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Engineered for your enterprise. </div> </div> </div></div> </div> </div>  <div class='cols-wrapper loading'> <div class='col-main-wrapper'> <div class='col-main'> <div class='section' id='main'><div class='widget Blog' data-version='1' id='Blog1'> <div class='post' data-id='7952113052613569304' itemscope='' itemtype='http://schema.org/BlogPosting'> <h2 class='title' itemprop='name'> <a href='https://cloud.googleblog.com/2014/06/hayneedle-takes-pain-out-of-buying.html' itemprop='url' title='Hayneedle takes the pain out of buying furniture online with the Google Search Appliance'> Hayneedle takes the pain out of buying furniture online with the Google Search Appliance </a> </h2> <div class='post-header'> <div class='published'> <span class='publishdate' itemprop='datePublished'> Thursday, June 12, 2014 </span> </div> </div> <div class='post-body'> <div class='post-content' itemprop='articleBody'> <script type='text/template'> <div dir="ltr" style="text-align: left;" trbidi="on"><span class="byline-author">Posted by David Markle, Director of Retail Experience, Hayneedle</span> <br /><br /><i><b>Editor's note:</b> Today’s guest blogger is David Markle, Director of Retail Experience for <a href="http://www.hayneedle.com/" target="_blank">Hayneedle</a>, an online retailer of home furnishings. See what other organizations that use Google Search Appliance <a href="//www.google.com/enterprise/search/customers/" target="_blank">have to say</a>.</i> <br /><br /><a href="http://hayneedle.com/">Hayneedle.com</a> offers millions of home products, requiring a robust shopping experience to help customers discover exactly what they're looking for. The name "hayneedle" contains the seed of a promise – a perfect find for each customer's unique needs and tastes. To that end, Hayneedle has embarked on a process of continuous improvement of our site's discovery tools, including the addition of a much better search solution, powered by Google Search Appliance. <br /><br />Our previous search solutions couldn't handle the large amount of content indexing and diversity of search queries that <a href="http://hayneedle.com/">hayneedle.com</a> customers entered. Performance lagged, and the search results weren't highly relevant. Our customers demanded better, and we set out to fix the situation.<br /><br />We considered every possible search provider in the market, grading them on a list of more than 100 features with a focus on performance and search relevancy. We evaluated each for its potential to provide us a scalable solution that could grow with our business. Google Search Appliance emerged as the leader in the areas that mattered most to our customers and clearly offered the best return on investment. <br /><br />Since we began using Google Search, <a href="http://hayneedle.com/">hayneedle.com</a> has seen revenue per search increase by more than 20%. In addition, the conversion rate for shoppers who use search has increased by 12%, and the average order value for shoppers who use search has gone up 5%. Google is the perfect partner as we seek to continually improve our retail search solution and help our customers find the perfect products for their home.</div> </script> <noscript> <div dir="ltr" style="text-align: left;" trbidi="on"><span class="byline-author">Posted by David Markle, Director of Retail Experience, Hayneedle</span> <br /><br /><i><b>Editor's note:</b> Today’s guest blogger is David Markle, Director of Retail Experience for <a href="http://www.hayneedle.com/" target="_blank">Hayneedle</a>, an online retailer of home furnishings. See what other organizations that use Google Search Appliance <a href="//www.google.com/enterprise/search/customers/" target="_blank">have to say</a>.</i> <br /><br /><a href="http://hayneedle.com/">Hayneedle.com</a> offers millions of home products, requiring a robust shopping experience to help customers discover exactly what they're looking for. The name "hayneedle" contains the seed of a promise – a perfect find for each customer's unique needs and tastes. To that end, Hayneedle has embarked on a process of continuous improvement of our site's discovery tools, including the addition of a much better search solution, powered by Google Search Appliance. <br /><br />Our previous search solutions couldn't handle the large amount of content indexing and diversity of search queries that <a href="http://hayneedle.com/">hayneedle.com</a> customers entered. Performance lagged, and the search results weren't highly relevant. Our customers demanded better, and we set out to fix the situation.<br /><br />We considered every possible search provider in the market, grading them on a list of more than 100 features with a focus on performance and search relevancy. We evaluated each for its potential to provide us a scalable solution that could grow with our business. Google Search Appliance emerged as the leader in the areas that mattered most to our customers and clearly offered the best return on investment. <br /><br />Since we began using Google Search, <a href="http://hayneedle.com/">hayneedle.com</a> has seen revenue per search increase by more than 20%. In addition, the conversion rate for shoppers who use search has increased by 12%, and the average order value for shoppers who use search has gone up 5%. Google is the perfect partner as we seek to continually improve our retail search solution and help our customers find the perfect products for their home.</div> </noscript> </div> </div> <div class='share'> <span class='gplus-share social-wrapper' data-href='https://plus.google.com/share?url=https://cloud.googleblog.com/2014/06/hayneedle-takes-pain-out-of-buying.html'> <img alt='Share on Google+' height='24' src='https://www.gstatic.com/images/branding/google_plus/2x/ic_w_post_gplus_black_24dp.png' width='24'/> </span> <span class='twitter-custom social-wrapper' data-href='http://twitter.com/share?text=Official Google Cloud Blog:Hayneedle takes the pain out of buying furniture online with the Google Search Appliance&url=https://cloud.googleblog.com/2014/06/hayneedle-takes-pain-out-of-buying.html&via=gsuite'> <img alt='Share on Twitter' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_twitter_black_24dp.png' width='24'/> </span> <span class='fb-custom social-wrapper' data-href='https://www.facebook.com/sharer.php?u=https://cloud.googleblog.com/2014/06/hayneedle-takes-pain-out-of-buying.html'> <img alt='Share on Facebook' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_facebook_black_24dp.png' width='24'/> </span> </div> <div class='comment-container'> <i class='comment-img material-icons'>  </i> <span class='cmt_count_iframe_holder' data-count='8' data-onclick='' data-post-url='https://cloud.googleblog.com/2014/06/hayneedle-takes-pain-out-of-buying.html' data-url='https://cloud.googleblog.com/2014/06/hayneedle-takes-pain-out-of-buying.html' style='color: #4184F3;'></span> </div> <div class='post-footer'> <div class='cmt_iframe_holder' data-href='https://cloud.googleblog.com/2014/06/hayneedle-takes-pain-out-of-buying.html' data-viewtype='FILTERED_POSTMOD'></div> <a href='https://plus.google.com/112374322230920073195' rel='author' style='display:none;'> Google </a> <div class='label-footer'> <span class='labels-caption'> Labels: </span> <span class='labels'> <a class='label' href='https://cloud.googleblog.com/search/label/customer%20love' rel='tag'> customer love </a> , <a class='label' href='https://cloud.googleblog.com/search/label/Gone%20Google' rel='tag'> Gone Google </a> , <a class='label' href='https://cloud.googleblog.com/search/label/Google%20Enterprise%20Search' rel='tag'> Google Enterprise Search </a> , <a class='label' href='https://cloud.googleblog.com/search/label/Google%20Search%20Appliance' rel='tag'> Google Search Appliance </a> , <a class='label' href='https://cloud.googleblog.com/search/label/GSA' rel='tag'> GSA </a> </span> </div> </div> </div> <div class='post' data-id='537071992334417446' itemscope='' itemtype='http://schema.org/BlogPosting'> <h2 class='title' itemprop='name'> <a href='https://cloud.googleblog.com/2014/06/major-turkish-bank-yap-kredi-makes.html' itemprop='url' title='Major Turkish bank Yapı Kredi makes search the focus with the GSA'> Major Turkish bank Yapı Kredi makes search the focus with the GSA </a> </h2> <div class='post-header'> <div class='published'> <span class='publishdate' itemprop='datePublished'> Wednesday, June 4, 2014 </span> </div> </div> <div class='post-body'> <div class='post-content' itemprop='articleBody'> <script type='text/template'> <div dir="ltr" style="text-align: left;" trbidi="on"><span class="byline-author">Posted by Yakup Dogan, Assistant General Manager for Alternative Distribution Channels, Yapı Kredi</span> <br /><br /><i><b>Editor's note:</b> Today’s guest blogger is Yakup Dogan, Assistant General Manager in charge of Alternative Distribution Channels at <a href="http://www.yapikredi.com.tr/default.aspx">Yapı Kredi,</a> one of the largest retail banks and the largest credit card issuing bank in Turkey. View their <a href="http://services.google.com/fh/files/blogs/yapi_kredi_casestudy_210523_2.pdf">case study</a> to learn more and see what other organizations that have gone Google <a href="//www.google.com/enterprise/apps/business/customers.html?utm_campaign=entblog&utm_source=YapiKredi06042014&utm_medium=blog">have to say</a>.</i> <br /><br />For me, one of the best things about working at Yapi Kredi is the genuine desire to make the banking experience as simple and enjoyable as possible for our customers. With this in mind, my team and I recently undertook a major re-design project to help improve the customer experience for the three million unique monthly visitors to our <a href="http://www.yapikredi.com.tr/default.aspx">website</a>. <br /><br />And it was a big re-design. We literally got rid of everything on the site apart from a search bar. No confusing menus. No clutter. Visitors to the site can type what they need into the search bar and get directed straight to the answer. It is easy to use and we have had fantastic feedback from our customers. Not only has the number of daily site searches increased by 1000%, but users are spending an extra 30 seconds on average on the site. <br /><br />Most importantly of all, the shift to the new site has made a genuine business impact. We’ve seen a 134% increase in loan applications since we re-designed the site and I attribute this to how easy it is to navigate around and use the site.<br /><br /><iframe allowfullscreen="" frameborder="0" height="360" src="//www.youtube.com/embed/-pIL_yLbtmk?list=UUnAFL68slzVjJkOiNHweojQ" width="640"></iframe><br /><br />It’s safe to say we couldn’t have done any of this without the GSA. It offered advanced relevancy, ease of use, familiarity and lower TCO. Data security is very important to us and the GSA’s ability to integrate all of the domain’s security features was crucial.<br /><br />Despite the enormous growth in use of the site, thanks to the GSA the number of admin staff I need to allocate to search remains the same. And because the volume of searches is now so much higher, we can better understand what customers need and are looking for the most. This, combined with web analytics, opens up a high level of insight into our customer’s expectations, frustrations and needs.<br /><br />This enhanced visibility also enables us to better target our promotion of products to the right people at the right time during their visit, and increase sales. I firmly believe we’ve set a new standard for a simple, effective website experience in the financial sector. </div> </script> <noscript> <div dir="ltr" style="text-align: left;" trbidi="on"><span class="byline-author">Posted by Yakup Dogan, Assistant General Manager for Alternative Distribution Channels, Yapı Kredi</span> <br /><br /><i><b>Editor's note:</b> Today’s guest blogger is Yakup Dogan, Assistant General Manager in charge of Alternative Distribution Channels at <a href="http://www.yapikredi.com.tr/default.aspx">Yapı Kredi,</a> one of the largest retail banks and the largest credit card issuing bank in Turkey. View their <a href="http://services.google.com/fh/files/blogs/yapi_kredi_casestudy_210523_2.pdf">case study</a> to learn more and see what other organizations that have gone Google <a href="//www.google.com/enterprise/apps/business/customers.html?utm_campaign=entblog&utm_source=YapiKredi06042014&utm_medium=blog">have to say</a>.</i> <br /><br />For me, one of the best things about working at Yapi Kredi is the genuine desire to make the banking experience as simple and enjoyable as possible for our customers. With this in mind, my team and I recently undertook a major re-design project to help improve the customer experience for the three million unique monthly visitors to our <a href="http://www.yapikredi.com.tr/default.aspx">website</a>. <br /><br />And it was a big re-design. We literally got rid of everything on the site apart from a search bar. No confusing menus. No clutter. Visitors to the site can type what they need into the search bar and get directed straight to the answer. It is easy to use and we have had fantastic feedback from our customers. Not only has the number of daily site searches increased by 1000%, but users are spending an extra 30 seconds on average on the site. <br /><br />Most importantly of all, the shift to the new site has made a genuine business impact. We’ve seen a 134% increase in loan applications since we re-designed the site and I attribute this to how easy it is to navigate around and use the site.<br /><br /><iframe allowfullscreen="" frameborder="0" height="360" src="//www.youtube.com/embed/-pIL_yLbtmk?list=UUnAFL68slzVjJkOiNHweojQ" width="640"></iframe><br /><br />It’s safe to say we couldn’t have done any of this without the GSA. It offered advanced relevancy, ease of use, familiarity and lower TCO. Data security is very important to us and the GSA’s ability to integrate all of the domain’s security features was crucial.<br /><br />Despite the enormous growth in use of the site, thanks to the GSA the number of admin staff I need to allocate to search remains the same. And because the volume of searches is now so much higher, we can better understand what customers need and are looking for the most. This, combined with web analytics, opens up a high level of insight into our customer’s expectations, frustrations and needs.<br /><br />This enhanced visibility also enables us to better target our promotion of products to the right people at the right time during their visit, and increase sales. I firmly believe we’ve set a new standard for a simple, effective website experience in the financial sector. </div> </noscript> </div> </div> <div class='share'> <span class='gplus-share social-wrapper' data-href='https://plus.google.com/share?url=https://cloud.googleblog.com/2014/06/major-turkish-bank-yap-kredi-makes.html'> <img alt='Share on Google+' height='24' src='https://www.gstatic.com/images/branding/google_plus/2x/ic_w_post_gplus_black_24dp.png' width='24'/> </span> <span class='twitter-custom social-wrapper' data-href='http://twitter.com/share?text=Official Google Cloud Blog:Major Turkish bank Yapı Kredi makes search the focus with the GSA&url=https://cloud.googleblog.com/2014/06/major-turkish-bank-yap-kredi-makes.html&via=gsuite'> <img alt='Share on Twitter' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_twitter_black_24dp.png' width='24'/> </span> <span class='fb-custom social-wrapper' data-href='https://www.facebook.com/sharer.php?u=https://cloud.googleblog.com/2014/06/major-turkish-bank-yap-kredi-makes.html'> <img alt='Share on Facebook' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_facebook_black_24dp.png' width='24'/> </span> </div> <div class='comment-container'> <i class='comment-img material-icons'>  </i> <span class='cmt_count_iframe_holder' data-count='2' data-onclick='' data-post-url='https://cloud.googleblog.com/2014/06/major-turkish-bank-yap-kredi-makes.html' data-url='https://cloud.googleblog.com/2014/06/major-turkish-bank-yap-kredi-makes.html' style='color: #4184F3;'></span> </div> <div class='post-footer'> <div class='cmt_iframe_holder' data-href='https://cloud.googleblog.com/2014/06/major-turkish-bank-yap-kredi-makes.html' data-viewtype='FILTERED_POSTMOD'></div> <a href='https://plus.google.com/112374322230920073195' rel='author' style='display:none;'> Google </a> <div class='label-footer'> <span class='labels-caption'> Labels: </span> <span class='labels'> <a class='label' href='https://cloud.googleblog.com/search/label/customer%20love' rel='tag'> customer love </a> , <a class='label' href='https://cloud.googleblog.com/search/label/Gone%20Google' rel='tag'> Gone Google </a> , <a class='label' href='https://cloud.googleblog.com/search/label/Google%20Enterprise%20Search' rel='tag'> Google Enterprise Search </a> , <a class='label' href='https://cloud.googleblog.com/search/label/Google%20Search%20Appliance' rel='tag'> Google Search Appliance </a> , <a class='label' href='https://cloud.googleblog.com/search/label/GSA' rel='tag'> GSA </a> </span> </div> </div> </div> <div class='post' data-id='7338987681226133449' itemscope='' itemtype='http://schema.org/BlogPosting'> <h2 class='title' itemprop='name'> <a href='https://cloud.googleblog.com/2014/05/the-wasserstrom-company-gets-restaurant.html' itemprop='url' title='The Wasserstrom Company gets restaurant supplies into customer hands faster with Google Search Appliance '> The Wasserstrom Company gets restaurant supplies into customer hands faster with Google Search Appliance </a> </h2> <div class='post-header'> <div class='published'> <span class='publishdate' itemprop='datePublished'> Wednesday, May 28, 2014 </span> </div> </div> <div class='post-body'> <div class='post-content' itemprop='articleBody'> <script type='text/template'> <div dir="ltr" style="text-align: left;" trbidi="on"><span class="byline-author">Posted by Dale Edman, Vice President of E-Commerce and Online Marketing, The Wasserstrom Company<br /></span> <br /><i><b>Revised Editor's note:</b> Today’s guest blogger is Dale Edman, Vice President of E-Commerce and Online Marketing for <a href="http://www.wasserstrom.com/">The Wasserstrom Company</a>, a supplier and distributor of restaurant and food service supplies based in Columbus, Ohio. Due to a misprint, the Search speed improved for businesses and consumers, with results delivered in 300 milliseconds not .003 seconds. See what other organizations that use Google Search Appliance <a href="//www.google.com/enterprise/search/customers/">have to say</a>.