CINXE.COM
Vox Media Status - Incident History
<?xml version="1.0" encoding="UTF-8"?> <rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/"> <channel> <title>Vox Media Status - Incident History</title> <link>https://status.voxmedia.com</link> <description>Statuspage</description> <pubDate>Sat, 23 Nov 2024 18:52:23 -0500</pubDate> <item> <title>Chorus Platform Preview & Layout Issue</title> <description> <p><small>Nov <var data-var='date'>11</var>, <var data-var='time'>16:50</var> EST</small><br><strong>Resolved</strong> - The issues impacting Chorus preview & layout have been resolved. Thank you all for your patience while we worked on this.</p><p><small>Nov <var data-var='date'>11</var>, <var data-var='time'>16:33</var> EST</small><br><strong>Monitoring</strong> - A fix has been implemented and we believe preview & layout should be displaying as expected at this time. We’re continuing to monitor the situation to ensure the underlying issues have been resolved. Thanks for sticking with us.</p><p><small>Nov <var data-var='date'>11</var>, <var data-var='time'>14:27</var> EST</small><br><strong>Investigating</strong> - We’re currently investigating reports that preview and layout are not loading in Chorus as expected. We're investigating this issue and will share updates here as we have them.</p> </description> <pubDate>Mon, 11 Nov 2024 16:50:41 -0500</pubDate> <link>https://status.voxmedia.com/incidents/bs8sl376g5rm</link> <guid>https://status.voxmedia.com/incidents/bs8sl376g5rm</guid> </item> <item> <title>Clay Network and Platform downtime</title> <description> <p><small>Sep <var data-var='date'>26</var>, <var data-var='time'>14:07</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved! Thank you for your patience as we worked through this and please contact support with any questions.</p><p><small>Sep <var data-var='date'>26</var>, <var data-var='time'>12:46</var> EDT</small><br><strong>Monitoring</strong> - A fix has been implemented by the team and sites should return to normal at this time. We will continue to monitor to ensure there are no further issues.</p><p><small>Sep <var data-var='date'>26</var>, <var data-var='time'>12:43</var> EDT</small><br><strong>Identified</strong> - We believe we have identified the issue and sites are returning to normal for most users.</p><p><small>Sep <var data-var='date'>26</var>, <var data-var='time'>12:00</var> EDT</small><br><strong>Investigating</strong> - We are currently investigating additional slow downs to loading on the site.</p><p><small>Sep <var data-var='date'>26</var>, <var data-var='time'>11:45</var> EDT</small><br><strong>Monitoring</strong> - A fix has been deployed and we are seeing the sites loading again. We will continue to monitor but you should be able to use the sites and editor now.</p><p><small>Sep <var data-var='date'>26</var>, <var data-var='time'>11:29</var> EDT</small><br><strong>Investigating</strong> - We’re currently investigating reports that the Clay Editing and sites are down for some users. We’ll continue to share updates here as we have them.</p> </description> <pubDate>Thu, 26 Sep 2024 14:07:16 -0400</pubDate> <link>https://status.voxmedia.com/incidents/gh4wxdnt8q5s</link> <guid>https://status.voxmedia.com/incidents/gh4wxdnt8q5s</guid> </item> <item> <title>Chorus platform image issues</title> <description> <p><small>Sep <var data-var='date'>19</var>, <var data-var='time'>16:27</var> EDT</small><br><strong>Resolved</strong> - The issues impacting Chorus images have been resolved. Thank you all for your patience while we worked on this.</p><p><small>Sep <var data-var='date'>19</var>, <var data-var='time'>16:14</var> EDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we believe images should be displaying as expected at this time. We’re continuing to monitor the situation to ensure the underlying issues have been resolved. Thanks for sticking with us.