WARNING - Scam Risks to Medi-Cal Members | Health Plan of San Mateo

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collapsed" data-toggle="collapse" data-parent="group-24ca7a298-19a6-4127-a3f8-e79d306d85f2"></i> </a> <div class="collapse" id="group-22218d745-6305-44f1-a5ce-f5269a3a747a"> <a href="https://www.hpsm.org/member/my-health-plan/careadvantage-2025/eligibility" class="list-group-item strong "> Eligibility </a> <a href="https://www.hpsm.org/member/my-health-plan/careadvantage-2025/doctors-specialists" class="list-group-item strong "> Doctors & Specialists </a> <a href="https://www.hpsm.org/member/my-health-plan/careadvantage-2025/where-can-i-get-care" class="list-group-item dropdown-item collapsed "> Where Can I Get Care? <i href="#group-308daa743-af28-42cb-96e8-a884f6161904" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-32218d745-6305-44f1-a5ce-f5269a3a747a"></i> </a> <div class="collapse" id="group-308daa743-af28-42cb-96e8-a884f6161904"> <a href="https://www.hpsm.org/member/my-health-plan/careadvantage-2025/where-can-i-get-care/emergency-coverage" class="list-group-item strong "> Emergency Medical Care </a> </div> <a href="https://www.hpsm.org/member/my-health-plan/careadvantage-2025/vision-benefits" class="list-group-item strong "> Vision Benefits </a> <a href="https://www.hpsm.org/member/my-health-plan/careadvantage-2025/worldwide-emergency-benefit" class="list-group-item strong "> Worldwide Emergency Benefit </a> <a href="https://www.hpsm.org/member/my-health-plan/careadvantage-2025/over-the-counter-otc-benefit" class="list-group-item strong "> Over-the-Counter (OTC) Benefit </a> <a href="https://www.hpsm.org/member/my-health-plan/careadvantage-2025/mail-order-pharmacy-benefit" class="list-group-item strong "> Mail-Order Pharmacy Benefit </a> <a href="https://www.hpsm.org/member/my-health-plan/careadvantage-2025/medicine-coverage" class="list-group-item dropdown-item collapsed "> Medicine Coverage <i href="#group-3f9db74e3-6d22-4a65-91a0-ab3dfc83904f" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-32218d745-6305-44f1-a5ce-f5269a3a747a"></i> </a> <div class="collapse" id="group-3f9db74e3-6d22-4a65-91a0-ab3dfc83904f"> <a href="https://www.hpsm.org/member/my-health-plan/careadvantage-2025/medicine-coverage/costs" class="list-group-item strong "> Medicine Costs </a> <a href="https://www.hpsm.org/member/my-health-plan/careadvantage-2025/medicine-coverage/medicine-transition-policy" class="list-group-item strong "> Medicine Transition Policy </a> <a href="https://www.hpsm.org/member/my-health-plan/careadvantage-2025/medicine-coverage/determination" class="list-group-item strong "> Coverage Determination </a> <a href="https://www.hpsm.org/member/my-health-plan/careadvantage-2025/medicine-coverage/redetermination" class="list-group-item strong "> Coverage Redetermination </a> <a href="https://www.hpsm.org/member/my-health-plan/careadvantage-2025/medicine-coverage/mtm" class="list-group-item strong "> Medication Therapy Management </a> <a href="https://www.hpsm.org/member/my-health-plan/careadvantage-2025/medicine-coverage/90-day-rx" class="list-group-item strong "> Fill Your Prescription for 90 Days </a> <a href="https://www.hpsm.org/member/my-health-plan/careadvantage-2025/medicine-coverage/pharmacy-services" class="list-group-item strong "> Pharmacy Services </a> </div> <a href="https://www.hpsm.org/member/my-health-plan/careadvantage-2025/hpsm-dental" class="list-group-item strong "> HPSM Dental </a> <a href="https://www.hpsm.org/member/my-health-plan/careadvantage-2025/preventive-services" class="list-group-item strong "> Preventive Services </a> <a href="https://www.hpsm.org/member/my-health-plan/careadvantage-2025/behavioral-health-care" class="list-group-item strong "> Behavioral Health Care </a> <a href="https://www.hpsm.org/member/my-health-plan/careadvantage-2025/fitness-membership-program" class="list-group-item strong "> Fitness Membership Program </a> <a href="https://www.hpsm.org/member/my-health-plan/careadvantage-2025/ride-benefit" class="list-group-item strong "> Ride Benefit </a> <a href="https://www.hpsm.org/member/my-health-plan/careadvantage-2025/language-services" class="list-group-item strong "> Language Services </a> <a href="https://www.hpsm.org/member/my-health-plan/careadvantage-2025/member-materials" class="list-group-item dropdown-item collapsed "> Member Materials <i href="#group-3a960d65e-0dd8-43f5-bb31-6189856c7f43" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-32218d745-6305-44f1-a5ce-f5269a3a747a"></i> </a> <div class="collapse" id="group-3a960d65e-0dd8-43f5-bb31-6189856c7f43"> <a href="https://www.hpsm.org/member/my-health-plan/careadvantage-2025/member-materials/member-manuals" class="list-group-item strong "> Member Manuals </a> <a href="https://www.hpsm.org/member/my-health-plan/careadvantage-2025/member-materials/member-forms" class="list-group-item strong "> Member Forms </a> <a href="https://www.hpsm.org/member/my-health-plan/careadvantage-2025/member-materials/member-newsletters" class="list-group-item strong "> Member Newsletters </a> <a href="https://www.hpsm.org/member/my-health-plan/careadvantage-2025/member-materials/notices" class="list-group-item strong "> Member Notices </a> </div> <a href="https://www.hpsm.org/member/my-health-plan/careadvantage-2025/quick-start-guide" class="list-group-item dropdown-item collapsed "> Quick-Start Guide <i href="#group-301fcb7a6-11ae-4984-8528-6ee0ad91873e" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-32218d745-6305-44f1-a5ce-f5269a3a747a"></i> </a> <div class="collapse" id="group-301fcb7a6-11ae-4984-8528-6ee0ad91873e"> <a href="https://www.hpsm.org/member/my-health-plan/careadvantage-2025/quick-start-guide/welcome-to-hpsm" class="list-group-item strong "> Welcome to HPSM </a> <a href="https://www.hpsm.org/member/my-health-plan/careadvantage-2025/quick-start-guide/six-steps-to-a-healthy-start" class="list-group-item strong "> Six Steps to a Healthy Start </a> <a href="https://www.hpsm.org/member/my-health-plan/careadvantage-2025/quick-start-guide/your-member-id-cards" class="list-group-item strong "> Your Member ID Cards </a> <a href="https://www.hpsm.org/member/my-health-plan/careadvantage-2025/quick-start-guide/careadvantage-benefits" class="list-group-item strong "> CareAdvantage Benefits </a> <a href="https://www.hpsm.org/member/my-health-plan/careadvantage-2025/quick-start-guide/other-programs-services" class="list-group-item strong "> Other Programs & Services </a> <a href="https://www.hpsm.org/member/my-health-plan/careadvantage-2025/quick-start-guide/dont-lose-your-medi-cal" class="list-group-item strong "> Don't Lose Your Medi-Cal </a> </div> <a href="https://www.hpsm.org/member/my-health-plan/careadvantage-2025/problems-and-complaints" class="list-group-item strong "> Problems and Complaints </a> <a href="https://www.hpsm.org/member/my-health-plan/careadvantage-2025/end-my-membership" class="list-group-item strong "> End My Membership </a> <a href="https://www.hpsm.org/member/my-health-plan/careadvantage-2025/nondiscrimination-notice" class="list-group-item strong "> Nondiscrimination Notice </a> <a href="https://www.hpsm.org/member/my-health-plan/careadvantage-2025/contact-careadvantage" class="list-group-item strong "> Contact CareAdvantage </a> <a href="https://www.hpsm.org/member/my-health-plan/careadvantage-2025/join-careadvantage" class="list-group-item strong "> Join CareAdvantage </a> <a href="https://www.hpsm.org/member/my-health-plan/careadvantage-2025/grove-san-mateo" class="list-group-item strong "> Grove San Mateo </a> <a href="https://www.hpsm.org/member/my-health-plan/careadvantage-2025/careadvantage-2024" class="list-group-item strong "> CareAdvantage 2024 </a> </div> <a href="https://www.hpsm.org/member/ace" class="list-group-item dropdown-item collapsed "> ACE