Mobile Device Management devices

<!doctype html> <html lang="en"> <head> <meta charset="UTF-8"> <style id="alloy-prehiding"></style> <title>Mobile Device Management devices</title> <script> (function () { function getCookieValue(name) { var regex = new RegExp('(^| )' + name + '=([^;]+)'); var match = document.cookie.match(regex); if (match) { return decodeURIComponent(match[2]); } } /** * Checking whether marketing cookies consent is given. * * @return {Boolean} */ function checkConsent() { // get consent by cookie consent groups const cookie = getCookieValue("OptanonConsent"); const cookieVals = cookie ? cookie.split("&") : []; let consentGroups = ""; for (let cv of cookieVals) { if (cv.indexOf("groups") === 0) { consentGroups = cv.substring("groups=".length); } } const consent = {}; // 1:1,2:0,3:1,4:0 for consent category and true/false if (consentGroups && consentGroups.indexOf(",") > 0) { var groups = consentGroups.split(","); for (let group of groups) { let groupValues = group.split(":"); consent[groupValues[0]] = groupValues[1]; } } const consentValue = consent && consent[4] ? consent[4] : "0"; return consentValue === '1'; } // in case marketing cookie consent is given, hide the content until adobe launch script is loaded and // decides about the redirects/etc. As fallback content will be shown in 3 seconds if (checkConsent()) { const hideContent = document.getElementById('alloy-prehiding'); if (hideContent && document.location.href.indexOf('adobe_authoring_enabled') === -1) { hideContent.innerText = '.utils-page-fullheight { opacity: 0 !important; }'; setTimeout(function () { if (hideContent.parentNode) { hideContent.parentNode.removeChild(hideContent); } }, 3000); } } })(); </script> <script type="text/javascript" src="https://assets.adobedtm.com/439d99b3b8f0/eec744300fc5/launch-7638b87287c1.min.js" async></script> <meta name="title" content="Mobile Device Management devices"> <meta name="description" content="Similar to users, devices must also be added to TeamViewer's Mobile Device Management (MDM) solution before apps and configuration can be pushed. Each entry on the Devices page represents a device that has been registered and lists important information in the device dashboard. 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find my ID and password?","xdm:linkURL":"/apac/global/support/knowledge-base/teamviewer-remote/remote-control/where-to-find-my-id-and-password/"}}"><a class="cmp-navigation__item-link cmp-navigation__item-link--level1 " href="/apac/global/support/knowledge-base/teamviewer-remote/remote-control/where-to-find-my-id-and-password/" data-cmp-clickable>Where to find my ID and password? <svg class="cmp-navigation__item-icon" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg></a></li> <li class="cmp-navigation__item cmp-navigation__item--level1 " data-cmp-data-layer="{"onpagenavigation-b6435bda88-item-2a8196a3e6":{"@type":"teamviewer/components/tenants/website/onpagenavigation/item","repo:modifyDate":"2024-09-26T10:32:05Z","dc:title":"Open a file transfer session","xdm:linkURL":"/apac/global/support/knowledge-base/teamviewer-remote/remote-control/open-a-file-transfer-session/"}}"><a class="cmp-navigation__item-link cmp-navigation__item-link--level1 " href="/apac/global/support/knowledge-base/teamviewer-remote/remote-control/open-a-file-transfer-session/" data-cmp-clickable>Open a file transfer session <svg class="cmp-navigation__item-icon" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg></a></li> <li class="cmp-navigation__item cmp-navigation__item--level1 " data-cmp-data-layer="{"onpagenavigation-b6435bda88-item-f7f92edf1a":{"@type":"teamviewer/components/tenants/website/onpagenavigation/item","repo:modifyDate":"2024-09-26T10:32:06Z","dc:title":"Remote session toolbar","xdm:linkURL":"/apac/global/support/knowledge-base/teamviewer-remote/remote-control/remote-session-toolbar/"}}"><a 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xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg></a></li> </ul></li> <li class="cmp-navigation__item cmp-navigation__item--level0 cmp-navigation__item--with-subpages js-navitem " data-cmp-data-layer="{"onpagenavigation-b6435bda88-item-c3be6d7555":{"@type":"teamviewer/components/tenants/website/onpagenavigation/item","repo:modifyDate":"2024-04-24T07:58:42Z","dc:title":"Company and Users","xdm:linkURL":"/apac/global/support/knowledge-base/teamviewer-remote/company-and-users/"}}"><span class="cmp-navigation__item-label cmp-navigation__item-label--level0 js-navfoldout-trigger">Company and Users</span> <ul class="js-navfoldout cmp-navigation__item-list"> <li class="cmp-navigation__item cmp-navigation__item--level1 " data-cmp-data-layer="{"onpagenavigation-b6435bda88-item-6cdb1c4fb6":{"@type":"teamviewer/components/tenants/website/onpagenavigation/item","repo:modifyDate":"2024-09-26T10:32:05Z","dc:title":"Create a company","xdm:linkURL":"/apac/global/support/knowledge-base/teamviewer-remote/company-and-users/create-a-company/"}}"><a class="cmp-navigation__item-link cmp-navigation__item-link--level1 " href="/apac/global/support/knowledge-base/teamviewer-remote/company-and-users/create-a-company/" data-cmp-clickable>Create a company <svg class="cmp-navigation__item-icon" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg></a></li> <li class="cmp-navigation__item cmp-navigation__item--level1 " data-cmp-data-layer="{"onpagenavigation-b6435bda88-item-78b0148dad":{"@type":"teamviewer/components/tenants/website/onpagenavigation/item","repo:modifyDate":"2024-09-26T10:32:06Z","dc:title":"Add users to your company","xdm:linkURL":"/apac/global/support/knowledge-base/teamviewer-remote/company-and-users/add-users-to-your-company/"}}"><a class="cmp-navigation__item-link cmp-navigation__item-link--level1 " href="/apac/global/support/knowledge-base/teamviewer-remote/company-and-users/add-users-to-your-company/" data-cmp-clickable>Add users to your company <svg class="cmp-navigation__item-icon" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg></a></li> <li class="cmp-navigation__item cmp-navigation__item--level1 " data-cmp-data-layer="{"onpagenavigation-b6435bda88-item-1a36c7af2f":{"@type":"teamviewer/components/tenants/website/onpagenavigation/item","repo:modifyDate":"2024-11-18T16:19:43Z","dc:title":"Manage your users","xdm:linkURL":"/apac/global/support/knowledge-base/teamviewer-remote/company-and-users/manage-your-users/"}}"><a class="cmp-navigation__item-link cmp-navigation__item-link--level1 " href="/apac/global/support/knowledge-base/teamviewer-remote/company-and-users/manage-your-users/" data-cmp-clickable>Manage your users <svg class="cmp-navigation__item-icon" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg></a></li> <li class="cmp-navigation__item cmp-navigation__item--level1 " data-cmp-data-layer="{"onpagenavigation-b6435bda88-item-f60b1d67c9":{"@type":"teamviewer/components/tenants/website/onpagenavigation/item","repo:modifyDate":"2024-11-18T16:03:49Z","dc:title":"Export your users","xdm:linkURL":"/apac/global/support/knowledge-base/teamviewer-remote/company-and-users/export-your-users/"}}"><a class="cmp-navigation__item-link cmp-navigation__item-link--level1 " href="/apac/global/support/knowledge-base/teamviewer-remote/company-and-users/export-your-users/" data-cmp-clickable>Export your users <svg class="cmp-navigation__item-icon" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg></a></li> <li class="cmp-navigation__item cmp-navigation__item--level1 " data-cmp-data-layer="{"onpagenavigation-b6435bda88-item-23aa4ee81a":{"@type":"teamviewer/components/tenants/website/onpagenavigation/item","repo:modifyDate":"2024-11-08T09:10:25Z","dc:title":"Roles","xdm:linkURL":"/apac/global/support/knowledge-base/teamviewer-remote/company-and-users/roles/"}}"><a class="cmp-navigation__item-link cmp-navigation__item-link--level1 " href="/apac/global/support/knowledge-base/teamviewer-remote/company-and-users/roles/" data-cmp-clickable>Roles <svg class="cmp-navigation__item-icon" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg></a></li> <li class="cmp-navigation__item cmp-navigation__item--level1 " data-cmp-data-layer="{"onpagenavigation-b6435bda88-item-3ae405b5b6":{"@type":"teamviewer/components/tenants/website/onpagenavigation/item","repo:modifyDate":"2024-09-26T10:32:06Z","dc:title":"Company settings","xdm:linkURL":"/apac/global/support/knowledge-base/teamviewer-remote/company-and-users/company-settings/"}}"><a class="cmp-navigation__item-link cmp-navigation__item-link--level1 " href="/apac/global/support/knowledge-base/teamviewer-remote/company-and-users/company-settings/" data-cmp-clickable>Company settings <svg class="cmp-navigation__item-icon" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg></a></li> <li class="cmp-navigation__item cmp-navigation__item--level1 " data-cmp-data-layer="{"onpagenavigation-b6435bda88-item-df3bf3cc93":{"@type":"teamviewer/components/tenants/website/onpagenavigation/item","repo:modifyDate":"2024-09-26T10:32:03Z","dc:title":"Create user groups","xdm:linkURL":"/apac/global/support/knowledge-base/teamviewer-remote/company-and-users/create-user-groups/"}}"><a class="cmp-navigation__item-link cmp-navigation__item-link--level1 " href="/apac/global/support/knowledge-base/teamviewer-remote/company-and-users/create-user-groups/" data-cmp-clickable>Create user groups <svg class="cmp-navigation__item-icon" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg></a></li> </ul></li> <li class="cmp-navigation__item cmp-navigation__item--level0 cmp-navigation__item--with-subpages js-navitem " data-cmp-data-layer="{"onpagenavigation-b6435bda88-item-477aee655b":{"@type":"teamviewer/components/tenants/website/onpagenavigation/item","repo:modifyDate":"2024-10-11T07:27:15Z","dc:title":"Devices","xdm:linkURL":"/apac/global/support/knowledge-base/teamviewer-remote/devices/"}}"><span