black_24dp.png' width='24'/> </span> <span class='fb-custom social-wrapper' data-href='https://www.facebook.com/sharer.php?u=https://cloud.googleblog.com/2007/09/how-salesforcecom-uses-google-custom.html?hl=en'> <img alt='Share on Facebook' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_facebook_black_24dp.png' width='24'/> </span> </div> <div class='comment-container'> <i class='comment-img material-icons'>  </i> <span class='cmt_count_iframe_holder' data-count='4' data-onclick='' data-post-url='https://cloud.googleblog.com/2007/09/how-salesforcecom-uses-google-custom.html?hl=en' data-url='https://cloud.googleblog.com/2007/09/how-salesforcecom-uses-google-custom.html' style='color: #4184F3;'></span> </div> <div class='post-footer'> <div class='cmt_iframe_holder' data-href='https://cloud.googleblog.com/2007/09/how-salesforcecom-uses-google-custom.html' data-viewtype='FILTERED_POSTMOD'></div> <a href='https://plus.google.com/112374322230920073195' rel='author' style='display:none;'> Google </a> <div class='label-footer'> </div> </div> </div> <div class='post' data-id='9062889357404603520' itemscope='' itemtype='http://schema.org/BlogPosting'> <h2 class='title' itemprop='name'> <a href='https://cloud.googleblog.com/2007/09/for-latest-in-on-demand-join-us-at.html?hl=en' itemprop='url' title='For the latest in on-demand, join us at Dreamforce'> For the latest in on-demand, join us at Dreamforce </a> </h2> <div class='post-header'> <div class='published'> <span class='publishdate' itemprop='datePublished'> Wednesday, September 12, 2007 </span> </div> </div> <div class='post-body'> <div class='post-content' itemprop='articleBody'> <script type='text/template'> <span class="byline-author">Posted by Jeff Ragusa, Enterprise Partner Team</span><br /><br /><span style="font-family:Helvetica, Verdana, Arial;"><span style="font-size: 12px;">Our collaboration with the fine folks at <a href="http://salesforce.com/" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">Salesforce.com</a> continues to roll next week as we will be participating in their <a href="http://www.salesforce.com/dreamforce/" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)"> Dreamforce '07 user and developer conference</a>. In fact we'll be there in a few different forms which speaks to the growing synergy between our organizations.<br /><br />Given the hosted model leveraged by many of Google's business offerings, it makes sense that many of Salesforce's 35,000+ business customers have interest in complementary offerings from Google. To that end, we partnered with the Salesforce team this past June to make available <a href="http://www.salesforce.com/google/" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">our Adwords advertising platform right from within Salesforce Group Edition</a>. So </span></span> <span style="font-family:Helvetica, Verdana, Arial;"><span style="font-size: 12px;">businesses can seamlessly manage their online advertising campaigns using Adwords and then convert the leads that get generated into new customers using <a href="http://salesforce.com/" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">Salesforce.com</a>'s CRM solution. We're also <a href="http://ideas.salesforce.com/popular/google" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)"> seeing a lot of interest</a> in Google Apps from this customer base. So, in the Salesforce.com Campground, our product managers will be eagerly available each day of the conference to further discuss how you can take advantage of the Google Adwords integration and/or Google Apps.<br /><br /></span></span><span style="font-family:Helvetica, Verdana, Arial;"><span style="font-size: 12px;">Meanwhile on the developer and IT front, we're also seeing a lot of overlap in our respective communities. </span></span><span style="font-family:Helvetica, Verdana, Arial;"><span style="font-size: 12px;">Google is exposing a growing set of functionality and content through its APIs and developers are realizing that they can use those APIs to enrich their own business applications. So in the developer track on Tuesday of the conference, we'll be hosting a <a href="http://www.salesforce.com/dreamforce/tracks/tracks/a1y300000004C9WAAU/" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)"> breakout session</a> discussing Google Gadgets, Google Data APIs, and Google Gears and their specific applicability to the business use case. We'll also welcome Google Enterprise Professional partners <a href="http://www.appirio.com/google/" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">Appirio</a> and <a href="http://www.theikos.com/" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)"> Theikos</a> who will show some of the recent ways in which they've built product that makes use of both Google and Salesforce technologies. And our developer programs engineers will be available for discussion Tuesday in the Developers Lounge, including a special featured session in the ADN theater during the lunch break.<br /><br />So come check out the conference and visit us in the Campground, in the Developers Lounge, and at the breakout session talk. Salesforce is even offering a special <a href="http://www.salesforce.com/form/offer/dfo7_hom_offer.jsp" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)"> 50% off deal </a> for developers and customers new to their platform. See you there!<br /><br /></span></span> </script> <noscript> <span class="byline-author">Posted by Jeff Ragusa, Enterprise Partner Team</span><br /><br /><span style="font-family:Helvetica, Verdana, Arial;"><span style="font-size: 12px;">Our collaboration with the fine folks at <a href="http://salesforce.com/" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">Salesforce.com</a> continues to roll next week as we will be participating in their <a href="http://www.salesforce.com/dreamforce/" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)"> Dreamforce '07 user and developer conference</a>. In fact we'll be there in a few different forms which speaks to the growing synergy between our organizations.<br /><br />Given the hosted model leveraged by many of Google's business offerings, it makes sense that many of Salesforce's 35,000+ business customers have interest in complementary offerings from Google. To that end, we partnered with the Salesforce team this past June to make available <a href="http://www.salesforce.com/google/" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">our Adwords advertising platform right from within Salesforce Group Edition</a>. So </span></span> <span style="font-family:Helvetica, Verdana, Arial;"><span style="font-size: 12px;">businesses can seamlessly manage their online advertising campaigns using Adwords and then convert the leads that get generated into new customers using <a href="http://salesforce.com/" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">Salesforce.com</a>'s CRM solution. We're also <a href="http://ideas.salesforce.com/popular/google" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)"> seeing a lot of interest</a> in Google Apps from this customer base. So, in the Salesforce.com Campground, our product managers will be eagerly available each day of the conference to further discuss how you can take advantage of the Google Adwords integration and/or Google Apps.<br /><br /></span></span><span style="font-family:Helvetica, Verdana, Arial;"><span style="font-size: 12px;">Meanwhile on the developer and IT front, we're also seeing a lot of overlap in our respective communities. </span></span><span style="font-family:Helvetica, Verdana, Arial;"><span style="font-size: 12px;">Google is exposing a growing set of functionality and content through its APIs and developers are realizing that they can use those APIs to enrich their own business applications. So in the developer track on Tuesday of the conference, we'll be hosting a <a href="http://www.salesforce.com/dreamforce/tracks/tracks/a1y300000004C9WAAU/" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)"> breakout session</a> discussing Google Gadgets, Google Data APIs, and Google Gears and their specific applicability to the business use case. We'll also welcome Google Enterprise Professional partners <a href="http://www.appirio.com/google/" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">Appirio</a> and <a href="http://www.theikos.com/" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)"> Theikos</a> who will show some of the recent ways in which they've built product that makes use of both Google and Salesforce technologies. And our developer programs engineers will be available for discussion Tuesday in the Developers Lounge, including a special featured session in the ADN theater during the lunch break.<br /><br />So come check out the conference and visit us in the Campground, in the Developers Lounge, and at the breakout session talk. Salesforce is even offering a special <a href="http://www.salesforce.com/form/offer/dfo7_hom_offer.jsp" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)"> 50% off deal </a> for developers and customers new to their platform. See you there!<br /><br /></span></span> </noscript> </div> </div> <div class='share'> <span class='gplus-share social-wrapper' data-href='https://plus.google.com/share?url=https://cloud.googleblog.com/2007/09/for-latest-in-on-demand-join-us-at.html?hl=en'> <img alt='Share on Google+' height='24' src='https://www.gstatic.com/images/branding/google_plus/2x/ic_w_post_gplus_black_24dp.png' width='24'/> </span> <span class='twitter-custom social-wrapper' data-href='http://twitter.com/share?text=Official Google Cloud Blog:For the latest in on-demand, join us at Dreamforce&url=https://cloud.googleblog.com/2007/09/for-latest-in-on-demand-join-us-at.html?hl=en&via=gsuite'> <img alt='Share on Twitter' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_twitter_black_24dp.png' width='24'/> </span> <span class='fb-custom social-wrapper' data-href='https://www.facebook.com/sharer.php?u=https://cloud.googleblog.com/2007/09/for-latest-in-on-demand-join-us-at.html?hl=en'> <img alt='Share on Facebook' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_facebook_black_24dp.png' width='24'/> </span> </div> <div class='comment-container'> <i class='comment-img material-icons'>  </i> <span class='cmt_count_iframe_holder' data-count='0' data-onclick='' data-post-url='https://cloud.googleblog.com/2007/09/for-latest-in-on-demand-join-us-at.html?hl=en' data-url='https://cloud.googleblog.com/2007/09/for-latest-in-on-demand-join-us-at.html' style='color: #4184F3;'></span> </div> <div class='post-footer'> <div class='cmt_iframe_holder' data-href='https://cloud.googleblog.com/2007/09/for-latest-in-on-demand-join-us-at.html' data-viewtype='FILTERED_POSTMOD'></div> <a href='https://plus.google.com/112374322230920073195' rel='author' style='display:none;'> Google </a> <div class='label-footer'> </div> </div> </div> <div class='post' data-id='4931729154875403022' itemscope='' itemtype='http://schema.org/BlogPosting'> <h2 class='title' itemprop='name'> <a href='https://cloud.googleblog.com/2007/09/providing-ultimate-search-experience.html?hl=en' itemprop='url' title='Providing the Ultimate Search Experience - Part II'> Providing the Ultimate Search Experience - Part II </a> </h2> <div class='post-header'> <div class='published'> <span class='publishdate' itemprop='datePublished'> Wednesday, September 12, 2007 </span> </div> </div> <div class='post-body'> <div class='post-content' itemprop='articleBody'> <script type='text/template'> <span class="byline-author">Posted by Cyrus Mistry, Enterprise Product Manager</span><br /><br />We all know how <a href="//google.com/" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">google.com</a> somehow miraculously finds the best documents for us - but did you know that a big part of that is based on a large synonym dictionary that was automatically generated using advanced Machine Learning techniques? One of the great advantages of owning a Google Search Appliance is that you get the benefit of what we've learned from billions of queries about words and their synonyms right in your box!<br /><br />Query Expansion is a feature of the Google Search Appliance that intelligently expands the terms of the query <span style="font-style: italic;">based on the context</span> to find more candidate documents. Query Expansion uses word stemming techniques (e.g . expanding "car" to "cars") and a list of common synonyms from Google's internal dictionary (e.g. expanding "car" to "automobile") to find all relevant documents. This feature can also optionally expand the query terms based on a custom dictionary that you upload to the appliance.<br /><br />This feature is <span style="font-style: italic;">off </span>by default. In most cases, you will usually see a marked increase in relevancy simply by enabling this feature.<br /><br />There are 4 modes of Query Expansion from which to choose:<br /><ul><li><span style="text-decoration: underline;">None</span>: Disables query expansion</li><li><span style="text-decoration: underline;">Standard</span>: Enables query expansion using Google's built-in synonyms</li><li><span style="text-decoration: underline;">Local</span>: Enables query expansion using only the synonyms that you upload to the appliance</li><li><span style="text-decoration: underline;">Full</span>: Enables query expansion using both Google's built-in synonyms and the files that you upload to the appliance </li></ul>So, if you have not uploaded any of your own custom synonyms to the appliance, then you should choose Standard. However, if you have uploaded your own custom synonyms to the appliance (highly recommended for company-specific colloquial or jargon), then choose Full.<br /><br />Don't be shy... turn it on and try it out! To test more deterministically the effects of query expansion, stay tuned for a blog post on possible search quality evaluation techniques.<br /><br />Happy expanding! </script> <noscript> <span class="byline-author">Posted by Cyrus Mistry, Enterprise Product Manager</span><br /><br />We all know how <a href="//google.com/" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">google.com</a> somehow miraculously finds the best documents for us - but did you know that a big part of that is based on a large synonym dictionary that was automatically generated using advanced Machine Learning techniques? One of the great advantages of owning a Google Search Appliance is that you get the benefit of what we've learned from billions of queries about words and their synonyms right in your box!<br /><br />Query Expansion is a feature of the Google Search Appliance that intelligently expands the terms of the query <span style="font-style: italic;">based on the context</span> to find more candidate documents. Query Expansion uses word stemming techniques (e.g . expanding "car" to "cars") and a list of common synonyms from Google's internal dictionary (e.g. expanding "car" to "automobile") to find all relevant documents. This feature can also optionally expand the query terms based on a custom dictionary that you upload to the appliance.<br /><br />This feature is <span style="font-style: italic;">off </span>by default. In most cases, you will usually see a marked increase in relevancy simply by enabling this feature.<br /><br />There are 4 modes of Query Expansion from which to choose:<br /><ul><li><span style="text-decoration: underline;">None</span>: Disables query expansion</li><li><span style="text-decoration: underline;">Standard</span>: Enables query expansion using Google's built-in synonyms</li><li><span style="text-decoration: underline;">Local</span>: Enables query expansion using only the synonyms that you upload to the appliance</li><li><span style="text-decoration: underline;">Full</span>: Enables query expansion using both Google's built-in synonyms and the files that you upload to the appliance </li></ul>So, if you have not uploaded any of your own custom synonyms to the appliance, then you should choose Standard. However, if you have uploaded your own custom synonyms to the appliance (highly recommended for company-specific colloquial or jargon), then choose Full.<br /><br />Don't be shy... turn it on and try it out! To test more deterministically the effects of query expansion, stay tuned for a blog post on possible search quality evaluation techniques.<br /><br />Happy expanding! </noscript> </div> </div> <div class='share'> <span class='gplus-share social-wrapper' data-href='https://plus.google.com/share?url=https://cloud.googleblog.com/2007/09/providing-ultimate-search-experience.html?hl=en'> <img alt='Share on Google+' height='24' src='https://www.gstatic.com/images/branding/google_plus/2x/ic_w_post_gplus_black_24dp.png' width='24'/> </span> <span class='twitter-custom social-wrapper' data-href='http://twitter.com/share?text=Official Google Cloud Blog:Providing the Ultimate Search Experience - Part II&url=https://cloud.googleblog.com/2007/09/providing-ultimate-search-experience.html?hl=en&via=gsuite'> <img alt='Share on Twitter' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_twitter_black_24dp.png' width='24'/> </span> <span class='fb-custom social-wrapper' data-href='https://www.facebook.com/sharer.php?u=https://cloud.googleblog.com/2007/09/providing-ultimate-search-experience.html?hl=en'> <img alt='Share on Facebook' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_facebook_black_24dp.png' width='24'/> </span> </div> <div class='comment-container'> <i class='comment-img material-icons'>  </i> <span class='cmt_count_iframe_holder' data-count='0' data-onclick='' data-post-url='https://cloud.googleblog.com/2007/09/providing-ultimate-search-experience.html?hl=en' data-url='https://cloud.googleblog.com/2007/09/providing-ultimate-search-experience.html' style='color: #4184F3;'></span> </div> <div class='post-footer'> <div class='cmt_iframe_holder' data-href='https://cloud.googleblog.com/2007/09/providing-ultimate-search-experience.html' data-viewtype='FILTERED_POSTMOD'></div> <a href='https://plus.google.com/112374322230920073195' rel='author' style='display:none;'> Google </a> <div class='label-footer'> </div> </div> </div> <div class='post' data-id='2847771565365466689' itemscope='' itemtype='http://schema.org/BlogPosting'> <h2 class='title' itemprop='name'> <a href='https://cloud.googleblog.com/2007/09/office-20-is-growing-up-quickly.html?hl=en' itemprop='url' title='Office 2.0 is growing up quickly'> Office 2.0 is growing up quickly </a> </h2> <div class='post-header'> <div class='published'> <span class='publishdate' itemprop='datePublished'> Tuesday, September 11, 2007 </span> </div> </div> <div class='post-body'> <div class='post-content' itemprop='articleBody'> <script type='text/template'> <span class="byline-author">Posted by Jonathan Rochelle, Google Spreadsheets Product Manager</span><br /><br />This past week I attended the <a href="http://o2con.com/">Office 2.0</a> conference, organized by <a href="http://www.itredux.com/">It|Redux</a>, for the second year in a row. Last year was a special year for me and the <a href="http://google-d-s.blogspot.com/">Docs & Spreadsheets team</a>. We publicly launched the combined product—the Spreadsheets product in Google Labs came together with the Writely product we had acquired earlier that year. We’ve spent the last 11 months improving the product with great feedback from users, who are a combination of consumers and business groups. It’s hard to believe that the <a href="http://docs.google.com/">Docs & Spreadsheets product</a> hasn’t even hit its first birthday yet.