CINXE.COM
Bank of America | Dealer Services | Automotive Dealer Services | Help
<html> <head> <title>Bank of America | Dealer Services | Automotive Dealer Services | Help</TITLE> <link REL="STYLESHEET" TYPE="text/css" HREF="/dolby/01_win_ie.css"> </HEAD> <BODY BGCOLOR="#FFFFFF" TOPMARGIN="0" LEFTMARGIN="0" MARGINWIDTH="0" MARGINHEIGHT="0"> <!-- header_pub.jsp" --> <SCRIPT LANGUAGE="JavaScript" nonce="bvd+YVOG7ziZIarPRNmn29+UphnylHAG0uSGTWwiXkg="> document.addEventListener("DOMContentLoaded", contactusReady); function contactusReady(e) { document.getElementById('Search').addEventListener("click", function() {submit_search();}); document.getElementById('Search').addEventListener("blur", function() {rollover(this,"btn1-over");}); document.getElementById('Search').addEventListener("focus", function() {rollover(this,"btn1");}); } <!-- // Detect browser for stylesheet call // convert all characters to lowercase to simplify testing var agt=navigator.userAgent.toLowerCase(); // *** BROWSER VERSION *** var is_major = parseInt(navigator.appVersion); var is_minor = parseFloat(navigator.appVersion); // Note: Opera and WebTV spoof Navigator. We do strict client detection. // If you want to allow spoofing, take out the tests for opera and webtv. var is_nav = ((agt.indexOf('mozilla')!=-1) && (agt.indexOf('spoofer')==-1) && (agt.indexOf('compatible') == -1) && (agt.indexOf('opera')==-1) && (agt.indexOf('webtv')==-1) && (agt.indexOf('hotjava')==-1)); var is_nav4below = (is_nav && (is_major <= 4)); // *** PLATFORM *** var is_mac = (agt.indexOf("mac")!=-1); if (is_nav4below) { if (is_mac) { document.writeln('<link rel="stylesheet" href="/dolby/masthead.css" type="text/css">'); } else { document.writeln('<link rel="stylesheet" href="/dolby/masthead.css" type="text/css">'); } } else { document.writeln('<link rel="stylesheet" href="/dolby/masthead.css" type="text/css">'); } //rollover function function onoff(imgName,state) { if(document.images) {document[imgName].src = eval(imgName + state + ".src")} } function rollover(ref, classRef) { eval(ref).className = classRef; } function create_button(text, href, css_class, onclick_evt, onmouseover_evt, onmouseout_evt) { var elm = null; var t = ""; if (( document.getElementById ) || ( document.all )) { // document.getElementByID: browser implements part of W3C DOM HTML // Gecko, Internet Explorer 5+, Opera 5+ // document.all: Internet Explorer 4 or Opera with IE user agent t = "<div class=" + css_class + "><a href=\"" + href + "\" class=" + css_class + " id =" + text; if (onclick_evt) { t = t + " onclick='" + onclick_evt + "'"; } if (onmouseover_evt) { t = t + " onmouseover='" + onmouseover_evt + "'"; } if (onmouseout_evt) { t = t + " onmouseout='" + onmouseout_evt + "'"; } t = t + ">" + text + "<\/a><\/div>"; } else if ( document.layers ) { t = "<input type=submit id=" + text + " name=" + text + " value=" + text + " alt=" + text + " class=" + css_class + ">"; } document.write(t); } function submit_search(){ document.SiteSearchForm.submit(); } // --> </script> </head> <body bgcolor="#ffffff" marginwidth="0" marginheight="0" leftmargin="0" topmargin="0"> <style nonce="bvd+YVOG7ziZIarPRNmn29+UphnylHAG0uSGTWwiXkg="> .logo-td { width: 100%; } .logo { padding: 0 20px; } .logo a { display: inline-block; } .hide { display: none; } .margin0 { margin: 0px; } </style> <!-- begin header --> <div class="hs-masthead"> <table width="586" border="0" cellspacing="0" cellpadding="0" summary="This table used for layout."> <tr> <td class="logo-td"><a href="#skipnav" class="hide"> <img src="/dolby/images/px.gif" width="1" height="1" alt="Skip global navigational links." border="0"> </a><a href="http://www.bankofamerica.com/help/index.cfm?template=sitemap.cfm" class="hide"> <img src="/dolby/images/px.gif" width="1" height="1" alt="Go to site map." border="0"></a> <img src="/dolby/images/px.gif" width="1" height="1" alt="" border="0"> <div class="logo"> <a href="http://www.bankofamerica.com/"><img src="/dolby/images/bmhd_logo.gif" width="250" height="" alt="Bank of America" border="0"> <!