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href="/group/certificate/fos-upgrade-certificate-request" role="menuitem">Gen 5 FOS Upgrade Certificates</a> </div> <div class="col-sm-6 col-lg-4 dropdown-item-third-spacing"> <a class="dropdown-item-third" href="/group/certificate/trufos-certificate-request" role="menuitem">TruFOS Certificates</a> </div> </div> </div> </div> </li> </ul> </div> </nav> <div class="ecx-portlet-area flex-grow-1 overflow-auto mw-100"> <div class="layout-content portlet-layout" id="main-content" role="main"> <style data-senna-track="temporary" type="text/css"> .portlet-borderless .portlet-content {padding: 0;}</style> <div class="lfr-layout-structure-item-com-liferay-journal-content-web-portlet-journalcontentportlet lfr-layout-structure-item-d0b994b6-268d-bf41-5481-64e72221413c " style=""> <div id="fragment-2934800d-4a36-b16a-888c-c72367862f31"> <div class="portlet-boundary portlet-boundary_com_liferay_journal_content_web_portlet_JournalContentPortlet_ portlet-static portlet-static-end portlet-decorate portlet-journal-content " id="p_p_id_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_nkmn_"><span id="p_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_nkmn"></span> <section class="portlet" id="portlet_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_nkmn"> <div class="portlet-content"> <div class=" portlet-content-container"> <div class="portlet-body"> <div class="" data-fragments-editor-item-id="20131-15686661" data-fragments-editor-item-type="fragments-editor-mapped-item"> <div class="journal-content-article " data-analytics-asset-id="15686656" data-analytics-asset-title="Login Error" data-analytics-asset-type="web-content"> <div class="intExp-browser-signedout-visible alert alert-dismissible alert-danger mb-0 text-center"><b><i> Please be advised our License Portal will be undergoing maintenance between March 15 10:30pm PST - March 16th 9:00am PST during which time users may experience intermittent performance issues. We apologize for the inconvenience. </i></b> </div> </div> </div> </div> </div> </div> </section> </div> </div> </div> <div class="lfr-layout-structure-item-com-liferay-journal-content-web-portlet-journalcontentportlet lfr-layout-structure-item-2ee3b852-bbdd-6e56-b656-1742eec017c0 " style=""> <div id="fragment-6f689354-c7d0-db7b-4a19-2506d95750d1"> <div class="portlet-boundary portlet-boundary_com_liferay_journal_content_web_portlet_JournalContentPortlet_ portlet-static portlet-static-end portlet-decorate portlet-journal-content " id="p_p_id_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_vzgz_"><span id="p_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_vzgz"></span> <section class="portlet" id="portlet_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_vzgz"> <div class="portlet-content"> <div class=" portlet-content-container"> <div class="portlet-body"> <div class="" data-fragments-editor-item-id="20131-37660" data-fragments-editor-item-type="fragments-editor-mapped-item"> <div class="journal-content-article " data-analytics-asset-id="70832" data-analytics-asset-title="SCRT-Banner" data-analytics-asset-type="web-content"> <div class="portlet-msg-error mx-6 my-2"> <center> <h3 style="color: #721c24">Please be advised that the Broadcom ERP system will be undergoing maintenance between March 28 7pm PST - Apr 1 7pm PST which will impact all new customer accounts created during this time. Click <a href="https://support.broadcom.com/web/ecx/support-content-notification/-/external/content/CriticalAlerts/0/23130" target="_blank">HERE</a> to learn more.