<br /><br />That’s the main thing that struck me about this conference—it’s a quickly evolving space that is maturing beyond its precise chronology, like a precocious kid whose parents say, “She is four, going on 16.” That’s what web-based applications seem like. We feel the “watch this trick” excitement, but with high expectations and the anticipation of a fast-moving development cycle. In fact, during the “Death of the App” panel, in which our own Rajen Sheth participated, one attendee asked whether the space will cool off as the novelty of the technology diminishes. <a href="http://www.ramanarao.com/">Ramana Rao</a> of iCurrent responded matter-of-factly with, “The coolness is already gone"—which to me holds some truth. It certainly seems that businesses now expect the interaction and accessibility of the web in any new business app they procure—they aren’t enticed by just the "wow" factor any longer.<br /><br /><a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="//2.bp.blogspot.com/_Yd-gahI53qE/Rucg0OHwjrI/AAAAAAAAAAU/jiUC7t5N748/s1600-h/app-panel.jpg"><img alt="" border="0" id="BLOGGER_PHOTO_ID_5109088383791042226" src="//2.bp.blogspot.com/_Yd-gahI53qE/Rucg0OHwjrI/AAAAAAAAAAU/jiUC7t5N748/s320/app-panel.jpg" style="margin: 0px auto 10px; display: block; text-align: center; cursor: pointer;"></a>From left: Frank Zamani, Rajen Sheth, Ramana Rao, Greg Olsen, Danny Kolke, Mark Bagley, MC Greg Ruff<br /><br />In that same session, <a href="http://blogs.zdnet.com/bio.php#farber">Dan Farber</a> asked the panel why there was so much optimism and confidence when all this activity “isn’t even a blip on [the] competitive radar yet.” The panelists had some good answers. My answer goes something like this: In any technology shift, there is opportunity for new ideas and new winners. The potential and reward for small, creative teams to build products and, hopefully, successful businesses, is thankfully greater than the fear of losing to the status quo or reliance on business-as-usual. That’s why this conference is so interesting—even as the space matures, there are still plenty of great ideas coming from new players.<br /><br />Thanks to all of you who remind me that inertia and fear of change never bring improvements, and that the best ideas come from the optimistic and energetic pursuit of something better. </script> <noscript> <span class="byline-author">Posted by Jonathan Rochelle, Google Spreadsheets Product Manager</span><br /><br />This past week I attended the <a href="http://o2con.com/">Office 2.0</a> conference, organized by <a href="http://www.itredux.com/">It|Redux</a>, for the second year in a row. Last year was a special year for me and the <a href="http://google-d-s.blogspot.com/">Docs & Spreadsheets team</a>. We publicly launched the combined product—the Spreadsheets product in Google Labs came together with the Writely product we had acquired earlier that year. We’ve spent the last 11 months improving the product with great feedback from users, who are a combination of consumers and business groups. It’s hard to believe that the <a href="http://docs.google.com/">Docs & Spreadsheets product</a> hasn’t even hit its first birthday yet.<br /><br />That’s the main thing that struck me about this conference—it’s a quickly evolving space that is maturing beyond its precise chronology, like a precocious kid whose parents say, “She is four, going on 16.” That’s what web-based applications seem like. We feel the “watch this trick” excitement, but with high expectations and the anticipation of a fast-moving development cycle. In fact, during the “Death of the App” panel, in which our own Rajen Sheth participated, one attendee asked whether the space will cool off as the novelty of the technology diminishes. <a href="http://www.ramanarao.com/">Ramana Rao</a> of iCurrent responded matter-of-factly with, “The coolness is already gone"—which to me holds some truth. It certainly seems that businesses now expect the interaction and accessibility of the web in any new business app they procure—they aren’t enticed by just the "wow" factor any longer.<br /><br /><a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="//2.bp.blogspot.com/_Yd-gahI53qE/Rucg0OHwjrI/AAAAAAAAAAU/jiUC7t5N748/s1600-h/app-panel.jpg"><img alt="" border="0" id="BLOGGER_PHOTO_ID_5109088383791042226" src="//2.bp.blogspot.com/_Yd-gahI53qE/Rucg0OHwjrI/AAAAAAAAAAU/jiUC7t5N748/s320/app-panel.jpg" style="margin: 0px auto 10px; display: block; text-align: center; cursor: pointer;"></a>From left: Frank Zamani, Rajen Sheth, Ramana Rao, Greg Olsen, Danny Kolke, Mark Bagley, MC Greg Ruff<br /><br />In that same session, <a href="http://blogs.zdnet.com/bio.php#farber">Dan Farber</a> asked the panel why there was so much optimism and confidence when all this activity “isn’t even a blip on [the] competitive radar yet.” The panelists had some good answers. My answer goes something like this: In any technology shift, there is opportunity for new ideas and new winners. The potential and reward for small, creative teams to build products and, hopefully, successful businesses, is thankfully greater than the fear of losing to the status quo or reliance on business-as-usual. That’s why this conference is so interesting—even as the space matures, there are still plenty of great ideas coming from new players.<br /><br />Thanks to all of you who remind me that inertia and fear of change never bring improvements, and that the best ideas come from the optimistic and energetic pursuit of something better. </noscript> </div> </div> <div class='share'> <span class='gplus-share social-wrapper' data-href='https://plus.google.com/share?url=https://cloud.googleblog.com/2007/09/office-20-is-growing-up-quickly.html?hl=en'> <img alt='Share on Google+' height='24' src='https://www.gstatic.com/images/branding/google_plus/2x/ic_w_post_gplus_black_24dp.png' width='24'/> </span> <span class='twitter-custom social-wrapper' data-href='http://twitter.com/share?text=Official Google Cloud Blog:Office 2.0 is growing up quickly&url=https://cloud.googleblog.com/2007/09/office-20-is-growing-up-quickly.html?hl=en&via=gsuite'> <img alt='Share on Twitter' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_twitter_black_24dp.png' width='24'/> </span> <span class='fb-custom social-wrapper' data-href='https://www.facebook.com/sharer.php?u=https://cloud.googleblog.com/2007/09/office-20-is-growing-up-quickly.html?hl=en'> <img alt='Share on Facebook' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_facebook_black_24dp.png' width='24'/> </span> </div> <div class='comment-container'> <i class='comment-img material-icons'>  </i> <span class='cmt_count_iframe_holder' data-count='0' data-onclick='' data-post-url='https://cloud.googleblog.com/2007/09/office-20-is-growing-up-quickly.html?hl=en' data-url='https://cloud.googleblog.com/2007/09/office-20-is-growing-up-quickly.html' style='color: #4184F3;'></span> </div> <div class='post-footer'> <div class='cmt_iframe_holder' data-href='https://cloud.googleblog.com/2007/09/office-20-is-growing-up-quickly.html' data-viewtype='FILTERED_POSTMOD'></div> <a href='https://plus.google.com/112374322230920073195' rel='author' style='display:none;'> Google </a> <div class='label-footer'> </div> </div> </div> <div class='post' data-id='573026041320216233' itemscope='' itemtype='http://schema.org/BlogPosting'> <h2 class='title' itemprop='name'> <a href='https://cloud.googleblog.com/2007/09/capgemini-bringing-google-apps-to-large.html?hl=en' itemprop='url' title='Capgemini: Bringing Google Apps to Large Enterprises'> Capgemini: Bringing Google Apps to Large Enterprises </a> </h2> <div class='post-header'> <div class='published'> <span class='publishdate' itemprop='datePublished'> Monday, September 10, 2007 </span> </div> </div> <div class='post-body'> <div class='post-content' itemprop='articleBody'> <script type='text/template'> <span class="byline-author">Kevin Smith, Head of Enterprise Partnerships</span><br /><br />If you haven't yet caught today's news, global services provider Capgemini just announced their partnership with us and their focus on Google Apps for large enterprises. The crux of their announcement is that they'll be integrating Google Apps into their world-class managed desktop services, bringing email and collaboration tools to employees of large enterprises who do not currently have the right tools (or any tools, in some cases).<br /><br />We're very excited about this, since it means many of our larger customers will have access to the high-quality services and support that Capgemini provides to its clients. Thousands of large, medium, and small organization are adopting Google Apps daily, and this partnership now gives larger enterprises--who often have very specialized requirements--a new choice of a trusted advisor to help them make the transition.<br /><br />For details on what Capgemini is offering, I suggest going directly to the source: <a href="http://www.capgemini.com/google">http://www.capgemini.com/google</a> </script> <noscript> <span class="byline-author">Kevin Smith, Head of Enterprise Partnerships</span><br /><br />If you haven't yet caught today's news, global services provider Capgemini just announced their partnership with us and their focus on Google Apps for large enterprises. The crux of their announcement is that they'll be integrating Google Apps into their world-class managed desktop services, bringing email and collaboration tools to employees of large enterprises who do not currently have the right tools (or any tools, in some cases).<br /><br />We're very excited about this, since it means many of our larger customers will have access to the high-quality services and support that Capgemini provides to its clients. Thousands of large, medium, and small organization are adopting Google Apps daily, and this partnership now gives larger enterprises--who often have very specialized requirements--a new choice of a trusted advisor to help them make the transition.<br /><br />For details on what Capgemini is offering, I suggest going directly to the source: <a href="http://www.capgemini.com/google">http://www.capgemini.com/google</a> </noscript> </div> </div> <div class='share'> <span class='gplus-share social-wrapper' data-href='https://plus.google.com/share?url=https://cloud.googleblog.com/2007/09/capgemini-bringing-google-apps-to-large.html?hl=en'> <img alt='Share on Google+' height='24' src='https://www.gstatic.com/images/branding/google_plus/2x/ic_w_post_gplus_black_24dp.png' width='24'/> </span> <span class='twitter-custom social-wrapper' data-href='http://twitter.com/share?text=Official Google Cloud Blog:Capgemini: Bringing Google Apps to Large Enterprises&url=https://cloud.googleblog.com/2007/09/capgemini-bringing-google-apps-to-large.html?hl=en&via=gsuite'> <img alt='Share on Twitter' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_twitter_black_24dp.png' width='24'/> </span> <span class='fb-custom social-wrapper' data-href='https://www.facebook.com/sharer.php?u=https://cloud.googleblog.com/2007/09/capgemini-bringing-google-apps-to-large.html?hl=en'> <img alt='Share on Facebook' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_facebook_black_24dp.png' width='24'/> </span> </div> <div class='comment-container'> <i class='comment-img material-icons'>  </i> <span class='cmt_count_iframe_holder' data-count='1' data-onclick='' data-post-url='https://cloud.googleblog.com/2007/09/capgemini-bringing-google-apps-to-large.html?hl=en' data-url='https://cloud.googleblog.com/2007/09/capgemini-bringing-google-apps-to-large.html' style='color: #4184F3;'></span> </div> <div class='post-footer'> <div class='cmt_iframe_holder' data-href='https://cloud.googleblog.com/2007/09/capgemini-bringing-google-apps-to-large.html' data-viewtype='FILTERED_POSTMOD'></div> <a href='https://plus.google.com/112374322230920073195' rel='author' style='display:none;'> Google </a> <div class='label-footer'> </div> </div> </div> <div class='post' data-id='2953277569158679613' itemscope='' itemtype='http://schema.org/BlogPosting'> <h2 class='title' itemprop='name'> <a href='https://cloud.googleblog.com/2007/08/training-is-fun.html?hl=en' itemprop='url' title='Training is fun!'> Training is fun! </a> </h2> <div class='post-header'> <div class='published'> <span class='publishdate' itemprop='datePublished'> Tuesday, August 28, 2007 </span> </div> </div> <div class='post-body'> <div class='post-content' itemprop='articleBody'> <script type='text/template'> <span class="byline-author">Posted by Salim Parak, Google Enterprise Training Team</span><br /><br />While it is simple and easy to configure your Google Search Appliance or Google Mini to crawl content and serve search results, our engineers are hard at work adding more and more functionality. Why not learn about how to take advantage of these features? <br /><br />Everyone has a different learning style, whether it be self-exploration or in the classroom. You can select the content delivery option that fits your need best:<br /><br />Browse our library of <a href="https://support.google.com/enterprise/doc/training_self.html">self-paced training videos</a> (current customers only)<br />Explore the <a href="http://code.google.com/enterprise/">online tutorials</a><br />Take an <a href="http://training.figleaf.com/figleaftraining/Courses/Google.cfm">instructor led class</a> from our certified training partner<br /><br />Also note, Google partner Fig Leaf Software will be delivering courses in San Francisco this September. For our Mini customers, they are offering an introductory special on their new <a href="http://training.figleaf.com/figleaftraining/Courses/Google_Mini_Training.cfm">Google Mini 1 day course</a>.<br /><br />Stay tuned, we are working on offering more instructor led content in locations closer to you. </script> <noscript> <span class="byline-author">Posted by Salim Parak, Google Enterprise Training Team</span><br /><br />While it is simple and easy to configure your Google Search Appliance or Google Mini to crawl content and serve search results, our engineers are hard at work adding more and more functionality. Why not learn about how to take advantage of these features? <br /><br />Everyone has a different learning style, whether it be self-exploration or in the classroom. You can select the content delivery option that fits your need best:<br /><br />Browse our library of <a href="https://support.google.com/enterprise/doc/training_self.html">self-paced training videos</a> (current customers only)<br />Explore the <a href="http://code.google.com/enterprise/">online tutorials</a><br />Take an <a href="http://training.figleaf.com/figleaftraining/Courses/Google.cfm">instructor led class</a> from our certified training partner<br /><br />Also note, Google partner Fig Leaf Software will be delivering courses in San Francisco this September. For our Mini customers, they are offering an introductory special on their new <a href="http://training.figleaf.com/figleaftraining/Courses/Google_Mini_Training.cfm">Google Mini 1 day course</a>.<br /><br />Stay tuned, we are working on offering more instructor led content in locations closer to you. </noscript> </div> </div> <div class='share'> <span class='gplus-share social-wrapper' data-href='https://plus.google.com/share?url=https://cloud.googleblog.com/2007/08/training-is-fun.html?hl=en'> <img alt='Share on Google+' height='24' src='https://www.gstatic.com/images/branding/google_plus/2x/ic_w_post_gplus_black_24dp.png' width='24'/> </span> <span class='twitter-custom social-wrapper' data-href='http://twitter.com/share?text=Official Google Cloud Blog:Training is fun!&url=https://cloud.googleblog.com/2007/08/training-is-fun.html?hl=en&via=gsuite'> <img alt='Share on Twitter' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_twitter_black_24dp.png' width='24'/> </span> <span class='fb-custom social-wrapper' data-href='https://www.facebook.com/sharer.php?u=https://cloud.googleblog.com/2007/08/training-is-fun.html?hl=en'> <img alt='Share on Facebook' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_facebook_black_24dp.png' width='24'/> </span> </div> <div class='comment-container'> <i class='comment-img material-icons'>  </i> <span class='cmt_count_iframe_holder' data-count='0' data-onclick='' data-post-url='https://cloud.googleblog.com/2007/08/training-is-fun.html?hl=en' data-url='https://cloud.googleblog.com/2007/08/training-is-fun.html' style='color: #4184F3;'></span> </div> <div class='post-footer'> <div class='cmt_iframe_holder' data-href='https://cloud.googleblog.com/2007/08/training-is-fun.html' data-viewtype='FILTERED_POSTMOD'></div> <a href='https://plus.google.com/112374322230920073195' rel='author' style='display:none;'> Google </a> <div class='label-footer'> </div> </div> </div> <div class='post' data-id='5056037156931052363' itemscope='' itemtype='http://schema.org/BlogPosting'> <h2 class='title' itemprop='name'> <a href='https://cloud.googleblog.com/2007/08/providing-ultimate-search-experience.html?hl=en' itemprop='url' title='Providing the Ultimate Search Experience - Part I'> Providing the Ultimate Search Experience - Part I </a> </h2> <div class='post-header'> <div class='published'> <span class='publishdate' itemprop='datePublished'> Monday, August 27, 2007 </span> </div> </div> <div class='post-body'> <div class='post-content' itemprop='articleBody'> <script type='text/template'> <span class="byline-author">Posted by Cyrus Mistry, Enterprise Product Manager</span><br /><br />So, for those of you that have unwrapped your blue or yellow box with excitement and are wearing the Google T-shirt proudly, the fun is just beginning... As promised in my '<a style="border-bottom-style: groove;" href="http://googleenterprise.blogspot.com/2007/07/how-can-you-take-your-enterprise-search.html" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">How to take your Enterprise Search to the next level</a>' blog post from a few weeks ago, I plan to continue this series of posts by introducing best practices that will provide your searchers with the ultimate search experience.<span class="q"><br /><br />First, the Google Mini and the Google Search Appliance make it very easy to stay current on our software. As part of your support agreement, you can download all software updates and releases right from our support site.<br /><br />Unlike more bulky enterprise search solutions, staying current on Google software is a built-in feature of the version manager within the appliance so there's no reason not to do it!