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data-navlinkid="nav-link-22d568a6-9ff4-4125-bc6b-05c6e1965a64" data-tabid="tab-d3062495-a1fa-455d-af4a-1deb514d7223" data-event="clicked" data-uuid="d3062495-a1-tab-butotn" data-event-component="linkButton" data-event-container="globalNav-tab-button" data-schema-version="1" > Featured </button> <button class="tab-button " data-navlinkid="nav-link-22d568a6-9ff4-4125-bc6b-05c6e1965a64" data-tabid="tab-e0500fdf-b128-45d6-93b4-b062a202b657" data-event="clicked" data-uuid="e0500fdf-b1-tab-butotn" data-event-component="linkButton" data-event-container="globalNav-tab-button" data-schema-version="1" > Developers </button> <button class="tab-button " data-navlinkid="nav-link-22d568a6-9ff4-4125-bc6b-05c6e1965a64" data-tabid="tab-c014fb24-377d-4a31-89c4-6071c19f8a95" data-event="clicked" data-uuid="c014fb24-37-tab-butotn" data-event-component="linkButton" data-event-container="globalNav-tab-button" data-schema-version="1" > Product Managers </button> <button class="tab-button " data-navlinkid="nav-link-22d568a6-9ff4-4125-bc6b-05c6e1965a64" data-tabid="tab-3d19a5a4-952c-4fb1-9f13-7892fa162cec" data-event="clicked" data-uuid="3d19a5a4-95-tab-butotn" data-event-component="linkButton" data-event-container="globalNav-tab-button" data-schema-version="1" > IT professionals </button> <button class="tab-button " data-navlinkid="nav-link-22d568a6-9ff4-4125-bc6b-05c6e1965a64" data-tabid="tab-e3ef4fba-ad10-4f84-af12-2f6f6d1efd67" data-event="clicked" data-uuid="e3ef4fba-ad-tab-butotn" data-event-component="linkButton" data-event-container="globalNav-tab-button" data-schema-version="1" > Business Teams </button> <button class="tab-button " data-navlinkid="nav-link-22d568a6-9ff4-4125-bc6b-05c6e1965a64" data-tabid="tab-7d0e41e0-832f-4327-9102-52887f676ce2" data-event="clicked" data-uuid="7d0e41e0-83-tab-butotn" data-event-component="linkButton" data-event-container="globalNav-tab-button" data-schema-version="1" > Leadership Teams </button> <div class="link-in-dropdown"> <a class="easy-link-arrow" href="/software" data-event="clicked" data-uuid="7d0e41e0-83" data-event-component="linkButton" data-event-container="globalNav-tab-link-in-dropdown" data-schema-version="1" > See all products </a> </div> </div> <div class="tab-content-area globalNav cols-6"> <div id="tab-d3062495-a1fa-455d-af4a-1deb514d7223" class="singular-tab-content active"> <h5 class="mobile-title eyebrows"> Featured </h5> <div class="component component--block products-tab-contents nav-two-col" style="margin:0;" > <div class="intra-div flexRow alignContentStart alignItemsStart justifyStart wrap no s0 between flexColSm has-border border-color- padding-24 padding-style-allSides allSides border-radius-default border-width-0"> <div class="component s0 between component--block" style="margin:4px 0;padding:0;" > <a href="/software/jira" class="component--block__link" data-event="clicked" data-uuid="866c24d9-b0" data-event-component="linkButton" data-event-container="block" data-schema-version="1" > <div class="component component--image-heading-textblock with-flex margin-default"> <div class="component__image component__image--left compact"> <img id="a15115f1" alt="" class="component__image" style="width:44px;height:44px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/prod-icon-Jira.svg" loading="lazy" /> </div> <div class="component__heading-textblock component__heading-textblock--right compact"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Jira </h3> <p>Flexible project management</p> </div> </div> </a> </div> <div class="component s0 between component--block" style="margin:4px 0;padding:0;" > <a href="/software/confluence" class="component--block__link" data-event="clicked" data-uuid="561b5cff-b0" data-event-component="linkButton" data-event-container="block" data-schema-version="1" > <div class="component component--image-heading-textblock with-flex margin-default"> <div class="component__image component__image--left compact"> <img id="c58719b2" alt="" class="component__image" style="width:44px;height:44px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/prod-icon-Confluence.svg" loading="lazy" /> </div> <div class="component__heading-textblock component__heading-textblock--right compact"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Confluence </h3> <p>Knowledge, all in one place</p> </div> </div> </a> </div> <div class="component s0 between component--block" style="margin:4px 0;padding:0;" > <a href="/software/jira/service-management" class="component--block__link" data-event="clicked" data-uuid="94838acb-4e" data-event-component="linkButton" data-event-container="block" data-schema-version="1" > <div class="component component--image-heading-textblock with-flex margin-default"> <div class="component__image component__image--left compact"> <img id="402ab225" alt="" class="component__image" style="width:44px;height:44px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/prod-icon-Jira-Service-Management.svg" loading="lazy" /> </div> <div class="component__heading-textblock component__heading-textblock--right compact"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Jira Service Management </h3> <p>High-velocity service delivery</p> </div> </div> </a> </div> <div class="component s0 between hide-all component--block" style="margin:4px 0;padding:0;" > <a href="https://trello.com/home" class="component--block__link" data-event="clicked" data-uuid="1cf0174b-9a" data-event-component="linkButton" data-event-container="block" data-schema-version="1" > <div class="component component--image-heading-textblock with-flex margin-default"> <div class="component__image component__image--left compact"> <img id="6069d7e9" alt="" class="component__image" style="width:44px;height:44px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/prod-icon-Trello.svg" loading="lazy" /> </div> <div class="component__heading-textblock component__heading-textblock--right compact"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Trello </h3> <p>Organized & visualized work</p> </div> </div> </a> </div> <div class="component s0 between component--block" style="margin:4px 0;padding:0;" > <a href="/software/rovo" class="component--block__link" data-event="clicked" data-uuid="154e84e5-f5" data-event-component="linkButton" data-event-container="block" data-schema-version="1" > <div class="component component--image-heading-textblock with-flex margin-default"> <div class="component__image component__image--left compact"> <img id="1a28c744" alt="Rovo icon" class="component__image" style="width:44px;height:44px;" src="https://wac-cdn-bfldr.atlassian.com/K3MHR9G8/at/k5xhw8hpqxghzb55nfktt4/logo-light_Rovo_mark_brand_RGB.svg" loading="lazy" /> </div> <div class="component__heading-textblock component__heading-textblock--right compact"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Rovo <span class="lozenge blue200 text-adg4secondarynavy">NEW</span> </h3> <p>Unlock enterprise knowledge</p> </div> </div> </a> </div> <div class="component s0 between component--block" style="margin:4px 0;padding:0;" > <a href="/software/jira/product-discovery" class="component--block__link" data-event="clicked" data-uuid="44176d6a-9a" data-event-component="linkButton" data-event-container="block" data-schema-version="1" > <div class="component component--image-heading-textblock with-flex margin-default"> <div class="component__image component__image--left compact"> <img id="61053761" alt="" class="component__image" style="width:44px;height:44px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/prod-icon-Jira-Product-Discovery.svg" loading="lazy" /> </div> <div class="component__heading-textblock component__heading-textblock--right compact"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Jira Product Discovery <span class="lozenge blue200 text-adg4secondarynavy">NEW</span> </h3> <p>Capture & prioritize ideas</p> </div> </div> </a> </div> <div class="component s0 between component--block" style="margin:4px 0;padding:0;" > <a href="/software/compass" class="component--block__link" data-event="clicked" data-uuid="a182ac56-4e" data-event-component="linkButton" data-event-container="block" data-schema-version="1" > <div class="component component--image-heading-textblock with-flex margin-default"> <div class="component__image component__image--left compact"> <img id="659f8f31" alt="" class="component__image" style="width:44px;height:44px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/prod-icon-Compass.svg" loading="lazy" /> </div> <div class="component__heading-textblock component__heading-textblock--right compact"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Compass <span class="lozenge blue200 text-adg4secondarynavy">NEW</span> </h3> <p>Optimize software health</p> </div> </div> </a> </div> <div class="component s0 between component--block" style="margin:4px 0;padding:0;" > <a href="/software/guard" class="component--block__link" data-event="clicked" data-uuid="50063449-6b" data-event-component="linkButton" data-event-container="block" data-schema-version="1" > <div class="component component--image-heading-textblock with-flex margin-default"> <div class="component__image component__image--left compact"> <img id="58aaa51d" alt="" class="component__image" style="width:44px;height:44px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/prod-icon-Guard.svg" loading="lazy" /> </div> <div class="component__heading-textblock component__heading-textblock--right compact"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Guard <span class="lozenge blue200 text-adg4secondarynavy">NEW</span> </h3> <p>Enhanced cloud security</p> </div> </div> </a> </div> <div class="component s0 between component--block" style="margin:4px 0;padding:0;" > <a href="/software/loom" class="component--block__link" data-event="clicked" data-uuid="6ee54a1e-1e" data-event-component="linkButton" data-event-container="block" data-schema-version="1" > <div class="component component--image-heading-textblock with-flex margin-default"> <div class="component__image component__image--left compact"> <img id="e12ac81c" alt="" class="component__image" style="width:44px;height:44px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/prod-icon-Loom.svg" loading="lazy" /> </div> <div class="component__heading-textblock component__heading-textblock--right compact"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Loom <span class="lozenge blue200 text-adg4secondarynavy">NEW</span> </h3> <p>Quick, async video updates</p> </div> </div> </a> </div> </div> </div> </div> <div id="tab-e0500fdf-b128-45d6-93b4-b062a202b657" class="singular-tab-content "> <h5 class="mobile-title eyebrows"> Developers </h5> <div class="component component--block products-tab-contents nav-two-col" style="margin:0;" > <div class="intra-div flexRow alignContentStart alignItemsStart justifyStart wrap no s0 between flexColSm has-border border-color- padding-24 padding-style-allSides allSides border-radius-default border-width-0"> <div class="component s0 between component--block" style="margin:4px 0;padding:0;" > <a href="/software/jira" class="component--block__link" data-event="clicked" data-uuid="676acbb3-62" data-event-component="linkButton" data-event-container="block" data-schema-version="1" > <div class="component component--image-heading-textblock with-flex margin-default"> <div class="component__image component__image--left compact"> <img id="29306f11" alt="" class="component__image" style="width:44px;height:44px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/prod-icon-Jira.svg" loading="lazy" /> </div> <div class="component__heading-textblock component__heading-textblock--right compact"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Jira </h3> <p>Flexible project management</p> </div> </div> </a> </div> <div class="component s0 between component--block" style="margin:4px 0;padding:0;" > <a href="/software/bitbucket" class="component--block__link" data-event="clicked" data-uuid="c33432cf-d2" data-event-component="linkButton" data-event-container="block" data-schema-version="1" > <div class="component component--image-heading-textblock with-flex margin-default"> <div class="component__image component__image--left compact"> <img id="04091352" alt="" class="component__image" style="width:44px;height:44px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/prod-icon-Bitbucket.svg" loading="lazy" /> </div> <div class="component__heading-textblock component__heading-textblock--right compact"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Bitbucket </h3> <p>Collaborative code repos</p> </div> </div> </a> </div> <div class="component s0 between component--block" style="margin:4px 0;padding:0;" > <a href="/software/compass" class="component--block__link" data-event="clicked" data-uuid="b189cc6c-90" data-event-component="linkButton" data-event-container="block" data-schema-version="1" > <div class="component component--image-heading-textblock with-flex margin-default"> <div class="component__image component__image--left compact"> <img id="461b52ba" alt="" class="component__image" style="width:44px;height:44px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/prod-icon-Compass.svg" loading="lazy" /> </div> <div class="component__heading-textblock component__heading-textblock--right compact"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Compass <span class="lozenge blue200 text-adg4secondarynavy">NEW</span> </h3> <p>Optimize software health</p> </div> </div> </a> </div> </div> </div> </div> <div id="tab-c014fb24-377d-4a31-89c4-6071c19f8a95" class="singular-tab-content "> <h5 class="mobile-title eyebrows"> Product Managers </h5> <div class="component component--block products-tab-contents nav-two-col" style="margin:0;" > <div class="intra-div flexRow alignContentStart alignItemsStart justifyStart wrap no s0 between flexColSm has-border border-color- padding-24 padding-style-allSides allSides border-radius-default border-width-0"> <div class="component s0 between component--block" style="margin:4px 0;padding:0;" > <a href="/software/jira" class="component--block__link" data-event="clicked" data-uuid="290c4dc3-76" data-event-component="linkButton" data-event-container="block" data-schema-version="1" > <div class="component component--image-heading-textblock with-flex margin-default"> <div class="component__image component__image--left compact"> <img id="a76bb88f" alt="" class="component__image" style="width:44px;height:44px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/prod-icon-Jira.svg" loading="lazy" /> </div> <div class="component__heading-textblock component__heading-textblock--right compact"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Jira </h3> <p>Flexible project management</p> </div> </div> </a> </div> <div class="component s0 between component--block" style="margin:4px 0;padding:0;" > <a href="/software/confluence" class="component--block__link" data-event="clicked" data-uuid="6ce391a6-10" data-event-component="linkButton" data-event-container="block" data-schema-version="1" > <div class="component component--image-heading-textblock with-flex margin-default"> <div class="component__image component__image--left compact"> <img id="50f44221" alt="" class="component__image" style="width:44px;height:44px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/prod-icon-Confluence.svg" loading="lazy" /> </div> <div class="component__heading-textblock component__heading-textblock--right compact"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Confluence </h3> <p>Knowledge, all in one place</p> </div> </div> </a> </div> <div class="component s0 between component--block" style="margin:4px 0 ;padding:0;" > <a href="/software/jira/product-discovery" class="component--block__link" data-event="clicked" data-uuid="b6e816c2-90" data-event-component="linkButton" data-event-container="block" data-schema-version="1" > <div class="component component--image-heading-textblock with-flex margin-default"> <div class="component__image component__image--left compact"> <img id="38733354" alt="" class="component__image" style="width:44px;height:44px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/prod-icon-Jira-Product-Discovery.svg" loading="lazy" /> </div> <div class="component__heading-textblock component__heading-textblock--right compact"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Jira Product Discovery <span class="lozenge blue200 text-adg4secondarynavy">NEW</span> </h3> <p>Capture & prioritize ideas</p> </div> </div> </a> </div> </div> </div> </div> <div id="tab-3d19a5a4-952c-4fb1-9f13-7892fa162cec" class="singular-tab-content "> <h5 class="mobile-title eyebrows"> IT professionals </h5> <div class="component component--block products-tab-contents nav-two-col" style="margin:0;" > <div class="intra-div flexRow alignContentStart alignItemsStart justifyStart wrap no s0 between flexColSm has-border border-color- padding-24 padding-style-allSides allSides border-radius-default border-width-0"> <div class="component s0 between component--block" style="margin:4px 0;padding:0;" > <a href="/software/jira/service-management" class="component--block__link" data-event="clicked" data-uuid="1c45f049-49" data-event-component="linkButton" data-event-container="block" data-schema-version="1" > <div class="component component--image-heading-textblock with-flex margin-default"> <div class="component__image component__image--left compact"> <img id="74cb2c5b" alt="" class="component__image" style="width:44px;height:44px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/prod-icon-Jira-Service-Management.svg" loading="lazy" /> </div> <div class="component__heading-textblock component__heading-textblock--right compact"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Jira Service Management </h3> <p>High-velocity service delivery</p> </div> </div> </a> </div> <div class="component s0 between component--block" style="margin:4px 0;padding:0;" > <a href="/software/guard" class="component--block__link" data-event="clicked" data-uuid="923a9b01-40" data-event-component="linkButton" data-event-container="block" data-schema-version="1" > <div class="component component--image-heading-textblock with-flex margin-default"> <div class="component__image component__image--left compact"> <img id="cd74c518" alt="" class="component__image" style="width:44px;height:44px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/prod-icon-Guard.svg" loading="lazy" /> </div> <div class="component__heading-textblock component__heading-textblock--right compact"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Guard <span class="lozenge blue200 text-adg4secondarynavy">NEW</span> </h3> <p>Enhanced cloud security</p> </div> </div> </a> </div> </div> </div> </div> <div id="tab-e3ef4fba-ad10-4f84-af12-2f6f6d1efd67" class="singular-tab-content "> <h5 class="mobile-title eyebrows"> Business Teams </h5> <div class="component component--block products-tab-contents nav-two-col" style="margin:0;" > <div class="intra-div flexRow alignContentStart alignItemsStart justifyStart wrap no s0 between flexColSm has-border border-color- padding-24 padding-style-allSides allSides border-radius-default border-width-0"> <div class="component s0 between component--block" style="margin:4px 0;padding:0;" > <a href="/software/jira" class="component--block__link" data-event="clicked" data-uuid="13474f83-26" data-event-component="linkButton" data-event-container="block" data-schema-version="1" > <div class="component component--image-heading-textblock with-flex margin-default"> <div class="component__image component__image--left compact"> <img id="1ef222e7" alt="" class="component__image" style="width:44px;height:44px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/prod-icon-Jira.svg" loading="lazy" /> </div> <div class="component__heading-textblock component__heading-textblock--right compact"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Jira </h3> <p>Flexible project management</p> </div> </div> </a> </div> <div class="component s0 between component--block" style="margin:4px 0;padding:0;" > <a href="/software/confluence" class="component--block__link" data-event="clicked" data-uuid="4b6d0074-94" data-event-component="linkButton" data-event-container="block" data-schema-version="1" > <div class="component component--image-heading-textblock with-flex margin-default"> <div class="component__image component__image--left compact"> <img id="5dc02e14" alt="" class="component__image" style="width:44px;height:44px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/prod-icon-Confluence.svg" loading="lazy" /> </div> <div class="component__heading-textblock component__heading-textblock--right compact"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Confluence </h3> <p>Knowledge, all in one place</p> </div> </div> </a> </div> <div class="component alignContentStretch alignItemsStretch justifyStart noWrap no s0 between component--block" style="margin:4px 0;padding:0;:;" > <a href="https://trello.com/home" class="component--block__link" data-event="clicked" data-uuid="05036e06-dd" data-event-component="linkButton" data-event-container="block" data-schema-version="1" > <div class="component component--image-heading-textblock with-flex margin-default"> <div class="component__image component__image--left compact"> <img id="f5faeacd" alt="" class="component__image" style="width:44px;height:44px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/prod-icon-Trello.svg" loading="lazy" /> </div> <div class="component__heading-textblock component__heading-textblock--right compact"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Trello </h3> <p>Organized & visualized work</p> </div> </div> </a> </div> <div class="component s0 between component--block" style="margin:4px 0;padding:0;" > <a href="/software/loom" class="component--block__link" data-event="clicked" data-uuid="c3dcae40-95" data-event-component="linkButton" data-event-container="block" data-schema-version="1" > <div class="component component--image-heading-textblock with-flex margin-default"> <div class="component__image component__image--left compact"> <img id="4d83dea7" alt="" class="component__image" style="width:44px;height:44px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/prod-icon-Loom.svg" loading="lazy" /> </div> <div class="component__heading-textblock component__heading-textblock--right compact"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Loom <span class="lozenge blue200 text-adg4secondarynavy">NEW</span> </h3> <p>Quick, async video updates</p> </div> </div> </a> </div> </div> </div> </div> <div id="tab-7d0e41e0-832f-4327-9102-52887f676ce2" class="singular-tab-content "> <h5 class="mobile-title eyebrows"> Leadership Teams </h5> <div class="component component--block products-tab-contents nav-two-col" style="margin:0;" > <div class="intra-div flexRow alignContentStart alignItemsStart justifyStart wrap no s0 between flexColSm has-border border-color- padding-24 padding-style-allSides allSides border-radius-default border-width-0"> <div class="component s0 between component--block" style="margin:4px 0 ;padding:0;" > <a href="/software/jira" class="component--block__link" data-event="clicked" data-uuid="3c258fc0-fc" data-event-component="linkButton" data-event-container="block" data-schema-version="1" > <div class="component component--image-heading-textblock with-flex margin-default"> <div class="component__image component__image--left compact"> <img id="a891fdc9" alt="" class="component__image" style="width:44px;height:44px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/prod-icon-Jira.svg" loading="lazy" /> </div> <div class="component__heading-textblock component__heading-textblock--right compact"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Jira </h3> <p>Flexible project management</p> </div> </div> </a> </div> <div class="component s0 between component--block" style="margin:4px 0 ;padding:0;" > <a href="https://loom.com" class="component--block__link" data-event="clicked" data-uuid="21331073-0f" data-event-component="linkButton" data-event-container="block" data-schema-version="1" > <div class="component component--image-heading-textblock with-flex margin-default"> <div class="component__image component__image--left compact"> <img id="3bbb9fed" alt="" class="component__image" style="width:44px;height:44px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/prod-icon-Confluence.svg" loading="lazy" /> </div> <div class="component__heading-textblock component__heading-textblock--right compact"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Confluence </h3> <p>Knowledge, all in one place</p> </div> </div> </a> </div> <div class="component s0 between component--block" style="margin:4px 0 ;padding:0;" > <a href="/software/loom" class="component--block__link" data-event="clicked" data-uuid="b30cd095-78" data-event-component="linkButton" data-event-container="block" data-schema-version="1" > <div class="component component--image-heading-textblock with-flex margin-default"> <div class="component__image component__image--left compact"> <img id="c3942edb" alt="" class="component__image" style="width:44px;height:44px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/prod-icon-Loom.svg" loading="lazy" /> </div> <div class="component__heading-textblock component__heading-textblock--right compact"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Loom <span class="lozenge blue200 text-adg4secondarynavy">NEW</span> </h3> <p>Quick, async video updates</p> </div> </div> </a> </div> <div class="component s0 between component--block" style="margin:4px 0 ;padding:0;" > <a href="/software/jira/align" class="component--block__link" data-event="clicked" data-uuid="e177e36d-f2" data-event-component="linkButton" data-event-container="block" data-schema-version="1" > <div