</p><p><small>Sep <var data-var='date'>19</var>, <var data-var='time'>14:54</var> EDT</small><br><strong>Investigating</strong> - We’re currently investigating reports that the Chorus images are not appearing as expected on the sites and within the editor. We’ll continue sharing updates here as we have them.</p> </description> <pubDate>Thu, 19 Sep 2024 16:27:55 -0400</pubDate> <link>https://status.voxmedia.com/incidents/nll0flyqq3bz</link> <guid>https://status.voxmedia.com/incidents/nll0flyqq3bz</guid> </item> <item> <title>Chorus Story Editor Monitoring</title> <description> <p><small>Sep <var data-var='date'>12</var>, <var data-var='time'>12:33</var> EDT</small><br><strong>Resolved</strong> - This issue has been resolved and service should return to normal.</p><p><small>Sep <var data-var='date'>11</var>, <var data-var='time'>20:47</var> EDT</small><br><strong>Monitoring</strong> - The team is monitoring an earlier outage and noted that there may be some short downtime as the system fixes itself.</p> </description> <pubDate>Thu, 12 Sep 2024 12:33:48 -0400</pubDate> <link>https://status.voxmedia.com/incidents/vj0ct5pzslmy</link> <guid>https://status.voxmedia.com/incidents/vj0ct5pzslmy</guid> </item> <item> <title>Pinnacle Maintenance</title> <description> <p><small>Sep <var data-var='date'>12</var>, <var data-var='time'>05:00</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Sep <var data-var='date'>12</var>, <var data-var='time'>03:00</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Sep <var data-var='date'> 9</var>, <var data-var='time'>17:56</var> EDT</small><br><strong>Scheduled</strong> - We’ll be doing some maintenance at 3 AM EST on Thursday, September 12th. During this time, the Editorial CMS will be offline in PopSugar & P3 for up to 30 minutes.<br /><br />We recommend saving anything you're working on outside of the maintenance window to avoid losing work.<br /><br />We’ll monitor these updates closely and send a reminder 1 hour before the maintenance begins.</p> </description> <pubDate>Thu, 12 Sep 2024 05:00:02 -0400</pubDate> <maintenanceEndDate>Thu, 12 Sep 2024 05:00:00 -0400</maintenanceEndDate> <link>https://status.voxmedia.com/incidents/vgpqr2w1fr6c</link> <guid>https://status.voxmedia.com/incidents/vgpqr2w1fr6c</guid> </item> <item> <title>Chorus platform down</title> <description> <p><small>Sep <var data-var='date'>11</var>, <var data-var='time'>16:02</var> EDT</small><br><strong>Resolved</strong> - The issues impacting the Chorus Story Editor and Dashboard have been resolved. The platform was down for just under 10 minutes but everything does appear to be working as expected again. Thank you all for your patience while we’ve been working on this; we know this disruption has been frustrating.</p> </description> <pubDate>Wed, 11 Sep 2024 16:02:16 -0400</pubDate> <link>https://status.voxmedia.com/incidents/dy7yw3s5xbk9</link> <guid>https://status.voxmedia.com/incidents/dy7yw3s5xbk9</guid> </item> <item> <title>Pinnacle Maintenance</title> <description> <p><small>Aug <var data-var='date'>28</var>, <var data-var='time'>05:00</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Aug <var data-var='date'>28</var>, <var data-var='time'>03:00</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Aug <var data-var='date'>27</var>, <var data-var='time'>20:37</var> EDT</small><br><strong>Scheduled</strong> - We’ll be doing some maintenance at 3 AM EST on Wednesday, August 28th. During this time, the Editorial CMS will be offline in PopSugar & P3 for up to 10 minutes.<br /><br />We recommend saving anything you're working on outside of the maintenance window to avoid losing work.<br /><br />We’ll monitor these updates closely and send a reminder 1 hour before the maintenance begins.