Ethics | About Us | Samsung UK

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logEvent("event1", { foo: "bar", baz: 123 }); }); document.getElementById("event2").addEventListener("click", function() { console.log("event2"); logEvent("event2", { size: 123.456 }); }); document.getElementById("userprop").addEventListener("click", function() { console.log("userprop"); setUserProperty("userprop", "custom_value"); }); */ </script> <script> const hideHeaderFooterByWindowFlutterInappwebview = () => { //$('.gnb').hide(); if(document.querySelector(".gnb") != null && document.querySelector(".gnb").style != null) { document.querySelector(".gnb").style.display='none'; } if(document.querySelector(".nv00-gnb") != null && document.querySelector(".nv00-gnb").style != null) { document.querySelector(".nv00-gnb").style.display='none'; } if(document.querySelector(".nv00-gnb-v3") != null && document.querySelector(".nv00-gnb-v3").style != null) { document.querySelector(".nv00-gnb-v3").style.display='none'; } //CRHQ-9185 [B2C] shop app - DB 전환 건 - 쿠키 체크 및 미노출 처리 - 보완로직 if(document.querySelector(".cod05-app-banner") != null && document.querySelector(".cod05-app-banner").style != null) { document.querySelector(".cod05-app-banner").style.display='none'; } if(document.querySelector(".breadcrumb") != null && document.querySelector(".breadcrumb").style != null) { document.querySelector(".breadcrumb").style.display='none'; } if(document.querySelector(".nv17-breadcrumb") != null && document.querySelector(".nv17-breadcrumb").style != null) { document.querySelector(".nv17-breadcrumb").style.display='none'; } if(document.querySelector(".epp-breadcrumb") != null && document.querySelector(".epp-breadcrumb").style != null) { document.querySelector(".epp-breadcrumb").style.display='none'; } if(document.querySelector(".footer-column") != null && document.querySelector(".footer-column").style != null) { document.querySelector(".footer-column").style.display='none'; } if(("es" === "uk" || "de" === "uk") && document.querySelector(".footer-bottom") != null && 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document.querySelector(".footer-terms").style.display='none'; } if(document.querySelector("#teconsent") != null && document.querySelector("#teconsent").style != null) { document.querySelector("#teconsent").style.display='none'; } if(document.querySelector("#QSIFeedbackButton-btn") != null && document.querySelector("#QSIFeedbackButton-btn").style != null) { document.querySelector("#QSIFeedbackButton-btn").style.display='none'; } if (window.location.href.indexOf("/mypage/myproducts/") > -1 || window.location.href.indexOf("/mypage/myrepair/") > -1 || window.location.href.indexOf("/mypage/rewards/") > -1 || window.location.href.indexOf("/mypage/myreferrals/") > -1) { if(document.querySelector(".explore-lnb-navigation") != null && document.querySelector(".explore-lnb-navigation").style != null) { document.querySelector(".explore-lnb-navigation").style.display='none'; } if(document.querySelector(".nv-g-lnb") != null && document.querySelector(".nv-g-lnb").style != null) { document.querySelector(".nv-g-lnb").style.display='none'; } if(document.querySelector(".pd-g-floating-nav") != null && document.querySelector(".pd-g-floating-nav").style != null) { document.querySelector(".pd-g-floating-nav").style.display='none'; } document.querySelectorAll("#content a[target='_blank']").forEach(function(item){ item.removeAttribute('target'); }); } if("page-standard-pd" === "page-static-gnb-hq" || "page-buying-pd" === "page-static-gnb-hq" || "page-feature-pd" === "page-static-gnb-hq") { if(document.querySelector(".pd-header-navigation__menu-epromoter-cta") != null && document.querySelector(".pd-header-navigation__menu-epromoter-cta").style != null) { document.querySelector(".pd-header-navigation__menu-epromoter-cta").style.display='none'; } if(document.querySelector(".product-detail-kv__cta-epromotor") != null && document.querySelector(".product-detail-kv__cta-epromotor").style != null) { document.querySelector(".product-detail-kv__cta-epromotor").style.display='none'; } }else if("page-bc-pd" === "page-static-gnb-hq"){ document.querySelectorAll("#content .s-message-link").forEach(function(item){ item.style.display = "none"; }); } document.querySelectorAll("#content a[href$='.pdf'][target='_blank']").forEach(function(item){ item.removeAttribute('target'); }); if(document.querySelector(".cookie-bar__app-banner") != null && document.querySelector(".cookie-bar__app-banner").style != null) { document.querySelector(".cookie-bar__app-banner").style.display='none'; } if(document.querySelector(".cod05-app-banner") != null && document.querySelector(".cod05-app-banner").style != null) { document.querySelector(".cod05-app-banner").style.display='none'; } //[EPP] Partner Bar 미노출 처리 if(document.querySelector(".partner-bar-wrap") != null && document.querySelector(".partner-bar-wrap").style != null) { document.querySelector(".partner-bar-wrap").style.display='none'; } if(window.sg && 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</li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/uk/tvs/all-tvs/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and audio:tvs:all tvs" role="menuitem"> All TVs </a> </li> </ul> </div> <div class="nv00-gnb__l1-menu-wrap l1-l2-spread"> <div class="nv00-gnb__l1-menu" data-group-code="none"> <h3 class="nv00-gnb__l1-menu-btn" data-engname="tv and audio:tv by size" an-tr="nv00_gnb-2depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and audio:tv by size"> TV by Size <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#open-down-bold" href="#open-down-bold"></use> </svg> </h3> </div> <ul class="nv00-gnb__l2-menu-list" role="menu"> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/uk/tvs/98-inch-tvs/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and audio:tv by size:98 inch tvs" role="menuitem"> 98 inch TVs </a> </li> <li class="nv00-gnb__l2-menu"> <a 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<ul class="nv00-gnb__l2-menu-list" role="menu"> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/uk/tvs/8k-tv/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and audio:tv by resolution:8k tvs" role="menuitem"> 8K TVs<br /> </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/uk/tvs/uhd-4k-tv/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and audio:tv by resolution:4k tvs" role="menuitem"> 4K TVs<br /> </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/uk/tvs/full-hd-tv/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and audio:tv by resolution:full hd hd tvs" role="menuitem"> Full HD/HD TVs<br /> </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/uk/tvs/tv-buying-guide/what-is-4k-tv/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and audio:tv by 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Projector Accessories<br /> </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/uk/projectors/all-projectors/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and audio:projectors:all projectors" role="menuitem"> All Projectors </a> </li> </ul> </div> <div class="nv00-gnb__l1-menu-wrap l1-l2-spread"> <div class="nv00-gnb__l1-menu" data-group-code="03000000"> <h3 class="nv00-gnb__l1-menu-btn" data-engname="tv and audio:sound devices" an-tr="nv00_gnb-2depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and audio:sound devices"> Sound Devices <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#open-down-bold" href="#open-down-bold"></use> </svg> </h3> </div> <ul class="nv00-gnb__l2-menu-list" role="menu"> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/uk/audio-devices/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and