class="component component--image-heading-textblock with-flex margin-default"> <div class="component__image component__image--left compact"> <img id="c3d49c45" alt="" class="component__image" style="width:44px;height:44px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/prod-icon-Jira-Align.svg" loading="lazy" /> </div> <div class="component__heading-textblock component__heading-textblock--right compact"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Jira Align </h3> <p>Enterprise-wide work planning & value</p> </div> </div> </a> </div> </div> </div> </div> </div></div> <button class="mobile-back-button"> <svg width="16" height="15" viewBox="0 0 16 15" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M7.77087 14.5334C7.87109 14.4335 7.9506 14.3148 8.00485 14.1841C8.0591 14.0535 8.08702 13.9134 8.08702 13.772C8.08702 13.6306 8.0591 13.4905 8.00485 13.3599C7.9506 13.2292 7.87109 13.1105 7.77087 13.0106L3.68091 8.92576L14.0174 8.92576C14.3034 8.92576 14.5777 8.8123 14.7799 8.61033C14.9821 8.40837 15.0957 8.13444 15.0957 7.84882C15.0957 7.5632 14.9821 7.28927 14.7799 7.08731C14.5777 6.88534 14.3034 6.77188 14.0174 6.77188L3.68091 6.77188L7.77087 2.68705C7.87109 2.58712 7.9506 2.46843 8.00485 2.33778C8.0591 2.20714 8.08702 2.06709 8.08702 1.92565C8.08702 1.78421 8.0591 1.64416 8.00485 1.51351C7.9506 1.38286 7.87109 1.26418 7.77087 1.16425C7.35033 0.744243 6.6667 0.744243 6.24508 1.16425L0.315557 7.08742C0.120278 7.28171 0.00717735 7.54348 -0.00038147 7.81867V7.88005C0.00734234 8.15489 0.120439 8.41626 0.315557 8.61022L6.24508 14.5334C6.34523 14.6335 6.46415 14.713 6.59505 14.7672C6.72596 14.8213 6.86627 14.8492 7.00798 14.8492C7.14968 14.8492 7.28999 14.8213 7.4209 14.7672C7.5518 14.713 7.67072 14.6335 7.77087 14.5334Z" fill="#1868DB"/> </svg> Back </button> </div> </li> <li id="adg4-nav-link-teams" class="nav-link globalNav has-dropdown single adg4-nav-link-teams"> <button class="nav-link-button main current-page-false" data-navlinkid="nav-link-c7337bad-f071-4c96-b5a3-99d33e6c73bd" data-event="clicked" data-uuid="c7337bad-f0-link" data-event-component="linkButton" data-event-container="globalNav-navigation-link" data-schema-version="1" > Teams <svg class="mobile" width="6" height="10" viewBox="0 0 6 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M1.36377 1L5.00013 5L1.36377 9" stroke="#101214" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg> <svg class="desktop" width="11" height="6" viewBox="0 0 11 6" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M9.19995 1.18182L5.19995 4.81818L1.19995 1.18182" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path></svg> </button> <div class="dropdown-content" id="nav-link-c7337bad-f071-4c96-b5a3-99d33e6c73bd"> <div class="dropdown-content-inner"> <div class="tab-buttons-area"> </div> <div class="tab-content-area globalNav cols-1"> <div id="tab-8212b0b7-5103-48a7-8a92-ac9fbd91d1b4" class="singular-tab-content active"> <h5 class="mobile-title eyebrows"> Teams </h5> <div class="component component--block nav-three-col" style="margin:0;" > <div class="intra-div flexRow alignContentStart alignItemsStretch justifyStart wrap no s0 between flexColSm has-border border-color- padding-24 padding-style-allSides allSides border-radius-default border-width-0"> <div class="component s0 between component--block team-card" style="margin:0;" > <a href="/teams/software-development" class="component--block__link" data-event="clicked" data-uuid="f708e77a-a5" data-event-component="linkButton" data-event-container="block" data-schema-version="1" > <div class="component component--image-heading-textblock"> <div class="component__image"> <img id="90d05cb9" alt="" class="component__image xs-compact-bottom xs-none-top" style="width:28px;height:28px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/nav-software.svg" loading="lazy" /> </div> <div class="component__heading-textblock"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Software </h3> <p>Ship high-quality, innovative software faster</p> </div> </div> <div class="component component--image hoverable"> <img id="38496121" alt="" class="component__image" style="width:28px;height:28px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/nav-software-hover.svg" loading="lazy" /> </div> </a> </div> <div class="component s0 between component--block team-card" style="margin:0;" > <a href="/teams/marketing" class="component--block__link" data-event="clicked" data-uuid="6fe6061e-15" data-event-component="linkButton" data-event-container="block" data-schema-version="1" > <div class="component component--image-heading-textblock"> <div class="component__image"> <img id="1126eb5b" alt="" class="component__image xs-none-top xs-compact-bottom" style="width:44px;height:28px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/nav-marketing.svg" loading="lazy" /> </div> <div class="component__heading-textblock"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Marketing </h3> <p>Collaborative strategies for marketing success</p> </div> </div> <div class="component component--image hoverable"> <img id="663b0d9c" alt="" class="component__image" style="width:44px;height:28px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/nav-marketing-hover.svg" loading="lazy" /> </div> </a> </div> <div class="component s0 between component--block team-card" style="margin:0;" > <a href="/teams/it" class="component--block__link" data-event="clicked" data-uuid="bd6097b7-ae" data-event-component="linkButton" data-event-container="block" data-schema-version="1" > <div class="component component--image-heading-textblock"> <div class="component__image"> <img id="c99a84f3" alt="" class="component__image xs-none-top xs-compact-bottom" style="width:32px;height:28px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/nav-it.svg" loading="lazy" /> </div> <div class="component__heading-textblock"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > IT </h3> <p>Deliver exceptional operations and support services.</p> </div> </div> <div class="component component--image hoverable"> <img id="b459ac25" alt="" class="component__image" style="width:32px;height:28px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/nav-it-hover.svg" loading="lazy" /> </div> </a> </div> </div> </div> <div class="component component--block bottom-three-col" style="margin-top:0;" > <div class="intra-div flexRow alignContentStart alignItemsStretch justifyStart wrap no s0 between flexColSm component--block__background neutral100 has-border border-color- padding-24 padding-style-allSides allSides border-radius-default border-width-0"> <div class="component s0 between component--block col-1" style="margin:0;" > <div class="component component--heading"> <h5 class="fnt-wt font-wt-600 fnt-mg font-mgn-16 fnt-ln font-lnh- heading" > solution </h5> </div> <div class="component component--link-button "> <a href="/solutions/work-management" data-event="clicked" data-uuid="b179f79d-e5" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-label="Work Management" data-label-english="Work Management" class="component__link default " > Work Management </a> </div> <div class="component component--link-button "> <a href="/solutions/itsm" data-event="clicked" data-uuid="5ad93cb6-9a" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-label="IT Service Management" data-label-english="IT Service Management" class="component__link default " > IT Service Management </a> </div> <div class="component component--link-button "> <a href="/solutions/devops" data-event="clicked" data-uuid="d013113f-55" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-label="Agile & DevOps" data-label-english="Agile & DevOps" class="component__link default " > Agile & DevOps </a> </div> </div> <div class="component s0 between component--block col-1" > <div class="component component--heading"> <h5 class="fnt-wt font-wt-600 fnt-mg font-mgn-16 fnt-ln font-lnh- heading" > By team size </h5> </div> <div class="component component--link-button "> <a href="/enterprise" data-event="clicked" data-uuid="f56440e6-51" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-label="Enterprise" data-label-english="Enterprise" class="component__link default " > Enterprise </a> </div> <div class="component component--link-button "> <a href="/software/small-business" data-event="clicked" data-uuid="7515a7d2-b8" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-label="Small business" data-label-english="Small business" class="component__link default " > Small business </a> </div> <div class="component component--link-button "> <a href="/software/startups" data-event="clicked" data-uuid="7dd4032c-05" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-label="Startup" data-label-english="Startup" class="component__link default " > Startup </a> </div> <div class="component component--link-button "> <a href="/teams/nonprofits" data-event="clicked" data-uuid="ecd56900-50" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-label="Non-profit" data-label-english="Non-profit" class="component__link default " > Non-profit </a> </div> </div> <div class="component s0 between component--block col-1" > <div class="component component--heading"> <h5 class="fnt-wt font-wt-600 fnt-mg font-mgn-16 fnt-ln font-lnh- heading" > By industry </h5> </div> <div class="component component--link-button "> <a href="/industries/retail" data-event="clicked" data-uuid="d1ccbcfe-58" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-label="Retail" data-label-english="Retail" class="component__link default " > Retail </a> </div> <div class="component component--link-button "> <a href="/industries/telecom" data-event="clicked" data-uuid="3c615ef5-97" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-label="Telecommunications" data-label-english="Telecommunications" class="component__link default " > Telecommunications </a> </div> <div class="component component--link-button "> <a href="/industries/professional-services" data-event="clicked" data-uuid="4926e993-46" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-label="Professional services" data-label-english="Professional services" class="component__link default " > Professional services </a> </div> <div class="component component--link-button "> <a href="/government" data-event="clicked" data-uuid="89d1956c-e2" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-label="Government" data-label-english="Government" class="component__link default " > Government </a> </div> </div> </div> </div> </div> </div></div> <button class="mobile-back-button"> <svg width="16" height="15" viewBox="0 0 16 15" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M7.77087 14.5334C7.87109 14.4335 7.9506 14.3148 8.00485 14.1841C8.0591 14.0535 8.08702 13.9134 8.08702 13.772C8.08702 13.6306 8.0591 13.4905 8.00485 13.3599C7.9506 13.2292 7.87109 13.1105 7.77087 13.0106L3.68091 8.92576L14.0174 8.92576C14.3034 8.92576 14.5777 8.8123 14.7799 8.61033C14.9821 8.40837 15.0957 8.13444 15.0957 7.84882C15.0957 7.5632 14.9821 7.28927 14.7799 7.08731C14.5777 6.88534 14.3034 6.77188 14.0174 6.77188L3.68091 6.77188L7.77087 2.68705C7.87109 2.58712 7.9506 2.46843 8.00485 2.33778C8.0591 2.20714 8.08702 2.06709 8.08702 1.92565C8.08702 1.78421 8.0591 1.64416 8.00485 1.51351C7.9506 1.38286 7.87109 1.26418 7.77087 1.16425C7.35033 0.744243 6.6667 0.744243 6.24508 1.16425L0.315557 7.08742C0.120278 7.28171 0.00717735 7.54348 -0.00038147 7.81867V7.88005C0.00734234 8.15489 0.120439 8.41626 0.315557 8.61022L6.24508 14.5334C6.34523 14.6335 6.46415 14.713 6.59505 14.7672C6.72596 14.8213 6.86627 14.8492 7.00798 14.8492C7.14968 14.8492 7.28999 14.8213 7.4209 14.7672C7.5518 14.713 7.67072 14.6335 7.77087 14.5334Z" fill="#1868DB"/> </svg> Back </button> </div> </li> <li id="adg4-nav-link-why-atlassian" class="nav-link globalNav has-dropdown single adg4-nav-link-why-atlassian"> <button class="nav-link-button main current-page-false" data-navlinkid="nav-link-fa47bfda-a17c-48bb-b238-3fb7545b1e42" data-event="clicked" data-uuid="fa47bfda-a1-link" data-event-component="linkButton" data-event-container="globalNav-navigation-link" data-schema-version="1" > Why Atlassian <svg class="mobile" width="6" height="10" viewBox="0 0 6 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M1.36377 1L5.00013 5L1.36377 9" stroke="#101214" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg> <svg class="desktop" width="11" height="6" viewBox="0 0 11 6" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M9.19995 1.18182L5.19995 4.81818L1.19995 1.18182" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path></svg> </button> <div class="dropdown-content" id="nav-link-fa47bfda-a17c-48bb-b238-3fb7545b1e42"> <div class="dropdown-content-inner"> <div class="tab-buttons-area"> </div> <div class="tab-content-area globalNav cols-1"> <div id="tab-94bac309-9300-4042-bafe-297e6188d84f" class="singular-tab-content active"> <h5 class="mobile-title eyebrows"> Why Atlassian </h5> <div class="component component--block nav-three-col" style="margin:0;" > <div class="intra-div flexRow alignContentStart alignItemsStretch justifyStart wrap no s0 between flexColSm has-border border-color- padding-24 padding-style-allSides allSides border-radius-default border-width-0"> <div class="component s0 between component--block" style="margin:0;" > <a href="https://marketplace.atlassian.com/" class="component--block__link" data-event="clicked" data-uuid="c9dc5872-ad" data-event-component="linkButton" data-event-container="block" data-schema-version="1" > <div class="component component--heading-textblock"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Integrations </h3> <p>Connect thousands of apps to your Atlassian products</p> </div> </a> </div> <div class="component s0 between component--block" style="margin:0;" > <a href="/customers" class="component--block__link" data-event="clicked" data-uuid="d7af88e4-e4" data-event-component="linkButton" data-event-container="block" data-schema-version="1" > <div class="component component--heading-textblock"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Customers </h3> <p>Case studies & stories powered by teamwork</p> </div> </a> </div> <div class="component s0 between component--block" style="margin:0;" > <a href="/trust/compliance/resources/fedramp" class="component--block__link" data-event="clicked" data-uuid="214ef2f0-e9" data-event-component="linkButton" data-event-container="block" data-schema-version="1" > <div class="component component--heading-textblock"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > FedRAMP </h3> <p>Compliant solutions for the public sector</p> </div> </a> </div> <div class="component s0 between component--block" style="margin:0;" > <a href="/trust/resilience" class="component--block__link" data-event="clicked" data-uuid="12386179-63" data-event-component="linkButton" data-event-container="block" data-schema-version="1" > <div class="component component--heading-textblock"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Resilience </h3> <p>Enterprise-grade & highly performant infrastructure</p> </div> </a> </div> <div class="component s0 between component--block" style="margin:0;" > <a href="/platform" class="component--block__link" data-event="clicked" data-uuid="b6627015-48" data-event-component="linkButton" data-event-container="block" data-schema-version="1" > <div class="component component--heading-textblock"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Platform </h3> <p>Our deeply integrated, reliable & secure platform</p> </div> </a> </div> <div class="component s0 between component--block" style="margin:0;" > <a href="/trust" class="component--block__link" data-event="clicked" data-uuid="7a444656-29" data-event-component="linkButton" data-event-container="block" data-schema-version="1" > <div class="component component--heading-textblock"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Trust center </h3> <p>Ensure your data’s security, compliance & availability</p> </div> </a> </div> </div> </div> </div> </div></div> <button class="mobile-back-button"> <svg width="16" height="15" viewBox="0 0 16 15" 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data-schema-version="1" >Open and close the navigation menu</button> </div> <ul class="imkt-navbar__link-list" > <li > <a href="/licensing/purchase-licensing" class="imkt-navbar__link-list-link" data-event="clicked" data-uuid="f23b476c-b3" data-event-component="linkButton" data-event-container="navbarDropdown" data-schema-version="1" data-label="Purchase & Licensing" data-label-english="Purchase & Licensing" >Purchase & Licensing</a> </li> <li > <a href="/licensing/cloud" class="imkt-navbar__link-list-link imkt-navbar__link-list-link--current" data-event="clicked" data-uuid="559bcd25-7c" data-event-component="linkButton" data-event-container="navbarDropdown" data-schema-version="1" data-label="Atlassian Cloud" data-label-english="Atlassian Cloud" >Atlassian Cloud</a> </li> <li > <a href="/licensing/atlassian-together" class="imkt-navbar__link-list-link" data-event="clicked" data-uuid="94e8f579-1b" data-event-component="linkButton" data-event-container="navbarDropdown" data-schema-version="1" data-label="Atlassian Together" data-label-english="Atlassian Together" >Atlassian Together</a> </li> <li > <a href="/licensing/marketplace" class="imkt-navbar__link-list-link" data-event="clicked" data-uuid="abfc985f-a7" data-event-component="linkButton" data-event-container="navbarDropdown" data-schema-version="1" data-label="Marketplace" data-label-english="Marketplace" >Marketplace</a> </li> <li > <a href="/licensing/atlassian-guard" class="imkt-navbar__link-list-link" data-event="clicked" data-uuid="5ca5cbf0-b0" data-event-component="linkButton" data-event-container="navbarDropdown" data-schema-version="1" data-label="Atlassian Guard" data-label-english="Atlassian Guard" >Atlassian Guard</a> </li> <li > <a href="/licensing/data-center" class="imkt-navbar__link-list-link" data-event="clicked" data-uuid="d695cc49-51" data-event-component="linkButton" data-event-container="navbarDropdown" data-schema-version="1" data-label="Data Center" data-label-english="Data Center" >Data Center</a> </li> <li > <a href="/licensing/jira" class="imkt-navbar__link-list-link" data-event="clicked" data-uuid="fd8ea849-dc" data-event-component="linkButton" data-event-container="navbarDropdown" data-schema-version="1" data-label="Jira" data-label-english="Jira" >Jira</a> </li> <li > <a href="/licensing/jira-work-management" class="imkt-navbar__link-list-link" data-event="clicked" data-uuid="e12b1801-5d" data-event-component="linkButton" data-event-container="navbarDropdown" data-schema-version="1" data-label="Jira Work Management" data-label-english="Jira Work Management" >Jira Work Management</a> </li> <li > <a href="/licensing/jira-service-management" class="imkt-navbar__link-list-link" data-event="clicked" data-uuid="cb974101-49" data-event-component="linkButton" data-event-container="navbarDropdown" data-schema-version="1" data-label="Jira Service Management" data-label-english="Jira Service Management" >Jira Service Management</a> </li> <li > <a href="/licensing/jira-product-discovery" class="imkt-navbar__link-list-link" data-event="clicked" data-uuid="d7161ab8-d5" data-event-component="linkButton" data-event-container="navbarDropdown" data-schema-version="1" data-label="Jira Product Discovery" data-label-english="Jira Product Discovery" >Jira Product Discovery</a> </li> <li > <a href="/licensing/confluence" class="imkt-navbar__link-list-link" data-event="clicked" data-uuid="16444860-f3" data-event-component="linkButton" data-event-container="navbarDropdown" data-schema-version="1" data-label="Confluence" data-label-english="Confluence" >Confluence</a> </li> <li > <a href="/licensing/bitbucket" class="imkt-navbar__link-list-link" data-event="clicked" data-uuid="1932a5da-55" data-event-component="linkButton" data-event-container="navbarDropdown" data-schema-version="1" data-label="Bitbucket" data-label-english="Bitbucket" >Bitbucket</a> </li> <li > <a href="/licensing/fisheye-and-crucible" class="imkt-navbar__link-list-link" data-event="clicked" data-uuid="a70e26e9-bb" data-event-component="linkButton" data-event-container="navbarDropdown" data-schema-version="1" data-label="Fisheye/Crucible" data-label-english="Fisheye/Crucible" >Fisheye/Crucible</a> </li> <li > <a href="/licensing/bamboo" class="imkt-navbar__link-list-link" data-event="clicked" data-uuid="204a60b8-05" data-event-component="linkButton" data-event-container="navbarDropdown" data-schema-version="1" data-label="Bamboo" data-label-english="Bamboo" >Bamboo</a> </li> <li > <a href="/licensing/crowd" class="imkt-navbar__link-list-link" data-event="clicked" data-uuid="2a0e2f35-9c" data-event-component="linkButton" data-event-container="navbarDropdown" data-schema-version="1" data-label="Crowd" data-label-english="Crowd" >Crowd</a> </li> <li > <a href="https://support.atlassian.com/trello/resources/" class="imkt-navbar__link-list-link" data-event="clicked" data-uuid="72bd1861-2c" data-event-component="linkButton" data-event-container="navbarDropdown" data-schema-version="1" data-label="Trello" data-label-english="Trello" >Trello</a> </li> <li > <a href="/licensing/opsgenie" class="imkt-navbar__link-list-link" data-event="clicked" data-uuid="b3cd9197-1a" data-event-component="linkButton" data-event-container="navbarDropdown" data-schema-version="1" data-label="Opsgenie" data-label-english="Opsgenie" >Opsgenie</a> </li> <li > <a href="/licensing/halp" class="imkt-navbar__link-list-link" data-event="clicked" data-uuid="93990cf5-f0" data-event-component="linkButton" data-event-container="navbarDropdown" data-schema-version="1" data-label="Halp" data-label-english="Halp" >Halp</a> </li> <li > <a href="/licensing/open-devops" class="imkt-navbar__link-list-link" data-event="clicked" data-uuid="def3e702-7e" data-event-component="linkButton" data-event-container="navbarDropdown" data-schema-version="1" data-label="Open Devops" data-label-english="Open Devops" >Open Devops</a> </li> <li > <a href="/licensing/enterprise-faq" class="imkt-navbar__link-list-link" data-event="clicked" data-uuid="96fdf720-11" data-event-component="linkButton" data-event-container="navbarDropdown" data-schema-version="1" data-label="Enterprise Services" data-label-english="Enterprise Services" >Enterprise Services</a> </li> <li > <a href="/licensing/resellers" class="imkt-navbar__link-list-link" data-event="clicked" data-uuid="09a935f5-df" data-event-component="linkButton" data-event-container="navbarDropdown" data-schema-version="1" data-label="Resellers" data-label-english="Resellers" >Resellers</a> </li> <li > <a href="/legal/atlassian-customer-agreement" class="imkt-navbar__link-list-link" data-event="clicked" data-uuid="9df61489-39" data-event-component="linkButton" data-event-container="navbarDropdown" data-schema-version="1" data-label="Terms of Service" data-label-english="Terms of Service" >Terms of Service</a> </li> </ul> <div class="imkt-navbar__right-nav"> </div> </div> </div> </div> <div class="container-fluid imkt-navbar__collapsed-section"> <div class="row"> <div class="column"> <ul class="imkt-navbar__collapsed-link-list" > <li > <a href="/licensing/purchase-licensing" class="imkt-navbar__collapsed-link-list-link" data-event="clicked" data-uuid="f23b476c-b3" data-event-component="linkButton" data-event-container="navbarDropdown" data-schema-version="1" data-label="Purchase & Licensing" data-label-english="Purchase & Licensing" >Purchase & Licensing</a> </li> <li > <a href="/licensing/cloud" class="imkt-navbar__collapsed-link-list-link imkt-navbar__collapsed-link-list-link--current" data-event="clicked" data-uuid="559bcd25-7c" data-event-component="linkButton" data-event-container="navbarDropdown" data-schema-version="1" data-label="Atlassian Cloud" data-label-english="Atlassian Cloud" >Atlassian Cloud</a> </li> <li > <a href="/licensing/atlassian-together" class="imkt-navbar__collapsed-link-list-link" data-event="clicked" data-uuid="94e8f579-1b" data-event-component="linkButton" data-event-container="navbarDropdown" data-schema-version="1" data-label="Atlassian Together" data-label-english="Atlassian Together" >Atlassian Together</a> </li> <li > <a href="/licensing/marketplace" class="imkt-navbar__collapsed-link-list-link" data-event="clicked" data-uuid="abfc985f-a7" data-event-component="linkButton" data-event-container="navbarDropdown" data-schema-version="1" data-label="Marketplace" data-label-english="Marketplace" >Marketplace</a> </li> <li > <a href="/licensing/atlassian-guard" class="imkt-navbar__collapsed-link-list-link" data-event="clicked" data-uuid="5ca5cbf0-b0" data-event-component="linkButton" data-event-container="navbarDropdown" data-schema-version="1" data-label="Atlassian Guard" data-label-english="Atlassian Guard" >Atlassian Guard</a> </li> <li > <a href="/licensing/data-center" class="imkt-navbar__collapsed-link-list-link" data-event="clicked" data-uuid="d695cc49-51" data-event-component="linkButton" data-event-container="navbarDropdown" data-schema-version="1" data-label="Data Center" data-label-english="Data Center" >Data Center</a> </li> <li > <a href="/licensing/jira" class="imkt-navbar__collapsed-link-list-link" data-event="clicked" data-uuid="fd8ea849-dc" data-event-component="linkButton" data-event-container="navbarDropdown" data-schema-version="1" data-label="Jira" data-label-english="Jira" >Jira</a> </li> <li > <a href="/licensing/jira-work-management" class="imkt-navbar__collapsed-link-list-link" data-event="clicked" data-uuid="e12b1801-5d" data-event-component="linkButton" data-event-container="navbarDropdown" data-schema-version="1" data-label="Jira Work Management" data-label-english="Jira Work Management" >Jira Work Management</a> </li> <li > <a