Travel Confidently™ MSP

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title="Pick Up and Drop Off" data-drupal-link-system-path="node/1116">Pick Up & Drop Off</a> </li> </ul> </li> <li class="main-menu__menu-item"> <a href="/parking" title="Parking" data-drupal-link-system-path="node/1386">Parking</a> <ul class="main-menu main-menu--secondary"> <li class="main-menu__menu-item"> <a href="https://onlineparking.mspairport.com/" title="Pre-book Your Parking Online">Pre-Booked Parking</a> </li> <li class="main-menu__menu-item"> <a href="/parking/services-security" title="Services & Security" data-drupal-link-system-path="node/1171">Services & Security</a> </li> </ul> </li> </ul> </nav> <nav role="navigation" aria-labelledby="block-mspinformation-menu" id="block-mspinformation" class="menublock menublock--footer"> <h2 class="visually-hidden" id="block-mspinformation-menu">MSP Information</h2> <ul class="menu"> <li class="menu-item"> <a href="https://www.mspairport.com/TravelConfidently">Travel Confidently</a> </li> <li class="menu-item"> <a href="/about-msp" 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<div class="container"> <div class="search-panel__form-wrapper"> <form action="/search" method="get" accept-charset="UTF-8" class="form form--single-item form--transparent search-panel__form" id="site-search-panel"> <div class="form-wrapper"> <div class="form-item form-item--textfield form-item--keywords"> <label for="edit-search-panel-keywords" class="sr-only form-item__label">Keywords</label> <input type="text" id="edit-search-panel-keywords" name="keywords" placeholder="Type and hit enter" value="" size="30" maxlength="128" class="form-text form-item__control"> </div> <button type="submit" id="edit-submit-search-panel" class="button js-form-submit form-submit button--primary form-item__submit"> <span class="button__wrapper"> <span class="sr-only">Search</span> <span class="button__icon"> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="1351 23 24 24" version="1.1" xmlns:xlink="http://www.w3.org/1999/xlink"> <g fill="none" fill-rule="evenodd" stroke-width="3" transform="translate(1353 25)"> <circle cx="8" cy="8" r="8"/> <path d="M13.964 13.964l5.06 5.06" stroke-linecap="square"/> </g> </svg> </span> </span> </button> </div> </form> </div> </div> </div> <section role="region" aria-label="Alerts" class="alerts"> <div data-drupal-messages-fallback class="hidden"></div> </section> <section role="region" aria-label="Page Header" class="page-header"> <div id="block-msp-airport-breadcrumbs" class="block block-breadcrumbs"> <nav class="breadcrumb" role="navigation" aria-label="Breadcrumb"> <ol class="breadcrumb__container"> <li class="breadcrumb__item"> <a href="/" title="Home" class="breadcrumb__link">Home</a> </li> </ol> </nav> </div> <div id="block-msp-airport-page-title" class="block block-page-title"> <div class="container"> <h1 class="page-header__title" aria-labelledby="<span>Travel Confidently™ MSP</span> "><span>Travel Confidently™ MSP</span> </h1> </div> </div> <div id="block-contentfield" class="block block-content-field"> <div class="container"> <div class="field field--name-field-header field--type-entity-reference-revisions field--label-hidden field-header"> </div> </div> </div> </section> <main class="main" role="main"> <div id="block-msp-airport-content" class="block block-main-page-content"> <div class="container"> <article about="/travel-confidently-msp" class="entity--type-node node node--type-page node--view-mode-full"> <div class="content"> <div class="page-content"> <div class="paragraph paragraph--type--freeform-content freeform-content"> <div class="field field--name-field-freeform-content field--type-text-long field--label-hidden field-freeform-content"><div alt="Travel Confidently MSP graphic" data-embed-button="media_browser" data-entity-embed-display="view_mode:media.embedded" data-entity-embed-display-settings="[]" data-entity-type="media" data-entity-uuid="1eefcdca-f32f-418e-bc86-2866add99deb" data-langcode="en" class="align-center embedded-entity"><article> <div class="field field--name-image field--type-image field--label-hidden image"> <img loading="lazy" src="/sites/default/files/styles/full_width_image_1120px_/public/TCM%20HEADER_2.png?itok=2BT5fTeA" width="1120" height="174" alt="Travel Confidently MSP graphic" typeof="foaf:Image"> </div> </article> </div> <p> </p> <h3>When you travel with confidence, everyone wins! We are here to ensure your journey through MSP is safe, stress-free, and fun. Whether you are catching a flight or picking up a friend, plan your route using the guide below or <a href="https://www.mspairport.com/sites/default/files/2022-09/Quick%20Guide%20TCM.pdf">download our quick tips</a>.