Employee Experience (EX) Management Software

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Discover how to optimize and deliver employee experiences at scale to grow your people and bottom line."> <div id="mutiny-banner-parent"></div>   <div id="content" class="site-content en">  <div>  <link rel="preload" as="style" href="https://www.qualtrics.com/m/assets/dist/css/main-nav-2024-02.css"> <link rel="stylesheet" href="https://www.qualtrics.com/m/assets/dist/css/main-nav-2024-02.css"> <qx-nav class="qx-nav bg-white" data-gacontainer="garegion" data-gatext="header"> <template class="menu-card-template"> <a class="menu-card" href="#"> <slot name="title"></slot> <slot></slot> </a> </template> <a href="/" style="display: block; padding: 0;"> <img src="https://www.qualtrics.com/m/qualtrics-xm-long.svg" alt="Qualtrics Home page" style="display: block;" width="112" height="32" /> </a> <button class="hamburger" type="button" aria-label="toggle menu" aria-expanded="false" aria-controls="qx-menu"> <div class="inner"> <span class="bar"></span> <span class="bar"></span> <span 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</li> <li class="menu-item" > <a class="language-link q-language-nav" href="/th/" hreflang="th-TH" data-lang="th" data-gatext="TH">ไทย</a> </li> </ul> </li> <li class="menu-item" > <a class="menu-link level-0" href="/login/" data-gatext="login"> LOGIN </a> </li> <li class="menu-item" > <a class="menu-link level-0" href="/support/" data-gatext="support"> SUPPORT </a> </li> <li class="menu-item" > <button class="demo-button" data-toggle="modal" data-target="#marketo-iframe-modal" data-action="Request Demo" data-details="Header" data-gatext="request demo" > REQUEST DEMO </button> </li> </ul></qx-nav> <script src="https://www.qualtrics.com/m/assets/dist/js/modules/main-navigation-2024-07.js" defer></script> <span id="keyboard-bypass-target"></span>   <link rel="preload" as="image" href="" /> <section class="jumbotron jumbotron-fluid text-black pt-4 pb-7 bg-gray-light " data-gacontainer="gasection" data-gatext="hero" style="background-image:url('');"> <div class="container"> <div class="row"> <div class="col-lg-7 pb-5"> <div class="mb-6"> <nav class="d-none" aria-label="Breadcrumb"> <div > <ol class="p-0"> <li class="breadcrumb-link d-inline"> <a href="https://www.qualtrics.com/employee-experience/" aria-current="page"> EX Professionals</a> <span class="px-2 d-none"></span> </li> </ol> </div> </nav> </div> <h1 class="headline-eyebrow">Employee experience software</h1> <h2 class="headline">Accelerate business value through people-first experiences</h2> <p>When your people thrive, so does your business. With Qualtrics XM, you can accelerate how you create, optimize and deliver employee experiences at scale to grow your team members and bottom line.</p>   <div class="mb-5" style="height: .01px;"></div> <p class="d-flex"><button class="btn btn-primary mr-2" data-toggle="modal" data-target="#marketo-embedded-modal" data-action="Request Demo" data-details="Section" >Request Demo</button></p> </div> <div class="col-lg-5 pt-3 pt-lg-7 d-flex justify-content-center align-items-center"> <img class="img-fluid" src="https://www.qualtrics.com/m/assets/wp-content/uploads/2024/02/accelerate-en.webp" alt="" > </div> </div> </div> </section><section class="bg-white text-black black background-image pt-7 pb-7 " > <div class="container position-relative"> <div class="row mb-5 "> <div class="col-lg-12 offset-lg-0 mb-0 " > <h2 class="headline-small text-center">Today's reality - sound familiar?</h2> <hr class="hr-short hr-thick bg-gradient-135deg mx-auto"> </div> </div><div class="row mb-0 "> <div class="col-lg-4 offset-lg-0 mb-5 " > <h3 class="feature-module text-center">Constrained budgets, increasing priorities</h3> </div> <div class="col-lg-4 offset-lg-0 mb-5 " > <h3 class="feature-module text-center">C-Suite expect demonstrable ROI from EX programs</h3> </div> <div class="col-lg-4 offset-lg-0 mb-5 " > <h3 class="feature-module text-center">Employee-led feedback that spans multiple channels</h3> </div> </div><div class="row mb-0 "> <div class="col-lg-4 offset-lg-0 mb-5 " > <h3 class="feature-module text-center">Employees expect proactive not reactive EX</h3> </div> <div class="col-lg-4 offset-lg-0 mb-5 " > <h3 class="feature-module text-center">Need for unprecedented agility to navigate