class="cmp-navigation__item-label cmp-navigation__item-label--level0 js-navfoldout-trigger">Devices</span> <ul class="js-navfoldout cmp-navigation__item-list"> <li class="cmp-navigation__item cmp-navigation__item--level1 " data-cmp-data-layer="{"onpagenavigation-b6435bda88-item-62d0a8c8c3":{"@type":"teamviewer/components/tenants/website/onpagenavigation/item","repo:modifyDate":"2024-10-14T14:11:01Z","dc:title":"Add a new device to your account and your company","xdm:linkURL":"/apac/global/support/knowledge-base/teamviewer-remote/devices/add-a-new-device-to-your-account-and-your-company/"}}"><a class="cmp-navigation__item-link cmp-navigation__item-link--level1 " href="/apac/global/support/knowledge-base/teamviewer-remote/devices/add-a-new-device-to-your-account-and-your-company/" data-cmp-clickable>Add a new device to your account and your company <svg class="cmp-navigation__item-icon" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg></a></li> <li class="cmp-navigation__item cmp-navigation__item--level1 " data-cmp-data-layer="{"onpagenavigation-b6435bda88-item-93b8a7cdfa":{"@type":"teamviewer/components/tenants/website/onpagenavigation/item","repo:modifyDate":"2024-10-11T15:27:14Z","dc:title":"Add a device via link","xdm:linkURL":"/apac/global/support/knowledge-base/teamviewer-remote/devices/assign-a-device-via-link/"}}"><a class="cmp-navigation__item-link cmp-navigation__item-link--level1 " href="/apac/global/support/knowledge-base/teamviewer-remote/devices/assign-a-device-via-link/" data-cmp-clickable>Add a device via link <svg class="cmp-navigation__item-icon" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg></a></li> <li class="cmp-navigation__item cmp-navigation__item--level1 " data-cmp-data-layer="{"onpagenavigation-b6435bda88-item-909ff59816":{"@type":"teamviewer/components/tenants/website/onpagenavigation/item","repo:modifyDate":"2024-10-11T15:27:15Z","dc:title":"Add a device via a remote session","xdm:linkURL":"/apac/global/support/knowledge-base/teamviewer-remote/devices/manage-a-device-via-a-remote-session/"}}"><a class="cmp-navigation__item-link cmp-navigation__item-link--level1 " href="/apac/global/support/knowledge-base/teamviewer-remote/devices/manage-a-device-via-a-remote-session/" data-cmp-clickable>Add a device via a remote session <svg class="cmp-navigation__item-icon" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg></a></li> <li class="cmp-navigation__item cmp-navigation__item--level1 " data-cmp-data-layer="{"onpagenavigation-b6435bda88-item-237817ff12":{"@type":"teamviewer/components/tenants/website/onpagenavigation/item","repo:modifyDate":"2024-10-02T14:39:16Z","dc:title":"Add a device via rollout configuration","xdm:linkURL":"/apac/global/support/knowledge-base/teamviewer-remote/devices/assign-a-device-via-rollout-configuration/"}}"><a class="cmp-navigation__item-link cmp-navigation__item-link--level1 " href="/apac/global/support/knowledge-base/teamviewer-remote/devices/assign-a-device-via-rollout-configuration/" data-cmp-clickable>Add a device via rollout configuration <svg class="cmp-navigation__item-icon" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg></a></li> <li class="cmp-navigation__item cmp-navigation__item--level1 " data-cmp-data-layer="{"onpagenavigation-b6435bda88-item-25f9564d67":{"@type":"teamviewer/components/tenants/website/onpagenavigation/item","repo:modifyDate":"2024-09-24T12:20:36Z","dc:title":"Assign managers to device groups or devices","xdm:linkURL":"/apac/global/support/knowledge-base/teamviewer-remote/devices/assign-managers-to-device-groups-or-devices/"}}"><a class="cmp-navigation__item-link cmp-navigation__item-link--level1 " href="/apac/global/support/knowledge-base/teamviewer-remote/devices/assign-managers-to-device-groups-or-devices/" data-cmp-clickable>Assign managers to device groups or devices <svg class="cmp-navigation__item-icon" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg></a></li> <li class="cmp-navigation__item cmp-navigation__item--level1 " data-cmp-data-layer="{"onpagenavigation-b6435bda88-item-666446134e":{"@type":"teamviewer/components/tenants/website/onpagenavigation/item","repo:modifyDate":"2024-10-18T10:07:45Z","dc:title":"Edit manager permissions on devices","xdm:linkURL":"/apac/global/support/knowledge-base/teamviewer-remote/devices/edit-manager-permissions-on-devices/"}}"><a class="cmp-navigation__item-link cmp-navigation__item-link--level1 " href="/apac/global/support/knowledge-base/teamviewer-remote/devices/edit-manager-permissions-on-devices/" data-cmp-clickable>Edit manager permissions on devices <svg class="cmp-navigation__item-icon" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg></a></li> <li class="cmp-navigation__item cmp-navigation__item--level1 " data-cmp-data-layer="{"onpagenavigation-b6435bda88-item-004ce31a86":{"@type":"teamviewer/components/tenants/website/onpagenavigation/item","repo:modifyDate":"2024-10-30T12:11:38Z","dc:title":"Apply manager permissions at group level","xdm:linkURL":"/apac/global/support/knowledge-base/teamviewer-remote/devices/apply-manager-permissions-at-group-level/"}}"><a class="cmp-navigation__item-link cmp-navigation__item-link--level1 " href="/apac/global/support/knowledge-base/teamviewer-remote/devices/apply-manager-permissions-at-group-level/" data-cmp-clickable>Apply manager permissions at group level <svg class="cmp-navigation__item-icon" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg></a></li> <li class="cmp-navigation__item cmp-navigation__item--level1 " data-cmp-data-layer="{"onpagenavigation-b6435bda88-item-0bed4b286c":{"@type":"teamviewer/components/tenants/website/onpagenavigation/item","repo:modifyDate":"2024-09-24T12:20:37Z","dc:title":"Move devices to a group and apply a policy","xdm:linkURL":"/apac/global/support/knowledge-base/teamviewer-remote/devices/move-devices-to-a-group-and-apply-a-policy/"}}"><a class="cmp-navigation__item-link cmp-navigation__item-link--level1 " href="/apac/global/support/knowledge-base/teamviewer-remote/devices/move-devices-to-a-group-and-apply-a-policy/" data-cmp-clickable>Move devices to a group and apply a policy <svg class="cmp-navigation__item-icon" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg></a></li> <li class="cmp-navigation__item cmp-navigation__item--level1 " data-cmp-data-layer="{"onpagenavigation-b6435bda88-item-0f2cf51bf6":{"@type":"teamviewer/components/tenants/website/onpagenavigation/item","repo:modifyDate":"2024-09-24T12:20:37Z","dc:title":"Delete a device","xdm:linkURL":"/apac/global/support/knowledge-base/teamviewer-remote/devices/delete-a-device/"}}"><a class="cmp-navigation__item-link cmp-navigation__item-link--level1 " href="/apac/global/support/knowledge-base/teamviewer-remote/devices/delete-a-device/" data-cmp-clickable>Delete a device <svg class="cmp-navigation__item-icon" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg></a></li> <li class="cmp-navigation__item cmp-navigation__item--level1 " data-cmp-data-layer="{"onpagenavigation-b6435bda88-item-ddfd667157":{"@type":"teamviewer/components/tenants/website/onpagenavigation/item","repo:modifyDate":"2024-09-24T12:20:37Z","dc:title":"Bookmarked vs. managed devices","xdm:linkURL":"/apac/global/support/knowledge-base/teamviewer-remote/devices/bookmarked-vs-managed-devices/"}}"><a class="cmp-navigation__item-link cmp-navigation__item-link--level1 " href="/apac/global/support/knowledge-base/teamviewer-remote/devices/bookmarked-vs-managed-devices/" data-cmp-clickable>Bookmarked vs. managed devices <svg class="cmp-navigation__item-icon" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg></a></li> <li class="cmp-navigation__item cmp-navigation__item--level1 " data-cmp-data-layer="{"onpagenavigation-b6435bda88-item-451489ceda":{"@type":"teamviewer/components/tenants/website/onpagenavigation/item","repo:modifyDate":"2024-09-24T12:20:37Z","dc:title":"Device groups explained","xdm:linkURL":"/apac/global/support/knowledge-base/teamviewer-remote/devices/device-groups-explained/"}}"><a class="cmp-navigation__item-link cmp-navigation__item-link--level1 " href="/apac/global/support/knowledge-base/teamviewer-remote/devices/device-groups-explained/" data-cmp-clickable>Device groups explained <svg class="cmp-navigation__item-icon" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg></a></li> <li class="cmp-navigation__item cmp-navigation__item--level1 " data-cmp-data-layer="{"onpagenavigation-b6435bda88-item-603c9bae7a":{"@type":"teamviewer/components/tenants/website/onpagenavigation/item","repo:modifyDate":"2024-09-24T12:20:37Z","dc:title":"Add and remove existing devices from groups","xdm:linkURL":"/apac/global/support/knowledge-base/teamviewer-remote/devices/add-and-remove-existing-devices-from-groups/"}}"><a class="cmp-navigation__item-link cmp-navigation__item-link--level1 " href="/apac/global/support/knowledge-base/teamviewer-remote/devices/add-and-remove-existing-devices-from-groups/" data-cmp-clickable>Add and remove existing devices from groups <svg class="cmp-navigation__item-icon" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg></a></li> <li class="cmp-navigation__item cmp-navigation__item--level1 " data-cmp-data-layer="{"onpagenavigation-b6435bda88-item-ea525c41a9":{"@type":"teamviewer/components/tenants/website/onpagenavigation/item","repo:modifyDate":"2024-08-01T15:17:04Z","dc:title":"Understanding how manager permissions work","xdm:linkURL":"/apac/global/support/knowledge-base/teamviewer-remote/devices/understanding-how-manager-permissions-work/"}}"><a class="cmp-navigation__item-link cmp-navigation__item-link--level1 " href="/apac/global/support/knowledge-base/teamviewer-remote/devices/understanding-how-manager-permissions-work/" data-cmp-clickable>Understanding how manager permissions work <svg class="cmp-navigation__item-icon" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg></a></li> <li