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Service alerts - Newsroom - About.usps.com
<!doctype html> <!--[if lt IE 10]> <html class="lt-ie10" lang="en"> <![endif]--> <!--[if gt IE 9]><!--> <html lang="en"> <!--<![endif]--> <head> <META http-equiv="Content-Type" content="text/html; charset=UTF-8"> <meta charset="utf-8"> <meta content="IE=edge,chrome=1" http-equiv="X-UA-Compatible"> <title>Service alerts - Newsroom - About.usps.com</title> <meta content="width=device-width, initial-scale=1" name="viewport"> <meta name="description" content="USPS Service Alerts provide information to consumers, small businesses and business mailers about postal facility service disruptions due to weather-related and other natural disasters or events."> <!-- iOS, mobile settings --> <meta name="theme-color" content="#f7f7f7"/> <!-- Common libraries applied in the head section --> <link rel="stylesheet" type="text/css" href="/root/global/css/datatables.min.css" defer> <link rel="stylesheet" href="/root/global/css/bootstrap-about.css?20240722b"> <link rel="stylesheet" href="/root/global/css/general-styles.css"> <link rel="stylesheet" href="/root/global/css/megamenu-about.css"> <link rel="stylesheet" href="/root/global/css/mmenu-about.css"> <script src="/root/global/js/respond.min.js" defer></script> <!-- Begin Google Analytics code --> <!--<script> (function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){ (i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o), m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m) })(window,document,'script','//www.google-analytics.com/analytics.js','ga'); ga('create', 'UA-39240843-1', 'auto'); ga('send', 'pageview'); </script>--> <!-- End Google Analytics code --> <link rel="stylesheet" href="/root/global/css/msgbar.css"> </head> <body class="newspage ss-alerts"> <div id="pagewrapper"> <section id="msgbar" class="alert inactive" > <div class="container-fluid"> <aside class="row no-gutters"> <div class="container-content-area col-12" style="padding:.25rem 0;white-space:normal;overflow:visible;"> <div id="msgprefix"></div> <div class="text-truncate"> <a class="text-truncate" href="https://about.usps.com/newsroom/service-alerts/" title="Severe weather conditions across the U.S. may delay final delivery of your mail and packages." tabindex="1" onclick="uspsabout.sendEvent('Click', 'Message Bar', 'https://about.usps.com/newsroom/service-alerts/ : /'+(location.href.split('/').slice(3).join('/')))">Severe weather conditions across the U.S. may delay final delivery of your mail and packages. 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mailers about postal facility service disruptions caused by weather-related and other natural disasters, special events, or other changes impacting service.</p> <p style="font-weight:bold;">Visit <a href="https://www.ready.gov/" target="_blank">www.ready.gov</a> or <a href="https://www.listo.gov/es" target="_blank">www.listo.gov</a> to prepare for hurricanes and severe weather.</p> <!-- Service alert - FCM --> <!-- # include virtual="/newsroom/global/includes/service-alert-fcm-collapse.htm" --> <!-- Service alert - FCM ends --> </div> <div class="col-12 col-lg-12 svcalert-msg inactive"> <!--There may be times when the box needs to always cover the full width of the display, such as if there is a large amount of content inside or a list of long names. If this is needed, change the second class name in the line of code above from col-lg-6 to col-lg-12.--> <!--Begin Redbox--> <div class="card border-danger"> <div class="card-body bodycontent"> <h2 class="card-title text-danger">Flooding and Severe Weather Impacting Delivery</h2> <p>Hurricanes Helene and Milton, flooding, and severe weather events in North Carolina and Florida may impact the processing, transportation, and delivery of mail and packages. Please allow additional time for final delivery of your item.</p> </div> </div> <!--End Redbox--> </div> </div> </div> </div> <div class="container-fluid"> <div class="container-content-area"> <div class="row"> <div class="col bodycontent"> <h2>Service disruptions</h2> <p>Residential customers and small businesses can find out if mail is being delivered, or if their Post Offices are open. Business mailers get more detailed information about USPS mail processing facilities, and the operating status of delivery units, as well as any impacts on mail delivery overseas.