<br /><br /></span>Here are the top 10 reasons to make sure you are running the latest release (4.6.4 G70) today!<br /><ol><span class="q"><span><li>Integration with Google Analytics</li><li>Google Sitemaps export</li><li>Enhanced security - support for NTLMv2</li><li>Query expansion in multiple languages</li></span></span><li>New crawl reporting </li><span class="q"><span><li>New reboot and shutdown buttons</li></span></span><span class="q"><li>Source Biasing - you can let the appliance know which URL patterns are more authoritative (GSA only)<br /></li></span><span class="q"><li>Preview of Dynamic Result Clustering (GSA only)<br /></li></span><span class="q"><li>Google products are always fast - but we've made this release even <span style="font-style: italic;">faster</span>!</li></span><span class="q"><li>So you can follow along with these blogs and get the most out of your search appliance!<br /></li></span></ol><span class="q">The newest releases can always be found at <a href="http://support.google.com/enterprise" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">http://support.google.com<wbr>/enterprise</a> and you can always find more information on the new features in our release notes located at: <a href="https://support.google.com/enterprise/doc/gsa/relnotes/relnotes_464G70_O.html#NewFeatures" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)"> https://support.google.com<wbr>/enterprise/doc/gsa/relnotes<wbr>/relnotes_464G70_O.html<wbr>#NewFeatures</a>.<br /><br />Upgrading couldn't be easier:<br /></span><ol><span class="q"><li>Download the system update file from the support site</li></span><li>Log in to Version Manager and Install the file you just downloaded by following the easy wizard prompts<br /></li><span class="q"> <li>Repeat the above steps for the software update file </li></span><span class="q"><li>Generate and test a new index</li></span><span class="q"><li>Once everything is working fine, accept the new update</li></span></ol>The best thing about upgrading is, before you decide to switch over, you can have both versions of the software running in parallel! Your users will continue to see the older version, but you and your team can test out the newer version. Once you're satisfied that everything is working great, you can make the switch over. Google has provided a built-in QA environment right on your appliance! <span class="q"><br /><br />To see detailed step-by-step instructions, Mini customers can visit <span> <span><a href="https://support.google.com/enterprise/doc/mini/00/update_index_page.html" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">https://support.google.com<wbr>/enterprise/doc/mini/00/update<wbr>_index_page.html </a> and GSA customers can visit <a href="https://support.google.com/enterprise/doc/gsa/00/update_index_page.html" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">https://support.google.com<wbr>/enterprise/doc/gsa/00/update<wbr>_index_page.html </a></span></span>.<span><br /><br />Stay tuned for examples of how you can leverage some of these great new features!</span></span> </script> <noscript> <span class="byline-author">Posted by Cyrus Mistry, Enterprise Product Manager</span><br /><br />So, for those of you that have unwrapped your blue or yellow box with excitement and are wearing the Google T-shirt proudly, the fun is just beginning... As promised in my '<a style="border-bottom-style: groove;" href="http://googleenterprise.blogspot.com/2007/07/how-can-you-take-your-enterprise-search.html" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">How to take your Enterprise Search to the next level</a>' blog post from a few weeks ago, I plan to continue this series of posts by introducing best practices that will provide your searchers with the ultimate search experience.<span class="q"><br /><br />First, the Google Mini and the Google Search Appliance make it very easy to stay current on our software. As part of your support agreement, you can download all software updates and releases right from our support site.<br /><br />Unlike more bulky enterprise search solutions, staying current on Google software is a built-in feature of the version manager within the appliance so there's no reason not to do it!<br /><br /></span>Here are the top 10 reasons to make sure you are running the latest release (4.6.4 G70) today!<br /><ol><span class="q"><span><li>Integration with Google Analytics</li><li>Google Sitemaps export</li><li>Enhanced security - support for NTLMv2</li><li>Query expansion in multiple languages</li></span></span><li>New crawl reporting </li><span class="q"><span><li>New reboot and shutdown buttons</li></span></span><span class="q"><li>Source Biasing - you can let the appliance know which URL patterns are more authoritative (GSA only)<br /></li></span><span class="q"><li>Preview of Dynamic Result Clustering (GSA only)<br /></li></span><span class="q"><li>Google products are always fast - but we've made this release even <span style="font-style: italic;">faster</span>!</li></span><span class="q"><li>So you can follow along with these blogs and get the most out of your search appliance!<br /></li></span></ol><span class="q">The newest releases can always be found at <a href="http://support.google.com/enterprise" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">http://support.google.com<wbr>/enterprise</a> and you can always find more information on the new features in our release notes located at: <a href="https://support.google.com/enterprise/doc/gsa/relnotes/relnotes_464G70_O.html#NewFeatures" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)"> https://support.google.com<wbr>/enterprise/doc/gsa/relnotes<wbr>/relnotes_464G70_O.html<wbr>#NewFeatures</a>.<br /><br />Upgrading couldn't be easier:<br /></span><ol><span class="q"><li>Download the system update file from the support site</li></span><li>Log in to Version Manager and Install the file you just downloaded by following the easy wizard prompts<br /></li><span class="q"> <li>Repeat the above steps for the software update file </li></span><span class="q"><li>Generate and test a new index</li></span><span class="q"><li>Once everything is working fine, accept the new update</li></span></ol>The best thing about upgrading is, before you decide to switch over, you can have both versions of the software running in parallel! Your users will continue to see the older version, but you and your team can test out the newer version. Once you're satisfied that everything is working great, you can make the switch over. Google has provided a built-in QA environment right on your appliance! <span class="q"><br /><br />To see detailed step-by-step instructions, Mini customers can visit <span> <span><a href="https://support.google.com/enterprise/doc/mini/00/update_index_page.html" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">https://support.google.com<wbr>/enterprise/doc/mini/00/update<wbr>_index_page.html </a> and GSA customers can visit <a href="https://support.google.com/enterprise/doc/gsa/00/update_index_page.html" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">https://support.google.com<wbr>/enterprise/doc/gsa/00/update<wbr>_index_page.html </a></span></span>.<span><br /><br />Stay tuned for examples of how you can leverage some of these great new features!</span></span> </noscript> </div> </div> <div class='share'> <span class='gplus-share social-wrapper' data-href='https://plus.google.com/share?url=https://cloud.googleblog.com/2007/08/providing-ultimate-search-experience.html?hl=en'> <img alt='Share on Google+' height='24' src='https://www.gstatic.com/images/branding/google_plus/2x/ic_w_post_gplus_black_24dp.png' width='24'/> </span> <span class='twitter-custom social-wrapper' data-href='http://twitter.com/share?text=Official Google Cloud Blog:Providing the Ultimate Search Experience - Part I&url=https://cloud.googleblog.com/2007/08/providing-ultimate-search-experience.html?hl=en&via=gsuite'> <img alt='Share on Twitter' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_twitter_black_24dp.png' width='24'/> </span> <span class='fb-custom social-wrapper' data-href='https://www.facebook.com/sharer.php?u=https://cloud.googleblog.com/2007/08/providing-ultimate-search-experience.html?hl=en'> <img alt='Share on Facebook' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_facebook_black_24dp.png' width='24'/> </span> </div> <div class='comment-container'> <i class='comment-img material-icons'>  </i> <span class='cmt_count_iframe_holder' data-count='0' data-onclick='' data-post-url='https://cloud.googleblog.com/2007/08/providing-ultimate-search-experience.html?hl=en' data-url='https://cloud.googleblog.com/2007/08/providing-ultimate-search-experience.html' style='color: #4184F3;'></span> </div> <div class='post-footer'> <div class='cmt_iframe_holder' data-href='https://cloud.googleblog.com/2007/08/providing-ultimate-search-experience.html' data-viewtype='FILTERED_POSTMOD'></div> <a href='https://plus.google.com/112374322230920073195' rel='author' style='display:none;'> Google </a> <div class='label-footer'> </div> </div> </div> <div class='post' data-id='7856405935667991414' itemscope='' itemtype='http://schema.org/BlogPosting'> <h2 class='title' itemprop='name'> <a href='https://cloud.googleblog.com/2007/08/expanded-capacity-for-custom-search.html?hl=en' itemprop='url' title='Expanded capacity for Custom Search Business Edition'> Expanded capacity for Custom Search Business Edition </a> </h2> <div class='post-header'> <div class='published'> <span class='publishdate' itemprop='datePublished'> Monday, August 27, 2007 </span> </div> </div> <div class='post-body'> <div class='post-content' itemprop='articleBody'> <script type='text/template'> <span class="byline-author">Posted by Ryan Pollock, Product Marketing</span><br /><br />It's been more than a month since we launched <a href="//www.google.com/enterprise/csbe/#utm_source=enterprise_blog" id="xhtn" title="Custom Search Business Edition">Custom Search Business Edition</a>, and already thousands of websites have adopted it for site search. When we launched, businesses could use our online checkout process to buy site search up to 50,000 web pages. A number of businesses asked us about searching more than 50,000 pages, so today we added two more options to the online Custom Search Business Edition offering. We've introduced two new plans that businesses can purchase online:<br /><ul><li>Search up to 100,000 web pages: $850 per year<br /> </li><li>Search up to 300,000 web pages: $2,250 per year</li></ul><br />If you want to search more than 300,000 pages, <a href="//www.google.com/support/customsearch/bin/request.py?contact_type=business_cse">contact us</a>.<br /><br />Businesses can <a href="//www.google.com/coop/cse/business/create" id="vfl3" title="sign up for Custom Search Business Edition">sign up for Custom Search Business Edition</a> in just a few minutes. If you want to learn more about Google's site search solutions, we'd also recommend you <a href="//www.google.com/enterprise/seminars.html#utm_source=enterprise_blog" id="utp5" title="attend a webinar">attend a webinar</a>. </script> <noscript> <span class="byline-author">Posted by Ryan Pollock, Product Marketing</span><br /><br />It's been more than a month since we launched <a href="//www.google.com/enterprise/csbe/#utm_source=enterprise_blog" id="xhtn" title="Custom Search Business Edition">Custom Search Business Edition</a>, and already thousands of websites have adopted it for site search. When we launched, businesses could use our online checkout process to buy site search up to 50,000 web pages. A number of businesses asked us about searching more than 50,000 pages, so today we added two more options to the online Custom Search Business Edition offering. We've introduced two new plans that businesses can purchase online:<br /><ul><li>Search up to 100,000 web pages: $850 per year<br /> </li><li>Search up to 300,000 web pages: $2,250 per year</li></ul><br />If you want to search more than 300,000 pages, <a href="//www.google.com/support/customsearch/bin/request.py?contact_type=business_cse">contact us</a>.<br /><br />Businesses can <a href="//www.google.com/coop/cse/business/create" id="vfl3" title="sign up for Custom Search Business Edition">sign up for Custom Search Business Edition</a> in just a few minutes. If you want to learn more about Google's site search solutions, we'd also recommend you <a href="//www.google.com/enterprise/seminars.html#utm_source=enterprise_blog" id="utp5" title="attend a webinar">attend a webinar</a>. </noscript> </div> </div> <div class='share'> <span class='gplus-share social-wrapper' data-href='https://plus.google.com/share?url=https://cloud.googleblog.com/2007/08/expanded-capacity-for-custom-search.html?hl=en'> <img alt='Share on Google+' height='24' src='https://www.gstatic.com/images/branding/google_plus/2x/ic_w_post_gplus_black_24dp.png' width='24'/> </span> <span class='twitter-custom social-wrapper' data-href='http://twitter.com/share?text=Official Google Cloud Blog:Expanded capacity for Custom Search Business Edition&url=https://cloud.googleblog.com/2007/08/expanded-capacity-for-custom-search.html?hl=en&via=gsuite'> <img alt='Share on Twitter' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_twitter_black_24dp.png' width='24'/> </span> <span class='fb-custom social-wrapper' data-href='https://www.facebook.com/sharer.php?u=https://cloud.googleblog.com/2007/08/expanded-capacity-for-custom-search.html?hl=en'> <img alt='Share on Facebook' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_facebook_black_24dp.png' width='24'/> </span> </div> <div class='comment-container'> <i class='comment-img material-icons'>  </i> <span class='cmt_count_iframe_holder' data-count='0' data-onclick='' data-post-url='https://cloud.googleblog.com/2007/08/expanded-capacity-for-custom-search.html?hl=en' data-url='https://cloud.googleblog.com/2007/08/expanded-capacity-for-custom-search.html' style='color: #4184F3;'></span> </div> <div class='post-footer'> <div class='cmt_iframe_holder' data-href='https://cloud.googleblog.com/2007/08/expanded-capacity-for-custom-search.html' data-viewtype='FILTERED_POSTMOD'></div> <a href='https://plus.google.com/112374322230920073195' rel='author' style='display:none;'> Google </a> <div class='label-footer'> </div> </div> </div> <div class='post' data-id='4186403261261456564' itemscope='' itemtype='http://schema.org/BlogPosting'> <h2 class='title' itemprop='name'> <a href='https://cloud.googleblog.com/2007/08/simply-sophisticated-google-mini.html?hl=en' itemprop='url' title='Simply Sophisticated - the Google Mini'> Simply Sophisticated - the Google Mini </a> </h2> <div class='post-header'> <div class='published'> <span class='publishdate' itemprop='datePublished'> Friday, August 3, 2007 </span> </div> </div> <div class='post-body'> <div class='post-content' itemprop='articleBody'> <script type='text/template'> <span class="byline-author"></span><span class="byline-author">Posted by Dave Armstrong, Product Marketing Manager</span>, Google Enterprise<br /><br /><br />With Google Apps and Google Custom Search Business Edition we've been touting the benefits of hosted services. However, this doesn't mean we're trying to move everything to the cloud. Instead, we continue to focus on offering the right software architecture for a specific job - desktop software, appliance, client-server or hosted.<br /><br />For example, we chose an appliance architecture for our <a href="http://www.google.co.uk/enterprise/mini/index.html">Google Mini</a> in order to simplify installation and upkeep, provide more complete control over how frequently content is indexed and to securely search both public and private content - simple yet sophisticated.<br /><br />We recently added many new features to the Google Mini, and it continues to garner great accolades. In a recent <a title="ZDNet product review" href="http://reviews.zdnet.co.uk/hardware/networking/0,1000000696,39288320,00.htm">ZDNet product review</a>, Jonathan Bennett comments that of search products available today, the Google Mini is "...probably the simplest to get working, yet highly capable and configurable." Add that to the 4 star rating that the Mini received in a June <a title="PC Magazine review" href="http://www.pcmag.com/article2/0,1759,2148121,00.asp">PC Magazine review</a> and you have a happy product manager and even happier customers. </script> <noscript> <span class="byline-author"></span><span class="byline-author">Posted by Dave Armstrong, Product Marketing Manager</span>, Google Enterprise<br /><br /><br />With Google Apps and Google Custom Search Business Edition we've been touting the benefits of hosted services. However, this doesn't mean we're trying to move everything to the cloud. Instead, we continue to focus on offering the right software architecture for a specific job - desktop software, appliance, client-server or hosted.<br /><br />For example, we chose an appliance architecture for our <a href="http://www.google.co.uk/enterprise/mini/index.html">Google Mini</a> in order to simplify installation and upkeep, provide more complete control over how frequently content is indexed and to securely search both public and private content - simple yet sophisticated.<br /><br />We recently added many new features to the Google Mini, and it continues to garner great accolades. In a recent <a title="ZDNet product review" href="http://reviews.zdnet.co.uk/hardware/networking/0,1000000696,39288320,00.htm">ZDNet product review</a>, Jonathan Bennett comments that of search products available today, the Google Mini is "...probably the simplest to get working, yet highly capable and configurable." Add that to the 4 star rating that the Mini received in a June <a title="PC Magazine review" href="http://www.pcmag.com/article2/0,1759,2148121,00.asp">PC Magazine review</a> and you have a happy product manager and even happier customers. </noscript> </div> </div> <div class='share'> <span class='gplus-share social-wrapper' data-href='https://plus.google.com/share?url=https://cloud.googleblog.com/2007/08/simply-sophisticated-google-mini.html?hl=en'> <img alt='Share on Google+' height='24' src='https://www.gstatic.com/images/branding/google_plus/2x/ic_w_post_gplus_black_24dp.png' width='24'/> </span> <span class='twitter-custom social-wrapper' data-href='http://twitter.com/share?text=Official Google Cloud Blog:Simply Sophisticated - the Google Mini&url=https://cloud.googleblog.com/2007/08/simply-sophisticated-google-mini.html?hl=en&via=gsuite'> <img alt='Share on Twitter' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_twitter_black_24dp.png' width='24'/> </span> <span class='fb-custom social-wrapper' data-href='https://www.facebook.com/sharer.php?u=https://cloud.googleblog.com/2007/08/simply-sophisticated-google-mini.html?hl=en'> <img alt='Share on Facebook' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_facebook_black_24dp.png' width='24'/> </span> </div> <div class='comment-container'> <i class='comment-img material-icons'>  </i> <span class='cmt_count_iframe_holder' data-count='0' data-onclick='' data-post-url='https://cloud.googleblog.com/2007/08/simply-sophisticated-google-mini.html?hl=en' data-url='https://cloud.googleblog.com/2007/08/simply-sophisticated-google-mini.html' style='color: #4184F3;'></span> </div> <div class='post-footer'> <div class='cmt_iframe_holder' data-href='https://cloud.googleblog.com/2007/08/simply-sophisticated-google-mini.html' data-viewtype='FILTERED_POSTMOD'></div> <a href='https://plus.google.com/112374322230920073195' rel='author' style='display:none;'> Google </a> <div class='label-footer'> </div> </div> </div> <div class='post' data-id='949110389345169836' itemscope='' itemtype='http://schema.org/BlogPosting'> <h2 class='title' itemprop='name'> <a href='https://cloud.googleblog.com/2007/07/how-can-you-take-your-enterprise-search.html?hl=en' itemprop='url' title='How can you take your Enterprise Search to the next level?'