Program <i href="#group-2f5ed5167-ce61-4f27-8b14-146469c967a1" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-24ca7a298-19a6-4127-a3f8-e79d306d85f2"></i> </a> <div class="collapse" id="group-2f5ed5167-ce61-4f27-8b14-146469c967a1"> <a href="https://www.hpsm.org/member/ace/eligibility" class="list-group-item strong "> Eligibility </a> <a href="https://www.hpsm.org/member/ace/doctors-clinics" class="list-group-item strong "> Primary Care Provider Clinics </a> <a href="https://www.hpsm.org/member/ace/prescriptions-and-pharmacies" class="list-group-item dropdown-item collapsed "> Prescriptions & Pharmacies <i href="#group-3df6f13c8-e2d7-4c17-b478-18ca79bd8956" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-3f5ed5167-ce61-4f27-8b14-146469c967a1"></i> </a> <div class="collapse" id="group-3df6f13c8-e2d7-4c17-b478-18ca79bd8956"> <a href="https://www.hpsm.org/member/ace/prescriptions-and-pharmacies/smmc-pharmacies" class="list-group-item strong "> SMMC Network Pharmacies </a> <a href="https://www.hpsm.org/member/ace/prescriptions-and-pharmacies/pcp-pharmacies" class="list-group-item strong "> Primary Care Clinic Linked Pharmacies </a> </div> <a href="https://www.hpsm.org/member/ace/where-can-i-get-care" class="list-group-item dropdown-item collapsed "> Where Can I Get Care? <i href="#group-32e6fb4f0-c8ca-4639-b330-3a751f614047" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-3f5ed5167-ce61-4f27-8b14-146469c967a1"></i> </a> <div class="collapse" id="group-32e6fb4f0-c8ca-4639-b330-3a751f614047"> <a href="https://www.hpsm.org/member/ace/where-can-i-get-care/emergency-medical-care" class="list-group-item strong "> Emergency Medical Care </a> </div> <a href="https://www.hpsm.org/member/ace/vision" class="list-group-item strong "> Vision Benefits </a> <a href="https://www.hpsm.org/member/ace/language-services" class="list-group-item strong "> Language Services </a> <a href="https://www.hpsm.org/member/ace/ace-payments" class="list-group-item dropdown-item collapsed "> ACE Payments <i href="#group-31821775d-ef7a-4be6-9ab4-0fe5a7f3a696" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-3f5ed5167-ce61-4f27-8b14-146469c967a1"></i> </a> <div class="collapse" id="group-31821775d-ef7a-4be6-9ab4-0fe5a7f3a696"> <a href="https://www.hpsm.org/member/ace/ace-payments/q-a" class="list-group-item strong "> Payment FAQs </a> </div> <a href="https://www.hpsm.org/member/ace/resources" class="list-group-item dropdown-item collapsed "> Participant Resources <i href="#group-399d904ec-a307-4787-8327-dece6cb3ff8f" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-3f5ed5167-ce61-4f27-8b14-146469c967a1"></i> </a> <div class="collapse" id="group-399d904ec-a307-4787-8327-dece6cb3ff8f"> <a href="https://www.hpsm.org/member/ace/resources/participant-manuals-and-forms" class="list-group-item strong "> Participant Manuals and Forms </a> <a href="https://www.hpsm.org/member/ace/resources/newsletters" class="list-group-item strong "> Member Newsletters </a> <a href="https://www.hpsm.org/member/ace/resources/participant-news" class="list-group-item strong "> Participant News </a> </div> <a href="https://www.hpsm.org/member/ace/ace-program-quick-start-guide" class="list-group-item dropdown-item collapsed "> Quick-Start Guide <i href="#group-34cac3543-6350-4ed2-8ed2-4884f3f47f51" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-3f5ed5167-ce61-4f27-8b14-146469c967a1"></i> </a> <div class="collapse" id="group-34cac3543-6350-4ed2-8ed2-4884f3f47f51"> <a href="https://www.hpsm.org/member/ace/ace-program-quick-start-guide/welcome-to-hpsm" class="list-group-item strong "> Welcome to HPSM </a> <a href="https://www.hpsm.org/member/ace/ace-program-quick-start-guide/four-steps-to-a-healthy-start" class="list-group-item strong "> Four Steps to a Healthy Start </a> <a href="https://www.hpsm.org/member/ace/ace-program-quick-start-guide/your-member-id-card" class="list-group-item strong "> Your Member ID Card </a> <a href="https://www.hpsm.org/member/ace/ace-program-quick-start-guide/program-services" class="list-group-item strong "> Program Services </a> <a href="https://www.hpsm.org/member/ace/ace-program-quick-start-guide/other-programs-services" class="list-group-item strong "> Other Programs & Services </a> </div> <a href="https://www.hpsm.org/member/ace/grievances" class="list-group-item strong "> Problems and Complaints </a> <a href="https://www.hpsm.org/member/ace/contact-us" class="list-group-item strong "> Contact Us </a> </div> <a href="https://www.hpsm.org/member/medi-cal" class="list-group-item dropdown-item collapsed "> Medi-Cal <i href="#group-2022e58b3-d61e-4552-989f-46fd9ec9dd73" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-24ca7a298-19a6-4127-a3f8-e79d306d85f2"></i> </a> <div class="collapse" id="group-2022e58b3-d61e-4552-989f-46fd9ec9dd73"> <a href="https://www.hpsm.org/member/medi-cal/eligibility" class="list-group-item strong "> Eligibility </a> <a href="https://www.hpsm.org/member/medi-cal/benefits" class="list-group-item dropdown-item collapsed "> Benefits & Services <i href="#group-354f66d73-5412-4ae0-8f4d-dd62957bd892" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-3022e58b3-d61e-4552-989f-46fd9ec9dd73"></i> </a> <div class="collapse" id="group-354f66d73-5412-4ae0-8f4d-dd62957bd892"> <a href="https://www.hpsm.org/member/medi-cal/benefits/enhanced-care-management" class="list-group-item strong "> Enhanced Care Management (ECM) </a> <a href="https://www.hpsm.org/member/medi-cal/benefits/community-supports" class="list-group-item strong "> Community Supports </a> </div> <a href="https://www.hpsm.org/member/medi-cal/costs" class="list-group-item strong "> Member Costs </a> <a href="https://www.hpsm.org/member/medi-cal/doctors-specialists" class="list-group-item strong "> Doctors & Specialists </a> <a href="https://www.hpsm.org/member/medi-cal/medi-cal-rx" class="list-group-item dropdown-item collapsed "> Prescriptions & Pharmacies <i href="#group-394a1dbf6-aa2f-4b3b-8884-0fd83f559ccd" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-3022e58b3-d61e-4552-989f-46fd9ec9dd73"></i> </a> <div class="collapse" id="group-394a1dbf6-aa2f-4b3b-8884-0fd83f559ccd"> <a href="https://www.hpsm.org/member/medi-cal/medi-cal-rx/id-cards" class="list-group-item strong "> Your New ID Cards </a> <a href="https://www.hpsm.org/member/medi-cal/medi-cal-rx/your-pharmacy" class="list-group-item strong "> Find a Pharmacy </a> <a href="https://www.hpsm.org/member/medi-cal/medi-cal-rx/drug-list" class="list-group-item strong "> List of Covered Medicines </a> <a href="https://www.hpsm.org/member/medi-cal/medi-cal-rx/appeals-and-complaints" class="list-group-item strong "> Appeals and Complaints </a> <a href="https://www.hpsm.org/member/medi-cal/medi-cal-rx/helpful-contact-information" class="list-group-item strong "> Helpful Contact Information </a> </div> <a href="https://www.hpsm.org/member/medi-cal/hpsm-dental" class="list-group-item strong "> HPSM Dental </a> <a href="https://www.hpsm.org/member/medi-cal/where-can-i-get-care" class="list-group-item dropdown-item collapsed "> Where Can I Get Care? <i href="#group-326fd7936-aab2-416d-86c5-11f54183f5dd" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-3022e58b3-d61e-4552-989f-46fd9ec9dd73"></i> </a> <div class="collapse" id="group-326fd7936-aab2-416d-86c5-11f54183f5dd"> <a href="https://www.hpsm.org/member/medi-cal/where-can-i-get-care/emergency-medical-care" class="list-group-item strong "> Emergency Medical Care </a> </div> <a href="https://www.hpsm.org/member/medi-cal/get-your-initial-health-assessment" class="list-group-item strong "> Initial Health Assessment </a> <a href="https://www.hpsm.org/member/medi-cal/continuity-of-care" class="list-group-item strong "> Continuity of Care </a> <a href="https://www.hpsm.org/member/medi-cal/whole-child-model" class="list-group-item