CINXE.COM

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id="block-vcf-page-title" data-block-plugin-id="page_title_block" class="block block-core block-page-title-block"> <h1 class="uswds-page-title page-title">Cómo Presentar un Reclamo</h1> </div> <div id="block-vcf-content" data-block-plugin-id="system_main_block" class="block block-system block-system-main-block"> <article about="/how-file-claim/spanish"> <div> <div class="layout layout--onecol"> <div class="layout__region layout__region--content"> <div data-block-plugin-id="inline_block:text" data-inline-block-uuid="39771c50-4b85-4919-ae53-6c86c339c264" class="block block-layout-builder block-inline-blocktext"> <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>Para ser considerado para compensación, usted debe presentar un reclamo. Por ley, el VCF únicamente puede compensar por pérdidas a causa a su condición elegible y relacionada a los eventos del 11 de septiembre del 2001. En adición, la ley requiere que la magistrada especial, en cada caso, tomar en consideración el daño a cada reclamante, los hechos de cada reclamo, y circunstancias de ese reclamante.</p><p>Por favor note, que usted no necesita de un abogado para presentar un reclamo. Usted puede consultar con abogados y llegar a su propia conclusión si desea contratar a uno. </p><p>Para ser eligible para compensación, usted debe cumplir con estos requisitos:</p><ol><li><strong>Registrarse – </strong>Registrarse con el VCF dentro de la fecha límite aplicable a las circunstancias individuales y presentar su reclamo antes del 1 de octubre de 2090.<br /><br />Para saber más sobre las fechas límites de <a href="/policy/eligibility-criteria-and-deadlines#toc-the-registration-deadline-">registro</a>.<br /> </li><li><strong>Demandas</strong>– Las demandas tienen que estar desestimadas, retiradas, acordadas bajo su fecha límite apropiada.<br /><br />Para saber más de las <a href="/policy/eligibility-criteria-and-deadlines#toc-1-3-9-11-related-lawsuits-">demandas relacionadas al 11/9</a>.<br /> </li><li><strong>Condición</strong> – Demostrar que tienes una lesión física relacionas al 11/9 o una condición certificada para tratamiento por el Programa de Salud del WTC, o en ocasiones limitadas en donde la condición física ha sido tratada por médico privado y ha sido verificado por el proceso interno del VCF de <a href="/private-physician-process">Proceso de Médico Privado</a>. Usted debe presentar su reclamo <em>después</em> de que el Programa de Salud lo haya certificado con su condición física.<br /><br />Para saber más sobre las <a href="/policy/eligibility-criteria-and-deadlines#toc-1-4-eligible-conditions-wtc-related-physical-health-conditions-">condiciones elegibles</a>.<br /> </li><li><strong>Presencia </strong>– Tienes que demostrar que estuvo presente en uno de los lugares atacados, dentro de la <a href="/nyc-map-exposure-zone">Zona de Exposición de Nueva York </a>, o a lo largo de las rutas de remoción de escombros en algún punto dentro del del periodo del 11 de septiembre de 2001, hasta el 30 de mayo de 2002. <strong>Nota</strong>: Las rutas de remoción de escombros aplica a los individuos quienes trabajaron en moverlo, o manejando camiones que contenían escombros, trabajaron en brigadas de transportación o en el vertedero de Fresh Kills.<br /><br />Para saber más sobre <a href="/how-prove-presence/Spanish">¿Cómo probar presencia?</a>.<br /> </li><li><strong>Compensado en VCF1 </strong>– Si usted recibió una compensación del Fondo original del 11/9 que operó del 2001-2004 (“VCF1”), usted debe demostrar que esa condición física ha empeorado significativamente, o que tiene una lesión física nueva o una condición que usted no padecía al momento de presentar su reclamo del VCF1 o que no era compensable en ese momento; y que usted no ha sido completamente compensados por sus pérdidas.<br /><br />Para saber más de <a href="/policy/eligibility-criteria-and-deadlines#toc-1-11-vcf-1-claims-">reclamos de VCF 1</a> haga clic.<br /> </li><li><strong>Representante Personal </strong>– Si usted está presentando un reclamo a nombre de una víctima (ejemplo, como representante personal de persona fallecida, o como custodio legal por un adulto incapacitado), usted debe demostrar su autoridad legal para ello.<br /><br />Para saber mas de <a href="/policy/eligibility-criteria-and-deadlines#toc-1-13-claims-filed-on-a-victim-s-behalf-">presentar reclamo por la víctima</a>. </li></ol><p><strong>¿<u>Cómo presentar un reclamo?