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Por ejemplo, si cargas una fotografía de tu producto, puedes pedirles a las personas que hagan clic en la parte del envase que les resulte más atractiva." name="excerpt"/><meta data-rh="true" data-type="string" class="swiftype" content="surveymonkey" name="product"/><meta data-rh="true" data-type="string" class="swiftype" content="Las preguntas de mapa de clics te permiten recibir retroalimentación directamente sobre una imagen. Puedes agregar una imagen en tu encuesta y pedirles a los encuestados que hagan clic en un lugar específico de la imagen. Por ejemplo, si cargas una fotografía de tu producto, puedes pedirles a las personas que hagan clic en la parte del envase que les resulte más atractiva." name="snip"/><meta data-rh="true" data-type="string" class="swiftype" content="Pregunta de mapa de clics" name="title"/><meta data-rh="true" data-type="string" class="swiftype" content="Creación de encuestas" name="categories"/><meta data-rh="true" data-type="string" class="swiftype" content="Preguntas de ranking y valoración" name="categories"/> <title data-rh="true">Pregunta de mapa de clics | SurveyMonkey Help</title> <link data-rh="true" rel="canonical" href="https://help.surveymonkey.com/es-la/surveymonkey/create/click-map/"/><link data-rh="true" rel="icon" type="image/svg+xml" href="https://prod.smassets.net/assets/static/images/surveymonkey/favicon.svg" color="#00bf6f"/><link data-rh="true" rel="icon" href="https://prod.smassets.net/assets/static/images/surveymonkey/favicon-48.png"/><link data-rh="true" rel="apple-touch-icon" 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.smHelp-mdsGridPlus-d83-0-2-253 { margin-left: -12px; margin-right: -12px; }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d83-0-2-253 { margin-left: -12px; margin-right: -12px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d83-0-2-253 { margin-left: -12px; margin-right: -12px; }} .smHelp-mdsGridPlusContainer-d89-0-2-259 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d89-0-2-259 { }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d89-0-2-259 { max-width: 576px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d89-0-2-259 { max-width: 768px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d89-0-2-259 { max-width: 992px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d89-0-2-259 { max-width: 1400px; }} .smHelp-mdsGridPlus-d95-0-2-260 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d95-0-2-260 { }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d95-0-2-260 { }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d95-0-2-260 { }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d95-0-2-260 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d95-0-2-260 { }} .smHelp-mdsGridPlusContainer-d101-0-2-268 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d101-0-2-268 { }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d101-0-2-268 { max-width: 576px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d101-0-2-268 { max-width: 768px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d101-0-2-268 { max-width: 992px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d101-0-2-268 { max-width: 1400px; }} .smHelp-mdsGridPlus-d107-0-2-269 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d107-0-2-269 { }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d107-0-2-269 { }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d107-0-2-269 { }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d107-0-2-269 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d107-0-2-269 { }} 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{ }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d209-0-2-358 { max-width: 576px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d209-0-2-358 { max-width: 768px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d209-0-2-358 { max-width: 992px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d209-0-2-358 { max-width: 1400px; }} .smHelp-mdsGridPlus-d215-0-2-359 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d215-0-2-359 { }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d215-0-2-359 { }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d215-0-2-359 { }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d215-0-2-359 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d215-0-2-359 { }} .smHelp-mdsGridPlusContainer-d221-0-2-367 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d221-0-2-367 { }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d221-0-2-367 { max-width: 576px; }}@media (min-width: 768px) { 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.smHelp-mdsGridPlus-d263-0-2-393 { }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d263-0-2-393 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d263-0-2-393 { }} .smHelp-mdsGridPlusContainer-d269-0-2-401 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d269-0-2-401 { }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d269-0-2-401 { max-width: 576px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d269-0-2-401 { max-width: 768px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d269-0-2-401 { max-width: 992px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d269-0-2-401 { max-width: 1400px; }} .smHelp-mdsGridPlus-d275-0-2-402 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d275-0-2-402 { }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d275-0-2-402 { }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d275-0-2-402 { }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d275-0-2-402 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d275-0-2-402 { }} .smHelp-mdsGridPlusContainer-d281-0-2-414 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d281-0-2-414 { padding-left: 16px; padding-right: 16px; }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d281-0-2-414 { max-width: 576px; padding-left: 32px; padding-right: 32px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d281-0-2-414 { max-width: 768px; padding-left: 32px; padding-right: 32px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d281-0-2-414 { max-width: 992px; padding-left: 32px; padding-right: 32px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d281-0-2-414 { max-width: 1400px; padding-left: 32px; padding-right: 32px; }} .smHelp-mdsGridPlus-d287-0-2-415 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d287-0-2-415 { margin-left: -8px; margin-right: -8px; }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d287-0-2-415 { margin-left: -12px; margin-right: -12px; }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d287-0-2-415 { margin-left: -12px; margin-right: -12px; }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d287-0-2-415 { margin-left: -12px; margin-right: -12px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d287-0-2-415 { margin-left: -12px; margin-right: -12px; }} .smHelp-mdsGridPlusContainer-d293-0-2-435 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d293-0-2-435 { padding-left: 16px; padding-right: 16px; }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d293-0-2-435 { max-width: 576px; padding-left: 32px; padding-right: 32px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d293-0-2-435 { max-width: 768px; padding-left: 32px; padding-right: 32px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d293-0-2-435 { max-width: 992px; padding-left: 32px; padding-right: 32px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d293-0-2-435 { max-width: 1400px; padding-left: 32px; padding-right: 32px; }} .smHelp-mdsGridPlus-d299-0-2-436 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d299-0-2-436 { margin-left: -8px; margin-right: -8px; }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d299-0-2-436 { margin-left: -12px; margin-right: -12px; }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d299-0-2-436 { margin-left: -12px; margin-right: -12px; }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d299-0-2-436 { margin-left: -12px; margin-right: -12px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d299-0-2-436 { margin-left: -12px; margin-right: -12px; }} .smHelp-mdsGridPlusContainer-d305-0-2-612 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d305-0-2-612 { padding-left: 16px; padding-right: 16px; }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d305-0-2-612 { max-width: 576px; padding-left: 32px; padding-right: 32px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d305-0-2-612 { max-width: 768px; padding-left: 32px; padding-right: 32px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d305-0-2-612 { max-width: 992px; padding-left: 32px; padding-right: 32px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d305-0-2-612 { max-width: 1400px; padding-left: 32px; padding-right: 32px; }} .smHelp-mdsGridPlus-d311-0-2-613 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d311-0-2-613 { margin-left: -8px; margin-right: -8px; }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d311-0-2-613 { margin-left: -12px; margin-right: -12px; }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d311-0-2-613 { margin-left: -12px; margin-right: -12px; }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d311-0-2-613 { margin-left: -12px; margin-right: -12px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d311-0-2-613 { margin-left: -12px; margin-right: -12px; }} .smHelp-addFlex-0-2-36 { } .smHelp-addFlex-d0-0-2-37 { display: flex; align-items: center; justify-content: space-between; } .smHelp-addFlex-d1-0-2-104 { } .smHelp-addFlex-d2-0-2-171 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d3-0-2-182 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d4-0-2-237 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d5-0-2-244 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d6-0-2-251 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d7-0-2-258 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d8-0-2-267 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d9-0-2-282 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d10-0-2-289 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d11-0-2-298 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d12-0-2-307 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d13-0-2-314 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d14-0-2-323 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d15-0-2-334 { display: flex; align-items: normal; flex-direction: row; justify-content: center; } .smHelp-addFlex-d16-0-2-348 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d17-0-2-357 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d18-0-2-366 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d19-0-2-373 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d20-0-2-382 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d21-0-2-391 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d22-0-2-400 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d23-0-2-413 { display: flex; justify-content: center; } .smHelp-addFlex-d24-0-2-434 { } .smHelp-addFlex-d25-0-2-611 { } .smHelp-mdsGridPlusItem-0-2-44 { flex-grow: 1; max-width: 100%; box-sizing: border-box; flex-basis: 0; }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-0-2-44 { }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-0-2-44 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-0-2-44 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-0-2-44 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-0-2-44 { }} .smHelp-mdsGridPlusItem-d0-0-2-45 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d0-0-2-45 { flex: 0 0 16.666666666666664%; max-width: 16.666666666666664%; order: 1; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d0-0-2-45 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d0-0-2-45 { flex: 0 0 8.333333333333332%; max-width: 8.333333333333332%; order: 1; }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d0-0-2-45 { flex: 0 0 25%; max-width: 25%; order: 3; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d0-0-2-45 { }} .smHelp-mdsGridPlusItem-d6-0-2-49 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d6-0-2-49 { flex: 0 0 66.66666666666666%; max-width: 66.66666666666666%; order: 2; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d6-0-2-49 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d6-0-2-49 { flex: 0 0 41.66666666666667%; max-width: 41.66666666666667%; order: 2; }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d6-0-2-49 { flex: 0 0 33.33333333333333%; max-width: 33.33333333333333%; order: 1; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d6-0-2-49 { }} .smHelp-mdsGridPlusItem-d12-0-2-84 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d12-0-2-84 { flex: 0 0 100%; max-width: 100%; order: 3; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d12-0-2-84 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d12-0-2-84 { flex: 0 0 50%; max-width: 50%; order: 2; }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d12-0-2-84 { flex: 0 0 41.66666666666667%; max-width: 41.66666666666667%; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d12-0-2-84 { }} .smHelp-mdsGridPlusItem-d18-0-2-108 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d18-0-2-108 { flex: 0 0 100%; max-width: 100%; padding-left: 8px; padding-right: 8px; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d18-0-2-108 { flex: 0 0 33.33333333333333%; max-width: 33.33333333333333%; padding-left: 12px; padding-right: 12px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d18-0-2-108 { padding-left: 12px; padding-right: 12px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d18-0-2-108 { flex: 0 0 25%; max-width: 25%; padding-left: 12px; padding-right: 12px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d18-0-2-108 { flex: 0 0 16.666666666666664%; max-width: 16.666666666666664%; padding-left: 12px; padding-right: 12px; }} .smHelp-mdsGridPlusItem-d24-0-2-121 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d24-0-2-121 { flex: 0 0 100%; max-width: 100%; padding-left: 8px; padding-right: 8px; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d24-0-2-121 { flex: 0 0 66.66666666666666%; max-width: 66.66666666666666%; padding-left: 12px; padding-right: 12px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d24-0-2-121 { padding-left: 12px; padding-right: 12px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d24-0-2-121 { flex: 0 0 75%; max-width: 75%; padding-left: 12px; padding-right: 12px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d24-0-2-121 { flex: 0 0 66.66666666666666%; max-width: 66.66666666666666%; padding-left: 12px; padding-right: 12px; }} .smHelp-mdsGridPlusItem-d30-0-2-175 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d30-0-2-175 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d30-0-2-175 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d30-0-2-175 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d30-0-2-175 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d30-0-2-175 { }} .smHelp-mdsGridPlusItem-d36-0-2-186 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d36-0-2-186 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d36-0-2-186 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d36-0-2-186 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d36-0-2-186 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d36-0-2-186 { }} .smHelp-mdsGridPlusItem-d42-0-2-241 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d42-0-2-241 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d42-0-2-241 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d42-0-2-241 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d42-0-2-241 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d42-0-2-241 { }} .smHelp-mdsGridPlusItem-d48-0-2-248 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d48-0-2-248 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d48-0-2-248 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d48-0-2-248 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d48-0-2-248 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d48-0-2-248 { }} .smHelp-mdsGridPlusItem-d54-0-2-255 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d54-0-2-255 { flex: 0 0 100%; max-width: 100%; padding-left: 8px; padding-right: 8px; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d54-0-2-255 { padding-left: 12px; padding-right: 12px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d54-0-2-255 { padding-left: 12px; padding-right: 12px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d54-0-2-255 { padding-left: 12px; padding-right: 12px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d54-0-2-255 { padding-left: 12px; padding-right: 12px; }} .smHelp-mdsGridPlusItem-d60-0-2-262 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d60-0-2-262 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d60-0-2-262 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d60-0-2-262 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d60-0-2-262 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d60-0-2-262 { }} .smHelp-mdsGridPlusItem-d66-0-2-271 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d66-0-2-271 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d66-0-2-271 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d66-0-2-271 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d66-0-2-271 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d66-0-2-271 { }} .smHelp-mdsGridPlusItem-d72-0-2-286 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d72-0-2-286 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d72-0-2-286 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d72-0-2-286 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d72-0-2-286 