</i><br /><i><br /></i> When our customers in the restaurant and foodservice industries visit our website, they don’t have time for leisurely browsing – they know what they need and they want to find it fast. The same goes for consumers who don’t want to waste time hunting for that perfect cast-iron skillet or chef’s knife from among our 100,000 products. Search results on our website used to take as long as 10 seconds to show up, which was frustrating for shoppers and would drive them away. We needed to bring speed to our search, as well as more user-friendly ways to promote our products in our search tools without calling in IT help. We knew we had to go Google. It made sense to choose the people who know search the best.<br /><br />One of the things slowing searches down was the way our IBM search product managed our customized catalogues, which is how our business customers shop for their own hand-picked products. Even if a catalogue contained only a couple of hundred products, every search request looked for matches within the entire product database – an unnecessary process that created delays. <br /><br />For both the business and consumer sides of the business, we chose the Google Search Appliance (GSA), an improved search product targeted at online retailers like us. We also used the Searchandiser, a third party tool powered by the GSA, that gave us more control over how we promote products in search pages – for example, we can add synonyms and refinements that help customers search more accurately.<br /><br />Search speed improved for businesses and consumers, with results delivered in 300 milliseconds instead of 10 seconds. The GSA searches only the products within a business customer’s catalogue, which means results turn around faster. In the near future, we’ll use GSA to add even more custom touches to business customers’ catalogues – like detailed descriptions of products, and special search landing pages built around brands or product types. With the GSA, our customers find what they need faster, which means less time spent searching and more time for making their kitchens run smoothly.</div> </script> <noscript> <div dir="ltr" style="text-align: left;" trbidi="on"><span class="byline-author">Posted by Dale Edman, Vice President of E-Commerce and Online Marketing, The Wasserstrom Company<br /></span> <br /><i><b>Revised Editor's note:</b> Today’s guest blogger is Dale Edman, Vice President of E-Commerce and Online Marketing for <a href="http://www.wasserstrom.com/">The Wasserstrom Company</a>, a supplier and distributor of restaurant and food service supplies based in Columbus, Ohio. Due to a misprint, the Search speed improved for businesses and consumers, with results delivered in 300 milliseconds not .003 seconds. See what other organizations that use Google Search Appliance <a href="//www.google.com/enterprise/search/customers/">have to say</a>.</i><br /><i><br /></i> When our customers in the restaurant and foodservice industries visit our website, they don’t have time for leisurely browsing – they know what they need and they want to find it fast. The same goes for consumers who don’t want to waste time hunting for that perfect cast-iron skillet or chef’s knife from among our 100,000 products. Search results on our website used to take as long as 10 seconds to show up, which was frustrating for shoppers and would drive them away. We needed to bring speed to our search, as well as more user-friendly ways to promote our products in our search tools without calling in IT help. We knew we had to go Google. It made sense to choose the people who know search the best.<br /><br />One of the things slowing searches down was the way our IBM search product managed our customized catalogues, which is how our business customers shop for their own hand-picked products. Even if a catalogue contained only a couple of hundred products, every search request looked for matches within the entire product database – an unnecessary process that created delays. <br /><br />For both the business and consumer sides of the business, we chose the Google Search Appliance (GSA), an improved search product targeted at online retailers like us. We also used the Searchandiser, a third party tool powered by the GSA, that gave us more control over how we promote products in search pages – for example, we can add synonyms and refinements that help customers search more accurately.<br /><br />Search speed improved for businesses and consumers, with results delivered in 300 milliseconds instead of 10 seconds. The GSA searches only the products within a business customer’s catalogue, which means results turn around faster. In the near future, we’ll use GSA to add even more custom touches to business customers’ catalogues – like detailed descriptions of products, and special search landing pages built around brands or product types. With the GSA, our customers find what they need faster, which means less time spent searching and more time for making their kitchens run smoothly.</div> </noscript> </div> </div> <div class='share'> <span class='gplus-share social-wrapper' data-href='https://plus.google.com/share?url=https://cloud.googleblog.com/2014/05/the-wasserstrom-company-gets-restaurant.html'> <img alt='Share on Google+' height='24' src='https://www.gstatic.com/images/branding/google_plus/2x/ic_w_post_gplus_black_24dp.png' width='24'/> </span> <span class='twitter-custom social-wrapper' data-href='http://twitter.com/share?text=Official Google Cloud Blog:The Wasserstrom Company gets restaurant supplies into customer hands faster with Google Search Appliance &url=https://cloud.googleblog.com/2014/05/the-wasserstrom-company-gets-restaurant.html&via=gsuite'> <img alt='Share on Twitter' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_twitter_black_24dp.png' width='24'/> </span> <span class='fb-custom social-wrapper' data-href='https://www.facebook.com/sharer.php?u=https://cloud.googleblog.com/2014/05/the-wasserstrom-company-gets-restaurant.html'> <img alt='Share on Facebook' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_facebook_black_24dp.png' width='24'/> </span> </div> <div class='comment-container'> <i class='comment-img material-icons'>  </i> <span class='cmt_count_iframe_holder' data-count='0' data-onclick='' data-post-url='https://cloud.googleblog.com/2014/05/the-wasserstrom-company-gets-restaurant.html' data-url='https://cloud.googleblog.com/2014/05/the-wasserstrom-company-gets-restaurant.html' style='color: #4184F3;'></span> </div> <div class='post-footer'> <div class='cmt_iframe_holder' data-href='https://cloud.googleblog.com/2014/05/the-wasserstrom-company-gets-restaurant.html' data-viewtype='FILTERED_POSTMOD'></div> <a href='https://plus.google.com/112374322230920073195' rel='author' style='display:none;'> Google </a> <div class='label-footer'> <span class='labels-caption'> Labels: </span> <span class='labels'> <a class='label' href='https://cloud.googleblog.com/search/label/customer%20love' rel='tag'> customer love </a> , <a class='label' href='https://cloud.googleblog.com/search/label/Gone%20Google' rel='tag'> Gone Google </a> , <a class='label' href='https://cloud.googleblog.com/search/label/Google%20Search%20Appliance' rel='tag'> Google Search Appliance </a> , <a class='label' href='https://cloud.googleblog.com/search/label/GSA' rel='tag'> GSA </a> </span> </div> </div> </div> <div class='post' data-id='625264289808766312' itemscope='' itemtype='http://schema.org/BlogPosting'> <h2 class='title' itemprop='name'> <a href='https://cloud.googleblog.com/2014/02/google-search-appliance-gets-update.html' itemprop='url' title='Google Search Appliance gets an update with version 7.2'> Google Search Appliance gets an update with version 7.2 </a> </h2> <div class='post-header'> <div class='published'> <span class='publishdate' itemprop='datePublished'> Tuesday, February 11, 2014 </span> </div> </div> <div class='post-body'> <div class='post-content' itemprop='articleBody'> <script type='text/template'> <div dir="ltr" style="text-align: left;" trbidi="on"><span class="byline-author">Posted by Brent VerWeyst, Product Manager, Google Enterprise Search</span> <br /><br />Your company has a wealth of collective knowledge and data, but how quickly can employees or customers find the right information? <a href="//www.google.com/enterprise/search/products/gsa.html" target="_blank">Google Search Appliance</a> (GSA) gives businesses a simple way to search all their content, no matter where it lives or what format it’s in. Today we’re adding new capabilities to GSA with version 7.2, making it even easier to find documents, organize your data and let your team focus on what really matters: getting things done.<br /><div class="separator" style="clear: both; text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi9ebNxI16DwAG7-XTBc5GUQS65vXAWzPmc9B78bSZ_GUgM6vMojisDPSpnoDTu8X3EJD3XF4mc-CphuNLM8YJLgDfY5KxK-0XsWNs9pmdIVXsFPeJbY5jxEHobmMSTFo_iFkzUq8-IVHo/s1600/gsa_relevance_final.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="459" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi9ebNxI16DwAG7-XTBc5GUQS65vXAWzPmc9B78bSZ_GUgM6vMojisDPSpnoDTu8X3EJD3XF4mc-CphuNLM8YJLgDfY5KxK-0XsWNs9pmdIVXsFPeJbY5jxEHobmMSTFo_iFkzUq8-IVHo/s1600/gsa_relevance_final.png" width="640" /></a></div><br /><b>Entity management gets easier</b><br />GSA 7.0 introduced entity recognition, which helps businesses categorize unstructured content by extracting entities—attributes like date, author and product type—from documents. With GSA 7.2, you get a chance to test and tweak your entities before indexing begins. This helps ensure that the entities you choose and apply will work best for your organization’s needs.<br /><br /><b>Helping to make search more universal</b><br />Companies rely on GSA to make all their files discoverable from a single search box, no matter where they live. It does this with the help of components called connectors, which link GSA to various data sources and index their contents. In GSA 7.2, we’ve made the connector framework more scalable and flexible. Customers and partners can develop and improve custom connectors more easily, helping GSA become a truly universal information hub.<br /><br /><b>More search, less typing</b><br />Relevant results shouldn’t rely on exact queries—especially when you’re dealing with long product names or technical data. Say you’re searching for part number 3728. With GSA 7.2, instead of struggling to remember the exact part number, you can type in “part number 37” plus a wildcard character such as an * to execute the query. With wildcard search, you don’t have to memorize complicated terms to find what you need.<br /><br />In addition to these features, GSA 7.2 also introduces a redesigned admin console, improved language support and advanced sorting. To upgrade your GSA software, login to the <a href="https://www.google.com/url?q=https%3A%2F%2Fgoogle.secure.force.com%2F&sa=D&sntz=1&usg=AFQjCNFjHjQRi4FJjEc2uikRgCMl7k7BFA" target="_blank">Google Support Portal</a> and download the release beginning at 9:00 am PT today.<br /><br />To find out more about Google Search Appliance, click <a href="//www.google.com/enterprise/search" target="_blank">here</a>.</div> </script> <noscript> <div dir="ltr" style="text-align: left;" trbidi="on"><span class="byline-author">Posted by Brent VerWeyst, Product Manager, Google Enterprise Search</span> <br /><br />Your company has a wealth of collective knowledge and data, but how quickly can employees or customers find the right information? <a href="//www.google.com/enterprise/search/products/gsa.html" target="_blank">Google Search Appliance</a> (GSA) gives businesses a simple way to search all their content, no matter where it lives or what format it’s in. Today we’re adding new capabilities to GSA with version 7.2, making it even easier to find documents, organize your data and let your team focus on what really matters: getting things done.<br /><div class="separator" style="clear: both; text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi9ebNxI16DwAG7-XTBc5GUQS65vXAWzPmc9B78bSZ_GUgM6vMojisDPSpnoDTu8X3EJD3XF4mc-CphuNLM8YJLgDfY5KxK-0XsWNs9pmdIVXsFPeJbY5jxEHobmMSTFo_iFkzUq8-IVHo/s1600/gsa_relevance_final.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="459" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi9ebNxI16DwAG7-XTBc5GUQS65vXAWzPmc9B78bSZ_GUgM6vMojisDPSpnoDTu8X3EJD3XF4mc-CphuNLM8YJLgDfY5KxK-0XsWNs9pmdIVXsFPeJbY5jxEHobmMSTFo_iFkzUq8-IVHo/s1600/gsa_relevance_final.png" width="640" /></a></div><br /><b>Entity management gets easier</b><br />GSA 7.0 introduced entity recognition, which helps businesses categorize unstructured content by extracting entities—attributes like date, author and product type—from documents. With GSA 7.2, you get a chance to test and tweak your entities before indexing begins. This helps ensure that the entities you choose and apply will work best for your organization’s needs.<br /><br /><b>Helping to make search more universal</b><br />Companies rely on GSA to make all their files discoverable from a single search box, no matter where they live. It does this with the help of components called connectors, which link GSA to various data sources and index their contents. In GSA 7.2, we’ve made the connector framework more scalable and flexible. Customers and partners can develop and improve custom connectors more easily, helping GSA become a truly universal information hub.<br /><br /><b>More search, less typing</b><br />Relevant results shouldn’t rely on exact queries—especially when you’re dealing with long product names or technical data. Say you’re searching for part number 3728. With GSA 7.2, instead of struggling to remember the exact part number, you can type in “part number 37” plus a wildcard character such as an * to execute the query. With wildcard search, you don’t have to memorize complicated terms to find what you need.<br /><br />In addition to these features, GSA 7.2 also introduces a redesigned admin console, improved language support and advanced sorting. To upgrade your GSA software, login to the <a href="https://www.google.com/url?q=https%3A%2F%2Fgoogle.secure.force.com%2F&sa=D&sntz=1&usg=AFQjCNFjHjQRi4FJjEc2uikRgCMl7k7BFA" target="_blank">Google Support Portal</a> and download the release beginning at 9:00 am PT today.<br /><br />To find out more about Google Search Appliance, click <a href="//www.google.com/enterprise/search" target="_blank">here</a>.