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<!DOCTYPE html>      <html class="no-js " lang="en" dir="ltr" data-date-format="non_us"> <head>  <title> Leaving a review : Feefo </title>  <meta charset="utf-8" /> <meta http-equiv="X-UA-Compatible" content="IE=edge,chrome=1" /> <meta name="description" content= "" /> <meta name="author" content= "" /> <meta property="og:title" content="Leaving a review" /> <meta property="og:url" content="https://support.feefo.com/support/solutions/articles/8000110710-leaving-a-review" /> <meta property="og:description" content=" This article looks at the steps customers follow when leaving feedback on Feefo. If you have made a purchase with one of our merchants and would like to leave feedback please refer to our FAQs. 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By default, the customer is sent a feedback r..." /> <meta name="twitter:image" content="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/8000548981/logo/logoFeefo.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=AKIAS6FNSMY2XLZULJPI%2F20241210%2Fus-east-1%2Fs3%2Faws4_request&amp;X-Amz-Date=20241210T071754Z&amp;X-Amz-Expires=604800&amp;X-Amz-SignedHeaders=host&amp;X-Amz-Signature=3bea9c59b55bfa8c8987f7bfda602153ecf969ebf0cdde29d6e5f36b32eea2de" /> <meta name="twitter:card" content="summary" /> <meta name="keywords" content="Leaving a review" /> <link rel="canonical" href="https://support.feefo.com/support/solutions/articles/8000110710-leaving-a-review" />  <link rel="apple-touch-icon" href="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/8003845991/fav_icon/NPTEp7eK780TnV18e2M4Hq1BCGNAGJPJCQ.png" /> <link rel="apple-touch-icon" sizes="72x72" href="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/8003845991/fav_icon/NPTEp7eK780TnV18e2M4Hq1BCGNAGJPJCQ.png" /> <link rel="apple-touch-icon" sizes="114x114" href="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/8003845991/fav_icon/NPTEp7eK780TnV18e2M4Hq1BCGNAGJPJCQ.png" /> <link rel="apple-touch-icon" sizes="144x144" href="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/8003845991/fav_icon/NPTEp7eK780TnV18e2M4Hq1BCGNAGJPJCQ.png" /> <meta name="viewport" content="width=device-width, user-scalable=no, initial-scale=1.0" />  <meta name="csrf-param" content="authenticity_token" /> <meta name="csrf-token" content="MEYLQ91ZakdDnb8c8IRRJHRZiI/jjeuVHtZwEuHs+9lqQk6gfR/7cEn1C0vkF6k6PKWvQkcE2uYE65HNC7SEeA==" />   <link rel='shortcut icon' href='https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/8003845991/fav_icon/NPTEp7eK780TnV18e2M4Hq1BCGNAGJPJCQ.png' />  <link rel="stylesheet" media="print" href="https://assets3.freshdesk.com/assets/cdn/portal_print-6e04b27f27ab27faab81f917d275d593fa892ce13150854024baaf983b3f4326.css" /> <link rel="stylesheet" media="screen" href="https://assets8.freshdesk.com/assets/cdn/portal_utils-e4952a560a39969f17fecb76f6737f893e5963650c615dccd7cbcdf6195704c3.css" />  <link href="/support/theme.css?v=3&d=1728975995" media="screen" rel="stylesheet" type="text/css">  <link href='https://fonts.googleapis.com/css?family=Poppins:regular,600,700' rel='stylesheet' type='text/css'>  <script src="https://assets7.freshdesk.com/assets/cdn/portal_head_v2-36ab34a3681b18368e238876f238180a275ea33aef5344965eaf6f636dc8721b.js"></script>  <script src="https://assets9.freshdesk.com/assets/cdn/prism-2276a193401841df09503806d718e88dcbf9c2117a3b5a1fc1065c2c8d0bc1bd.js"></script>  <script async src='https://www.googletagmanager.com/gtag/js?id=UA-1055714-14'></script> <script> window.dataLayer = window.dataLayer || []; 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border-style: solid; border-color: rgba(0, 0, 0, 0.1); --tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty, ); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59, 130, 246, 0.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; color: rgb(34, 34, 34); font-family: proxima-nova, system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", "Helvetica Neue", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: break-spaces; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><p style="border-width: 0px; border-style: solid; border-color: rgba(0, 0, 0, 0.1); --tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty, ); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59, 130, 246, 0.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin: 0px 0px 17px; padding: 0px; line-height: 1.53;">This article looks at the steps customers follow when leaving feedback on Feefo.</p></div><div class="intercom-interblocks-paragraph intercom-interblocks-align-left" style="border-width: 0px; border-style: solid; border-color: rgba(0, 0, 0, 0.1); --tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty, ); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59, 130, 246, 0.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; color: rgb(34, 34, 34); font-family: proxima-nova, system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", "Helvetica Neue", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: break-spaces; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><p dir="ltr" style="border-width: 0px; border-style: solid; border-color: rgba(0, 0, 0, 0.1); --tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty, ); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59, 130, 246, 0.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin: 0px 0px 17px; padding: 0px; line-height: 1.53;">If you have made a purchase with one of our merchants and would like to leave feedback please refer to our FAQs.</p></div><div class="intercom-interblocks-paragraph intercom-interblocks-align-left" style="border-width: 0px; border-style: solid; border-color: rgba(0, 0, 0, 0.1); --tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty, ); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59, 130, 246, 0.