</h3></div> </div> <div class="page-content__content-grid"> <div class="page-content-grid"> <div class="page-content-grid__item page-content-grid__item--four"> <div class="field field--name-field-content-grid-content field--type-entity-reference-revisions field--label-hidden field-content-grid-content"> <div class="paragraph paragraph--type--freeform-content freeform-content"> <div class="field field--name-field-freeform-content field--type-text-long field--label-hidden field-freeform-content"><p><img alt="Travel Confidently MSP Suitcase" src="https://www.mspairport.com/sites/default/files/styles/full_width_image_1120px_/public/Suitcase_3.png?itok=YKAjavSu"></p> <h3>Prepared</h3> <h4>Before arriving at MSP, take command of your journey by planning ahead</h4></div> </div> </div> </div> <div class="page-content-grid__item page-content-grid__item--four"> <div class="field field--name-field-content-grid-content field--type-entity-reference-revisions field--label-hidden field-content-grid-content"> <div class="paragraph paragraph--type--freeform-content freeform-content"> <div class="field field--name-field-freeform-content field--type-text-long field--label-hidden field-freeform-content"><p><img alt="Travel Confidently MSP Safety" src="https://www.mspairport.com/sites/default/files/styles/full_width_image_1120px_/public/Cleaning_3.png?itok=BzLTXJs5"></p> <h3>Safe</h3> <h4>As you enter MSP, our primary focus is your safety and security</h4></div> </div> </div> </div> <div class="page-content-grid__item page-content-grid__item--four"> <div class="field field--name-field-content-grid-content field--type-entity-reference-revisions field--label-hidden field-content-grid-content"> <div class="paragraph paragraph--type--freeform-content freeform-content"> <div class="field field--name-field-freeform-content field--type-text-long field--label-hidden field-freeform-content"><p><img alt="Travel Confidently MSP Inspired " src="https://www.mspairport.com/sites/default/files/styles/full_width_image_1120px_/public/Framed%20Flower_3.png?itok=FZpiHjG0"></p> <h3>Inspired</h3> <h4>Once inside, MSP features art exhibits to stir your imagination and dining options to satisfy your cravings.</h4></div> </div> </div> </div> </div> </div> <div class="page-content__content-grid"> <div class="page-content-grid"> <div class="page-content-grid__item page-content-grid__item--six"> <div class="field field--name-field-content-grid-content field--type-entity-reference-revisions field--label-hidden field-content-grid-content"> <div class="paragraph paragraph--type--freeform-content freeform-content"> <div class="field field--name-field-freeform-content field--type-text-long field--label-hidden field-freeform-content"><div alt="Travel Confidently MSP Prepared" data-embed-button="media_browser" data-entity-embed-display="view_mode:media.embedded" data-entity-embed-display-settings="[]" data-entity-type="media" data-entity-uuid="f07e716a-932e-4d34-9c2f-37e1b0523652" data-langcode="en" class="align-center embedded-entity"><article> <div class="field field--name-image field--type-image field--label-hidden image"> <img loading="lazy" src="/sites/default/files/styles/full_width_image_1120px_/public/prepared.png?itok=GAI1C77R" width="615" height="234" alt="Travel Confidently MSP Prepared" typeof="foaf:Image"> </div> </article> </div> </div> </div> </div> </div> <div class="page-content-grid__item page-content-grid__item--six"> <div class="field field--name-field-content-grid-content field--type-entity-reference-revisions field--label-hidden field-content-grid-content"> <div class="page-content__question-answer-list"> <div class="faq"> <div class="faq__item js-collapse"> <div class="faq__question js-collapse-trigger">Before You Go</div> <div class="faq__answer js-collapse-target"><h4>Do Your Research</h4> <ul> <li>Monitor your flight’s status. For questions or to make changes to your reservation, reach out to your airline.