href="/licensing/jira-service-management" class="imkt-navbar__collapsed-link-list-link" data-event="clicked" data-uuid="cb974101-49" data-event-component="linkButton" data-event-container="navbarDropdown" data-schema-version="1" data-label="Jira Service Management" data-label-english="Jira Service Management" >Jira Service Management</a> </li> <li > <a href="/licensing/jira-product-discovery" class="imkt-navbar__collapsed-link-list-link" data-event="clicked" data-uuid="d7161ab8-d5" data-event-component="linkButton" data-event-container="navbarDropdown" data-schema-version="1" data-label="Jira Product Discovery" data-label-english="Jira Product Discovery" >Jira Product Discovery</a> </li> <li > <a href="/licensing/confluence" class="imkt-navbar__collapsed-link-list-link" data-event="clicked" data-uuid="16444860-f3" data-event-component="linkButton" data-event-container="navbarDropdown" data-schema-version="1" data-label="Confluence" data-label-english="Confluence" >Confluence</a> </li> <li > <a href="/licensing/bitbucket" class="imkt-navbar__collapsed-link-list-link" data-event="clicked" data-uuid="1932a5da-55" data-event-component="linkButton" data-event-container="navbarDropdown" data-schema-version="1" data-label="Bitbucket" data-label-english="Bitbucket" >Bitbucket</a> </li> <li > <a href="/licensing/fisheye-and-crucible" class="imkt-navbar__collapsed-link-list-link" data-event="clicked" data-uuid="a70e26e9-bb" data-event-component="linkButton" data-event-container="navbarDropdown" data-schema-version="1" data-label="Fisheye/Crucible" data-label-english="Fisheye/Crucible" >Fisheye/Crucible</a> </li> <li > <a href="/licensing/bamboo" class="imkt-navbar__collapsed-link-list-link" data-event="clicked" data-uuid="204a60b8-05" data-event-component="linkButton" data-event-container="navbarDropdown" data-schema-version="1" data-label="Bamboo" data-label-english="Bamboo" >Bamboo</a> </li> <li > <a href="/licensing/crowd" class="imkt-navbar__collapsed-link-list-link" data-event="clicked" data-uuid="2a0e2f35-9c" data-event-component="linkButton" data-event-container="navbarDropdown" data-schema-version="1" data-label="Crowd" data-label-english="Crowd" >Crowd</a> </li> <li > <a href="https://support.atlassian.com/trello/resources/" class="imkt-navbar__collapsed-link-list-link" data-event="clicked" data-uuid="72bd1861-2c" data-event-component="linkButton" data-event-container="navbarDropdown" data-schema-version="1" data-label="Trello" data-label-english="Trello" >Trello</a> </li> <li > <a href="/licensing/opsgenie" class="imkt-navbar__collapsed-link-list-link" data-event="clicked" data-uuid="b3cd9197-1a" data-event-component="linkButton" data-event-container="navbarDropdown" data-schema-version="1" data-label="Opsgenie" data-label-english="Opsgenie" >Opsgenie</a> </li> <li > <a href="/licensing/halp" class="imkt-navbar__collapsed-link-list-link" data-event="clicked" data-uuid="93990cf5-f0" data-event-component="linkButton" data-event-container="navbarDropdown" data-schema-version="1" data-label="Halp" data-label-english="Halp" >Halp</a> </li> <li > <a href="/licensing/open-devops" class="imkt-navbar__collapsed-link-list-link" data-event="clicked" data-uuid="def3e702-7e" data-event-component="linkButton" data-event-container="navbarDropdown" data-schema-version="1" data-label="Open Devops" data-label-english="Open Devops" >Open Devops</a> </li> <li > <a href="/licensing/enterprise-faq" class="imkt-navbar__collapsed-link-list-link" data-event="clicked" data-uuid="96fdf720-11" data-event-component="linkButton" data-event-container="navbarDropdown" data-schema-version="1" data-label="Enterprise Services" data-label-english="Enterprise Services" >Enterprise Services</a> </li> <li > <a href="/licensing/resellers" class="imkt-navbar__collapsed-link-list-link" data-event="clicked" data-uuid="09a935f5-df" data-event-component="linkButton" data-event-container="navbarDropdown" data-schema-version="1" data-label="Resellers" data-label-english="Resellers" >Resellers</a> </li> <li > <a href="/legal/atlassian-customer-agreement" class="imkt-navbar__collapsed-link-list-link" data-event="clicked" data-uuid="9df61489-39" data-event-component="linkButton" data-event-container="navbarDropdown" data-schema-version="1" data-label="Terms of Service" data-label-english="Terms of Service" >Terms of Service</a> </li> </ul> </div> </div> </div> <script type="text/x-component"> { "type":"imkt.components.Navbar", "params": { "hasCharlie":"false" } } </script></nav> <div class="container-fluid md-comfortable-top"> <div class="row reduced-row"> <div class="column column-md-3 hide-xs hide-sm s0 between" > <div class="component component--guided-sidebar "> <div class="side-links"> <div class="custom-guide-link level-1 guide-sidebar-link foldup" > <a href="/licensing/purchase-licensing" data-event="clicked" data-uuid="1731194b-35" data-event-component="linkButton" data-event-container="guidedSidebarLink" data-schema-version="1" class="guide-sidebar-child-link level1 "> Purchasing & Licensing </a> </div> <div class="custom-guide-link level-1 guide-sidebar-link revealed active" > <a href="/licensing/cloud" data-event="clicked" data-uuid="72f3c8b2-70" data-event-component="linkButton" data-event-container="guidedSidebarLink" data-schema-version="1" class="guide-sidebar-child-link level1 active"> Atlassian Cloud </a> </div> <div class="custom-guide-link level-1 guide-sidebar-link foldup" > <a href="/licensing/atlassian-together" data-event="clicked" data-uuid="7d5fac8f-76" data-event-component="linkButton" data-event-container="guidedSidebarLink" data-schema-version="1" class="guide-sidebar-child-link level1 "> Atlassian Together </a> </div> <div class="custom-guide-link level-1 guide-sidebar-link foldup" > <a href="/licensing/marketplace" data-event="clicked" data-uuid="c41225d5-69" data-event-component="linkButton" data-event-container="guidedSidebarLink" data-schema-version="1" class="guide-sidebar-child-link level1 "> Marketplace </a> </div> <div class="custom-guide-link level-1 guide-sidebar-link foldup" > <a href="/licensing/atlassian-guard" data-event="clicked" data-uuid="6a5a926e-c7" data-event-component="linkButton" data-event-container="guidedSidebarLink" data-schema-version="1" class="guide-sidebar-child-link level1 "> Atlassian Guard </a> </div> <div class="custom-guide-link level-1 guide-sidebar-link foldup" > <a href="/licensing/data-center" data-event="clicked" data-uuid="26bdf8ec-8a" data-event-component="linkButton" data-event-container="guidedSidebarLink" data-schema-version="1" class="guide-sidebar-child-link level1 "> Data Center </a> </div> <div class="custom-guide-link level-1 guide-sidebar-link foldup" > <a href="/licensing/server-end-of-support" data-event="clicked" data-uuid="b0e3f360-f4" data-event-component="linkButton" data-event-container="guidedSidebarLink" data-schema-version="1" class="guide-sidebar-child-link level1 "> Server End of Support </a> </div> <div class="custom-guide-link level-1 guide-sidebar-link foldup" > <a href="/licensing/jira" data-event="clicked" data-uuid="50b1b7d5-21" data-event-component="linkButton" data-event-container="guidedSidebarLink" data-schema-version="1" class="guide-sidebar-child-link level1 "> Jira </a> </div> <div class="custom-guide-link level-1 guide-sidebar-link foldup" > <a href="/licensing/jira-work-management" data-event="clicked" data-uuid="a95c4fe9-04" data-event-component="linkButton" data-event-container="guidedSidebarLink" data-schema-version="1" class="guide-sidebar-child-link level1 "> Jira Work Management </a> </div> <div class="custom-guide-link level-1 guide-sidebar-link foldup" > <a href="/licensing/jira-service-management" data-event="clicked" data-uuid="caa4762b-0d" data-event-component="linkButton" data-event-container="guidedSidebarLink" data-schema-version="1" class="guide-sidebar-child-link level1 "> Jira Service Management </a> </div> <div class="custom-guide-link level-1 guide-sidebar-link foldup" > <a href="/licensing/jira-product-discovery" data-event="clicked" data-uuid="1e80ea19-89" data-event-component="linkButton" data-event-container="guidedSidebarLink" data-schema-version="1" class="guide-sidebar-child-link level1 "> Jira Product Discovery </a> </div> <div class="custom-guide-link level-1 guide-sidebar-link foldup" > <a href="/licensing/atlas" data-event="clicked" data-uuid="d5e0b458-c5" data-event-component="linkButton" data-event-container="guidedSidebarLink" data-schema-version="1" class="guide-sidebar-child-link level1 "> Atlas </a> </div> <div class="custom-guide-link level-1 guide-sidebar-link foldup" > <a href="/licensing/compass" data-event="clicked" data-uuid="7749929a-31" data-event-component="linkButton" data-event-container="guidedSidebarLink" data-schema-version="1" class="guide-sidebar-child-link level1 "> Compass </a> </div> <div class="custom-guide-link level-1 guide-sidebar-link foldup" > <a href="/licensing/confluence" data-event="clicked" data-uuid="12bd2fc6-53" data-event-component="linkButton" data-event-container="guidedSidebarLink" data-schema-version="1" class="guide-sidebar-child-link level1 "> Confluence </a> </div> <div class="custom-guide-link level-1 guide-sidebar-link foldup" > <a href="/licensing/bitbucket" data-event="clicked" data-uuid="ee448465-3c" data-event-component="linkButton" data-event-container="guidedSidebarLink" data-schema-version="1" class="guide-sidebar-child-link level1 "> Bitbucket </a> </div> <div class="custom-guide-link level-1 guide-sidebar-link foldup" > <a href="/licensing/fisheye-and-crucible" data-event="clicked" data-uuid="d34436ea-20" data-event-component="linkButton" data-event-container="guidedSidebarLink" data-schema-version="1" class="guide-sidebar-child-link level1 "> Fisheye/Crucible </a> </div> <div class="custom-guide-link level-1 guide-sidebar-link foldup" > <a href="/licensing/bamboo" data-event="clicked" data-uuid="070edb87-83" data-event-component="linkButton" data-event-container="guidedSidebarLink" data-schema-version="1" class="guide-sidebar-child-link level1 "> Bamboo </a> </div> <div class="custom-guide-link level-1 guide-sidebar-link foldup" > <a href="/licensing/crowd" data-event="clicked" data-uuid="bb469e9b-6a" data-event-component="linkButton" data-event-container="guidedSidebarLink" data-schema-version="1" class="guide-sidebar-child-link level1 "> Crowd </a> </div> <div class="custom-guide-link level-1 guide-sidebar-link foldup" > <a href="/licensing/opsgenie" data-event="clicked" data-uuid="8b436419-9f" data-event-component="linkButton" data-event-container="guidedSidebarLink" data-schema-version="1" class="guide-sidebar-child-link level1 "> Opsgenie </a> </div> <div class="custom-guide-link level-1 guide-sidebar-link foldup" > <a href="/licensing/halp" data-event="clicked" data-uuid="2126652d-f5" data-event-component="linkButton" data-event-container="guidedSidebarLink" data-schema-version="1" class="guide-sidebar-child-link level1 "> Halp </a> </div> <div class="custom-guide-link level-1 guide-sidebar-link foldup" > <a href="/licensing/open-devops" data-event="clicked" data-uuid="0fd64a12-67" data-event-component="linkButton" data-event-container="guidedSidebarLink" data-schema-version="1" class="guide-sidebar-child-link level1 "> Open Devops </a> </div> <div class="custom-guide-link level-1 guide-sidebar-link foldup" > <a href="/licensing/enterprise-faq" data-event="clicked" data-uuid="3794cd4c-6b" data-event-component="linkButton" data-event-container="guidedSidebarLink" data-schema-version="1" class="guide-sidebar-child-link level1 "> Enterprise Services </a> </div> <div class="custom-guide-link level-1 guide-sidebar-link foldup" > <a href="/licensing/resellers" data-event="clicked" data-uuid="1a6868bd-41" data-event-component="linkButton" data-event-container="guidedSidebarLink" data-schema-version="1" class="guide-sidebar-child-link level1 "> Resellers </a> </div> <div class="custom-guide-link level-1 guide-sidebar-link foldup" > <a href="/legal/atlassian-customer-agreement" data-event="clicked" data-uuid="2c220e8d-ae" data-event-component="linkButton" data-event-container="guidedSidebarLink" data-schema-version="1" class="guide-sidebar-child-link level1 "> Customer Agreement </a> </div> </div> <script type="text/x-component"> { "type":"imkt.components.GuidedSidebar", "params": { "stickyPosition":"50", "isAgile":false } } </script></div> </div> <div class="column column-md-8 s0 between" > <div class="component component--heading"> <h1 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Cloud Pricing & Licensing </h1> </div> <div class="component component--horizontal-rule align-left" id="blue-hr"> <hr class="type3 " /> </div> <div class="container-fluid"> <div class="row"> <div class="column s0 between" > </div> </div> </div> <div class="component s0 between component--block xs-cozy-top guided-sidebar-block" id="users-roles" data-sidebar-title="Managing Users & Roles" data-title="Managing Users & Roles" > <div class="imkt-feature-table-container"> <div class="features-header bottomOnly border-color- border-width-"> <h2 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Managing Users & Roles </h2> <button class="show-hide-all" data-event="clicked" data-uuid="0014908e-77" data-event-component="linkButton" data-event-container="featuresTableFeature" data-schema-version="1" data-label="Show all" >Show all</button> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="6eb2ed20-8d-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-label="How do I add users to my cloud site? Show" id="how-do-i-add-users-to-my-cloud-site" href="javascript:void(0);"> <span class="label"> How do I add users to my cloud site?<span class="button copy-link"> <svg width="24" height="24" viewBox="0 0 24 24"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg> <span class="copy-link-label">Copy link to heading</span> <span class="copy-link-label-success">Copied!</span> </span> </span> <span class="toggle">Show</span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"> </td> <td class="hide-aspect-name hider"> <div class="component component--textblock " id="q1"> <p>If you're a Site Administrator, follow the steps below.</p> <p>To add a user:</p> <ol> <li>Go to <strong>Settings</strong> > <strong>User Management</strong>. </li> <li>Click the <strong>Users</strong> tab invite your teammates. Please note that even if the invitee does not accept the invitation, they will become a billable user.</li> <li>Enter your teammate's email address(es) and click <strong>Invite Team Members</strong>.</li> </ol> <p>You can then select a user from the list at the bottom of the page to grant/revoke access to particular products.</p> </div> </td> </tr></tbody> </table> </div> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="81c67580-52-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-label="How do I remove users from my cloud site? Show" id="how-do-i-remove-users-from-my-cloud-site" href="javascript:void(0);"> <span class="label"> How do I remove users from my cloud site?<span class="button copy-link"> <svg width="24" height="24" viewBox="0 0 24 24"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg> <span class="copy-link-label">Copy link to heading</span> <span class="copy-link-label-success">Copied!</span> </span> </span> <span class="toggle">Show</span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"> </td> <td class="hide-aspect-name hider"> <div class="component component--textblock "> <p>Remove a user if you don't want them to appear on your site. Removing a user from one site doesn’t remove them from your organization or other sites you manage.</p> <p>To remove a user:</p> <ol> <li>From your site's <strong>Administration</strong>, select <strong>Users</strong>.</li> <li>From the user you want to remove, select <strong>Show details</strong> from the <strong>Actions</strong> column.</li> <li>You may need to click the dropdown to see this option.</li> <li>On the user details screen, click <strong>Remove user</strong>.</li> </ol> </div> </td> </tr></tbody> </table> </div> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="24c7704b-90-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-label="How are users counted towards billing? Show" id="how-are-users-counted-towards-billing" href="javascript:void(0);"> <span class="label"> How are users counted towards billing?<span class="button copy-link"> <svg width="24" height="24" viewBox="0 0 24 24"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg> <span class="copy-link-label">Copy link to heading</span> <span class="copy-link-label-success">Copied!</span> </span> </span> <span class="toggle">Show</span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"> </td> <td class="hide-aspect-name hider"> <div class="component component--textblock "> <p>Users will be counted toward billing once product access is granted. A user must be explicitly deactivated, deleted, or removed from a synced user directory (if you have Google sync) to <em>not</em> count towards billing. <a data-event="clicked" data-uuid="1537e625-d80" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="Learn how to add or remove users" data-label-english="Learn how to add or remove users" href="https://support.atlassian.com/user-management/docs/invite-a-user/">Learn how to add or remove users</a>.</p> <p>You may also see users stemming from Marketplace Apps, however, these users are not counted toward your total user count or your bill.</p> </div> </td> </tr></tbody> </table> </div> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="f03a4bb0-05-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-label="How many users do I have? Show" id="how-many-users-do-i-have" href="javascript:void(0);"> <span class="label"> How many users do I have?<span class="button copy-link"> <svg width="24" height="24" viewBox="0 0 24 24"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg> <span class="copy-link-label">Copy link to heading</span> <span class="copy-link-label-success">Copied!</span> </span> </span> <span class="toggle">Show</span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"> </td> <td class="hide-aspect-name hider"> <div class="component component--textblock "> <p>If you're a Site Administrator, you can find the number of billable users for each cloud product by following the steps</p> <ol> <li>From your cloud site, select <strong>Settings</strong> > <strong>Billing</strong>.</li> <li>Click <strong>Manage Subscriptions</strong>.</li> <li>Each cloud product will display the number of billable users</li> </ol> <p>If you're only a billing or technical contact (within <a data-event="clicked" data-uuid="d5016547-ca0" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="my.atlassian.com" data-label-english="my.atlassian.com" href="https://my.atlassian.com/product">my.atlassian.com</a>), you will not have access to user counts. In order to understand how many users you have, please refer to recent Invoices, located within <a data-event="clicked" data-uuid="d5016547-ca0" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="my.atlassian.com" data-label-english="my.atlassian.com" href="https://my.atlassian.com/product">my.atlassian.com</a>, under the <strong>Orders</strong> tab.</p> </div> </td> </tr></tbody> </table> </div> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="bf32543a-c6-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-label="What are Trusted users? Show" id="what-are-trusted-users" href="javascript:void(0);"> <span class="label"> What are Trusted users?<span class="button copy-link"> <svg width="24" height="24" viewBox="0 0 24 24"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg> <span class="copy-link-label">Copy link to heading</span> <span class="copy-link-label-success">Copied!</span> </span> </span> <span class="toggle">Show</span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"> </td> <td class="hide-aspect-name hider"> <div class="component component--textblock "> <p>The Trusted user role grants access to <em>Product</em> Admin features, but not <em>Site</em> Admin features. Trusted users have the ability to invite new users and begin new product trials. Adding a Trusted user will not add them to any user groups with global permissions, however, they will be counted as a billable user for each parent product within the cloud site.</p> <p>For example, a Trusted user on a cloud site with Jira, Confluence, and Jira Service Management will be considered a billable user for each product.</p> </div> </td> </tr></tbody> </table> </div> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="60d766ed-f8-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-label="When were my users last active? Show" id="when-were-my-users-last-active" href="javascript:void(0);"> <span class="label"> When were my users last active?<span class="button copy-link"> <svg width="24" height="24" viewBox="0 0 24 24"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg> <span class="copy-link-label">Copy link to heading</span> <span class="copy-link-label-success">Copied!</span> </span> </span> <span class="toggle">Show</span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"> </td> <td class="hide-aspect-name hider"> <div class="component component--textblock "> <p>As a Site Administrator, you can access your users' last activity by:</p> <ol> <li>From your cloud site, select <strong>Settings</strong> > <strong>User Management</strong></li> <li>Click <strong>Users</strong> in the sidebar. Each users' last activity will be noted in the <strong>Last Seen On Site</strong> column.</li> </ol> <p>Activity is captured when a logged-in user interacts with your cloud site. When there is user activity, the current date is logged in User Management. Please note, we don't differentiate between activity across Jira and Jira Service Management.</p> </div> </td> </tr></tbody> </table> </div> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="c760ea1b-2d-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-label="How do I add or remove products and Apps? Show" id="how-do-i-add-or-remove-products-and-apps" href="javascript:void(0);"> <span class="label"> How do I add or remove products and Apps?<span class="button copy-link"> <svg width="24" height="24" viewBox="0 0 24 24"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg> <span class="copy-link-label">Copy link to heading</span> <span class="copy-link-label-success">Copied!</span> </span> </span> <span class="toggle">Show</span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"> </td> <td class="hide-aspect-name hider"> <div class="component component--textblock "> <p>As a Site Administrator, you can add or remove products by:</p> <ol> <li>From your cloud site, select <strong>Settings</strong> > <strong>Billing</strong></li> <li>Select <strong>Manage Subscriptions</strong>.</li> <li>To add additional products, select Add More Atlassian Products. To remove an existing product, select the <strong>three dots</strong> next to Manage Users, followed by <strong>Delete</strong>. You'll be prompted to confirm the deletion of the product and its data.</li> </ol> <p><strong>Please note</strong>: Removing products or apps takes effect immediately and no credit or refund will be offered for removing applications or apps early.</p> </div> </td> </tr></tbody> </table> </div> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="40bdac51-25-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-label="Who is a Site Administrator? Show" id="who-is-a-site-administrator" href="javascript:void(0);"> <span class="label"> Who is a Site Administrator?<span class="button copy-link"> <svg width="24" height="24" viewBox="0 0 24 24"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg> <span class="copy-link-label">Copy link to heading</span> <span class="copy-link-label-success">Copied!</span> </span> </span> <span class="toggle">Show</span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"> </td> <td class="hide-aspect-name hider"> <div class="component component--textblock "> <p>A Site Administrator is a user in the <strong>site-admins</strong> group who has access to the user management and billing sections of your cloud site. Users in this group will have complete administrator access to all applications on your site and have application access to all available applications.</p> <p>You can learn more about the new Site Administrators permission in <a data-event="clicked" data-uuid="9383124b-490" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="Default Groups and Permissions in Cloud" data-label-english="Default Groups and Permissions in Cloud" href="https://support.atlassian.com/user-management/docs/create-and-update-groups/">Default Groups and Permissions in Cloud</a>.</p> </div> </td> </tr></tbody> </table> </div> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="1acc588f-a6-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-label="What are the other types of administrative roles? Show" id="what-are-the-other-types-of-administrative-roles" href="javascript:void(0);"> <span class="label"> What are the other types of administrative roles?<span class="button copy-link"> <svg width="24" height="24" viewBox="0 0 24 24"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg> <span class="copy-link-label">Copy link to heading</span> <span class="copy-link-label-success">Copied!</span> </span> </span> <span class="toggle">Show</span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"> </td> <td class="hide-aspect-name hider"> <div class="component component--textblock "> <ul> <li><strong>Site Administrators</strong> have the highest administration privileges on your cloud site. They can be considered as the owners of your Atlassian Cloud service.</li> <li><strong>Administrators</strong> have administration access only to the applications of your cloud site. These are the day-to-day administrators of your cloud service.