> How can you take your Enterprise Search to the next level? </a> </h2> <div class='post-header'> <div class='published'> <span class='publishdate' itemprop='datePublished'> Friday, July 27, 2007 </span> </div> </div> <div class='post-body'> <div class='post-content' itemprop='articleBody'> <script type='text/template'> <span class="byline-author">Posted by Cyrus Mistry, Enterprise Product Manager</span><br /><br />12,000 employees? 56 offices worldwide? Nearly 100 million documents? Yup - we'd say our enterprise search problem was pretty big... Of course, we were able to get a great discount on a couple powerful Google Search Appliances! :)<br /><br />In fact, we really exploited the power of the Google Search Appliance in many unique and interesting ways so we thought this blog could be a great place to let you in on some of our Intranet search secrets and best practices...<br /><br />To start with, we chose to place a checkbox underneath the search box which allows users to pass their search queries to an alternate front end where we can try neat experiments (like different ways to return the results, new and interesting OneBox implementations, etc.). Since only some percentage checks the box, it gives us a great way to test out new ideas and new technologies before releasing them to the main search results page. For instance, you might want to use this alternate front end to test out a different look-and-feel for your XSLT; you might want to filter out certain domains to see if it improves the results; you might want to try out some new OneBox modules; you might want to turn on/off Query Expansion (word stemming, synonyms, etc.); you might want to try source biasing. In future posts we'll talk about the many ways in which we've used this Next search screen.<br /><br />To add an alternate experimental front end and a checkbox to get to it is not very difficult. <a href="http://groups.google.com/group/Google-Search-Appliance/web/how-to-add-a-checkbox-to-send-queries-to-an-alternate-gsa-front-end">Click here to see the simple 3-step process.</a><br /><br />The screenshot below shows all the tremendous amount of rich information we provide when users even enter just a simple three letter query.<br /><br /><a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiZI6J9Bn1CZmftXg_KK89McWM_Ye9VHsKs465q0A-cQb2xugpKLgb3nXjXyTxml_ahOl9AmvBmWSEnRn7rooqlKIDLA5QHpLqE4Ks95RRaxCKB5vpdXZKtmXLzgSjdJPkymGg6IQWdZu8/s1600-h/Google+Intranet.JPG"><img alt="" border="0" id="BLOGGER_PHOTO_ID_5093016053635915522" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiZI6J9Bn1CZmftXg_KK89McWM_Ye9VHsKs465q0A-cQb2xugpKLgb3nXjXyTxml_ahOl9AmvBmWSEnRn7rooqlKIDLA5QHpLqE4Ks95RRaxCKB5vpdXZKtmXLzgSjdJPkymGg6IQWdZu8/s400/Google+Intranet.JPG" style="margin: 0pt 10px 10px 0pt; float: left; cursor: pointer;" /></a>This is an actual live screenshot (with some data sanitization, of course) showing what users see once they query for 'gfs'. You'll see that, in addition to the highly relevant search results, the user is able to see a variety of useful OneBox implementations such as Googler information and user-created bookmarks, they can segment their search to just tech documents, they can narrow their search even further, or, they can add their own KeyMatch if they didn't find the result they wanted.<br /><br />In upcoming blog posts, we'll talk about how to implement some of these other features. Some of you may choose to follow along with these posts and try out these methods and we encourage it! If you ever have any questions, please feel free to join or write to our Google Search Appliance group at <a href="http://groups.google.com/group/Google-Search-Appliance">http://groups.google.com/group/Google-Search-Appliance</a>.<br /><br />Stay tuned for much more! </script> <noscript> <span class="byline-author">Posted by Cyrus Mistry, Enterprise Product Manager</span><br /><br />12,000 employees? 56 offices worldwide? Nearly 100 million documents? Yup - we'd say our enterprise search problem was pretty big... Of course, we were able to get a great discount on a couple powerful Google Search Appliances! :)<br /><br />In fact, we really exploited the power of the Google Search Appliance in many unique and interesting ways so we thought this blog could be a great place to let you in on some of our Intranet search secrets and best practices...<br /><br />To start with, we chose to place a checkbox underneath the search box which allows users to pass their search queries to an alternate front end where we can try neat experiments (like different ways to return the results, new and interesting OneBox implementations, etc.). Since only some percentage checks the box, it gives us a great way to test out new ideas and new technologies before releasing them to the main search results page. For instance, you might want to use this alternate front end to test out a different look-and-feel for your XSLT; you might want to filter out certain domains to see if it improves the results; you might want to try out some new OneBox modules; you might want to turn on/off Query Expansion (word stemming, synonyms, etc.); you might want to try source biasing. In future posts we'll talk about the many ways in which we've used this Next search screen.<br /><br />To add an alternate experimental front end and a checkbox to get to it is not very difficult. <a href="http://groups.google.com/group/Google-Search-Appliance/web/how-to-add-a-checkbox-to-send-queries-to-an-alternate-gsa-front-end">Click here to see the simple 3-step process.</a><br /><br />The screenshot below shows all the tremendous amount of rich information we provide when users even enter just a simple three letter query.<br /><br /><a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiZI6J9Bn1CZmftXg_KK89McWM_Ye9VHsKs465q0A-cQb2xugpKLgb3nXjXyTxml_ahOl9AmvBmWSEnRn7rooqlKIDLA5QHpLqE4Ks95RRaxCKB5vpdXZKtmXLzgSjdJPkymGg6IQWdZu8/s1600-h/Google+Intranet.JPG"><img alt="" border="0" id="BLOGGER_PHOTO_ID_5093016053635915522" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiZI6J9Bn1CZmftXg_KK89McWM_Ye9VHsKs465q0A-cQb2xugpKLgb3nXjXyTxml_ahOl9AmvBmWSEnRn7rooqlKIDLA5QHpLqE4Ks95RRaxCKB5vpdXZKtmXLzgSjdJPkymGg6IQWdZu8/s400/Google+Intranet.JPG" style="margin: 0pt 10px 10px 0pt; float: left; cursor: pointer;" /></a>This is an actual live screenshot (with some data sanitization, of course) showing what users see once they query for 'gfs'. You'll see that, in addition to the highly relevant search results, the user is able to see a variety of useful OneBox implementations such as Googler information and user-created bookmarks, they can segment their search to just tech documents, they can narrow their search even further, or, they can add their own KeyMatch if they didn't find the result they wanted.<br /><br />In upcoming blog posts, we'll talk about how to implement some of these other features. Some of you may choose to follow along with these posts and try out these methods and we encourage it! If you ever have any questions, please feel free to join or write to our Google Search Appliance group at <a href="http://groups.google.com/group/Google-Search-Appliance">http://groups.google.com/group/Google-Search-Appliance</a>.<br /><br />Stay tuned for much more! </noscript> </div> </div> <div class='share'> <span class='gplus-share social-wrapper' data-href='https://plus.google.com/share?url=https://cloud.googleblog.com/2007/07/how-can-you-take-your-enterprise-search.html?hl=en'> <img alt='Share on Google+' height='24' src='https://www.gstatic.com/images/branding/google_plus/2x/ic_w_post_gplus_black_24dp.png' width='24'/> </span> <span class='twitter-custom social-wrapper' data-href='http://twitter.com/share?text=Official Google Cloud Blog:How can you take your Enterprise Search to the next level?&url=https://cloud.googleblog.com/2007/07/how-can-you-take-your-enterprise-search.html?hl=en&via=gsuite'> <img alt='Share on Twitter' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_twitter_black_24dp.png' width='24'/> </span> <span class='fb-custom social-wrapper' data-href='https://www.facebook.com/sharer.php?u=https://cloud.googleblog.com/2007/07/how-can-you-take-your-enterprise-search.html?hl=en'> <img alt='Share on Facebook' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_facebook_black_24dp.png' width='24'/> </span> </div> <div class='comment-container'> <i class='comment-img material-icons'>  </i> <span class='cmt_count_iframe_holder' data-count='1' data-onclick='' data-post-url='https://cloud.googleblog.com/2007/07/how-can-you-take-your-enterprise-search.html?hl=en' data-url='https://cloud.googleblog.com/2007/07/how-can-you-take-your-enterprise-search.html' style='color: #4184F3;'></span> </div> <div class='post-footer'> <div class='cmt_iframe_holder' data-href='https://cloud.googleblog.com/2007/07/how-can-you-take-your-enterprise-search.html' data-viewtype='FILTERED_POSTMOD'></div> <a href='https://plus.google.com/112374322230920073195' rel='author' style='display:none;'> Google </a> <div class='label-footer'> </div> </div> </div> <div class='post' data-id='5905945991681221613' itemscope='' itemtype='http://schema.org/BlogPosting'> <h2 class='title' itemprop='name'> <a href='https://cloud.googleblog.com/2007/07/google-apps-migration-tools.html?hl=en' itemprop='url' title='Google Apps migration tools'> Google Apps migration tools </a> </h2> <div class='post-header'> <div class='published'> <span class='publishdate' itemprop='datePublished'> Friday, July 27, 2007 </span> </div> </div> <div class='post-body'> <div class='post-content' itemprop='articleBody'> <script type='text/template'> <span class="byline-author">Posted by Scott McMullan, Google Enterprise Partner Team</span><br /><br />In the spirit of celebrating small successes, I want to give a shout out to Google Enterprise Professional partner <a href="http://www.limitnone.com/"><span id="st" name="st" class="">LimitNone</span></a>, who recently passed the 100 customer mark for their <a href="http://www.limitnone.com/products.php" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">gMOVE/gXFER</a> Google Apps migration products.<br /><br />These tools help Microsoft Outlook and Gmail users migrate their data <span style="text-decoration: underline;"></span><a href="//www.google.com/a"></a>to Google Apps, and complement some of the <a href="//www.google.com/enterprise/gallery/apps/migration.html">other migration tools</a> available today, including <a href="//www.google.com/support/a/bin/answer.py?answer=61369&query=migration&amp;topic&type">our own IMAP migration feature</a>.<br /><br />Congrats to the team at LimitNone! </script> <noscript> <span class="byline-author">Posted by Scott McMullan, Google Enterprise Partner Team</span><br /><br />In the spirit of celebrating small successes, I want to give a shout out to Google Enterprise Professional partner <a href="http://www.limitnone.com/"><span id="st" name="st" class="">LimitNone</span></a>, who recently passed the 100 customer mark for their <a href="http://www.limitnone.com/products.php" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">gMOVE/gXFER</a> Google Apps migration products.<br /><br />These tools help Microsoft Outlook and Gmail users migrate their data <span style="text-decoration: underline;"></span><a href="//www.google.com/a"></a>to Google Apps, and complement some of the <a href="//www.google.com/enterprise/gallery/apps/migration.html">other migration tools</a> available today, including <a href="//www.google.com/support/a/bin/answer.py?answer=61369&query=migration&amp;topic&type">our own IMAP migration feature</a>.<br /><br />Congrats to the team at LimitNone! </noscript> </div> </div> <div class='share'> <span class='gplus-share social-wrapper' data-href='https://plus.google.com/share?url=https://cloud.googleblog.com/2007/07/google-apps-migration-tools.html?hl=en'> <img alt='Share on Google+' height='24' src='https://www.gstatic.com/images/branding/google_plus/2x/ic_w_post_gplus_black_24dp.png' width='24'/> </span> <span class='twitter-custom social-wrapper' data-href='http://twitter.com/share?text=Official Google Cloud Blog:Google Apps migration tools&url=https://cloud.googleblog.com/2007/07/google-apps-migration-tools.html?hl=en&via=gsuite'> <img alt='Share on Twitter' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_twitter_black_24dp.png' width='24'/> </span> <span class='fb-custom social-wrapper' data-href='https://www.facebook.com/sharer.php?u=https://cloud.googleblog.com/2007/07/google-apps-migration-tools.html?hl=en'> <img alt='Share on Facebook' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_facebook_black_24dp.png' width='24'/> </span> </div> <div class='comment-container'> <i class='comment-img material-icons'>  </i> <span class='cmt_count_iframe_holder' data-count='1' data-onclick='' data-post-url='https://cloud.googleblog.com/2007/07/google-apps-migration-tools.html?hl=en' data-url='https://cloud.googleblog.com/2007/07/google-apps-migration-tools.html' style='color: #4184F3;'></span> </div> <div class='post-footer'> <div class='cmt_iframe_holder' data-href='https://cloud.googleblog.com/2007/07/google-apps-migration-tools.html' data-viewtype='FILTERED_POSTMOD'></div> <a href='https://plus.google.com/112374322230920073195' rel='author' style='display:none;'> Google </a> <div class='label-footer'> </div> </div> </div> <div class='post' data-id='5838546914233142731' itemscope='' itemtype='http://schema.org/BlogPosting'> <h2 class='title' itemprop='name'> <a href='https://cloud.googleblog.com/2007/07/customer-reactions-to-latest-google.html?hl=en' itemprop='url' title='Customer reactions to the latest Google Earth Enterprise'> Customer reactions to the latest Google Earth Enterprise </a> </h2> <div class='post-header'> <div class='published'> <span class='publishdate' itemprop='datePublished'> Thursday, July 26, 2007 </span> </div> </div> <div class='post-body'> <div class='post-content' itemprop='articleBody'> <script type='text/template'> <span class="byline-author">Posted by David Bercovich, Product Marketing Manager</span><br /><br />We launched the latest version of <a href="http://earth.google.com/earth_enterprise.html">Google Earth Enterprise</a> today, with a number of new features, including the ability to display enterprise search results (from say, the <a href="//www.google.com/enterprise/gsa/index.html">Google Search Appliance</a>) on the globe inside Google Earth. You can read all about it on the <a href="http://google-latlong.blogspot.com/2007/07/newest-google-earth-enterprise.html">Google geo blog</a>.<br /><br />We're very excited to enable customers to easily publish Google Earth Enterprise datasets in a browser, so that employees across the organization can leverage the power of Google Earth. I thought I'd share a little about what our customers are saying:<br /><ul><li>Dell is pleased to take advantage of the new features of Google Earth Enterprise for both marketing and customer support. By visualizing global website traffic at www.dell.com in Google Earth, we are building a stronger sense of community with our internal and external partners through awareness and better visibility around traffic trends and patterns. In addition, our global Enterprise Command Center gains a global view of customer activity at a glance, ensuring optimum responsiveness for customers with Enterprise Silver, Gold and Platinum Plus support. Google Earth gives us the intuitive yet powerful interface to critical business information that we need to manage effectively in today's fast paced business environment.</li></ul><div style="text-align: right;"> - Jamie Wills, vice president of sales and marketing systems, Dell<br /></div><ul><li>Norsk Hydro welcomes Google Earth Enterprise as an innovative tool for our global exploration efforts. With Google Earth's intuitive 3D geo-browsing experience, researchers can visualize data more effectively, allowing us to explore areas of interest more efficiently than ever. Deployed in our Research Centre in Bergen, Norway, the Google Earth Enterprise system is used to synthesize large quantities of global data including high resolution imagery and terrain models and dozens of vector layers that are relevant to Hydro's interests. It's an eye opening experience to see years of accumulated geological and geophysical data appear with just a few clicks.</li></ul><div style="text-align: right;"> - Ole Martinsen, Head of Exploration Research, Norsk Hydro<br /></div><ul><li>Google Earth Enterprise enhances our ability to identify, track and update critical infrastructure throughout Alabama. Our <a href="http://earth.google.com/enterprise/virtual_alabama.html">Virtual Alabama</a> information sharing database is anchored by Google Earth Enterprise. The incorporation of Google Earth Enterprise into the Virtual Alabama model will dramatically improve the speed and accessibility of Virtual Alabama to our user population.</li></ul><div style="text-align: right;"> - Jim Walker, Homeland Security Director, State of Alabama<br /></div><br />We'd love to hear how Google Earth Enterprise is helping your business benefit from geographic information, so please <a href="http://services.google.com/enterprise/ge">let us know</a>. </script> <noscript> <span class="byline-author">Posted by David Bercovich, Product Marketing Manager</span><br /><br />We launched the latest version of <a href="http://earth.google.com/earth_enterprise.html">Google Earth Enterprise</a> today, with a number of new features, including the ability to display enterprise search results (from say, the <a href="//www.google.com/enterprise/gsa/index.html">Google Search Appliance</a>) on the globe inside Google Earth. You can read all about it on the <a href="http://google-latlong.blogspot.com/2007/07/newest-google-earth-enterprise.html">Google geo blog</a>.