</div> </noscript> </div> </div> <div class='share'> <span class='gplus-share social-wrapper' data-href='https://plus.google.com/share?url=https://cloud.googleblog.com/2014/02/google-search-appliance-gets-update.html'> <img alt='Share on Google+' height='24' src='https://www.gstatic.com/images/branding/google_plus/2x/ic_w_post_gplus_black_24dp.png' width='24'/> </span> <span class='twitter-custom social-wrapper' data-href='http://twitter.com/share?text=Official Google Cloud Blog:Google Search Appliance gets an update with version 7.2&url=https://cloud.googleblog.com/2014/02/google-search-appliance-gets-update.html&via=gsuite'> <img alt='Share on Twitter' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_twitter_black_24dp.png' width='24'/> </span> <span class='fb-custom social-wrapper' data-href='https://www.facebook.com/sharer.php?u=https://cloud.googleblog.com/2014/02/google-search-appliance-gets-update.html'> <img alt='Share on Facebook' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_facebook_black_24dp.png' width='24'/> </span> </div> <div class='comment-container'> <i class='comment-img material-icons'>  </i> <span class='cmt_count_iframe_holder' data-count='13' data-onclick='' data-post-url='https://cloud.googleblog.com/2014/02/google-search-appliance-gets-update.html' data-url='https://cloud.googleblog.com/2014/02/google-search-appliance-gets-update.html' style='color: #4184F3;'></span> </div> <div class='post-footer'> <div class='cmt_iframe_holder' data-href='https://cloud.googleblog.com/2014/02/google-search-appliance-gets-update.html' data-viewtype='FILTERED_POSTMOD'></div> <a href='https://plus.google.com/112374322230920073195' rel='author' style='display:none;'> Google </a> <div class='label-footer'> <span class='labels-caption'> Labels: </span> <span class='labels'> <a class='label' href='https://cloud.googleblog.com/search/label/Google%20Search%20Appliance' rel='tag'> Google Search Appliance </a> , <a class='label' href='https://cloud.googleblog.com/search/label/GSA' rel='tag'> GSA </a> , <a class='label' href='https://cloud.googleblog.com/search/label/Updates' rel='tag'> Updates </a> </span> </div> </div> </div> <div class='post' data-id='8545003388265237542' itemscope='' itemtype='http://schema.org/BlogPosting'> <h2 class='title' itemprop='name'> <a href='https://cloud.googleblog.com/2013/10/google-apps-and-google-search-appliance.html' itemprop='url' title='Google Apps and Google Search Appliance help University College Dublin students and faculty stay informed'> Google Apps and Google Search Appliance help University College Dublin students and faculty stay informed </a> </h2> <div class='post-header'> <div class='published'> <span class='publishdate' itemprop='datePublished'> Tuesday, October 22, 2013 </span> </div> </div> <div class='post-body'> <div class='post-content' itemprop='articleBody'> <script type='text/template'> <div dir="ltr" style="text-align: left;" trbidi="on"><span class="byline-author">Posted by Brian Morrissey, Head of Web Services, IT Services department at University College Dublin</span> <br /><br /><i><b>Editor's note:</b> Today’s guest blogger is Brian Morrissey, Head of Web Services, IT Services at <a href="http://www.ucd.ie/" target="_blank">University College Dublin</a>, Ireland’s largest university. See what other organizations that have gone Google <a href="//www.google.com/enterprise/apps/business/customers.html?utm_campaign=entblog&utm_source=UCDublin10222013&utm_medium=blog" target="_blank">have to say</a>.</i> <br /><br />University College Dublin is the largest university in Ireland and one of Europe’s leading research universities. Founded in 1854, UCD has 6,000 staff and more than 30,000 students. Being able to get accurate information quickly, even when on the go, is important for faculty and students in a highly competitive learning environment. Google Apps and Google Search Appliance are helping us stay connected and informed. <br /><br />Before Google, we weren’t always able to respond to service issues quickly, particularly if they happened on the weekend when IT administrators were off work. Google’s tools make service issues less frequent and easier to manage when they occur. Because we don’t have all that hardware and software to manage, we can now focus our IT staff on bringing new services to the UCD community. These include collaborative and communications services such as Google Plus and Hangouts, together with improved services through UCD Connect and UCD Mobile.<br /><br />The ability to integrate Google Calendar and Drive with Gmail was another huge benefit for us. The big game changer for us is Google Calendar. We’re delivering class schedules and other events to students directly in their calendars, so they are easy to update and accessible via mobile devices. With 40,000 smartphones and tablets on the UCD network this is key to helping students make it to class on time.<br /><br />In addition to Google Apps, UCD is using Google Search Appliance to make all of its publicly available documents searchable through its website, and internal documents searchable by university staff on the intranet. More than 500,000 documents are in the index and people are conducting more than 60,000 searches per month. We’ve implemented numerous custom search display pages and targeted directory searches with specific keywords to make it easier for people to find what they are looking for. <br /><br />Google’s initial appeal was service availability, coupled with storage improvements, easy mobile access and cost savings. We’re saving about $330,000 a year that would have been spent on servers, maintenance, personnel and power to manage the previous email system, SunMail. Storage was a big concern for us before going Google. We had about eight terabytes of staff emails alone and were always worried that we’d run out of storage and have to buy more. Now, each person has seven times more storage for mail and concerns about exceeding quotas have disappeared. Through the use of Google Apps and Search Appliance, UCD now has a scalable solution for mail, collaboration and search which drives better communication, collaboration and information retrieval throughout our university. </div> </script> <noscript> <div dir="ltr" style="text-align: left;" trbidi="on"><span class="byline-author">Posted by Brian Morrissey, Head of Web Services, IT Services department at University College Dublin</span> <br /><br /><i><b>Editor's note:</b> Today’s guest blogger is Brian Morrissey, Head of Web Services, IT Services at <a href="http://www.ucd.ie/" target="_blank">University College Dublin</a>, Ireland’s largest university. See what other organizations that have gone Google <a href="//www.google.com/enterprise/apps/business/customers.html?utm_campaign=entblog&utm_source=UCDublin10222013&utm_medium=blog" target="_blank">have to say</a>.</i> <br /><br />University College Dublin is the largest university in Ireland and one of Europe’s leading research universities. Founded in 1854, UCD has 6,000 staff and more than 30,000 students. Being able to get accurate information quickly, even when on the go, is important for faculty and students in a highly competitive learning environment. Google Apps and Google Search Appliance are helping us stay connected and informed. <br /><br />Before Google, we weren’t always able to respond to service issues quickly, particularly if they happened on the weekend when IT administrators were off work. Google’s tools make service issues less frequent and easier to manage when they occur. Because we don’t have all that hardware and software to manage, we can now focus our IT staff on bringing new services to the UCD community. These include collaborative and communications services such as Google Plus and Hangouts, together with improved services through UCD Connect and UCD Mobile.<br /><br />The ability to integrate Google Calendar and Drive with Gmail was another huge benefit for us. The big game changer for us is Google Calendar. We’re delivering class schedules and other events to students directly in their calendars, so they are easy to update and accessible via mobile devices. With 40,000 smartphones and tablets on the UCD network this is key to helping students make it to class on time.<br /><br />In addition to Google Apps, UCD is using Google Search Appliance to make all of its publicly available documents searchable through its website, and internal documents searchable by university staff on the intranet. More than 500,000 documents are in the index and people are conducting more than 60,000 searches per month. We’ve implemented numerous custom search display pages and targeted directory searches with specific keywords to make it easier for people to find what they are looking for. <br /><br />Google’s initial appeal was service availability, coupled with storage improvements, easy mobile access and cost savings. We’re saving about $330,000 a year that would have been spent on servers, maintenance, personnel and power to manage the previous email system, SunMail. Storage was a big concern for us before going Google. We had about eight terabytes of staff emails alone and were always worried that we’d run out of storage and have to buy more. Now, each person has seven times more storage for mail and concerns about exceeding quotas have disappeared. Through the use of Google Apps and Search Appliance, UCD now has a scalable solution for mail, collaboration and search which drives better communication, collaboration and information retrieval throughout our university. </div> </noscript> </div> </div> <div class='share'> <span class='gplus-share social-wrapper' data-href='https://plus.google.com/share?url=https://cloud.googleblog.com/2013/10/google-apps-and-google-search-appliance.html'> <img alt='Share on Google+' height='24' src='https://www.gstatic.com/images/branding/google_plus/2x/ic_w_post_gplus_black_24dp.png' width='24'/> </span> <span class='twitter-custom social-wrapper' data-href='http://twitter.com/share?text=Official Google Cloud Blog:Google Apps and Google Search Appliance help University College Dublin students and faculty stay informed&url=https://cloud.googleblog.com/2013/10/google-apps-and-google-search-appliance.html&via=gsuite'> <img alt='Share on Twitter' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_twitter_black_24dp.png' width='24'/> </span> <span class='fb-custom social-wrapper' data-href='https://www.facebook.com/sharer.php?u=https://cloud.googleblog.com/2013/10/google-apps-and-google-search-appliance.html'> <img alt='Share on Facebook' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_facebook_black_24dp.png' width='24'/> </span> </div> <div class='comment-container'> <i class='comment-img material-icons'>  </i> <span class='cmt_count_iframe_holder' data-count='0' data-onclick='' data-post-url='https://cloud.googleblog.com/2013/10/google-apps-and-google-search-appliance.html' data-url='https://cloud.googleblog.com/2013/10/google-apps-and-google-search-appliance.html' style='color: #4184F3;'></span> </div> <div class='post-footer'> <div class='cmt_iframe_holder' data-href='https://cloud.googleblog.com/2013/10/google-apps-and-google-search-appliance.html' data-viewtype='FILTERED_POSTMOD'></div> <a href='https://plus.google.com/112374322230920073195' rel='author' style='display:none;'> Google </a> <div class='label-footer'> <span class='labels-caption'> Labels: </span> <span class='labels'> <a class='label' href='https://cloud.googleblog.com/search/label/customer%20love' rel='tag'> customer love </a> , <a class='label' href='https://cloud.googleblog.com/search/label/Gone%20Google' rel='tag'> Gone Google </a> , <a class='label' href='https://cloud.googleblog.com/search/label/Google%20Apps' rel='tag'> Google Apps </a> , <a class='label' href='https://cloud.googleblog.com/search/label/Google%20Apps%20for%20Business' rel='tag'> Google Apps for Business </a> , <a class='label' href='https://cloud.googleblog.com/search/label/Google%20Search%20Appliance' rel='tag'> Google Search Appliance </a> , <a class='label' href='https://cloud.googleblog.com/search/label/GSA' rel='tag'> GSA </a> </span> </div> </div> </div> <div class='post' data-id='8675255942215016923' itemscope='' itemtype='http://schema.org/BlogPosting'> <h2 class='title' itemprop='name'> <a href='https://cloud.googleblog.com/2013/10/opening-up-rich-history-and-heritage-of.html' itemprop='url' title='Opening up the rich history and heritage of the Thai Parliament Library with Google Search Appliance'> Opening up the rich history and heritage of the Thai Parliament Library with Google Search Appliance </a> </h2> <div class='post-header'> <div class='published'> <span class='publishdate' itemprop='datePublished'> Wednesday, October 16, 2013 </span> </div> </div> <div class='post-body'> <div class='post-content' itemprop='articleBody'> <script type='text/template'> <div dir="ltr" style="text-align: left;" trbidi="on"><span class="byline-author">Posted by Dr. Adisak Sukul, Department of Computer Science, Faculty of Science, KMITL</span> <br /><br /><i><b>Editor's note:</b> Today’s guest blogger is Dr. Adisak Sukul, Ph.D., from the Department of Computer Science, Faculty of Science, KMITL. Dr. Sukul served as a consultant on the working group to develop Thailand’s largest <a href="http://dl.parliament.go.th/" target="_blank">Digital Library</a> of legislative documents. See what other organizations that have gone Google <a href="//www.google.com/enterprise/apps/business/customers.html?utm_campaign=entblog&utm_source=ThaiParliament10162013&utm_medium=blog" target="_blank">have to say</a>.</i> <br /><br />The Parliament of Thailand houses over 350,000 pieces of journals, newspapers, e-books and videos, some dating back from as early as 1932 ‒ the year Thailand’s Constitution began. Over the years, the amount of information we accumulated grew substantially and we sought a powerful system that would help us manage the repository effectively. This culminated in the development of Thailand’s largest Digital Library, where the repository of legislative documents was made available for public referencing over the Web. <br /><br />The Digital Library collated various document collections from different research libraries into a single searchable archive. We also developed a search engine to help users locate information but we found that the engine was not generating accurate search results due to the complexity of the Thai language. The problem was further compounded by the multitude of complex official documents with several different metadata structures. Users had to run 10 different search queries in order to retrieve the complete information they were looking for. It became evident that a more efficient and user-friendly solution was needed if we wanted members of the public to gain value from the National Assembly’s collection.<br /><br />Google Search Appliance (GSA) met our requirements perfectly. It integrates easily with our back-end database solution and the information from multiple platforms is now consolidated and condensed into one single repository. It is simple to use and delivers complete and accurate search results to users. Now, users can conduct searches 10 times faster than they used to.<br /><br />The GSA is also equipped with a built-in dictionary that intelligently recognizes the Thai language. The GSA’s auto complete and spell checker are incredibly useful for us. The Thai language is complex, and it is not uncommon for words to be misspelled. We knew that working with the Thai language on a search engine can be highly challenging, but Google’s dedicated team worked hard to ensure that this was not a barrier to the success of our project.<br /><br />Once the system went live to the public, Google’s easy-to-use interface attracted many new users to the Digital Library. This was a plus point for us as we have been receiving increasing requests for access to non-sensitive legislative-related information. I am pleased that we are now able to share this repository of knowledge with lawyers, students and non-governmental organizations. To date, the Library has logged a 200 percent increase in user traffic.<br /><br />We also noticed that searches conducted using Google.com or other search engines will point to documents in the Digital Library. This means that we are now reaching out to more people. It is gratifying to know that we are finally able to share and put to good use the rich history and heritage we have stored over the years.<br /><br />Throughout the project, Google’s Enterprise team and Google’s Developer Group were supportive and professional. In fact, it was this open working relationship that helped ensure the project’s success. Thanks to Google, we now empower our searchers with a wealth of knowledge at their fingertips.