dropdown-item collapsed "> Whole Child Model <i href="#group-314390f98-fab6-40ea-8ec5-67e4740693ff" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-3022e58b3-d61e-4552-989f-46fd9ec9dd73"></i> </a> <div class="collapse" id="group-314390f98-fab6-40ea-8ec5-67e4740693ff"> <a href="https://www.hpsm.org/member/medi-cal/whole-child-model/qualifying-conditions" class="list-group-item strong "> Qualifying Conditions </a> </div> <a href="https://www.hpsm.org/member/medi-cal/ride-benefit" class="list-group-item strong "> Ride Benefit </a> <a href="https://www.hpsm.org/member/medi-cal/language-services" class="list-group-item strong "> Language Services </a> <a href="https://www.hpsm.org/member/medi-cal/resources" class="list-group-item dropdown-item collapsed "> Member Materials <i href="#group-35a440ed8-78c1-4c02-a475-7a3bf2d5b9a3" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-3022e58b3-d61e-4552-989f-46fd9ec9dd73"></i> </a> <div class="collapse" id="group-35a440ed8-78c1-4c02-a475-7a3bf2d5b9a3"> <a href="https://www.hpsm.org/member/medi-cal/resources/manuals" class="list-group-item strong "> Member Manuals </a> <a href="https://www.hpsm.org/member/medi-cal/resources/member-forms" class="list-group-item strong "> Member Forms </a> <a href="https://www.hpsm.org/member/medi-cal/resources/member-notices" class="list-group-item strong "> Member Notices </a> <a href="https://www.hpsm.org/member/medi-cal/resources/member-newsletters" class="list-group-item strong "> Member Newsletters </a> </div> <a href="https://www.hpsm.org/member/medi-cal/medi-cal-quick-start-guide" class="list-group-item dropdown-item collapsed "> Quick-Start Guide <i href="#group-388a80ea2-1e01-406e-a1a5-66bf11c5b5ff" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-3022e58b3-d61e-4552-989f-46fd9ec9dd73"></i> </a> <div class="collapse" id="group-388a80ea2-1e01-406e-a1a5-66bf11c5b5ff"> <a href="https://www.hpsm.org/member/medi-cal/medi-cal-quick-start-guide/welcome-to-hpsm" class="list-group-item strong "> Welcome to HPSM </a> <a href="https://www.hpsm.org/member/medi-cal/medi-cal-quick-start-guide/six-steps-to-a-healthy-start" class="list-group-item strong "> Six Steps to a Healthy Start </a> <a href="https://www.hpsm.org/member/medi-cal/medi-cal-quick-start-guide/know-your-id-cards" class="list-group-item strong "> Know Your ID Cards </a> <a href="https://www.hpsm.org/member/medi-cal/medi-cal-quick-start-guide/hpsm-benefits" class="list-group-item strong "> HPSM Benefits </a> <a href="https://www.hpsm.org/member/medi-cal/medi-cal-quick-start-guide/other-programs-services" class="list-group-item strong "> Other Programs & Services </a> <a href="https://www.hpsm.org/member/medi-cal/medi-cal-quick-start-guide/dont-lose-your-medi-cal" class="list-group-item strong "> Don't Lose Your Medi-Cal </a> </div> <a href="https://www.hpsm.org/member/medi-cal/problems-and-complaints" class="list-group-item strong "> Problems and Complaints </a> <a href="https://www.hpsm.org/member/medi-cal/nondiscrimination-notice" class="list-group-item strong "> Nondiscrimination Notice </a> <a href="https://www.hpsm.org/member/medi-cal/contact-us" class="list-group-item strong "> Contact Us </a> </div> <a href="https://www.hpsm.org/member/healthworx" class="list-group-item dropdown-item collapsed "> HealthWorx HMO <i href="#group-2f38c5d5f-9cb1-4a81-8a6e-c0c9a0dc416f" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-24ca7a298-19a6-4127-a3f8-e79d306d85f2"></i> </a> <div class="collapse" id="group-2f38c5d5f-9cb1-4a81-8a6e-c0c9a0dc416f"> <a href="https://www.hpsm.org/member/healthworx/eligibility" class="list-group-item strong "> Eligibility </a> <a href="https://www.hpsm.org/member/healthworx/prescriptions-pharmacies" class="list-group-item strong "> Prescriptions & Pharmacies </a> <a href="https://www.hpsm.org/member/healthworx/doctors-specialists" class="list-group-item strong "> Doctors & Specialists </a> <a href="https://www.hpsm.org/member/healthworx/where-can-i-get-care" class="list-group-item dropdown-item collapsed "> Where Can I Get Care? <i href="#group-3fb6c674d-f48f-4539-9015-f7687c408aa9" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-3f38c5d5f-9cb1-4a81-8a6e-c0c9a0dc416f"></i> </a> <div class="collapse" id="group-3fb6c674d-f48f-4539-9015-f7687c408aa9"> <a href="https://www.hpsm.org/member/healthworx/where-can-i-get-care/emergency-medical-care" class="list-group-item strong "> Emergency Medical Care </a> </div> <a href="https://www.hpsm.org/member/healthworx/language-services" class="list-group-item strong "> Language Services </a> <a href="https://www.hpsm.org/member/healthworx/member-resources" class="list-group-item dropdown-item collapsed "> Member Materials <i href="#group-32e0196de-6b3d-4c9e-b766-a29b666f9213" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-3f38c5d5f-9cb1-4a81-8a6e-c0c9a0dc416f"></i> </a> <div class="collapse" id="group-32e0196de-6b3d-4c9e-b766-a29b666f9213"> <a href="https://www.hpsm.org/member/healthworx/member-resources/manuals" class="list-group-item strong "> Member Manuals </a> <a href="https://www.hpsm.org/member/healthworx/member-resources/forms" class="list-group-item strong "> Member Forms </a> <a href="https://www.hpsm.org/member/healthworx/member-resources/notices" class="list-group-item strong "> Member Notices </a> <a href="https://www.hpsm.org/member/healthworx/member-resources/newsletters" class="list-group-item strong "> Member Newsletters </a> <a href="https://www.hpsm.org/member/healthworx/member-resources/sb855-training-request" class="list-group-item strong "> Level of Care Assessment Training </a> </div> <a href="https://www.hpsm.org/member/healthworx/healthworx-hmo-quick-start-guide" class="list-group-item dropdown-item collapsed "> Quick-Start Guide <i href="#group-37f0a8b4b-3b94-4765-b367-4a308b44fe1e" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-3f38c5d5f-9cb1-4a81-8a6e-c0c9a0dc416f"></i> </a> <div class="collapse" id="group-37f0a8b4b-3b94-4765-b367-4a308b44fe1e"> <a href="https://www.hpsm.org/member/healthworx/healthworx-hmo-quick-start-guide/welcome-to-hpsm" class="list-group-item strong "> Welcome to HPSM </a> <a href="https://www.hpsm.org/member/healthworx/healthworx-hmo-quick-start-guide/five-steps-to-a-healthy-start" class="list-group-item strong "> Five Steps to a Healthy Start </a> <a href="https://www.hpsm.org/member/healthworx/healthworx-hmo-quick-start-guide/your-member-id-card" class="list-group-item strong "> Your Member ID Card </a> <a href="https://www.hpsm.org/member/healthworx/healthworx-hmo-quick-start-guide/hpsm-benefits" class="list-group-item strong "> HPSM Benefits </a> <a href="https://www.hpsm.org/member/healthworx/healthworx-hmo-quick-start-guide/programs-services" class="list-group-item strong "> Programs & Services </a> </div> <a href="https://www.hpsm.org/member/healthworx/problems-and-complaints" class="list-group-item strong "> Problems and Complaints </a> <a href="https://www.hpsm.org/member/healthworx/contact-us" class="list-group-item strong "> Contact Us </a> </div> </div> <a href="https://www.hpsm.org/member/choose-a-provider" class="list-group-item dropdown-item collapsed "> Choose a Provider <i href="#group-1a3716a3b-6f1a-4fb8-8408-96a6a7e54304" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-179eac99e-d740-4092-96e0-715970d6fc70"></i> </a> <div class="collapse" id="group-1a3716a3b-6f1a-4fb8-8408-96a6a7e54304"> <a href="https://www.hpsm.org/member/choose-a-provider/find-a-provider" class="list-group-item dropdown-item collapsed "> Find a Provider <i href="#group-2d1cfcbee-9ea4-475d-888f-8698f380e397" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-2a3716a3b-6f1a-4fb8-8408-96a6a7e54304"></i> </a> <div class="collapse" id="group-2d1cfcbee-9ea4-475d-888f-8698f380e397"> <a href="https://www.hpsm.org/member/choose-a-provider/find-a-provider/alternative-access" class="list-group-item