class="cmp-navigation__item cmp-navigation__item--level1 " data-cmp-data-layer="{"onpagenavigation-b6435bda88-item-1c981000c6":{"@type":"teamviewer/components/tenants/website/onpagenavigation/item","repo:modifyDate":"2024-10-29T09:39:05Z","dc:title":"Find the best view to display your devices and device groups","xdm:linkURL":"/apac/global/support/knowledge-base/teamviewer-remote/devices/find-the-best-view-to-display-your-devices-and-device-groups/"}}"><a class="cmp-navigation__item-link cmp-navigation__item-link--level1 " href="/apac/global/support/knowledge-base/teamviewer-remote/devices/find-the-best-view-to-display-your-devices-and-device-groups/" data-cmp-clickable>Find the best view to display your devices and device groups <svg class="cmp-navigation__item-icon" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg></a></li> <li class="cmp-navigation__item cmp-navigation__item--level1 " data-cmp-data-layer="{"onpagenavigation-b6435bda88-item-964091a45f":{"@type":"teamviewer/components/tenants/website/onpagenavigation/item","repo:modifyDate":"2024-09-24T12:20:37Z","dc:title":"Expand device overview and filter devices","xdm:linkURL":"/apac/global/support/knowledge-base/teamviewer-remote/devices/expand-device-overview-and-filter-devices/"}}"><a class="cmp-navigation__item-link cmp-navigation__item-link--level1 " href="/apac/global/support/knowledge-base/teamviewer-remote/devices/expand-device-overview-and-filter-devices/" data-cmp-clickable>Expand device overview and filter devices <svg class="cmp-navigation__item-icon" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg></a></li> <li class="cmp-navigation__item cmp-navigation__item--level1 " data-cmp-data-layer="{"onpagenavigation-b6435bda88-item-a3bba3a877":{"@type":"teamviewer/components/tenants/website/onpagenavigation/item","repo:modifyDate":"2024-11-26T15:26:18Z","dc:title":"Navigate and connect using Global Search","xdm:linkURL":"/apac/global/support/knowledge-base/teamviewer-remote/devices/search-devices/"}}"><a class="cmp-navigation__item-link cmp-navigation__item-link--level1 " href="/apac/global/support/knowledge-base/teamviewer-remote/devices/search-devices/" data-cmp-clickable>Navigate and connect using Global Search <svg class="cmp-navigation__item-icon" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg></a></li> <li class="cmp-navigation__item cmp-navigation__item--level1 " data-cmp-data-layer="{"onpagenavigation-b6435bda88-item-e0908ec372":{"@type":"teamviewer/components/tenants/website/onpagenavigation/item","repo:modifyDate":"2024-11-27T07:31:15Z","dc:title":"Use device custom fields","xdm:linkURL":"/apac/global/support/knowledge-base/teamviewer-remote/devices/use-device-custom-fields/"}}"><a class="cmp-navigation__item-link cmp-navigation__item-link--level1 " href="/apac/global/support/knowledge-base/teamviewer-remote/devices/use-device-custom-fields/" data-cmp-clickable>Use device custom fields <svg class="cmp-navigation__item-icon" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 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aem-GridColumn--default--6 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--1"> <div id="container-3accf025ca" class="cmp-container cmp-container--fullwidth"> <div class="cmp-onpagelist cmp-navigation--onpagelist utils-gridGutter"> <nav id="onpagelist-593cfc87f2" class="cmp-navigation" itemscope itemtype="http://schema.org/SiteNavigationElement" data-cmp-data-layer="{"onpagelist-593cfc87f2":{"@type":"teamviewer/components/tenants/website/onpagelist"}}"> <ul class="cmp-navigation__group"> <li class="cmp-navigation__item cmp-navigation__item--level-0 cmp-navigation__item--active" data-cmp-data-layer="{"onpagelist-593cfc87f2-item-65b4b1f6f8":{"@type":"teamviewer/components/tenants/website/onpagelist/item","repo:modifyDate":"2024-10-11T15:27:16Z","dc:title":"Mobile Device Management devices","xdm:linkURL":"/apac/global/support/knowledge-base/teamviewer-remote/remote-management/mobile-device-management/mobile-device-management-devices/"}}"> <h2 class="cmp-navigation__item-header">Mobile Device Management devices</h2> <p class="cmp-navigation__item-release-date">Last Modified: Sep 26, 2024</p></li> </ul> </nav> </div> </div> </div> <main class="utils-unset-gridGutter aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--6 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--1"> <div id="container-9153e49a27" class="cmp-container"> <div class="aem-Grid aem-Grid--8 aem-Grid--default--6 aem-Grid--phone--12 "> <div class="basic-text cmp-basic-text utils-gridGutter utils-half-spacing-bottom utils--layout-12 aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--6"> <div data-cmp-data-layer="{"text-db78e5c22c":{"@type":"teamviewer/components/tenants/website/_atoms/text","xdm:text":"<p>Similar to users, devices must also be added to <strong>TeamViewer's Mobile Device Management (MDM) solution</strong> before apps and configuration can be pushed. Each entry on the Devices page represents a device that has been registered and lists important information in the device dashboard.</p>\n<div class=\"blockquote\">\n <div class=\"blockquote-content\">\n <p class=\"blockquote-line\"><em>This article applies to all </em><a href=\"https://www.teamviewer.com/en-us/products/remote/solutions/mobile-device-management/\" rel=\"nofollow noopener ugc\"><strong><em>TeamViewer Mobile Device Management</em></strong></a><em> customers.</em></p>\n </div>\n</div>"}}" id="text-db78e5c22c" class="cmp-text"> <p>Similar to users, devices must also be added to <strong>TeamViewer's Mobile Device Management (MDM) solution</strong> before apps and configuration can be pushed. Each entry on the Devices page represents a device that has been registered and lists important information in the device dashboard.</p> <div class="blockquote"> <div class="blockquote-content"> <p class="blockquote-line"><em>This article applies to all </em><a href="https://www.teamviewer.com/en-us/products/remote/solutions/mobile-device-management/"><strong><em>TeamViewer Mobile Device Management</em></strong></a><em> customers.</em></p> </div> </div> </div> </div> <div class="basic-text cmp-basic-text utils-gridGutter utils-half-spacing-bottom utils--layout-12 aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--6"> <div data-cmp-data-layer="{"text-e083d34a66":{"@type":"teamviewer/components/tenants/website/_atoms/text","repo:modifyDate":"2024-09-26T13:39:34Z","xdm:text":"<h3>How to add a device to the MDM environment</h3>\r\n<p><b>Hint:</b> When adding users, the ability to invite the users to add their devices is selected by default. The invited user will receive an email containing all necessary instructions on how to enroll their devices once they are added to the <b>MDM environment.</b></p>\r\n<p>In the event that a user needs to add new devices to the <b>MDM environment</b>, an administrator can initialize the request. To begin, navigate to <b>Users </b>under <b>Mobile Device Management</b> on the <b>Remote Management </b>tab. Select the user who needs to add new devices, and click Invite to register at the top of the User drawer.</p>\r\n"}}" id="text-e083d34a66" class="cmp-text"> <h3>How to add a device to the MDM environment</h3> <p><b>Hint:</b> When adding users, the ability to invite the users to add their devices is selected by default. The invited user will receive an email containing all necessary instructions on how to enroll their devices once they are added to the <b>MDM environment.</b></p> <p>In the event that a user needs to add new devices to the <b>MDM environment</b>, an administrator can initialize the request. To begin, navigate to <b>Users </b>under <b>Mobile Device Management</b> on the <b>Remote Management </b>tab. Select the user who needs to add new devices, and click Invite to register at the top of the User drawer.</p> </div> </div> <div class="basic-image cmp-basic-image utils-gridGutter utils-half-spacing-bottom utils--layout-8 aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--6">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/image/teamviewergmbh/SO6G7YLQIOS8-image?dpr=off" data-cmp-dmimage data-asset="/content/dam/knowledge-hub/teamviewer-remote/en/SO6G7YLQIOS8-image.png" data-title="image.png" id="image-e81fdb28f6" data-cmp-data-layer="{"image-e81fdb28f6":{"@type":"core/wcm/components/image/v2/image","image":{"repo:id":"acae10e2-846f-4a12-9721-1c216dc08c98","repo:modifyDate":"2024-02-05T17:29:38Z","@type":"image/png","repo:path":"/content/dam/knowledge-hub/teamviewer-remote/en/SO6G7YLQIOS8-image.png"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/image/teamviewergmbh/SO6G7YLQIOS8-image?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="image.png"> </noscript> </div> </div> <div class="basic-text cmp-basic-text utils-gridGutter utils-half-spacing-bottom utils--layout-12 aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--6"> <div data-cmp-data-layer="{"text-5221c104f5":{"@type":"teamviewer/components/tenants/website/_atoms/text","xdm:text":"<p>In the pop-up window that appears designate device ownership; <strong>User-owned</strong>, <strong>Company-owned</strong>, or <strong>Not set</strong>.</p>"}}" id="text-5221c104f5" class="cmp-text"> <p>In the pop-up window that appears designate device ownership; <strong>User-owned</strong>, <strong>Company-owned</strong>, or <strong>Not set</strong>.</p> </div> </div> <div class="basic-image cmp-basic-image utils-gridGutter utils-half-spacing-bottom utils--layout-8 aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--6">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/image/teamviewergmbh/TKOFDQ2N9LX8-image?dpr=off" data-cmp-dmimage data-asset="/content/dam/knowledge-hub/teamviewer-remote/en/TKOFDQ2N9LX8-image.png" data-title="image.png" id="image-3b087846c1" data-cmp-data-layer="{"image-3b087846c1":{"@type":"core/wcm/components/image/v2/image","image":{"repo:id":"c294cfac-1b1c-47aa-87cd-8fd4d509740b","repo:modifyDate":"2024-02-05T17:29:39Z","@type":"image/png","repo:path":"/content/dam/knowledge-hub/teamviewer-remote/en/TKOFDQ2N9LX8-image.png"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/image/teamviewergmbh/TKOFDQ2N9LX8-image?