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d72-0-2-286 { }} .smHelp-mdsGridPlusItem-d78-0-2-293 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d78-0-2-293 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d78-0-2-293 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d78-0-2-293 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d78-0-2-293 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d78-0-2-293 { }} .smHelp-mdsGridPlusItem-d84-0-2-302 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d84-0-2-302 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d84-0-2-302 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d84-0-2-302 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d84-0-2-302 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d84-0-2-302 { }} .smHelp-mdsGridPlusItem-d90-0-2-311 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d90-0-2-311 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d90-0-2-311 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d90-0-2-311 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d90-0-2-311 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d90-0-2-311 { }} .smHelp-mdsGridPlusItem-d96-0-2-318 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d96-0-2-318 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d96-0-2-318 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d96-0-2-318 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d96-0-2-318 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d96-0-2-318 { }} .smHelp-mdsGridPlusItem-d102-0-2-327 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d102-0-2-327 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d102-0-2-327 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d102-0-2-327 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d102-0-2-327 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d102-0-2-327 { }} .smHelp-mdsGridPlusItem-d108-0-2-338 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d108-0-2-338 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d108-0-2-338 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d108-0-2-338 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d108-0-2-338 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d108-0-2-338 { }} .smHelp-mdsGridPlusItem-d114-0-2-352 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d114-0-2-352 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d114-0-2-352 { }}@media (min-width: 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.smHelp-mdsGridPlusItem-d126-0-2-370 { }} .smHelp-mdsGridPlusItem-d132-0-2-377 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d132-0-2-377 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d132-0-2-377 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d132-0-2-377 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d132-0-2-377 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d132-0-2-377 { }} .smHelp-mdsGridPlusItem-d138-0-2-386 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d138-0-2-386 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d138-0-2-386 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d138-0-2-386 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d138-0-2-386 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d138-0-2-386 { }} .smHelp-mdsGridPlusItem-d144-0-2-395 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d144-0-2-395 { flex: 0 0 100%; 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padding-right: 12px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d186-0-2-466 { flex: 0 0 16.666666666666664%; max-width: 16.666666666666664%; order: 3; padding-left: 12px; padding-right: 12px; }} .smHelp-mdsGridPlusItem-d192-0-2-496 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d192-0-2-496 { flex: 0 0 100%; max-width: 100%; padding-left: 8px; padding-right: 8px; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d192-0-2-496 { flex: 0 0 66.66666666666666%; max-width: 66.66666666666666%; padding-left: 12px; padding-right: 12px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d192-0-2-496 { flex: 0 0 41.66666666666667%; max-width: 41.66666666666667%; order: 4; padding-left: 12px; padding-right: 12px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d192-0-2-496 { flex: 0 0 33.33333333333333%; max-width: 33.33333333333333%; order: 3; padding-left: 12px; padding-right: 12px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d192-0-2-496 { flex: 0 0 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font-weight: 500; } .wrenchTypography-0-2-113:hover, .wrenchTypography-0-2-113:focus { } .wrenchTypography-d0-0-2-114 { font-family: 'National 2', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans', 'Hiragino Kaku Gothic Pro', '游ゴシック', '游ゴシック体', YuGothic, 'Yu Gothic', 'ＭＳゴシック', 'MS Gothic', sans-serif; font-size: 20px; color: #333E48; text-align: left; line-height: 1.4; font-weight: 400; } .wrenchTypography-d0-0-2-114:hover, .wrenchTypography-d0-0-2-114:focus { } .wrenchFade-0-2-67 { } .wrenchFade-0-2-67.smHelp-entering-0-2-72, .wrenchFade-0-2-67.smHelp-exiting-0-2-74 { } .wrenchFade-0-2-67.smHelp-enterActive-0-2-69 { } .wrenchFade-0-2-67.smHelp-exitActive-0-2-71 { } .smHelp-enter-0-2-68 { opacity: 0; } .smHelp-enterActive-0-2-69 { opacity: 1; } .smHelp-exit-0-2-70 { opacity: 1; } .smHelp-exitActive-0-2-71 { opacity: 0; } .smHelp-entering-0-2-72 { } .smHelp-entered-0-2-73 { } .smHelp-exiting-0-2-74 { } .smHelp-exited-0-2-75 { } .smHelp-unmounted-0-2-76 { } .smHelp-wrenchFade-d0-0-2-77 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.smHelp-wrenchFade-d12-0-2-459 { } .smHelp-wrenchFade-d12-0-2-459.smHelp-entering-0-2-72, .smHelp-wrenchFade-d12-0-2-459.smHelp-exiting-0-2-74 { transition: opacity 100ms linear; } .smHelp-wrenchFade-d12-0-2-459.smHelp-enterActive-0-2-69 { transition: opacity 100ms linear; } .smHelp-wrenchFade-d12-0-2-459.smHelp-exitActive-0-2-71 { transition: opacity 100ms linear; } .smHelp-entering-d13-0-2-460 { } .smHelp-entered-d14-0-2-461 { } .smHelp-exiting-d15-0-2-462 { } .smHelp-exited-d16-0-2-463 { } .smHelp-unmounted-d17-0-2-464 { } .wrenchSlide-0-2-206 { } .wrenchSlide-0-2-206.smHelp-enter-0-2-207 { } .wrenchSlide-0-2-206.smHelp-enterActive-0-2-208 { } .wrenchSlide-0-2-206.smHelp-exit-0-2-209 { } .wrenchSlide-0-2-206.smHelp-exitActive-0-2-210 { } .smHelp-enter-0-2-207 { } .smHelp-enterActive-0-2-208 { } .smHelp-exit-0-2-209 { } .smHelp-exitActive-0-2-210 { } .smHelp-entering-0-2-211 { } .smHelp-entered-0-2-212 { } .smHelp-exiting-0-2-213 { } .smHelp-exited-0-2-214 { } .smHelp-unmounted-0-2-215 { } .smHelp-wrenchSlide-d0-0-2-216 { } .smHelp-wrenchSlide-d0-0-2-216.smHelp-enter-0-2-207 { transform: translateY(-75%); } .smHelp-wrenchSlide-d0-0-2-216.smHelp-enterActive-0-2-208 { transition: transform 350ms cubic-bezier(0, 0, 0, 1), opacity 70ms linear 35ms; transform: translateY(-0%); } .smHelp-wrenchSlide-d0-0-2-216.smHelp-exit-0-2-209 { transform: translateY(-0%); } .smHelp-wrenchSlide-d0-0-2-216.smHelp-exitActive-0-2-210 { transition: transform 350ms cubic-bezier(0.2, 0, 0.1, 1), opacity 175ms linear 175ms; transform: translateY(-75%); } .smHelp-enter-d1-0-2-217 { opacity: 0; transform: translateY(-75%); } .smHelp-enterActive-d2-0-2-218 { opacity: 1; transform: translateY(-0%); } .smHelp-exit-d3-0-2-219 { opacity: 1; transform: translateY(-0%); } .smHelp-exitActive-d4-0-2-220 { opacity: 0; transform: translateY(-75%); } .smHelp-entering-d5-0-2-221 { } .smHelp-entered-d6-0-2-222 { } .smHelp-exiting-d7-0-2-223 { } .smHelp-exited-d8-0-2-224 { } .smHelp-unmounted-d9-0-2-225 { } .wrenchMenuContainer-0-2-55 { outline: none; position: relative; font-size: 16px; font-family: 'National 2', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans', 'Hiragino Kaku Gothic Pro', '游ゴシック', '游ゴシック体', YuGothic, 'Yu Gothic', 'ＭＳゴシック', 'MS Gothic', sans-serif; -webkit-font-smoothing: antialiased; } .wrenchMenu-0-2-56 { } .wrenchMenuBody-0-2-57 { display: flex; background: #FFFFFF; overflow-y: auto; flex-direction: column; } .wrenchMenuContainer-d0-0-2-58 { display: inline-block; } .wrenchMenu-d1-0-2-59 { color: #333E48; display: block; outline: none; z-index: 999; max-width: 300px; min-width: 175px; box-shadow: 0 2px 8px 0 rgba(0,0,0,0.14); text-align: left; white-space: noWrap; } .wrenchMenuBody-d2-0-2-60 { max-height: 325px; } .wrenchMenuContainer-d3-0-2-85 { display: block; } .wrenchMenu-d4-0-2-86 { color: #333E48; display: block; outline: none; z-index: 999; max-width: none; min-width: 175px; box-shadow: 0 2px 8px 0 rgba(0,0,0,0.14); text-align: left; white-space: noWrap; } .wrenchMenuBody-d5-0-2-87 { max-height: 325px; } .wrenchMenuContainer-d6-0-2-455 { display: inline-block; } .wrenchMenu-d7-0-2-456 { color: #333E48; display: block; outline: none; z-index: 999; max-width: 300px; min-width: 175px; box-shadow: 0 2px 8px 0 rgba(0,0,0,0.14); text-align: left; white-space: noWrap; } .wrenchMenuBody-d8-0-2-457 { max-height: 325px; } .smHelp-hamburgerMenuButton-0-2-17 { cursor: pointer; margin-left: -16px; } .smHelp-hamburgerMenuButton-0-2-17 > button { color: #1E2124; } .smHelp-hamburgerMenuButtonAuth-0-2-18 > button { color: #FFFFFF; } .smHelp-headerContainer-0-2-19 { width: 100%; height: 48px; background-color: #00BF6F; }@media only screen and (min-width: 992px) { .smHelp-headerContainer-0-2-19 { padding-bottom: 0; }} .smHelp-mobileTabletHeaderHeight-0-2-20 { height: 96px; } .smHelp-headerContainerAuth-0-2-21 { color: #FFFFFF; background-color: #1E2124; } .smHelp-headerIcon-0-2-22 { margin-right: 12px; } .smHelp-homePageHeading-0-2-23 { margin-bottom: 16px; }@media only screen and (min-width: 992px) { .smHelp-homePageHeadingAndText-0-2-24 { margin-top: 64px; }} .smHelp-labelContent-0-2-25 { width: 140px; } .smHelp-loginButton-0-2-26 { border: 1px solid #1E2124; }@media only screen and (min-width: 992px) { .smHelp-logo-0-2-27 { justify-content: flex-start; } .smHelp-logo-0-2-27 svg { margin: 0 4px 0 0; }} .smHelp-menuTrigger-0-2-28 { color: #FFFFFF; cursor: pointer; } .smHelp-mobileMenuHeading-0-2-29 { margin-left: 8px; margin-bottom: 12px; } .smHelp-productText-0-2-30 { margin-left: 12px; } .smHelp-productTextError-0-2-31 { margin-left: 12px; margin-bottom: 32px; } .smHelp-searchInput-0-2-32 { width: 100%; padding-bottom: 0; background-color: #FFFFFF; } .smHelp-searchInputMedia-0-2-33 { padding: 0; }@media only screen and (min-width: 576px) { .smHelp-searchInputMedia-0-2-33 { padding: 0; }}@media only screen and (min-width: 992px) { .smHelp-searchInputMedia-0-2-33 { margin-bottom: 0; }} .smHelp-stickyHeader-0-2-34 { top: 0; z-index: 1; position: sticky; } .smHelp-pageClass-0-2-1 { min-height: 100vh; overflow-x: hidden; } .smHelp-productsAlignment-0-2-2 { margin-top: 24px; } .smHelp-articleHeading-0-2-3 { margin: 16px 0; } .smHelp-articleTitle-0-2-4 { margin: 0; } .smHelp-content-0-2-5 { margin-bottom: 32px; }@media only screen and (min-width: 992px) { .smHelp-articleBreadcrumb-0-2-6 { margin-top: 32px; }}@media only screen and (min-width: 0px) { .smHelp-articleBreadcrumb-0-2-6 { margin-top: 24px; }} .smHelp-articleWrapper-0-2-7 { padding-left: 16px; padding-right: 16px; }@media only screen and (min-width: 576px) { .smHelp-articleWrapper-0-2-7 { padding-left: 0; padding-right: 0; }} .smHelp-mainArticleContainer-0-2-8 { margin-bottom: 32px; }@media only screen and (min-width: 768px) { .smHelp-mainArticleContainer-0-2-8 { margin-left: 24px; margin-bottom: 24px; }} .smHelp-contactHeading-0-2-9 { margin-top: 16px; } .smHelp-searchContainer-0-2-10 { width: 100%; margin-top: 32px; margin-bottom: 80px; } .smHelp-searchContainer-0-2-10 > span { width: 100%; } .smHelp-searchContainer-0-2-10 > span div[role="menu"] { width: 100%; } .smHelp-searchContainer-0-2-10 > span div[role="menu"] em { font-style: normal; font-weight: 600; } .smHelp-searchHeroContainer-0-2-11 { position: relative; } .smHelp-searchDecorationIcon-0-2-12 { top: -32px; right: -32px; z-index: -1; position: absolute; } .smHelp-searchHeroWrapper-0-2-13 { position: relative; } .wrenchBanner-0-2-198 { color: #333E48; margin: 0; display: flex; padding: 12px 16px; position: relative; font-size: 16px; font-family: 'National 2', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans', 'Hiragino Kaku Gothic Pro', '游ゴシック', '游ゴシック体', YuGothic, 'Yu Gothic', 'ＭＳゴシック', 'MS Gothic', sans-serif; font-weight: 400; border-radius: 4px; -webkit-font-smoothing: antialiased; }@media (max-width: 0px) { .wrenchBanner-0-2-198 { font-size: 14px; }}@media (min-width: 0px) { .wrenchBanner-0-2-198 { }}@media (max-width: 768px) { .wrenchBanner-0-2-198 { align-items: flex-start; flex-direction: column; }}@media (min-width: 768px) { .wrenchBanner-0-2-198 { }} .wrenchBannerContent-0-2-199 { gap: 16px; display: flex; flex-grow: 1; }@media (max-width: 768px) { .wrenchBannerContent-0-2-199 { }}@media (min-width: 768px) { .wrenchBannerContent-0-2-199 { }} .wrenchBannerActions-0-2-200 { gap: 8px; display: flex; }@media (max-width: 768px) { .wrenchBannerActions-0-2-200 { flex-direction: row-reverse; }}@media (min-width: 768px) { .wrenchBannerActions-0-2-200 { }} .wrenchBannerAddOn-0-2-201 { display: flex; }@media (max-width: 768px) { .wrenchBannerAddOn-0-2-201 { }}@media (min-width: 768px) { .wrenchBannerAddOn-0-2-201 { }} .wrenchBanner-d6-0-2-202 { background: #EDEEEE; }@media (min-width: 0px) { .wrenchBanner-d6-0-2-202 { font-size: 14px; }}@media (max-width: 768px) { .wrenchBanner-d6-0-2-202 { gap: 8px; }}@media (min-width: 768px) { .wrenchBanner-d6-0-2-202 { flex-direction: column; align-items: flex-start; gap: 8px; }} .wrenchBannerContent-d10-0-2-203 { }@media (max-width: 768px) { .wrenchBannerContent-d10-0-2-203 { flex-direction: row; padding-left: 0; padding-right: 0; }}@media (min-width: 768px) { .wrenchBannerContent-d10-0-2-203 { flex-direction: column; align-items: flex-start; justify-content: inherit; padding-left: 0; padding-right: 0; }} .wrenchBannerActions-d13-0-2-204 { }@media (max-width: 768px) { .wrenchBannerActions-d13-0-2-204 { padding-left: 4px; }}@media (min-width: 768px) { .wrenchBannerActions-d13-0-2-204 { flex-direction: row-reverse; padding-left: 4px; padding-right: 0; }} .wrenchBannerAddOn-d16-0-2-205 { }@media (max-width: 768px) { .wrenchBannerAddOn-d16-0-2-205 { margin-top: 0; }}@media (min-width: 768px) { .wrenchBannerAddOn-d16-0-2-205 { align-items: flex-start; margin-top: 0; }} .smHelp-container-0-2-328 { }@media only screen and (min-width: 768px) { .smHelp-container-0-2-328 { } .smHelp-container-0-2-328.smHelp-container-0-2-328 { }}@keyframes smHelp-keyframes-motionSlideLeft-0-2-329 { from { opacity: 0; transform: translate3d(100%, 0, 0); } to { opacity: 1; transform: translate3d(0, 0, 0); }} .smHelp-mdsMotionSlideLeft-0-2-330 { opacity: 0; animation-name: smHelp-keyframes-motionSlideLeft-0-2-329; animation-delay: .5s; animation-duration: 2s; animation-fill-mode: forwards; } .smHelp-blockImage-0-2-331 { } .smHelp-container-d0-0-2-332 { display: block; }@media only screen and (min-width: 768px) { .smHelp-container-d0-0-2-332 { } .smHelp-container-d0-0-2-332.smHelp-container-d0-0-2-332 { display: block; }} .smHelp-blockImage-d2-0-2-333 { margin: 32px 0; display: flex; align-items: center; justify-content: center; } .smHelp-image-0-2-339 { } .smHelp-image-d0-0-2-340 { } .smHelp-image-d0-0-2-340 img { display: block; } .smHelp-image-d0-0-2-340 figcaption { height: auto; margin: -4px auto 0 auto; padding: 32px; font-size: 16px; max-width: 288px; font-weight: 400; line-height: 26px; letter-spacing: normal; background-color: #F7F7F7; } .smHelp-image-d0-0-2-340 figcaption a { color: #007FAA; }@media only screen and (min-width: 768px) { .smHelp-image-d0-0-2-340 figcaption { max-width: 576px; }}@media only screen and (min-width: 992px) { .smHelp-image-d0-0-2-340 figcaption { max-width: 672px; }}@media only screen and (min-width: 768px) { .smHelp-image-d0-0-2-340 img { display: block; }} .smHelp-img-0-2-341 { display: block; } .smHelp-imgMaxSize-0-2-342 { } .smHelp-imgMultiSize-0-2-343 { width: 100%; } .smHelp-img-d0-0-2-344 { aspect-ratio: 900 / 608; margin: 0 auto; } .smHelp-imgMaxSize-d1-0-2-345 { max-width: min(900px, 100%); max-height: 608px; } .smHelp-wistiaWrapper-0-2-249 { } .smHelp-wistiaWrapper-d0-0-2-250 { } .wrenchInput-0-2-95 { color: #333E48; margin: 0; outline: none; font-size: 16px; appearance: none; box-shadow: none; box-sizing: border-box; list-style: none; font-family: 'National 2', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans', 'Hiragino Kaku Gothic Pro', '游ゴシック', '游ゴシック体', YuGothic, 'Yu Gothic', 'ＭＳゴシック', 'MS Gothic', sans-serif; line-height: 1.5; border-radius: 4px; background-color: #FFFFFF; -webkit-font-smoothing: antialiased; } .wrenchInput-0-2-95:hover { box-shadow: 0 2px 4px 0 rgba(0, 0, 0, 0.14); transition: border-color 100ms box-shadow 100ms; } .wrenchInput-0-2-95:focus { transition: border-color 100ms; } .wrenchInput-d0-0-2-96 { padding: 0 8px; border: 1px solid #D0D2D3; height: 32px; width: 100%; } .wrenchInput-d0-0-2-96:hover { border-color: #6B787F; } .wrenchInput-d0-0-2-96:focus { border-color: #333E48; } .wrenchSelectMenuContainer-0-2-443 { color: #333E48; cursor: pointer; display: inline-block; position: relative; flex-grow: 1; max-width: 100%; box-sizing: border-box; border-radius: 4px; background-color: #FFFFFF; } .wrenchSelectMenuContainer-0-2-443:hover { box-shadow: 0 2px 4px 0 rgba(0, 0, 0, 0.14); transition: all 100ms; } .wrenchSelectMenuContainer-0-2-443:focus, .wrenchSelectMenuContainer-0-2-443:focus-within { outline: 0; transition: border-color 100ms; } .wrenchSelectMenuContainer-0-2-443 > span { width: 100%; position: initial; flex-grow: 1; } .wrenchSelectMenuContainer-0-2-443 div [role="listbox"] [role="option"] > span { pointer-events: none; } .wrenchSelectMenuContainer-0-2-443 > span > [role="listbox"] [role="option"] > div { pointer-events: none; } .wrenchSelectMenuContainer-0-2-443 div [role="listbox"] [role="option"] > span > svg { margin-right: 4px; margin-bottom: 2px; } .wrenchSelectMenuContainer-0-2-443 > span > div > [role="listbox"] { margin-top: 1px; } .wrenchSelectMenu-0-2-444 { width: 100%; cursor: pointer; margin: 0; display: flex; padding: 0 48px 0 16px; box-sizing: border-box; list-style: none; align-items: center; } .wrenchSelectMenuSelectedItem-0-2-445 { } .wrenchSelectMenuNonSelectedItemLeft-0-2-446 { } .wrenchSelectMenuAffordance-0-2-447 { } .wrenchSelectMenuAddOn-0-2-448 { } .wrenchSelectMenuContainer-d0-0-2-449 { border: 1px solid #D0D2D3; font-size: 16px; height: 40px; } .wrenchSelectMenuContainer-d0-0-2-449:hover { border-color: #6B787F; } .wrenchSelectMenuContainer-d0-0-2-449:focus, .wrenchSelectMenuContainer-d0-0-2-449:focus-within { border-color: #333E48; } .wrenchSelectMenuContainer-d0-0-2-449 > span { } .wrenchSelectMenuContainer-d0-0-2-449 > span > div > [role="listbox"] { max-width: none; } .wrenchSelectMenu-d1-0-2-450 { height: 40px; font-size: 16px; } .wrenchSelectMenuSelectedItem-d2-0-2-451 { display: flex; overflow: hidden; align-items: center; white-space: nowrap; text-overflow: ellipsis; } .wrenchSelectMenuSelectedItem-d2-0-2-451 > svg { margin-right: 8px; } .wrenchSelectMenuNonSelectedItemLeft-d3-0-2-452 { width: 16px; height: 16px; } .wrenchSelectMenuAffordance-d4-0-2-453 { right: 16px; display: flex; position: absolute; align-items: center; pointer-events: none; } .wrenchSelectMenuAffordance-d4-0-2-453 > svg { fill: #333E48; } .wrenchSelectMenuAddOn-d5-0-2-454 { top: 50%; left: 16px; margin: 0; padding: 0; position: absolute; transform: translateY(-0.75em); box-sizing: border-box; list-style: none; font-family: 'National 2', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans', 'Hiragino Kaku Gothic Pro', '游ゴシック', '游ゴシック体', YuGothic, 'Yu Gothic', 'ＭＳゴシック', 'MS Gothic', sans-serif; padding-right: 12px; pointer-events: none; } .smHelp-addonClassName-0-2-272 { } .smHelp-list-0-2-273 { } .smHelp-listStyles-0-2-274 { } .smHelp-listMdMediaQuery-0-2-275 { margin-top: 24px; margin-bottom: 24px; } .smHelp-listTypography-0-2-276 { font-size: 16px; font-weight: 400; line-height: 28px; letter-spacing: normal; }@media only screen and (min-width: 768px) { .smHelp-listTypography-0-2-276 { font-size: 16px; font-weight: 400; line-height: 28px; letter-spacing: normal; }}@media only screen and (min-width: 992px) { .smHelp-listTypography-0-2-276 { font-size: 18px; font-weight: 400; line-height: 32px; letter-spacing: normal; }} .smHelp-listWrapper-0-2-277 { } .smHelp-addonClassName-d0-0-2-278 { } .smHelp-list-d1-0-2-279 { val: stepCounter 1; text-align: unset; } .smHelp-list-d1-0-2-279 a { color: #007FAA; text-decoration: none; text-decoration-color: #007FAA; } .smHelp-list-d1-0-2-279 li { margin-bottom: 12px; } .smHelp-list-d1-0-2-279 li::before { text-align: right; padding-right: 16px; } .smHelp-list-d1-0-2-279 > :first-child { counter-set: stepCounter 0; } .smHelp-list-d1-0-2-279 ol, .smHelp-list-d1-0-2-279 ul { margin: 0; counter-set: stepCounter 0; } .smHelp-list-d1-0-2-279 li:last-of-type { margin-bottom: 0; } .smHelp-list-d1-0-2-279 a:hover { text-decoration: underline; } .smHelp-listStyles-d2-0-2-280 { color: #1E2124; } .smHelp-listWrapper-d3-0-2-281 { } .smHelp-featureModule-0-2-188 { } .smHelp-featureName-0-2-189 { margin: 0; font-weight: 500; } .smHelp-featureString-0-2-190 { display: inline-block; margin-top: 4px; } .smHelp-featureString-0-2-190 strong { font-weight: 500; } .smHelp-iconContainer-0-2-191 { height: 22px; padding: 8px; font-size: 13px; font-weight: 500; margin-left: 8px; border-radius: 15px; } .smHelp-yellowIcon-0-2-192 { background-color: #F9BE00; } .smHelp-greenIcon-0-2-193 { color: #FFFFFF; background-color: #00BF6F; } .smHelp-grayIcon-0-2-194 { color: #FFFFFF; background-color: #73747A; } .smHelp-colorBadgeText-0-2-195 { margin-left: 4px; white-space: nowrap; } .smHelp-link-0-2-196 { margin-left: 4px; } .smHelp-link-0-2-196 p { display: inline; } .smHelp-featureModule-d0-0-2-197 { margin: 32px 0 0 0; } .smHelp-featureModule-d0-0-2-197 div:nth-child(1) { border: none; background-color: #ECEDED; } .smHelp-sitewideBanner-0-2-103 a { text-decoration: underline; } .wrenchInputGroup-0-2-88 { border: 1px solid #D0D2D3; display: inline-flex; background: #FFFFFF; align-items: center; border-radius: 4px; justify-content: space-between; } .wrenchInputGroup-0-2-88:hover { box-shadow: 0 2px 4px 0 rgba(0, 0, 0, 0.14); transition: border-color 100ms box-shadow 100ms; } .wrenchInputGroup-0-2-88:has(input:focus), .wrenchInputGroup-0-2-88:has(textarea:focus) { transition: border-color 100ms; } .wrenchInputGroup-0-2-88 > input, .wrenchInputGroup-0-2-88 > textarea { border: none; flex-grow: 1; } .wrenchInputGroup-0-2-88:empty { clip: rect(1px, 1px, 1px, 1px); width: 1px; border: 0; height: 1px; margin: -1px; padding: 0; overflow: hidden; position: absolute; } .wrenchInputGroup-0-2-88 > input:hover, .wrenchInputGroup-0-2-88 > textarea:hover { box-shadow: none; } .wrenchInputGroup-d0-0-2-89 { width: 100%; border-color: #D0D2D3; } .wrenchInputGroup-d0-0-2-89:hover { border-color: #6B787F; } .wrenchInputGroup-d0-0-2-89:has(input:focus), .wrenchInputGroup-d0-0-2-89:has(textarea:focus) { border-color: #333E48; } .wrenchInputGroup-d0-0-2-89 > input, .wrenchInputGroup-d0-0-2-89 > textarea { color: #333E48; width: 100%; } .wrenchInputGroupAddon-0-2-90 { display: flex; font-size: 16px; font-family: 'National 2', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans', 'Hiragino Kaku Gothic Pro', '游ゴシック', '游ゴシック体', YuGothic, 'Yu Gothic', 'ＭＳゴシック', 'MS 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class="smHelp-chapterNavListItem-0-2-117 "><a href="#analyze">Cómo analizar y compartir datos</a></li></ul></div></div><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d24-0-2-121 smHelp-addFlex-0-2-42 smHelp-addFlex-d4-0-2-120"><div class="smHelp-mainArticleContainer-0-2-8"><div class="smHelp-articleBreadcrumb-0-2-6"><div class="smHelp-addFlex-0-2-14 smHelp-addFlex-d4-0-2-127 smHelp-breadcrumbs-0-2-122"><div class="smHelp-addFlex-0-2-14 smHelp-addFlex-d5-0-2-128 "><div class="smHelp-showOnMobile-0-2-125 wrenchBox-0-2-53 wrenchBox-d5-0-2-130 wrenchSpacing-0-2-51 wrenchSpacing-d5-0-2-129"><svg class="wrenchIcons-0-2-65 wrenchIcons-d2-0-2-131" viewBox="0 0 16 16" preserveAspectRatio="xMidYMid" role="img" aria-hidden="true"><g><path d="M11.77 13.708a.75.75 0 0 1-.955 1.151l-.085-.07-6.499-6.25a.75.75 0 0 1-.076-.995l.076-.085L10.73 1.21a.751.751 0 0 1 1.115.999l-.074.082L5.835 8l5.936 5.709z"></path></g></svg></div><a class="smHelp-responsiveTypography-0-2-135 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1-.955 1.151l-.085-.07-6.499-6.25a.75.75 0 0 1-.076-.995l.076-.085L10.73 1.21a.751.751 0 0 1 1.115.999l-.074.082L5.835 8l5.936 5.709z"></path></g></svg></div><a class="smHelp-responsiveTypography-0-2-135 smHelp-responsiveTypography-d3-0-2-145 smHelp-linksText-0-2-124 smHelp-smLinkHover-0-2-133 smHelp-smLinkHover-d1-0-2-144" href="/es-la/surveymonkey/create/" target="_self">Creación de encuestas</a><div class="smHelp-showOnTabletsAndDesktops-0-2-126 wrenchBox-0-2-53 wrenchBox-d8-0-2-147 wrenchSpacing-0-2-51 wrenchSpacing-d8-0-2-146"><svg class="wrenchIcons-0-2-65 wrenchIcons-d5-0-2-148" viewBox="0 0 16 16" preserveAspectRatio="xMidYMid" role="img" aria-hidden="true"><g><path d="M4.231 13.708a.75.75 0 0 0 .956 1.151l.085-.07 6.499-6.25a.75.75 0 0 0 .076-.995l-.076-.085L5.272 1.21a.751.751 0 0 0-1.115.999l.074.082L10.167 8 4.23 13.708z"></path></g></svg></div></div><div class="smHelp-addFlex-0-2-14 smHelp-addFlex-d7-0-2-149 "><div class="smHelp-showOnMobile-0-2-125 wrenchBox-0-2-53 wrenchBox-d9-0-2-151 wrenchSpacing-0-2-51 wrenchSpacing-d9-0-2-150"><svg class="wrenchIcons-0-2-65 wrenchIcons-d6-0-2-152" viewBox="0 0 16 16" preserveAspectRatio="xMidYMid" role="img" aria-hidden="true"><g><path d="M11.77 13.708a.75.75 0 0 1-.955 1.151l-.085-.07-6.499-6.25a.75.75 0 0 1-.076-.995l.076-.085L10.73 1.21a.751.751 0 0 1 1.115.999l-.074.082L5.835 8l5.936 5.709z"></path></g></svg></div><a class="smHelp-responsiveTypography-0-2-135 smHelp-responsiveTypography-d6-0-2-154 smHelp-linksText-0-2-124 smHelp-smLinkHover-0-2-133 smHelp-smLinkHover-d2-0-2-153" href="/es-la/surveymonkey/create/" target="_self">Preguntas de ranking y valoración</a><div class="smHelp-showOnTabletsAndDesktops-0-2-126 wrenchBox-0-2-53 wrenchBox-d10-0-2-156 wrenchSpacing-0-2-51 wrenchSpacing-d10-0-2-155"><svg class="wrenchIcons-0-2-65 wrenchIcons-d7-0-2-157" viewBox="0 0 16 16" preserveAspectRatio="xMidYMid" role="img" aria-hidden="true"><g><path d="M4.231 13.708a.75.75 0 0 0 .956 1.151l.085-.07 6.499-6.25a.75.75 0 0 0 .076-.995l-.076-.085L5.272 1.21a.751.751 0 0 