change and stay ahead</h3> </div> <div class="col-lg-4 offset-lg-0 mb-5 " > <h3 class="feature-module text-center">New level of intelligence radically transforms employer-employee relationship</h3> </div> </div> </div> </section><section class="bg-ex text-white white background-image pt-7 pb-7 " > <div class="container position-relative"> <div class="row mb-0 mx-lg-n5"> <div class="col-lg-6 offset-lg-0 mb-6 px-lg-5" > <h2 class="headline-light text-left">How a truly effective employee experience program can lead to a new level of growth</h2> </div> <div class="col-lg-6 offset-lg-0 mb-0 px-lg-5" > <div class="default-style-wrapper"><ol> <li>Enhance point-in-time, solicited feedback with real-time, multi-channel passive listening</li> <li>Proactively identify and solve problems that affect the bottom line with advanced employee experience analytics</li> <li>Activate the frontline to drive action at scale through automated actions, seamlessly integrated with the tools you already use</li> <li>Leverage a combination of human and artificial intelligence to make strategic, data-driven decisions. No more gut feel.</li> </ol> </div> </div> </div> </div> </section><section class="bg-white text-black black background-image pt-7 pb-7 " > <div class="container position-relative"> <div class="row mb-0 mx-lg-n5"> <div class="col-lg-6 offset-lg-0 mb-0 px-lg-5" > <h2 class="headline-small text-left">Stay on top of employee needs, no matter <br class=”d-block d-md-none”>what changes</h2><div class="mb-4" style="height: 0.01px;"></div><div class="default-style-wrapper"><p>Employee experience refers to the overall journey an employee has within an organization, encompassing every interaction and touchpoint. Taking care of your people involves creating a positive work environment, providing support, recognizing and valuing their contributions, and fostering growth opportunities. The benefits include improved employee satisfaction, productivity, and retention. Qualtrics People Teams helps streamline and automate HR processes, enables feedback channels, and enhances communication to enhance the overall employee experience.</p> </div><div class="mb-4" style="height: 0.01px;"></div> <a class="btn btn-black btn-arrow " href="/people/" >Learn more</a> </div> <div class="col-lg-6 offset-lg-0 mb-0 px-lg-5" > <img class="d-none d-md-block mx-auto lazy mw-100 h-auto" data-src="https://www.qualtrics.com/m/assets/wp-content/uploads/2024/02/changes-evolve-en.webp" alt="Dinosaur bones" width="1400" height="1100" style="width: 90%" > </div> </div> </div> </section><section class="bg-white text-black black background-image pt-7 pb-7 " > <div class="container position-relative"> <div class="row mb-0 mx-lg-n5"> <div class="col-lg-6 offset-lg-0 mb-0 px-lg-5" > <img class="d-none d-md-block mx-auto lazy mw-100 h-auto" data-src="https://www.qualtrics.com/m/assets/wp-content/uploads/2024/02/predictive-insights-en.webp" alt="tbd" width="1400" height="1100" style="width: 90%" > </div> <div class="col-lg-6 offset-lg-0 mb-0 px-lg-5" > <h2 class="headline-small text-left">Say goodbye to guesswork with predictive <br class=”d-block d-md-none”>employee insights</h2><div class="mb-4" style="height: 0.01px;"></div><div class="default-style-wrapper"><p>Predictive employee analytics is the use of data analysis to make informed forecasts about employees’ behavior, performance, and future actions. Benefits for businesses include improved hiring decisions, identifying retention risks, optimizing workforce planning, and enhancing employee engagement. Qualtrics People Analytics helps collect, analyze, and interpret employee data to provide valuable insights and predictions, enabling companies to make data-driven decisions and design more effective strategies for managing their workforce.</p> </div><div class="mb-4" style="height: 0.01px;"></div> <a class="btn btn-black btn-arrow " href="/people/analytics/" >Learn more</a> </div> </div> </div> </section><section class="bg-white text-black black background-image pt-7 pb-7 " > <div class="container position-relative"> <div class="row mb-0 mx-lg-n5"> <div class="col-lg-6 offset-lg-0 mb-0 px-lg-5" > <h2 class="headline-small text-left">Activate your frontline to drive results at scale</h2><div class="mb-4" style="height: 0.01px;"></div><div class="default-style-wrapper"><p>Frontline employees are the staff who directly interact with customers or provide essential services in a business, such as salespeople or customer service representatives. Engaged and activated frontline employees are crucial as they influence customer experience, satisfaction, and loyalty. Qualtrics CrossXM can help by providing insights, real-time feedback, and personalized training that enhance both customer and employee experiences, leading to improved business outcomes.