</li> <li><strong>Billing contacts</strong> will be notified of changes to the bill and have access to manage your subscription through <a data-event="clicked" data-uuid="579805f6-e30" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="my atlassian.com" data-label-english="my atlassian.com" href="http://my.atlassian.com/">my atlassian.com</a>. These are the people who are interested in the ongoing billing of your cloud service.</li> </ul> <p>Your Site Administrators and Administrators are <a data-event="clicked" data-uuid="579805f6-e31" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="managed through your cloud site" data-label-english="managed through your cloud site" href="https://support.atlassian.com/user-management/docs/create-and-update-groups/">managed through your cloud site</a> and your billing contacts are <a data-event="clicked" data-uuid="579805f6-e32" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="managed on my.atlassian.com" data-label-english="managed on my.atlassian.com" href="https://www.atlassian.com/licensing/purchase-licensing#manage-account">managed on my.atlassian.com</a>. If no Site Administrators are active users, it will be necessary to contact your internal IT team to grant you access to the email address associated with the previous contact. You can then use the 'Unable to access your account?' link from your cloud site.</p> </div> </td> </tr></tbody> </table> </div> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="19693a27-42-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-label="How do I change the Site Administrator? Show" id="how-do-i-change-the-site-administrator" href="javascript:void(0);"> <span class="label"> How do I change the Site Administrator?<span class="button copy-link"> <svg width="24" height="24" viewBox="0 0 24 24"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg> <span class="copy-link-label">Copy link to heading</span> <span class="copy-link-label-success">Copied!</span> </span> </span> <span class="toggle">Show</span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"> </td> <td class="hide-aspect-name hider"> <div class="component component--textblock "> <p>Your Site Administrators and Administrators are <a data-event="clicked" data-uuid="75374cb5-490" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="managed through your cloud site" data-label-english="managed through your cloud site" href="https://support.atlassian.com/user-management/docs/create-and-update-groups/">managed through your cloud site</a>.</p> <p>Only Site Administrators can update who has the 'site-admin' permission. If no Site Administrators are active users, it will be necessary to contact your internal IT team to grant you access to the email address associated with the previous contact. You can then use the Unable to access your account? link from your cloud site to reset the password and change the Site Administrator.</p> </div> </td> </tr></tbody> </table> </div> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="3e2eeffa-5f-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-label="How do I update the billing and/or technical contacts? Show" id="how-do-i-update-the-billing-andor-technical-contacts" href="javascript:void(0);"> <span class="label"> How do I update the billing and/or technical contacts?<span class="button copy-link"> <svg width="24" height="24" viewBox="0 0 24 24"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg> <span class="copy-link-label">Copy link to heading</span> <span class="copy-link-label-success">Copied!</span> </span> </span> <span class="toggle">Show</span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"> </td> <td class="hide-aspect-name hider"> <div class="component component--textblock "> <p>To add a billing or technical contact, any <em>existing</em> billing or technical contacts can log into <a data-event="clicked" data-uuid="014af1b9-370" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="my.atlassian.com" data-label-english="my.atlassian.com" href="http://my.atlassian.com">my.atlassian.com</a>, select the product or subscription in question, and enter the email address of the new contact. If the new contact does not have an Atlassian Account, you will be prompted to enter a few details.</p> <p>To establish a new primary billing or technical contact, the new contact will need to log into <a data-event="clicked" data-uuid="014af1b9-370" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="my.atlassian.com" data-label-english="my.atlassian.com" href="http://my.atlassian.com">my.atlassian.com</a> and select <strong>Make Primary</strong>. The existing primary contact will then be demoted to a secondary contact and can be removed if needed.</p> <p>Within cloud, any Site Admin will be able to make themselves a billing contact by navigating to <strong>Site Administration</strong> > <strong>Billing</strong> > <strong>Overview</strong> and selecting <strong>Make Me A Billing Contact</strong>.</p> <p>If you have any questions about the contacts on file for your license or subscription, please <a data-event="clicked" data-uuid="014af1b9-372" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="contact our Customer Advocate Team" data-label-english="contact our Customer Advocate Team" href="/company/contact/purchasing-licensing">contact our Customer Advocate Team</a>.</p> </div> </td> </tr></tbody> </table> </div> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="235839dd-98-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-label="Who is notified about changes to my subscription? Show" id="who-is-notified-about-changes-to-my-subscription" href="javascript:void(0);"> <span class="label"> Who is notified about changes to my subscription?<span class="button copy-link"> <svg width="24" height="24" viewBox="0 0 24 24"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg> <span class="copy-link-label">Copy link to heading</span> <span class="copy-link-label-success">Copied!</span> </span> </span> <span class="toggle">Show</span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"> </td> <td class="hide-aspect-name hider"> <div class="component component--textblock "> <p>An email will be sent to all billing and technical contacts 3 days prior to the billing date. You can <a data-event="clicked" data-uuid="8ba99a2f-c40" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="manage your technical and billing contacts" data-label-english="manage your technical and billing contacts" href="https://www.atlassian.com/licensing/purchase-licensing#manage-account">manage your technical and billing contacts</a> through <a data-event="clicked" data-uuid="8ba99a2f-c41" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="my.atlassian.com" data-label-english="my.atlassian.com" href="http://my.atlassian.com">my.atlassian.com</a>.</p> <p>We are working to expand this notification to all site administrators of your cloud site in the future.</p> </div> </td> </tr></tbody> </table> </div> </div> <script type="text/x-component"> { "type":"imkt.components.FeaturesTable", "params": { "showText":"Show", "hideText":"Hide", "showAllText":"Show all", "hideAllText":"Hide all", "useExpandAll":true, "useAccordionStyle":false } } </script></div> </div> <div class="component s0 between component--block xs-cozy-top guided-sidebar-block" id="subscription" data-sidebar-title="Managing Your Subscription" data-title="Managing Your Subscription" > <div class="imkt-feature-table-container"> <div class="features-header bottomOnly border-color- border-width-"> <h2 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Managing Your Subscription </h2> <button class="show-hide-all" data-event="clicked" data-uuid="7f2e9fc9-06" data-event-component="linkButton" data-event-container="featuresTableFeature" data-schema-version="1" data-label="Show all" >Show all</button> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="a86f8955-4a-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-label="What payment options are available for cloud? Show " id="what-payment-options-are-available-for-cloud" href="javascript:void(0);"> <span class="label"> What payment options are available for cloud?<span class="button copy-link"> <svg width="24" height="24" viewBox="0 0 24 24"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg> <span class="copy-link-label">Copy link to heading</span> <span class="copy-link-label-success">Copied!</span> </span> </span> <span class="toggle">Show </span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"> </td> <td class="hide-aspect-name hider"> <div class="component component--textblock "> <p><u><strong>Cloud Monthly</strong></u></p> <p>To ensure timely payment for monthly subscriptions, we're only able to accept payment via credit card* or PayPal. The card on file can be updated by the primary billing contact via <a data-event="clicked" data-uuid="88292d3d-6d0" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="my.atlassian.com" data-label-english="my.atlassian.com" href="https://my.atlassian.com/product">my.atlassian.com</a> at any time, or you can elect to pay via PayPal via the Billing Details section of your cloud subscription.</p> <p><strong>Please note, if you've elected to purchase a monthly cloud subscription through a <a data-event="clicked" data-uuid="88292d3d-6d1" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="Solution Partner" data-label-english="Solution Partner" href="https://www.atlassian.com/partners">Solution Partner</a>, they will need to be added as a licensed Site Admin in order to manage the monthly billing of the site.</strong></p> <p>*Unfortunately, we're unable to accept Discover credit cards for monthly renewals.</p> <p> </p> <p><u><strong>Cloud Annual</strong></u></p> <p>Cloud subscriptions set up for automatic renewals can be paid via credit card or PayPal. Annual quotes can be paid by credit card, bank transfer, check, ACH, PayPal, or Net-30 terms (for orders above $10,000). Complete payment details appear on the first page of an official quote and on our <a data-event="clicked" data-uuid="88292d3d-6d2" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="How To Pay" data-label-english="How To Pay" href="/licensing/purchase-licensing/howtopay/english">How To Pay</a> page.</p> </div> </td> </tr></tbody> </table> </div> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="2ae2284e-1d-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-label="How do I add payment details? Show " id="how-do-i-add-payment-details" href="javascript:void(0);"> <span class="label"> How do I add payment details?<span class="button copy-link"> <svg width="24" height="24" viewBox="0 0 24 24"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg> <span class="copy-link-label">Copy link to heading</span> <span class="copy-link-label-success">Copied!</span> </span> </span> <span class="toggle">Show </span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"> </td> <td class="hide-aspect-name hider"> <div class="component component--textblock "> <p>After you've created your cloud site, monthly payment details can be applied either from within the site itself by a Site Admin, or via the primary billing contact's <a data-event="clicked" data-uuid="b3fedbe3-cd0" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="my.atlassian.com" data-label-english="my.atlassian.com" href="https://my.atlassian.com/product">my.atlassian.com</a> account. Please note, PayPal accounts must be linked by a Site Admin from within the site itself. </p> <p><u><strong>Via Cloud Site</strong></u></p> <p>Monthly payment details can be added from within the cloud site itself by a Site Admin. Once an Admin logs into the site, they'll navigate to <strong>Site Administration</strong> > <strong>Billing</strong> > <strong>Billing Details</strong>. Follow the on-screen instructions to add credit card details or link a PayPal account. </p> <p><u><strong>Via my.atlassian.com</strong></u></p> <p>Alternatively, credit card details can be added via the primary billing contact's <a data-event="clicked" data-uuid="b3fedbe3-cd0" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="my.atlassian.com" data-label-english="my.atlassian.com" href="https://my.atlassian.com/product">my.atlassian.com</a> account by selecting the cloud site in question and clicking <strong>Provide Payment Details</strong> from the drop-down menu. Please note, PayPal accounts must be linked by a Site Admin from within the site itself. </p> </div> </td> </tr></tbody> </table> </div> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="853455dd-00-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-label="Can I add more users? Show " id="can-i-add-more-users" href="javascript:void(0);"> <span class="label"> Can I add more users?<span class="button copy-link"> <svg width="24" height="24" viewBox="0 0 24 24"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg> <span class="copy-link-label">Copy link to heading</span> <span class="copy-link-label-success">Copied!</span> </span> </span> <span class="toggle">Show </span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"> </td> <td class="hide-aspect-name hider"> <div class="component component--textblock "> <p>Cloud subscriptions paid monthly will simply charge the card on file for the number of users tied to each product, each month. </p> <p>Cloud sites paid annually will need a formal prorated upgrade quote, as products are sold in distinct user tiers. Please review the available annual user tiers and <a data-event="clicked" data-uuid="3c14c7ef-160" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="Contact Us" data-label-english="Contact Us" href="/company/contact/purchasing-licensing">Contact Us</a> for a formal upgrade quote.</p> </div> </td> </tr></tbody> </table> </div> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="80832a31-be-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-label="How do I update the credit card or PayPal account on file? Show " id="how-do-i-update-the-credit-card-or-paypal-account-on-file" href="javascript:void(0);"> <span class="label"> How do I update the credit card or PayPal account on file?<span class="button copy-link"> <svg width="24" height="24" viewBox="0 0 24 24"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg> <span class="copy-link-label">Copy link to heading</span> <span class="copy-link-label-success">Copied!</span> </span> </span> <span class="toggle">Show </span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"> </td> <td class="hide-aspect-name hider"> <div class="component component--textblock "> <p>Any Site Admin can update the credit card/Paypal account on file from within the cloud site itself. Once a Site Admin has logged into the site:</p> <ul> <li>Navigate to <strong>Site Administration</strong> > <strong>Billing</strong> > <strong>Billing Details</strong></li> <li>Click the <strong>Pencil icon</strong> to edit the card details</li> </ul> <p>Alternatively, the primary billing contact of a cloud subscription can update the credit card for the subscription via <a data-event="clicked" data-uuid="544bfe71-110" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="my.atlassian.com" data-label-english="my.atlassian.com" href="https://my.atlassian.com/product">my.atlassian.com</a>. To update the credit card on file:</p> <ul> <li>Log into <a data-event="clicked" data-uuid="544bfe71-110" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="my.atlassian.com" data-label-english="my.atlassian.com" href="https://my.atlassian.com/product">my.atlassian.com</a></li> <li>Select the cloud site in question</li> <li>Click <strong>Edit Credit Card</strong> </li> </ul> <p>The new card will be charged on the next billing date.</p> <p>Please note, PayPal accounts must be linked by a Site Admin from within the site itself. </p> </div> </td> </tr></tbody> </table> </div> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="74338109-36-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-label="How do I sign up for annual payments? Show " id="how-do-i-sign-up-for-annual-payments" href="javascript:void(0);"> <span class="label"> How do I sign up for annual payments?<span class="button copy-link"> <svg width="24" height="24" viewBox="0 0 24 24"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg> <span class="copy-link-label">Copy link to heading</span> <span class="copy-link-label-success">Copied!</span> </span> </span> <span class="toggle">Show </span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"> </td> <td class="hide-aspect-name hider"> <div class="component component--textblock "> <p>You can choose annual payment for your cloud site from your site’s <strong>Administration</strong>. You have the option to select a one-year or a two-year billing cycle for such payments.</p> <p>To choose annual payments, follow the steps below:</p> <ol> <li>Log into your cloud site and navigate to <strong>Administration</strong> > <strong>Manage subscriptions</strong></li> <li>Under Payment options, select <strong>Choose annual payment</strong></li> <li>Review your billing details. Here you can update your tiers and plans depending on your requirements.</li> </ol> <p>After reviewing your billing details, you may either follow the next steps to complete your payment or save a price quote for later.</p> <p>Your annual billing cycle will start from the last day of your current billing cycle and you’ll pay a prorated price for the rest of your billing period.</p> <p><strong>Note</strong>: Free plans are not part of an annual billing cycle and will be upgraded to the Standard plan.</p> </div> </td> </tr></tbody> </table> </div> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="bdb03f8e-d2-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-label="Can I move back to monthly billing from an annual plan? Show " id="can-i-move-back-to-monthly-from-annual" href="javascript:void(0);"> <span class="label"> Can I move back to monthly billing from an annual plan?<span class="button copy-link"> <svg width="24" height="24" viewBox="0 0 24 24"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg> <span class="copy-link-label">Copy link to heading</span> <span class="copy-link-label-success">Copied!</span> </span> </span> <span class="toggle">Show </span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"> </td> <td class="hide-aspect-name hider"> <div class="component component--textblock "> <p>Moving from an annual term back to a monthly term can be executed no more than 30 days from the annual term end date*. Monthly billing will then resume at the end of the annual term. </p> <p>To get started, please <a data-event="clicked" data-uuid="3639f1d2-1e0" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="contact us" data-label-english="contact us" href="https://www.atlassian.com/company/contact/purchasing-licensing">contact us</a> with your cloud site URL. Before we can process the change, we'll need confirmation from a billing/technical contact on file. If possible, please have this individual contact us to expedite the process.</p> <p> </p> <p><em>*If your annual term was purchased within the last 30 days, we would be happy to issue a full refund and move you to a monthly term immediately. </em></p> </div> </td> </tr></tbody> </table> </div> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="71981eef-ff-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-label="How do I renew my cloud site? Show " id="how-do-i-renew-my-cloud-site" href="javascript:void(0);"> <span class="label"> How do I renew my cloud site?<span class="button copy-link"> <svg width="24" height="24" viewBox="0 0 24 24"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg> <span class="copy-link-label">Copy link to heading</span> <span class="copy-link-label-success">Copied!</span> </span> </span> <span class="toggle">Show </span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"> </td> <td class="hide-aspect-name hider"> <div class="component component--textblock "> <p>Annual cloud sites can be set up for automatic renewals via credit card or PayPal. Alternatively, <a data-event="clicked" data-uuid="fae21de4-8e0" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="contact us" data-label-english="contact us" href="/company/contact/purchasing-licensing">contact us</a> to generate a renewal quote for 12 or 24 months, should you wish to pay via bank transfer, check, or ACH, or lock-in pricing for two years. </p> </div> </td> </tr></tbody> </table> </div> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="9e3d012b-a4-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-label="How do I claim my cloud URL? Show " id="how-do-i-claim-my-cloud-url" href="javascript:void(0);"> <span class="label"> How do I claim my cloud URL?<span class="button copy-link"> <svg width="24" height="24" viewBox="0 0 24 24"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg> <span class="copy-link-label">Copy link to heading</span> <span class="copy-link-label-success">Copied!</span> </span> </span> <span class="toggle">Show </span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"> </td> <td class="hide-aspect-name hider"> <div class="component component--textblock "> <p>If you've purchased an annual cloud site but have yet to claim your URL, follow the steps below:</p> <ul> <li>Log into the <a data-event="clicked" data-uuid="76e3d26f-050" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="my.atlassian.com" data-label-english="my.atlassian.com" href="https://my.atlassian.com/product">my.atlassian.com</a> account of the billing or technical contact listed on the order.</li> <li>Find and select <strong>Atlassian Cloud</strong> from your Licenses tab, and select <strong>Claim Your Cloud Site</strong>.</li> <li>Follow the prompts to create your cloud URL. Select <strong>Claim Site</strong>.</li> </ul> <p>URLs can also be claimed from the confirmation email once payment has been processed.<br /> <br /> The user who claims the cloud site will become the Site Administrator. This can be changed from within the site once logged in.</p> <p><strong>Please note,</strong> product subscriptions begin when payment is processed, <em>not</em> from the time the URL is claimed. </p> </div> </td> </tr></tbody> </table> </div> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="a1b3f52a-ec-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-label="Where can I view/download quotes or paid invoices? Show " id="where-can-i-viewdownload-quotes-or-paid-invoices" href="javascript:void(0);"> <span class="label"> Where can I view/download quotes or paid invoices?<span class="button copy-link"> <svg width="24" height="24" viewBox="0 0 24 24"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg> <span class="copy-link-label">Copy link to heading</span> <span class="copy-link-label-success">Copied!</span> </span> </span> <span class="toggle">Show </span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"> </td> <td class="hide-aspect-name hider"> <div class="component component--textblock " id="q1"> <p>The primary billing and technical contacts listed on a quote or invoice can retrieve them from <a data-event="clicked" data-uuid="e818d18a-3a0" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="my.atlassian.com" data-label-english="my.atlassian.com" href="https://my.atlassian.com/product">my.atlassian.com</a>.</p> <ol> <li>Log into <a data-event="clicked" data-uuid="e818d18a-3a0" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="my.atlassian.com" data-label-english="my.atlassian.com" href="https://my.atlassian.com/product">my.atlassian.com</a> and click the <strong>Orders</strong> tab. All quotes and invoices associated with your account are in this section.</li> <li>In the <strong>Quotes</strong> tab, you can download a PDF quote or invoice, make a credit card payment, update a PO number, or delete a quote entirely.</li> <li>In the <strong>Orders</strong> tab, you can see an order's details and download a PDF of the paid invoice.</li> </ol> <p><strong>Please note:</strong> You can only access the orders where you are listed as the billing or technical contact.</p> </div> </td> </tr></tbody> </table> </div> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="82258bb2-0e-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-label="Was I double-charged? Show " id="was-i-double-charged" href="javascript:void(0);"> <span class="label"> Was I double-charged?<span class="button copy-link"> <svg width="24" height="24" viewBox="0 0 24 24"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg> <span class="copy-link-label">Copy link to heading</span> <span class="copy-link-label-success">Copied!</span> </span> </span> <span class="toggle">Show </span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"> </td> <td class="hide-aspect-name hider"> <div class="component component--textblock "> <p>In some cases, card issuers will place an <a data-event="clicked" data-uuid="c2b6355e-440" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="authorization hold" data-label-english="authorization hold" href="http://en.wikipedia.org/wiki/Authorization_hold">authorization hold</a> on funds (making them unavailable) for the amount of the purchase. Atlassian settles the transaction immediately (known as "settlement"), but the authorization hold can remain from 1-5 days until it "falls off" depending on your card issuer's policies.</p> <p>If the funds are not made available 5 days after the transaction, we recommend contacting your card issuer (Visa/American Express/MasterCard/etc) to see when the authorization hold will drop off.</p> </div> </td> </tr></tbody> </table> </div> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="240c8e84-fd-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-label="How can I reduce my cloud bill? Show " id="how-can-i-reduce-my-cloud-bill" href="javascript:void(0);"> <span class="label"> How can I reduce my cloud bill?