0-1.115.999l.074.082L10.167 8 4.23 13.708z"></path></g></svg></div></div><p class="smHelp-background-0-2-158 smHelp-background-d0-0-2-161 smHelp-dropCap-0-2-159 smHelp-dropCap-d3-0-2-162 smHelp-paragraph-0-2-160 smHelp-paragraph-d4-0-2-163 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d0-0-2-165 smHelp-lastLinkText-0-2-123">Pregunta de mapa de clics</p></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d29-0-2-172" id=""><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d35-0-2-173 smHelp-addFlex-0-2-36 smHelp-addFlex-d2-0-2-171"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d30-0-2-175 smHelp-addFlex-0-2-42 smHelp-addFlex-d5-0-2-174"><div class="xsMarginBottom mdMarginTop nonePaddingBottom nonePaddingTop smHelp-heading-0-2-166 smHelp-heading-d0-0-2-169 smHelp-headingWithLink-0-2-168 smHelp-headingSize-0-2-167 smHelp-headingSize-d1-0-2-170 smHelp-articleHeading-0-2-3" id=""><h5><div class="wrenchBox-0-2-53 wrenchBox-d11-0-2-177 wrenchSpacing-0-2-51 wrenchSpacing-d11-0-2-176"><div class="wrenchBox-0-2-53 wrenchBox-d12-0-2-179 wrenchSpacing-0-2-51 wrenchSpacing-d12-0-2-178"><svg class="" height="16" viewBox="0 0 22 22" width="16"><rect fill="#00BF6F" height="22" rx="4" width="22"></rect><path clip-rule="evenodd" d="m17.2153 10.3974c-.1495 0-.2974.0247-.4469.0495-.57-2.23193-2.3797-3.91724-4.6363-4.31471-.0984-.0247-.1985-.0247-.2973-.04941.0247-.5453.0494-1.19071.8673-1.76071l-.1495-.32207s-1.5865.49588-1.7607 1.85912c-.0737-.37106-.81796-.84265-1.19072-.91806l-.17424.29736c.32206.19852.54529.5453.59476.91806-2.28135.39747-4.09147 2.08277-4.66105 4.31462-1.01647-.2479-2.05807.3711-2.30601 1.388-.24794 1.0164.37106 2.0581 1.38795 2.306.39747.0984.79324.0737 1.166-.0737.17424.3975.37105.7932.61899 1.14l1.58647-1.0659-.0247-.0247c-.44689-.619-.69483-1.3632-.71954-2.1071-.04942-.8673.17424-1.736.71954-2.23183 1.14001-.96748 2.37975-.52059 3.17295.39743h.1985c.7685-.94273 2.0087-1.3632 3.173-.39743.5452.49583.7685 1.36323.7195 2.23183-.0247.7686-.2727 1.4881-.7195 2.1071l-.0248.0247 1.5865 1.0659c.248-.3463.4469-.7438.619-1.14.9675.371 2.0828-.0984 2.4555-1.0659.3728-.9675-.0984-2.0828-1.0658-2.4555-.2233-.1231-.4712-.1743-.6949-.1743l.0052.0017zm-12.34925 2.4803c-.29736-.0247-.5453-.2727-.52059-.5947.02471-.2974.24794-.5206.52059-.5453.12311 0 .22323.0247.32206.0984 0 .2973.02471.5947.04942.8933-.09841.0984-.22323.1496-.37106.1496v-.0017zm12.37395 0c-.1495 0-.2726-.0494-.371-.1496.0247-.2973.0494-.5947.0494-.8933.2479-.1742.5947-.0984.7685.1495.0737.0984.0984.1986.0984.3221.0247.3221-.2479.57-.5453.57z" fill="#FFFFFF" fill-rule="evenodd"></path></svg></div>SurveyMonkey</div></h5></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d41-0-2-183" id=""><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d47-0-2-184 smHelp-addFlex-0-2-36 smHelp-addFlex-d3-0-2-182"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d36-0-2-186 smHelp-addFlex-0-2-42 smHelp-addFlex-d6-0-2-185"><div class="xsMarginBottom mdMarginTop nonePaddingBottom nonePaddingTop smHelp-heading-0-2-166 smHelp-heading-d2-0-2-180 smHelp-headingWithLink-0-2-168 smHelp-headingSize-0-2-167 smHelp-headingSize-d3-0-2-181 smHelp-articleTitle-0-2-4" id=""><h1>Pregunta de mapa de clics</h1></div></div></div></div><div class="smHelp-chapterNavMobile-0-2-187"><ul class="smHelp-chapterNavListMobile-0-2-116"><li class="smHelp-chapterNavListItem-0-2-117 "><a href="#see">Qué ven los encuestados</a></li><li class="smHelp-chapterNavListItem-0-2-117 "><a href="#create">Cómo crear una pregunta de mapa de clics</a></li><li class="smHelp-chapterNavListItem-0-2-117 "><a href="#analyze">Cómo analizar y compartir datos</a></li></ul></div><div data-swiftype-index="true" data-swiftype-name="body" data-swiftype-type="text"><div class="smHelp-featureModule-0-2-188 smHelp-featureModule-d0-0-2-197"><div class="wrenchSlide-0-2-206 smHelp-wrenchSlide-d0-0-2-216"><div class="wrenchBanner-0-2-198 wrenchBanner-d6-0-2-202" role="status" tabindex="0" aria-describedby="banner527"><div class="wrenchBannerContent-0-2-199 wrenchBannerContent-d10-0-2-203" id="banner527"><div><div class="smHelp-addFlex-0-2-14 smHelp-addFlex-d8-0-2-226 "><p class="smHelp-background-0-2-158 smHelp-background-d5-0-2-227 smHelp-dropCap-0-2-159 smHelp-dropCap-d8-0-2-228 smHelp-paragraph-0-2-160 smHelp-paragraph-d9-0-2-229 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d3-0-2-230 smHelp-featureName-0-2-189">Mapa de clics</p><div class="smHelp-addFlex-0-2-14 smHelp-addFlex-d9-0-2-231 smHelp-iconContainer-0-2-191 smHelp-yellowIcon-0-2-192"><svg class="wrenchIcons-0-2-65 wrenchIcons-d8-0-2-232" viewBox="0 0 16 16" preserveAspectRatio="xMidYMid" aria-label="locked" role="img"><g><path d="M8.002 0a4.01 4.01 0 0 1 3.993 3.811l.005.2v1.997l1.951.004c.541 0 .986.41 1.043.936l.006.114v7.887c0 .542-.41.988-.936 1.045L13.95 16H2.05a1.05 1.05 0 0 1-1.044-.936L1 14.949V7.046c0-.542.41-.988.936-1.045l.114-.006L4 5.997V3.993A3.993 3.993 0 0 1 7.792.005L8.002 0zM2.5 7.496V14.5h11V7.511l-11-.015zM8 8.984a.75.75 0 0 1 .743.649l.007.102v2.503a.75.75 0 0 1-1.493.102l-.007-.102V9.735a.75.75 0 0 1 .75-.75zm0-7.483A2.494 2.494 0 0 0 5.505 3.83l-.005.163V6l5 .007V4.011a2.51 2.51 0 0 0-2.336-2.504L8 1.5z"></path></g></svg><span class="smHelp-colorBadgeText-0-2-195">Función de pago</span></div></div><div class="smHelp-featureString-0-2-190">Inicia sesión para ver si tu plan incluye esta función.</div></div></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d53-0-2-238"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d59-0-2-239 smHelp-addFlex-0-2-36 smHelp-addFlex-d4-0-2-237"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d42-0-2-241 smHelp-addFlex-0-2-42 smHelp-addFlex-d7-0-2-240"><p class="smHelp-background-0-2-158 smHelp-background-d10-0-2-233 smHelp-dropCap-0-2-159 smHelp-dropCap-d13-0-2-234 smHelp-paragraph-0-2-160 smHelp-paragraph-d14-0-2-235 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d6-0-2-236 ">Las preguntas de mapa de clics te permiten recibir retroalimentación directamente sobre una imagen. Puedes agregar una imagen en tu encuesta y pedirles a los encuestados que hagan clic en un lugar específico de la imagen. Por ejemplo, si cargas una fotografía de tu producto, puedes pedirles a las personas que hagan clic en la parte del envase que les resulte más atractiva.</p></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d65-0-2-245" id="see"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d71-0-2-246 smHelp-addFlex-0-2-36 smHelp-addFlex-d5-0-2-244"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d48-0-2-248 smHelp-addFlex-0-2-42 smHelp-addFlex-d8-0-2-247"><div class="noneMarginBottom mdMarginTop nonePaddingBottom nonePaddingTop smHelp-heading-0-2-166 smHelp-heading-d6-0-2-242 smHelp-headingWithLink-0-2-168 smHelp-headingSize-0-2-167 smHelp-headingSize-d7-0-2-243 " id="see"><h2>Qué ven los encuestados</h2></div></div></div></div><div class="smHelp-wistiaWrapper-0-2-249 smHelp-wistiaWrapper-d0-0-2-250" data-hidechapternav="true"><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d77-0-2-252"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d83-0-2-253 smHelp-addFlex-0-2-36 smHelp-addFlex-d6-0-2-251"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d54-0-2-255 smHelp-addFlex-0-2-42 smHelp-addFlex-d9-0-2-254"><div class="rc-video"><div class=" rc-video"><div class="wistia_embed wistia_async_peqrcbg5el"></div></div></div></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d89-0-2-259" id="create"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d95-0-2-260 smHelp-addFlex-0-2-36 smHelp-addFlex-d7-0-2-258"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d60-0-2-262 smHelp-addFlex-0-2-42 smHelp-addFlex-d10-0-2-261"><div class="noneMarginBottom mdMarginTop nonePaddingBottom nonePaddingTop smHelp-heading-0-2-166 smHelp-heading-d10-0-2-256 smHelp-headingWithLink-0-2-168 smHelp-headingSize-0-2-167 smHelp-headingSize-d11-0-2-257 " id="create"><h2>Cómo crear una pregunta de mapa de clics</h2></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d101-0-2-268"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d107-0-2-269 smHelp-addFlex-0-2-36 smHelp-addFlex-d8-0-2-267"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d66-0-2-271 smHelp-addFlex-0-2-42 smHelp-addFlex-d11-0-2-270"><p class="smHelp-background-0-2-158 smHelp-background-d15-0-2-263 smHelp-dropCap-0-2-159 smHelp-dropCap-d18-0-2-264 smHelp-paragraph-0-2-160 smHelp-paragraph-d19-0-2-265 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d9-0-2-266 ">Para agregar una pregunta de mapa de clics a tu encuesta:</p></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d113-0-2-283"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d119-0-2-284 smHelp-addFlex-0-2-36 smHelp-addFlex-d9-0-2-282"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d72-0-2-286 smHelp-addFlex-0-2-42 smHelp-addFlex-d12-0-2-285"><div class="smHelp-listStyles-0-2-274 smHelp-listStyles-d2-0-2-280 smHelp-listWrapper-0-2-277 smHelp-listWrapper-d3-0-2-281 smHelp-list-0-2-273 smHelp-list-d1-0-2-279 smHelp-listMdMediaQuery-0-2-275 smHelp-listTypography-0-2-276 smHelp-addonClassName-0-2-272 smHelp-addonClassName-d0-0-2-278"><ol start="1"><li>Ve a la sección <strong>Diseña tu encuesta</strong>.