audio:sound 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aria-haspopup="true" an-tr="nv00_gnb-1depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="home appliances"> Home Appliances <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#next-bold" href="#next-bold"></use> </svg> </button> <div class="nv00-gnb__l1-menu-container left-side"> <p class="nv00-gnb__l1-menu-container-title">Home Appliances</p> <div class="nv00-gnb__l1-menu-wrap l1-l2-spread"> <div class="nv00-gnb__l1-menu"> <h3 class="nv00-gnb__l1-menu-btn" data-engname="home appliances:recommended" an-tr="nv00_gnb-2depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="home appliances:recommended"> Recommended <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#open-down-bold" href="#open-down-bold"></use> </svg> </h3> </div> <ul class="nv00-gnb__l2-menu-list" role="menu"> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/uk/home-appliances/bespoke-ai/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" 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Samsung Rewards" an-tr="nv00_gnb-account-account" an-ca="account" an-ac="gnb" an-la="rewards"> Why Create a Samsung Account? <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#next-bold" href="#next-bold"></use> </svg> </a> </p> </li> <li class="nv00-gnb__utility-user-menu"> <a class="nv00-gnb__utility-user-menu-link" an-tr="nv00_gnb-account-account" an-ca="account" an-ac="gnb" an-la="my page" target="_self" aria-label="my page" href="/uk/mypage/" role="menuitem">My page</a> </li> <li class="nv00-gnb__utility-user-menu"> <a class="nv00-gnb__utility-user-menu-link" an-tr="nv00_gnb-account-account" an-ca="account" an-ac="gnb" an-la="orders" target="_self" aria-label="orders" href="/uk/mypage/orders/" role="menuitem">Orders</a> </li> <li class="nv00-gnb__utility-user-menu"> <a class="nv00-gnb__utility-user-menu-link" an-tr="nv00_gnb-account-account" an-ca="account" an-ac="gnb" an-la="wishlist" target="_blank" aria-label="wishlist" href="https://shop.samsung.com/uk/mypage/wishlist" role="menuitem">Wishlist</a> </li> <li class="nv00-gnb__utility-user-menu"> <a class="nv00-gnb__utility-user-menu-link" an-tr="nv00_gnb-account-account" an-ca="account" an-ac="gnb" an-la="product registration" target="_self" aria-label="product registration" href="/uk/mypage/myproducts/" role="menuitem">Product Registration<br /></a> </li> <li class="nv00-gnb__utility-user-menu"> <a class="nv00-gnb__utility-user-menu-link" an-tr="nv00_gnb-account-account" an-ca="account" an-ac="gnb" an-la="my rewards" target="_self" aria-label="my rewards" href="/uk/mypage/rewards/" role="menuitem">My Rewards</a> </li> <li class="nv00-gnb__utility-user-menu"> <a class="nv00-gnb__utility-user-menu-link" an-tr="nv00_gnb-account-account" an-ca="account" an-ac="gnb" an-la="members" target="_self" aria-label="members" href="/uk/members/" role="menuitem">Members</a> </li> <li class="nv00-gnb__utility-user-menu"> <a href="javascript:;" class="nv00-gnb__utility-user-menu-link logoutBtn" an-tr="nv00_gnb-1depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="logout" aria-label="logout" role="menuitem">Log out</a> </li> </ul> </div> <div class="nv00-gnb__utility hamburger"> <button class="nv00-gnb__utility-btn" an-tr="nv00_gnb-gnb-navigation2" an-ca="navigation" an-ac="gnb" an-la="gnb:open" aria-expanded="false" aria-haspopup="true"> <span class="hidden">Navigation</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#menu-bold" href="#menu-bold"></use> </svg> </button> </div> </div> <div class="nv00-gnb__inner-wrap-looping--end" tabindex="0"></div> </div> <div class="nv00-gnb__dim-wrap" aria-hidden="true"></div> <form id="signInForm" name="signInForm" method="get" action="https://account.samsung.com/accounts/v1/Samsung_com_UK/signInGate"> <input type="hidden" name="response_type" id="response_type" value=""/> <input type="hidden" name="client_id" value="84hg4924k6"/> <input type="hidden" name="locale" id="locale" value=""/> <input type="hidden" name="countryCode" value="GB"/> <input type="hidden" name="redirect_uri" id="redirect_uri" value="/aemapi/v6/data-login/afterLogin.uk.json"/> <input type="hidden" name="state" id="signInState" value=""/> <input type="hidden" name="goBackURL" id="signInGoBackURL" value=""/> <input type="hidden" name="scope" id="scope" value=""/> </form>  <form id="signOutForm" name="signOutForm" method="get" action="https://account.samsung.com/accounts/v1/Samsung_com_UK/signOutGate"> <input type="hidden" name="client_id" value="84hg4924k6"/> <input type="hidden" name="state" id="signOutState" value=""/> <input type="hidden" name="signOutURL" id="signOutURL" value="/aemapi/v6/data-login/afterLogout.uk.json"/> </form>  <form id="joinForm" name="joinForm" method="post" action="https://account.samsung.com/membership/"> <input type="hidden" name="actionID" value="SignupAP"/> <input type="hidden" name="serviceID" value="84hg4924k6"/> <input type="hidden" name="serviceName" value="SAMSUNG"/> <input type="hidden" name="domain" value=""/> <input type="hidden" name="countryCode" value="GB"/> <input type="hidden" name="languageCode" value="en"/> <input type="hidden" name="registURL" id="joinRegistURL" value="/aemapi/v6/data-login/afterLogin.uk.json"/> <input type="hidden" name="returnURL" id="joinReturnURL"/> <input type="hidden" name="goBackURL" id="joinGoBackURL" value=""/> <input type="hidden" name="ssoType" value="ENC_TK"/> <input type="hidden" name="emailActivationURL" id="joinEmailActivationURL" value="/aemapi/v6/data-login/emailActivationURL.uk.json"/> </form>  <form id="findAccountForm" name="findAccountForm" method="post" action="https://account.samsung.com/membership/"> <input type="hidden" name="actionID" value="FindEmail"/> <input type="hidden" name="serviceID" value="84hg4924k6"/> <input type="hidden" name="serviceName" value="SAMSUNG"/> <input type="hidden" name="domain" value=""/> <input type="hidden" name="countryCode" value="GB"/> <input type="hidden" name="languageCode" value="en"/> <input type="hidden" name="goBackURL" id="findGoBackURL" value=""/> <input type="hidden" name="ssoType" value="ENC_TK"/> </form>  <form id="accountModifyForm" name="accountModifyForm" method="post" action="https://account.samsung.com/membership/"> <input type="hidden" name="actionID" value="ModifyUserInfo"/> <input type="hidden" name="serviceID" value="84hg4924k6"/> <input type="hidden" name="serviceName" value="SAMSUNG"/> <input type="hidden" name="domain" value=""/> <input type="hidden" name="countryCode" value="GB"/> <input type="hidden" name="languageCode" value="en"/> <input type="hidden" name="goBackURL" id="accountModifyGoBackURL" value=""/> <input type="hidden" name="ssoType" value="ENC_TK"/> </form> <form id="textForm" name="textForm"> <input type="hidden" name="productCountText" id="productCountText" value="Number of products"/> </form> <input type="hidden" name="domain" id="domain" value="www.samsung.com"/> <input type="hidden" name="useLogin" id="useLogin" value="Y"/> <input type="hidden" name="useStore" id="useStore" value="Y"/> <input type="hidden" name="storeDomain" id="storeDomain" value="https://api.shop.samsung.com"/> <input type="hidden" name="hybrisApiJson" id="hybrisApiJson"/> <input type="hidden" name="addToCartPostYn" id="addToCartPostYn"/> <input type="hidden" name="useNewAddToCartApi" id="useNewAddToCartApi"/> <input type="hidden" name="loginLinkURL" id="loginLinkURL" value="https://account.samsung.com/accounts/v1/Samsung_com_UK/signInGate"/> <input type="hidden" name="logoutURL" id="logoutURL" value="https://account.samsung.com/accounts/v1/Samsung_com_UK/signOutGate"/> <input