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; color: rgb(34, 34, 34); font-family: proxima-nova, system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", "Helvetica Neue", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: break-spaces; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><p style="border-width: 0px; border-style: solid; border-color: rgba(0, 0, 0, 0.1); --tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty, ); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59, 130, 246, 0.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin: 0px 0px 17px; padding: 0px; line-height: 1.53;">By default, the customer is sent a feedback request email with the subject ‘Review your recent experience with <Your Merchant Name>’. This is an example of the default email:</p></div><div class="intercom-interblocks-image intercom-interblocks-align-left" style="border-width: 0px; border-style: solid; border-color: rgba(0, 0, 0, 0.1); --tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty, ); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59, 130, 246, 0.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; color: rgb(34, 34, 34); font-family: proxima-nova, system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", "Helvetica Neue", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: break-spaces; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><a href="https://feefo-1f1f7d718855.intercom-attachments.com/i/o/129815726/7139eb15fd733c6683e6721e/feedback-20request-20email.png-1474624332" rel="noreferrer nofollow noopener" style="border-width: 0px; border-style: solid; border-color: rgba(0, 0, 0, 0.1); --tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty, ); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59, 130, 246, 0.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; color: rgb(3, 133, 205); text-decoration: underline; cursor: pointer;" target="_blank"><img src="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/8115603296/original/19Gh1BQJvDf9hy9w89pQ9n0awE6aQRQJng.png?1688117477" style="border-width: 0px; border-style: solid; border-color: rgba(0, 0, 0, 0.1); --tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty, ); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59, 130, 246, 0.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; height: auto; max-width: 100%;" class="fr-fic fr-dii" data-attachment="[object Object]" data-id="8115603296"></a></div><div class="intercom-interblocks-paragraph intercom-interblocks-align-left" style="border-width: 0px; border-style: solid; border-color: rgba(0, 0, 0, 0.1); --tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty, ); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59, 130, 246, 0.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; color: rgb(34, 34, 34); font-family: proxima-nova, system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", "Helvetica Neue", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: break-spaces; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><p style="border-width: 0px; border-style: solid; border-color: rgba(0, 0, 0, 0.1); --tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty, ); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59, 130, 246, 0.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin: 0px 0px 17px; padding: 0px; line-height: 1.53;">When the customer clicks on their desired star rating for their service review they are taken to a feedback form on Feefo which looks similar to:</p></div><div class="intercom-interblocks-image intercom-interblocks-align-left" style="border-width: 0px; border-style: solid; border-color: rgba(0, 0, 0, 0.1); --tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty, ); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59, 130, 246, 0.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; color: rgb(34, 34, 34); font-family: proxima-nova, system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", "Helvetica Neue", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: break-spaces; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><a href="https://feefo-1f1f7d718855.intercom-attachments.com/i/o/129815728/1e8c97e6f9930f097429d72f/feedback-20form-20start.png-1474624579" rel="noreferrer nofollow noopener" style="border-width: 0px; border-style: solid; border-color: rgba(0, 0, 0, 0.1); --tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty, ); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59, 130, 246, 0.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; color: rgb(3, 133, 205); text-decoration: underline; cursor: pointer;" target="_blank"><img src="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/8115603297/original/epcwivyTfvtE32X3ngu-6m_Ft2f_7SrKRA.png?1688117477" style="border-width: 0px; border-style: solid; border-color: rgba(0, 0, 0, 0.1); --tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty, ); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59, 130, 246, 0.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; height: auto; max-width: 100%;" class="fr-fic fr-dii" data-attachment="[object Object]" data-id="8115603297"></a></div><div class="intercom-interblocks-paragraph intercom-interblocks-align-left" style="border-width: 0px; border-style: solid; border-color: rgba(0, 0, 0, 0.1); --tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty, ); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59, 130, 246, 0.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; color: rgb(34, 34, 34); font-family: proxima-nova, system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", "Helvetica Neue", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: break-spaces; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><p style="border-width: 0px; border-style: solid; border-color: rgba(0, 0, 0, 0.1); --tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty, ); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59, 130, 246, 0.