ReproductiveRights.gov - Your Right to Emergency Medical Care

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Share sensitive information only on official, secure websites. </p> </div> </div> </div> </div> </div> </section> <header class="rr-header"> <div class="rr-header__container rr-container"> <div class="rr-header__logo"> <a href="/"> <img src="/assets/img/hhs-bird.png" width="38" height="43" alt="HHS Logo Mark" /> <div class="rr-header__logo__text"> <span class="logo-first">Reproductive</span> <span class="logo-second">Rights</span><span class="logo-ext">.gov</span> </div> </a> </div> <div class="rr-header__right"> <nav aria-label="Primary navigation" class="rr-nav"> <ul class="rr-nav__primary"> <li class="rr-nav__primary-item"> <a href="/#rights" class="rr-nav__primary-link">Your Rights</a> </li> <li class="rr-nav__primary-item"> <a href="/emergency-care" class="rr-nav__primary-link">Emergency Care</a> </li> </ul> </nav> <nav aria-label="Language navigation" class="rr-nav rr-nav__lang"> <ul class="rr-nav__lang-mobile usa-accordion"> <li class="rr-nav__lang-mobile-item"> <button class="usa-accordion__button" aria-expanded="false" aria-controls="rr-languages"> <span>English</span> </button> <ul id="rr-languages" class="rr-nav__lang-submenu usa-accordion__content"> <li lang="es-US" class="rr-nav__lang-submenu-item"> <a href="/es/emergency-care/" class="spanish-link"><span class="sr-only">Presione Enter para cambiar el idioma del sitio a </span>Español</a> </li>  </ul> </li> </ul> </nav> <nav class="rr-nav rr-mobile-primary"> <ul class="rr-nav__mobile-primary usa-accordion"> <li class="rr-nav__mobile-primary-mobile-item"> <button class="usa-accordion__button" aria-expanded="false" aria-controls="rr-mobile-primary"> <span> <svg xmlns="http://www.w3.org/2000/svg" height="24" viewBox="0 0 24 24" width="24"><path d="M0 0h24v24H0z" fill="none"/><path d="M3 18h18v-2H3v2zm0-5h18v-2H3v2zm0-7v2h18V6H3z"/></svg> </span> <span class="sr-only">Menu</span> </button> <ul id="rr-mobile-primary" class="rr-nav__mobile-primary-submenu usa-accordion__content"> <li class="rr-nav__mobile-primary-submenu-item"> <a href="/#rights">Your Rights</a> </li> <li class="rr-nav__mobile-primary-submenu-item"> <a href="/emergency-care/">Emergency Care</a> </li> </ul> </li> </ul> </nav> </div> </div> </header> <main id="main-content" class="rr-main"> <div class="rr-banner" id="update"> <div class="rr-container rr-banner__container"> <h2>Update on Emergency Medical Care</h2> <div class="rr-banner__content"> <p style="break-inside: avoid;">On June 27, the Supreme Court issued its order in <em>Moyle v. United States</em>, reinstating the protections of the Emergency Medical Treatment and Labor Act (EMTALA) for pregnant women experiencing emergency medical conditions in Idaho. On July 2, the Department of Health and Human Services sent a <a href="https://www.hhs.gov/about/news/2024/07/02/biden-harris-administration-reaffirms-commitment-emtala-enforcement.html" target="_blank" rel="noopener" class="usa-link--external">letter</a> reminding hospitals and provider associations that it is a hospital’s legal duty to offer necessary stabilizing medical treatment, including abortion care (or transfer, if appropriate), to all patients in Medicare-participating hospitals who are found to have an emergency medical condition.<sup><a href="#1">1</a></sup></p> <p>The Biden-Harris Administration remains committed to protecting reproductive rights and maintains our long-standing position that women have the right to access the emergency medical care they need. Read statements from <a href="https://www.whitehouse.gov/briefing-room/statements-releases/2024/06/27/statement-from-president-joe-biden-on-moyle-v-united-states/" target="_blank" rel="noopener" class="usa-link--external">President Joe Biden</a>, <a href="https://www.justice.gov/opa/pr/attorney-general-merrick-b-garland-statement-supreme-courts-order-moyle-v-united-states" target="_blank" rel="noopener" class="usa-link--external">Attorney General Merrick Garland</a>, <a href="https://www.hhs.gov/about/news/2024/06/27/hhs-secretary-xavier-becerra-statement-supreme-court-decision-moyle-v-united-states.html" target="_blank" rel="noopener noreferrer" class="usa-link--external">Health and Human Services Secretary Xavier Becerra</a>, and <a href="https://www.cms.gov/newsroom/press-releases/statement-cms-administrator-chiquita-brooks-lasure-emtala-protections" target="_blank" rel="noopener noreferrer" class="usa-link--external">CMS Administrator Chiquita Brooks-LaSure</a>. </p> </div> </div> </div> <div class="rr-rights rr-section--light"> <div class="rr-container rr-rights__container"> <div class="rr-rights__intro"> <h2>Your Right to Emergency Medical Care</h2> <p>In light of the Supreme Court's decision to overturn Roe v. Wade, it's more important than ever that you know your rights on receiving emergency medical care.