type="hidden" name="updateProfileURL" id="updateProfileURL"/> <input type="hidden" name="isLoginWithNoStore" id="isLoginWithNoStore"/> <input type="hidden" name="countryCode" id="countryCode" value="GB"/> <input type="hidden" name="languageCode" id="languageCode" value="en"/> <input type="hidden" name="loginAccountServiceId" id="loginAccountServiceId" value="84hg4924k6"/> <input type="hidden" name="emailActivationURL" id="emailActivationURL" value="/aemapi/v6/data-login/emailActivationURL.uk.json"/> <input type="hidden" name="shopIntegrationFlag" id="shopIntegrationFlag" value="Hybris-new"/> <input type="hidden" name="tieredPriceUseYn" id="tieredPriceUseYn"/> <input type="hidden" name="mySamsungRewardsTierType" id="mySamsungRewardsTierType" value="global"/> <input type="hidden" name="newMyRewardCurrencyConv" id="newMyRewardCurrencyConv" value="0.001"/> <input type="hidden" name="countryIsoCode" id="countryIsoCode" value="GBR"/> <input type="hidden" name="loginValidateYnForGPv2" id="loginValidateYnForGPv2" value=""/> <div class="nv00-gnb__layer-popup-wrap"> <div class="nv00-gnb__layer-popup-looping--start" tabindex="0"></div> <div class="layer-popup gnb-layer_popup-js" id="layerEmptyCart"> <svg class="icon" focusable="false" aria-hidden="true"> <use 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focusable="false" aria-hidden="true"> <use xlink:href="#delete-bold" href="#delete-bold"></use> </svg> </button> </div> <div class="layer-popup gnb-layer_popup-js gnb__popup-privacy" id="layerPrivacy"> <p class="layer-popup__title">Privacy Policy</p> <div class="layer-popup__checkbox-wrap"> <div class="checkbox-v2"> <input class="checkbox-v2__input" type="checkbox" name="checkbox" id="privacy-terms"/> <label class="checkbox-v2__label" for="privacy-terms"> <span class="checkbox-v2__label-box-wrap"> <span class="checkbox-v2__label-box"> <svg class="checkbox-v2__label-box-icon" focusable="false" aria-hidden="true"> <use xlink:href="#done-bold" href="#done-bold"></use> </svg> </span> </span> <span class="checkbox-v2__label-text">I have read and agree to the Samsung.com <a href='/uk/info/privacy/' target='_blank' class='link-text' title="Open in a new window">Privacy Policy</a></span> </label> </div> <p class="layer-popup__checkbox-desc error" id="errorPrivacy">Tick this box to proceed to 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onclick="window.sg.components.nv00Gnb.closeLayerPopup(this);">Close</button> </div> <button class="layer-popup__close login-leave-btn" data-focus-id="shop-popover-close" data-tab-disable="true"> <span class="hidden">Close Privacy Policy</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#delete-bold" href="#delete-bold"></use> </svg> </button> </div> <div class="layer-popup gnb__popup-privacy gnb-layer_popup-js" id="layerPreference"> <p class="layer-popup__title">Check preferences</p> <p class="layer-popup__desc">Help us to make recommendations for you by telling us what you like</p> <div class="layer-popup__cta-wrap"> <button id="preferenceCheckBtn" class="cta cta--outlined cta--black" aria-label="Accessibility Text">Yes</button> <button id="privacyCloseBtn" class="cta cta--contained cta--black" aria-label="Accessibility Text" onclick="window.sg.components.nv00Gnb.closeLayerPopup(this);">Later</button> </div> <button class="layer-popup__close" 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action="javascript:;" class="gnb-search__form" role="search" autocomplete="off"> <fieldset> <legend>Search form</legend> <div class="gnb-search__input-wrap"> <button type="button" class="gnb-search__input-btn--close"> <span class="hidden">Close</span> <svg class="icon" focusable="false"> <use xlink:href="#backward-bold" href="#backward-bold"></use> </svg> </button> <label class="hidden" for="gnb-search-keyword">Search Keyword</label> <input type="text" name="search" class="gnb-search__input" id="gnb-search-keyword" maxlength="64" an-tr="search layer--search bar-submit" an-ca="search" an-ac="search layer" an-la="search bar:keyword submit:"/> <span class="gnb-search__placeholder">Galaxy Z Fold6</span>  <button type="button" class="gnb-search__input-btn--cancel" an-tr="search layer-about us-keyword delete-search" an-ca="search" an-ac="search layer" an-la="search bar:keyword delete"> <span class="hidden">Delete</span> <svg class="icon" focusable="false"> <use xlink:href="#cancel-bold" 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role="presentation"> <a href="//images.samsung.com/is/content/samsung/assets/uk/about-us/company-info/Samsung-Elect-Manu-UK-LimitedPandLAS-SIP-2023-06.pdf" role="menuitem" target="_blank" class="explore-lnb__link " aria-label="Samsung Pension<br/>Scheme Samsung Pension Scheme:Open in a new window" an-tr="nv07_explore floating navigation-about us-text-depth1" an-ca="navigation" an-ac="secondary navi" an-la="secondary navi:samsung pension scheme"> <div>Samsung Pension<br />Scheme</div> <div class="explore-lnb__link-figure figure"> <div class="picture"> <svg focusable="false" xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16"> <path d="M13.573 2.427L13.573 11.475 12.239 11.475 12.239 4.703 3.037 13.906 2.094 12.963 11.297 3.76 4.525 3.761 4.525 2.427z"></path> </svg> </div> </div> </a> </div> </div> </div> </div> <span class="explore-lnb__link-gradation--right"></span> <button class="explore-lnb__next-btn nav-btn"> <span class="hidden">Next</span> <span class="explore-lnb__next-btn-icon"> <svg class="icon" focusable="false"> <use xlink:href="#next-regular" href="#next-regular"></use> </svg> </span> </button> </div> </div> </div> </div> <div class="fg-g-flagship-full-bleed aem-GridColumn aem-GridColumn--default--12"> <section class="flagship-full-bleed padding-top-None padding-bottom-None overlay bg-black text- kv-type"> <div class="flagship-full-bleed__wrap"> <div class="flagship-full-bleed__text-wrap text-pos-middle text-pos-left text-m-top text-m-center text- full-bleed"> <div class="flagship-full-bleed__text"> <p class="flagship-full-bleed__eyebrow-text desktop-only">Ethics</p> <p class="flagship-full-bleed__eyebrow-text mobile-only">Ethics</p> <h2 class="flagship-full-bleed__headline desktop-only text-size-x-large">Fair and transparent<br />corporate culture </h2> <h2 class="flagship-full-bleed__headline mobile-only text-size-x-large">Fair and transparent<br />corporate culture </h2> <div class="flagship-full-bleed__desc-wrap"> <h3 class="flagship-full-bleed__sub-headline desktop-only text-size-medium">We build integrity into the fabric of our daily operations to fulfil <br />our social role and responsibility in a way that befits our status as <br />a top-notch global company.</h3> <h3 class="flagship-full-bleed__sub-headline mobile-only text-size-medium">We build integrity into the fabric of our daily operations to fulfil our social role and responsibility in a way that befits our status as a top-notch global company.</h3> </div> </div> </div> <div class="flagship-full-bleed__media-wrap flagship-full-bleed__img-wrap"> <figure> <div class="image image--dyn-height"> <img data-desktop-alt data-mobile-alt role="img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/global/about-us/ethics/pc/AS.5_Ethics_img01.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/global/about-us/ethics/mo/MO_AS.5_Ethics_img01.png?$LazyLoad_Home_PNG$" class="image__preview lazy-load responsive-img"/> <img data-desktop-alt data-mobile-alt role="img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/global/about-us/ethics/pc/AS.5_Ethics_img01.png?$1920_N_JPG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/global/about-us/ethics/mo/MO_AS.5_Ethics_img01.png?