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Customer Stories & Case Studies | Zammad
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IT-Support, Project Management, Law, or Schools, let our customers inspire you with their amazing success stories!"> <meta property="og:image" content="https://zammad.com/media/pages/customers/af6aadeca1-1698589021/interaktion-3200x-q85.png"> <meta property="og:image:width" content="512"> <meta property="og:image:height" content="512"> <meta property="og:type" content="website"> <meta property="og:url" content="https://zammad.com/en/customers"> <link rel="alternate" hreflang="de" href="https://zammad.com/de/kunden"> <link rel="alternate" hreflang="en" href="https://zammad.com/en/customers"> <link rel="preload" href="https://zammad.com/assets/fonts/Better_Times.woff2" as="font" type="font/woff2" crossorigin="anonymous"> <link rel="preload" href="https://zammad.com/assets/fonts/Inter-Regular.woff2" as="font" type="font/woff2" crossorigin="anonymous"> <link rel="preload" href="https://zammad.com/assets/fonts/Inter-Medium.woff2" as="font" type="font/woff2" crossorigin="anonymous"> <link 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</div> </div> <div class="menu-entry"> <a href="https://zammad.com/en/services" class="menu-link menu-link--has-submenu">Services</a> <span class="icon icon-arrow-down-small menu-entry-arrow"> <span class="icon-ratio" style="padding-bottom: 100%"> <svg><use xlink:href="https://zammad.com/assets/images/icons.svg?1742998783?2024-07-23#arrow-down-small" /></svg> </span> </span> <div class="menu-page" data-layout="portrait" data-size="large"> <svg class="menu-page-mouse-guard" viewBox="0 0 1 1" preserveAspectRatio="none"><path d="m1 1c-.5 0-1-.5-1-1v1h1" /></svg> <div class="menu-page-level-1"> <a class="menu-page-link" href="https://zammad.com/en/services/professional-services"> <div class="menu-page-link-title">Professional Services</div> <div class="menu-page-link-subtitle">Individual workshops</div> </a> <a class="menu-page-link" href="https://zammad.com/en/services/professional-training"> <div class="menu-page-link-title">Professional Training</div> <div 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class="footer-text"><p>Copyright 漏 2025 Zammad</p> <p><a href="https://zammad.com/en/company/privacy">Data Privacy</a> <a href="https://zammad.com/en/company/terms">T&C</a></p></div> </div> </div> <div class="menu-toggle js-toggle-menu"> <span class="icon icon-burger"> <span class="icon-ratio" style="padding-bottom: 100%"> <svg><use xlink:href="https://zammad.com/assets/images/icons.svg?1742998783?2024-07-23#burger" /></svg> </span> </span> <span class="icon icon-close"> <span class="icon-ratio" style="padding-bottom: 100%"> <svg><use xlink:href="https://zammad.com/assets/images/icons.svg?1742998783?2024-07-23#close" /></svg> </span> </span> </div> <div class="menu-right"> <a class="menu-btn btn btn--small" href="https://zammad.com/en/services/webinars">Demo</a> <a href="https://zammad.com/en/getting-started" class="menu-btn btn btn--small btn--cta">Start free trial!</a> </div> </nav></header> <div class="container"> <div class="customer-stories"> <div class="text section text-content" data-theme="Yellow" data-alignment="centered"> <div class="cursive">Customer Insights</div> <h1>Zammad Success Stories</h1> <p>Zammad is used by companies of all sizes and from all industries. As a result, their teams work much more efficiently thanks to optimized processes. They have shared their success stories with us. Let them inspire you to discover the possibilities of Zammad!</p> </div> <details class="customer-stories-categories accordion" data-controller="CustomerStoriesFilter"> <summary>Filter by Industries, Use Cases and Company Size</summary> <div class="customer-stories-categories-body"> <div class="customer-stories-category"> <h3 class="customer-stories-category-headline">Industries</h3> <div class="customer-stories-category-options checkboxes" data-type="checkboxes" data-layout="columns"> <label class="checkboxes-entry"> <input class="checkboxes-entry-input" type="checkbox" name="industries[]" value="association"> <span class="checkboxes-entry-text" class="answer-text">Association</span> <span class="icon icon-checkmark checkboxes-entry-icon"> <span class="icon-ratio" style="padding-bottom: 85.714285714286%"> <svg><use