<br /><br />We're very excited to enable customers to easily publish Google Earth Enterprise datasets in a browser, so that employees across the organization can leverage the power of Google Earth. I thought I'd share a little about what our customers are saying:<br /><ul><li>Dell is pleased to take advantage of the new features of Google Earth Enterprise for both marketing and customer support. By visualizing global website traffic at www.dell.com in Google Earth, we are building a stronger sense of community with our internal and external partners through awareness and better visibility around traffic trends and patterns. In addition, our global Enterprise Command Center gains a global view of customer activity at a glance, ensuring optimum responsiveness for customers with Enterprise Silver, Gold and Platinum Plus support. Google Earth gives us the intuitive yet powerful interface to critical business information that we need to manage effectively in today's fast paced business environment.</li></ul><div style="text-align: right;"> - Jamie Wills, vice president of sales and marketing systems, Dell<br /></div><ul><li>Norsk Hydro welcomes Google Earth Enterprise as an innovative tool for our global exploration efforts. With Google Earth's intuitive 3D geo-browsing experience, researchers can visualize data more effectively, allowing us to explore areas of interest more efficiently than ever. Deployed in our Research Centre in Bergen, Norway, the Google Earth Enterprise system is used to synthesize large quantities of global data including high resolution imagery and terrain models and dozens of vector layers that are relevant to Hydro's interests. It's an eye opening experience to see years of accumulated geological and geophysical data appear with just a few clicks.</li></ul><div style="text-align: right;"> - Ole Martinsen, Head of Exploration Research, Norsk Hydro<br /></div><ul><li>Google Earth Enterprise enhances our ability to identify, track and update critical infrastructure throughout Alabama. Our <a href="http://earth.google.com/enterprise/virtual_alabama.html">Virtual Alabama</a> information sharing database is anchored by Google Earth Enterprise. The incorporation of Google Earth Enterprise into the Virtual Alabama model will dramatically improve the speed and accessibility of Virtual Alabama to our user population.</li></ul><div style="text-align: right;"> - Jim Walker, Homeland Security Director, State of Alabama<br /></div><br />We'd love to hear how Google Earth Enterprise is helping your business benefit from geographic information, so please <a href="http://services.google.com/enterprise/ge">let us know</a>. </noscript> </div> </div> <div class='share'> <span class='gplus-share social-wrapper' data-href='https://plus.google.com/share?url=https://cloud.googleblog.com/2007/07/customer-reactions-to-latest-google.html?hl=en'> <img alt='Share on Google+' height='24' src='https://www.gstatic.com/images/branding/google_plus/2x/ic_w_post_gplus_black_24dp.png' width='24'/> </span> <span class='twitter-custom social-wrapper' data-href='http://twitter.com/share?text=Official Google Cloud Blog:Customer reactions to the latest Google Earth Enterprise&url=https://cloud.googleblog.com/2007/07/customer-reactions-to-latest-google.html?hl=en&via=gsuite'> <img alt='Share on Twitter' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_twitter_black_24dp.png' width='24'/> </span> <span class='fb-custom social-wrapper' data-href='https://www.facebook.com/sharer.php?u=https://cloud.googleblog.com/2007/07/customer-reactions-to-latest-google.html?hl=en'> <img alt='Share on Facebook' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_facebook_black_24dp.png' width='24'/> </span> </div> <div class='comment-container'> <i class='comment-img material-icons'>  </i> <span class='cmt_count_iframe_holder' data-count='0' data-onclick='' data-post-url='https://cloud.googleblog.com/2007/07/customer-reactions-to-latest-google.html?hl=en' data-url='https://cloud.googleblog.com/2007/07/customer-reactions-to-latest-google.html' style='color: #4184F3;'></span> </div> <div class='post-footer'> <div class='cmt_iframe_holder' data-href='https://cloud.googleblog.com/2007/07/customer-reactions-to-latest-google.html' data-viewtype='FILTERED_POSTMOD'></div> <a href='https://plus.google.com/112374322230920073195' rel='author' style='display:none;'> Google </a> <div class='label-footer'> </div> </div> </div> <div class='post' data-id='7050984820518346468' itemscope='' itemtype='http://schema.org/BlogPosting'> <h2 class='title' itemprop='name'> <a href='https://cloud.googleblog.com/2007/07/don-believe-everything-you-read.html?hl=en' itemprop='url' title='Don't believe everything you read'> Don't believe everything you read </a> </h2> <div class='post-header'> <div class='published'> <span class='publishdate' itemprop='datePublished'> Tuesday, July 24, 2007 </span> </div> </div> <div class='post-body'> <div class='post-content' itemprop='articleBody'> <script type='text/template'> <span class="byline-author">Posted by Matthew Glotzbach, Product Management Director, Google Enterprise</span><br /><br />One thing we've all learned from the Internet is that just because you see something in "print," it doesn't mean that's the whole story, or that it's entirely factual. You always need to check the source and make sure it's trustworthy. I was reminded of that point recently when I received a white paper published by Autonomy, one of our enterprise search competitors.<br /><br />The topic of the paper was, oddly enough, Google. Let me first note that I was surprised that the Autonomy marketing folks took the time to write a whole paper (nicely formatted and all) on our enterprise search efforts.<br /><br />That notwithstanding, the more I read, the more concerned I became. The paper would lead a customer or prospect to believe a number of things about Google that are just fundamentally not true. Inaccuracies about our enterprise ranking algorithms, and downright fabrications about our security and access control capabilities. The text is an amalgamation of hearsay and speculation attempting to push customers away from Google and toward their competitive product.<br /><br />I decided the best course of action was to both set the record straight, and remind everyone of a key lesson. So for the record, let me call out some specific points:<br /><br />1. <a title="Relevancy" href="//www.google.com/enterprise/relevancy.html">Relevancy</a>: The paper states that Google "relies on rich linking technology that was built for the Web to determine relevancy." This is false, and it's misleading. Google's enterprise search algorithms rely on hundreds of factors, only one of which is PageRank, to determine the most relevant content within an enterprise. We leverage the work of the largest engineering team focused on search and information retrieval in the world to solve this complex search problem.<br /><br />2. Reach / Aggregation: Autonomy states in their paper that "Non secure web servers can be indexed out of the box but, integrating information from databases, file systems and content management applications into Google is considerably more complex -- and in some cases impossible." Google's appliance can natively reach into all content stores in an enterprise, including web servers, file servers, <a title="databases" href="//www.google.com/enterprise/pdf/feature_database.pdf">databases</a>, <a title="document management systems" href="//www.google.com/enterprise/gsa/content_management.html">document management systems</a>, and <a title="business applications" href="//www.google.com/enterprise/pdf/onebox.pdf">business applications</a>. All of this is offered as out of the box (or, ironically enough in the case of the appliance, "in the box") functionality. You can take a Google Search Appliance or Google Mini from its cardboard box to serving content from file systems and databases in less than 30 minutes. What's the setup time for other enterprise search systems?<br /><br />3. Languages Support: The paper reports that Google's search is "language dependent technology that currently only supports 28 languages." It is true that we have a feature that supports the auto-detection of 28 languages, and if your query was in one of those 28, we'll offer you results in that language. And of course, offer you <span style="font-weight: bold;">all</span> results as well. This is a popular end-user feature on Google.com. However, our indexing and search is by no means restricted to those 28 languages.<br /><br />4. Stemming: Autonomy states that "Google does not provide advanced language support such as stemming." This one is just wrong. A while back we added a query expansion feature which performs the same function as stemming, but just does it smarter. Anybody can do things like taking "park" and make it "parks" -- but in a lot of cases, we've seen that unintelligent stemming actually will make results worse. Drawing off of the intelligence derived from billions of queries, we know that a good solution will detect context, and expand a query like "city park" to also include "public park" but not "city parking." So, whether you want to call what the appliance does "smart stemming" or "Context Sensitive Query Expansion" (the latter being what our marketing team chose) it's a core feature of our product.<br /><br />5. <a title="Security" href="//www.google.com/enterprise/security.html">Security</a>: In perhaps the most egregious statement in the whole document, the paper states that "Google provides open access to most documents -- a potential hazard for businesses needing to keep proprietary information under wraps." From the beginning, we have provided fast, accurate, and SECURE search within the enterprise. Our document-level security and access control capabilities ensure that users only see the content they are allowed to see, without requiring customers to deploy a new security system or undergo complex integrations. Google's appliances are used in the most secure environments including Fortune 500 and Global 1000 companies as well as numerous government agencies.<br /><br />That's it for setting the record straight. I have by no means covered every point, but I think you get the picture. We have been working for more than 5 years with a team dedicated specifically to solving the enterprise search problem, and hold a market leadership position with over 9,000 enterprise search customers. We leverage the work and innovation of the world's largest search company, and deliver that consumer powered innovation to the enterprise. But you don't have to take my word for it: feel free to talk to any one of our thousands of <a title="delighted customers" href="//www.google.com/enterprise/customers.html">delighted customers</a>.<br /><br />And about that lesson: Just because it's printed and looks official, doesn't mean it's accurate. </script> <noscript> <span class="byline-author">Posted by Matthew Glotzbach, Product Management Director, Google Enterprise</span><br /><br />One thing we've all learned from the Internet is that just because you see something in "print," it doesn't mean that's the whole story, or that it's entirely factual. You always need to check the source and make sure it's trustworthy. I was reminded of that point recently when I received a white paper published by Autonomy, one of our enterprise search competitors.<br /><br />The topic of the paper was, oddly enough, Google. Let me first note that I was surprised that the Autonomy marketing folks took the time to write a whole paper (nicely formatted and all) on our enterprise search efforts.<br /><br />That notwithstanding, the more I read, the more concerned I became. The paper would lead a customer or prospect to believe a number of things about Google that are just fundamentally not true. Inaccuracies about our enterprise ranking algorithms, and downright fabrications about our security and access control capabilities. The text is an amalgamation of hearsay and speculation attempting to push customers away from Google and toward their competitive product.<br /><br />I decided the best course of action was to both set the record straight, and remind everyone of a key lesson. So for the record, let me call out some specific points:<br /><br />1. <a title="Relevancy" href="//www.google.com/enterprise/relevancy.html">Relevancy</a>: The paper states that Google "relies on rich linking technology that was built for the Web to determine relevancy." This is false, and it's misleading. Google's enterprise search algorithms rely on hundreds of factors, only one of which is PageRank, to determine the most relevant content within an enterprise. We leverage the work of the largest engineering team focused on search and information retrieval in the world to solve this complex search problem.<br /><br />2. Reach / Aggregation: Autonomy states in their paper that "Non secure web servers can be indexed out of the box but, integrating information from databases, file systems and content management applications into Google is considerably more complex -- and in some cases impossible." Google's appliance can natively reach into all content stores in an enterprise, including web servers, file servers, <a title="databases" href="//www.google.com/enterprise/pdf/feature_database.pdf">databases</a>, <a title="document management systems" href="//www.google.com/enterprise/gsa/content_management.html">document management systems</a>, and <a title="business applications" href="//www.google.com/enterprise/pdf/onebox.pdf">business applications</a>. All of this is offered as out of the box (or, ironically enough in the case of the appliance, "in the box") functionality. You can take a Google Search Appliance or Google Mini from its cardboard box to serving content from file systems and databases in less than 30 minutes. What's the setup time for other enterprise search systems?<br /><br />3. Languages Support: The paper reports that Google's search is "language dependent technology that currently only supports 28 languages." It is true that we have a feature that supports the auto-detection of 28 languages, and if your query was in one of those 28, we'll offer you results in that language. And of course, offer you <span style="font-weight: bold;">all</span> results as well. This is a popular end-user feature on Google.com. However, our indexing and search is by no means restricted to those 28 languages.<br /><br />4. Stemming: Autonomy states that "Google does not provide advanced language support such as stemming." This one is just wrong. A while back we added a query expansion feature which performs the same function as stemming, but just does it smarter. Anybody can do things like taking "park" and make it "parks" -- but in a lot of cases, we've seen that unintelligent stemming actually will make results worse. Drawing off of the intelligence derived from billions of queries, we know that a good solution will detect context, and expand a query like "city park" to also include "public park" but not "city parking." So, whether you want to call what the appliance does "smart stemming" or "Context Sensitive Query Expansion" (the latter being what our marketing team chose) it's a core feature of our product.<br /><br />5. <a title="Security" href="//www.google.com/enterprise/security.html">Security</a>: In perhaps the most egregious statement in the whole document, the paper states that "Google provides open access to most documents -- a potential hazard for businesses needing to keep proprietary information under wraps." From the beginning, we have provided fast, accurate, and SECURE search within the enterprise. Our document-level security and access control capabilities ensure that users only see the content they are allowed to see, without requiring customers to deploy a new security system or undergo complex integrations. Google's appliances are used in the most secure environments including Fortune 500 and Global 1000 companies as well as numerous government agencies.<br /><br />That's it for setting the record straight. I have by no means covered every point, but I think you get the picture. We have been working for more than 5 years with a team dedicated specifically to solving the enterprise search problem, and hold a market leadership position with over 9,000 enterprise search customers. We leverage the work and innovation of the world's largest search company, and deliver that consumer powered innovation to the enterprise. But you don't have to take my word for it: feel free to talk to any one of our thousands of <a title="delighted customers" href="//www.google.com/enterprise/customers.html">delighted customers</a>.<br /><br />And about that lesson: Just because it's printed and looks official, doesn't mean it's accurate. </noscript> </div> </div> <div class='share'> <span class='gplus-share social-wrapper' data-href='https://plus.google.com/share?url=https://cloud.googleblog.com/2007/07/don-believe-everything-you-read.html?hl=en'> <img alt='Share on Google+' height='24' src='https://www.gstatic.com/images/branding/google_plus/2x/ic_w_post_gplus_black_24dp.png' width='24'/> </span> <span class='twitter-custom social-wrapper' data-href='http://twitter.com/share?text=Official Google Cloud Blog:Don't believe everything you read&url=https://cloud.googleblog.com/2007/07/don-believe-everything-you-read.html?hl=en&via=gsuite'> <img alt='Share on Twitter' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_twitter_black_24dp.png' width='24'/> </span> <span class='fb-custom social-wrapper' data-href='https://www.facebook.com/sharer.php?u=https://cloud.googleblog.com/2007/07/don-believe-everything-you-read.html?hl=en'> <img alt='Share on Facebook' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_facebook_black_24dp.png' width='24'/> </span> </div> <div class='comment-container'> <i class='comment-img material-icons'>  </i> <span class='cmt_count_iframe_holder' data-count='1' data-onclick='' data-post-url='https://cloud.googleblog.com/2007/07/don-believe-everything-you-read.html?hl=en' data-url='https://cloud.googleblog.com/2007/07/don-believe-everything-you-read.html' style='color: #4184F3;'></span> </div> <div class='post-footer'> <div class='cmt_iframe_holder' data-href='https://cloud.googleblog.com/2007/07/don-believe-everything-you-read.html' data-viewtype='FILTERED_POSTMOD'></div> <a href='https://plus.google.com/112374322230920073195' rel='author' style='display:none;'> Google </a> <div class='label-footer'> </div> </div> </div> <div class='post' data-id='1677371079912770468' itemscope='' itemtype='http://schema.org/BlogPosting'> <h2 class='title' itemprop='name'> <a href='https://cloud.googleblog.com/2007/07/from-pm-to-you-in-under-hour.html?hl=en' itemprop='url' title='From the PM to you in under an hour'> From the PM to you in under an hour </a> </h2> <div class='post-header'> <div class='published'> <span class='publishdate' itemprop='datePublished'> Monday, July 23, 2007 </span> </div> </div> <div class='post-body'> <div class='post-content' itemprop='articleBody'> <script type='text/template'> <span class="byline-author" style="font-family:arial;">Posted by Kevin Gough, Sr. Product & Marketing Manager </span><br /><br /><span style="font-family:arial;">Nitin </span><span style="font-family:arial;">Mangtani</span><span style="font-family:arial;">, Product Manager for Google Custom Search Business Edition, will be a featured guest on our weekly public site search webinar series. Nitin will be available to answer questions about </span><a style="font-family: arial;" href="//www.google.com/enterprise/csbe/index.html">Google Custom Search</a><span style="font-family:arial;">, our new hosted site search offering, or upcoming cricket Test matches. You can sign up for a session on </span><a style="font-family: arial;" href="https://googleonline.webex.com/mw0302l/mywebex/default.do?siteurl=googleonline&service=6&main_url=%2Fec0507l%2Feventcenter%2Fmainframe.do%3Fmainurl%3Dhttps%253A%252F%252Fgoogleonline.webex.com%252Fec0507l%252Feventcenter%252Fevent%252FeventAction.do%253FtheAction%253Ddetail%2526confViewID%253D193013076%2526siteurl%253Dgoogleonline%26siteurl%3Dgoogleonline">Jul 25 @ 11am PDT</a><span style="font-family:arial;"> or </span><a style="font-family: arial;" href="https://googleonline.webex.com/mw0302l/mywebex/default.do?siteurl=googleonline&service=6&main_url=%2Fec0507l%2Feventcenter%2Fmainframe.do%3Fmainurl%3Dhttps%253A%252F%252Fgoogleonline.webex.com%252Fec0507l%252Feventcenter%252Fevent%252FeventAction.do%253FtheAction%253Ddetail%2526confViewID%253D193013233%2526siteurl%253Dgoogleonline%26siteurl%3Dgoogleonline">Aug 1 @ 11am PDT.