strong "> Alternative Access Assistance </a> </div> <a href="https://www.hpsm.org/member/choose-a-provider/change-my-pcp" class="list-group-item strong "> Change My PCP </a> <a href="https://www.hpsm.org/member/choose-a-provider/tips" class="list-group-item strong "> Tips on Choosing a PCP </a> <a href="https://www.hpsm.org/member/choose-a-provider/types-of-specialists" class="list-group-item strong "> Types of Specialists </a> </div> <a href="https://www.hpsm.org/member/view-my-medication-benefits" class="list-group-item strong "> View My Medicine Benefits </a> <a href="https://www.hpsm.org/member/urgent-care" class="list-group-item dropdown-item collapsed "> Urgent Care <i href="#group-1f12a15d1-0c88-4c80-b14c-1e3b7113068e" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-179eac99e-d740-4092-96e0-715970d6fc70"></i> </a> <div class="collapse" id="group-1f12a15d1-0c88-4c80-b14c-1e3b7113068e"> <a href="https://www.hpsm.org/member/urgent-care/urgent-care-or-er" class="list-group-item strong "> Urgent Care or ER? </a> </div> <a href="https://www.hpsm.org/member/complex-case-management" class="list-group-item dropdown-item collapsed "> Complex Case Management <i href="#group-1765806cf-5f7c-450d-bc5e-787757767fc7" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-179eac99e-d740-4092-96e0-715970d6fc70"></i> </a> <div class="collapse" id="group-1765806cf-5f7c-450d-bc5e-787757767fc7"> <a href="https://www.hpsm.org/member/complex-case-management/join-hpsm's-care-coordination-program" class="list-group-item strong "> Join HPSM's Care Management Program </a> </div> <a href="https://www.hpsm.org/member/nurse-advice-line" class="list-group-item strong "> Nurse Advice Line </a> <a href="https://www.hpsm.org/member/language-services" class="list-group-item dropdown-item collapsed "> Language Assistance Services <i href="#group-183d84a09-14a7-4660-aedf-b7b0aac4aba6" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-179eac99e-d740-4092-96e0-715970d6fc70"></i> </a> <div class="collapse" id="group-183d84a09-14a7-4660-aedf-b7b0aac4aba6"> <a href="https://www.hpsm.org/member/language-services/language-interpreter-services" class="list-group-item strong "> Language Interpreter Services </a> <a href="https://www.hpsm.org/member/language-services/benefits-of-using-professional-interpreters" class="list-group-item strong "> Benefits of Using Professional Interpreters </a> <a href="https://www.hpsm.org/member/language-services/translated-and-alternative-format-materials" class="list-group-item strong "> Translated and Alternative Format Materials </a> </div> <a href="https://www.hpsm.org/member/health-tips" class="list-group-item dropdown-item collapsed "> Health Tips <i href="#group-14ec813d6-7bb0-42d8-bd22-72a177ccc909" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-179eac99e-d740-4092-96e0-715970d6fc70"></i> </a> <div class="collapse" id="group-14ec813d6-7bb0-42d8-bd22-72a177ccc909"> <a href="https://www.hpsm.org/member/health-tips/child-health" class="list-group-item dropdown-item collapsed "> Children's Health <i href="#group-242d231eb-1bda-440b-bbd5-1b8547c4968e" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-24ec813d6-7bb0-42d8-bd22-72a177ccc909"></i> </a> <div class="collapse" id="group-242d231eb-1bda-440b-bbd5-1b8547c4968e"> <a href="https://www.hpsm.org/member/health-tips/child-health/regular-health-exams" class="list-group-item strong "> Regular Health Exams </a> <a href="https://www.hpsm.org/member/health-tips/child-health/vaccines" class="list-group-item strong "> Vaccines </a> <a href="https://www.hpsm.org/member/health-tips/child-health/oral-health" class="list-group-item strong "> Oral Health </a> <a href="https://www.hpsm.org/member/health-tips/child-health/fever-tips" class="list-group-item strong "> Fever Tips </a> <a href="https://www.hpsm.org/member/health-tips/child-health/health-and-safety" class="list-group-item strong "> Health and Safety </a> <a href="https://www.hpsm.org/member/health-tips/child-health/resources" class="list-group-item strong "> Resources </a> </div> <a href="https://www.hpsm.org/member/health-tips/exercise" class="list-group-item dropdown-item collapsed "> Exercise <i href="#group-2e2ca4961-8672-478f-a9ea-5bede6dc03dc" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-24ec813d6-7bb0-42d8-bd22-72a177ccc909"></i> </a> <div class="collapse" id="group-2e2ca4961-8672-478f-a9ea-5bede6dc03dc"> <a href="https://www.hpsm.org/member/health-tips/exercise/benefits-of-exercise" class="list-group-item strong "> Benefits of Exercise </a> <a href="https://www.hpsm.org/member/health-tips/exercise/types-of-exercise" class="list-group-item strong "> Types of Exercise </a> <a href="https://www.hpsm.org/member/health-tips/exercise/how-much-to-exercise" class="list-group-item strong "> How Much to Exercise </a> <a href="https://www.hpsm.org/member/health-tips/exercise/how-hard-to-exercise" class="list-group-item strong "> How Hard to Exercise </a> <a href="https://www.hpsm.org/member/health-tips/exercise/motivation-tips" class="list-group-item strong "> Motivation Tips </a> </div> <a href="https://www.hpsm.org/member/health-tips/health-conditions" class="list-group-item dropdown-item collapsed "> Health Conditions <i href="#group-2b501592c-25fc-44d8-8d10-c0ccfb31206f" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-24ec813d6-7bb0-42d8-bd22-72a177ccc909"></i> </a> <div class="collapse" id="group-2b501592c-25fc-44d8-8d10-c0ccfb31206f"> <a href="https://www.hpsm.org/member/health-tips/health-conditions/addiction-and-recovery" class="list-group-item dropdown-item collapsed "> Addiction and Recovery <i href="#group-3d48c4af5-da40-40d8-b707-9c1950b14fe8" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-3b501592c-25fc-44d8-8d10-c0ccfb31206f"></i> </a> <div class="collapse" id="group-3d48c4af5-da40-40d8-b707-9c1950b14fe8"> <a href="https://www.hpsm.org/health-tips/addiction-recovery/alcohol" class="list-group-item strong "> Alcohol </a> <a href="https://www.hpsm.org/health-information/drugs" class="list-group-item strong "> Drugs </a> </div> <a href="https://www.hpsm.org/member/health-tips/health-conditions/asthma" class="list-group-item dropdown-item collapsed "> Asthma <i href="#group-3dc65fbf3-3f75-4f7c-ab31-b4c35ae7115b" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-3b501592c-25fc-44d8-8d10-c0ccfb31206f"></i> </a> <div class="collapse" id="group-3dc65fbf3-3f75-4f7c-ab31-b4c35ae7115b"> <a href="https://www.hpsm.org/member/health-tips/health-conditions/asthma/what-is-asthma" class="list-group-item strong "> What Is Asthma? </a> <a href="https://www.hpsm.org/member/health-tips/health-conditions/asthma/take-charge-of-your-asthma" class="list-group-item strong "> Take Charge of Your Asthma </a> <a href="https://www.hpsm.org/member/health-tips/health-conditions/asthma/asthma-support-programs" class="list-group-item strong "> Asthma Support Programs </a> </div> <a href="https://www.hpsm.org/member/health-tips/health-conditions/breast-cancer" class="list-group-item dropdown-item collapsed "> Breast Cancer <i href="#group-3b27a6eff-0cdd-42fd-95f9-3eda24c8e667" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-3b501592c-25fc-44d8-8d10-c0ccfb31206f"></i> </a> <div class="collapse" id="group-3b27a6eff-0cdd-42fd-95f9-3eda24c8e667"> <a href="https://www.hpsm.org/member/health-tips/health-conditions/breast-cancer/what-is-breast-cancer" class="list-group-item strong "> What is Breast Cancer? </a> <a href="https://www.hpsm.org/member/health-tips/health-conditions/breast-cancer/detecting-breast-cancer" class="list-group-item strong "> Detecting Breast Cancer </a> <a href="https://www.hpsm.org/member/health-tips/health-conditions/breast-cancer/treating-breast-cancer" class="list-group-item strong "> Treating Breast Cancer </a> <a