xlink:href="https://zammad.com/assets/images/icons.svg?1742998783?2024-07-23#checkmark" /></svg> </span> </span> </label> <label class="checkboxes-entry"> <input class="checkboxes-entry-input" type="checkbox" name="industries[]" value="mechanical-engineering"> <span class="checkboxes-entry-text" class="answer-text">Mechanical Engineering</span> <span class="icon icon-checkmark checkboxes-entry-icon"> <span class="icon-ratio" style="padding-bottom: 85.714285714286%"> <svg><use xlink:href="https://zammad.com/assets/images/icons.svg?1742998783?2024-07-23#checkmark" /></svg> </span> </span> </label> <label class="checkboxes-entry"> <input class="checkboxes-entry-input" type="checkbox" name="industries[]" value="it"> <span class="checkboxes-entry-text" class="answer-text">IT</span> <span class="icon icon-checkmark checkboxes-entry-icon"> <span class="icon-ratio" style="padding-bottom: 85.714285714286%"> <svg><use xlink:href="https://zammad.com/assets/images/icons.svg?1742998783?2024-07-23#checkmark" /></svg> </span> </span> </label> <label class="checkboxes-entry"> <input class="checkboxes-entry-input" type="checkbox" name="industries[]" value="ngo"> <span class="checkboxes-entry-text" class="answer-text">NGO</span> <span class="icon icon-checkmark checkboxes-entry-icon"> <span class="icon-ratio" style="padding-bottom: 85.714285714286%"> <svg><use xlink:href="https://zammad.com/assets/images/icons.svg?1742998783?2024-07-23#checkmark" /></svg> </span> </span> </label> <label class="checkboxes-entry"> <input class="checkboxes-entry-input" type="checkbox" name="industries[]" value="retail"> <span class="checkboxes-entry-text" class="answer-text">Retail</span> <span class="icon icon-checkmark checkboxes-entry-icon"> <span class="icon-ratio" style="padding-bottom: 85.714285714286%"> <svg><use xlink:href="https://zammad.com/assets/images/icons.svg?1742998783?2024-07-23#checkmark" /></svg> </span> </span> </label> <label class="checkboxes-entry"> <input class="checkboxes-entry-input" type="checkbox" name="industries[]" value="healthcare"> <span class="checkboxes-entry-text" class="answer-text">Healthcare</span> <span class="icon icon-checkmark checkboxes-entry-icon"> <span class="icon-ratio" style="padding-bottom: 85.714285714286%"> <svg><use xlink:href="https://zammad.com/assets/images/icons.svg?1742998783?2024-07-23#checkmark" /></svg> </span> </span> </label> <label class="checkboxes-entry"> <input class="checkboxes-entry-input" type="checkbox" name="industries[]" value="tourism"> <span class="checkboxes-entry-text" class="answer-text">Tourism</span> <span class="icon icon-checkmark checkboxes-entry-icon"> <span class="icon-ratio" style="padding-bottom: 85.714285714286%"> <svg><use xlink:href="https://zammad.com/assets/images/icons.svg?1742998783?2024-07-23#checkmark" /></svg> </span> </span> </label> <label class="checkboxes-entry"> <input class="checkboxes-entry-input" type="checkbox" name="industries[]" value="art"> <span class="checkboxes-entry-text" class="answer-text">Art</span> <span class="icon icon-checkmark checkboxes-entry-icon"> <span class="icon-ratio" style="padding-bottom: 85.714285714286%"> <svg><use xlink:href="https://zammad.com/assets/images/icons.svg?1742998783?2024-07-23#checkmark" /></svg> </span> </span> </label> <label class="checkboxes-entry"> <input class="checkboxes-entry-input" type="checkbox" name="industries[]" value="education"> <span class="checkboxes-entry-text" class="answer-text">Education</span> <span class="icon icon-checkmark checkboxes-entry-icon"> <span class="icon-ratio" style="padding-bottom: 85.714285714286%"> <svg><use xlink:href="https://zammad.com/assets/images/icons.svg?1742998783?2024-07-23#checkmark" /></svg> </span> </span> </label> <label class="checkboxes-entry"> <input class="checkboxes-entry-input" type="checkbox" name="industries[]" value="legal"> <span class="checkboxes-entry-text" class="answer-text">Legal</span> <span class="icon icon-checkmark checkboxes-entry-icon"> <span class="icon-ratio" style="padding-bottom: 85.714285714286%"> <svg><use xlink:href="https://zammad.com/assets/images/icons.svg?1742998783?2024-07-23#checkmark" /></svg> </span> </span> </label> <label class="checkboxes-entry"> <input class="checkboxes-entry-input" type="checkbox" name="industries[]" value="mobility"> <span class="checkboxes-entry-text" class="answer-text">Mobility</span> <span