</h3> </center> </div> </div> </div> </div> </div> </div> </section> </div> </div> </div> <div class="lfr-layout-structure-item-com-liferay-journal-content-web-portlet-journalcontentportlet lfr-layout-structure-item-a7e4eed9-abfe-d0db-3c12-5995a0b05204 " style=""> <div id="fragment-d238dcfd-b0bc-26a4-b908-50efa7e8645d"> <div class="portlet-boundary portlet-boundary_com_liferay_journal_content_web_portlet_JournalContentPortlet_ portlet-static portlet-static-end portlet-decorate portlet-journal-content " id="p_p_id_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_xvpg_"><span id="p_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_xvpg"></span> <section class="portlet" id="portlet_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_xvpg"> <div class="portlet-content"> <div class=" portlet-content-container"> <div class="portlet-body"> <div class="" data-fragments-editor-item-id="20131-37660" data-fragments-editor-item-type="fragments-editor-mapped-item"> <div class="journal-content-article " data-analytics-asset-id="70832" data-analytics-asset-title="SCRT-Banner" data-analytics-asset-type="web-content"> <div class="portlet-msg-error mx-6 my-2"> <center> <h3 style="color: #721c24">Please be advised that the Broadcom ERP system will be undergoing maintenance between March 28 7pm PST - Apr 1 7pm PST which will impact all new customer accounts created during this time. Click <a href="https://support.broadcom.com/web/ecx/support-content-notification/-/external/content/CriticalAlerts/0/23130" target="_blank">HERE</a> to learn more.</h3> </center> </div> </div> </div> </div> </div> </div> </section> </div> </div> </div> <div class="lfr-layout-structure-item-com-liferay-journal-content-web-portlet-journalcontentportlet lfr-layout-structure-item-196d45ca-56c8-863e-ad1d-c44dbbb2a4eb " style=""> <div id="fragment-30ce1070-c2a4-ba23-2125-64a451af8c8b"> <div class="portlet-boundary portlet-boundary_com_liferay_journal_content_web_portlet_JournalContentPortlet_ portlet-static portlet-static-end portlet-decorate portlet-journal-content " id="p_p_id_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_lhky_"><span id="p_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_lhky"></span> <section class="portlet" id="portlet_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_lhky"> <div class="portlet-content"> <div class=" portlet-content-container"> <div class="portlet-body"> <div class="" data-fragments-editor-item-id="20131-37660" data-fragments-editor-item-type="fragments-editor-mapped-item"> <div class="journal-content-article " data-analytics-asset-id="70832" data-analytics-asset-title="SCRT-Banner" data-analytics-asset-type="web-content"> <div class="portlet-msg-error mx-6 my-2"> <center> <h3 style="color: #721c24">Please be advised that the Broadcom ERP system will be undergoing maintenance between March 28 7pm PST - Apr 1 7pm PST which will impact all new customer accounts created during this time. Click <a href="https://support.broadcom.com/web/ecx/support-content-notification/-/external/content/CriticalAlerts/0/23130" target="_blank">HERE</a> to learn more.</h3> </center> </div> </div> </div> </div> </div> </div> </section> </div> </div> </div> <div class="lfr-layout-structure-item-com-liferay-journal-content-web-portlet-journalcontentportlet lfr-layout-structure-item-e4eea533-9cb9-5ee2-e78f-3004291c3b31 " style=""> <div id="fragment-9cbe8b2f-fd1f-d629-89a8-7b62929f5686"> <div class="portlet-boundary portlet-boundary_com_liferay_journal_content_web_portlet_JournalContentPortlet_ portlet-static portlet-static-end portlet-decorate portlet-journal-content " id="p_p_id_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_tbyb_"><span id="p_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_tbyb"></span> <section class="portlet" id="portlet_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_tbyb"> <div class="portlet-content"> <div class=" portlet-content-container"> <div class="portlet-body"> <div class="" data-fragments-editor-item-id="20131-37660" data-fragments-editor-item-type="fragments-editor-mapped-item"> <div class="journal-content-article " data-analytics-asset-id="70832" data-analytics-asset-title="SCRT-Banner" data-analytics-asset-type="web-content"> <div class="portlet-msg-error mx-6 my-2"> <center> <h3 style="color: #721c24">Please be advised that the Broadcom ERP system will be undergoing maintenance between March 28 7pm PST - Apr 1 7pm PST which will impact all new customer accounts created during this time. Click <a href="https://support.broadcom.com/web/ecx/support-content-notification/-/external/content/CriticalAlerts/0/23130" target="_blank">HERE</a> to learn more.