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="image.png"> </noscript> </div> </div> <div class="basic-text cmp-basic-text utils-gridGutter utils-half-spacing-bottom utils--layout-12 aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--6"> <div data-cmp-data-layer="{"text-5a5b879273":{"@type":"teamviewer/components/tenants/website/_atoms/text","repo:modifyDate":"2024-09-26T13:39:34Z","xdm:text":"<p><b>Hint:</b> If <b>User-owned</b> is selected, the user will still have the option during registration to designate the device's ownership. If <b>Not set</b> is selected, the Ownership field will appear empty. Ownership can be edited at a later time.</p>\r\n<p>An email is instantly sent to the user with a link to enroll their devices. As with the initial email, all necessary instructions for the user can be found in the email they receive.</p>\r\n"}}" id="text-5a5b879273" class="cmp-text"> <p><b>Hint:</b> If <b>User-owned</b> is selected, the user will still have the option during registration to designate the device's ownership. If <b>Not set</b> is selected, the Ownership field will appear empty. Ownership can be edited at a later time.</p> <p>An email is instantly sent to the user with a link to enroll their devices. As with the initial email, all necessary instructions for the user can be found in the email they receive.</p> </div> </div> <div class="basic-text cmp-basic-text utils-gridGutter utils-half-spacing-bottom utils--layout-12 aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--6"> <div data-cmp-data-layer="{"text-71288cbc2e":{"@type":"teamviewer/components/tenants/website/_atoms/text","repo:modifyDate":"2024-09-26T13:39:34Z","xdm:text":"<h3>How to set MDM device ownership</h3>\r\n<p>While ownership can be set up when a device is added, it is also possible to edit or update ownership status once the device is already added. To begin, navigate to <b>Mobile Device Management</b> on the <b>Remote Management</b> tab of <b>TeamViewer Remote </b>or the <a href=\"https://web.TeamViewer.com\"><b>web app</b></a>. Select <b>Devices</b>, and then the desired device. In the three-dot menu within the Device drawer, select <b>Set ownership</b>.</p>\r\n"}}" id="text-71288cbc2e" class="cmp-text"> <h3>How to set MDM device ownership</h3> <p>While ownership can be set up when a device is added, it is also possible to edit or update ownership status once the device is already added. To begin, navigate to <b>Mobile Device Management</b> on the <b>Remote Management</b> tab of <b>TeamViewer Remote </b>or the <a href="https://web.TeamViewer.com"><b>web app</b></a>. Select <b>Devices</b>, and then the desired device. In the three-dot menu within the Device drawer, select <b>Set ownership</b>.</p> </div> </div> <div class="basic-image cmp-basic-image utils-gridGutter utils-half-spacing-bottom utils--layout-8 aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--6">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/image/teamviewergmbh/EN86NLWIECSU-image?dpr=off" data-cmp-dmimage data-asset="/content/dam/knowledge-hub/teamviewer-remote/en/EN86NLWIECSU-image.png" data-title="image.png" id="image-20c9f2d6b6" data-cmp-data-layer="{"image-20c9f2d6b6":{"@type":"core/wcm/components/image/v2/image","image":{"repo:id":"76eb9a61-dbe0-492d-a626-74ddc19aed80","repo:modifyDate":"2024-02-05T17:29:39Z","@type":"image/png","repo:path":"/content/dam/knowledge-hub/teamviewer-remote/en/EN86NLWIECSU-image.png"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/image/teamviewergmbh/EN86NLWIECSU-image?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="image.png"> </noscript> </div> </div> <div class="basic-text cmp-basic-text utils-gridGutter utils-half-spacing-bottom utils--layout-12 aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--6"> <div data-cmp-data-layer="{"text-c19632b5bc":{"@type":"teamviewer/components/tenants/website/_atoms/text","xdm:text":"<p>In the pop-up that appears, select <strong>Company owned </strong>or <strong>User owned</strong>. Click Save to confirm the selection.</p>"}}" id="text-c19632b5bc" class="cmp-text"> <p>In the pop-up that appears, select <strong>Company owned </strong>or <strong>User owned</strong>. Click Save to confirm the selection.</p> </div> </div> <div class="basic-image cmp-basic-image utils-gridGutter utils-half-spacing-bottom utils--layout-8 aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--6">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/image/teamviewergmbh/5Y29M63AWIH4-image?dpr=off" data-cmp-dmimage data-asset="/content/dam/knowledge-hub/teamviewer-remote/en/5Y29M63AWIH4-image.png" data-title="image.png" id="image-7b0a1e4085" data-cmp-data-layer="{"image-7b0a1e4085":{"@type":"core/wcm/components/image/v2/image","image":{"repo:id":"e8c9c946-3403-4fc3-8666-cd9eb2e44dc3","repo:modifyDate":"2024-02-05T17:29:39Z","@type":"image/png","repo:path":"/content/dam/knowledge-hub/teamviewer-remote/en/5Y29M63AWIH4-image.png"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/image/teamviewergmbh/5Y29M63AWIH4-image?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="image.png"> </noscript> </div> </div> <div class="basic-text cmp-basic-text utils-gridGutter utils-half-spacing-bottom utils--layout-12 aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--6"> <div data-cmp-data-layer="{"text-31c4c577f9":{"@type":"teamviewer/components/tenants/website/_atoms/text","repo:modifyDate":"2024-09-26T13:39:34Z","xdm:text":"<h3>How to force a check-in on an MDM device</h3>\r\n<p>In order for a device to provide and receive information via TeamViewer MDM, it must contact <b>Ivanti Neurons for MDM</b>. These checks are scheduled at regular intervals, but administrators can also prompt a device to check in on demand.</p>\r\n<p><b>Hint:</b> Forcing a check-in can expedite the process of applying configurations, updating policies, and more!</p>\r\n<p>To begin, navigate to <b>Mobile Device Management</b> on the <b>Remote Management</b> tab of <b>TeamViewer Remote </b>or the <a href=\"https://web.TeamViewer.com\"><b>web app</b></a>. Select <b>Devices</b>, and then the desired device to be forced to check in. Click <b>Force check-in</b> to begin the process.</p>\r\n"}}" id="text-31c4c577f9" class="cmp-text"> <h3>How to force a check-in on an MDM device</h3> <p>In order for a device to provide and receive information via TeamViewer MDM, it must contact <b>Ivanti Neurons for MDM</b>. These checks are scheduled at regular intervals, but administrators can also prompt a device to check in on demand.</p> <p><b>Hint:</b> Forcing a check-in can expedite the process of applying configurations, updating policies, and more!</p> <p>To begin, navigate to <b>Mobile Device Management</b> on the <b>Remote Management</b> tab of <b>TeamViewer Remote </b>or the <a href="https://web.TeamViewer.com"><b>web app</b></a>. Select <b>Devices</b>, and then the desired device to be forced to check in. Click <b>Force check-in</b> to begin the process.</p> </div> </div> <div class="basic-image cmp-basic-image utils-gridGutter utils-half-spacing-bottom utils--layout-8 aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--6">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/image/teamviewergmbh/YAYAQ00RKYWJ-image?dpr=off" data-cmp-dmimage data-asset="/content/dam/knowledge-hub/teamviewer-remote/en/YAYAQ00RKYWJ-image.png" data-title="image.png" id="image-e6b479054f" data-cmp-data-layer="{"image-e6b479054f":{"@type":"core/wcm/components/image/v2/image","image":{"repo:id":"0dd28239-dff3-4d24-8ab2-61db6a9b3051","repo:modifyDate":"2024-02-05T17:29:40Z","@type":"image/png","repo:path":"/content/dam/knowledge-hub/teamviewer-remote/en/YAYAQ00RKYWJ-image.png"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/image/teamviewergmbh/YAYAQ00RKYWJ-image?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="image.png"> </noscript> </div> </div> <div class="basic-text cmp-basic-text utils-gridGutter utils-half-spacing-bottom utils--layout-12 aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--6"> <div data-cmp-data-layer="{"text-5cc4bd0b14":{"@type":"teamviewer/components/tenants/website/_atoms/text","xdm:text":"<p>Confirm the request on the following pop-up by clicking <strong>Force check-in</strong>.</p>"}}" id="text-5cc4bd0b14" class="cmp-text"> <p>Confirm the request on the following pop-up by clicking <strong>Force check-in</strong>.</p> </div> </div> <div class="basic-image cmp-basic-image utils-gridGutter utils-half-spacing-bottom utils--layout-8 aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--6">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/image/teamviewergmbh/UEXANAT9RWLV-image?dpr=off" data-cmp-dmimage data-asset="/content/dam/knowledge-hub/teamviewer-remote/en/UEXANAT9RWLV-image.png" data-title="image.png" id="image-1b149b2e33" data-cmp-data-layer="{"image-1b149b2e33":{"@type":"core/wcm/components/image/v2/image","image":{"repo:id":"7ff9b037-6563-4a16-ab0e-b13259a76731","repo:modifyDate":"2024-02-05T17:29:40Z","@type":"image/png","repo:path":"/content/dam/knowledge-hub/teamviewer-remote/en/UEXANAT9RWLV-image.png"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/image/teamviewergmbh/UEXANAT9RWLV-image?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="image.png"> </noscript> </div> </div> <div class="basic-text cmp-basic-text utils-gridGutter utils-half-spacing-bottom utils--layout-12 aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--6"> <div data-cmp-data-layer="{"text-502d392b23":{"@type":"teamviewer/components/tenants/website/_atoms/text","xdm:text":"<p>Once the device is accessible, the request will be initiated.