</li> <li>Visit the <a href="https://www.cdc.gov/">Centers for Disease Control and Prevention (CDC) website</a> for any COVID-19 updates or regulations.</li> <li>Check with <a href="http://www.dot.state.mn.us/">MnDOT</a> for the latest information on public transportation and road construction <a href="https://aroundtheairport.com/">around the airport</a>.</li> </ul> <h4>Packing Tips</h4> <ul> <li>Pack loose items, such as snacks, in smaller bags to accelerate the screening process.</li> <li>Utilize <a href="https://www.tsa.gov/travel/travel-tips/travel-checklist">this checklist from the TSA</a> to ensure compliance.</li> <li>Gather PPE items you would like to have at-hand.</li> </ul> <h4>Leverage Technology</h4> <ul> <li>Print or download boarding passes at home and/or use electronic boarding passes and <a href="https://www.mobilepassport.us/">electronic passports</a>.</li> <li>If parking at the airport, use our <a href="https://onlineparking.mspairport.com/en/">contactless prebooked parking</a> service to reserve a spot and save on drive-up rates.</li> <li>All passengers can make an appointment for their security screening time with a new program called <a href="https://www.mspairport.com/msp-reserve">MSP RESERVE</a> - it's free!</li> <li>Bookmark <a href="https://www.mspairport.com/airport/eat-shop-relax" target="_blank">MSP Order Now</a> to order food for pick-up so you can eat at your gate.</li> </ul></div> </div> <div class="faq__item js-collapse"> <div class="faq__question js-collapse-trigger">Getting To & From the Airport</div> <div class="faq__answer js-collapse-target"><p>Before heading to the airport, make sure to know which terminal your flight is departing from. Plan to arrive at the airport two hours before a domestic flight and three hours before an international flight.</p> <h4>Driving and Parking at MSP</h4> <p>Hourly and Daily parking is available at Terminal 1, Terminal 2, and the Quick Ride Ramp. There is free light rail service connecting the two terminals. Check ahead for <a href="https://www.mspairport.com/parking/parking-availability" target="_blank">parking availability</a>. For stays over 24 hours, you can <a href="https://onlineparking.mspairport.com/en/" target="_blank">prebook your parking</a> online to save money and guarantee a spot.</p> <p>Valet is available at Terminal 1; follow the overhead signs on the inbound roadway.</p> <h4>Light Rail or Bus</h4> <p><a href="https://www.metrotransit.org/" target="_blank">Check the most recent schedule</a> to plan your ride.</p> <h4>Getting Dropped Off</h4> <p>If you need to check baggage or get your boarding pass, follow the overhead signs to find your airline. Only the traveler should exit the vehicle and enter the terminal during both pick-ups and drop-offs.</p> <div alt="T1 Go Up Go Down" data-embed-button="media_browser" data-entity-embed-display="view_mode:media.embedded" data-entity-embed-display-settings="[]" data-entity-type="media" data-entity-uuid="d91d51a1-0aa7-4286-af5c-0f3764d39c85" data-langcode="en" class="embedded-entity"><article> <div class="field field--name-image field--type-image field--label-hidden image"> <img loading="lazy" src="/sites/default/files/styles/full_width_image_1120px_/public/go%20up%20or%20down%20t1.jpg?itok=Z3DqINiF" width="468" height="245" alt="T1 Go Up Go Down" typeof="foaf:Image"> </div> </article> </div> <h4> </h4> <h4>Airport Shuttles</h4> <p>Scheduled bus, van, and limousine services are provided by several companies at MSP. Ticket counters for van and limousine services are located in the Transit Center on Level 1 of the Silver Ramp at Terminal 1. Advance reservations are highly recommended for out-of-town service. Please contact the individual companies directly for rates, routes and other information. <a href="https://www.mspairport.com/directions/ground-transportation/van-and-shuttle-services">Visit this page for more information</a> and to reserve your transportation to MSP.