<span class="button copy-link"> <svg width="24" height="24" viewBox="0 0 24 24"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg> <span class="copy-link-label">Copy link to heading</span> <span class="copy-link-label-success">Copied!</span> </span> </span> <span class="toggle">Show </span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"> </td> <td class="hide-aspect-name hider"> <div class="component component--textblock "> <p>If you're looking to lower your bill there are a few strategies:</p> <ul> <li>Convert to an annual subscription if you're currently paying monthly. Annual subscriptions may offer a discount depending on the number of users purchased. You may use the <a data-event="clicked" data-uuid="05a2bd05-180" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="cloud pricing calculator" data-label-english="cloud pricing calculator" href="/software/pricing-calculator?tab=monthly-pricing">cloud pricing calculator</a> to compare your estimated monthly and annual cost.</li> <li>Identify users that aren't actively using your cloud product(s) and deactivate them so they no longer count towards your monthly bill. If you need help identifying users that aren't using your cloud product(s), navigate to Site Administration > Users and review their Last Active date to find users that haven't used the product in a while. It's always a good idea to check in with your users before taking action to deactivate them.</li> </ul> </div> </td> </tr></tbody> </table> </div> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="e76bba21-24-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-label="Who do I contact with questions about a bill? Show " id="who-do-i-contact-with-questions-about-a-bill" href="javascript:void(0);"> <span class="label"> Who do I contact with questions about a bill?<span class="button copy-link"> <svg width="24" height="24" viewBox="0 0 24 24"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg> <span class="copy-link-label">Copy link to heading</span> <span class="copy-link-label-success">Copied!</span> </span> </span> <span class="toggle">Show </span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"> </td> <td class="hide-aspect-name hider"> <div class="component component--textblock "> <p>The management of user access and subscribed services is done by the Site Administrator(s); this is the best person to contact within your organization about changes made to your subscription.</p> <p>If you do not know who your Site Administrator is, you can contact the technical contact listed on an invoice or <a data-event="clicked" data-uuid="ee818199-260" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="contact us" data-label-english="contact us" href="https://www.atlassian.com/company/contact/purchasing-licensing">contact us</a> and we can help identify the Site Administrator.</p> </div> </td> </tr></tbody> </table> </div> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="80fea9a2-02-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-label="What happens if I miss payment for my Atlassian product subscription? Show " id="what-happens-if-i-miss-payment-for-my-atlassian-product-subscription" href="javascript:void(0);"> <span class="label"> What happens if I miss payment for my Atlassian product subscription?<span class="button copy-link"> <svg width="24" height="24" viewBox="0 0 24 24"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg> <span class="copy-link-label">Copy link to heading</span> <span class="copy-link-label-success">Copied!</span> </span> </span> <span class="toggle">Show </span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"> </td> <td class="hide-aspect-name hider"> <div class="component component--textblock "> <p>If payment fails for your Atlassian product subscription, you will be unsubscribed from all products <strong>15 days</strong> after the payment due date, at which point users will no longer be able to access the product.</p> <p><strong>Data retention</strong></p> <p>After you have been unsubscribed, Atlassian retains your data for <strong>15 days</strong> for trial sites or <strong>60 days</strong> for paid subscription sites.</p> <p>Your data will be deleted <strong>15 days</strong> for trial sites or <strong>60 days</strong> for paid subscription sites after you have been unsubscribed due to missed payment for an Atlassian product subscription.</p> <p>Atlassian won't delete any of your data stored in the Google Apps Marketplace, such as users or information in your Google Apps database, Google Docs, Gmail messages, Google Calendar entries, Google Chat, or Google Sites.</p> <p><strong>Resubscribing to an unpaid product</strong></p> <p>You can resubscribe by completing any missed payments within the 15 or 60 days after your site has been unsubscribed. Submitting payment once your site data has been deleted will not reactivate your subscription (or restore your site data).</p> </div> </td> </tr></tbody> </table> </div> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="815deaf7-64-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-label="What happens if I cancel my Atlassian product subscription? Show " id="what-happens-if-i-cancel-my-atlassian-product-subscription" href="javascript:void(0);"> <span class="label"> What happens if I cancel my Atlassian product subscription?<span class="button copy-link"> <svg width="24" height="24" viewBox="0 0 24 24"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg> <span class="copy-link-label">Copy link to heading</span> <span class="copy-link-label-success">Copied!</span> </span> </span> <span class="toggle">Show </span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"> </td> <td class="hide-aspect-name hider"> <div class="component component--textblock "> <p>Canceling your Atlassian product subscription will prevent any further site renewals from being processed. Your site will remain accessible until <strong>15 days</strong> after the end of your current subscription period, at which point your site will be deactivated.</p> <p><strong>Data retention</strong></p> <p>Your products will be deactivated <strong>15 days</strong> after the end of your current subscription period. Atlassian retains data for deactivated products for 15 days for trial sites or 60 days for Free, Standard, or Premium subscriptions after the end of your current subscription period.</p> <p>Following this deactivation period, your product data will be permanently deleted and cannot be recovered.</p> <p>Atlassian will not delete any data that's stored in the Google Apps Marketplace, such as users or information in your Google Apps database, Google Docs, Gmail messages, Google Calendar entries, Google Chat, or Google Sites.</p> <p><strong>Resubscribing to a canceled site</strong></p> <p>You can resubscribe by paying any outstanding renewals before your site data is permanently deleted. Submitting payment once your site data has been deleted will not reactivate your subscription (or restore your site data).</p> </div> </td> </tr></tbody> </table> </div> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="caa21ced-74-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-label="Can I still purchase a Cloud Starter license? Show " id="can-i-still-purchase-a-cloud-starter-license" href="javascript:void(0);"> <span class="label"> Can I still purchase a Cloud Starter license?<span class="button copy-link"> <svg width="24" height="24" viewBox="0 0 24 24"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg> <span class="copy-link-label">Copy link to heading</span> <span class="copy-link-label-success">Copied!</span> </span> </span> <span class="toggle">Show </span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"> </td> <td class="hide-aspect-name hider"> <div class="component component--textblock "> <p>With the launch of our <a data-event="clicked" data-uuid="77c1adee-ab0" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="Free plan" data-label-english="Free plan" href="/software/free">Free plan</a>, Atlassian no longer offers purchases of <strong>new</strong> Cloud Starter licenses as part of our Standard plan, effective September 21st, 2020. Purchases of licenses on a Standard plan, including the addition of new products to your site, are now on per-user-pricing starting at one user. Please use our <a data-event="clicked" data-uuid="77c1adee-ab1" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="Cloud Pricing Calculator" data-label-english="Cloud Pricing Calculator" href="/software/pricing-calculator">Cloud Pricing Calculator</a> if you wish to calculate your new license price.</p> <p>If you owned a Starter subscription prior to September 21st, 2020, your license will not be affected. <strong>Please note: </strong>If you choose to change your plan to <a data-event="clicked" data-uuid="77c1adee-ab2" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="Free" data-label-english="Free" href="/software/free">Free</a> or <a data-event="clicked" data-uuid="77c1adee-ab3" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="Premium" data-label-english="Premium" href="/software/premium">Premium</a>, you will not be able to revert back to a Starter license after September 21st, 2020.</p> </div> </td> </tr></tbody> </table> </div> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="a5ddbe98-7e-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-label="I’m currently on a monthly Starter subscription, can I move to an annual sunscription and keep Starter pricing? What about moving from annual to monthly? Show " id="Im-currently-on-a-monthly-Starter-subscription-can-I-move-to-an-annual-subscription-and-keep-Starter-pricing-What-about-moving-from-annual-to-monthly" href="javascript:void(0);"> <span class="label"> I’m currently on a monthly Starter subscription, can I move to an annual sunscription and keep Starter pricing? What about moving from annual to monthly?<span class="button copy-link"> <svg width="24" height="24" viewBox="0 0 24 24"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg> <span class="copy-link-label">Copy link to heading</span> <span class="copy-link-label-success">Copied!</span> </span> </span> <span class="toggle">Show </span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"> </td> <td class="hide-aspect-name hider"> <div class="component component--textblock "> <p>If you choose to move to an annual license via self-serve, you will no longer remain on a Cloud Starter pricing and will receive the new per-user-pricing for 1-10 users on our Standard plan.</p> <p>If you wish to keep your Cloud Starter pricing, please <a data-event="clicked" data-uuid="8f990cff-010" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="contact our Customer Advocates" data-label-english="contact our Customer Advocates" href="/company/contact/purchasing-licensing">contact our Customer Advocates</a> who can manually quote an annual license for you.</p> <p>If you’re currently on an annual license and wish to move to monthly, you will not be able to keep your Cloud Starter pricing, and will instead move to per-user-pricing on our Standard plan.</p> </div> </td> </tr></tbody> </table> </div> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="93dcfa32-af-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-label="What plan is recommended for small teams? Show " id="what-plan-is-recommended-for-small-teams" href="javascript:void(0);"> <span class="label"> What plan is recommended for small teams?<span class="button copy-link"> <svg width="24" height="24" viewBox="0 0 24 24"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg> <span class="copy-link-label">Copy link to heading</span> <span class="copy-link-label-success">Copied!</span> </span> </span> <span class="toggle">Show </span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"> </td> <td class="hide-aspect-name hider"> <div class="component component--textblock "> <p>For small teams looking for affordable pricing plans, we recommend our <a data-event="clicked" data-uuid="d84b614e-060" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="Free cloud plans" data-label-english="Free cloud plans" href="https://www.atlassian.com/software/free">Free cloud plans</a> for Jira, Jira Service Management, and Confluence. Our Free plan is available for teams of up to 10 users and/or 3 agents with 2 GB of storage and Community Support.</p> </div> </td> </tr></tbody> </table> </div> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="f86c22b9-2d-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-label="How do I apply a promo code I received from a Marketplace app vendor? Show " id="how-do-i-apply-a-promo-code-i-received-from-a-marketplace-app-vendor" href="javascript:void(0);"> <span class="label"> How do I apply a promo code I received from a Marketplace app vendor?<span class="button copy-link"> <svg width="24" height="24" viewBox="0 0 24 24"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg> <span class="copy-link-label">Copy link to heading</span> <span class="copy-link-label-success">Copied!</span> </span> </span> <span class="toggle">Show </span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"> </td> <td class="hide-aspect-name hider"> <div class="component component--textblock "> <p>Marketplace app vendors (formally known as Marketplace Partners) may offer promo codes from time to time for their cloud apps. Site Admins can redeem promo codes directly within their cloud site either via the <strong>Promotions</strong> section of the <strong>Apps</strong> dropdown menu or via the in-app Marketplace experience.</p> <p>Please note applying promo codes to certain cloud purchases, like conversions from monthly to annual (and vice-versa) and direct-buy orders, will require assistance from Atlassian.</p> </div> </td> </tr></tbody> </table> </div> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="2467f5a0-86-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-label="Do non-profits receive special pricing? Show " id="do-nonprofits-receive-special-pricing" href="javascript:void(0);"> <span class="label"> Do non-profits receive special pricing?<span class="button copy-link"> <svg width="24" height="24" viewBox="0 0 24 24"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg> <span class="copy-link-label">Copy link to heading</span> <span class="copy-link-label-success">Copied!</span> </span> </span> <span class="toggle">Show </span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"> </td> <td class="hide-aspect-name hider"> <div class="component component--textblock "> <p>Atlassian offers Community cloud subscriptions at 75% off the list price to registered charitable non-profit organizations that are non-government, non-academic, non-commercial in nature, and have no religious affiliation. Please note that Community cloud pricing includes Atlassian core products and apps, and third-party Marketplace apps. This offer does not include Bitbucket, Statuspage, Trello, Opsgenie, or Jira Align.</p> <p>You can apply for a Cloud Community Subscription by completing our <a data-event="clicked" data-uuid="88641aad-b40" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="Community License Request Form" data-label-english="Community License Request Form" href="http://www.atlassian.com/software/views/community-license-request">Community License Request Form</a>.</p> </div> </td> </tr></tbody> </table> </div> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="d29db3db-6b-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-label="Do academic institutions receive special pricing? Show " id="do-academic-institutions-receive-special-pricing" href="javascript:void(0);"> <span class="label"> Do academic institutions receive special pricing?<span class="button copy-link"> <svg width="24" height="24" viewBox="0 0 24 24"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg> <span class="copy-link-label">Copy link to heading</span> <span class="copy-link-label-success">Copied!</span> </span> </span> <span class="toggle">Show </span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"> </td> <td class="hide-aspect-name hider"> <div class="component component--textblock "> <p>Atlassian offers cloud subscriptions to qualifying academic institutions for 50% off list price. Qualifying academic institutions include:</p> <ul> <li><strong>Educational institutions</strong>: Collegiate vocational schools, junior colleges, colleges, universities, or scientific or technical schools that are accredited by a national accrediting agency.</li> <li><strong>Collegiate-level or higher administrative offices & boards of education</strong>: Provincial, district, regional, national and state administrative offices and authorities of the Educational Institutions defined above.</li> <li><strong>Public libraries</strong></li> <li><strong>Collegiate-level or higher home-school programs</strong></li> <li><strong>Research institutes </strong>that are affiliated with an accredited university.</li> <li><strong>Teaching hospitals </strong>that are affiliated with an accredited university.</li> <li><strong>Training and teaching organizations</strong> that are accredited by a statutory government qualifications body.</li> </ul> <p>If you're interested in and/or qualify for academic pricing, please <a data-event="clicked" data-uuid="961480e5-7b0" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="contact us" data-label-english="contact us" href="https://www.atlassian.com/company/contact/purchasing-licensing">contact us</a> with proof of accreditation, and a member of our team will be in touch.</p> <p><strong>Please note that existing Academic Server license holders will be asked to reapply in order to verify their continued eligibility.</strong></p> </div> </td> </tr></tbody> </table> </div> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="30b29e13-66-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-label="Are any apps bundled with Cloud? Show " id="are-any-apps-bundled-with-cloud" href="javascript:void(0);"> <span class="label"> Are any apps bundled with Cloud?<span class="button copy-link"> <svg width="24" height="24" viewBox="0 0 24 24"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg> <span class="copy-link-label">Copy link to heading</span> <span class="copy-link-label-success">Copied!</span> </span> </span> <span class="toggle">Show </span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"> </td> <td class="hide-aspect-name hider"> <div class="component component--textblock "> <p>To meet your demand for better collaboration and increased insights, we’re including some of our most powerful apps to the Premium and Enterprise editions of Cloud.</p> <p><strong>Jira</strong></p> <ul> <li>Plans</li> <li>ProForma (Premium/Enterprise)</li> <li>Analytics (Enterprise)</li> </ul> <p><strong>Jira Service Management Cloud</strong></p> <ul> <li>Insight Asset Management (Premium/Enterprise)</li> <li>ProForma (Premium/Enterprise)</li> <li>Analytics (Enterprise)</li> </ul> <p><strong>Confluence Cloud</strong></p> <ul> <li>Team Calendars (Premium/Enterprise)</li> </ul> <p> </p> <p>For more information about upcoming changes to our Cloud products, see the <a data-event="clicked" data-uuid="358bf59a-130" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="Cloud Roadmap" data-label-english="Cloud Roadmap" href="https://www.atlassian.com/roadmap/cloud">Cloud Roadmap</a>.</p> </div> </td> </tr></tbody> </table> </div> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="a872620d-83-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-label="Are Atlassian products available to developers? Show " id="atlassian-developer-bundle" href="javascript:void(0);"> <span class="label"> Are Atlassian products available to developers?<span class="button copy-link"> <svg width="24" height="24" viewBox="0 0 24 24"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg> <span class="copy-link-label">Copy link to heading</span> <span class="copy-link-label-success">Copied!</span> </span> </span> <span class="toggle">Show </span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"> </td> <td class="hide-aspect-name hider"> <div class="component component--textblock "> <p>Atlassian offers developers free access to Atlassian Cloud products. <a data-event="clicked" data-uuid="5f39a75f-9a0" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="Sign Up for a Cloud Developer Bundle" data-label-english="Sign Up for a Cloud Developer Bundle" href="https://www.atlassian.com/try/cloud/signup?product=confluence.ondemand,jira-software.ondemand,jira-servicedesk.ondemand,jira-core.ondemand&developer=true">Sign Up for a Cloud Developer Bundle</a> for access to the standard editions of Jira, Jira Service Management, and Confluence -- which are free forever.</p> <p>Free development sites are intended to be used for development and testing purposes only and have the usage limits noted below. Atlassian does not offer support for free development sites and reserves the right to delete such sites at any time without notice. Atlassian monitors the usage of such development sites and may cancel any site being used in an unauthorized or unintended manner.</p> </div> </td> </tr></tbody> </table> </div> </div> <script type="text/x-component"> { "type":"imkt.components.FeaturesTable", "params": { "showText":"Show ", "hideText":"Hide", "showAllText":"Show all", "hideAllText":"Hide all", "useExpandAll":true, "useAccordionStyle":false } } </script></div> </div> <div class="component s0 between component--block xs-cozy-top guided-sidebar-block" id="cloud-standard" data-sidebar-title="Cloud Standard" data-title="Atlassian Cloud Standard" > <div class="imkt-feature-table-container"> <div class="features-header bottomOnly border-color- border-width-"> <h2 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Cloud Standard Pricing & FAQs </h2> <button class="show-hide-all" data-event="clicked" data-uuid="3a1cf64e-9d" data-event-component="linkButton" data-event-container="featuresTableFeature" data-schema-version="1" data-label="Show all" >Show all</button> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="17f5535d-2f-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-label="What is Cloud Standard? Show" id="what-is-cloud-standard" href="javascript:void(0);"> <span class="label"> What is Cloud Standard?<span class="button copy-link"> <svg width="24" height="24" viewBox="0 0 24 24"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg> <span class="copy-link-label">Copy link to heading</span> <span class="copy-link-label-success">Copied!</span> </span> </span> <span class="toggle">Show</span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"> </td> <td class="hide-aspect-name hider"> <div class="component component--textblock "> <p>Our Standard plan is available for Jira, Confluence, Jira Service Management, and Trello.</p> <p>The plan offers more users, support, and storage than the Cloud Free plan, as well as features such as advanced permission management and data residency.</p> <p>To learn more about how Cloud Standard differs from Premium and Enterprise plans, <a data-event="clicked" data-uuid="f8848fd2-d50" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="visit this page" data-label-english="visit this page" href="https://support.atlassian.com/jira-cloud-administration/docs/explore-jira-cloud-plans/">visit this page</a>.</p> </div> </td> </tr></tbody> </table> </div> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="37bece03-75-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-label="What is the monthly pricing for Cloud Standard? Show" id="what-is-the-monthly-pricing-for-cloud-standard" href="javascript:void(0);"> <span class="label"> What is the monthly pricing for Cloud Standard?<span class="button copy-link"> <svg width="24" height="24" viewBox="0 0 24 24"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg> <span class="copy-link-label">Copy link to heading</span> <span class="copy-link-label-success">Copied!</span> </span> </span> <span class="toggle">Show</span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"> </td> <td class="hide-aspect-name hider"> <div class="component component--textblock "> <p>To calculate a monthly price with various products and apps, see our <a data-event="clicked" data-uuid="eb47d0e3-c70" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="Cloud Pricing Calculator" data-label-english="Cloud Pricing Calculator" href="/software/pricing-calculator">Cloud Pricing Calculator</a>.</p> <p><strong>Note</strong>: Your monthly Atlassian cloud subscription is billed based on <u>the number of users that can access your Atlassian cloud site</u>. We use per-user pricing, which means that you’re charged for the exact number of users on your products.