</p> </div><div class="mb-4" style="height: 0.01px;"></div> <a class="btn btn-black btn-arrow " href="/cross-xm/" >Learn more</a> </div> <div class="col-lg-6 offset-lg-0 mb-0 px-lg-5" > <img class="d-none d-md-block mx-auto lazy mw-100 h-auto" data-src="https://www.qualtrics.com/m/assets/wp-content/uploads/2024/02/activate-en.webp" alt="Taking action" width="1400" height="1100" style="width: 90%" > </div> </div> </div> </section><section class="py-7 bg-black text-white" data-gacontainer="gasection" data-gatext="cta"> <div class="container d-flex flex-column align-items-center"> <h2 class="headline-small text-center mb-4">See how much bad employee experiences <br class=”d-block d-md-none”>are costing your business</h2> <p class="d-flex"><a class="btn btn-white mr-2" href="/calculators/value-at-risk-calculator/?utm_lp=employee-experience" >Calculate Your Risk</a></p> </div> </section><section class="bg-white text-black black background-image pt-7 pb-7 " > <div class="container position-relative"> <div class="row mb-0 "> <div class="col-lg-12 offset-lg-0 mb-5 " > <h2 class="headline-small text-center">EX product capabilities</h2> <hr class="hr-short hr-thick bg-gradient-135deg mx-auto"> </div> </div><div class="row mb-0 "> <div class="col-lg-4 offset-lg-0 mb-4 " > <svg class="icon icon-size-6 d-block mx-auto icon-ex" > <use href="https://www.qualtrics.com/m/assets/dist/svg/display/people.svg#solid"></use> </svg><div class="mb-2" style="height: 0.01px;"></div><div class="default-style-wrapper"><p style="text-align: center;"><b>Employee Engagement<br /> </b>The market-leading solution to <br class="”d-block" />transform employee engagement.</p> </div><div class="mb-2" style="height: 0.01px;"></div> <div class="d-flex justify-content-center"> <a class="btn btn-black btn-arrow " href="/people/engage/employee-engagement/" >Learn more</a> </div> </div> <div class="col-lg-4 offset-lg-0 mb-4 " > <svg class="icon icon-size-6 d-block mx-auto icon-ex" > <use href="https://www.qualtrics.com/m/assets/dist/svg/display/employee-pulse.svg#solid"></use> </svg><div class="mb-2" style="height: 0.01px;"></div><div class="default-style-wrapper"><p style="text-align: center;"><b>Pulse Surveys<br /> </b>Unlock workforce insights that <br class="”d-block" />supercharge your organization.</p> </div><div class="mb-2" style="height: 0.01px;"></div> <div class="d-flex justify-content-center"> <a class="btn btn-black btn-arrow " href="/people/engage/pulse-surveys/" >Learn more</a> </div> </div> <div class="col-lg-4 offset-lg-0 mb-4 " > <svg class="icon icon-size-6 d-block mx-auto icon-ex" > <use href="https://www.qualtrics.com/m/assets/dist/svg/display/organization.svg#solid"></use> </svg><div class="mb-2" style="height: 0.01px;"></div><div class="default-style-wrapper"><p style="text-align: center;"><b>Employee Onboarding<br /> </b>Perfect the employee onboarding experience <br class="”d-block" />for new hires.</p> </div><div class="mb-2" style="height: 0.01px;"></div> <div class="d-flex justify-content-center"> <a class="btn btn-black btn-arrow " href="/people/lifecycle/" >Learn more</a> </div> </div> </div><div class="row mb-0 "> <div class="col-lg-4 offset-lg-0 mb-4 " > <svg class="icon icon-size-6 d-block mx-auto icon-ex" > <use href="https://www.qualtrics.com/m/assets/dist/svg/display/share.svg#solid"></use> </svg><div class="mb-2" style="height: 0.01px;"></div><div class="default-style-wrapper"><p style="text-align: center;"><b>Exit Interviews<br /> </b>Retain your top performers with insights <br class="”d-block" />about employee attrition.</p> </div><div class="mb-2" style="height: 0.01px;"></div> <div class="d-flex justify-content-center"> <a class="btn btn-black btn-arrow " href="/employee-experience/exit-interviews/" >Learn more</a> </div> </div> <div class="col-lg-4 offset-lg-0 mb-4 " > <svg class="icon icon-size-6 d-block mx-auto icon-ex" > <use href="https://www.qualtrics.com/m/assets/dist/svg/display/arrows-looped.svg#solid"></use> </svg><div class="mb-2" style="height: 0.01px;"></div><div class="default-style-wrapper"><p style="text-align: center;"><b>360 Feedback<br /> </b>Develop your people at every level to <br class="”d-block" />power growth and innovation.