</p> <h4>Get to your Destination Safely</h4> <p>MSP works closely with its ground transportation partners to ensure safe travel to and from the airport. Before you go, follow these travel tips to get to your destination safely:</p> <p> </p> <ul> <li><strong>Rideshare</strong> <ul> <li>Remain on the sidewalk until your vehicle comes to a complete stop</li> <li>Always confirm the license plate</li> <li>Have the driver say your name before getting in</li> </ul> </li> <li><strong>Taxi/Shuttle/Bus</strong> <ul> <li>Keep belongings secure and close</li> <li>Share the details of your trip with a friend</li> <li>Use navigation apps to follow along and ensure you are heading in the right direction</li> </ul> </li> <li><strong>Car Rental</strong> <ul> <li>Thoroughly inspect and familiarize yourself with the vehicle before you get behind the wheel</li> <li>Plan your route and program your navigation</li> </ul> </li> <li><strong>Parking</strong> <ul> <li>Take note of where you parked, including the level and section</li> <li>Ensure your vehicle is locked and remove all valuables</li> <li>Call 612-726-5577 to request an escort from the Airport Police Department</li> </ul> </li> </ul></div> </div> <div class="faq__item js-collapse"> <div class="faq__question js-collapse-trigger">Accessibility </div> <div class="faq__answer js-collapse-target"><h4>Thinking Forward. Rising Above.</h4> <p>We are on a mission to become the most accessible airport in the world. Our goal is to anticipate the needs of all travelers to make a trip go more smoothly. We offer many specialized programs and accessibility services – everything from visual paging to spacious restrooms to virtual vision assistance. </p> <p><a href="https://www.mspairport.com/airport/accessibility">Learn more about Accessibility at MSP. </a></p> <p>We are committed to providing equitable access. If you have additional questions, please reach out to your airline or our <a href="https://www.mspairport.com/contact-us">Customer Communications Office.</a><a href="https://www.mspairport.com/airport/service-amenities/assistance-and-information"> </a></p> <p><a href="https://www.mspairport.com/sites/default/files/2022-06/ADA_policy_statement_2022.pdf">ADA Policy and Complaint Procedure</a></p> <p><a href="https://www.mspairport.com/airport/accessibility/accessibility-faqs">Accessibility FAQs</a></p></div> </div> </div> </div> </div> </div> </div> </div> <div class="page-content__content-grid"> <div class="page-content-grid"> <div class="page-content-grid__item page-content-grid__item--six"> <div class="field field--name-field-content-grid-content field--type-entity-reference-revisions field--label-hidden field-content-grid-content"> <div class="paragraph paragraph--type--freeform-content freeform-content"> <div class="field field--name-field-freeform-content field--type-text-long field--label-hidden field-freeform-content"><div alt="Travel Confidently MSP Cleanliness " data-embed-button="media_browser" data-entity-embed-display="view_mode:media.embedded" data-entity-embed-display-settings="[]" data-entity-type="media" data-entity-uuid="9e67d105-c142-46d6-a5fd-e245d931b26c" data-langcode="en" class="align-center embedded-entity"><article> <div class="field field--name-image field--type-image field--label-hidden image"> <img loading="lazy" src="/sites/default/files/styles/full_width_image_1120px_/public/safe.png?itok=eUyfONlu" width="615" height="234" alt="Travel Confidently MSP Cleanliness " typeof="foaf:Image"> </div> </article> </div> </div> </div> </div> </div> <div class="page-content-grid__item page-content-grid__item--six"> <div class="field field--name-field-content-grid-content field--type-entity-reference-revisions field--label-hidden field-content-grid-content"> <div class="page-content__question-answer-list"> <div class="faq"> <div class="faq__item js-collapse"> <div class="faq__question js-collapse-trigger">Security Checkpoints</div> <div class="faq__answer js-collapse-target"><p>Our website has real-time <a href="https://www.mspairport.com/airport/security-screening/security-wait-times">security wait times</a> and additional information to ensure a safe and efficient journey through security. Please arrive at MSP two hours before domestic flights and three hours prior to international travel. This allows for enough time to check your bags, be screened, and arrive at your gate.</p> <p><a href="https://www.mspairport.com/airport/security-screening">Click here</a> for more information on security screening at MSP Airport.