</h3> </center> </div> </div> </div> </div> </div> </div> </section> </div> </div> </div> <div class="lfr-layout-structure-item-com-liferay-journal-content-web-portlet-journalcontentportlet lfr-layout-structure-item-ce3f9eb9-0cd1-577f-6a80-82186c862069 " style=""> <div id="fragment-95cf3eab-ef92-99b7-2a08-4329e003e775"> </div> </div> <div class="lfr-layout-structure-item-com-liferay-journal-content-web-portlet-journalcontentportlet lfr-layout-structure-item-dcb8032c-5c5a-19e6-9685-94dfd6a5e34b " style=""> <div id="fragment-d0bdded1-e716-78fd-aae9-3cbfefddba03"> <div class="portlet-boundary portlet-boundary_com_liferay_journal_content_web_portlet_JournalContentPortlet_ portlet-static portlet-static-end portlet-decorate portlet-journal-content " id="p_p_id_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_yset_"><span id="p_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_yset"></span> <section class="portlet" id="portlet_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_yset"> <div class="portlet-content"> <div class=" portlet-content-container"> <div class="portlet-body"> <div class="" data-fragments-editor-item-id="20131-1027460" data-fragments-editor-item-type="fragments-editor-mapped-item"> <div class="journal-content-article " data-analytics-asset-id="1027458" data-analytics-asset-title="General Notification" data-analytics-asset-type="web-content"> <center> <div class="portlet-msg-error mx-6 my-2"> <h3><b id="docs-internal-guid-dce5fabf-7fff-e78c-8ee2-79a802e7f5a4">Please be advised that we will be performing maintenance on our backend systems between Saturday June 15th, 5AM PT - Saturday June 15th, 7PM PT which will impact various elements on the Support Portal. Click <a href="https://support.broadcom.com/web/ecx/support-content-notification/-/external/content/CriticalAlerts/0/22062" target="_blank">HERE</a> to learn more.</b></h3> </div> </center> </div> </div> </div> </div> </div> </section> </div> </div> </div> <div class="lfr-layout-structure-item-com-liferay-fragment-internal-renderer-contentobjectfragmentrenderer lfr-layout-structure-item-7eb8ee07-6043-f53c-b568-849df173cc38 " style=""></div> <div class="lfr-layout-structure-item-com-liferay-journal-content-web-portlet-journalcontentportlet lfr-layout-structure-item-bc436d6a-2e24-e403-d9c6-c3774baf3a0d " style=""> <div id="fragment-aeb94220-c771-a8a6-373a-8390554a805f"> <div class="portlet-boundary portlet-boundary_com_liferay_journal_content_web_portlet_JournalContentPortlet_ portlet-static portlet-static-end portlet-decorate portlet-journal-content " id="p_p_id_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_fipw_"><span id="p_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_fipw"></span> <section class="portlet" id="portlet_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_fipw"> <div class="portlet-content"> <div class=" portlet-content-container"> <div class="portlet-body"> <div class="" data-fragments-editor-item-id="20131-1027460" data-fragments-editor-item-type="fragments-editor-mapped-item"> <div class="journal-content-article " data-analytics-asset-id="1027458" data-analytics-asset-title="General Notification" data-analytics-asset-type="web-content"> <center> <div class="portlet-msg-error mx-6 my-2"> <h3><b id="docs-internal-guid-dce5fabf-7fff-e78c-8ee2-79a802e7f5a4">Please be advised that we will be performing maintenance on our backend systems between Saturday June 15th, 5AM PT - Saturday June 15th, 7PM PT which will impact various elements on the Support Portal. Click <a href="https://support.broadcom.com/web/ecx/support-content-notification/-/external/content/CriticalAlerts/0/22062" target="_blank">HERE</a> to learn more.