</div> </script> <noscript> <div dir="ltr" style="text-align: left;" trbidi="on"><span class="byline-author">Posted by Dr. Adisak Sukul, Department of Computer Science, Faculty of Science, KMITL</span> <br /><br /><i><b>Editor's note:</b> Today’s guest blogger is Dr. Adisak Sukul, Ph.D., from the Department of Computer Science, Faculty of Science, KMITL. Dr. Sukul served as a consultant on the working group to develop Thailand’s largest <a href="http://dl.parliament.go.th/" target="_blank">Digital Library</a> of legislative documents. See what other organizations that have gone Google <a href="//www.google.com/enterprise/apps/business/customers.html?utm_campaign=entblog&utm_source=ThaiParliament10162013&utm_medium=blog" target="_blank">have to say</a>.</i> <br /><br />The Parliament of Thailand houses over 350,000 pieces of journals, newspapers, e-books and videos, some dating back from as early as 1932 ‒ the year Thailand’s Constitution began. Over the years, the amount of information we accumulated grew substantially and we sought a powerful system that would help us manage the repository effectively. This culminated in the development of Thailand’s largest Digital Library, where the repository of legislative documents was made available for public referencing over the Web. <br /><br />The Digital Library collated various document collections from different research libraries into a single searchable archive. We also developed a search engine to help users locate information but we found that the engine was not generating accurate search results due to the complexity of the Thai language. The problem was further compounded by the multitude of complex official documents with several different metadata structures. Users had to run 10 different search queries in order to retrieve the complete information they were looking for. It became evident that a more efficient and user-friendly solution was needed if we wanted members of the public to gain value from the National Assembly’s collection.<br /><br />Google Search Appliance (GSA) met our requirements perfectly. It integrates easily with our back-end database solution and the information from multiple platforms is now consolidated and condensed into one single repository. It is simple to use and delivers complete and accurate search results to users. Now, users can conduct searches 10 times faster than they used to.<br /><br />The GSA is also equipped with a built-in dictionary that intelligently recognizes the Thai language. The GSA’s auto complete and spell checker are incredibly useful for us. The Thai language is complex, and it is not uncommon for words to be misspelled. We knew that working with the Thai language on a search engine can be highly challenging, but Google’s dedicated team worked hard to ensure that this was not a barrier to the success of our project.<br /><br />Once the system went live to the public, Google’s easy-to-use interface attracted many new users to the Digital Library. This was a plus point for us as we have been receiving increasing requests for access to non-sensitive legislative-related information. I am pleased that we are now able to share this repository of knowledge with lawyers, students and non-governmental organizations. To date, the Library has logged a 200 percent increase in user traffic.<br /><br />We also noticed that searches conducted using Google.com or other search engines will point to documents in the Digital Library. This means that we are now reaching out to more people. It is gratifying to know that we are finally able to share and put to good use the rich history and heritage we have stored over the years.<br /><br />Throughout the project, Google’s Enterprise team and Google’s Developer Group were supportive and professional. In fact, it was this open working relationship that helped ensure the project’s success. Thanks to Google, we now empower our searchers with a wealth of knowledge at their fingertips.</div> </noscript> </div> </div> <div class='share'> <span class='gplus-share social-wrapper' data-href='https://plus.google.com/share?url=https://cloud.googleblog.com/2013/10/opening-up-rich-history-and-heritage-of.html'> <img alt='Share on Google+' height='24' src='https://www.gstatic.com/images/branding/google_plus/2x/ic_w_post_gplus_black_24dp.png' width='24'/> </span> <span class='twitter-custom social-wrapper' data-href='http://twitter.com/share?text=Official Google Cloud Blog:Opening up the rich history and heritage of the Thai Parliament Library with Google Search Appliance&url=https://cloud.googleblog.com/2013/10/opening-up-rich-history-and-heritage-of.html&via=gsuite'> <img alt='Share on Twitter' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_twitter_black_24dp.png' width='24'/> </span> <span class='fb-custom social-wrapper' data-href='https://www.facebook.com/sharer.php?u=https://cloud.googleblog.com/2013/10/opening-up-rich-history-and-heritage-of.html'> <img alt='Share on Facebook' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_facebook_black_24dp.png' width='24'/> </span> </div> <div class='comment-container'> <i class='comment-img material-icons'>  </i> <span class='cmt_count_iframe_holder' data-count='0' data-onclick='' data-post-url='https://cloud.googleblog.com/2013/10/opening-up-rich-history-and-heritage-of.html' data-url='https://cloud.googleblog.com/2013/10/opening-up-rich-history-and-heritage-of.html' style='color: #4184F3;'></span> </div> <div class='post-footer'> <div class='cmt_iframe_holder' data-href='https://cloud.googleblog.com/2013/10/opening-up-rich-history-and-heritage-of.html' data-viewtype='FILTERED_POSTMOD'></div> <a href='https://plus.google.com/112374322230920073195' rel='author' style='display:none;'> Google </a> <div class='label-footer'> <span class='labels-caption'> Labels: </span> <span class='labels'> <a class='label' href='https://cloud.googleblog.com/search/label/customer%20love' rel='tag'> customer love </a> , <a class='label' href='https://cloud.googleblog.com/search/label/Gone%20Google' rel='tag'> Gone Google </a> , <a class='label' href='https://cloud.googleblog.com/search/label/Google%20Search%20Appliance' rel='tag'> Google Search Appliance </a> , <a class='label' href='https://cloud.googleblog.com/search/label/GSA' rel='tag'> GSA </a> </span> </div> </div> </div> <div class='post' data-id='7754093118633096462' itemscope='' itemtype='http://schema.org/BlogPosting'> <h2 class='title' itemprop='name'> <a href='https://cloud.googleblog.com/2013/10/speedway-motors-serves-up-fast-results.html' itemprop='url' title='Speedway Motors Serves Up Fast Results with Google Search Appliance'> Speedway Motors Serves Up Fast Results with Google Search Appliance </a> </h2> <div class='post-header'> <div class='published'> <span class='publishdate' itemprop='datePublished'> Wednesday, October 16, 2013 </span> </div> </div> <div class='post-body'> <div class='post-content' itemprop='articleBody'> <script type='text/template'> <div dir="ltr" style="text-align: left;" trbidi="on"><span class="byline-author">Posted by Chris Chance, Director of IT, Speedway Motors</span> <br /><br /><i><b>Editor's note:</b> Today’s blog post is from Chris Chance, Director of IT at <a href="https://www.speedwaymotors.com/" target="_blank">Speedway Motors</a>, the world’s largest manufacturer, distributor, and retailer of street rod and racing products. See what other organizations that use Google Search Appliance <a href="//www.google.com/enterprise/search/customers/" target="_blank">have to say</a> – and watch the recent <a href="https://www.youtube.com/watch?v=JcbnvYvRNtg" target="_blank">Hangout On Air</a> with Speedway Motors and Google Enterprise.</i> <br /><br />For a business that’s based on speed, we had to admit that our Speedway Motors website search was rather slow. That’s not acceptable for a company that’s on the fast track: We fill thousands of orders a week, and our website gets more than 500,000 unique visitors every month. The solution to the speed problem was Google Search Appliance, which fueled faster search for Speedway and also drove big increases in conversions and revenue.<br /><br />Our previous search product, Mercado’s e-Commerce search and merchandising suite (now Adobe® Search&Promote), didn’t just go slow on delivering results: It took 10 hours a week to manually tune results and build workarounds. But even with all that work, search results took as long as four seconds to appear. We started to realize that our competitors all had better search functionality than we did. Exit Mercado, enter Google Search Appliance.<br /><br />With more than 60,000 products, many of which have unique names that require inputting for synonyms and alternate keywords, we expected a long implementation. We were wrong – it took just a few weeks. Now that feeds are automatic, we spend only 10 minutes a week checking search results.<br /><br />Now Speedway Motors really is speedy: Customers typically receive search results in 500 milliseconds, a performance improvement that contributed to a 45% increase in our conversion rate, and a 116% increase in search-attributed revenue. The Google Search Appliance is giving back to our customers and our Ecommerce team – customers are able to quickly find the parts they need and the reduction in search maintenance allows our Ecommerce team to spend more team focusing on what matters – helping our customers build their dream cars.</div> </script> <noscript> <div dir="ltr" style="text-align: left;" trbidi="on"><span class="byline-author">Posted by Chris Chance, Director of IT, Speedway Motors</span> <br /><br /><i><b>Editor's note:</b> Today’s blog post is from Chris Chance, Director of IT at <a href="https://www.speedwaymotors.com/" target="_blank">Speedway Motors</a>, the world’s largest manufacturer, distributor, and retailer of street rod and racing products. See what other organizations that use Google Search Appliance <a href="//www.google.com/enterprise/search/customers/" target="_blank">have to say</a> – and watch the recent <a href="https://www.youtube.com/watch?v=JcbnvYvRNtg" target="_blank">Hangout On Air</a> with Speedway Motors and Google Enterprise.</i> <br /><br />For a business that’s based on speed, we had to admit that our Speedway Motors website search was rather slow. That’s not acceptable for a company that’s on the fast track: We fill thousands of orders a week, and our website gets more than 500,000 unique visitors every month. The solution to the speed problem was Google Search Appliance, which fueled faster search for Speedway and also drove big increases in conversions and revenue.<br /><br />Our previous search product, Mercado’s e-Commerce search and merchandising suite (now Adobe® Search&Promote), didn’t just go slow on delivering results: It took 10 hours a week to manually tune results and build workarounds. But even with all that work, search results took as long as four seconds to appear. We started to realize that our competitors all had better search functionality than we did. Exit Mercado, enter Google Search Appliance.<br /><br />With more than 60,000 products, many of which have unique names that require inputting for synonyms and alternate keywords, we expected a long implementation. We were wrong – it took just a few weeks. Now that feeds are automatic, we spend only 10 minutes a week checking search results.<br /><br />Now Speedway Motors really is speedy: Customers typically receive search results in 500 milliseconds, a performance improvement that contributed to a 45% increase in our conversion rate, and a 116% increase in search-attributed revenue. The Google Search Appliance is giving back to our customers and our Ecommerce team – customers are able to quickly find the parts they need and the reduction in search maintenance allows our Ecommerce team to spend more team focusing on what matters – helping our customers build their dream cars.</div> </noscript> </div> </div> <div class='share'> <span class='gplus-share social-wrapper' data-href='https://plus.google.com/share?url=https://cloud.googleblog.com/2013/10/speedway-motors-serves-up-fast-results.html'> <img alt='Share on Google+' height='24' src='https://www.gstatic.com/images/branding/google_plus/2x/ic_w_post_gplus_black_24dp.png' width='24'/> </span> <span class='twitter-custom social-wrapper' data-href='http://twitter.com/share?text=Official Google Cloud Blog:Speedway Motors Serves Up Fast Results with Google Search Appliance&url=https://cloud.googleblog.com/2013/10/speedway-motors-serves-up-fast-results.html&via=gsuite'> <img alt='Share on Twitter' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_twitter_black_24dp.png' width='24'/> </span> <span class='fb-custom social-wrapper' data-href='https://www.facebook.com/sharer.php?u=https://cloud.googleblog.com/2013/10/speedway-motors-serves-up-fast-results.html'> <img alt='Share on Facebook' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_facebook_black_24dp.png' width='24'/> </span> </div> <div class='comment-container'> <i class='comment-img material-icons'>  </i> <span class='cmt_count_iframe_holder' data-count='0' data-onclick='' data-post-url='https://cloud.googleblog.com/2013/10/speedway-motors-serves-up-fast-results.html' data-url='https://cloud.googleblog.com/2013/10/speedway-motors-serves-up-fast-results.html' style='color: #4184F3;'></span> </div> <div class='post-footer'> <div class='cmt_iframe_holder' data-href='https://cloud.googleblog.com/2013/10/speedway-motors-serves-up-fast-results.html' data-viewtype='FILTERED_POSTMOD'></div> <a href='https://plus.google.com/112374322230920073195' rel='author' style='display:none;'> Google </a> <div class='label-footer'> <span class='labels-caption'> Labels: </span> <span class='labels'> <a class='label' href='https://cloud.googleblog.com/search/label/customer%20love' rel='tag'> customer love </a> , <a class='label' href='https://cloud.googleblog.com/search/label/Gone%20Google' rel='tag'> Gone Google </a> , <a class='label' href='https://cloud.googleblog.com/search/label/Google%20Search%20Appliance' rel='tag'> Google Search Appliance </a> , <a class='label' href='https://cloud.googleblog.com/search/label/GSA' rel='tag'> GSA </a> </span> </div> </div> </div> <div class='post' data-id='6145924138087409881' itemscope='' itemtype='http://schema.org/BlogPosting'> <h2 class='title' itemprop='name'> <a href='https://cloud.googleblog.com/2012/11/juniper-takes-customer-service-to-next.html' itemprop='url' title='Juniper takes customer service to the next level with GSA 7.0 '> Juniper takes customer service to the next level with GSA 7.0 </a> </h2> <div class='post-header'> <div class='published'> <span class='publishdate' itemprop='datePublished'> Tuesday, November 13, 2012 </span> </div> </div> <div class='post-body'> <div class='post-content' itemprop='articleBody'> <script type='text/template'> <span class="byline-author">Posted by Brian Kissel, Business CIO, <a href="http://www.juniper.net">Juniper Networks</a></span><br><br><i><b>Editors note:</b>Today’s guest blogger is Brian Kissel, Business CIO of Juniper Networks, a global producer of digital network solutions and services. Brian’s team is leading a project to improve the findability of useful information for employees across the company, using the <a href="//www.google.com/enterprise/search/campaigns/gsa7.html?utm_source=enterpriseblog&utm_medium=blog&utm_campaign=juniper">Google Search Appliance 7.0</a>.