$720_N_JPG$" class="image__main lazy-load responsive-img"/> </div> </figure> </div> </div> </section> </div> <div class="cm-g-text-block aem-GridColumn aem-GridColumn--default--12"> <div class="textblock margin-top--48 bg-white text-center text-mo-center "> <div class="textblock__body padding-top--48 padding-bottom--48"> <p class="textblock__desc" data-font-size-pc="18" data-font-size-mo="14">As our business spans across numerous countries around the globe, we recognise and analyse differences in laws, regulations, and practices in respective countries while conducting business in lawful and ethical manner. We also develop and implement global personal data security policies to respect the privacy of our customers and employees and to protect their personal data. Our endeavours to systematically manage compliance and ethical risks are driven by the Samsung Global Code of Conduct and the Business Conduct Guidelines that guide all our employees in taking action and making value judgment. Our Compliance Team, previously under the Legal Office, now reports directly to the CEO and the head of Compliance Team attends all board meetings to support important decisions made by the board. We operate dedicated organizations at each business division and overseas regional offices to manage compliance issues pertaining to each business and region.</p> </div> </div> </div> <div class="cm-g-text-block aem-GridColumn aem-GridColumn--default--12"> <div class="textblock bg-white text-center text-mo-center "> <div class="textblock__body padding-top--48 padding-bottom--48"> <h2 class="textblock__title" data-font-size-pc="38" data-font-size-mo="26">Ethics management</h2> <p class="textblock__desc" data-font-size-pc="18" data-font-size-mo="14">We disclose our Global Code of Conduct (‘Samsung Business Principles’) to our suppliers, customers, and other external stakeholders as well as to our employees through our ethics management website, and provide a channel to report on any violation of ethical standards. Furthermore, the ‘Employee Business Conduct Guidelines’ that serve as the ethical standards for our employees are translated and available in a total of 15 languages (including Korean) and uploaded on our in-house intranet. Relevant details are disseminated and shared among all our employees around the globe through collective, online, and audio/visual training offered at least annually if not more. Separate ‘Business Guidelines’ are also provided to our suppliers in order to establish transparent business practices.</p> <div class="cta-wrap"> <a href="http://www.sec-audit.com/common/portal/sdpMain.do" class="cta cta--icon cta--outlined cta--black" title="Open in a new window : Ethics & compliance management : Open in a New Window" target="_blank" an-tr="co01_text block-about us-cta-button" an-ca="content click" an-ac="feature" an-la="ethics management:ethics and compliance manangement website">Ethics & compliance management <svg class="icon" focusable="false"> <use xlink:href="/etc.clientlibs/samsung/clientlibs/consumer/global/clientlib-common/resources/images/svg-sprite.svg#outlink-bold"></use> </svg> </a> </div> </div> </div> </div> <div class="pd-g-feature-benefit-full-bleed aem-GridColumn aem-GridColumn--default--12"> <section class="st-feature-benefit-full-bleed st-feature-benefit-full-bleed--top st-feature-benefit-full-bleed--right st-feature-benefit-full-bleed--center-img-bottom desktop-bg-white mobile-bg-white desktop-text-color-black mobile-text-color-black st-feature-benefit-full-bleed--m-align-center " data-clickable-state="false"> <div class="st-feature-benefit-full-bleed__wrap"> <figure class="st-feature-benefit-full-bleed__figure "> <div class="image image--dyn-height"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/about-us/ethics/about-us_ethics_feature-full-bleed01_pc_1440x480.jpg?$LazyLoad_Home_JPG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/about-us/ethics/about-us_ethics_feature-full-bleed01_mo_720x900.jpg?$LazyLoad_Home_JPG$" data-desktop-alt="Complaint report data from 2021, 2022 and 2023 organized in three pie charts. Of 929 reports in 2021; Consumer Complaints 30%, Corruption-Related Complaints 12% and Others 58%. Of 999 reports in 2022; Consumer Complaints 34%, Corruption-Related Complaints 13% and Others 53%. Of 892 reports in 2023; Consumer Complaints 36%, Corruption-Related Complaints 16% and Others 48%." data-mobile-alt="Complaint report data from 2021, 2022 and 2023 organized in three pie charts. Of 929 reports in 2021; Consumer Complaints 30%, Corruption-Related Complaints 12% and Others 58%. Of 999 reports in 2022; Consumer Complaints 34%, Corruption-Related Complaints 13% and Others 53%. Of 892 reports in 2023; Consumer Complaints 36%, Corruption-Related Complaints 16% and Others 48%."/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/about-us/ethics/about-us_ethics_feature-full-bleed01_pc_1440x480.jpg?$1440_N_JPG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/about-us/ethics/about-us_ethics_feature-full-bleed01_mo_720x900.jpg?$720_N_JPG$" data-desktop-alt="Complaint report data from 2021, 2022 and 2023 organized in three pie charts. Of 929 reports in 2021; Consumer Complaints 30%, Corruption-Related Complaints 12% and Others 58%. Of 999 reports in 2022; Consumer Complaints 34%, Corruption-Related Complaints 13% and Others 53%. Of 892 reports in 2023; Consumer Complaints 36%, Corruption-Related Complaints 16% and Others 48%." data-mobile-alt="Complaint report data from 2021, 2022 and 2023 organized in three pie charts. Of 929 reports in 2021; Consumer Complaints 30%, Corruption-Related Complaints 12% and Others 58%. Of 999 reports in 2022; Consumer Complaints 34%, Corruption-Related Complaints 13% and Others 53%. Of 892 reports in 2023; Consumer Complaints 36%, Corruption-Related Complaints 16% and Others 48%."/> </div> </figure> </div> </section> </div> <div class="cm-g-blank-space aem-GridColumn aem-GridColumn--default--12"> <div class="blank-space bg-white blank-space--width-1920 blank-space--desktop-margin-medium blank-space--mobile-margin-medium"> </div> </div> <div class="cm-g-text-block aem-GridColumn aem-GridColumn--default--12"> <div class="textblock margin-top--48 bg-gray text-center text-mo-center container-width-large"> <div class="textblock__body padding-top--48 padding-bottom--48"> <h2 class="textblock__title" data-font-size-pc="38" data-font-size-mo="26">Compliance management</h2> <p class="textblock__desc" data-font-size-pc="18" data-font-size-mo="14">Our compliance program aims to establish a compliance-driven corporate culture in order to minimise the business risks that may occur due to price-fixing or the infringement on intellectual property rights and to take a stronger responsibility in the areas of human rights, health & safety, and environment. The Compliance Program Management System (CPMS), an IT system developed to manage compliance-related risks, provides our area-specific policies and the details of regional issue monitoring. Our Help Desk is up and running to assist employees in making one-on-one inquiries to experts whenever they have work-related questions or when they find our guidelines insufficient to determine illegality. Our whistle-blowing system, developed under the CPMS for our employees, is operated in a way that firmly guarantees the confidentiality of whistle-blowers.