</p> <ul> <li>The <a href="https://www.cms.gov/medicareprovider-enrollment-and-certificationsurveycertificationgeninfopolicy-and-memos-states-and/reinforcement-emtala-obligations-specific-patients-who-are-pregnant-or-are-experiencing-pregnancy" target="_blank" rel="noopener" class="usa-link--external">Emergency Medical Treatment and Labor Act (EMTALA)</a> requires Medicare-participating hospital emergency departments to offer any person who requests it an appropriate medical screening examination within the capability of the hospital’s emergency department.</li> <li>If the hospital determines that you have an emergency medical condition, federal law requires the hospital to offer you treatment until your emergency medical condition is stabilized, or an appropriate transfer to another hospital if you need it.</li> <li>An emergency medical condition includes any medical condition manifesting itself by acute symptoms and that, in the absence of immediate medical attention, could reasonably be expected to place the person’s health in serious jeopardy. Emergency medical conditions involving pregnant patients may include, but are not limited to, ectopic pregnancy, complications of a pregnancy loss, or emergent hypertensive disorders, such as preeclampsia with severe features. In some instances, the treatment reasonably necessary to stabilize a pregnant woman’s emergency medical condition may be an abortion.</li> <li>These federal rights preempt any directly conflicting state laws or mandates that apply to specific procedures.<sup><a href="#1">1</a></sup></li> </ul> <p><sup><a name="1">1</a></sup> Please note: pursuant to the injunction in <em>Texas v. Becerra</em>, No. 5:22-CV-185-H (N.D. Tex.), HHS may not enforce the following interpretations contained in the July 11, 2022, CMS guidance (and the corresponding letter sent the same day by HHS Secretary Becerra): (1) the Guidance and Letter’s interpretation that Texas abortion laws are preempted by EMTALA; and (2) the Guidance and Letter’s interpretation of EMTALA — both as to when an abortion is required and EMTALA’s effect on state laws governing abortion — within the State of Texas or against the members of the American Association of Pro Life Obstetricians and Gynecologists (AAPLOG) and the Christian Medical and Dental Association (CMDA).</p> <h3>If you are a health care provider:</h3> <ul> <li>For <strong>frontline health care providers</strong>, EMTALA requires a hospital to provide stabilizing medical treatment to any pregnant patients presenting to the hospital with an emergency medical condition, <strong>regardless of any directly conflicting restrictions in the state where you practice.</strong></li> <li>This means that physicians and other qualified medical personnel are required by federal law to offer stabilizing medical treatment (or an appropriate transfer) to a patient who presents to the emergency department and is found to have an emergency medical condition. This requirement preempts any directly conflicting state law or mandate that might otherwise prohibit such treatment, such as state prohibitions or restrictions on abortions.</li> <li>Stabilizing treatment could include medical and/or surgical interventions (such as abortion, removal of one or both fallopian tubes, anti-hypertensive therapy, or methotrexate therapy), irrespective of any directly conflicting state laws or mandates that apply to specific procedures.</li> <li>Health care professionals and institutions with religious or conscience objections to providing abortions do not have to do so. To learn more <a href="https://www.hhs.gov/conscience/index.html" target="_blank" rel="noopener" class="usa-link--external">click here</a>.</li> </ul> <h3>If you are a patient:</h3> <ul> <li>If you present to the emergency department, you must be offered an appropriate medical screening examination to determine if you have an emergency medical condition. If you do, your health care providers in the emergency department are not permitted to wait until your emergency medical condition deteriorates before they provide stabilizing treatment.</li> <li>The enforcement of EMTALA is a complaint driven process. If you or someone you know did not receive the emergency stabilizing medical care to which they were entitled, you can file an EMTALA complaint either by contacting your state’s survey agency or by using the Centers for Medicare & Medicaid Services webform. <ul> <li>To contact your state's survey agency, use the tool below.</li> <li>To file a complaint with the Centers for Medicare & Medicaid Services <a href="https://www.cms.gov/priorities/your-patient-rights/emergency-room-rights" target="_blank" rel="noopener" class="usa-link--external">click here</a>.