</p> </div><div class="mb-2" style="height: 0.01px;"></div> <div class="d-flex justify-content-center"> <a class="btn btn-black btn-arrow " href="/people/360-degree-feedback/" >Learn more</a> </div> </div> <div class="col-lg-4 offset-lg-0 mb-4 " > <svg class="icon icon-size-6 d-block mx-auto icon-ex" > <use href="https://www.qualtrics.com/m/assets/dist/svg/display/page-person.svg#solid"></use> </svg><div class="mb-2" style="height: 0.01px;"></div><div class="default-style-wrapper"><p style="text-align: center;"><b>Candidate Experience<br /> </b>Make candidate experience your <br class="”d-block" />competitive advantage.</p> </div><div class="mb-2" style="height: 0.01px;"></div> <div class="d-flex justify-content-center"> <a class="btn btn-black btn-arrow " href="/people/lifecycle/candidate-experience/" >Learn more</a> </div> </div> </div><div class="row mb-0 "> <div class="col-lg-4 offset-lg-0 mb-4 " > <svg class="icon icon-size-6 d-block mx-auto icon-ex" > <use href="https://www.qualtrics.com/m/assets/dist/svg/display/person-speech-bubble.svg#solid"></use> </svg><div class="mb-2" style="height: 0.01px;"></div><div class="default-style-wrapper"><p style="text-align: center;"><b>Employee Listening<br /> </b>Know exactly what your people need <br class="”d-block" />(even if they don’t tell you).</p> </div><div class="mb-2" style="height: 0.01px;"></div> <div class="d-flex justify-content-center"> <a class="btn btn-black btn-arrow " href="/discover/employee-xm/" >Learn more</a> </div> </div> <div class="col-lg-4 offset-lg-0 mb-4 " > <svg class="icon icon-size-6 d-block mx-auto icon-ex" > <use href="https://www.qualtrics.com/m/assets/dist/svg/display/diversity.svg#solid"></use> </svg><div class="mb-2" style="height: 0.01px;"></div><div class="default-style-wrapper"><p style="text-align: center;"><b>DEI<br /> </b>Design a more diverse, equitable, <br class="”d-block" />and inclusive organization.</p> </div><div class="mb-2" style="height: 0.01px;"></div> <div class="d-flex justify-content-center"> <a class="btn btn-black btn-arrow " href="/employee-experience/diversity-inclusion/" >Learn more</a> </div> </div> <div class="col-lg-4 offset-lg-0 mb-4 " > <svg class="icon icon-size-6 d-block mx-auto icon-ex" > <use href="https://www.qualtrics.com/m/assets/dist/svg/display/chart-line.svg#solid"></use> </svg><div class="mb-2" style="height: 0.01px;"></div><div class="default-style-wrapper"><p style="text-align: center;"><b>People Analytics<br /> </b>Connect the dots across the <br class="”d-block" />full employee journey.</p> </div><div class="mb-2" style="height: 0.01px;"></div> <div class="d-flex justify-content-center"> <a class="btn btn-black btn-arrow " href="/people/analytics/" >Learn more</a> </div> </div> </div> </div> </section><section class="bg-gray-light text-black black background-image pt-0 pb-0 " > <div class="container position-relative"> <div class="row mb-0 mx-lg-n5"> <div class="col-lg-8 offset-lg-0 mb-0 px-lg-5" > <div class="mb-4" style="height: 0.01px;"></div><h2 class="headline-small text-center">Qualtrics connects seamlessly with the tools you already use</h2><div class="default-style-wrapper"><p style="text-align: center;">Save time and break down silos by integrating into the systems you already use including Slack, Jira, SAP, Salesforce, Marketo and more.</p> </div><div class="mb-3" style="height: 0.01px;"></div> <div class="d-flex justify-content-center"> <a class="btn btn-black btn-arrow " href="/marketplace/integrations/" >Learn More</a> </div><div class="mb-3" style="height: 0.01px;"></div> </div> <div class="col-lg-4 offset-lg-0 mb-0 px-lg-5" > <img class="d-none d-block mx-auto lazy mw-100 h-auto" data-src="https://www.qualtrics.com/m/assets/wp-content/uploads/2024/02/ex-integrations-en.webp" alt="EX integrations" width="1400" height="1100" style="width: 100%" > </div> </div> </div> </section><section class="bg-white text-black black background-image pt-7 pb-7 " > <div class="container position-relative"> <div class="row mb-5 "> <div class="col-lg-12 