</p> </div> </div> </div> <div class="static-content aem-GridColumn aem-GridColumn--default--12"> <style scoped="scoped"> .p6-about-us-accessibility{width:100%;} .p6-about-us-accessibility .mo-only {display: none !important;} .p6-about-us-accessibility .sc-test-background-color-wrap {background: #F7F7F7; padding-top: 22px; padding-bottom: 120px;max-width:1920px;margin:0 auto;} .p6-about-us-accessibility .sc-test-ethics-process-wrap {max-width: 1440px; margin: 0 auto; display: flex;align-items: center; justify-content: center; padding-top: 60px; padding-bottom: 58px;} .p6-about-us-accessibility .sc-test-ethics-process-wrap .sc-test-ethics-compliance-text {width: 227px; height: 227px; border-radius: 50%; background-color: #2664e3; overflow: hidden; display:flex; justify-content:center; align-items:center;} .p6-about-us-accessibility .sc-test-ethics-process-wrap .sc-test-ethics-compliance-text > h3 {color: white; 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height:31.5278vw; font-size:3.0556vw; align-items:center; border-radius:50%; margin-top:-3.1944vw;box-shadow: 0 0 2.0833vw rgb(0 0 0 / 5%); line-height:1.1973;} .p6-about-us-accessibility .sc-test-ethics-process-wrap .sc-test-ethics-ul-wrap ul li .sc-test-ethics-p:after{ width: 28.0556vw; height: 28.0556vw; border: 0.2778vw #2664E3 solid; border-radius:50%; } .p6-about-us-accessibility .sc-test-ethics-process-wrap .sc-test-ethics-ul-wrap ul li p:last-child{width:43.3333vw; padding-left:0; font-size:2.7778vw; line-height:1.3303;} .p6-about-us-accessibility .sc-test-ethics-process-wrap .sc-test-ethics-ul-wrap ul li.operation p:last-child{padding-bottom:0;} } </style> <div class="p6-about-us-accessibility"> <div class="sc-test-background-color-wrap"> <div class="sc-test-ethics-process-wrap"> <div class="sc-test-ethics-compliance-text"> <h3>Compliance <br />management <br class="pc-only"/><span class="pc-only">process</span></h3> </div> <div class="sc-test-ethics-arrow"> <figure> <img class="pc-only" src="https://images.samsung.com/is/image/samsung/assets/test/about-us/web-accessibility/ethics/Ethics_N04_right-arrow_PC.png" alt=""> <img class="mo-only" src="https://images.samsung.com/is/image/samsung/assets/test/about-us/web-accessibility/ethics/Ethics_N04_down-arrow_MO.png" alt=""> </figure> </div> <div class="sc-test-ethics-ul-wrap"> <ul role="list" class="sc-test-ethics-back-round"> <li role="listitem" class="operation"> <p class="sc-test-ethics-p">Prevention</p> <p>Offer employee training, provide area-specific guides, make system-based self-reviews, operate the Help Desk, monitor and manage new and revised regulations</p> </li> <li role="listitem" class="monitoring"> <p class="sc-test-ethics-p">Monitoring</p> <p>Conduct regular/ad-hoc monitoring through dedicated units or staff</p> </li> <li role="listitem" class="follow-up"> <p class="sc-test-ethics-p">Follow-up<br> management</p> <p>Identify the root causes of issues through process/result analysis, make improvements, prevent the reoccurrence of the same issue (e.g. introduce actual cases as part of training)</p> </li> </ul> </div> </div> </div> </div> </div> <div class="cm-g-text-block aem-GridColumn aem-GridColumn--default--12"> <div class="textblock margin-top--48 bg-white text-center text-mo-center "> <div class="textblock__body padding-top--48 padding-bottom--48"> <h2 class="textblock__title" data-font-size-pc="38" data-font-size-mo="26">Privacy policy</h2> <p class="textblock__desc" data-font-size-pc="18" data-font-size-mo="14">We officially announced our global standard privacy policy and developed relevant policies that reflect region-specific regulatory conditions and local characteristics. As a result of such endeavours, our employees are provided with the ‘Global Personal Information Guide’ and ‘Management Guide for Outsourcing personal data processing’ to be used as management regulations. We operate our processes and systems in a way that incorporates relevant policies into our daily business conduct and continue to perform reviews and offer company-wide training.</p> </div> </div> </div> <div class="of-g-feature-benefit-card aem-GridColumn aem-GridColumn--default--12"> <div class="feature-benefit-card bg-white feature-benefit-card--desktop-layout-2 desktop-text-align--left mobile-text-align--left"> <div class="feature-benefit-card__swiper swiper-container " data-swiper-option='{ "componentEl":".feature-benefit-card__swiper", "keepWrapper": true, "breakpoints": { "1": { "slidesPerView":1 }, "768": { "slidesPerView":2 } }, "autoHeight":false, "pagination":true, "offTxtAccesibility":true}'> <div class="feature-benefit-card__card-wrap swiper-wrapper"> <div class="feature-benefit-card__card swiper-slide"> <div class="feature-benefit-card__card-inner feature-benefit-card__card--contents-type-image"> <div class="feature-benefit-card__card-inner-bg" style="background:#FFFFFF"></div> <div class="feature-benefit-card__text-wrap"> <div class="feature-benefit-card__text-wrap-inner"> <div class="feature-benefit-card__text-wrap-area"> <div class="feature-benefit-card__eyebrow-text"> </div> <h3 class="feature-benefit-card__title">Operation of Dedicated Units</h3> <div class="feature-benefit-card__description">Create the Global Privacy Office within the Corporate Legal Office under the direct leadership of the CEO Appoint lawyers in charge of privacy policy in respective business divisions</div> </div> </div> </div> <div class="feature-benefit-card__figure"> <div class="image"> <img data-desktop-src="//images.samsung.com/is/image/samsung/assets/global/about-us/ethics/pc/AS.5_Ethics_img04.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/global/about-us/ethics/mo/MO_AS.5_Ethics_img04.png?$LazyLoad_Home_PNG$" alt role="presentation" class="image__preview lazy-load responsive-img"/> <img data-desktop-src="//images.samsung.com/is/image/samsung/assets/global/about-us/ethics/pc/AS.5_Ethics_img04.png?$684_N_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/global/about-us/ethics/mo/MO_AS.5_Ethics_img04.png?$312_N_PNG$" alt role="presentation" class="image__main lazy-load responsive-img"/> </div> </div> </div> </div> <div class="feature-benefit-card__card swiper-slide"> <div class="feature-benefit-card__card-inner feature-benefit-card__card--contents-type-image"> <div class="feature-benefit-card__card-inner-bg" style="background:#FFFFFF"></div> <div class="feature-benefit-card__text-wrap"> <div class="feature-benefit-card__text-wrap-inner"> <div class="feature-benefit-card__text-wrap-area"> <div class="feature-benefit-card__eyebrow-text"> </div> <h3 class="feature-benefit-card__title">Strengthened Review of Privacy Policy Operation/Management Systems</h3> <div class="feature-benefit-card__description">Perform regular reviews and make necessary improvements on our systems and services operating for our customers and employees for their managerial, technical, and physical protection system that governs the entire process of data collection, processing, and disposal</div> </div> </div> </div> <div class="feature-benefit-card__figure"> <div class="image"> <img data-desktop-src="//images.samsung.com/is/image/samsung/assets/global/about-us/ethics/pc/AS.5_Ethics_img05.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/global/about-us/ethics/mo/MO_AS.5_Ethics_img05.png?$LazyLoad_Home_PNG$" alt role="presentation" class="image__preview lazy-load responsive-img"/> <img data-desktop-src="//images.samsung.com/is/image/samsung/assets/global/about-us/ethics/pc/AS.5_Ethics_img05.png?$684_N_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/global/about-us/ethics/mo/MO_AS.5_Ethics_img05.png?