href="https://www.hpsm.org/member/health-tips/health-conditions/breast-cancer/preventing-breast-cancer" class="list-group-item strong "> Preventing Breast Cancer </a> <a href="https://www.hpsm.org/member/health-tips/health-conditions/breast-cancer/coping-with-cancer" class="list-group-item strong "> Coping with Cancer </a> </div> <a href="https://www.hpsm.org/member/health-tips/health-conditions/diabetes" class="list-group-item dropdown-item collapsed "> Diabetes <i href="#group-33fe24a97-9263-4e52-ae0c-d184224f8499" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-3b501592c-25fc-44d8-8d10-c0ccfb31206f"></i> </a> <div class="collapse" id="group-33fe24a97-9263-4e52-ae0c-d184224f8499"> <a href="https://www.hpsm.org/member/health-tips/health-conditions/diabetes/symptoms-of-diabetes" class="list-group-item strong "> Symptoms of Diabetes </a> <a href="https://www.hpsm.org/member/health-tips/health-conditions/diabetes/types-of-diabetes" class="list-group-item strong "> Types of Diabetes </a> <a href="https://www.hpsm.org/member/health-tips/health-conditions/diabetes/tips-for-managing-diabetes" class="list-group-item strong "> Tips for Managing Diabetes </a> <a href="https://www.hpsm.org/member/health-tips/health-conditions/diabetes/know-your-diabetes-abcs" class="list-group-item strong "> Know Your Diabetes ABCs </a> <a href="https://www.hpsm.org/member/health-tips/health-conditions/diabetes/diabetes-control-checklist" class="list-group-item strong "> Diabetes Control Checklist </a> <a href="https://www.hpsm.org/member/health-tips/health-conditions/diabetes/more-diabetes-resources" class="list-group-item strong "> More Diabetes Resources </a> <a href="https://www.hpsm.org/member/health-tips/health-conditions/diabetes/diabetes-prevention-program" class="list-group-item strong "> Diabetes Prevention Program </a> </div> <a href="https://www.hpsm.org/member/health-tips/health-conditions/heart-disease-stroke" class="list-group-item strong "> Heart Disease & Stroke </a> <a href="https://www.hpsm.org/member/health-tips/health-conditions/hiv-aids" class="list-group-item strong "> HIV / AIDS </a> </div> <a href="https://www.hpsm.org/member/health-tips/lgbtq" class="list-group-item dropdown-item collapsed "> LGBTQIA+ Health <i href="#group-29d310222-efcf-405d-afaf-32de04e2170b" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-24ec813d6-7bb0-42d8-bd22-72a177ccc909"></i> </a> <div class="collapse" id="group-29d310222-efcf-405d-afaf-32de04e2170b"> <a href="https://www.hpsm.org/member/health-tips/lgbtq/understanding-sexual-orientation-and-gender-identity-(sogi)" class="list-group-item strong "> Understanding Sexual Orientation and Gender Identity (SOGI) </a> <a href="https://www.hpsm.org/member/health-tips/lgbtq/the-importance-of-primary-care-for-lgbtqia-people" class="list-group-item strong "> The Importance of Primary Care for LGBTQIA+ People </a> <a href="https://www.hpsm.org/member/health-tips/lgbtq/lgbtqia-mental-health-and-safety" class="list-group-item strong "> LGBTQIA+ Mental Health and Safety </a> <a href="https://www.hpsm.org/member/health-tips/lgbtq/gender-affirming-care" class="list-group-item strong "> Gender-Affirming Care </a> <a href="https://www.hpsm.org/member/health-tips/lgbtq/resources-for-families-of-the-lgbtqia-community" class="list-group-item strong "> Resources for Families of the LGBTQIA+ Community </a> </div> <a href="https://www.hpsm.org/member/health-tips/managing-your-medications" class="list-group-item dropdown-item collapsed "> Managing Your Medicines <i href="#group-273b32674-ca19-4346-8c6b-cce8044a86a2" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-24ec813d6-7bb0-42d8-bd22-72a177ccc909"></i> </a> <div class="collapse" id="group-273b32674-ca19-4346-8c6b-cce8044a86a2"> <a href="https://www.hpsm.org/member/health-tips/managing-your-medications/take-your-medications-as-prescribed" class="list-group-item strong "> Take Your Medicines as Prescribed </a> <a href="https://www.hpsm.org/member/health-tips/managing-your-medications/tips-for-taking-medications-as-prescribed" class="list-group-item strong "> Tips for Taking Medicines as Prescribed </a> <a href="https://www.hpsm.org/member/health-tips/managing-your-medications/questions-to-ask-about-your-medications" class="list-group-item strong "> Questions to Ask About Your Medicines </a> </div> <a href="https://www.hpsm.org/member/health-tips/mental-health" class="list-group-item dropdown-item collapsed "> Mental Health <i href="#group-20418cc40-84d2-414c-9bcb-01400164bb84" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-24ec813d6-7bb0-42d8-bd22-72a177ccc909"></i> </a> <div class="collapse" id="group-20418cc40-84d2-414c-9bcb-01400164bb84"> <a href="https://www.hpsm.org/member/health-tips/mental-health/get-mental-health-care" class="list-group-item strong "> Get Mental Health Care </a> <a href="https://www.hpsm.org/health-tips/depression" class="list-group-item strong "> Depression </a> <a href="https://www.hpsm.org/member/health-tips/mental-health/maternal-mental-health" class="list-group-item strong "> Maternal Mental Health </a> <a href="https://www.hpsm.org/member/health-tips/mental-health/stress-management" class="list-group-item strong "> Stress Management </a> <a href="https://www.hpsm.org/member/health-tips/mental-health/positive-thinking" class="list-group-item strong "> Positive Thinking </a> <a href="https://www.hpsm.org/member/health-tips/mental-health/alternative-care" class="list-group-item strong "> Alternative Care </a> </div> <a href="https://www.hpsm.org/member/health-tips/nutrition" class="list-group-item strong "> Nutrition </a> <a href="https://www.hpsm.org/member/health-tips/older-adult-health" class="list-group-item dropdown-item collapsed "> Older Adult Health <i href="#group-2f249a010-e65b-4e8f-87e3-0d7f2ba86d87" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-24ec813d6-7bb0-42d8-bd22-72a177ccc909"></i> </a> <div class="collapse" id="group-2f249a010-e65b-4e8f-87e3-0d7f2ba86d87"> <a href="https://www.hpsm.org/member/health-tips/older-adult-health/health-tips" class="list-group-item strong "> Health Tips </a> <a href="https://www.hpsm.org/member/health-tips/older-adult-health/preventing-falls" class="list-group-item strong "> Preventing Falls </a> <a href="https://www.hpsm.org/member/health-tips/older-adult-health/advance-care-planning" class="list-group-item strong "> Advance Care Planning </a> <a href="https://www.hpsm.org/member/health-tips/older-adult-health/resources-and-programs" class="list-group-item strong "> Resources and Programs </a> </div> <a href="https://www.hpsm.org/member/health-tips/pain-management" class="list-group-item dropdown-item collapsed "> Pain Management <i href="#group-272f03919-391f-43b2-bb4c-85babb7a6700" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-24ec813d6-7bb0-42d8-bd22-72a177ccc909"></i> </a> <div class="collapse" id="group-272f03919-391f-43b2-bb4c-85babb7a6700"> <a href="https://www.hpsm.org/member/health-tips/pain-management/types-of-physical-pain" class="list-group-item strong "> Types of Physical Pain </a> <a href="https://www.hpsm.org/member/health-tips/pain-management/problems-that-pain-can-cause" class="list-group-item strong "> Problems That Pain Can Cause </a> <a href="https://www.hpsm.org/member/health-tips/pain-management/make-a-pain-management-plan" class="list-group-item strong "> Make a Pain Management Plan </a> <a href="https://www.hpsm.org/member/health-tips/pain-management/risks-of-long-term-opioid-use" class="list-group-item strong "> Risks of Long-Term Opioid Use </a> <a href="https://www.hpsm.org/member/health-tips/pain-management/non-opioid-pain-management" class="list-group-item strong "> Non-Opioid Pain Management </a> </div> <a href="https://www.hpsm.org/member/health-tips/persons-with-disabilities" class="list-group-item dropdown-item collapsed "> People with