class="icon icon-checkmark checkboxes-entry-icon"> <span class="icon-ratio" style="padding-bottom: 85.714285714286%"> <svg><use xlink:href="https://zammad.com/assets/images/icons.svg?1742998783?2024-07-23#checkmark" /></svg> </span> </span> </label> <label class="checkboxes-entry"> <input class="checkboxes-entry-input" type="checkbox" name="industries[]" value="public-services"> <span class="checkboxes-entry-text" class="answer-text">Public Services</span> <span class="icon icon-checkmark checkboxes-entry-icon"> <span class="icon-ratio" style="padding-bottom: 85.714285714286%"> <svg><use xlink:href="https://zammad.com/assets/images/icons.svg?1742998783?2024-07-23#checkmark" /></svg> </span> </span> </label> </div> </div> <div class="customer-stories-category"> <h3 class="customer-stories-category-headline">Use Cases</h3> <div class="customer-stories-category-options checkboxes" data-type="checkboxes" data-layout="default"> <label class="checkboxes-entry"> <input class="checkboxes-entry-input" type="checkbox" name="use-cases[]" value="internal-it-support"> <span class="checkboxes-entry-text" class="answer-text">Internal (IT) Support</span> <span class="icon icon-checkmark checkboxes-entry-icon"> <span class="icon-ratio" style="padding-bottom: 85.714285714286%"> <svg><use xlink:href="https://zammad.com/assets/images/icons.svg?1742998783?2024-07-23#checkmark" /></svg> </span> </span> </label> <label class="checkboxes-entry"> <input class="checkboxes-entry-input" type="checkbox" name="use-cases[]" value="customer-service"> <span class="checkboxes-entry-text" class="answer-text">Customer Service Management</span> <span class="icon icon-checkmark checkboxes-entry-icon"> <span class="icon-ratio" style="padding-bottom: 85.714285714286%"> <svg><use xlink:href="https://zammad.com/assets/images/icons.svg?1742998783?2024-07-23#checkmark" /></svg> </span> </span> </label> <label class="checkboxes-entry"> <input class="checkboxes-entry-input" type="checkbox" name="use-cases[]" value="communication-management"> <span class="checkboxes-entry-text" class="answer-text">Customer Communication Management</span> <span class="icon icon-checkmark checkboxes-entry-icon"> <span class="icon-ratio" style="padding-bottom: 85.714285714286%"> <svg><use xlink:href="https://zammad.com/assets/images/icons.svg?1742998783?2024-07-23#checkmark" /></svg> </span> </span> </label> <label class="checkboxes-entry"> <input class="checkboxes-entry-input" type="checkbox" name="use-cases[]" value="hr-support"> <span class="checkboxes-entry-text" class="answer-text">HR Support</span> <span class="icon icon-checkmark checkboxes-entry-icon"> <span class="icon-ratio" style="padding-bottom: 85.714285714286%"> <svg><use xlink:href="https://zammad.com/assets/images/icons.svg?1742998783?2024-07-23#checkmark" /></svg> </span> </span> </label> </div> </div> <div class="customer-stories-category"> <h3 class="customer-stories-category-headline">Company Sizes</h3> <div class="customer-stories-category-options checkboxes" data-type="checkboxes" data-layout="default"> <label class="checkboxes-entry"> <input class="checkboxes-entry-input" type="checkbox" name="company-sizes[]" value="small-size"> <span class="checkboxes-entry-text" class="answer-text">Small size (1-100)</span> <span class="icon icon-checkmark checkboxes-entry-icon"> <span class="icon-ratio" style="padding-bottom: 85.714285714286%"> <svg><use xlink:href="https://zammad.com/assets/images/icons.svg?1742998783?2024-07-23#checkmark" /></svg> </span> </span> </label> <label class="checkboxes-entry"> <input class="checkboxes-entry-input" type="checkbox" name="company-sizes[]" value="medium-size"> <span class="checkboxes-entry-text" class="answer-text">Medium size (101-500)</span> <span class="icon icon-checkmark checkboxes-entry-icon"> <span class="icon-ratio" style="padding-bottom: 85.714285714286%"> <svg><use xlink:href="https://zammad.com/assets/images/icons.svg?1742998783?2024-07-23#checkmark" /></svg> </span> </span> </label> <label class="checkboxes-entry"> <input class="checkboxes-entry-input" type="checkbox" name="company-sizes[]" value="large-size"> <span class="checkboxes-entry-text" class="answer-text">Large size (500+)</span> <span class="icon icon-checkmark checkboxes-entry-icon"> <span class="icon-ratio" style="padding-bottom: 85.714285714286%"> <svg><use xlink:href="https://zammad.com/assets/images/icons.svg?1742998783?2024-07-23#checkmark" /></svg> </span> </span> </label> </div> </div> </div> </details> <div class="customer-stories-empty box box--centered is-hidden" data-theme="Gray" aria-hidden="true"><p>No results were found matching those filters.