</a> </script> <noscript> <span class="byline-author" style="font-family:arial;">Posted by Kevin Gough, Sr. Product & Marketing Manager </span><br /><br /><span style="font-family:arial;">Nitin </span><span style="font-family:arial;">Mangtani</span><span style="font-family:arial;">, Product Manager for Google Custom Search Business Edition, will be a featured guest on our weekly public site search webinar series. Nitin will be available to answer questions about </span><a style="font-family: arial;" href="//www.google.com/enterprise/csbe/index.html">Google Custom Search</a><span style="font-family:arial;">, our new hosted site search offering, or upcoming cricket Test matches. You can sign up for a session on </span><a style="font-family: arial;" href="https://googleonline.webex.com/mw0302l/mywebex/default.do?siteurl=googleonline&service=6&main_url=%2Fec0507l%2Feventcenter%2Fmainframe.do%3Fmainurl%3Dhttps%253A%252F%252Fgoogleonline.webex.com%252Fec0507l%252Feventcenter%252Fevent%252FeventAction.do%253FtheAction%253Ddetail%2526confViewID%253D193013076%2526siteurl%253Dgoogleonline%26siteurl%3Dgoogleonline">Jul 25 @ 11am PDT</a><span style="font-family:arial;"> or </span><a style="font-family: arial;" href="https://googleonline.webex.com/mw0302l/mywebex/default.do?siteurl=googleonline&service=6&main_url=%2Fec0507l%2Feventcenter%2Fmainframe.do%3Fmainurl%3Dhttps%253A%252F%252Fgoogleonline.webex.com%252Fec0507l%252Feventcenter%252Fevent%252FeventAction.do%253FtheAction%253Ddetail%2526confViewID%253D193013233%2526siteurl%253Dgoogleonline%26siteurl%3Dgoogleonline">Aug 1 @ 11am PDT.</a> </noscript> </div> </div> <div class='share'> <span class='gplus-share social-wrapper' data-href='https://plus.google.com/share?url=https://cloud.googleblog.com/2007/07/from-pm-to-you-in-under-hour.html?hl=en'> <img alt='Share on Google+' height='24' src='https://www.gstatic.com/images/branding/google_plus/2x/ic_w_post_gplus_black_24dp.png' width='24'/> </span> <span class='twitter-custom social-wrapper' data-href='http://twitter.com/share?text=Official Google Cloud Blog:From the PM to you in under an hour&url=https://cloud.googleblog.com/2007/07/from-pm-to-you-in-under-hour.html?hl=en&via=gsuite'> <img alt='Share on Twitter' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_twitter_black_24dp.png' width='24'/> </span> <span class='fb-custom social-wrapper' data-href='https://www.facebook.com/sharer.php?u=https://cloud.googleblog.com/2007/07/from-pm-to-you-in-under-hour.html?hl=en'> <img alt='Share on Facebook' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_facebook_black_24dp.png' width='24'/> </span> </div> <div class='comment-container'> <i class='comment-img material-icons'>  </i> <span class='cmt_count_iframe_holder' data-count='0' data-onclick='' data-post-url='https://cloud.googleblog.com/2007/07/from-pm-to-you-in-under-hour.html?hl=en' data-url='https://cloud.googleblog.com/2007/07/from-pm-to-you-in-under-hour.html' style='color: #4184F3;'></span> </div> <div class='post-footer'> <div class='cmt_iframe_holder' data-href='https://cloud.googleblog.com/2007/07/from-pm-to-you-in-under-hour.html' data-viewtype='FILTERED_POSTMOD'></div> <a href='https://plus.google.com/112374322230920073195' rel='author' style='display:none;'> Google </a> <div class='label-footer'> </div> </div> </div> <div class='post' data-id='8875967490127965499' itemscope='' itemtype='http://schema.org/BlogPosting'> <h2 class='title' itemprop='name'> <a href='https://cloud.googleblog.com/2007/07/our-directory-is-your-directory.html?hl=en' itemprop='url' title='Our Directory is Your Directory'> Our Directory is Your Directory </a> </h2> <div class='post-header'> <div class='published'> <span class='publishdate' itemprop='datePublished'> Thursday, July 19, 2007 </span> </div> </div> <div class='post-body'> <div class='post-content' itemprop='articleBody'> <script type='text/template'> <span class="byline-author">Posted by Bob <span class="blsp-spelling-error" id="SPELLING_ERROR_0">Purvy</span> & Robert <span class="blsp-spelling-error" id="SPELLING_ERROR_1">Escorcio</span>, Google Engineers</span><br /><br />From the very beginning, we've recognized that, in order for customers to get the most out of Google Apps, they will want to enjoy the Apps but not rip out their infrastructure to do so. As a result, we've tried to have open <span class="blsp-spelling-error" id="SPELLING_ERROR_2">APIs</span> to our applications and to Google Apps administration. One key area is corporate directories, and most companies already manage their users through their <span class="blsp-spelling-error" id="SPELLING_ERROR_3">LDAP</span> or equivalent directory service.<br /><br />To give customers a jump start in migrating and synchronizing users from their <span class="blsp-spelling-error" id="SPELLING_ERROR_4">LDAP</span> directory, we've created an <a href="http://code.google.com/p/google-apps-for-your-domain-ldap-sync/"><span class="blsp-spelling-error" id="SPELLING_ERROR_5">LDAP</span> synchronization tool</a> that we are releasing on <a href="http://code.google.com/" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">code.google.com</a>. However, while many companies have an <span class="blsp-spelling-error" id="SPELLING_ERROR_6">LDAP</span> directory, they often use it in different ways. Because of this, we've decided to release this into open source, so many developers can improve and adapt the tool to their own needs. The tool is written in Python, and uses the Google Apps User Provisioning <span class="blsp-spelling-error" id="SPELLING_ERROR_7">API</span> to create, delete, and suspend users.<br /><br />Best of all, we eat our own <span class="blsp-spelling-error" id="SPELLING_ERROR_8">dogfood</span>, and we've used this tool here at Google to synchronize with our own <span class="blsp-spelling-error" id="SPELLING_ERROR_9">LDAP</span> directory. We run our own business on Google Apps, and we want other companies to benefit from this effort.<br /><br />We hope to see a thousands flowers bloom, and look forward to other developers adding to and morphing the tool for their own needs. You can find the project at: <a href="http://code.google.com/p/google-apps-for-your-domain-ldap-sync/">http://code.google.com/p/google-apps-for-your-domain-ldap-sync/</a> </script> <noscript> <span class="byline-author">Posted by Bob <span class="blsp-spelling-error" id="SPELLING_ERROR_0">Purvy</span> & Robert <span class="blsp-spelling-error" id="SPELLING_ERROR_1">Escorcio</span>, Google Engineers</span><br /><br />From the very beginning, we've recognized that, in order for customers to get the most out of Google Apps, they will want to enjoy the Apps but not rip out their infrastructure to do so. As a result, we've tried to have open <span class="blsp-spelling-error" id="SPELLING_ERROR_2">APIs</span> to our applications and to Google Apps administration. One key area is corporate directories, and most companies already manage their users through their <span class="blsp-spelling-error" id="SPELLING_ERROR_3">LDAP</span> or equivalent directory service.<br /><br />To give customers a jump start in migrating and synchronizing users from their <span class="blsp-spelling-error" id="SPELLING_ERROR_4">LDAP</span> directory, we've created an <a href="http://code.google.com/p/google-apps-for-your-domain-ldap-sync/"><span class="blsp-spelling-error" id="SPELLING_ERROR_5">LDAP</span> synchronization tool</a> that we are releasing on <a href="http://code.google.com/" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">code.google.com</a>. However, while many companies have an <span class="blsp-spelling-error" id="SPELLING_ERROR_6">LDAP</span> directory, they often use it in different ways. Because of this, we've decided to release this into open source, so many developers can improve and adapt the tool to their own needs. The tool is written in Python, and uses the Google Apps User Provisioning <span class="blsp-spelling-error" id="SPELLING_ERROR_7">API</span> to create, delete, and suspend users.<br /><br />Best of all, we eat our own <span class="blsp-spelling-error" id="SPELLING_ERROR_8">dogfood</span>, and we've used this tool here at Google to synchronize with our own <span class="blsp-spelling-error" id="SPELLING_ERROR_9">LDAP</span> directory. We run our own business on Google Apps, and we want other companies to benefit from this effort.<br /><br />We hope to see a thousands flowers bloom, and look forward to other developers adding to and morphing the tool for their own needs. You can find the project at: <a href="http://code.google.com/p/google-apps-for-your-domain-ldap-sync/">http://code.google.com/p/google-apps-for-your-domain-ldap-sync/</a> </noscript> </div> </div> <div class='share'> <span class='gplus-share social-wrapper' data-href='https://plus.google.com/share?url=https://cloud.googleblog.com/2007/07/our-directory-is-your-directory.html?hl=en'> <img alt='Share on Google+' height='24' src='https://www.gstatic.com/images/branding/google_plus/2x/ic_w_post_gplus_black_24dp.png' width='24'/> </span> <span class='twitter-custom social-wrapper' data-href='http://twitter.com/share?text=Official Google Cloud Blog:Our Directory is Your Directory&url=https://cloud.googleblog.com/2007/07/our-directory-is-your-directory.html?hl=en&via=gsuite'> <img alt='Share on Twitter' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_twitter_black_24dp.png' width='24'/> </span> <span class='fb-custom social-wrapper' data-href='https://www.facebook.com/sharer.php?u=https://cloud.googleblog.com/2007/07/our-directory-is-your-directory.html?hl=en'> <img alt='Share on Facebook' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_facebook_black_24dp.png' width='24'/> </span> </div> <div class='comment-container'> <i class='comment-img material-icons'>  </i> <span class='cmt_count_iframe_holder' data-count='0' data-onclick='' data-post-url='https://cloud.googleblog.com/2007/07/our-directory-is-your-directory.html?hl=en' data-url='https://cloud.googleblog.com/2007/07/our-directory-is-your-directory.html' style='color: #4184F3;'></span> </div> <div class='post-footer'> <div class='cmt_iframe_holder' data-href='https://cloud.googleblog.com/2007/07/our-directory-is-your-directory.html' data-viewtype='FILTERED_POSTMOD'></div> <a href='https://plus.google.com/112374322230920073195' rel='author' style='display:none;'> Google </a> <div class='label-footer'> </div> </div> </div> <div class='post' data-id='3880881462162616031' itemscope='' itemtype='http://schema.org/BlogPosting'> <h2 class='title' itemprop='name'> <a href='https://cloud.googleblog.com/2007/07/making-website-search-work-for-you.html?hl=en' itemprop='url' title='Making website search work for you'> Making website search work for you </a> </h2> <div class='post-header'> <div class='published'> <span class='publishdate' itemprop='datePublished'> Tuesday, July 17, 2007 </span> </div> </div> <div class='post-body'> <div class='post-content' itemprop='articleBody'> <script type='text/template'> <span class="byline-author">Posted by Nitin Mangtani, Product Manager for Enterprise Search</span><br /><br />In our nearly six years in <a href="//www.google.com/enterprise/enterprise_search.html">enterprise search</a>, we’ve always looked to develop offerings that would help businesses of all sizes find and share the right information with their employees, customers and target audiences when they needed it. Today, we’re building on this heritage by announcing our newest solution for enterprise public website search: <a href="//www.google.com/enterprise/csbe/">Custom Search Business Edition</a> (CSBE).<br /><br />CSBE builds on the Google <a href="//www.google.com/coop/cse/">Custom Search Engine</a> -- a hosted search solution introduced last October that allows organizations to create a website search engine and search results that are tailored to their point of view. Since our launch, businesses have asked for increased flexibility and support. We're addressing these needs with CSBE. Businesses that want further control over results presentation and integration with their website can obtain results through XML. Businesses now have the option to turn off ads and can have further control over branding. In addition, CSBE provides options for email and phone support. You can sign up for CSBE starting at $100 per year for searching up to 5,000 pages.<br /><br />We think this addition to our enterprise suite of search tools will be just the thing for the millions of businesses lacking the technical resources to set up search for their websites. We also expect Business Edition to offer a much-needed boost to site owners whose entire company depends on their ability to guide visitors to the right information about their company and its offerings as quickly and efficiently as possible.<br /><br /><a href="//www.google.com/enterprise/csbe/">Here's how to obtain CSBE for your business.</a> </script> <noscript> <span class="byline-author">Posted by Nitin Mangtani, Product Manager for Enterprise Search</span><br /><br />In our nearly six years in <a href="//www.google.com/enterprise/enterprise_search.html">enterprise search</a>, we’ve always looked to develop offerings that would help businesses of all sizes find and share the right information with their employees, customers and target audiences when they needed it. Today, we’re building on this heritage by announcing our newest solution for enterprise public website search: <a href="//www.google.com/enterprise/csbe/">Custom Search Business Edition</a> (CSBE).<br /><br />CSBE builds on the Google <a href="//www.google.com/coop/cse/">Custom Search Engine</a> -- a hosted search solution introduced last October that allows organizations to create a website search engine and search results that are tailored to their point of view. Since our launch, businesses have asked for increased flexibility and support. We're addressing these needs with CSBE. Businesses that want further control over results presentation and integration with their website can obtain results through XML. Businesses now have the option to turn off ads and can have further control over branding. In addition, CSBE provides options for email and phone support. You can sign up for CSBE starting at $100 per year for searching up to 5,000 pages.<br /><br />We think this addition to our enterprise suite of search tools will be just the thing for the millions of businesses lacking the technical resources to set up search for their websites. We also expect Business Edition to offer a much-needed boost to site owners whose entire company depends on their ability to guide visitors to the right information about their company and its offerings as quickly and efficiently as possible.<br /><br /><a href="//www.google.com/enterprise/csbe/">Here's how to obtain CSBE for your business.</a> </noscript> </div> </div> <div class='share'> <span class='gplus-share social-wrapper' data-href='https://plus.google.com/share?url=https://cloud.googleblog.com/2007/07/making-website-search-work-for-you.html?hl=en'> <img alt='Share on Google+' height='24' src='https://www.gstatic.com/images/branding/google_plus/2x/ic_w_post_gplus_black_24dp.png' width='24'/> </span> <span class='twitter-custom social-wrapper' data-href='http://twitter.com/share?text=Official Google Cloud Blog:Making website search work for you&url=https://cloud.googleblog.com/2007/07/making-website-search-work-for-you.html?hl=en&via=gsuite'> <img alt='Share on Twitter' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_twitter_black_24dp.png' width='24'/> </span> <span class='fb-custom social-wrapper' data-href='https://www.facebook.com/sharer.php?u=https://cloud.googleblog.com/2007/07/making-website-search-work-for-you.html?hl=en'> <img alt='Share on Facebook' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_facebook_black_24dp.png' width='24'/> </span> </div> <div class='comment-container'> <i class='comment-img material-icons'>  </i> <span class='cmt_count_iframe_holder' data-count='1' data-onclick='' data-post-url='https://cloud.googleblog.com/2007/07/making-website-search-work-for-you.html?hl=en' data-url='https://cloud.googleblog.com/2007/07/making-website-search-work-for-you.html' style='color: #4184F3;'></span> </div> <div class='post-footer'> <div class='cmt_iframe_holder' data-href='https://cloud.googleblog.com/2007/07/making-website-search-work-for-you.html' data-viewtype='FILTERED_POSTMOD'></div> <a href='https://plus.google.com/112374322230920073195' rel='author' style='display:none;'> Google </a> <div class='label-footer'> </div> </div> </div> <div class='post' data-id='5301636751225019996' itemscope='' itemtype='http://schema.org/BlogPosting'> <h2 class='title' itemprop='name'> <a href='https://cloud.googleblog.com/2007/07/easier-it-for-nonprofits.html?hl=en' itemprop='url' title='Easier IT for nonprofits'> Easier IT for nonprofits </a> </h2> <div class='post-header'> <div class='published'> <span class='publishdate' itemprop='datePublished'> Thursday, July 12, 2007 </span> </div> </div> <div class='post-body'> <div class='post-content' itemprop='articleBody'> <script type='text/template'> <span class="byline-author">Posted by Jens Scheffler, Software Engineer, Google Apps Team</span><br /><br />Since we <a title="first launched" href="//www.google.com/intl/en/press/pressrel/gafyd.html" target="_blank">first launched</a> it in August 2006, Google Apps has become one of our most flexible offerings. It's helping to meet the needs of <a title="family domains" href="//www.google.com/a/org" target="_blank">family domains</a>, <a title="http://www.google.com/intl/en/press/pressrel/google_apps.html" href="//www.google.com/intl/en/press/pressrel/google_apps.html">businesses</a> of all sizes, <a title="http://www.google.com/a/partners/" href="http://googleblog.blogspot.com/2007/05/google-apps-partner-edition.html" target="_blank">Internet Service Providers</a> and universities. Starting today, we're extending the <a title="http://www.google.com/a/edu/" href="//www.google.com/a/npo/" target="_blank">Education Edition</a> of Google Apps to registered nonprofits.