$312_N_PNG$" alt role="presentation" class="image__main lazy-load responsive-img"/> </div> </div> </div> </div> </div> </div> </div> </div> <div class="of-g-feature-benefit-card aem-GridColumn aem-GridColumn--default--12"> <div class="feature-benefit-card bg-white feature-benefit-card--desktop-layout-2 desktop-text-align--left mobile-text-align--left"> <div class="feature-benefit-card__swiper swiper-container " data-swiper-option='{ "componentEl":".feature-benefit-card__swiper", "keepWrapper": true, "breakpoints": { "1": { "slidesPerView":1 }, "768": { "slidesPerView":2 } }, "autoHeight":false, "pagination":true, "offTxtAccesibility":true}'> <div class="feature-benefit-card__card-wrap swiper-wrapper"> <div class="feature-benefit-card__card swiper-slide"> <div class="feature-benefit-card__card-inner feature-benefit-card__card--contents-type-image"> <div class="feature-benefit-card__card-inner-bg" style="background:#FFFFFF"></div> <div class="feature-benefit-card__text-wrap"> <div class="feature-benefit-card__text-wrap-inner"> <div class="feature-benefit-card__text-wrap-area"> <div class="feature-benefit-card__eyebrow-text"> </div> <h3 class="feature-benefit-card__title">Privacy Policy Training</h3> <div class="feature-benefit-card__description">Provide on/offline privacy policy training that takes into account department-specific job characteristics (planning, R&D, marketing, etc.) as well as basic training that targets all employees</div> </div> </div> </div> <div class="feature-benefit-card__figure"> <div class="image"> <img data-desktop-src="//images.samsung.com/is/image/samsung/assets/global/about-us/ethics/pc/AS.5_Ethics_img06.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/global/about-us/ethics/mo/MO_AS.5_Ethics_img06.png?$LazyLoad_Home_PNG$" alt role="presentation" class="image__preview lazy-load responsive-img"/> <img data-desktop-src="//images.samsung.com/is/image/samsung/assets/global/about-us/ethics/pc/AS.5_Ethics_img06.png?$684_N_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/global/about-us/ethics/mo/MO_AS.5_Ethics_img06.png?$312_N_PNG$" alt role="presentation" class="image__main lazy-load responsive-img"/> </div> </div> </div> </div> <div class="feature-benefit-card__card swiper-slide"> <div class="feature-benefit-card__card-inner feature-benefit-card__card--contents-type-image"> <div class="feature-benefit-card__card-inner-bg" style="background:#FFFFFF"></div> <div class="feature-benefit-card__text-wrap"> <div class="feature-benefit-card__text-wrap-inner"> <div class="feature-benefit-card__text-wrap-area"> <div class="feature-benefit-card__eyebrow-text"> </div> <h3 class="feature-benefit-card__title">Privacy Legal Management System (PLMS)<br />Operation</h3> <div class="feature-benefit-card__description">Make it mandatory to take preventive measures through the use of the data privacy risk checklist developed to review data privacy risks at each stage of the products and services, from planning and development to operation and termination while reviewing such checklist through dedicated lawyers</div> </div> </div> </div> <div class="feature-benefit-card__figure"> <div class="image"> <img data-desktop-src="//images.samsung.com/is/image/samsung/assets/global/about-us/ethics/pc/AS.5_Ethics_img07.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/global/about-us/ethics/mo/MO_AS.5_Ethics_img07.png?$LazyLoad_Home_PNG$" alt role="presentation" class="image__preview lazy-load responsive-img"/> <img data-desktop-src="//images.samsung.com/is/image/samsung/assets/global/about-us/ethics/pc/AS.5_Ethics_img07.png?$684_N_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/global/about-us/ethics/mo/MO_AS.5_Ethics_img07.png?$312_N_PNG$" alt role="presentation" class="image__main lazy-load responsive-img"/> </div> </div> </div> </div> </div> </div> </div> </div> <div class="cm-g-blank-space aem-GridColumn 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class="layer-popup__close wishlist-popup__close"> <span class="hidden">Close popup</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#delete-bold" href="#delete-bold"></use> </svg> </button> </div> </div> </div> <style> #wtb-id-span { display: none; } .modal-container { position: relative; } .modal-window, .modal-overlay { display: none; } .modal-open { overflow: hidden; max-height: 100vh !important; margin: 0 !important; } .modal-open .modal-overlay { display: block; position: fixed; z-index: 10000; top: 0; left: 0; width: 100vw; height: 100%; opacity: 0.6; background: #000; } .modal-open .modal-window { display: block; position: fixed; z-index: 10001; top: 0; right: 0; bottom: 0; left: 0; overflow: hidden; overflow-x: hidden; overflow-y: auto; outline: 0; } .modal-open .internal-container { position: absolute; z-index: 5001; top: 5px; left: 50%; width: calc(100% - 10px); max-width: 1140px; min-height: 200px; max-height: calc(100vh - 10px); /* padding: 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value="/content/samsung/uk/about-us/ethics"/> <section class="ftd18-register-product popup" role="dialog" aria-modal="true" data-comp-name="popup" data-auto-init="false" id="ftd18RegisterProduct"> <div class="popup__dimmed"></div> <div class="popup__contents-wrap"> <div class="popup__contents"> <div class="popup__inner-wrap"> <div class="popup__inner"> <div class="ftd18-register-product-popup" data-comp-name="registerProduct" data-auto-init="false"> <div class="ftd18-register-product__step-1 show"> <h2 class="ftd18-register-product__title">Product Registration</h2> <p class="ftd18-register-product__desc" data-js-action="RegisterDescription">Quick-and-easy product registration..<br/>Receive up-to-date personalised services and tips.</p> <div class="ftd18-register-product__step-1-inner"> <div class="ftd18-register-product__step-1__reg-list" role="list"> <div class="ftd18-register-product__step-1__reg" role="listitem"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#retention-registration-step01-serialnumber" href="#retention-registration-step01-serialnumber"></use> </svg> <div class="ftd18-register-product__step-1__reg__inner"> <strong class="ftd18-register-product__step-1__reg__title">Serial Number / IMEI</strong> <p class="ftd18-register-product__step-1__reg__desc">Enter your Serial Number/IMEI</p> <button class="cta cta--contained cta--black" data-js-action="serialnumberBtn" an-tr="ftd18_register product popup-about us-cta-content_click" an-ca="content click" an-ac="feature" an-la="registration popup:product registration:enter serial number/imei"> Enter serial number/IMEI </button> </div> </div> <div class="ftd18-register-product__step-1__reg" role="listitem"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#retention-registration-step01-qr" href="#retention-registration-step01-qr"></use> </svg> <div class="ftd18-register-product__step-1__reg__inner"> <strong class="ftd18-register-product__step-1__reg__title">QR Scan</strong> <p class="ftd18-register-product__step-1__reg__desc">Scan the QR code on your products for easy registration.</p> <p class="ftd18-register-product__step-1__reg__sub-desc">* This feature can only be supported on Samsung Home Appliances and non-smart B2C monitors.</p> <button class="cta cta--contained cta--black" data-js-action="qrscanBtn" an-tr="ftd18_register product popup-about us-cta-content_click" an-ca="content click" an-ac="feature" an-la="registration popup:product registration:scan qr"> Scan QR code </button> </div> </div> </div> </div> </div> <div class="ftd18-register-product__step-2"> <h2 class="ftd18-register-product__title">Enter your Serial Number/IMEI</h2> <p class="ftd18-register-product__desc myd16-register-description">Quick-and-easy product registration.