</p> </description> <pubDate>Wed, 28 Aug 2024 05:00:02 -0400</pubDate> <maintenanceEndDate>Wed, 28 Aug 2024 05:00:00 -0400</maintenanceEndDate> <link>https://status.voxmedia.com/incidents/3d38h7fh36y9</link> <guid>https://status.voxmedia.com/incidents/3d38h7fh36y9</guid> </item> <item> <title>Intermittent Connection Issues from the NY/NJ Area</title> <description> <p><small>Jul <var data-var='date'> 8</var>, <var data-var='time'>16:37</var> EDT</small><br><strong>Resolved</strong> - Intermittent connection issues to our sites if you're connecting from the NY / NJ area should now be resolved.</p><p><small>Jul <var data-var='date'> 8</var>, <var data-var='time'>14:51</var> EDT</small><br><strong>Monitoring</strong> - Hello, there might be some intermittent connection issues to our sites if you're connecting from the NY / NJ area. A vendor has confirmed that they are having issues and working on resolving this as soon as possible. We'll monitor and update once it has been resolved.</p> </description> <pubDate>Mon, 08 Jul 2024 16:37:11 -0400</pubDate> <link>https://status.voxmedia.com/incidents/ldxw7565sl8g</link> <guid>https://status.voxmedia.com/incidents/ldxw7565sl8g</guid> </item> <item> <title>Chorus down intermittently</title> <description> <p><small>Jun <var data-var='date'>27</var>, <var data-var='time'>22:11</var> EDT</small><br><strong>Resolved</strong> - The issues impacting the Chorus story editor have been resolved. Thank you all for your patience while we worked on this.</p><p><small>Jun <var data-var='date'>27</var>, <var data-var='time'>02:12</var> EDT</small><br><strong>Monitoring</strong> - We've implemented a fix for the issue impacting the Chorus story editor. We’re continuing to monitor the situation to ensure the underlying issues have been resolved. Thanks for sticking with us.</p><p><small>Jun <var data-var='date'>27</var>, <var data-var='time'>01:36</var> EDT</small><br><strong>Investigating</strong> - We are currently investigating reports that the story editor is down. We’ll continue sharing updates here as we have them.</p> </description> <pubDate>Thu, 27 Jun 2024 22:11:23 -0400</pubDate> <link>https://status.voxmedia.com/incidents/xpc8w6llb1nl</link> <guid>https://status.voxmedia.com/incidents/xpc8w6llb1nl</guid> </item> <item> <title>Intermittent Chorus downtime</title> <description> <p><small>Jun <var data-var='date'>26</var>, <var data-var='time'>21:53</var> EDT</small><br><strong>Resolved</strong> - The issues impacting the Chorus story editor have been resolved. Thank you all for your patience while we worked on this.</p><p><small>Jun <var data-var='date'>26</var>, <var data-var='time'>21:40</var> EDT</small><br><strong>Update</strong> - A fix has been implemented and we believe the story editor should be working as expected at this time.</p><p><small>Jun <var data-var='date'>26</var>, <var data-var='time'>20:52</var> EDT</small><br><strong>Investigating</strong> - We are currently investigating an issue that's been causing the story editor to go down for short intervals of time today. We’ll continue sharing updates here as we have them.</p> </description> <pubDate>Wed, 26 Jun 2024 21:53:59 -0400</pubDate> <link>https://status.voxmedia.com/incidents/5r2ydxky1p5b</link> <guid>https://status.voxmedia.com/incidents/5r2ydxky1p5b</guid> </item> <item> <title>Chorus downtime</title> <description> <p><small>Jun <var data-var='date'>26</var>, <var data-var='time'>13:28</var> EDT</small><br><strong>Resolved</strong> - The issues impacting Chorus sites have been resolved. Thank you all for your patience while we worked on this.</p><p><small>Jun <var data-var='date'>26</var>, <var data-var='time'>13:11</var> EDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we believe all sites should be loading as expected at this time.</p><p><small>Jun <var data-var='date'>26</var>, <var data-var='time'>12:54</var> EDT</small><br><strong>Investigating</strong> - We are currently investigating an issue that's causing multiple Chorus sites to be down. We’ll continue sharing updates here as we have them.