</b></h3> </div> </center> </div> </div> </div> </div> </div> </section> </div> </div> </div> <div class="lfr-layout-structure-item-com-liferay-journal-content-web-portlet-journalcontentportlet lfr-layout-structure-item-6799193d-0e27-5e8f-1652-ffb581e1df13 " style=""> <div id="fragment-a779f18c-b9d5-ab2c-0059-76bcdf12244b"> <div class="portlet-boundary portlet-boundary_com_liferay_journal_content_web_portlet_JournalContentPortlet_ portlet-static portlet-static-end portlet-decorate portlet-journal-content " id="p_p_id_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_hhca_"><span id="p_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_hhca"></span> <section class="portlet" id="portlet_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_hhca"> <div class="portlet-content"> <div class=" portlet-content-container"> <div class="portlet-body"> <div class="" data-fragments-editor-item-id="20131-101456433" data-fragments-editor-item-type="fragments-editor-mapped-item"> <div class="journal-content-article " data-analytics-asset-id="101456431" data-analytics-asset-title="General Notification 4" data-analytics-asset-type="web-content"> <center> <div class="portlet-msg-error mx-6 my-2"> <p><b id="docs-internal-guid-a5383738-7fff-f971-4c49-127c383f2f71">Broadcom Inc., recently modified our authentication technology which will require you to activate your account.&nbsp;</b></p> <p><b id="docs-internal-guid-a5383738-7fff-f971-4c49-127c383f2f71">Upon first login, you will see a message stating “your account is locked”. To unlock your account and complete the transition of your Broadcom Profile please follow these steps documented <a href="https://knowledge.broadcom.com/external/article?articleNumber=384552" rel="noopener noreferrer" target="_blank">HERE</a>.</b></p> </div> </center> </div> </div> </div> </div> </div> </section> </div> </div> </div> <div class="lfr-layout-structure-item-com-liferay-journal-content-web-portlet-journalcontentportlet lfr-layout-structure-item-f53a63a1-ad93-0f82-db38-5c16ca6d1a46 " style=""> <div id="fragment-c25def39-790c-668c-5c35-d9190e7c29b1"> <div class="portlet-boundary portlet-boundary_com_liferay_journal_content_web_portlet_JournalContentPortlet_ portlet-static portlet-static-end portlet-decorate portlet-journal-content " id="p_p_id_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_wozy_"><span id="p_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_wozy"></span> <section class="portlet" id="portlet_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_wozy"> <div class="portlet-content"> <div class=" portlet-content-container"> <div class="portlet-body"> <div class="" data-fragments-editor-item-id="20131-101456433" data-fragments-editor-item-type="fragments-editor-mapped-item"> <div class="journal-content-article " data-analytics-asset-id="101456431" data-analytics-asset-title="General Notification 4" data-analytics-asset-type="web-content"> <center> <div class="portlet-msg-error mx-6 my-2"> <p><b id="docs-internal-guid-a5383738-7fff-f971-4c49-127c383f2f71">Broadcom Inc., recently modified our authentication technology which will require you to activate your account.&nbsp;</b></p> <p><b id="docs-internal-guid-a5383738-7fff-f971-4c49-127c383f2f71">Upon first login, you will see a message stating “your account is locked”. To unlock your account and complete the transition of your Broadcom Profile please follow these steps documented <a href="https://knowledge.broadcom.com/external/article?articleNumber=384552" rel="noopener noreferrer" target="_blank">HERE</a>.</b></p> </div> </center> </div> </div> </div> </div> </div> </section> </div> </div> </div> <div class="lfr-layout-structure-item-com-liferay-journal-content-web-portlet-journalcontentportlet lfr-layout-structure-item-da4d50a2-d915-acb1-1572-834ff4f05236 " style=""> <div id="fragment-7d559cb1-9d9b-5788-e701-5faf5edba4c8"> <div class="portlet-boundary portlet-boundary_com_liferay_journal_content_web_portlet_JournalContentPortlet_ portlet-static portlet-static-end portlet-decorate portlet-journal-content " id="p_p_id_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_sbsa_"><span id="p_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_sbsa"></span> <section class="portlet" id="portlet_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_sbsa"> <div