</p> </div> <div class="container-fluid xs-none-top"> <div class="row"> <div class="column s0 between" > <div class="component component--heading-textblock text-left"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > </h3> <ul> <li><a data-event="clicked" data-uuid="0769adb5-880" data-event-component="linkButton" data-event-container="headingTextBlock" data-schema-version="1" data-label="Jira" data-label-english="Jira" href="#jira">Jira</a></li> <li><a data-event="clicked" data-uuid="0769adb5-881" data-event-component="linkButton" data-event-container="headingTextBlock" data-schema-version="1" data-label="Confluence" data-label-english="Confluence" href="#confluence">Confluence</a></li> <li><a data-event="clicked" data-uuid="0769adb5-882" data-event-component="linkButton" data-event-container="headingTextBlock" data-schema-version="1" data-label="Jira Service Management" data-label-english="Jira Service Management" href="#jira-service-desk">Jira Service Management</a></li> </ul> </div> <div class="component component--licensing-table-localized loading" id="jira"> <table> <thead> </thead> <tbody> </tbody> </table> <script type="text/x-component"> { "type":"imkt.components.LicensingTableLocalized", "params": { "productKey":"", "offeringSku":"jira-software-standard", "period":"MONTHLY", "flatRateLabel":" flat", "perUnitLabel":"/user", "marginalPerUnitLabel":"/user", "heading1":"Number of users ", "heading2":"Price per month", "isHorizontal":false, "productName":"Jira", "productURL":"/software/jira", "firstCellReplacement":"", "unlimitedLabel":"'+", "isRenewal":false, "includeAcademic":false, "academicDiscountOnFirstTier":false, "academicHeading":" ", "startingRowIndex":"", "stoppingRowIndex":"", "appendedLastRowText":"" } } </script></div> <div class="component component--licensing-table-localized loading" id="confluence"> <table> <thead> </thead> <tbody> </tbody> </table> <script type="text/x-component"> { "type":"imkt.components.LicensingTableLocalized", "params": { "productKey":"", "offeringSku":"confluence-standard", "period":"MONTHLY", "flatRateLabel":" flat", "perUnitLabel":"/user", "marginalPerUnitLabel":"/user", "heading1":"Number of users", "heading2":"Price per month", "isHorizontal":false, "productName":"Confluence", "productURL":"/software/confluence", "firstCellReplacement":"", "unlimitedLabel":"'+", "isRenewal":false, "includeAcademic":false, "academicDiscountOnFirstTier":false, "academicHeading":" ", "startingRowIndex":"", "stoppingRowIndex":"", "appendedLastRowText":"" } } </script></div> <div class="component component--licensing-table-localized loading" id="jira-service-desk"> <table> <thead> </thead> <tbody> </tbody> </table> <script type="text/x-component"> { "type":"imkt.components.LicensingTableLocalized", "params": { "productKey":"", "offeringSku":"jira-servicedesk-standard", "period":"MONTHLY", "flatRateLabel":" flat", "perUnitLabel":"/agent", "marginalPerUnitLabel":"/agent", "heading1":"Number of agents", "heading2":"Price per month", "isHorizontal":false, "productName":"Jira Service Management", "productURL":"/software/jira/service-management", "firstCellReplacement":"", "unlimitedLabel":"'+", "isRenewal":false, "includeAcademic":false, "academicDiscountOnFirstTier":false, "academicHeading":" ", "startingRowIndex":"", "stoppingRowIndex":"", "appendedLastRowText":"" } } </script></div> <div class="component component--textblock "> <p><em>*Cloud is offered at 75% off for <a data-event="clicked" data-uuid="a6c4eda5-7b0" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="eligible Community customers" data-label-english="eligible Community customers" href="https://www.atlassian.com/licensing/purchase-licensing#licensing-7">eligible Community customers</a>, and 50% off for <a data-event="clicked" data-uuid="a6c4eda5-7b1" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="eligible Academic customers" data-label-english="eligible Academic customers" href="https://www.atlassian.com/licensing/purchase-licensing.jsp#licensing-5">eligible Academic customers</a>. </em></p> </div> </div> </div> </div> <div class="component component--textblock "> <p class="imkt-question-answer--answers-richtext">If you’re an existing server customer interested in migrating to cloud, we’ve built a <a data-event="clicked" data-uuid="66844f5c-260" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="personalized calculator" data-label-english="personalized calculator" href="https://www.atlassian.com/purchase/price-comparison">personalized calculator</a> to give you a side-by-side view of costs based on the server products you own.</p> </div> </td> </tr></tbody> </table> </div> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="7b37c3e3-8f-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-label="What is the annual pricing for Cloud Standard? Show" id="what-is-the-annual-pricing-for-cloud-standard" href="javascript:void(0);"> <span class="label"> What is the annual pricing for Cloud Standard?<span class="button copy-link"> <svg width="24" height="24" viewBox="0 0 24 24"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg> <span class="copy-link-label">Copy link to heading</span> <span class="copy-link-label-success">Copied!</span> </span> </span> <span class="toggle">Show</span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"> </td> <td class="hide-aspect-name hider"> <div class="component component--textblock "> <p>To calculate an annual price with various products and apps, see our <a data-event="clicked" data-uuid="c635c531-e70" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="Cloud Pricing Calculator" data-label-english="Cloud Pricing Calculator" href="https://www.atlassian.com/software/pricing-calculator">Cloud Pricing Calculator</a>.</p> <p><strong>Note</strong>: Your annual Atlassian cloud subscription is billed based on <u>the user tier determined by your current active users</u>.</p> </div> <div class="container-fluid xs-none-top"> <div class="row"> <div class="column s0 between" > <div class="component component--heading-textblock text-left"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > </h3> <ul> <li><a data-event="clicked" data-uuid="b52d81e5-450" data-event-component="linkButton" data-event-container="headingTextBlock" data-schema-version="1" data-label="Jira" data-label-english="Jira" href="#jira-annual">Jira</a></li> <li><a data-event="clicked" data-uuid="b52d81e5-451" data-event-component="linkButton" data-event-container="headingTextBlock" data-schema-version="1" data-label="Confluence" data-label-english="Confluence" href="#confluence-annual">Confluence</a></li> <li><a data-event="clicked" data-uuid="b52d81e5-452" data-event-component="linkButton" data-event-container="headingTextBlock" data-schema-version="1" data-label="Jira Service Management" data-label-english="Jira Service Management" href="#jira-service-desk-annual">Jira Service Management</a></li> </ul> </div> <div class="component component--licensing-table-localized loading" id="jira-annual"> <table> <thead> </thead> <tbody> </tbody> </table> <script type="text/x-component"> { "type":"imkt.components.LicensingTableLocalized", "params": { "productKey":"", "offeringSku":"jira-software-standard", "period":"ANNUAL", "flatRateLabel":" ", "perUnitLabel":"/user", "marginalPerUnitLabel":"/user", "heading1":"Number of users", "heading2":"Annual price", "isHorizontal":false, "productName":"Jira", "productURL":"/software/jira", "firstCellReplacement":"", "unlimitedLabel":"'+", "isRenewal":false, "includeAcademic":false, "academicDiscountOnFirstTier":false, "academicHeading":" ", "startingRowIndex":"", "stoppingRowIndex":"", "appendedLastRowText":"" } } </script></div> <div class="component component--licensing-table-localized loading" id="confluence-annual"> <table> <thead> </thead> <tbody> </tbody> </table> <script type="text/x-component"> { "type":"imkt.components.LicensingTableLocalized", "params": { "productKey":"", "offeringSku":"confluence-standard", "period":"ANNUAL", "flatRateLabel":" ", "perUnitLabel":"/user", "marginalPerUnitLabel":"/user", "heading1":"Number of users", "heading2":"Annual price", "isHorizontal":false, "productName":"Confluence", "productURL":"/software/confluence", "firstCellReplacement":"", "unlimitedLabel":"'+", "isRenewal":false, "includeAcademic":false, "academicDiscountOnFirstTier":false, "academicHeading":" ", "startingRowIndex":"", "stoppingRowIndex":"", "appendedLastRowText":"" } } </script></div> <div class="component component--licensing-table-localized loading" id="jira-service-desk-annual"> <table> <thead> </thead> <tbody> </tbody> </table> <script type="text/x-component"> { "type":"imkt.components.LicensingTableLocalized", "params": { "productKey":"", "offeringSku":"jira-servicedesk-standard", "period":"ANNUAL", "flatRateLabel":" ", "perUnitLabel":"/agent", "marginalPerUnitLabel":"/agent", "heading1":"Number of agents", "heading2":"Annual price", "isHorizontal":false, "productName":"Jira Service Management", "productURL":"/software/jira/service-management", "firstCellReplacement":"", "unlimitedLabel":"'+", "isRenewal":false, "includeAcademic":false, "academicDiscountOnFirstTier":false, "academicHeading":" ", "startingRowIndex":"", "stoppingRowIndex":"", "appendedLastRowText":"" } } </script></div> <div class="component component--textblock "> <p>Please note that annual user tiers cannot be altered or changed.</p> <p><em>*Cloud is offered at 75% off for <a data-event="clicked" data-uuid="bc181691-4d0" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="eligible Community customers" data-label-english="eligible Community customers" href="https://www.atlassian.com/licensing/purchase-licensing#licensing-7">eligible Community customers</a>, and 50% off for <a data-event="clicked" data-uuid="bc181691-4d1" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="eligible Academic customers" data-label-english="eligible Academic customers" href="https://www.atlassian.com/licensing/purchase-licensing.jsp#licensing-5">eligible Academic customers</a>. </em></p> </div> </div> </div> </div> <div class="component component--textblock "> <p>24-month purchases are double the pricing above.</p> <p class="imkt-question-answer--answers-richtext">If you’re an existing server customer interested in migrating to cloud, we’ve built a <a data-event="clicked" data-uuid="fcc18eb9-e00" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="personalized calculator" data-label-english="personalized calculator" href="https://www.atlassian.com/purchase/price-comparison">personalized calculator</a> to give you a side-by-side view of costs based on the server products you own.</p> </div> </td> </tr></tbody> </table> </div> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="d33719a4-85-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-label="How do I calculate my monthly price? Show" id="how-do-i-calculate-my-monthly-price" href="javascript:void(0);"> <span class="label"> How do I calculate my monthly price?<span class="button copy-link"> <svg width="24" height="24" viewBox="0 0 24 24"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg> <span class="copy-link-label">Copy link to heading</span> <span class="copy-link-label-success">Copied!</span> </span> </span> <span class="toggle">Show</span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"> </td> <td class="hide-aspect-name hider"> <div class="component component--textblock "> <p>Atlassian uses a progressive per-user pricing model. Progressive pricing means that monthly pricing is calculated using tier groups, each with a distinct per-user price. For example, Jira Cloud Standard with 450 users would be calculated as:</p> <p>$8.60/user for users 1-100</p> <p>$7.30/user for users 101-250</p> <p>$6.10/user for users 251-450</p> <p>The total monthly price equates to $3,175.00/month, or an average of $$7.06/user.</p> <p>Monthly per-user pricing varies across Atlassian products and apps. See our interactive <a data-event="clicked" data-uuid="021b1506-460" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="Cloud Pricing Calculator" data-label-english="Cloud Pricing Calculator" href="/software/pricing-calculator">Cloud Pricing Calculator</a> to determine your monthly price across all Atlassian products and Marketplace apps.</p> <p class="imkt-question-answer--answers-richtext">If you’re an existing server customer interested in migrating to cloud, we’ve built a <a data-event="clicked" data-uuid="021b1506-461" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="personalized calculator" data-label-english="personalized calculator" href="https://www.atlassian.com/purchase/price-comparison">personalized calculator</a> to give you a side-by-side view of costs based on the server products you own.</p> </div> </td> </tr></tbody> </table> </div> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="e00f6949-78-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-label="Can I trial Cloud Standard before choosing to pay for it? Show" id="can-i-trial-cloud-standard-before-choosing-to-pay-for-it" href="javascript:void(0);"> <span class="label"> Can I trial Cloud Standard before choosing to pay for it?<span class="button copy-link"> <svg width="24" height="24" viewBox="0 0 24 24"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg> <span class="copy-link-label">Copy link to heading</span> <span class="copy-link-label-success">Copied!</span> </span> </span> <span class="toggle">Show</span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"> </td> <td class="hide-aspect-name hider"> <div class="component component--textblock "> <p>Yes! If you're currently using Cloud Free and would like to try Cloud Standard before purchasing a subscription, you can enable a 14-day trial at any time. After the 14-day trial, you'll be billed for Cloud Standard unless canceled. </p> </div> </td> </tr></tbody> </table> </div> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="27bbb835-6c-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-label="How do I upgrade to Cloud Premium? Show" id="how-do-i-upgrade-to-cloud-premium" href="javascript:void(0);"> <span class="label"> How do I upgrade to Cloud Premium?<span class="button copy-link"> <svg width="24" height="24" viewBox="0 0 24 24"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg> <span class="copy-link-label">Copy link to heading</span> <span class="copy-link-label-success">Copied!</span> </span> </span> <span class="toggle">Show</span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"> </td> <td class="hide-aspect-name hider"> <div class="component component--textblock "> <p>If you're currently using Jira Standard, Jira Service Management Standard, or Confluence Standard, you can upgrade to the Premium plan at any time via the <strong>Manage Subscriptions </strong>page of your cloud site.</p> <p>Once you upgrade from Cloud Standard to Cloud Premium, you'll enter a free trial period. For monthly subscriptions, the trial period spans 30 days, plus the remainder of your next billing period. After the trial period, the Premium plan will appear on your monthly renewals unless downgraded back to Standard.</p> <p>For annual subscriptions, you'll enter a 30-day trial period, during which a pro-rated quote will be sent for the remainder of the annual term, should you decide to move forward.</p> </div> </td> </tr></tbody> </table> </div> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="12734f63-ff-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-label="What is the storage limit for Cloud Standard? Show" id="what-is-the-storage-limit-for-cloud-standard" href="javascript:void(0);"> <span class="label"> What is the storage limit for Cloud Standard?<span class="button copy-link"> <svg width="24" height="24" viewBox="0 0 24 24"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg> <span class="copy-link-label">Copy link to heading</span> <span class="copy-link-label-success">Copied!</span> </span> </span> <span class="toggle">Show</span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"> </td> <td class="hide-aspect-name hider"> <div class="component component--textblock "> <p>The storage limit for Jira Cloud, Jira Service Management Cloud, and Confluence Cloud is 250 GB on Standard. Premium and Enterprise plans for these products have unlimited storage, regardless of your user tier.</p> <p>If you have Confluence Cloud Standard in addition to Jira <strong>or</strong> Jira Service Management Cloud Standard, each product will have its own storage limit (note that all Jira have a combined storage limit).</p> <p>Storage is primarily made up of:</p> <ul> <li>Jira and/or Jira Service Management attachments</li> <li>Confluence attachments</li> </ul> </div> </td> </tr></tbody> </table> </div> </div> <script type="text/x-component"> { "type":"imkt.components.FeaturesTable", "params": { "showText":"Show", "hideText":"Hide", "showAllText":"Show all", "hideAllText":"Hide all", "useExpandAll":true, "useAccordionStyle":false } } </script></div> </div> <div class="component s0 between component--block xs-cozy-top guided-sidebar-block" id="cloud-premium" data-sidebar-title="Cloud Premium" data-title="Atlassian Cloud Premium" > <div class="imkt-feature-table-container"> <div class="features-header bottomOnly border-color- border-width-"> <h2 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Cloud Premium Pricing & FAQs </h2> <button class="show-hide-all" data-event="clicked" data-uuid="acbf93d0-96" data-event-component="linkButton" data-event-container="featuresTableFeature" data-schema-version="1" data-label="Show all" >Show all</button> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="b95a50d0-31-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-label="What is Cloud Premium? Show" id="what-is-cloud-premium" href="javascript:void(0);"> <span class="label"> What is Cloud Premium?<span class="button copy-link"> <svg width="24" height="24" viewBox="0 0 24 24"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg> <span class="copy-link-label">Copy link to heading</span> <span class="copy-link-label-success">Copied!</span> </span> </span> <span class="toggle">Show</span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"> </td> <td class="hide-aspect-name hider"> <div class="component component--textblock "> <p><a data-event="clicked" data-uuid="7c2d6b11-6c0" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="Cloud Premium" data-label-english="Cloud Premium" href="/software/premium">Cloud Premium</a> is available for Jira, Confluence, Jira Service Management, and Trello to provide more robust functionality for customers than the Cloud Standard plan offers today.</p> <p>Cloud Premium includes new product-level features, as well as a financially backed 99.9% availability SLA, unlimited storage, and 24/7 Premium Support with 1 hour response times for critical issues.</p> <p>To learn more about how Cloud Premium differs from Standard and Enterprise plans, <a data-event="clicked" data-uuid="7c2d6b11-6c1" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="visit this page" data-label-english="visit this page" href="https://support.atlassian.com/jira-cloud-administration/docs/explore-jira-cloud-plans/">visit this page</a>.</p> </div> </td> </tr></tbody> </table> </div> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="b6037388-67-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-label="What is the monthly pricing for Cloud Premium? Show" id="what-is-the-monthly-pricing-for-cloud-premium" href="javascript:void(0);"> <span class="label"> What is the monthly pricing for Cloud Premium?<span class="button copy-link"> <svg width="24" height="24" viewBox="0 0 24 24"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg> <span class="copy-link-label">Copy link to heading</span> <span class="copy-link-label-success">Copied!</span> </span> </span> <span class="toggle">Show</span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"> </td> <td class="hide-aspect-name hider"> <div class="component component--textblock "> <p>To calculate a monthly price with various products and apps, see our <a data-event="clicked" data-uuid="b3060c64-970" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="Cloud Pricing Calculator" data-label-english="Cloud Pricing Calculator" href="/software/pricing-calculator">Cloud Pricing Calculator</a>.</p> <p><strong>Note</strong>: Your monthly Atlassian cloud subscription is billed based on <u>the number of users that can access your Atlassian cloud site</u>. We use per-user pricing, which means that you’re charged for the exact number of users on your products.</p> </div> <div class="container-fluid xs-none-top"> <div class="row"> <div class="column s0 between" > <div class="component component--heading-textblock text-left"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > </h3> <ul> <li><a data-event="clicked" data-uuid="5a2e1c1a-ae0" data-event-component="linkButton" data-event-container="headingTextBlock" data-schema-version="1" data-label="Jira" data-label-english="Jira" href="#jira-premium">Jira</a></li> <li><a data-event="clicked" data-uuid="5a2e1c1a-ae1" data-event-component="linkButton" data-event-container="headingTextBlock" data-schema-version="1" data-label="Confluence" data-label-english="Confluence" href="#confluence-premium">Confluence</a></li> <li><a data-event="clicked" data-uuid="5a2e1c1a-ae2" data-event-component="linkButton" data-event-container="headingTextBlock" data-schema-version="1" data-label="Jira Service Management" data-label-english="Jira Service Management" href="#jira-service-desk-premium">Jira Service Management</a></li> </ul> </div> <div class="component component--licensing-table-localized loading" id="jira-premium"> <table> <thead> </thead> <tbody> </tbody> </table> <script type="text/x-component"> { "type":"imkt.components.LicensingTableLocalized", "params": { "productKey":"", "offeringSku":"jira-software-premium", "period":"MONTHLY", "flatRateLabel":" flat", "perUnitLabel":"/user", "marginalPerUnitLabel":"/user", "heading1":"Number of users", "heading2":" Price per month", "isHorizontal":false, "productName":"Jira", "productURL":"/software/jira", "firstCellReplacement":"", "unlimitedLabel":"'+", "isRenewal":false, "includeAcademic":false, "academicDiscountOnFirstTier":false, "academicHeading":" ", "startingRowIndex":"", "stoppingRowIndex":"", "appendedLastRowText":"" } } </script></div> <div class="component component--licensing-table-localized loading" id="confluence-premium"> <table> <thead> </thead> <tbody> </tbody> </table> <script type="text/x-component"> { "type":"imkt.components.LicensingTableLocalized", "params": { "productKey":"", "offeringSku":"confluence-premium", "period":"MONTHLY", "flatRateLabel":" flat", "perUnitLabel":"/user", "marginalPerUnitLabel":"/user", "heading1":"Number of users", "heading2":"Price per month", "isHorizontal":false, "productName":"Confluence", "productURL":"/software/confluence", "firstCellReplacement":"", "unlimitedLabel":"'+", "isRenewal":false, "includeAcademic":false, "academicDiscountOnFirstTier":false, "academicHeading":" ", "startingRowIndex":"", "stoppingRowIndex":"", "appendedLastRowText":"" } } </script></div> <div class="component component--licensing-table-localized loading" id="jira-service-desk-premium"> <table> <thead> </thead> <tbody> </tbody> </table> <script type="text/x-component"> { "type":"imkt.components.LicensingTableLocalized", "params": { "productKey":"", "offeringSku":"jira-servicedesk-premium", "period":"MONTHLY", "flatRateLabel":" flat", "perUnitLabel":"/agent", "marginalPerUnitLabel":"/agent", "heading1":"Number of agents", "heading2":" Price per month", "isHorizontal":false, "productName":"Jira Service Management", "productURL":"/software/jira/service-management", "firstCellReplacement":"", "unlimitedLabel":"'+", "isRenewal":false, "includeAcademic":false, "academicDiscountOnFirstTier":false, "academicHeading":" ", "startingRowIndex":"", "stoppingRowIndex":"", "appendedLastRowText":"" } } </script></div> </div> </div> </div> </td> </tr></tbody> </table> </div> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="015efdba-77-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-label="What is the annual pricing for Cloud Premium? Show" id="what-is-the-annual-pricing-for-cloud-premium" href="javascript:void(0);"> <span class="label"> What is the annual pricing for Cloud Premium?<span class="button copy-link"> <svg width="24" height="24" viewBox="0 0 24 24"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg> <span class="copy-link-label">Copy link to heading</span> <span class="copy-link-label-success">Copied!</span> </span> </span> <span class="toggle">Show</span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"> </td> <td class="hide-aspect-name hider"> <div class="component component--textblock "> <p>To calculate an annual price with various products and apps, see our <a data-event="clicked" data-uuid="56d8ab03-e10" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="Cloud Pricing Calculator" data-label-english="Cloud Pricing Calculator" href="/software/pricing-calculator">Cloud Pricing Calculator</a>.</p> <p><strong>Note</strong>: Your annual Atlassian cloud subscription is billed based on <u>the user tier determined by your current active users</u>.