Rulings - ASA

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href="https://www.asa.org.uk/issue/Harmful.html">Harmful</a> </li> </ul> </div>  </li> </ul> <div class="mega-menu-featured-panel"> <div class="widget"> <img src="https://www.asa.org.uk/static/derivatives/navigation_feature_panel_de95608d9ec9661aae532370647937ea/083bb48f-0b88-4af4-b17b6931c76eaee5.jpg" alt="" class="widget-image" /> <h4> <a href="https://www.asa.org.uk/issues-and-topics.html" class="font-color-dark-grey">Issues and topics</a></h4> <p>Helpful information on the advertising rules and examples of previously published ASA rulings based upon topics, issues and media channels.</p> </div> </div>  </nav> </li> <li class="header-navigation-list-item active " > <a class=" " href="https://www.asa.org.uk/make-a-complaint.html" >Make a complaint <span class="caret"></span></a> <nav class="sub-navigation "> <ul class="sub-navigation-list"> <li class="sub-navigation-list-item " > <a class="" href="https://www.asa.org.uk/make-a-complaint/complaints-faq.html" >Complaints FAQ</a> </li> 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We also publish a list of companies and organisations which, following receipt of a complaint, agreed to amend or withdraw their ad without the need for a formal investigation.</h4> </div> <div class="col-md-4">  <div class="share-page-widget"> <p class="share-page-widget-item-holder"> <a href="#" class="favourites-button element-with-icon" data-action = "add" data-target-id = "511774BF-AE6B-44BC-9A42B7CCC8B47993" data-target-type = "page" > <span class="font-icon font-icon-Artboard-Copy-295"></span> <strong>Add to my favourites</strong> </a> </p> </div> </div> </div> </div> </div>   <div class="search-widget"> <div class="container"> <form method="get" class="search-widget-form"> <input type="text" class="form-control" placeholder="What are you looking for?" name="q" value=""> <button class="search-btn"><span class="font-icon font-icon-search2 search-icon"></span> <span class="search-text">Search rulings</span></button> </form> </div> </div> <div class="container">  <div class="breadcrumb"> <ul class="breadcrumb-list"> <li class="breadcrumb-list-item"> <a href="https://www.asa.org.uk/">Home</a> </li> <li class="breadcrumb-list-item"> <a href="https://www.asa.org.uk/codes-and-rulings.html">Codes and rulings</a> </li> <li class="breadcrumb-list-item"> Rulings </li> </ul> </div>   <div class="contents"> <div class="row"> <div class="col-md-8">  <div class="main-content"> <div class="toggle-tabs mod-mobile-accordion"> <div class="toggle-tabs-nav u-aligned-center"> <ul role="tablist"> <li class="is-active" > <a href="#rulings" role="tab" class="tab-button rulings-anchor" >Rulings <span class="font-color-grey">(2)</span></a></li> <li > <a href="#informally-resolved" role="tab" class="tab-button informally-resolved-anchor" >Informally resolved <span class="font-color-grey">(15)</span></a></li> <li > <a href="#mail-order-cases" role="tab" class="tab-button mail-order-cases-anchor" >Mail order cases <span class="font-color-grey">(0)</span></a></li> <li > <a href="#database-cases" role="tab" class="tab-button database-cases-anchor" >Database cases <span class="font-color-grey">(0)</span></a></li> </ul> </div> <div class="toggle-tabs-panel"> <div class="toggle-tabs-panel-item is-active" id="rulings"> <a href="#rulings" class="toggle-tabs-panel-item-header tab-button rulings-anchor">Rulings (2)</span></a> <div class="toggle-tabs-panel-item-content">  <ul class="icon-listing mod-bordered" id="tab-1"> <li class="icon-listing-item"> <a class="font-icon font-icon-Gavel icon-holder u-perfect-round" href="https://www.asa.org.uk/rulings/samsung-electronics--uk--ltd-a24-1252670-samsung-electronics--uk--ltd.html" target="_blank"></a> <div class="icon-listing-item-content"> <h4 class="heading"><a href="https://www.asa.org.uk/rulings/samsung-electronics--uk--ltd-a24-1252670-samsung-electronics--uk--ltd.html" target="_blank">Samsung Electronics (UK) Ltd</a></h4> <ul class="meta-listing"> <li class="meta-listing-item"> <span class="caption">Upheld</span> </li> <li class="meta-listing-item"> <span class="caption">Internet (website content)</span> </li> <li class="meta-listing-item"> <span class="caption">27 November 2024</span> </li> </ul> <p>A website promotion misleadingly described a promotional item as “free”, did not make clear promotional items would have to be purchased upfront before being redeemed via a cashback mechanism and omitted significant conditions. </p> </div> </li> <li class="icon-listing-item"> <a class="font-icon font-icon-Gavel icon-holder u-perfect-round" href="https://www.asa.org.uk/rulings/wizz-air-hungary-ltd-a24-1253458-wizz-air-hungary-ltd.html" target="_blank"></a> <div class="icon-listing-item-content"> <h4 class="heading"><a href="https://www.asa.org.uk/rulings/wizz-air-hungary-ltd-a24-1253458-wizz-air-hungary-ltd.html" target="_blank">Wizz Air Hungary Ltd</a></h4> <ul class="meta-listing"> <li class="meta-listing-item"> <span class="caption">Upheld</span> </li> <li class="meta-listing-item"> <span class="caption">Website (paid ad)</span> </li> <li class="meta-listing-item"> <span class="caption">27 November 2024</span> </li> </ul> <p>A paid-for Google ad for Wizz Air gave a misleading impression of their flights’ environmental impact by not making the basis of comparative claims clear or providing verifying information. </p> </div> </li> </ul> </div> </div> <div class="toggle-tabs-panel-item " id="informally-resolved"> <a href="#informally-resolved" class="toggle-tabs-panel-item-header tab-button informally-resolved-anchor">Informally resolved (15)</span></a> <div class="toggle-tabs-panel-item-content">  <ul class="icon-listing mod-bordered" id="tab-2"> <li class="icon-listing-item"> <div class="font-icon font-icon-Gavel icon-holder u-perfect-round"></div> <div class="icon-listing-item-content"> <h4 class="heading">AIBY Incorporated</h4> <ul class="meta-listing"> <li class="meta-listing-item"> <span class="caption">27 November 2024</span> </li> <li class="meta-listing-item"> <span class="caption">Number of complaints: 0</span> </li> </ul> <p> </p> </div> </li> <li class="icon-listing-item"> <div class="font-icon font-icon-Gavel icon-holder u-perfect-round"></div> <div class="icon-listing-item-content"> <h4 class="heading">Ambassador Cruise Holidays Ltd</h4> <ul class="meta-listing"> <li class="meta-listing-item"> <span class="caption">27 November 2024</span> </li> <li class="meta-listing-item"> <span class="caption">Number of complaints: 0</span> </li> </ul> <p> </p> </div> </li> <li class="icon-listing-item"> <div class="font-icon font-icon-Gavel icon-holder u-perfect-round"></div> <div class="icon-listing-item-content"> <h4 class="heading">Arnold Clark Automobiles Ltd</h4> <ul class="meta-listing"> <li class="meta-listing-item"> <span class="caption">27 November 2024</span> </li> <li class="meta-listing-item"> <span class="caption">Number of complaints: 0</span> </li> </ul> <p> </p> </div> </li> <li class="icon-listing-item"> <div class="font-icon font-icon-Gavel icon-holder u-perfect-round"></div> <div class="icon-listing-item-content"> <h4 class="heading">Community Fibre Ltd</h4> <ul class="meta-listing"> <li class="meta-listing-item"> <span class="caption">27 November 2024</span> </li> <li class="meta-listing-item"> <span class="caption">Number of complaints: 0</span> </li> </ul> <p> </p> </div> </li> <li class="icon-listing-item"> <div class="font-icon font-icon-Gavel icon-holder u-perfect-round"></div> <div class="icon-listing-item-content"> <h4 class="heading">DUSK (Retail) Ltd</h4> <ul class="meta-listing"> <li class="meta-listing-item"> <span class="caption">27 November 2024</span> </li> <li class="meta-listing-item"> <span class="caption">Number of complaints: 0</span> </li> </ul> <p> </p> </div> </li> <li class="icon-listing-item"> <div class="font-icon font-icon-Gavel icon-holder u-perfect-round"></div> <div class="icon-listing-item-content"> <h4 class="heading">Der Touristik UK Ltd t/a Kuoni</h4> <ul class="meta-listing"> <li class="meta-listing-item"> <span class="caption">27 November 2024</span> </li> <li class="meta-listing-item"> <span class="caption">Number of complaints: 0</span> </li> </ul> <p> </p> </div> </li> <li class="icon-listing-item"> <div class="font-icon font-icon-Gavel icon-holder u-perfect-round"></div> <div class="icon-listing-item-content"> <h4 class="heading">LARQ</h4> <ul class="meta-listing"> <li class="meta-listing-item"> <span class="caption">27 November 2024</span> </li> <li class="meta-listing-item"> <span class="caption">Number of complaints: 0</span> </li> </ul> <p> </p> </div> </li> <li class="icon-listing-item"> <div