</p> </description> <pubDate>Wed, 26 Jun 2024 13:28:54 -0400</pubDate> <link>https://status.voxmedia.com/incidents/3dk66x7w2lnp</link> <guid>https://status.voxmedia.com/incidents/3dk66x7w2lnp</guid> </item> <item> <title>Chorus Video (Volume) Maintenance</title> <description> <p><small>Jun <var data-var='date'>26</var>, <var data-var='time'>04:00</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jun <var data-var='date'>26</var>, <var data-var='time'>03:00</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jun <var data-var='date'>20</var>, <var data-var='time'>14:40</var> EDT</small><br><strong>Scheduled</strong> - We’ll be doing some maintenance from 3–4am ET on Wednesday 6/26. During this time, Chorus Video/Volume will be offline for up to 1 hour.<br /><br />While Chorus Video/Volume is offline is offline, you will not be able to access Chorus Video or add Chorus Videos to the Story Editor on Chorus or WordPress. <br /><br />We’ll monitor these updates closely and send a reminder 1 hour before the maintenance begins.</p> </description> <pubDate>Wed, 26 Jun 2024 04:00:02 -0400</pubDate> <maintenanceEndDate>Wed, 26 Jun 2024 04:00:00 -0400</maintenanceEndDate> <link>https://status.voxmedia.com/incidents/21wr79pg5rhr</link> <guid>https://status.voxmedia.com/incidents/21wr79pg5rhr</guid> </item> <item> <title>SBN Service Migration</title> <description> <p><small>Jun <var data-var='date'>13</var>, <var data-var='time'>00:30</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jun <var data-var='date'>13</var>, <var data-var='time'>00:00</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jun <var data-var='date'>10</var>, <var data-var='time'>15:27</var> EDT</small><br><strong>Scheduled</strong> - There will be a short maintenance window during this time.</p> </description> <pubDate>Thu, 13 Jun 2024 00:30:02 -0400</pubDate> <maintenanceEndDate>Thu, 13 Jun 2024 00:30:00 -0400</maintenanceEndDate> <link>https://status.voxmedia.com/incidents/slbvj4r3m6z9</link> <guid>https://status.voxmedia.com/incidents/slbvj4r3m6z9</guid> </item> <item> <title>Images not loading on new posts on PopSugar</title> <description> <p><small>May <var data-var='date'> 2</var>, <var data-var='time'>16:25</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved. Please reach out to support with any questions!</p><p><small>May <var data-var='date'> 2</var>, <var data-var='time'>15:31</var> EDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results!</p><p><small>May <var data-var='date'> 2</var>, <var data-var='time'>15:03</var> EDT</small><br><strong>Update</strong> - We are continuing to work on a fix for this issue!</p><p><small>May <var data-var='date'> 2</var>, <var data-var='time'>14:14</var> EDT</small><br><strong>Update</strong> - We are continuing to work on a fix for this issue!</p><p><small>May <var data-var='date'> 2</var>, <var data-var='time'>13:12</var> EDT</small><br><strong>Identified</strong> - We believe the issue has been identified and we are working to implement a fix.</p><p><small>May <var data-var='date'> 2</var>, <var data-var='time'>11:30</var> EDT</small><br><strong>Investigating</strong> - We are currently investigating an issue where new images added to posts on PopSugar are taking an extended period to load in the CMS and on the site.</p> </description> <pubDate>Thu, 02 May 2024 16:25:22 -0400</pubDate> <link>https://status.voxmedia.com/incidents/7wdgk7d3dlrs</link> <guid>https://status.voxmedia.com/incidents/7wdgk7d3dlrs</guid> </item> <item> <title>Chorus Video (Volume) Maintenance</title> <description> <p><small>Apr <var data-var='date'>23</var>, <var data-var='time'>04:00</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Apr <var data-var='date'>23</var>, <var data-var='time'>03:00</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Apr <var data-var='date'>15</var>, <var data-var='time'>15:40</var> EDT</small><br><strong>Scheduled</strong> - The Chorus Video (Volume) will be down temporarily while maintenance is going on April 23rd, 3 AM (EST). You won't be able to search for videos in the story editor during this downtime which is expected to be about an hour.