class="portlet-content"> <div class=" portlet-content-container"> <div class="portlet-body"> <div class="" data-fragments-editor-item-id="20131-141723627" data-fragments-editor-item-type="fragments-editor-mapped-item"> <div class="journal-content-article " data-analytics-asset-id="141723625" data-analytics-asset-title="ERP-Banner" data-analytics-asset-type="web-content"> <div class="portlet-msg-error mx-6 my-2" style="text-align: center;"> <h3 style="color: rgb(114,28,36);">Please be advised that we will be performing maintenance on our backend systems between Saturday, Dec 7 at 7AM PDT - Saturday, Dec 7, 7PM PDT which will impact various elements on the Support Portal. Click <a href="https://support.broadcom.com/external/content/CriticalAlerts/0/22062" rel="noopener noreferrer" target="_blank">HERE</a> to learn more.</h3> </div> </div> </div> </div> </div> </div> </section> </div> </div> </div> <div class="lfr-layout-structure-item-com-liferay-journal-content-web-portlet-journalcontentportlet lfr-layout-structure-item-23fe2382-ffeb-2c15-00f6-8c566dbb1f36 " style=""> <div id="fragment-9a7e97c8-aa7d-8a85-8e01-28356b0a7974"> <div class="portlet-boundary portlet-boundary_com_liferay_journal_content_web_portlet_JournalContentPortlet_ portlet-static portlet-static-end portlet-decorate portlet-journal-content " id="p_p_id_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_svmn_"><span id="p_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_svmn"></span> <section class="portlet" id="portlet_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_svmn"> <div class="portlet-content"> <div class=" portlet-content-container"> <div class="portlet-body"> <div class="" data-fragments-editor-item-id="20131-101456433" data-fragments-editor-item-type="fragments-editor-mapped-item"> <div class="journal-content-article " data-analytics-asset-id="101456431" data-analytics-asset-title="General Notification 4" data-analytics-asset-type="web-content"> <center> <div class="portlet-msg-error mx-6 my-2"> <p><b id="docs-internal-guid-a5383738-7fff-f971-4c49-127c383f2f71">Broadcom Inc., recently modified our authentication technology which will require you to activate your account.&nbsp;</b></p> <p><b id="docs-internal-guid-a5383738-7fff-f971-4c49-127c383f2f71">Upon first login, you will see a message stating “your account is locked”. To unlock your account and complete the transition of your Broadcom Profile please follow these steps documented <a href="https://knowledge.broadcom.com/external/article?articleNumber=384552" rel="noopener noreferrer" target="_blank">HERE</a>.</b></p> </div> </center> </div> </div> </div> </div> </div> </section> </div> </div> </div> <div class="lfr-layout-structure-item-com-liferay-journal-content-web-portlet-journalcontentportlet lfr-layout-structure-item-048c4ac1-9d9d-bebf-edfc-45260088d71a " style=""> <div id="fragment-859996df-4913-dc8b-e7ff-e1955f4a6e9e"> <div class="portlet-boundary portlet-boundary_com_liferay_journal_content_web_portlet_JournalContentPortlet_ portlet-static portlet-static-end portlet-decorate portlet-journal-content " id="p_p_id_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_rskp_"><span id="p_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_rskp"></span> <section class="portlet" id="portlet_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_rskp"> <div class="portlet-content"> <div class=" portlet-content-container"> <div class="portlet-body"> <div class="" data-fragments-editor-item-id="20131-3561919" data-fragments-editor-item-type="fragments-editor-mapped-item"> <div class="journal-content-article " data-analytics-asset-id="3561917" data-analytics-asset-title="Welcome" data-analytics-asset-type="web-content"> <section class="pt-5 pb-5 mt-0 d-flex bg-dark" style="background-position: center center; background-size: cover; background-image: radial-gradient(67% 67% at 50% 33%, rgba(16, 18, 19, 0.8) 0%, rgba(16, 18, 19, 0.1) 100%), url(https://support.broadcom.com/documents/36634/37147/Welcome.png/f1cda6ef-9e5e-fbbf-d2aa-8f374e486d20?t=1636612092686);"> <div