</p></div> <div class="customer-stories-grid" data-theme="Yellow"> <a class="customer-stories-brick" href="https://zammad.com/en/customers/vossen" title="Vossen" data-industries="retail" data-company-sizes="small-size" data-use-cases="customer-service, communication-management"> <div class="customer-stories-brick-ratio"> <div class="customer-stories-brick-content"> <img src="https://zammad.com/media/pages/customer-database/vossen/a88ec7b3ee-1738841302/vossen_logo.svg" alt="Vossen logo" width="1080" height="1080" alt="Kunden Logo"> <span class="more">With Zammad, Vossen Achieves 97% SLA Success Rate聽<span class="icon icon-arrow-right"> <span class="icon-ratio" style="padding-bottom: 100%"> <svg><use xlink:href="https://zammad.com/assets/images/icons.svg?1742998783?2024-07-23#arrow-right" /></svg> </span> </span></span> </div> </div> </a> <a class="customer-stories-brick" href="https://zammad.com/en/customers/move-mobility" title="MOVE Mobility" data-industries="mobility" data-company-sizes="small-size" data-use-cases="customer-service, communication-management"> <div class="customer-stories-brick-ratio"> <div class="customer-stories-brick-content"> <img src="https://zammad.com/media/pages/customer-database/move-mobility/2df1f7a201-1729665625/logo_move_triage.svg" alt="MOVE Mobility logo" width="254" height="185" alt=""> <span class="more">With Zammad, MOVE optimized its customer service and reduced costs by 50%聽<span class="icon icon-arrow-right"> <span class="icon-ratio" style="padding-bottom: 100%"> <svg><use xlink:href="https://zammad.com/assets/images/icons.svg?1742998783?2024-07-23#arrow-right" /></svg> </span> </span></span> </div> </div> </a> <a class="customer-stories-brick" href="https://zammad.com/en/customers/state-of-salzburg" title="State of Salzburg" data-industries="education" data-company-sizes="large-size" data-use-cases="internal-it-support"> <div class="customer-stories-brick-ratio"> <div class="customer-stories-brick-content"> <img src="https://zammad.com/media/pages/customer-database/state-of-salzburg/75ec712ee3-1728399092/land-salzburg-logo.svg" alt="State of Salzburg logo" width="425" height="156" alt=""> <span class="more">With Zammad, the State of Salzburg streamlined IT for its 16 schools聽<span class="icon icon-arrow-right"> <span class="icon-ratio" style="padding-bottom: 100%"> <svg><use xlink:href="https://zammad.com/assets/images/icons.svg?1742998783?2024-07-23#arrow-right" /></svg> </span> </span></span> </div> </div> </a> <a class="customer-stories-brick" href="https://zammad.com/en/customers/de-longhi" title="De'Longhi" data-industries="retail" data-company-sizes="large-size" data-use-cases="internal-it-support, customer-service, communication-management"> <div class="customer-stories-brick-ratio"> <div class="customer-stories-brick-content"> <img src="https://zammad.com/media/pages/customer-database/de-longhi/afb3ff3d8a-1728394610/de-longhi-logo.svg" alt="De'Longhi logo" width="711" height="351" alt=""> <span class="more">With Zammad, De'Longhi achieved more structure and better performance聽<span class="icon icon-arrow-right"> <span class="icon-ratio" style="padding-bottom: 100%"> <svg><use xlink:href="https://zammad.com/assets/images/icons.svg?1742998783?2024-07-23#arrow-right" /></svg> </span> </span></span> </div> </div> </a> <a class="customer-stories-brick" href="https://zammad.com/en/customers/adina-hotels" title="Adina Hotels" data-industries="tourism" data-company-sizes="large-size" data-use-cases="internal-it-support"> <div class="customer-stories-brick-ratio"> <div class="customer-stories-brick-content"> <img src="https://zammad.com/media/pages/customer-database/adina-hotels/764dbcb21e-1728394609/adina.svg" alt="Adina Hotels logo" width="229" height="58" alt=""> <span class="more">With Zammad, Adina can better measure and estimate response time for incoming tickets.