</p>"}}" id="text-502d392b23" class="cmp-text"> <p>Once the device is accessible, the request will be initiated.</p> </div> </div> <div class="basic-text cmp-basic-text utils-gridGutter utils-half-spacing-bottom utils--layout-12 cmp-basic-text--ul-style-bullets aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--6"> <div data-cmp-data-layer="{"text-04956b75d5":{"@type":"teamviewer/components/tenants/website/_atoms/text","repo:modifyDate":"2024-09-26T13:39:34Z","xdm:text":"<h3>How to retire a device using TeamViewer MDM</h3>\r\n<p>When a device no longer requires management via TeamViewer MDM, it must first be retired before it can be deleted from the environment. Retiring a device is important in many cases:</p>\r\n<ul>\r\n<li>When a user leaves the company</li>\r\n<li>When a user replaces a device</li>\r\n<li>When the management tasks currently set to the device must be undone</li>\r\n</ul>\r\n<p>To begin, navigate to <b>Mobile Device Management</b> on the <b>Remote Management</b> tab of <b>TeamViewer Remote </b>or the <a href=\"https://web.TeamViewer.com\"><b>web app</b></a>. Select <b>Devices</b>, and then the desired device to be retired. In the three-dot menu within the Device drawer, select <b>Retire</b>.</p>\r\n"}}" id="text-04956b75d5" class="cmp-text"> <h3>How to retire a device using TeamViewer MDM</h3> <p>When a device no longer requires management via TeamViewer MDM, it must first be retired before it can be deleted from the environment. Retiring a device is important in many cases:</p> <ul> <li>When a user leaves the company</li> <li>When a user replaces a device</li> <li>When the management tasks currently set to the device must be undone</li> </ul> <p>To begin, navigate to <b>Mobile Device Management</b> on the <b>Remote Management</b> tab of <b>TeamViewer Remote </b>or the <a href="https://web.TeamViewer.com"><b>web app</b></a>. Select <b>Devices</b>, and then the desired device to be retired. In the three-dot menu within the Device drawer, select <b>Retire</b>.</p> </div> </div> <div class="basic-image cmp-basic-image utils-gridGutter utils-half-spacing-bottom utils--layout-8 aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--6">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/image/teamviewergmbh/R8VT9W1L0CBP-image?dpr=off" data-cmp-dmimage data-asset="/content/dam/knowledge-hub/teamviewer-remote/en/R8VT9W1L0CBP-image.png" data-title="image.png" id="image-e17cdce657" data-cmp-data-layer="{"image-e17cdce657":{"@type":"core/wcm/components/image/v2/image","image":{"repo:id":"eff50d0b-bb28-4c26-aa0d-929153dd2cc6","repo:modifyDate":"2024-02-05T17:29:40Z","@type":"image/png","repo:path":"/content/dam/knowledge-hub/teamviewer-remote/en/R8VT9W1L0CBP-image.png"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/image/teamviewergmbh/R8VT9W1L0CBP-image?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="image.png"> </noscript> </div> </div> <div class="basic-text cmp-basic-text utils-gridGutter utils-half-spacing-bottom utils--layout-12 aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--6"> <div data-cmp-data-layer="{"text-a8f5a065b1":{"@type":"teamviewer/components/tenants/website/_atoms/text","xdm:text":"<p>In the pop-up that appears, enter a notification to be sent to the user. Click the checkbox to acknowledge the process cannot be undone, and then select Retire device.</p>"}}" id="text-a8f5a065b1" class="cmp-text"> <p>In the pop-up that appears, enter a notification to be sent to the user. Click the checkbox to acknowledge the process cannot be undone, and then select Retire device.</p> </div> </div> <div class="basic-image cmp-basic-image utils-gridGutter utils-half-spacing-bottom utils--layout-8 aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--6">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/image/teamviewergmbh/EPBOGV3OUUK8-image?dpr=off" data-cmp-dmimage data-asset="/content/dam/knowledge-hub/teamviewer-remote/en/EPBOGV3OUUK8-image.png" data-title="image.png" id="image-3ff284585a" data-cmp-data-layer="{"image-3ff284585a":{"@type":"core/wcm/components/image/v2/image","image":{"repo:id":"acc9846d-cbe2-49cb-b375-4cc8abf85e59","repo:modifyDate":"2024-02-05T17:29:40Z","@type":"image/png","repo:path":"/content/dam/knowledge-hub/teamviewer-remote/en/EPBOGV3OUUK8-image.png"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/image/teamviewergmbh/EPBOGV3OUUK8-image?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="image.png"> </noscript> </div> </div> <div class="basic-text cmp-basic-text utils-gridGutter utils-half-spacing-bottom utils--layout-12 aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--6"> <div data-cmp-data-layer="{"text-ce229b6cd7":{"@type":"teamviewer/components/tenants/website/_atoms/text","repo:modifyDate":"2024-09-26T13:39:34Z","xdm:text":"<p><b>Note:</b> If the device is corporate-owned, retiring the device also resets it back to factory settings.</p>\r\n<h4>How to cancel a device retirement request</h4>\r\n<p>It is possible in some cases, where a device was incorrectly set to be retired, to reverse the process. The device drawer of a device set to be retired will show the current status of the request. If the request is still pending, click <b>Cancel </b>to the right of the status.</p>\r\n"}}" id="text-ce229b6cd7" class="cmp-text"> <p><b>Note:</b> If the device is corporate-owned, retiring the device also resets it back to factory settings.</p> <h4>How to cancel a device retirement request</h4> <p>It is possible in some cases, where a device was incorrectly set to be retired, to reverse the process. The device drawer of a device set to be retired will show the current status of the request. If the request is still pending, click <b>Cancel </b>to the right of the status.</p> </div> </div> <div class="basic-image cmp-basic-image utils-gridGutter utils-half-spacing-bottom utils--layout-8 aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--6">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/image/teamviewergmbh/TIOSU4IANM5W-image?dpr=off" data-cmp-dmimage data-asset="/content/dam/knowledge-hub/teamviewer-remote/en/TIOSU4IANM5W-image.png" data-title="image.png" id="image-cbd281cb73" data-cmp-data-layer="{"image-cbd281cb73":{"@type":"core/wcm/components/image/v2/image","image":{"repo:id":"414550cf-46d9-4dd1-a091-5fa026cf7f47","repo:modifyDate":"2024-02-05T17:29:41Z","@type":"image/png","repo:path":"/content/dam/knowledge-hub/teamviewer-remote/en/TIOSU4IANM5W-image.png"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/image/teamviewergmbh/TIOSU4IANM5W-image?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="image.png"> </noscript> </div> </div> <div class="basic-text cmp-basic-text utils-gridGutter utils-half-spacing-bottom utils--layout-12 aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--6"> <div data-cmp-data-layer="{"text-6299c3c71e":{"@type":"teamviewer/components/tenants/website/_atoms/text","xdm:text":"<p>Confirm cancellation of the retirement in the next pop-up that appears.</p>"}}" id="text-6299c3c71e" class="cmp-text"> <p>Confirm cancellation of the retirement in the next pop-up that appears.</p> </div> </div> <div class="basic-image cmp-basic-image utils-gridGutter utils-half-spacing-bottom utils--layout-8 aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--6">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/image/teamviewergmbh/S6CB8EBQHPLV-image?dpr=off" data-cmp-dmimage data-asset="/content/dam/knowledge-hub/teamviewer-remote/en/S6CB8EBQHPLV-image.png" data-title="image.png" id="image-15468270cd" data-cmp-data-layer="{"image-15468270cd":{"@type":"core/wcm/components/image/v2/image","image":{"repo:id":"c0ee044d-b32b-48d9-b9c1-350a038ef9b7","repo:modifyDate":"2024-02-05T17:29:41Z","@type":"image/png","repo:path":"/content/dam/knowledge-hub/teamviewer-remote/en/S6CB8EBQHPLV-image.png"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/image/teamviewergmbh/S6CB8EBQHPLV-image?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="image.png"> </noscript> </div> </div> <div class="basic-text cmp-basic-text utils-gridGutter utils-half-spacing-bottom utils--layout-12 aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--6"> <div data-cmp-data-layer="{"text-935486f3d7":{"@type":"teamviewer/components/tenants/website/_atoms/text","repo:modifyDate":"2024-09-26T13:39:34Z","xdm:text":"<p><b>Note:</b> If the device retirement is in process (not pending), it may not be possible to cancel the request. In this case, please re-add the device once the retirement is complete.</p>\r\n"}}" id="text-935486f3d7" class="cmp-text"> <p><b>Note:</b> If the device retirement is in process (not pending), it may not be possible to cancel the request. In this case, please re-add the device once the retirement is complete.</p> </div> </div> <div class="basic-text cmp-basic-text utils-gridGutter utils-half-spacing-bottom utils--layout-12 aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--6"> <div data-cmp-data-layer="{"text-b3b4173328":{"@type":"teamviewer/components/tenants/website/_atoms/text","repo:modifyDate":"2024-09-26T13:39:34Z","xdm:text":"<h3>How to wipe a device using TeamViewer MDM</h3>\r\n<p>Wiping a device removes all data and returns the device back to factory settings. To begin, navigate to <b>Mobile Device Management</b> on the <b>Remote Management</b> tab of <b>TeamViewer Remote </b>or the <a href=\"https://web.TeamViewer.com\"><b>web app</b></a>. Select <b>Devices</b>, and then the desired device to be wiped. In the three-dot menu within the Device drawer, select <b>Wipe</b>.