</p> </div> <div class="container-fluid xs-none-top"> <div class="row"> <div class="column s0 between" > <div class="component component--heading-textblock text-left"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > </h3> <ul> <li><a data-event="clicked" data-uuid="a0d3cfc0-470" data-event-component="linkButton" data-event-container="headingTextBlock" data-schema-version="1" data-label="Jira" data-label-english="Jira" href="#jira-premium-annual">Jira</a></li> <li><a data-event="clicked" data-uuid="a0d3cfc0-471" data-event-component="linkButton" data-event-container="headingTextBlock" data-schema-version="1" data-label="Confluence" data-label-english="Confluence" href="#confluence-premium-annual">Confluence</a></li> <li><a data-event="clicked" data-uuid="a0d3cfc0-472" data-event-component="linkButton" data-event-container="headingTextBlock" data-schema-version="1" data-label="Jira Service Management" data-label-english="Jira Service Management" href="#jira-service-desk-premium-annual">Jira Service Management</a></li> </ul> </div> <div class="component component--licensing-table-localized loading" id="jira-premium-annual"> <table> <thead> </thead> <tbody> </tbody> </table> <script type="text/x-component"> { "type":"imkt.components.LicensingTableLocalized", "params": { "productKey":"", "offeringSku":"jira-software-premium", "period":"ANNUAL", "flatRateLabel":" ", "perUnitLabel":"/user", "marginalPerUnitLabel":"/user", "heading1":"Number of users", "heading2":"Annual price", "isHorizontal":false, "productName":"Jira", "productURL":"/software/jira", "firstCellReplacement":"", "unlimitedLabel":"'+", "isRenewal":false, "includeAcademic":false, "academicDiscountOnFirstTier":false, "academicHeading":" ", "startingRowIndex":"", "stoppingRowIndex":"", "appendedLastRowText":"" } } </script></div> <div class="component component--licensing-table-localized loading" id="confluence-premium-annual"> <table> <thead> </thead> <tbody> </tbody> </table> <script type="text/x-component"> { "type":"imkt.components.LicensingTableLocalized", "params": { "productKey":"", "offeringSku":"confluence-premium", "period":"ANNUAL", "flatRateLabel":" ", "perUnitLabel":"/user", "marginalPerUnitLabel":"/user", "heading1":"Number of users", "heading2":"Annual price", "isHorizontal":false, "productName":"Confluence", "productURL":"/software/confluence", "firstCellReplacement":"", "unlimitedLabel":"'+", "isRenewal":false, "includeAcademic":false, "academicDiscountOnFirstTier":false, "academicHeading":" ", "startingRowIndex":"", "stoppingRowIndex":"", "appendedLastRowText":"" } } </script></div> <div class="component component--licensing-table-localized loading" id="jira-service-desk-premium-annual"> <table> <thead> </thead> <tbody> </tbody> </table> <script type="text/x-component"> { "type":"imkt.components.LicensingTableLocalized", "params": { "productKey":"", "offeringSku":"jira-servicedesk-premium", "period":"ANNUAL", "flatRateLabel":" ", "perUnitLabel":"/agent", "marginalPerUnitLabel":"/agent", "heading1":"Number of agents", "heading2":"Annual price", "isHorizontal":false, "productName":"Jira Service Management", "productURL":"/software/jira/service-management", "firstCellReplacement":"", "unlimitedLabel":"'+", "isRenewal":false, "includeAcademic":false, "academicDiscountOnFirstTier":false, "academicHeading":" ", "startingRowIndex":"", "stoppingRowIndex":"", "appendedLastRowText":"" } } </script></div> <div class="component component--textblock "> <p>Please note that annual user tiers cannot be altered or changed.</p> <p><em>*Cloud is offered at 75% off for <a data-event="clicked" data-uuid="6a163ac4-c40" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="eligible Community customers" data-label-english="eligible Community customers" href="https://www.atlassian.com/licensing/purchase-licensing#licensing-7">eligible Community customers</a>, and 50% off for <a data-event="clicked" data-uuid="6a163ac4-c41" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="eligible Academic customers" data-label-english="eligible Academic customers" href="https://www.atlassian.com/licensing/purchase-licensing.jsp#licensing-5">eligible Academic customers</a>. </em></p> </div> </div> </div> </div> <div class="component component--textblock "> <p><em>*24-month purchases are double the pricing above.</em></p> </div> </td> </tr></tbody> </table> </div> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="7af76e8a-6d-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-label="How do I downgrade to Cloud Standard? Show" id="how-do-i-downgrade-to-cloud-standard" href="javascript:void(0);"> <span class="label"> How do I downgrade to Cloud Standard?<span class="button copy-link"> <svg width="24" height="24" viewBox="0 0 24 24"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg> <span class="copy-link-label">Copy link to heading</span> <span class="copy-link-label-success">Copied!</span> </span> </span> <span class="toggle">Show</span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"> </td> <td class="hide-aspect-name hider"> <div class="component component--textblock "> <p>If you wish to downgrade from Cloud Premium to Cloud Standard for either Jira, Jira Service Management, or Confluence, please visit the <strong>Manage Subscriptions</strong> page in your cloud site.</p> </div> </td> </tr></tbody> </table> </div> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="5b33c367-39-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-label="Can I trial Cloud Premium before choosing to pay for it? Show" id="can-i-trial-cloud-premium-before-choosing-to-pay-for-it" href="javascript:void(0);"> <span class="label"> Can I trial Cloud Premium before choosing to pay for it?<span class="button copy-link"> <svg width="24" height="24" viewBox="0 0 24 24"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg> <span class="copy-link-label">Copy link to heading</span> <span class="copy-link-label-success">Copied!</span> </span> </span> <span class="toggle">Show</span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"> </td> <td class="hide-aspect-name hider"> <div class="component component--textblock "> <p><strong>Cloud monthly</strong></p> <p>Yes! You'll enter a free trial period that spans 30 days, plus the remainder of your next billing period. After the trial period, Cloud Premium will appear on your monthly renewals unless downgraded back to Standard.</p> <p><strong>Cloud annual</strong></p> <p>Yes! You'll enter a 30-day trial period, during which a pro-rated quote will be sent for the remainder of the annual term, should you decide to move forward.</p> <p> </p> <p>Please note that financially-backed SLAs won't be supported during the Cloud Premium trial period.</p> </div> </td> </tr></tbody> </table> </div> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="80c5d399-12-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-label="Does Cloud Premium affect my Marketplace Apps? Show" id="does-cloud-premium-affect-my-marketplace-apps" href="javascript:void(0);"> <span class="label"> Does Cloud Premium affect my Marketplace Apps?<span class="button copy-link"> <svg width="24" height="24" viewBox="0 0 24 24"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg> <span class="copy-link-label">Copy link to heading</span> <span class="copy-link-label-success">Copied!</span> </span> </span> <span class="toggle">Show</span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"> </td> <td class="hide-aspect-name hider"> <div class="component component--textblock "> <p>Your Marketplace apps won’t be affected by the Cloud Premium plan – all cloud apps will function the same on both Cloud Standard and Cloud Premium plans of our products.</p> </div> </td> </tr></tbody> </table> </div> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="7a57a9b9-94-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-label="How do I get service credits reimbursed for an SLA breach? Show" id="how-do-i-get-service-credits-reimbursed-for-an-sla-breach" href="javascript:void(0);"> <span class="label"> How do I get service credits reimbursed for an SLA breach?<span class="button copy-link"> <svg width="24" height="24" viewBox="0 0 24 24"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg> <span class="copy-link-label">Copy link to heading</span> <span class="copy-link-label-success">Copied!</span> </span> </span> <span class="toggle">Show</span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"> </td> <td class="hide-aspect-name hider"> <div class="component component--textblock "> <p>If you have experienced an SLA breach within a particular calendar month, you must make a request for service credit within fifteen (15) days after the end of the calendar month by filing a ticket with our <a data-event="clicked" data-uuid="7f218168-d20" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="Technical Support" data-label-english="Technical Support" href="https://support.atlassian.com/">Technical Support</a> team.</p> <p>For more information please visit our <a data-event="clicked" data-uuid="7f218168-d21" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="Cloud Premium SLA Terms and Conditions" data-label-english="Cloud Premium SLA Terms and Conditions" href="/legal/sla">Cloud Premium SLA Terms and Conditions</a>.</p> </div> </td> </tr></tbody> </table> </div> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="4c1dd1e6-66-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-label="Where can I find more information about Cloud Premium features? Show" id="where-can-i-find-more-information-about-cloud-premium-features" href="javascript:void(0);"> <span class="label"> Where can I find more information about Cloud Premium features?<span class="button copy-link"> <svg width="24" height="24" viewBox="0 0 24 24"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg> <span class="copy-link-label">Copy link to heading</span> <span class="copy-link-label-success">Copied!</span> </span> </span> <span class="toggle">Show</span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"> </td> <td class="hide-aspect-name hider"> <div class="component component--textblock "> <p>To learn more about what features set Cloud Premium apart from Cloud Standard at the product level, reference the links below:</p> <ul> <li><a data-event="clicked" data-uuid="df581ce0-190" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="Jira Cloud Premium" data-label-english="Jira Cloud Premium" href="/software/jira/premium">Jira Cloud Premium</a></li> <li><a data-event="clicked" data-uuid="df581ce0-191" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="Jira Service Management Cloud Premium" data-label-english="Jira Service Management Cloud Premium" href="/software/jira/service-management/premium">Jira Service Management Cloud Premium</a></li> <li><a data-event="clicked" data-uuid="df581ce0-192" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="Confluence Cloud Premium" data-label-english="Confluence Cloud Premium" href="/software/confluence/premium">Confluence Cloud Premium</a></li> <li><a data-event="clicked" data-uuid="df581ce0-193" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="Bitbucket Cloud Premium" data-label-english="Bitbucket Cloud Premium" href="/software/bitbucket/premium">Bitbucket Cloud Premium</a></li> </ul> <p>If you have additional questions, please contact our <a data-event="clicked" data-uuid="df581ce0-194" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="Technical Support" data-label-english="Technical Support" href="https://support.atlassian.com/">Technical Support</a> team.</p> </div> </td> </tr></tbody> </table> </div> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="640d893d-f5-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-label="Does Cloud Premium offer additional terms and conditions? Show" id="does-cloud-premium-offer-additional-terms-and-conditions" href="javascript:void(0);"> <span class="label"> Does Cloud Premium offer additional terms and conditions?<span class="button copy-link"> <svg width="24" height="24" viewBox="0 0 24 24"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg> <span class="copy-link-label">Copy link to heading</span> <span class="copy-link-label-success">Copied!</span> </span> </span> <span class="toggle">Show</span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"> </td> <td class="hide-aspect-name hider"> <div class="component component--textblock "> <p>Yes. Please see our <a data-event="clicked" data-uuid="438a4c09-440" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="Expanded Coverage Addendum" data-label-english="Expanded Coverage Addendum" href="/legal/expanded-coverage-addendum">Expanded Coverage Addendum</a> which includes enhanced terms of Premium editions of Jira, Jira Service Management, and Confluence.</p> <p>For more information about our financially-backed SLA for Cloud Premium, please visit our <a data-event="clicked" data-uuid="438a4c09-441" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="SLA" data-label-english="SLA" href="/legal/sla">SLA</a> page.</p> </div> </td> </tr></tbody> </table> </div> </div> <script type="text/x-component"> { "type":"imkt.components.FeaturesTable", "params": { "showText":"Show", "hideText":"Hide", "showAllText":"Show all", "hideAllText":"Hide all", "useExpandAll":true, "useAccordionStyle":false } } </script></div> </div> <div class="component s0 between component--block xs-cozy-top guided-sidebar-block" id="cloud-enterprise" data-sidebar-title="Cloud Enterprise" data-title="Atlassian Cloud Enterprise" > <div class="imkt-feature-table-container"> <div class="features-header bottomOnly border-color- border-width-"> <h2 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Cloud Enterprise Pricing & FAQs </h2> <button class="show-hide-all" data-event="clicked" data-uuid="a1ee03cd-7c" data-event-component="linkButton" data-event-container="featuresTableFeature" data-schema-version="1" data-label="Show all" >Show all</button> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="6d77b6f8-62-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-label="What is Cloud Enterprise? Show" id="what-is-cloud-enterprise" href="javascript:void(0);"> <span class="label"> What is Cloud Enterprise?<span class="button copy-link"> <svg width="24" height="24" viewBox="0 0 24 24"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg> <span class="copy-link-label">Copy link to heading</span> <span class="copy-link-label-success">Copied!</span> </span> </span> <span class="toggle">Show</span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"> </td> <td class="hide-aspect-name hider"> <div class="component component--textblock "> <p>For enterprises with ever-growing collaboration, security, and governance needs, Atlassian’s <a data-event="clicked" data-uuid="bbf91f89-dd0" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="Cloud Enterprise plan" data-label-english="Cloud Enterprise plan" href="/enterprise/cloud">Cloud Enterprise plan</a> offers the most advanced capabilities for flagship products – Jira, Confluence, Jira Service Management, and Trello in the cloud, enabling unmatched scale & performance (multiple instances up to 150, 99.95% SLA), centralized administration & governance (billing, release tracks), enterprise-grade security (data residency, SAML SSO), and ease of extensibility & support (Forge, dedicated support).</p> <p>To learn more about how Jira Cloud Enterprise differs from Jira Cloud Standard and Jira Cloud Premium, see <a data-event="clicked" data-uuid="bbf91f89-dd1" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="Explore Jira Cloud Plans" data-label-english="Explore Jira Cloud Plans" href="/software/jira/pricing">Explore Jira Cloud Plans</a>. For Confluence, see <a data-event="clicked" data-uuid="bbf91f89-dd2" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="Learn about Confluence Plans" data-label-english="Learn about Confluence Plans" href="https://support.atlassian.com/confluence-cloud/docs/learn-about-confluence-cloud-plans/">Learn about Confluence Plans</a>.</p> </div> </td> </tr></tbody> </table> </div> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="440f36ab-3d-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-label="What does Cloud Enterprise cost? Show" id="what-does-cloud-enterprise-cost" href="javascript:void(0);"> <span class="label"> What does Cloud Enterprise cost?<span class="button copy-link"> <svg width="24" height="24" viewBox="0 0 24 24"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg> <span class="copy-link-label">Copy link to heading</span> <span class="copy-link-label-success">Copied!</span> </span> </span> <span class="toggle">Show</span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"> </td> <td class="hide-aspect-name hider"> <div class="component component--textblock "> <p>Cloud Enterprise is available for Jira, Jira Service Management, and Confluence. Refer to the product pages below for complete pricing details.</p> <ul> <li><a data-event="clicked" data-uuid="af8db84c-a90" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="Jira Cloud Enterprise Pricing" data-label-english="Jira Cloud Enterprise Pricing" href="https://www.atlassian.com/software/jira/pricing">Jira Cloud Enterprise Pricing</a></li> <li><a data-event="clicked" data-uuid="af8db84c-a91" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="Jira Service Management Cloud Enterprise Pricing" data-label-english="Jira Service Management Cloud Enterprise Pricing" href="https://www.atlassian.com/software/jira/service-management/pricing">Jira Service Management Cloud Enterprise Pricing</a></li> <li><a data-event="clicked" data-uuid="af8db84c-a92" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="Confluence Cloud Enterprise Pricing" data-label-english="Confluence Cloud Enterprise Pricing" href="https://www.atlassian.com/software/confluence/pricing">Confluence Cloud Enterprise Pricing</a></li> </ul> </div> </td> </tr></tbody> </table> </div> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="c0a3c6a6-41-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-label="Is Atlassian Guard Standard included in Cloud Enterprise? Show" id="is-atlassian-guard-standard-included-in-cloud-enterprise" href="javascript:void(0);"> <span class="label"> Is Atlassian Guard Standard included in Cloud Enterprise?<span class="button copy-link"> <svg width="24" height="24" viewBox="0 0 24 24"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg> <span class="copy-link-label">Copy link to heading</span> <span class="copy-link-label-success">Copied!</span> </span> </span> <span class="toggle">Show</span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"> </td> <td class="hide-aspect-name hider"> <div class="component component--textblock "> <p>Yes, an Atlassian Guard Standard subscription is included in Cloud Enterprise, at no extra cost.</p> </div> </td> </tr></tbody> </table> </div> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="c0da4549-72-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-label="What level of support is offered with Cloud Enterprise? Show" id="what-level-of-support-cloud-enterprise" href="javascript:void(0);"> <span class="label"> What level of support is offered with Cloud Enterprise?<span class="button copy-link"> <svg width="24" height="24" viewBox="0 0 24 24"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg> <span class="copy-link-label">Copy link to heading</span> <span class="copy-link-label-success">Copied!</span> </span> </span> <span class="toggle">Show</span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"> </td> <td class="hide-aspect-name hider"> <div class="component component--textblock "> <p>Cloud Enterprise comes with the highest level of cloud support available across Jira, Confluence, and Jira Service Management from a dedicated team of Customer Success Managers. This is equivalent to Premier Support for self-managed licenses.<br /> <br /> Key features include:</p> <ul> <li>24/7 coverage</li> <li>30-min response time for L1</li> <li>Dedicated Senior Support Team</li> <li>Phone Support</li> <li>Dev Escalation Priority</li> <li>Proactive Health Checks</li> <li>Up to 3 designated contacts</li> </ul> </div> </td> </tr></tbody> </table> </div> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="5ef2b1ac-96-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-label="Will I be credited if I'm already a Cloud Standard or Cloud Premium customer? Show" id="will-i-be-credited-if-im-already-a-cloud-customer" href="javascript:void(0);"> <span class="label"> Will I be credited if I'm already a Cloud Standard or Cloud Premium customer?<span class="button copy-link"> <svg width="24" height="24" viewBox="0 0 24 24"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg> <span class="copy-link-label">Copy link to heading</span> <span class="copy-link-label-success">Copied!</span> </span> </span> <span class="toggle">Show</span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"> </td> <td class="hide-aspect-name hider"> <div class="component component--textblock "> <p>Yes. If you're moving from an existing Cloud Standard or Cloud Premium subscription to Cloud Enterprise, we will credit the value of the unused maintenance term toward the Cloud Enterprise purchase.</p> </div> </td> </tr></tbody> </table> </div> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="7d9a12fa-68-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-label="What are release tracks and sandboxes? Show" id="what-are-release-tracks-sandboxes" href="javascript:void(0);"> <span class="label"> What are release tracks and sandboxes?<span class="button copy-link"> <svg width="24" height="24" viewBox="0 0 24 24"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg> <span class="copy-link-label">Copy link to heading</span> <span class="copy-link-label-success">Copied!</span> </span> </span> <span class="toggle">Show</span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"> </td> <td class="hide-aspect-name hider"> <div class="component component--textblock "> <p>With release tracks, admins can batch cloud release updates and better control how and when changes roll out to their Atlassian production environment. Admins can choose between “continuous” and “bundled” updates, whereby the latter allows them to delay updates (up to 2 weeks in Premium) and gives admins the opportunity to review documentation for upcoming changes before they launch to better prepare their business. <br /> <br /> Sandboxes provide admins the means to preview, try out, test, and develop integrations in an isolated and safe cloud environment to verify compatibility and control the rollout of new features to their end-users. </p> </div> </td> </tr></tbody> </table> </div> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="52aa3077-43-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-label="Where can I learn more about Cloud Enterprise? Show" id="where-can-i-learn-more-about-cloud-enterprise" href="javascript:void(0);"> <span class="label"> Where can I learn more about Cloud Enterprise?<span class="button copy-link"> <svg width="24" height="24" viewBox="0 0 24 24"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg> <span class="copy-link-label">Copy link to heading</span> <span class="copy-link-label-success">Copied!</span> </span> </span> <span class="toggle">Show</span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"> </td> <td class="hide-aspect-name hider"> <div class="component component--textblock "> <p>See <a data-event="clicked" data-uuid="426e070a-ee0" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="Cloud Enterprise" data-label-english="Cloud Enterprise" href="https://www.atlassian.com/enterprise/cloud/cloud-enterprise">Cloud Enterprise</a> for complete details.</p> </div> </td> </tr></tbody> </table> </div> </div> <script type="text/x-component"> { "type":"imkt.components.FeaturesTable", "params": { "showText":"Show", "hideText":"Hide", "showAllText":"Show all", "hideAllText":"Hide all", "useExpandAll":true, "useAccordionStyle":false } } </script></div> </div> <div class="component s0 between component--block xs-cozy-top guided-sidebar-block" id="cloud-free" data-sidebar-title="Cloud Free" data-title="Atlassian Cloud Free" > <div class="imkt-feature-table-container"> <div class="features-header bottomOnly border-color- border-width-"> <h2 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Cloud Free FAQs </h2> <button class="show-hide-all" data-event="clicked" data-uuid="5947376f-8e" data-event-component="linkButton" data-event-container="featuresTableFeature" data-schema-version="1" data-label="Show all" >Show all</button> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="456dc8d2-b9-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-label="Is Cloud Free really free? Show" id="is-cloud-free-really-free" href="javascript:void(0);"> <span class="label"> Is Cloud Free really free?<span class="button copy-link"> <svg width="24" height="24" viewBox="0 0 24 24"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg> <span class="copy-link-label">Copy link to heading</span> <span class="copy-link-label-success">Copied!</span> </span> </span> <span class="toggle">Show</span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"> </td> <td class="hide-aspect-name hider"> <div class="component component--textblock "> <p>The Cloud Free plan is available for up to 10 users (Jira and Confluence) and 3 agents (Jira Service Management), 2GB of storage, Community Support, and no audit logs. Jira and Confluence also have permission restrictions and will not include anonymous access in the Cloud Free plan.</p> <p><strong>Please note</strong>: We only offer Cloud Free products as monthly subscriptions. To add a Cloud Free product to an existing paid annual subscription, the subscription must be moved to monthly billing.</p> </div> </td> </tr></tbody> </table> </div> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="050f6708-53-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-label="How do I upgrade to Cloud Standard or Cloud Premium? Show" id="How-do-I-upgrade-to-Cloud-Standard-or-Cloud-Premium" href="javascript:void(0);"> <span class="label"> How do I upgrade to Cloud Standard or Cloud Premium?<span class="button copy-link"> <svg width="24" height="24" viewBox="0 0 24 24"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg> <span class="copy-link-label">Copy link to heading</span> <span class="copy-link-label-success">Copied!</span> </span> </span> <span class="toggle">Show</span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"> </td> <td class="hide-aspect-name hider"> <div class="component component--textblock "> <p>If you're currently on a Free plan, you can upgrade to Standard or Premium at any time via the <strong>Manage Subscriptions</strong> page of your cloud site.</p> <p>Once you upgrade, you'll enter a free trial period. Moving from Cloud Free to Cloud Standard will give you a 14-day trial period; Moving from Cloud Free to Cloud Premium will give you a 30-day trial period. After the trial period, the Cloud Standard or Cloud Premium plan will appear on your monthly renewal unless canceled. </p> <p><strong>Please note:</strong> You will have to upgrade before you are able to change your subscription from monthly to annual.