Disabilities <i href="#group-260ab3d7d-26a6-4527-83a6-5e544f3228a1" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-24ec813d6-7bb0-42d8-bd22-72a177ccc909"></i> </a> <div class="collapse" id="group-260ab3d7d-26a6-4527-83a6-5e544f3228a1"> <a href="https://www.hpsm.org/member/health-tips/persons-with-disabilities/what-is-a-disability" class="list-group-item strong "> What is a Disability? </a> <a href="https://www.hpsm.org/member/health-tips/persons-with-disabilities/advocating-for-care" class="list-group-item strong "> Advocating for Care </a> <a href="https://www.hpsm.org/member/health-tips/persons-with-disabilities/health-tips" class="list-group-item strong "> Health Tips </a> <a href="https://www.hpsm.org/member/health-tips/persons-with-disabilities/resources-and-programs" class="list-group-item strong "> Resources and Programs </a> </div> <a href="https://www.hpsm.org/member/health-tips/pregnancy" class="list-group-item dropdown-item collapsed "> Pregnancy <i href="#group-256279476-ca77-4c82-822e-f7b77faf71f0" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-24ec813d6-7bb0-42d8-bd22-72a177ccc909"></i> </a> <div class="collapse" id="group-256279476-ca77-4c82-822e-f7b77faf71f0"> <a href="https://www.hpsm.org/member/health-tips/pregnancy/baby-and-me" class="list-group-item dropdown-item collapsed "> HPSM's Baby + Me Program <i href="#group-38ef13fa9-665f-4295-9890-57946e623b19" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-356279476-ca77-4c82-822e-f7b77faf71f0"></i> </a> <div class="collapse" id="group-38ef13fa9-665f-4295-9890-57946e623b19"> <a href="https://www.hpsm.org/member/health-tips/pregnancy/baby-and-me/baby-me-confirmation" class="list-group-item strong "> Baby + Me Form Confirmation </a> </div> <a href="https://www.hpsm.org/member/health-tips/pregnancy/breastfeeding" class="list-group-item strong "> Breastfeeding </a> <a href="https://www.hpsm.org/member/health-tips/pregnancy/nutrition-exercise" class="list-group-item strong "> Nutrition & Exercise </a> <a href="https://www.hpsm.org/member/health-tips/pregnancy/maternal-mental-health" class="list-group-item strong "> Maternal Mental Health </a> <a href="https://www.hpsm.org/member/health-tips/pregnancy/pregnancy-covid-19" class="list-group-item strong "> Pregnancy & COVID-19 </a> <a href="https://www.hpsm.org/member/health-tips/pregnancy/doula-services" class="list-group-item strong "> Doula Services </a> <a href="https://www.hpsm.org/member/health-tips/pregnancy/free-care-for-pregnant-women" class="list-group-item strong "> Free Pregnancy Resources </a> </div> <a href="https://www.hpsm.org/member/health-tips/preventative-care" class="list-group-item dropdown-item collapsed "> Preventative Care <i href="#group-2d3671897-f3a1-4c77-8e6f-1d48c3d2fdbf" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-24ec813d6-7bb0-42d8-bd22-72a177ccc909"></i> </a> <div class="collapse" id="group-2d3671897-f3a1-4c77-8e6f-1d48c3d2fdbf"> <a href="https://www.hpsm.org/member/health-tips/preventative-care/your-first-health-visit" class="list-group-item strong "> Your First Health Visit </a> <a href="https://www.hpsm.org/member/health-tips/preventative-care/when-to-visit-your-primary-care-provider" class="list-group-item strong "> When to Visit Your PCP </a> <a href="https://www.hpsm.org/member/health-tips/preventative-care/get-the-flu-shot-every-year" class="list-group-item strong "> Get the Flu Shot Every Year </a> </div> <a href="https://www.hpsm.org/member/health-tips/be-healthy-get-the-flu-shot" class="list-group-item dropdown-item collapsed "> Be Healthy – Get the Flu Shot! <i href="#group-206dcb066-da11-4d28-9a2e-5b93858b4117" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-24ec813d6-7bb0-42d8-bd22-72a177ccc909"></i> </a> <div class="collapse" id="group-206dcb066-da11-4d28-9a2e-5b93858b4117"> <a href="https://www.hpsm.org/member/health-tips/be-healthy-get-the-flu-shot/get-the-flu-vaccine" class="list-group-item strong "> Get the Flu Vaccine </a> <a href="https://www.hpsm.org/member/health-tips/be-healthy-get-the-flu-shot/more-ways-to-avoid-getting-the-flu" class="list-group-item dropdown-item collapsed "> More Ways to Avoid Getting the Flu <i href="#group-39393bbad-3ac1-4abb-b7a9-991b2067047a" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-306dcb066-da11-4d28-9a2e-5b93858b4117"></i> </a> <div class="collapse" id="group-39393bbad-3ac1-4abb-b7a9-991b2067047a"> <a href="https://www.hpsm.org/member/health-tips/be-healthy-get-the-flu-shot/more-ways-to-avoid-getting-the-flu/is-your-child-is-afraid-of-needles" class="list-group-item strong "> Is Your Child is Afraid of Needles? </a> </div> <a href="https://www.hpsm.org/member/health-tips/be-healthy-get-the-flu-shot/what-to-do-if-you-have-the-flu" class="list-group-item strong "> What to Do If You Have the Flu </a> <a href="https://www.hpsm.org/member/health-tips/be-healthy-get-the-flu-shot/who-is-at-high-risk-for-serious-illness-from-the-flu" class="list-group-item strong "> Who is at High Risk? </a> <a href="https://www.hpsm.org/member/health-tips/be-healthy-get-the-flu-shot/differences-between-the-flu-and-covid-19" class="list-group-item strong "> Differences Between the Flu and COVID-19 </a> <a href="https://www.hpsm.org/member/health-tips/be-healthy-get-the-flu-shot/helpful-flu-resources" class="list-group-item strong "> Helpful Flu Resources </a> </div> <a href="https://www.hpsm.org/member/health-tips/quit-smoking" class="list-group-item dropdown-item collapsed "> Quit Smoking <i href="#group-2d6c9e0be-acb9-431e-942b-3e0c8f80cb50" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-24ec813d6-7bb0-42d8-bd22-72a177ccc909"></i> </a> <div class="collapse" id="group-2d6c9e0be-acb9-431e-942b-3e0c8f80cb50"> <a href="https://www.hpsm.org/member/health-tips/quit-smoking/the-dangers-of-smoking" class="list-group-item strong "> The Dangers of Smoking </a> <a href="https://www.hpsm.org/member/health-tips/quit-smoking/the-dangers-of-vaping" class="list-group-item strong "> The Dangers of Vaping </a> <a href="https://www.hpsm.org/member/health-tips/quit-smoking/the-benefits-of-quitting" class="list-group-item strong "> The Benefits of Quitting </a> <a href="https://www.hpsm.org/member/health-tips/quit-smoking/what-to-expect-when-quitting-smoking" class="list-group-item strong "> What to Expect When Quitting Smoking </a> <a href="https://www.hpsm.org/member/health-tips/quit-smoking/resources-to-help-you-quit-smoking" class="list-group-item strong "> Resources to Help You Quit Smoking </a> </div> <a href="https://www.hpsm.org/member/health-tips/self-management-tools" class="list-group-item strong "> Self-Management Tools </a> <a href="https://www.hpsm.org/member/health-tips/sexual-health" class="list-group-item dropdown-item collapsed "> Sexual and Reproductive Health <i href="#group-2b5ca9fe6-891b-47b5-9558-9d7ccdfd3bbf" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-24ec813d6-7bb0-42d8-bd22-72a177ccc909"></i> </a> <div class="collapse" id="group-2b5ca9fe6-891b-47b5-9558-9d7ccdfd3bbf"> <a href="https://www.hpsm.org/member/health-tips/sexual-health/sexual-communication-consent-and-respect" class="list-group-item strong "> Sexual Communication, Consent and Respect </a> <a href="https://www.hpsm.org/member/health-tips/sexual-health/sexually-transmitted-infections-prevention-and-treatment" class="list-group-item strong "> Sexually Transmitted Infections – Prevention and Treatment </a> <a href="https://www.hpsm.org/member/health-tips/sexual-health/birth-control-(contraception)" class="list-group-item strong "> Birth Control (Contraception) </a> <a href="https://www.hpsm.org/member/health-tips/sexual-health/abortion" class="list-group-item strong "> Abortion </a> <a href="https://www.hpsm.org/member/health-tips/sexual-health/talking-with-your-health-care-provider-about-sexual-health" class="list-group-item