</p> </description> <pubDate>Tue, 23 Apr 2024 04:00:02 -0400</pubDate> <maintenanceEndDate>Tue, 23 Apr 2024 04:00:00 -0400</maintenanceEndDate> <link>https://status.voxmedia.com/incidents/pcr96b23vx06</link> <guid>https://status.voxmedia.com/incidents/pcr96b23vx06</guid> </item> <item> <title>Pinnacle Editor Content Not Appearing</title> <description> <p><small>Apr <var data-var='date'>18</var>, <var data-var='time'>20:04</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Apr <var data-var='date'>18</var>, <var data-var='time'>19:59</var> EDT</small><br><strong>Update</strong> - Publishing with Pinnacle Editor should be functional again. If you're experiencing issues with a Admin Preview please try re-saving the article first and if you encounter any other issues feel free to reach out to Platform Support via p3support@voxmedia.com.</p><p><small>Apr <var data-var='date'>18</var>, <var data-var='time'>18:45</var> EDT</small><br><strong>Investigating</strong> - We are currently investigating an issue with Pinnacle Editor that is preventing newly publish content from appearing on all brands. <br />Please hold off on publishing content while this is being looked into.</p> </description> <pubDate>Thu, 18 Apr 2024 20:04:11 -0400</pubDate> <link>https://status.voxmedia.com/incidents/q11fvj81f10d</link> <guid>https://status.voxmedia.com/incidents/q11fvj81f10d</guid> </item> <item> <title>Pinnacle Maintenance</title> <description> <p><small>Apr <var data-var='date'> 9</var>, <var data-var='time'>18:30</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Apr <var data-var='date'> 9</var>, <var data-var='time'>18:00</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Apr <var data-var='date'> 9</var>, <var data-var='time'>15:08</var> EDT</small><br><strong>Scheduled</strong> - We’ll be doing some maintenance from 6 to 6:30 pm ET on Tuesday April 9th (today). We expect the platform and Pinnacle/P3 sites to be available, but there is a chance of a service disruption during the maintenance window.<br /><br />We’ll monitor these updates closely and send a reminder 1 hour before the maintenance begins.</p> </description> <pubDate>Tue, 09 Apr 2024 18:30:02 -0400</pubDate> <maintenanceEndDate>Tue, 09 Apr 2024 18:30:00 -0400</maintenanceEndDate> <link>https://status.voxmedia.com/incidents/ld9nmbzj94zs</link> <guid>https://status.voxmedia.com/incidents/ld9nmbzj94zs</guid> </item> <item> <title>Chorus New Images Not Loading</title> <description> <p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>18:18</var> EDT</small><br><strong>Resolved</strong> - All new images should be displaying correctly at this time!</p><p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>18:05</var> EDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we believe all new images should be displaying as expected at this time.</p><p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>17:42</var> EDT</small><br><strong>Investigating</strong> - We’re currently investigating reports that the images recently added to Chorus are not loading on the site. We’ll continue sharing updates here as we have them.</p> </description> <pubDate>Tue, 26 Mar 2024 18:18:55 -0400</pubDate> <link>https://status.voxmedia.com/incidents/1fgmt64b7lzk</link> <guid>https://status.voxmedia.com/incidents/1fgmt64b7lzk</guid> </item> <item> <title>Pinnacle Editor Issues</title> <description> <p><small>Feb <var data-var='date'>28</var>, <var data-var='time'>16:37</var> EST</small><br><strong>Resolved</strong> - The issues impacting the Pinnacle have been resolved. Thank you all for your patience while we’ve been working on this; we know this disruption has been frustrating.</p><p><small>Feb <var data-var='date'>23</var>, <var data-var='time'>17:21</var> EST</small><br><strong>Update</strong> - The CMS should be stable and you may resume publishing over the weekend and investigation will continue next week. Thanks again for your patience.