聽<span class="icon icon-arrow-right"> <span class="icon-ratio" style="padding-bottom: 100%"> <svg><use xlink:href="https://zammad.com/assets/images/icons.svg?1742998783?2024-07-23#arrow-right" /></svg> </span> </span></span> </div> </div> </a> <a class="customer-stories-brick" href="https://zammad.com/en/customers/nextcloud" title="Nextcloud" data-industries="it" data-company-sizes="small-size" data-use-cases="customer-service"> <div class="customer-stories-brick-ratio"> <div class="customer-stories-brick-content"> <img src="https://zammad.com/media/pages/customer-database/nextcloud/6b7ce5d7e3-1728394609/nextcloud-logo-transparent.svg" alt="Nextcloud logo" width="141" height="99" alt=""> <span class="more">With Zammad, Nextcloud found a reliable open-source solution with great UX聽<span class="icon icon-arrow-right"> <span class="icon-ratio" style="padding-bottom: 100%"> <svg><use xlink:href="https://zammad.com/assets/images/icons.svg?1742998783?2024-07-23#arrow-right" /></svg> </span> </span></span> </div> </div> </a> <a class="customer-stories-brick" href="https://zammad.com/en/customers/amnesty-international" title="Amnesty International" data-industries="ngo" data-company-sizes="medium-size" data-use-cases="internal-it-support, customer-service"> <div class="customer-stories-brick-ratio"> <div class="customer-stories-brick-content"> <img src="https://zammad.com/media/pages/customer-database/amnesty-international/1326516235-1728394609/amnesty-international.svg" alt="Amnesty International logo" width="82" height="29" alt=""> <span class="more">With Zammad, Amnesty International's team keeps track of all requests聽<span class="icon icon-arrow-right"> <span class="icon-ratio" style="padding-bottom: 100%"> <svg><use xlink:href="https://zammad.com/assets/images/icons.svg?1742998783?2024-07-23#arrow-right" /></svg> </span> </span></span> </div> </div> </a> <a class="customer-stories-brick" href="https://zammad.com/en/customers/bioland" title="Bioland e.V." data-industries="association" data-company-sizes="medium-size" data-use-cases="communication-management, customer-service"> <div class="customer-stories-brick-ratio"> <div class="customer-stories-brick-content"> <img src="https://zammad.com/media/pages/customer-database/bioland-e-v/09e5704b25-1728394611/bioland_logo.svg" alt="Bioland e.V. logo" width="400" height="400" alt=""> <span class="more">With Zammad, Bioland unlocked a true efficiency booster聽<span class="icon icon-arrow-right"> <span class="icon-ratio" style="padding-bottom: 100%"> <svg><use xlink:href="https://zammad.com/assets/images/icons.svg?1742998783?2024-07-23#arrow-right" /></svg> </span> </span></span> </div> </div> </a> <a class="customer-stories-brick" href="https://zammad.com/en/customers/urban-maschinenbau" title="URBAN Maschinenbau" data-industries="mechanical-engineering" data-company-sizes="medium-size" data-use-cases="customer-service, internal-it-support"> <div class="customer-stories-brick-ratio"> <div class="customer-stories-brick-content"> <img src="https://zammad.com/media/pages/customer-database/urban-maschinenbau/4f94f26cef-1728394611/urban_logo_en.svg" alt="URBAN Maschinenbau logo" width="279" height="199" alt=""> <span class="more">With Zammad, URBAN has elevated its IT helpdesk and customer service to a new level聽<span class="icon icon-arrow-right"> <span class="icon-ratio" style="padding-bottom: 100%"> <svg><use xlink:href="https://zammad.com/assets/images/icons.svg?1742998783?2024-07-23#arrow-right" /></svg> </span> </span></span> </div> </div> </a> <a class="customer-stories-brick" href="https://zammad.com/en/customers/schenker-tech" title="Schenker Technologies" data-industries="retail" data-company-sizes="medium-size" data-use-cases="customer-service"> <div class="customer-stories-brick-ratio"> <div class="customer-stories-brick-content"> <img src="https://zammad.com/media/pages/customer-database/schenker-technologies/b4b7f5ec48-1728394610/schenker-logo.svg" alt="Schenker Technologies logo" width="6660" height="3828" alt=""> <span class="more">Schenker and Zammad聽<span class="icon icon-arrow-right"> <span class="icon-ratio" style="padding-bottom: 100%"> <svg><use xlink:href="https://zammad.com/assets/images/icons.svg?1742998783?2024-07-23#arrow-right" /></svg> </span> </span></span> </div> </div> </a> <a class="customer-stories-brick" href="https://zammad.com/en/customers/cube" title="Cube" data-industries="retail" data-company-sizes="large-size" data-use-cases="internal-it-support, customer-service"> <div class="customer-stories-brick-ratio"> <div class="customer-stories-brick-content"> <img