strong "> Talking With Your Health Care Provider About Sexual Health </a> <a href="https://www.hpsm.org/member/health-tips/sexual-health/know-your-sexual-health-rights-as-a-minor" class="list-group-item strong "> Know Your Sexual Health Rights As a Minor </a> </div> <a href="https://www.hpsm.org/member/health-tips/teen-health" class="list-group-item strong "> Teen Health </a> <a href="https://www.hpsm.org/member/health-tips/weight-management" class="list-group-item strong "> Weight Management </a> <a href="https://www.hpsm.org/member/health-tips/library" class="list-group-item strong "> Health Information Library </a> </div> <a href="https://www.hpsm.org/member/prior-authorization" class="list-group-item dropdown-item collapsed "> Prior Authorization <i href="#group-1d8788b09-9b27-4259-8737-43021a90c50f" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-179eac99e-d740-4092-96e0-715970d6fc70"></i> </a> <div class="collapse" id="group-1d8788b09-9b27-4259-8737-43021a90c50f"> <a href="https://www.hpsm.org/member/prior-authorization/when-to-get-authorization" class="list-group-item strong "> When to Get Authorization </a> <a href="https://www.hpsm.org/member/prior-authorization/referrals-for-authorization" class="list-group-item strong "> Referrals for Authorization </a> <a href="https://www.hpsm.org/member/prior-authorization/decision-timeframes" class="list-group-item strong "> Decision Timeframes </a> </div> <a href="https://www.hpsm.org/member/resources" class="list-group-item dropdown-item collapsed "> Member Resources <i href="#group-13519fc40-0cb4-4284-b0a9-105d6ae7b32b" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-179eac99e-d740-4092-96e0-715970d6fc70"></i> </a> <div class="collapse" id="group-13519fc40-0cb4-4284-b0a9-105d6ae7b32b"> <a href="https://www.hpsm.org/member/resources/handbooks" class="list-group-item strong "> Member Handbooks </a> <a href="https://www.hpsm.org/member/forms" class="list-group-item dropdown-item collapsed "> Find a Form / Request Records <i href="#group-27c8da388-16f2-4375-8110-3e6370e7d7a5" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-23519fc40-0cb4-4284-b0a9-105d6ae7b32b"></i> </a> <div class="collapse" id="group-27c8da388-16f2-4375-8110-3e6370e7d7a5"> <a href="https://www.hpsm.org/member/your-representation" class="list-group-item dropdown-item collapsed "> Appoint a Representative <i href="#group-3aff90fcc-5221-474e-93cd-d912aed3b0e8" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-37c8da388-16f2-4375-8110-3e6370e7d7a5"></i> </a> <div class="collapse" id="group-3aff90fcc-5221-474e-93cd-d912aed3b0e8"> <a href="https://www.hpsm.org/member/your-representation/accidental-injury" class="list-group-item strong "> Accidental Injury (Subrogation) </a> </div> <a href="https://www.hpsm.org/member/forms/change-my-address" class="list-group-item strong "> Update My Address or Phone Number </a> </div> <a href="https://www.hpsm.org/member/resources/member-education-materials" class="list-group-item strong "> Member Education Materials </a> <a href="https://www.hpsm.org/member/resources/newsletter" class="list-group-item dropdown-item collapsed "> Member Newsletter <i href="#group-21757d661-2228-46aa-82f2-ee389a7756fa" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-23519fc40-0cb4-4284-b0a9-105d6ae7b32b"></i> </a> <div class="collapse" id="group-21757d661-2228-46aa-82f2-ee389a7756fa"> <a href="https://www.hpsm.org/member/resources/newsletter/healthmatters" class="list-group-item dropdown-item collapsed "> Your HEALTHmatters <i href="#group-39715f3d8-57ff-4eff-b0da-7998100c4e47" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-31757d661-2228-46aa-82f2-ee389a7756fa"></i> </a> <div class="collapse" id="group-39715f3d8-57ff-4eff-b0da-7998100c4e47"> <a href="https://www.hpsm.org/member/resources/newsletter/healthmatters/healthmatters-archive" class="list-group-item strong "> HEALTHmatters Archive </a> </div> </div> <a href="https://www.hpsm.org/member/resources/news" class="list-group-item strong "> News and Announcements </a> <a href="https://www.hpsm.org/member/resources/food-assistance-programs" class="list-group-item dropdown-item collapsed "> Food Assistance Programs <i href="#group-258b1ca01-8ab2-44aa-a08c-407e9631599e" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-23519fc40-0cb4-4284-b0a9-105d6ae7b32b"></i> </a> <div class="collapse" id="group-258b1ca01-8ab2-44aa-a08c-407e9631599e"> <a href="https://www.hpsm.org/member/resources/food-assistance-programs/school-nutrition-programs" class="list-group-item strong "> School Nutrition Programs </a> <a href="https://www.hpsm.org/member/resources/food-assistance-programs/facts-about-food-insecurity" class="list-group-item strong "> Facts About Food Insecurity </a> <a href="https://www.hpsm.org/member/resources/food-assistance-programs/help-end-food-insecurity" class="list-group-item strong "> Help End Food Insecurity </a> </div> </div> <a href="https://www.hpsm.org/member/new-member-quick-start-guides" class="list-group-item strong "> New Member Quick-Start Guides </a> <a href="https://www.hpsm.org/member/ride-benefit" class="list-group-item dropdown-item collapsed "> HPSM's Ride Benefit <i href="#group-17647a04b-5322-45aa-b948-20095ec6ab3f" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-179eac99e-d740-4092-96e0-715970d6fc70"></i> </a> <div class="collapse" id="group-17647a04b-5322-45aa-b948-20095ec6ab3f"> <a href="https://www.hpsm.org/member/ride-benefit/how-hpsm-s-ride-benefit-works" class="list-group-item strong "> How HPSM’s Ride Benefit Works </a> <a href="https://www.hpsm.org/member/ride-benefit/ride-benefit-faq" class="list-group-item strong "> Ride Benefit FAQ </a> </div> <a href="https://www.hpsm.org/member/hpsm-dental" class="list-group-item dropdown-item collapsed "> HPSM Dental <i href="#group-17d68717f-360a-41a3-9cbf-d194b7b766d3" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-179eac99e-d740-4092-96e0-715970d6fc70"></i> </a> <div class="collapse" id="group-17d68717f-360a-41a3-9cbf-d194b7b766d3"> <a href="https://www.hpsm.org/member/hpsm-dental/start-using-your-dental-plan" class="list-group-item dropdown-item collapsed "> Start Using Your Dental Plan <i href="#group-23684fbd3-93d3-4820-8bcb-9178955214f2" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-27d68717f-360a-41a3-9cbf-d194b7b766d3"></i> </a> <div class="collapse" id="group-23684fbd3-93d3-4820-8bcb-9178955214f2"> </div> <a href="https://www.hpsm.org/member/hpsm-dental/choose-a-dentist" class="list-group-item strong "> Choose a Dentist </a> <a href="https://www.hpsm.org/member/hpsm-dental/covered-services" class="list-group-item dropdown-item collapsed "> Covered Dental Services <i href="#group-2980549ba-f281-4f30-8c19-f1d415c3f60c" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-27d68717f-360a-41a3-9cbf-d194b7b766d3"></i> </a> <div class="collapse" id="group-2980549ba-f281-4f30-8c19-f1d415c3f60c"> <a href="https://www.hpsm.org/member/hpsm-dental/covered-services/virtual-dental-care-(teledentistry)" class="list-group-item strong "> Virtual Dental Care (Teledentistry) </a> </div> <a href="https://www.hpsm.org/member/hpsm-dental/cost-of-dental-services" class="list-group-item strong "> Cost of Dental Services </a> <a href="https://www.hpsm.org/member/hpsm-dental/benefits-of-getting-dental-care" class="list-group-item strong "> Benefits of Getting Dental Care </a> <a href="https://www.hpsm.org/member/hpsm-dental/what-to-expect-when-you-visit-the-dentist" class="list-group-item strong "> What to Expect When You Visit the Dentist </a> <a href="https://www.hpsm.org/member/hpsm-dental/get-help-in-other-languages" class="list-group-item strong "> Get Help in Other Languages </a> <a href="https://www.hpsm.org/member/hpsm-dental/appeals-and-complaints" class="list-group-item strong "> Appeals and Complaints </a> </div> <a