</p>\r\n"}}" id="text-b3b4173328" class="cmp-text"> <h3>How to wipe a device using TeamViewer MDM</h3> <p>Wiping a device removes all data and returns the device back to factory settings. To begin, navigate to <b>Mobile Device Management</b> on the <b>Remote Management</b> tab of <b>TeamViewer Remote </b>or the <a href="https://web.TeamViewer.com"><b>web app</b></a>. Select <b>Devices</b>, and then the desired device to be wiped. In the three-dot menu within the Device drawer, select <b>Wipe</b>.</p> </div> </div> <div class="basic-image cmp-basic-image utils-gridGutter utils-half-spacing-bottom utils--layout-8 aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--6">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/image/teamviewergmbh/ODFG1JCIZ3LS-image?dpr=off" data-cmp-dmimage data-asset="/content/dam/knowledge-hub/teamviewer-remote/en/ODFG1JCIZ3LS-image.png" data-title="image.png" id="image-1bbee70c02" data-cmp-data-layer="{"image-1bbee70c02":{"@type":"core/wcm/components/image/v2/image","image":{"repo:id":"7974604d-43ea-4302-9f94-237e4a343165","repo:modifyDate":"2024-02-05T17:29:41Z","@type":"image/png","repo:path":"/content/dam/knowledge-hub/teamviewer-remote/en/ODFG1JCIZ3LS-image.png"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/image/teamviewergmbh/ODFG1JCIZ3LS-image?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="image.png"> </noscript> </div> </div> <div class="basic-text cmp-basic-text utils-gridGutter utils-half-spacing-bottom utils--layout-12 aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--6"> <div data-cmp-data-layer="{"text-f0ace02b86":{"@type":"teamviewer/components/tenants/website/_atoms/text","xdm:text":"<p>In the pop-up that appears, enter a notification to be sent to the user. Click the checkbox to acknowledge the process cannot be undone, and then select <strong>Wipe device</strong>.</p>"}}" id="text-f0ace02b86" class="cmp-text"> <p>In the pop-up that appears, enter a notification to be sent to the user. Click the checkbox to acknowledge the process cannot be undone, and then select <strong>Wipe device</strong>.</p> </div> </div> <div class="basic-image cmp-basic-image utils-gridGutter utils-half-spacing-bottom utils--layout-8 aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--6">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/image/teamviewergmbh/RFPOIRX8ZV9Q-image?dpr=off" data-cmp-dmimage data-asset="/content/dam/knowledge-hub/teamviewer-remote/en/RFPOIRX8ZV9Q-image.png" data-title="image.png" id="image-767518e951" data-cmp-data-layer="{"image-767518e951":{"@type":"core/wcm/components/image/v2/image","image":{"repo:id":"9539f2ca-f060-4fbe-acf8-01f88043989a","repo:modifyDate":"2024-02-05T17:29:41Z","@type":"image/png","repo:path":"/content/dam/knowledge-hub/teamviewer-remote/en/RFPOIRX8ZV9Q-image.png"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/image/teamviewergmbh/RFPOIRX8ZV9Q-image?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="image.png"> </noscript> </div> </div> <div class="basic-text cmp-basic-text utils-gridGutter utils-half-spacing-bottom utils--layout-12 aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--6"> <div data-cmp-data-layer="{"text-0946f66203":{"@type":"teamviewer/components/tenants/website/_atoms/text","repo:modifyDate":"2024-09-26T13:39:35Z","xdm:text":"<h4>How to cancel a device wipe</h4>\r\n<p>It is possible in some cases, where a device was incorrectly set to be wiped, to reverse the process. The device drawer of a device set to be wiped will show the current status of the request. If the request is still pending, click <b>Cancel </b>to the right of the status.</p>\r\n"}}" id="text-0946f66203" class="cmp-text"> <h4>How to cancel a device wipe</h4> <p>It is possible in some cases, where a device was incorrectly set to be wiped, to reverse the process. The device drawer of a device set to be wiped will show the current status of the request. If the request is still pending, click <b>Cancel </b>to the right of the status.</p> </div> </div> <div class="basic-image cmp-basic-image utils-gridGutter utils-half-spacing-bottom utils--layout-8 aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--6">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/image/teamviewergmbh/OQXM5V5OM67S-image?dpr=off" data-cmp-dmimage data-asset="/content/dam/knowledge-hub/teamviewer-remote/en/OQXM5V5OM67S-image.png" data-title="image.png" id="image-3dedd05be9" data-cmp-data-layer="{"image-3dedd05be9":{"@type":"core/wcm/components/image/v2/image","image":{"repo:id":"e6349ca5-b8c8-4033-bd3c-61612e3213aa","repo:modifyDate":"2024-02-05T17:29:42Z","@type":"image/png","repo:path":"/content/dam/knowledge-hub/teamviewer-remote/en/OQXM5V5OM67S-image.png"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/image/teamviewergmbh/OQXM5V5OM67S-image?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="image.png"> </noscript> </div> </div> <div class="basic-text cmp-basic-text utils-gridGutter utils-half-spacing-bottom utils--layout-12 aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--6"> <div data-cmp-data-layer="{"text-e98412ac3e":{"@type":"teamviewer/components/tenants/website/_atoms/text","xdm:text":"<p>Confirm cancellation of the wiping in the next pop-up that appears.</p>"}}" id="text-e98412ac3e" class="cmp-text"> <p>Confirm cancellation of the wiping in the next pop-up that appears.</p> </div> </div> <div class="basic-image cmp-basic-image utils-gridGutter utils-half-spacing-bottom utils--layout-8 aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--6">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/image/teamviewergmbh/H91GCXEZIVHF-image?dpr=off" data-cmp-dmimage data-asset="/content/dam/knowledge-hub/teamviewer-remote/en/H91GCXEZIVHF-image.png" data-title="image.png" id="image-53ae51064e" data-cmp-data-layer="{"image-53ae51064e":{"@type":"core/wcm/components/image/v2/image","image":{"repo:id":"883dbfcd-1f6e-4604-aac8-da282d3b3ecd","repo:modifyDate":"2024-02-05T17:29:42Z","@type":"image/png","repo:path":"/content/dam/knowledge-hub/teamviewer-remote/en/H91GCXEZIVHF-image.png"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/image/teamviewergmbh/H91GCXEZIVHF-image?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="image.png"> </noscript> </div> </div> <div class="basic-text cmp-basic-text utils-gridGutter utils-half-spacing-bottom utils--layout-12 aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--6"> <div data-cmp-data-layer="{"text-5f0a280bdb":{"@type":"teamviewer/components/tenants/website/_atoms/text","repo:modifyDate":"2024-09-26T13:39:35Z","xdm:text":"<p><b>Note:</b> If the device wipe is in process (not pending), it may not be possible to cancel the request. In this case, please re-add the device once the wipe is complete and the device is set back up.</p>\r\n"}}" id="text-5f0a280bdb" class="cmp-text"> <p><b>Note:</b> If the device wipe is in process (not pending), it may not be possible to cancel the request. In this case, please re-add the device once the wipe is complete and the device is set back up.</p> </div> </div> <div class="basic-text cmp-basic-text utils-gridGutter utils-half-spacing-bottom utils--layout-12 aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--6"> <div data-cmp-data-layer="{"text-3c6e9b8631":{"@type":"teamviewer/components/tenants/website/_atoms/text","repo:modifyDate":"2024-09-26T13:39:35Z","xdm:text":"<h3>How to delete an MDM device</h3>\r\n<p><b>Note:</b> A device must <b>first be retired or wiped </b>before it can be <b>deleted </b>from the MDM Environment.</p>\r\n<p>Deleting a device is the final step in the removal of a device from the TeamViewer MDM Environment. This process removes the device from all MDM pages and ends all management of the device.</p>\r\n<p>To begin, navigate to <b>Mobile Device Management</b> on the <b>Remote Management</b> tab of <b>TeamViewer Remote </b>or the <a href=\"https://web.TeamViewer.com\"><b>web app</b></a>. Select <b>Devices</b>, and then the desired device to be deleted. In the three-dot menu within the Device drawer, select <b>Delete device</b>.</p>\r\n"}}" id="text-3c6e9b8631" class="cmp-text"> <h3>How to delete an MDM device</h3> <p><b>Note:</b> A device must <b>first be retired or wiped </b>before it can be <b>deleted </b>from the MDM Environment.</p> <p>Deleting a device is the final step in the removal of a device from the TeamViewer MDM Environment. This process removes the device from all MDM pages and ends all management of the device.</p> <p>To begin, navigate to <b>Mobile Device Management</b> on the <b>Remote Management</b> tab of <b>TeamViewer Remote </b>or the <a href="https://web.TeamViewer.com"><b>web app</b></a>. Select <b>Devices</b>, and then the desired device to be deleted. In the three-dot menu within the Device drawer, select <b>Delete device</b>.</p> </div> </div> <div class="basic-image cmp-basic-image utils-gridGutter utils-half-spacing-bottom utils--layout-8 aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--6">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/image/teamviewergmbh/T0PWGEE75GFH-image?dpr=off" data-cmp-dmimage data-asset="/content/dam/knowledge-hub/teamviewer-remote/en/T0PWGEE75GFH-image.png" data-title="image.png" id="image-f17bcb1e7e" data-cmp-data-layer="{"image-f17bcb1e7e":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-09-26T13:39:35Z","image":{"repo:id":"5a6588b7-a50d-4a74-93c7-9dc05b191f8e","repo:modifyDate":"2024-02-05T17:29:42Z","@type":"image/png","repo:path":"/content/dam/knowledge-hub/teamviewer-remote/en/T0PWGEE75GFH-image.png"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/image/teamviewergmbh/T0PWGEE75GFH-image?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="image.png"> </noscript> </div> </div> <div class="basic-text cmp-basic-text utils-gridGutter utils-half-spacing-bottom utils--layout-12 aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--6"> <div data-cmp-data-layer="{"text-77de69e11d":{"@type":"teamviewer/components/tenants/website/_atoms/text","xdm:text":"<p>Unlike wiping or retiring a device, <strong>no notification is sent to the user when the deletion occurs</strong>. Acknowledge the request by clicking the red Delete button.