offset-lg-0 mb-0 " > <h2 class="headline-small text-center">Why organizations choose Qualtrics for EX</h2> <hr class="hr-short hr-thick bg-gradient-135deg mx-auto"> </div> </div><div class="row mb-0 "> <div class="col-lg-3 offset-lg-0 mb-3 " > <div class="default-style-wrapper"><p><strong>OMNI_CHANNEL</strong></p> <ul> <li>Holistic, practical approach to EX foundations</li> <li>Access employee insights from every channel to go beyond surveys</li> </ul> </div> </div> <div class="col-lg-3 offset-lg-0 mb-3 " > <div class="default-style-wrapper"><p><strong>FLEXIBLE</strong></p> <ul> <li>Out-of-the-box and adaptable solutions supports the spectrum of requirements</li> <li>Light-touch to high-touch services and guidance</li> </ul> </div> </div> <div class="col-lg-3 offset-lg-0 mb-3 " > <div class="default-style-wrapper"><p><strong>ACTIONABLE</strong></p> <ul> <li>Personalized insights and action planning tools empower everyone</li> <li>Connect the dots across the full journey to prioritize action and deliver ROI</li> </ul> </div> </div> <div class="col-lg-3 offset-lg-0 mb-0 " > <div class="default-style-wrapper"><p><strong>EXPERTISE</strong></p> <ul> <li>Science-backed solutions for nearly any EX program</li> <li>Extensive partner ecosystem by region, industry or use case</li> </ul> </div> </div> </div> </div> </section><section class="bg-white text-black black background-image pt-7 pb-7 " > <div class="container position-relative"> <div class="row mb-0 "> <div class="col-lg-12 offset-lg-0 mb-4 " > <h2 class="headline-small text-center">You're in good company</h2><div class="mb-4" style="height: 0.01px;"></div> <hr class="hr-short hr-thick bg-gradient-135deg mx-auto"> </div> </div><div class="row mb-0 mx-lg-n5"> <div class="col-lg-6 offset-lg-0 mb-0 px-lg-5" > <div class="card-quote p-6 pt-7"> <blockquote class="blockquote">With Qualtrics, we know what our people value most </blockquote> <svg class="icon icon-size-6 mr-auto icon-black" > <use href="https://www.qualtrics.com/m/assets/dist/svg/customer/goldman-sachs-alt.svg#solid"></use> </svg> </div> </div> <div class="col-lg-6 offset-lg-0 mb-0 px-lg-5" > <div class="card-quote p-6 pt-7"> <blockquote class="blockquote">Every employee, from the frontline to the office, has a place here</blockquote> <svg class="icon icon-size-6 mr-auto icon-black" > <use href="https://www.qualtrics.com/m/assets/dist/svg/customer/ups.svg#solid"></use> </svg> </div> </div> </div> </div> </section><section class="py-7 bg-black text-white" data-gacontainer="gasection" data-gatext="cta"> <div class="container d-flex flex-column align-items-center"> <h2 class="headline-small text-center mb-4">See how Qualtrics can take your employee experience <br class=”d-block d-md-none”>to the next level </h2> <p class="d-flex"><button class="btn btn-white mr-2" data-toggle="modal" data-target="#marketo-embedded-modal" data-action="Request Demo" data-details="Section" >Request Demo</button></p> </div> </section><section class="bg-white text-black black background-image pt-7 pb-7 " > <div class="container position-relative"> <div class="row mb-0 "> <div class="col-lg-12 offset-lg-0 mb-0 " > <h2 class="headline-small text-center">Employee experience FAQs</h2><div class="mb-4" style="height: 0.01px;"></div> <hr class="hr-short hr-thick bg-gradient-135deg mx-auto"><div class="mb-4" style="height: 0.01px;"></div><div id="faq" class="accordion"> <button class="btn-reset" data-toggle="collapse" data-target="#faq-1"><strong>What is employee experience?</strong></button> <div id="faq-1" class="collapse" data-parent="#faq"> <p><a href="/experience-management/employee/employee-experience/">Employee experience</a> is a worker’s perception of the organization they work and the interactions they have with it at every stage of the employee journey, from job application through to exit. <br/><br/>Everything from workplace culture, work environment, and work relationships through to supervisors, training sessions, development opportunities and job satisfaction are core parts of the employee experience. <br/><br/>The best organizations focus on building work environments that foster employee well-being, productivity, loyalty, engagement and satisfaction. Good employee experience programs are built with the understanding that satisfied and fulfilled employees are much more likely to provide exceptional service, contribute to the success of the organization, and become staunch advocates — attracting new talent in the process.