src="https://zammad.com/media/pages/customer-database/cube/698690db0b-1728394609/cube.svg" alt="Cube logo" width="100" height="25" alt=""> <span class="more">Cube and Zammad聽<span class="icon icon-arrow-right"> <span class="icon-ratio" style="padding-bottom: 100%"> <svg><use xlink:href="https://zammad.com/assets/images/icons.svg?1742998783?2024-07-23#arrow-right" /></svg> </span> </span></span> </div> </div> </a> <a class="customer-stories-brick" href="https://zammad.com/en/customers/doccheck" title="DocCheck" data-industries="healthcare" data-company-sizes="medium-size" data-use-cases="communication-management, customer-service"> <div class="customer-stories-brick-ratio"> <div class="customer-stories-brick-content"> <img src="https://zammad.com/media/pages/customer-database/doccheck/979be6de5f-1728394610/doccheck-grey.svg" alt="DocCheck logo" width="1080" height="550" alt=""> <span class="more">DocCheck and Zammad聽<span class="icon icon-arrow-right"> <span class="icon-ratio" style="padding-bottom: 100%"> <svg><use xlink:href="https://zammad.com/assets/images/icons.svg?1742998783?2024-07-23#arrow-right" /></svg> </span> </span></span> </div> </div> </a> <a class="customer-stories-brick" href="https://zammad.com/en/customers/ioki" title="ioki" data-industries="it" data-company-sizes="medium-size" data-use-cases="customer-service"> <div class="customer-stories-brick-ratio"> <div class="customer-stories-brick-content"> <img src="https://zammad.com/media/pages/customer-database/ioki/804fd6d20e-1728394611/ioki-logo-weiss.svg" alt="ioki logo" width="3961" height="3111" alt=""> <span class="more">With Zammad, ioki has a partner with high data security standards聽<span class="icon icon-arrow-right"> <span class="icon-ratio" style="padding-bottom: 100%"> <svg><use xlink:href="https://zammad.com/assets/images/icons.svg?1742998783?2024-07-23#arrow-right" /></svg> </span> </span></span> </div> </div> </a> <a class="customer-stories-brick" href="https://zammad.com/en/customers/colpari" title="colpari" data-industries="it" data-company-sizes="medium-size" data-use-cases="customer-service, internal-it-support"> <div class="customer-stories-brick-ratio"> <div class="customer-stories-brick-content"> <img src="https://zammad.com/media/pages/customer-database/colpari/204d686fe5-1728394611/transparency_dark_logo_and_name_round_white-2.svg" alt="colpari logo" width="1000" height="1000" alt=""> <span class="more">colpari and Zammad聽<span class="icon icon-arrow-right"> <span class="icon-ratio" style="padding-bottom: 100%"> <svg><use xlink:href="https://zammad.com/assets/images/icons.svg?1742998783?2024-07-23#arrow-right" /></svg> </span> </span></span> </div> </div> </a> <a class="customer-stories-brick" href="https://zammad.com/en/customers/myposter" title="myposter" data-industries="retail" data-company-sizes="medium-size" data-use-cases="customer-service"> <div class="customer-stories-brick-ratio"> <div class="customer-stories-brick-content"> <img src="https://zammad.com/media/pages/customer-database/myposter/dab1c6ccb7-1728394609/myposter.svg" alt="myposter logo" width="154" height="30" alt=""> <span class="more">myposter and Zammad聽<span class="icon icon-arrow-right"> <span class="icon-ratio" style="padding-bottom: 100%"> <svg><use xlink:href="https://zammad.com/assets/images/icons.svg?1742998783?2024-07-23#arrow-right" /></svg> </span> </span></span> </div> </div> </a> <a class="customer-stories-brick" href="https://zammad.com/en/customers/swissqprint" title="swissQprint" data-industries="retail" data-company-sizes="medium-size" data-use-cases="customer-service"> <div class="customer-stories-brick-ratio"> <div class="customer-stories-brick-content"> <img src="https://zammad.com/media/pages/customer-database/swissqprint/c5ea4c5311-1728394609/swissqprint.svg" alt="swissQprint logo" width="96" height="18" alt=""> <span class="more">swissQprint and Zammad聽<span class="icon icon-arrow-right"> <span class="icon-ratio" style="padding-bottom: 100%"> <svg><use xlink:href="https://zammad.com/assets/images/icons.svg?1742998783?2024-07-23#arrow-right" /></svg> </span> </span></span> </div> </div> </a> <a class="customer-stories-brick" href="https://zammad.com/en/customers/open-circle" title="Open Circle" data-industries="it" data-company-sizes="small-size" data-use-cases="customer-service"> <div class="customer-stories-brick-ratio"> <div