</p> <div class="ftd18-register-product__step-2-inner"> <div class="text-field-v2" data-comp-name="textFieldv2" data-auto-init="false"> <label class="text-field-v2__hint" for="serial-imei">Serial Number / IMEI</label> <div class="text-field-v2__input-wrap"> <input class="text-field-v2__input" id="serial-imei" type="text" autocomplete="on"/> <button class="text-field-v2__input-icon delete" aria-label="Delete" type="button"> <svg class="icon delete" focusable="false" aria-hidden="true"> <use xlink:href="#cancel-bold" href="#cancel-bold"></use> </svg> </button> <div class="text-field-v2__input-icon error"> <svg class="icon error" focusable="false" aria-hidden="true"> <use xlink:href="#information-error-bold" href="#information-error-bold"></use> </svg> </div> </div> <p class="text-field-v2__text assistive" id="serial-imei-assistive" aria-hidden="true">Please enter the 11 or 15- digit number.</p> <p class="text-field-v2__text error" id="serial-imei-error" aria-hidden="true">This product is already registered. Make sure you entered the right serial number or IMEI.</p> </div> <div class="ftd18-register-product__step-2__how-to-find-model-code"> <button class="ftd18-register-product__step-2__how-to-find-model-code__cta" data-i18n-expand="Expand" data-i18n-collapse="Collapse" an-tr="ftd18_register product popup-about us-cta-content_click" an-ca="content click" an-ac="feature" an-la="registration popup:how to find serial number or imei"> How to find Serial Number or IMEI <span class="hidden">Expand</span> <svg class="icon down" focusable="false" aria-hidden="true"> <use xlink:href="#open-down-bold" href="#open-down-bold"></use> </svg> <svg class="icon up" focusable="false" aria-hidden="true"> <use xlink:href="#close-up-bold" href="#close-up-bold"></use> </svg> </button> <div class="ftd18-register-product__step-2__how-to-find-model-code-inner"> <div class="ftd18-register-product__step-2__select-wrap"> <ul class="ftd18-register-product__step-2__select-list" role="list"> <li class="ftd18-register-product__step-2__select" role="listitem"> <div class="ftd18-register-product__step-2__select__menu"> <div class="menu menu--text-field" data-comp-name="menu" data-auto-init="false" data-type="textField" data-tagging-button> <select class="menu__select" aria-labelledby="type-hint" tabindex="-1" data-js-action="howToFindTypeSelect"> <option selected value="TV & AV" an-tr="an-tr-tv-av" an-ca="an-ca-tv-av" an-ac="an-ac-tv-av" an-la="an-la-tv-av">TV & AV</option> <option value="Mobile Device" an-tr="an-tr-mobile-device" an-ca="an-ca-mobile-device" an-ac="an-ac-mobile-device" an-la="an-la-mobile-device">Mobile Device</option> <option value="Home Appliance">Home Appliance</option> <option value="PC & Office">PC & Office</option> <option value="Camera & Camcorder">Camera & Camcorder</option> </select> <p id="type-hint" class="menu--text-field__hint">Type </p> <button class="menu__select-field" aria-haspopup="listbox" aria-expanded="false" aria-labelledby="type-hint type-text" type="button"> <span id="type-text" class="menu__select-field-text"></span> <svg class="menu__select-field-icon down" focusable="false" aria-hidden="true"> <use xlink:href="#open-down-bold" href="#open-down-bold"></use> </svg> <svg class="menu__select-field-icon up" focusable="false" aria-hidden="true"> <use xlink:href="#close-up-bold" href="#close-up-bold"></use> </svg> </button> </div> </div> </li> <li class="ftd18-register-product__step-2__select" role="listitem"> <div class="ftd18-register-product__step-2__select__menu"> <div class="menu menu--text-field" data-comp-name="menu" data-auto-init="false" data-type="textField" data-tagging-button> <select class="menu__select" aria-labelledby="sub-type-hint" tabindex="-1"> <option selected value="Television">Television</option> <option value="Blu-ray">Blu-ray</option> <option value="Home cinema">Home cinema</option> <option value="MP3/MP4 Player">MP3/MP4 Player</option> </select> <p id="sub-type-hint" class="menu--text-field__hint">Sub Type</p> <button class="menu__select-field" aria-haspopup="listbox" aria-expanded="false" aria-labelledby="sub-type-hint sub-type-text" type="button"> <span id="sub-type-text" class="menu__select-field-text"></span> <svg class="menu__select-field-icon down" focusable="false" aria-hidden="true"> <use xlink:href="#open-down-bold" href="#open-down-bold"></use> </svg> <svg class="menu__select-field-icon up" focusable="false" aria-hidden="true"> <use xlink:href="#close-up-bold" href="#close-up-bold"></use> </svg> </button> </div> </div> </li> <li class="ftd18-register-product__step-2__select" role="listitem"> <div class="ftd18-register-product__step-2__select__menu"> <div class="menu menu--text-field" data-comp-name="menu" data-auto-init="false" data-type="textField" data-tagging-button> <select class="menu__select" aria-labelledby="category-hint" tabindex="-1"> <option selected value="SUHD">SUHD</option> <option value="UHD">UHD</option> <option value="FHD">FHD</option> <option value="HD">HD</option> </select> <p id="category-hint" class="menu--text-field__hint">Category</p> <button class="menu__select-field" aria-haspopup="listbox" aria-expanded="false" aria-labelledby="category-hint category-text" type="button"> <span id="category-text" class="menu__select-field-text"></span> <svg class="menu__select-field-icon down" focusable="false" aria-hidden="true"> <use xlink:href="#open-down-bold" href="#open-down-bold"></use> </svg> <svg class="menu__select-field-icon up" focusable="false" aria-hidden="true"> <use xlink:href="#close-up-bold" href="#close-up-bold"></use> </svg> </button> </div> </div> </li> </ul> </div> <div class="ftd18-register-product__step-2__swiper-wrap"> <div class="ftd18-register-product__step-2__swiper swiper-container basic-swiper" data-swiper-option='{ "slidesPerView": 1, "keepWrapper": true, "autoHeight": true, "loop": false, "pagination": true, "componentEl": ".ftd18-register-product-popup", "followFinger": true }' data-comp-name="swiper" data-auto-init="false"> <div class="swiper-wrapper"> <div class="ftd18-register-product__step-2__swiper__slide swiper-slide" data-type-headline="How to find Serial Number or IMEI 1" role="tabpanel" id="slide-0"> <div class="ftd18-register-product__step-2__swiper__slide__image"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/uk-111-105186828?$ORIGIN_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/uk-111-105186828?$ORIGIN_PNG$" alt="" role="img" data-comp-name="image" data-auto-init="false"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/uk-111-105186828?$ORIGIN_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/uk-111-105186828?$ORIGIN_PNG$" alt="" role="img" data-comp-name="image" data-auto-init="false"/> </div> </div> <div class="ftd18-register-product__step-2__swiper__slide__title">Back view</div> <div class="ftd18-register-product__step-2__swiper__slide__desc">The serial number and model name are printed on the label located on the lower left side of the device’s exterior, near the front. They are also on a second label, inside the refrigerator compartment on a side wall above the top shelf.</div> </div> <div class="ftd18-register-product__step-2__swiper__slide swiper-slide" data-type-headline="How to find Serial Number or IMEI 2" role="tabpanel" id="slide-1"> <div class="ftd18-register-product__step-2__swiper__slide__image"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/uk-111-105186828?$ORIGIN_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/uk-111-105186828?$ORIGIN_PNG$" alt="" role="img" data-comp-name="image" data-auto-init="false"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/uk-111-105186828?$ORIGIN_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/uk-111-105186828?