--<img src="/dolby/images/bacml_reg_log.gif" width="250" height="69" alt="Bank of America" border="0" />--></a></div></td> <td width="119"><img src="/dolby/images/px.gif" width="1" height="1" alt="" border="0" /></td> <td width="256" valign="bottom"> <table width="100%" border="0" cellspacing="0" cellpadding="0" summary="This table used for layout."> <tr> <td colspan="2" align="right" nowrap><a href="/dolby/jsp/portal/auto/nav1_ds_ov.jsp" class="mh-link1">Home</a> <span class="linksep1">•</span> <!-- GENESISDFS-2171 - Below Contact us code is removed as per business requirement --> <!-- <a href="/dolby/jsp/portal/auto/message.jsp" class="mh-link1">Contact Us</a> <span class="linksep1">•</span> --> <a href="/dolby/jsp/portal/auto/help.jsp" class="mh-link1">Help</a> <span class="linksep1">•</span> <a href="http://www.bankofamerica.com/signin/" class="mh-link2">Sign In</a></td> </tr> <tr><td colspan="2"><img src="/dolby/images/px.gif" width="1" height="3" alt="" border="0" /></td></tr> <tr> <td width="5"><img src="/dolby/images/mhd_5x5_search_corner.gif" alt="" width="5" height="5" border="0" /></td> <td width="251" class="mh-hline"><img src="/dolby/images/px.gif" width="1" height="5" alt="" border="0" /></td> </tr> <tr> <td width="1" class="mh-vline"><img src="/dolby/images/px.gif" width="1" height="1" alt="" border="0" /></td> <td width="251" class="mh-hline-bkg" valign="bottom"> <form method="post" action="http://www.bankofamerica.com/help/index.cfm?template=results.cfm" class="margin0" name="SiteSearchForm"> <table width="100%" border="0" cellspacing="0" cellpadding="0" summary="searchbox" align="right" summary"This table used for layout."> <tr valign="middle"> <td><span class="ada-search"><label for="quser" class="ada-search">Search</label></span></td><td><input type="text" maxlength="75" class="searchbox" id="quser" name="quser" value="" alt="Question or phrase to search." title="Get answers fast. Type in a question or phrase."></td><td width="5"><img src="/dolby/images/px.gif" width="5" height="1" alt="" border="0" /></td> <td><script language="JavaScript" type="text/javascript" nonce="bvd+YVOG7ziZIarPRNmn29+UphnylHAG0uSGTWwiXkg="> create_button("Search", "#", "btn1", null, null, null ); </script><noscript><input type=submit id="submitbutton" name=search value=Search alt=search class=btn1></noscript></td> <td width="10"><img src="/dolby/images/px.gif" width="10" height="1" alt="" border="0" /></td> </tr> </table></form></td> </tr> </table></td> </tr> <tr> <td colspan="2" class="mh-hline"><img src="/dolby/images/px.gif" width="1" height="5" alt="" border="0" /></td> <td class="mh-hline-bkg"><img src="/dolby/images/px.gif" width="1" height="5" alt="" border="0" /></td> </tr> <tr> <td class="mh-titlebar1" colspan="3"> <table width="100%" border="0" cellspacing="0" cellpadding="0" summary="This table used for layout."> <tr> <td class="mh-titlebar1" width="171"><img src="/dolby/images/bmhd_sec_sb_autodealer_foto.jpg" width="171" height="54" alt="" border="0" ></td> <td class="mh-titlebar1" valign="bottom"><img src="/dolby/images/bdmh_sec_sb_help_title.gif" alt="Dealer Services" border="0" /></td> <td class="mh-titlebar2"></td> </tr> </table> </tr> </table> </div> <!-- end header --> <img src="/dolby/images/dot_clear.gif" alt="" width="586" height="10" border="0" /> <TABLE BORDER="0" CELLPADDING="0" CELLSPACING="0" WIDTH="586"> <tr> <TD width="155" valign="top" align="right" class="ftr-text"> <a href="nav1_ds_ov.jsp" >Automotive<br>Dealer Services</a> </TD> <td width="23" valign="TOP"> </td> <td width="408" valign="top" > <!-- Content Body Starts Here --> <table> <tr><td> <h1><strong>Help</strong></h1> </td></tr> <tr> <td> <table border="0" cellpadding="0" cellspacing="0" width="408"> <tr> <td colspan="2"> To ensure you get the best possible Floorplan Online experience, we recommend that you use the latest version of your preferred JavaScript-enabled web browser. </td> </tr> <tr> <td colspan="2"> <br><b>Supported Browsers:</b> </td> </tr> <tr> <td colspan="2"> <ul> <li> Internet Explorer</li> <li> Mozilla Firefox</li> <li> Google Chrome</li> <li> Microsoft Edge</li> </ul> </tr> <!