class="customer-stories-brick-content"> <img src="https://zammad.com/media/pages/customer-database/open-circle/3dea8b4586-1728394611/open-circle.svg" alt="Open Circle logo" width="1495" height="900" alt=""> <span class="more">Open Circle and Zammad聽<span class="icon icon-arrow-right"> <span class="icon-ratio" style="padding-bottom: 100%"> <svg><use xlink:href="https://zammad.com/assets/images/icons.svg?1742998783?2024-07-23#arrow-right" /></svg> </span> </span></span> </div> </div> </a> <a class="customer-stories-brick" href="https://zammad.com/en/customers/phasedrei" title="phasedrei" data-industries="it" data-company-sizes="small-size" data-use-cases="communication-management, customer-service"> <div class="customer-stories-brick-ratio"> <div class="customer-stories-brick-content"> <img src="https://zammad.com/media/pages/customer-database/phasedrei/7be5f34b38-1728394609/logo-phasedrei.svg" alt="phasedrei logo" width="619" height="464" alt=""> <span class="more">Phasedrei and Zammad聽<span class="icon icon-arrow-right"> <span class="icon-ratio" style="padding-bottom: 100%"> <svg><use xlink:href="https://zammad.com/assets/images/icons.svg?1742998783?2024-07-23#arrow-right" /></svg> </span> </span></span> </div> </div> </a> <a class="customer-stories-brick" href="https://zammad.com/en/customers/karls" title="Karls" data-industries="retail" data-company-sizes="small-size" data-use-cases="communication-management, customer-service"> <div class="customer-stories-brick-ratio"> <div class="customer-stories-brick-content"> <img src="https://zammad.com/media/pages/customer-database/karls/e14f09c77c-1728394609/karls_sw.svg" alt="Karls logo" width="500" height="426" alt=""> <span class="more">Karls and Zammad聽<span class="icon icon-arrow-right"> <span class="icon-ratio" style="padding-bottom: 100%"> <svg><use xlink:href="https://zammad.com/assets/images/icons.svg?1742998783?2024-07-23#arrow-right" /></svg> </span> </span></span> </div> </div> </a> <a class="customer-stories-brick" href="https://zammad.com/en/customers/ser-solutions" title="SER Solutions" data-industries="it" data-company-sizes="large-size" data-use-cases="customer-service"> <div class="customer-stories-brick-ratio"> <div class="customer-stories-brick-content"> <img src="https://zammad.com/media/pages/customer-database/ser-solutions/1cec69fa65-1728394609/logo-ser.svg" alt="SER Solutions logo" width="2500" height="1517" alt=""> <span class="more">SER Solutions and Zammad聽<span class="icon icon-arrow-right"> <span class="icon-ratio" style="padding-bottom: 100%"> <svg><use xlink:href="https://zammad.com/assets/images/icons.svg?1742998783?2024-07-23#arrow-right" /></svg> </span> </span></span> </div> </div> </a> <a class="customer-stories-brick" href="https://zammad.com/en/customers/junges-theater-bonn" title="Junges Theater Bonn" data-industries="art" data-company-sizes="small-size" data-use-cases="communication-management, customer-service"> <div class="customer-stories-brick-ratio"> <div class="customer-stories-brick-content"> <img src="https://zammad.com/media/pages/customer-database/junges-theater-bonn/b80cd1184c-1728394610/jtb_logo.svg" alt="Junges Theater Bonn logo" width="1011" height="134" alt=""> <span class="more">Junges Theater Bonn and Zammad聽<span class="icon icon-arrow-right"> <span class="icon-ratio" style="padding-bottom: 100%"> <svg><use xlink:href="https://zammad.com/assets/images/icons.svg?1742998783?2024-07-23#arrow-right" /></svg> </span> </span></span> </div> </div> </a> <a class="customer-stories-brick" href="https://zammad.com/en/customers/flownative" title="Flownative" data-industries="it" data-company-sizes="small-size" data-use-cases="communication-management, customer-service"> <div class="customer-stories-brick-ratio"> <div class="customer-stories-brick-content"> <img src="https://zammad.com/media/pages/customer-database/flownative/d8697ea497-1728394610/flownative-logo.svg" alt="Flownative logo" width="24" height="4" alt=""> <span class="more">Flownative and Zammad聽<span class="icon icon-arrow-right"> <span class="icon-ratio" style="padding-bottom: 100%"> <svg><use xlink:href="https://zammad.com/assets/images/icons.svg?1742998783?2024-07-23#arrow-right" /></svg> </span> </span></span> </div> </div> </a> <a class="customer-stories-brick" href="https://zammad.com/en/customers/lorrach-trade-school" title="Lörrach Trade