</p> </div> <button class="btn-reset" data-toggle="collapse" data-target="#faq-2"><strong>Why does employee experience matter?</strong></button> <div id="faq-2" class="collapse" data-parent="#faq"> <p>Delivering great employee experiences is vital because they directly impact organizational success. Every leader understands that satisfied and engaged employees are more productive, motivated, loyal, and collaborative. They provide better customer service, collaborate effectively with colleagues, and contribute innovative ideas.<br/><br/> A positive employee experience also attracts and retains top talent, reducing turnover and recruitment costs, while simultaneously enhancing employer brand reputation and creating a culture of inclusivity and well-being. <br/><br/>Ultimately, prioritizing employee experience leads to improved business outcomes, higher customer satisfaction, and increased profitability.</p> </div> <button class="btn-reset" data-toggle="collapse" data-target="#faq-3"><strong>How can you measure employee experience?</strong></button> <div id="faq-3" class="collapse" data-parent="#faq"> <p>When it comes to measuring the employee experience, there are several methods — the most common of all being surveys.<br/><br/> Employee surveys and feedback tools can be utilized to gather direct input on employee satisfaction, engagement, and perceptions of the workplace environment. Additionally, key performance indicators (KPIs) such as employee turnover rates, absenteeism, productivity levels, and customer satisfaction scores can provide indirect insights into the employee experience.<br/><br/> Qualitative methods, like focus groups or interviews, can delve deeper into understanding employee perspectives, while regular pulse surveys and ongoing feedback mechanisms can also help in monitoring and assessing changes in employee experience over time. You also have continuous listening — a “passive” yet more modern way of capturing feedback across the myriad of channels employees use each day (Slack, email, social media) to understand how people feel moment to moment.</p> </div> <button class="btn-reset" data-toggle="collapse" data-target="#faq-4"><strong>How can you improve employee experience?</strong></button> <div id="faq-4" class="collapse" data-parent="#faq"> <p><a href="/blog/10-ways-to-improve-employee-experience/">Improving employee experience</a> involves several strategies. Creating a positive and inclusive workplace culture, fostering open communication, and promoting employee recognition and appreciation are vital. Offering opportunities for professional growth and development, providing work-life balance, and prioritizing employee well-being are also important. Creating a supportive and empowering leadership style, promoting work flexibility, and encouraging collaboration and teamwork contribute to a positive employee experience. Finally, regular feedback, transparent and fair policies, and involving employees in decision-making processes can also enhance their satisfaction and engagement.</p> </div> <button class="btn-reset" data-toggle="collapse" data-target="#faq-5"><strong>What does employee experience software do?</strong></button> <div id="faq-5" class="collapse" data-parent="#faq"> <p>Employee experience software, also known as employee engagement software or HR software, helps organizations enhance and manage various aspects of the employee experience. This software typically offers features like employee surveys and feedback tools, performance management systems, onboarding and training modules, employee recognition programs, communication platforms, listening tools, and analytics dashboards to track and measure employee engagement and satisfaction. It aids in streamlining HR processes, improving communication, and creating a positive employee experience within the organization.</p> </div> <button class="btn-reset" data-toggle="collapse" data-target="#faq-6"><strong>What’s the difference between employee experience and engagement?