</li><li>Desde la sección Crea, elige <strong>Mapa de clics</strong>.</li><li>Ingresa el texto de la pregunta.</li><li>Haz clic en <strong>Cargar archivo</strong>.</li><li>Elige una imagen desde tu computadora.</li><li>Haz clic en <strong>Guardar</strong>.</li></ol></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d125-0-2-290" id=""><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d131-0-2-291 smHelp-addFlex-0-2-36 smHelp-addFlex-d10-0-2-289"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d78-0-2-293 smHelp-addFlex-0-2-42 smHelp-addFlex-d13-0-2-292"><div class="noneMarginBottom mdMarginTop nonePaddingBottom nonePaddingTop smHelp-heading-0-2-166 smHelp-heading-d14-0-2-287 smHelp-headingWithLink-0-2-168 smHelp-headingSize-0-2-167 smHelp-headingSize-d15-0-2-288 " id=""><h3>Opciones</h3></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d137-0-2-299"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d143-0-2-300 smHelp-addFlex-0-2-36 smHelp-addFlex-d11-0-2-298"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d84-0-2-302 smHelp-addFlex-0-2-42 smHelp-addFlex-d14-0-2-301"><p class="smHelp-background-0-2-158 smHelp-background-d20-0-2-294 smHelp-dropCap-0-2-159 smHelp-dropCap-d23-0-2-295 smHelp-paragraph-0-2-160 smHelp-paragraph-d24-0-2-296 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d12-0-2-297 ">Para hacer que tu pregunta de mapa de clics sea <a rel="noopener" target="_"self"" href="/es-la/surveymonkey/create/required-questions/?ut_source=help&ut_source2=create%2Fclick-map&ut_source3=inline">obligatoria</a>, haz clic en la pestaña <strong>Opciones</strong> y selecciona la casilla <strong>Hacer que la respuesta a esta pregunta sea obligatoria</strong>.</p></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d149-0-2-308"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d155-0-2-309 smHelp-addFlex-0-2-36 smHelp-addFlex-d12-0-2-307"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d90-0-2-311 smHelp-addFlex-0-2-42 smHelp-addFlex-d15-0-2-310"><p class="smHelp-background-0-2-158 smHelp-background-d25-0-2-303 smHelp-dropCap-0-2-159 smHelp-dropCap-d28-0-2-304 smHelp-paragraph-0-2-160 smHelp-paragraph-d29-0-2-305 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d15-0-2-306 ">La pregunta de mapa de clics no es <a rel="noopener" href="/es-la/surveymonkey/create/accessibility/" target="_self">accesible para quienes usen un lector de pantalla</a> para responder la encuesta, por lo que si haces que sea obligatoria, algunas personas no podrán completarla.</p></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d161-0-2-315" id="analyze"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d167-0-2-316 smHelp-addFlex-0-2-36 smHelp-addFlex-d13-0-2-314"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d96-0-2-318 smHelp-addFlex-0-2-42 smHelp-addFlex-d16-0-2-317"><div class="noneMarginBottom mdMarginTop nonePaddingBottom nonePaddingTop smHelp-heading-0-2-166 smHelp-heading-d18-0-2-312 smHelp-headingWithLink-0-2-168 smHelp-headingSize-0-2-167 smHelp-headingSize-d19-0-2-313 " id="analyze"><h2>Cómo analizar y compartir datos</h2></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d173-0-2-324"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d179-0-2-325 smHelp-addFlex-0-2-36 smHelp-addFlex-d14-0-2-323"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d102-0-2-327 smHelp-addFlex-0-2-42 smHelp-addFlex-d17-0-2-326"><p class="smHelp-background-0-2-158 smHelp-background-d30-0-2-319 smHelp-dropCap-0-2-159 smHelp-dropCap-d33-0-2-320 smHelp-paragraph-0-2-160 smHelp-paragraph-d34-0-2-321 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d18-0-2-322 ">En la sección <strong>Analiza los resultados</strong>, puedes ver en qué parte de tu imagen hicieron clic las personas.</p></div></div></div><div class="smHelp-container-0-2-328 smHelp-container-d0-0-2-332" data-hidechapternav="true"><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d185-0-2-335"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d191-0-2-336 smHelp-addFlex-0-2-36 smHelp-addFlex-d15-0-2-334"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d108-0-2-338 smHelp-addFlex-0-2-42 smHelp-addFlex-d18-0-2-337"><figure class="smHelp-image-0-2-339 smHelp-image-d0-0-2-340 smHelp-blockImage-0-2-331 smHelp-blockImage-d2-0-2-333 "><img alt="Imagen de una bolsa de café con elementos destacados en los que se puede hacer clic tal como aparecería en una pregunta de mapa de clics" class="smHelp-img-0-2-341 smHelp-img-d0-0-2-344 smHelp-imgMaxSize-0-2-342 smHelp-imgMaxSize-d1-0-2-345 smHelp-imgMultiSize-0-2-343" decoding="async" loading="lazy" srcSet="https://prod.smassets.net/assets/content/help/ClickMap-Analyze-592x400.png 592w, https://prod.smassets.net/assets/content/help/ClickMap-Analyze-814x550.png 814w, https://prod.smassets.net/assets/content/help/ClickMap-Analyze-150x150.png 150w, https://prod.smassets.net/assets/content/help/ClickMap-Analyze-768x519.png 768w, https://prod.smassets.net/assets/content/help/ClickMap-Analyze.png 900w"/></figure></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d197-0-2-349" id=""><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d203-0-2-350 smHelp-addFlex-0-2-36 smHelp-addFlex-d16-0-2-348"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d114-0-2-352 smHelp-addFlex-0-2-42 smHelp-addFlex-d19-0-2-351"><div class="noneMarginBottom mdMarginTop nonePaddingBottom nonePaddingTop smHelp-heading-0-2-166 smHelp-heading-d22-0-2-346 smHelp-headingWithLink-0-2-168 smHelp-headingSize-0-2-167 smHelp-headingSize-d23-0-2-347 " id=""><h3>Resumen por pregunta</h3></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d209-0-2-358"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d215-0-2-359 smHelp-addFlex-0-2-36 smHelp-addFlex-d17-0-2-357"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d120-0-2-361 smHelp-addFlex-0-2-42 smHelp-addFlex-d20-0-2-360"><p class="smHelp-background-0-2-158 smHelp-background-d35-0-2-353 smHelp-dropCap-0-2-159 smHelp-dropCap-d38-0-2-354 smHelp-paragraph-0-2-160 smHelp-paragraph-d39-0-2-355 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d21-0-2-356 ">En la pestaña Resumen por pregunta, te mostraremos la imagen y los puntos en los que las personas hicieron clic. Para cambiar el color del punto del clic, haz clic en <strong>Personalizar</strong>.</p></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d221-0-2-367"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d227-0-2-368 smHelp-addFlex-0-2-36 smHelp-addFlex-d18-0-2-366"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d126-0-2-370 smHelp-addFlex-0-2-42 smHelp-addFlex-d21-0-2-369"><p class="smHelp-background-0-2-158 smHelp-background-d40-0-2-362 smHelp-dropCap-0-2-159 smHelp-dropCap-d43-0-2-363 smHelp-paragraph-0-2-160 smHelp-paragraph-d44-0-2-364 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d24-0-2-365 ">Desplázate sobre un punto para ver las coordenadas del clic y la identificación individual del encuestado. Para ver la <a rel="noopener" href="/es-la/surveymonkey/analyze/individual-responses/" target="_self">respuesta individual</a> correspondiente, haz clic en un punto.</p></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d233-0-2-374" id=""><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d239-0-2-375 smHelp-addFlex-0-2-36 smHelp-addFlex-d19-0-2-373"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d132-0-2-377 smHelp-addFlex-0-2-42 smHelp-addFlex-d22-0-2-376"><div class="noneMarginBottom mdMarginTop nonePaddingBottom nonePaddingTop smHelp-heading-0-2-166 smHelp-heading-d26-0-2-371 smHelp-headingWithLink-0-2-168 smHelp-headingSize-0-2-167 smHelp-headingSize-d27-0-2-372 " id=""><h3>Cómo exportar y compartir datos</h3></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d245-0-2-383"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d251-0-2-384 smHelp-addFlex-0-2-36 smHelp-addFlex-d20-0-2-382"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d138-0-2-386 smHelp-addFlex-0-2-42 smHelp-addFlex-d23-0-2-385"><p class="smHelp-background-0-2-158 smHelp-background-d45-0-2-378 smHelp-dropCap-0-2-159 smHelp-dropCap-d48-0-2-379 smHelp-paragraph-0-2-160 smHelp-paragraph-d49-0-2-380 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d27-0-2-381 ">Todos los <a rel="noopener" href="/es-la/surveymonkey/analyze/exports/" target="_self">tipos de exportación</a> están disponibles para las preguntas de mapa de clics. Si quieres una exportación que se vea como lo que ves en la sección Analiza los resultados, elige el formato de archivo PDF o PPT.