$ORIGIN_PNG$" alt="" role="img" data-comp-name="image" data-auto-init="false"/> </div> </div> <div class="ftd18-register-product__step-2__swiper__slide__title">Back view</div> <div class="ftd18-register-product__step-2__swiper__slide__desc">The serial number and model name are printed on the label located on the lower left side of the device’s exterior, near the front. They are also on a second label, inside the refrigerator compartment on a side wall above the top shelf.</div> </div> </div> </div> <div class="indicator dot-indicator" data-indicator-data='{ "type": "dot-indicator", "play": true, "autoRolling": false, "infiniteRolling": false }' data-comp-name="indicator" data-auto-init="false"> <div class="indicator-wrap"> <div class="indicator__list-wrap"> <div class="indicator__list" role="tablist"> <button class="indicator__item" role="tab"> <span class="indicator__dot-wrap"> <span class="indicator__dot"> <span class="indicator__dot-inner"></span> </span> <span class="hidden"></span> </span> </button> </div> </div> </div> </div> </div> </div> </div> </div> <div class="ftd18-register-product__btn-wrap">  <button class="cta cta--outlined cta--black" data-action="back" data-js-action="backto1Btn" an-tr="ftd18_register product popup-about us-cta-content_click" an-ca="content click" an-ac="feature" an-la="registration popup:back"> Back </button>  <button class="cta cta--contained cta--black" data-action="check" data-js-action="checkBtn" an-tr="ftd18_register product popup-about us-cta-content_click" an-ca="content click" an-ac="feature" an-la="registration popup:check"> Check </button> </div> </div> <div class="ftd18-register-product__step-3"> <h2 class="ftd18-register-product__title">Product registration is almost complete!!</h2> <p class="ftd18-register-product__desc">You've entered a valid S/N or IMEI. Now select the model of your product.</p> <div class="ftd18-register-product__step-3-inner"> <div class="ftd18-register-product__step-3__category-list" data-i18n-selected="selected" role="list"> </div> <div class="ftd18-register-product__step-3__search"> <div class="ftd18-register-product__step-3__search__input-container"> <button class="ftd18-register-product__step-3__search__input__back"> <span class="hidden">Back</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#backward-bold" href="#backward-bold"></use> </svg> </button> <div class="ftd18-register-product__step-3__search__input-wrap"> <label class="ftd18-register-product__step-3__search__input-label" for="model-code-search">Enter your Model Number</label> <bdi><input class="ftd18-register-product__step-3__search__input" type="text" id="model-code-search" autocomplete="on"/></bdi> <button class="ftd18-register-product__step-3__search__input-icon delete" aria-label="delete" type="button" an-tr="ftd18_register product popup-about us-delete-content_click" an-ca="content click" an-ac="feature" an-la="registration popup:delete model number"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#cancel-bold" href="#cancel-bold"></use> </svg> </button> <button class="ftd18-register-product__step-3__search__input-icon search" aria-label="search" type="submit" an-tr="ftd18_register product popup-about us-delete-content_click" an-ca="content click" an-ac="feature" an-la="registration popup:search model number"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#search-bold" href="#search-bold"></use> </svg> </button> </div> </div> <h3 class="ftd18-register-product__step-3__search__result__title">Suggested searches</h3> <div class="ftd18-register-product__step-3__search__result-list-wrap scrollbar" data-auto-init="false" data-comp-name="scrollbar" data-auto-resize> <ul class="ftd18-register-product__step-3__search__result-list scrollbar__contents" role="list"> </ul> </div> <div class="ftd18-register-product__step-3__search__result__error" aria-live="polite">No result. Please try again.</div> </div> </div> <div class="ftd18-register-product__btn-wrap"> <button class="cta cta--outlined cta--black" data-action="back" data-js-action="backto2Btn" an-tr="ftd18_register product popup-about us-cta-content_click" an-ca="content click" an-ac="feature" an-la="registration popup:back"> Back </button> <button class="cta cta--contained cta--black cta--disabled" disabled data-action="select" data-js-action="selectBtn" an-tr="ftd18_register product popup-about us-cta-content_click" an-ca="content click" an-ac="feature" an-la="registration popup:select"> Select </button> </div> </div> </div> </div> </div> <button class="popup__close" an-tr="ftd18_register product popup-about us-register popup-content_click" an-ca="content click" an-ac="feature" an-la="registration popup:close"> <span class="hidden">Close</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#delete-bold" href="#delete-bold"></use> </svg> </button> </div> </div> </section> <section class="ftd18-register-product-completion popup popup--alert" role="dialog" aria-modal="true" data-comp-name="popup" data-auto-init="false" id="ftd18RegisterProductCompletion"> <div class="popup__dimmed"></div> <div class="popup__contents-wrap"> <div class="popup__contents"> <div class="popup__inner-wrap"> <div class="popup__inner"> <div class="image" data-js-action="ftd18RegisterProductImage"> <img class="image__main lazy-load-man" data-src="https://via.placeholder.com/120x120" alt="" data-comp-name="image" data-auto-init="false"/> </div> <h2 class="ftd18-register-product__title" data-js-action="ftd18RegisterProductTitle">Galaxy Book3 Ultra</h2> <p class="ftd18-register-product__desc" data-js-action="ftd18RegisterProductSku">SM-G996BZKGEUA</p> <p class="ftd18-register-product__desc" data-js-action="ftd18RegisterProductSerial">Serial Number: R3CR508WNAH</p> </div> </div> <div class="popup__btn-wrap"> <button class="cta cta--contained cta--black" data-js-action="confirmBtn" an-tr="ftd18_register product popup-about us-cta-content_click" an-ca="content click" an-ac="feature" an-la="registration popup:confirm"> Confirm </button> </div> <button class="popup__close" an-tr="ftd18_register product popup-about us-register popup-content_click" an-ca="content click" an-ac="feature" an-la="registration popup:close"> <span class="hidden">Close</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#delete-bold" href="#delete-bold"></use> </svg> </button> </div> </div> </section> <section class="ftd18-register-product-qr-scan-error popup popup--alert" role="dialog" aria-modal="true" data-comp-name="popup" data-auto-init="false" id="ftd18RegisterProductQRScanError"> <div class="popup__dimmed"></div> <div class="popup__contents-wrap"> <div class="popup__contents"> <div class="popup__inner-wrap"> <div class="popup__inner"> <h2 class="ftd18-register-product__title">The device you are currently using does not support the camera function.</h2> <p class="ftd18-register-product__desc">Please try again with a different device.</p> </div> </div> <div class="popup__btn-wrap"> <button class="cta cta--contained cta--black" data-js-action="alertBtn" data-action="confirm" an-tr="ftd18_register product popup-about us-error pop up-content_click" an-ca="content click" an-ac="feature" an-la="error popup:confirm"> Confirm </button> </div> <button class="popup__close"> <span class="hidden">Close</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#delete-bold" href="#delete-bold"></use> </svg> </button> </div> </div> </section> <script src="/etc.clientlibs/samsung/clientlibs/consumer/global/clientlib-templates/page-static-gnb-hq/compact.min.js"></script> <script src="/etc.clientlibs/samsung/components/content/consumer/global/product-popup/pd-g-register-product-popup/clientlibs/site.min.js"></script> <script 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