</strong></button> <div id="faq-6" class="collapse" data-parent="#faq"> <p>Employee experience refers to the overall journey and perception an employee has throughout their tenure at an organization. It encompasses various aspects, including culture, work environment, and relationships. <a href="/experience-management/employee/employee-engagement/">Employee engagement</a>, on the other hand, specifically focuses on the level of commitment, motivation, and emotional connection an employee has towards their work and the organization. While employee experience encompasses the entire employee journey, employee engagement specifically relates to the employee’s attitude, behavior, and dedication to their job and the organization’s goals. </p> </div> </div> <script type="application/ld+json"> { "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [{ "@type": "Question", "name": "What is employee experience?", "acceptedAnswer": { "@type": "Answer", "text": "Employee experience is a worker’s perception of the organization they work and the interactions they have with it at every stage of the employee journey, from job application through to exit. Everything from workplace culture, work environment, and work relationships through to supervisors, training sessions, development opportunities and job satisfaction are core parts of the employee experience." } },{ "@type": "Question", "name": "Why does employee experience matter?", "acceptedAnswer": { "@type": "Answer", "text": "Delivering great employee experiences is vital because they directly impact organizational success. Every leader understands that satisfied and engaged employees are more productive, motivated, loyal, and collaborative. They provide better customer service, collaborate effectively with colleagues, and contribute innovative ideas." } },{ "@type": "Question", "name": "How can you improve employee experience?", "acceptedAnswer": { "@type": "Answer", "text": "Improving employee experience involves several strategies. Creating a positive and inclusive workplace culture, fostering open communication, and promoting employee recognition and appreciation are vital. Offering opportunities for professional growth and development, providing work-life balance, and prioritizing employee well-being are also important. Creating a supportive and empowering leadership style, promoting work flexibility, and encouraging collaboration and teamwork contribute to a positive employee experience. 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value="Jordan">Jordan</option><option data-code="KZ" data-us-name="Kazakhstan" value="Kazakhstan">Kazakhstan</option><option data-code="KE" data-us-name="Kenya" value="Kenya">Kenya</option><option data-code="KI" data-us-name="Kiribati" value="Kiribati">Kiribati</option><option data-code="KW" data-us-name="Kuwait" value="Kuwait">Kuwait</option><option data-code="KG" data-us-name="Kyrgyzstan" value="Kyrgyzstan">Kyrgyzstan</option><option data-code="LA" data-us-name="Lao People's Democratic Republic" value="Lao People's Democratic Republic">Lao People's Democratic Republic</option><option data-code="LV" data-us-name="Latvia" value="Latvia">Latvia</option><option data-code="LB" data-us-name="Lebanon" value="Lebanon">Lebanon</option><option data-code="LS" data-us-name="Lesotho" value="Lesotho">Lesotho</option><option data-code="LR" data-us-name="Liberia" value="Liberia">Liberia</option><option data-code="LY" data-us-name="Libya" value="Libya">Libya</option><option data-code="LI" data-us-name="Liechtenstein" value="Liechtenstein">Liechtenstein</option><option data-code="LT" data-us-name="Lithuania" value="Lithuania">Lithuania</option><option data-code="LU" data-us-name="Luxembourg" value="Luxembourg">Luxembourg</option><option data-code="MO" data-us-name="Macao, China" value="Macao, China">Macao, China</option><option data-code="MK" data-us-name="Macedonia, North" value="Macedonia, North">Macedonia, North</option><option data-code="MG" data-us-name="Madagascar" value="Madagascar">Madagascar</option><option data-code="MW" data-us-name="Malawi" value="Malawi">Malawi</option><option data-code="MY" data-us-name="Malaysia" value="Malaysia">Malaysia</option><option data-code="MV" data-us-name="Maldives" value="Maldives">Maldives</option><option data-code="ML" data-us-name="Mali" value="Mali">Mali</option><option data-code="MT" data-us-name="Malta" value="Malta">Malta</option><option data-code="MH" data-us-name="Marshall Islands" value="Marshall Islands">Marshall 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