</p></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d257-0-2-392"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d263-0-2-393 smHelp-addFlex-0-2-36 smHelp-addFlex-d21-0-2-391"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d144-0-2-395 smHelp-addFlex-0-2-42 smHelp-addFlex-d24-0-2-394"><p class="smHelp-background-0-2-158 smHelp-background-d50-0-2-387 smHelp-dropCap-0-2-159 smHelp-dropCap-d53-0-2-388 smHelp-paragraph-0-2-160 smHelp-paragraph-d54-0-2-389 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d30-0-2-390 ">En las exportaciones XLS y CSV, te mostramos las coordenadas porcentuales de cada clic. Estos son porcentajes en escala de la imagen. Por ejemplo, (25.00, 75.00) representa un clic en el 25 % del eje X y el 75 % el eje Y de la imagen.</p></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d269-0-2-401"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d275-0-2-402 smHelp-addFlex-0-2-36 smHelp-addFlex-d22-0-2-400"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d150-0-2-404 smHelp-addFlex-0-2-42 smHelp-addFlex-d25-0-2-403"><p class="smHelp-background-0-2-158 smHelp-background-d55-0-2-396 smHelp-dropCap-0-2-159 smHelp-dropCap-d58-0-2-397 smHelp-paragraph-0-2-160 smHelp-paragraph-d59-0-2-398 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d33-0-2-399 ">Si quieres compartir los resultados de tu mapa de clics con otras personas, puedes compartir tus exportaciones o crear una <a rel="noopener" href="/es-la/surveymonkey/analyze/shared-data-pages/" target="_self">página de Datos compartidos</a>. Obtén más información sobre nuestras opciones de uso compartido: <a rel="noopener" href="/es-la/surveymonkey/analyze/sharing-survey-results/" target="_self">Cómo compartir los resultados de la encuesta</a></p></div></div></div></div><div class="smHelp-getFeedbackWidget-0-2-405" ub-in-page="628e661fe6d00659877460ea"></div><div class="smHelp-addFlex-0-2-14 smHelp-addFlex-d10-0-2-410 "><div class="smHelp-relatedArticlesBorder-0-2-406"></div><div class="xsMarginBottom mdMarginTop nonePaddingBottom nonePaddingTop smHelp-heading-0-2-166 smHelp-heading-d30-0-2-411 smHelp-headingWithLink-0-2-168 smHelp-headingSize-0-2-167 smHelp-headingSize-d31-0-2-412 smHelp-relatedArticlesHeader-0-2-407" id=""><h2>Artículos relacionados</h2></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d281-0-2-414"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d287-0-2-415 smHelp-addFlex-0-2-36 smHelp-addFlex-d23-0-2-413"><div class="smHelp-mdsGridPlusItem-0-2-44 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Puedes agregar una imagen en tu encuesta y pedirles a los encuestados que hagan clic en un lugar específico de la imagen. Por ejemplo, si cargas una fotografía de tu producto, puedes pedirles a las personas que hagan clic en la parte del envase que les resulte más atractiva.","content":[{"type":"help/feature","atts":{"code":"click_map_qt","label":"Mapa de clics","margin":"remove-bottom","showAuth":"all"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Las preguntas de mapa de clics te permiten recibir retroalimentación directamente sobre una imagen. Puedes agregar una imagen en tu encuesta y pedirles a los encuestados que hagan clic en un lugar específico de la imagen. Por ejemplo, si cargas una fotografía de tu producto, puedes pedirles a las personas que hagan clic en la parte del envase que les resulte más atractiva.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/heading","atts":{"anchorLink":"see","backgroundColor":"","content":"Qué ven los encuestados","fontSize":"","indentationLevel":0,"level":2,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"Qué ven los encuestados","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"sm/wistia","atts":{"align":"full","imageAlt":"","paddingBottom":"default","paddingTop":"default","playerColor":"#00bf6f","playerType":"inline","sectionTitle":"","showAuth":"all","timeOffset":"","videoAuthor":"SurveyMonkey","videoId":"peqrcbg5el","videoName":"Image Maps"}},{"type":"mds/heading","atts":{"anchorLink":"create","backgroundColor":"","content":"Cómo crear una pregunta de mapa de clics","fontSize":"","indentationLevel":0,"level":2,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"Cómo crear una pregunta de mapa de clics","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Para agregar una pregunta de mapa de clics a tu encuesta:","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/list","atts":{"className":"has-333-e-48-color has-text-color","ordered":true,"paddingBottom":"default","paddingTop":"default","showAuth":"all","start":1,"textColor":"color1"},"blocks":[{"type":"mds/list-item","atts":{"content":"Ve a la sección \u003cstrong>Diseña tu encuesta\u003c/strong>.","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"Desde la sección Crea, elige \u003cstrong>Mapa de clics\u003c/strong>.","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"Ingresa el texto de la pregunta.","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"Haz clic en \u003cstrong>Cargar archivo\u003c/strong>.","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"Elige una imagen desde tu computadora.","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"Haz clic en \u003cstrong>Guardar\u003c/strong>.","showAuth":"all"}}]},{"type":"mds/heading","atts":{"anchorLink":"","backgroundColor":"","content":"Opciones","fontSize":"","indentationLevel":0,"level":3,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Para hacer que tu pregunta de mapa de clics sea \u003ca href=\"/es-la/surveymonkey/create/required-questions/\" target=\"_"self"\" rel=\"noopener\">obligatoria\u003c/a>, haz clic en la pestaña \u003cstrong>Opciones\u003c/strong> y selecciona la casilla \u003cstrong>Hacer que la respuesta a esta pregunta sea obligatoria\u003c/strong>.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"La pregunta de mapa de clics no es \u003ca href=\"/es-la/surveymonkey/create/accessibility/\" target=\"_self\" rel=\"noopener\">accesible para quienes usen un lector de pantalla\u003c/a> para responder la encuesta, por lo que si haces que sea obligatoria, algunas personas no podrán completarla.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/heading","atts":{"anchorLink":"analyze","backgroundColor":"","content":"Cómo analizar y compartir datos","fontSize":"","indentationLevel":0,"level":2,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"Cómo analizar y compartir datos","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"En la sección \u003cstrong>Analiza los resultados\u003c/strong>, puedes ver en qué parte de tu imagen hicieron clic las personas.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"sm/image","atts":{"align":"full","alt":"Imagen de una bolsa de café con elementos destacados en los que se puede hacer clic tal como aparecería en una pregunta de mapa de clics","caption":"","eager":false,"image":{"medium":{"src":"https://prod.smassets.net/assets/content/help/ClickMap-Analyze-592x400.png","width":592,"height":400},"large":{"src":"https://prod.smassets.net/assets/content/help/ClickMap-Analyze-814x550.png","width":814,"height":550},"thumbnail":{"src":"https://prod.smassets.net/assets/content/help/ClickMap-Analyze-150x150.png","width":150,"height":150},"medium_large":{"src":"https://prod.smassets.net/assets/content/help/ClickMap-Analyze-768x519.png","width":768,"height":519},"full":{"src":"https://prod.smassets.net/assets/content/help/ClickMap-Analyze.png","width":900,"height":608}},"linkNewTab":false,"linkUrl":"","showAuth":"all"}},{"type":"mds/heading","atts":{"anchorLink":"","backgroundColor":"","content":"Resumen por 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clics","fontSize":"","indentationLevel":0,"level":2,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"Cómo crear una pregunta de mapa de clics","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Para agregar una pregunta de mapa de clics a tu encuesta:","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/list","atts":{"className":"has-333-e-48-color has-text-color","ordered":true,"paddingBottom":"default","paddingTop":"default","showAuth":"all","start":1,"textColor":"color1"},"blocks":[{"type":"mds/list-item","atts":{"content":"Ve a la sección \u003cstrong>Diseña tu encuesta\u003c/strong>.","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"Desde la sección Crea, elige \u003cstrong>Mapa de clics\u003c/strong>.","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"Ingresa el texto de la 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Para cambiar el color del punto del clic, haz clic en \u003cstrong>Personalizar\u003c/strong>.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Desplázate sobre un punto para ver las coordenadas del clic y la identificación individual del encuestado. 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