</p>"}}" id="text-77de69e11d" class="cmp-text"> <p>Unlike wiping or retiring a device, <strong>no notification is sent to the user when the deletion occurs</strong>. Acknowledge the request by clicking the red Delete button.</p> </div> </div> <div class="basic-image cmp-basic-image utils-gridGutter utils-half-spacing-bottom utils--layout-8 cmp-basic-image--auto-width aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--6">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/image/teamviewergmbh/GT990YADZCYO-image?dpr=off" data-cmp-dmimage data-asset="/content/dam/knowledge-hub/teamviewer-remote/en/GT990YADZCYO-image.png" data-title="image.png" id="image-0e8a09d649" data-cmp-data-layer="{"image-0e8a09d649":{"@type":"core/wcm/components/image/v2/image","image":{"repo:id":"f449c634-f688-4de5-9c6b-a08d39190ac2","repo:modifyDate":"2024-02-05T17:29:42Z","@type":"image/png","repo:path":"/content/dam/knowledge-hub/teamviewer-remote/en/GT990YADZCYO-image.png"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/image/teamviewergmbh/GT990YADZCYO-image?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="image.png"> </noscript> </div> </div> <div class="basic-text cmp-basic-text utils-gridGutter utils-half-spacing-bottom utils--layout-12 aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--6"> <div data-cmp-data-layer="{"text-0b64110533":{"@type":"teamviewer/components/tenants/website/_atoms/text","repo:modifyDate":"2024-09-26T13:39:35Z","xdm:text":"<p><b>Note:</b> Deleting a device cannot be canceled or undone. The device will need to be re-added in the case where the device again requires management via <b>TeamViewer MDM</b>.</p>\r\n"}}" id="text-0b64110533" class="cmp-text"> <p><b>Note:</b> Deleting a device cannot be canceled or undone. 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data-liid="5a49ccce0555fdaf2da673e0261a5163082e455dc80b4ba467768632f88f9d57" data-lc="ko" data-cc="KR"><a class="cmp-region__link" href="/ko/global/support/knowledge-base/teamviewer-remote/remote-management/mobile-device-management/mobile-device-management-devices/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_South_Korea"> </div><span class="cmp-region__link-label">대한민국 - 한국어</span> </a></li> <li class="cmp-region__country" data-liid="855f59e647f418217fe19cb9da230753db7287d3a375701b418f54d66f28a38b" data-lc="zh-hk" data-cc="TW"><a class="cmp-region__link" href="/tw/global/support/knowledge-base/teamviewer-remote/remote-management/mobile-device-management/mobile-device-management-devices/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/TeamViewer%20Globe"> </div><span class="cmp-region__link-label">台灣-繁體中文</span> </a></li> <li class="cmp-region__country" data-liid="3f1ff0531b2c6a4818bd86837408f993d3d975fadfb76ab0874fabd1199b2ce6" data-lc="th" data-cc="TH"><a class="cmp-region__link" href="/th/global/support/knowledge-base/teamviewer-remote/remote-management/mobile-device-management/mobile-device-management-devices/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Thailand"> </div><span class="cmp-region__link-label">ประเทศไทย - ภาษาไทย</span> </a></li> <li class="cmp-region__country" data-liid="6892ac514341192820f7b95a4523553f89ff28d499d2b3c46e547a7073ae5d7a" data-lc="vi" data-cc="VN"><a class="cmp-region__link" href="/vi/global/support/knowledge-base/teamviewer-remote/remote-management/mobile-device-management/mobile-device-management-devices/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Vietnam"> </div><span class="cmp-region__link-label">Việt Nam - Tiếng Việt</span> </a></li> </ul></li> <li class="cmp-region"> <h3 class="cmp-region__name">Commonwealth of Independent States</h3> <ul> <li class="cmp-region__country" data-liid="db105814109fd35f84416af7d711e4d5d44d7978fd7494648569e4b16a57563a" data-lc="en" data-cc="CIS"><a class="cmp-region__link" href="/en-cis/global/support/knowledge-base/teamviewer-remote/remote-management/mobile-device-management/mobile-device-management-devices/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/TeamViewer%20Globe"> </div><span class="cmp-region__link-label">CIS - English</span> </a></li> <li class="cmp-region__country" data-liid="22f01eadb8de618b31f2bbe99b4d924e61ab24fdf11d0a9918b663feb0c0a2fa" data-lc="ru" data-cc="CIS"><a class="cmp-region__link" href="/ru-cis/global/support/knowledge-base/teamviewer-remote/remote-management/mobile-device-management/mobile-device-management-devices/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/TeamViewer%20Globe"> </div><span class="cmp-region__link-label">СНГ - Русский</span> </a></li> </ul></li> <li class="cmp-region"> <h3 class="cmp-region__name">Europe</h3> <ul> <li class="cmp-region__country" data-liid="05d0cbe0e3737cef831f9aef4a6f030ab07339647ee6fc077499a29238a8c005" data-lc="en" data-cc="EU"><a class="cmp-region__link" href="/en/global/support/knowledge-base/teamviewer-remote/remote-management/mobile-device-management/mobile-device-management-devices/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/TeamViewer%20Globe"> </div><span class="cmp-region__link-label">Europe - English</span> </a></li> </ul> <ul> <li class="cmp-region__country" data-liid="87b9021864a603e89134f55912ed5dc95cf88296d287c50d5735bf9322a6aa07" data-lc="fr" data-cc="BE"><a class="cmp-region__link" href="/fr/global/support/knowledge-base/teamviewer-remote/remote-management/mobile-device-management/mobile-device-management-devices/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Belgium"> </div><span class="cmp-region__link-label">Belgique - Français</span> </a></li> <li class="cmp-region__country" data-liid="c07d611801a3f4c17ed297376191b86c1ac183008fd1628bd28b929935404a49" data-lc="nl" data-cc="BE"><a class="cmp-region__link" href="/nl/global/support/knowledge-base/teamviewer-remote/remote-management/mobile-device-management/mobile-device-management-devices/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Belgium"> </div><span class="cmp-region__link-label">België - Nederlands</span> </a></li> <li class="cmp-region__country" data-liid="0208843ba6a8eeade261d70865aa45d21a157622b32a3e30b55958ad388b86b9" data-lc="en" data-cc="BG"><a class="cmp-region__link" href="/en/global/support/knowledge-base/teamviewer-remote/remote-management/mobile-device-management/mobile-device-management-devices/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Bulgaria"> </div><span class="cmp-region__link-label">Bulgaria - English</span> </a></li> <li class="cmp-region__country" data-liid="323da3ccac47322fd1d9a5e592c0ba76f9ff17efd7ec7b63477373c0a1d656c8" data-lc="en" data-cc="HR"><a class="cmp-region__link" href="/en/global/support/knowledge-base/teamviewer-remote/remote-management/mobile-device-management/mobile-device-management-devices/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Croatia"> </div><span class="cmp-region__link-label">Croatia - English</span> </a></li> <li class="cmp-region__country" data-liid="11b02d1a2f5272fa81d97037d8e96d33cec98b15f60abbd382dbe7b90f46c78f" data-lc="en" data-cc="CY"><a class="cmp-region__link" href="/en/global/support/knowledge-base/teamviewer-remote/remote-management/mobile-device-management/mobile-device-management-devices/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Cyprus"> </div><span class="cmp-region__link-label">Cyprus - English</span> </a></li> <li class="cmp-region__country" data-liid="1bbbf59277e1f38863faae542766280b2aa38e0622ba83172e59851492712daf" data-lc="cs" data-cc="CZ"><a class="cmp-region__link" href="/cs/global/support/knowledge-base/teamviewer-remote/remote-management/mobile-device-management/mobile-device-management-devices/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_the_Czech_Republic"> </div><span class="cmp-region__link-label">Czechia - Čeština</span> </a></li> <li class="cmp-region__country" data-liid="6deb690ba36de4a22b4f72c3a6326dd9100ea6c84ecf8865417a5621988afd04" data-lc="en" data-cc="DK"><a class="cmp-region__link" href="/en/global/support/knowledge-base/teamviewer-remote/remote-management/mobile-device-management/mobile-device-management-devices/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Denmark"> </div><span class="cmp-region__link-label">Denmark - English</span> </a></li> <li class="cmp-region__country" data-liid="986b008f9bd4c7239bc8de0951ac4c223b4e4327a593504eb85219e13df47ed8" data-lc="de" data-cc="DE"><a class="cmp-region__link" href="/de/global/support/knowledge-base/teamviewer-remote/remote-management/mobile-device-management/mobile-device-management-devices/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Germany"> </div><span class="cmp-region__link-label">Deutschland - Deutsch</span> </a></li> <li class="cmp-region__country" data-liid="f6eb1cf371e012aa2fbda359b20fafcc4dde7991488d4d4918b0c95a3056db12" data-lc="es" data-cc="ES"><a class="cmp-region__link" href="/es/global/support/knowledge-base/teamviewer-remote/remote-management/mobile-device-management/mobile-device-management-devices/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Spain"> </div><span class="cmp-region__link-label">España - Español</span> </a></li> <li class="cmp-region__country" data-liid="aee9e4abb7a5aa90c70f8ebc1d408e919da658cdbd7629079612a6d8820a717d" data-lc="en" data-cc="EE"><a class="cmp-region__link" href="/en/global/support/knowledge-base/teamviewer-remote/remote-management/mobile-device-management/mobile-device-management-devices/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Estonia"> </div><span class="cmp-region__link-label">Estonia - English</span> </a></li> <li class="cmp-region__country" data-liid="0cdd32dd468900e7140ede04a9bb9d8acaa9aeae78036e96b734bd9724416773" data-lc="en" data-cc="FI"><a