class="container " style=""> <div class="row mt-auto pt-4"> <div class="col-md-12"> <div class="text-center"> <h1 class="text-white text-shadow" style="font-size:36px">Welcome to 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13.4183 4.58172 17 9 17Z" stroke="#FFFFFF" strokewidth="2" strokelinecap="round" strokelinejoin="round" /> <path d="M9 9V12" stroke="#FFFFFF" strokewidth="2" strokelinecap="round" strokelinejoin="round" /> <path d="M8.47 7H9.5" stroke="#FFFFFF" strokewidth="2" strokelinecap="round" strokelinejoin="round" /> </svg> Download Broadcom Support Quick Start Guide </a> </div> </div> </div> </div> </section> </div> </div> </div> </div> </div> </section> </div> </div> </div> <div class="lfr-layout-structure-item-com-liferay-journal-content-web-portlet-journalcontentportlet lfr-layout-structure-item-2ed55396-ef42-a2cf-08ac-273c146f50b3 " style=""> <div id="fragment-574a24e4-6704-ad3c-e7ab-ea9dd62c6b23"> <div class="portlet-boundary portlet-boundary_com_liferay_journal_content_web_portlet_JournalContentPortlet_ portlet-static portlet-static-end portlet-decorate portlet-journal-content " id="p_p_id_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_hmyh_"><span 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id="portlet_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_akoj"> <div class="portlet-content"> <div class=" portlet-content-container"> <div class="portlet-body"> <div class="" data-fragments-editor-item-id="20131-5889883" data-fragments-editor-item-type="fragments-editor-mapped-item"> <div class="journal-content-article " data-analytics-asset-id="5889881" data-analytics-asset-title="Additional Resources Content" data-analytics-asset-type="web-content"> <div class="pre-login-section pre-login-section-bg-grey pb-4"> <div class="brdcm-container"> <div class="section-title"> Additional Resources </div> <div class="row section-card-wrapper justify-content-around"> <div class="col-lg-4 col-md-6 solution-item mb-3"> <div class="card"> <div class="card-body d-flex flex-column h-100"> <div class="card-body-icon" style="background: none;"><picture data-fileentryid="5890144"> <source media="(max-width:300px)" 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<section class="portlet" id="portlet_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_fyxp"> <div class="portlet-content"> <div class=" portlet-content-container"> <div class="portlet-body"> <div class="" data-fragments-editor-item-id="20131-37579" data-fragments-editor-item-type="fragments-editor-mapped-item"> <div class="journal-content-article " data-analytics-asset-id="37369" data-analytics-asset-title="Contact Us" data-analytics-asset-type="web-content"> <div class="ecx-contact-us-section d-flex justify-content-center"> <div class="row no-gutters" style="max-width: 800px;"> <div class="ecx-contact-us-icon col-md-5 d-flex align-items-center pr-5"><img src="https://100.64.34.2/documents/36634/37147/contact_us.svg/59b150fb-88d7-b4a7-6074-fac7d0a147af?t=1636612079700" class="card-img-top" alt="..."> </div> <div class="ecx-contact-us-redirect col-sm-7 p-5"> <h1>Still have questions?</h1> <p class="h2 pb-3"></p> <a href="/web/ecx/contact-support" class="btn btn-primary">Contact Us</a> </div> </div> </div> </div> </div> </div> </div> </div> </section> </div> </div> </div> </div> <form action="#" aria-hidden="true" class="hide" id="hrefFm" method="post" name="hrefFm"><span></span><button hidden type="submit">Hidden</button></form> </div> </section> <!-- Partner Support Start --> <!