</p></div> </div> <div class="faq__item js-collapse"> <div class="faq__question js-collapse-trigger">COVID-19 Response</div> <div class="faq__answer js-collapse-target"><p>In the wake of the COVID-19 pandemic, we have <a href="https://www.mspairport.com/sites/default/files/2020-07/Travel-Confidently_MSP-PLAYBOOK.pdf">made a number of changes</a> to keep our travelers and employees safe throughout the entire airport experience. We have ramped <a href="https://www.mspairport.com/travel-confidently/msp-takes-steps-minimize-risk-covid-19-virus">up cleaning and disinfecting procedures</a> for all MSP touchpoints throughout Terminals 1 and 2. Our cleaning partner has established a formal COVID-19 response team and microbial remediation plan and is disinfecting touchpoints throughout public spaces. Focus areas include high-traffic restrooms, terminal seating, handrails, and food courts. In addition, we have placed hand sanitizers in many high-traffic locations throughout the terminals.</p> <p>We are in daily contact with our many partners – from airlines to the local CDC, the Minnesota Department of Health, the Minnesota Governor’s office, the Transportation Security Administration, and the U.S. Customs and Border Protection – to ensure MSP remains open and operating safely for the traveling public. Currently, facemasks are optional at MSP and we do not require proof of vaccination or a negative COVID-19 test to dine with us before or after your flight.</p> <h4>Travel Requirements</h4> <ul> <li> <p>Follow all requirements of transportation operators (such as airlines, cruise lines, buses) and any local requirements, including mask-wearing, proof of vaccination, or testing at your destination.</p> </li> <li> <p>Visit the <a href="https://www.cdc.gov/" target="_blank">CDC website</a> for more information on both international and domestic travel.</p> </li> </ul> <p> </p></div> </div> <div class="faq__item js-collapse"> <div class="faq__question js-collapse-trigger">Contactless Mobile Resources</div> <div class="faq__answer js-collapse-target"><h4>MSP RESERVE</h4> <p>MSP passengers may reserve a time at the TSA Security Checkpoint screening area through a new program called <a href="https://www.mspairport.com/msp-reserve" target="_blank">MSP RESERVE</a>. Participation in the MSP RESERVE program is optional and free for all passengers. The service puts passengers in control of their airport journey while providing the same high standard of security as all TSA lanes - all without a paid membership!</p> <h4>Prebooked Parking</h4> <p>Experience hassle-free travel and secure your parking spot at MSP with our convenient <a href="https://onlineparking.mspairport.com" target="_blank">prebook parking service</a>. Save time, skip the stress, and capture the best rates by prebooking in advance.</p> <div class="video-embed-field-provider-youtube video-embed-field-responsive-video"><iframe width="854" height="480" frameborder="0" allowfullscreen="allowfullscreen" src="https://www.youtube.com/embed/6bwRtqv1I2Q?autoplay=0&start=0&rel=0"title="Convenient Prebooked Parking at MSP"></iframe> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="page-content__content-grid"> <div class="page-content-grid"> <div class="page-content-grid__item page-content-grid__item--six"> <div class="field field--name-field-content-grid-content field--type-entity-reference-revisions field--label-hidden field-content-grid-content"> <div class="paragraph paragraph--type--freeform-content freeform-content"> <div class="field field--name-field-freeform-content field--type-text-long field--label-hidden field-freeform-content"><div alt="Travel Confidently MSP Mosaic Art" data-embed-button="media_browser" data-entity-embed-display="view_mode:media.embedded" data-entity-embed-display-settings="[]" data-entity-type="media" data-entity-uuid="cbe10771-0c0d-4104-a19c-dff375591b2e" data-langcode="en" class="align-center embedded-entity"><article> <div class="field field--name-image field--type-image field--label-hidden image"> <img loading="lazy" src="/sites/default/files/styles/full_width_image_1120px_/public/inspired.png?itok=ZAg7kXL0" width="615" height="234" alt="Travel Confidently MSP Mosaic Art" typeof="foaf:Image"> </div> </article> </div> </div> </div> </div> </div> <div class="page-content-grid__item page-content-grid__item--six"> <div class="field field--name-field-content-grid-content field--type-entity-reference-revisions field--label-hidden field-content-grid-content"> <div class="page-content__question-answer-list"> <div class="faq"> <div class="faq__item js-collapse"> <div class="faq__question js-collapse-trigger">Arts & Culture</div> <div class="faq__answer js-collapse-target"><h4> </h4> <p>MSP Airport and its partner<a href="https://airportfoundation.org/">, <strong>Airport Foundation MSP</strong></a>, work art into the design of our terminals, providing our guests numerous opportunities for rich visual experiences.