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin: 0px 0px 17px; padding: 0px; line-height: 1.53;">Reviewers are asked to rate the service received, and, if you have product feedback enabled on your account, to also rate each product they’ve purchased. Optionally a 'would you recommend [brand] to a friend' (known as a Net Promotor Score (NPS)) can also be asked. All ratings are graded by the number of stars assigned, from 1 (for ‘Bad’) to 5 (for ‘Excellent’). Additionally, for products, there is another option, ‘Not tried yet’, which is recorded as neither a positive nor a negative rating. This allows a customer to leave a service rating even if, at the time of receiving the feedback request email, they haven’t used the purchased products.</p></div><div class="intercom-interblocks-paragraph intercom-interblocks-align-left" style="border-width: 0px; border-style: solid; border-color: rgba(0, 0, 0, 0.1); --tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty, ); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59, 130, 246, 0.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; color: rgb(34, 34, 34); font-family: proxima-nova, system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", "Helvetica Neue", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: break-spaces; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><p style="border-width: 0px; border-style: solid; border-color: rgba(0, 0, 0, 0.1); --tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty, ); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59, 130, 246, 0.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin: 0px 0px 17px; padding: 0px; line-height: 1.53;">Reviewers can leave their feedback anonymously or add their name and location to the feedback. If name and location are supplied, these details will appear publicly on Feefo’s website and can be shown on your website too.</p></div><div class="intercom-interblocks-paragraph intercom-interblocks-align-left" style="border-width: 0px; border-style: solid; border-color: rgba(0, 0, 0, 0.1); --tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty, ); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59, 130, 246, 0.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; color: rgb(34, 34, 34); font-family: proxima-nova, system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", "Helvetica Neue", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: break-spaces; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><p dir="ltr" style="border-width: 0px; border-style: solid; border-color: rgba(0, 0, 0, 0.1); --tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty, ); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59, 130, 246, 0.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin: 0px 0px 17px; padding: 0px; line-height: 1.53;">Once the feedback form has been completed, the customer is taken to a page which thanks them for their feedback and displays their ratings and comments. They may then choose to browse feedback left by other customers of this merchant or close the page and leave the Feefo website.</p></div><div class="intercom-interblocks-paragraph intercom-interblocks-align-left" style="border-width: 0px; border-style: solid; border-color: rgba(0, 0, 0, 0.1); --tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty, ); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59, 130, 246, 0.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; color: rgb(34, 34, 34); font-family: proxima-nova, system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", "Helvetica Neue", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: break-spaces; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><p style="border-width: 0px; border-style: solid; border-color: rgba(0, 0, 0, 0.1); --tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty, ); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59, 130, 246, 0.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin: 0px 0px 17px; padding: 0px; line-height: 1.53;" dir="ltr"></p></div> </div> <hr /> <p class="article-vote" id="voting-container"> Did you find it helpful? <span data-href="/support/solutions/articles/8000110710/thumbs_up" class="vote-up a-link" data-remote="true" data-method="put" data-update="#voting-container" data-update-with-message="Glad we could be helpful. Thanks for the feedback."> Yes </span> <span data-href="/support/solutions/articles/8000110710/thumbs_down" class="vote-down a-link" data-remote="true" data-method="put" data-update="#vote-feedback-form" data-hide-dom="#voting-container" data-show-dom="#vote-feedback-container"> No </span> </p> <div class="hide" id="vote-feedback-container"> <div class="lead">Can you please tell us how we can improve this article?</div> <div id="vote-feedback-form"> <div class="sloading loading-small loading-block"></div> </div> </div> </div> <div class="side-article-list sidebar content min-height-on-desktop article-list"> <h3 class="list-lead"> More articles in <span class='folder-name'> Leaving a review </span> </h3> <ul> <li> <div class="ellipsis"> <a href="/support/solutions/articles/8000110720-i-didn-t-opt-in-why-have-i-been-asked-to-leave-a-review-">I didn’t opt in, why have I been asked to leave a review?</a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/8000110729-why-did-i-receive-a-review-request-at-an-antisocial-time-of-day-">Why did I receive a review request at an antisocial time of day?</a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/8000110717-how-quickly-will-i-get-my-review-request-">How quickly will I get my review request?</a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/8000110713-how-quickly-will-i-get-my-review-request-">How quickly will I get my review request?</a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/8000110723-can-i-change-my-review-">Can I change my review?</a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/8000110724-can-i-remove-my-review-">Can I remove my review?</a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/8000110725-can-i-leave-a-review-via-the-contact-us-form-">Can I leave a review via the Contact Us form?</a> </div> </li> </ul> </div> </div> <script type="text/javascript" src="https://api.feefo.com/api/javascript/feefo-com"></script><div id="feefo-service-review-floating-widgetId"></div> <script> jQuery('.list-lead .folder-name').hide(); 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