-- Single Partner Support Modal --> <div class="modal fade d-none" style="overflow: auto" id="singlePartnerModal" tabindex="-1" role="dialog" aria-labelledby="exampleModalLabel" aria-hidden="true"> <div class="modal-dialog modal-md" role="document"> <div class="modal-content"> <div class="modal-header h-25"> <h5 class="modal-title" id="exampleModalLabel"></h5> <button type="button" class="close mt-2" onclick="hideModalPartnerSupport('singlePartnerModal')"> <span class="h1" aria-hidden="true">×</span> </button> </div> <div class="modal-body" id="lds-modal-body"> <div class="text-center align-items-center"> <p class="font-weight-bold"> It appears your Broadcom Products and Services are <br> supported by one of our certified Support partners </p> <p> Click below to be redirected to the appropriate Support <br> Partner Portal to request support </p> <p> For non-product related issues (Support Portal / Licensing) Click <a href="javascript:void(0)" onclick="redirectToCaseManagement()">HERE</a> </p> <div class="text-center align-items-center"> <button type="button" class="btn btn-primary" id="singlePartner-modal-continue" onclick="continueClicked()">Continue</button> </div> </div> </div> </div> </div> </div> <!-- Multiple Partner Support Modal --> <div class="modal fade d-none" style="overflow: auto" id="multiplePartnerModal" tabindex="-1" role="dialog" aria-labelledby="exampleModalLabel" aria-hidden="true"> <div class="modal-dialog modal-md" role="document"> <div class="modal-content"> <div class="modal-header h-25"> <h5 class="modal-title" id="exampleModalLabel"></h5> <button type="button" class="close mt-2" onclick="hideModalPartnerSupport('multiplePartnerModal')"> <span class="h1" aria-hidden="true">×</span> </button> </div> <div class="modal-body" id="lds-modal-body"> <div class="align-items-center"> <p> For <b>Technical Support</b> (issues with products or services) </p> <div> <ol> <li>Select <b>Technical</b> to be redirected to the My Entitlements page</li> <li>Expand the product you require support on</li> <li>Select the case icon from the case column</li> <li>You will be redirected to the appropriate vendor portal where you can raise your technical request</li> </ol> </div> <p> For <b>Non-Technical Support</b> (issues with portal access, license keys, software downloads) </p> <div> <ol> <li>Select <b>Non-Technical</b> to be redirected to Broadcom's case management portal</li> </ol> </div> <div class="text-center align-items-center"> <button type="button" class="btn btn-secondary mr-4" id="multiplePartner-modal-technical" onclick="continueClicked()">Technical</button> <button type="button" class="btn btn-secondary ml-4" id="multiplePartner-modal-non-technical" onclick="redirectToCaseManagement()">Non-Technical</button> </div> </div> </div> </div> </div> </div> <!-- Access Denied Modal --> <div class="fade modal d-none" id="accessDeniedModal" tabindex="-1" role="dialog" aria-labelledby="exampleModalLabel" aria-hidden="true"> <div class="modal-dialog modal-md" role="document"> <div class="modal-content"> <div class="modal-header h-25"> <h5 class="modal-title" id="exampleModalLabel"></h5> <button type="button" class="close mt-2" onclick="hideModalPartnerSupport('accessDeniedModal')"> <span class="h1" aria-hidden="true">×</span> </button> </div> <div class="modal-body ml-2 text-center align-items-center"> <div class="row"> <div class="col-11"> <div class="mt-2"> <h1 class="font-weight-bold" style="color: #cc092f;">Access Denied</h1> <div class="my-4 font-weight-bold">This feature has been disabled by your administrator.</div> </div> </div> </div> </div> </div> </div> </div> <script> var url = new URL(window.location); var segment = url.searchParams.get("segment"); var dest = url.searchParams.get("dest"); const WOLKEN_LINKS = { "MF": { "internal": "https://broadcomcms-software-agent.wolkenservicedesk.com/wolken/login-sso", "external": "https://broadcomcms-software.wolkenservicedesk.com/login-sso", }, "VC": { "internal": "https://broadcomcms-software-agent.wolkenservicedesk.com/wolken/login-sso", "external": "https://broadcomcms-software.wolkenservicedesk.com/login-sso", }, "VT": { "internal": "https://broadcomcms-software-agent.wolkenservicedesk.com/wolken/login-sso", "external": "https://broadcomcms-software.wolkenservicedesk.com/login-sso", }, "VA": { "internal": "https://broadcomcms-software-agent.wolkenservicedesk.com/wolken/login-sso", "external": "https://broadcomcms-software.wolkenservicedesk.com/login-sso", }, "VE": { "internal": "https://broadcomcms-software-agent.wolkenservicedesk.com/wolken/login-sso", "external": 