</p> <p>From mosaics that capture the natural beauty of the Upper Midwest, to visually stunning art installations that literally light up a room, you’ll find <a href="https://airportfoundation.org/about-us/artsmsp/"><strong>a breadth of artistry</strong></a> at MSP.</p> <p><a href="https://www.youtube.com/watch?v=pMMTsRCPfd8"><strong>The Aurora</strong></a> is an interactive art piece on two levels of Terminal 1 that greets you on the departures and arrivals level. Head down to arrivals to see and touch the “lakes” that allow guests to interact with the gleaming artwork overhead.</p> <p>You can also stop by the airport’s <a href="https://airportfoundation.org/about-us/artsmsp/see18/"><strong>film screening room</strong></a> near Gate C18 to relax while you watch short films and award-winning documentaries.</p> <h4> </h4></div> </div> <div class="faq__item js-collapse"> <div class="faq__question js-collapse-trigger">Minnesota Nice</div> <div class="faq__answer js-collapse-target"><p>You don’t have to look hard to find the Minnesota influences and flavors in our terminals.</p> <p>Whether you’re at the end of Concourse F, where you’ll find the popular <a href="https://www.mspairport.com/airport/eat-shop-relax/hi-lo-diner">Hi-Lo Diner,</a> or visiting the <a href="https://www.mspairport.com/airport/eat-shop-relax/blue-door-pub"><strong>Blue Door Pub</strong></a> on Concourse A – with its tasty Blucy Burger -- excellent local dining options await.</p> <p><a href="https://www.mspairport.com/airport/eat-shop-relax/stone-arch"><strong>Stone Arch</strong></a> bar and restaurant at the south end of Terminal 1’s mall provides a mouth-watering list of Minnesota brew pub favorites, and a wide-ranging menu. Down Concourse E you’ll also find <a href="https://www.mspairport.com/airport/eat-shop-relax/lolo-american-kitchen"><strong>LoLo American Kitchen</strong></a>, known for its craft cocktails and local food and refreshments.</p> <p>Need a locally themed gift? Step across the mall to <a href="https://www.mspairport.com/airport/eat-shop-relax/prince"><strong>the Prince store</strong></a>, featuring unique gifts inspired by the life and music of the well-known Minnesota musician. Or stop by <a href="https://www.mspairport.com/airport/eat-shop-relax/minnesota-state-nice"><strong>Minnesota State of Nice</strong></a> on the mall for gifts from local artisans.</p> <p>Remember that several of the dining options at MSP offer great views of the airfield, including the food court in Terminal 1 and the <a href="https://www.mspairport.com/airport/eat-shop-relax/minnesota-wild-bar-and-restaurant"><strong>Minnesota Wild Bar and Restaurant</strong></a> at Terminal 2.</p></div> </div> <div class="faq__item js-collapse"> <div class="faq__question js-collapse-trigger">Animal Ambassadors</div> <div class="faq__answer js-collapse-target"><p>A trip through MSP hardly feels complete without greeting one of our <a href="https://airportfoundation.org/about-us/volunteer-programs/msp-animal-ambassadors-and-animal-ambassador-helpers/"><strong>animal ambassadors</strong></a>. The Airport Foundation MSP coordinates the program that brings in registered therapy dogs (and one cat), along with their handlers, to ease travelers’ minds and make the minutes before your flight melt away.</p> <p>Watch for the animal ambassadors on the mall at Terminal 1 and be sure to say hello.