</p> </div> </td> </tr></tbody> </table> </div> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="68689d69-cb-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-label="What's the difference between Free, Standard, and Premium? Show" id="whats-the-difference-between-free-standard-and-premium" href="javascript:void(0);"> <span class="label"> What's the difference between Free, Standard, and Premium?<span class="button copy-link"> <svg width="24" height="24" viewBox="0 0 24 24"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg> <span class="copy-link-label">Copy link to heading</span> <span class="copy-link-label-success">Copied!</span> </span> </span> <span class="toggle">Show</span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"> </td> <td class="hide-aspect-name hider"> <div class="component component--textblock "> <p>Our Free plan allows us to cater to smaller teams who need a platform that will grow alongside them and offer a no-cost way to explore Atlassian’s suite of cloud products. The Free plan is available for up to 10 users (Jira and Confluence) and 3 agents (Jira Service Management), 2GB of storage, Community Support, and no audit logs. Jira and Confluence also have permission restrictions and will not include anonymous access in the Free plan.</p> <p>The Standard plan offers full product functionality for teams up to 10,000 and includes 250 GB of storage, 9x5 Standard Support, audit logs, and more.</p> <p>The Premium plan for Jira, Jira Service Management Cloud, and Confluence Cloud provide more robust functionality for customers than the Cloud Standard plan offers today. The Cloud Premium plan includes new product-level features, as well as a financially backed 99.9% availability SLA, unlimited storage, and 24/7 Premium support with 1 hour response times for critical issues.</p> <p><strong>Please note:</strong> Cloud Free products are only available as monthly subscriptions. To add a Cloud Free product to an existing paid annual subscription, the subscription must be moved to monthly billing.<br /> <br /> When upgrading to a paid plan, it may take up to 30 days for the daily Jira email limit to be lifted. If you're on a Standard, Premium or Enterprise plan trial, or have recently upgraded to a paid plan and need to increase your daily email limit, <a data-event="clicked" data-uuid="c9f6cd06-a00" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="contact our support team." data-label-english="contact our support team." href="https://support.atlassian.com/">contact our support team.</a></p> </div> </td> </tr></tbody> </table> </div> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="054361cd-b0-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-label="How long does my Free site remain active if I stop using it? Show" id="how-long-does-my-free-site-remain-active-if-i-stop-using-it" href="javascript:void(0);"> <span class="label"> How long does my Free site remain active if I stop using it?<span class="button copy-link"> <svg width="24" height="24" viewBox="0 0 24 24"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg> <span class="copy-link-label">Copy link to heading</span> <span class="copy-link-label-success">Copied!</span> </span> </span> <span class="toggle">Show</span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"> </td> <td class="hide-aspect-name hider"> <div class="component component--textblock "> <p>If a Free site is dormant for 3 months, we will suspend the site. If after 6 months, the site remains inactive, we will delete the site.</p> <p>If your site has been deactivated due to inactivity, <a data-event="clicked" data-uuid="b341efd4-dd0" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="contact us" data-label-english="contact us" href="https://www.atlassian.com/company/contact/purchasing-licensing">contact us</a> to request reactivation.</p> </div> </td> </tr></tbody> </table> </div> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="50e51a27-3e-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-label="What happens if I go over the Cloud Free user limit? Show" id="What-happens-if-I-go-over-the-Cloud-Free-user-limit" href="javascript:void(0);"> <span class="label"> What happens if I go over the Cloud Free user limit?<span class="button copy-link"> <svg width="24" height="24" viewBox="0 0 24 24"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg> <span class="copy-link-label">Copy link to heading</span> <span class="copy-link-label-success">Copied!</span> </span> </span> <span class="toggle">Show</span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"></td> <td class="hide-aspect-name hider"> <div class="component component--textblock "> <p>If your Cloud Free user-level exceeds the free limit (10 users for Jira and Confluence; 3 Agents in Jira Service Management), we will alert the billing and technical contacts on file via email notifying them that the account will be upgraded to Cloud Standard after 7 days unless the excess users are removed. </p> <p>After 7 days, the Cloud Free site will be upgraded to Cloud Standard if the user level remains the same. </p> </div> </td> </tr></tbody> </table> </div> </div> <script type="text/x-component"> { "type":"imkt.components.FeaturesTable", "params": { "showText":"Show", "hideText":"Hide", "showAllText":"Show all", "hideAllText":"Hide all", "useExpandAll":true, "useAccordionStyle":false } } </script></div> </div> <div class="component s0 between component--block xs-cozy-top guided-sidebar-block" id="cloud-migrations" data-sidebar-title="Cloud Migrations" data-title="Cloud Migrations" > <div class="imkt-feature-table-container"> <div class="features-header bottomOnly border-color- border-width-"> <h2 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Cloud Migration FAQs </h2> <button class="show-hide-all" data-event="clicked" data-uuid="c4ee3d5e-1b" data-event-component="linkButton" data-event-container="featuresTableFeature" data-schema-version="1" data-label="Show all" >Show all</button> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="d771277e-6d-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-label="Does Atlassian offer incentives or discounts for migrating from server to Data Center or Cloud? Show" id="does-atlassian-offer-incentives-or-discounts-for-migrating-from-server-to-data-center-to-cloud" href="javascript:void(0);"> <span class="label"> Does Atlassian offer incentives or discounts for migrating from server to Data Center or Cloud?<span class="button copy-link"> <svg width="24" height="24" viewBox="0 0 24 24"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg> <span class="copy-link-label">Copy link to heading</span> <span class="copy-link-label-success">Copied!</span> </span> </span> <span class="toggle">Show</span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"> </td> <td class="hide-aspect-name hider"> <div class="component component--textblock "> <p>Yes, we offer a number of incentives for migrating customers:</p> <ul> <li><strong><a data-event="clicked" data-uuid="278f3384-0c0" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="Cloud migration trials" data-label-english="Cloud migration trials" href="https://www.atlassian.com/migration/cloud/free-license">Cloud migration trials</a></strong> - Explore Cloud features and test run your migration for an extended time. Unlike a 7-day Cloud trial, Cloud migration trials last the duration of your Server maintenance or Data Center subscription.</li> <li><strong><a data-event="clicked" data-uuid="278f3384-0c1" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="Step-up credits" data-label-english="Step-up credits" href="https://www.atlassian.com/migration/assess/calculate-pricing/step-up-credits">Step-up credits</a></strong> - To help eliminate double payment when migrating to Cloud, we are offering qualified customers a credit equal to the pro-rated value of unused server or Data Center maintenance contracts.</li> <li><strong><a data-event="clicked" data-uuid="278f3384-0c2" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="Dual licensing" data-label-english="Dual licensing" href="https://www.atlassian.com/migration/assess/calculate-pricing/dual-licensing">Dual licensing</a></strong> - To support the transition period for customers migrating to Cloud, we will extend qualifying customers’ server maintenance or Data Center subscription for up to 1 year at a 100% discount so they are able to run self-managed and Cloud products in parallel.</li> </ul> </div> </td> </tr></tbody> </table> </div> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="42a46679-d6-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-label="Does Atlassian offer free cloud migration licenses? Show" id="does-atlassian-offer-free-cloud-migration-licenses" href="javascript:void(0);"> <span class="label"> Does Atlassian offer free cloud migration licenses?<span class="button copy-link"> <svg width="24" height="24" viewBox="0 0 24 24"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg> <span class="copy-link-label">Copy link to heading</span> <span class="copy-link-label-success">Copied!</span> </span> </span> <span class="toggle">Show</span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"> </td> <td class="hide-aspect-name hider"> <div class="component component--textblock "> <p>Yes, we provide <a data-event="clicked" data-uuid="6afd6719-330" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="free migration trials" data-label-english="free migration trials" href="/migration/assess/cloud-migration-trial">free migration trials</a> that match the length of your remaining self-managed maintenance (up to 12 months) to help you evaluate and migrate to Cloud over time—without disrupting your teams.</p> <p>Cloud migration trials match your current server or Data Center user tier, and allow you to try both Standard and Premium Cloud plans for the length of your remaining self-managed billing cycle. Cloud migration trials are available for Jira, Confluence, and Jira Service Management.</p> <p>To get started, claim your free trial <a data-event="clicked" data-uuid="6afd6719-331" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="here" data-label-english="here" href="/migration/assess/cloud-migration-trial/options">here</a>.</p> </div> </td> </tr></tbody> </table> </div> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="589d9bd6-b3-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-label="Does Atlassian provide cloud migration support? Show" id="Does-Atlassian-provide-cloud-migration-support" href="javascript:void(0);"> <span class="label"> Does Atlassian provide cloud migration support?<span class="button copy-link"> <svg width="24" height="24" viewBox="0 0 24 24"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg> <span class="copy-link-label">Copy link to heading</span> <span class="copy-link-label-success">Copied!</span> </span> </span> <span class="toggle">Show</span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"> </td> <td class="hide-aspect-name hider"> <div class="component component--textblock "> <p>Yes, we provide free support from our dedicated migration specialists to ensure your move to the cloud is successful. To learn more about our migration support offerings, including weekend support, enterprise migration assistance, and when to consider using a Solution Partner, <a data-event="clicked" data-uuid="8186c6b1-460" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="click here" data-label-english="click here" href="/migration/help">click here</a>.</p> </div> </td> </tr></tbody> </table> </div> </div> <script type="text/x-component"> { "type":"imkt.components.FeaturesTable", "params": { "showText":"Show", "hideText":"Hide", "showAllText":"Show all", "hideAllText":"Hide all", "useExpandAll":true, "useAccordionStyle":false } } </script></div> </div> <div class="component s0 between component--block xs-cozy-top guided-sidebar-block" id="cancellations-refunds" data-sidebar-title="Cancellations & Refunds" data-title="Cancellations & Refunds" > <div class="imkt-feature-table-container"> <div class="features-header bottomOnly border-color- border-width-"> <h2 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Cancellations & Refunds </h2> <button class="show-hide-all" data-event="clicked" data-uuid="95cd73d1-fa" data-event-component="linkButton" data-event-container="featuresTableFeature" data-schema-version="1" data-label="Show all" >Show all</button> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="dbfd7948-e1-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-label="What is Atlassian refund policy? Show" id="what-is-atlassian-refund-policy" href="javascript:void(0);"> <span class="label"> What is Atlassian refund policy?<span class="button copy-link"> <svg width="24" height="24" viewBox="0 0 24 24"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg> <span class="copy-link-label">Copy link to heading</span> <span class="copy-link-label-success">Copied!</span> </span> </span> <span class="toggle">Show</span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"> </td> <td class="hide-aspect-name hider"> <div class="component component--textblock "> <p>Refunds for cloud are only available within the first paid month after the trial period for monthly subscriptions and within 30 days of payment for annual subscriptions. After these periods, we cannot offer refunds.</p> <p>To cancel your trial/subscription for cloud, please follow the instructions below:</p> <ul> <li>Log in to <a data-event="clicked" data-uuid="e4e68098-660" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="my.atlassian.com" data-label-english="my.atlassian.com" href="http://my.atlassian.com">my.atlassian.com</a>. Select <strong>Atlassian Cloud</strong> from the list of products/subscriptions.</li> <li>Click <strong>Cancel Subscription</strong>, or <strong>Cancel Trial</strong> to request the cancellation of your account.</li> </ul> <p>The cloud subscription will be terminated at the end of the current billing cycle and your credit card will not be charged again. No credit is offered for canceling an account prior to the end of a billing cycle.</p> <p>Please <a data-event="clicked" data-uuid="e4e68098-661" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="contact us" data-label-english="contact us" href="https://www.atlassian.com/company/contact/purchasing-licensing">contact us</a> to request a refund during the first month of paid service (following a trial) or within 30 days of payment for an annual subscription.</p> </div> </td> </tr></tbody> </table> </div> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="471125b5-81-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-label="Can I get a refund for applications/add-ons that I didn't cancel before the end of my trial? Show" id="can-i-get-a-refund-for-applicationsadd-ons-that-i-didnt-cancel-before-the-end-of-my-trial" href="javascript:void(0);"> <span class="label"> Can I get a refund for applications/add-ons that I didn't cancel before the end of my trial?<span class="button copy-link"> <svg width="24" height="24" viewBox="0 0 24 24"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg> <span class="copy-link-label">Copy link to heading</span> <span class="copy-link-label-success">Copied!</span> </span> </span> <span class="toggle">Show</span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"> </td> <td class="hide-aspect-name hider"> <div class="component component--textblock "> <p>Please <a data-event="clicked" data-uuid="48dc3094-7c0" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="contact us" data-label-english="contact us" href="https://www.atlassian.com/company/contact/purchasing-licensing">contact us</a> to request a refund during the first month of paid service (following a trial) or within 30 days of payment for an annual subscription.</p> </div> </td> </tr></tbody> </table> </div> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="779c4da9-f9-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-label="Can I get a credit to move from one Atlassian product/service to another? Show" id="can-i-get-a-credit-to-move-from-one-atlassian-productservice-to-another" href="javascript:void(0);"> <span class="label"> Can I get a credit to move from one Atlassian product/service to another?<span class="button copy-link"> <svg width="24" height="24" viewBox="0 0 24 24"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg> <span class="copy-link-label">Copy link to heading</span> <span class="copy-link-label-success">Copied!</span> </span> </span> <span class="toggle">Show</span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"> </td> <td class="hide-aspect-name hider"> <div class="component component--textblock "> <p>If your purchase is within our 30-day refund window, we would be happy to provide a refund or credit to switch platforms (from cloud to Data Center, or vice versa) or purchase a new product. Orders that fall outside of the refund window will not be credited toward a new purchase.</p> <p>If you’re a current server or Data Center customer and are interested in migrating at least 1,001+ users to cloud, please see the <a data-event="clicked" data-uuid="5202e4bc-120" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="Cloud Migration Discount FAQ" data-label-english="Cloud Migration Discount FAQ" href="https://www.atlassian.com/licensing/cloud/cloudmigrationfaq">Cloud Migration Discount FAQ</a> to learn more about limited-time incentives to help you migrate.</p> </div> </td> </tr></tbody> </table> </div> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="2aefe693-df-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-label="How do I cancel my cloud subscription? Show" id="how-do-i-cancel-my-cloud-subscription" href="javascript:void(0);"> <span class="label"> How do I cancel my cloud subscription?<span class="button copy-link"> <svg width="24" height="24" viewBox="0 0 24 24"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg> <span class="copy-link-label">Copy link to heading</span> <span class="copy-link-label-success">Copied!</span> </span> </span> <span class="toggle">Show</span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"> </td> <td class="hide-aspect-name hider"> <div class="component component--textblock "> <p>If you'd like to cancel your cloud subscription, please have the billing or technical contact on file log into <a data-event="clicked" data-uuid="19876328-3b0" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="my.atlassian.com" data-label-english="my.atlassian.com" href="http://my.atlassian.com">my.atlassian.com</a>. Once logged in, they will select the subscription in question, which will open a drop-down menu. Select <strong>Cancel Subscription</strong>. </p> <p>This will prevent any future renewals from being processed. Your site will remain accessible until 15 days past the end of your current subscription period, at which point the cancellation will take effect.</p> <p>The data will be deleted 14 days (for trial sites) or 60 days (for paid subscription sites) after cancellation. Your site data cannot be recovered after it's deleted. </p> <p>Please see our <a data-event="clicked" data-uuid="19876328-3b1" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="Data Storage FAQ" data-label-english="Data Storage FAQ" href="https://support.atlassian.com/security-and-access-policies/docs/track-storage-and-move-data-across-products/">Data Storage FAQ</a> for more information.</p> </div> </td> </tr></tbody> </table> </div> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="dda3732c-44-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-label="Can I receive a refund for an unclaimed cloud site? Show" id="can-i-receive-a-refund-for-an-unclaimed-cloud-site" href="javascript:void(0);"> <span class="label"> Can I receive a refund for an unclaimed cloud site?<span class="button copy-link"> <svg width="24" height="24" viewBox="0 0 24 24"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg> <span class="copy-link-label">Copy link to heading</span> <span class="copy-link-label-success">Copied!</span> </span> </span> <span class="toggle">Show</span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"> </td> <td class="hide-aspect-name hider"> <div class="component component--textblock "> <p>Atlassian offers full refunds within the first 30 days after payment is received. Please <a data-event="clicked" data-uuid="339331b9-ab0" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="contact" data-label-english="contact" href="/company/contact/purchasing-licensing">contact</a> our Customer Advocate team for any questions regarding unclaimed Atlassian Cloud sites.</p> </div> </td> </tr></tbody> </table> </div> </div> <script type="text/x-component"> { "type":"imkt.components.FeaturesTable", "params": { "showText":"Show", "hideText":"Hide", "showAllText":"Show all", "hideAllText":"Hide all", "useExpandAll":true, "useAccordionStyle":false } } </script></div> </div> <div class="component s0 between component--block xs-cozy-top guided-sidebar-block" id="terms-of-service" data-sidebar-title="Terms of Service" data-title="Terms of Service" > <div class="imkt-feature-table-container"> <div class="features-header bottomOnly border-color- border-width-"> <h2 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Terms of Service </h2> <button class="show-hide-all" data-event="clicked" data-uuid="319acfb8-1a" data-event-component="linkButton" data-event-container="featuresTableFeature" data-schema-version="1" data-label="Show all" >Show all</button> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="f2013df7-67-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-label="What are the Terms of Service? Show" id="what-are-the-terms-of-service" href="javascript:void(0);"> <span class="label"> What are the Terms of Service?<span class="button copy-link"> <svg width="24" height="24" viewBox="0 0 24 24"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg> <span class="copy-link-label">Copy link to heading</span> <span class="copy-link-label-success">Copied!</span> </span> </span> <span class="toggle">Show</span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"> </td> <td class="hide-aspect-name hider"> <div class="component component--textblock "> <p>Use of cloud is governed under the <a data-event="clicked" data-uuid="c68102a4-4f0" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="Cloud Terms of Service" data-label-english="Cloud Terms of Service" href="/legal/atlassian-customer-agreement">Cloud Terms of Service</a> and <a data-event="clicked" data-uuid="c68102a4-4f1" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="Product Specific Terms" data-label-english="Product Specific Terms" href="/legal/product-terms">Product Specific Terms</a>.</p> <p>Please also see our <a data-event="clicked" data-uuid="c68102a4-4f2" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="Expanded Coverage Addendum" data-label-english="Expanded Coverage Addendum" href="/legal/expanded-coverage-addendum">Expanded Coverage Addendum</a> which includes enhanced terms of Premium editions of Jira and Confluence.</p> <p>For more information about our financially-backed SLA for Cloud Premium, please visit our <a data-event="clicked" data-uuid="c68102a4-4f3" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="SLA" data-label-english="SLA" href="/legal/sla">SLA</a> page.</p> </div> </td> </tr></tbody> </table> </div> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="40ceea6e-fb-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-label="Can we make changes to the Terms of Service? Show" id="can-we-make-changes-to-the-terms-of-service" href="javascript:void(0);"> <span class="label"> Can we make changes to the Terms of Service?<span class="button copy-link"> <svg width="24" height="24" viewBox="0 0 24 24"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg> <span class="copy-link-label">Copy link to heading</span> <span class="copy-link-label-success">Copied!</span> </span> </span> <span class="toggle">Show</span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"> </td> <td class="hide-aspect-name hider"> <div class="component component--textblock "> <p>Within Atlassian's current price structure, we're unable to make any changes to the <a data-event="clicked" data-uuid="78858ed0-020" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="Cloud Terms of Service" data-label-english="Cloud Terms of Service" href="/legal/atlassian-customer-agreement">Cloud Terms of Service</a>. If you consider our pricing model and the costs of creating and managing individual agreements with each of our customers, you can begin to understand our position.</p> <p>Maintaining standard Terms of Service with all of our customers allows us to focus our resources on meeting our obligations under these agreements. Do keep in mind of course that our Terms of Service have been very carefully authored to be fair to both you and us.</p> </div> </td> </tr></tbody> </table> </div> </div> <script type="text/x-component"> { "type":"imkt.components.FeaturesTable", "params": { "showText":"Show", "hideText":"Hide", "showAllText":"Show all", "hideAllText":"Hide all", "useExpandAll":true, "useAccordionStyle":false } } </script></div> </div> </div> </div> </div> <style> .intercom-lightweight-app svg { margin-bottom: 0; } </style> <script> (function(){var w=window;var ic=w.Intercom;if(typeof ic==="function"){ic('reattach_activator');ic('update',w.intercomSettings);}else{var d=document;var i=function(){i.c(arguments);};i.q=[];i.c=function(args){i.q.push(args);};w.Intercom=i;var l=function(){var s=d.createElement('script');s.type='text/javascript';s.async=true; s.src='https://widget.intercom.io/widget/odnoznr4'; var 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