</i><br><br>At Juniper, our ability to manage and access knowledge directly impacts our ability to innovate and deliver value to our customers. However, as at most enterprises, this “corporate knowledge” is contained in various places across the company. <br><br> For instance, in a single customer support call, our team might need to consult and filter through more than four different applications to see if similar issues had been solved before, or look for an existing fix. Doing this one by one using the default search tool within these systems was a real time-waster. It also meant we could overlook some of the information needed to make better decisions. And in the meantime, our customer is waiting! <br><br> To solve this problem, we recently started using the Google Search Appliance (GSA) across these systems. With the GSA, it was pretty straightforward to provide a single, unified search box, similar to a “Google.com for our business.” As with Google.com, we no longer have to ask the question of “which site might have this,” or correlate different ideas from different systems. Google made it possible to connect to our various sources, all while preserving the end-user security we apply to our different content. <br><br><div class="separator" style="clear: both; text-align: center;"><a href="//4.bp.blogspot.com/-58nhFgxWM60/UKKzEuixggI/AAAAAAAAKDc/BucPKD_vSUQ/s1600/juniper%2Bscreenshot.png" imageanchor="1" style="margin-left:1em; margin-right:1em"><img border="0" height="411" src="//4.bp.blogspot.com/-58nhFgxWM60/UKKzEuixggI/AAAAAAAAKDc/BucPKD_vSUQ/s400/juniper%2Bscreenshot.png" width="500"></a></div> Using GSA means one source of truth, delivering highly relevant search results. With our previous solution, employees wouldn’t find what they were looking for, or would have to look through multiple pages before finding it. With the GSA, people find what they are looking for on the first page without having to click back. <br><br> This has reduced turnaround time in solving customer problems and improved the level of our service. This saves direct costs, but, more importantly, leads to happier customers. For engineering, it means faster access to relevant information such as technical specification documents, product plans, and customer cases, which helps them design and build innovative products and solutions, better and faster. <br><br> Compared to traditional enterprise search solutions, GSA requires less human intervention for configuration, management and optimization, and we estimate that our labor costs have been reduced by approximately 25% as a result. Overall, by deploying Google Search internally, not only have we seen a tremendous boost in employee productivity, but we’ve managed to delight our employees by delivering a search experience that they are familiar with in their personal lives and also scales to the Enterprise. </script> <noscript> <span class="byline-author">Posted by Brian Kissel, Business CIO, <a href="http://www.juniper.net">Juniper Networks</a></span><br><br><i><b>Editors note:</b>Today’s guest blogger is Brian Kissel, Business CIO of Juniper Networks, a global producer of digital network solutions and services. Brian’s team is leading a project to improve the findability of useful information for employees across the company, using the <a href="//www.google.com/enterprise/search/campaigns/gsa7.html?utm_source=enterpriseblog&utm_medium=blog&utm_campaign=juniper">Google Search Appliance 7.0</a>.</i><br><br>At Juniper, our ability to manage and access knowledge directly impacts our ability to innovate and deliver value to our customers. However, as at most enterprises, this “corporate knowledge” is contained in various places across the company. <br><br> For instance, in a single customer support call, our team might need to consult and filter through more than four different applications to see if similar issues had been solved before, or look for an existing fix. Doing this one by one using the default search tool within these systems was a real time-waster. It also meant we could overlook some of the information needed to make better decisions. And in the meantime, our customer is waiting! <br><br> To solve this problem, we recently started using the Google Search Appliance (GSA) across these systems. With the GSA, it was pretty straightforward to provide a single, unified search box, similar to a “Google.com for our business.” As with Google.com, we no longer have to ask the question of “which site might have this,” or correlate different ideas from different systems. Google made it possible to connect to our various sources, all while preserving the end-user security we apply to our different content. <br><br><div class="separator" style="clear: both; text-align: center;"><a href="//4.bp.blogspot.com/-58nhFgxWM60/UKKzEuixggI/AAAAAAAAKDc/BucPKD_vSUQ/s1600/juniper%2Bscreenshot.png" imageanchor="1" style="margin-left:1em; margin-right:1em"><img border="0" height="411" src="//4.bp.blogspot.com/-58nhFgxWM60/UKKzEuixggI/AAAAAAAAKDc/BucPKD_vSUQ/s400/juniper%2Bscreenshot.png" width="500"></a></div> Using GSA means one source of truth, delivering highly relevant search results. With our previous solution, employees wouldn’t find what they were looking for, or would have to look through multiple pages before finding it. With the GSA, people find what they are looking for on the first page without having to click back. <br><br> This has reduced turnaround time in solving customer problems and improved the level of our service. This saves direct costs, but, more importantly, leads to happier customers. For engineering, it means faster access to relevant information such as technical specification documents, product plans, and customer cases, which helps them design and build innovative products and solutions, better and faster. <br><br> Compared to traditional enterprise search solutions, GSA requires less human intervention for configuration, management and optimization, and we estimate that our labor costs have been reduced by approximately 25% as a result. Overall, by deploying Google Search internally, not only have we seen a tremendous boost in employee productivity, but we’ve managed to delight our employees by delivering a search experience that they are familiar with in their personal lives and also scales to the Enterprise. </noscript> </div> </div> <div class='share'> <span class='gplus-share social-wrapper' data-href='https://plus.google.com/share?url=https://cloud.googleblog.com/2012/11/juniper-takes-customer-service-to-next.html'> <img alt='Share on Google+' height='24' src='https://www.gstatic.com/images/branding/google_plus/2x/ic_w_post_gplus_black_24dp.png' width='24'/> </span> <span class='twitter-custom social-wrapper' data-href='http://twitter.com/share?text=Official Google Cloud Blog:Juniper takes customer service to the next level with GSA 7.0 &url=https://cloud.googleblog.com/2012/11/juniper-takes-customer-service-to-next.html&via=gsuite'> <img alt='Share on Twitter' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_twitter_black_24dp.png' width='24'/> </span> <span class='fb-custom social-wrapper' data-href='https://www.facebook.com/sharer.php?u=https://cloud.googleblog.com/2012/11/juniper-takes-customer-service-to-next.html'> <img alt='Share on Facebook' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_facebook_black_24dp.png' width='24'/> </span> </div> <div class='comment-container'> <i class='comment-img material-icons'>  </i> <span class='cmt_count_iframe_holder' data-count='2' data-onclick='' data-post-url='https://cloud.googleblog.com/2012/11/juniper-takes-customer-service-to-next.html' data-url='https://cloud.googleblog.com/2012/11/juniper-takes-customer-service-to-next.html' style='color: #4184F3;'></span> </div> <div class='post-footer'> <div class='cmt_iframe_holder' data-href='https://cloud.googleblog.com/2012/11/juniper-takes-customer-service-to-next.html' data-viewtype='FILTERED_POSTMOD'></div> <a href='https://plus.google.com/112374322230920073195' rel='author' style='display:none;'> Google </a> <div class='label-footer'> <span class='labels-caption'> Labels: </span> <span class='labels'> <a class='label' href='https://cloud.googleblog.com/search/label/customer%20love' rel='tag'> customer love </a> , <a class='label' href='https://cloud.googleblog.com/search/label/Google%20Search%20Appliance' rel='tag'> Google Search Appliance </a> , <a class='label' href='https://cloud.googleblog.com/search/label/GSA' rel='tag'> GSA </a> , <a class='label' href='https://cloud.googleblog.com/search/label/GSA%207.0' rel='tag'> GSA 7.0 </a> , <a class='label' href='https://cloud.googleblog.com/search/label/guest%20post' rel='tag'> guest post </a> , <a class='label' href='https://cloud.googleblog.com/search/label/innovation' rel='tag'> innovation </a> , <a class='label' href='https://cloud.googleblog.com/search/label/intranet' rel='tag'> intranet </a> </span> </div> </div> </div> <div class='post' data-id='6791471906681761674' itemscope='' itemtype='http://schema.org/BlogPosting'> <h2 class='title' itemprop='name'> <a href='https://cloud.googleblog.com/2011/07/red-cross-helps-people-find-everything.html' itemprop='url' title='Red Cross helps people find everything from CPR classes to disaster relief information with Google Search Appliance'> Red Cross helps people find everything from CPR classes to disaster relief information with Google Search Appliance </a> </h2> <div class='post-header'> <div class='published'> <span class='publishdate' itemprop='datePublished'> Tuesday, July 19, 2011 </span> </div> </div> <div class='post-body'> <div class='post-content' itemprop='articleBody'> <script type='text/template'> <span class="Apple-style-span"><span class="byline-author">Posted by Ivan Chou, Web Applications Engineer for the American Red Cross</span><br /><br /><i><b>Editors note: </b>Today’s guest blogger is Ivan Chou, Web Applications Engineer for the American Red Cross. When the American Red Cross was struggling with sub-optimal search functionality, it turned to the <a href="//www.google.com/enterprise/search/gsa.html#utm_campaign=gsa_case_studies&utm_source=en-blog-na-us-redcross_2011-06&utm_medium=enterpriseblog">Google Search Appliance</a> (GSA) to improve information “findability,” both for internal and external users.</i><br /><br /></span><img alt="" border="0" id="BLOGGER_PHOTO_ID_5631200798210270450" src="//3.bp.blogspot.com/-jHN1mcfpx2s/TiYLSmQ4JPI/AAAAAAAAAHw/UbjrC9nNUN4/s320/ARCH2lr.jpg" style="float:left; margin:0 10px 10px 0;cursor:pointer; cursor:hand;width: 243px; height: 108px;"><div>Since its founding in 1881 by visionary relief coordinator Clara Barton, the American Red Cross has been the nation's premier non-profit emergency response organization. Today, in addition to domestic disaster relief, the American Red Cross offers compassionate services, from help for the needy to educational programs.</div><div><span class="Apple-style-span"><br />As one of the world’s largest non-profits, we rely on our public-facing websites and our intranet to keep millions of people and tens of thousands of employees and volunteers informed about our activities. On any “normal” day, we get up to 200,000 hits on our main website – but that number swells to millions during any disaster. The main external website, <a href="http://www.redcross.org/#utm_campaign=gsa_case_studies&utm_source=en-blog-na-us-redcross_2011-06&utm_medium=enterpriseblog">www.redcross.org</a>, receives significant traffic from people seeking everything from <a href="http://www.redcross.org/portal/site/en/menuitem.d8aaecf214c576bf971e4cfe43181aa0/?vgnextoid=aea70c45f663b110VgnVCM10000089f0870aRCRD&vgnextfmt=default#utm_campaign=gsa_case_studies&utm_source=en-blog-na-us-redcross_2011-06&utm_medium=enterpriseblog">CPR class schedules</a> and <a href="http://www.redcrossblood.org/donating-blood#utm_campaign=gsa_case_studies&utm_source=en-blog-na-us-redcross_2011-06&utm_medium=enterpriseblog">Blood Drive locations</a> to information about disasters, such as the 2011 U.S. tornadoes.<br /><br />With such a heavy reliance on the web for delivering information, the American Red Cross needed a faster search system that would deliver better results. We had been using a solution that came bundled with our content management system (CMS), which we implemented in 2009. That search system used a meaning-based context model, which means results were driven by questions, phrases or sentences rather than keywords – but this approach often failed to deliver relevant results. People had to know in advance, for example, if they needed to search about community services, educational programs, international relief, and so on – it was a lengthy, and not very successful process.<br /><br />Slow performance and lack of relevant results prompted us to investigate search alternatives – an initiative that coincided with a redesign for <a href="http://www.redcross.org/portal/site/en/menuitem.d8aaecf214c576bf971e4cfe43181aa0/?vgnextoid=aea70c45f663b110VgnVCM10000089f0870aRCRD&vgnextfmt=default">www.redcross.org</a> and creation of <a href="http://www.measlesinitiative.org/">www.measlesinitative.org</a>, a new site supporting a multi-agency push to help halt the spread of measles worldwide.<br /><br />Working with one of Google’s solution partners, <a href="http://www.figleaf.com/#utm_campaign=gsa_case_studies&utm_source=en-blog-na-us-redcross_2011-06&utm_medium=enterpriseblog">Fig Leaf Software</a>, we began evaluating our options and calculating the costs and benefits of deploying a new search solution. We were at a tipping point – we would have to pay more in licenses for our CMS to support our sites, but we saw in evaluating different options with Fig Leaf that we could save IT costs and achieve better results by setting up two Google Search Appliance (GSA) systems rather than staying with siloed CMS-based search systems. After substantial evaluations, our outsourced data center deployed two GSAs: one for production and the other as a backup – we wanted a redundant solution so that people could reliably find information in the event of emergencies.<br /><br />The Google Search Appliance systems were implemented over a single weekend, and they now power search across our employee intranet as well as on the public <a href="http://www.redcross.org/portal/site/en/menuitem.d8aaecf214c576bf971e4cfe43181aa0/?vgnextoid=aea70c45f663b110VgnVCM10000089f0870aRCRD&vgnextfmt=default">redcross.org</a> and <a href="http://www.measlesinitiative.org/">measlesinitiative.org</a> sites.<br /><br />Right away, the search results from the GSA were excellent. We did almost no tweaking on our end, and our internal and external users comment on how pleased they are that the right search results come straight to the top, whether the query is about CPR class schedules or disaster relief. Visitors to the intranet as well as to the two public websites now have ready access to information through a powerful, intuitive and familiar search experience.<br /><br />When we moved to the Google Search Appliance, search just started working, and working very well. We predicted that we could save IT costs and achieve better results by setting up the Google Search Appliance, and that’s exactly how it turned out.</span></div> </script> <noscript> <span class="Apple-style-span"><span class="byline-author">Posted by Ivan Chou, Web Applications Engineer for the American Red Cross</span><br /><br /><i><b>Editors note: </b>Today’s guest blogger is Ivan Chou, Web Applications Engineer for the American Red Cross. When the American Red Cross was struggling with sub-optimal search functionality, it turned to the <a href="//www.google.com/enterprise/search/gsa.html#utm_campaign=gsa_case_studies&utm_source=en-blog-na-us-redcross_2011-06&utm_medium=enterpriseblog">Google Search Appliance</a> (GSA) to improve information “findability,” both for internal and external users.</i><br /><br /></span><img alt="" border="0" id="BLOGGER_PHOTO_ID_5631200798210270450" src="//3.bp.blogspot.com/-jHN1mcfpx2s/TiYLSmQ4JPI/AAAAAAAAAHw/UbjrC9nNUN4/s320/ARCH2lr.jpg" style="float:left; margin:0 10px 10px 0;cursor:pointer; cursor:hand;width: 243px; height: 108px;"><div>Since its founding in 1881 by visionary relief coordinator Clara Barton, the American Red Cross has been the nation's premier non-profit emergency response organization. Today, in addition to domestic disaster relief, the American Red Cross offers compassionate services, from help for the needy to educational programs.</div><div><span class="Apple-style-span"><br />As one of the world’s largest non-profits, we rely on our public-facing websites and our intranet to keep millions of people and tens of thousands of employees and volunteers informed about our activities. On any “normal” day, we get up to 200,000 hits on our main website – but that number swells to millions during any disaster. The main external website, <a href="http://www.redcross.org/#utm_campaign=gsa_case_studies&utm_source=en-blog-na-us-redcross_2011-06&utm_medium=enterpriseblog">www.redcross.org</a>, receives significant traffic from people seeking everything from <a href="http://www.redcross.org/portal/site/en/menuitem.d8aaecf214c576bf971e4cfe43181aa0/?vgnextoid=aea70c45f663b110VgnVCM10000089f0870aRCRD&vgnextfmt=default#utm_campaign=gsa_case_studies&utm_source=en-blog-na-us-redcross_2011-06&utm_medium=enterpriseblog">CPR class schedules</a> and <a href="http://www.redcrossblood.org/donating-blood#utm_campaign=gsa_case_studies&utm_source=en-blog-na-us-redcross_2011-06&utm_medium=enterpriseblog">Blood Drive locations</a> to information about disasters, such as the 2011 U.S. tornadoes.