href="https://www.hpsm.org/member/telemedicine" class="list-group-item strong "> Telemedicine </a> <a href="https://www.hpsm.org/member/file-a-complaint" class="list-group-item strong "> File a Complaint </a> <a href="https://www.hpsm.org/member-stories" class="list-group-item dropdown-item collapsed "> Member Stories <i href="#group-18af9571a-a5b4-42cf-ba69-7843223436e4" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-179eac99e-d740-4092-96e0-715970d6fc70"></i> </a> <div class="collapse" id="group-18af9571a-a5b4-42cf-ba69-7843223436e4"> <a href="https://www.hpsm.org/member-stories/clover" class="list-group-item strong "> Clover & Stephanie </a> <a href="https://www.hpsm.org/member-stories/conrado" class="list-group-item strong "> Conrado </a> <a href="https://www.hpsm.org/member-stories/dora" class="list-group-item strong "> Dora </a> <a href="https://www.hpsm.org/member-stories/eric" class="list-group-item strong "> Eric </a> <a href="https://www.hpsm.org/member-stories/jennifer-noah" class="list-group-item strong "> Jennifer & Noah </a> <a href="https://www.hpsm.org/member-stories/kojo" class="list-group-item strong "> Kojo </a> <a href="https://www.hpsm.org/member-stories/marcia" class="list-group-item strong "> Marcia </a> <a href="https://www.hpsm.org/member-stories/marijo" class="list-group-item strong "> Marijo </a> <a href="https://www.hpsm.org/member-stories/paul" class="list-group-item strong "> Paul </a> <a href="https://www.hpsm.org/member-stories/rafael" class="list-group-item strong "> Rafael </a> <a href="https://www.hpsm.org/member-stories/rick" class="list-group-item strong "> Rick </a> </div> <a href="https://www.hpsm.org/member/emergency-message" class="list-group-item dropdown-item collapsed "> Urgent Messages <i href="#group-1b302846e-781f-45f0-a0a4-5a00ecde7d74" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-179eac99e-d740-4092-96e0-715970d6fc70"></i> </a> <div class="collapse" id="group-1b302846e-781f-45f0-a0a4-5a00ecde7d74"> <a href="https://www.hpsm.org/member/emergency-message/monkeypox-information" class="list-group-item strong "> Mpox (Monkeypox) Information </a> <a href="https://www.hpsm.org/member/emergency-message/be-prepared" class="list-group-item dropdown-item collapsed "> Be Prepared <i href="#group-2907a662f-4bf4-4095-ab75-dbf974930125" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-2b302846e-781f-45f0-a0a4-5a00ecde7d74"></i> </a> <div class="collapse" id="group-2907a662f-4bf4-4095-ab75-dbf974930125"> <a href="https://www.hpsm.org/member/emergency-message/be-prepared/protect-your-health" class="list-group-item strong "> Protect Yourself from Wildfire Smoke </a> <a href="https://www.hpsm.org/member/emergency-message/be-prepared/prepare-for-wildfires" class="list-group-item dropdown-item collapsed "> Prepare for Wildfires <i href="#group-3fc2a575f-5edd-4c99-b068-ec467391e031" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-3907a662f-4bf4-4095-ab75-dbf974930125"></i> </a> <div class="collapse" id="group-3fc2a575f-5edd-4c99-b068-ec467391e031"> <a href="https://www.hpsm.org/member/emergency-message/be-prepared/prepare-for-wildfires/get-warnings-about-wildfires" class="list-group-item strong "> Get Warnings About Wildfires </a> <a href="https://www.hpsm.org/member/emergency-message/be-prepared/prepare-for-wildfires/gather-emergency-supplies" class="list-group-item strong "> Gather Emergency Supplies </a> <a href="https://www.hpsm.org/member/emergency-message/be-prepared/prepare-for-wildfires/create-an-evacuation-action-plan" class="list-group-item strong "> Create an Evacuation Action Plan </a> <a href="https://www.hpsm.org/member/emergency-message/be-prepared/prepare-for-wildfires/protect-your-home-against-wildfires" class="list-group-item strong "> Protect Your Home Against Wildfires </a> </div> <a href="https://www.hpsm.org/member/emergency-message/be-prepared/wildfire-preparation-resources" class="list-group-item strong "> Wildfire Preparation Resources </a> <a href="https://www.hpsm.org/member/emergency-message/be-prepared/prepare-for-power-outages" class="list-group-item dropdown-item collapsed "> Prepare for Power Outages <i href="#group-3b4441278-96a1-405e-a10d-8699c8fdb99f" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-3907a662f-4bf4-4095-ab75-dbf974930125"></i> </a> <div class="collapse" id="group-3b4441278-96a1-405e-a10d-8699c8fdb99f"> <a href="https://www.hpsm.org/member/emergency-message/be-prepared/prepare-for-power-outages/medication-and-equipment" class="list-group-item strong "> Medication and Equipment </a> </div> <a href="https://www.hpsm.org/member/emergency-message/be-prepared/storm-safety-health-resources" class="list-group-item strong "> Storm Safety & Health Resources </a> </div> <a href="https://www.hpsm.org/member/emergency-message/protect-yourself-and-your-information-from-scams" class="list-group-item dropdown-item collapsed "> Protect Yourself and Your Information From Scams <i href="#group-26b05fcb9-3969-43ad-883a-f87e10f0a82d" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-2b302846e-781f-45f0-a0a4-5a00ecde7d74"></i> </a> <div class="collapse" id="group-26b05fcb9-3969-43ad-883a-f87e10f0a82d"> <a href="https://www.hpsm.org/member/emergency-message/protect-yourself-and-your-information-from-scams/warning-scam-risks-to-medi-cal-members" class="list-group-item strong active"> WARNING: Scam Risks to Medi-Cal Members </a> </div> </div> <a href="https://www.hpsm.org/member/contact-member-services" class="list-group-item strong "> Contact Member Services </a> <a href="https://www.hpsm.org/member/portal" class="list-group-item strong "> Member Portal Login </a> </div> </div> </div> <div class="related-items">  <div class="card"> <h3> </h3> <div class="name-and-phone-list"> <h5> </h5> </div> <div class="name-and-phone-list"> <h5> </h5> </div> <div class="name-and-phone-list"> <h5> </h5> </div> </div> </div> </div> <div class="col-xs-12 col-sm-8 col-sm-pull-4"> <div class="content-area container-fluid-margin"> <div class="sf_cols" data-sf-element="Row"> <div class="sf_colsOut sf_1col_1_100"> <div id="Contentplaceholder_TACCE306D001_Col00" class="sf_colsIn sf_1col_1in_100" data-sf-element="Column 1"> </div> </div> </div> <div > <div class="sfContentBlock sf-Long-text" ><h1>WARNING: Scam Risks to Medi-Cal Members</h1><p>The <a target="_blank" href="https://www.dhcs.ca.gov/">California Department of Health Care Services (DHCS)</a> warns that scammers and bad actors <a target="_blank" href="https://medicaiddirectors.org/resource/attempts-to-scam-medicaid-members-popping-up-nationwide-as-unwinding-commences/">nationwide</a> are contacting Medicaid members requesting a fee to help them apply for or renew their Medicaid coverage. Medi-Cal members in California are also being targeted.</p><p><strong>Medi-Cal members: it is important to know that Medi-Cal <em>never </em>requires payment during the application or renewal process.</strong></p><p>HPSM Medi-Cal members who have questions or concerns can <a target="_blank" href="/member/medi-cal/contact-us">contact HPSM</a> or the <a target="_blank" href="https://www.smcgov.org/hsa/health-coverage">San Mateo County Human Services Agency</a>.</p><div class="callout callout-danger"><p class="lead text-danger"><a target="_blank" href="/member/emergency-message/protect-yourself-and-your-information-from-scams">Learn how to protect yourself and your information from scams</a> </p></div></div> </div> <div > <div class="sfContentBlock sf-Long-text" ></div> </div> </div> <div class="container-fluid-margin"> </div> </div> </div> </div>  <div class="pre-footer reveal-fade-in"> <div class="container-fluid"> <div class="row"> <div class="col-sm-12"> </div> </div> </div> </div> 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WARNING - Scam Risks to Medi-Cal Members | Health Plan of San Mateo