</p><p><small>Feb <var data-var='date'>23</var>, <var data-var='time'>16:02</var> EST</small><br><strong>Update</strong> - We are still investigating the root cause of the issue and we're asking that while access to the CMS is restored that you do not attempt to publish anything during that time as it could compromise progress made. Thank you for your continued patience throughout this downtime.</p><p><small>Feb <var data-var='date'>22</var>, <var data-var='time'>21:51</var> EST</small><br><strong>Update</strong> - Pinnacle CMS is currently inaccessible and scheduled posts will not be published.<br />The team is continuing to investigate the issue and updates will be shared here as we learn more.<br /><br />Please share https://status.voxmedia.com/ with colleagues in any mutual channels so they aware and able to check for updated information as the team works on a solution.</p><p><small>Feb <var data-var='date'>22</var>, <var data-var='time'>15:36</var> EST</small><br><strong>Investigating</strong> - There is currently an issue with Pinnacle the team is investigating where you might see a Drupal update message upon logging in as well as issues with saving content correctly. Keeping a draft offline is advised to reduce loss of work while this is being looked into.</p> </description> <pubDate>Wed, 28 Feb 2024 16:37:51 -0500</pubDate> <link>https://status.voxmedia.com/incidents/w63gy63y4q2z</link> <guid>https://status.voxmedia.com/incidents/w63gy63y4q2z</guid> </item> <item> <title>Pinnacle Maintenance</title> <description> <p><small>Feb <var data-var='date'>28</var>, <var data-var='time'>16:30</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>28</var>, <var data-var='time'>16:01</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>28</var>, <var data-var='time'>11:47</var> EST</small><br><strong>Scheduled</strong> - We’ll be doing some maintenance from 4 to 4:30 pm ET on Wednesday February 28th (today). We expect the platform and Pinnacle/P3 sites to be available, but there is a chance of a service disruption during the maintenance window.<br /><br />We’ll monitor these updates closely and send a reminder 1 hour before the maintenance begins.</p> </description> <pubDate>Wed, 28 Feb 2024 16:30:56 -0500</pubDate> <maintenanceEndDate>Wed, 28 Feb 2024 16:30:00 -0500</maintenanceEndDate> <link>https://status.voxmedia.com/incidents/5l71mwxnmvmx</link> <guid>https://status.voxmedia.com/incidents/5l71mwxnmvmx</guid> </item> <item> <title>Pinnacle Maintenance</title> <description> <p><small>Feb <var data-var='date'>12</var>, <var data-var='time'>20:30</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>12</var>, <var data-var='time'>20:00</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'> 9</var>, <var data-var='time'>12:12</var> EST</small><br><strong>Scheduled</strong> - Pinnacle's image management service will be getting an update Monday February 12th from 8:00 - 8:30 pm EST. This should not impact images already in Pinnacle but will impact photos uploaded to Pinnacle during this time. Please do not upload any new photos to Pinnacle/P3 from 8:00 - 8:30 pm EST on Monday February 12th.</p> </description> <pubDate>Mon, 12 Feb 2024 20:30:56 -0500</pubDate> <maintenanceEndDate>Mon, 12 Feb 2024 20:30:00 -0500</maintenanceEndDate> <link>https://status.voxmedia.com/incidents/q82b891vg4fp</link> <guid>https://status.voxmedia.com/incidents/q82b891vg4fp</guid> </item> <item> <title>Chorus Platform Maintenance</title> <description> <p><small>Feb <var data-var='date'> 6</var>, <var data-var='time'>05:00</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'> 6</var>, <var data-var='time'>03:00</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'> 2</var>, <var data-var='time'>13:25</var> EST</small><br><strong>Scheduled</strong> - We’ll be doing some platform maintenance between 3–5am ET on Tuesday, February 6th. We expect the platform to be potentially unavailable for up to an hour. <br /><br />We recommend editing outside of the maintenance window.