<br /><br />With such a heavy reliance on the web for delivering information, the American Red Cross needed a faster search system that would deliver better results. We had been using a solution that came bundled with our content management system (CMS), which we implemented in 2009. That search system used a meaning-based context model, which means results were driven by questions, phrases or sentences rather than keywords – but this approach often failed to deliver relevant results. People had to know in advance, for example, if they needed to search about community services, educational programs, international relief, and so on – it was a lengthy, and not very successful process.<br /><br />Slow performance and lack of relevant results prompted us to investigate search alternatives – an initiative that coincided with a redesign for <a href="http://www.redcross.org/portal/site/en/menuitem.d8aaecf214c576bf971e4cfe43181aa0/?vgnextoid=aea70c45f663b110VgnVCM10000089f0870aRCRD&vgnextfmt=default">www.redcross.org</a> and creation of <a href="http://www.measlesinitiative.org/">www.measlesinitative.org</a>, a new site supporting a multi-agency push to help halt the spread of measles worldwide.<br /><br />Working with one of Google’s solution partners, <a href="http://www.figleaf.com/#utm_campaign=gsa_case_studies&utm_source=en-blog-na-us-redcross_2011-06&utm_medium=enterpriseblog">Fig Leaf Software</a>, we began evaluating our options and calculating the costs and benefits of deploying a new search solution. We were at a tipping point – we would have to pay more in licenses for our CMS to support our sites, but we saw in evaluating different options with Fig Leaf that we could save IT costs and achieve better results by setting up two Google Search Appliance (GSA) systems rather than staying with siloed CMS-based search systems. After substantial evaluations, our outsourced data center deployed two GSAs: one for production and the other as a backup – we wanted a redundant solution so that people could reliably find information in the event of emergencies.<br /><br />The Google Search Appliance systems were implemented over a single weekend, and they now power search across our employee intranet as well as on the public <a href="http://www.redcross.org/portal/site/en/menuitem.d8aaecf214c576bf971e4cfe43181aa0/?vgnextoid=aea70c45f663b110VgnVCM10000089f0870aRCRD&vgnextfmt=default">redcross.org</a> and <a href="http://www.measlesinitiative.org/">measlesinitiative.org</a> sites.<br /><br />Right away, the search results from the GSA were excellent. We did almost no tweaking on our end, and our internal and external users comment on how pleased they are that the right search results come straight to the top, whether the query is about CPR class schedules or disaster relief. Visitors to the intranet as well as to the two public websites now have ready access to information through a powerful, intuitive and familiar search experience.<br /><br />When we moved to the Google Search Appliance, search just started working, and working very well. We predicted that we could save IT costs and achieve better results by setting up the Google Search Appliance, and that’s exactly how it turned out.</span></div> </noscript> </div> </div> <div class='share'> <span class='gplus-share social-wrapper' data-href='https://plus.google.com/share?url=https://cloud.googleblog.com/2011/07/red-cross-helps-people-find-everything.html'> <img alt='Share on Google+' height='24' src='https://www.gstatic.com/images/branding/google_plus/2x/ic_w_post_gplus_black_24dp.png' width='24'/> </span> <span class='twitter-custom social-wrapper' data-href='http://twitter.com/share?text=Official Google Cloud Blog:Red Cross helps people find everything from CPR classes to disaster relief information with Google Search Appliance&url=https://cloud.googleblog.com/2011/07/red-cross-helps-people-find-everything.html&via=gsuite'> <img alt='Share on Twitter' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_twitter_black_24dp.png' width='24'/> </span> <span class='fb-custom social-wrapper' data-href='https://www.facebook.com/sharer.php?u=https://cloud.googleblog.com/2011/07/red-cross-helps-people-find-everything.html'> <img alt='Share on Facebook' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_facebook_black_24dp.png' width='24'/> </span> </div> <div class='comment-container'> <i class='comment-img material-icons'>  </i> <span class='cmt_count_iframe_holder' data-count='0' data-onclick='' data-post-url='https://cloud.googleblog.com/2011/07/red-cross-helps-people-find-everything.html' data-url='https://cloud.googleblog.com/2011/07/red-cross-helps-people-find-everything.html' style='color: #4184F3;'></span> </div> <div class='post-footer'> <div class='cmt_iframe_holder' data-href='https://cloud.googleblog.com/2011/07/red-cross-helps-people-find-everything.html' data-viewtype='FILTERED_POSTMOD'></div> <a href='https://plus.google.com/112374322230920073195' rel='author' style='display:none;'> Google </a> <div class='label-footer'> <span class='labels-caption'> Labels: </span> <span class='labels'> <a class='label' href='https://cloud.googleblog.com/search/label/Customer%20testimonial' rel='tag'> Customer testimonial </a> , <a class='label' href='https://cloud.googleblog.com/search/label/enterprise' rel='tag'> enterprise </a> , <a class='label' href='https://cloud.googleblog.com/search/label/Google%20Enterprise%20Search' rel='tag'> Google Enterprise Search </a> , <a class='label' href='https://cloud.googleblog.com/search/label/Google%20Search%20Appliance' rel='tag'> Google Search Appliance </a> , <a class='label' href='https://cloud.googleblog.com/search/label/GSA' rel='tag'> GSA </a> , <a class='label' href='https://cloud.googleblog.com/search/label/guest%20post' rel='tag'> guest post </a> , <a class='label' href='https://cloud.googleblog.com/search/label/success%20story' rel='tag'> success story </a> </span> </div> </div> </div> <div class='post' data-id='3030136958186947032' itemscope='' itemtype='http://schema.org/BlogPosting'> <h2 class='title' itemprop='name'> <a href='https://cloud.googleblog.com/2011/05/faster-time-to-information-google.html' itemprop='url' title='Faster time to information: Google Search Appliance and EMC VNX Storage join forces'> Faster time to information: Google Search Appliance and EMC VNX Storage join forces </a> </h2> <div class='post-header'> <div class='published'> <span class='publishdate' itemprop='datePublished'> Tuesday, May 10, 2011 </span> </div> </div> <div class='post-body'> <div class='post-content' itemprop='articleBody'> <script type='text/template'> <span class="byline-author">Posted by Rajat Mukherjee, Google Enterprise Search Group Product Manager</span><br /><br /><a href="//www.google.com/enterprise/search/gsa.html#utm_campaign=vnx&utm_source=en-blog-na-us-vnx_2011-05-10&utm_medium=enterpriseblog">Google Search Appliance</a> (GSA) customers are probably already familiar with the ecosystem of connectors that allow the GSA to seamlessly integrate with a variety of third party enterprise systems, including Microsoft SharePoint®, EMC Documentum® and IBM FileNet®. Today we’re pleased to announce the release of a new connector, developed by EMC using its VNX Event Enabler® platform, that will improve time-to-information with on-the-fly indexing for content stored on EMC VNX™ Unified Storage.<br /><br />The VNX Connector for the Google Search Appliance uses VNX’s Event Enabler functionality to publish event notifications when changes are made to enterprise content, for example adding, changing or deleting files. When these events occur, the VNX Event Enabler automatically sends notifications to the GSA, providing users with more up-to-date search results for content that is stored on the VNX. Moreover, metadata about these updated results will feed directly into the <a href="//www.youtube.com/watch?v=Tu_cRW3bFU8#utm_campaign=vnx&utm_source=en-blog-na-us-vnx_2011-05-10&utm_medium=enterpriseblog">dynamic navigation feature</a> available on the GSA, for quick drill-down and navigation of the content using facets and attributes. Administrators can also target which information is indexed and made searchable through the VNX storage console.<br /><br /><a href="//3.bp.blogspot.com/-PXse3TccSZ8/TcliCkvBDrI/AAAAAAAAAF8/VdEBQxInWsI/s1600/gsa_vnx_diagramtwo.jpg" onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}"><img alt="" border="0" id="BLOGGER_PHOTO_ID_5605119007599431346" src="//3.bp.blogspot.com/-PXse3TccSZ8/TcliCkvBDrI/AAAAAAAAAF8/VdEBQxInWsI/s320/gsa_vnx_diagramtwo.jpg" style="display:block; margin:0px auto 10px; text-align:center;cursor:pointer; cursor:hand;width: 320px; height: 169px;"></a>We’re excited to be working with EMC on this unique implementation of our connector technology. The solution will provide users with a great experience as they grapple with the rapid expansion of information in their business.<br /><br />For those of you who are attending <a href="http://www.emcworld.com/#utm_campaign=vnx&utm_source=en-blog-na-us-vnx_2011-05-10&utm_medium=enterpriseblog">EMC World</a>, taking place in Las Vegas this week, we will be on the ground at the EMC Unified Storage booth to talk more about this solution. We look forward to seeing you there to explain how VNX Storage and the Google Search Appliance work together to maximize your IT investments. </script> <noscript> <span class="byline-author">Posted by Rajat Mukherjee, Google Enterprise Search Group Product Manager</span><br /><br /><a href="//www.google.com/enterprise/search/gsa.html#utm_campaign=vnx&utm_source=en-blog-na-us-vnx_2011-05-10&utm_medium=enterpriseblog">Google Search Appliance</a> (GSA) customers are probably already familiar with the ecosystem of connectors that allow the GSA to seamlessly integrate with a variety of third party enterprise systems, including Microsoft SharePoint®, EMC Documentum® and IBM FileNet®. Today we’re pleased to announce the release of a new connector, developed by EMC using its VNX Event Enabler® platform, that will improve time-to-information with on-the-fly indexing for content stored on EMC VNX™ Unified Storage.<br /><br />The VNX Connector for the Google Search Appliance uses VNX’s Event Enabler functionality to publish event notifications when changes are made to enterprise content, for example adding, changing or deleting files. When these events occur, the VNX Event Enabler automatically sends notifications to the GSA, providing users with more up-to-date search results for content that is stored on the VNX. Moreover, metadata about these updated results will feed directly into the <a href="//www.youtube.com/watch?v=Tu_cRW3bFU8#utm_campaign=vnx&utm_source=en-blog-na-us-vnx_2011-05-10&utm_medium=enterpriseblog">dynamic navigation feature</a> available on the GSA, for quick drill-down and navigation of the content using facets and attributes. Administrators can also target which information is indexed and made searchable through the VNX storage console.<br /><br /><a href="//3.bp.blogspot.com/-PXse3TccSZ8/TcliCkvBDrI/AAAAAAAAAF8/VdEBQxInWsI/s1600/gsa_vnx_diagramtwo.jpg" onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}"><img alt="" border="0" id="BLOGGER_PHOTO_ID_5605119007599431346" src="//3.bp.blogspot.com/-PXse3TccSZ8/TcliCkvBDrI/AAAAAAAAAF8/VdEBQxInWsI/s320/gsa_vnx_diagramtwo.jpg" style="display:block; margin:0px auto 10px; text-align:center;cursor:pointer; cursor:hand;width: 320px; height: 169px;"></a>We’re excited to be working with EMC on this unique implementation of our connector technology. The solution will provide users with a great experience as they grapple with the rapid expansion of information in their business.<br /><br />For those of you who are attending <a href="http://www.emcworld.com/#utm_campaign=vnx&utm_source=en-blog-na-us-vnx_2011-05-10&utm_medium=enterpriseblog">EMC World</a>, taking place in Las Vegas this week, we will be on the ground at the EMC Unified Storage booth to talk more about this solution. We look forward to seeing you there to explain how VNX Storage and the Google Search Appliance work together to maximize your IT investments. </noscript> </div> </div> <div class='share'> <span class='gplus-share social-wrapper' data-href='https://plus.google.com/share?url=https://cloud.googleblog.com/2011/05/faster-time-to-information-google.html'> <img alt='Share on Google+' height='24' src='https://www.gstatic.com/images/branding/google_plus/2x/ic_w_post_gplus_black_24dp.png' width='24'/> </span> <span class='twitter-custom social-wrapper' data-href='http://twitter.com/share?text=Official Google Cloud Blog:Faster time to information: Google Search Appliance and EMC VNX Storage join forces&url=https://cloud.googleblog.com/2011/05/faster-time-to-information-google.html&via=gsuite'> <img alt='Share on Twitter' height='24' src='https://www.gstatic.com/images/icons/material/system/2x/post_twitter_black_24dp.png' width='24'/> </span> <span class='fb-custom social-wrapper' 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href='https://cloud.googleblog.com/search/label/Google%20AdWords'> Google AdWords </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20App%20Engine'> Google App Engine </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Apps'> Google Apps </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Apps%20Blog'> Google Apps Blog </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Apps%20for%20Business'> Google Apps for Business </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Apps%20for%20Education'> Google Apps for Education </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Apps%20for%20Government'> Google Apps for Government </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Apps%20for%20Work'> Google Apps for Work </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Apps%20Marketplace'> Google Apps Marketplace </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Apps%20Reseller'> Google Apps Reseller </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Apps%20Script'> Google Apps Script </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Apps%20Vault'> Google Apps Vault </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20BigQuery'> Google BigQuery </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Calendar'> Google Calendar </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Calendar%20app'> Google Calendar app </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Certified%20Teachers'> Google Certified Teachers </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Chrome'> Google Chrome </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Chromebases'> Google Chromebases </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Classroom'> Google Classroom </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Cloud%20Datastore'> Google Cloud Datastore </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Cloud%20DNS'> Google Cloud DNS </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Cloud%20Platform'> Google Cloud Platform </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/google%20cloud%20storage'> google cloud storage </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Cloud%20Vision%20API'> Google Cloud Vision API </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/google%20commerce%20search'> google commerce search </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Compute%20Engine'> Google Compute Engine </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Doc'> Google Doc </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Docs'> Google Docs </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Domains'> Google Domains </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Draw'> Google Draw </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Drive'> Google Drive </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Drive%20for%20Work'> Google Drive for Work </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Earth'> Google Earth </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Earth%20Engine'> Google Earth Engine </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Earth%20Enterprise'> Google Earth Enterprise </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Earth%20Images'> Google Earth Images </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Earth%20Pro'> Google Earth Pro </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Email%20Security%20and%20Archiving'> Google Email Security and Archiving </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Enterprise'> Google Enterprise </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Enterprise%20Search'> Google Enterprise Search </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Expeditions'> Google