class="font-icon font-icon-Gavel icon-holder u-perfect-round"></div> <div class="icon-listing-item-content"> <h4 class="heading">MedExpress Enterprises Ltd</h4> <ul class="meta-listing"> <li class="meta-listing-item"> <span class="caption">27 November 2024</span> </li> <li class="meta-listing-item"> <span class="caption">Number of complaints: 0</span> </li> </ul> <p> </p> </div> </li> <li class="icon-listing-item"> <div class="font-icon font-icon-Gavel icon-holder u-perfect-round"></div> <div class="icon-listing-item-content"> <h4 class="heading">Merlin Entertainments Ltd</h4> <ul class="meta-listing"> <li class="meta-listing-item"> <span class="caption">27 November 2024</span> </li> <li class="meta-listing-item"> <span class="caption">Number of complaints: 0</span> </li> </ul> <p> </p> </div> </li> <li class="icon-listing-item"> <div class="font-icon font-icon-Gavel icon-holder u-perfect-round"></div> <div class="icon-listing-item-content"> <h4 class="heading">Nintendo UK Entertainment Ltd</h4> <ul class="meta-listing"> <li class="meta-listing-item"> <span class="caption">27 November 2024</span> </li> <li class="meta-listing-item"> <span class="caption">Number of complaints: 0</span> </li> </ul> <p> </p> </div> </li> <li class="icon-listing-item"> <div class="font-icon font-icon-Gavel icon-holder u-perfect-round"></div> <div class="icon-listing-item-content"> <h4 class="heading">Remedi Group Ltd t/a Remedi London</h4> <ul class="meta-listing"> <li class="meta-listing-item"> <span class="caption">27 November 2024</span> </li> <li class="meta-listing-item"> <span class="caption">Number of complaints: 0</span> </li> </ul> <p> </p> </div> </li> <li class="icon-listing-item"> <div class="font-icon font-icon-Gavel icon-holder u-perfect-round"></div> <div class="icon-listing-item-content"> <h4 class="heading">Renault UK Ltd t/a Dacia</h4> <ul class="meta-listing"> <li class="meta-listing-item"> <span class="caption">27 November 2024</span> </li> <li class="meta-listing-item"> <span class="caption">Number of complaints: 0</span> </li> </ul> <p> </p> </div> </li> <li class="icon-listing-item"> <div class="font-icon font-icon-Gavel icon-holder u-perfect-round"></div> <div class="icon-listing-item-content"> <h4 class="heading">Renault UK Ltd t/a Renault</h4> <ul class="meta-listing"> <li class="meta-listing-item"> <span class="caption">27 November 2024</span> </li> <li class="meta-listing-item"> <span class="caption">Number of complaints: 0</span> </li> </ul> <p> </p> </div> </li> <li class="icon-listing-item"> <div class="font-icon font-icon-Gavel icon-holder u-perfect-round"></div> <div class="icon-listing-item-content"> <h4 class="heading">Rightmove Group Ltd</h4> <ul class="meta-listing"> <li class="meta-listing-item"> <span class="caption">27 November 2024</span> </li> <li class="meta-listing-item"> <span class="caption">Number of complaints: 0</span> </li> </ul> <p> </p> </div> </li> <li class="icon-listing-item"> <div class="font-icon font-icon-Gavel icon-holder u-perfect-round"></div> <div class="icon-listing-item-content"> <h4 class="heading">Studio Retail Trading Ltd t/a Studio</h4> <ul class="meta-listing"> <li class="meta-listing-item"> <span class="caption">27 November 2024</span> </li> <li class="meta-listing-item"> <span class="caption">Number of complaints: 0</span> </li> </ul> <p> </p> </div> </li> </ul> </div> </div> <div class="toggle-tabs-panel-item " id="mail-order-cases"> <a href="#mail-order-cases" class="toggle-tabs-panel-item-header tab-button mail-order-cases-anchor">Mail order cases (0)</span></a> <div class="toggle-tabs-panel-item-content">  <ul class="icon-listing mod-bordered" id="tab-3"> </ul> </div> </div> <div class="toggle-tabs-panel-item " id="database-cases"> <a href="#database-cases" class="toggle-tabs-panel-item-header tab-button database-cases-anchor">Database cases (0)</span></a> <div class="toggle-tabs-panel-item-content">  <ul class="icon-listing mod-bordered" id="tab-4"> </ul> </div> </div> </div> </div>  </div>  </div> <div class="col-md-4">  <aside class="sidebar">  <form method="get" class="filter-form" id="form-filter"> <input type="hidden" name="q" value=""> <div class="widget block-widget toggle-widget is-active"> <div class="widget-header"> <h4 class="heading">Sort order</h4> </div> <div 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