</p> </div> </div> <section class="row nav-thumbnail"> <div class="nav-thumbnail-section"> <img src="/news/images/service-alerts/residential-thumbnail.jpg" alt=""> <h3>Residential customers</h3> <ul class="list-unstyled"> <li><strong><a href="/newsroom/service-alerts/residential/welcome.htm">Current delivery issues</a></strong></li> <!--<li><a href="https://faq.usps.com/s/article/USPS-Coronavirus-Updates-for-Residential-Customers"><span style="color: #f00;">Coronavirus FAQs for residential customers</span></a></li>--> <li><a href="https://moversguide.usps.com/" target="_blank">Change delivery address</a></li> <li><a href="https://holdmail.usps.com/holdmail/" target="_blank">Put mail delivery on hold</a></li> </ul> </div> <div class="nav-thumbnail-section"> <img src="/news/images/service-alerts/business-thumbnail.jpg" alt=""> <h3>Business mailers</h3> <ul class="list-unstyled"> <li><strong><a href="/newsroom/service-alerts/business/welcome.htm">Current processing/delivery issues</a></strong></li> <!-- <li><a href="https://faq.usps.com/s/article/USPS-Coronavirus-Updates-for-Business-Customers"><span style="color: #f00;">Coronavirus FAQs for business customers</span></a></li>--> <li><a href="/newsroom/service-alerts/no-drop-shipments.xlsx">Not accepting drop shipments</a></li> <li><a href="/newsroom/service-alerts/msureport.xlsx">Mail Service Disruption Report</a></li> <!-- <li><a href="/newsroom/service-alerts/mailer-information.htm">Mailer information</a></li>--> <li><a href="https://uspstools.maps.arcgis.com/apps/webappviewer/index.html?id=1fc1c26bb31246b39087606c65b83020" target="_blank">Service alert mapping</a></li> </ul> </div> <div class="nav-thumbnail-section"> <img src="/news/images/service-alerts/international-thumbnail.jpg" alt=""> <h3>International</h3> <ul class="list-unstyled"> <li><strong><a href="/newsroom/service-alerts/international/welcome.htm">Delivery issues around the world</a></strong></li> <li><a href="/newsroom/service-alerts/international-posts-action-log.xlsx">International Posts Action Log</a></li> </ul> </div> </section> </div> </div> <div class="container-fluid"> <div class="container-content-area"> <div class="row"> <div class="col-12 bodycontent"> <h2>Contact us</h2> </div> </div> <div class="row"> <div id="contactresidential" class="col-12 col-sm-6 bodycontent"> <h3>Residential customers</h3> <p>Residential customers should check this Mail Service Disruptions website first for current, frequently-updated information about whether mail is being delivered to your neighborhood or if your local Post Office is open. Or you can call our customer service center at 1-800-ASK-USPS (800-275-8777).</p> </div> <div id="contactbusiness" class="col-12 col-sm-6 bodycontent"> <h3>Business mailers</h3> <p>Contact the Business Service Network <em>headquarters</em> communications manager for additional information or to report a disruption. Email us at <a href="mailto:mailserviceupdate@usps.gov?subject=Service Updates">mailserviceupdate@usps.gov</a>.</p> <p>Need more support? Have questions? Contact your <em>local</em> Business Service Network or visit <a href="https://postalpro.usps.com/" target="_blank">PostalPro</a>.</p> </div> </div> </div> </div> <!-- START Informed Delivery Banner --> <a href="https://informeddelivery.usps.com/" class="container-fluid usps-banner" target="_blank" style="background-color: #f0dac0;"> <div class="container-content-area"> <div class="row banner-display"> <div class="col-12 col-sm-6"> <img src="/root/global/images/usps-banner-informed-delivery-150h.jpg" alt="Informed Delivery promo image of someone holding their mobile phone outside, displaying the Informed Delivery website."> </div> <div class="col-12 col-sm-6 banner-text"> <h2>Informed Delivery<sup>®</sup></h2> <p>See what mail is coming before it arrives. <span style="color:#DA291C; font-weight:bold">Sign up now</span></p> </div> </div> </div> </a> <!-- END Banner --> </main> </div> <!-- Standard page footer --> <footer id="pagefooter" role="contentinfo"> <h2 class="sr-only">U.S. 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