-- <tr> <td colspan="2"> <br><b>Beta Browsers</b> </td> </tr> <tr> <td colspan="2"> <br>To ensure maximum security of information and proper operation of our products, beta software is not supported by Floorplan Online. Because beta software is experimental and can undergo significant changes by the manufacturer before final release, we can only support final versions of new browsers and operating systems. </td> </tr> <tr> <td colspan="2"><br><br>You can download the latest version from either of the links below. </td></tr> <td colspan="2"> <p align="center"><br> <a href="http://www.microsoft.com/windows/internet-explorer/default.aspx" target="newwin"><img border="0" alt="Download Internet Explorer" src="/dolby/images/internet-explorer-browser.jpg" width="50" height="50"></a><img src="/dolby/images/spacerrnd.gif" width="60" height="32"> <a href="http://www.mozilla.com/en-US/firefox/all.html" target="newwin"><img border="0" src="/dolby/images/firefox-browser.jpg" alt="Download Firefox" width="50" height="50"></a> </td> </tr>--> <tr> <td colspan="2"></td> </tr> <tr> <td width="57"> </td> <td width="437"> </td> </tr> </table> </table> <!-- end data cell --> <!-- Content Body Ends Here --> </td> </TR> </TABLE> <div class="hs-footer"> <table width="586" border="0" cellspacing="0" cellpadding="0" summary="Table is for layout only"> <tr><td colspan="3"><img src="/dolby/images/px.gif" width="1" height="30" alt="" border="0" /></td></tr> <tr><td colspan="3" class="ftr-hr"><img src="/dolby/images/px.gif" width="1" height="1" alt="" border="0" /></td></tr> <tr><td colspan="3"><img src="/dolby/images/px.gif" width="1" height="3" alt="" border="0" /></td></tr> <tr valign="top"> <td width="8"><img src="/dolby/images/px.gif" width="8" height="1" alt="" border="0" /></td> <td valign="top"> <a href="http://www.bankofamerica.com/" class="ftr-link1">Home</a> <span class="linksep1">•</span> <a href="https://business.bofa.com/content/dam/flagship/gbgmr/global-privacy-notices/BofA-Institutional-Digital-Privacy-Notice.pdf" class="ftr-link1">Privacy & Security</a> <span class="linksep1">•</span> <a href="http://www.bankofamerica.com/careers/" class="ftr-link1">Careers</a> <span class="linksep1">•</span> <a href="http://www.bankofamerica.com/help/index.cfm?template=sitemap.cfm" class="ftr-link1">Site Map</a> <span class="linksep1">•</span> <a id= "prvcyChoice" href="#" class="ftr-link1">Your Privacy Choices</a> <img src="/dolby/images/privacyChoice.jpg" width="14" height="9" /><br /> <img src="/dolby/images/px.gif" width="1" height="19" alt="" border="0" /> <div class="ftr-text1"> Bank of America, N.A. Member F.D.I.C. <a href="http://www.bankofamerica.com/help/equalhousing.cfm" class="ftr-link2">Equal Housing Lender <img src="/dolby/images/house.gif" height="9" width="14" hspace="3" alt="Equal Housing Lender" border="0" /></a><br /> © 2024 Bank of America Corporation. All rights reserved. </div><br /> </td> <td align="right" width="131"> </td> </tr> </table> </div> <script type="text/javascript" src=https://cdn.cookielaw.org/consent/018fcf7f-144a-78e3-ae29-4b5b83543ecb/otSDKStub.js charset="UTF-8" data-document-language="true" data-domain-script="018fcf7f-144a-78e3-ae29-4b5b83543ecb" integrity="sha384-vqdawTGHVvfy6X2odtohYvA8h0zy2Y2P8De11ynLACwOBOkbrzPq5vSatQozIJo+" crossorigin="anonymous" nonce="bvd+YVOG7ziZIarPRNmn29+UphnylHAG0uSGTWwiXkg="> </script> <!-- OneTrust Cookies Consent Notice start for your domain --> <script type="text/javascript" nonce="bvd+YVOG7ziZIarPRNmn29+UphnylHAG0uSGTWwiXkg="> function OptanonWrapper() {} </script> <!-- OneTrust Cookies Consent Notice end for your domain --> <script language="JavaScript" nonce="bvd+YVOG7ziZIarPRNmn29+UphnylHAG0uSGTWwiXkg="> if(document.getElementById('prvcyChoice')) { document.getElementById('prvcyChoice').addEventListener("click", function() {OneTrust.ToggleInfoDisplay();}); } </script>