</li> </ul> </li> </ul> </div> <div class="rr-complaints"> <h3 class="rr-complaints__title">Contact Information for Filing a Complaint with the State Survey Agency</h3> <p>Select your state or area to view contact information for filing a complaint</p> <form> <div class="rr-complaints__dropdown"> <select class="rr-complaints__select"> <option value="">Select a State</option> <option value="alabama">Alabama</option> <option value="alaska">Alaska</option> <option value="american-samoa">American Samoa</option> <option value="arizona">Arizona</option> <option value="arkansas">Arkansas</option> <option value="california">California</option> <option value="colorado">Colorado</option> <option value="connecticut">Connecticut</option> <option value="delaware">Delaware</option> <option value="district-of-columbia">District of Columbia</option> <option value="florida">Florida</option> <option value="georgia">Georgia</option> <option value="guam">Guam</option> <option value="hawaii">Hawaii</option> <option value="idaho">Idaho</option> <option value="illinois">Illinois</option> <option value="indiana">Indiana</option> <option value="iowa">Iowa</option> <option value="kansas">Kansas</option> <option value="kentucky">Kentucky</option> <option value="louisiana">Louisiana</option> <option value="maine">Maine</option> <option value="maryland">Maryland</option> <option value="massachusetts">Massachusetts</option> <option value="michigan">Michigan</option> <option value="minnesota">Minnesota</option> <option value="mississippi">Mississippi</option> <option value="missouri">Missouri</option> <option value="montana">Montana</option> <option value="nebraska">Nebraska</option> <option value="nevada">Nevada</option> <option value="new-hampshire">New Hampshire</option> <option value="new-jersey">New Jersey</option> <option value="new-mexico">New Mexico</option> <option value="new-york">New York</option> <option value="north-carolina">North Carolina</option> <option value="north-dakota">North Dakota</option> <option value="northern-mariana-islands">Northern Mariana Islands</option> <option value="ohio">Ohio</option> <option value="oklahoma">Oklahoma</option> <option value="oregon">Oregon</option> <option value="pennsylvania">Pennsylvania</option> <option value="puerto-rico">Puerto Rico</option> <option value="rhode-island">Rhode Island</option> <option value="south-carolina">South Carolina</option> <option value="south-dakota">South Dakota</option> <option value="tennessee">Tennessee</option> <option value="texas">Texas</option> <option value="us-virgin-islands">US Virgin Islands</option> <option value="utah">Utah</option> <option value="vermont">Vermont</option> <option value="virginia">Virginia</option> <option value="washington">Washington</option> <option value="west-virginia">West Virginia</option> <option value="wisconsin">Wisconsin</option> <option value="wyoming">Wyoming</option> </select> </div> </form> <div class="rr-complaints__states"> <div class="rr-complaints__state rr-state-alabama"> <strong>State Survey Agency: </strong>Alabama<br /> <strong>State Health Department's Web Site Address: </strong><br /> <a href="https://www.alabamapublichealth.gov/providerstandards/complaints.html" target="_blank" rel="noopener" class="usa-link--external">https://www.alabamapublichealth.gov/providerstandards/complaints.html</a><br /> <strong>Phone Number: </strong><br /> 800-356-9596 </div> <div class="rr-complaints__state rr-state-alaska"> <strong>State Survey Agency: </strong>Alaska<br /> <strong>State Health Department's Web Site Address: </strong><br /> <a href="https://health.alaska.gov/dhcs/Pages/hflc/Complaint-form.aspx" target="_blank" rel="noopener" class="usa-link--external">https://dhss.alaska.gov/dhcs/Pages/hflc/Complaint-form.aspx</a><br /> <strong>Phone Number: </strong><br /> Office: 907-334-2483<br /> Toll Free: 888-387-9387 </div> <div class="rr-complaints__state rr-state-american-samoa"> <strong>State Survey Agency: </strong>American Samoa<br /> Complaints can be filed at: Survey & Operations Group, San Francisco/Seattle Acute & Continuing Care Branch: ROSFOSO@cms.hhs.gov<br /> <strong>Phone Number: </strong><br /> 415-744-3501 </div> <div class="rr-complaints__state rr-state-arizona"> <strong>State Survey Agency: </strong>Arizona<br /> <strong>State Health Department's Web Site Address: </strong><br /> <a href="https://app3.azdhs.gov/PROD-AZHSComplaint-UI" target="_blank" rel="noopener" class="usa-link--external">https://app3.azdhs.gov/PROD-AZHSComplaint-UI</a><br /> <strong>Phone Number: </strong><br /> 602-364-2536 </div> <div class="rr-complaints__state rr-state-arkansas"> <strong>State Survey Agency: </strong>Arkansas<br /> <strong>State Health Department's Web Site Address: </strong><br /> <a href="https://www.healthy.arkansas.gov/health-facility-services-complaints" target="_blank" rel="noopener" class="usa-link--external">https://www.healthy.arkansas.gov/health-facility-services-complaints</a><br /> <strong>Phone Number: </strong><br /> 800-233-0340<br /> 501-661-2201 </div> <div class="rr-complaints__state rr-state-california"> <strong>State Survey Agency: </strong>California<br /> <strong>State Health Department's Web Site Address: </strong><br /> <a href="https://www.cdph.ca.gov/programs/chcq/lcp/calhealthfind/Pages/Home.aspx" target="_blank" rel="noopener" class="usa-link--external">https://www.cdph.ca.gov/programs/chcq/lcp/calhealthfind/Pages/Home.aspx</a><br /> <strong>Phone Number: </strong><br /> Toll free number listed on website by district: https://www.cdph.ca.gov/Programs/CHCQ/LCP/Pages/DistrictOffices.aspx </div> <div class="rr-complaints__state rr-state-colorado"> <strong>State Survey Agency: </strong>Colorado<br /> <strong>State Health Department's Web Site Address: </strong><br /> <a href="https://cdphe.colorado.gov/health-facilities-complaints" target="_blank" rel="noopener" class="usa-link--external">https://cdphe.colorado.gov/health-facilities-complaints</a><br /> <a href="https://cdphe.colorado.gov/file-a-complaint/health-facilities-complaint-and-occurrence-contacts" target="_blank" rel="noopener" class="usa-link--external">https://cdphe.colorado.gov/file-a-complaint/health-facilities-complaint-and-occurrence-contacts</a><br /> <strong>Phone Number: </strong><br /> Other provider specific contacts are listed here: https://cdphe.colorado.gov/file-a-complaint/health-facilities-complaint-and-occurrence-contacts<br /> 1-800-842-8826 </div> <div class="rr-complaints__state rr-state-connecticut"> <strong>State Survey Agency: </strong>Connecticut<br /> <strong>State Health Department's Web Site Address: </strong><br /> <a href="https://dphflisevents.ct.gov/Complaints" target="_blank" rel="noopener" class="usa-link--external">https://dphflisevents.ct.gov/Complaints</a><br /> <strong>Phone Number: </strong><br /> 860-509-7400 </div> <div class="rr-complaints__state rr-state-delaware"> <strong>State Survey Agency: </strong>Delaware<br /> <strong>State Health Department's Web Site Address: </strong><br /> <a href="https://dhss.delaware.gov/dhss/dhcq/ohflcmain.html" target="_blank" rel="noopener" class="usa-link--external">https://dhss.delaware.gov/dhss/dhcq/ohflcmain.html</a><br /> <strong>Phone Number: </strong><br /> 800-942-7373 </div> <div class="rr-complaints__state rr-state-district-of-columbia"> <strong>State Survey Agency: </strong>District of Columbia<br /> <strong>State Health Department's Web Site Address: </strong><br /> <a href="https://dchealth.dc.gov/node/145702" target="_blank" rel="noopener" class="usa-link--external">https://dchealth.dc.gov/node/145702</a><br /> <strong>Phone Number: </strong><br /> 202-442-5833 </div> <div class="rr-complaints__state rr-state-florida"> <strong>State Survey Agency: </strong>Florida<br /> <strong>State Health Department's Web Site Address: </strong><br /> <a href="https://ahca.myflorida.com/contact-ahca/filing-a-complaint" target="_blank" rel="noopener" class="usa-link--external">https://ahca.myflorida.com/contact-ahca/filing-a-complaint</a><br /> <a href="https://apps.ahca.myflorida.com/hcfc/" target="_blank" rel="noopener" class="usa-link--external">https://apps.ahca.myflorida.com/hcfc/</a><br /> <strong>Phone Number: </strong><br /> 888-419-3456 </div> <div class="rr-complaints__state rr-state-georgia"> <strong>State Survey Agency: </strong>Georgia<br /> <strong>State Health Department's Web Site Address: </strong><br /> <a href="https://dch.georgia.gov/divisionsoffices/healthcare-facility-regulation/facility-licensure/hfr-file-complaint" target="_blank" rel="noopener" class="usa-link--external">https://dch.georgia.gov/divisionsoffices/healthcare-facility-regulation/facility-licensure/hfr-file-complaint</a><br /> <strong>Phone Number: </strong><br /> 800-878-6442 </div> <div class="rr-complaints__state rr-state-guam"> <strong>State Survey Agency: </strong>Guam<br /> Complaints can be filed at: Survey & Operations Group, San Francisco/Seattle Acute & Continuing Care Branch: ROSFOSO@cms.hhs.gov<br /> <strong>Phone Number: </strong><br /> 415-744-3501 </div> <div class="rr-complaints__state rr-state-hawaii"> <strong>State Survey Agency: </strong>Hawaii<br /> <strong>State Health Department's Web Site Address: </strong><br /> <a href="https://health.hawaii.gov/ohca/files/2017/06/Complaint-Intake-Form-62017.pdf" target="_blank" rel="noopener" class="usa-link--external">https://health.hawaii.gov/ohca/files/2017/06/Complaint-Intake-Form-62017.pdf</a><br /> <strong>Phone Number: </strong><br /> 808-692-7420 </div> <div class="rr-complaints__state rr-state-idaho"> <strong>State Survey Agency: </strong>Idaho<br /> <strong>State Health Department's Web Site Address: </strong><br /> <a href="https://healthandwelfare.idaho.gov/providers/acute-and-continuing-care/home-health-agencies" target="_blank" rel="noopener" class="usa-link--external">https://healthandwelfare.idaho.gov/providers/acute-and-continuing-care/home-health-agencies</a><br /> <strong>Phone Number: </strong><br /> 800-345-1453<br /> Fax: 208-364-1888 </div> <div class="rr-complaints__state rr-state-illinois"> <strong>State Survey Agency: </strong>Illinois<br /> <strong>State Health Department's Web Site Address: </strong><br /> <a href="https://dph.illinois.gov/topics-services/health-care-regulation/complaints.html" target="_blank" rel="noopener" class="usa-link--external">https://dph.illinois.gov/topics-services/health-care-regulation/complaints.html</a><br /> <strong>Phone Number: </strong><br /> 1-800-252-4343 </div> <div class="rr-complaints__state rr-state-indiana"> <strong>State Survey Agency: </strong>Indiana<br /> <strong>State Health Department's Web Site Address: </strong><br /> <a href="https://www.in.gov/health/ltc/contact/complaints/" target="_blank" rel="noopener" class="usa-link--external">https://www.in.gov/health/ltc/contact/complaints/</a><br /> <a href="https://www.in.gov/health/cshcr/acute-and-continuing-care/" target="_blank" rel="noopener" class="usa-link--external">https://www.in.gov/health/cshcr/acute-and-continuing-care/</a><br /> <strong>Phone Number: </strong><br /> 800-246-8909 </div> <div class="rr-complaints__state rr-state-iowa"> <strong>State Survey Agency: </strong>Iowa<br /> <strong>State Health Department's Web Site Address: </strong><br /> <a href="https://dial.iowa.gov/complaints" target="_blank" rel="noopener" class="usa-link--external">https://dial.iowa.gov/complaints</a><br /> <a href="https://stateofiowa.seamlessdocs.com/f/DIA_Contact_Form" target="_blank" rel="noopener" class="usa-link--external">https://stateofiowa.seamlessdocs.com/f/DIA_Contact_Form</a><br /> <strong>Phone Number: </strong><br /> 1-877-686-0027 </div> <div class="rr-complaints__state rr-state-kansas"> <strong>State Survey Agency: </strong>Kansas<br /> <strong>State Health Department's Web Site Address: </strong><br /> <a href="https://www.kdhe.ks.gov/625/Complaint-Hotline" target="_blank" rel="noopener" class="usa-link--external">https://www.kdhe.ks.gov/625/Complaint-Hotline</a><br /> <strong>Phone Number: </strong><br /> 800-842-0078 </div> <div class="rr-complaints__state rr-state-kentucky"> <strong>State Survey Agency: </strong>Kentucky<br /> <strong>State Health Department's Web Site Address: </strong><br /> <a href="https://www.chfs.ky.gov/agencies/os/oig/dhc/Pages/default.aspx" target="_blank" rel="noopener" class="usa-link--external">https://www.chfs.ky.gov/agencies/os/oig/dhc/Pages/default.aspx</a><br /> <strong>Phone Number: </strong><br /> Abuse: 1-877-597-2331 </div> <div class="rr-complaints__state rr-state-louisiana"> <strong>State Survey Agency: </strong>Louisiana<br /> <strong>State Health Department's Web Site Address: </strong><br /> <a href="https://ldh.la.gov/page/health-standards-section-complaints" target="_blank" rel="noopener" class="usa-link--external">https://ldh.la.gov/page/health-standards-section-complaints</a><br /> <strong>Phone Number: </strong><br /> See website for contacts: https://ldh.la.gov/page/health-standards-section-complaints </div> <div class="rr-complaints__state rr-state-maine"> <strong>State Survey Agency: </strong>Maine<br /> <strong>State Health Department's Web Site Address: </strong><br /> <a href="https://www.maine.gov/dhhs/dlc/safety-reporting/file-a-complaint" target="_blank" rel="noopener" class="usa-link--external">https://www.maine.gov/dhhs/dlc/safety-reporting/file-a-complaint</a><br /> <strong>Phone Number: </strong><br /> 1-800-383-2441 </div> <div class="rr-complaints__state rr-state-maryland"> <strong>State Survey Agency: </strong>Maryland<br /> <strong>State Health Department's Web Site Address: </strong><br /> <a href="https://app.smartsheet.com/b/publish?EQBCT=07c94438f6714af1bbfe8ff1037b8b74" target="_blank" rel="noopener" class="usa-link--external">https://app.smartsheet.com/b/publish?EQBCT=07c94438f6714af1bbfe8ff1037b8b74 </a><br /> <strong>Phone Number: </strong><br /> General number for complaint submissions for various provider types is 410-402-8015. </div> <div class="rr-complaints__state rr-state-massachusetts"> <strong>State Survey Agency: </strong>Massachusetts<br /> <strong>State Health Department's Web Site Address: </strong><br /> <a href="https://www.mass.gov/how-to/file-a-complaint-regarding-a-nursing-home-or-other-health-care-facility" target="_blank" rel="noopener" class="usa-link--external">https://www.mass.gov/how-to/file-a-complaint-regarding-a-nursing-home-or-other-health-care-facility</a><br /> <strong>Phone Number: </strong><br /> (800) 462-5540<br /> 617-753-8000 </div> <div class="rr-complaints__state rr-state-michigan"> <strong>State Survey Agency: </strong>Michigan<br /> <strong>State Health Department's Web Site Address: </strong><br /> <a href="https://www.michigan.gov/lara/bureau-list/bsc/file-a-complaint-with-bsc" target="_blank" rel="noopener" class="usa-link--external">https://www.michigan.gov/lara/bureau-list/bsc/file-a-complaint-with-bsc</a><br /> <strong>Phone Number: </strong><br /> 1-800-882-6006 </div> <div class="rr-complaints__state rr-state-minnesota"> <strong>State Survey Agency: </strong>Minnesota<br /> <strong>State Health Department's Web Site Address: </strong><br /> <a href="https://www.health.state.mn.us/facilities/regulation/filecomplaint.html" target="_blank" rel="noopener" class="usa-link--external">https://www.health.state.mn.us/facilities/regulation/filecomplaint.html</a><br /> <strong>Phone Number: </strong><br /> 844-880-1574 </div> <div class="rr-complaints__state rr-state-mississippi"> <strong>State Survey Agency: </strong>Mississippi<br /> <strong>State Health Department's Web Site Address: </strong><br /> <a href="https://msdh.ms.gov/page/30,0,83,787.html" target="_blank" rel="noopener" class="usa-link--external">https://msdh.ms.gov/page/30,0,83,787.html</a><br /> <strong>Phone Number: </strong><br /> 800-227-7308 </div> <div class="rr-complaints__state rr-state-missouri"> <strong>State Survey Agency: </strong>Missouri<br /> <strong>State Health Department's Web Site Address: </strong><br /> <a href="https://health.mo.gov/safety/abuse/" target="_blank" rel="noopener" class="usa-link--external">https://health.mo.gov/safety/abuse/</a><br /> <a href="https://health.mo.gov/safety/hospice/index.php" target="_blank" rel="noopener" class="usa-link--external">https://health.mo.gov/safety/hospice/index.php</a><br /> <strong>Phone Number: </strong><br /> 800-392-0210 </div> <div class="rr-complaints__state rr-state-montana"> <strong>State Survey Agency: </strong>Montana<br /> <strong>State Health Department's Web Site Address: </strong><br /> <a href="https://dphhs.mt.gov/qad/certificationcomplaintform" target="_blank" rel="noopener" class="usa-link--external">https://dphhs.mt.gov/qad/certificationcomplaintform</a><br /> <strong>Phone Number: </strong><br /> (406) 444-2099 </div> <div class="rr-complaints__state rr-state-nebraska"> <strong>State Survey Agency: </strong>Nebraska<br /> <strong>State Health Department's Web Site Address: </strong><br /> <a href="https://dhhs.ne.gov/licensure/Pages/Health-Care-Facilities-and-Services-Complaints.aspx" target="_blank" rel="noopener" class="usa-link--external">https://dhhs.ne.gov/licensure/Pages/Health-Care-Facilities-and-Services-Complaints.aspx</a><br /> <strong>Phone Number: </strong><br /> 402-471-0316<br /> Fax: 402-742-2389 </div> <div class="rr-complaints__state rr-state-nevada"> <strong>State Survey Agency: </strong>Nevada<br /> <strong>State Health Department's Web Site Address: </strong><br /> <a href="https://dpbh.nv.gov/Reg/HealthFacilities/dta/Complaints/HCQC-Complaint-Form/" target="_blank" rel="noopener" class="usa-link--external">https://dpbh.nv.gov/Reg/HealthFacilities/dta/Complaints/HCQC-Complaint-Form/</a><br /> <strong>Phone Number: </strong><br /> 1-800-225-3414 </div> <div class="rr-complaints__state rr-state-new-hampshire"> <strong>State Survey Agency: </strong>New Hampshire<br /> <strong>State Health Department's Web Site Address: </strong><br /> <a href="https://www.dhhs.nh.gov/file-complaint-against-health-facility-nh" target="_blank" rel="noopener" class="usa-link--external">https://www.dhhs.nh.gov/file-complaint-against-health-facility-nh</a><br /> <strong>Phone Number: </strong><br /> 603-271-9049 </div> <div class="rr-complaints__state rr-state-new-jersey"> <strong>State Survey Agency: </strong>New Jersey<br /> <strong>State Health Department's Web Site Address: </strong><br /> <a href="https://www.state.nj.us/health/healthfacilities/file_complaint.shtml" target="_blank" rel="noopener" class="usa-link--external">https://www.state.nj.us/health/healthfacilities/file_complaint.shtml</a><br /> <strong>Phone Number: </strong><br /> 800-792-9770 </div> <div class="rr-complaints__state rr-state-new-mexico"> <strong>State Survey Agency: </strong>New Mexico<br /> <strong>State Health Department's Web Site Address: </strong><br /> <a href="https://www.nmhealth.org/about/dhi/ane/rane/" target="_blank" rel="noopener" class="usa-link--external">https://www.nmhealth.org/about/dhi/ane/rane/</a><br /> <strong>Phone Number: </strong><br /> 800-752-8649 </div> <div class="rr-complaints__state rr-state-new-york"> <strong>State Survey Agency: </strong>New York<br /> <strong>State Health Department's Web Site Address: </strong><br /> <a href="https://apps.health.ny.gov/surveyd8/facility-complaint-form" target="_blank" rel="noopener" class="usa-link--external">https://apps.health.ny.gov/surveyd8/facility-complaint-form</a><br /> <strong>Phone Number: </strong><br /> General Complaints Phone number: 1-800-663-6114 </div> <div class="rr-complaints__state rr-state-north-carolina"> <strong>State Survey Agency: </strong>North Carolina<br /> <strong>State Health Department's Web Site Address: </strong><br /> <a href="https://info.ncdhhs.gov/dhsr/ciu/filecomplaint.html" target="_blank" rel="noopener" class="usa-link--external">https://info.ncdhhs.gov/dhsr/ciu/filecomplaint.html</a><br /> <strong>Phone Number: </strong><br /> 1-800-624-3004 (within NC)<br /> 919-855-4500 (outside NC) </div> <div class="rr-complaints__state rr-state-north-dakota"> <strong>State Survey Agency: </strong>North Dakota<br /> <strong>State Health Department's Web Site Address: </strong><br /> <a href="https://www.hhs.nd.gov/health/regulation-licensure-and-certification/health-facilities-unit/health-facility-concerns" target="_blank" rel="noopener" class="usa-link--external">https://www.hhs.nd.gov/health/regulation-licensure-and-certification/health-facilities-unit/health-facility-concerns</a><br /> <a href="https://www.hhs.nd.gov/health/regulation-licensure-and-certification/health-facilities-unit/hospice-programs" target="_blank" rel="noopener" class="usa-link--external">https://www.hhs.nd.gov/health/regulation-licensure-and-certification/health-facilities-unit/hospice-programs</a><br /> <strong>Phone Number: </strong><br /> (701) 328-2352 </div> <div class="rr-complaints__state rr-state-northern-mariana-islands"> <strong>State Survey Agency: </strong>Northern Mariana Islands<br /> Complaints can be filed at: Survey & Operations Group, San Francisco/Seattle Acute & Continuing Care Branch: ROSFOSO@cms.hhs.gov<br /> <strong>Phone Number: </strong><br /> 415-744-3501 </div> <div class="rr-complaints__state rr-state-ohio"> <strong>State Survey Agency: </strong>Ohio<br /> <strong>State Health Department's Web Site Address: </strong><br /> <a href="https://odh.ohio.gov/know-our-programs/complaints-nursing-home-and-healthcare-facilities/complaints-hcf-nh" target="_blank" rel="noopener" class="usa-link--external">https://odh.ohio.gov/know-our-programs/complaints-nursing-home-and-healthcare-facilities/complaints-hcf-nh</a><br /> <strong>Phone Number: </strong><br /> 1-800-342-0553 </div> <div class="rr-complaints__state rr-state-oklahoma"> <strong>State Survey Agency: </strong>Oklahoma<br /> <strong>State Health Department's Web Site Address: </strong><br /> <a href="https://oklahoma.gov/health/services/licensing-inspections/medical-facilities-service/complaints-and-enforcement-division.html" target="_blank" rel="noopener" class="usa-link--external">https://oklahoma.gov/health/services/licensing-inspections/medical-facilities-service/complaints-and-enforcement-division.html</a><br /> <strong>Phone Number: </strong><br /> 405-426-8470 </div> <div class="rr-complaints__state rr-state-oregon"> <strong>State Survey Agency: </strong>Oregon<br /> <strong>State Health Department's Web Site Address: </strong><br /> <a href="https://www.oregon.gov/oha/PH/PROVIDERPARTNERRESOURCES/HEALTHCAREPROVIDERSFACILITIES/HEALTHCAREHEALTHCAREREGULATIONQUALITYIMPROVEMENT/Pages/complaint.aspx" target="_blank" rel="noopener" class="usa-link--external">https://www.oregon.gov/oha/PH/PROVIDERPARTNERRESOURCES/HEALTHCAREPROVIDERSFACILITIES/HEALTHCAREHEALTHCAREREGULATIONQUALITYIMPROVEMENT/Pages/complaint.aspx</a><br /> <strong>Phone Number: </strong><br /> Acute and Continuing Care: 971-673-0540 </div> <div class="rr-complaints__state rr-state-pennsylvania"> <strong>State Survey Agency: </strong>Pennsylvania<br /> <strong>State Health Department's Web Site Address: </strong><br /> <a href="https://www.health.pa.gov/topics/facilities/Pages/Facilities-Licensing.aspx" target="_blank" rel="noopener" class="usa-link--external">https://www.health.pa.gov/topics/facilities/Pages/Facilities-Licensing.aspx</a><br /> <a href="http://apps.health.pa.gov/dohforms/FacilityComplaint.aspx" target="_blank" rel="noopener" class="usa-link--external">http://apps.health.pa.gov/dohforms/FacilityComplaint.aspx</a><br /> <strong>Phone Number: </strong><br /> 1-800-254-5164 </div> <div class="rr-complaints__state rr-state-puerto-rico"> <strong>State Survey Agency: </strong>Puerto Rico<br /> <strong>State Health Department's Web Site Address: </strong><br /> <a href="https://www.salud.gov.pr/CMS/DOWNLOAD/4975" target="_blank" rel="noopener" class="usa-link--external">https://www.salud.gov.pr/CMS/DOWNLOAD/4975</a><br /> <strong>Phone Number: </strong><br /> 787-273-8487 </div> <div class="rr-complaints__state rr-state-rhode-island"> <strong>State Survey Agency: </strong>Rhode Island<br /> <strong>State Health Department's Web Site Address: </strong><br /> <a href="https://health.ri.gov/complaints/" target="_blank" rel="noopener" class="usa-link--external">https://health.ri.gov/complaints/</a><br /> <strong>Phone Number: </strong><br /> 401-222-5200 </div> <div class="rr-complaints__state rr-state-south-carolina"> <strong>State Survey Agency: </strong>South Carolina<br /> <strong>State Health Department's Web Site Address: </strong><br /> <a href="https://scdhec.gov/healthcare-quality/healthcare-facility-licensing/health-facility-cna-abuse-complaints" target="_blank" rel="noopener" class="usa-link--external">https://scdhec.gov/healthcare-quality/healthcare-facility-licensing/health-facility-cna-abuse-complaints</a><br /> <strong>Phone Number: </strong><br /> 803-545-4370<br /> 800-922-6735 </div> <div class="rr-complaints__state rr-state-south-dakota"> <strong>State Survey Agency: </strong>South Dakota<br /> <strong>State Health Department's Web Site Address: </strong><br /> <a href="https://doh.sd.gov/health-care-professionals/health-facility-licensure/health-facility-complaints/" target="_blank" rel="noopener" class="usa-link--external">https://doh.sd.gov/health-care-professionals/health-facility-licensure/health-facility-complaints/</a><br /> <strong>Phone Number: </strong><br /> 605-367-5368, 605-773-6373, 605-367-4640 </div> <div class="rr-complaints__state rr-state-tennessee"> <strong>State Survey Agency: </strong>Tennessee<br /> <strong>State Health Department's Web Site Address: </strong><br /> <a href="https://www.tn.gov/hfc/division-of-licensure-and-regulation/filing-a-complaint.html" target="_blank" rel="noopener" class="usa-link--external">https://www.tn.gov/hfc/division-of-licensure-and-regulation/filing-a-complaint.html</a><br /> <strong>Phone Number: </strong><br /> Local main hotline: 615-253-5905<br /> General: 1-877-287-0010 </div> <div class="rr-complaints__state rr-state-texas"> <strong>State Survey Agency: </strong>Texas<br /> <strong>State Health Department's Web Site Address: </strong><br /> <a href="https://txhhs.my.site.com/complaint/s/" target="_blank" rel="noopener" class="usa-link--external">https://txhhs.my.site.com/complaint/s/</a><br /> <a href="https://www.hhs.texas.gov/about/your-rights/complaint-incident-intake" target="_blank" rel="noopener" class="usa-link--external">https://www.hhs.texas.gov/about/your-rights/complaint-incident-intake</a><br /> <strong>Phone Number: </strong><br /> 800-458-9858 </div> <div class="rr-complaints__state rr-state-us-virgin-islands"> <strong>State Survey Agency: </strong>US Virgin Islands<br /> Complaints can be filed at: Survey & Operations Group, Northeast Division of Acute & Ambulatory Care: NEDACCComp@cms.hhs.gov<br /> <strong>Phone Number: </strong><br /> 212-616-2500 </div> <div class="rr-complaints__state rr-state-utah"> <strong>State Survey Agency: </strong>Utah<br /> <strong>State Health Department's Web Site Address: </strong><br /> <a href="https://docs.google.com/forms/d/10ZlXc7c6ps5uv-eV-WGMW2voX5L-Syq0nL5mrSTPSMU/edit" target="_blank" rel="noopener" class="usa-link--external">https://docs.google.com/forms/d/10ZlXc7c6ps5uv-eV-WGMW2voX5L-Syq0nL5mrSTPSMU/edit</a><br /> <a href="https://health.utah.gov/hflcra/forms.php" target="_blank" rel="noopener" class="usa-link--external">https://health.utah.gov/hflcra/forms.php</a><br /> <strong>Phone Number: </strong><br /> 800-662-4157 </div> <div class="rr-complaints__state rr-state-vermont"> <strong>State Survey Agency: </strong>Vermont<br /> <strong>State Health Department's Web Site Address: </strong><br /> <a href="https://dlp.vermont.gov/survey-cert/sc-complaints" target="_blank" rel="noopener" class="usa-link--external">https://dlp.vermont.gov/survey-cert/sc-complaints</a><br /> <strong>Phone Number: </strong><br /> 802-241-0482<br /> 888-700-5330 </div> <div class="rr-complaints__state rr-state-virginia"> <strong>State Survey Agency: </strong>Virginia<br /> <strong>State Health Department's Web Site Address: </strong><br /> <a href="https://www.vdh.virginia.gov/licensure-and-certification/complaint-unit/" target="_blank" rel="noopener" class="usa-link--external">https://www.vdh.virginia.gov/licensure-and-certification/complaint-unit/</a><br /> <strong>Phone Number: </strong><br /> 1-800-955-1819 </div> <div class="rr-complaints__state rr-state-washington"> <strong>State Survey Agency: </strong>Washington<br /> <strong>State Health Department's Web Site Address: </strong><br /> <a href="https://www.doh.wa.gov/LicensesPermitsandCertificates/FileComplaintAboutProviderorFacility/FacilityComplaintProcess#heading25859" target="_blank" rel="noopener" class="usa-link--external">https://www.doh.wa.gov/LicensesPermitsandCertificates/FileComplaintAboutProviderorFacility/FacilityComplaintProcess#heading25859</a><br /> <strong>Phone Number: </strong><br /> Acute and Continuing Care: 1-800-633-6828 </div> <div class="rr-complaints__state rr-state-west-virginia"> <strong>State Survey Agency: </strong>West Virginia<br /> <strong>State Health Department's Web Site Address: </strong><br /> <a href="https://ohflac.wvdhhr.org/complaint.html" target="_blank" rel="noopener" class="usa-link--external">https://ohflac.wvdhhr.org/complaint.html</a><br /> <a href="https://ohflac.wvdhhr.org/Apps/Forms/Complaint" target="_blank" rel="noopener" class="usa-link--external">https://ohflac.wvdhhr.org/Apps/Forms/Complaint</a><br /> <strong>Phone Number: </strong><br /> 304-558-0050 </div> <div class="rr-complaints__state rr-state-wisconsin"> <strong>State Survey Agency: </strong>Wisconsin<br /> <strong>State Health Department's Web Site Address: </strong><br /> <a href="https://www.dhs.wisconsin.gov/guide/complaints.htm" target="_blank" rel="noopener" class="usa-link--external">https://www.dhs.wisconsin.gov/guide/complaints.htm</a><br /> <strong>Phone Number: </strong><br /> 800-642-6552 </div> <div class="rr-complaints__state rr-state-wyoming"> <strong>State Survey Agency: </strong>Wyoming<br /> <strong>State Health Department's Web Site Address: </strong><br /> <a href="https://health.wyo.gov/aging/hls/complaints-against-healthcare-facilities/" target="_blank" rel="noopener" class="usa-link--external">https://health.wyo.gov/aging/hls/complaints-against-healthcare-facilities/</a><br /> <strong>Phone Number: </strong><br /> 307-777-7123 </div> </div> </div> </div> </div> </main> <footer class="usa-footer usa-footer--big"> <div class="usa-identifier padding-top-3"> <section class="usa-identifier__section usa-identifier__section--masthead" aria-label="Agency identifier,"> <div class="usa-identifier__container"> <div class="usa-identifier__logos"> <a href="https://www.hhs.gov/" class="usa-identifier__logo"><img class="usa-identifier__logo-img" src="/assets/img/hhs-logo.svg" alt="Department of Health and Human Services 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