Expeditions </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20for%20Education'> Google for Education </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20for%20Education%20Partner%20Program'> Google for Education Partner Program </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20for%20Education%20Training%20Center'> Google for Education Training Center </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20for%20Entrepreneurs'> Google for Entrepreneurs </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20for%20Work'> Google for Work </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20for%20Work%20and%20Google%20for%20Education%20Partner%20Program'> Google for Work and Google for Education Partner Program </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20for%20Work%20partner%20program'> Google for Work partner program </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Forms'> Google Forms </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Green'> Google Green </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/google%20groups'> google groups </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Hangout'> Google Hangout </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Hangouts'> Google Hangouts </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20I%2FO'> Google I/O </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Keep'> Google Keep </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Maps'> Google Maps </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Maps%20API'> Google Maps API </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Maps%20APIs'> Google Maps APIs </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Maps%20Coordinate'> Google Maps Coordinate </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Maps%20Engine'> Google Maps Engine </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Maps%20Engine%20Pro'> Google Maps Engine Pro </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Maps%20Engine%20public%20data%20program'> Google Maps Engine public data program </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Maps%20for%20Business'> Google Maps for Business </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Maps%20for%20Work'> Google Maps for Work </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Maps%20Gallery'> Google Maps Gallery </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Maps%20Tracks%20API'> Google Maps Tracks API </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Message%20Continuity'> Google Message Continuity </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/google%20message%20security'> google message security </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Mobile%20Device%20Management'> Google Mobile Device Management </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20My%20Maps'> Google My Maps </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20My%20Maps%20Pro'> Google My Maps Pro </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Places%20API'> Google Places API </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Play'> Google Play </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/google%20play%20for%20education'> google play for education </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Prediction%20API'> Google Prediction API </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Research%20tool'> Google Research tool </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Science%20Fair'> Google Science Fair </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Search%20Appliance'> Google Search Appliance </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Security%20Key'> Google Security Key </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Sheets'> Google Sheets </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Site%20Search'> Google Site Search </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/google%20sites'> google sites </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Slides%20API'> Google Slides API </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Smart%20Lock'> Google Smart Lock </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20spreadsheets'> Google spreadsheets </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Springboard'> Google Springboard </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/google%20storage'> google storage </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Storage%20for%20Developers'> Google Storage for Developers </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Translate'> Google Translate </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Vault'> Google Vault </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Video'> Google Video </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%20Wave'> Google Wave </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/google%2B'> google+ </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%2B%20api'> Google+ api </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Google%2B%20Communities'> Google+ Communities </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/googlenew'> googlenew </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/government'> government </a> </li> <li> <span dir='ltr'> GSA </span> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/GSA%207.0'> GSA 7.0 </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/GSA%20for%20Commerce'> GSA for Commerce </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/guest%20post'> guest post </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/HALO%20Trust'> HALO Trust </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Hangout%20on%20Air'> Hangout on Air </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Hangouts%20on%20Air'> Hangouts on Air </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/HEAT'> HEAT </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/hints%20and%20tips'> hints and tips </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/HIPAA'> HIPAA </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Inbox'> Inbox </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Inbox%20by%20Gmail'> Inbox by Gmail </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/innovation'> innovation </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/international%20trade'> international trade </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Internet%20Explorer'> Internet Explorer </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/intranet'> intranet </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/io2011'> io2011 </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/iOS'> iOS </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/iPad'> iPad </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/IT'> IT </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/K-12'> K-12 </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Kubernetes'> Kubernetes </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/large%20business'> large business </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/MAM'> MAM </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/manufacturing'> manufacturing </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Mapping%20a%20better%20world'> Mapping a better world </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/marketplace'> marketplace </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/marketplace%20highlights'> marketplace highlights </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/mashups'> mashups </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/MCCs'> MCCs </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/MDM'> MDM </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/medium%20business'> medium business </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/migration'> migration </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/mobile'> mobile </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/mobile%20management'> mobile management </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/model%20contract%20clauses'> model contract clauses </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/moms'> moms </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Mother%27s%20Day'> Mother's Day </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/mpstaffpick'> mpstaffpick </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/MyHEAT'> MyHEAT </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/NAVMAN'> NAVMAN </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/new%20features'> new features </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/news'> news </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Niagara%20International%20Transportation%20Technology%20Coalition'> Niagara International Transportation Technology Coalition </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/non-profit'> non-profit </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/noteworthy'> noteworthy </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/offline'> offline </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/OpenID%20Connect'> OpenID Connect </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Parters'> Parters </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/partner'> partner </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Partner%20Showcase'> Partner Showcase </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/partners'> partners </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Place%20Summaries'> Place Summaries </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Postini'> Postini </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/privacy'> privacy </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/product%20ideas'> product ideas </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/productivity'> productivity </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Quickoffice'> Quickoffice </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Receptionist%27s%20Day'> Receptionist's Day </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/reports'> reports </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Reseller'> Reseller </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/retail'> retail </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/RSA'> RSA </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Safer%20Internet%20Day'> Safer Internet Day </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/SBW2013'> SBW2013 </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/SBW2014'> SBW2014 </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/sbweek'> sbweek </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/SCCs'> SCCs </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Search'> Search </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Security'> Security </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Security%20Key'> Security Key </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/small%20business'> small business </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Small%20Business%20Week'> Small Business Week </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Small%20businesses'> Small businesses </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/SMB'> SMB </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/spam%20and%20security%20trends'> spam and security trends </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Startups'> Startups </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/success%20story'> success story </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/support'> support </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/switch'> switch </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/System%20Admin'> System Admin </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/T%20Dispatch'> T Dispatch </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Teamwork%202015'> Teamwork 2015 </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Thanksgiving'> Thanksgiving </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Transport%20and%20Logistics'> Transport and Logistics </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Trust'> Trust </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/UK'> UK </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/university'> university </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/University%20of%20Calgary'> University of Calgary </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Updates'> Updates </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/utilities'> utilities </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Veteran%20Owned%20Businesses'> Veteran Owned Businesses </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Veterans%20Day'> Veterans Day </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Veterans%20Day%202013'> Veterans Day 2013 </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Veterans%20Day%202014'> Veterans Day 2014 </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/viewpoint'> viewpoint </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/VNX'> VNX </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/wallet'> wallet </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/webinar'> webinar </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/webmaster'> webmaster </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Winter'> Winter </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/women%20in%20tech'> women in tech </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Women%27s%20History%20Month'> Women's History Month </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/Work%20Resolutions'> Work Resolutions </a> </li> <li> <a dir='ltr' href='https://cloud.googleblog.com/search/label/World%20Bank'> World Bank </a> </li> </ul> <div class='clear'></div> </div> </div><div class='widget BlogArchive' data-version='1' id='BlogArchive1'> <div class='tab'> <i class='material-icons icon'>  </i> <h2> Archive </h2> <i class='material-icons arrow'>  </i> </div> <div class='widget-content'> <div id='ArchiveList'> <div id='BlogArchive1_ArchiveList'> <ul class='hierarchy'> <li class='archivedate expanded'> <div class='intervalToggle'> <span class='new-toggle' href='javascript:void(0)'> <i class='material-icons arrow'>  </i> </span> <a class='toggle' href='javascript:void(0)' style='display: none'> <span class='zippy toggle-open'> <i class='material-icons'>  </i>   </span> </a> <a class='post-count-link' href='https://cloud.googleblog.com/2016/'> 2016 </a> </div> <div class='items'> <ul class='hierarchy'> <li class='archivedate expanded'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2016/10/'> October </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2016/09/'> September </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2016/08/'> August </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2016/07/'> July </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2016/06/'> June </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2016/05/'> May </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2016/04/'> April </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2016/03/'> March </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2016/02/'> February </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2016/01/'> January </a> </div> <div class='items'> </div> </li> </ul> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class='intervalToggle'> <span class='new-toggle' href='javascript:void(0)'> <i class='material-icons arrow'>  </i> </span> <a class='toggle' href='javascript:void(0)' style='display: none'> <span class='zippy'> <i class='material-icons'>  </i>   </span> </a> <a class='post-count-link' href='https://cloud.googleblog.com/2015/'> 2015 </a> </div> <div class='items'> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2015/12/'> December </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2015/11/'> November </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2015/10/'> October </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2015/09/'> September </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2015/08/'> August </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2015/07/'> July </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2015/06/'> June </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2015/05/'> May </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2015/04/'> April </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2015/03/'> March </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2015/02/'> February </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2015/01/'> January </a> </div> <div class='items'> </div> </li> </ul> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class='intervalToggle'> <span class='new-toggle' href='javascript:void(0)'> <i class='material-icons arrow'>  </i> </span> <a class='toggle' href='javascript:void(0)' style='display: none'> <span class='zippy'> <i class='material-icons'>  </i>   </span> </a> <a class='post-count-link' href='https://cloud.googleblog.com/2014/'> 2014 </a> </div> <div class='items'> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2014/12/'> December </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2014/11/'> November </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2014/10/'> October </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2014/09/'> September </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2014/08/'> August </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2014/07/'> July </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2014/06/'> June </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2014/05/'> May </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2014/04/'> April </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2014/03/'> March </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2014/02/'> February </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2014/01/'> January </a> </div> <div class='items'> </div> </li> </ul> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class='intervalToggle'> <span class='new-toggle' href='javascript:void(0)'> <i class='material-icons arrow'>  </i> </span> <a class='toggle' href='javascript:void(0)' style='display: none'> <span class='zippy'> <i class='material-icons'>  </i>   </span> </a> <a class='post-count-link' href='https://cloud.googleblog.com/2013/'> 2013 </a> </div> <div class='items'> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2013/12/'> December </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2013/11/'> November </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2013/10/'> October </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2013/09/'> September </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2013/08/'> August </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2013/07/'> July </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2013/06/'> June </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2013/05/'> May </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2013/04/'> April </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2013/03/'> March </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2013/02/'> February </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2013/01/'> January </a> </div> <div class='items'> </div> </li> </ul> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class='intervalToggle'> <span class='new-toggle' href='javascript:void(0)'> <i class='material-icons arrow'>  </i> </span> <a class='toggle' href='javascript:void(0)' style='display: none'> <span class='zippy'> <i class='material-icons'>  </i>   </span> </a> <a class='post-count-link' href='https://cloud.googleblog.com/2012/'> 2012 </a> </div> <div class='items'> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2012/12/'> December </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2012/11/'> November </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2012/10/'> October </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2012/09/'> September </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2012/08/'> August </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2012/07/'> July </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2012/06/'> June </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2012/05/'> May </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2012/04/'> April </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2012/03/'> March </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2012/02/'> February </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2012/01/'> January </a> </div> <div class='items'> </div> </li> </ul> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class='intervalToggle'> <span class='new-toggle' href='javascript:void(0)'> <i class='material-icons arrow'>  </i> </span> <a class='toggle' href='javascript:void(0)' style='display: none'> <span class='zippy'> <i class='material-icons'>  </i>   </span> </a> <a class='post-count-link' href='https://cloud.googleblog.com/2011/'> 2011 </a> </div> <div class='items'> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2011/12/'> December </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2011/11/'> November </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2011/10/'> October </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2011/09/'> September </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2011/08/'> August </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2011/07/'> July </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2011/06/'> June </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2011/05/'> May </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2011/04/'> April </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2011/03/'> March </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2011/02/'> February </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2011/01/'> January </a> </div> <div class='items'> </div> </li> </ul> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class='intervalToggle'> <span class='new-toggle' href='javascript:void(0)'> <i class='material-icons arrow'>  </i> </span> <a class='toggle' href='javascript:void(0)' style='display: none'> <span class='zippy'> <i class='material-icons'>  </i>   </span> </a> <a class='post-count-link' href='https://cloud.googleblog.com/2010/'> 2010 </a> </div> <div class='items'> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2010/12/'> December </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2010/11/'> November </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2010/10/'> October </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2010/09/'> September </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2010/08/'> August </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2010/07/'> July </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2010/06/'> June </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2010/05/'> May </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2010/04/'> April </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2010/03/'> March </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2010/02/'> February </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2010/01/'> January </a> </div> <div class='items'> </div> </li> </ul> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class='intervalToggle'> <span class='new-toggle' href='javascript:void(0)'> <i class='material-icons arrow'>  </i> </span> <a class='toggle' href='javascript:void(0)' style='display: none'> <span class='zippy'> <i class='material-icons'>  </i>   </span> </a> <a class='post-count-link' href='https://cloud.googleblog.com/2009/'> 2009 </a> </div> <div class='items'> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2009/12/'> December </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2009/11/'> November </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2009/10/'> October </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2009/09/'> September </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2009/08/'> August </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2009/07/'> July </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2009/06/'> June </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2009/05/'> May </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2009/04/'> April </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2009/03/'> March </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2009/02/'> February </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2009/01/'> January </a> </div> <div class='items'> </div> </li> </ul> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class='intervalToggle'> <span class='new-toggle' href='javascript:void(0)'> <i class='material-icons arrow'>  </i> </span> <a class='toggle' href='javascript:void(0)' style='display: none'> <span class='zippy'> <i class='material-icons'>  </i>   </span> </a> <a class='post-count-link' href='https://cloud.googleblog.com/2008/'> 2008 </a> </div> <div class='items'> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2008/12/'> December </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2008/11/'> November </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2008/10/'> October </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2008/09/'> September </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2008/08/'> August </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2008/07/'> July </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2008/06/'> June </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2008/05/'> May </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2008/04/'> April </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2008/03/'> March </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2008/02/'> February </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2008/01/'> January </a> </div> <div class='items'> </div> </li> </ul> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class='intervalToggle'> <span class='new-toggle' href='javascript:void(0)'> <i class='material-icons arrow'>  </i> </span> <a class='toggle' href='javascript:void(0)' style='display: none'> <span class='zippy'> <i class='material-icons'>  </i>   </span> </a> <a class='post-count-link' href='https://cloud.googleblog.com/2007/'> 2007 </a> </div> <div class='items'> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2007/12/'> December </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2007/11/'> November </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2007/10/'> October </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2007/09/'> September </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2007/08/'> August </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2007/07/'> July </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2007/06/'> June </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2007/05/'> May </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2007/04/'> April </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2007/03/'> March </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2007/02/'> February </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2007/01/'> January </a> </div> <div class='items'> </div> </li> </ul> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class='intervalToggle'> <span class='new-toggle' href='javascript:void(0)'> <i class='material-icons arrow'>  </i> </span> <a class='toggle' href='javascript:void(0)' style='display: none'> <span class='zippy'> <i class='material-icons'>  </i>   </span> </a> <a class='post-count-link' href='https://cloud.googleblog.com/2006/'> 2006 </a> </div> <div class='items'> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' href='https://cloud.googleblog.com/2006/12/'> December </a> </div> <div class='items'> </div> </li> </ul> <ul class='hierarchy'> <li class='archivedate collapsed'> <div class=''> <a class='post-count-link' 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style='margin-top: -16px;' width='92'/> </a> <ul> <li> <a href='//www.google.com/'> Google </a> </li> <li> <a href='//www.google.com/policies/privacy/'> Privacy </a> </li> <li> <a href='//www.google.com/policies/terms/'> Terms </a> </li> </ul> </div> </div> <script type='text/javascript'> //<![CDATA[ // Social sharing popups. var postEl = document.getElementsByClassName('social-wrapper'); var postCount = postEl.length; for(i=0; i<postCount;i++){ postEl[i].addEventListener("click", function(event){ var postUrl = this.getAttribute("data-href"); window.open( postUrl,'popUpWindow','height=500,width=500,left=10,top=10,resizable=yes,scrollbars=yes,toolbar=yes,menubar=no,location=no,directories=no,status=yes'); });} //]]> </script> <script type='text/javascript'> //<![CDATA[ var BreakpointHandler = function() { this.initted = false; this.isHomePage = false; this.isMobile = false; }; BreakpointHandler.prototype.finalizeSummary = function(summaryHtml, lastNode) { // Use $.trim for IE8 compatibility summaryHtml = $.trim(summaryHtml).replace(/(<br>|\s)+$/,''); if (lastNode.nodeType == 3) { var lastChar = summaryHtml.slice(-1); if (!lastChar.match(/[.”"?]/)) { if (!lastChar.match(/[A-Za-z]/)) { summaryHtml = summaryHtml.slice(0, -1); } summaryHtml += ' ...'; } } else if (lastNode.nodeType == 1 && (lastNode.nodeName == 'I' || lastNode.nodeName == 'A')) { summaryHtml += ' ...'; } return summaryHtml; }; BreakpointHandler.prototype.generateSummaryFromContent = function(content, numWords) { var seenWords = 0; var summaryHtml = ''; for (var i=0; i < content.childNodes.length; i++) { var node = content.childNodes[i]; var nodeText; if (node.nodeType == 1) { if (node.hasAttribute('data-about-pullquote')) { continue; } nodeText = node.textContent; if (nodeText === undefined) { // innerText for IE8 nodeText = node.innerText; } if (node.nodeName == 'DIV' || node.nodeName == 'B') { // Don't end early if we haven't seen enough words. if (seenWords < 10) { continue; } if (i > 0) { summaryHtml = this.finalizeSummary(summaryHtml, content.childNodes[i-1]); } break; } summaryHtml += node.outerHTML; } else if (node.nodeType == 3) { nodeText = node.nodeValue; summaryHtml += nodeText + ' '; } var words = nodeText.match(/\S+\s*/g); if (!words) { continue; } var remain = numWords - seenWords; if (words.length >= remain) { summaryHtml = this.finalizeSummary(summaryHtml, node); break; } seenWords += words.length; } return summaryHtml; }; BreakpointHandler.prototype.detect = function() { var match, pl = /\+/g, search = /([^&=]+)=?([^&]*)/g, decode = function (s) { return decodeURIComponent(s.replace(pl, " ")); }, query = window.location.search.substring(1); var urlParams = {}; while (match = search.exec(query)) urlParams[decode(match[1])] = decode(match[2]); this.isListPage = $('html').hasClass('list-page'); this.isMobile = urlParams['m'] === '1'; this.isHomePage = window.location.pathname == '/'; }; BreakpointHandler.prototype.initContent = function() { var self = this; $('.post').each(function(index) { var body = $(this).children('.post-body')[0]; var content = $(body).children('.post-content')[0]; $(content).addClass('post-original'); var data = $(content).children('script').html(); data = self.rewriteForSSL(data); // If exists, extract specified editor's preview. var match = data.match(/([\s\S]+?)<div data-is-preview.+?>([\s\S]+)<\/div>/m); if (match) { data = match[1]; } // Prevent big images from loading when they aren't needed. // This must be done as a pre-injection step, since image loading can't be // canceled once embedded into the DOM. if (self.isListPage && self.isMobile) { data = data.replace(/<(img|iframe) .+?>/g, ''); } // Insert template to be rendered as nodes. content.innerHTML = data; if (self.isListPage) { var summary = document.createElement('div'); $(summary).addClass('post-content'); $(summary).addClass('post-summary'); body.insertBefore(summary, content); if (match) { // Use provided summary. summary.innerHTML = match[2]; } else { // Generate a summary. // Summary generation relies on DOM, so it must occur after content is // inserted into the page. summary.innerHTML = self.generateSummaryFromContent(content, 30); } // Add read more link to summary. var titleAnchor = $(this).find('.title a')[0]; var link = titleAnchor.cloneNode(true); link.innerHTML = 'Read More'; $(link).addClass('read-more'); summary.appendChild(link); } }); // Firefox does not allow for proper styling of BR. if (navigator.userAgent.indexOf('Firefox') > -1) { $('.post-content br').replaceWith('<span class="space"></span>'); } $('.loading').removeClass('loading'); }; BreakpointHandler.prototype.process = function() { if (!this.initted) { var makeInsecureImageRegex = function(hosts) { var whitelist = hosts.join('|').replace(/\./g,'\\.'); // Normal image tags, plus input images (yes, this is possible!) return new RegExp('(<(img|input)[^>]+?src=("|\'))http:\/\/(' + whitelist +')', 'g'); }; this.sslImageRegex = 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