School" data-industries="education" data-company-sizes="small-size" data-use-cases="internal-it-support"> <div class="customer-stories-brick-ratio"> <div class="customer-stories-brick-content"> <img src="https://zammad.com/media/pages/customer-database/lorrach-trade-school/a6c06f2654-1728394610/gws_logo_weiss.svg" alt="Lörrach Trade School logo" width="652" height="383" alt=""> <span class="more">L枚rrach Trade School and Zammad聽<span class="icon icon-arrow-right"> <span class="icon-ratio" style="padding-bottom: 100%"> <svg><use xlink:href="https://zammad.com/assets/images/icons.svg?1742998783?2024-07-23#arrow-right" /></svg> </span> </span></span> </div> </div> </a> <a class="customer-stories-brick" href="https://zammad.com/en/customers/finstral" title="Finstral" data-industries="retail" data-company-sizes="large-size" data-use-cases="customer-service"> <div class="customer-stories-brick-ratio"> <div class="customer-stories-brick-content"> <img src="https://zammad.com/media/pages/customer-database/finstral/2c5ee136cc-1728394610/finstral.svg" alt="Finstral logo" width="88" height="14" alt=""> <span class="more">Finstral and Zammad聽<span class="icon icon-arrow-right"> <span class="icon-ratio" style="padding-bottom: 100%"> <svg><use xlink:href="https://zammad.com/assets/images/icons.svg?1742998783?2024-07-23#arrow-right" /></svg> </span> </span></span> </div> </div> </a> <a class="customer-stories-brick" href="https://zammad.com/en/customers/vodia" title="Vodia" data-industries="it" data-company-sizes="small-size" data-use-cases="customer-service"> <div class="customer-stories-brick-ratio"> <div class="customer-stories-brick-content"> <img src="https://zammad.com/media/pages/customer-database/vodia/62458accf0-1728394610/vodia_logo_high-resolution_white.svg" alt="Vodia logo" width="1280" height="528" alt=""> <span class="more">Vodia and Zammad聽<span class="icon icon-arrow-right"> <span class="icon-ratio" style="padding-bottom: 100%"> <svg><use xlink:href="https://zammad.com/assets/images/icons.svg?1742998783?2024-07-23#arrow-right" /></svg> </span> </span></span> </div> </div> </a> <a class="customer-stories-brick" href="https://zammad.com/en/customers/gansel-rechtsanwaelte" title="Gansel Rechtsanwälte" data-industries="legal" data-company-sizes="medium-size" data-use-cases="customer-service, internal-it-support"> <div class="customer-stories-brick-ratio"> <div class="customer-stories-brick-content"> <img src="https://zammad.com/media/pages/customer-database/gansel-rechtsanwalte/9ebd967bde-1728394609/logo_gr_quadrat-3.svg" alt="Gansel Rechtsanwälte logo" width="600" height="600" alt=""> <span class="more">Gansel and Zammad聽<span class="icon icon-arrow-right"> <span class="icon-ratio" style="padding-bottom: 100%"> <svg><use xlink:href="https://zammad.com/assets/images/icons.svg?1742998783?2024-07-23#arrow-right" /></svg> </span> </span></span> </div> </div> </a> <a class="customer-stories-brick" href="https://zammad.com/en/customers/agenturadmin" title="Agentur Admin" data-industries="it" data-company-sizes="small-size" data-use-cases="customer-service"> <div class="customer-stories-brick-ratio"> <div class="customer-stories-brick-content"> <img src="https://zammad.com/media/pages/customer-database/agentur-admin/cbc6c84f87-1728394610/agenturadmin-logo.svg" alt="Agentur Admin logo" width="400" height="283" alt=""> <span class="more">AgenturAdmin and Zammad聽<span class="icon icon-arrow-right"> <span class="icon-ratio" style="padding-bottom: 100%"> <svg><use xlink:href="https://zammad.com/assets/images/icons.svg?1742998783?2024-07-23#arrow-right" /></svg> </span> </span></span> </div> </div> </a> <a class="customer-stories-brick" href="https://zammad.com/en/customers/rami-io" title="rami.io" data-industries="it" data-company-sizes="small-size" data-use-cases="customer-service"> <div class="customer-stories-brick-ratio"> <div class="customer-stories-brick-content"> <img src="https://zammad.com/media/pages/customer-database/rami-io/4af3c258c1-1728394611/rami.io.svg" alt="rami.io logo" width="700" height="358" alt=""> <span class="more">rami.io and Zammad聽<span class="icon icon-arrow-right"> <span class="icon-ratio" style="padding-bottom: 100%"> <svg><use xlink:href="https://zammad.com/assets/images/icons.svg?1742998783?2024-07-23#arrow-right" /></svg> </span> 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