</u></strong></p><p>Vaya a <a href="https://www.claims.vcf.gov/Account/Login">https://www.claims.vcf.gov/Account/Login</a> para accesar su cuenta en línea. Una vez ya en el sistema, seleccione “Existing Registrations and Claims.” Identifique su número de reclamo y seleccione “Begin Eligibility.”</p><p>Usted tendrá que contestar una serie de preguntas para dejarnos saber si es eligible y que tipo de compensación usted está buscando. También tendrá que presentar documentos adicionales según su circunstancia. </p><p><strong>Recursos Adicionales</strong></p><ul><li>Repase la página de los <a href="/formsandresources">Formularios y Recursos</a> para guía e información adicional.</li><li>Repase nuestras <a href="/faqs/spanish">Preguntas Frecuentes</a>.</li><li>Para ayuda navegando el sistema en línea, vea nuestra <a href="/cms">Guías y Recursos del Sistema de Manejo de Reclamos</a>.</li></ul><p><strong>¿Preguntas?</strong></p><p>Los representantes de la Línea de Ayuda del VCF están disponible para ayudarle con preguntas sobre presentar un reclamo y también asistirle en como navegar el sistema de reclamo en línea. </p><p>Si usted está representado por abogado, contacte a la firma de abogados si tiene alguna pregunta. </p><p><strong>Línea de Ayuda del VCF </strong>– Lunes a Viernes, 8:30am-5:00pm, excepto por los días feriados federales.</p><ul><li>Número Gratuito: <strong>1-855-885-1555 </strong></li><li>Discapicidad Auditiva: 1-855-885-1558 </li><li>Fuera de Estados Unidos: 1-202-514-1100 </li></ul></div> </div> </div> </div> <div class="layout layout--layout-twocol-blue"> <div class="layout__region layout__region--content"> <div data-block-plugin-id="inline_block:text" data-inline-block-uuid="6442c241-f52a-4af6-8d49-3b3e7cb41b32" class="block block-layout-builder block-inline-blocktext"> <h2>Enlaces</h2> <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><ul><li>Guía paso-a-paso de <a href="/sites/vcf/files/resources/VCFRegisterInfo.pdf">cómo crear una cuenta online y registrarse</a> con el VCF</li> <li><a href="https://www.claims.vcf.gov/">Acceso al sistema en línea</a> para crear una cuenta nueva o <a href="https://www.claims.vcf.gov/account/login">Acceso</a> a su cuenta existente. </li> <li><a href="/getting-started">Primeros pasos</a> es una guía de paso-a-paso de como accesar su reclamo una vez ya este registrado pero no tiene acceso todavía a su reclamo en línea</li> <li>Información importante de <a href="/deadlines/spanish">las fechas íimites para registro y presentar un reclamo</a> </li> </ul></div> </div> <div data-block-plugin-id="inline_block:text" data-inline-block-uuid="881034ba-68af-46a2-93a4-b6842196c5a0" class="block block-layout-builder block-inline-blocktext"> <h2>Sistema de Manejo de Reclamos en Línea</h2> <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><ul><li>Sistema de Manejo de Reclamos en Línea<a href="/pdf/VCFOnlineSystemUsePolicy.pdf"> Política de Uso Aceptable</a></li> <li>Sistema de Manejo de Reclamos en Línea <a href="/cms">Guías y Recursos</a> </li> </ul></div> </div> </div> </div> </div> </article> </div> </div> </div> </div> </div> </main> <footer class="usa-footer usa-footer--big" role="contentinfo"> <div class="grid-container usa-footer__return-to-top"> <a href="#">Return to top</a> </div> <div class="usa-footer__primary-section"> <div class="grid-container"> <div class="grid-row grid-gap-4"> <div class="mobile-md:grid-col-12 mobile-lg:grid-col-6 desktop:grid-col-5"> <section class="margin-bottom-3"> <div class="region region-footer-first-col"> <div id="block-footertelephone" data-block-plugin-id="block_content:92208839-46fb-4ded-b918-39421287e016" class="block block-block-content block-block-content92208839-46fb-4ded-b918-39421287e016"> <h2 class="block-label">September 11th Victim Compensation Fund</h2> <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><div alt="phone-icon" data-entity-type="media" data-entity-uuid="25eb1fc0-6fe1-4fa0-945f-5a3440ca9a2f" data-langcode="en" title="phone" class="align-left embedded-entity"> <img loading="lazy" src="/sites/vcf/files/images/2020-02/phone.png" alt="phone-icon" title="phone" typeof="foaf:Image" /></div> <p> VCF Helpline <a href="tel:18558851555">1-855-885-1555</a></p> <p> </p> <p><strong>Mailing Address:</strong></p> <p>September 11th Victim Compensation Fund</p> <p>P.O. 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