class="cmp-region__link" href="/en/global/support/knowledge-base/teamviewer-remote/remote-management/mobile-device-management/mobile-device-management-devices/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Finland"> </div><span class="cmp-region__link-label">Finland - English</span> </a></li> <li class="cmp-region__country" data-liid="5b70ec0fc00204fd15298af4d34e80803fdf93f14453fa1d52d9d8265d9322da" data-lc="fr" data-cc="FR"><a class="cmp-region__link" href="/fr/global/support/knowledge-base/teamviewer-remote/remote-management/mobile-device-management/mobile-device-management-devices/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_France"> </div><span class="cmp-region__link-label">France - Français</span> </a></li> <li class="cmp-region__country" data-liid="1df75c9172c1f6d033f1257bddc5007781e4166f104c6f2016ad8021a5b6a9f4" data-lc="en" data-cc="GR"><a class="cmp-region__link" href="/en/global/support/knowledge-base/teamviewer-remote/remote-management/mobile-device-management/mobile-device-management-devices/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Greece"> </div><span class="cmp-region__link-label">Greece - English</span> </a></li> <li class="cmp-region__country" data-liid="3b71a86b81325f2c8cbcce1dd9a5ff6bc18866a197860658fe1e434666c335c9" data-lc="en" data-cc="IE"><a class="cmp-region__link" href="/en/global/support/knowledge-base/teamviewer-remote/remote-management/mobile-device-management/mobile-device-management-devices/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Ireland"> </div><span class="cmp-region__link-label">Ireland - English</span> </a></li> <li class="cmp-region__country" data-liid="5169083f7c48cdbd39da2869f899ce9287957125073852f9fb5843ae5622e6a7" data-lc="it" data-cc="IT"><a class="cmp-region__link" href="/it/global/support/knowledge-base/teamviewer-remote/remote-management/mobile-device-management/mobile-device-management-devices/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Italy"> </div><span class="cmp-region__link-label">Italia - Italiano</span> </a></li> <li class="cmp-region__country" data-liid="b49163aa5c3540172b05264e504c41fcf3bada49e3804f24748fa5c1b8d69d38" data-lc="en" data-cc="LV"><a class="cmp-region__link" href="/en/global/support/knowledge-base/teamviewer-remote/remote-management/mobile-device-management/mobile-device-management-devices/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Latvia"> </div><span class="cmp-region__link-label">Latvia - English</span> </a></li> <li class="cmp-region__country" data-liid="b2dcd4184633cf7b1f00a94a998b85646e5b9142fdb9eac211d58972f0d2f589" data-lc="de" data-cc="LI"><a class="cmp-region__link" href="/de/global/support/knowledge-base/teamviewer-remote/remote-management/mobile-device-management/mobile-device-management-devices/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Liechtenstein"> </div><span class="cmp-region__link-label">Liechtenstein - Deutsch</span> </a></li> <li class="cmp-region__country" data-liid="d5f3a66491c250031560ac8a19cab4bc59b54b7d8d35091915fff3322b5226e4" data-lc="fr" data-cc="LI"><a class="cmp-region__link" href="/fr/global/support/knowledge-base/teamviewer-remote/remote-management/mobile-device-management/mobile-device-management-devices/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Liechtenstein"> </div><span class="cmp-region__link-label">Liechtenstein - Français</span> </a></li> <li class="cmp-region__country" data-liid="4b465fd2781bb5a519ade5c6cbac44331adf5977a67dc39efcdbe7af7967ba90" data-lc="it" data-cc="LI"><a class="cmp-region__link" href="/it/global/support/knowledge-base/teamviewer-remote/remote-management/mobile-device-management/mobile-device-management-devices/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Liechtenstein"> </div><span class="cmp-region__link-label">Liechtenstein - Italiano</span> </a></li> <li class="cmp-region__country" data-liid="069516453f8b6add397cac11bb5e5bf9a1ab2b0a9e24957a154c8bcd648638de" data-lc="en" data-cc="LT"><a class="cmp-region__link" href="/en/global/support/knowledge-base/teamviewer-remote/remote-management/mobile-device-management/mobile-device-management-devices/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Lithuania"> </div><span class="cmp-region__link-label">Lithuania - English</span> </a></li> <li class="cmp-region__country" data-liid="857088074e78d930fad856a6e3def9486d997c95d1d3538011065922611ce631" data-lc="fr" data-cc="LU"><a class="cmp-region__link" href="/fr/global/support/knowledge-base/teamviewer-remote/remote-management/mobile-device-management/mobile-device-management-devices/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Luxembourg"> </div><span class="cmp-region__link-label">Luxembourg - Français</span> </a></li> <li class="cmp-region__country" data-liid="3d644bdc38e896829c75b2cda847a7c9a3e507775f8ff5c15afb484ce6abd719" data-lc="hu" data-cc="HU"><a class="cmp-region__link" href="/hu/global/support/knowledge-base/teamviewer-remote/remote-management/mobile-device-management/mobile-device-management-devices/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Hungary"> </div><span class="cmp-region__link-label">Magyarország - Magyar</span> </a></li> <li class="cmp-region__country" data-liid="7e77a3564c7a05b74975ef15714e93c432bfdf706d703fcb18a18ef83899aced" data-lc="en" data-cc="MT"><a class="cmp-region__link" href="/en/global/support/knowledge-base/teamviewer-remote/remote-management/mobile-device-management/mobile-device-management-devices/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Malta"> </div><span class="cmp-region__link-label">Malta - English</span> </a></li> <li class="cmp-region__country" data-liid="12a0b5a3ba090ef44801f545200cdfdd58a9b9030490281bf7d84d8d0f3119d7" data-lc="nl" data-cc="NL"><a class="cmp-region__link" href="/nl/global/support/knowledge-base/teamviewer-remote/remote-management/mobile-device-management/mobile-device-management-devices/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_the_Netherlands"> </div><span class="cmp-region__link-label">Nederland - Nederlands</span> </a></li> <li class="cmp-region__country" data-liid="80a3e0ac292fd4ae2b5fe77a46d39227b7ba41a54eaf8f052b6e69425d4c7a65" data-lc="en" data-cc="NO"><a class="cmp-region__link" href="/en/global/support/knowledge-base/teamviewer-remote/remote-management/mobile-device-management/mobile-device-management-devices/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/norway"> </div><span class="cmp-region__link-label">Norway - English</span> </a></li> <li class="cmp-region__country" data-liid="5e84725ad8df17c682dc6fe871c1c56f588eb2e25ffe427e1d643f4250088eec" data-lc="de" data-cc="AT"><a class="cmp-region__link" href="/de/global/support/knowledge-base/teamviewer-remote/remote-management/mobile-device-management/mobile-device-management-devices/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Austria"> </div><span class="cmp-region__link-label">Österreich - Deutsch</span> </a></li> <li class="cmp-region__country" data-liid="b0d4daf3541cd05358974bfeceb9e6b7c864c95b4c6950b57579b45857215072" data-lc="pl" data-cc="PL"><a class="cmp-region__link" href="/pl/global/support/knowledge-base/teamviewer-remote/remote-management/mobile-device-management/mobile-device-management-devices/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Poland"> </div><span class="cmp-region__link-label">Polska - Polski</span> </a></li> <li class="cmp-region__country" data-liid="2542c0f88a82f0f5df3f0bb934113db658d4c8dad77e9d2c9fd516cbda2dea4f" data-lc="pt" data-cc="PT"><a class="cmp-region__link" href="/pt/global/support/knowledge-base/teamviewer-remote/remote-management/mobile-device-management/mobile-device-management-devices/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Portugal"> </div><span class="cmp-region__link-label">Portugal - Português</span> </a></li> <li class="cmp-region__country" data-liid="6fb07fb7372920b1942cdf477eb4e48731d038da50c8eeb73a9d15f118b30527" data-lc="en" data-cc="RO"><a class="cmp-region__link" href="/en/global/support/knowledge-base/teamviewer-remote/remote-management/mobile-device-management/mobile-device-management-devices/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Romania"> </div><span class="cmp-region__link-label">Romania - English</span> </a></li> <li class="cmp-region__country" data-liid="44700be1c6e750376631fb199f447cdff5c09f9e3f6ece96fb70ae749fc27c87" data-lc="de" data-cc="CH"><a class="cmp-region__link" href="/de/global/support/knowledge-base/teamviewer-remote/remote-management/mobile-device-management/mobile-device-management-devices/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Switzerland"> </div><span class="cmp-region__link-label">Schweiz - Deutsch</span> </a></li> <li class="cmp-region__country" data-liid="7deb2aec9696725367a91af96834fb2db1c7090337f9efd6e986faaa935ef7c6" data-lc="fr" data-cc="CH"><a class="cmp-region__link" href="/fr/global/support/knowledge-base/teamviewer-remote/remote-management/mobile-device-management/mobile-device-management-devices/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Switzerland"> </div><span class="cmp-region__link-label">Suisse - Français</span> </a></li> <li class="cmp-region__country" data-liid="e012f6d673daf366b29d9695e191a7f00de2e32203f5343f4da61a9bc38de525" data-lc="it" data-cc="CH"><a class="cmp-region__link" href="/it/global/support/knowledge-base/teamviewer-remote/remote-management/mobile-device-management/mobile-device-management-devices/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Switzerland"> </div><span class="cmp-region__link-label">Svizzera - Italiano</span> </a></li> <li class="cmp-region__country" data-liid="c0d05437e4de7959759fb84e529e9b32b31bb34538fbd5d90c72ce268b84a98b" data-lc="en" data-cc="SK"><a class="cmp-region__link" 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