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1); } else { document.addEventListener("DOMContentLoaded", fn); } } docReady(function () { if (dest == 'case') { CaseManagementClicked(); } else if(dest == 'trufos'){ BsnRedirection(); } else if (dest == 'contact-support') { ContactSupportRedirection(); } else if(dest == 'all-products'){ AllProductsRedirection(); } }); function CaseManagementClicked() { if (Liferay.ThemeDisplay.isSignedIn()) { const selectedBU = (!!ecx && !!ecx.userProductLines) ? ecx.userProductLines.selectedProductLine() : ""; if (ecx.userRoles.isCMSDisabled()) { //modal for Access Denied showModalPartnerSupport("accessDeniedModal"); } else { if (ecx.userRoles.isInternal()) { if (segment) { window.location.href = WOLKEN_LINKS[segment].internal; } else if (selectedBU) { window.location.href = WOLKEN_LINKS[selectedBU].internal; } else { window.location.href = WOLKEN_LINKS["MF"].internal; } } else { if (ecx.userRoles.isBasic()) { if (Liferay.ThemeDisplay.getUserEmailAddress() == 'test@liferay.com') { //Avoid redirection 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url); } function ContactSupportRedirection() { // remove dest parameter from url let url = new URL(window.location); url.searchParams.delete('dest'); url.searchParams.delete('segment'); window.history.replaceState({}, '', url); if (Liferay.ThemeDisplay.isSignedIn()) { const selectedBU = (!!ecx && !!ecx.userProductLines) ? ecx.userProductLines.selectedProductLine() : ""; if (segment) { window.location.href = CONTACT_SUPPORT_LINKS[segment].private; } else if (selectedBU) { window.location.href = CONTACT_SUPPORT_LINKS[selectedBU].private; } else { window.location.href = CONTACT_SUPPORT_LINKS["MF"].private; } } else { if (segment) { window.location.href = CONTACT_SUPPORT_LINKS[segment].public; } else { window.location.href = CONTACT_SUPPORT_LINKS["MF"].public; } } } function AllProductsRedirection() { // remove dest parameter from url let url = new URL(window.location); url.searchParams.delete('dest'); url.searchParams.delete('segment'); window.history.replaceState({}, '', url); if (Liferay.ThemeDisplay.isSignedIn()) { const selectedBU = (!!ecx && !!ecx.userProductLines) ? ecx.userProductLines.selectedProductLine() : ""; if (segment) { window.location.href = ALL_PRODUCTS_LINKS[segment].private; } else if (selectedBU) { window.location.href = ALL_PRODUCTS_LINKS[selectedBU].private; } else { window.location.href = ALL_PRODUCTS_LINKS["MF"].private; } } else { if (segment) { window.location.href = ALL_PRODUCTS_LINKS[segment].public; } else { window.location.href = ALL_PRODUCTS_LINKS["MF"].public; } } } function showModalPartnerSupport(modalId) { let modal = document.getElementById(modalId); modal.classList.add('d-block'); modal.classList.add('show'); } function hideModalPartnerSupport(modalId) { let modal = document.getElementById(modalId); modal.classList.remove('d-block'); modal.classList.remove('show'); } function continueClicked() { if (ecx.partnerSupportLinks && parseInt(ecx.partnerSupportLinks.getPartnersCount()) == 1) { hideModalPartnerSupport("singlePartnerModal"); window.location.href = ecx.partnerSupportLinks.getPartnerWolkenLink(); } else if (ecx.partnerSupportLinks && parseInt(ecx.partnerSupportLinks.getPartnersCount()) > 1) { hideModalPartnerSupport("multiplePartnerModal"); window.location.href = "/group/ecx/products"; } } function redirectToCaseManagement() { const selectedBU = (!!ecx && !!ecx.userProductLines) ? ecx.userProductLines.selectedProductLine() : ""; window.location.href = WOLKEN_LINKS[selectedBU].external; hideModalPartnerSupport('singlePartnerModal'); hideModalPartnerSupport('multiplePartnerModal'); } </script> <!-- Partner Support End --><!-- Popup Blocker Modal --> <div class="modal fade d-none" style="overflow: auto" id="popBlockerModal" tabindex="-1" role="dialog" aria-labelledby="popBlockerModalLabel" aria-hidden="true"> <div class="modal-dialog modal-md" role="document"> <div class="modal-content"> <div class="modal-header h-25"> <h5 class="modal-title" 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