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Latest Readers Editor-Terms of Reference News - The Hindu
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So is its social responsibility, which must begin with interaction with and accountability to readers. For a daily newspaper, this must happen on a daily basis. The Hindu has announced its appointment of the first Readers' Editor in its 127 year old history. These terms of reference for the independent, full-time ombudsman of the newspaper should be of interest to our 3.75 million-plus readers, and to all streams of the Indian news media.</p><h3 class="editor-sub-title">Preamble</h3><p>The Hindu believes it is the first newspaper in the history of Indian journalism to appoint a Readers' Editor. The Readers' Editor will be the independent, full-time internal ombudsman of The Hindu .</p><p>The key objectives of this appointment are to institutionalise the practice of self-regulation, accountability, and transparency; to create a new visible framework to improve accuracy, verification, and standards in the newspaper; and to strengthen bonds between the newspaper and its millions of print platform and online readers.</p><p>The Hindu wishes to acknowledge that it has been inspired to do this by the exemplary practice and experience of The Guardian , U.K., over the past decade in a crucial area of newspaper performance. It hereby adopts, with minor modifications, the terms of reference worked out for The Guardian's Readers' Editor:</p><h3 class="editor-sub-title">Terms of Reference</h3><ol class="list-lower-roman"><li>To collect, consider, investigate, respond to, and where appropriate come to a conclusion about readers' comments, concerns, and complaints in a prompt and timely manner, from a position of independence within the paper.</li><li>To seek to ensure the maintenance of high standards of accuracy, fairness, and balance in our reporting and writing.</li><li>To create new channels of communication with and greater responsiveness to readers, whether by email, telephone, the Internet, surface mail, or through the columns of the paper.</li><li>To seek the views and, where appropriate, the written comments, of journalists whose work is the focus of readers' concerns: to take these views into account when responding to readers, and to make critical appraisals, if judged necessary, on an objective and fully-informed basis.</li><li>To look for ways of improving the paper's work and performance, in the broadest sense, by collating and analysing readers' concerns, ideas, and suggestions and identifying possible new or alternative courses of action and ways to develop the paper for the benefit of its readers and the paper itself.</li><li>To write a regular column addressing one or several aspects of readers' concerns, suggestions, and complaints, the content to be determined independently and not subject to prior approval by the Editor-in-Chief or others on the staff, other than in respect of matters of fact and style.</li><li>To use this column as a platform and forum for readers' views.</li><li>To require of the Editor-in-Chief that he or she take steps to ensure that his or her staff co-operate fully and promptly with the Readers' Editor should they be requested to provide assistance in responding to readers' concerns and complaints. Similarly, the management and marketing departments of the newspaper insofar as their activities relate to readers' concerns about editorial content.</li><li>In consultation with the Editor-in-Chief and/or his or her nominee, to decide whether and when a correction should be published and/or apologies tendered, when deemed necessary, insofar as any correction/apology is not the subject of, or may be prejudicial to, a current complaint to the Press Council of India, our defence of an actual or possible legal action against the paper, or actual or possible legal or other action by the affected journalist(s).</li><li>In order to keep fully in touch with the workings of the paper, the Readers' Editor shall have an established right of access to the Editor-in-Chief, to heads of department meetings, to planning and review meetings, to daily editorial and news conferences, and to other relevant forums. The Readers' Editor should be available to report, on an ad hoc basis, to the Editor-in-Chief and to these other groupings. The existence of the Readers' Editor, and how to contact him or her, should be advertised fairly prominently on a daily basis in the paper.</li><li>The Readers' Editor can refer to the external ombudsman, should the newspaper decide to appoint one, any substantial grievances or matters whereby The Hindu's journalistic integrity has been called into question.</li><li>The Readers' Editor will initially be appointed for two years, a term that can be renewed. He or she can be removed from the post within two years only by the Board of Directors of Kasturi & Sons Ltd., the public limited company that publishes The Hindu .