<br /><br />We’ll monitor these updates closely and send a reminder 1 hour before the maintenance begins.</p> </description> <pubDate>Tue, 06 Feb 2024 05:00:35 -0500</pubDate> <maintenanceEndDate>Tue, 06 Feb 2024 05:00:00 -0500</maintenanceEndDate> <link>https://status.voxmedia.com/incidents/rb8vp4f33v51</link> <guid>https://status.voxmedia.com/incidents/rb8vp4f33v51</guid> </item> <item> <title>Polygon site experiencing degraded performance</title> <description> <p><small>Feb <var data-var='date'> 3</var>, <var data-var='time'>11:05</var> EST</small><br><strong>Resolved</strong> - This incident has been resolved! All Polygon pages should be running as expected at this time.</p><p><small>Feb <var data-var='date'> 3</var>, <var data-var='time'>10:56</var> EST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Feb <var data-var='date'> 3</var>, <var data-var='time'>10:31</var> EST</small><br><strong>Investigating</strong> - We’re currently investigating reports that the some pages on Chorus sites are showing a 500 error. We’ll continue sharing updates here as we have them.</p> </description> <pubDate>Sat, 03 Feb 2024 11:05:39 -0500</pubDate> <link>https://status.voxmedia.com/incidents/vmnq00t6jhvv</link> <guid>https://status.voxmedia.com/incidents/vmnq00t6jhvv</guid> </item> <item> <title>Chorus Images Not Loading</title> <description> <p><small>Jan <var data-var='date'>11</var>, <var data-var='time'>21:21</var> EST</small><br><strong>Resolved</strong> - The issues impacting Chorus images have been resolved. Thank you all for your patience while we worked on this.</p><p><small>Jan <var data-var='date'>11</var>, <var data-var='time'>21:07</var> EST</small><br><strong>Monitoring</strong> - We've implemented a fix for the issue impacting Chorus images. We’re continuing to monitor the situation to ensure the underlying issues have been resolved. Thanks for sticking with us.</p><p><small>Jan <var data-var='date'>11</var>, <var data-var='time'>18:53</var> EST</small><br><strong>Identified</strong> - We’ve identified the underlying issue causing images across some sites to not appear. We’ll continue sharing updates here as we have them.</p><p><small>Jan <var data-var='date'>11</var>, <var data-var='time'>18:17</var> EST</small><br><strong>Investigating</strong> - We’re currently investigating reports that images across some sites are not appearing. We’ll continue sharing updates here as we have them.</p> </description> <pubDate>Thu, 11 Jan 2024 21:21:27 -0500</pubDate> <link>https://status.voxmedia.com/incidents/040tp9p3tjdp</link> <guid>https://status.voxmedia.com/incidents/040tp9p3tjdp</guid> </item> <item> <title>PopSugar & P3 Database Maintenance</title> <description> <p><small>Dec <var data-var='date'> 7</var>, <var data-var='time'>01:30</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'> 7</var>, <var data-var='time'>01:00</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'>30</var>, <var data-var='time'>13:41</var> EST</small><br><strong>Update</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Nov <var data-var='date'>29</var>, <var data-var='time'>14:32</var> EST</small><br><strong>Update</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Nov <var data-var='date'>29</var>, <var data-var='time'>14:02</var> EST</small><br><strong>Scheduled</strong> - We’ll be doing some maintenance at 1 AM EST on Thursday, December 7th. During this time, Editorial CMS will be offline in PopSugar & P3 for up to 30 minutes.<br /><br />We recommend saving anything you're working on outside of the maintenance window to avoid losing work.<br /><br />We’ll monitor these updates closely and send a reminder 1 hour before the maintenance begins.</p> </description> <pubDate>Thu, 07 Dec 2023 01:30:11 -0500</pubDate> <maintenanceEndDate>Thu, 07 Dec 2023 01:30:00 -0500</maintenanceEndDate> <link>https://status.voxmedia.com/incidents/018yg70cld3r</link> <guid>https://status.voxmedia.com/incidents/018yg70cld3r</guid> </item> </channel> </rss>