</p></div> </div> </div> </div> </div> </div> </div> </div> <div class="paragraph paragraph--type--freeform-content freeform-content"> <div class="field field--name-field-freeform-content field--type-text-long field--label-hidden field-freeform-content"><hr> <p> </p></div> </div> <div class="page-content__content-grid"> <div class="page-content-grid"> <div class="page-content-grid__item page-content-grid__item--three"> <div class="field field--name-field-content-grid-content field--type-entity-reference-revisions field--label-hidden field-content-grid-content"> <div class="paragraph paragraph--type--freeform-content freeform-content"> <div class="field field--name-field-freeform-content field--type-text-long field--label-hidden field-freeform-content"><div alt="msp volunteer" data-embed-button="media_browser" data-entity-embed-display="view_mode:media.embedded" data-entity-embed-display-settings="[]" data-entity-type="media" data-entity-uuid="d20a4ec3-5d45-4ecd-9422-08cd0a3bdf56" data-langcode="en" class="embedded-entity"><article> <div class="field field--name-image field--type-image field--label-hidden image"> <img loading="lazy" src="/sites/default/files/styles/full_width_image_1120px_/public/travelers_assistance_ii.jpg?itok=Ma5m84zO" width="1120" height="1683" alt="msp volunteer" typeof="foaf:Image"> </div> </article> </div> </div> </div> </div> </div> <div class="page-content-grid__item page-content-grid__item--nine"> <div class="field field--name-field-content-grid-content field--type-entity-reference-revisions field--label-hidden field-content-grid-content"> <div class="paragraph paragraph--type--freeform-content freeform-content"> <div class="field field--name-field-freeform-content field--type-text-long field--label-hidden field-freeform-content"><h4>Travelers Assistance Program</h4> <p>Travelers Assistance, a program of the non-profit organization <a href="https://airportfoundation.org/">Airport Foundation MSP</a>, is one of the airport's most visible resources for travelers and airport visitors. Below is a list of services provided by Travelers Assistance, designed to help you travel with confidence.</p> <ul> <li><a href="https://www.youtube.com/watch?v=YYPmloysTCQ&t=1s">Information booths</a> throughout the terminals are staffed by hundreds of volunteers dedicated to providing quality information and services to thousands of travelers every day. In addition to providing airport, airline, and tourism information, the information booths offer: <ul> <li>American Sign Language interpreting services.</li> <li>Interpreter services for international travelers.</li> <li>Special help for individuals who are elderly or disabled.</li> <li>Infant supplies in times of emergency.</li> </ul> </li> <li>Go Guides: our qualified volunteers go mobile to assist airport travelers. You will recognize them by their vibrant green vests with the “Need Help?” emblem on the back!</li> <li><a href="https://airportfoundation.org/about-us/volunteer-programs/meet-and-assist/">Meet and Assist</a>: we offer personalized 1:1 assistance for travelers with special needs who need help getting around the airport or during a connection.</li> </ul></div> </div> </div> </div> </div> </div> <div class="paragraph paragraph--type--freeform-content freeform-content"> <div class="field field--name-field-freeform-content field--type-text-long field--label-hidden field-freeform-content"><h4>Need Additional Help?</h4> <p>Have questions or need additional assistance? Travel confidently knowing that you can use this list of services and resources below to help you plan and navigate your journey through MSP.</p> <ul> <li>Contact our Passenger Engagement Office at 612-726-5555 or pick up an airport assistance phone located throughout both terminals. Live agents are ready to serve you from 8 a.m. to 10 p.m.</li> <li>Visit an information booth, located throughout the terminals. There is also an information desk on Level T at Terminal 1, staffed seven days a week, 6 a.m. – midnight.</li> <li>Digital directories at both terminals are also a good option for retrieving information.</li> <li>Check out our <a href="https://maps.mspairport.com/">interactive map</a>, providing contactless information and directions.</li> <li>Printed materials are also available at the directory kiosks.</li> </ul></div> </div> </div> </div>  <div class="links"> </div>  </article>  </div> </div> </main> <footer class="footer"> <div class="container"> <div class="footer__content"> <div class="footer__contact-terminal-1"> <h2>Terminal 1</h2> <div data-quickedit-entity-id="block_content/1"> <div class="field field--name-body field--type-text-with-summary field--label-hidden body"><p><a href="https://www.google.com/maps/place/MSP+-+Terminal+1+Lindbergh+-+General+Parking/@44.8824673,-93.2114757,17z/data=!3m1!4b1!4m5!3m4!1s0x87f6292dbd52f917:0x5c96e0484e6fe2c7!8m2!3d44.8824673!4d-93.209287" 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