</li></ol></div></div></div></div></section><section><div class="container"><div class="d-none d-sm-block d-lg-block d-xl-block" ></div><div class="d-block d-sm-none " ></div><div id="sectiondivicymi" ></div></div></section><script type="text/javascript"> require(["jquery"], function ($) { $(this).scroll(function() { if ($(this).scrollTop() > 300) { if($( window ).width() > 1200){ $("#left-bottom-sticky-container").css("bottom", "30px"); return 0; } if($( window ).width() > 1000 && $( window ).width() < 1200){ $("#left-bottom-sticky-container").css("bottom", "12px"); return 0; } if($( window ).width() > 600 && $( window ).width() < 1000){ $("#left-bottom-sticky-container").css("bottom", "0px"); return 0; } if($( window ).width() <= 600){ if($(".flooting-ad").css("display") == "block"){ 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fetch(auth_ep, options) .then(function(res) { if (!res.ok) throw new Error(res.statusText) return res.json() }) .then(function(res) { if (res.redirect_uri) { pushLoginEventToDataLayer(); setTimeout(() => { window.location.replace(res.redirect_uri); }, 0200); } else if (!res.token || res.token.trim() === "") return else if(res.token && window.tp.pianoId) tp.push(['init', function() { pushLoginEventToDataLayer(); try { let parsedToken = parseJwt(res.token) dataLayer = window.dataLayer || []; dataLayer.push ({ 'event' : 'login_successful', 'data' : { 'onetap_signin': 'yes', 'email': parsedToken.email, 'uid': parsedToken.sub, 'platform': 'WEB' } }); } catch (error) { console.log("onetap-signin-err", error); } tp.pianoId.loginByToken(res.token); setTimeout(() => window.location.reload(), 0700); }]) else { console.log("Nothing happened...") } }) .catch(err => console.error(err)); } function cleanArticleUrl() { const params_to_remove = ["utm_source", "utm_medium", "utm_campaign", "utm_term", "utm_content"] const url_obj = new URL(`${window.location.href}`) url_obj.searchParams.forEach((v, k) => {if (params_to_remove.includes(k)) url_obj.searchParams.delete(k)} ) return url_obj.toString() } function handleResponseUrl() { const url_obj = new URL(window.location.href) const response_id = url_obj.searchParams.get("response_id") const redirect_uri = url_obj.searchParams.get("internal_redirect_uri") if (!response_id || !redirect_uri) { google?.accounts.id.prompt((d) => { logMomentNotification(d.getMomentType()); }); return } // If user is already logged in, Do nothing with response_id or redirect_uri // else if (window.tp && window.tp.pianoId.isUserValid()) return; const options = { method: 'POST', headers: getHeaders(), body: JSON.stringify({ "response_id": response_id, "pubId": "TH" }) } fetch(response_ep, options) .then(function(res) { if (!res.ok) throw new Error(res.statusText) return res.json() }) .then(function(res) { console.log(res) // return if response is not ok OR no access token is present if (!res.data.status === "ok" || !res.data.access_token) return if(window.tp.pianoId) tp.push(['init', function() { try { let parsedToken = parseJwt(res.data.access_token) dataLayer = window.dataLayer || []; dataLayer.push ({ 'event' : 'login_successful', 'data' : { 'onetap_signin': 'yes', 'email': parsedToken.email, 'uid': parsedToken.sub, 'platform': 'WEB' } }); } catch (error) { console.log("onetap-signin-err", error); } tp.pianoId.loginByToken(res.data.access_token) setTimeout(function() { window.location.replace(res.data.redirect_uri) }, 1000); }]) else window.location.replace(res.data.redirect_uri) }) .catch(err => console.error("Error: ", err)); } function getHeaders() { return { "Accept": "application/json, text/plain, */*", "Authorization": "Basic dGhlaGluZHU6a251cl9DSC1BNVBZVSU4Vw==", "Content-Type": "application/json", } } </script><script> window.tp.push([ "init", function () { if (window.tp.pianoId.isUserValid()) loadScript("https://www.thehindu.com/theme/js/vue-petite.min.js?ver=1732189016") } ]) </script><style> .link a { color: white !important; } .device-info { margin-right: 4px; } .popup-background { background: rgba(0, 0, 0, 0.4); position: fixed; width: 100%; height: 100%; top: 0; left: 0; display: flex; align-items: center; justify-content: center; z-index: 99999; } [v-cloak] { display: none; } .popup { width: 100%; max-width: 800px; height: auto; background: #000000; padding: 50px 100px 50px 150px; color: #ffffff; position: relative; } .popup .popup-close { color: white; border: none; background: none; padding: 0; margin: 0; position: absolute; top: 10px; right: 10px; font-size: 20px; font-weight: 200; line-height: 20px; } .popup .title { font-family: "Merriweather", serif; font-size: 18px; line-height: normal; text-align: left; display: flex; align-items: center; position: relative; min-height: 50px; } .popup .title::before { content: ""; width: 50px; height: 50px; /* background: url("../../public/icons/h-circle-white.svg") no-repeat center; */ background-size: 50px 50px; display: block; position: absolute; left: -65px; } .popup .sub-text { font-family: "Merriweather", serif; font-size: 18px; line-height: normal; margin: 15px 0; } .popup .popup-btn { background-color: #ffffff !important; color: #000000 !important; font-weight: bold; width: max-content; min-width: 130px; height: 34px; text-align: center; box-sizing: border-box; border-radius: 4px; border: none; cursor: pointer; font-size: 12px; padding: 9px 10px 13px 20px; text-transform: uppercase; margin: 25px auto; display: block; font-family: "Merriweather Sans", sans-serif; transition: all 0.3s; } .popup .popup-btn:focus { box-shadow: none; outline: none; } .popup .popup-btn:after { content: "→"; position: relative; opacity: 0; top: -1px; right: 15%; transition: 0.3s; } .popup .popup-btn:hover { padding-right: 20px; padding-left: 10px; color: #000000; text-decoration: none; outline: none; } .popup .popup-btn:hover::after { opacity: 1; right: -8px; } .popup .device-list { list-style: none; margin: 0; padding: 0; } .popup .device-list li { width: 100%; padding: 10px 0; display: flex; justify-content: space-between; align-items: center; } .popup .device-list li > div { display: flex; justify-content: left; align-items: flex-start; } .popup .device-list li .s-no { font-family: "Merriweather Sans", sans-serif; font-size: 16px; text-align: right; width: 10px; } .popup .device-list li .icon { content: ""; width: 20px; height: 20px; /* background: url("../../public/icons/profile-white.svg") no-repeat center; */ background-size: 20px 20px; display: block; margin: 4px 10px 0; } .popup .device-list li .device { font-family: "Merriweather Sans", sans-serif; font-size: 16px; text-align: left; line-height: normal; } .popup .device-list li .device span { display: block; font-family: inherit; } .popup .device-list li .popup-btn { margin: 0; } .popup p.link { font-family: "Merriweather Sans", sans-serif; font-weight: 200; text-align: center; font-size: 14px; margin: 20px auto 0; } .popup p.link a { font-weight: inherit; font-family: inherit; text-decoration: underline; text-underline-offset: 3px; transition: all 0.3s; } .popup p.link a:hover { text-decoration: none; } .popup p.link span { color: #555555; font-size: 18px; line-height: 0; position: relative; top: 3px; } @media screen and(max-width: 700px) { .popup { padding: 40px 40px 40px 90px; } } @media screen and(max-width: 570px) { .popup { width: 100%; max-width: 100%; padding: 35px 25px; } .popup .popup-close { font-size: 17px; line-height: 17px; } .popup .title { font-size: 14px; min-height: auto; padding-left: 60px; margin-bottom: 25px; line-height: 24px; } .popup .title::before { left: 0; } .popup .sub-text { font-size: 14px; margin: 15px 0; line-height: 24px; } .popup .popup-btn { /* width: 80px; */ height: 30px; font-size: 10px; padding: 9px 0 13px 10px; margin: 15px auto; } .popup .popup-btn:hover { padding-right: 10px; padding-left: 0; } .popup .device-list { list-style: none; margin: 0; padding: 0; } .popup .device-list li { padding: 7px 0; } .popup .device-list li .s-no { font-size: 13px; width: 5px; } .popup .device-list li .icon { width: 15px; height: 15px; background-size: 15px 15px; margin: 2px 7px 0; } .popup .device-list li .device { font-size: 12px; font-weight: normal; } .popup p.link { font-size: 12px; margin: 15px auto 0; } .popup p.link a { text-underline-offset: 2px; } .popup p.link span { color: #555555; font-size: 18px; line-height: 0; position: relative; top: 3px; } } </style><div class="popup-background" id="user-session-popup" v-show="store.session_limit_exceeded === true" v-scope v-cloak><div class="popup" style="padding: 25px;"><button class="popup-close" onclick="window.tp.pianoId.logout()">✕</button><div class="title">Looks like you are already logged in from more than 3 devices!</div><div class="sub-text">To continue logging in, remove at least one device from the below list</div><ul class="device-list"><li v-for="device_detail, index in store.device_info" :key="index"><div class="device-info" v-scope="DeviceInfoComponent({index, ...device_detail})"></div><button class="btn popup-btn" @click="sendDeleteRequest([device_detail.payload], 'single')">Log out</button></li></ul><button class="btn popup-btn" @click="sendDeleteRequest(store.device_info.map(di => di.payload), 'all')">Log Out from all devices</button><p class="link"><a href="https://www.thehindugroup.com/privacy.html" target="_blank">Terms & conditions</a><span> | </span><a href="https://forms.office.com/r/tz7UETzxUs" target="_blank">Institutional Subscriber</a></p></div></div><template id="device-info"><span class="s-no">${ ind + 1 }</span><span class="icon"></span><span class="device"> ${ device }<span class="duration">Last active - ${ la }</span></span></template><script>const us_api_domain = "/";</script><script src="https://www.thehindu.com/theme/js/user_session.min.js?ver=1732189198"></script></body></html>