<br /><br />We're excited about this development not only because nonprofits, like universities, can benefit from access to powerful technology tools that don't strain overburdened budgets, but because we believe our technologies should promote as much of a positive impact in the non-commercial world as we hope they do for commercial enterprises.<br /><br />In addition to the hosted suite of communication and collaboration tools such as email, calendaring, and online document-sharing -- available for free through Google Apps Standard Edition -- nonprofits can now access additional product and support offerings available to universities at no additional cost, including:<br /><br /><ul><li>Email migration tools to help transfer existing inboxes to Google Apps </li><li>24/7 assistance, including phone support for critical issues </li><li>Extensibility APIs to integrate with existing IT systems </li></ul><br />Many nonprofits including the <a title="Nonprofit Technology Network" href="http://nten.org/">Nonprofit Technology Network</a>, <a title="Mercy Corps" href="http://www.mercycorps.org/">Mercy Corps</a>, <a title="Idealist.org" href="http://www.idealist.org/">Idealist.org</a>, and the <a title="East Bay Community Recovery Project" href="http://www.ebcrp.org/">East Bay Community Recovery Project</a> have already moved their IT infrastructure over to Google Apps with <a title="positive results" href="//www.google.com/a/help/intl/en/admins/customers.html#gov" target="_blank">positive results</a>. Ltech Consulting, one of Google's Enterprise Professionals, has even begun offering <a title="discounted Google Apps services" href="http://www.ltech.com/Google-Apps-for-NPO.aspx">discounted Google Apps services</a> to nonprofit groups.<br /><br />We couldn't be happier about enabling a wide range of nonprofits to carry out their incredibly important work. To find out more or sign up, visit<a href="//www.google.com/a/npo"> www.google.com/a/npo</a>. </script> <noscript> <span class="byline-author">Posted by Jens Scheffler, Software Engineer, Google Apps Team</span><br /><br />Since we <a title="first launched" href="//www.google.com/intl/en/press/pressrel/gafyd.html" target="_blank">first launched</a> it in August 2006, Google Apps has become one of our most flexible offerings. It's helping to meet the needs of <a title="family domains" href="//www.google.com/a/org" target="_blank">family domains</a>, <a title="http://www.google.com/intl/en/press/pressrel/google_apps.html" href="//www.google.com/intl/en/press/pressrel/google_apps.html">businesses</a> of all sizes, <a title="http://www.google.com/a/partners/" href="http://googleblog.blogspot.com/2007/05/google-apps-partner-edition.html" target="_blank">Internet Service Providers</a> and universities. Starting today, we're extending the <a title="http://www.google.com/a/edu/" href="//www.google.com/a/npo/" target="_blank">Education Edition</a> of Google Apps to registered nonprofits.<br /><br />We're excited about this development not only because nonprofits, like universities, can benefit from access to powerful technology tools that don't strain overburdened budgets, but because we believe our technologies should promote as much of a positive impact in the non-commercial world as we hope they do for commercial enterprises.<br /><br />In addition to the hosted suite of communication and collaboration tools such as email, calendaring, and online document-sharing -- available for free through Google Apps Standard Edition -- nonprofits can now access additional product and support offerings available to universities at no additional cost, including:<br /><br /><ul><li>Email migration tools to help transfer existing inboxes to Google Apps </li><li>24/7 assistance, including phone support for critical issues </li><li>Extensibility APIs to integrate with existing IT systems </li></ul><br />Many nonprofits including the <a title="Nonprofit Technology Network" href="http://nten.org/">Nonprofit Technology Network</a>, <a title="Mercy Corps" href="http://www.mercycorps.org/">Mercy Corps</a>, <a title="Idealist.org" href="http://www.idealist.org/">Idealist.org</a>, and the <a title="East Bay Community Recovery Project" href="http://www.ebcrp.org/">East Bay Community Recovery Project</a> have already moved their IT infrastructure over to Google Apps with <a title="positive results" href="//www.google.com/a/help/intl/en/admins/customers.html#gov" target="_blank">positive results</a>. Ltech Consulting, one of Google's Enterprise Professionals, has even begun offering <a title="discounted Google Apps services" href="http://www.ltech.com/Google-Apps-for-NPO.aspx">discounted Google Apps services</a> to nonprofit groups.<br /><br />We couldn't be happier about enabling a wide range of nonprofits to carry out their incredibly important work. 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for Work </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Apps%20Marketplace?hl=en'> Google Apps Marketplace </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Apps%20Reseller?hl=en'> Google Apps Reseller </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Apps%20Script?hl=en'> Google Apps Script </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Apps%20Vault?hl=en'> Google Apps Vault </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20BigQuery?hl=en'> Google BigQuery </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Calendar?hl=en'> Google Calendar </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Calendar%20app?hl=en'> Google Calendar app </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Certified%20Teachers?hl=en'> Google Certified Teachers </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Chrome?hl=en'> Google Chrome </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Chromebases?hl=en'> Google Chromebases </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Classroom?hl=en'> Google Classroom </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Cloud%20Datastore?hl=en'> Google Cloud Datastore </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Cloud%20DNS?hl=en'> Google Cloud DNS </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Cloud%20Platform?hl=en'> Google Cloud Platform </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/google%20cloud%20storage?hl=en'> google cloud storage </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Cloud%20Vision%20API?hl=en'> Google Cloud Vision API </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/google%20commerce%20search?hl=en'> google commerce search </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Compute%20Engine?hl=en'> Google Compute Engine </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Doc?hl=en'> Google Doc </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Docs?hl=en'> Google Docs </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Domains?hl=en'> Google Domains </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Draw?hl=en'> Google Draw </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Drive?hl=en'> Google Drive </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Drive%20for%20Work?hl=en'> Google Drive for Work </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Earth?hl=en'> Google Earth </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Earth%20Engine?hl=en'> Google Earth Engine </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Earth%20Enterprise?hl=en'> Google Earth Enterprise </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Earth%20Images?hl=en'> Google Earth Images </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Earth%20Pro?hl=en'> Google Earth Pro </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Email%20Security%20and%20Archiving?hl=en'> Google Email Security and Archiving </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Enterprise?hl=en'> Google Enterprise </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Enterprise%20Search?hl=en'> Google Enterprise Search </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Expeditions?hl=en'> Google Expeditions </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20for%20Education?hl=en'> Google for Education </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20for%20Education%20Partner%20Program?hl=en'> Google for Education Partner Program </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20for%20Education%20Training%20Center?hl=en'> Google for Education Training Center </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20for%20Entrepreneurs?hl=en'> Google for Entrepreneurs </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20for%20Work?hl=en'> Google for Work </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20for%20Work%20and%20Google%20for%20Education%20Partner%20Program?hl=en'> Google for Work and Google for Education Partner Program </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20for%20Work%20partner%20program?hl=en'> Google for Work partner program </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Forms?hl=en'> Google Forms </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Green?hl=en'> Google Green </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/google%20groups?hl=en'> google groups </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Hangout?hl=en'> Google Hangout </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Hangouts?hl=en'> Google Hangouts </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20I%2FO?hl=en'> Google I/O </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Keep?hl=en'> Google Keep </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Maps?hl=en'> Google Maps </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Maps%20API?hl=en'> Google Maps API </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Maps%20APIs?hl=en'> Google Maps APIs </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Maps%20Coordinate?hl=en'> Google Maps Coordinate </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Maps%20Engine?hl=en'> Google Maps Engine </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Maps%20Engine%20Pro?hl=en'> Google Maps Engine Pro </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Maps%20Engine%20public%20data%20program?hl=en'> Google Maps Engine public data program </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Maps%20for%20Business?hl=en'> Google Maps for Business </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Maps%20for%20Work?hl=en'> Google Maps for Work </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Maps%20Gallery?hl=en'> Google Maps Gallery </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Maps%20Tracks%20API?hl=en'> Google Maps Tracks API </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Message%20Continuity?hl=en'> Google Message Continuity </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/google%20message%20security?hl=en'> google message security </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Mobile%20Device%20Management?hl=en'> Google Mobile Device Management </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20My%20Maps?hl=en'> Google My Maps </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20My%20Maps%20Pro?hl=en'> Google My Maps Pro </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Places%20API?hl=en'> Google Places API </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Play?hl=en'> Google Play </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/google%20play%20for%20education?hl=en'> google play for education </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Prediction%20API?hl=en'> Google Prediction API </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Research%20tool?hl=en'> Google Research tool </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Science%20Fair?hl=en'> Google Science Fair </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Search%20Appliance?hl=en'> Google Search Appliance </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Security%20Key?hl=en'> Google Security Key </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Sheets?hl=en'> Google Sheets </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Site%20Search?hl=en'> Google Site Search </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/google%20sites?hl=en'> google sites </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Slides%20API?hl=en'> Google Slides API </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Smart%20Lock?hl=en'> Google Smart Lock </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20spreadsheets?hl=en'> Google spreadsheets </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Springboard?hl=en'> Google Springboard </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/google%20storage?hl=en'> google storage </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Storage%20for%20Developers?hl=en'> Google Storage for Developers </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Translate?hl=en'> Google Translate </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Vault?hl=en'> Google Vault </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Video?hl=en'> Google Video </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Wave?hl=en'> Google Wave </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/google%2B?hl=en'> google+ </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%2B%20api?hl=en'> Google+ api </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%2B%20Communities?hl=en'> Google+ Communities </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/googlenew?hl=en'> googlenew </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/government?hl=en'> government </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/GSA?hl=en'> GSA </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/GSA%207.0?hl=en'> GSA 7.0 </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/GSA%20for%20Commerce?hl=en'> GSA for Commerce </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/guest%20post?hl=en'> guest post </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/HALO%20Trust?hl=en'> HALO Trust </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Hangout%20on%20Air?hl=en'> Hangout on Air </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Hangouts%20on%20Air?hl=en'> Hangouts on Air </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/HEAT?hl=en'> HEAT </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/hints%20and%20tips?hl=en'> hints and tips </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/HIPAA?hl=en'> HIPAA </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Inbox?hl=en'> Inbox </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Inbox%20by%20Gmail?hl=en'> Inbox by Gmail </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/innovation?hl=en'> innovation </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/international%20trade?hl=en'> international trade </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Internet%20Explorer?hl=en'> Internet Explorer </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/intranet?hl=en'> intranet </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/io2011?hl=en'> io2011 </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/iOS?hl=en'> iOS </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/iPad?hl=en'> iPad </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/IT?hl=en'> IT </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/K-12?hl=en'> K-12 </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Kubernetes?hl=en'> Kubernetes </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/large%20business?hl=en'> large business </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/MAM?hl=en'> MAM </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/manufacturing?hl=en'> manufacturing </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Mapping%20a%20better%20world?hl=en'> Mapping a better world </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/marketplace?hl=en'> marketplace </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/marketplace%20highlights?hl=en'> marketplace highlights </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/mashups?hl=en'> mashups </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/MCCs?hl=en'> MCCs </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/MDM?hl=en'> MDM </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/medium%20business?hl=en'> medium business </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/migration?hl=en'> migration </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/mobile?hl=en'> mobile </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/mobile%20management?hl=en'> mobile management </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/model%20contract%20clauses?hl=en'> model contract clauses </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/moms?hl=en'> moms </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Mother%27s%20Day?hl=en'> Mother's Day </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/mpstaffpick?hl=en'> mpstaffpick </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/MyHEAT?hl=en'> MyHEAT </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/NAVMAN?hl=en'> NAVMAN </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/new%20features?hl=en'> new features </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/news?hl=en'> news </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Niagara%20International%20Transportation%20Technology%20Coalition?hl=en'> Niagara International Transportation Technology Coalition </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/non-profit?hl=en'> non-profit </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/noteworthy?hl=en'> noteworthy </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/offline?hl=en'> offline </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/OpenID%20Connect?hl=en'> OpenID Connect </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Parters?hl=en'> Parters </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/partner?hl=en'> partner </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Partner%20Showcase?hl=en'> Partner Showcase </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/partners?hl=en'> partners </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Place%20Summaries?hl=en'> Place Summaries </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Postini?hl=en'> Postini </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/privacy?hl=en'> privacy </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/product%20ideas?hl=en'> product ideas </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/productivity?hl=en'> productivity </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Quickoffice?hl=en'> Quickoffice </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Receptionist%27s%20Day?hl=en'> Receptionist's Day </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/reports?hl=en'> reports </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Reseller?hl=en'> Reseller </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/retail?hl=en'> retail </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/RSA?hl=en'> RSA </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Safer%20Internet%20Day?hl=en'> Safer Internet Day </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/SBW2013?hl=en'> SBW2013 </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/SBW2014?hl=en'> SBW2014 </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/sbweek?hl=en'> sbweek </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/SCCs?hl=en'> SCCs </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Search?hl=en'> Search </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Security?hl=en'> Security </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Security%20Key?hl=en'> Security Key </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/small%20business?hl=en'> small business </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Small%20Business%20Week?hl=en'> Small Business Week </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Small%20businesses?hl=en'> Small businesses </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/SMB?hl=en'> SMB </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/spam%20and%20security%20trends?hl=en'> spam and security trends </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Startups?hl=en'> Startups </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/success%20story?hl=en'> success story </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/support?hl=en'> support </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/switch?hl=en'> switch </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/System%20Admin?hl=en'> System Admin </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/T%20Dispatch?hl=en'> T Dispatch </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Teamwork%202015?hl=en'> Teamwork 2015 </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Thanksgiving?hl=en'> Thanksgiving </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Transport%20and%20Logistics?hl=en'> Transport and Logistics </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Trust?hl=en'> Trust </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/UK?hl=en'> UK </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/university?hl=en'> university </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/University%20of%20Calgary?hl=en'> University of Calgary </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Updates?hl=en'> Updates </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/utilities?hl=en'> utilities </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Veteran%20Owned%20Businesses?hl=en'> Veteran Owned Businesses </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Veterans%20Day?hl=en'> Veterans Day </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Veterans%20Day%202013?hl=en'> Veterans Day 2013 </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Veterans%20Day%202014?hl=en'> Veterans Day 2014 </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/viewpoint?hl=en'> viewpoint </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/VNX?hl=en'> VNX </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/wallet?hl=en'> wallet </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/webinar?hl=en'> webinar </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/webmaster?hl=en'> webmaster </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Winter?hl=en'> Winter </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/women%20in%20tech?hl=en'> women in tech </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Women%27s%20History%20Month?hl=en'> Women's History Month </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Work%20Resolutions?hl=en'> Work Resolutions </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/World%20Bank?hl=en'> World Bank </a> </li> </ul> <div class='clear'></div> </div> </div><div class='widget BlogArchive' data-version='1' id='BlogArchive1'> <div class='tab'> <i class='material-icons icon'>  </i> <h2> Archive </h2> <i class='material-icons arrow'>  </i> </div> <div class='widget-content'> <div id='ArchiveList'> <div id='BlogArchive1_ArchiveList'> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class='intervalToggle'> <span class='new-toggle' href='javascript:void(0)'> <i class='material-icons arrow'>  </i> </span> <a class='toggle' href='javascript:void(0)' style='display: none'> <span class='zippy'> <i class='material-icons'>  </i>   </span> </a> <a class='post-count-link' href='https://cloud.googleblog.com/2016/?hl=en'> 2016 </a> </div> <div class='items'> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2016/10/?hl=en'> October </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2016/09/?hl=en'> September </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2016/08/?hl=en'> August </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2016/07/?hl=en'> July </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2016/06/?hl=en'> June </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2016/05/?hl=en'> May </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2016/04/?hl=en'> April </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2016/03/?hl=en'> March </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2016/02/?hl=en'> February </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2016/01/?hl=en'> January </a> </div> <div class='items'> </div> </li> </ul> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class='intervalToggle'> <span class='new-toggle' href='javascript:void(0)'> <i class='material-icons arrow'>  </i> </span> <a class='toggle' href='javascript:void(0)' style='display: none'> <span class='zippy'> <i class='material-icons'>  </i>   </span> </a> <a class='post-count-link' href='https://cloud.googleblog.com/2015/?hl=en'> 2015 </a> </div> <div class='items'> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2015/12/?hl=en'> December </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2015/11/?hl=en'> November </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2015/10/?hl=en'> October </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2015/09/?hl=en'> September </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2015/08/?hl=en'> August </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2015/07/?hl=en'> July </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2015/06/?hl=en'> June </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2015/05/?hl=en'> May </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2015/04/?hl=en'> April </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2015/03/?hl=en'> March </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2015/02/?hl=en'> February </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2015/01/?hl=en'> January </a> </div> <div class='items'> </div> </li> </ul> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class='intervalToggle'> <span class='new-toggle' href='javascript:void(0)'> <i class='material-icons arrow'>  </i> </span> <a class='toggle' href='javascript:void(0)' style='display: none'> <span class='zippy'> <i class='material-icons'>  </i>   </span> </a> <a class='post-count-link' href='https://cloud.googleblog.com/2014/?hl=en'> 2014 </a> </div> <div class='items'> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2014/12/?hl=en'> December </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2014/11/?hl=en'> November </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2014/10/?hl=en'> October </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2014/09/?hl=en'> September </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2014/08/?hl=en'> August </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2014/07/?hl=en'> July </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2014/06/?hl=en'> June </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2014/05/?hl=en'> May </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2014/04/?hl=en'> April </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2014/03/?hl=en'> March </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2014/02/?hl=en'> February </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2014/01/?hl=en'> January </a> </div> <div class='items'> </div> </li> </ul> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class='intervalToggle'> <span class='new-toggle' href='javascript:void(0)'> <i class='material-icons arrow'>  </i> </span> <a class='toggle' href='javascript:void(0)' style='display: none'> <span class='zippy'> <i class='material-icons'>  </i>   </span> </a> <a class='post-count-link' href='https://cloud.googleblog.com/2013/?hl=en'> 2013 </a> </div> <div class='items'> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2013/12/?hl=en'> December </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2013/11/?hl=en'> November </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2013/10/?hl=en'> October </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2013/09/?hl=en'> September </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2013/08/?hl=en'> August </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2013/07/?hl=en'> July </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2013/06/?hl=en'> June </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2013/05/?hl=en'> May </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2013/04/?hl=en'> April </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2013/03/?hl=en'> March </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2013/02/?hl=en'> February </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2013/01/?hl=en'> January </a> </div> <div class='items'> </div> </li> </ul> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class='intervalToggle'> <span class='new-toggle' href='javascript:void(0)'> <i class='material-icons arrow'>  </i> </span> <a class='toggle' href='javascript:void(0)' style='display: none'> <span class='zippy'> <i class='material-icons'>  </i>   </span> </a> <a class='post-count-link' href='https://cloud.googleblog.com/2012/?hl=en'> 2012 </a> </div> <div class='items'> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2012/12/?hl=en'> December </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2012/11/?hl=en'> November </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2012/10/?hl=en'> October </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2012/09/?hl=en'> September </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2012/08/?hl=en'> August </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2012/07/?hl=en'> July </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2012/06/?hl=en'> June </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2012/05/?hl=en'> May </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2012/04/?hl=en'> April </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2012/03/?hl=en'> March </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2012/02/?hl=en'> February </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2012/01/?hl=en'> January </a> </div> <div class='items'> </div> </li> </ul> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class='intervalToggle'> <span class='new-toggle' href='javascript:void(0)'> <i class='material-icons arrow'>  </i> </span> <a class='toggle' href='javascript:void(0)' style='display: none'> <span class='zippy'> <i class='material-icons'>  </i>   </span> </a> <a class='post-count-link' href='https://cloud.googleblog.com/2011/?hl=en'> 2011 </a> </div> <div class='items'> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2011/12/?hl=en'> December </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2011/11/?hl=en'> November </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2011/10/?hl=en'> October </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2011/09/?hl=en'> September </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2011/08/?hl=en'> August </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2011/07/?hl=en'> July </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2011/06/?hl=en'> June </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2011/05/?hl=en'> May </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2011/04/?hl=en'> April </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2011/03/?hl=en'> March </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2011/02/?hl=en'> February </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2011/01/?hl=en'> January </a> </div> <div class='items'> </div> </li> </ul> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class='intervalToggle'> <span class='new-toggle' href='javascript:void(0)'> <i class='material-icons arrow'>  </i> </span> <a class='toggle' href='javascript:void(0)' style='display: none'> <span class='zippy'> <i class='material-icons'>  </i>   </span> </a> <a class='post-count-link' href='https://cloud.googleblog.com/2010/?hl=en'> 2010 </a> </div> <div class='items'> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2010/12/?hl=en'> December </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2010/11/?hl=en'> November </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2010/10/?hl=en'> October </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2010/09/?hl=en'> September </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2010/08/?hl=en'> August </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2010/07/?hl=en'> July </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2010/06/?hl=en'> June </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2010/05/?hl=en'> May </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2010/04/?hl=en'> April </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2010/03/?hl=en'> March </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2010/02/?hl=en'> February </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2010/01/?hl=en'> January </a> </div> <div class='items'> </div> </li> </ul> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class='intervalToggle'> <span class='new-toggle' href='javascript:void(0)'> <i class='material-icons arrow'>  </i> </span> <a class='toggle' href='javascript:void(0)' style='display: none'> <span class='zippy'> <i class='material-icons'>  </i>   </span> </a> <a class='post-count-link' href='https://cloud.googleblog.com/2009/?hl=en'> 2009 </a> </div> <div class='items'> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2009/12/?hl=en'> December </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2009/11/?hl=en'> November </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2009/10/?hl=en'> October </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2009/09/?hl=en'> September </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2009/08/?hl=en'> August </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2009/07/?hl=en'> July </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2009/06/?hl=en'> June </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2009/05/?hl=en'> May </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2009/04/?hl=en'> April </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2009/03/?hl=en'> March </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2009/02/?hl=en'> February </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2009/01/?hl=en'> January </a> </div> <div class='items'> </div> </li> </ul> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class='intervalToggle'> <span class='new-toggle' href='javascript:void(0)'> <i class='material-icons arrow'>  </i> </span> <a class='toggle' href='javascript:void(0)' style='display: none'> <span class='zippy'> <i class='material-icons'>  </i>   </span> </a> <a class='post-count-link' href='https://cloud.googleblog.com/2008/?hl=en'> 2008 </a> </div> <div class='items'> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2008/12/?hl=en'> December </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2008/11/?hl=en'> November </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2008/10/?hl=en'> October </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2008/09/?hl=en'> September </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2008/08/?hl=en'> August </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2008/07/?hl=en'> July </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2008/06/?hl=en'> June </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2008/05/?hl=en'> May </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2008/04/?hl=en'> April </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2008/03/?hl=en'> March </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2008/02/?hl=en'> February </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2008/01/?hl=en'> January </a> </div> <div class='items'> </div> </li> </ul> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate expanded'> <div class='intervalToggle'> <span class='new-toggle' href='javascript:void(0)'> <i class='material-icons arrow'>  </i> </span> <a class='toggle' href='javascript:void(0)' style='display: none'> <span class='zippy toggle-open'> <i class='material-icons'>  </i>   </span> </a> <a class='post-count-link' href='https://cloud.googleblog.com/2007/?hl=en'> 2007 </a> </div> <div class='items'> <ul class='hierarchy'> <li class='archivedate expanded'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2007/12/?hl=en'> December </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2007/11/?hl=en'> November </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2007/10/?hl=en'> October </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2007/09/?hl=en'> September </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2007/08/?hl=en'> August </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2007/07/?hl=en'> July </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2007/06/?hl=en'> June </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2007/05/?hl=en'> May </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2007/04/?hl=en'> April </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2007/03/?hl=en'> March </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2007/02/?hl=en'> February </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2007/01/?hl=en'> January </a> </div> <div class='items'> </div> </li> </ul> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class='intervalToggle'> <span class='new-toggle' href='javascript:void(0)'> <i class='material-icons arrow'>  </i> </span> <a class='toggle' href='javascript:void(0)' style='display: none'> <span class='zippy'> <i class='material-icons'>  </i>   </span> </a> <a class='post-count-link' href='https://cloud.googleblog.com/2006/?hl=en'> 2006 </a> </div> <div class='items'> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a 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